
- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Skills Required
- Customer service
- Product knowledge
- Market knowledge
- Quality focus
- Problem-solving
- Documentation skills
- Phone skills
- Listening
- Resolving conflict
- Analyzing information
- Multi-tasking
- communication
- Fluent English

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Position: Finance & Account Manager
Job Type: Full-Time
Location: Mumbai
Job Overview:
This position will play a pivotal role in driving the company's finance department functions. You will lead a team & responsible for overseeing financial operations, strategic planning, and compliance within the company.
Responsibilities:
- Responsible for all accounting matters such as AR, AP, GL to ensure the accounting books accurately reflect the company's financial position in accordance with GAAP/Ind-AS.
- Controlling Accounts Payable and Account Receivables.
- Responsible for implementing Finance Policies set by the management/Corporate Office.
- Hands-on experience with accounting software. Taking care of all the functions of finance operations.
- Strong control over revenue through various means and channels and reconciliation
- Working knowledge of GST India provisions for input credit, HSN/SAC codes, tax rates, invoicing rules, GST monthly, Yearly filings, and 2B reconciliations.
- Day-to-day banking operations and fund planning & reporting to management.
- Working knowledge of TDS provisions, including the different sections under which TDS is deducted, TDS returns, and various TDS rates. Experience in quarterly and yearend E-TDS filings.
- Statutory compliances, including verification, calculation payment & filing of returns, e.g., GST, TDS, etc.
- Possess strong work ethics and good interpersonal and communication (written & oral) skills.
- Good analytical skills, embrace challenges & changes, initiative, and have a positive working attitude.
Preferred Qualifications:
- Chartered Accountant with 2+ years of experience in core accounting & finance managerial role in an IT/Technology/SAAS firm
- Industry Type: IT Services & Consulting
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About Us:
Apport Software Solutions Private Limited is a dynamic and innovative SAAS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp. Started in 2017 with a vision of enabling global brands to win more customers using simple yet robust technology on mobile, today we have over 7000+ customers across 140+ countries using our technology to grow digitally. Backed up by investors from Silicon Valley, Info Edge Ventures, and BEENEXT Asia, we are headquartered in Mumbai, India.
QuickSell:
QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce. Today over 7000+ businesses from 109+ countries all over the world use QuickSell to accelerate the process of sharing complete and accurate product information with customers and various business stakeholders with objectives like dynamic product showcase and ordering booking over WhatsApp. For more details, check out our website: https://quicksell.co/
DoubleTick:
DoubleTick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting and analytics, bot studio, commerce and cataloging,chatbots, and role-based access. For more details, check out our website: https://doubletick.io/
Some of the brands powered by DoubleTick include GRT Jewellers, Raheja Developers, Sabyasachi, Tarun Tahiliani, ICRA, BVC Logistics, RS Brothers, Manepally Jewellers, Tupperware, Birla Brainiacs KGK Group, Walking Tree, CKC Group, Malabar Diamonds and Gold, BVC Logistics, Emerald India, Prima Art, Siroya, SabyaSachi, etc.
🌱 Performance Marketing Manager
📍 Location: Bhopal | 🕒 Work Hours: 10:00 AM – 7:00 PM
💼 Employment Type: Full-Time | 📅 Experience: 3 to 6 years
About Katyayani Organics
Katyayani Organics is a leading force in the agrochemical industry, dedicated to delivering sustainable, high-impact solutions to both D2C and B2B markets. Our commitment is to empower farmers through innovation, boosting productivity while preserving ecological balance. We are growing fast and looking for marketing talent ready to make a tangible difference in agriculture.
Role Overview
We are looking for a data-driven, ROI-focused Performance Marketing Manager to lead our paid media efforts. This role is ideal for someone who thrives on metrics, understands the nuances of digital platforms, and is eager to scale campaigns that drive real business results.
Key Responsibilities
- Strategize, execute, and continuously optimize campaigns on Google Ads, Meta (Facebook/Instagram), and other platforms.
- Manage performance marketing budgets to maximize ROAS and customer acquisition.
- Monitor KPIs and generate actionable insights from performance data.
- Run A/B tests on creatives, landing pages, and ad copies to boost campaign effectiveness.
- Partner with design, content, and product teams to ensure aligned messaging and branding.
- Track and report key campaign metrics using Google Analytics, ad dashboards, and internal tools.
- Keep up with digital marketing trends, algorithms, and emerging platforms.
What You’ll Need to Succeed
- Bachelor’s degree in Marketing, Business, Communications, or a related field.
- 3–6 years of direct experience managing paid campaigns with clear ROI outcomes.
