- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Skills Required
- Customer service
- Product knowledge
- Market knowledge
- Quality focus
- Problem-solving
- Documentation skills
- Phone skills
- Listening
- Resolving conflict
- Analyzing information
- Multi-tasking
- communication
- Fluent English
Shubham Vishwakarma
Full Stack Developer - Averlon
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Role & Responsibilities
As a Business Analyst, we will require that you interact with a multitude of leaders and managers, from customers, prospects, AI suppliers, Internal stake-holders from technology and quality assurance as well as the entire research, analysis, development, delivery and support teams.
This requires maturity, empathy and an engaging personality. You must have excellent presentation and communication skills, written, spoken and creative. We seek candidates who are passionate, committed, innovative, self-driven and result focused. If you see yourself with these attributes and facets, then you are the candidate for Quantum.
Towards this end, you would be involved in the following:
- Shape new concepts and features
- Work with global QHSE leaders and AI/ML teams
- Bring your expertise and certifications into product strategy
- Engage with clients worldwide
- Support delivery teams in transforming safety performance
Ideal Candidate
- Strong Business Analyst – HSE (Ports & Terminals) Profiles
- Mandatory (Experience 1) – Must have 7+ years of experience as a Business Analyst, with 3+ years within the Ports, Container Terminals, Shipping, or Maritime industry OR with 3+ years in Health, Safety and Environment
- Mandatory (Experience 2) – Must have strong domain expertise in Health, Safety & Environment (HSE / QHSE) specifically in Ports and Terminals operations
- Mandatory (Experience 3) – Must have hands-on experience with HSE / QHSE software products (implementation, configuration, rollout, or functional ownership) used in Ports or Terminals
- Mandatory (Experience 4) – Must have proven experience in requirements gathering, gap analysis, and writing detailed functional specifications / FRDs for enterprise or ERP-style applications
- Mandatory (Experience 5) – Must have strong client-facing experience, including stakeholder interactions, UAT coordination, go-live support, and post-implementation functional support
- Mandatory (Experience 6) – Must be comfortable with onsite client visits, product delivery, and training end-users on the HSE software product
- Mandatory (Skill) – Excellent communication, presentation, and stakeholder management skills with the ability to independently own functional delivery
- Mandatory (Note 1) – Technical qualification is not mandatory; strong functional, process, and domain expertise is essential
- Preferred (Domain) – Experience working with ERP or large enterprise applications in Ports, Container Terminals, Logistics, or Maritime environments.
- Preferred (Experience) – Exposure to QHSE / Safety Management Systems, ISO standards (ISO 45001, ISO 9001, ISO 14001), or regulatory compliance frameworks.
- Preferred (Certification) – NEBOSH / IOSH / ISM Code or equivalent HSE certifications.
.NET
C#Position : .NET Architect (Blazor)
Experience : 7+ Years
Location : Pan India
Notice Period : Immediate Joiners / Currently Serving Notice
Key Responsibilities :
- Design, develop, and maintain enterprise-grade Blazor applications.
- Strong expertise in .NET Core and advanced C# (OOPs, LINQ, Lambda, Expressions).
- Experience with Azure PaaS services (App Services, Azure Functions, Logic Apps, Cosmos DB/SQL Azure).
- Ensure scalable and maintainable architecture across the application lifecycle.
Requirements :
- Proven experience as a .NET Architect with strong hands-on in Blazor.
- Deep understanding of modern web development and cloud-native applications on Azure.
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
Javascript- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Experience:
- Minimum 3-5 years of experience in software development.
- Experience with NEWGENOne and SnapLogic platforms would be a plus.
- Strong background in .Net and Java development.
- Technical Skills:
- Expertise in developing and managing iPaaS integrations.
- Solid understanding of web services, APIs, and data integration techniques.
- Knowledge of SQL and database management.
- Analytical Skills: Exceptional logical thinking and problem-solving skills.
- Soft Skills:
- Strong communication and interpersonal skills.
- Ability to work effectively in a collaborative team environment.
- Solution-oriented mindset with a proactive approach to addressing challenges.
- Certifications: Relevant certifications in BPM, iPaaS, .Net, or Java are a plus.
