- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Skills Required
- Customer service
- Product knowledge
- Market knowledge
- Quality focus
- Problem-solving
- Documentation skills
- Phone skills
- Listening
- Resolving conflict
- Analyzing information
- Multi-tasking
- communication
- Fluent English
Shubham Vishwakarma
Full Stack Developer - Averlon
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Total Exp: 3-8 years
Job Location: Ahmedabad - WFO
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- Create high-quality, Research based & engaging content, including Landing Pages, blogs, portfolio, case studies, guest blogging and more.
- Collaborate with the team to develop and execute the content.
- Updating website content as needed
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- Work closely with marketing team members
- Optimize content using SEO best practices
- Conducting simple keyword research and use SEO guidelines to increase web traffic
- Present drafts and final deliverables to the internal team, and founders as needed, and participate in brainstorming sessions from time-to-time
- Revise copy based on feedback/direction
- Be willing to suggest creative ways to showcase our products to a distinct set of users and customers worldwide
- Ensure brand image and message is being maintained across all company communication
Requirements:
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- Familiarity with content management system
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6 years plus on Angular with TypeScript/React.js
Immediate Joiners Only
Worked on Dashboards customising Components
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- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
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Jenkins
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We are seeking a highly skilled and motivated Software Engineer with expertise in both backend development and DevOps practices. The ideal candidate will have a proven track record of designing, developing, and deploying robust and scalable backend systems, while also possessing strong knowledge of cloud infrastructure and DevOps principles. This role requires a collaborative individual who thrives in a fast-paced environment and is passionate about building high-quality software.
Responsibilities
Design, develop, and maintain backend services using appropriate technologies.
Implement and maintain CI/CD pipelines.
Manage and monitor cloud infrastructure (e.g., AWS, Azure, GCP).
Troubleshoot and resolve production issues.
Collaborate with frontend developers to integrate backend services.
Contribute to the design and implementation of database schemas.
Participate in code reviews and ensure code quality.
Contribute to the improvement of DevOps processes and tools.
Write clear and concise documentation.
Stay up-to-date with the latest technologies and best practices.
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Bachelor's degree in Computer Science or a related field.
3+ years of experience in backend software development.
2+ years of experience in DevOps.
Proficiency in at least one backend programming language (e.g., Java, Python, Node.js, Go).
Experience with cloud platforms (e.g., AWS, Azure, GCP).
Experience with containerization technologies (e.g., Docker, Kubernetes).
Experience with CI/CD tools (e.g., Jenkins, GitLab CI, CircleCI).
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Strong understanding of database technologies (e.g., SQL, NoSQL).
Excellent problem-solving and debugging skills.
Strong communication and collaboration skills.
Bonus Points
Experience with specific technologies used by our company (list technologies if applicable).
Experience with serverless architectures.
Experience with infrastructure as code (e.g., Terraform, CloudFormation).
Contributions to open-source projects.
Relevant certifications.
Designation: Product Trainer
Experience: 2+ years as Trainer with any Product Based Company
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• Develop dynamic, customized, experiential e-learning courses and multimedia using a variety of technology tools.
• Work closely with (SMEs) throughout the project phases to ensure content accuracy and alignment with learning objectives.
• Effectively break down information into smaller, organized pieces for users, and learners to understand on their own in asynchronous learning.
• Design, maintain and distribute application training communication pieces to end-users.
• Remove or archive outdated content from a central repository.
• Deliver Train-the-Trainer (TTT) sessions.
• Recommend proven learning strategies to address business challenges.
• Responsible for developing and creating learning material in Articulate, DAP, and video software tools.
• With direction, convert ILT to online Articulate and video courses.
• Create new online courses using Articulate and other software.
• Develop outlines, write video scripts, and create graphics for application training.
• Knowledgeable in learning design principles and creating engaging content to illustrate basic to complex concepts and processes for adult learners.
• Highly organized self-starter, with the ability to multi-task and work under tight deadlines with flexibility.
• Excellent written and verbal communication along with strong attention to detail and follow-through skills.
• Assist the eLearning Manager with special projects, as needed.
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• 3 years of experience working in instructional design, learning and development, or an eLearning role and good experience in designing eLearning content for the Healthcare, Medtech or FinTech industry preferred.
• Working knowledge of Learning Management Systems and eLearning tools such as Articulate Rise and Vyond.
• Working knowledge of digital adoption platforms and graphic design and related tools.
SEO Analyst Responsibilities:
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- HTML and JavaScript experience.
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DjangoAmazon Web Services (AWS)Job Description:
We are looking for a passionate Backend developer with a focus on building maintainable and scalable systems. The developer will be responsible for the design and development of Jodo’s backend platforms. You will be closely working with Product Managers and Frontend developers to gather requirements and implement features. As a senior developer in the Team, you will be taking ownership of services/systems and be a mentor to other developers in the team.
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● Collaborate with frontend developers for integration
● Identify opportunities for automation
● Make cloud(AWS) infrastructure/services scalable and secure
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● 5+ years of proven experience as a Backend developer
● Experience in working with distributed systems
● Proficient in building Microservices/RESTful APIs with any modern tech stack
● Working knowledge of relational and nonrelational databases
● Prior working knowledge of Python/Django is a big plus
● Familiarity with modern CI/CD tools
● Knowledge of AWS or any other Cloud Platform services
● Champion code quality and drive best practices
● Ability to analyze and convert business requirements into technical requirements
● Self-starter and ability to take the ownership
● Prior experience working in a startup environment is great to have
NodeJS (Node.js)
Javascript- Participating in design discussions, documentation, and development with the team as needed.
- Reporting to team lead/ manager on daily activities planned, expected deliverables, and reports as defined for the project.
- Participating in requirement gatherings as required.
What you need to have:
- Backend Developer with 3+ yrs of experience
- You have spent at least 2 yrs in a solid back end role.
- Javascript, Typescript, NodeJS
- Client-server architecture
- OOP concepts, including design patterns
- Understanding of RDBMS (MySQL, Postgresql)
- Understanding of REST API
- Familiarity with frameworks such as ExpressJs, NestJs
- Knowledge of TDD frameworks mocha, chai, jest, etc
- Knowledge of AWS (Lambda, RDS, EC2, SQS, S3, ECS, etc)
- Attention to detail
- Excellent communication skills
- Flexible and focussed on solutions
- Organized and self-sufficient
- Prioritize learning and growth
- Enjoy working with a team
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Interact with customers by email, live chat, or calls
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- Budgeting, cash flow & MIS besides responsible for all statutory compliances which includes Taxation
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon