Customer support executive at Vindhya eInfo Media · Bengaluru (Bangalore) · 0 - 1 years · ₹1L - ₹1.5L / yr · Profitable · Posted 10 May 2022

candidates should be fluent in speaking English And Hindi
Freshers or six months experience in customer support required
Male or female candidates can apply
immediate joiners only

About Vindhya eInfo Media
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About the Role:
We are looking for a Forward Deployed Engineer to work closely with customers and build technical solutions to solve real-world business problems.
This is a highly customer-facing engineering role, combining full-stack development, AI and solution engineering. You will work in ambiguous environments, take end-to-end ownership and turn customer requirements into working product solutions.
Key Responsibilities:
- Work directly with customers to understand technical and business requirements.
- Design, build and deploy full-stack solutions and product features.
- Integrate AI/LLM capabilities into applications and workflows.
- Troubleshoot technical challenges and develop practical solutions.
- Collaborate with product and engineering teams to deliver customer-focused solutions.
- Take ownership of projects from requirement gathering through implementation.
- Work effectively in fast-paced and ambiguous environments.
What We're Looking For:
- Experience as a Full Stack Engineer, Product Engineer, AI Engineer, Solutions Engineer, Solutions Architect or similar role.
- Strong understanding of both frontend and backend development.
- Experience building and contributing to real-world product features.
- Exposure to AI/LLMs, Copilots, AI automation or GenAI tools.
- Strong problem-solving and customer-facing communication skills.
- Ability to work independently and take ownership of outcomes.
- Comfortable working with evolving requirements and ambiguity.
Preferred Background
- Candidates from product/SaaS companies, AI startups, or modern technology environments are preferred.
- Experience working with product clients through a service-based organization will also be considered, provided you have strong hands-on product engineering experience.
- Important: This is not a backend-only role. Strong full-stack exposure and the ability to work directly with customers are essential.
🚀 We're Hiring: Founder's Office Intern
📍 Location: Mumbai (Work from Office)
💼 Type: Full-Time Internship
💰 Stipend: ₹15,000 – ₹20,000 per month
Are you highly organised, proactive, and eager to work directly with the Founder of a fast-growing AI technology company?
At MetaUpSpace LLP, we're looking for a Founder's Office Intern who can support executive operations, coordinate with cross-functional teams, manage follow-ups, assist with compliance activities, and ensure the seamless execution of key business priorities.
What You'll Do
- Support the Founder in day-to-day executive and administrative activities.
- Coordinate with internal teams and external stakeholders.
- Track action items, projects, and business priorities.
- Assist with monthly compliance coordination and documentation.
- Prepare reports, presentations, meeting agendas, and Minutes of Meeting (MoMs).
- Work closely with leadership on strategic initiatives in a dynamic startup environment.
We're Looking For Someone Who
- Has excellent communication and organisational skills.
- Possesses a good understanding of technology and startup operations.
- Is proficient in Microsoft Office and Google Workspace.
- Is proactive, detail-oriented, and capable of handling confidential information with professionalism.
Why Join Us?
✨ Work directly with the Founder
✨ Gain exposure to business strategy and startup operations
✨ Learn from experienced leaders in the AI and technology space
✨ Build skills that accelerate your career
Role: Book Designer
Exp: 3-8 years
CTC: up to 8 LPA
Location: Surat
Requirements :
● Strong skill set in editorial design, visual design, and information design.
● Translate complex topics visually, through design research, layouts, and other design aspects.
● Proficiency in Adobe InDesign is a must ( Adobe Illustrator, and Adobe Photoshop is a plus).
● Experience of a minimum of 3 years as a Graphic Designer working on editorial projects, print media projects, or as a Print Production Artist.
● Candidates must have a Bachelor of Design degree in Graphic Design, Print Design, Communication Design or any other related branches.
● Possess a creative flair, originality, good visual aesthetic sense, and research skills.
