- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Skills Required
- Customer service
- Product knowledge
- Market knowledge
- Quality focus
- Problem-solving
- Documentation skills
- Phone skills
- Listening
- Resolving conflict
- Analyzing information
- Multi-tasking
- communication
- Fluent English
Shubham Vishwakarma
Full Stack Developer - Averlon
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AM:PM is short-form news for people who left the news behind. Every story gets two sides: The Take and The Flip. We're pre-launch and building our marketing engine from zero.
The job You run marketing on the ground. Shoot it, post it, push it, and figure out what makes it travel. One person, end to end, no handoffs.
What you'll do
- Shoot and record content: on-ground, behind-the-scenes, talking-head, whatever the moment needs
- Run our socials day to day across Instagram, YouTube, X
- Push reach: seeding, hooks, posting for the algorithm not against it
- Test what works, kill what doesn't, double down fast
- Work shoulder to shoulder with editorial and creators
You're a fit if you
- Can shoot decent video on a phone and have an eye for what stops a scroll
- Live on Instagram and YouTube and actually understand why things spread
- Are hands-on, not a deck person
- Move fast and ship daily
- Care about news and get the Gen Z audience
What this is not
- Not a strategy-only seat. You execute, not just plan.
- Not paid ads. We earn reach.
Docker
Kubernetes
Amazon Web Services (AWS)• Bachelor’s or master’s degree in Computer Engineering,
Computer Science, Computer Applications, Mathematics, Statistics or related technical field or
equivalent practical experience. Relevant experience of at least 3 years in lieu of above if from a
different stream of education.
• Well-versed in DevOps principals & practices and hands-on DevOps
tool-chain integration experience: Release Orchestration & Automation, Source Code & Build
Management, Code Quality & Security Management, Behavior Driven Development, Test Driven
Development, Continuous Integration, Continuous Delivery, Continuous Deployment, and
Operational Monitoring & Management; extra points if you can demonstrate your knowledge with
working examples.
• Hands-on experience with demonstrable working experience with DevOps tools
and platforms viz., Slack, Jira, GIT, Jenkins, Code Quality & Security Plugins, Maven, Artifactory,
Terraform, Ansible/Chef/Puppet, Spinnaker, Tekton, StackStorm, Prometheus, Grafana, ELK,
PagerDuty, VictorOps, etc.
• Well-versed in Virtualization & Containerization; must demonstrate
experience in technologies such as Kubernetes, Istio, Docker, OpenShift, Anthos, Oracle VirtualBox,
Vagrant, etc.
• Well-versed in AWS and/or Azure or and/or Google Cloud; must demonstrate
experience in at least FIVE (5) services offered under AWS and/or Azure or and/or Google Cloud in
any categories: Compute or Storage, Database, Networking & Content Delivery, Management &
Governance, Analytics, Security, Identity, & Compliance (or) equivalent demonstratable Cloud
Platform experience.
• Well-versed with demonstrable working experience with API Management,
API Gateway, Service Mesh, Identity & Access Management, Data Protection & Encryption, tools &
platforms.
• Hands-on programming experience in either core Java and/or Python and/or JavaScript
and/or Scala; freshers passing out of college or lateral movers into IT must be able to code in
languages they have studied.
• Well-versed with Storage, Networks and Storage Networking basics
which will enable you to work in a Cloud environment.
• Well-versed with Network, Data, and
Application Security basics which will enable you to work in a Cloud as well as Business
Applications / API services environment.
• Extra points if you are certified in AWS and/or Azure
and/or Google Cloud.
Machine Learning (ML)Key Responsibilities:
● Develop and maintain web applications using Django and Flask frameworks.
● Design and implement RESTful APIs using Django Rest Framework (DRF).
● Deploy, manage, and optimize applications on AWS services, including EC2, S3, RDS, Lambda, and CloudFormation.
● Build and integrate APIs for AI/ML models into existing systems.
● Create scalable machine learning models using frameworks like PyTorch, TensorFlow, and scikit-learn.
● Implement transformer architectures (e.g., BERT, GPT) for NLP and other advanced AI use cases.
● Optimize machine learning models through advanced techniques such as hyperparameter tuning, pruning, and quantization.
● Deploy and manage machine learning models in production environments using tools like TensorFlow Serving, TorchServe, and AWS SageMaker.
● Ensure the scalability, performance, and reliability of applications and deployed models.
● Collaborate with cross-functional teams to analyze requirements and deliver effective technical solutions.
