- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Skills Required
- Customer service
- Product knowledge
- Market knowledge
- Quality focus
- Problem-solving
- Documentation skills
- Phone skills
- Listening
- Resolving conflict
- Analyzing information
- Multi-tasking
- communication
- Fluent English
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To derive long term and relevant insights through data driven Marketing resulting in better decision making. The role is expected to be significantly future focused and forward digital thinking of the organization.
Qualification & Experience :
- At least 7+ years of experience working in in developing and implementing digital marketing strategies
- Strong Experience in building effective Demand Creation initiatives
- Social Media Influencer Marketing - To strengthen our digital presence
- Content Marketing & SEO Data based marketing; Data acquisition and deploying data based marketing campaigns
- Knowledge of DTC / E-Comm Platforms.
Key Deliverables of the role :
1. Identify trends, patterns and concerns emerging from data (internal/ external) and convert them into insights/ hypothesis. Test these hypotheses and present with recommendations for positive business impact.
2.Build Digital Influence: Publish and collaborate with brands to move Digital Quotient across Org globally. (India, SEA, Bangladesh, MENA)
3. Create Digital transformation agenda for India & International - Bangladesh, MBL & MENA
4. Marketing measurement - deep diving and understanding the conversion funnel on DTC
& Ecom to help brands grow & convert better.
5. Digital Infrastructure: Help set up, manage, expand & measure content platform & strategies. Build infrastructure to support Digital Marketing
6. Digital Enablement: Help in creating and driving digital learning quotient in the org. Share knowledge and new trends in digital world, Enable usage of best practices and digital playbooks across Org.
7. Research competition, investigate benchmarks and provide suggestions for improvement
ROLE/SKILLS:
7-10 years of experience, including 3+ years of lead experience, preferably working for a startup. The Creative Lead leads the design process including initial requirements definition and conceptualization with the Business Analysis teams and the project managers. A designer contributes to the evolution and improvement of the existing design process. The Creative Lead also collaborates with the internal teams to develop creative strategy. In addition, he or she also converts complex technical and/ or business concepts into compelling visuals/ graphics.
Job Description:
- The roles and responsibilities of the Creative Lead include the following:
- Overseeing all digital projects and being responsible for the overall quality of the design deliverable.
- Directing the creative team in production of digital assets and other deliverables online and in prints.
- Communicating and creating an overall creative team vision by defining the direction and goals for the group.
- Setting and maintaining creative standards for the department
- Writing project creative briefs especially for web and mobile layouts (the train of thoughts)
- Adhering to compliance procedures and internal/ operational risk controls in accordance with all applicable regulatory standards, requirements, and policy.
Industry: Digital Marketing & Web and App Development
Functional Area: IT Software – eCommerce, Internet Technologies, Mobile Apps
- Relevant domain experience in Sales & Distribution SAP SD / SAP LE (Sales Order processing, Pricing and Conditions, Availability check and Requirements, Credit Management, Output determination, Foreign Trade/Customs, Billing, Shipping and Transportation)
- Experience of supporting medium/large scale Support / implementation / SAP ECC on HANA .
- Worked with SAP SD and HCM.Having experience in S4 HANA implementation.
- Improve the look and feel of interactive computers and product software
- Create overall concepts for the user experience within a business webpage or product, ensuring all interactions are intuitive and easy for customers
- Analyze customer responses and website data to determine high traffic web pages and why some perform better than others
- Design the aesthetics to be implemented within a website or product, from the layout menus and drop-down options to colors and fonts
- Build storyboards to conceptualize designs and convey project plans to clients and management
- Account for and track the human-computer interaction (HCI) element of a design
- Create surveys for research through various social media platforms to gather feedback on user's ease of use
- Conduct testing of completed applications, websites and software to Assess user experience
Responsibilities and Duties:
- Designing and implementing new features and functionalities.
- Technical help in resolving the support requests.
- Creating and maintaining documentation of the work.
- Design & develop web based applications using PHP/MySQL
- For more details visit website
- Requirements and qualifications:
- Proficient in MySQL, PHP, JavaScript, HTML & CSS.
- Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
- Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
- Experience in creating WordPress plugins from scratch.
- Experience in writing test cases.
- Collaboration with the team.
- Manage project tasks, timelines, and communication.
- Write efficient, robust, and reusable code while adhering to WordPress coding standards.
- Object-oriented programming.
- Knowledge of developing web based applications using PHP/MySQL
Desired Candidate Profile
- Strong PHP/MySQL capabilities.
- Passion for programming
- Sound coding logic and analytical ability to design test scenarios and debug issues
- Keen interest in research about the latest web technologies and advancements
- Enthusiasm to learn new technologies and incorporate them into the new offerings/solutions
- Good capabilities in HTML, CSS, Javascript.
- Exposure in Coding frameworks or CMSes.
- Ability to work in teams.
