
- The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
- Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
- Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
- Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
- Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
- Conducting thorough testing of new features within the test environment for a better understanding of the product.
- Provide status updates and conduct periodic meetings to keep clients up to date.
- Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
- Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
- Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
- Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
- Strong problem-solving skills, with a keen attention to detail in issue resolution.
- Customer-focused mindset, ensuring a positive and supportive experience for users.
- Technical aptitude and the ability to understand and explain complex product features.
- Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
- Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
- Ability to work collaboratively in a team environment and adapt to evolving product requirements.
- Eagerness to learn about the product and its capabilities.
- Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

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Backend Developer responsible for managing back-end services and the interchange of data between the server and the users.
Your primary focus will be the development of all server side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end.
We are looking to recruit a candidate for a role that will require:
- Create and consume restful APIs
- Design, develop, and maintain internal and external applications
- Build efficient, testable, and reusable modules
- Write high quality, structured application/interface code and documentation
- Identify solutions through research and collaboration that resolves the root of problems as they arise
- Define functional and technical requirements for application software to develop skills and knowledge
- Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
- Contribute in all phases of the development lifecycle
Requirement
∙ Proficient in Node.JS
∙ 2+ years’ experience designing, querying, and updating databases in MySQL/nosql
∙ Passion for best design and coding practices and a desire to develop new bold ideas
∙ Good to have knowledge of AWS, Redis, ElasticSearch
Education: Min. Graduate in related discipline
Work experience: 2 years relevant experience
Compensation: Based on Industry Standards
Interview Mode : Face to Face
Key Responsibilities:
- Deliver hands-on training in Core Java, Advanced Java (JSP/Servlets), and frameworks (Spring, Hibernate).
- Design and update course content based on industry trends.
- Conduct assessments, code reviews, and provide personalized feedback.
- Mentor students/professionals in real-world Java applications.
Requirements:
- Strong expertise in Java, OOPs, JDBC, and Spring Framework.
- Prior experience in technical training or mentoring.
- Excellent communication and presentation skills.
The candidate should have good knowledge about the job role. Must have good writing skills. Communication skills are must.
We are looking for an enthusiastic Android Developer Intern with a proven track record of building Android apps from the ground up.
Skills Required
1. Product Design and Development Skills
- Native Android (Java)
- Firebase - firestore
- Cloud functions
2. Design skills
- XML
- Recreate Figma design in XML
3. Testing Skills
Test the feasibility and viability of the App.
Roles and Responsibilities
- Turn an idea into a product.
- Take complete ownership of the app and build the product end to end.
- Own and manage the complete development cycle of the App.
- Understanding the feature requirement and implementing the same.
- Work directly with the company leadership.
- Brainstorm ideas and designs with few of the finest minds in the industry.
About Us:
Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.
Hiring Process:
- Apply for your CV and past work to be reviewed.
- Receive a telephonic interview or assessment upon filling the final step form.
-
Receive offer letter if selected.
Hiring Duration:
Our hiring process takes less than 24 hours from the time you receive the Final Step form.
Validity: Up to Dec 2023
- Apply soon, the earliest applicant would be preferred over the late applicants.
Must have built at least two Android and/or iOS apps with Flutter.
Have published one or more mobile apps in Google Play or App Store.
Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
Solid understanding of the full mobile development life cycle, including automated testing and building.
Experience working in an agile development process.
Design and implement user interface components for JavaScript-based web and mobile applications using React ecosystem.
Build app and UI components from prototypes and wireframes. Work with native modules as and when required.
Use Native APIs for tight integrations with both platforms – Android and iOS Write automated tests to ensure error-free code and performance Improve front-end performance by eliminating performance bottlenecks Create front-end modules with maximum code reusability and efficiency Implement clean, smooth animations to provide an excellent user interface Work with third-party dependencies and APIs Work with Redux architecture to improve performance of the websites/mobile apps Coordinate with the cross-functional teams to build apps in stipulated time/budget.
Be proficient in using version control and continuous integration, with tools such as Git.
Good communication skills in English.
Foreign Accounting experience compulsory (Night Shift)
Required Skills:
- Having experience on daily operations of the accounting in QuickBooks.
- Timesheets, Invoicing, Billing
- Month & Year-End Process.
- Accounts Payable/ receivable.
- Receipt & Payments.
- General Ledger
- Account Reconciliations
- Provide required accounting data and produce financial reports and statements
- Establish appropriate practices for collecting client financial information, analyzing, verifying, and reporting.
- Excellent written and verbal communication skill is a must.
- Candidate should be comfortable in US shifts.
- Preference will be given to first world educated candidates.
- Employee friendly Corporate Work culture
- Excellent Salary structure
- Timings are fixed (6:30 PM to 3:30 AM) with Saturday and Sunday Off.
