
- The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
- Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
- Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
- Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
- Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
- Conducting thorough testing of new features within the test environment for a better understanding of the product.
- Provide status updates and conduct periodic meetings to keep clients up to date.
- Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
- Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
- Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
- Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
- Strong problem-solving skills, with a keen attention to detail in issue resolution.
- Customer-focused mindset, ensuring a positive and supportive experience for users.
- Technical aptitude and the ability to understand and explain complex product features.
- Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
- Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
- Ability to work collaboratively in a team environment and adapt to evolving product requirements.
- Eagerness to learn about the product and its capabilities.
- Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

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Job Details
- Job Title: Sr. System Test Engineer
- Industry: engineering
- Domain - Information technology (IT)
- Experience Required: 6-10 years
- Employment Type: Full Time
- Job Location: Pune
- CTC Range: Best in Industry
Job Description
- Designation- Sr. System Test Engineer
- Qualifications: B.E./B.Tech Electrical / Instrumentation / Electronics / Mechatronics / MSc Electronics, Electrical
- Experience: 6-10 years.
- Location: Pune.
- Work Mode: Hybrid (1-day WFH, 4-days from Office)
A. Skills & Technologies:
Mandatory:
- PLC Programming in Ladder/Structured Text/Function blocks.
- Configuring and commissioning Servo Drives, VFDs & Inverters.
- Experienced in Motion Control Programming in PLC for servo drives.
- Experience in Robotic (Drive Groups, Multi-Axes) programming in PLC.
- Design and Commissioning experience for Machine automation and turnkey projects,
- (including but not limited to Factory Acceptance Test (FAT) / Site Acceptance Test (SAT)).
- Hands On with one or more Fieldbus technologies (like Ethernet/IP, PROFINET,
- EtherCAT, Ethernet PowerLINK, CAN, PROFIBUS, ControlNET, DeviceNET).
- Configuring of PLC Backplane IOs and Remote IOs on Fieldbus.
Desirable:
- Electrical Wiring Design for Control panels.
- Experience in Manual testing.
B. Behaviors:
- Good team player
- Open to learn new technologies.
- Agile in nature
- Self-motivated and proactive
C. Role and Responsibilities:
- Design and execute tests on complete automation system.
- Test motion, robotics related Function blocks in PLC code, before release to market.
- Analyze requirements, design PLC programs, write and execute system tests.
- Follow required test processes as defined by Lead/Manager.
Must-Haves
6years of Hands‑on experience in PLC programming.
6years of Hands‑on experience in configuring and commissioning Servo Drives and VFDs.
6years of Hands‑on experience in motion control programming in PLC for servo drives.
Good communication skills.
A strong “can‑do” attitude.
Willingness to learn.
Ability to work effectively in a team.
Bachelor's degree - B.E./B.Tech Electrical / Instrumentation / Electronics / Mechatronics / MSc Electronics, Electrical
Minimum of 2years of stability with each company
*******
Notice Period: Immediate to 30days.
- Degree in software development, computer science, or similar.
- Proficiency in Android, Java, Kotlin, MVC, MVVM.
- Prior experience as an android developer will be advantageous.
- Excellent coding and proofreading skills.
- Top-notch teamwork and communication skills.
- Ability to manage your workload with minimal supervision.
- Unwavering curiosity.
Location : Fort ,mumbai
We are looking for Senior Software Engineers (.NET) with at least 6 to 10 years of experience for the role of a consultant for a period of 6 months with potential offer of permanent position at the end of 6 months. The client is a SAAS product company working in the US Loan mortgage servicing and origination space. The location of the position is Chennai, India.
The team is building the next-generation loan originations and servicing systems. The systems will be used by lenders and servicers in the consumer and mortgage lending markets in the United States. As an agile developer, you will be working on a delivery team using modern technologies, tools and frameworks to develop advanced, enterprise business components that can run on Cloud platforms. You will be provided with the best tools, resources and compensation to get the job done…and enjoy every minute of it. And if it couldn’t get any better….this role is HYDBRID
Role:
- Associate will serve as a dedicated member of our development Team. Troubleshoot and resolve software bugs and deployment issues
- Must be an excellent verbal and written communicator
- Must have a positive attitude and be a self-starter who is willing to work independently and learn
- Creative problem-solving ability, allowing the individual to identify solid solutions to challenging business issues
- A passion for success and willingness to go above and beyond to accomplish goals
- Collaborate with managers, other developers, Quality Assurance, Business Analysts. Client Service Representatives and clients to understand requirements and demonstrate progress
- Work on an agile team with both onshore and offshore team members to help plan, implement and support enterprise web applications
- Design, develop and test new system capabilities, including: web UI, REST API, Microservices, serverless components, cloud native
- Document and communicate technical designs, standards and processes as needed
- Perform unit and integration testing to ensure application quality
- Continuously enhance skills by learning and applying relevant technologies and patterns
Requirements
- Professional Degree in Computer Science, Information Technology, related domain.
- Bachelor’s degree in Computer Science or equivalent work experience
- Minimum of 6-10 years’ experience in fast-paced software industry with an in-depth understanding of web application development.
- Agile development methodology
- Experience with the ASP.NET MVC stack.
- Experience with Azure DevOps (ADO) and Visual Studio and GIT
- Experience with JavaScript, jQuery and AJAX
- Experience with Angular and ReactJS
- Experience with HTML5, CSS3 and responsive UI design.
- Extensive experience with full-lifecycle development (i.e. design, coding, testing, debugging, etc.).
- Experience with distributed systems, C#, ASP.NET, REST and SQL programming.
