About Hop:
We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.
moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).
This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.
Website: https://moneyhop.co/">https://moneyhop.co/
About Individual
The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. The target is to ensure excellent service standards and maintain high customer satisfaction.
General Skills
- Proven customer support experience
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiar with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- High school diploma or equivalent; college degree preferred
Day-to-Day requirements
- Open and maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Maintain financial accounts by processing customer adjustments
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Resolve customer complaints via phone, email, mail or social media
- Use telephones to reach out to customers and verify account information
- Greet customers warmly and ascertain problem or reason for calling
- Assist with placement of orders, refunds, or exchanges
- Advise on company information
- Take payment information and other pertinent information such as addresses and phone numbers
- Place or cancel orders
- Suggest solutions when a product malfunctions
- Attempt to persuade customer to reconsider cancellation
- Inform customer of deals and promotions
- Sell products and services
- Utilize computer technology to handle high call volumes
- Work with customer service manager to ensure proper customer service is being delivered
- Close out or open call records
- Compile reports on overall customer satisfaction
- Handle changes in policies or renewals
About HOP Financial Services
Similar jobs
We are looking for a Rust Developer to join our cutting-edge development team as it grows. The candidate must be comfortable working in an agile environment and can take the lead when necessary.
Responsibilities:
- Responsible for developing the product as per the product specification defined by the product managers
- Responsible for performing research on the best methods of implementing the requirements
- Author and curate technical documentation to support delivery, maintenance, and adoption
- Work with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise governance strategies to optimise the overall performance
- Design and develop automated deployment and maintenance mechanisms
- Solving development challenges and making architectural decisions by understanding the larger picture of the project goals
- Expanding your existing skill set, and picking up on various rust-dependent frameworks
- Confidently communicating and collaborating with your fellow developers in an office set-up.
Requirements:
- Must have experience in Rust programming language
- Have excellent knowledge of different data structures and algorithms
- Working knowledge of any other programming language Python, Java, or JavaScript is good to have
- Experience with, or understanding of, Kafka or Redis, Cloud infrastructure services, and Docker is an added advantage
- Experience with SQL or NoSQL databases, MySQL, MongoDB, Elasticsearch, etc.
- Experience in Backend and APIs development
- Experience in analysing and optimising the platform's performance
Architect, develop and maintain highly scalable, reliable and secure distributed backend
systems on Cloud (AWS or Azure) or on-premises environments for Mihup, its customers
and partners.
Work closely with your fellow engineers to develop systems capable of concurrently
processing massive amounts of voice data both in online real-time as well as offline
environments.
Drive accountability for test driven development, delivery of high-quality features and
resilient enterprise class solutions.
Lead a culture of team ownership and direct individual and team accountability to
continuously improve how they work to achieve results.
Work in a startup environment, pushing boundaries with deep involvement with business.
BE//BTech/ME/MTech in Computer Science or a related field from a Tier I or Tier II
University.
6-8 years of hands-on software development and deployment experience (experience of
working in a consumer product startup during its growth phase will be a plus) of which 1 – 2
years of experience would be in leading a team of software developers.
Expertise in Java 8+ and Spring Boot is a must
Good experience in messaging platforms like RabbitMQ/Kafka
Good experience in distributed systems and relational & NoSQL databases like PostgreSQL,
MySQL, Redis, MongoDB, etc.
Expertise in one or more of: Python, NodeJS, GoLang would be preferred
Must have hands on experience in products which handle multiple concurrent calls (API),
handle CPU intensive jobs, consist of multiple asynchronous system calls.
Worked on microservices based architecture and design
Managed/ Owned infrastructure on AWS/Microsoft Azure/private clouds and setup high
availability systems
Knowledge of Docker and Kubernetes
Knowledge of RESTful APIs, caching concepts, the HTTP protocol and general web
architecture
Pluses
1. Anything that will let us know more about who you are that you would like to share such as
Blogs, Twitter, Medium, GitHub etc.
About Us:
DriveX is India’s largest used 2-wheeler platform founded by Narain Karthikeyan, India’s first Formula 1 racer. DriveX is a fully stacked platform having capabilities across the pre-owned vehicle value chain from procurement to refurbishment to retail and service of pre-owned two-wheelers.
Website- https://www.drivex.in
Location- Bangalore
Job Overview:
We are looking for a talented Python Developer to join our tech team. The successful candidate will be responsible for developing server-side logic, integrating front-end components, and supporting the development of scalable and high-performance applications. The Python Developer will collaborate with cross-functional teams to deliver high-quality software solutions.
