About the company we are hiring forHere, we are passionate about helping vacation rental owners and managers
grow their business. Backed by Bessemer Venture Partners, we have grown to the global
leader of short term rental revenue management systems that drive revenue growth. We
attribute our success to our belief that the people are the most important part of a
business, and our commitment to being a fantastic place to work.
It's with that in mind thatit is looking to add a Customer Support Generalist to our
growing team. Working in the CEST time zone and reporting to the Senior Manager of
Global Support, you will have the opportunity to help support our internal teams and
accelerate our growth. We believe in bringing your whole self to work. We are committed to
building a diverse team and embracing an inclusive culture. If you are looking to get in on
the ground floor of a high-growth startup and be a part of a founding team, we’re excited to
chat with you.
Before reading further...
It is passionate about diversity and cultivating our team’s potential. If you’re hungry
for a good opportunity, but don't meet every point in this job description, please apply
anyway!
As our Customer Support Generalist, you’ll be responsible for:
Supporting our internal Customer Experience Team by fulfilling Partner Requests
Uploading settings in Bulk for our Partners
Assisting in Property Management System Migrations
Adding newly translated articles to our Help Center and updating existing articles
Collaborating cross-functionally to share and learn from best practices
Assisting our Customer Success team to prep for Executive Business Reviews
Assisting our Customer Success team with Booking Reviews
Providing thoughtful, empathetic, and personalized email communication postimplementation
Be ready to assist other areas of the business as needed
So what kind of person are we looking for in this role? The person who will be successful
in this role will be:
Curious: By nature, you have a knack for learning the ins-and-outs of software
Going: You love going above and for teammates and customers
Detail Oriented: You have a unique ability to proactively identify and address all
customer concerns and colleague needs with thoroughness and precision.
Empathetic: You provide thoughtful communication which is the foundation of
strong relationships.
Outgoing: You are enthusiastic and confident in your ability to quickly connect with
new people
Now that we’ve told you what the job looks like, here are the qualifications we're looking
for in a candidate:
1+ years of experience working in Customer Support or Service
Willing and able to work in the CEST Time Zone
Fluent in Spanish
Strong communication skill and experience communicating difficult, technical
concepts in a professional and thoughtful way
An empathetic approach with the ability to understand customer pain points and
genuine desire to help our internal team resolve issues
A drive to identify creative ways to improve the customer experience and don’t
hesitate to suggest new, out-of-the-box ideas
The desire to dive into issues and understand what is going on beneath the surface.
You know when something is over your head and are not afraid to ask for help
Experience balancing multiple tasks and customer needs simultaneously. Ability to
prioritize your workday independently
Ability to handle working in a fast-paced work environment
Experience working with software or the ability to learn a wide variety of tools.
Clear, concise, and effective written and oral communication skills.
Familiarity with Property Management Systems and/or the vacation rental market
Advanced Excel knowledge ex. Data matching, Vlookups, etc.
So what can you expect after you apply? Your application will be personally reviewed by a
member of the hiring team and if there is a match in your experience and the role,
you will:
Have a video conversation with someone on our Recruiting team. This is a high-level
conversation about your experience and interest, but also an opportunity for you to
learn more about us
Complete a writing assignment
Meet with our Manager of Global Support for a deeper dive video conversation
Meet with Director of Special Projects, and Head of Commercial
Speak with our Co-Founder as a final step
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Job Description:
We are looking for a motivated Intern with 0-6 months of experience to join our recruitment team. The ideal candidate will assist in the hiring process, from sourcing and screening candidates to coordinating interviews, while learning the full recruitment cycle.
Key Responsibilities:
- Post jobs on various job portals, linkedIn
- Assist in sourcing potential candidates through job portals, social media, and other platforms
- Screen resumes and job applications to shortlist suitable candidates
- Coordinate and schedule interviews with candidates and hiring managers
- Maintain and update candidate databases and applicant tracking systems
- Communicate with candidates regarding their application status
- Assist with administrative tasks related to the recruitment process
Requirements:
- Bachelor’s degree in any discipline (HR or related field is a plus)
- Strong communication and interpersonal skills
- Good organizational and multitasking abilities
- Basic understanding of recruitment processes
- Proficiency in MS Office (Word, Excel)
- Eagerness to learn and grow in recruitment
Job Details:
- Location: [Kharadi, Pune]
This is a great opportunity to kickstart your career in recruitment. Apply now to join our dynamic team!
Technology: node js, DynamoDB / Mongo DB
Roles:
- Design & implement Backend Services.
