About the company we are hiring forHere, we are passionate about helping vacation rental owners and managers
grow their business. Backed by Bessemer Venture Partners, we have grown to the global
leader of short term rental revenue management systems that drive revenue growth. We
attribute our success to our belief that the people are the most important part of a
business, and our commitment to being a fantastic place to work.
It's with that in mind thatit is looking to add a Customer Support Generalist to our
growing team. Working in the CEST time zone and reporting to the Senior Manager of
Global Support, you will have the opportunity to help support our internal teams and
accelerate our growth. We believe in bringing your whole self to work. We are committed to
building a diverse team and embracing an inclusive culture. If you are looking to get in on
the ground floor of a high-growth startup and be a part of a founding team, we’re excited to
chat with you.
Before reading further...
It is passionate about diversity and cultivating our team’s potential. If you’re hungry
for a good opportunity, but don't meet every point in this job description, please apply
anyway!
As our Customer Support Generalist, you’ll be responsible for:
Supporting our internal Customer Experience Team by fulfilling Partner Requests
Uploading settings in Bulk for our Partners
Assisting in Property Management System Migrations
Adding newly translated articles to our Help Center and updating existing articles
Collaborating cross-functionally to share and learn from best practices
Assisting our Customer Success team to prep for Executive Business Reviews
Assisting our Customer Success team with Booking Reviews
Providing thoughtful, empathetic, and personalized email communication postimplementation
Be ready to assist other areas of the business as needed
So what kind of person are we looking for in this role? The person who will be successful
in this role will be:
Curious: By nature, you have a knack for learning the ins-and-outs of software
Going: You love going above and for teammates and customers
Detail Oriented: You have a unique ability to proactively identify and address all
customer concerns and colleague needs with thoroughness and precision.
Empathetic: You provide thoughtful communication which is the foundation of
strong relationships.
Outgoing: You are enthusiastic and confident in your ability to quickly connect with
new people
Now that we’ve told you what the job looks like, here are the qualifications we're looking
for in a candidate:
1+ years of experience working in Customer Support or Service
Willing and able to work in the CEST Time Zone
Fluent in Spanish
Strong communication skill and experience communicating difficult, technical
concepts in a professional and thoughtful way
An empathetic approach with the ability to understand customer pain points and
genuine desire to help our internal team resolve issues
A drive to identify creative ways to improve the customer experience and don’t
hesitate to suggest new, out-of-the-box ideas
The desire to dive into issues and understand what is going on beneath the surface.
You know when something is over your head and are not afraid to ask for help
Experience balancing multiple tasks and customer needs simultaneously. Ability to
prioritize your workday independently
Ability to handle working in a fast-paced work environment
Experience working with software or the ability to learn a wide variety of tools.
Clear, concise, and effective written and oral communication skills.
Familiarity with Property Management Systems and/or the vacation rental market
Advanced Excel knowledge ex. Data matching, Vlookups, etc.
So what can you expect after you apply? Your application will be personally reviewed by a
member of the hiring team and if there is a match in your experience and the role,
you will:
Have a video conversation with someone on our Recruiting team. This is a high-level
conversation about your experience and interest, but also an opportunity for you to
learn more about us
Complete a writing assignment
Meet with our Manager of Global Support for a deeper dive video conversation
Meet with Director of Special Projects, and Head of Commercial
Speak with our Co-Founder as a final step
Shubham Vishwakarma
Full Stack Developer - Averlon
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Warm Greeting,
We are Hiring for Sr. Manager-Product Engineering # Leading payment company
Location: Chennai
Exp: 15-18 years
Notice period: 30days or < 30days
Essential Competencies
1) Proficient knowledge on Core Acquiring process for Banks & ISOs/Aggregators
2) Sound knowledge of Payments Domain, Payment/Switching, banking and finance domain (POS, IPG , UPI.....)
3) Knowledge on Acquiring Solution & Systems for Merchant Management , Asset Management , Support Management , Payouts & Recovery , Staging & Settlements , end to end Recon
4) Knowledge on Incoming/Outgoing files to VISA, Master , Rupay and AMEX Scheme
5) Added advantage to have knowledge on Interchange Cost calculation based on Scheme Manual
6) Handling Team size of min 10 -15 resource inclusive of Team Leads , Developers & Tech Supports
7) Process orientation and clarity of thoughts.
8) Demonstrates effective oral and written communication skills.
9) Analytical and methodical in approach
10) Attention to detail and must be able to report & address problems quickly and accurately.
11) Able to handle pressure.