Strong Product, UI/UX Designer Profile, with a focus on B2B SaaS/ Enterprise Products
Mandatory (Experience 1) – Must have 2+ years of hands-on experience in Product design, with a strong track record in B2B SaaS
Mandatory (Experience 2) – Must have experience in designing for complex domains such as automation platforms, low-code platforms, data management tools etc
Mandatory (Tools) – Proficient in Figma and familiar with modern design tools such as Notion, Framer, Webflow, Builder.io, Zapier, Replit, Lovable.
Mandatory (Portfolio) – Strong portfolio showcasing case studies, user research and UX work for B2B Enterprise SaaS products
Mandatory (Background) - BDes / MDes from Good Design college (Diploma not considered) OR B2B SaaS Company
Mandatory (Skill) - Must have Good Communication Skills
Responsibilities
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Building out and manage a young data science vertical within the organization
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Provide technical leadership in the areas of machine learning, analytics, and data sciences
-
Work with the team and create a roadmap to solve the company’s requirements by solving data-mining, analytics, and ML problems by Identifying business problems that could be solved using Data Science and scoping it out end to end.
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Solve business problems by applying advanced Machine Learning algorithms and complex statistical models on large volumes of data.
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Develop heuristics, algorithms, and models to deanonymize entities on public blockchains
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Data Mining - Extend the organization’s proprietary dataset by introducing new data collection methods and by identifying new data sources.
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Keep track of the latest trends in cryptocurrency usage on open-web and dark-web and develop counter-measures to defeat concealment techniques used by criminal actors.
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Develop in-house algorithms to generate risk scores for blockchain transactions.
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Work with data engineers to implement the results of your work.
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Assemble large, complex data sets that meet functional / non-functional business requirements.
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Build, scale and deploy holistic data science products after successful prototyping.
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Clearly articulate and present recommendations to business partners, and influence future plans based on insights.
Preferred Experience
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>8+ years of relevant experience as a Data Scientist or Analyst. A few years of work experience solving NLP problems or other ML problems is a plus
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Must have previously managed a team of at least 5 data scientists or analysts or demonstrate that they have prior experience in scaling a data science function from the ground
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Good understanding of python, bash scripting, and basic cloud platform skills (on GCP or AWS)
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Excellent communication skills and analytical skills
What you’ll get
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Work closely with the Founders in helping grow the organization to the next level alongside some of the best and brightest talents around you
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An excellent culture, we encourage collaboration, growth, and learning amongst the team
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Competitive salary and equity
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An autonomous and flexible role where you will be trusted with key tasks.
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An opportunity to have a real impact and be part of a company with purpose.
UI Development - Intern
Converts into a full time ‘UI Developer’ position based on performance
A UI Developer, for an early-stage Analytics startup who can help us translate UX designs into a responsive and rich user interface. Also help in improving design/functionality of product. End goal is to achieve product-market objectives
The candidate will have rich learning into what goes into designing, developing, and scaling a product from scratch. A chance to grow into a UI Development Owner in medium term
Responsibilities
1. Own UI Development closely with UX / Technology Owner
2. Implement and maintain product UI modules/sub-systems.
3. Perform bug verification, release testing and support for assigned products.
4. Conduct unit testing and integration testing.
5. Make sure the delivered product matches the business requirements.
Expectations from candidate
1. Ability: Good at logical thinking, problem solving
2. Inclination: Curious and strong willingness to learn from problems, write good code
3. Knowledge: Basics of UI Development (Some academic degree/certification or Prior experience/Projects preferred), Data visualization
4. Languages/Frameworks: HTML, CSS, JavaScript, ReactJS, NextJS
5. Interest in product focused work in a fast-moving start-up environment
6. Attitude: We are looking for a person with an owner mindset who can partner with us in building our product with a lot of commitment. We like people who are curious problem solvers and are interested in learning with us and working hard.
What we offer
1. Great culture focused on outcomes through learning and experimentation
2. Mentoring by experienced professionals from pedigreed backgrounds (IIT/IIMs)
3. Growth, ownership, and flexibility to achieve your goals.
Sales Contractor: This is a contractual role for 6 months initially.