- Able to redesign the architecture.
- Designing & implementation of application in MVC & Microservice.
- 9+ years of experience developing service-based applications using Node.js.
- Expert-level skills in developing web applications using JavaScript, CSS and HTML5.
- Experience working on teams that practice BDD (Business Driven Development).
- Understanding of micro-service architecture and RESTful API integration patterns.
- Experience using Node.js for automation and leveraging NPM for package management
- Solid Object-Oriented design experience, and creating and leveraging design patterns.
- Experience working in a DevOps/Continuous Delivery environment and associated toolsets (i.e. Jenkins, Puppet etc.)
Desired/Preferred Qualifications:
- Bachelor's degree or equivalent experience
- Strong problem solving and conceptual thinking abilities
- Desire to work in a collaborative, fast-paced, start-up like environment
- Experience leveraging node.js frameworks such as Express.
- Experience with distributed source control management, i.e. Git
Create and maintain database tables, views, indexes, and triggers.
Implement and maintain database code in the form of stored procedures, scripts, queries, views, triggers, etc.
Develop and maintain high-quality stored procedures.
Write low cost, high-quality database queries and code while maintaining data quality, privacy, and security
Profile databases, measure database performance and troubleshoot complex database issues, and IO bottlenecks.
Optimize database queries and ensure table locking/deadlocks happen in production.
Optimize large, complicated SQL statements & Stored Procedures.
Cost optimization of Amazon instances using databases.
Knowledge of database design principles, query optimization, index management, integrity checks, statistics and isolation levels
Knowledge of message queuing, indexing, and high-performance data concept
Knowledge of JSON and PostgreSQL support for JSON.
Good Grasp of ETL concepts
Work with front-end developers to define simple yet powerful APIs
Work with DBAs to ensure the efficiency of database code, integrity of data structures and quality of data content.
Coordinate with product managers and leadership teams to build effective database objects
Excellent verbal and written communication skills
Good attitude towards work and flexibility
Ability and willingness to handle multiple tasks in a fast-paced environment
Ability to evaluate alternative solutions and/or workarounds
Flutter Developers [I/E2-JM2]
We are looking for Flutter developers responsible for the development and maintenance of applications aimed at a range of Mobile and Desktop. You will be working alongside other engineers and developers working on different layers of the infrastructure.
Responsibilities:-
Design and build advanced applications for the IOS/Android/Web and desktop platform
Maintain quality and ensure responsiveness of applications.
Collaborate with the rest of the engineering team to design and launch new features.
Collaborate with cross-functional teams to define, design.
Work with outside data sources and APIs
Unit-test code for robustness.
Work on bug fixing and improving application performance
Maintain code integrity and organization.
Help maintain code quality, organization, and automation.
Identify and correct bottlenecks and fix bugs
Requirements:-
Very good understanding of Flutter framework at-least 2+ year of experience in Flutter based application development.
Hands-on experience on Flutter APIs, Dart
Experience with offline storage, threading, and performance tuning.
Hands-on experience on iOS or Android.
Good exposure to various 3rd party Integrations(Firebase, Google Map, Payment gateways).
Thorough understanding of Flutter development tools.
Familiarity with RESTful APIs development.
Expertise with code testing best practices, including unit and integration testing to ensure quality of code.
Familiarity with code versioning tools such as Git.
Strong understanding of Flutter Apps architecture BLoC or, Provider. , Unit testing, Streames
Good understanding of Isolates
Good understanding of Method channels, Event channels
Basic understanding of C++ and python
Experience Required : 4 to 7 yr
Immediate joiner preferred
About PlanetSpark:
PlanetSpark is on a mission to build the next generation of confident speakers and creative writers. We are a global company impacting over 13 countries through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top 1% of teachers. Our kids participate in gripping debates, create viral Youtube videos, start their own podcast channels, perform stand-up comedy, write nail-biting mystery stories, and become confident and fearless speakers.
PlanetSpark is on its journey to becoming the global leader in the large and untapped communication skills segment. We are Series A funded by some top VCs and are on a 30% month-on-month growth curve. We have our footprint in India, the Middle East, North America, and Australia. Come join a passionate team of over 900+ young and energetic members and 3000+ expert and handpicked teachers on this roller coaster ride to build the most loved brand for kids who will move the world!