12) Experience with Jira test management tool.
13) Experiences in designing, describing and documenting unit test cases.
14) Strong follower of SDLC Process, Bug Tracking, Ticketing.
15) Experience in single & multiple release project life cycles.
16) Ability to interact and coordinate with employees at different levels, different groups, and different geographical locations within the company.
17) Resource tracking for improving delivery outputs with focus on learning from each wastage encountered during deliveries
18) Ability to adapt to waterfall or agile model of Project delivery as per the need of the hour
19) Significant contribution as an individual performer as well as a team player
Technical Competencies
1) Technical expertise in Apache , PHP , Jquery , Javascripts and hands on in managing web based applications
2) Added advantage if worked in Vtiger Framework concepts
3) Strong expertise on Object Oriented on MVC Application Language preferably PHP with hands on experience
4) Client side programming like Javascript ,CSS, HTML 5 , API Services ,JQuery + Bootstrap (UI Components)
5) Proficient in PL/SQL with hands on experience in Posgres,Oracle
6) Proficient in Linux OS commands
7) Hands on experience in distributed and in-memory computing
8) Proficient in encryption logics , API integrations , secure coding
9) Expertise in designing product solutions
10) Knowledge on PCI standards for Payment Applications
11) OWASP standards
12) Dev-Ops model for release management
Job Description
1) Should be able to review and track multiple projects from development point of view.
2) Liaise with multiple stakeholders on an ongoing basis and track the progress of the Business Delivery.
3) Develop and deliver progress reports & various productivity parameters
5) Coach, mentor, motivate and supervise team members and contractors, and influence them to take positive action and accountability for their assignment.
6) Develop best practices for execution and management.
7) Motivates team to work together in the most efficient manner
8) Identify the training needs and plan for the same
9) Ability to influence customers and cross-functional teams without formal authority
10) Ability to get deeply involved and go to the lowest level to sort out critical issues
Regards,
Saranya R
(People First)
Data AnalyticsOptiblack is a product growth firm that works with product leaders to drive revenue from data. Optiblack has worked with 50+ firms and created an impact of $300M+ USD
Optiblack is looking to add a product analyst that works with their clients on client engagement.
Job Descriptions
0. Monitoring
Look at data from various sources daily to understand insights
Identify areas of improvement
Create the dashboards as per requirements
Build tracking plan
1. Data Analysis
Gather and analyze data from various sources to extract actionable insights.
Use statistical techniques and data visualization to interpret trends and patterns.
Identify opportunities for product improvements based on data analysis.
2. Product Performance Evaluation
Monitor key product metrics and performance indicators.
Conduct regular evaluations to assess product performance against goals and benchmarks.
Identify areas of improvement and recommend strategies for optimization.
3. Market Research
Conduct market research to understand industry trends, customer needs, and competitive landscape.
Analyze market data and customer feedback to identify market opportunities.
Provide insights on target market segments and potential customer segments.
4. User Experience Enhancement
Collaborate with UX UI designers to improve the user experience of the product.
Conduct user research, interviews, and usability testing to gather feedback on product usability and satisfaction.
Recommend enhancements and features to improve user experience.
5. Requirement Gathering
Collaborate with stakeholders to gather and document product requirements.
Conduct interviews, workshops, and surveys to understand user and business needs.
Translate requirements into clear and actionable user stories or product specifications.
6. A/B Testing
Plan, execute, and analyze A/B Tests to evaluate the impact of changes or new features.
Use data from A/B tests to make data-driven decisions and optimize the product.
7. Reporting and Presentation
Prepare reports and presentations to communicate insights, findings, and recommendations.
Present data analysis and product performance evaluations to stakeholders and cross-functional teams.
Clearly articulate complex concepts in a concise and understandable manner.
Skills Required for a Product Analyst
1. Technical Skills
Data Analysis: Proficiency in using analytical tools and techniques to gather, analyze, and interpret data.
Tools: Mixpanel or similar
Market Research: Knowledge of market research methodologies, including data collection, analysis, and competitor analysis.
Product Management Tools: Familiarity with product management tools such as Jira, Trello, or Asana to manage product backlogs, roadmaps, and user stories.
User Experience (UX) Design: Understanding of UX principles and the ability to work closely with designers to enhance the user experience of the product.
A/B Testing: Experience in planning, executing, and analyzing A/B tests to measure the impact of product changes.
SQL and Database Knowledge: Proficiency in SQL to extract and analyze data from databases.
2. Workplace Skills
Communication: Strong verbal and written communication skills to effectively collaborate with stakeholders, present findings, and document requirements.
