L1 Support Consultant

The Opportunity

We’re looking for a Senior Data Engineer to join our growing Data Platform team. This role is a hybrid of data engineering and business intelligence, ideal for someone who enjoys solving complex data challenges while also building intuitive and actionable reporting solutions.

You’ll play a key role in designing and scaling the infrastructure and pipelines that power analytics, dashboards, machine learning, and decision-making across Sonatype. You’ll also be responsible for delivering clear, compelling, and insightful business intelligence through tools like Looker Studio and advanced SQL queries.

What You’ll Do

• Design, build, and maintain scalable data pipelines and ETL/ELT processes.
• Architect and optimize data models and storage solutions for analytics and operational use.
• Create and manage business intelligence reports and dashboards using tools like Looker Studio, Power BI, or similar.
• Collaborate with data scientists, analysts, and stakeholders to ensure datasets are reliable, meaningful, and actionable.
• Own and evolve parts of our data platform (e.g., Airflow, dbt, Spark, Redshift, or Snowflake).
• Write complex, high-performance SQL queries to support reporting and analytics needs.
• Implement observability, alerting, and data quality monitoring for critical pipelines.
• Drive best practices in data engineering and business intelligence, including documentation, testing, and CI/CD.
• Contribute to the evolution of our next-generation data lakehouse and BI architecture.

What We’re Looking For

Minimum Qualifications

• 5+ years of experience as a Data Engineer or in a hybrid data/reporting role.
• Strong programming skills in Python, Java, or Scala.
• Proficiency with data tools such as Databricks, data modeling techniques (e.g., star schema, dimensional modeling), and data warehousing solutions like Snowflake or Redshift.
• Hands-on experience with modern data platforms and orchestration tools (e.g., Spark, Kafka, Airflow).
• Proficient in SQL with experience in writing and optimizing complex queries for BI and analytics.
• Experience with BI tools such as Looker Studio, Power BI, or Tableau.
• Experience in building and maintaining robust ETL/ELT pipelines in production.
• Understanding of data quality, observability, and governance best practices.

Bonus Points

• Experience with dbt, Terraform, or Kubernetes.
• Familiarity with real-time data processing or streaming architectures.
• Understanding of data privacy, compliance, and security best practices in analytics and reporting.

Why You’ll Love Working Here

• Data with purpose: Work on problems that directly impact how the world builds secure software.
• Full-spectrum impact: Use both engineering and analytical skills to shape product, strategy, and operations.
• Modern tooling: Leverage the best of open-source and cloud-native technologies.
• Collaborative culture: Join a passionate team that values learning, autonomy, and real-world impact.

Job description for Python/Backend Developer

We are actively looking for backend software engineers who are passionate about building cutting-edge systems that work on the latest tech stack (Python, Django) but also help save lives. You’ll have the opportunity to learn and lead the development of several AI-enabled products and solutions within the company that are geared to help accelerate the development of new cures and to reduce the inefficiencies in how healthcare information is managed. 

Key Responsibilities:

• Design, develop, and deploy scalable APIs using Python/Django.
• Integrate third-party APIs like Facebook page API, Google Business API, and all other social APIs (10+)
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write clean, maintainable, and testable code.
• Develop and maintain authentication mechanisms, including OAuth, JWT, and SSO integration with third-party providers.
• Optimize and maintain existing APIs for performance and scalability.

Required Skills and Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, or related field.
• Experience:
• 2+ years of experience in Python development.
• Proven experience in designing and developing RESTful APIs.
• Advanced proficiency in Python programming.
• Strong experience with databases (e.g., MySQL, Elasticsearch).
• Hands-on experience with SSO protocols and implementation (e.g., OAuth, SAML, OpenID Connect).
• Experience integrating SSO with third-party providers.
• Proficiency in using JSON Web Tokens (JWT) for secure data exchange

• Technical Skills:
• Proficiency in Python and Python frameworks (Django, Flask).
• Solid understanding of web technologies (HTTP, SSL/TLS, JSON, XML).
• Familiarity with API documentation tools (e.g., Swagger, Postman).
• Experience with version control systems (e.g., Git).
• Expertise in authentication and authorization methods.
• Ability to write clean, maintainable, and efficient code following best practices.
• Experience in writing unit tests for code to ensure reliability and maintainability

Job Title: Training Coordinator  

Location: Bengaluru, India  

Experience: 0-2 years  

Qualification: Bachelor of Computer Applications (BCA)  

Mandatory Skills: Excellent Communication Skills  

Job Summary:  

As a Training Coordinator, you will be responsible for organizing, scheduling, and managing training programs for employees or clients. You will ensure smooth execution of training sessions, coordinate with trainers, and maintain training records.

