
- The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
- Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
- Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
- Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
- Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
- Conducting thorough testing of new features within the test environment for a better understanding of the product.
- Provide status updates and conduct periodic meetings to keep clients up to date.
- Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
- Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
- Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
- Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
- Strong problem-solving skills, with a keen attention to detail in issue resolution.
- Customer-focused mindset, ensuring a positive and supportive experience for users.
- Technical aptitude and the ability to understand and explain complex product features.
- Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
- Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
- Ability to work collaboratively in a team environment and adapt to evolving product requirements.
- Eagerness to learn about the product and its capabilities.
- Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

About Starmark Software
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- As the key member of a consultative sales team, you will be focused on developing and closing new business opportunities with assigned accounts
- Develop expertise of the company products to ensure potential customers have the right expectations from our products
- Aggressively drive the development of the sales pipeline by prospecting and performing outbound sales activities such as lead follow-up, sales qualifications, and calling
- Nurture leads through the funnel to close transactions by contacting them on multiple channels - social, email, phone, online demo, in-person meetings
- Attend industry events such as trade shows and conferences to meet new prospects
- Be the voice of the customer to articulate requirements and feedback clearly to other teams such as Marketing, Account Management, and Product
ROLES
We're seeking a qualified sales associate to sell annual car and bike subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.
Job Location: Work from home
Selection process: HR Round followed by group discussion and sales manager round.
Qualification: Any Graduate/Post Graduate
Salary offered: As per industry standards
Working days: 6 days Sunday is off
Shifts:10:00am -7:00 pm
Mandatory language: Hindi and English
Laptop/wi-fi: candidates are to use their own laptops, wi-fi will be reimbursed.
Additional Compensation: If applicable, this will be decided on the basis of your designation.

Position: Sr. Angular Developer
Domain: IT-Software / Software Services
Employment Type: Permanent Job, Full Time
Experience: 3+yrs
Job description:-
Skills :-
Strong experience in HTML5, CSS3, JavaScript, JQuery for responsive UI development.
Strong knowledge in JavaScript programming (particularly Object Oriented) / Advance JavaScript Library tools.
Should have prior experience in debugging and troubleshooting JavaScript code.
Should be able to create highly compatible user interfaces.
Should have knowledge/experience of bootstrap responsive website/web application
Should have knowledge of REST web services and JSON data parsingGood understanding of Ajax, jQuery Proficient with Angular 8 and above.
Understanding of modern JavaScript frameworks like MV-VM/MVC.
Should have strong debugging skills on Developer Tools of the browser and Working with Cross Browser UI
Should have experience in Response / Adaptive Web Design for desktop, tablet, and mobile.
Responsibilities
Build pixel-perfect, buttery-smooth UIs across Angular platforms
Leverage native APIs for deep integrations with Angular platforms
Diagnose and fix bugs and performance bottlenecks for performance that feels native
Reach out to the open-source community to encourage and help implement mission-critical software fixes
React JS moves fast and often breaks things
Maintain code and write automated tests to ensure the product is of the highest quality
Company Profile:
Moon Technolabs Pvt. Ltd. is a fastly growing IT company with a market presence of 13 Years. We are majorly involved in mobile application development. Apart from it, we also have exposure on the web as well as service development too. We have won the title of ‘Best Mobile Development company’ by the GESIA. We have 220+ Strength of employees who keep helping the company to achieve any difficult goals. We are in a Continuous pursuit of excellence & providing the best solutions to our clients.
We are Specialized in:
Mobile Application Development, Software Solutions, Web Development, iPhone & iPad app, Windows phone App, Android app, CMS Development, iBeacon, Apple & Android Pay, Apple Watch & Wearable devices App, Open Source Customization, and Swift Development Services
For more details you can visit us on at http://www.moontechnolabs.com" target="_blank">www.moontechnolabs.com
Location: C-105A, Ganesh Meridian , Opp. Kargil Petrol Pump, Sola, S.G. Highway, Ahmedabad.
Here are some key features to join Moon Technolabs:
5 Days a week
Flexible timing policy
Best Working Environment
Generous leave policy. No Sandwich Leave.
Excellent working and learning platform
Employee engagement activities which can allow you to have fun within organization
Celebrations, Tours and much more
Thank You.,
HR Team- Moon Technolabs
Greetings from zealous services!!
We have Immediate requirements for Fresher in BPO Semi Voice Process @ Chennai
Interview Scheduled:
- Walk-in: Monday to Friday (10 AM to 4 PM)
Contact Details:
- Reference Name: PRAVALIKA- HR
Job Description:
- Process : International Semi Voice Process
- Designation: Customer Support Executive
- Qualification : Any graduation (Arts & Science, Engineering) / Diploma / ITI / 12th / Distance Education / Dropout ( 2017- 2021 passed outs only)
- Shift Timings: Night Shift (6.30PM - 4.30AM)
- Salary: 8,500 + Incentives Upto 3000(based on your performance) +Food & Refreshment
- Age limit : 18 - 26 Yrs.
- Work Location: Nungambakkam, Chennai.
Do mention as "PRAVALIKA -HR" on the right top of your resume while coming for the walk in. Also bring a copy of your AADHAAR card xerox copy. Along with educational documents for verification.
Note: Interested candidates can kindly walk in to the below mentioned venue.
Venue:
Zealous Services Pvt.Ltd ,
No:17/7, A Block ground floor
NRCS Towers, Kodambakkam high road
Nungambakkam, Chennai-60034
Landmark: Near to Palmgrove Hotel and News7 Channel
Refer to your Friends too!!! Spot Offer!!! Don't Miss It!!!



