
- The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
- Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
- Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
- Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
- Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
- Conducting thorough testing of new features within the test environment for a better understanding of the product.
- Provide status updates and conduct periodic meetings to keep clients up to date.
- Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
- Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
- Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
- Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
- Strong problem-solving skills, with a keen attention to detail in issue resolution.
- Customer-focused mindset, ensuring a positive and supportive experience for users.
- Technical aptitude and the ability to understand and explain complex product features.
- Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
- Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
- Ability to work collaboratively in a team environment and adapt to evolving product requirements.
- Eagerness to learn about the product and its capabilities.
- Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

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Role Overview
You will be responsible for end-to-end event execution, team leadership, documentation,
delivery timelines, and on-ground accountability.
Key Responsibilities:
- Lead end-to-end event execution from planning to dismantling
- Take complete ownership of event delivery timelines and quality
- Manage detailed operational documentation (checklists, BOQs, timelines)
- Supervise setup, rehearsals, live execution, and dismantle
- Coordinate vendors and on-ground teams
- Ensure strict adherence to timelines, safety, and processes
- Handle last-minute changes and crisis situations
- Prepare post-event reports, OT validations, and closure documents
Key Skills & Requirements:
- 5–8 years of hands-on experience in corporate event operations
- Strong accountability and ownership mindset
- Sharp eye for detail with zero-error execution approach
- Strong documentation and reporting skills
- Organized personality with structured working style
- Willingness to take full responsibility of delivery
- Flexible for long working hours and late-night setups
- Proven leadership skills
- Strong coordination and communication abilities
- Physically fit for on-ground execution
Perks & Benefits:
- Leadership Growth & Fast-Track Promotions
- Recognition & Performance Rewards Program
- Overtime Policy with Enhancement benefits
- Allowance for Late-Night Setups
- Medical Coverage
- 24 Annual Paid Leaves & National Holidays
- Annual Team Offsite
- stress management program under (wellness days)
- High-energy, growth-oriented work culture
Job description:
JOB DESCRIPTION
Looking for Core PHP developers working in a software product (ERP for university)
Working in Main modules such as inventory/payroll/HR/attendance/LMS/Fee
Should be very efficient in writing optimized queries (handling bulk data)
Skills required:
Core PHP, MYSQL
Requirements
1. 5 – 8 years of proven experience as a Core PHP Developer or similar role
2. Strong proficiency in Core PHP (Version >= 7.0), with a good understanding of its ecosystem and the latest PHP standards
3. Experience with MySQL or other relational databases
4. Familiarity with version control systems, preferably Git
5. Understanding of MVC design patterns and object-oriented programming (OOP) principles
6. Familiarity with RESTful APIs and web services integration
7. Excellent communication and collaboration skills
Work Location:
Remote
Experience:
5 to 8 Years in relevant field
Job Type: Full-time
Responsibility :
- Install, configure, and maintain Kubernetes clusters.
- Develop Kubernetes-based solutions.
- Improve Kubernetes infrastructure.
- Work with other engineers to troubleshoot Kubernetes issues.
Kubernetes Engineer Requirements & Skills
- Kubernetes administration experience, including installation, configuration, and troubleshooting
- Kubernetes development experience
- Linux/Unix experience
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Providing software application support under the supervision of the Senior Engineer.
Performing analyses on software application functionality and suggesting improvements.
Ensuring effective front-end and back-end functionality of applications.
Consulting with the software development team, internal users, and clients to improve application performance.
Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer.
Keeping a record of configuration changes and scheduling application updates.
Documenting processes and monitoring application performance metrics.
Providing front-end support to clients and colleagues in other departments.
Requirements:
A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.
Demonstrable experience as an application support engineer in a related field.
Advanced knowledge of integration and system testing
Ability to manage code migration, document configuration changes, and monitor performance.
Exceptional ability to provide front-end support to internal departments and web-based clients.
Advanced proficiency in determining the causes of application errors and repairing them.
- Produce detailed specifications
- Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
- Contribute in all phases of the development lifecycle
- Follow industry best practices
- Develop and deploy new features to facilitate related procedures and tools if necessary
Requirements :
- Expert in Python with at least one Python web framework (such as Flask, Django etc)
- Hands-on experience on building and leveraging third party Restful APIs
- Strong knowledge in algorithms and data structures
- Experience in any one of the python libraries such as Pandas, Scikit, Numpy, BeautifulSoup, and Scrapy
- Hands-on experience in Linux platform is a must
- Understanding of design principles behind a scalable application
- Knowledge in relational and NoSQL databases
- Exposure to Big Data and Real-time analytics is a plus
- Knowledge of Machine learning or Natural language processing in Python is a plus
- Experience using a public cloud such as Amazon AWS
Placement is in-house work for the company responsible for Development and Integrationofmobileapplication Solution to Industries and professional Industrial programs. Roleplayand SMART contributions are most important in the company in relation to the client’srequirementsanalysis and improving processes. Knowledge & Experience
Bachelors Degree in Computer Science / Engineering
3.5~ 8 Year of Experience
Fluency in English is a must, and Kannada, Hindi, Telugu is an additional advantage
Overall Mobile development exp. is Must
React Native Experience of 2+ years
Strong knowledge of React workflows (such as Redux) Android Application development
GIT
Strong knowledge of REST based APIs
Should be well verse with Mobile Application Architecture.