- Ability to learn fast. Good communication skills
Req:-BE/ BTech/ MCA, Exp.6+yrs
http://exp.in/">Exp.in developing solutions for Mobile Channel
Android mobile app development both in Hybrid and Native Technologies. Knowing iOS development using swift language is an added advantage
Comfortable in Android platform (Native & Hybrid) with Strong expertise in Designing the App functionality with UI expertise, System/Technical/Deployment architecture for App development from scratch to posting in app stores
Experience on App store Meta data preparation and push to the app store
Experience on Unit test cases and UI test cases
Strong in OOPS concept & Design patterns
Development Language: Primary is Java Knowing Kotlin is an added advantage
Experience developing application In TAGIT MObeix Platform
HTML5, Bootstrap, Typescript, JavaScript, Angular or React
Development IDE/Build scripts: Android Studio, Gradle.
Tools/Libraries/Frameworks: Glide, Picasso, Retrofit, Volley, Firebase,Crashlytics, Google Analytic,ThreatMetrix, InAuth
Jenkins, Appium, Junit, Mockito
SCM/Tools: Git, Source tree, Github
Hands on mobile application security improvement
Company Description
Commvault is the world's most powerful backup and recovery software in the cloud and on any infrastructure, helping companies
transform their data into a powerful strategic asset. Commvault data protection and information management solutions enable
companies and organizations of all sizes, in all industries, to protect, access and share all of their data—anywhere and anytime.
As an organization, we are committed to a great work culture that embraces our values and promotes professional growth. Our Vaulters
are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every
vaulter is to drive our customers' businesses forward. We're all about getting the job done, and having FUN doing it. As vaulters we
pride ourselves on transparency, integrity, and respect in everything that we do.
NOW is the time to join a growing company with strong roots, where you can take on your next challenge.
Job Description
The Customer Support Associate works within a team of technical support professionals aimed at delivering technical solutions for
Commvault’s customer base. This customer base has a wide range of technical ability and this role has no ceiling, you will own an issue
from initial pick-up all the way to working with the development team on identifying a possible solution. This position is part of our Client
Support group in our Customer Support Center. This is an excellent opportunity for innovative and collaborative technologists to join a
global team that has led the industry in satisfaction seven years in a row. We offer innovative training, interesting colleagues, and the
opportunity to grow with us. Our Client Group is focused around but not limited to backups of virtualization technologies within the
Commvault suite, this includes VMware, HyperV & RHEL. We are a source of expertise for not just our customer base but also our
partners and consultants on site.
We are looking for a Customer Support Associate with a genuine passion for all things tech to join our expert and superfriendly Windows and Virtualisation team.
Position Responsibilities include:
• Troubleshoot and resolve complex support problems
• Troubleshoot customer issues using remote desktop software
• Successfully interact through phone and email with customers as you solve their problems
• Dedication to the success and satisfaction of our customers
• Recreation of problems in house
• Root Cause Analysis and / or provision of examples of software bug
• Working independently and as a team to come up with the best solutions to a customer problem.
• Providing best-in-class phone based support for a variety of complex, time critical issues.
• Using and sharing your knowledge of a wide range of technologies
• Working remotely on enterprise level customers and dark sites
• Having the opportunity to build labs and simulators
• Ability to be involved in product BETA testing
• Contributing to our Solutions Engine and online forums
Position Requirements include:
• At least 5+ years of technical/customer support experience
• Excellent knowledge of VMware\Hyper-V - Implementation and configuration of VMware Cluster environments. Knowledge
of the full feature set available in VMware. Advance Troubleshooting of VMware Issues - Implementation and configuration
of HyperV Cluster environments would be desirable . Knowledge of the full feature set available in HyperV. Advance
Troubleshooting of HyperV Issues – Desirable but not essential.
• Networking and troubleshooting connectivity, name resolution and performance based issues with OS and/or
hardware. Good knowledge of system networking and troubleshooting connectivity and Microsoft clustering technologies
and and TCP/IP and DNS
• Understanding backup theory and design. Backup and data management fundamentals
• Previous experience with Commvault technologies is highly desirable as is other backup software such as Veritas,
Symantec, Backup Exec, ShadowProtect, NetBackup, NetWorker, Avamar, VEEAM, or TSM is a plus
• Thorough knowledge of administration and trouble shooting in Microsoft Windows Server operating system (think
troubleshooting via the event logs, acquiring crash and application dumps, analysing network packets, windows firewall,
VSS). Strong understanding of Windows clustering. Advance knowledge of Microsoft Active directory. Recovery knowledge
of Microsoft operating systems and applications.
• Linux Skills• Previous experience troubleshooting enterprise environments
• Strong customer relations skills.
• Strong multi-tasking and prioritization skills.
• Strong written and verbal communication skills.
• Excellent team player.
Why Commvault?
You get the “Freedom to make an impact, together”. We thrive upon collaboration by designing our offices and cafes to spark
conversation about work and fun. Although we hail from all walks of life and speak dozens of languages, we’re passionate about
equality and integrity. We “go beyond” each and every day.
