
- The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
- Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
- Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
- Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
- Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
- Conducting thorough testing of new features within the test environment for a better understanding of the product.
- Provide status updates and conduct periodic meetings to keep clients up to date.
- Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
- Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
- Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
- Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
- Strong problem-solving skills, with a keen attention to detail in issue resolution.
- Customer-focused mindset, ensuring a positive and supportive experience for users.
- Technical aptitude and the ability to understand and explain complex product features.
- Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
- Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
- Ability to work collaboratively in a team environment and adapt to evolving product requirements.
- Eagerness to learn about the product and its capabilities.
- Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

About Starmark Software
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Role & Responsibilities
- Design, develop, and test new features in the application.
- Regular communication and collaboration with team members throughoutthe development process.
- Implement,test, and fix bugs in application features.
- Participate in fully agile Scrum deliveries as an active team member.
- Design, build, and maintain efficient and reliable C# and Angular code.
Ideal Candidate
- Strong full stack software engineer profile
- Mandatory (Experience): Must have 3+ years of experience as a Fullstack developer
- Mandatory (Backend): Must have strong backend developement experience in C#, .NET and building RESTful APIs
- Mandatory (Frontend): Must have hands-on frontend development experience in Angular 14+ and TypeScript/JavaScript
- Mandatory (Core Skill): Must have working experience in Elasticsearch/OpenSearch (Non-negotiable)
- Mandatory (DB): Exposure to SQL (Relational DBs)
- Mandatory (Caching): Must have experience in caching mechanisms (in-memory/shared cache) and database scaling techniques like sharding & replication
- Mandatory (Authentication): Familiarity with IdentityServer4 and Git
- Mandatory (Engineering Practices): Must have experience writing unit tests and working in Agile/Scrum environments
- Mandatory (Architecture Exposure): Candidates should have experience working on microservices architectures, event-driven systems, or distributed systems
- Mandatory (Company): Product companies
- Mandatory (Note 2): Please make sure candidate has detailed experience about above skills set in resume
- Preferred (Skill): Familiarity with deployment processes and packaging libraries for NPM
Gieom is a software product company working with Banks and Financial institutions across the globe, implementing software solutions in the areas of Operational Risk & Resilience, GRC and SOP Digitization.
Currently we are looking for candidates for Business Analyst role. The candidate is expected to possess knowledge is any of the areas as mentioned above with experience of 1-3 years in similar area. The candidate will be interacting with Risk teams of global banks to understand their requirements of enterprise risk management and help the bank / financial entity to implement their risk solution.
Responsibility
- Work in the areas of Governance, Risk & Compliance (GRC) and Process Management
- Be part of project teams implementing solutions for global banks and financial institutions
- Liaise with client stakeholders to gather requirements, map processes, document needs, configure systems, and support project delivery
- Quickly learn products and deliver presentations on requirements and solutions
- Collaborate with Pre-Sales, Product teams, and clients for POCs and successful implementations
- Work closely with Product teams to understand new features and use cases
- Conduct independent industry and competitor research and contribute to marketing content such as case studies and blogs
Ideal Candidate
- Fresher or up to 3 years of relevant experience
- Excellent written and verbal communication skills (mandatory for global client interaction)
- Willing to undertake long-duration local and international travel
- Risk certifications or finance/operations qualifications preferred
- Strong fundamentals in finance and operations (mandatory)
- Qualification MBA/CA
- Ready to join immediate
We are looking for an AI Engineer (Computer Vision) to design and deploy intelligent video analytics solutions using CCTV feeds. The role focuses on analyzing real-time and recorded video to extract insights such as attention levels, engagement, movement patterns, posture, and overall group behavior. You will work closely with data scientists, backend teams, and product managers to build scalable, privacy-aware AI systems.
