Customer Relationship Manager

Job Title: HR Recruiter & HR Operations Executive

Location: [Mumbai-Vile parle]

Experience: 1+ Year

Qualification: Graduate

Job Summary:

We are looking for a dynamic HR professional who can manage end-to-end recruitment along with core HR operations. The role requires strong coordination skills, attention to detail, and the ability to handle multiple HR functions efficiently.

Key Responsibilities:

1. Recruitment & Talent Acquisition:

• Handle end-to-end recruitment cycle (sourcing to onboarding)
• Post job openings on portals like Naukri, LinkedIn, etc.
• Screen resumes and shortlist candidates as per job requirements
• Conduct initial HR interviews and coordinate with hiring managers
• Schedule interviews and follow up with candidates
• Maintain candidate database and recruitment trackers

2. HR Operations:

• Manage employee onboarding and documentation
• Maintain employee records and HR databases
• Handle attendance, leave management, and payroll coordination
• Ensure compliance with HR policies and labor laws
• Prepare HR reports and MIS data
• Assist in performance management processes

3. Employee Engagement & Support:

• Support employee engagement activities
• Address employee queries and grievances
• Assist in organizing internal events and HR initiatives

Required Skills:

• Strong communication and interpersonal skills
• Good knowledge of recruitment platforms and sourcing techniques
• Basic knowledge of payroll, compliance, and HR operations
• Proficiency in MS Excel and HR software
• Ability to multitask and work in a fast-paced environment

Preferred Skills:

• Experience in both IT and Non-IT hiring
• Knowledge of labor laws, PF, ESIC, and payroll processing

Key Competencies:

• Attention to detail
• Time management
• Problem-solving
• Team collaboration

• Experience in Developing QlikView / Qlik Sense BI visualizations and dashboards. QlikSense and NPrintiing experience is a must.
• Strong knowledge of building Qlik Sense dashboards applying business rules and data validations.
• In-depth understanding of Qlik Sense Server Architecture, building QVDs and QVFs, applying business rules and data validations.
• Familiarity with charts and graphs, creating complex visualizations for dynamic aggregation Good Knowledge of Incremental data loading concepts and data modeling.
• Additionally, Qlik developers have to troubleshoot issues and provide the necessary solution

Must Have

1. Angular 13+

2. Understanding of Cloud architecture

3. Node.js + Expressjs +MongoDB (Localization Project)

Management skills required

1. Drive scrum meetings (Daily sync-up, Weekly planning meetings, Monthly meetings)

2. JIRA Understanding, including JIRA Reports, Releases

3. Code Review

4. Document preparation for any new feature/requirements using confluence

5. Track team timesheet reports

6. Communication with External team members  

At Qrata, our people are our most important resource. We’re looking for a highly skilled recruiter to become one of them, and to help us find them. The ideal candidate will have prior experience in recruitment or human resources, with knowledge of screening, interviewing, and hiring practices. If you have a passion for finding untapped talent, driving company growth, and helping individuals find promising careers, we want to hear from you.

• Work closely with partners to gain a comprehensive understanding of the company’s hiring needs for each position, and meet competitive hiring goals and expectations
• Manage the full recruiting lifecycle across a variety of open roles helping management find, hire, and retain quality talent
• Grow and foster high-touch relationships with a database of qualified active and passive talent to pull from as new positions open up
• Continuously partner with recruiting team and senior managers to design, refine, and implement innovative recruiting strategies
• Stay active with current with job boards, social networks, and platforms to find talent, and plan, create, and release job descriptions and announcements

• 2 -5 years’ experience in recruitment (IT recruitment plus)
• Exceptional communication, interpersonal, and decision-making skills
• Advanced knowledge of MS Office, database management, and internet search
• Familiarity with job boards

Key Responsibilities:

-Provide technical support and troubleshooting assistance to end-users for hardware, software, and networking issues.

-Must have the knowledge of SharePoint.

-Manage and maintain Microsoft 365 applications, including Outlook, Word, Excel, and PowerPoint.

-Administer and monitor Microsoft Azure services, ensuring smooth operation and security compliance.

-Perform machine repairs and maintenance tasks, including diagnosing hardware issues and replacing faulty components.

-Collaborate with third-party IT vendors for procurement, installation, and maintenance of IT infrastructure and services.

Requirements:

*Bachelor's degree in Computer Science, Information Technology, or related field.

*Minimum 2 years of experience in IT support roles, with proficiency in Microsoft 365 and Microsoft Azure.

*Strong knowledge and experience in machine repairing and troubleshooting hardware issues.

*Excellent communication and interpersonal skills, with the ability to effectively interact with end-users and third-party vendors.

*Ability to work independently and prioritize tasks in a fast-paced environment.

Certification in Microsoft 365 or Microsoft Azure is preferred but not mandatory.

