About Hop:
We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.
moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).
This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.
Website: https://moneyhop.co/">https://moneyhop.co/
About Individual
The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. The target is to ensure excellent service standards and maintain high customer satisfaction.
General Skills
- Proven customer support experience
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiar with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- High school diploma or equivalent; college degree preferred
Day-to-Day requirements
- Open and maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Maintain financial accounts by processing customer adjustments
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Resolve customer complaints via phone, email, mail or social media
- Use telephones to reach out to customers and verify account information
- Greet customers warmly and ascertain problem or reason for calling
- Assist with placement of orders, refunds, or exchanges
- Advise on company information
- Take payment information and other pertinent information such as addresses and phone numbers
- Place or cancel orders
- Suggest solutions when a product malfunctions
- Attempt to persuade customer to reconsider cancellation
- Inform customer of deals and promotions
- Sell products and services
- Utilize computer technology to handle high call volumes
- Work with customer service manager to ensure proper customer service is being delivered
- Close out or open call records
- Compile reports on overall customer satisfaction
- Handle changes in policies or renewals
Shubham Vishwakarma
Full Stack Developer - Averlon
About HOP Financial Services
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Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: miror.in
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· Design engaging graphics for Miror’s social media, ensuring brand consistency.
· Create artwork, illustrations, and promotional content for social media (Photoshop,
· Illustrator required).
· Develop marketing materials and ensure brand consistency across collateral (Illustrator,
· Photoshop, InDesign required).
· Support community-building initiatives, product launches, services, apps, and other monetization efforts.
· Assist with UI/UX design by creating wireframes, storyboards, and prototypes (Figma proficiency is a plus).
· Edit and produce videos for social media (Adobe Premiere Pro).
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· Expertise in Photoshop and Illustrator/Corel Draw.
· Strong typography, color theory, and layout design skills.
· Experience in video production (Adobe Premiere Pro).
· Highly experienced in video production (Adobe Premiere Pro).
· Good to have and highly preferred to be from B2C background / experience.
· Knowledge of UI/UX design is a plus. Excellent communication skills and attention to detail.
· Ability to work in a collaborative, fast-paced environment.
· Must be able to work from the office.
Qualifications
· Degree or certification in Graphic Design or related field
· 4-5 years or more of experience in graphic design
· Proficient in Adobe Creative Suite –
· Strong communication, conceptual thinking, typography skills and design skills
· Portfolio of work
Why Join Us?
● Be part of a high-growth startup tackling a real need in women’s healthcare.
● Work with a passionate, purpose-driven team.
● Opportunity to grow into next generation focused company roles as we scale.
· Competitive salary and career progression.
Best Regards,
Indrani Dutta
Company: MIROR THERAPEUTICS PRIVATE LIMITED
🚨 We’re Hiring | Customer Support Executive
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We are looking for enthusiastic and customer-focused professionals to join our remote support team. If you have strong communication skills and a reliable system setup, this is a great opportunity to build a long-term career from home.
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Process: Blended (Chat + Voice)
Work Mode: Work From Home / Remote
Languages Required: Hindi + English
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Handle customer queries via chat and voice calls
Provide accurate information and effective resolutions
Maintain professionalism, quality standards, and customer satisfaction
Document interactions clearly and correctly
🔹 Eligibility & Requirements
Excellent communication skills in English
Comfortable handling both chat and voice support
Ability to work in rotational shifts
🔹 System & Internet Requirements (Mandatory)
Laptop/Desktop with Windows 11
100 MBPS internet speed
UPS / Power backup to avoid downtime
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24/7 Rotational shifts
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🔹 Salary & Compensation
Freshers: ₹19,000 CTC (₹15,000 approx. in-hand)
Experienced: ₹21,000 CTC (₹17,000 approx. in-hand)
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HR Round
Operations Round
Online Assessment
Client Round
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Prepare master project schedule
Keep project team updated on the progress versus timelines
Tracking all schedules weekly
Identify actual and potential slippages and prepare recovery plans
Document Control
Maintain records for all documents pertaining to the site –
drawing transmittals, DBR, MOM, approvals etc
Organize and conduct review meetings
Preparing & circulating weekly & monthly progress report
QS & Billing
Valuation of works done periodically and certification of all vendor bills
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Java
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Area
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• Define and evolve backend architecture built on Java 17+, Spring Boot 3, AWS (Containers, Lambdas, SQS, S3), Elasticsearch, PostgreSQL/MySQL, Databricks, Redis etc...
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Espresso Technologies Pvt. Ltd. Is looking for a Shopify & Woo Commerce Developer, with 2 - 5 years of work experience, developing e-commerce websites on Shopify & WooCommerce mandatorily and Megento optionally.
As a Shopify & WooCommerce Developer, you will be expected to create & maintain Espresso's e-commerce client websites.
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We are conducting interviews for International Business Development Professionals / Corporate sales executive (Desk Job/Inside sales/No field JobAddress:301/302,GraceChamber,Andheri-Kurla Road,Chakala, Andheri East,Mumbai 400069
Nearest Metro Station: Western Express Highway
Landmark: Chakala Signal, near gurudwara
No of Working Days: 5 Days (Monday to Friday)
Salary: Upto 3 Lac + Incentive +International Travelling
Age: Between 18years to 29 years
We request you kindly visit the company web-site before coming for the interview- Website: http://www.synnexgroup.com/">www.synnexgroup.com
JD: Responsibilities
- Reach out to customer leads through cold calling.
- Create and maintain a database of target organization in the assigned market
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Continuously improve through feedback
- attending trade exhibitions, conferences and meetings
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Skills and Qualifications:
- Qualifications required: A Graduation and above
- Minimum Experience Required: 0-1 Years
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- Possess excellent English communication skills
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Having high degree of self-motivation and ambition
Note : Please come in formal with updated Resume
Note: Please ignore, If you have attended an interview in last 6 month. Kindly refer your friend and colleagues.
Regards
Dolly Rai
_____________________
SYNNEX GROUP
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Full Stack Developer - Averlon