- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Skills Required
- Customer service
- Product knowledge
- Market knowledge
- Quality focus
- Problem-solving
- Documentation skills
- Phone skills
- Listening
- Resolving conflict
- Analyzing information
- Multi-tasking
- communication
- Fluent English

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We are hiring Talent Acquisition Specialist – Dwarka Mod, New Delhi
👩💼 Role: Talent Acquisition Specialist
📍 Location: Dwarka Mod, New Delhi
🗓️ Working Days: Monday–Saturday
⏰ Timings: 10:00 AM – 6:30 PM
Role Overview
🎯 Hire top talent for a fast-growing, tech-driven organisation
🔍 Handle end-to-end recruitment, sourcing & onboarding
Key Responsibilities
🧑💻 Recruit for technical & non-technical roles (GIS, UAV, Survey, Field, Corporate)
🔎 Source through portals, social media, referrals & networks
🤝 Coordinate with HODs for JD creation & hiring needs
🎤 Screen, interview & evaluate candidates
📂 Maintain ATS, dashboards & recruitment records
Qualifications & Skills
🎓 Bachelor’s in HR/Business/Admin
📅 2–4 yrs in recruitment (tech/engineering/infrastructure preferred)
🧠 Strong knowledge of sourcing & recruitment lifecycle
💼 Hands-on with ATS, job portals & LinkedIn Recruiter
🗣️ Excellent communication & negotiation skills
🧩 Ability to multitask & work independently
Preferred
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Data Governance Architect
About Kanerika
Who we are:
Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.
Awards and Recognitions
Kanerika has won several awards over the years, including:
CMMI Level 3 Appraised in 2024.
Best Place to Work 2022 & 2023 by Great Place to Work®.
Top 10 Most Recommended RPA Start-Ups in 2022 by RPA today.
NASSCOM Emerge 50 Award in 2014.
Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture.
Recognized for ISO 27701, 27001, SOC2, and GDPR compliances.
Featured as Top Data Analytics Services Provider by GoodFirms.
Working for us
Kanerika is rated 4.6/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people’s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you’ll get while working for Kanerika.
Locations
We are located in Austin (USA), Singapore, Hyderabad, Indore and Ahmedabad (India).
What You Will Do:
As a Data Governance Architect at Kanerika, you will play a pivotal role in shaping and executing the enterprise data governance strategy. Your responsibilities include:
1. Strategy, Framework, and Governance Operating Model
- Develop and maintain enterprise-wide data governance strategies, standards, and policies.
- Align governance practices with business goals like regulatory compliance and analytics readiness.
- Define roles and responsibilities within the governance operating model.
- Drive governance maturity assessments and lead change management initiatives.
2. Stakeholder Alignment & Organizational Enablement
- Collaborate across IT, legal, business, and compliance teams to align governance priorities.
- Define stewardship models and create enablement, training, and communication programs.
- Conduct onboarding sessions and workshops to promote governance awareness.
3. Architecture Design for Data Governance Platforms
- Design scalable and modular data governance architecture.
- Evaluate tools like Microsoft Purview, Collibra, Alation, BigID, Informatica.
- Ensure integration with metadata, privacy, quality, and policy systems.
4. Microsoft Purview Solution Architecture
- Lead end-to-end implementation and management of Microsoft Purview.
- Configure RBAC, collections, metadata scanning, business glossary, and classification rules.
- Implement sensitivity labels, insider risk controls, retention, data map, and audit dashboards.
5. Metadata, Lineage & Glossary Management
- Architect metadata repositories and ingestion workflows.
- Ensure end-to-end lineage (ADF → Synapse → Power BI).
- Define governance over business glossary and approval workflows.
6. Data Classification, Access & Policy Management
- Define and enforce rules for data classification, access, retention, and sharing.
- Align with GDPR, HIPAA, CCPA, SOX regulations.
- Use Microsoft Purview and MIP for policy enforcement automation.
7. Data Quality Governance
- Define KPIs, validation rules, and remediation workflows for enterprise data quality.
- Design scalable quality frameworks integrated into data pipelines.
8. Compliance, Risk, and Audit Oversight
- Identify risks and define standards for compliance reporting and audits.
- Configure usage analytics, alerts, and dashboards for policy enforcement.
9. Automation & Integration
- Automate governance processes using PowerShell, Azure Functions, Logic Apps, REST APIs.
- Integrate governance tools with Azure Monitor, Synapse Link, Power BI, and third-party platforms.
Required Qualifications:
- 15+ years in data governance and management.
- Expertise in Microsoft Purview, Informatica, and related platforms.
- Experience leading end-to-end governance initiatives.
- Strong understanding of metadata, lineage, policy management, and compliance regulations.
- Hands-on skills in Azure Data Factory, REST APIs, PowerShell, and governance architecture.
- Familiar with Agile methodologies and stakeholder communication.
We are looking for a problem solver, hustler and team leader and is entrepreneurial in nature who can be a part of the early team at Animall and build a Bharat focused product for dairy farmers. You will be helping in creating the Marketplace product from scratch.
Roles and Responsibilities:
The role will involve setting up and scaling the inside sales team -
- Setting up the inside sales process - work flow, tool, questions to ask, sales pitch
- Hiring and managing the inside sales team
- Training the team on selling cattle, convincing them to visit farms and buying cattle
- Motivating, mentoring and incentivising the sales team
Experience you MUST have:
- Should have led an inside sales team
- Having an entrepreneurial experience will be a big plus
About the job
About Reflektive's Engineering Team
We are seeking a Senior Software Engineer, Front End to help scale Reflektive to being the market leader for employee performance management. The main question to be answered: Can you help a
company scale?
Reflektive has major initiatives to tackle in the next year. Initiatives range from internal scaling, security, engagement, new verticals, pervasive technologies, research and development, data and
analytics, and customer tools. Reflektive’s Senior Software Engineer will contribute in their area of specialization. S/he will help us solve complex design challenges and mature our platform to handle
increasing traffic and scale.
You'll join a lean, prolific team where everyone, including you, is active in the product-defining and development process (where deploying new features every 2 weeks is common). You'll know the
customers we're talking to, and the needs of each one. As a result, you know where your initiative and drive can best make a difference (and be recognized!)
Our engineering team consists of developers from a wide array of backgrounds. Our team primarily focuses on Rails and Javascript, but is always ready to use the best tool for the job when it makes
sense. Following Scrum practices, we work closely with the Product Management team to develop features that focus on empowering and developing employees. Our team is a tight knit, friendly
group of engineers that are dedicated to learning from and teaching to each other. Team members regularly contribute to and optimize our engineering practices and processes. Our team wants to
make software engineering fun, easy, and fulfilling, so we've come up with a set of values that we
apply to our software every day: Simple, Flexible, Consistent, Predictable, Efficient, and Pragmatic.
Responsibilities
● Depending on your specialization, projects/initiatives may include: Security, scaling distributed systems, working on our core services related to user management, building out new verticals, guiding new engagement features, scaling traffic/imports/exports,
and managing APIs.
● Work extremely cross-functionally across Engineering and Product Management.
● Deliverable: (30 days) Own a feature; possibly being paired with another engineer. (60days) Own and drive a new initiative. (90 days) Bring that initiative to production.
Desired Skills and Experience
- Expert proficiency in Java/Kotlin, Kafka/Pulsar, SQL, Docker and kubernetes.
- Overall 4+ years of experience as Java full stack developer using any modern frameworks.
- Strong knowledge on Data structure and Algorithm knowledge
- Previous experience working in ReactJS/AngularJS (2+ years)
- Knowledge of Analytics and LookerML would be added plus.
- Exposure to cloud environment AWS.
- Knowledge of unit testing frameworks including Junit.
- Startup experience is strongly desired.
- You learn quickly, you’re adaptable and versatile.
- Experience in an Agile and Scrum environment.
