
- The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
- Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
- Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
- Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
- Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
- Conducting thorough testing of new features within the test environment for a better understanding of the product.
- Provide status updates and conduct periodic meetings to keep clients up to date.
- Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
- Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
- Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
- Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
- Strong problem-solving skills, with a keen attention to detail in issue resolution.
- Customer-focused mindset, ensuring a positive and supportive experience for users.
- Technical aptitude and the ability to understand and explain complex product features.
- Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
- Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
- Ability to work collaboratively in a team environment and adapt to evolving product requirements.
- Eagerness to learn about the product and its capabilities.
- Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

About Starmark Software
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🚀 Hiring: QA Engineer (Manual + Automation)
⭐ Experience: 3+ Years
📍 Location: Bangalore
⭐ Work Mode:- Hybrid
⏱️ Notice Period: Immediate Joiners
(Only immediate joiners & candidates serving notice period)
💫 About the Role:
We’re looking for a skilled QA Engineer You’ll ensure product quality through manual and automated testing across web, mobile, and APIs — working with tools and technologies like Postman, Playwright, Appium, Rest Assured, GCP/AWS, and React/Next.js.
Key Responsibilities:
✅ Develop & maintain automated tests using Cucumber, Playwright, Pytest, etc.
✅ Perform API testing using Postman.
✅ Work on cloud platforms (GCP/AWS) and CI/CD (Jenkins).
✅ Test web & mobile apps (Appium, BrowserStack, LambdaTest).
✅ Collaborate with developers to ensure seamless releases.
Must-Have Skills:
✅ API Testing (Postman)
✅ Cloud (GCP / AWS)
✅ Frontend understanding (React / Next.js)
✅ Strong SQL & Git skills
✅ Familiarity with OpenAI APIs
Job Description
We are building a AI first employee referral product for SMBs that is going to change the way employee referrals are handled. We combine modern web technologies and cloud services to deliver a seamless experience both for the organizations and users .
- What You’ll DoBuild and maintain responsive, accessible UIs using React/Next.js, Tailwind CSS, and ShadCN UI
- Develop and scale backend services in Node.js, exposing clean REST or GraphQL APIs
- Integrate with Firebase and AWS for core functionality
- Collaborate with product and design to translate requirements into production-ready code
- Write clear, maintainable tests (unit, integration, end-to-end) and participate in code reviews
- Leverage AI-assisted tools like ChatGPT (and other productivity tools) to work effectively and solve problems faster
- What We’re Looking For1–2 years of professional full-stack development experience
- Strong proficiency in JavaScript/TypeScript, with hands-on work in React and Next.js
- Comfortable styling with Tailwind CSS and building component systems (e.g. ShadCN UI)
- Solid experience in Node.js backend development and API design
- Familiarity with Firebase services and basic AWS SDK usage
- Good understanding of Git workflows and CI/CD practices
- Ability to pick up new tools and frameworks (“and much more”) as needed
- Excellent communication skills, a collaborative mindset, and a bias for action
- Nice to HaveBasic experience with Docker or containerized deployments
- Exposure to GraphQL or server-side rendering best practices
- Any prior work leveraging AI-powered tooling for development productivity
- What We OfferA chance to shape a core product from the ground up
- Flexible, remote-friendly work environment
- Competitive compensation and learning stipends
- A supportive, knowledge-sharing culture with regular hackathons
Responsibilities:
- Onboarding and Training:
- Guide new customers through the onboarding process, ensuring a smooth and efficient implementation.
- Conduct training sessions and provide educational resources to help customers maximize the value of our products/services.
- Relationship Management:
- Build and maintain strong, long-term relationships with assigned customers.
- Serve as the primary point of contact for customer inquiries and concerns.
- Proactively engage with customers to understand their needs and challenges.
- Customer Advocacy:
- Act as the voice of the customer within the organization, providing feedback to product and development teams.
- Identify opportunities to improve the customer experience and advocate for customer-centric solutions.
Machint Solutions, a US registered IT & Digital automation Products and Services organization is seeking to hire couple of LINUX ADMINISTRATORS for its office in WHITEFIELDS, KONDAPUR, HYDERABAD, TELANAGANA.
