- The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
- Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
- Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
- Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
- Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
- Conducting thorough testing of new features within the test environment for a better understanding of the product.
- Provide status updates and conduct periodic meetings to keep clients up to date.
- Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
- Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
- Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
- Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
- Strong problem-solving skills, with a keen attention to detail in issue resolution.
- Customer-focused mindset, ensuring a positive and supportive experience for users.
- Technical aptitude and the ability to understand and explain complex product features.
- Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
- Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
- Ability to work collaboratively in a team environment and adapt to evolving product requirements.
- Eagerness to learn about the product and its capabilities.
- Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Quality Control (QC) Engineer / Inspector
Location : Sanpada ( Navi Mumbai)
Qualifications Skills :
Education
Diploma or Bachelor’s Degree in Civil Engineering, Mechanical Engineering, Architecture, or related field.
Experience
2–7 years of experience in façade QC, curtain wall systems, cladding, or aluminium / glass fabrication.
Knowledge of façade materials, production processes, and installation techniques.
Technical Skills
Familiarity with quality standards: ASTM, EN, BS, ISO.
Ability to read engineering drawings and façade shop drawings.
Knowledge of QA/QC procedures, ITPs, and NCR management.
Understanding of façade testing procedures.
Soft Skills
Strong attention to detail.
Good communication and reporting skills.
Ability to work with cross-functional teams.
Analytical and problem-solving abilities.
Working Conditions
Work split between production facility and construction site (depending on projectstage).
Requires physical inspection of façade elements at various heights or scaffolding (as per safety rules).
Location: Bangalore
Employment Type: Full-time
Experience: 2+ years
Job Summary:
We are looking for a dynamic Project Manager with a strong technical background to lead and manage technology-driven projects. The ideal candidate should have excellent leadership skills, strong communication abilities, and a deep understanding of software development, IT infrastructure, or fintech solutions. You will be responsible for overseeing project lifecycles, coordinating between technical teams and stakeholders, and ensuring timely and efficient project execution.
Key Responsibilities:
- Lead and manage technology projects from initiation to completion, ensuring alignment with business goals.
- Collaborate with software engineers, product managers, and business stakeholders to define project scope, deliverables, and timelines.
- Develop and maintain detailed project plans, track progress, and ensure on-time delivery.
- Identify project risks and implement mitigation strategies.
- Ensure clear communication across teams, bridging technical and non-technical stakeholders.
- Monitor project performance and adjust resources as needed to meet deadlines.
- Oversee documentation, reporting, and compliance with best practices.
- Facilitate Agile/Scrum methodologies where applicable.
Requirements:
- Technical Background: A degree in Computer Science, IT, Engineering, or a related field.
- Experience: 2+ years of experience in project management within a tech-driven environment.
- Project Management Skills: Strong ability to plan, execute, and monitor projects effectively.
- Technical Expertise: Understanding of software development, cloud technologies, APIs, and system architecture.
- Leadership & Communication: Strong ability to manage teams, resolve conflicts, and communicate across various departments.
- Methodologies: Familiarity with Agile, Scrum, and traditional project management practices.
- Tools: Proficiency in project management tools like JIRA, Trello, Asana, or Microsoft Project.
- Problem-Solving Skills: Ability to handle challenges proactively and make data-driven decisions.
Preferred Skills:
- Certifications like PMP, PRINCE2, or CSM are a plus.
- Experience managing fintech or SaaS projects is preferred.
- Knowledge of DevOps, CI/CD, or cybersecurity is a bonus.
If you are a results-driven Project Manager with a strong technical foundation and excellent leadership skills, we’d love to hear from you!
How to Apply ?
Fill in the form below or
You can directly walk-in to our office in Bangalore
Date: 29-03-2025
Time: 10 Am to 12 Pm
Form link: https://forms.gle/5XtWBPuiUbaTxXY89
Location: Paywize Technologies Pvt. Ltd.
M.R Complex, 7th Cross, 6th Main Rd, BTM 2nd Stage, Bengaluru, Karnataka 560076
Join us and be part of the fintech revolution!
- Collaborate with product management and development teams to define and implement innovative solutions for the product direction, visuals, and user experience.
- Execute all visual design stages from concept to final hand-off to development.
- Conceptualize original ideas that bring simplicity and user-friendliness to complex design roadblocks.
- Create wireframes, user flows, and prototypes to effectively communicate interaction and design ideas.
- Conduct user research and evaluate user feedback to enhance user experience.
- Establish and promote design guidelines, best practices, and standards.
- Present and defend designs and key milestone deliverables to peers and executive level stakeholders.
- Stay updated on industry trends, design tools, and emerging technologies.
Requirements:
- Proven experience as a UI/UX Designer or similar role.
- Strong portfolio showcasing a variety of design projects.
- Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar.
- Experience with user research and usability testing.
- Understanding of interaction design principles and best practices.
- Excellent visual design skills with sensitivity to user-system interaction.
