
- The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
- Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
- Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
- Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
- Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
- Conducting thorough testing of new features within the test environment for a better understanding of the product.
- Provide status updates and conduct periodic meetings to keep clients up to date.
- Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
- Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
- Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
- Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
- Strong problem-solving skills, with a keen attention to detail in issue resolution.
- Customer-focused mindset, ensuring a positive and supportive experience for users.
- Technical aptitude and the ability to understand and explain complex product features.
- Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
- Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
- Ability to work collaboratively in a team environment and adapt to evolving product requirements.
- Eagerness to learn about the product and its capabilities.
- Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

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Job Overview
We are looking for a creative and enthusiastic Video Editor Intern who is passionate about video storytelling and eager to learn hands-on video production. The intern will support the media and marketing team by editing videos for social media, promotions, and internal use.
Key Responsibilities
- Edit raw footage into engaging short and long-form videos
- Add transitions, effects, subtitles, and background music
- Assist in color correction and audio syncing
- Optimize videos for platforms like Instagram, YouTube, and LinkedIn
- Work closely with content and marketing teams
- Make revisions based on feedback
- Maintain organized project files
Requirement:
- Basic knowledge of video editing software (Premiere Pro, After Effects, Final Cut Pro, DaVinci Resolve, CapCut, etc.)
- Understanding of video formats and social media trends
- Creative mindset with attention to detail
- Willingness to learn and take feedback
- Good communication and time management skills
Company Description
We are seeking a QA Engineer to join our engineering team and support the validation of AI-assisted software testing. In this role, you will work closely with senior engineers to evaluate AI-generated test scenarios, validate outcomes, identify inconsistencies, and provide structured feedback that improves product quality and AI model performance.
This is an excellent opportunity for professionals who are detail-oriented, analytical, and interested in working at the intersection of Quality Assurance and Artificial Intelligence.
Job Description
- Execute AI-generated test scenarios against historical job packages and validate expected outcomes.
- Perform manual verification of AI-generated results to determine whether test scenarios have passed or failed.
- Review AI-generated evidence and identify false positives, false negatives, inconsistencies, or missing validations.
- Document defects, observations, and actionable feedback for engineering and product development teams.
- Collaborate with senior QA engineers and software developers to improve product quality and AI testing capabilities.
- Re-test resolved issues and verify fixes as new builds become available.
- Maintain detailed testing documentation and ensure traceability of validation results.
- Participate in QA reviews and continuously contribute to improving AI-assisted testing processes.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
- 5–8 years of experience in Software Quality Assurance, Manual Testing, or QA Analysis.
- Strong attention to detail with excellent analytical and problem-solving skills.
- Ability to interpret test results and identify discrepancies.
- Experience documenting defects and working with engineering teams to resolve issues.
- Good written and verbal communication skills.
- Familiarity with software testing methodologies and defect lifecycle management.
- Exposure to Agile development environments is preferred.
- Experience with AI-assisted testing or automation tools is an added advantage but not mandatory.
Job Description: Python-Azure AI Developer
Experience: 5+ years
Locations: Bangalore | Pune | Chennai | Jaipur | Hyderabad | Gurgaon | Bhopal
Mandatory Skills:
- Python: Expert-level proficiency with FastAPI/Flask
- Azure Services: Hands-on experience integrating Azure cloud services
- Databases: PostgreSQL, Redis
- AI Expertise: Exposure to Agentic AI technologies, frameworks, or SDKs with strong conceptual understanding
Good to Have:
- Workflow automation tools (n8n or similar)
- Experience with LangChain, AutoGen, or other AI agent frameworks
- Azure OpenAI Service knowledge
Key Responsibilities:
- Develop AI-powered applications using Python and Azure
- Build RESTful APIs with FastAPI/Flask
- Integrate Azure services for AI/ML workloads
- Implement agentic AI solutions
- Database optimization and management
- Workflow automation implementation
We are looking for a Node.js Lead Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.
