
- The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
- Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
- Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
- Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
- Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
- Conducting thorough testing of new features within the test environment for a better understanding of the product.
- Provide status updates and conduct periodic meetings to keep clients up to date.
- Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
- Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
- Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
- Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
- Strong problem-solving skills, with a keen attention to detail in issue resolution.
- Customer-focused mindset, ensuring a positive and supportive experience for users.
- Technical aptitude and the ability to understand and explain complex product features.
- Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
- Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
- Ability to work collaboratively in a team environment and adapt to evolving product requirements.
- Eagerness to learn about the product and its capabilities.
- Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

About Starmark Software
About
Connect with the team
Similar jobs
About the Company
We are a well-established and growing software product company with decades of experience delivering innovative and scalable technology solutions. The organization continues to expand year on year through strong market presence, continuous investment in technology, and a culture that promotes learning and collaboration. Exciting growth opportunities lie ahead for motivated professionals.
Job Description
We are looking for a Full Stack Developer to join our engineering team. The ideal candidate will be comfortable working across both front-end and back-end technologies, with a preference for either side being acceptable, as long as you are open to contributing across the full stack.
Technology Stack
Front-end:
- JavaScript
- Angular (or good understanding of React, Vue.js, Knockout.js, or similar frameworks)
Back-end:
- C#
- ASP.NET
- Web API
- MVC
- Entity Framework
Database:
- SQL Server (knowledge of NoSQL databases is a plus)
Cloud:
- Microsoft Azure and/or AWS
Key Responsibilities
- Design and develop the overall architecture of the web application
- Implement robust services and APIs to support the application
- Build reusable code and libraries for future use
- Optimize applications for maximum speed and scalability
- Implement security and data protection measures
- Translate UI/UX wireframes into visual and functional elements
- Integrate front-end and back-end components seamlessly
Additional Responsibilities (For Senior / Lead-Level Candidates)
- Participate actively in the full SDLC (design, development, testing, deployment)
- Provide technical analysis and resolve complex issues during delivery
- Conduct code and test case reviews
- Collaborate with product and design teams on innovative solutions
- Convert functional requirements into technical tasks and effort estimates
- Mentor junior developers
Skills & Qualifications
- Bachelor’s degree in Software Engineering or related field
- 3–5 years of relevant experience in Full Stack development
- Strong experience in C#, ASP.NET MVC, Web API, and SQL Server
- Good knowledge of JavaScript and modern front-end frameworks
- Understanding of cloud-native architecture and SaaS applications
- Experience with CI/CD, Docker, and DevOps practices is a plus
- Experience working in cross-functional teams
- Ability to build scalable and robust enterprise-grade solutions
Position Details
We are looking for candidates for a Business Development profile with hardcore experience in sales, including lead generation and cold calling . with a preference for those from service-based or consulting organizations. Strong communication skills and a result-oriented sales mindset are essential.
Key Responsibilities
• Responsible for identifying, approaching and setting up meetings with potential corporate clients (B2B) based on a target list of leads;
• Articulate how MGB can be of value to prospective client;
• Calendar qualified meetings between MGB Leadership & prospects;
• Achieve monthly and quarterly goals for qualified meetings
• Responsible for mapping and engaging with key decision makers on the client side to enable further business development opportunities for the MGB Leadership team to pursue
• Document sales activities in a timely manner in sales software. Maintains profiles of all current and
prospective customers
• Reports regularly on lead generation activities, opportunities and reviews progress against forecast and targets with HOD
• Responsible for doing business meetings with clients and closing the leads.
• Meeting the clients as and when required to make PR

Job Title: Technical Project Manager
Job Location: Hyderabad
Employment Type: Full-time (No WFH Option)
Job Summary:
We are seeking a skilled and experienced Technical Project Manager to manage and oversee the successful delivery of complex technical projects. The ideal candidate will have a strong background in software development, a solid understanding of project management methodologies, and the ability to coordinate with technical teams and stakeholders to ensure timely and high-quality project execution.
Key Responsibilities:
- Lead and manage technical projects from initiation through to completion, ensuring alignment with business and technical goals.
- Work closely with stakeholders, including product owners, developers, designers, and QA teams, to define project scope, objectives, and deliverables.
- Create and maintain detailed project plans, including timelines, milestones, resources, and budgets.
- Identify and manage project risks, issues, and dependencies, ensuring appropriate mitigation strategies are in place.