Preferred Qualifications:
- Familiarity with Agile/Scrum methodologies.
Knowledge of additional programming languages and frameworks
-You will need to be able to work on tight deadlines, be competent in using Microsoft Office applications such as Word and Excel, and have exceptional verbal, written, and presentation skills.
- Maintaining and monitoring project plans, project schedules, work hours, budgets, and expenditures.
- Organizing, attending and participating in stakeholder meetings.
- Documenting and following up on important actions and decisions from meetings.
- Preparing necessary presentation materials for meetings.
- Ensuring project deadlines are met.
- Determining project changes.
- Providing administrative support as needed.
- Undertaking project tasks as required.
- Developing project strategies.
- Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
- Assess project risks and issues and provide solutions where applicable.
- Ensure stakeholder views are managed towards the best solution.
Our client is a producer of superior quality products. Our client is the largest single location manufacturing facility in India with certifications of ISO 9001, 14001, OHSAS 18001 along with other product specific certifications.
What you will do:
- Interacting with channel partners and their major end customers to solicit inputs for devising a product & price strategy to meet end user requirements
- Communicating actively with dealers & customers to help foster a team environment
- Building strong relationship with dealers & customers
- Reviewing performance of channel partners — off take and order flow for ensuring achievement of monthly targets
- Implementing the sales strategy for the sale of product(s) in a specified area to increase turnover
- Developing and implementing sales & marketing plans to drive sales and profit
- Meeting and exceeding sales targets for assigned territories
- Monitoring achievement of collection targets to reduce exposure to outstanding receivables
- Monitoring competitor activities in terms of their MOP, products, market share & production capacity for respective areas
- Identifying and acquiring new customers, as well as upselling to existing customer base by regularly visiting dealers/customers
- Coordinating with QSC, CSC, production & dispatch teams for meeting customer order requirements within agreed timelines
- Ensuring timely payment and debt free transactions along with reconciliation of accounts
Desired Candidate Profile
- A Master's degree in business administration (MBA), Marketing
- Minimum 5-6 yrs of Sales experience with understanding of paper industry
- Excellent verbal and written communication skills
- Willingness to travel regularly to different markets
- Proficiency with Microsoft office
- Strong analytical skills and ability to work well with little supervision
About Us:
We are a group of 110+ techies, data analysts, digital marketers, and operations professionals who have come together to provide next-generation e-commerce solutions. We help brands & private labels to grow their businesses by providing them a scalable and conversion-friendly e-commerce platform using Magento. We love brainstorming ideas on how businesses can utilize technology to achieve their desired goals.
Growisto has expertise of providing the below services:
1)Amazon Marketing: Boost sales, improve visibility, and reduce cost to scale up Amazon business globally by
1) Leveraging machine learning to identify search patterns
2) Creating a data driven marketing strategy to target the right audience
3) Optimizing strategies to adapt to the ever-evolving Amazon algorithm
2)E-Commerce Website Development: Boost direct sales and enhance user experience by
Designing and developing custom e-commerce websites with latest e-commerce technology stack of Magento backend, ReachJs frontend and a PWA
-Create a scalable and conversion-friendly e-commerce platform
- Integrating with multiple third-party systems and migrate from legacy system seamlessly
3)Website Marketing: Drive targeted traffic to website in order to increase sales and reduce customer acquisition cost by
- Optimising the website for search engines to increase organic traffic
-Strategically placing ads on search network
About the role:
Growisto is looking to further increase its business primarily in Western, European and Middle East market. As a sales manager, you will be solving the below key problems:
1) How to close more accounts from North America, European and Middle East markets?
2) How to improve the increase leads to a conversion ratio?
3) How to get accounts with more recurring revenue and higher billing rate?
4) How to get more enterprise accounts?
In order to embark on the next leg of growth, we need committed people managers who would want more than just a job.