● Write clean, maintainable, and efficient code following best practices. ● Conduct code reviews and provide constructive feedback to peers.
● Stay up-to-date with the latest industry trends and technologies, particularly in AI/ML.
Required Skills and Qualifications:
● Bachelor’s degree in Computer Science, Engineering, or a related field.
● 2+ years of professional experience as a Python Developer.
● Proficient in Python with a strong understanding of its ecosystem.
● Extensive experience with Django and Flask frameworks.
● Hands-on experience with AWS services for application deployment and management.
● Strong knowledge of Django Rest Framework (DRF) for building APIs. ● Expertise in machine learning frameworks such as PyTorch, TensorFlow, and scikit-learn.
● Experience with transformer architectures for NLP and advanced AI solutions.
● Solid understanding of SQL and NoSQL databases (e.g., PostgreSQL, MongoDB).
● Familiarity with MLOps practices for managing the machine learning lifecycle.
● Basic knowledge of front-end technologies (e.g., JavaScript, HTML, CSS) is a plus.
● Excellent problem-solving skills and the ability to work independently and as part of a team.
Java
Spring BootJOB DESCRIPTION
- Has in-depth understanding of the full software development life cycle. Deep familiarity with data & business analysis, along with modern software design &development concepts encompassing a range of languages & platforms.
- Can work within an Agile team to ensure that all key technical requirements are identified, estimated, designed, implemented, and tested.
- Can work on a collaborative cross-technology team where Java, APIs (services), PL/SQL interact with a range of business logic interfaces & systems.
- Can own small to medium scale strategic initiatives/projects, enhances process standards and best practices, and supports issues during UAT/system rollout phases.
- Understands business needs and priorities and provides thought leadership on potential solutions and the opportunities for technology to create positive impact on the business.
- Has excellent analytical and problem-solving skills that are coupled with strong communication, anticipates issues, and deals with them proactively.
- Is team oriented, highly collaborative, works effectively to build strong long-term partnerships with stakeholders at all levels of the organization and across a variety of business and IT functions.
- Self-sufficient and shows ability to lead, given the opportunity
- Demonstrates a passion for technology innovation balanced with a pragmatic approach to developing and deploying solutions that best benefit the business.
- Nimble, adaptable, able to express ideas in meetings & design discussions, comfortable with ambiguity; course correct when circumstances change.
QUALIFICATIONS
- Bachelor of Engineering / 2-3 years of experience
- Willing to work on Testing
PRIMARY SKILLS
- Hands on experience with on Java 11 with Spring Cloud Microservices ecosystem(multi-threading, data structures, design patterns and OOP practices etc).
- Ability to Query Relational Databases like DB2, Sybase and Cloud data sources like snowflake.
- Spring, SOAP & REST Web Services with on XML/JSON based data.
- Experience with DevOps tools and Git.
- Test Driven development (TDD) and experience working in a disciplined development environment.
- Exposure to Azure Cloud experience is a plus.
GOOD TO HAVE SKILLS
- Business analysis – focused on investment management process and tools.
- Some experience into Automation Testing.
Job Description
Modules: Global HR, Absence Management, Payroll, Talent management, Goals and performance Management.
Skills: functional/configuration skill in both EBS HRMS & Fusion HCM modules
- To design, develop and implement software applications and systems based on users' needs.
- Understand and analyze the technical specifications and suggest code optimization ideas.
- Fill timesheets and complete invoicing process on or before the deadline.
- Interact with customers on a need basis and flag any requirements or issues raised by the customer to seniors in the team.
- Develop software code as per specifications, by understanding customer requirements.
- Track open tickets/ incidents in the queue and allocate tickets to resources.
- Constantly review if there is a better way of doing things, which may help with economizing time or money or deliver better to the customer.
- Adhere to the quality process ¿ update the defect logs, and test scripts, and comply with quality processes and timelines.
- Perform self-code reviews as per standards.
- Develop project consolidated status reports and perform all activities related to re-usage, accuracy and efficiency.
- Work alongside others, deliver own goals, and support team members in meeting theirs, thereby contributing to the overall satisfaction of the team.
- Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.
PythonDear Aspirant,
We do have an urgent opening with Sagarsoft for the Application Support Analyst role.
Job Title/Role: Application Support Analyst
Job Location: Hyderabad- Remote
Client : Point72 -https://point72.com
Role: Permanent Role
Notice Period: Immediate to 15 days
Open Positions: 2
Shift: US Shifts (Complete Night Shifts)
Working Hours:
- Shift Rotation: Every 3 months
- Shifts:
- Evening Shift: 7:00 PM to 5:00 AM IST
- Night Shift: 9:30 PM to 7:30 AM IST/''
About us: Sagarsoft is a BSE listed Digital engineering services company dedicamted to assisting global enterprises with digital transformation and technology modernization.
