Customer Success (Health Care Experience Is mandatory)

Job highlights

Bachelor's degree in Computer Science or related field; 8+ years in program management with focus on system integrations; strong understanding of APIs and cloud architectures

Lead and manage multi-project programs; collaborate with stakeholders to define objectives; oversee project managers and ensure alignment with strategic goals

Job description

Job Title: Senior Program Manager

Job Summary:

We are seeking an experienced and strategic Senior Program Manager with 8+ years of leadership experience overseeing complex, multi-project initiatives across enterprise environments. The ideal candidate excels at aligning cross-functional teams, managing interrelated projects, and delivering integrated business outcomes that span systems, platforms, and processes.

Key Responsibilities

Lead and manage programs composed of multiple related projects focused on systems integration and business transformation.

Collaborate with internal stakeholders and external partners to define program objectives, integration strategy, and long-term roadmap.

Oversee project managers and cross-functional teams to ensure coordinated execution across workstreams.

Monitor program-level budgets, timelines, dependencies, risks, and deliverables to ensure alignment with strategic goals.

Facilitate communication across engineering, product, QA, DevOps, and business functions to ensure seamless system integration.

Ensure compliance with integration standards, security protocols, and data governance throughout the program lifecycle.

Present regular program status updates, including risks, milestones, KPIs, and strategic impacts, to senior leadership and executive sponsors.

Drive continuous improvement by capturing program-level lessons learned and enhancing delivery frameworks for future initiatives.

Qualifications

Bachelors degree in Computer Science, Engineering, Information Systems, or related discipline.

8+ years of program or project management experience, with a focus on large-scale system integrations and enterprise-wide initiatives.

Demonstrated ability to manage complex programs with multiple concurrent projects across distributed teams and geographies.

Strong understanding of integration principles including APIs, ETL, data flows, and cloud-based architectures (e.g., AWS, Azure).

Industry certifications such as PgMP, PMP, PRINCE2, or Agile/Scrum Master are highly preferred.

Proficiency in portfolio and program management tools such as Jira, Confluence, Smartsheet, MS Project, or similar.

Excellent strategic thinking, leadership, communication, and stakeholder management skills.

Preferred Experience

Experience with enterprise application integration (EAI), SaaS ecosystems, or IT transformation programs.

Familiarity with middleware platforms like MuleSoft, Dell Boomi, or Informatica. Proficient in Agile, Waterfall, or hybrid delivery methodologies at a program level.

Comfortable engaging with senior technical and business stakeholders to influence direction and decision-making.

Role: Program Manager

Industry Type: IT Services & Consulting

Department: Project & Program Management Employment Type: Full Time, Permanent

Role Category: Other Program / Project Management

Education

UG: B.Tech/B.E. in Any Specialization

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Program ManagementProject ManagementJIRA

Team HandlingPMOPortfolio ManagementStakeholder Management Report this job

About company

Our Work Culture

At Technoidentity, we believe that learning and growth should be continuous. We know that when people are able to lead with their strengths, they thrive. That's why we create an environment that is flexible and empowering, so that people can create the perfect work-life harmony. We are purpose- driven and inclusive, and we believe that wellness, respect, fun, and strong values can co-exist.

Company Info

Address:

3 RD FLOOR, 8-2-293/82/564 A 43, PRASHATHI TOWER Road Number 92, JUBILEE HILLS, Hyderabad Hyderabad, Telangana, Hyderabad, Telangana, India 

About the job

As a Senior SIP Engineer, you must take complete ownership of supporting all VoIP infrastructure, debugging issues related to specific servers or software, or remote clients such as SIP devices (both virtual such as soft-phone or WebRTC client, and physical such as a desk phone or an on-premise PBX), and providing fixes.

• Support customers during EST timezone during critical releases or emergency incidents 5+ yrs of supporting global VoIP services and/or applications on cloud-based servers.
• Expertise in SIP call flow analysis and debugging Expertise in setup and maintaining SIP-based monitoring, debugging, and alerting services
• Experience scripting call flow, dialplan, and custom routing with FreeSwitch using LUA and XML
• Experience in debugging Kamailio and Freeswitch-based applications is a must Good problem-solving and analytical skills Excellent written and verbal communication
• Experience working with open-source projects
• Exposure to SIP Carrier Integration
• Advanced Experience with cloud media infrastructure (load balancers, gateways, SBCs, STUN, TURN)
• Advanced Knowledge of all modern VoIP protocols/platforms including (SIP, RTP stack & SDP, RTCP, TCP, UDP, SIP, HTTPS, SSL/TLS)

Navtech (Navaratan Technologies) 

Hyderabad, India

Navtech is a premier IT software and Services provider. Navtech’s mission is to increase public cloud adoption and build cloud-first solutions that become trendsetting platforms of the future. We have been recognized as the Best Cloud Service Provider at GoodFirms for ensuring good results with quality services. Here, we strive to innovate and push technology and service boundaries to provide best-in-class technology solutions to our clients at scale. We deliver to our clients globally from our state-of-the-art design and development centers in the US, Hyderabad, and Pune.

We’re a fast-growing company with clients in the United States, UK, and Europe. You will join a team of talented developers, quality engineers, product managers whose mission is to impact above 100 million people across the world with technological services by the year 2030.

We are looking for a responsible Assistant to provide personalized secretarial and administrative support to our MD & CEO in a well-organized and timely manner. You will work on a one-to-one basis on a variety of tasks related to the MD & CEO’s working life and communication with various stakeholders, both within and outside the organization.

