
- The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
- Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
- Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
- Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
- Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
- Conducting thorough testing of new features within the test environment for a better understanding of the product.
- Provide status updates and conduct periodic meetings to keep clients up to date.
- Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
- Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
- Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
- Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
- Strong problem-solving skills, with a keen attention to detail in issue resolution.
- Customer-focused mindset, ensuring a positive and supportive experience for users.
- Technical aptitude and the ability to understand and explain complex product features.
- Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
- Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
- Ability to work collaboratively in a team environment and adapt to evolving product requirements.
- Eagerness to learn about the product and its capabilities.
- Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

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Job Description – Flutter Developer (3–8Years)
Location: Gurgaon
Industry: Insurance / Fintech
Employment Type: Full-Time, Permanent
Position Overview
We are looking for an experienced Flutter Developer (3–10 years) to join our engineering team. The ideal candidate will be responsible for building high-quality, scalable mobile applications using Flutter for both Android and iOS. You will collaborate closely with designers, product managers, and engineers to deliver end-to-end mobile solutions, lead junior developers, and contribute to architectural and process improvements.
What You Will Be Doing
✔ Develop high-quality, scalable mobile applications using Flutter & Dart
✔ Translate UI/UX designs and wireframes into fully functional apps
✔ Write clean, testable, and maintainable code
✔ Work closely with designers, PMs, QAs, and other developers
✔ Implement new features, fix bugs, and optimize app performance
✔ Handle app flows involving offline storage, threading, localization, etc.
✔ Integrate third-party services: REST APIs, Firebase, Location, Notifications, Video recording, Payment gateways
✔ Participate in project estimation, architecture discussions, and release planning
✔ Contribute to the full mobile development lifecycle—from concept to deployment
✔ Prepare documentation for architecture, reusable components, and processes
✔ Lead and mentor junior Flutter developers
✔ Stay updated with latest Flutter, mobile development, and Web technologies
✔ Contribute to Flutter Web modules when required
Required Skills & Experience
Technical Skills
Must Have
- 3–10 years total experience, with 2+ years in Flutter & Dart
- Strong understanding of mobile app development (Android & iOS)
- Ability to design & build apps from scratch
- Experience with:
- Firebase services (Auth, Firestore, Storage, Messaging)
- Location services
- Push notifications
- Video recording modules
- REST API integration
- 3rd-party SDK integrations
- Expertise in:
- Building UI-rich, high-performance mobile apps
- Offline storage, performance tuning, and low battery usage optimization
- Experience using Git/GitHub
- Published at least 1+ app on PlayStore or App Store
- Understanding of Flutter Web
- Basic knowledge of payment gateway integration
- Knowledge of GraphQL is a plus
- Experience with native Android/iOS development is a big advantage
Company Description
YoHo is a startup company in interiors located in Bengaluru. Our designers work round the clock innovating and researching in designs that reflect our creativity and make your home a beautiful place to live. Our aim is to provide clients with a great interior that is affordable and durable. We aspire to grow to 100 employees with three Experience centers across Bengaluru in a year's time, and expand to multiple cities thereafter.
Role Description
This is a full-time role for an Interior Designer/ Designer sales associate, located on-site in Bengaluru. The candidate will be responsible for designing and implementing creative solutions for interiors, working with clients to identify and define their needs, creating designs, and coordinating with contractors and vendors. The candidate for this role must be able to assess client needs, develop design concepts, collaborate with sales team to provide consultations, provide exceptional customer experience and service to clients.
MUST HAVE: 2-5 years of relevant experience in residential and commercial interior design and sales
Qualifications
Bachelor's degree in interior design, architecture or a related field
2-5 years of relevant experience in residential and commercial interior design and sales
Expertise in AutoCAD, SketchUp, Adobe Creative Suite, and Microsoft Office
Experience with sales, negotiating with clients, and managing projects from inception to completion
Strong client-facing and communication skills with attention to detail
Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously
Willingness to learn and adapt to changes in design trends and advancements
Job Title: Senior Software Engineer
Division/ Department: Technology
Reports to: Engineering Manager
Work Location: Noida
Desired Work Experience: 4+ years
Weekly Off: Saturday & Sunday
About Aakash Technology Innovation Lab
Are you passionate about transforming the field of education as we know it?
The way education is imparted has been disrupted massively due to forces such as ed-tech digital revolution, the advancement in artificial intelligence technology and the pandemic. Given the rapid pace of transformation, the vision of the Technology Innovation Lab at Aakash is to make the education of the future a reality. The Technology Innovation Lab aims to leverage state-of-the-art technologies to develop industry-defining bleeding-edge solutions for a student-first world-class hybrid learning experience. This involves -
- Reimagining and conceptualizing how education will be imparted in the future in the omni-channel and immersive learning environment
- Building data platforms such as Power BI dashboards to facilitate students, parents, teachers and the business
- Creating applications to support the futuristic tech-enabled smart classrooms
- Conceptualizing and developing mobile and web applications for seamless customer experience
- Developing Internet of Things (IoT) driven integrations into applications to build futuristic learning experience
- Leveraging Artificial Intelligence (AI) and Machine Learning (ML) to identity interventions to boost student performance
If this excites you, we might have the perfect opportunity for you in the world’s most valued ed-tech company!
