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Customer Support Jobs

Explore top Customer Support Job opportunities for Top Companies & Startups. All jobs are added by verified employees who can be contacted directly below.

Customer Support Representative

Founded 1997
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Pune
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0 - 5 years
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Best in industry1 - 3 lacs/annum

Will be doing International calling. Easy process. Medical KYC Process. Night Shifts. Free Food Free Cab within range. FIXED SATURDAY AND SUNDAY WEEK OFF and the Fixed shift is also available. We are looking for immediate joining.

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Business Development Manager

Founded 2016
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Mumbai, San Francisco, Los Angeles California
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2 - 4 years
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Best in industry10 - 15 lacs/annum

Sales Executive Do you thrive on working with the cutting edge technology? Working with innovators in the early stages of ideas, products, and platforms? Do you want to transform an industry? Crave new challenges, hard problems using the latest in battery technology? At ION Energy we are building the world’s most advanced battery management and intelligence platform. ION was founded by a team of PhD's with decades of experience in advanced electronics and battery systems. Our groundbreaking and patented BMS technology acts as the core of high-performance applications like Electric Vehicles, Telecom Towers, DataCentres & More. As a Sales Executive at ION Energy you will be responsible for identifying and establishing contact with potential customers for battery management and intelligence systems. You will drive the prospected through the sales funnel and be fully responsible for lead conversion. You will also be required to travel around the world visiting & exhibiting our platform at leading trade shows. What you will do: You will initiate and lead the sales conversation as SPOC for new inbound leads/prospective customers Work independently as part of salesforce to achieve team & individual business goals Grow revenue & gain market share in the BMS & Analytics business Serve as the lead point of contact for all assigned customers & account management matters Build and maintain strong, long-lasting customer relationships with Automotive OEMs and Tier 1 Battery Suppliers Ensure the timely and successful delivery of our solutions according to customer needs and objectives Coordinate customer service and technical support teams to support customers Provide regular sales forecast & reports This is you: BSc or Masters in Engineering (Electronics preferred) Knowledge of Automotive Electronics, Lithium-Ion Batteries, Battery Management Systems (Preferred) 2+ years of enterprise sales OR sales experience with Automotive component supplier Proven track record of meeting and exceed revenue targets Ability to quickly understand complex problems and package custom solutions for customers Self-Starter executive, capable of taking a sales conversation from start to finish line Ability to prioritize multiple customers, projects and adhere to business-critical deadlines Excellent written and verbal communication for international sales Our culture is founded on ensuring openness, extreme ownership, full responsibility and unfiltered honesty. We value excellence and look for strengths, resilience, curiosity and above all, moral fibre. Come join a high performance team dedicated to accelerate the Earth’s transition to an all-electric future.

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Customer Support Executive

Founded 2017
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Bengaluru (Bangalore)
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0 - 4 years
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Best in industry4 - 5 lacs/annum

BRIEF ABOUT THE COMPANY Sensibull was founded with the absurdly impossible dream of making the investors profitable in stock markets. We started as India’s first Options Trading Platform and are gradually transforming into a complete wealth management platform. This is a very large market, and pretty much the cutting edge of fintech as we have already realized. We are funded by and partnered with Zerodha, the largest broker in India. We are operationally profitable, tying up with new brokers, rapidly growing, and ready to go all in. RESPONSIBILITIES *Answer and manage inbound customer queries over mail *Perform occasional Twitter/Facebook/Instagram postings *Provide valuable customer insights to tech and product teams for product improvement REQUIREMENTS * Excellent written and oral communication skills in English * Patience, maturity and genuine customer empathy * Good with numbers and MS Excel * Knowledge on shares and trading would be an advantage but not mandatory BENEFITS What is working with us like? * Fast-paced, intellectually stimulating, steep learning curve, and growth * Close-knit, hardworking, supportive colleagues * Challenging work * Great office space, all amenities, pets, poker leagues etc * If you like math, and love markets, there are very few better places than this.

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Customer Support
at myHQ

via myHQ
Founded 2016
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NCR (Delhi | Gurgaon | Noida)
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1 - 3 years
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Best in industry2 - 6 lacs/annum

You will be working particularly on the operations, customer retention side of myHQ ensuring we have a happy and growing user base. This means a strong focus on customer experience and staff management. Role and Responsibilities: 1) Customer Issue Resolution: Basic customer resolution for any queries, issues they face at our locations 2) Customer Feedback and Retention: Take constant feedback from our users on their experience and work on improving our services 3) Coordination with our partner HQs to ensure experience does not get hampered, leads are handled systematically

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Customer Service Executive

Founded 2015
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Bengaluru (Bangalore)
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0 - 1 years
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Best in industry2 - 3 lacs/annum

We're a startup working out of a bungalow in Koramangala, Bangalore trying to make life easier for car owners across India. We've been around for 3 yrs, and we provide drivers on demand and car care services through our mobile apps (Android, iOS) and website. We recently raised a pre-Series A round of $3M, which will help us grow both our team and our business. We are hiring Customer Service Executives, please find the JD below. > Good communication and convincing skills. > Fluency in English & Hindi. > Flexible for rotational shifts/week offs. > Preferably experienced candidate (>6 months)

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Senior Manager - Fund Raising

via Bhumi
Founded 2007
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Chennai
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6 - 9 years
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Best in industry10 - 15 lacs/annum