What we do:
Have you ever tried creating a good video? It's hard. Really hard. We know a thing or two about it because our team is comprised of filmmakers and engineers who have spent the last 20 years of our lives in the motion picture, advertising, and television industry. Today, stitching together a production-ready video poses a litany of challenges: uploading assets from multiple sources, soliciting input from multiple departments, maintaining version control, and getting sign-off on final releases. As you can guess, a lot of this workflow has been happening across multiple tools. Desynova unifies the assets and the conversation. We're aiming to become the media collaboration layer for the entire internet.
Culture:
Rule number one: be a good person. We have a passion for technology and Film/Video making. This is not just a job, it's an opportunity to do what you love every day, stimulate your mind, be challenged, and build an app that allows thousands of creators all over the world to connect with one another and create stunning films, television shows, and works of art.
As part of the Product Management Team, you will help strategize and design our products, manage the end-to-end execution of product features, and contribute to product vision and strategy.
Responsibilities
- Understanding and analyzing user needs. Define and validate use case scenarios with statistics and metrics.
- Maintaining a deep understanding of the competitive landscape and trends
- Validating and pitching new product ideas
- Defining features through detailed specifications and user stories
- Creating elaborate mock-ups and wireframes with industry standard prototyping tools (Optional)
- Working with design and engineering teams through feature implementations
- Maintaining timelines and keeping all stakeholders updated
- Defining success metrics and analyzing product performance
- Basic understanding of how to read code, code comments and verify business logic during code reviews.
- Basic understanding of APIS, how to read & understand them, Verify the API response as per product & business requirements
- Ability to talk extensively about features and product during live demos
Qualification
- Deep passion for building software products and services
- Basic understanding of how to read code, code comments and verify business logic during code reviews.
- Uncanny product sense on how to marry technology and design to solve user needs in a practical manner
- Excellent problem solving and analytical skills combined with a strong business and technical acumen
- Bias for action and can break down complex problems into steps that help drive product development
- Immaculate oral and written communication skills
Helpful Skills
- Worked on an iOS app, from design to development to testing to deployment
- Worked on an Android app, from design to development to testing to deployment
- Worked with AI/ML projects such as Face Detection Recognition, NER, NLP, etc
- Worked with elastic search, able to write, read and modify elastic queries
- Worked with Jira
- Worked with GitHub
- Worked with Google MS Sheets
- Good with presentations.
- Good to know python, mongoDB, Js, basic HTML/CSS


Roles & Responsibilities:
We are looking for a Senior PHP Developer Having expertise in Laravel, Codeigniter & Rest API's
Role Includes -
- Develop, record, and maintain cutting-edge web-based PHP applications.
- Work on Product Development / Enhancements and Bug Fixings.
- Prepare and maintain all applications utilizing standard development tools.
- Develop back-end data services and contribute to increasing existing APIs.
- Coordinate with co-developers and keep project managers well informed of the status of development efforts.
- Understanding of MVC design patterns
- Ability to work individually as well as in a team.
Requirements:
- Expertise in Laravel, Codeigniter, MySQL, MongoDB & Rest APIs
- Thorough in Object-oriented concepts.
- Knowledge of Amazon AWS Cloud services.
- Knowledge of Restful Web services.
- Knowledge of AngularJs or React is a big plus.
- Looking for Immediate Joining
Skills:
- Frameworks Laravel, Codeigniter
- Databases like MySQL and MongoDB