Overview: Join our dynamic US support team as an Application Support Specialist. You’ll play a key role in providing top-notch support for our applications, ensuring smooth operations across our middle, and back office systems.
Key Responsibilities:
- Collaborate with the global support team in Connecticut to deliver seamless support across different time zones.
- Work closely with Project Managers, Traders, and Analysts to quickly resolve issues and identify areas for improvement.
- Assist in the rollout and setup of new products, providing training and support to end-users.
- Offer 2nd and 3rd line support for various office systems and market data.
- Coordinate with external vendor support teams to address technical issues and implement enhancements.
- Support Development and QA teams throughout project lifecycles, from gathering requirements to deployment.
- Participate in planning and executing PC releases and related deployment activities.
- Set up and monitor automated jobs using a central scheduler (e.g., Active Batch).
- Utilize ticket, issue, and change management systems effectively.
Requirements:
- Passion for providing an outstanding client experience.
- Excellent written and verbal communication skills.
- Confident and friendly phone presence.
- Strong troubleshooting and problem-solving abilities.
- Willingness to share knowledge and suggest improvements.
- Team player who remains calm under pressure.
- Availability for off-hours on-call support.
- Flexibility and adaptability in a fast-paced, evolving environment.
Desired Skills:
- 4 to 6+ years of experience in an Application Support role.
- Experience in automating repetitive tasks.
- Understanding of trading phases and asset types.
- Familiarity with Windows, MS Office, and common business applications.
- Experience with Windows 2003 and 2008 clustering.
Mandatory Skills:
- Experience in investment banking.
- Strong communication and interpersonal skills.
- Proficient in SQL and comfortable working with SQL Server.
- Strong Python or similar programming skills, with a focus on automation.
- Basic UNIX scripting experience is a plus.
- Familiarity with scripting languages (e.g., PowerShell, VB Script, batch).
- Experience with scheduling software (e.g., Autosys, Active Batch)
If you find the skillset suitable, Please let us know the following details.
- Reason for Change:
- Offers in hand?:
- Total exp:
- Relevant exp in Application Support :
- Experience in Python:
- Experience in Automation:
- Experience in SQL:
- Experience in Investment banking:
- Current CTC:
- Expected CTC:
- Notice period (kindly mention the days negotiable, if any):
- Current location:
- Preferred location:
- LinkedIn:
HTML/CSS
Adobe IllustratorType: Full Time
Location: Bangalore
About Numen (https://numenhealth.com/ ):
Numen Health is a Health-tech company with a goal to reimagine healthcare in India. Through an amalgamation of our healthcare team with the power of AI and the Internet of Things (IoT), we make healthcare easier and accessible through a data-based preemptive approach. Our mission is to facilitate change in the healthcare industry by moving from a reactive approach to a proactive one.
We are a wonderful, young team with experience in scaling up Indian and international businesses from the ground up. We are looking for like-minded and enthusiastic people who are passionate about making a lasting difference and want to help us revolutionize the way healthcare is delivered to a billion Indians!
Our Vision:
To shift the healthcare ecosystem from a ‘Sick-care' approach to a ‘Holistic-healthcare' approach. We aim to do that by enabling doctors and caregivers to move from treating ailments to employing a data-based,
preemptive approach.
About Product:
We offer preventive healthcare programs to individuals to improve their health. These plans are crafted in consultation with their treating doctor and a dedicated care team remotely monitors the progress in real-time. For doctors, Numen is a virtual facility to cater to all of their patient’s needs, remotely.
Why Join?
At Numen, you have the opportunity to make tangible changes to the existing healthcare systems in India making it preventive and affordable. By joining the Numen team, you get to be part of a young, dynamic team that is passionate about making a change and a fast-paced environment with multiple opportunities to learn and grow.
Job Description : - We are looking for a UI/UX Designer to turn our software into easy-to-useproducts for our Customers.
- UI/UX Designer responsibilities include gathering user requirements,
designing graphic elements, and building navigation components.
- He/She will be collaborating to the VP/Product Manager and working closely with the developer
- To be successful in this role, you should have experience with design software and wireframe tools.