Key Responsibilities:
We strongly believe that in order to solve above mentioned problems, the activities/responsibilities will keep changing depending on the need of the hour. We want you to take complete ownership of the sales and then define the activities yourself to meet the goal. Still, to give you a better understanding about the role, here is what we have on the top of our mind:
-Work closely with the department head(s) to understand the sales gap and work backwards to close the same
-In order to close the sales, take complete ownership of providing the right solution to the prospects
-Achieve a high lead to conversion rate
-Be hands-on in taking the calls to qualify the leads and take them to conversion
-Develop the right sales collateral such as service deck, case studies, proposal templates, etc. to improve the conversion rate
-Work with practice head(s) to refine the working model to deliver the next results for the clients
-Work with the marketing team closely to improve the lead conversion ratio
-Stay actively involved in R&D to help in building offerings as well as identifying new markets for expansion
-Strategic partnerships with consulting companies, agencies in other markets
Skills (Must Have):
-Track record of services selling in non-Indian or Indian market
-Experience conducting cold outreach and nurture campaigns to build a sustainable pipeline
-Demonstrable command of consultative selling skills and an ability to manage complex sales cycles end-to-end
-High emotional intelligence and the ability to appeal to the varying needs of multiple stakeholders in the sales process
-Excellent communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs
-Excellent use of insights and reliability around data-driven decision making
-Excellent organization, project management, time management skills along with an ability to take initiatives
Why should you consider joining Growisto?
-It will be a challenging role and you will get complete ownership to solve challenging problems.
-If you like challenges and think from a first principle basis, you should definitely take this up
-If you have the aspiration to grow and develop as a leader in parallel to a multifold growth rate of a start-up then you should join us
-If your thought process and personality resonate with our cultural values, then you should join Us.
Why should you not consider joining Growisto?
-If the role description does not excite you, then you should not join us
-We are a startup and things will move fast. If you are not comfortable in a fast-paced environment, then you should not join us
-If we have to choose between culture/team and profits, our obvious choice is culture.
-If you don’t believe in the same philosophy then you should not join us.
NodeJS (Node.js)
Amazon Web Services (AWS)As one of the senior members of the backend development team at Mosaic, you will be
responsible for architecting and setting the standards for building our core backend/microservices.
Also, you will be responsible for shaping up the entire system for scale and collaborating
extensively with the frontend and design teams to create the best consumer experiences.
Responsibilities
● Develop microservices that will be used by the frontend through API endpoints.
● Translate business requirements into high quality code.
● Ensure that the code is deployed in a secure and scalable fashion.
● Focus on code maintainability and performance of application.
● Provide technical advice and assists in solving programming problems.
● Enhance Analytics and overall backend architecture for better performance.
Requirements
● 3+ years of backend/full-stack development experience
● 1+ years of experience on NodeJS
● 1+ years experience in building APIs in a microservice architecture
● Has experience managing other developers, recruiting and training.
● Experience in PHP is a plus
● Experience with AWS services such as Lambda, CloudWatch, CloudFront
● Has experience in code reviewing/being the gatekeeper for an entire project
● Experience with RabbitMQ or similar queuing system
● Experience with Redis/ElasticSearch is a plus
● Familiarity with CI/CD pipeline tools like Jenkins
● Good knowledge of working with Git
● A knack for benchmarking and optimization
Experience: 3-5 Years Educational
Qualification: MBA – HR
Location: Bangalore
Shift: General
Summary: We are looking for a dynamic, smart, and committed candidate who will be handling End to End recruitment for the Organization.
Key Responsibilities:
1. Responsible for handling end to end recruitment across divisions.
2. Work closely with Hiring Managers to develop position profile and to understand overall needs and requirements.
3. Initiate an array of sourcing activities through various channels, job portals, networking and conducting referrals, and Mapping of target companies and headhunting to ensure a regular supply of candidates to meet the existing & future demands.
4. Responsible for coordinating with internal stakeholders to drive Internal Job Postings.
5. Responsible for updating and maintaining Recruitment dashboards
6. Preparation of Recruitment related MIS reports and publishing the same at a desired frequency.
7. Responsible for On Boarding of new hires and ensuring adherence of internal practices.
Additional Requirements:
1. Excellent communication in written & spoken English.
2. Outstanding analytical skills.
3. Should have basic knowledge in Microsoft Office tools.
4. Good interpersonal skills and excel at people management.
5. Willing to travel across locations for campus recruitment.
6. Quick Learner, Energetic & Self Starter.
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Full Stack Developer - Averlon