Customer Success Associate

Position: Client Partnership

Location: Bangalore & Delhi

About us:

Lentra has built the best-in-class AI/ML enabled Digital Lending Solutions creating a deep impact on the consumer and business lending landscape. The visible outcome of our offering is an ALL digital, completely paperless lending business flow.

We service some of the leading names in Indian Financial Services industry, which include the largest private banks, NBFCs and Fintech. Our AI & ML enabled lending solutions have revolutionized several lending functions like consumer durable finance, Two-wheeler finance, home loan, LAP, MSME lending, supply chain finance and co-lending.

We are at a very exciting infliction point, where we are looking to expand in India as well as internationally. We are also looking to create additional product lines to service the BFSI markets.

Role Purpose:

- Lentra is seeking talented individuals and visionaries to join its sales team as Associate Directors/Regional Managers who are passionate and ambitious to take their career to the next level.

- You will be at the forefront of Lentra's growth story and will be responsible for acquiring new logos by selling Lentra's cutting-edge, state of the art Saas/PaaS solutions across the lending sector, building strong and sustainable relationships with the CXOs and decision makers.

- You will help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.

-You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

- You will report to the chief business officer and work closely with the senior leadership to achieve organizational goals.

Responsibilities:

- Employ personal communication and sales skills while meeting with prospective business/consumer clients

- Meeting and pitching our digital lending solutions to CIOs, CTOs, Retail/Consumer/ Business/ SME Finance Heads, CROs, Analytics Heads, of Banks, NBFCS and Fintech.

- Understand their requirements, work with internal teams to create a strong value proposition.

- Do demos and presentations to clients.

- Maintain consistent communication with clients through outbound calls and personal onsite visits.

- Create sales opportunities through alternate channels.

- Gather all necessary documentation for accounts to be opened.

- Attain sales goals; identify, acquire and grow new and existing banking relationships, meeting production volume as designated.

- Initiate and maintain strong referral relationships within the division.

- Maintain the required knowledge of products, services, policies and procedures, and other compliance requirements that pertain to the Retail Bank.

- Awareness and knowledge of new trends and practices in lending domain.

- Plan and participate in the BFSI sector events, webinars and promotions.

Key Competencies:

- Excellent Communication skills

- Ability to interact with CXOs

- Excellent presentation

- Relationship building

- Ability to work in fast paced environment

- Strategic Planning and Execution

Educational Qualifications:

- MBA in Marketing/Finance, BE/BTech

Experience and background:

- 8 -10 years of SaaS, software, data and analytics, IT solutions sales to BFSI segment is a must

- Strong network of CXOs in the BFSI sector

- Understanding of sales process of LOS (Loan Origination System), LMS (Loan Management Systems), BRE (Business Rule Engine), Score Cards, Data Analytics, Digital Lending Solutions

- Basic understanding of consumer and business lending processes of banks

- Must possess utmost professional qualities, high energy, results driven, and self-motivation

- Ability to maintain the confidentiality of client information

- Evidence of leadership abilities, a strong work ethic, detail orientation, self-motivation, teamwork, and organizational skills

- Solid knowledge of Microsoft Word, Excel, and PowerPoint

- Excellent communication skills required, both written and verbal

- Travel to various Client locations within a defined market will be required

NET Profile 

DESIRED SKILLS

·         Experience in Microsoft technologies (Microsoft Dot Net, C#, http://asp.net/" target="_blank">ASP.NET, MVC, Microsoft SQL, .NET Core, Web API, WCF, Bootstrap, JavaScript, Angular JS, Web API, Web services, Rest API)

·         Design a complex architecture landscape involving API integrations.

·         Hands-on experience in ASP.Net, C#, MVC, WCF, Restful services, Web API, AngularJS, Entity Framework

·         Strong analytical & problem-solving skills

·         Must have excellent oral & email communication skills.

·         Strong analytical and problem-solving skills

·         Must have a positive attitude and a yearning to get things done and demonstrate ownership of deliverables.

NICE TO HAVE SKILLS

·         Knowledge in Microsoft Azure.

·         Good Command on Agile Development & Azure DevOps.

·         Knowledge in Angular / React / Node JS

·       Mainly they are looking for:

C#

http://asp.net/" target="_blank">ASP.NET MVC,

AJAX,

LINQ,

jQuery,

WebApi.

We are an early stage start-up, building new fintech products for small businesses. Founders are IIT-IIM alumni, with prior experience across management consulting, venture capital and fintech startups. We are driven by the vision to empower small business owners with technology and dramatically improve their access to financial services. To start with, we are building a simple, yet powerful solution to address a deep pain point for these owners: cash flow management. Over time, we will also add digital banking and 1-click financing to our suite of offerings.

We have developed an MVP which is being tested in the market. We have closed our seed funding from marquee global investors and are now actively building a world class tech team. We are a young, passionate team with a strong grip on this space and are looking to on-board enthusiastic, entrepreneurial individuals to partner with us in this exciting journey. We offer a high degree of autonomy, a collaborative fast-paced work environment and most importantly, a chance to create unparalleled impact using technology.

