About Hop:
We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.
moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).
This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.
Website: https://moneyhop.co/">https://moneyhop.co/
About Individual
The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. The target is to ensure excellent service standards and maintain high customer satisfaction.
General Skills
- Proven customer support experience
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiar with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- High school diploma or equivalent; college degree preferred
Day-to-Day requirements
- Open and maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Maintain financial accounts by processing customer adjustments
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Resolve customer complaints via phone, email, mail or social media
- Use telephones to reach out to customers and verify account information
- Greet customers warmly and ascertain problem or reason for calling
- Assist with placement of orders, refunds, or exchanges
- Advise on company information
- Take payment information and other pertinent information such as addresses and phone numbers
- Place or cancel orders
- Suggest solutions when a product malfunctions
- Attempt to persuade customer to reconsider cancellation
- Inform customer of deals and promotions
- Sell products and services
- Utilize computer technology to handle high call volumes
- Work with customer service manager to ensure proper customer service is being delivered
- Close out or open call records
- Compile reports on overall customer satisfaction
- Handle changes in policies or renewals

About HOP Financial Services
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What you'll do:
- Partner closely with Product Design, Engineering, and Product Management to understand requirements and deliver product features and roadmap as envisioned by stakeholders.
- Own end-to-end user journey and all aspects of design execution from ideation, to prototyping, to user acceptance testing of product design tasks assigned.
- Conduct user interviews, user testing sessions, card sorting, affinity mapping, conduct both qualitative and quantitative tests, and analyze the data.
- Design high-impact, functional responsive interfaces for web and mobile
- Collaborate with other designers and participate in our design critique process, to receive and provide feedback on design work
- Manage and contribute to Kaizen - Beaconstac's Design System
Skills you bring to the table:
- Experience in designing SaaS products with large customer bases
- Deep expertise using Figma/Xd/Sketch, and familiarity with design systems
- Knowledge of Carbon - IBM's Design system or experience building a design system from scratch is a plus.
- Fundamental understanding of the end-to-end iterative UX design process — research, ideation, information architecture, prototyping, validation, and refining solutions into pixel-perfect deliverables.
- Ability to articulate design decisions throughout the user-centered design process.
- Ability to update and engage with stakeholders like product managers and engineers.
- Relevant fundamental knowledge of front-end technologies to collaborate with UI engineering teams will be an advantage.

1. Bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders.
2. Ability to search, extract, transform and load data from various databases, cleanse and refine data until it is fit-for-purpose
3. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements are met
4. Prioritization of issues to meet deadlines while ensuring high-quality delivery
5. Ability to pull data and to perform ad hoc reporting and analysis as needed
6. Ability to adapt quickly to new and changing technical environments as well as strong analytical and problem-solving abilities
7. Strong interpersonal and presentation skills
SKILLS:
1. Advanced skills in designing reporting interfaces and interactive dashboards in Google Sheets and Excel
2. Experience working with senior decision-makers
3. Strong advanced SQL/MySQL and Python skills with the ability to fetch data from the Data Warehouse as per the stakeholder's requirement
4. Good Knowledge and experience in Excel VBA and advanced excel
5. Good Experience in building Tableau analytical Dashboards as per the stake holder's reporting requirements
6. Strong communication/interpersonal skills
PERSONA:
1. Experience in working on adhoc requirements
2. Ability to toggle around with shifting priorities
3. Experience in working for Fintech or E-commerce industry is preferable
4. Engineering 2+ years of experience as a Business Analyst for the finance processes
ob Description:
Position: Telesales Executive
🌟 Join the Fastest Growing Startup! 🚀
YOLOFARMS.IN is a recently funded startup providing stunning villas for rent, perfect for celebrations, shoots, and stays. 🏰
Requirements:
✅ Minimum 3 years of experience in telesales, preferably in a startup environment.
✅ Proven track record of achieving high conversion rates (20%+) from provided leads.
✅ Ability to handle 40 leads per day and achieve a daily sales target of 80k.
✅ Availability from 2 PM to 11 PM.
💰 Competitive Salary and Incentives! 💸
🔹 Base salary: 35k
🔹 Lucrative incentive structure: 7.5% (1.8 lacs monthly)
🔍 Selection Process:
1️⃣ Initial resume filtration.
2️⃣ Telephonic interviews.
3️⃣ Video call interviews.
4️⃣ Task-based assessment.
5️⃣ Final one-on-one interview for formalities.
🌟 Desired Skills:
✨ Excellent communication and convincing abilities.
✨ Strong customer support skills.
✨ Hospitality, politeness, and humility.
✨ Logical thinking and problem-solving abilities.
🌍 Preferred Background:
✨ Previous experience in hospitality, tours & travels, edtech, MLM, event, real estate, packages, and luxury lifestyle industries.
✨ Candidates should show commitment and no frequent job switching.
📆 Responsibilities:
1️⃣ Handle inbound leads and calls.
2️⃣ Book sales and provide after-sales support.
3️⃣ Ensure end-to-end customer satisfaction.
📍 Location: Surat (Relocation required)
Don't miss out on this incredible opportunity! Apply now and be a part of our growing success story! 🌱
Actively Looking for a Venue Booking Expert
Work experience: 1-2 years
Office Location: Connaught Place, New Delhi
Working days: 6 days ( Monday - Saturday )
Working Timings: 10:30 AM - 7 PM
Salary Range - 20k to 25k
Job Description :
1) Understanding customer requirements over calls/WhatsApp and helping them freeze down the booking in assigned venues.
2) Meeting monthly revenue targets in assigned venues.
3) Consistently develop a community of repeat customers by building rapport.
4) Ability to problem solve and contribute ideas to improve customer service.
5) Clearly communicating booking detail to both customers and assigned venue management to ensure transparency.
Skills Required-
1) Candidate must be comfortable with Cold calling.
2) Candidate must have 1 year of Telesales, Inside sales experience.
3) Candidate must be confident and comfortable with English and Hindi
4) Candidate must have Good Communication skills
- To oversee all the social media accounts management.
- Develops engaging, creative, innovative content for regularly scheduled post
- Should have basic knowledge of reels, should be able to assist during product photo shoots.
- Should be technically sound and familiar with digital marketing strategies to coordinate with marketing agencies to improve ROl of ad spends.
- Should have basic knowledge of picture and video editing for curating content and ad related posts and videos.
- Copywriting for content that goes up on website, app and other platforms as and when needed.
Skills & Qualifications.
•Degree in marketing
•Extensive knowledge of social media platforms
•Web proficiency
•Computer software proficiency
•Public relations and brand marketing experience
•Proofreading and editing skills
•Strong verbal & Written communication skills
https://digitalyards.in/category/trending/">Digital Yards is a Business News platform where users read Latest Digital Marketing news, https://digitalyards.in/">trending Market News, Sustainability News, Business News on the Digital Yards. Grow your business online with our latest articles.
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We are Hiring...!
We are immediately looking for the IT recruiters who has exclusively worked into E2E recruitments.
Must have skills:
Good understanding on Technologies
Strong Communication Skills
Experienced in handling C2H recruitments
Exclusively worked into End to End recruitments process
Expereince range 3-6 years
If you are interested to apply, then please share your updated resume at jayantim(at)fragmadata(dot)com
Regards,
Jayanti M