Key Responsibilities
- Develop and deploy computer vision models for CCTV-based video analytics
- Analyze gaze, posture, facial expressions, movement, and crowd behavior
- Build real-time and batch video processing pipelines
- Train, fine-tune, and optimize deep learning models for production
- Convert visual signals into actionable insights & dashboards
- Ensure privacy, security, and ethical AI compliance
- Improve model accuracy, latency, and scalability
- Collaborate with engineering teams for end-to-end deployment
Required Skills
- Strong experience in Computer Vision & Deep Learning
- Proficiency in Python
- Hands-on experience with OpenCV, TensorFlow, PyTorch
- Knowledge of CNNs, object detection, tracking, pose estimation
- Experience with video analytics & CCTV data
- Understanding of model optimization and deployment
Good to Have
- Experience with real-time video streaming (RTSP, CCTV feeds)
- Familiarity with edge AI or GPU optimization
- Exposure to education analytics or surveillance systems
- Knowledge of cloud deployment (AWS/GCP/Azure)
Responsibilities :
- Create a systematic, process-driven approach to brands outreach and relationship management
- Develop and execute partnerships strategy for product offerings
- Partner with businesses that help reinforce the brand position and drive user growth
- Research partners, identify key players and generate interest
- Collaborate & lead immediate and cross functional team members to align our internal goals with new and existing partner relationships and the deployment
- Negotiate and finalize deals in accordance with company’s contract guidelines and policies
- Mentor and manage execution teams interacting with our customers and internal stakeholders to deliver goals as per partner agreement
- Drive automation of processes across channels for enhanced customers experience
- Design and implement necessary analytics to measure and optimize Partnerships
- Continuously review procedures, controls, and systems to give recommendations for improvements in quality, efficiency & TAT.
- Deliver a great experience to our partners when working with our organization - you will represent our brand and be our partners’ liaison internally.
Expectations & Skills:
- Proven ability to develop relationships, negotiate, coordinate and problem solve with external partners
- Strong research skills to be able to evaluate opportunities from strategic, brand, financial, and operational perspectives
- Excellent interpersonal skills with the ability to think and communicate creatively, thoughtfully, and on your feet with diverse teams
- Strong team player with excellent track record of success in high matrix, fast-paced environments with changing priorities
Qualification & Experience:
- 5+ years of experience working in a Brand partnerships & alliances team, preferably in front facing roles
- Prior experience of having worked on strategic brand deals
Manager - Brand Partnerships will directly report to the Head of Uable Store.
JD for Online Bidder/ Upwork Bidder
About Believ-In Technologies Private Limited
We are a rapidly growing software services startup based out in Gurugram, India. We combine passion with the correct concept and assist you in gaining a competitive edge. We have a vision of helping our clients create trust in the minds of their audiences.
Website - https://believintech.com/
Job Description
As an Online Bidder / Upwork Bidder, your roles & responsibilities include -
- Command on freelancing platforms
- Identify Prospects based on solid analysis
- Generate leads from freelancing platforms
- Excellent Communication skills
- Good knowledge of Web & Digital Marketing services
Location- Gurgaon, Haryana
Work Mode- In-office (5-day working)
Shift - UK Shift (12:30 p.m. - 9:30 p.m)
Our client is a well capitalized digital startup pioneering full funnel marketing via programmatic media trusted by leading marketers and agencies in India and is expanding its footprint globally.
Head of Growth for India:
Our Client is seeking a prolific business development leader to run the growth function across India, our primary market currently. Incumbent will have full ownership to drive customer acquisition through marketing, direct sales, inside sales and alliances to meet tactical and strategic revenue goals for the business. This is an opportunity to combine your strategic thinking, resourcefulness, as well as growth hacking, solutioning, storytelling and networking skills to drive significant business impact. If you enjoy being the tip of the spear in acquiring customers, then this is the role for you.
Responsibilities:
● New customer acquisition - both marketers and agencies.
● Develop and execute sales and marketing strategies to achieve revenue goals and gross margins.
● Run the complete sales cycle from lead generation to deal closure and customer onboarding.
● Grow company's business in India via direct sales as well as inside sales, partnerships and marketing.
Requirements
Competencies & Prerequisites:
● 8+ years of relevant experience running the complete sales cycle in selling adtech/martech solutions to senior leaders and CXOs in the brand and agency world.
● Deeply networked in the Indian digital media ecosystem at senior management level, with quality relationships that translates into driving early traction.
● Strong pulse of the market, its evolution and competitive landscape.
● Seasoned storyteller with ability to identify the right target segments, pain points and unmet needs of target customers, and accordingly improvise the pitch and the solution, while optimizing for short term vs. long term goals – internal and external.
What you get: Opportunity to build a global company. Amazing learning experience. Transparent work culture. Meaningful equity in the business.
Job Summary
Global Lancers is looking for an Android developer responsible for the development and maintenance of applications. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
Responsibilities and Duties
- Design, build, and maintain high performance, reusable, and reliable code
- Ensure the best possible performance, quality, and responsiveness of the application
- Identify and correct bottlenecks and fix bugs
Key Skills
Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes., Familiarity with RESTful APIs to connect Android applications to back-end services, Strong knowledge of Android UI design principles, patterns, and best practices, Experience with offline storage, threading, and performance tuning
Required Experience and Qualifications
- Exp- min 3 years
- Knowledge of the libraries available for common tasks
- Familiarity with cloud message APIs and push notifications
- Understanding of Google’s Android design principles and interface guidelines
- Proficient understanding of code versioning tools, such as Git
Full Stack Developers at Seenit are passionate about using technology to create an impact on the world they live in. At Seenit, you will get to collaborate with an accomplished team that loves solving real-world problems. You will get to work on key initiatives and cutting edge projects that will bring in the next phase of growth for the global retail industry.