Problem-Solving: Ability to identify problems, gather relevant information, and propose practical solutions to improve product performance and user experience.
Critical Thinking: Capacity to think analytically, assess situations, and make data-driven decisions.
Stakeholder Management: Skill in managing relationships with stakeholders, understanding their needs, and balancing competing priorities.
Teamwork and Collaboration: Ability to work collaboratively with cross-functional teams, including product managers, designers, developers, and marketers.
Adaptability: Flexibility to navigate in a dynamic and fast-paced work environment, adjusting priorities as needed.
Attention to Detail: Strong attention to detail to ensure accuracy and precision in data analysis, documentation, and requirement gathering.
Job Title: IT Sales Executive
Company: ITIO Innovex Pvt. Ltd
Location: Kaushambi, Ghaziabad (nearby metro)
About Us:
ITIO INNOVEX PVT. LTD. is a Custom Web and Mobile App Development Company. We are a team of domestic and international skilled developers who have broad knowledge in a wide range of technologies and frameworks for web and app designing and development.
We are seeking a dynamic and results-driven IT Sales Executive to join our team. The ideal candidate will have a strong background in IT software sales, excellent communication skills, and a good understanding of AI and internet technologies.
Key Responsibilities:
- Sales & Business Development: Identify and pursue new business opportunities to meet or exceed sales targets.
- Client Engagement: Build and maintain strong relationships with clients, understanding their needs and providing solutions that align with their business goals.
- Product Knowledge: Demonstrate in-depth knowledge of AI technologies, software solutions, and internet services to effectively communicate value propositions to clients.
- Sales Presentations: Conduct product demonstrations, technical presentations, and workshops to prospective clients.
- Negotiation & Closing: Handle negotiations and close sales deals, ensuring customer satisfaction and long-term partnerships.
- Market Analysis: Stay updated on market trends, competitive landscape, and industry developments to identify new opportunities and challenges.
- Customer Support: Provide post-sales support and ensure smooth implementation of solutions, addressing any technical queries or issues.
Qualifications & Skills:
- Experience: 2-3 years of hands-on experience in IT software sales.
- Technical Knowledge: Good understanding of AI technologies and internet-related products/services.
- Communication: Fluent in English, with excellent verbal and written communication skills.
- Sales Skills: Proven track record of meeting or exceeding sales targets, with strong negotiation and closing abilities.
- Interpersonal Skills: Ability to build and maintain strong client relationships.
- Problem-Solving: Strong analytical and problem-solving skills.
- Education: Bachelor’s degree in a relevant field (e.g., Computer Science, Information Technology, Business Administration).
Javascript
HTML/CSSResponsibilities:
- Independent team member for analyzing requirements, designing, coding, and implementing our client's Conversation AI products.
- As our clients product expert work closely with IT Managers and Business Groups to gather requirements and translate those into the required technical solution.
- Drive solution implementation using the Conversational design approach.
- Develop, deploy and maintain customized extensions to the Avaamo platform-specific to customer requirements.
- Conduct training and technical guidance sessions for partner and customer development teams.
- Evaluating reported defects and the correction of prioritized defects.
- Travel onsite to customer locations for close support.
- Document how to's and implement best practices for Avaamo product solutions.
Requirements:
- Strong programming experience in javascript, HTML/CSS.
- Experience of creating and consuming REST APIs and SOAP services.
- Strong knowledge and awareness of Web Technologies and current web trends.
- Working knowledge of Security in Web applications and services.
- experience in using the NodeJS framework with good understanding of the underlying architecture.
- Experience of deploying web applications on Linux servers in production environment.
- Excellent communication skills.
Good to haves:
- Full stack experience UI and UX design experience or insights
- Working knowledge of AI, ML and NLP.
- Experience of enterprise systems integration like MS Dynamics CRM, Salesforce, ServiceNow, MS Active Directory etc.
- Experience of building Single Sign On in web/mobile applications.
- Ability to learn latest technologies and handle small engineering teams.
Junior .Net developer
Key responsibilities: ❖ Give and Take the new technology training ❖ Develop and Unit test assigned tasks as per UI Mockup ❖ Provide daily progress report to seniors ❖ Keep task status up to date in project management ❖ Write the acceptance criteria based on the user story Experience in development of web applications ❖ Must have strong hands-on experience in ASP.Net MVC with jQuery and Ajax ❖ Must have a clear Concept of OOPS ❖ Must be able to write efficient SQL Stored Procedure ❖ Good to have Experience of Microsoft Azure Deployment ❖ Should have a good understanding of Agile Methodologies ❖ Quickbooks Project ❖ Must have knowledge of accounting.