Key Responsibilities:

- Plan, schedule, and coordinate training sessions.  

- Communicate with trainers and trainees to ensure smooth execution.  

- Maintain training records and documentation.  

- Assist in the development of training materials and resources.  

- Evaluate training effectiveness and provide feedback.  

- Handle queries related to training programs.  

- Ensure compliance with company training policies.  

Required Skills:

Excellent communication skills (verbal & written).  

Strong organizational and time-management abilities.  

Ability to work in a fast-paced environment.  

Basic knowledge of training methodologies.  

Proficiency in MS Office (Excel, PowerPoint, Word).  

Preferred Skills:

- Experience in coordinating training programs.  

- Knowledge of Learning Management Systems (LMS).  

- Ability to multitask and manage multiple training sessions.  

Key Areas of Responsibility

• Participate in project discovery/analysis, design, and deployment planning.
• Document business requirements and functional specifications using Microsoft’s Surestep methodology (GAP Fit analysis and Functional Requirements Documentation).
• Analyze client business processes and recommend ways to improve or re-engineer for optimum performance.
• Implement and deploy Dynamics 365 Business Central software (design, configure, train, support).
• Understand user and system requirements and identify specific enhancement customizations if necessary.
• Provide data migration and conversion services.
• Deliver application training in online and in a one-on-one environment.
• Provide basic technical support for project life cycle as well as complex support issues.
• Manage client expectations, the project team (internal and external) all while providing superior customer service.
• Work with application developers during design, development, and testing phases.
• Draft end user documentation.
• Assist in presales demos and related activities

Required Candidate Profile:

• Should have worked in multiple versions of Dynamics NAV and D365 Business Central for international clients.
• Should have completed at least 6-7 full life cycle implementation (Full Life Cycle = General Ledger, Accounts Receivable, Accounts Payable, Fixed Assets, Budget, Cash flow, SCM, Inventory, Decret Manufacturing).
• Background or strong career interest in finance or business analysis.
• Possess a strong, professional work ethic.
• Excels at team collaboration.
• Demonstrated problem-solving and decision-making skills.
• Strives to provide exceptional customer service and high client satisfaction.
• Strong verbal, written and organizational skills.
• Must be fluent in English – both verbal and written

We are seeking a highly skilled and experienced Subject Matter Expert (SME) to join our team and provide valuable insights and analysis on our cybersecurity training content and competitors. Our business vertical focuses on delivering automated cybersecurity training through a software platform to over 1 million employees of our 150+ global customers. We cater to various industries and diverse backgrounds, with different levels of technical expertise. Thus, we create a diversified variety of content to cater to the training requirements of different user groups and personas. The SME's role will be pivotal in ensuring efficient and effective cybersecurity awareness training by creating high-quality content. 

Responsibilities: 

● Review and evaluate cybersecurity awareness content to ensure accuracy, relevance, and effectiveness. 

● Write industry-specific technical content to cater to the diversified audience.

● Provide feedback and recommendations to improve content quality and alignment with industry standards. 

● Conduct competitive analysis to identify industry trends, best practices, and potential gaps in our offerings. 

● Analyze global competitor strategies and offerings to identify strengths, weaknesses, and opportunities that benefit our customers. 

● Stay up-to-date with the latest cybersecurity trends and industry developments to ensure our offerings remain competitive. 

● Collaborate with cross-functional teams to ensure content is aligned with marketing and sales strategies. 

● Identify and refine complex security problems in a simplified and layman way. 

Qualifications: 

● Bachelor's degree or certifications in cybersecurity, computer science, or a related field.

● Minimum of 3-5 years of experience in cybersecurity content writing and competitive analysis.

● Strong knowledge of cybersecurity concepts and best practices. 

● Experience with analyzing competitor strategies and offerings. 

● Excellent communication and collaboration skills. 

● Strong analytical and critical thinking skills. 

● Self-motivated and able to work independently. 

● Ability to adapt to changing priorities and deadlines. 

If you are a cybersecurity professional with a passion for creating high-quality content and analyzing the cybersecurity industry's latest trends and developments, we encourage you to apply. Join our team and help us deliver top-notch cybersecurity awareness training to our global customers.