Reach out if you want to get in on the ground floor of something which can turbocharge SME banking in India!

Technology stack at Velocity comprises a wide variety of cutting edge technologies like, NodeJS, Ruby on Rails, Reactive Programming,, Kubernetes, AWS, NodeJS, Python, ReactJS, Redux (Saga) Redis, Lambda etc. 

Key Responsibilities

• Responsible for building data and analytical engineering pipelines with standard ELT patterns, implementing data compaction pipelines, data modelling and overseeing overall data quality

• Work with the Office of the CTO as an active member of our architecture guild

• Writing pipelines to consume the data from multiple sources

• Writing a data transformation layer using DBT to transform millions of data into data warehouses.

• Implement Data warehouse entities with common re-usable data model designs with automation and data quality capabilities

• Identify downstream implications of data loads/migration (e.g., data quality, regulatory)

What To Bring

• 5+ years of software development experience, a startup experience is a plus.

• Past experience of working with Airflow and DBT is preferred

• 5+ years of experience working in any backend programming language. 

• Strong first-hand experience with data pipelines and relational databases such as Oracle, Postgres, SQL Server or MySQL

• Experience with DevOps tools (GitHub, Travis CI, and JIRA) and methodologies (Lean, Agile, Scrum, Test Driven Development)

• Experienced with the formulation of ideas; building proof-of-concept (POC) and converting them to production-ready projects

• Experience building and deploying applications on on-premise and AWS or Google Cloud cloud-based infrastructure

• Basic understanding of Kubernetes & docker is a must.

• Experience in data processing (ETL, ELT) and/or cloud-based platforms

• Working proficiency and communication skills in verbal and written English.

The 2018 Forbes Indonesia Choice Award winner and Galen Growth’s 2018 Most

Innovative HealthTech Startup in Asia. Ours is a secure health-tech platform with a mission to

simplifying access to healthcare by connecting millions of patients with licensed doctors, insurance, labs, and pharmacies in one mobile application.

Key Job Responsibilities:

• He/She is a responsive team player who can proactively contribute for building technical

strategies for applications and systems by promoting an understanding of the technology and

business roadmap.

• He /she is someone who thrives in a fun, fast-paced, dynamic, startup-like environment.
• Work very closely with various business stakeholders to drive the execution of multiple

business plans and technologies.

• Work closely with Product, Design, and Marketing to conceive features, plan projects, and

build roadmaps

• Prior experience with scalable Architecture managing team of minimum 5 engineers and

coaching, mentoring while maintaining a role with code development.

• Proven history of contributing to product strategy and shipping products with multi-functional

teams.

• Highly involved in recruitment while building team also leading app development for both

platforms

• Promote and support company policies, procedures, mission, values, and standards of ethics

and integrity.

Minimum Qualification:

• Total of 10+ years experience
• Experince in performance appraisal and people management.
• Hands-on working on Java ( {Language understanding - Java 8, Lambdas, Collections,

popular frameworks & libraries}, JVM, GC tuning, performance tuning)

• Worked on REST frameworks/libraries like Spring MVC, Spring Boot, Dropwizard, REST

Express etc

• Worked on Relational data stores viz. MySQL, Oracle, or Postgres
• Worked on Non-relational data stores viz. Cassandra, HBase, Couchbase, MongoDB, etc
• Worked on caching infra viz. Redis, Memcached, Aerospike, Riak, etc
• Worked on Queueing infra viz. Kafka, RabbitMQ, ActiveMQ etc

  Questions

  1. How many years of Techno-managerial experience do you have? 
  2. How many performance review cycles did you do?
  3. What is the size of the team that you've managed?

   

   

   

As an early hire on the core team, you’ll work on shaping projects, big and small, over short three week sprints. We’re a small team, but we get a lot of features shipped. You would be responsible for driving full-stack projects from prototype to finished stage with a lot of autonomy and creativity. This is an exciting time to join the team. We've found solid early traction, have strong basic foundations and are pushing aggressively into some incredible new feature builds. We have a small team, so you can make an incredible impact on our product very quickly. 

Responsibilities:

• Own the design of the overall architecture of the web application
• Implement a robust set of services and effective APIs to power the web application
• Build reusable and manageable code and libraries for future use
• Optimize the application for maximum speed and scalability
• Translate UI/UX wireframes to visual elements
• Develop and handle well-functioning databases and applications
• Test software to ensure responsiveness and efficiency 
• Troubleshoot, debug and upgrade software
•  

Experience:

• Proven expertise in shipping features in Ruby on Rails. Strong background in Ruby on Rails, HTML, CSS, and JavaScript
• Strong experience in driving thought leadership and technical architecture
• Experience with mentoring juniors in the team

You are a fit if :

• You are a skilled coder. We need candidates with a strong history of shipping features in Rails with clean maintainable code. 
• You are a good communicator and a really good writer. Since we are async and remote most of our work is written. You'll need to be able to proactively communicate in concise, clear, simple writing.
• You are an expert project manager. You need to be able to break down a large, complex business deliverable into executable pieces that can be managed as individual user stories. You need to be able to keep a project on track and cut scope when needed.
• You don't need babysitting and are a Manager of One. We love people who have started companies or have freelanced in the past. You take ownership and take things across the finish line. Especially in our remote async approach, you'll need to be intrinsically motivated and keep your projects on track.
• You have strong business and product acumen. This job isn't just writing code, we solve real business problems for real people. That means you need to be able to look beyond the user story, have empathy for our end users, and solve real problems for them.