- Experience developing or working with web services (REST and Web API preferred)
- Exposure to Cloud Native Programming and components
What do you get:
- Working on the latest and greatest technology
- Part of new product development team right from the beginning
- Excellent compensation
- Remote/Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing, Summer Fridays and much, much more!
Post Title - Customer Care Executive
Process - Australian
Location - Kolkata , Salt lake Sector V
Shift Time - 6:30am to 3:30pm
Working Days - Monday to Saturday
Requirements - Strong active listening skill and verbal communication
Good English.
Job Type: Full-time
Job Role - We are looking for tele-callers with eagerness to work in the early morning shift and earn handsome incentives. The campaign is pretty simple, we just need to book appointments with Australian customers for free home appliances to be given to them.
There are few specific home appliances that the customers will be getting for free, so we just need to book the time and date of their availability.
Salary: ₹10,000.00 - ₹22,000.00 per month
Benefits: Provident Fund
Schedule: Morning shift - 6:30am to 3:30pm.
Supplemental pay types:
Performance bonus.
Yearly bonus.
Note - No hard core sales
No Targets
High Incentives
No pick/drop - (Travelling Allowances will be paid)
No rotational shifts
Company Intro
Java R&D Pvt. Ltd. is a Software Development & IT Consulting Company headquartered at VA, USA. We are a leading software development & consulting company providing hi-tech information technology solutions and manpower staffing. Our clients range from Fortune 500 companies to State, Federal, small and medium sized businesses
Company Website :http://javarndcorp.com/
Responsibilities:
Manage the entire Training for all new joiners - including fresher and laterals - technical and English both
Manage all trainees - from their infrastructure, time in, time out, leaves, reporting, status, training schedule, training
technologies Etc.
Assess and evaluate all trainees and plan their training schedule, technologies, trainer, timings, etc.
Coordinate with recruitment team to hire and work with the best trainer for each technology
Coordinate with existing pool of trainers, add new trainers and organize online training
Assign tests, exams and get them evaluates for all trainees
Well versed with MS word and excel, google doc n sheets, WebEx and zoom
Manage all trainees data, results, ranking, status, and evaluate them and report to Management & HR
Train yourself if confident to give training in English or any IT language
Location : Bhopal
Timing : US Shift Timing 6 Pm to 3:30 AM
Excellent hike on current CTC
Qualifications
Excellent verbal and written communication skills
Computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)
Advanced technical skills in e-learning
Strong interpersonal skills and the ability to work well with others
Specialized knowledge of specific industries
Keen attention to detail
Responsibilities :
- Knowledge of Node.js and frameworks available for it {such as NestJS, Express, StrongLoop, etc.}
- Experience in Database, Postgres Preferred.
- Integration of user-facing elements developed by front-end developers with server-side logic
- Writing reusable, testable, and efficient code
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
- Integration of data storage solutions
- Strong proficiency with JavaScript
• Proficient in Swift, Swift UI, Cocoa Touch and iOS SDK
• Strong knowledge in UI design principles, patterns, and best practices
• Experience with third-party libraries like Google Maps, Firebase etc
• Experience in Payment gateway integration
• Experience in integrating social media libraries for apps
• Should have experience in handling a team
• Knowledge and experience of the Software Development life cycles like Agile, Scrum and
• Waterfall Model.
• Knowledge on cross platform application development
• Experience in publishing an iOS app on App Store
• Experience in team environment, including design, coding, and revision control practices
• Very good communication skills.
• Ability to contribute individually and drive the team
• Work closely with stakeholders and UX teams to execute an idea from concept to delivery using excellent software design
• Identify and correct bottlenecks and fix bugs
• Working knowledge of the general mobile landscape,
INTECH Creative Services, a global solutions provider founded in 2003, offers superior services combining years of experience, solid partnerships, and adaptability. INTECH Creative Services a reputed software development company specializing in offshore software development and onsite Software development for Clients in India and Hong Kong. INTECH comes to the market with a composition of highly experienced and motivated professionals with strong Software Execution and Management expertise in varied business domains and technologies.”
Location – Pune, Gandhinagar (Currently Work from Home till 2022)
Educational Qualification - B.E / B.Tech, MCA, M.Tech, or any equivalent IT graduation or post-graduation
Requirements:
- J2EE - Sprint Boot Microservices.
- At least 8+ years of experience in Java development (J2EE, J2SE 8).
- Extensive experience with Spring, Spring Boot Micro Services, JPA, Hibernate.
- Extensive experience in REST and SOAP Webservices Services.
- Excellent knowledge of databases( PostgreSQL, MySQL).
- Experience in testing tools (JUnit, SOAP UI, Postman).
- Experience in build tools – Maven, Gradle. Knowledge of modern authorization mechanisms, such as JSON Web Token.
- Experience in web application servers - Tomcat, etc.
- Understanding of Agile Development methodology – SCRUM.
- Understanding of continuous integration - Jenkins, and Code versioning tools- Git
*Only Immediate Joiners
DESCRIPTION
We are looking for a great Frontend developer who is proficient with React.js. Your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux). You will ensure that these components and the overall application are robust and easy to maintain. You will coordinate with the rest of the team working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality product is important.
RESPONSIBILITIES
- Developing new user-facing features using React.js
- Building reusable components and front-end libraries for future use
- Translating designs and wireframes into high quality code
- Optimizing components for maximum performance across a vast array of web-capable devices and browsers
REQUIREMENTS
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
- Thorough understanding of React.js and its core principles
- Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with newer specifications of EcmaScript
- Familiarity with RESTful APIs and sockets
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- A knack for benchmarking and optimization
- Familiarity with code versioning tools
- Experience with PWAs and React Native is a huge plus