The person shall be responsible for obtaining and managing constant relationship and communication with corporates, foundations, retail donors and HNIs. The ideal individual will have the ability to exercise good judgment in dealing with donors, with strong written and verbal communication, presentation and networking skills, and the ability to maintain a realistic balance among multiple priorities.Primary responsibilities include but are not limited to:- Connect, liaison and engage with corporates, foundations, retail donors and HNIs on a constant basis towards meeting the financial / non-financial resource requirements of the organization- Manage and scale up regular monthly contributions from volunteers and retail donorsKey Deliverables:- Donations raised from- Corporates- Foundations- Retail donors- HNIs- Recurring monthly donorsEducation Qualification / Experience:- At least Eight years sales, fundraising or customer service experience preferably- Any Banking / sales / corporate fundraising experience would be an advantageKnowledge, Skills and Abilities:- Reasonable understanding of the non-profit sector, fundraising and donor relationship management- Exceptional communication and influencing skills, combined with the ability to work under pressure in a changing environment- Very strong networking and interpersonal skills and the ability to build relationships with stakeholders, including donors, staff and volunteers- Expert level written and verbal communication skills in English.- Emotional maturity- Highly resourceful team-player, with the ability to also be extremely effective independently- Forward looking thinker, who actively seeks opportunities and proposes solutions- Sensitivity and empathy with the vision, mission, values and programmes of Bhumi- Resourceful, responsible and self-startingOther Information:- Reporting to: Executive Director Scope: Full time- Remuneration: Up to Rs.15 lakhs p.a. including performance incentives based on the candidate's profile- Expected Joining Date: Immediate

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Product Manager

Founded 2018
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Bengaluru (Bangalore)
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3 - 5 years
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Best in industry8 - 12 lacs/annum

AnySpaces is a trusted online marketplace for businesses to list, discover, and book unique spaces— available in a web version or as an App. Whether a high foot traffic location for a day, a targeted campaign for a week, or a retail presence for a month, the platform connects businesses to promotional spaces, at any price point. And with world-class customer service and a growing community of users, it's the easiest way for venue owners or managers to monetize their extra space and create activity and foot traffic in their centres. Pop-up space, shops, and ambient media: Types of casual spaces to list or book are pop-ups, shop-share spaces, vacant shops or static signage such as posters and decals. You will------------* Work with your team and leadership to set product strategy* Speed up decision making for your team by ensuring projects start with the right data, research, and analysis* Translate research and ambiguous ideas into tightly scoped, actionable plans* Talk to users to reveal their core problems and needs and translate these into product* Write SQL to dig into data to identify new opportunities and analyze existing products.* Do whatever it takes to make your team and product successful. You'll never say, “That's not my job.”You have------------* 3+ years experience building and shipping web applications as a designer, engineer, or product manager.* 1+ years experience shipping marketplace products in startup environments as a product manager.* Deep intuition and passion for product* The ability to formulate a long-term business strategy and the short-term steps to achieve it.* Excellent data analysis and SQL skills.* Empathy for users and a desire to talk to them about their problems.* Excellent verbal and written communication skills.* The ability to manage uncertainty and ambiguity well. You can make decisive calls without enough information.* Entrepreneurship or small startup experience. (Bonus)

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Support Customer

Founded 2018
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Bengaluru (Bangalore)
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1 - 2 years
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Best in industry2.2 - 3.5 lacs/annum

Roles: Offer optional service to meet user wants and needs resulting in user satisfaction. Gathered and analyzed statistical data and generated reports for management. Establish, maintain, and update database, records, and other user documents and verification. Communicate information to users using clear and concise language Resolve user complaints while providing superior customer service. Tools: Computers – to input data, perform basic office functions, and keep in touch via email with others in the company and with users Phones – the primary communication device used for conversations with users Online chat – communicating with users electronically through a platform on the company’s website , social media platforms Eligibility Criteria: Graduation is must English and Hindi writing and speaking ability Cricket follower

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Customer Support Associate (night Shift)-Male Candidates

Founded 2013
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Pune
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1 - 3 years
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Best in industry3 - 8 lacs/annum

Job Summary Experience - 1 to 3 year Location - Pune US Process Night shift(7pm-4am) Note-Only for Male Candidates We are looking for a Customer Support Associate, who can assist clients with product issues and help to maintain a high customer retention level, He/She will be responsible for inbound and outbound calls and chat from customer base and addressing customer issues and concerns.This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting their queries and correcting post-sales problems. To understand the customers need and provide world class service to our customers Responsibilities and Duties The individual role that you’ll play in our team: Deal directly with customers. Respond promptly to customer inquiries Handle and resolve customer queries and complaints Obtain and evaluate all relevant information to handle product and service inquiries Provide pricing and delivery information about the products Process orders, forms, applications and requests Organize workflow to meet customer timeframes Maintain customer databases Communicate and coordinate with internal departments Follow up on customer interactions. What we want to see in the potential Candidate Quick learner and versatile. Must possess strong communication skills in English, both written and verbal Should be comfortable on calls for solving queries of the customers. Sound work ethic. Own advanced computer and mobile skills. Have used at least 3-4 Android versions or an iOS device as personal phone. Must be able to conduct themselves in a professional and courteous manner. Should be able to understand customer feedback and analyze to respond accordingly. Should stick to company process and guideline. Should be able to follow the TAT ( Turn Around Time). Should be able to log, summarize and pass on queries. Strong ownership Good amount of patience to attend different types of customers. A logical thinker An excellent problem solver with strong analytical skills Friendly attitude Ability to work in Shifts. Required Experience, Skills and Qualifications Key Skills: 1+ years of experience into Customer/Technical Support would be good to have Technical background would be an added advantage The ability to manage your time and plan your day effectively Excellent written and verbal communication skills. Job Type: Full-time

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Service Engineer

Founded 2007
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Lucknow
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3 - 7 years
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Best in industry2 - 4 lacs/annum

Responsible for post-sales maintenance of equipment at customer site, installation and commissioning of individual equipment and projects, providing training to customers and managing team of technicians. Will be based at Lucknow but is required to travel as per project and customer location.

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