L1 Support Consultant

Key Responsibilities:

• Azure Cloud Infrastructure Management:
• Design, deploy, and manage IaaS, PaaS, and SaaS components on Microsoft Azure.
• Implement and maintain virtual networks, storage accounts, virtual machines (VMs), and other cloud resources.
• Automate and optimize provisioning of Azure resources using Azure CLI, PowerShell, and ARM templates.
• Terraform and Infrastructure-as-Code (IaC):
• Design and implement Infrastructure as Code (IaC) solutions using Terraform to automate resource provisioning.
• Write reusable and maintainable Terraform modules to manage Azure infrastructure.
• Use Terraform for continuous integration and deployment (CI/CD) pipelines for infrastructure management.
• Cloud Security and Governance:
• Implement best practices for cloud security in Azure, including role-based access control (RBAC), encryption, and network security.
• Ensure that infrastructure adheres to company policies and industry standards for compliance.
• Automation and Scripting:
• Automate routine tasks to enhance operational efficiency.
• Write and maintain scripts for deployment, monitoring, and management of Azure resources.
• Collaboration and Documentation:
• Work with cross-functional teams to identify and implement cloud solutions.
• Provide technical guidance and training on Azure best practices.
• Document cloud infrastructure, processes, and troubleshooting guides.

Required Skills and Qualifications:

• Proven experience with Microsoft Azure cloud services and infrastructure management.
• Strong hands-on experience with IaaS (Virtual Machines, Networking, Storage) and PaaS (App Services, SQL Databases, Azure Functions).
• Expertise in Terraform for building and maintaining cloud infrastructure.
• Proficiency in Azure Resource Manager (ARM) templates, Azure CLI, and PowerShell.
• Understanding of cloud security principles and tools in Azure, including encryption, firewalls, and RBAC.
• Experience with CI/CD pipeline tools (e.g., Jenkins, Azure DevOps) for automated deployments.
• Familiarity with Azure Active Directory and role-based access control (RBAC).
• Strong knowledge of networking, including VNETs, VPNs, subnets, and load balancers.
• Excellent problem-solving skills, with the ability to troubleshoot and resolve complex issues.
• Good understanding of monitoring and logging tools in Azure (Azure Monitor, Log Analytics).
• Strong written and verbal communication skills for documentation and teamwork.

Preferred Qualifications:

• Azure certifications such as Azure Solutions Architect Expert or Azure Administrator Associate.
• Familiarity with other IaC tools like Ansible or Chef.
• Experience with containerization technologies (e.g., Docker, Kubernetes).
• Knowledge of serverless architectures and Azure Functions.
• Experience working in agile environments.

Why [Company Name]?

• Competitive salary and benefits package.
• Opportunities for professional growth and career advancement.
• Dynamic, collaborative work environment.
• Flexible work hours and remote work options.
• Exposure to cutting-edge cloud technologies.

Skills Required:

• 4+ years' experience in application development in the following
• Mandatory:        C# ASP.NET, MVC, REST API, T SQL, oops, Client facing skills
• Preferred:         ASP.Net Core, JavaScript or Angular, Azure, VB.NET, WWF, Microservices

Job Description:

• Mandatory:        Extensive hands-on experience in developing web applications using C# ASP.NET and MVC
• Mandatory:       TSQL ability to develop and analyze existing complex flows within Stored Procedures
• Mandatory:        Utilizing REST APIs for development of background processes with an emphasis on security (OIDC/OAUTH) and performance
• Mandatory:        Extensive understanding of Object-Oriented Design and Programming.
• Mandatory:        Ability to talk to international clients and also capable of explaining about the product features as well as support issues (client checks this ability by asking them to explain about their current projects)
• Preferred:           Angular (not AngularJS) or / and JavaScript
• Preferred:           Azure based DevOps and source check into Git and maintaining version control
• Preferred:           Windows Workflow Foundation (workflow activities and business process automation) => tool utilizes VB.Net syntax
• Preferred:           Azure function apps for serverless workloads
• Preferred:           Experience implementing integrations (utilizing SOAP, SFTP, XML, etc.)
• Preferred:           Experience with microservice architectures

1.Provide post-sale support to clients by guiding them through payment schedules, cost breakdowns, and ensuring a smooth transition after the purchase of property/.

2. Manage communication between clients and internal teams to resolve issues related to payments, contracts, and delivery.

3. Serve as the primary point of contact for clients, ensuring they receive timely updates on payment due dates and outstanding balances.

4. Address and resolve client concern promptly, ensuring high levels of customer satisfaction and retention.

5.Maintain accurate and up-to-date records of payments, invoices, and financial transactions.

