At Quizizz, we are building engaging learning experiences for teachers and students. Our mission is to motivate every learner and help them achieve their true potential. We are among the fastest-growing Edtech platforms globally and are currently used by 80% of the US schools every month, serving over 75M monthly active users worldwide. Our goal is to reach every classroom around the world.
We are looking for a Customer Success Associate to guide teachers worldwide to use Quizizz to make their classrooms more engaging and interactive. Your responsibilities include resolving user queries, drawing meaningful insights, creating workflows, and maintaining product stability by proactively identifying usability issues.
Requirements:
- Help Quizizz users utilize our product and achieve their goals.
- Interact and resolve user issues via different channels of communication.
- Engage with the product team to proactively identify the usability issues.
- Consolidate user queries and educate product teams about what users want. Be the voice of the user!
- Be the first line of defense, identify bugs and escalate to the concerned team.
- Equip yourself with the knowledge and tools to troubleshoot issues on every kind of device, operating system, and browser. With millions of users in multiple countries around the world, you will encounter every combination imaginable.
- Go the extra mile to help individual users with their issues. Providing an excellent user experience is the best way to get loyal users and referrals.
- The candidate should be comfortable with the US timings(5 PM to 1 AM).
Candidates should have the following qualifications:
- 1-3 years of experience in a similar role.
- Excellent written communication skills and impeccable grammar.
- Experience with tools like Zendesk, BrowserStack, etc.
- An eye for details and problem-solving skills.
- Experience with managing and moderating user forums is a plus.
- Experience with Automation tools is a plus.
Benefits:
- Healthy work-life balance. Put in your 8 hours, and enjoy the rest of your day.
- Flexible leave policy. Take time off when you need it.
- Comprehensive health coverage of Rs. 6 lakhs, covering the employee and their parents, spouse, and children. Pre-existing conditions are covered from day 1, and also benefits like free doctor consultations and more.
- Relocation support includes travel and accommodation, and we'll also pay for a broker to find your home in Bangalore!
- Rs. 20,000 annual health and wellness allowance.
- Professional development support. We will reimburse you for relevant courses and books that you need to become a better professional.
- Delicious meals including breakfast and lunch served at the office, and a fully-stocked pantry for all your snacking needs.
Quizizz is an equal opportunity employer and we believe diversity is key to our success.

About Quizizz
About
We’re on a mission to motivate every student by building the world’s best learning tools—whether you’re in the classroom or studying on your own. We support more than 20 million students in 100 countries and are used in over 30% of U.S. schools. Over 80 million questions have been created by teachers on our crowdsourced platform. If you want to work in a small team making a massive impact in education, drop us a message!
Company video


Photos
Connect with the team
Similar jobs
About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Associate Art Director Experience Level: 5+ years Location: Bangalore, Onsite
Roles and Responsibilities: 1. Driving Organization Culture:
- Play an active and supportive role in driving the vision for the company in coordination with the Copy and SM and communicating the same to the employees within the Team
- Focus on Leadership actions impacting team members' performance to create better customer experiences and business results.
- Key focus on trying to plug any existing issues within the Organization as a whole
- Setting the democratic leadership tone for the organization
2. Business Strategy, Direction & Positioning:
- Involvement in existing brand strategy discussions and brainstorming sessions
- Develop creative programs and design concepts that meet the business objectives of the organization and that advance the brand strategies
- Lead initiatives and define future brand design direction
- Ensure design quality and that design directives are followed.
- Knowledge of the strategic direction of all accounts handled by his/her team
3. Account Mining & Partnerships:
- Work collaboratively with the SMM and strategy team to develop innovative concepts identify potential problems, and formulate recommendations
- Contributing to pitch presentations
4. Account Management:
- Detailed knowledge of the design strategy formulated for different brands.
- Ensure effective and timely implementation of strategies
- Communicate and represent the brand from the design perspective, in and outside the design team
- Briefing and managing social media and development teams
- Take regular feedback from the client regarding the quality of work and areas of improvement
- Attend important and strategic Client meetings
5. Team Management:
- Foster growth and skill development of team members
- Creative Direction. Helping to drive innovation and creativity within the team
- Internal communication to streamline and standardize service quality in line with Moshi Moshi’s positioning
- Provide leadership of the account team and client, and ensure best-in-class work is delivered consistently.