Working as an Assistant at Navtech, you will:

• Act as the single point of contact between our MD and internal/external stakeholders
• Screen and direct phone calls and distribute correspondence
• Handle requests and queries from various stakeholders in a timely manner
• Manage our MD & CEO’s diary and schedule his meetings and appointments
• Make travel arrangements for our MD & CEO as and when required
• Take dictation and minutes of meeting as per requirement
• Produce reports, presentations and briefs for the MD & CEO accordingly
• Implement & execute business workflows
• Handle employee queries & report them to the MD

Who Are We Looking For Exactly?

• Someone with proven work experience as a Personal Assistant to a CXO / MD / CEO
• Someone with good knowledge of general office management systems and processes, and up-to-date knowledge of latest office gadgets, applications and technologies
• Someone with proficiency in usage of MS Office
• Someone who is well versed in use of English for regular communication (verbal and written).
• Knowledge of Telugu and Hindi would also be preferable, but not mandatory
• Someone with good educational background with at least 2-3 years of experience in a similar role
• Someone with the ability to multitask and prioritize their own daily workload
• Someone who can maintain a high level of integrity and discretion while handling all confidential information that they come across
• Someone with a genial and a pleasing personality overall

Why Navtech?

• Performance Review and Appraisals twice a year
• Competitive pay package with additional bonus & benefits
• Medical Insurance cover for self & immediate family
• Work with a culturally diverse team from different geographies

We are looking for an AI Architect to join our team.

Responsibilities

• Architecture Design: Develop scalable and efficient AI architectures.
• Technical Guidance: Provide expertise and guidance to development teams.
• System Integration: Collaborate to integrate AI technologies into systems.
• Performance Optimization: Optimize AI models and infrastructure.
• Data Management: Manage large datasets for AI training.
• Ethical Considerations: Address ethical and privacy concerns.
• Technical Documentation: Create comprehensive technical documentation.
• Collaboration and Communication: Collaborate with stakeholders.
• Problem-Solving: Analyze and troubleshoot technical issues.
• Continuous Learning: Stay updated with AI advancements.

Requirements

• Education: Bachelors or masters degree in computer science or related field.
• Experience: 8+ years of experience with 3+ years as an architect. Extensive experience in Gen AI and LLM technologies, including exposure to open source LLMs is a must.
• Technical Expertise: Proficiency in NLP, machine learning, and deep learning. Familiarity with open source LLM frameworks like GPT-3/4 or similar models.
• Architectural Design: Ability to design scalable and efficient AI architectures.
• System Integration: Skill in integrating AI technologies, including open source LLMs, into new or existing systems.
• Performance Optimization: Experience in optimizing AI models and systems, including open source LLMs, for efficiency.
• Data Management: Knowledge of handling large datasets for Gen AI and LLM training, including open source LLMs.
• Ethical Considerations: Understanding of AI ethics and privacy concerns, particularly relevant to open source LLMs.
• Collaboration and Communication: Strong teamwork and communication skills.
• Problem-Solving: Aptitude for troubleshooting and resolving technical challenges related to open source LLMs.
• Continuous Learning: Willingness to stay updated with advancements in Gen AI, LLMs, and open source LLM technologies.

Business Development Executive 

We are looking for an experienced salesperson who is excited by the idea of spending most of their time engaging with prospective customers. Your role will be that of a “hunter:” scouting the landscape, identifying targets, and bringing back potential opportunities. However, you will have the opportunity to close accounts as you feel more comfortable with our product and services. 

The ideal candidate excels at and enjoys networking with prospects to build interest in and enthusiasm for disruptive technology. We are looking for you to open doors to companies, benefits brokers and health carriers, however you can, leverage technology, conferences, and old-fashioned pavement-pounding. You’ll educate prospects about our Wellness and Engagement platform to support workplace wellbeing, employee engagement and company culture. Additionally, how Woliba can help prospects save time and money managing the company initiatives. You must be a self-starter and passionate about wellness. 

• Researching organizations and individuals to find new opportunities.

• Finding and developing new markets to drive sales and growth.

• Contacting potential clients to establish rapport and demo our product. 

• Work directly with the CEO and Founder to close the opportunities you bring in and receive the support you need to continue growing and learning.
• Developing quotes and proposals for clients, and responding to RFPs. 

• Building relationships and developing partnerships with brokers and other channel partners to increase revenue and growth opportunities. 

• Rapidly prototype and evaluate various outreach and networking techniques to build a scalable, repeatable sales playbook.
• Collaborate with our marketing team to inform content creation that answers prospects’ most common questions and concerns.
• Attending conferences, meetings, and industry events as needed. 

About you:

• 2+ years of experience within SaaS technology or the software industry
• 6+ years of sales and or business development experience ideally in HR technology, employee benefits or software sales
• BS Degree in Business, Marketing or related field.
• Excellent writing, communications and presentation skills with exceptional attention to detail
• You are passionate about health and fitness, empathetic and a curious person
• You’re authentic and you don’t feel the need to oversell yourself.
• Ability to handle multiple projects and work effectively with stakeholders across different function areas
• Collaborative and team-oriented, with an ability to build strong working relationships across levels, departments, and geographically dispersed office locations
• Driven, self-motivated, and able to work in a fast-paced, high-growth environment
• Experience working in software startups and driving growth is a huge plus

Our Culture

We help companies manage their biggest asset, their people. We are disrupting the corporate wellness market to help companies large and small to support employee and workplace wellbeing. If you’re ready to join our growing team and have the opportunity to be a part of a company that is focused on Woliba (Work-Life-Balance) then we’d love to hear from you.