About Aakash - AESL
Aakash Educational Services Limited (AESL), commonly known as Aakash, is one of the most leading educational services institution providing comprehensive test preparatory services for students preparing for medical and engineering entrance examinations, school/board exams and competitive and scholarship exams such as NTSE, KVPY, and Olympiads.
AESL also partnered with Blackstone, a global investment management firm.
With more than 32 years of operational experience in the test preparatory coaching industry, the company has a pan India network of 220+ Aakash centres with an annual student base 2,50,000+ students and an employee count of more than 4700.
Purpose of the Role
Develop software solutions that enable the students, parents and teachers to have superior learning and teaching experiences, both inside and outside the classroom.
Key Responsibilities
- Develop state-of-the-art high performance and low latency software applications for mission critical systems
- Contribute in all the phases of the software development lifecycle
- Craft a well-designed, testable, efficient code
- Perform object-oriented analysis and design using common design patterns.
- Effectively and seamlessly manage communication with all stakeholders.
- Manage and provide live support to the developed applications
Qualification/ Experience
Must-Have Preferred
Education B.E / B.Tech Information Technology / Computer Science/ Information Science
- Experience 4+ years of hands-on experience in designing and developing applications using Java EE, Spring, Spring MVC, Spring Boot Frameworks
- Experience with test-driven development
- Experience with relational databases (MySql, Oracle, Postgres) or NoSql Databases (Cassandra, MongoDb, CouchDb) .
- Agile programming (Sprint, Scrum) experience
- Skills Understands version control branching strategies
- Understands different major language paradigms (object oriented /functional /reactive)
- Understanding and some experience in programming with AWS SDK
- Knowledge of Kafka and Redis
Competencies
Behavioral Competencies Level Functional Competencies Level
1 Team Player Written and Verbal Communication
2
What We Offer
As a technology professional in Aakash Technology Innovation Lab we offer you an opportunity to -
- Become a pioneer of the education of the future by reimagining and building innovative solutions for the ed-tech industry leading hybrid learning experience
- Be a force of technological disruption as a part of a passionate and high growth team on an exciting endeavor to transform the education industry
- Belong to an upbeat, flexible and relaxed work culture with a specific focus on collaboration
- Craft an excellent career at Aakash through a broad realm of career tracks and opportunities
- Excel in your chosen stream and become a renowned technologist in the ed-tech industry with heavy investment from the business into your learning, exposure and growth
- Have a highly competitive compensation and benefits package
We are seeking a dedicated and skilled AI Project Field Engineer to join our team. The successful candidate will be responsible for executing AI projects on-site, ensuring the seamless deployment and operation of AI models and systems. This role requires a combination of technical expertise, problem-solving skills, and a strong customer focus.
Responsibilities:
- Execute and manage AI projects on customer sites, ensuring timely and successful deployment.
- Deploy and run AI models using PyTorch on various hardware configurations.
- Set up and maintain computer networks, particularly those involving IP cameras.
- Write and maintain shell scripts to automate deployment and monitoring tasks.
- Develop and troubleshoot Python code related to AI models and their deployment.
- Collaborate with customers to understand their needs and ensure their success with our AI solutions.
- Perform on-site visits as required to install, test, and troubleshoot AI systems.
- Provide training and support to customers on the use and maintenance of deployed AI systems.
- Work closely with the development team to provide feedback and insights from the field.
- Document all processes, configurations, and customer interactions for future reference.
JOB Description :
Responsibilities :
- Administer compensation and benefit plans
- Assist in talent acquisition and recruitment processes
- Conduct employee onboarding and help organize training & development initiatives
- Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
- Promote HR programs to create an efficient and conflict-free workplace
- Assist in development and implementation of human resource policies
- Undertake tasks around performance management
- Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates
- Organize quarterly and annual employee performance reviews
- Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
- Ensure compliance with labor regulations
- Handle Attrition Analysis and Retention Strategies
- Handle Skip level meetings
Requirements and skills :
- Proven experience as an HR Generalist
- Understanding of general human resources policies and procedures
- Good knowledge of employment/labor laws
- Outstanding knowledge of MS Office; HRIS systems (e.g. PeopleSoft) will be a plus
- Excellent communication and people skills
- Aptitude in problem-solving
- Desire to work as a team with a results driven approach
Company Profile:
Heptagon Technologies, Founded in 2017, we are a next-generation IT services company providing end-to-end technology solutions enabling companies to leapfrog their digital transformation journey..Founded by a passionate group of business and technology experts who’ve built disruptive global technology
products, Heptagon is also backed by Quess Corp (BSE: 539978, NSE: QUESS), India’s leading business services provider with ~363,000 employees and 3000+ clients worldwide. Please visit www.heptagon.in for more info
Package: Best in the industry
Responsibilities:
Apply the fundamentals of Data Structure & Algorithm over application development.