Job description
- Minimum 5 years of strong Linux (RHEL & SuSE) Admin knowledge & troubleshooting skills.
- Must know Storage integration with Linux.
- Must have strong scripting (Bash or Shell) knowledge.
- Cluster Knowledge (RHEL & SuSE)
- Monitoring & Patching tools knowledge
- Should have good experience with AWS Cloud & VMWare
- Networking Knowledge with respect to Linux
- Work Location: Machint Solutions Private Limited., Whitefields, Kondapur, Hyderabad
- Notice period: Candidates who can join in 2 weeks are preferred.
- Interview: F2F at our office - Between 11 AM and 6 PM Monday through Friday
- Budget: Market standards
Please share your updated resume on ram dot n at machint dot com with salary and notice period info to initiate the hiring process.
RESPONSIBILITIES:
- Help your engineers grow their skills and experience
- Conduct code reviews, and make technical contributions to product architecture as well as get involved in solving bugs and delivering small features
- Hold regular 1:1's with all members of the team, give regular and clear feedback around the individual's performance
- Foster technical decision-making on the team, but make final decisions when necessary
- Provide oversight and leadership to a team of developers to ensure timely execution of team and project deliverables
- Maintain up-to-date skills in software development technologies and a broad understanding of the business, business needs, and how applications/assets drive and support the business
REQUIREMENTS:
- 6+ years of experience in software development and 1+ in team management.
- In-depth technical experience in at least one of the core languages, frameworks, or technologies used in backend development.
- Ability to mentor junior software developers, as well as to collaborate with all stakeholders.
- Extensive experience in developing, deploying, and integrating software solutions.
- Proficiency in documenting processes and monitoring performance metrics.
- Knowledge of best practices related to design principles, API development and software architecture.
- Ability to keep up with software industry trends and innovation.
- Exceptional interpersonal and communication skills.
-
Handle guest complaints assist with the check-in process and explain all facility amenities.
-
Coordinating and multi-tasking job duties in a busy environment.
-
Ensuring and providing flawless upscale professional and high-class guest service experiences.
-
Analyzing customer feedback and providing strategic direction to continuously improve the overall rating.
SigmaWay is hiring fullstack developer..
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Recko Inc. is looking for front-end developers to join our kick-ass engineering team. We are looking for smart, dynamic individuals to bridge the gap between design and technical implementation and define how our software looks as well as how it works.
What are we looking for:
-
Deep understanding of Javascript(ES6) and of at least one test frameworks
-
Overall 1-4 years of Experience in web Development and at Least 1-2 years experience on ReactJS Library.
-
Curious to learn new things and adopting new standards
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Experience of building at least one frontend application from scratch/ building a SaaS product
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Good understanding of webpack, CSS pre processors, react-redux architecture, redux-saga.
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Understanding of design frameworks, UX patterns for web
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Ability to think strategically and implement with excellence
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A growth mindset and passionate about building things from the ground up, and most importantly, you should be fun to work with
As a frontend developer at Recko, you will:
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Develop new user-facing features as well as maintain and improve the application
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Build reusable code and libraries for future use
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Ensure the technical feasibility of UI/UX designs while maintaining high quality standards and brand consistency
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Optimize application to handle high scale
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Work closely with Product managers, UX designers and back-end engineers to implement frontend solutions.
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Follow secure coding practices to avoid vulnerabilities like XSS, CSRF
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Actively participate in code and design reviews to build robust applications.
About Recko:
The Recko Financial Operations Platform empowers finance teams in fast-growing internet businesses with a comprehensive and robust technology stack to build and embed innovative financial workflows such as accounting, reconciliation, commission calculation, payment orchestration and reporting, so businesses can accelerate growth, collaboration, and track and manage money end to end. This ensures that every dollar, euro or pound that the company moves is accounted for and the financial needs of the ever evolving business is taken care of.
