Customer support executive

Role Summary:

We are looking for a Marketing Specialist who understands both AI technology and the industrial manufacturing landscape. This person will be responsible for driving awareness, generating demand, and positioning our AI solutions as a critical tool for modern manufacturing.

Key Responsibilities:

• Develop and execute B2B marketing strategies to promote AI products tailored for the manufacturing sector.
• Craft messaging, positioning, and value propositions based on a deep understanding of manufacturing challenges and AI capabilities.
• Create high-impact content: case studies, product briefs, whitepapers, videos, webinars, and customer success stories.
• Work closely with product, sales, and data science teams to translate complex features into customer-focused benefits.
• Plan and manage industry-specific campaigns using digital marketing, email outreach, LinkedIn, and webinars.
• Represent the brand at manufacturing tech expos, webinars, and customer demos.
• Analyze campaign performance and optimize marketing efforts based on data-driven insights.
• Support lead generation and ABM (Account-Based Marketing) activities focused on key enterprise clients.

Required Skills & Qualifications:

• Bachelor's or Master’s in Marketing, Engineering, Business, or related field.
• 3+ years of experience in B2B marketing, ideally in SaaS, AI/ML products, or industrial/manufacturing tech.
• Strong understanding of the manufacturing domain (automotive, steel, FMCG, pharma, etc.).
• Familiarity with AI/ML concepts such as predictive maintenance, anomaly detection, computer vision, digital twins, etc.
• Proficiency in content marketing, digital campaigns, SEO/SEM, and marketing automation tools (e.g., HubSpot, Marketo).
• Excellent written and verbal communication skills with the ability to convey technical concepts in a simple, compelling manner.
• Ability to analyze data, track KPIs, and continuously improve marketing performance.

Preferred:

• Experience in working with data-driven platforms or IIoT (Industrial Internet of Things).
• Exposure to CRM systems like Salesforce.
• Knowledge of analytics tools such as Google Analytics, Power BI, or Tableau.
• Experience collaborating with cross-functional teams including data scientists, engineers, and sales.

Act as the primary liaison between the agency and clients, building and maintaining strong relationships.

Understand client business objectives, marketing goals, and brand requirements to translate them into actionable briefs.

Manage end-to-end execution of campaigns across digital, print, OOH, social media, influencer, and experiential platforms.

Collaborate with creative, strategy, and media teams to deliver campaigns that meet client expectations.

Prepare and present proposals, campaign reports, and performance reviews.

Ensure projects are delivered on time, within budget, and to the highest quality standards.

Proactively identify opportunities for upselling and cross-selling agency services.

Handle client escalations with professionalism and problem-solving skills.

Keep track of industry trends, competitor activities, and innovations to advise clients with fresh ideas.

We are seeking an experienced Business Central Techno-Functional Consultant with 4-8 years of relevant experience to join our team. As a Business Central Techno-Functional Consultant, you will be responsible for providing technical and functional expertise in the implementation, customization, and support of Microsoft Dynamics 365 Business Central (formerly known as NAV) solutions. You will work closely with clients to understand their business requirements, configure the system, and ensure successful deployment and user adoption.

Responsibilities:

• Collaborate with clients to gather business requirements and understand their processes, workflows, and pain points.
• Design and configure Microsoft Dynamics 365 Business Central solutions to meet client needs, ensuring alignment with best practices and industry standards.
• Provide technical expertise in customizing and extending the functionality of Business Central through extensions, integrations, and other development tools.
• Conduct system testing, troubleshooting, and issue resolution during implementation phases to ensure system functionality and data integrity.
• Assist in data migration and data integration activities, ensuring accurate and seamless transfer of data from legacy systems to Business Central.
• Collaborate with cross-functional teams, including developers, functional consultants, and project managers, to deliver successful projects within defined timelines and budgets.
• Conduct end-user training sessions and provide ongoing support and guidance to users post-implementation.
• Stay updated on the latest releases and features of Business Central and provide recommendations for system enhancements or upgrades.
• Contribute to the development and documentation of best practices, templates, and guidelines for Business Central implementations.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Techno-Functional Consultant working with Microsoft Dynamics 365 Business Central (formerly NAV) for a minimum of 4-8 years.
• Strong knowledge of Business Central functionality, including financials, supply chain management, manufacturing, and project management modules.
• Proficiency in developing extensions using AL language, C/SIDE, and C/AL programming.
• Experience with data migration and integration tools, such as RapidStart, SQL Server, or Power Platform.
• Familiarity with Azure, Power BI, and other Microsoft technologies related to Business Central is a plus.
• Excellent problem-solving and analytical skills, with the ability to translate business requirements into technical solutions.
• Strong communication and interpersonal skills to effectively interact with clients, stakeholders, and team members.
• Ability to work independently and as part of a team in a fast-paced environment, managing multiple priorities and deadlines.
• Relevant Microsoft certifications, such as Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate or Microsoft Certified: Dynamics 365 Business Central Developer Associate, are preferred.