About Noon Academy:
At Noon, we believe in Student First in everything we do. That’s why we’ve built a global social learning platform that radically changes the way people learn, with the aim of positively impacting millions of students across the globe and bringing education to everyone.
Our open platform is loved by 10+ million students across 8 countries and is growing all the time - our aim is to radically transform the lives of 50+ million learners by 2023! Our students use Noon every day to engage with live interactive classes and gamified peer learning features, study with celebrity teachers and compete and socialize with their friends.
We are a distributed company with a collaborative culture. We come from a diverse set of backgrounds and countries, enabling us to work at a global scale whilst bringing local impact by being close to the communities we serve. As a fast-paced, innovative scaling business, our ability to learn at speed is powered by our obsession with our “student-first” culture which ultimately defines what we do and why we do it. Our principles: Student first, Never Deprive a Learner, Be Better Everyday, Be original, Own It & Be Bold. These values got us where we are today, and they’re a big part of what we’re looking for in you.
What you will do:
- Generate revenue by structured counseling sessions to prospects and converting them to paid enrollment and advise students/ parents for their learning needs.
- Diligently communicating and educating the leads through channels like email, Whatsapp, SMS, calls etc.
- Take prospects from initial phase to qualified phase over the phone present product solutions virtually.
- Regular follow up with new and existing customers.
- Monitoring self-performance at all times while also contributing to the team performance
About you:
We are looking for a dynamic, energetic individual to join our team to solve interesting and impactful business problems. Ideal candidate needs to be self motivated, disciplined and demonstrable ability to successfully convert leads to business. This is a unique opportunity to apply your skills and have a direct impact on business.
Requirements
- 3+ months of Inside Sales experience (B2C preferred)
- Must have B2C/ Direct Sales/ Telesales/ Inside Sales experience
- Candidates should be graduated
- English & regional language proficiency is mandatory
This is a contractual role for 6 months initially.
Benefits
Why work at Noon?
- The opportunity to work within an innovative start up in its initial stages and help shape our success globally.
- Work with a team who believes in STUDENT FIRST, you will have an opportunity to build the first (BE ORIGINAL) Open Social Learning Platform that can impact millions of students across the globe.
- A working environment where you can look at things differently and challenge and offer solutions; which also offers you a freedom to commit ‘n’ number of first-time mistakes - NEVER DEPRIVE A LEARNER.
- Complete ownership and responsibility for the success of your autonomous team across all scope of works - OWN IT and BE BOLD.
- An opportunity to work with a bunch of Young, Smart, Driven and Dynamic people who are committed to go BEYOND SELF and solve business challenges.
- Work closely with the leadership team who live by the value of BE BETTER EVERYDAY to help grow an amazing organization.
- Help us to build the future of education!
Daily report to the Directors with the daily schedule execution plan.
Overseeing the production process
Ensuring the overall production is cost effective & meeting quality standards.
Drawing up a production schedule keeping the TAT in mind.
Working out the human and material resources needed
Being responsible for the selection and timely maintenance of equipment.
Looking after job works / team (such as printing,embroidery) and taking decisions on selection vendors for job work.
Supervising and motivating a team of workers
Identify training needed, if any.
Managing stock control and inventory checks of raw materials and finished goods.
Processing & Managing E-commerce portal. Which includes managing day-to-day order processing.
Managing order, delivery partner dashboards. Generating shipping labels and tracking dispatches.
Handling customer requests of exchange and returns.
Coordinate customer operations to track exceptions. Keep a record of customer interaction, transaction, comments, and complaints
Desired Candidate Profile:
Candidate from the Garment /fashion industry is surely required.
Sound knowledge of Mens Wear Cutting & stitching
Should have excellent leadership, administrative, interpersonal and relationship management skills.
Good communication skills
Skills and Interests:
Must be able to multitask
Have a certain amount of professionalism
Be able to manage time and people efficiently
Be willing to adapt and collaborate with factory environment
Have garment production and planning management experience
Be able to prepare reports and plan
Able to work under pressure
Good at managing budgets
Have good communication and presentation skills
Have a positive attitude to work and be able to motivate a team








