- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Skills Required
- Customer service
- Product knowledge
- Market knowledge
- Quality focus
- Problem-solving
- Documentation skills
- Phone skills
- Listening
- Resolving conflict
- Analyzing information
- Multi-tasking
- communication
- Fluent English

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Job Summary:
We are looking for a highly skilled and experienced DevOps Engineer who will be responsible for the deployment, configuration, and troubleshooting of various infrastructure and application environments. The candidate must have a proficient understanding of CI/CD pipelines, container orchestration, and cloud services, with experience in AWS services like EKS, EC2, ECS, EBS, ELB, S3, Route 53, RDS, ALB, etc., in a highly available and scalable production environment. The DevOps Engineer will be responsible for monitoring, automation, troubleshooting, security, user management, reporting, migrations, upgrades, disaster recovery, and infrastructure restoration, among other tasks. They will also work with application teams on infrastructure design and issues, and architect solutions to optimally meet business needs.
Responsibilities:
- Deploy, configure, and troubleshoot various infrastructure and application environments
- Work with AWS services like EC2, ECS, EBS, ELB, S3, Route 53, RDS, ALB, etc., in a highly available and scalable production environment
- Monitor, automate, troubleshoot, secure, maintain users, and report on infrastructure and applications
- Collaborate with application teams on infrastructure design and issues
- Architect solutions that optimally meet business needs
- Implement CI/CD pipelines and automate deployment processes
- Disaster recovery and infrastructure restoration
- Restore/Recovery operations from backups
- Automate routine tasks
- Execute company initiatives in the infrastructure space
- Expertise with observability tools like ELK, Prometheus, Grafana , Loki
Qualifications:
- Proficient understanding of CI/CD pipelines, container orchestration, and various cloud services
- Experience with AWS services like EC2, ECS, EBS, ELB, S3, Route 53, RDS, ALB, etc.
- Experience in monitoring, automation, troubleshooting, security, user management, reporting, migrations, upgrades, disaster recovery, and infrastructure restoration
- Experience in architecting solutions that optimally meet business needs
- Experience with scripting languages (e.g., Shell, Python) and infrastructure as code (IaC) tools (e.g., Terraform, CloudFormation)
- Strong understanding of system concepts like high availability, scalability, and redundancy
- Ability to work with application teams on infrastructure design and issues
- Excellent problem-solving and troubleshooting skills
- Experience with automation of routine tasks
- Good communication and interpersonal skills
Education and Experience:
- Bachelor's degree in Computer Science or a related field
- 5 to 10 years of experience as a DevOps Engineer or in a related role
- Experience with observability tools like ELK, Prometheus, Grafana
Working Conditions:
The DevOps Engineer will work in a fast-paced environment, collaborating with various application teams, stakeholders, and management. They will work both independently and in teams, and they may need to work extended hours or be on call to handle infrastructure emergencies.
Note: This is a remote role. The team member is expected to be in the Bangalore office for one week each quarter.
Radius Infotech Pvt. Ltd.
About us: The ISO 9001:2008 multifaceted family of companies, established in 1994. Since the inception, Radius has been dedicated to provide better solutions to the industry through diverse businesses. We are successful in bringing innovative, reliable and qualitative services. We have the caliber to canvas your imaginations in to the real world of technology and luxury. A leading service provider a reliable citizen an ethical business Radius is all of these and more. At Radius Group, our solutions, our people, and our approach to business are held to only the highest standards so that we can more effectively contribute to better surroundings.
Company Name: Radius InfoTech Pvt. Ltd.
Website: www.radiusinfotech.in
Position Required: Senior Manager (Low Voltage Systems)
Experience: Minimum 8- 10 Years
Industry: Electronics/Electrical
Functional Area: Project management / Business Development/ Project Sales
Role Category: Manager
Location: Delhi/NCR
Education Qualification- B. Tech. / MBA (Marketing) or BE/MBA
(Marketing)
Job title: Manager (Low Voltage Security Solutions)
Job Summary: We are seeking a dynamic and results-driven Senior Manager in Business Development to drive sales and market expansion for our IoT-based security solutions including CCTV, Fire Alarm & Public Address Systems, Parking Management, Access Control, Visitor Management, and Scanning & Frisking solutions. The ideal candidate will have a strong background in B2B sales, partner management, and IoT-based security solutions with a proven track record of achieving sales targets.