6. Planning and prioritizing the team’s work:
- Improving the tracking and monitoring of team members as they progress through their work and skill set, and providing support such as counseling and extra training, where needed
- Project Manage work and ensure all deadlines are met
- Actively participate in the hiring process as part of interviewing and assessing candidates for their team as per the requirements of the accounts.
- Keep a tab/lower the attrition factors within the team and advise and inform the management accordingly
- Training Needs Analysis and other Employee Development activities of new joiners and team members
- Track and report the length of time for the training required on various training modules and suggest improvements to the company
- Perform Quarterly Evaluations and Annual Appraisals for the team members periodically and update the HR and Management on the progress
- Strong Inter – department coordination to avoid any confusion
Moshi Moshi is looking for a talented and experienced Associate Art Director to join our Digital Marketing Team in Bangalore. If you are passionate about Designs larger than life. - You are meant for this role!
Role: Animator
- Exp: 2-3 Years
- CTC: up to 30K
- Location: Ahmedabad
Requirements:
● 2 years of animation experience in advertising or creative agency.
● Proficiency in animation software (e.g., Adobe After Effects, Maya).
● Strong portfolio showcasing diverse animation styles.
● Excellent communication and collaboration skills.
● Attention to detail and creativity.
If interested share your updated resume on 82008 31681
Job Purpose
• Deliver on significant portfolio indicators and maximise resolution/ roll backs/ normalization / recoveries and influence reduction in bucket inventory by enhancing performance.
• Be the executor of collection strategies implemented by the ACLM/RCLM/Centre Head.
• To ensure that all laid down processes are adhered to without any deviations. Have checks and balances to ensure smooth process adherence.
Liaison with other functions and departments viz. sales , credit, operations , RIC, Legal Receivables Management
Job Responsibilities(JR) :
• Manage and deliver monthly performance in terms of, resolution, roll backs, recovery rates/ values as per the target set for the assigned portfolio.
• Review field follow-up for the portfolio managed towards achievement of target set.
• Monitor the agency / field executive’s performances periodically.
• Achieve the money collection under principal, fees & charges as per targets.
• Regular visit to yard and reporting thediscrepancies / compliant items as a visitreport. (Applicable for Auto, Two Wheeler,
Agri & CTG Loans)
• Ensuring timely allocation and field follow- up.
• Effectively address disputes, expired etc cases to prevent any probable escalation and highlight sensitive accounts to Area Collection Managers to prevent the same.
• Ensure trails updates are recorded in web- collections for follow-up on skip marking,deceased specifically apart from follow-up on normal portfolio.
• Ensure that the agency resources are optimally used wrt the number of visits, contacts, PTP conversion ratio etc.
• Ensure that calls are made on the portfolio thru recorded lines during the month at the agency level and field visit updates are available in the web-collections. Call recordings have to be validated and updated in the visit report submitted to the agency process Management
• All Banks process to be adhered to in totality in Unit performance
• Cash deposit process including monitoring TAT taken by agencies to deposit money collected.
• Receipt Management – including receipt recon, sighting of unused receipts, completion of lost receipt formalities.
• Settlement process involving issue of settlementletters to be in line with approvals received.
• Manage escalations and ensure resolution of all cases.
• Ensure repo process including repo kit to vendors, usage of repo app at agency level, valuation, sale of vehicle (online/ off line), RC
book updation are managed as per the laid down guideline.
• Training programs to be done monthly and all employees to be covered for minimum man hours every quarter.
• All vendor bills are processed within 30 days of work and no vendor bill is left unprocessed for 60 days at any given point of time
• Ensure 100% usage of collection system and receipt mobility (HHT).
• Ensure nil delay in cash TAT and mis-posting of payments Vendor Management
• Management of field/ referral vendors
• Ensure compliance from the vendors on laid down processes.
• Monitor performance of field agencies and address performance deficiencies.
• Ensure 100% compliance of critical items like DRA certification/ police verification etc.
• Code of conduct to be followed by the vendor across aspects of field and tele calling.
• In case of yard management, ensure set targets for the inventory movement in yard and sale process are met.
Regular review of vendors/yards basis their performance, man power invested productivity expectations and process norms.
Relationships and Roles
To ensure smooth functioning of day to day process, the position is critical to have close interaction with following functions
INTERNAL
• Sales (Sales Manager) : coordinating with sales for feedback and resolutions on Non-starters / frauds. Sharing data regarding negative profiles and areas basis portfolio trends
• Local Operations/CPU : coordinating for regular schedule uploads, receipt management, PDC management , PDC presentation. For retrieval of relevant documents for skip tracing and fraud cases
• Process team (Process Managers and Central team): For process and compliance related items EXTERNAL
• Collection Agencies : For delivery of numbers and compliance to process and regulatory requirement
Code Of Conduct & HR Trainings
To follow code of conduct guidelines of bank. Code of conduct training to be done at agency level as per process guidelines.
To nominate and get mandatory trainings done for self as per HR training schedules.
Legal
• Initiating legal in high POS delinquent cases.
• Coordination with legal team for effective use and execution of legal tools.
Educational Qualifications
Graduate / Post Graduate / MBA
Key Skills
• Should possess good communication skills
• Good leadership quality and molding and supporting the team for desired results as per management expectations(for \agencies/off-rolls staff)
• Should be able to handle deadlines and compliance items
• Should be good on follow up and accomplishment of targeted achievements
Experience Required
Sufficient hands on work experience of min. 2 years and above in financial industry
• Should have managed a team of agencies staff/outsourced staff demonstrating high level of competence.
• Should be mature enough to handle customer and agency xecutives/vendors pressurized situations and ensure targets /deadlines
• Should be mature enough to handle people in pressurized situations and ensure targets /deadlines met.
Major Stakeholders
Customers
• Branch Banking Team
• Operations / Sales / Process / RIC / Legal


- Previous experience working as a node.js developer.
- Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
- Knowledge of front-end technologies such as HTML5 and CSS3.
- Superb interpersonal, communication, and collaboration skills.
- Exceptional analytical and problem-solving aptitude.
- Great organizational and time management skills.
- Availability to resolve urgent web application issues outside of business hours.



- Partners with business stakeholders to translate business objectives into clearly defined analytical projects.
- Identify opportunities for text analytics and NLP to enhance the core product platform, select the best machine learning techniques for the specific business problem and then build the models that solve the problem.
- Own the end-end process, from recognizing the problem to implementing the solution.
- Define the variables and their inter-relationships and extract the data from our data repositories, leveraging infrastructure including Cloud computing solutions and relational database environments.
- Build predictive models that are accurate and robust and that help our customers to utilize the core platform to the maximum extent.
Skills and Qualification
- 12 to 15 yrs of experience.
- An advanced degree in predictive analytics, machine learning, artificial intelligence; or a degree in programming and significant experience with text analytics/NLP. He shall have a strong background in machine learning (unsupervised and supervised techniques). In particular, excellent understanding of machine learning techniques and algorithms, such as k-NN, Naive Bayes, SVM, Decision Forests, logistic regression, MLPs, RNNs, etc.
- Experience with text mining, parsing, and classification using state-of-the-art techniques.
- Experience with information retrieval, Natural Language Processing, Natural Language
- Understanding and Neural Language Modeling.
- Ability to evaluate the quality of ML models and to define the right performance metrics for models in accordance with the requirements of the core platform.
- Experience in the Python data science ecosystem: Pandas, NumPy, SciPy, sci-kit-learn, NLTK, Gensim, etc.
- Excellent verbal and written communication skills, particularly possessing the ability to share technical results and recommendations to both technical and non-technical audiences.
- Ability to perform high-level work both independently and collaboratively as a project member or leader on multiple projects.
1. Experience Requirements
Essential
· 10+ years of experience of Maintaining and Managing a Window Infrastructure environment
· 10+ Years of experience of MS Server, MS Clustering, Active Directory Services, Group Policy, DNS, DHCP, CA, Federation
· 8+ years of experience of Exchange Server
· 5+ years of experience of Cloud infrastructure technology such as Azure, AWS, Google Cloud and Office 365.
· 5+ Previous experience within an Infrastructure Management role.
Desirable
· Exposure to virtualisation technologies VMWare and HyperV
· Exposure to virtualisation technologies such as Citrix
2. Knowledge Requirements
Essential
· 10+ years of knowledge of Windows Server 2012 and above.
· 10+ years of knowledge of Active Directory and Group Policy
· 8+ years of knowledge of MS exchange 2013 and above
· 5+ years of knowledge of HLD/LLD design exposure
· 5+ years of knowledge of AWS, Azure Administration
Desirable
· Knowledge of Citrix thin client & digital workspace.
· Knowledge of System Centre suite applications.
· Knowledge of patch management solution
3. Skill and Competency Requirements
Essential
· 5+ years administration of maintaining an enterprise windows environment
· 5+ years of experience of installing, configuring & supporting windows server, both on premise and in the cloud.
· 5+ years of experience of automation techniques/tools using Powershell.
· Strong interpersonal and communication skills (Oral & Written).
· Ability to work independently in a team.
· Good adaptability and flexibility.
· Confidence and decision making.
Desirable
· Good level of analytical skills to identify, isolate, troubleshoot, and suggest/recommend solutions.
We are looking for an ambitious and energetic Business Development /Enterprise Sales person to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.
The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.
Responsibilities:
- Develop a growth strategy focused both on financial gain and customer satisfaction
- Conduct research to identify new markets and customer needs
- Arrange business meetings with prospective clients
- Promote the company’s products/services addressing or predicting clients’ objectives
- Prepare sales contracts ensuring adherence to law-established rules and guidelines
- Keep records of sales, revenue, invoices etc.
- Provide trustworthy feedback and after-sales support
- Build long-term relationships with new and existing customers
Requirements and skills:
- Proven working experience as a business development manager, sales executive or a relevant role
- Proven sales track record
- Experience in customer support is a plus
- Proficiency in MS Office and CRM software (e.g. Salesforce)
- Proficiency in English
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills


We are looking for a highly skilled computer programmer who is comfortable with both front and back-end programming.
Full-stack developers are responsible for developing and designing front-end web architecture, ensuring the responsiveness of applications, and working alongside graphic designers for web design features, among other duties.
Full-stack developers will be required to see out a project from conception to the final product, requiring good organizational skills and attention to detail.
Full Stack Developer Responsibilities:
Developing front end website architecture.
Designing user interactions on web pages.
Developing back-end website applications.
Creating servers and databases for functionality.
Ensuring cross-platform optimization for mobile phones.
Ensuring responsiveness of applications.
Working alongside graphic designers for web design features.
Seeing through a project from conception to finished product.
Designing and developing APIs.
Meeting both technical and consumer needs.
Staying abreast of developments in web applications and programming languages.
Full Stack Developer Requirements:
Degree in computer science.
Strong organizational and project management skills.
Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
Familiarity with JavaScript frameworks React.js and/or VueJS.
Proficiency with server-side languages such as Python, Ruby, Java, PHP, and .Net.
Familiarity with database technology such as MySQL, Oracle, and MongoDB.
Excellent verbal communication skills.
Good problem-solving skills.
Attention to detail.
Benefits:
5 working days
Flexible timings
Work from home available on request
Very friendly office culture
Responsibilities:
• Gather and evaluate user requirements in collaboration with product managers and engineers.
• Illustrate design ideas using boards, process flows, user flows, sitemaps, etc.
• Design GUI elements like menus, tabs, widgets, page navigation buttons, etc.
• Develop UI mockups and prototypes that clearly illustrate how sites, app function and look like.
• Create original graphic designs (Images, sketches, etc.)
• Identify and troubleshoot UX problems
• Prepare and present rough drafts to internal teams and key stakeholders.
Requirements:
• Proven work and portfolio of design projects
• Up-to-date knowledge of wireframe tools, design software, and design trends.
• Team-spirit; good communication skills to collaborate with various clients, stakeholders.
• Good time-management skills