If you are a motivated and skilled Techno-Functional Consultant with a passion for implementing and optimizing Business Central solutions, we would love to hear from you

Senior Web Backend Developer

 Company Overview:

It is a US based startup founded in 2018 to build an edge data platform for the autonomous world.Rich data in large volumes is getting collected at the edge (outside a data center) in use cases like autonomous vehicles, smart manufacturing, satellite imagery, smart retail, smart agriculture etc.These datasets are characterized by being unstructured (images/videos), large size (Petabytes per month), distributed (across edge, on-prem and cloud) and form the input for training AI models to get to higher degrees of automation. It is engaged with building products that solve these unique challenges and be at the forefront of this edge data revolution.

The company is backed by prominent VCs and has it’s entire software engineering team based out of India and provides ample opportunities for from-scratch design and development.

Role:

This role is an individual contributor role with key responsibilities in developing web server backends for Akridata management plane software that provides a ‘single pane of glass’ for users to manage assets, specify and monitor large volume data pipelines at scale involving 10s of petabytes of data.

This role involves:

1. Working with tech leads and the rest of the team on the feature design activities and picking appropriate tools and techniques for implementation.
2. Be a hands-on developer able to independently make correct implement choices, follow sound development practices to ensure an enterprise grade application.
3. Guide and mentor junior team members.

 What we are looking for:

1. A Bachelor’s or Master’s degree in computer science with strong CS fundamentals and problem-solving.
2. 5+ years of hands-on experience with software development with 3+ years on web backend development.
3. A good understanding of backend application interactions with relational databases like MySQL, Postgres etc
4. Knowledge of web server development frameworks preferably on Python.
5. Enthusiastic to work in a dynamic, fast paced startup environment.

Good to have:

1. Hands-on experience with designing database schema and implementing and debugging SQL queries for optimal performance for large datasets
2. Experience working with applications deployed on Kubernetes clusters.
3. Experience with working on a product from early stages of it’s development typically in a startup environment.

Big Data Engineer: 5+ yrs.
Immediate Joiner

• Expertise in building AWS Data Engineering pipelines with AWS Glue -> Athena -> Quick sight
• Experience in developing lambda functions with AWS Lambda
• Expertise with Spark/PySpark – Candidate should be hands on with PySpark code and should be able to do transformations with Spark
• Should be able to code in Python and Scala.
• Snowflake experience will be a plus
• We can start keeping Hadoop and Hive requirements as good to have or understanding of is enough rather than keeping it as a desirable requirement.

About 4-5 years of total experience of recent full life cycle IT and non-IT recruitment, and some amount of HR and general administration experience such as coordinating, scheduling, tracking, collecting and organising documents, etc.

• Own the responsibility for talent acquisition (internal as well as Singapore-based), including job posting, collating applications, and tracking candidate status to closure
• Constantly look to find new ways of identifying/sourcing technical and recruitment talent
• Screen and shortlist candidates for interviewing.
• Prepare offer letters and stay in touch with upcoming joiners
• Help new joiners onboard, identify any required facilities, set them up on email, e-phones and intranet
• Track and close (or coordinate to close) support requests pertaining to HR, desktops, payroll, leave, etc.
• Assist the executive management in occasional administrative or organisational tasks as requested. These may include gathering and collating data, organising documents, etc.
• Attention to detail, an organised and systematic approach to working, and good oral and written communication skills are non-negotiable.
• Ability to maintain smooth professional working relationships with employees, other internal and external support roles, vendors, etc.
• A passion for getting things right, getting results, employment branding, selection, and quality of candidates and associates experience