Take ownership, visualise security and data privacy while building.
Produce bug-free and production grade code. Takes up bugs personally and works towards fixing it.
Release management and Code Review
Write unit and integration test cases for both client and server components
Brainstorm and prepare logical and physical solution architecture diagrams
To have explored serverless and basics of docker and kubernetes.
Understand SCRUM/Agile methodologies of working together.
Skills:
Angularjs or Reactjs, Typescript or JavaScript, NodeJs, MYSQL, NoSQL (Additional preference)
Should have enabled cloud-based production-ready designs using AWS or Google Cloud services
Someone who is disciplined to document the artifacts and enables design-based problem-solving approaches.
An ever-learning mindset and never give-up attitude is more valuable to us than work experience.
Perks:
Multi-disciplinary learning
5 days a week
Flat organisational structure
Flexible timings and leave policies
AdMedia India is seeking a Senior PHP Developer to join our high-growth, creative organization. This position is responsible for developing and maintaining projects in PHP utilizing industry standards and best practices. Candidates will be tasked with taking a finished design, and create functional PHP software to be deployed in LAMP environments. The position will require expert knowledge of all main components of the LAMP environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Be able to design and create functional web applications and websites in a LAMP environment.
Ability to think critically, conduct research and creatively solve problems.
Ability to communicate clearly with Los Angeles team and the ability to collaborate as a team.
Ability to adopt new skills and innovate with latest technologies in order to create state of the art high-traffic web applications running on multiple web servers.
REQUIRED QUALIFICATIONS:
Expert knowledge of PHP, MySQL, Apache and Linux servers along with frontend development using JavaScript, jQuery and other libraries.
Knowledge of design patterns, composition and object-oriented development.
Experience working with APIs, both integrating a third-party API and creating your own when necessary. Oath, Facebook, Twitter, Google API experience preferred. Ability to build custom EST APIs.
Experience designing relational databases and queries.
Experience in Memcache, Redis or a similar caching technology.
Experience integrating PHP into a full stack environment. Ability to write some JS/HTML/CSS.
Advanced knowledge of building Content Management Systems, either from your own design or from frameworks using Code Igniter.
DESIRED QUALIFICATIONS:
Additional advanced JavaScript experience is strongly desired.
Experience with build systems such as Grunt/Node.js, Google Closure, or ANT.
Linux shell scripting
Some experience with Node.js, or Python
Experience writing unit tests for your work
Detailed portfolio that clearly demonstrates your current abilities. A decade of experience is less important than a functional portfolio with excellent examples.
We have an existing product that's being used by thousands of customers worldwide and are looking to upgrade our design and launch new features that will serve customers worldwide.
Why join PriceLabs?
PriceLabs was founded in 2014 and has been consistently growing over the past couple of years.
We have established ourselves as a leader in revenue management for Short-term rentals.
We serve thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here)
We are a global team of passionate individuals that accepts open communication, empowerment, and a shared focus on customer success.
We are a freemium product, and the UX plays an important part in convincing the customer.
Responsibilities:
You will work with JavaScript, HTML and CSS. We are a RoR platform so understanding how ruby interacts with HTML would be ideal but not preferred.
Build and maintain existing web/mobile experiences.
Collaborate with design to deliver projects on time.
Write quality code so others in the team can understand and test it throughly on modern browsers and mobile.
Take initiative to modernize our platform to use the latest techniques
Continuous improvement to our web stack, set standards, automate mundane tasks
Requirements:
At least 3 years experience in front-end web development.
You should be comfortable working with git, visual studio code(or any IDE that you prefer), and test it to the last pixel.
Ability to architect and develop your own API on the front end.
Experience with monitoring and error reporting tools in front-end applications.
Partner closely with the product designer and have experience with Sketch/Figma is helpful.
Experience building websites that integrate with APIs using frameworks like React, Vue, or Angular.
Looking for MBBS doctors on a full-time basis for online tele-consultation.
- Qualification: MBBS or Post Graduate in Dermatology/ Psychiatry/Gynaecology
- Experience: 1 to 5 yrs.’ (Tele consultation Preferable)
- Exposure : Strong clinical exposure in treating Dermatology /Psychiatry / Gynaecology cases
Must-haves -
Excellent communication skills
Familiarity with using technology
High ethical and professional standards
Fluent in regional languages (Add on)
What’s in it for you :
- An opportunity to positively impact millions of lives by solving a critical and large scale problem around health and wellbeing
- Work from Home (Fixed shift; 9 hrs/day; 6 day week; Sunday included)
- Attractive and stable compensation










