
- The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
- Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
- Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
- Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
- Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
- Conducting thorough testing of new features within the test environment for a better understanding of the product.
- Provide status updates and conduct periodic meetings to keep clients up to date.
- Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
- Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
- Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
- Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
- Strong problem-solving skills, with a keen attention to detail in issue resolution.
- Customer-focused mindset, ensuring a positive and supportive experience for users.
- Technical aptitude and the ability to understand and explain complex product features.
- Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
- Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
- Ability to work collaboratively in a team environment and adapt to evolving product requirements.
- Eagerness to learn about the product and its capabilities.
- Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

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Position: Junior Façade Designer
Role Objective:
Support the Façade Design team by assisting in the preparation of technical drawings and documentation while developing foundational façade design skills under supervision.
Key Responsibilities:
Assist in drafting and revising façade drawings and technical documents as per team guidance.
Apply company standards, project specifications, and basic engineering principles.
Learn façade materials, systems, and relevant local building codes.
Support day-to-day design tasks and maintain organized project files.
Perform basic quality checks on drawings before review.
Candidate Profile:
Education: Diploma/Bachelor’s in Civil/Mechanical Engineering or Architecture.
Experience: 0–2 years; fresh graduates with an interest in façade/structural design are welcome.
Skills: Basic proficiency in AutoCAD; willingness to learn advanced design tools.
Reporting To:
Façade Designer / Senior Façade Designer
Minimum Qualifications/Experience:
1. B. Pharma, B.Sc./M.Sc. (Chemistry/Microbiology)
2. 8+ Years of experience in QA process in Pharmaceutical / food processing / cosmetics / chemical industries.
Your Job Responsibilities:
C1. Principal thrust area:
You shall be responsible for maintaining and improving all QMS activity, GMP and GLP across the company.
Key Deliverables:
1. Ensure manufacturing practices as per cGMP and GLP standards.
2. Handling QMS activities like change control, validations, stability, qualifications, APQR and Risk assessment etc.
3. Applications for AHC to AQCS, EIA and Capexil and coordinate related activities. (AHV/SPD: This is exclusive knowledge related to Capsule and companies manufacturing animal origin products. We have mentioned this as the candidate on joining will be responsible for this work though he/she may not be having exposure to same.)
4. Organize internal and external audits for ISO, GMP+, FDA, Capexil, GMP+, EIA and others. Maintain the documents required for those audits.
5. Organize internal and external audits for ISO, GMP+, FDA, Capexil, GMP+, EIA and others. Maintain the documents required for those audits.6. Evaluation and approval of Suppliers for RM, PM, testing labs and service providers.
7. Assisting HOD in customer complaint analysis and preparation of customer complaint report.
8. Investigation of incidents, deviations, OOS and ensure corrective actions in place.
9. Reviewing the daily availability of operators and allocating work to them.
10. Maintaining and review BMR documents, guide for relevant changes if required.
11. Label artwork review and management.
Competencies:
D1. Technical Competencies:
a) Analytical skills (spotting trends and patterns)
b) Report writing skills
c) Problem solving abilities
d) GMP and GDP knowledge
e) Good English communication skills (verbal & written).
Behavioural Competencies:
a) Quality and Service Orientation
b) Delivering consistent results
c) Ability to prioritize, organize, manage work and time.
d) Customer Centric
e) Cross Functional Team Working
Reporting & Responsibility:
Position Reports to: Plant Head (M03)
Reportees to this position: Assistant Officer QA – M12 (2 nos)
Your Job Location:
1. Tarapur MIDC. Tarapur MIDC, Boisar, Dist. Palghar, Maharashtra.
Preference will be given to candidates in Tarapur/Boisar area or willing to relocate.
2. For outstation bachelors, Company provides a subsidized bachelor’s flat. For outstation families, Company provides subsidized accommodation in company owned buildings. Relocation allowance is offered.
3.Tarapur- Railway station Boisar takes 1.5 hrs. by train from Borivali Station or by road via Western Express Highway.
4. Suburban local trains direct from Churchgate to Boisar Railway station available.
What’s in it for You:
1. Opportunity to be part of a growing organization offering niche products to Pharma industry.
2. Opportunity to work at Head Office location.
3. Intimate small company culture with MNC professionalism.
4. Company value programs TrANSSCEnD.
5. Employee events like festival celebrations, family fun events etc.
6. Five days working (alternate weeks).
7. Medical Insurance for your immediate family.
8. Housing accommodation for Bachelors & family.
Role : Sr Data Scientist / Tech Lead – Data Science
Number of positions : 8
Responsibilities
- Lead a team of data scientists, machine learning engineers and big data specialists
- Be the main point of contact for the customers
- Lead data mining and collection procedures
- Ensure data quality and integrity
- Interpret and analyze data problems
- Conceive, plan and prioritize data projects
- Build analytic systems and predictive models
- Test performance of data-driven products
- Visualize data and create reports
- Experiment with new models and techniques
- Align data projects with organizational goals
Requirements (please read carefully)
- Very strong in statistics fundamentals. Not all data is Big Data. The candidate should be able to derive statistical insights from very few data points if required, using traditional statistical methods.
