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Shift Time - 5:30 PM to 10 AM (night shift)
Week Off - 5 days working 2 days week off (Rotational)
6th day can be mandatory working as per business requirement - paid separately for it
Education - HSC minimum
Experience -Fresher and Experience (BPO and non BPO) both can apply
Salary - Fresher - 236000/- (15+2+1), Non BPO experience - 252000/- (17+2+1), BPO CS 269000/-(18+2+1), BPO sales, retention, collection exp - 290000 (20+2+1), collection experience over 1 year upto 350000/- (25+2+1) post approval.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Designation- Customer Service Representative
Job Location- Kaikondrahalli, Sarjapur Road, Bangalore
Educational & Skill-Set Qualifiers:
Education - Graduation/HSC qualified,
Excellent verbal and written communication skills.
Good Interpersonal skills, and numerical and analytical ability.
Decision-making skills.
Languages -
English & Hindi mandatory, Kannada/Tamil/preferred
6 days a week and the week-off will be on weekdays.
Specific Responsibilities:-
- Handle Inbound and Outbound calling for customer service.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Conduct follow-ups to ensure complete resolution of issues.
- Keep records of customer interactions and process customer accounts.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
Remunerations- Fixed CTC (20k to 27k for 0-4 yrs of exp. respectively ) + 30% incentive
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At Talent Hunt Management Consulting, we are dedicated to connecting the right talent with the right opportunity. Founded with a vision to simplify and strengthen the recruitment process, we specialize in providing end-to-end hiring solutions tailored to meet the dynamic needs of today’s workforce and employers.
Our consultancy operates with a deep understanding of various industries, including IT, BPO, Sales & Marketing, Healthcare, Finance, and more. With a strong network and an experienced team, we help companies find skilled professionals who not only match the job requirements but also align with the company culture and long-term vision.
We cater to a wide range of services:
- Recruitment & Staffing Solutions
- Campus Hiring & Lateral Hiring
- Remote & Freelance Hiring
- Training and Skill Development
- HR Consulting for Startups and SMEs
Driven by integrity, efficiency, and a candidate-first approach, Talent Hunt Management is committed to building careers and powering business success.
Whether you’re an employer seeking dependable hiring support or a candidate looking for the right opportunity, Talent Hunt Management is your trusted partner in success.
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With the 2+ years of journey with the trusted people, Hire Talent is a leading Recruitment firm focused on providing vibrating talents through innovative scores of recruitment solutions and its unique expertise, since its inception in 2017. We have gained quality work experience, knowledge and skillsets in recruitment industry. We offer robust and most appropriate recruitment solutions to our clients. Our dedicated team of recruiters are always focused upon delivering quality talents to organisations according to their requirements. We are offering our services in various domains including-Manufacturing, IT, Banking/Finance, Recruitment, Automobiles, Telecom, Engineering etc. from the years.
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