
- The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
- Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
- Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
- Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
- Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
- Conducting thorough testing of new features within the test environment for a better understanding of the product.
- Provide status updates and conduct periodic meetings to keep clients up to date.
- Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
- Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
- Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
- Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
- Strong problem-solving skills, with a keen attention to detail in issue resolution.
- Customer-focused mindset, ensuring a positive and supportive experience for users.
- Technical aptitude and the ability to understand and explain complex product features.
- Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
- Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
- Ability to work collaboratively in a team environment and adapt to evolving product requirements.
- Eagerness to learn about the product and its capabilities.
- Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

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Strong Business Analyst – HSE (Ports & Terminals) Profiles
Mandatory (Experience 1) – Must have 7+ years of experience as a Business Analyst, with 3+ years within the Ports, Container Terminals, Shipping, or Maritime industry OR with 3+ years in Health, Safety and Environment
Mandatory (Experience 2) – Must have strong domain expertise in Health, Safety & Environment (HSE / QHSE) specifically in Ports and Terminals operations
Mandatory (Experience 3) – Must have hands-on experience with HSE / QHSE software products (implementation, configuration, rollout, or functional ownership) used in Ports or Terminals
Mandatory (Experience 4) – Must have proven experience in requirements gathering, gap analysis, and writing detailed functional specifications / FRDs for enterprise or ERP-style applications
Mandatory (Experience 5) – Must have strong client-facing experience, including stakeholder interactions, UAT coordination, go-live support, and post-implementation functional support
Mandatory (Experience 6) – Must be comfortable with onsite client visits, product delivery, and training end-users on the HSE software product
Mandatory (Skill) – Excellent communication, presentation, and stakeholder management skills with the ability to independently own functional delivery
Mandatory (Note 1) – Technical qualification is not mandatory; strong functional, process, and domain expertise is essential
EKO STAY is a leader in professionally managed vacation homes, offering curated homestay experiences across India. Founded in 2018 by experts in hospitality, the company operates over 150 thoughtfully designed villas across 12 cities. Known for its focus on innovation, customer satisfaction, and sustainable growth, EKO STAY sets benchmarks in alternative accommodations. Guests enjoy a blend of comfort, convenience, and unforgettable experiences with every stay.
Prerequisites:
- Experience: 5 years of experience in Social Media Department and 2 years as social media manager
- Skills: Proficient in Social Media Marketing, Digital Marketing, and Social Media Optimization (SMO).
- Content Strategy: Strong experience in strategizing content for social media and developing content calendars.
- Analytical Skills : Ability to analyze social media metrics and insights to improve performance.
- Creativity: Excellent creative thinking and problem-solving abilities.
- Organizational Skills: Strong organizational and time management skills to manage multiple campaigns and projects simultaneously.
- Leadership: Proven leadership experience in managing and mentoring a team of junior managers and executives
- Qualifications: Bachelor’s degree in Marketing, Communications, or a related field.
Key Responsibilities:
Social Media Strategy & Execution:
- Develop and implement comprehensive social media strategies aligned with the brand’s objectives.
- Strategize content for the upcoming month, considering key themes, seasonal trends, and campaigns.
- Oversee the creation and execution of content calendars, ensuring timely delivery and relevance across platforms.
Team Management:
- Supervise, guide, and mentor junior social media managers, ensuring successful campaign execution.
- Coordinate team efforts to ensure smooth day-to-day execution of social media tasks and initiatives.
-
Brand Partnerships & Collaboration:
- Manage brand tie-ups, collaborations, and influencer partnerships to increase brand visibility and engagement.
- Ensure effective communication and coordination between internal teams and external stakeholders for seamless campaign execution.
Content Creation & Planning:
- Collaborate with the creative team to create compelling content that resonates with the target audience and aligns with the brand’s voice.
- Oversee the development of monthly content calendars and ensure all content is on-brand, consistent, and engaging.
Paid Campaigns & Reporting:
- Oversee and optimize paid campaigns across Meta and Google Ads, ensuring cost-effectiveness and maximum performance.