- Msc-Statistics/ Phd.Statistics
- Education – no bar, but preferably from a Statistics academic background (eg MSc-Stats, MSc-Econometrics etc), given the first point
- Strong expertise in Python (any other statistical languages/tools like R, SAS, SPSS etc are just optional, but Python is absolutely essential). If the person is very strong in Python, but has almost nil knowledge in the other statistical tools, he/she will still be considered a good candidate for this role.
- Proven experience as a Data Scientist or similar role, for about 7-8 years
- Solid understanding of machine learning and AI concepts, especially wrt choice of apt candidate algorithms for a use case, and model evaluation.
- Good expertise in writing SQL queries (should not be dependent upon anyone else for pulling in data, joining them, data wrangling etc)
- Knowledge of data management and visualization techniques --- more from a Data Science perspective.
- Should be able to grasp business problems, ask the right questions to better understand the problem breadthwise /depthwise, design apt solutions, and explain that to the business stakeholders.
- Again, the last point above is extremely important --- should be able to identify solutions that can be explained to stakeholders, and furthermore, be able to present them in simple, direct language.
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Job Description for Telecalling executive
1.Contact potential customers to promote solar energy products and services, including solar panel installation, maintenance, and energy savings.
2. Identify and qualify potential leads through phone conversations
3.Address customer inquiries, provide relevant information, and assist in setting up appointments for site assessments
4.Regularly follow up with leads and existing customers to close sales or resolve any issues.
Python Developer
Navtech is looking for a Python Developer to work on cutting edge technologies combined with an ability to be innovative while creating solutions in a team environment. We’re a fast-growing company with clients in the United States, UK, and Europe. You will join a team of talented developers, quality engineers, product managers, and sales experts to boost the company’s online presence.
Working as Python Developer at Navtech, you will:
- Write reusable, testable, and efficient code. Test and debug programs.
- Participate in full development life-cycle: concept, design, build, deploy, test and release.
- Integrate user-facing elements with server-side logic.
- Integrate data storage solutions like MongoDB, MySQL etc.
- Work with product teams on new product ideas, designs, prototypes, and estimates.
- Drive a best practices approach to the continuous improvement of our products, processes, and tools.
- Write and maintain documentation for all features in development.
- Develop back-end components to improve responsiveness and overall performance.
- Implement security and data protection solutions.
- Coordinate, guide, and mentor other software engineers within the team to understand user requirements and provide better technical solutions.
Who Are We Looking For Exactly?
- 1-3 years of experience as a Python Developer with knowledge of web framework such as Django, Flask, etc.
- Knowledge of object-relational mapping (ORM).
- Able to integrate multiple data sources and databases like MySQL, PostgreSQL, MongoDB into one system.
- Familiarity with PHP, JavaScript, MySQL, Apache, Nginx, APIs, HTML, etc.
- Proficient understanding of any of the code versioning tools like Git, SVN etc.
- Familiarity with NoSQL database (Redis, Cassandra).
- Ability to work in a cloud environment. Experience on AWS or Azure would be an added advantage.
- Should have a Master’s Degree /Bachelor's (BS) in computer science, Software Engineering, IT, Technology Management or related degrees and throughout education in English Medium.
- Should have good logical, analytical and communication skills with client interaction experience.
Benefits:
- Performance review and Appraisal Twice a year.
- Competitive pay package with additional bonus & benefits.
- Work with US, UK & Europe based industry renowned clients for exponential technical growth.
- Medical Insurance cover for self & family.
- Work with a culturally diverse team from different geographies.
About the role:
As a team member at TrusTrace, you’ll get to solve challenging, real-world problems that truly make a difference to society.
As a Product Developer at TrusTrace, you’ll get to solve challenging and real-time problems using cutting edge technologies. You get to work with industry thought leaders and big-name brands. You will work with the product team to materialize the requirements into pieces of user stories and priorities. You will get hands-on experience in polyglot programming to build solutions and write tests to ensure quality code. (We primarily work on Java, typescript/node, and golang). If you build it, you will own it, i.e . you will be generating metrics, track improvements, and bug fixes for features that are built and shipped by you.
Experience & Skills: (3 – 6 Years) The successful candidate will have
- Passion for problem-solving.
- Flexibility to multitask and re-priorities when necessary.
- Ability to work in an agile and customer-eccentric team.
- Open to learning new technologies.
- Prior saas/start-up experience is preferable, but not mandatory.
- Hands-on experience in back-end technologies and have a strong understanding of core data structure and design patterns.
- Commanding knowledge in HLD/LLD
- Basics of system design and distributed systems
- Strong fundamentals in frameworks like Spring MVC, Spring Security, Spring Data, and Spring-boot.
- Sound knowledge in Java and JVM ecosystem.
- Write the production-grade test code. Junit/ TestNG
- Proficiency with Rest API performance and OpenAPI standards.
- Experience in building cache layers and invalidate them properly ;-)
- Strong knowledge of NoSQL(Mongo) database.
- Experience with Elastic search or Solr is preferred.