About Reflektive
Forward-thinking organizations use Reflektive’s people management platform to drive employee performance and development with Real-Time Feedback, Recognition, Check-Ins, Goal Management,
Performance Reviews, 1-on-1 Profiles, and Analytics. Reflektive’s more than 500 customers include Blue Origin, Comcast, Instacart, Dollar Shave Club, Healthgrades, Wavemaker Global, and Protective
Life. Backed by Andreessen Horowitz, Lightspeed Venture Partners, and TPG Growth, Reflektive has raised more than $100 million to date, and was ranked the 13th Fastest Growing Company in North
America on Deloitte’s 2018 Technology Fast 500TM.
We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status,
veteran status, or disability status.
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Perform manual and automated application penetration tests and provide suggestions to harden our products
- Participate regularly in the development and release process to identify and report security vulnerabilities in the code being shipped
- Conduct regular audits on all Features/APIs of the product and reports vulnerabilities to the development team
- Keep up with industry trends in the security space
- Triage inbound vulnerability reports with an appropriate level of urgency and track them until they are resolved by Engineering teams
- Should be able to understand different elements of our NodeJS, Python and similar stacks and provide guidance on secure software development practices to the team
- Scale our application security engineering team
Requirements:
- Strong verbal and written communication skills
- Has worked on Web Application Security Testing for a reasonably complex application. The mobile experience is a plus
- Good knowledge of secure software development guidelines from authoritative bodies like NIST, OWASP, SANS
- Hands-on experience in performing manual/automated security assessments with open-source/commercial security tools
job Description
looking for a candidate who is a self-starter and open to learning best practice development from the team. This role comes with the opportunity to absorb knowledge and grow as a developer.
Skills
Salesforce Certified Developer 1 (PD1), Apex, Salesforce integration with large applications End to End (for Salesforce API understanding)
What you need to succeed in this role
- Must have: The candidate should have Salesforce Certified Developer 1 (PD1)
- Must Have: 3+ Years of experience as Salesforce Developer
- Must have: Web Application Development Background in a Product Company
- Must have: Excellent development experience with Apex is a must
- Must have: Experience in Visual Force pages development (for Xoxoday UI components)
- Must have: Experience in Salesforce integration with large applications End to End (for Salesforce API understanding)
- Must have: Experience and knowledge of Lightning Design System (for Xoxoday UI widget components)
- Must have: Proven experience with Salesforce development, system integrations, and bug fixes
- Must have: Very good Understanding of Salesforce standard objects and custom objects such as Leads, Account, Contacts, Opportunity, Products, Price book, Lead process, Sales process, and Forecasting is required
- Must have: Experience and knowledge of Lightning Design System
- Good to have: Experience with front-end languages and backend tools for web engineering (Apex, Triggers, DataLoader, Visualforce, Lightning Framework, API s JavaScript, HTML5, and CSS).
- Good to have: Hands-on experience in Salesforce Community Cloud, Service Cloud, and Lightning
Benefits of joining us
- Ability to join a small and growing team, and work with some of the coolest people you've ever met
- Opportunity to make an impact, and leave your mark on this organization.
- Competitive compensation, with the ability to shape your own career trajectory
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at this company
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
- 4+ years of experience
- Excellent technical skill on Salesforce or similar applications which include building customized applications using JAVA, MIcroservices, Apex classes and Triggers, Visualforce Pages, Apex Jobs, Lightning Component, Integration, Process Builder or configure components/Flexi pages to implement expected functionality.
- Worked with different tools like Copado, Data loader, Jira, VS Code, Eclipse, SonarQube, etc.
- Able to Manage deployment activities, code review, and deployment using data loader
- Implementation of Entitlement and Milestones, platform events, visual flows, etc.
- Implement web services using REST API/SOAP API.
- Inbound / Outbound Integration.
- Involvement in Solution designing and Estimations.
- Create Email Templates, Page Layouts, Record Types, Custom Fields, Lightning Record Pages, etc.
- Performed pre-deployment and post-deployment activities.
- Experience in Workflows, custom metadata
- Implementing DevOps in Enterprise application
- For Support Developer – Problem-solving mindset
Good to have –
- BFSI industry experience
- Agile project management experience