- Proven track record in Google Ads, Meta Business Manager, and PPC optimization.
- Strong analytical mindset with experience in data-led marketing decisions.
- Excellent communication and organizational skills.
- Ability to work cross-functionally and manage multiple priorities effectively.
Preferred Qualifications
- Background in agriculture, FMCG, or related industries.
- Professional certifications in Google Ads and/or Meta Blueprint.
Why Join Us?
At Katyayani Organics, you’re not just running ads — you're helping revolutionize agriculture. You’ll have the autonomy to test and scale campaigns in a purpose-driven environment, working with a passionate team committed to growth and sustainability.
+ About Us
At Pathfinder we identify with the need to build Strategy for Innovative Ventures in a ‘Digital Native’ manner. Our frameworks provide holistic guidance to startups navigating the challenging 0-1 terrain. We imbibe the adage – Strategy is what you see & not what you say, and transforming our frameworks into intuitive playbooks is the act at the end of the play.
+ Role Overview
Do you spend your days crafting Instagram stories and witty tweets? Do you obsess over analyzing algorithms and a cringe over boring content? Then we have the dream job for you.
We're on the hunt for a creative manager to join our team in a full-time role. You'll be our social media sherpa, conquering platforms like Facebook, Instagram, Twitter, LinkedIn, and even the next big thing that hasn't hit yet.
+ Key Responsibilities
Your mission, should you choose to accept it (and trust us, you should) will involve:
Content Crafting: We're talking memes that go viral, tweets that transcend opinions, and videos that make people- stop scrolling and start thinking.
Social Media Sherpa: You'll be responsible for managing the social media roster from conceptualization to publishing, making sure that our brand is voice on point and consistent.
Data Delving: Using your eagle eyes to analyze what's working (and what’s flopping) to make our social strategy sharper than a samurai sword.
Engagement: We want conversations, not crickets! Respond to comments, answer questions, and turn followers into brand advocates.
Staying Socially Savvy: Keep your finger on the pulse of the latest trends and hottest social media updates.
+ Qualifications
Have a degree in Journalism, Arts, Communications, or something equally impressive (but it's not a deal-breaker).
The writing skills that'd make Shakespeare go jealous and the voice of a witty talk show host.
Superpowers in design tools and social media management platforms(Canva, Zoho Social, etc;).
An analytical mind that can turn data into decisions.
A sprinkle of web analytics knowledge.
Creativity that bursts like a firework, an eye for detail sharper than a hawk, and an insatiable thirst for all things about social media and digital marketing.
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Entrepreneurial mindset with a passion for start-ups
Ability to thrive in a fast-paced, dynamic environment
High level of professionalism and integrity.
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Impact: Create industry-first propositions that propel start-ups toward exponential growth.
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Configuration, administration, customization, and maintenance of Okta CIAM environments.
• Design and maintain configuration manuals and documentation required to sustain the Okta CIAM platform.
• Review Okta platform configurations to ensure the solution is optimized and secure for business needs.
• Support and resolve system incidents, problems, and changes.
Requirements
• 3+ years of hands-on experience with designing and building Okta solution platforms.
• At least one Okta certification in last 2 years - Okta Certified Administrator, Certified Consultant or Certified Developer certification
• Strong understanding of Single Sign On and relevant standards (OIDC, OAuth, SAML)
• 1+ year of development experience using RESTful APIs in any programming language
• Strong communication and documentation skills
• Ability to collaborate and interact productively with team members and key stakeholders.
We are seeking a skilled NestJS/PostgreSQL Developer to join our development team. As a NestJS/PostgreSQL Developer, you will be responsible for designing and implementing server-side applications, APIs, and databases using NestJS framework and PostgreSQL. You will work closely with other developers, stakeholders, and project managers to deliver high-quality software solutions.
Responsibilities:
- Develop server-side applications and APIs using the NestJS framework.
- Design and implement efficient and scalable database schemas using PostgreSQL.
- Collaborate with front-end developers to integrate server-side logic with the user interface.
- Write clean and maintainable code following best practices and coding standards.
- Conduct code reviews and provide constructive feedback to improve code quality.
- Optimize application performance and troubleshoot any issues or bugs.
- Work closely with stakeholders to understand requirements and translate them into technical solutions.
- Participate in the entire software development lifecycle, including planning, designing, coding, testing, and deployment.
- Stay up-to-date with the latest trends and technologies in web development, NestJS, and PostgreSQL.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Proven experience (2-5 years) in server-side application development using NestJS framework.
- Strong knowledge of TypeScript and JavaScript.
- Experience with PostgreSQL or other relational databases.