- Track campaign metrics such as engagement, reach, conversions, and ROI, providing detailed reports and actionable insights for improvement.
Social Media Optimization (SMO):
- Implement best practices for Social Media Optimization to improve organic engagement and visibility.
- Continuously optimize content for performance across various social media platforms.
Miscellaneous Tasks:
- Travel for shoots and other brand-related activities as required.
- Perform miscellaneous tasks as assigned by management to support the growth of the social media strategy.
About MyOperator
MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement.
Key Responsibilities
● Lead the entire channel sales cycle from identifying potential partners to driving recurring revenue.
● Recruit, onboard, and activate new channel partners across multiple regions and industries.
● Build and nurture strong partner relationships through structured business planning, regular engagement, and ongoing support.
● Conduct product training and sales enablement sessions to empower partners with the knowledge and tools needed for success.
● Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
● Collaborate closely with internal teams including Sales, Marketing, Product, and Customer Success to ensure alignment on partner requirements and success.
● Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
● Take ownership of revenue targets for specific partner regions or verticals.
Requirements
1. Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
2. Work Experience: 3–5 years in channel sales, partnerships, or B2B sales, preferably in SaaS, Telecom, or Cloud Communication domains.
3. Partner Handling: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
4. Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
5. Communication Skills: Excellent verbal and written communication for engaging partners and internal teams effectively.
6. Training & Enablement: Ability to conduct partner training sessions and share regular product/sales updates.
7. Analytical Skills: Competence in using CRM tools and analyzing partner performance reports.
8. Process Orientation: Strong follow-up, reporting, and documentation discipline to manage multiple partner accounts.
9. Self-Motivation: Highly driven with a proactive approach and ownership mindset; able to work with minimal supervision.
10. Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).
Benefits
* Performance-Based Incentives: Attractive variable pay structure based on partner revenue contribution and performance milestones.
* Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
* Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
* Hybrid Work Flexibility: Flexibility to work remotely or from the office as per business needs.
* Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
* Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
* Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.
Job Title: Business Development Execu ve (BDE)
Loca on: Coimbatore / On-site
Experience: 0–1 Year
Employment Type: Full-Time
Job Descrip on:
We are seeking a mo vated and energe c Business Development Execu ve to join our sales and
marke ng team. The ideal candidate should have strong communica on skills and an interest in IT
sales, SaaS, or ERP solu ons.
Key Responsibili es:
Understand and explain company services and offerings to prospects.
Iden fy and reach out to poten al clients via calls, emails, and social pla orms.
Explain product/service offerings to leads and prospects.
Assist in preparing proposals and presenta ons for clients.
Maintain rela onships with clients and follow up regularly.
Support the team in marke ng campaigns and lead genera on ac vi es.
Requirements:
Strong communica on and interpersonal skills.
Basic understanding of IT services, SaaS, or soware solu ons.
Good presenta on and nego a on skills.
Willingness to learn and grow in a client-facing role.
Proficiency in English; knowledge of CRM tools is a plus.
Nice to Have:
Degree in Business, Marke ng, or related field.
Internship or academic project in sales or marke ng.
Package:
1.5 LPA (Depends on performance)
Job Title: Data Engineer
Location: Hyderabad
About us:
Blurgs AI is a deep-tech startup focused on maritime and defence data-intelligence solutions, specialising in multi-modal sensor fusion and data correlation. Our flagship product, Trident, provides advanced domain awareness for maritime, defence, and commercial sectors by integrating data from various sensors like AIS, Radar, SAR, and EO/IR.
At Blurgs AI, we foster a collaborative, innovative, and growth-driven culture. Our team is passionate about solving real-world challenges, and we prioritise an open, inclusive work environment where creativity and problem-solving thrive. We encourage new hires to bring their ideas to the table, offering opportunities for personal growth, skill development, and the chance to work on cutting-edge technology that impacts global defence and maritime operations.
Join us to be part of a team that's shaping the future of technology in a fast-paced, dynamic industry.