Globally, the Recko platform securely processes transactions worth millions of dollars every day. Customer-obsessed brands such as Deliveroo, Meesho, Grofers, Dunzo, Acommerce, etc use Recko so that their finance teams can streamline operations with automation and prioritize growth over repetitive and time-consuming tasks around day-to-day financial operations. Our transparent pricing and exceptional customer service guarantees that we power your growth story - one transaction at a time.
Recko is a Series A funded startup, backed by marquee investors like Vertex Ventures, Prime Venture Partners and Locus Ventures. Traditionally enterprise software is always built around functionality. We believe software is an extension of one’s capability, and it should be delightful and fun to use.
Working at Recko:
We believe that great companies are built by amazing people. At Recko, We are a group of young Engineers, Product Managers, Analysts and Business folks who are on a mission to bring consumer tech DNA to enterprise fintech applications. The current team at Recko is 60+ members strong with stellar experience across fintech, e-commerce, digital domains at companies like Flipkart, PhonePe, Ola Money, Belong, Razorpay, Grofers, Jio, Oracle etc. We are growing aggressively across verticals.
Job Title: Project Associate - Mixed Signal Design Profile
Industry: Wireless communication, 5G
Organization: 5G TestBed-IIT Hyderabad- Hyderabad
Job Description
Work Profile:
· Work on development of custom Analog circuit boards for applications related to RF, interfaces etc.
· Implement new features and bug fixes
· Verify analog/mixed-signal integrated circuits
· Develop test cases to verify new features and bug fixes
· Review and update the user manuals for software tools.
· Supporting digital modelling of analog circuits for mixed-signal verification
· Creating design specifications and circuit schematics
· Work both independently and in a team environment, with the opportunity to provide technical leadership to other members of the engineering team
· Create and/or modify specification documents detailing system design and enhancements to meet marketing requirements
· Collaborate with others in the creation of technical reports, whitepapers, and user documentation
Requisites:
· EE/EEE/ECE graduate, undergraduate degree from reputed Tier 1 or Tier 2 colleges .
· Strong knowledge of analog integrated circuit design fundamentals
· Proven experience taking designs from concept to production
· Experience in analog/mixed-signal IC design & verification
· Understanding of BJT, CMOS and Op-Amp technologies.
· Good understanding of analog/mixed-signal design flows (Cadence, Synopsys)
· Transistor and system level simulation skills
· Discrete time and continuous time signal processing skills
· Strong lab and silicon validation skills
· Verilog based digital design and test bench development, is a plus
· Strong communication skills, both written and verbal
About us:
For more details please visit: http://5g.iith.ac.in/
IIT Hyderabad in collaboration with top Indian institutes including IITM, CEWiT, IITD, IITK, IISC and SAMEER is building the largest 5G testbed of the country, with the support of Department of Telecommunications (DoT) Govt. of India. This project will create a 5G prototype and testing platform that will be developed under the guidance of IIT-H faculty.
The project will deliver an end-to-end 5G testbed comprising 5G BS and UE nodes that support enhanced mobile broadband (eMBB), Ultra low latency communication (URLLC), and massive MTC including NB IoT services. The operating frequently includes both sub 6 GHz and mmwave frequencies. The system will exceed IMT 2020 5G performance requirements including Low Mobility Large Cell (i.e.., LMLC) targets introduced by India at ITU.
The 'Indigenous 5G Testbed' project is a long-term effort with a team of 100+ researchers/engineers based out of IIT-H campus.
About Simplilearn:
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Who are we looking for?
This role would be part of the B2C sales function for our India / International Business Groups. He/she would drive the new customer acquisition, customer relationship management, Operations & reporting.
What should you do?
• New Customer Acquisition
• Conversion of leads received through various marketing channels
• Preparing short-term and long-term sales plan towards reaching the assigned goals
• Consistently achieve revenue targets in line withteam/organizational objectives
• Proactively identifying cross-selling/up-selling opportunities with the existing customers
• Identifying references through the existing customer base to increase the sales pipeline
• Customer Relationship Management
• Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction / feedback
• Key Account Management
• New account development
• Operations and Reporting
• Managing pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction








