Customer Support executive

Hiring Telesales Executive for B2C sales

Should have excellent communication skills in English.

Immediate joiners required

At least 1-2 years of tele sales experience is required

Salary:- 15-20k+Incentives

We are seeking an experienced and proactive Employee Relations (ER) Specialist to join our team. The ideal candidate will focus on fostering and maintaining positive relationships between employees and the organization to ensure a harmonious and productive workplace environment.

Key Responsibilities:

• Build and maintain strong relationships with employees at all levels to promote trust and open communication.
• Address and resolve employee concerns or grievances in a timely and professional manner.
• Collaborate with HR and management teams to implement policies and practices that support a positive workplace culture.
• Conduct investigations into employee complaints, ensuring fairness, confidentiality, and compliance with company policies.
• Provide guidance and support on employee engagement, performance management, and conflict resolution.
• Work closely with leadership to ensure alignment of ER practices with organizational goals.
• Contribute to creating a safe, inclusive, and motivating environment where employees feel valued and supported.

Qualifications:

• Proven experience in Employee Relations or HR roles.
• Strong interpersonal, communication, and problem-solving skills.
• Knowledge of labor laws and regulations.
• Ability to manage sensitive situations with discretion and professionalism.

This role plays a vital part in creating a satisfied workforce, ultimately leading to improved business outcomes.

We are looking for a designer with a strong sense of conceptual thinking and well acquainted with digital trends to translate our brand message into distinctive visuals and communicate with our consumers.

• Design collaterals for our performance marketing team across multiple display networks, social media, and native platforms
• Execute our visual strategy and calendar to be deployed across all digital channels
• Work with our copywriter to conceptualize compelling designs that increase the brand’s overall reach, engagement, and conversions to sales
• Work on design collaterals like social media creatives, videos, infographics, blog & web banners, emails, landing pages, etc
• Optimize designs and visual language to match the relevant channel requirements but also maintain our overall brand tone
• Monitor and implement relevant digital design trends to keep our brand communication engaging and up-to-date with industry standards

• 5 - 6 years of experience designing digital content and marketing collaterals, with a good portfolio of work
• Has a clean visual design sense with good conceptual, typography, grid, and illustration skills
• Animation and video editing skills will be an added advantage, but not mandatory
• Can work independently and in a team to manage multiple projects and aggressive deadlines
• Ability to work in a fast-paced environment with high volumes
• Exceptional attention-to-detail
• Must be proficient in Adobe Creative Suite
• Understand competitive and best-in-class design practices for digital content

Develop firmware, system software for medical devices\ Automotive ECUs\ IoT edge devices & gateways.  Implement the logic and protocols and communications on 32-bit microcontrollers, configure OS, timers, tasks, interrupts, and communicate with external modems, SoCs, trans-receivers to design, code, and test desired functionality as per customer requirements

Job Requirements :

• Hands-on experience in firmware development using C language
• Hands-on experience in writing low-level device drivers for microcontrollers
• Know of real-time Operating system concepts, tasks, and interrupts’ configuration
• Hands-on experience with in-circuit debuggers
• Knowhow of wired and wireless communication protocols 
• Basic understanding of HW circuits, power supply designs, sensors, and actuators’ interfaces
• Experience in implementing SW development quality processes like ISO 9001 or ASPICE
• Good written and oral communication skills

About us:

Strata is a commercial real estate investment platform that offers investors the opportunity to invest in pre-leased commercial assets such as offices, warehouses, and retail spaces across India.

We are one of the fastest-growing PropTech platforms in India and are backed by Elevation Capital, Mayfield, Kotak Investment Advisors, Gruhas (a venture by Nikhil Kamath of Zerodha), and DLF Family Office.

Our headquarter is in Bangalore, India.

We are a small yet close-knit team of 35+ people.

About you:

You have a knack for product and strongly equipped with engineering skills to make it a reality. You don’t jump into implementation unless you have clearly understood the problem/requirements. You don’t hesitate asking questions and giving critical reviews while respecting others’ opinions. You are a fearless engineer, and not afraid to fail, not on production though ;) You have a strong sense of ownership. You have a startup experience. You don’t feel annoyed if required to work on off days in case of production incidents (no development).

Your responsibilities:

We have three portals for different types of users and they are written in Angular. Your primary responsibility will be to provide impeccable user experience to the users on all forms of devices. You will be leading the effort of overhaul of one of the portals which we want to partly rewrite. Your Angular, JavaScript and design skills will matter the most here. Apart from this, you will be involved in all design discussions and code reviews and expected to give your inputs to ensure the best frontend development practices are followed. You will support your team members when they are facing challenges, and mentor them when appropriate.

Must-have Skills:

• 4-8 years of total experience
• 2+ years of experience in Angular. You must be pro at it. The team will be looking up to you for making most out of Angular.
• Extensive programming experience in HTML5, CSS3, SASS or LESS, and Bootstrap
• Excellent Javascript knowledge and programming experience with ES5/ES6 and TypeScript
• Experience consuming REST APIs
• Responsive design methodologies and techniques

Good-To-Have Skills:

• Experience with UI testing and automation frameworks
• Experience of Chart.js
• Experience of ReactJS

Research accounts, identify key players and generate interest for products/service offerings

• Maintain and expand your database of prospects within your assigned territory
• Prospect and build a sales pipeline for the Sales Managers via outbound calling, email communications, andother direct marketing methods
• Understanding customer needs and requirements
• Qualify all sales leads, routing the opportunities to the appropriate Sales Managers for further development andclosure
• Follow up with each Sales Manager, post meeting. Determine result of respective meeting, follow upappropriately to close the loop
• Consistently log and record each-and-every outreach made, in CRM, producing regular activity reports
• Act as a bridge between Marketing and Sales. Be cognizant of each marketing initiative, and work towardcorporate objectives
• Close sales and achieve quarterly quotas
• Team with channel partners to build a pipeline and close deals
• Perform effective online demos to prospectsRequirements
• Ability to comprehend the AVASOFT service offerings/product line and to communicate our value proposition toprospects
• Strong Internet research skills required
• Excellent presentation skills, verbal and written communication skills, and interpersonal skills.
• Highly organized and attentive to detail
• Self-starter with solid follow-through and multi-tasking capabilities
• Ability to handle a fast-paced environment and challenging workload, must work well individually or as a memberof a team
• Highly motivated with a strong desire to succeed
• Relies on experience and judgment to plan and accomplish goals
• Bachelor's degree or equivalent, preferably in related field