6.Assist clients in understanding the terms of their contracts and coordinate with the finance team for accurate billing and invoicing.

7.Develop educational materials to explain complex processes such as payment terms, contract terms, or maintenance schedules.

8. Establish and nurture long-term relationships with clients through regular communication, proactive outreach, and personalized attention.

9.Handling flat modification after coordination between Client and Company 

We are looking for a QA Automation  Engineer who understands how to ensure the quality of a product that is changing very fast. If you're passionate about writing code to test financial products at scale , then we want to chat. Are you ready to revolutionize the small business banking industry with us?

About the Role

• Collaborate with developers and product managers to deliver the highest quality with each release
• Own the acceptance criteria process with developers and create detailed, comprehensive, and well-structured test plans and test cases for features
• Create the necessary automation library and framework as required and build automation tests and integrated them to CI/CD pipeline
• Communicate using synchronous and asynchronous channels to collaborate effectively

Requirements for the Role

• 5+ years experience with manual and automation testing
• Experience with QA methodologies for large scale web and mobile applications, understanding of software development process
• Experience with mobile,(android and iOS) web and API automation testing using tools such as Selenium, Appium and Postman
• Demonstrated ability to work well with others in a team environment and with geographically distributed teams
• Experience working with SCM tools like Git
• Experience in implementing CI/CD regression pipelines

Role & Responsibilities:

• Individuals are responsible for all traditional development activities analysis, design, coding, testing, and documentation.
• Add new features to existing Windows and Web-based applications in Visual Studio 2019. Interacting with the internal team.
• Transform business and design needs into innovative products.
• Drive all projects to completion within deadlines.
• Perform thorough testing to find issues ahead of time.
• Engineering software needs a more precise analysis & coding skillset 
• Enhance skillset by working with fortune 500 clients
• Interacting with the internal team. 

Qualifications:

• B.E in computer science or related fields.
• Hands-on development experience with web & database technologies (MS SQL).
• Excellent programming & communication skills Strong problem-solving, judgmental, and decision-making skills.
• Ability to work at the tactical and strategic levels of IT initiatives.
• Impressive hands-on experience in .Net technologies. Impressive hands-on experience and knowledge with C#, SQL, JSON, XML, Win Forms & MVC, Angular, JavaScript, jQuery, HTML/CSS.
• Self-Motivated, flexible & Innovative.

• Work with developers to design algorithms and flowcharts
• Produce clean, efficient code based on specifications
• Integrate software components and third-party programs
• Verify and deploy programs and systems
• Troubleshoot, debug and upgrade existing software
• Gather and evaluate user feedback
• Recommend and execute improvements
• Create technical documentation for reference and reporting

• Building Progressive Web App components and features for the company's advanced health-tech platform using React Js, Node Js
• Communicating effectively in a cross-functional product development team and presenting ideas and solutions effectively.

• Expertise in Database Administration on Production Servers with server configuration, performance tuning, and maintenance with outstanding troubleshooting capabilities in Cloud – AWS / Azure.
• Efficient in Architecting, Configuring, Maintaining, Monitoring, Troubleshooting SQL Servers.
• Strong understanding of SQL database structures, principles, and practice
• Strong experience handling Backups, Restores, Corruption, and Disaster Recovery scenarios.
• Experience in installing and configuring SQL Server databases of different versions.
• Experience in Performance Tuning and Optimization, backups, restores, recovery models. Writing & optimizing SQL statements, partitioning, clustering, HA, DR. Experience in DMV & DDL queries.
• Independently analyze, solve, and correct issues in real-time, providing problem resolution end-to-end.
• Skilled in working with large volumes of data and loading data from multiple sources.
• Knowledge of reporting and query tools and practices.
• Knowledge of indexes, index management, and statistics.
• Skilled in deploying database change scripts
• Scheduling database backups, taking full and Transaction log backups.
• Automate SQL server tasks (SQL jobs, Windows scripts, etc.)
• Exposure to MySQL will be an added advantage.

Soft skills:

• Mission led. Someone who buys into the mission of a company and the problem they are solving. The company is growing fast and have a tonne of things they need to achieve; they want people that are bought in for the long term and believe in what they’re doing. 
• Pragmatic thinker. You have a structured approach to situations, if you do not know the answer, you’ll know how to find it out. 
• Open to change. You are able to work in a fast-paced environment where priorities can change instantly, and you are able to adjust. 
• Technologist. Someone that is passionate about what they do and experienced in server operating systems and application deployment, configuration, and maintenance. 
• Communication and Presentations skills.