 About Freespace* (a.k.a. Workplace Fabric)  

Workplace Fabric develops solutions that makes workplaces intelligent. Our solutions help increase productivity of office workers while helping to lower the cost of real estate. Our Flagship 

product Freespace is installed in over 40 cities around the world and serves over 30,000 people every day. Starting with the first deployment in March 2016 we have rapidly grown with our solution being rolled out globally while continuing to stay cash positive. With successes at several blue-chip clients Workplace Fabric has carved a unique leadership position in workplace management and employee engagement SaaS solutions. 

*To find out more, follow us on social media – LinkedIn & Facebook @ workplace-fabric 

What is on our offer?  

• An absolutely action packed, fun, and demanding workplace lets our employees to thrive in a team-based environment with passion, fun, pride and teamwork as our core values. 
• We can offer you career opportunities to challenge, develop and exceed your aspirations with training and development throughout your career. 
• Life is never dull at Freespace as there is always something to learn, constantly pushing you to develop your skills and take on the next exciting challenge. 

 Profile Brief:  

You will be a creative Frontend Engineer with specialist React and visualization skills in our fast growing Analytics Team, creating dynamic dashboards to drive our client’s business insights.  

Working closely as an active team member, having ownership & accountability to develop the analytics stories, in delivering timely projects through Scrum. Working with product owners and team leads to clarifying requirements, challenge assumptions in order to ensure successful executions and push the client analytics to its best.  

Key Skills and Experience  

Required Skills: JavaScript (ES6+), React, amCharts, D3.js (or industry equivalent) 

Good to have: SQL, TypeScript, AWS, Scrum, IoT 

Experience: 4-6 years  

• A front-end and data visualization expert with 4+ years of experience  

• Ability to design widget or component based, scalable analytics dashboards 
• Expert in creating excellent user experience through quick loading dashboards and pixel-perfect design 
• Implement dashboard solutions with interactive and dynamic visualization to tell the story. 
• Hands-on and well-versed with at least one of React (preferred), Angular or Vue  
• Data processing and manipulation expert 

• Master in JavaScript with excellent understanding of asynchronous patterns  
• Comfortable with of ES6+, TypeScript & emerging web technologies  
• Able to easily comprehend and write SQL queries  
• Hands-on programmer  

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Key Behaviours  

• Have an open mind to turn business requirements into attractive yet practical visualisations. 

• Be passionate about understanding the business problem and using data to tell the stories in delivering solutions which drive client decisions. 
• Contribute to the success of the team through active participation, team work and owning project deliverables. 
• Contribute to high standards through personal delivery of data quality checks, code reviews and documentation in work and team practices. 
• Clear thinker with a systematic problem-solving approach, seeing a project through from conception to finished product. 
• Unafraid to own mistakes and be willing to challenge and feedback to enhance the team processes and solutions. 

• Sound knowledge on sourcing skills and knowledge about paid and unpaid job sites.
• Social media hiring, volume hiring 
• 70 % non tech roles like sales, marketing , BDM, backend support roles.
• 30% of technical recruitments like Php, Java...etc
• Very good communication skills and great negotiation skills (very important)

• Java automation
• Automation Testing
• BDD/Cucumber framework for UI and RestAPI testing using Maven
• Responsible for End to end CI/CD setup and maintenance.
• Designing the CI/CD architecture & building pipelines
• Support in defining the Three-tier architecture.
• Should have good knowledge in Testing Strategies
• Handle the Monolith and modern application.

Secondary:

• To lead DevOps activities in the team.
• Lead the upskill program within the team
• Train the team on the required technologies
• Coordination with different IT stakeholders as and when needed
• Suggestion and Implementation of further toolchains towards DevOps and GitOps
• Responsible to train the peer colleagues

Skills:

• Good hands-on experience in Java
• Automation Testing tools like selenium, LeanFT, etc.
• Should have implemented BDD/Cucumber framework for UI and RestAPI testing.
• Should have working experience with build management tools like Maven, Gradle, Ant, etc.
• Responsible for End to end CI/CD setup and maintenance.
• Should have written the pipeline in Jenkins e.g. scripted pipelines.
• Support in defining the Three-tier architecture.
• Should have good knowledge in Testing Strategies
• Handle the Monolith and modern application.
• Should have executed automation tests using Docker containers (selenium as the grid)
• Knowledge of containerization
• Hands-on Kubernetes experience would b
• Expert knowledge of Source Control Systems, build & integration tools (e.g., GIT, Jenkins & Maven).
• Hands-on experience with designing the CI/CD architecture & building pipelines (on On-prem, Cloud & Hybrid infrastructure services).

Good to have:

• Experience with monitoring tools like Prometheus-Grafana & Dynatrace.
• Experience with log management tools (e.g. ELK/EFK stack, Azure monitor, or similar).
• Experience with Infrastructure as a Service / Cloud computing (preferably Azure).
• Experience with Open Liberty, JBoss, etc.
• Hands-on experience with multiple database products like IBM DB2, PostgreSQL, etc.
• Writing automation scripts in Unix shell, Perl, etc. would be preferred
• Application development/automation experience using Python would an added advantage
• Brownie points for having:

Certifications:

• Certified DevOps engineer
• Azure Admin / Solution Architect
• Certified Kubernetes Administrator (CKA)