Job Summary:
We are looking for a Senior Data Engineer to design, build, and maintain a robust, scalable on-premise data infrastructure. You will focus on real-time and batch data processing using platforms such as Apache Pulsar and Apache Flink, work with NoSQL databases like MongoDB and ClickHouse, and deploy services using containerization technologies like Docker and Kubernetes. This role is ideal for engineers with strong systems knowledge, deep backend data experience, and a passion for building efficient, low-latency data pipelines in a non-cloud, on-prem environment.
Key Responsibilities:
- Data Pipeline & Streaming Development
- Design and implement real-time data pipelines using Apache Pulsar and Apache Flink to support mission-critical systems.
- Develop high-throughput, low-latency data ingestion and processing workflows across streaming and batch workloads.
- Integrate internal systems and external data sources into a unified on-prem data platform.
- Data Storage & Modelling
- Design efficient data models for MongoDB, ClickHouse, and other on-prem databases to support analytical and operational workloads.
- Optimise storage formats, indexing strategies, and partitioning schemes for performance and scalability.
- Infrastructure & Containerization
- Deploy, manage, and monitor containerised data services using Docker and Kubernetes in on-prem environments.
- Performance, Monitoring & Reliability
- Monitor the performance of streaming jobs and database queries; fine-tune for efficiency and reliability.
- Implement robust logging, metrics, and alerting solutions to ensure data system availability and uptime.
- Identify bottlenecks in the pipeline and proactively implement optimisations.
Required Skills & Experience:
- Strong experience in data engineering with a focus on on-premise infrastructure.
- Strong expertise in streaming technologies like Apache Pulsar, Apache Flink, or similar.
- Deep experience with MongoDB, ClickHouse, and other NoSQL or columnar storage databases.
- Proficient in Python, Java, or Scala for data processing and backend development.
- Hands-on experience deploying and managing systems using Docker and Kubernetes.
- Familiarity with Linux-based systems, system tuning, and resource monitoring.
Preferred Qualifications:
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or an equivalent combination of education and experience.
Additional Responsibilities for Senior Data Engineers :
For those hired as Senior Data Engineers, the role will come with added responsibilities, including:
- Leadership & Mentorship: Guide and mentor junior engineers, sharing expertise and best practices.
- System Architecture: Lead the design and optimization of complex real-time and batch data pipelines, ensuring scalability and performance.
- Sensor Data Expertise: Focus on building and optimizing sensor-based data pipelines and stateful stream processing for mission-critical applications in domains like maritime and defense.
- End-to-End Ownership: Take responsibility for the performance, reliability, and optimization of data systems.
Compensation:
- Data Engineer CTC: 4 - 8 LPA
- Senior Data Engineer CTC: 12 - 16 LPA
About the company:
Our client is a luxury home décor brand. It's nothing less than a revolution in the home décor industry- where technology enables world-class home interior design. We use technology combined with internationally trained designers to help our customers achieve the style they want to express.
Our services include unique technology-driven processes and analytics, consulting, execution, and supervision – all within schedule and planned budget, so they can relax and enjoy their space transformation with peace of mind.
We encourage our consumers to explore and discover their own self-expression while amazing their senses with new cultures and design techniques, tasteful décor, and ambiance.
What would you be required to do?
•Collaborate with the leadership team to formulate and execute the design strategy for the organization
•Collaborate with external as well internal stakeholders from time to time and ensure DQphilosophy is aligned with the processes followed
•Be responsible for the projects seen as potential and ongoing in terms of quality, timelines, and aesthetics of design as per DQ philosophy
•Take the time to understand client style and need and merge that with DQ design philosophy in a creatively unique way each time for each different project
•Create and present design solutions as per the process
•Ensure that the client enjoys the home renovation process as that is one of the USP’sof DQ
•Create estimates, schedules, and staffing plans to complete projects
•Use software to design, sketch, and provide drawings of proposed projects when needed
•Work with clients to define project requirements and develop design criteria
•Provide support and guidance to clients on the newest trends in home décor and design
What skills are we looking for?