About Us:

We're solving a problem that 62% of Americans have

62% of Americans last year thought about starting a business. The #1 reason they didn’t was because they didn’t know where to start. Currents options are:

1. Going independent which is risky: no support or direction
2. Paying a franchise which is expensive:  franchises charge $100K+ fees to get started, take 10% of topline revenue, don't provide marketing support or technology

The market we're going after is bigger than e-Commerce

We’re disrupting the $2.3T franchise industry by removing the franchise fee and offering a tech-enabled franchise like product.

We’re starting with home painting where our biggest competitor is https://certapro.com/">CertaPro a $550M revenue franchise (1% market share) before quickly taking on https://www.neighborlybrands.com/our-brands/">Neighborly Brands as we expand categories (pest control, lawn care, etc.).

As we expand categories, our customer does not change

Our customer is an aspiring business owner, like https://www.linkedin.com/in/nicklaforest">Nick or https://www.linkedin.com/in/hardin-h-hawes-9ba6a72/">Hardin who doesn't care what type of business they start, as long as it is profitable. Our customers are not actually the one painting houses or completing roofing jobs, rather they are the one that hires people to do the job. Our customer has years of experience in sales and general management, which makes them suitable for any type of business — which is why as we expand to 100 categories, our customer does not change.

Our solution is an end to end platform to help you start, grow and run a business

Main Street is a combination of well-known technology platforms that provides an Uber-like simple experience in starting a business

• https://stripe.com/atlas">Stripe Atlas: Helping you incorporate and set up legal logistics for your business
• https://www.duolingo.com/">Duolingo: Learn a new skill (in our case it is about a specific type of business)
• https://www.shopify.com/online/ecommerce-solutions">Shopify: The operating tools to run your business
• https://www.womply.com/">Womply: A marketing stack to drive your customer

We're backed by top investors and built a world-class team

We're a seed-stage startup and have raised $10M+ from top investors including Greylock and Khosla. Our team previously worked at places like DoorDash, OpenDoor, Amazon, and OYO.

Role : DevOps Engineer 

Experience : 1 to 2 years and 2 to 5 Years as DevOps Engineer (2 Positions)

Location : Bangalore. 5 Days Working.

Education Qualification : Tech/B.E for Tier-1/Tier-2/Tier-3 Colleges or equivalent institutes 

Skills :- DevOps Engineering, Ruby On Rails or Python and Bash/Shell skills, Docker, rkt or similar container engine, Kubernetes or similar clustering solutions

As DevOps Engineer, you'll be part of the team building the stage for our Software Engineers to  work on, helping to enhance our product performance and reliability. 

Responsibilities: 

• Build & operate infrastructure to support website, backed cluster, ML projects in the  organization. 
• Helping teams become more autonomous and allowing the Operation team to focus on  improving the infrastructure and optimizing processes. 
• Delivering system management tooling to the engineering teams. 
• Working on your own applications which will be used internally. 
• Contributing to open source projects that we are using (or that we may start). 
• Be an advocate for engineering best practices in and out of the company. 
• Organizing tech talks and participating in meetups and representing Box8 at industry  events. 
• Sharing pager duty for the rare instances of something serious happening. ∙ Collaborate with other developers to understand & setup tooling needed for Continuous  Integration/Delivery/Deployment (CI/CD) practices. 

Requirements: 

• 1+ Years Of Industry Experience Scale existing back end systems to handle ever increasing  amounts of traffic and new product requirements. 
• Ruby On Rails or Python and Bash/Shell skills. 
• Experience managing complex systems at scale. 
• Experience with Docker, rkt or similar container engine. 
• Experience with Kubernetes or similar clustering solutions. 
• Experience with tools such as Ansible or Chef Understanding of the importance of smart  metrics and alerting. 
• Hands on experience with cloud infrastructure provisioning, deployment, monitoring (we are  on AWS and use ECS, ELB, EC2, Elasticache, Elasticsearch, S3, CloudWatch). 
• Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.
• Knowledge of data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
• Experience in working on linux based servers. 
• Managing large scale production grade infrastructure on AWS Cloud. 
• Good Knowledge on scripting languages like ruby, python or bash. 
• Experience in creating in deployment pipeline from scratch. 
• Expertise in any of the CI tools, preferably Jenkins. 
• Good knowledge of docker containers and its usage. 
• Using Infra/App Monitoring tools like, CloudWatch/Newrelic/Sensu. 

Good to have: 

• Knowledge of Ruby on Rails based applications and its deployment methodologies.
• Experience working on Container Orchestration tools like Kubernetes/ECS/Mesos.
• Extra Points For Experience With Front-end development NewRelic GCP Kafka,  Elasticsearch.