Responsibilities:
1. Develop server-side logic using Python for seamless integration with front-end components.
2. Design and implement scalable and high-performance applications.
3. Collaborate with front-end developers to integrate user-facing elements with server-side logic.
4. Implement security and data protection features.
5. Work closely with the product management team to define and implement new features.
6. Optimize applications for maximum speed and scalability.
7. Collaborate with other team members and stakeholders to deliver software solutions that align with business requirements.
8. Stay up-to-date with industry trends and technologies, and apply them to the development process.
Requirements:
1. Proven 3+years of experience as a Python Developer.
2. Strong proficiency in Python, with a good understanding of their ecosystems. 3. Knowledge of server-side templating languages such as Jinja 2 or EJS.
4. Understanding of front-end technologies, such as HTML5, CSS3, and JavaScript.
5. Experience with data migration, transformation, and scripting.
6. Proficient understanding of code versioning tools, such as Git.
7. Knowledge of authentication and authorization mechanisms.
8. Familiarity with common front-end development tools, such as Babel, Webpack, etc. 9. Strong problem-solving skills and attention to detail.
10. Excellent communication and collaboration skills.
11. Ability to work well in a team-oriented, collaborative environment.
12. Experience with microservices architecture is a plus.
About HighLevel
HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in the coming years.
We currently have 300+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.
Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home
We encourage you to check out our youtube channel to learn more about our platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
About the team
The Expansion Products team is responsible for driving volumetric & usage-based upgrades and upsells within the platform to maximize revenue potential (apart from the subscription revenue). We do this by building innovative products & features that solve real-world problems for agencies and allow them to consolidate their offering to their clients in a single platform packaged under their white-labeled brand.
The expansion products team focuses exclusively on products that can demonstrate adoption, drive up engagement in target segments and are easily monetizable. This team handles multiple product areas including Phone Systems, Email systems, online listing integration, WordPress Hosting, Memberships & Courses, Mobile Apps, etc.
Why should you join HighLevel?
HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel
- It’s never somebody else’s job
- We are passionately focused on adding value for our users
- We deliver fast using lean principles. We go to market in weeks instead of quarters
- A good idea always gets tested
- We take care of our team so our team can take care of our users
- We embrace that improvement is constant and iterative
- You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers
About the role
We are looking for an experienced Senior software engineer with strong technical and communication skills who has developed full-stack web apps and created solid APIs and beautiful interfaces for consuming them in user-friendly apps. Focusing on details and well-written, self-documented code is essential for this position. You can expect to collaborate with a solid team of designers, product managers, developers and testers daily.
Type - Full Time (Remote in India)
Your Responsibilities
- Responsible for developing Backend/Frontend services.
- Adding payment integration and implementing full payment cycle with audit logs/dashboards
- Taking the lead in designing, developing and managing APIs, services that handle
- Integrating various review aggregators in a single solid system
- Creating/customizing various components and web applications in Vue.js
- Work with a great team of developers, designers and QA testers.
- Reviewing, writing clean, tested, manageable code for services that scale to affect thousands of users every day.
- Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
Your Core Skills
- Solid Experience in Full stack engineering with Node.js and modern Javascript frameworks like Vue.js [preferred], React.js, and Angular.
- Proficient in dashboard development for various applications and should be comfortable understanding the flow of the software.
- Experience with relational/non-relational databases ex: MySQL / MongoDB / Firestore and have used them to build transactional systems.
- Should have experience with web services standards and related technologies (XML, JSON, REST).
- Ability to design and build web services, and integrations with third parties through API
- Proficient understanding of code versioning tools such as Git / SVN
Additional Skills
- Experience with GCP technologies
- Experience with Stripe integrations.
- Experience integrating Yext, GMB or similar APIs.
Bootstrap Developer
Note: Notice period is immediate to 15 days’ maximum candidates can apply.
Kindly read carefully
Role: Bootstrap Developer
Work Location: LUCKNOW
Experience: Minimum 1 + years into the same key skills
Budget: open
Mode: Permanent
Bootstrap Developers are responsible for Bootstrap front-end framework with a powerful collection of HTML, CSS, and JavaScript tools.
Bootstrap Developer job description
We are looking for an experienced and creative Bootstrap Developer to join our team! As a Bootstrap Developer
you will be responsible for translation of the UI/UX designs to actual code with which we will produce visual elements of the application based on user behaviors and interactions.
Bootstrap Developer duties and responsibilities
- Develop code for the targeted environment
- Participate in architectural discussions
- Design and develop software applications using HTML4/5(Bootstrap); JavaScript; XML; CSS2/3; JQuery; Android/iOS on Mobile Platforms.
- Design and implement front-end business applications
- Investigate user behavior and interface usage
- Work with software development team
- Support and maintain existing production code
Bootstrap Developer requirements and qualifications
- 1-2 years of experience as a Bootstrap Developer or similar role
- 1-2 year of experience in designing,
- 1-2 year of experience with MySql, including advanced database design, query generation, performance tuning and profiling in high volume environment
- Understanding of the full software development lifecycle (SDLC)
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
Roles and Responsibilities:
- Design, develop, and maintain the end-to-end MLOps infrastructure from the ground up, leveraging open-source systems across the entire MLOps landscape.
- Creating pipelines for data ingestion, data transformation, building, testing, and deploying machine learning models, as well as monitoring and maintaining the performance of these models in production.
- Managing the MLOps stack, including version control systems, continuous integration and deployment tools, containerization, orchestration, and monitoring systems.
- Ensure that the MLOps stack is scalable, reliable, and secure.
Skills Required:
- 3-6 years of MLOps experience
- Preferably worked in the startup ecosystem
Primary Skills:
- Experience with E2E MLOps systems like ClearML, Kubeflow, MLFlow etc.
- Technical expertise in MLOps: Should have a deep understanding of the MLOps landscape and be able to leverage open-source systems to build scalable, reliable, and secure MLOps infrastructure.
- Programming skills: Proficient in at least one programming language, such as Python, and have experience with data science libraries, such as TensorFlow, PyTorch, or Scikit-learn.
- DevOps experience: Should have experience with DevOps tools and practices, such as Git, Docker, Kubernetes, and Jenkins.
Secondary Skills:
- Version Control Systems (VCS) tools like Git and Subversion
- Containerization technologies like Docker and Kubernetes
- Cloud Platforms like AWS, Azure, and Google Cloud Platform
- Data Preparation and Management tools like Apache Spark, Apache Hadoop, and SQL databases like PostgreSQL and MySQL
- Machine Learning Frameworks like TensorFlow, PyTorch, and Scikit-learn
- Monitoring and Logging tools like Prometheus, Grafana, and Elasticsearch
- Continuous Integration and Continuous Deployment (CI/CD) tools like Jenkins, GitLab CI, and CircleCI
- Explain ability and Interpretability tools like LIME and SHAP
- Ability to program in JavaScript
- Knowledge of markup languages like HTML and XML
- Familiarity with stylesheet languages like CSS
- Web development tools and techniques like .NET and AJAX
- Cloud computing expertise
- 5+ Years of experience in Product Feature Testing/ Functionality Testing UI & API, Functional and Non-Functional
- Must have previous experience with requirements, defect, functional, and performance management systems.
- Must have an understanding and ability to develop code in Java with good understanding in OOPs concepts
- Strong experience in REST API testing Using Postman
- Manual testing experience - smoke testing, regression testing, sanity testing
- Experience in TestNG, Selenium, JMeter, Rest Assured
- Experience in Jenkins, GUT and Maven
- Hands-on experience with Linux, Windows, and/or mobile devices
- Experience in Test design
- Should have experience in Localization and Internationalization
- God management and interpersonal skills
Opportunity to work with a Silicon Valley based security and governance
startup.
About Privacera:
Privacera, Inc is a California based start-up company that is looking for Software Engineers to work out of our
Mumbai based office. Privacera is a cloud-based product, which uses Cloud native services in AWS, Azure and
GCP. Privacera is a fast-growing start-up and provides many opportunities work on all Cloud services like AWS
S3, DynamoDB, Kinesis, RedShift, EMR, Azure ADLS, HDInsight, GCP GCS, GCP PubSub and other services.
https://www.privacera.com" target="_blank">https://www.privacera.com
About our company
Freestone Infotech is a global IT solutions company providing innovative best-in-class turnkey solutions to
enterprises worldwide and is a partner to Privacera in Mumbai.
http://www.freestoneinfotech.com" target="_blank"> http://www.freestoneinfotech.com
We are looking for motivated individuals who have worked on Cloud and Big Data or keen on working on Cloud
or Big Data services. If you want to work in a start-up culture and are ready for the challenge, then join us on
our exciting journey.
Job Description:
We are looking for a “QA Automation Engineer” to join our engineering team and help us develop and maintain
various test suites.
As a “QA Automation Engineer”, the responsibilities include developing automated scripts to verify the various
project functionalities, debugging programs and integrating applications with third-party web services. To be
successful in this role, you should have experience using API implementations and work well in a team.
Job Responsibilities:
Improve the quality of the product by creating scalable and optimized test cases.
Develop scripts to verify the overall product functionalities.
Test and debug various modules of the product.