- Part of the core team responsible for powering the various apps and moving parts of the product
- Architect, build and maintain excellent React Native applications with clean code.
- Integrate third-party API's.
- Release applications to the Apple and Google Play stores.
- Design new and re-design existing user-facing features
- Design, build and own key technology decisions and implementations
- Wear multiple hats - that of an architect, developer or product owner
- Collaborate with other team members to find optimal solutions and engineering workarounds based on resource/time constraints
- Communicate development status and features to the rest of the team members
- Manage interactions with designers, testers and other developers
- Define and enforce front end coding standards, accessibility and other technical standards
Required Skills :
- 4 - 6 years of overall software development experience
- 3+ years of professional experience in Native React
- Highly proficient in rendering components with Native APIs
- Highly proficient in JavaScript, modern JavaScript, HTML,
- Highly proficient in one or more libraries (e.g. Redux, React Router, etc) for state managing and routing in addition to React.
- Proficient in using Git as a control system
- Experience with collaborative code development in small agile teams and managing releases (Git, Gerrit, Continuous Integration)
- Outstanding understanding of software design and architecture
- An understanding of React Native best practices and a commitment to following them.
- Ability to work through new and difficult React Native issues and contribute to libraries as needed.
- Ability to create and maintain continuous integration and delivery of React Native applications.

We are an IIT Bombay incubated, healthcare start up developing a mobile based Ai technology to help reduce health risks for women during their pregnancy. Our Founders are Harvard and Columbia University alums with extensive experience in digital health in the US and India.
Mobile Development Engineer - React Native (Location: Mumbai)
Requirements:
2-4 years of experience on React Native. Good understanding of start up environment.
1. Advanced knowledge of React Native.
2. Excellent knowledge of React native libraries, Redux, HTML5, CSS3, JavaScript.
3. Excellent knowledge on android and iOS UI design principles, patterns and best practices.
4. Experience working with publishing on stores.
5. Experience working with Rest APIs.
6. Knowledge of integration and utilization of cloud services and payment systems.
7. Should have played a key role in conceptualising to deployment of apps using React Native.
8 Project management, scheduling, allocation and delivery.
9. Proven experience of agile development, sprint planning and backlog management.
10. Keen focus on customer, excellent communication skills, with high level of responsiveness and responsibility.
Good to Have:
Full Stack experience.
Experience working on chat apps, community, and healthcare domain.
Exposure or Interest in NLP, Machine Learning.

Responsibilities
- Delivering a complete front end application
- Ensuring high performance on mobile and desktop
- Writing tested, idiomatic, and documented JavaScript, HTML and CSS
- Coordinating the workflow between the graphic designer, the HTML coder, and yourself
- Cooperating with the back-end developer in the process of building the RESTful API
- Communicating with external web services
Skills and Qualifications
- Proficiency with JavaScript and HTML5
- Professional, precise communication skills
- Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience
- Creating self-contained, reusable, and testable modules and components
- Ensuring a clear dependency chain, in regard to the app logic as well as the file system
- Ability to provide SEO solutions for single page apps
- Extensive knowledge of CSS and JS methods for providing performant visual effects and keeping the framerate above 30fps at all times
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
- Validating user actions on the client side and providing responsive feedback
- Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed
- Creating custom, general use modules and components which extend the elements and modules of core AngularJS
- Experience with all levels of operation available to the front-end, such as from creating XHRs in vanilla JS to using a custom wrapper around $resource
- Experience with building the infrastructure for serving the front-end app and assets
- Architecting and automating the build process for production, using task runners or scripts
- Documenting the code inline using JSDoc or other conventions
- Writing extensive unit tests using automated TDD tasks
- Creating e2e test suites for all components, and running them with Protractor (or a well reasoned alternative)
- Creating configuration, build, and test scripts for Continuous Integration environments

