Customer support executive

French Language Expert- B2.2 Level- Who Can Join Immediately

Experience: Freshers to 2 Years

Location: Pune

Education: Must be graduate

Certification: B2.2 (Mandatory)

Process Type: Non-Voice

Looking candidates from Goethe University

Key Skills:

• Good Knowledge of French Language and English Language. Should be able to read, write and converse in French.
• Good typing skill is an added advantage

Eligibility - Any Graduate or Postgraduate with experience or experience in data entry processes and preferably related to French language.

B2.2 or above certified candidates only

We are founded by a team from Harvard and IIT, is a global

education venture teaching school children 1000+ essential modern subjects (Crypto, Climate,Space, etc.) and 21st-century skills (Critical Thinking and Communication). With students from 20+ countries, the academy has quickly grown its global footprint. We have small group online live sessions, pre, and post-class world-class self-learning content for children to grow 10X confident in the real world.

Job Details: Full Stack Engineer - FSE - 2

Role Scope: We are looking for an experienced WordPress developer to join our Technology team. As a full-stack developer, you will work closely with our Design, Product, and Technical Architectural members to develop features, migrate existing environments to a better

architecture, maintain ESA LMS environment that focus on the educational needs of Parent and Students globally. Working at Early Steps Academy is one of the best opportunities to get first-hand experience in an early-stage startup, explore different domains, and achieve your career goals.

Preferred Qualifications & Skills

● A minimum of 3 years of relevant experience

● Strong programming skills in PHP

● Hands-on expertise in building reusable components and independently publishable

packages

● Strong experience in WordPress, LearnDash, HTML, Typescript/Javascript and CSS

frameworks

● Practitioner of IaC (AWS), CI/CD, Containerization(Docker), Accessibility, Server Side

Rendering, Pre-rendering, Serverless and Agile

● Ability to adapt quickly to a new direction

Front end developer | Angular, CSS + .NET

Are you...

• Interested in working at a successful, well-funded scale-up where every team member can make a huge contribution?
• Keen to make software that people will use every single day to make their lives easier?
• Excited to work on greenfield projects with responsibility and independence?
• Ready to develop and use your skills across our frontend, backend and mobile offerings?
• Meticulous about quality, and gifted with a strong desire to write beautiful code?

About the company

KeyNest solves the key exchange problem for Airbnb users. Our worldwide network of over 4,000 shops store keys so that Airbnb guests / cleaners / contractors can pick them up whenever is convenient for them. As a global partner of Airbnb we’ve checked-in over 2 million guests.

Why we need you

As the entire Airbnb ecosystem increasingly relies on KeyNest, our customers expect us to integrate additional features without reducing the ease of use that our customers love. This is why we continue to invest in beautiful, intuitive user interfaces that integrate with every tool and are used by our customers, their guests and staff, as well as our own staff.

A product manager, a team lead, two full-stack developers, one mobile developer, and a UX designer make up our product team. Who will serve as your mentor. We are looking for a developer who cares about how their code affects users so that we can work together.

With a genuine passion for high quality work, attention to detail and readiness to own your own projects, you will be looking for a new and exciting challenge which allows you to use your experience to drive change and maintain the high standards of our organisation.

Our Tech Stack

• C# MVC modern tech stack
• .Net Core
• Front end web in TypeScript & Angular
• Test Driven Development (TDD) and follow SOLID design principles.
• EF 6.0
• SQL Server 2017
• Agile experience (Scrum, Kanban)
• TFS
• Cloud hosted in Azure with micro-services architecture

Your qualities

• Proficiency with Javascript & Angular.
• Proficiency with HTML/CSS. Being able to create Figma designs from scratch.
• You have experience with back end technologies such as .NET Core.
• Track record of building great products
• You’ll love the idea of being a big part of a small team. Current team size is 5.
• Motivation and ambition to succeed in a fast-paced environment
• Not afraid to take on responsibilities

What we offer

• Crucial role in a funded, dynamic & fast-growing scale-up shaking up the sharing economy
• Competitive salary based on relevant experience
• Flexible working for our most committed staff
• Unparalleled opportunities to develop your career as the company develops rapidly

If you want to join the KeyNest team, please get in touch – we look forward to meeting you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Hands-on experience in C#, http://asp.net/" target="_blank">ASP.NET, MVC, Web API, SQL Server.