Should have good understanding of Software Design and implementation.
Good understanding of Agile Methodologies & tools like JIRA. Attitude
Self-Starter and Go-Getter
Learning, Unlearn and Relearn
Participative
Giving and taking Feedback
Good to Have:
Ability to create and maintain continuous integration and delivery of React Nativeapplications.
Experience with automated testing suites, like Jest or Mocha
Good Command on JavaScript Coding and ES6 Standards.
Good to have iOS Application development
The ability to diagnose and fix bugs and performance bottlenecks
We are hiring for mid-senior level frontend angular developers.
Requirement:
- Minimum 1-year experience in building web apps.
- Minimum 1-year experience with Angular.
- Extensive knowledge about Angular 7+
- Know about angular services, components, and directives and it's lifecycle.
- Proficient in logic building and playing with data structures.
- Flexible to learn and/or execute a project with other frameworks i.e. Vue or React.
- Writing flexible and reusable components
- Complete knowledge about Rest API's and integration
- Creating type-safe models for API calls.
Job Type: Full-time
Responsibilities
As an SDET at Jumio, the candidate is expected to develop and maintain automated functional, integration and load tests for web applications that ensure the quality of developed product features. They are supposed to be champions of quality and participate in developing and enhancing continuous delivery solutions. They are expected to participate
actively in agile development rhythms (scrum, kanban etc), be able to read / write good quality code. The role also requires some level of manual testing depending on project needs.
Required Qualifications
- Bachelor's Degree in Computer Science or related field and 3+ years relevant work experience.
- Experience in unit testing, acceptance testing, integration testing, system/end-to-end testing for Web applications / REST services
- Experience in Spring Framework is required
- Minimum 3 years experience with Java or Groovy or Python
- Ideally some experience with Spring Boot, Docker, Selenium, AWS
- Comfortable usage of UNIX-like operating system and basic bash scripting knowledge
- Spring Framework Knowledge
- Enjoy working in a self-organizing team environment
- Strong debugging, troubleshooting, and problem solving skills
- Think further than the solution appears to require
- Excellent analytical, conceptual and communications skills in spoken and written English
- Fast learner, high capacity for abstract thinking and structured approach to work plus a hands-on mentality and international mindset
- Strong knowledge of data structures, algorithms, distributed systems, and asynchronous architecture
- Strong understanding of system and application performance characteristics
- .Net or AngularJS knowledge
- Mobile Automation Testing, esp. Appium
- Machine Learning / Computer Vision knowledge
Role:
- Getting hands on with core development work! Yes you’ll lead and manage your own team, but you’ll also frequently get down to coding, testing, and designing solutions
- Full Stack Development! Whether it is building a new product or taking an existing one to the next level, you’ll be expected to work on full-stack application development whenever the situation calls for
- Juggling Business and Technology! We want someone who can understand the client’s business requirements and be able to map technology solutions to make these requirements work
- Leading from the front! Your charismatic leadership skills will help in leading and motivating your team through all stages of the product development lifecycle.
- Being a Mentor! Your team will constantly look up to you for guidance in challenging situations and we are looking for someone who can bring them up as tomorrow’s leaders
- Sound technical depth with over 6 years of experience in Java and open source technologies and managing the end to end product development life cycle
- Exceptional communication skills that can be leveraged in effectively communicating with teams, clients and business leaders within the company
- Stellar business orientation and the ability to link technology and business to devise apt solutions
Requirements
- 10+ years of experience in core Java/J2EE
- Minimum 4 years of experience as a Technical Lead mentoring team of 3 to 5 developers
- Strong knowledge of one the web application framework such as Spring, Struts
- Strong knowledge of UI frameworks (AngularJS 2.0/4.0, ReactJS, Javascript, HTML, CSS)
- Strong knowledge of web services (Restful)
- Possess advanced knowledge of object-oriented design, data structure, and data architectures
- Good knowledge of relation database, SQL and ORM
- Curiosity and attention to detail
- Strong communicator with visual, verbal, and writing skills to clearly articulate complex design problems and solutions
- Adaptable to changing technology and restrictions, design challenges, deadlines, and project requirements.