- Up-to-date with the latest UI trends, techniques, and technologies.
- Ability to work collaboratively in a fast-paced, cross-functional team environment.
- Strong communication skills to articulate design decisions and thought process.
Nice to Have:
- Experience in designing for mobile applications and responsive web design.
- Knowledge of HTML, CSS, and basic front-end development principles.
- Experience with motion graphics and prototyping tools.
- Bachelor's degree in Design, Human-Computer Interaction, or a related field.
- Key Responsibilities
- Manage on-time and on-budget delivery with planned profitability, consistently looking to improve quality and profitability
- Lead the onsite project teams and ensure they understand the client environment
- Responsible for Backlog growth - Existing projects + Renewals/Extensions of current projects + Rate Revisions
- Responsible for driving RFPs / Proactive bids
- Build senior and strategic relationships through delivery excellence
- Understand the client environment, issues, and priorities
- Serve as the day-to-day point of contact for the clients
About the Role: Sales operations is a vital function within an organization that focuses on optimizing and improving the effectiveness of sales processes. Operating behind the scenes, sales operations professionals play a crucial role in supporting the sales team and driving revenue growth.
Responsibilities:
· Optimize sales processes and workflows for maximum efficiency.
· Oversee the implementation and maintenance of Customer Relationship Management (CRM) system.
· Analyze sales data and prepare reports to provide insights and recommendations.
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Requirements:
· Excellent communication and collaboration skills
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We are looking to add a WordPress Developer to our team. This position will support the Senior Web Developer while working across various client website. Specifically, this role will support the design, development, launch, and updates of client sites.
The right candidate will possess a minimum of 1-3 years of professional experience in web development with a strong focus in WordPress.
- good communication skill
- good confident
- Exposure in email marketing
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- fresher. profile
Job description
Note : Looking for immediate Joiner / Work from Office
Update current and design new recruiting procedures and uses data to create, measure and scale smart recruiting tactics
- Gathers market data and landscape for planning hiring strategies and decision making, and is informed of market trends and recruiting practices
- Acts as a Brand Ambassador, builds out talent networks and activates knowledgeable industry sources to develop and generate an ongoing pool of candidates through a diverse mix of sources
- Delivers on the promise to recruit a diverse candidate pipeline
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- Continually develops domain knowledge of the business function
- Handles multiple problems simultaneously with high judgment
- Managing MIS and provide regular reports to the stakeholders.
Required Candidate profile
Experience
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- Experience with both high-volume recruitment as well as specialist searches
- Experienced negotiator and ability to (pre-)close on deals
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Javascript
jQuery1 to 5 Years Of Experience in .Net Framework, C#, WCF, ASP.Net, MYSQL, SQL Server 2005/ 2008.
1 to 5 Years Of Hands-on Experience on MVC
Good understanding of HTML5, CSS3, Web Services, XML, XSLT, Object-Oriented Design, with experience working in high transactional applications.
Have strong concepts of OOPS.
Experience with Cloud computing (AWS Amazon Web Services/Windows Azure) will be an added advantage
Practical experience with Agile methodologies
Job Profile:
Actively participate in application design and architecture
Consistently write, translate, and code software programs and applications according to detailed design specifications.
Should be able to Deliver Quality work in a defined timeline.
Debugging, Analyzing, and Troubleshooting bugs, error, and problems in the products.
Continuously Monitor Application Performance & Improve it, Resolve any Bugs or amendments.
Conduct Training to support people on various products.
Develop High-Performance Queries, Stored Procedure & Functions On SQL SERVER
Focus on strategic issues and suggest improvements related to work processes and operations.
Analytical skills to identify the root cause and cause/effect relations
Ability to work collaboratively with development, operations, and business teams (internal and external)
Requirements:
1 to 5 years of professional experience in software development for enterprise-grade technology products with a demonstrated track record of achievement.
Should have Experienced in Development of ERP & HR Products
Must have strong analytical and creative problem-solving skills.
Strong engineering competence, including the ability to learn new technical concepts quickly.
Hiring organization
Bitplus Solutions LLP
Employment Type
5 Days working
12 Paid Leaves & 10 Festive Leaves
Gratuity benefit
Referral bonus
Overtime Allowance
Leave encashment
Maternity leaves
Mediclaim for family
Cultural activities
Quarterly Lunch
Friendly Environment
Yearly Picnic
JavaWe are looking for passionate and self-driven Software Engineers to join our Bangalore engineering center. You would be responsible for designing and developing world-class and truly differentiated software products in the online travel space.
Primary Responsibilities:
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- Involved in entire lifecycle including analysis, development, fixing, and monitoring of issues on the assigned Cleartrip product lines
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- BE/B.Tech Computer Science Personality Traits/Attributes:
- Excellent communication skills
- Excellent interpersonal skills – team player & desires to works closely with teammates, QA & product teams
- Problem-solving skills – Ability to research, analyze & find solutions independently.
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Full Stack Developer - Averlon