Key Responsibilities:
Market Expansion & Sales Growth: Identify new business opportunities, develop sales strategies, and drive revenue growth for IoT-based security solutions.
Client Relationship Management: Build and maintain strong relationships with key stakeholders, system integrators, and decision-makers in industries such as commercial, retail, healthcare, and government sectors.
Solution Selling: Provide consultative sales, demonstrating deep knowledge of security and automation technologies to meet client needs.
Strategic Partnerships: Collaborate with technology OEM’s, vendors, distributors, and service providers to expand solution offerings and enhance service capabilities.
Tender & Proposal Management: Lead the preparation and submission of proposals, RFPs, and tenders in coordination with the technical and pre-sales teams.
Market Research & Competitive Analysis: Stay updated on industry trends, emerging technologies, competitor activities, and regulatory requirements in the security solutions domain.
Cross-functional Collaboration: Work closely with the technical, product, and marketing teams to ensure the right positioning and customization of solutions for clients.
Qualifications & Skills:
- Experience: Minimum 8 years in Business Development/Sales in IoT, Security Systems, or Smart Infrastructure Solutions.
- Educational Background: Bachelor's degree in business, Engineering, Electronics, or a related field. MBA is a plus.
- Technical Knowledge: Strong understanding of CCTV, Fire & Public Address Systems, Access Control, Parking Management, Visitor Management, and related IoT technologies.
- Sales Acumen: Demonstrated ability to develop strategic business plans and achieve sales targets.
- Networking & Communication: Excellent interpersonal and negotiation skills with the ability to influence decision-makers.
- Project Management: Ability to handle multiple projects, meet deadlines, and work under pressure.
- Travel: Willingness to travel as needed for client meetings, site visits, and industry events.
Why Join Us?
- Opportunity to work with cutting-edge IoT and smart security solutions.
- Competitive salary and performance-based incentives.
- Career growth in a rapidly expanding industry.
Greetings!
Hiring the below position for one of our premium client.
Role: PEGA Developer
Experience: 5-15 years
Location: PAN India
Certification: CSA & CSSA mandatory
- 4.5 - 9 of experience in Pega Development with Pega relevant certification.
- Working experience in Pega PRPC and Pega layer cake structure, class structure rule resolution ruleset structure, portals views and harness components.
- Basic data storage and database query knowledge through Pega.
- Good knowledge around integration and exposure to REST and SOAP APIs.
- Good to have knowledge and experience on at least one Pega Industry framework.
- Should be able to track and manage own tasks.
- Should have very good verbal and written communication
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Kotlin, Java
- Important libraries include Dagger, RxJava, Realm
- MVVM Clean Architecture
- Familiarity with RESTful APIs to connect Android applications to back-end services
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with offline storage, threading, and performance tuning
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks
- Ability to understand business requirements and translate them into technical requirements
- Familiarity with cloud message APIs and push notifications
- A knack for benchmarking and optimization
- Understanding of Google’s Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git
- Java
- Spring Boot
- Database (Preferably Mysql)
- Multithreading
- Low Level design (Any Module)
- Github
- Leetcode
- data structure
Where: Hyderabad/ Bengaluru, India (Hybrid Mode 3 Days/Week in Office)
Job Description:
- Collaborate with stakeholders to develop a data strategy that meets enterprise needs and industry requirements.
- Create an inventory of the data necessary to build and implement a data architecture.
- Envision data pipelines and how data will flow through the data landscape.
- Evaluate current data management technologies and what additional tools are needed.
- Determine upgrades and improvements to current data architectures.
- Design, document, build and implement database architectures and applications. Should have hands-on experience in building high scale OLAP systems.
- Build data models for database structures, analytics, and use cases.
- Develop and enforce database development standards with solid DB/ Query optimizations capabilities.
- Integrate new systems and functions like security, performance, scalability, governance, reliability, and data recovery.
- Research new opportunities and create methods to acquire data.
- Develop measures that ensure data accuracy, integrity, and accessibility.
- Continually monitor, refine, and report data management system performance.
Required Qualifications and Skillset:
- Extensive knowledge of Azure, GCP clouds, and DataOps Data Eco-System (super strong in one of the two clouds and satisfactory in the other one)
- Hands-on expertise in systems like Snowflake, Synapse, SQL DW, BigQuery, and Cosmos DB. (Expertise in any 3 is a must)
- Azure Data Factory, Dataiku, Fivetran, Google Cloud Dataflow (Any 2)
- Hands-on experience in working with services/technologies like - Apache Airflow, Cloud Composer, Oozie, Azure Data Factory, and Cloud Data Fusion (Expertise in any 2 is required)
- Well-versed with Data services, integration, ingestion, ELT/ETL, Data Governance, Security, and Meta-driven Development.