Seenit’s suite of apps enables the leading retailers around the world to transform their customer experience and build loyal relationships with their customers. The apps allow retailers to make use of their physical infrastructure and resources to deliver a truly omnichannel experience in today's rapidly changing world of shopping.
We would welcome someone to the team who:
- Loves to write “clean”, well designed code to solve complex problems
- Can design, develop and test the core product software and databases to ensure strong optimization and functionality
- Is inclined to contribute in all phases of the development lifecycle and takes end to end ownership of the project
- Follows best industry practices and develops and deploys new features to facilitate related procedures and tools
- Is excited to support others to succeed and shine in a collaborative team culture
Your application will require you to have:
- 4+ years experience in developing web-based applications in MVC architecture (CodeIgniter preferred)
- Good knowledge of MySQL and query optimisation
- Experience with PHP 7, HTML5, AJAX, JavaScript, JQuery, CSS, MVC frameworks (Codeigniter and Laravel), API
- Server Knowledge - AWS Preferred
- Managed a team and done code review
- Experience with Ubuntu OS is a plus point
You should work with us because:
- We’re a relaxed diverse group and don’t take ourselves too seriously
- We're creative and want to change the world while we're at it (yes we do!)
- Our products have an international audience and our partners are around the globe
- Team lunches are more frequent than team meetings
- We love to travel and will ask you to take time off to refresh
Icicle is looking for an experienced RoR developer who can effortlessly build with us the cleanest of all designs. We're looking for passionate Ruby on Rails developers to join our IT team in Mumbai.
Icicle builds Web & Mobile products for Startups, Brands, Digital Agencies and Enterprises, helping in bringing their ideas to life. More - www.icicletech.com
The team consists of bright young designers, hackers, senior developers, startup specialists. We are distributed with offices in Mumbai, Bangalore and New York. More - www.icicletech.com
What will you do?
As a Ruby on Rails developer, you will get to:
- Participates as an independent contributor on an agile development team working closely with team members to effectively deliver high quality code.
- Complete ownership of a product or feature from development to launch.
- Coordinate and participate in the code review process to ensure delivery of high-quality, testable code using best practices and current software patterns.
- Review and mentor other team members. Be a team player!
- Get complete control of the product with active involvement in deciding stack and architecture.
What we are looking for
- Minimum 3+ years in depth hard core experience in Ruby on Rails
- Deep understanding of object-orientated programming
- A knack for writing clean, readable maintainable Ruby code.
- Identify bottlenecks and bugs, and devise solutions to these problems.
- Skillset in Testing using Rspec
- Demonstrated skills and experience with writing testable code and using related best practices.
- Understanding of web services technologies such as REST is required.
- Good experience and understanding of continuous integration and deployment process.
- Knowledge in working with AWS or other cloud platform
- Experience in working with limited direction while exceeding delivery expectations.
- Great communication, particularly in explaining your coding processes, suggestions for best practices, and identifying ways to improve the teams coding quality.
Technical Expertise
Core
Ruby, Ruby on Rails, HTML, CSS3, JavaScript, Rest API
Databases
PostgreSQL, MongoDB, Redis, Memcached
Testing
Rspec (or any other Unit testing framework)
Cloud/Deployments
Capistrano, Docker, Heroku, AWS, Kubernetes
Desirable Skills
- Participation in open-source projects.
- Actively involved in solving problems on Github, Stackoverflow.com and groups.
- Experience working in JS and front end frameworks (React)
- Interest in learning new technologies.
Why Icicle
- 100% work-life balance
- Competitive salary
- Perks of getting free Gym Membership vouchers.
- Medical checkup Vouchers with topnotch hospitals and coupons for medical bills.
- Exposure to futuristic technology, mentally stimulating work environment.
- Opportunity to work with a big team of experienced, committed, talented people with a great sense of humour.
- Stability of a legacy company and agility of a startup - best of both the world.
- A healthy work environment with no politics, no bureaucracy.
- Encouraged to learn new skills, grow together, not just maintain the status quo
So, if you have 3+ years of experience developing applications with Ruby on Rails, apply today!










