
- The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
- Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
- Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
- Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
- Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
- Conducting thorough testing of new features within the test environment for a better understanding of the product.
- Provide status updates and conduct periodic meetings to keep clients up to date.
- Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
- Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
- Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
- Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
- Strong problem-solving skills, with a keen attention to detail in issue resolution.
- Customer-focused mindset, ensuring a positive and supportive experience for users.
- Technical aptitude and the ability to understand and explain complex product features.
- Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
- Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
- Ability to work collaboratively in a team environment and adapt to evolving product requirements.
- Eagerness to learn about the product and its capabilities.
- Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

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Location: Arjan Garh, MG Road Delhi
Job Type: Full-Time
Job Role: UI/UX Engineer
Pay range: 25K- 45K
IMMEDIATE JOINERS PREFFERED
About Us: Our Aim is to develop ‘More Data, More Opportunities’. We take pride in building a cutting-edge AI solutions to help financial institutions mitigate risk and generate comprehensive data.We are looking for a talented UI/ UX Designer to join our dynamic team and contribute to that which makes a real impact.
Job Description:
As a UI/UX Designer at Timble, you will play a key role in designing intuitive, engaging, and visually appealing user interfaces for our web and mobile applications. You will collaborate closely with product managers, developers, and other stakeholders to create user-centered designs that align with our business goals and user needs.
Key Responsibilities:
- Design: Create wireframes, prototypes, and high-fidelity mockups for web and mobile applications using tools like Sketch, Figma, Adobe XD, or similar.
- User Interface Design: Translate design wireframes and mockups into functional user interfaces using HTML, CSS, and JavaScript.
- Collaboration: Work closely with product managers, developers, and other team members to gather requirements and feedback, and to ensure designs are implemented accurately.
- Usability Testing: Plan and conduct usability tests, analyze results, and iterate on designs based on feedback and findings.
- Problem-Solving: Identify and address design challenges, propose solutions, and continuously improve the user experience.
- Documentation: Document design processes, decisions, and user flows for future reference and team alignment.
Qualifications and requirements:
- Experience: 1 year experience as a UI/UX Designer or similar role.
- Portfolio: A strong portfolio showcasing your design work, including case studies and examples of your design process.
- Skills: Proficiency in design tools such as Sketch, Figma, Adobe XD, or similar.
- User-Centered Design: Solid understanding of user-centered design principles, usability best practices, and accessibility standards.
- Communication: Excellent verbal and written communication skills with the ability to articulate design decisions and collaborate effectively with cross-functional teams.
- Education: Bachelor’s degree in any field.
- Languages & Frameworks: Proficiency in HTML5, CSS3, JavaScript, and familiarity with front-end frameworks like React, Angular.
How to Apply:
Share your application at linkedin.com/in/shefali-gupta08/ along with Current CTC, ECTC and Notice Period
5+ years backend Python
Has shipped at least one production LLM agent (tool-using, not a chat wrapper). They should be able to describe what broke and how they measured quality.
Hands-on with Claude SDK / OpenAI Assistants / LangGraph (Claude SDK preferred — your stack)
RAG in production: chunking strategy choices, hybrid search, retrieval evaluation
Vector DB experience: Qdrant, pgvector, or Pinecone
Treats prompt engineering as an engineering discipline — has eval suites, not just "vibes-based" iteration
Has built at least one system with feedback loops (not static RAG that's frozen on day one)
Strong nice-to-haves
Frappe / ERPNext experience (willingness to learn it is fine — it's quirky but documented)
Insurance, fintech, or another regulated-data domain
Telegram Bot API
Document AI: Google Vision, Textract, or layout-aware OCR
Eval frameworks: Braintrust, LangSmith, or has rolled their own
Required Skills & Qualifications
- 5–7 years of hands-on Salesforce development experience.
- Strong expertise in Salesforce CPQ, Revenue Cloud, and Agentforce.
- Hands-on experience in Apex, LWC, SOQL, SOSL, Triggers, and API integrations.
- Solid understanding of Salesforce data model, workflows, validation rules, and approval processes.
- Experience with Agentforce implementation, including AI-driven insights, guided selling, and workflow automation.
- Salesforce certifications preferred: Platform Developer I/II, CPQ Specialist, Revenue Cloud Consultant, or Agentforce certification (if available).
Preferred Skills
- Exposure to Salesforce CPQ, Revenue Cloud, Agentforce and Experience Cloud.
- Experience with DevOps tools like Copado, Gearset, or Git for release management.
If interested kindly share your resume on 82008 31681
Role: Sr. Java Developer
Exp: 5-7 Years
CTC: up to 30 LPA
Location: Bangalore
Roles and Responsibilities:
- Requirement Analysis, Design and develop, build and maintain modular widgets, custom
- interfaces and middleware components using technologies mentioned.
- Only candidates with motivation to do hands on development and troubleshooting, are
- Willing to help team members when they are stuck, and are willing to work for a technology oriented firm should apply.
- Candidates with experience in technologies like J2EE, spring, Hibernate and java related technologies should apply.
- Ability to design and code using open-source technologies and frameworks.
Looking candidates from Banking or Payment Domain
Greetings from People First!!!
We are hiring for the position of Automation Tester for one of a US Product based company.
Location: Chennai
Skills: Automation Testing, Postman, Cypress, API Testing.
Roles and Responsibilities:
- Bachelor's Degree or higher in Computer science or related field preferred
- 5+ years of experience writing and executing detailed test cases, test plans and test design documents
- 2+ years of hands-on experience implementing an automation framework of front-end, back-end, and REST API services\applications.
- Experience in leading test automation practices for Agile and DevOps teams across an agile environment.