- Facilitate agile ceremonies (standups, sprint planning, retrospectives) and ensure smooth execution of sprints.
- Act as the primary point of contact between technical teams and non-technical stakeholders.
- Track and report on project progress, providing regular updates to stakeholders, including leadership, on project status, risks, and deliverables.
- Ensure the team follows software development best practices and ensures that projects meet technical and business requirements.
- Oversee resource allocation, ensuring the right skills are available and tasks are prioritized effectively.
- Manage change requests and scope creep, ensuring projects remain on track in terms of schedule, budget, and quality.
- Lead post-project reviews and retrospective meetings to analyze project outcomes and identify areas for improvement.
- Foster a collaborative and positive environment within the team, promoting knowledge sharing and professional growth.
Key Skills and Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field (Master’s degree is a plus).
- Proven experience as a Technical Project Manager or in a similar role with [X] years of experience managing complex technical projects.
- Strong knowledge of software development processes and methodologies, including Agile, Scrum, and Waterfall.
- Proficiency with project management tools such as Jira, Trello, MS Project, Asana, or similar.
- Strong understanding of technical concepts, including cloud technologies, software architecture, development frameworks, and databases.
- Excellent leadership, organizational, and time-management skills.
- Strong communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
- Ability to manage multiple projects simultaneously and prioritize tasks effectively.
- Proven experience in managing cross-functional teams and collaborating with external vendors.
- Knowledge of risk management, resource allocation, and budget management.
- Technical certifications (e.g., PMP, Scrum Master, or related) are a plus.
- Experience with CI/CD, DevOps practices, and software testing strategies is an advantage.
Desirable Attributes:
- Strong problem-solving and analytical skills.
- Ability to thrive in a fast-paced, constantly changing environment.
- Excellent interpersonal skills with the ability to motivate and guide teams.
- High attention to detail and a focus on quality.
- Strong ability to negotiate and manage stakeholder expectations.
- Ability to stay up-to-date with emerging technologies and industry best practices.
Work Environment:
- [Insert details: e.g., Office-based, Hybrid, Remote]
- [Insert any additional work environment specifics]
Job Description:
Deqode is seeking a skilled .NET Full Stack Developer with expertise in .NET Core, Angular, and C#. The ideal candidate will have hands-on experience with either AWS or Azure cloud platforms. This role involves developing robust, scalable applications and collaborating with cross-functional teams to deliver high-quality software solutions.
Key Responsibilities:
- Develop and maintain web applications using .NET Core, C#, and Angular.
- Design and implement RESTful APIs and integrate with front-end components.
- Collaborate with UI/UX designers, product managers, and other developers to deliver high-quality products.
- Deploy and manage applications on cloud platforms (AWS or Azure).
- Write clean, scalable, and efficient code following best practices.
- Participate in code reviews and provide constructive feedback.
- Troubleshoot and debug applications to ensure optimal performance.
- Stay updated with emerging technologies and propose improvements to existing systems.
Required Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 4 years of professional experience in software development.
- Proficiency in .NET Core, C#, and Angular.
- Experience with cloud services (either AWS or Azure).
- Strong understanding of RESTful API design and implementation.
- Familiarity with version control systems like Git.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and collaboratively in a team environment.
Preferred Qualifications:
- Experience with containerization tools like Docker and orchestration platforms like Kubernetes.
- Knowledge of CI/CD pipelines and DevOps practices.
- Familiarity with Agile/Scrum methodologies.
- Strong communication and interpersonal skills.
What We Offer:
- Competitive salary and performance-based incentives.
- Flexible working hours and remote work options.
- Opportunities for professional growth and career advancement.
- Collaborative and inclusive work environment.
- Access to the latest tools and technologies.
Hello,
Greeting from DevCare Solutions!!!
Kindly Check the Roles and Responsibilities of US Non IT Recruiter
• Responsible for handling Non-IT requirements from US based clients.
• Responsible for full-cycle recruiting: interview, offer, negotiation and closed candidates for assigned requisitions.
• Sourcing from Job Portals (Indeed, Monster, Dice, Career builder), Making job postings on the Job Portal.
• Must be having capability to work with a team or individually.
• Maintain close contact with candidates/Vendors/ recruiters/offshore team.
• Publish progress report to management every week.
About us: www.devcare.com
Devcare Solution is a place where a best-in-class working environment, professional management, and opportunities to learn exist bundled with exceptional rewards. It is ready to take more on board for all those who deserve a dream career. The team is full of good spirits complimenting each one's brilliance at workplace. Needless to say, about the interesting projects, you for sure will gain an enriching positive experience every moment.