- Basics understanding of cloud infrastructures (Preferably AWS) and CI/CD pipelines.
- Should have startup/product Experience
Educational Qualification : Preferably from CS/Circuit Background
Hi,
Greetings from Starkflow!!
We are hiring for a Senior Full Stack Developer for our direct client for a Full Time/Permanent role opportunity.
About Client: The Client is an AI SaaS and Cloud Based company, doing Computer Vision and Machine Learning based in Tel Aviv, creating high-end technologies for autonomous systems. They work in several different areas, but their focus is on Asset Inspection development.
Title: Senior Full Stack Developer
Location: Delhi or Bangalore (Remote)
Job Type: Full time
Experience: 2-5+ years
Key Skill-set: MVC 5, .Net Core, C#, MySQL, CSS, HTML, JavaScript - is a must with extensive knowledge of JavaScript, jQuery, HTML, CSS, AJAX, and JSON.
Job Description:
Full Stack Developer Responsibilities:
• Developing front-end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.
Full Stack Developer Requirements:
• Degree in computer science.
• Must have HTML / HTML 5 and CSS work experience
• Good working knowledge of Bootstrap
• Knowledge of MVC Patterns & other design patterns.
• Will be responsible for designing, coding, and modifying websites, from layout to function.
• Strive to create visually appealing sites that feature user-friendly design and clear navigation.
• Hands-on experience with Web Applications and programming languages such as HTML, CSS, JavaScript, jQuery, C#, and API.
• On-time delivery of projects and team coordination is mandatory.
• Familiarity with databases (e.g. MySQL)
Egregore Labs (www.egregorelabs.com) is a financial software company founded in 2017 by Prashant Vijay (ISB, Tulane) & Hari Balaji (IIM Ahmedabad, IIT Madras) both of whom have spent over a decade each in Financial Services, with a majority of their experience at Goldman Sachs across New York, Hong Kong & Singapore in roles across Trading, Quant & Technology.
Opportunity
Full stack Developer (more front end)
Responsibilities:
Implement responsive and performant UIs with a user-centered approach with frontend technologies including React Js, Javascript(ES 6), Typescript, SCSS, etc
Build backend REST APIs on Python 3 based server frameworks for deployment and scaling of our product(s)
Write meaningful test cases for frontend & backend platforms
Integrate our products with 3rd party products/tools/services
Develop Infrastructure for delivering services using a performance-driven approach, build databases, schedule automated jobs, etc
Ideal Background / Experience
At least 24 months of diverse experience in web development for product or services-oriented environment with exposure to working production deployments
Expertise in programming using Python/Javascript or similar scripting languages
In-depth exposure to technologies used in web-based SaaS products, including REST APIs
Sound understanding of Postgres and NoSQL databases such as MongoDB
Nice to have exposure to any of
AWS
Azure
ELK
Object Relational Models (SQLAlchemy, etc)
Google APIs
Microservices Architecture Pattern
NodeJS / ExpressJS
Work from Home, office in Noida
Experience: 2yrs plus
Salary: ₹700,000.00 - ₹1,200,000.00 per year
Aikon Labs Pvt Ltd is a start-up focused on Realizing Ideas. One such idea is iEngage.io , our Intelligent Engagement Platform. We leverage Augmented Intelligence, a combination of machine-driven insights & human understanding, to serve a timely response to every interaction from the people you care about.
Get in touch If you are interested.
Do you have a passion to be a part of an innovative startup? Here’s an opportunity for you - become an active member of our core platform development team.
Main Duties
● Quickly research the latest innovations in Machine Learning, especially with respect to
Natural Language Understanding & implement them if useful
● Train models to provide different insights, mainly from text but also other media such as Audio and Video
● Validate the models trained. Fine-tune & optimise as necessary
● Deploy validated models, wrapped in a Flask server as a REST API or containerize in docker containers
● Build preprocessing pipelines for the models that are bieng served as a REST API
● Periodically, test & validate models in use. Update where necessary
Role & Relationships
We consider ourselves a team & you will be a valuable part of it. You could be reporting to a Senior member or directly to our Founder, CEO
Educational Qualifications
We don’t discriminate. As long as you have the required skill set & the right attitude
Experience
Upto two years of experience, preferably working on ML. Freshers are welcome too!
Skills
Good
● Strong understanding of Java / Python
● Clarity on concepts of Data Science
● A strong grounding in core Machine Learning
● Ability to wrangle & manipulate data into a processable form
● Knowledge of web technologies like Web server (Flask, Django etc), REST API's
Even better
● Experience with deep learning
● Experience with frameworks like Scikit-Learn, Tensorflow, Pytorch, Keras
Competencies
● Knowledge of NLP libraries such as NLTK, spacy, gensim.
● Knowledge of NLP models such as Wod2vec, Glove, ELMO, Fasttext
● An aptitude to solve problems & learn something new
● Highly self-motivated
● Analytical frame of mind
● Ability to work in fast-paced, dynamic environment
Location
Pune
Remuneration
Once we meet, we shall make an offer depending on how good a fit you are & the experience you already have