•Excellent taste in home design
•An uncompromising passion for beauty in the process of home renovation and décor
•Excellent communication skills- written and verbal
•Excellent interpersonal, negotiation, and creative thinking skills
•Excellent ability to influence
Who qualifies?
•At least 5+ years experience as an architect or interior designer in a luxury residential space (consultations, renovations, space planning, and new constructions). Entrepreneurship experience will be an added advantage
•MBA/ Diploma or Degree in Interior Designing or Architecture preferably from a foreign University with international experience
•Handled luxury projects of Rs. 10,000 – 12,000 per sq ft
•Space Planning
•Influence and client engagement skills
•Able to create material, furniture boards home models
•Good communicator, able to deal firmly and fairly with contractors, consultants, and vendors
•Developing concepts & sketches by virtue of Expertise in layout, color, lighting, materials selection, custom furniture, and all installations
•MBA / B.Arch / Diploma in Interior Designing preferably from a foreign University with international experience
•Must Know all state of art Software
Or
•The fact that this role and our organization excites you and you think you will be a good fit.
Roles and responsibilities:
- Should be the single point of contact for all project related queries and concerns.
- Should ensure project delivery and quality at desired level.
- Adherence to the Process.
- Oversee daily activities of the team and provide direction and guidance as needed.
- Manage resources as per workload.
- Address delivery issues in a timely fashion.
- Ensure operational excellence by making team technically competent enough.
- Evaluate the performance of team members and determine training needs.
Desired candidate profile:
- Overall experience of 15 Yrs. to 20 Yrs.
- 5+ yrs. of experience on project management and project delivery.
- Should have proven experience on coding and managing teams using Java, J2ee, iOS, Android, AWS, Node JS, and Python.
- Adoption to the new technologies is desired.
- Understanding of firmware and protocols related to IOT, Bluetooth will be added advantage
- Required to be technical and hands on coding if needed.
- Candidates should be Process oriented and execute projects in Scrum/Agile methodologies.
Hi
About the Company:
Our client is a B2B2C tech Web3 startup founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech.
Role Description : We are looking for a React.Js developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and so we are looking for a strong team player with a commitment to perfection.
Key Responsibilities -
• Developing new user-facing features using prominent front-end frameworks • Involved with and translates designs and style guides provided by the UI/UX team into functional user interfaces using responsive design, ensuring cross-browser compatibility and performance • Building reusable components and front-end libraries for future use • Optimizing components for maximum performance across a vast array of web-capable devices and browsers • Takes ownership and responsibility for the successful delivery of the solutions • Works collaboratively with the engineering and product solution team, demonstrates prototypes for faster feedback to keep improving the user experience • Contributes to continual improvement by suggesting improvements to the user interface, software architecture, or use of new technologies
Required Skills and Qualifications -
• 3-8 years of experience in frontend development primarily using React
• Experience in Hypertext Markup Language revision 5 (HTML5), Cascading Style Sheets (CSS), TypeScript and ReactJS (JavaScript)
• Thorough understanding of NodeJs & React.js(SSR) and its core principles
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Familiarity with RESTful APIs
• Excellent communication skills
• Ability to understand business requirements and translate them into technical requirements
• A self-starter, who loves to take on hard problems and is enthusiastic to learn new technologies and work in startup environments
Regards
Team Merito
OTS Solutions is looking for hiring a new business development executive at their Gurgaon office. Here are the responsibilities for the person,
- Person will be responsible to do reach outs in US market using email, calls, linkedin for a particular industry
- Person will be responsible to generate leads and setup appointments for onsite US account executive
- Person will be responsible to perform different campaigns and generate leads
- Person will be responsible to speak with and quality clients under parameters defined by sales team needs
We are looking for these skills / experience in the candidate,
- Should be available to work in night timings (US shift)
- Must possess excellent written and verbal english skills
- Must have worked in setting to sell B2B services to US or international customers
- Must have got experience in working on Linkedin and other social platforms to generate leads
- Must have experience of generating leads through email campaigns
- Must have worked to set up appointments for account executive