Name of the company: DevCare Solutions
Year of establishment: April 19th, 2005
Company address: No 4, Ram complex, Padasalai Street, Urapakkam, Chennai 603210
It's Complete US Shift – Onsite
Shift Timing will be 7.00pm to 4.00am IST
Cab: Pick and Drop Available
Dinner will provide in the company
Benefits
Incentive for every placement
EPF
Health Insurance
Food
Holiday Bonus
Good communication skill
Design dashboard module
Anaplan SDLC
- Experience in onsite functional or technical roles on at least four full-lifecycle CPQ projects, with strong implementation expertise in at least two of the following technologies: Conga CPQ and CLM, Salesforce CPQ & billing, Vlocity CPQ
- Two+ years consulting and/or Lead to- Cash (CPQ/ CLM) implementation experience. Experience managing at least two large-scale full-life cycle implementations of Lead to Cash (CPQ/ CLM) solutions, including ownership of the technical solution, management of the overall team and ownership and management of project financials.
- Deep Understanding of the Lead-To-Cash business process and supporting technologies
- Experience defining systems strategy, road-map, developing process flow diagrams, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions.
- Experience supporting pursuit teams.
- Desire to learn additional in-demand CPQ/CLM platforms
- Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
Preferred Qualifications:
- A Bachelor’s degree
- Salesforce or Conga CPQ certified
- Ability to work independently and manage multiple task assignments
- Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
- Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
- An advanced degree in the area of specialization
- Experience implementing other CRM platforms (SAP CRM, Oracle, Salesforce.com, Microsoft Dynamics, etc.) or CPQ/CLM technologies (Oracle, Salesforce, Conga, , etc.)
- Proficient in all phases of the Application Development Lifecycle
- Strong technical project management and/or leadership skills
Role: US IT Recruiter - Freshers/Trainees
Experience: 0-6 months
Location: Hyderabad (Onsite)
Technovert is not a typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.
We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place. Our clients find us at our best when we are challenged with their toughest of the problems and we love chasing the problems. It thrills us and motivates us to deliver more. Our global delivery model has earned the trust and reputation of being a partner of choice.
We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that delivers
Responsibilities:
- Should understand the requirement in depth to ensure quality sourcing and recruiting
- Should ensure to submit profiles with quick turnaround time for timely submissions to meet sharp deadlines for each of the requisition
- Make use of effective resourcing strategies, such as head hunting, Internet sourcing, networking, employee referrals
Must have:
- Candidate must have good communication skill
- He/she must have a good attitude
- Proven ability to consistently and positively contribute in a high- paced, changing the work environment
- Excellent communication skills in written and verbal both
Qualification:
- 0-6 months of experience in US Staffing.
- Should be ready to work 80% of the time on W2 recruitment only.
- Good communication skills.
- Willing to work from office (Hyderabad)
- Experience in using job portals like Career Builder, Dice and LinkedIn would be a plus.
Diagnal Technologies is a fully owned subsidiary of Diagnal Inc, Hong Kong. It’s a product company focusing on media and entertainment clients, creating Video on Demand apps for their customers. We are a team of OTT video solution specialists helping our customers build the new digital media industry in Asia Pacific and beyond. We create viable revenue generating video streaming products, enable our customers to gain business and operational insights through big data analytics and empower them to engage with their users more effectively through targeted marketing campaigns. Started its Development Center in Technopark Phase III campus and focusing on Indian and International clients.
For further details please refer our website
LinkedIN :
Job Description :
- 2 or more years of experience of server side web systems engineering and middleware in a project services or product engineering organisation
- Hands-on development experience using JavaScript on the Server Side with Node.js and associated frameworks.
- Published sites/systems that are now online
- Self motivation and ability to manage your own time to get the job done at the high international quality levels we expect
- An engineering Degree in computer science or equivalent practical experience
- A solid understanding of networking, storage, operating/browser systems engineering as well as application/software systems performance optimisation and third party systems integration
- Hands on experience with Amazon Web Services
- Prior experience working within the Media, E-commerce, Telecommunications or similar large scale consumer facing industry
First round will be a Machine test and Aptitude, sharing it with this mail, which has to be completed in 2 days.This will be followed by technical discussion, CEO round and HR discussion.Hiring process will take 5-7 working days post completion of M/C test