As a MERN Stack Developer / Software Architect, you will play a crucial role in the architecture, development, and leadership of our digital products. You will collaborate closely with cross-functional teams to create exceptional user experiences, while also ensuring the scalability, security, and performance of our applications.
Responsibilities:
- Architecture and Technical Leadership: Design and develop the architectural roadmap for the website and mobile app. Lead and mentor a team of 8-9 MERN Stack developers, providing technical guidance, code reviews, and best practices to ensure high-quality solutions.
- Full Stack Development: Hands-on contribution to the development of complex features and functionalities using the MERN (MongoDB, Express.js, React, Node.js ) stack. Implement robust and maintainable code that aligns with industry standards.
- Scalability and Performance: Collaborate with the team to optimize application performance, ensuring that the platform can handle increased traffic and usage while maintaining a seamless user experience.
- Code Quality and Best Practices: Enforce coding standards, conduct regular code reviews, and implement best practices for software development. Ensure that the team follows coding, testing, and documentation standards consistently.
- Technical Evaluation: Evaluate and adopt new technologies, tools, and frameworks that can enhance the development process and overall product quality.
- Collaboration: Work closely with Product Managers, Designers, and other stakeholders to translate business requirements into technical solutions. Collaborate effectively with cross-functional teams to deliver on time and within scope.
- Problem Solving: Troubleshoot complex technical issues and provide innovative solutions to challenges that may arise during the development lifecycle.
- Continuous Learning: Stay updated with the latest trends, technologies, and best practices in the MERN stack and software architecture domain. Share knowledge and promote a culture of learning within the team.
Requirements:
- Bachelor's degree in Computer Science, Engineering, or related field. Master's degree is a plus.
- 7-10 years of professional experience in software development, with a strong focus on MERN stack development.
- Proven experience in designing and implementing scalable, high-performance web applications and mobile apps.
- Solid understanding of software architecture principles and design patterns.
- Previous experience in a leadership or technical mentorship role.
- Strong proficiency in MongoDB, Express.js, React, and Node.js .
- Experience with cloud platforms (e. g., AWS, Azure) and DevOps practices.
- Excellent problem-solving skills and a proactive attitude towards addressing challenges.
- Effective communication and collaboration skills.
- Prior experience in the health and wellness industry is a plus.
Company : Barcadly Services (www.barcadlyservices.com)
Job Title: Video Editor (VD)
About Us: Barcadly Services is a full fledge "Digital Marketing Agency" Our head office is in Mumbai & Kolhapur, the company was established in the year 2018.
We strongly supports and follows the mission of Digital India laid down by Prime Minister Shri. Narendra Modi and provides cost-effective branding solutions for start-ups & big companies in India. At Barcadly services, you will get an insight regarding what is it like to work with a pioneering Digital Marketing Agency in India.
After all, you will only seldom find someone as efficient as we are, when it comes to offering personalized performance marketing.
Thanks to our tight-knit team we have been able to assist over 170 + businesses and establishing themselves in the digital arena."
Experience: Minimum 1+ Years
CTC - 1.8lpa-2.4lpa
Overview:
We are seeking a highly skilled Video Editor to join our team. The Video Editor will be responsible for editing and assembling recorded raw material into a finished product that's suitable for broadcasting. The ideal candidate should be able to bring sight and sound together to tell a cohesive and compelling story.
Key Responsibilities:
• Reviewing raw material to determine the shot list
• Trimming footage segments and putting together the sequence of the film
• Inputting sound and audio files and reviewing and adjusting the levels of the sound to ensure the best quality
• Manipulating the video to achieve a desired outcome
• Rearranging and modifying footage to create a seamless final product
• Selecting the appropriate video effects and transitions to enhance the video
• Creating and inserting static and motion graphics
• Collaborating with the creative team to ensure the video meets project requirements
• Continuously discovering and implementing new editing technologies and industry's best practices
Requirements:
• Bachelor's degree in Film Studies, Cinematography, or a related field is preferred
• Minimum of 2 years of experience in video editing, preferably in a professional setting.