- Best in class infrastructure
- In-House Meals are available.
- Strong recognition for our employees, giving them excellent career path.
- An outstanding opportunity to work with On-shore US clients.
Location: Candidates from Kerala only
- DOT NETCore,.NET, C#,NET Core, http://asp.net/" target="_blank">ASP.NET Core Rest API, Odata,
- Blazor, HTML, CSS, Bootstrap, JavaScript,
- Development of Docker container-based microservices,
- Azure SaaS Services (Azure Service Bus, Azure Kubernetes Services, CosmosDB, Cognitive Services, Redis),
- Azure DevOps (ALM Platform),
- CI/CD delivery via Azure Pipelines,
- MS-SQL (T-SQL) and No-SQL databases (MongoDB),
- Object-Oriented Programming Principles, SOLID, Design patterns
- Good communication skill
As an SDE - III/IV (Backend), you will solve real-life complex problems and create compelling experiences for our users. In this role, you will ensure that the solutions and processes that we create are of the highest quality. And in doing so, you will champion a seamless app experience for all our users.
If you are confident about solving hard, interesting and UNIQUE problems, and creating an impact within an entrepreneurial environment, then you might just be our next SDE - III (Backend).
What will you do
- Collaborate with teams to develop and support the smooth 24x7 operation of our service.
- Create prototypes and proofs-of-concept for iterative development.
- Stay updated with emerging tech cultures and implement them in production systems.
- Develop scalable, long-term strategies to aid the company’s 10X growth.
- Ensure content quality and consistency of the brand.
- Reduce technical debt with quality coding
What you will need
- BTech degree in computer science or related field.
- 4-10 years of relevant work experience.
- Strong knowledge of any of the databases like MySQL, NoSQL, SQL Server, Oracle, PostgreSQL.
- Experience in Java and web technologies.
- Experience in scripting languages like Python, PHP, etc.
- Hands-on experience with systems that are asynchronous, RESTful and demand concurrency.
- Knowledge of best software engineering practices for all stages of software development life cycle
About Company:
ACKO General Insurance: Acko is India’s first online-only insurance company focused on independent general insurance with its entire operations offered through the digital platform. Being India’s first online-only insurtech player Acko plans to launch low-cost, small-ticket insurance products based on data analytics. Acko plans to create products and deliver opportunities in areas where there are gaps such as personalized insurance products based on user consumption behaviors. Distribution will be key for Acko as it competes with the large insurers which have massive reach. Acko will bring out multiple product lines, offer bespoke pricing and products catering to specific segments and create products for the internet economy. Low cost products for the rural sector will also be key over a period of time, delivered via technology. Website: https://www.acko.com/">https://www.acko.com/
We are a Series C funded company and backed by a marquee set of investors like Mr. Binny Bansal, Amazon, Accel, SAIF, Catamaran etc. Our total funding till date is $143 Million.
ounding Team:
Varun Dua, Founder and CEO
Amit Upadhay, CTO (Ex- BrowserStack, CoverFox, Alumni IIT Bombay)
Deepak Angrula, VP Engineering (Ex-CoverFox, Alumni IIT Bombay)
Vaibhav Shah, VP Engineering (Ex-Tesco, Ola , Alumni IIT Bombay)
Job Description:
Here’s what you'll do:
- Lead and mentor a team of 6-10 talented engineers.
- Develop, test, and deploy features across the entire stack alongside your teammates.
- Responsible for hiring, mentoring and development of our team of engineers to grow a
high-performance engineering organization.
- Collaborate with product & technology teams to deliver major initiatives that drive our
customer growth.
- Guide engineering technical strategy and roadmaps.
- Commitment to high code quality and delivery requirements.
Here's what we're looking for :
- Minimally 8 years of work experience on large-scale and high-traffic projects, preferably in consumer-focused product startups.
- Minimally 2 years of hands-on technical leadership or people management.
- Hands on experience working with Web Back-end.
- Strong hands on coding, design, and architectural skills.
- Comfortable with ambiguity and rapid change: excited about pushing out lots of code
quickly and constantly iterating.
- Experience with hiring and building self-sustaining teams.
- Thorough and methodical: you enjoy working with data and using it to make informed business decisions.
- Empathetic and user-focused: you care deeply about the product experience, you understand users’ motivations and frustrations, and you genuinely want to help them.
- Empathetic and employee-focused: you care deeply about the people in your team,helping them to achieve their professional goals, and enabling them to do the best work of their lives.
To appoint Block Sales Managers for every blocks
To guide them and train them
To inform them their job roles and responsibilities
To aware them their sales target
To generate revenue
To achieve sales target
To look forward business development opportunities
To submit daily growth report