This person MUST have:
- BE Computer Science, MCA or equivalent
- Cloud app development experience
- Strong knowledge of Go programming language, paradigms, constructs, and idioms
- Knowledge of common Goroutine and channel patterns
- Experience with the fullsite of Go frameworks and tools, including:
- Dependency management tools such as Godep, Sltr, etc.
- Go’s templating language
- Go’s code generation tools,such as Stringer
- Ability to write clean and effective Godoc comments
- Familiarity with code versioning tools(such as Git, SVN, and Mercurial)
Experience:
- Min 3 year experience
- Not more than 15 year experience.
- Startup experience is a must.
Location
- Remotely, anywhere in India
Timings:
- 40 hours a week but with 4 hours a day overlapping with client timezone. .
Position:
- Full time/Direct
- We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
- We dont believe in locking in people with large notice periods. You will stay here because you love the company. We have only a 15 days notice period.

Looking to give a turboboost to your career? Acuments is a company working with top-notch clients across geographies. Over the years we've helped several startups build world-class products, many now successful companies. Our trophies include companies incubated by Barclays Accelerator, Techstars, some successful acquired. We have also worked with big names in our journey. We take immense pride in our client's success. We are in the process of developing several in-house products, and we'd need you to have complete ownership of the code you write.
Experience - 3+ Years of Industry experience.
Skills Needed -
- Understanding of vanilla JavaScript, events handling, DOM manipulation.
- Industry experience in React, Redux, Babel, Immutable.js Developing reusable, extensible, well-tested components. ES(6,7,8,9,10)
- Front-end development tools such as Babel, Webpack, NPM, Bower, Yarn
- Experience with test suites like Jasmine, Chai, Sinon, Jest.
- Database like MongoDB, MySQL, Postgres
- Caching libraries like Redis.
- Should be willing to benchmark the code to measure failure point.
- Translating designs and wireframes into high-quality code.
- Have demonstrable experience building highly scalable WebApp
- Should not be afraid to take an uncharted path, provided the problem demands an innovative approach
- Lastly, your code shouldn't make ESLint unhappy ;)
Hiring Process -
- Phone call explaining the Work/Company. You'd be gauged on your communication skills.
- You'd be given a small programming test. It'd be a do at home assignment.
Software Development Process
- Completely Agile with daily code deploys.
- Each feature/ticket would be peer-reviewed to make sure that the code adheres to industry best practices.
- We feel writing code is like writing poetry, it should be extremely beautiful, performant, pleasing to the eye.
What's in for you?
- Work for a product that has *real* users. Enough writing Hello World apps. We measure the impact of each feature using analytics. Your code could possibly give a good bump to the retention rate, MAU rate.
- You'll learn to write tests if you don't write it religiously now.
- You'll sometimes have to do benchmarking tests to prove your code is performant.
- Furthermore, you'll learn different stacks such as Serverless, NodeJS, Data Analytics, etc.
Job Perks
- Forever REMOTE
- Guaranteed Learning. You'd be an awesome programmer in a year than you'd ever imagine.
- Flexible work timings.
- We help your Idea take a test flight if there is a need in the market and you are passionate enough to burn the midnight oil.
- Annual Gym Membership subscription reimbursement up to 50% or INR 7,000.
- Purchase any self-help book on Company Account.
- We have a learning week every year when we take a deep dive to learn something that's trending and roll out a small POC very quickly.
- No corporate dress code. You wear what you want