• Proficient in video editing software such as Adobe Premiere, Final Cut Pro, or Avid Media Composer
• Experience in motion graphics and animation software such as After Effects or Cinema 4D is a plus
• Excellent teamwork skills
• Ability to work under tight deadlines
• Strong attention to detail and ability to multitask
• Ability to take constructive feedback and work collaboratively with the team
We are looking for enthusiastic passionate candidates in the role of HR Recruiter.
Position : HR Recruiter(must be from a consultancy)
Experience : 1 year to 2 year
Job Description :
We are looking to employ an HR recruiter with the ability to develop recruitment strategies to meet the objectives of the organization. . They should confer with management to assess, and identify staffing needs. The HR recruiter will execute recruitment plans and source the most suitable candidates to fill positions.
Responsibility :
- Filling positions within an organization.
- Designing and implementing recruiting systems for the organization.
- Developing own network of suitable candidates.
- Handling of administration and record-keeping.
- Executing recruitment plans efficiently.
- Drafting and posting job descriptions.
- Interviewing candidates.
Skills :
- Bachelor's degree is a must
- Must have proven experience in HR in a consultancy
- Excellent communication skills.
- Excellent record keeping.
Must know MySQL & PostgreSQL
- Good Knowledge of HTML, PHP Frameworks (like CI, Laravel, YII), Core PHP, JavaScript and CSS coding.
- Knowledge of Bitbucket/GitHub.
- Strong hands-on Bootstrap.
- Knowledge of databases and database concepts.
- Strong knowledge of Laravel/ CodeIgniter and its extensive feature set.
- Working Knowledge of e-commerce frameworks like OpenCart, WordPress, cs-cart, and Magento.
- Working knowledge of API for Mobile Applications
- Experience in Cache, and search plugins in terms of optimization
- Developing plug-ins/add-ons in PHP for various CMS solutions.
Networking Engineer | NOC Team
Job Description:
Summary of Position:-
- They should have hands-on on Technologies – Remote Support
- 24/7 Monitoring of Logs, Alerts, and Dash Boards
- Incident Identification & Recording
- Provide level 1 support to address the incident
- Prioritize and assign tickets to respective teams.
- Follow escalation matrix
Primary Responsibilities:
- Remote Support
- Cisco Router & Switches,
- Networking
- Network Devices.
- Monitoring of Log
- Assign tickets to respective teams.
- Follow the escalation matrix.
Requirements:
- Graduate 12th +3 years polytech Diploma.
- 1 to 2 Years Experience and 1-Year core experience in NOC Team & Remote Support.
- Excellent communication skills (Written & Verbal).
- Team Handling, Report Generation, Presentation skill.
- Flexible to learn and upgrade.
- Languages- Hindi/ English and can understand Gujarati is preferrable.
· 3+ yrs of experience in product development (Preferring SaaS based)
· Must have experience in Java web-based application development
· Hands on development experience on Java/J2EE, Springboot, Spring, Struts, Hibernate, REST Services
· Experience on HTML, JavaScript, JQuery
· Hands on experience on database-writing queries/procedures
· Experience on SVN,GIT,
· Knowledge of Server configuration
· Knowledge of cloud preferably AWS
- Building REST APIs using Node.js, Express, and MongoDB
- Working on Flutter application development using various advanced strategies like state management, API integrations, and scalable databases
- Working with Socket.io library for Flutter and Node.js product development
- Learning and developing the cryptographic functions for product security
- Managing product workloads on public/private cloud - we are currently on AWS & also planning to be on GCP/Azure (our platform would also be available as on-premise deployment, you will handle these deployments)
- Develop API based architecture in order to ensure the business growth and integration-al capabilities of the product
- Work on using GIT and CI-CD for product version control and continuous delivery