- Proficiency in building and consuming RESTful APIs.
- Familiarity with Git version control system.
- Good understanding of software development principles, design patterns, and best practices.
- Excellent problem-solving and debugging skills.
- Strong communication and collaboration skills.
- Ability to work independently as well as in a team environment.
Preferred Qualifications:
- Experience with other JavaScript frameworks such as Angular or React.
- Knowledge of microservices architecture and containerization (e.g., Docker).
- Familiarity with cloud platforms like AWS, Azure, or GCP.
- Experience with testing frameworks (e.g., Jest, Jasmine).
- Understanding of Agile/Scrum development methodologies.
- Responsible for assisting in the establishment of an IT Architecture practice, and the adoption of an architecture and standards methodology.
- Manages activities that take place during solution ideation, solution design, and solution implementation.
- Reviews business context for solutions to company challenges as well as defining the vision and requirements for the solution, recommending potential options, (which may include RFIs, RFPs or prototype development), selecting the most optimal option, and the development of a roadmap for the selected solution.
- Communicates the architecture to the stakeholders and collaborates and coordinates with existing domain architects in the formalization and adoption of IT standards and procedures.
- Champions a structured approach to business application solutions.
- Directly assists in the development of a solutions architecture program including departmental roadmaps and project portfolios for IT systems architecture.
- Assures solutions not only are a fit for the specific purpose but also closely align with the standards guidelines of technology solutions.
- Influences changes to standards when necessary.
- Assists domain architecture team on solutions management and timing of financial spend for application solutions.
- Supports the architectural aspects of all application projects in peer IT portfolios.
- Directs the identification and recommendation of appropriate solutions, upgrades, replacements, or decommissioning options incorporating business and technology productivity, usability, and total cost of ownership.
- Develops and executes solutions which further reduce the percentage of time spent on reactive work.
- Provides analysis of security protection technologies as necessary.
[Work Hours & Benefits] Discuss the working hours and benefits specific to your company here. The best performing job descriptions inform future solution architects about flexible hours, the ability to work from home, or other telecommuting opportunities. And they highlight unique benefits, like conference sponsorships, continuing education credits, or paid time off.
About QuestionPro:
QuestionPro is one of the leading market research platforms. We have a wide range of products in Market Research, Customer Experience, Employee Experience, Vehicle Experience. All our products are multi-tenant SAAS platforms built on the latest technologies.
Our infrastructure is spread across 6 Data Centers across the globe. The platform collects over 10Million Surveys every month. Our Customer Experience platform was named top provider in the Gartner Voice of the Customer Rankings. Ever since we launched in 2016, we have grown by over 200% YoY. All up we are on plan to hit $ 31M in 2021. We are bootstrapped and proud to get where we are without any funding or investments.
Our operations are spread across the globe with offices in the US, Mexico, Germany, UK, UAE, and Canada.
https://www.questionpro.com/blog/cx-top-provider-gartner-voc-rankings/
We are a bootstrapped company and proud to have not taken any funding or investment.
QuestionPro has a particularly exciting journey ahead, requiring a passionate individual to join our growing team. If you are a true technology craftsman and want to build cutting-edge software solutions, hit us!
We operate 100% remote. You will be working from any place you desire for this position.
Responsibilities
- Be a team player: contribute to our culture, invent new ways to address industry needs, criticize constructively, and help create a world-changing company
- Develop from the ground up a modular architecture to support a web API
- Manage all aspects of the software life cycle (Requirements gathering, Testing, Deployment, Support)
- Design and implement low-latency, high-availability, and performant applications
- Implement security and data protection
- Build exciting applications by utilizing updated technologies and architectural design patterns
- Ability to attract talent and build a team.
Skills & Requirements
Must-Have:
- Passionate about creating high-quality, flexible code
- Strong understanding of REST API principles and best practices
- Expertise in Java,
- Expertise in MySQL/Elasticsearch, Mongo or any NoSQL Database
- Proficient with Git
- Proficient with front-end technologies JavaScript, CSS3 & HTML5
- Proficient in design patterns
- Good understanding of MVC architecture
Good To Have:
- Python, R, Docker, Kubernetes, ES6+
- Proficiency in ReactJS
- Any experience in ML/ NLP
Educational Qualification: Graduate
Some Duties and Responsibilities:
1) Meet the target of outbound calls daily
2) Customer acquisition & Retention
3) Guide the customer through the purchasing process
4) Clearing customer doubts
Must be using Dialer
Location-Mumbai
Language Proficiency: English & Marathi
Must have a strong wifi connection and laptop