Responsibilities :
● Gather and evaluate user requirements in collaboration with product team
● Illustrate design ideas using storyboards, process flows, and sitemaps
● Design graphic user interfaces elements, like menus, tabs, and widgets
● Develop UI mockups and prototypes that clearly illustrate how sites function and look like
● Identify and troubleshoot UX problems (e.g. responsiveness)
● Knowledge of wireframe tools & collaboration tools
● Design flows and experiences that are incredibly simple and elegant
● Contribute to high-level strategic decisions with the rest of the product and executive teams
● Give and solicit feedback from other designers in order to continually raise our bar for quality
● Partner with PMs, engineers and content strategists to oversee the user experience of a
product from conception until launch
● Execute in a fast-paced and highly fluid environment
Desired Skills and Requirements:
● 3+ years of demonstrated experience in creating and implementing UX design
● Proficient in Adobe Creative Suite (specifically Illustrator, InDesign and Photoshop)
● Continued education and research into UX trends and current design strategy and technologies
● Proficient in prototyping tools such as Sketch, InVision, etc.
● Basic HTML5, CSS3, skills are a plus
● Pay strong attention to detail and have a keen eye for aesthetics
● Excellent communication skills and can clearly articulate your ideas, designs, and suggestions
● A portfolio of professional UI/UX design work for both web and mobile platforms
About the Organization
Real Estate Syndicators leverage SyndicationPro to manage billions in real estate assets and thousands of investors. Growing at 17% MoM, SyndicationPro is #1 Platform To Automate Real Estate Fund Raising, Investor Relations, & Close More Deals!
What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also a FirstPrinciples.io Venture Studio Company, giving us the product engineering, growth, and operational backbone in India to scale our team.
Our story has been covered by Bloomberg Business, Yahoo Finance, and several other renowned news outlets.
Why this Role
We are scaling our Customer Support & Success organization and you will have the opportunity to see how the systems and processes are built for an SaaS company that is rapidly scaling. Our Customer Support & Success Team is led by expierened SaaS Operators who can provide you the guidance and mentorship to growth quickly. You will also have the oppurtunity for faster than normal promotion cycles.
Roles and Responsibilities
- Work on Migrating sensitive customer data from a third-party investment platform or Excel to SyndicationPro with minimal supervision.
- Understand the client’s needs and set up the SyndicationPro platform to meet customer expectations.
- Analyze customer expectations and data to share an expected completion time.
- To manage multiple migrations at the same time to ensure migrations are completed within the stipulated time.
- Work closely with internal and customer-facing teams to deep dive on a customer migration request and workflow using our systems to ensure nothing falls to the bottom of the to-do list
- Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking the output.
- Keep current on product releases and updates
Desired candidate profile:
- Proven data entry or Migration work experience will be an asset
- Experience with MS Office and data programs
- Attention to detail
- Confidentiality
- Organization skills, with an ability to stay focused on assigned tasks
Expectations from the candidate:
- 0-2 years of experience. Prior experience in SAAS environments will be an added advantage
- Resolve processing migration problems working with the technical team
- Pay attention to detail to maintain Data accuracy
- Self Motivated and willing to excel in strict /short deadline
- Have the ability to multitask as needed and time management skills
- Must be comfortable working during night shifts.
Skills/Experience
Experience with complete flows involving timing closure of high speed digital design using scripting languages and design automation.
Has deep knowledge of Xilinx FPGA implementation and tools.
Experience in state of the art tools and flows.
Working knowledge in Verilog and System Verilog.
Job Requirements
Bachelors in Electronics Engineering.
Strong knowledge of ASIC and/or FPGA design methodology and should be well versed in front-end design, simulation, and verification CAD tools.
Relevant FPGA/ASIC engineering design and verification experience is entertained.
Excellent verbal, written and communication skills are required.
Excellent follow-through, motivation, and persistence
Strong technical judgment and decision making abilities.
Knowledge of digital board design and signal integrity principles is a plus.
- Understanding the client’s processes and modeling the same on the software
- Responsible for Configuration and set-up
- Managing testing and quality control of deliverables
- Participating in the product demonstrations and owning success of pilots
- Providing support to clients to tackle any issues raised and responding to change requests
What you need to have:
- Should be passionate about customer success
- Minimum 2 years of experience of product delivery or project management experience
- Should have led external client facing projects
- Should have been part of / set-up system configuration or support processes
- Detail-oriented and cross-functional
- Excellent communication and presentation skills
- Should have Project management certification
- Bachelor’s or master’s degree in engineering / business management required
- Hands on knowledge of database querying and reporting
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon