Customer Relationship Manager

Job Summary:

We are looking for a highly motivated and skilled Software Engineer to join our team.

This role requires a strong understanding of the software development lifecycle, proficiency in coding, and excellent communication skills.

The ideal candidate will be responsible for production monitoring, resolving minor technical issues, collecting client information, providing effective client interactions, and supporting our development team in resolving challenges

Key Responsibilities:

Client Interaction: Serve as the primary point of contact for client queries, provide excellent communication, and ensure timely issue resolution.

Issue Resolution: Troubleshoot and resolve minor issues related to software applications in a timely manner.

Information Collection: Gather detailed technical information from clients, understand the problem context, and relay the information to the development leads for further action.

Collaboration: Work closely with development leads and cross-functional teams to provide timely support and resolution for customer issues.

Documentation: Document client issues, actions taken, and resolutions for future reference and continuous improvement.

Software Development Lifecycle: Be involved in maintaining, supporting, and optimizing software through its lifecycle, including bug fixes and enhancements.

Automating Redundant Support Tasks: (good to have) Should be able to automate the redundant repetitive tasks Required Skills and Qualifications:

Mandatory Skills:

Expertise in at least one Object Oriented Programming language (Python, Java, C#, C++, Reactjs, Nodejs).

Good knowledge on Data Structure and their correct usage.

Open to learn any new software development skill if needed for the project.

Alignment and utilization of the core enterprise technology stacks and integration capabilities throughout the transition states.

Participate in planning, definition, and high-level design of the solution and exploration of solution alternatives.

Define, explore, and support the implementation of enablers to evolve solution intent, working directly with Agile teams to implement them.

Good knowledge on the implications.

Experience architecting & estimating deep technical custom solutions & integrations.

Added advantage:

You have developed software using web technologies.

You have handled a project from start to end.

You have worked in an Agile Development project and have experience of writing and estimating User Stories

Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain technical issues to non-technical clients.

Client-Facing Experience: Strong ability to interact with clients, gather necessary information, and ensure a high level of customer satisfaction.

Problem-Solving: Quick-thinking and proactive in resolving minor issues, with a focus on providing excellent user experience.

Team Collaboration: Ability to collaborate with development leads, engineering teams, and other stakeholders to escalate complex issues or gather additional technical support when required.

Preferred Skills:

Familiarity with Cloud Platforms and Cyber Security tools: Knowledge of cloud computing platforms and services (AWS, Azure, Google Cloud) and Cortex XSOAR, SIEM, SOAR, XDR tools is a plus.

Automation and Scripting: Experience with automating processes or writing scripts to support issue resolution is an advantage.

We are seeking an experienced and driven SEO Manager to lead our SEO team and develop strategic plans to increase organic traffic, improve search rankings, and drive overall SEO performance for TrustCapital.com.

Key Responsibilities:

• Develop and execute comprehensive SEO strategies to improve rankings and drive organic traffic.
• Oversee the SEO team, ensuring alignment with business objectives and cross-functional collaboration.
• Perform regular SEO audits to identify opportunities for improvement.
• Monitor, analyze, and report on SEO performance using tools like Google Analytics, SEMrush, and Ahrefs.
• Stay up-to-date with the latest SEO trends and best practices.

Skills & Experience:

• 5+ years of experience in SEO, with a proven track record in improving organic traffic.
• Strong leadership and team management skills.
• Expertise in technical SEO, content SEO, and link-building strategies.
• Proficiency with SEO tools (Google Search Console, SEMrush, Ahrefs, etc.).

INDIA MART [ Auto - buyleads ] / GOOGLE MY BUSINEES [ Auto inquiry ] / SOCIAL MEDIA [ Auto inquiry ] / EXCISTING REF [ Auto inquiry ]                    [ LEADS->CALLS -> QUOTATIONS -> FILING -> FOLLOW UP -> ORDERS -> PAYMENT -> AFTER SALES -> REVIEWS ]  All the follow ups related to sales should be in updated in drive Immediate basis.

CometChat Overview

CometChat is a full-stack conversational platform built to unify every layer of interaction - bringing together real-time conversations (chat, messaging, voice, and video), AI Agents, moderation, notifications, and analytics in one modular, developer-first solution.

We were also recognized on Forbes' 2026 America's Top 500 Startup Employers List - a reflection of the team and culture we've been deliberate about building.

We believe the interface of the future is conversation - not clicks. Every app will soon have an AI layer that's as native as text messaging today. That's why we're building the infrastructure for the world's AI-powered conversations - from human-to-human, to human-to-agent, to multi-party collaboration with AI in the mix.

From AI onboarding assistants that get users productive in minutes, to copilots that perform complex workflows in-app, to intelligent moderators that protect and guide communities in real time - our AI Agent platform makes it all possible.

With CometChat's ready-to-use UI kits, powerful SDKs, and our Full Stack AI Agent Platform, product teams across startups and enterprises can launch safe, scalable, and smart in-app interactions faster than ever.

Why Join Us Now

We're at the tipping point where AI becomes a native part of every conversation. At CometChat, you'll help shape a future where users can talk to their apps as naturally as to a friend - where agents think, reason, act, and collaborate with humans in real time.

You won't just be joining a product team - you'll be building the standard for AI interaction layers: agent-aware UI, intelligent guardrails, rich actions libraries, and multi-party collaboration between people and AI.

If you want to help define how the next billion users will communicate - and push the boundaries of what's possible in real-time, AI-powered engagement - we'd love to work with you.

What we mean by AI-native

AI-native here means you build with agents by default. We expect 100% of the code to be generated via agentic tools (Cursor, Claude Code, and similar), while you own everything that actually matters: problem framing, architecture, tradeoffs, review quality, tests, performance, and security. This is not "vibe coding." The code is generated. The thinking is yours. You should be great at steering agents, validating output, catching subtle issues early, and debugging code you did not manually write.

Why AI-native

Software development is changing permanently, and we are leaning all the way in. You will work in a team that ships fast with agents, where your leverage comes from judgment and systems thinking rather than typing speed. You will get access to whatever AI tools you need (Cursor, Claude Code, or anything else that makes you effective), and the freedom to use them aggressively. If you want to operate at the edge of how modern engineering gets done and level up your output, this role is built for that.

Join us to build where AI meets human connection.

Position Overview & Priorities

We are looking for versatile and experienced technical additions to our development team. The position offers an extensive amount of ownership and influence over our development process as we scale the team. We’re looking for people who enjoy solving meaningful problems and love seeing the things they build in the hands of real users.

Primary responsibility would be:

• Designing and building applications/SDK for the iOS platform
• Ensuring the performance, quality, and responsiveness of applications
• Collaborating with a team to define, design, and ship new features
• Defining correct architecture and following the right design principles.
• Helping maintain code quality, organization, and automatization

Work Location

Chembur, Mumbai

Prioritized Experiences and Capabilities

• Minimum 2-5 years of experience in iOS app development
• Leverage AI-native development workflows, including agentic IDEs and coding assistants (e.g., Cursor, Claude Code), to accelerate delivery while maintaining code quality, security, and engineering standards.
• Proficiency with Objective-C and Swift.
• Experience in iOS frameworks such as Core Data, Core Animation, etc.
• Experience with offline storage, threading, and performance tuning
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimization
• Proficient understanding of code versioning tools
• Familiarity with continuous integration

Power BI Developer(Azure Developer )

Job Description:

Senior visualization engineer with understanding in Azure Data Factory & Databricks to develop and deliver solutions that enable delivery of information to audiences in support of key business processes.

Ensure code and design quality through execution of test plans and assist in development of standards & guidelines working closely with internal and external design, business and technical counterparts.

Desired Competencies:

• Strong designing concepts of data visualization centered on business user and a knack of communicating insights visually.
• Ability to produce any of the charting methods available with drill down options and action-based reporting. This includes use of right graphs for the underlying data with company themes and objects.
• Publishing reports & dashboards on reporting server and providing role-based access to users.
• Ability to create wireframes on any tool for communicating the reporting design.
• Creation of ad-hoc reports & dashboards to visually communicate data hub metrics (metadata information) for top management understanding.
• Should be able to handle huge volume of data from databases such as SQL Server, Synapse, Delta Lake or flat files and create high performance dashboards.
• Should be good in Power BI development
• Expertise in 2 or more BI (Visualization) tools in building reports and dashboards.
• Understanding of Azure components like Azure Data Factory, Data lake Store, SQL Database, Azure Databricks
• Strong knowledge in SQL queries
• Must have worked in full life-cycle development from functional design to deployment
• Intermediate understanding to format, process and transform data
• Should have working knowledge of GIT, SVN
• Good experience in establishing connection with heterogeneous sources like Hadoop, Hive, Amazon, Azure, Salesforce, SAP, HANA, API’s, various Databases etc.
• Basic understanding of data modelling and ability to combine data from multiple sources to create integrated reports

Preferred Qualifications:

• Bachelor's degree in Computer Science or Technology
• Proven success in contributing to a team-oriented environment

Desired Candidate :

• Experience in Node.JS working with large scale backend applications
• Expertise in any Relational or NoSQL databases and any of caching databases
• Experience in integrating with RESTful/GraphQL APIs and Microservice APIs
• Good problem solving and debugging skill
• Good knowledge of engineering excellence: Unit Testing/TDD, Code quality,
• Documentation, CI&CD
• Exposure on event-driven, asynchronous I/O
• Experience in Linux development and AWS ecosystem tools
• Experience in non-functional requirements (Scalability, Performance optimisation, Security)

What you can achieve :

• Empowering Entrepreneurial Spirit: Whatever your role is, we'll encourage you to reinvent and reinvigorate; achieving the best for CaratLane and you.
• Celebrating Your Contribution: We recognize and reward everyone who approaches their job with true passion, and drives performance.
• The Best of Tanishq and CaratLane: Work with a disruptive, new-age omni-channel brand, while being a part of India's most trustworthy organisation - the Tata Group.

Position : All India Head - Design 

Reporting to : Joint President

Location : Mumbai (BKC)

Job Purpose

• Creating functional and appealing features on Mobile and Web applications that enhance customer experience and user-friendliness and thereby result in growing the customer base and business revenues.

Key Deliverables

• Gathering and evaluating user requirements, designing elements and building navigation components in collaboration with the Product Team
• Illustrating design ideas using storyboards, process flows and sitemaps
• Designing graphic user interface elements, like menus, tabs and widgets
• Conceptualising and building the page navigation buttons and search fields
• Developing UI mockups and prototypes that clearly illustrate how the application will function and look like
• Preparing and presenting innovative ideas to internal teams and key stakeholders
• Identifying and troubleshooting UX problems 
• Conducting layout adjustments based on user feedback
• Conceptualising, developing and implementing style standards on fonts, colours and images

Qualifications & Experience

• Graduation in Design with a specialisation in Application Design or Strategic Design or Interaction Design or Product Design or Information Design or Customer experience (not Fashion Design and Graphic Design)
• 10+ years of relevant work experience 
• Proven track record in conceptualising and developing successful, high-quality Mobile and Web applications

Required Skills and Competencies

• Proven work experience as a UI/UX Designer 
• Portfolio of design projects
• Knowledge of wireframe tools like Wireframe and InVision
• Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
• Team spirit; strong communication skills to collaborate with various stakeholders
• Good time-management skills