For more updates, please subscribe to our Instagram handle: https://www.instagram.com/planetspark/" target="_blank">https://www.instagram.com/planetspark/
Job Description -
1. Calling Leads
• Call on parent leads through your CRM
• 60-75 leads are to be called daily
2. Generating trial classes
• Pitch to the parents to take PlanetSpark Trial Class3. Take counseling sessions and convert
them
• Conduct counseling sessions for parents who take trial classes
• Close the sale through a smart and strategic approach
• Generate Revenue (3L+ per month)
Requirements: -
•Hard core sales role hence the candidate must be a "go-getter" who is ready
to take up tough challenges and must have a never say die attitude.
• Deliver sales pitches and convert cold leads into customers/partners.
• High incentive learnability on customer acquisition.
• Candidate must get driven
• Eager to join the sales
Who are we looking for?
A person who is extremely passionate about Business Development, Sales and "Starting Up" in general. The person is going to be a part of a closely knit small team of passionate individuals with a single-minded focus to sell India's first genuinely world-class EdTech products
What are the behavioral attributes that we are looking for?
A keen desire to drive Business Development/Sales for a fast-growing
seed funded early stage start-up.
Important Criteria -
1) Willing to work 6 days a week
2) Willing to work in a Start-up
3) Should be ready to work from the office after 1 month of training
What is the role?
You will be responsible for architecting and developing features on the application end to end. You will be working closely with the Product Managers and the Technical architect to come up with high-quality, resilient, and highly performant applications.
Key Responsibilities
- Design and develop SaaS-based applications based on microservices architecture.
- Work on core backend and ensure it meets the performance benchmarks.
- Work on the front end with ReactJS.
- Designing and developing APIs for the front end to consume.
- Constantly improve the architecture of the application by clearing the technical backlog.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- Education - BE/MCA or equivalent.
- Overall 4+ years of experience.
- Agnostic/Polyglot with multiple tech stacks.
- Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
- Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
- Backend exposure – good knowledge of building API.
- Worked on serverless technologies.
- Efficient in building microservices in combining server & front-end.
- Knowledge of cloud architecture.
- Should have sound working experience with relational and columnar DB.
- Should be innovative and communicative in approach.
- Will be responsible for functional/technical track of a project.
Whom will you work with?
You will closely work with the engineering team and support the Product Team of Plum.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
- Growing the team and working closely with onsite sales teams to generate discussions/ opportunities.
- Owning & managing inside sales process and be responsible for achieving lead generation quotas from assigned territories
- Contributing to revenue targets by developing and standardizing inside sales process
- Maintaining and pursuing a daily target of Outbound Calls, Email and follow-ups
- Maintaining Best Practices of CRM & other Sales tools.
- Meeting quantitative and qualitative sales targets.
- Qualifying the leads through quantifiable metrics and setting up client meetings for further closure.
- Doing appropriate research for client mapping, use cases, database building.
- Running various campaigns and learning and developing innovative strategies post each one
- Understanding consumers: Who are our target consumers, what are their needs
- Building relationships with new prospects and nurturing them to the deal level
- Making Market Research a part of your daily activity to remain up to date about the market, competition, clients etc.
- Using knowledge of the market and competitors, identifying and developing the company’s unique selling propositions and differentiators.
- Researching and developing a thorough understanding of the company’s people and capabilities.
What you need to have:
- Patience and Perseverance is a must. Experience of cold calling, follow-ups is required
- Proficient with corporate pitch and web presentation tools
- Exceptional communication skills including listening, writing, and fluency in speaking
- Ability to take ownership and drive things. Should have great attention to detail
- Should have Networking as well as Prospecting skills.
- Should be highly data driven and have strong analytical skills
- Ability to think and react in a high-energy, fast-paced environment
- Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines
- Should have knowledge of Sales Planning, Identification of Customer Needs and Challenges
Job Location: Bangalore
Experience : 3 – 8 Yrs
Qualification : IITs/NITs/IIITs/BITS, pliani, Tier1/II Engineering Colleges
Skills Required :
• Mandatory – Educational Background should be from Tier1/II institutes only.
• A bachelor’s degree in Computer Science or equivalent combination of Technical education and work experience.
• Strong Object Oriented Design and skills (C/C++ and/or Java/C# on Unix/Linux/Windows platform).
• Solid software development background including design patterns, data structures & algorithms.
• Solid experience with distributed (multi-tiered) management systems, algorithms and relational databases.
• Proficiency using modern web development technologies and techniques including JavaScript, Ajax, Responsive Design Etc.
• Strong customer focus, ownership, urgency and drive.
• Having experience in Hospitality/Travel/Internet/Online/Start-up/IT/Logistic/Courier/Cargo/ Transportation would be preferable.