- Expertise in RDBMS (relational database management system) – writing complex SQL logic, DB/Query optimization, Data Modelling, and managing high data volume for mission-critical applications.
- Strong grip on programming using Python and PySpark.
- Clear understanding of data best practices prevailing in the industry.
- Preference to candidates having Azure or GCP architect certification. (Either of the two would suffice)
- Strong networking and data security experience.
Awareness of the Following:
- Application development understanding (Full Stack)
- Experience on open-source tools like Kafka, Spark, Splunk, Superset, etc.
- Good understanding of Analytics Platform Landscape that includes AI/ML
- Experience in any Data Visualization tool like PowerBI / Tableau / Qlik /QuickSight etc.
About Us
Gramener is a design-led data science company. We build custom Data & AI solutions that help solve complex business problems with actionable insights and compelling data stories. We partner with enterprise data and digital transformation teams to improve the data-driven decision-making culture across the organization. Our open standard low-code platform, Gramex, rapidly builds engaging Data & AI solutions across multiple business verticals and use cases. Our solutions and technology have been recognized by analysts such as Gartner and Forrester and have won several awards.
We Offer You:
- a chance to try new things & take risks.
- meaningful problems you'll be proud to solve.
- people you will be comfortable working with.
- transparent and innovative work environment.
To know more about us visit Gramener Website and Gramener Blog.
If anyone looking for the same, kindly share below mentioned details.
Total Experience:
Relevant Experience:
Notice Period:
CTCT:
ECTC:
Current Location:
Develop back-end server that includes business logic linked to various data storage solutions
including database.
Design back-end server system by using technology appropriate for server environment.
Develop and maintain Rest services for Samsung Pay Develop RESTful services that are highly
scalable, available, maintainable
Skills :
Excellent Programming Skills
Strong problem-solving abilities
Analytical skills, and troubleshooting
Good understanding of algorithms, data structures, and performance optimization
methodsHands-on with Design, Coding, Debugging, and TestingExcellent Communication &
Interpersonal Skills, Team Player.
Programming Skills:
C/C++ and/ Java Jquery, Spring, Struts.Hibernate, Web Services, Web Security,
The Database Developer will perform day-to-day database management, maintenance and troubleshooting by providing Tier 1 and Tier 2 support for diverse platforms including, but not limited to, MS SQL, Azure SQL, MySQL,
PostgreSQL and Amazon Redshift.
They are responsible for maintaining functional/technical support documentation
and operational documentation as well as reporting on performance metrics associated with job activity and platform
stability.
Must adhere to SLAs pertaining to data movement and provide evidence and supporting documentation for incidents that violate those SLAs.
Other responsibilities include API development and integrations via Azure
Functions, C# or Python.
Essential Duties and Responsibilities
• Advanced problem-solving skills
• Excellent communication skills
• Advanced T-SQL scripting skills
• Query optimization and performance tuning familiarity with traces, execution plans and server
logs
• SSIS package development and support
• PowerShell scripting
• Report visualization via SSRS, Power BI and/or Jupityr Nootbook
• Maintain functional/technical support documentation
• Maintain operational documentation specific to automated jobs and job steps
• Develop, implement and support user defined stored procedures, functions and (indexed) views
• Monitor database activities and provide Tier 1 and Tier 2 production support
• Provide functional and technical support to ensure performance, operation and stability of
database systems
• Manage data ingress and egress
• Track issue and/or project deliverables in Jira
• Assist in RDBMS patching, upgrades and enhancements
• Prepare database reports for managers as needed
• API integrations and development
Background/Experience
• Bachelor or advanced degree in computer science
• Microsoft SQL Server 2016 or higher
• Working knowledge of MySQL, PostgreSQL and/or Amazon Redshift
• C# and/or Python
Supervisory/Budget Responsibility
• No Supervisory Responsibility/No Budget Responsibility
Level of Authority to Make Decisions
The Database Developers expedite issue resolution pursuant to the functional/technical documentation available.
Issue escalation is at their discretion and should result in additional functional/technical documentation for future
reference.
However, individual problem solving, decision making and performance tuning will constitute 75% of their time.