·       Experience in latest .Net framework versions (4/4.5/.Net Core 2.0 Frameworks), SQL Server 2008/2012.

·       Experience in OOPS, HTML5, Bootstrap,CSS, AJAX/ JavaScript/ JQuery/ AngularJS and Angular 2.0 and web development.

·       Excellent communication, analytical and interpersonal skills.

·       .NET Full Stack (C#, MVC / .Net Core, WEB API, JSON, REST, JavaScript, Ajax)

·       Good knowledge on Angular development, Angular JS

·       knowledge in Azure cloud solutions.

·       Developing and Hosting REST API Swagger and integration with angular.

Summary: - As a Product Manager, you will act as a conduit between Surgeons and our R&D team. You’ll work with Surgeons to understand their needs & desires and have the technical skills to work with engineers to deliver those requirements. The result of your work is a commercial product that enterprise users (Hospitals and Surgeons) love and value. You’ll explore & develop product ideas through scheduled conversations with customers, assess competitor's offerings & investigate open-source technologies. You will collaborate with UX, engineering, and leadership teams to assess and prioritize the best for product development. Your key role will be translating user requirements into executable work items that the development team can implement in the product. You will have the necessary detailed technical knowledge to explain feature requirements to developers and work with them to deliver these improvements for users. This role is suitable for someone who enjoys working with users, and technology, and delivering software products that end customers would love to use in their respective fields of work.

Core Competencies: -

▪ Excellent Communication – Oral and Written

▪ Collaborative Mindset ▪ Adaptability to dynamic business scenarios

▪ Analytical Thinking

▪ Trusted Partnership

▪ Execution Excellence

▪ Problem-Solving

▪ Networking and Relationship Building

Job Responsibilities: -

# Product Exploring:-

▪ Understanding the overall market and competitors

▪ Work closely with stakeholders (customers, business development, and the open-source community) to understand needs and priorities

▪ Translate market and stakeholder needs into product requirements and definitions

▪ Collaborate with UX and Eng. on feature ideas and prototypes to bring potential solutions to life.

#Product Development:-

▪ Collaborate with stakeholders to guide feature development and prioritization

▪ Translate user requirements into executable feature work items with engineering.

▪ Be the "voice of the customer" during the specification and development stages.

▪ Influencing and collaborating in open source while balancing commercial product development.

#Product Success:-

▪ Able to communicate the business value of product capabilities to sales.

▪ Act as a product champion externally and internally in support of sales channels.

▪ Develop, track, and report key metrics to drive future product development.

Skills and Experience Requirements:-

▪ Any Engineering Degree/MBA.

▪ Aptitude for technology and familiarity with basic SDLC.

▪ Excellent communication skills, both verbal and written.

▪ 4 - 8 years of software product management experience.

▪ Enthusiastic about new technology and its transformational abilities.

▪ Prior experience in the field of Ortho / Navigation is preferable.

▪ Exposure of New Product Launch. 

Organizational development

• Create an Organization structure and define the OKRs for

• departments/roles Design and implement the policy and process

• Identify the skills gaps to develop and retain the talent

• Build the individual career path and emerging leaders

• Design the framework for succession planning

Performance Management

• Leading the performance management system across the company to achieve

• the goals of department and Company

• Design the process for consistent periodic review and feedback

• 360 degree analysis system

• Lead the yearly process of employee compensation benefits

HR Operations

• Oversee the operational activities of employee life cycle

• Handle Employee Grievance

• Strategies to retain the potential candidate

Employee Engagement

• Design and create the employee inclusion programs

• Culture and Diversity building

Reports & Dashboard

• Periodic dashboard department and company wide

• Reports and Data analysis

1. Proficiency in Python 3.x based web and backend development

2. Solid understanding of Python concepts

3. Experience with some form of Machine Learning (ML)

4. Experience in using libraries such as Numpy and Pandas

5. Some form of experience with NLP and Deep Learning using any of Pytorch, Tensorflow, Keras, Scikit-learn or similar

6. Hands on experience with RDBMS such as Postgres or MySQL

7. Experience building REST APIs using DRF or Flask

8. Comfort with Git repositories, branching and deployment using Git

9. Working experience with Docker

10. Basic working knowledge of ReactJs

11. Experience in deploying Django applications to AWS,Digital Ocean or Heroku