Qualifications
We value knowledge and curiosity, no matter whether you learnt it at university, through courses or by learning from others.
Bachelors Degree
MCP/MCSA/MCSE/VCP highly desirable.
Additional Information
Recognized as a leader in the Gartner Magic Quadrant for Data Center Backup and Recovery Software, our industry's definitive
independent ranking. For the seventh straight year, Commvault has been named a leader. And this year we're furthest on the
"completeness of vision" and highest on the "ability to execute."
Commvault offers its products through a broad array of distribution partners globally, while building upon its strong portfolio of strategic
partnerships with leading technology companies including Microsoft, Amazon Web Services, Cisco, Oracle, SAP, Nutanix, Pure, HP,
Hitachi, NetApp and many others. Commvault's global headquarters is located in Tinton Falls NJ, with additional offices that support
customers globally across the Americas, EMEA, and APA
1. Azure/Infra Architect
Responsibilities
- Candidate must have demonstrated experience of migrating solutions to the Azure cloud platform
- Assess, analyze current infrastructure footprint (compute, storage, network) and complete requirement gathering (HW, SW) to move individual applications to Cloud
- Complete high level and low level design for cloud infrastructure, databases and other required components.
- Build and deploy infrastructure in cloud
- Migrate OS, Database and application from on-premise to Cloud
- Apply technical knowledge and customer insights to create application modernization roadmap and architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, orchestrating key resources and infusing key application development and DevOps technologies (e.g. App Service, containers, serverless, cloud native, Java/node.js, DevOps and OSS tools)
- Connect with Client team to remove key blockers
Qualifications
- Must have at least 1 Azure certification (Administrator, Developer or Architect)
- Must have 5+ experience in Cloud and Data center migration project as solution architect
- Must have in-depth understanding of compute, storage, network components including backup, monitoring and DR environment requirements
- Experience and understanding of large-scale applications portfolio in enterprise-wide environment (including migration of on-premise workloads to the cloud) required;
- Deep domain expertise of cloud application development solutions (e.g. IaaS, Serverless, API Management), container orchestration (e.g. Kubernetes, Cloud Foundry), continuous integration technologies (e.g. Jenkins, Spinnaker, Azure for DevOps, Chef, Puppet), web application server technologies, cloud application design, software architecture and practices (design/development/deployment, Agile, SCRUM, ALM), breadth of technical experience, and technical aptitude to learn and adjust to new technologies and cloud trends required;
- Experience and understanding of large-scale application development projects (including key coding skills and practices) required;
2. Azure DevOps Engineer
Responsibilities:
- Candidate will implement automation solutions on Azure using open source tools and technologies (e.g. Ansible, Jenkins, Chef) in any of the following technology tiers/products:
- Unix/Linux
- Microsoft Windows Server
- Oracle Database
- Middleware (IBM WebSphere, JBoss)
- VMware
- Candidate must have demonstrated experience of migrating solutions to the Azure cloud platform
- Candidate will provide expert level of automation solution support.
- Perform as primary Systems Administrator in a large enterprise environment.
- Perform Patch management tasks to include: maintaining current knowledge of available patches, deciding what patches are appropriate for particular systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures
- Test new releases of products to ensure compatibility and minimize user impact.
- Recommend and implement system enhancements that will improve the performance and reliability of the system including installing, upgrading/patching, monitoring, problem resolution, and configuration management.
- Develop, document, and automate technical processes and procedures as needed.
- Adhere to strict Information Systems security guidelines in all cases.
Qualifications:
- Must have at least 1 Azure certification (Administrator, Developer or Architect)
- Must have experience with one or more open source tools (Ansible, Chef, Puppet, Yamal, Parker, etc.).
- Hands on experience with change automation and orchestration.
- Proficient in scripting languages (e.g. Perl, Python, Bash, Ruby, etc.)
- Hand on experience with troubleshooting and diagnoses of hardware and software problems.
- Experience installing, configuring, and maintaining computer hardware and software in a large-scale enterprise environment.
Job Summary:
Currently we are hiring for the position of Production and quality Maintenance Engineer based at Chennai location. Ref:Pandiyan
Please refer the beneath job description and walk-in for Top MNC
RESPONSIBILITIES:
Maximize productivity of machinery and workers.
Design and implement cost-reductive changes.
Determining quality metrics for all manufacturing procedures.
Monitoring the entire production cycle and reporting on malfunctions.
Designation: GAT,NEEM,GET,TRAINEE,QUALITY,PRODUCTION,QUALITY,CHEMICAL, MAINTENANCE,SUPERVISOR (ONROLE )
Qualification: Diploma, B.E/ B.TECH – Mechanical Engineering, EEE, ,ECE, AUTO Engineering.
Work Location: Chennai
Interview Date: start to 27th December(Interview going on)
Last date to apply: 30th JANUARY
Experience-0 to 3 Years
Nature of Job: Production or Quality maintenance
Job Type: Full-time
Benefits:
Food and Transport
ESI + PF Available
8 hours of duty