- Experience and strong understanding of automation tools such as Selenium Web driver, SoapUI, Client UFT, and JMeter.
- Hands-on experience in unit test frameworks like NUnit/ MS Test.
- Experience with tools such as JIRA, Confluence, Test Rails to log bugs and test results.
- Working knowledge and experience of Agile with Scrum methodology.
- Excellent communication skills.
- Ability to explain complex technical issues to both technical and non-technical audiences.
- Team player as well as a self-starter who needs little supervision. Able to use independent judgment to plan, prioritize and organize a diversified workload.
- Demonstrated ability to collaborate and foster a team-oriented, results-driven culture.
- Comfortable working in a fast-paced and dynamic environment.
Knowledge, Skills, and Competencies:
• Ability to create test plans from business requirements and technical specifications.
• Strong Knowledge of Selenium WebDriver, JavaScript, Postman, Web Services, and Rest services.
• Demonstration work experience in API Testing using Postman.
• Strong Knowledge of Zephyr Scale in Jira for UI testing.
• Advanced technical QA experience.
• Knowledge of best practices, procedures and software development lifecycle.
• Solid understanding of the software development life cycle (SDLC) and associated methodologies.
• Solid understanding of SQL/SQL queries and automated testing, preferred.
• Ability to create test plans from business requirements or technical specifications.
• Strong skills that promote and facilitate the performance of project team members.
• Prioritizes and uses time efficiently; develops realistic action plans
• Highly flexible and able to make quick assessments of needs and priorities.
• Initiative to recognize and resolve problems.
• Familiarity with Automation Testing.
• Excellent communication skills and experience communicating with a variety of staff levels.
• Experience communicating plans and reporting status to both team, executive management and pertinent stakeholders.
• Advanced Skills in MS Office applications including Excel, Word, and Outlook.
• Regular attendance is required.
What you’ll do:
- Will have a unique and rewarding opportunity to shape and design an app with a huge impact on the Automotive industry
- Write highly scalable software in Swift ad Kotlin with a focus on reusability and efficiency
- Work with some of the best people in the industry to build and maintain compelling user experiences
- Working with iOS Frameworks such as AVFoundation/video streaming, CoreML
- Work with open-source multimedia projects, such as FFmpeg
What you’ll bring:
- 5+ years of iOS/Android development.
- Strong background in software engineering with large-scale apps
- Experience with iOS/Android SDKs
- Expert knowledge of XCode/AppCode IDE, build and distribution processes
- Experience writing multi-threaded/asynchronous code
- Creative and innovative problem-solving skills with a passion for new technologies
- Strong team player and ability to work without many directions when needed
Bonus points for:
- B.Sc./M.Sc. in Computer Science or related fields
- Knowledge of C/C++
- Background/experience in AI (e.g. deep learning, computer vision)
- Contributions to community software
Note: We are looking for immediate joiners. Selected/Offered candidates can ready to join within 15 to 30 days of time can apply.
Job brief
We are looking for a Full Stack Developer to produce scalable AI based software solutions.
You’ll be part of a cross-functional team that’s responsible for the full software
development life cycle, from conception to deployment.
As a Full Stack Developer, you should be comfortable around both front-end and back-end
coding languages, development frameworks and third-party libraries. You should also be a
team player with a knack for visual design and utility.
If you’re also familiar with Agile methodologies, we’d like to have conversation with you.
Responsibilities
- Work with data science teams ,development teams and product managers to ideate
- software solutions
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design
- Develop and manage well-functioning databases and applications
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade software .
- Create security and data protection settings
- Build features and applications with a mobile responsive design
- Write technical documentation
- Work with data scientists and analysts to improve software
- Capable to handle the individual module / Project
- 2-5 years of relevant experience as a Full Stack Developer or similar role
- Experience developing Web based,desktop and mobile applications
- Familiarity with common stacks
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery etc).
- Knowledge of multiple back-end languages (e.g. Java, Python,C#) and JavaScript frameworks (e.g. Angular, React, Node.js)
- Experience in React.js .
- Experience in Python Django Framework .
- Familiarity with databases (e.g. MySQL,Postgresql, MongoDB), web servers (e.g.Apache) and UI/UX design .
- Familiarity with Cloud services like AWS, GCP.
- Excellent communication and teamwork skills
- Great attention to detail
- Organizational skills
- An analytical mind

What you'll do:
- Solve complex development problems and produce the highest quality code while striving to push technical boundaries
- Work closely with both external clients and internal, cross-functional product and technical teams to support multiple projects
- Maintain technical design documentation, communicating architectural and design changes to development teams
- Conduct regular design and code reviews, establishing and publishing quality and performance metrics
- Manage and foster a team-oriented environment, providing technical oversight to team members
Basic qualifications:
- Bachelor of Science
- 9+ years of experience working with .NET technologies, with advanced proficiency in C#
- A minimum of 4-5 years working with SQL Server Databases, designing new or altering existing table structures to meet project requirements
- Demonstrated knowledge of enterprise architecture and SOA services
- Strong background in web technologies and architectures
- Technical acumen and understanding of Agile technical practices and how they operate within an Agile organization
- Strong Communication Skills
- Proven ability to build, manage and foster a team-oriented environment
Preferred qualifications:
- Data-driven, analytical approach to problem solving and project management
- Experience working in a product-based IT company and/or banking and financial services company
- Familiarity with multiple implementation standards and methodologies, including Agile
- Experience working with ASP.NET MVC, Entity Framework, LINQ, NoSQL, Message Queue, and building Reusable Libraries