Assess and prioritize feature requests of Test Suites / Framework.
Work closely with QA and development teams to improve test automation strategies for faster iteration.
Design and develop test cases/test suites at both API level and system levels.
Actively participate in test planning discussions to improve automation coverage
Job Requirement:
Good exposure to Test Automation, API Automation, Devops, SQL technologies and tools with
TDD/BDD.
Hands on experience with building and maintaining test automation frameworks.
Experience with Python programming language and various I/O libraries.
Knowledge of frameworks such as unit test, doctest and PyTest.
Knowledge of unit testing frameworks, mock objects etc.
Experience in Linux is a must.
Knowledge of Jupyter notebook and Jupyter ecosystem.
Good grasp of data structures such as sets, lists, dictionaries.
Good to have experience in DevOps using python scripts / framework.
Good to have experience in Ansible and Docker.
Understanding of Scrum/Agile & DevOps Process.
Working experience with tools/systems like Jira, GitHub, Confluence, CI/CD Pipeline using Jenkins,
Cloud Watch, Cloud Formation templates.
SQL knowledge will be a plus.
Good problem-solving skills.
Job Type: Full time (Permanent)
Domain: Security
Education and Experience:
Bachelors / Master’s degree in Computer Science or Information Technology or a related field.
Experience Required between 3 to 8 Years
Backend Developer
*H1 is a Spanish fin/proptech that revolutionizes the mortgage market by offering bank-risk approved loans before knowing the house an individual wants to purchase. It also offers a powerful selling tool for real estate agents and developers that helps manage their businesses. From there, H1 is building a community of millions of high credit profile users (individuals + companies) that use the credit marketplace technology to access a multiproduct platform (including banking and non-banking capital and multiple financial and credit scoring products) that becomes a financial partner for individuals and companies as well as a personal documentation encrypted storage for all family or group members (SAAS model).
*H1 is the future of digital banking.
*Recently capitalized, and in a strong growth phase to expand nationally and into 5 additional countries.
About the Job:
H1 seeks backend developers with experience on NodeJS, Typescript and PostgreSQL for our development team
In this role, you will report directly to the CTO
Agile based organization, with bi-weekly sprints on long-term project
Responsibilities:
- Build an extraordinary tech product (software) from an user centric perspective, for all the different actors involved with the organization and in direct contact with the technology (clients, management, finance, risk/operations team, commercial team, marketing, etc.)
- Working with the CTO to build the roadmap and agile based organization required.
- Develop application api centric on security and encryption
- Receive and react to product feedback from all internal and external stakeholders
- Product KPIs, and product releases on a recurring basis
- Producing reports to monitor level of usability, engagement, etc. (product metrics and analytics)
- Contributing to deliver the expected results from a usability and engagement perspective
About You:
- With strong software product background, and extraordinary capabilities in terms of product strategy development and usability
- 3-6+ years robust experience on developing software products in an agile based organization
- Demonstrated success in bringing new products to market, capturing market share and delivering market leading products and services.
- Clear examples of products managed or developed during his/her career
- Strategic thinking: you are able to think at the strategic level and make the link with the pixel level
- Able to work in a flat and transparent manner within a fast paced environment
- Results oriented
- Academic education in tech/product/digital related careers
- High level english (spoken and written). Spanish at any level would be a great plus.
- Entrepreneurial mindset: Is looking for a very ambitious project. Due to the stage of growth kick-off the upside could be extraordinary (a life-time opportunity)
Skills:
- Great flavour towards software products
- High expertise and excellence on software usability and user experience optimization. Expertise in software design
- Sensitivity towards customers and users
- Data driven decision making
- Deep knowledge of the digital world
- Fintech / Proptech / Digital banking background experience will be very positively considered, but not necessarily needed
- NodeJS with Typescript development experience
- API Rest and GraphQL with json web tokens authentication
- PostgreSQL and ORM experience
- NPM private libraries creation would be a plus
- Experience in working with tech teams, on an agile based style
- Proactive and able to take initiative. Decisive and resolute
- “Out of the box” thinker
- Creative thinker
- Works well in a team and with a wide range of people from different backgrounds and ages
- Organised and methodical
- Succeeds under pressure
- Is able to have fun and keep a positive atmosphere in the team
Location of Headquarters: Madrid, Spain
Tech Hub in India: Office in Bangalore, Karnataka (India). Full tech team between Madrid, Spain + Bangalore, India
This is a unique opportunity to contribute heavily to the growth of an innovative, market-leading Fintech & Proptech company.
Salary Range: 40k-90k Rupees monthly (5 Lakhs - 11 Lakhs per annum)