Technical Skills: Primary Skill ❖ Must have strong hands-on experience in ASP.Net MVC, SQL Server ❖ Must be able to practically use the OOPS concept in c# 20 Designation Junior Software Developer Department .Net Experience Required 0 to 2 Years Reporting to Senior Software Developer Employment Type Full time Location Ahmedabad ❖ Must know CRUD operations using EF or Ado.net with Stored Procedure ❖ Should have the debugging skill.
Secondary Skill :❖ Should have a good understanding of Agile Methodologies ❖ Should pay good attention to details ❖ Having a Proactive attitude would be added as an advantage
Job Description:
Our client, a leading fashion authority with 7 boutiques in Mumbai, Delhi, and Hyderabad, and a thriving online portal, is seeking a Digital Marketing Manager. The role involves planning, executing, and managing digital marketing campaigns to achieve set KPIs. As a key player, you will develop innovative strategies to enhance the brand and product visibility, maintaining ROI & KPIs through data analysis on various ad platforms and tools.
Responsibilities:
- Plan and execute digital marketing campaigns, ensuring they align with set KPIs.
- Develop creative strategies to promote the brand and products effectively.
- Analyze, measure, and optimize ROI & KPIs by identifying trends and insights using ad platforms and analytical tools.
- Conduct experiments, conversion tests, and optimize user funnels.
- Prepare insightful reports and analytics on the overall performance of marketing campaigns.
- Utilize strong analytical skills to evaluate end-to-end customer experience across channels and touchpoints.
Requirements:
- Degree in Marketing or a related field.
- Hands-on experience in ad setup and execution on various Ad platforms.
- 5-10 years' experience in a similar role.
- Strong analytical and data-driven mindset with a track record of handling large-scale budgets.
- Experience in e-commerce is a plus, along with a good sense of luxury fashion.
- Connecting with minimum 80 to 100 working professionals (prospective students) each day from the leads/database present on leadsquared CRM
- Generating a pool of prospects by identifying the need of upskilling depending on the student’s area of interest
- Helping prospective students with the detailed information about the programs offered through phone or video counselling & create a strong pipeline
- Ensure to meet daily deliverables & achieve weekly/monthly enrolment target
Work from office, Full time
Age upto 29
Fluent English Communications needed.
Roles and Responsibilities
Generation of business from Direct Accounts and achieving sales targets, specialized in IT sectors
Identifying new sales leads targeting international market
Knowledge of end to end life cycle of Recruitment, RPO, Managed Service ( MSP) and Staffing solutions
Researching organizations and individuals online (especially on social media) to identify new leads
Planning and overseeing new marketing initiatives
Strong networking in handling international market ( Europe, North America, APAC, UAE)
Mapping the prospect clients in IT industry and generate the leads
Going and meeting F2F with the HR and generate RPO & MSP business deals
Must be well versed with email marketing, lead generation, demand forecasting, market research, social media selling, sales enablement, sales funnel building, cold calling, LinkedIn reach out
Must have knowledge of the basis lead generation tools and processes
Have an insatiable thirst to be successful, drive to be the best, and motivation to make it all happen
Desired Candidate Profile
-Minimum 4+years of experience in selling staffing solution to international market
-Must have solid existing customers network and willingness to find new customers quickly.
-Must have very positive and result oriented attitude
-Must have ability to meet given targets
Remote
basic pay + Commission (On extra hours)
Job type : Part time /Full time
Python
Django
FlaskAbout the company, Kuants is a fintech startup offering products in the Wealth tech space. We are the market leaders in Algo trading software and
We are looking for a Back-End Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your coworkers into the application. A basic understanding of front-end technologies is therefore necessary as well.
Responsibilities
- Integration of user-facing elements developed by front-end developers with server-side logic
- Building reusable code and libraries for future use
- Optimization of the application for maximum speed and scalability
- Implementation of security and data protection
- Design and implementation of data storage solutions
Skills And Qualifications
- Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3
- Good understanding of server-side CSS preprocessors, such as LESS and SASS
- User authentication and authorization between multiple systems, servers, and environments
- Integration of multiple data sources and databases into one system
- Management of hosting environment, including database administration and scaling an application to support load changes
- Data migration, transformation, and scripting
- Setup and administration of backups
- Outputting data in different formats
- Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform
- Creating database schemas that represent and support business processes
- Implementing automated testing platforms and unit tests
- Proficient knowledge of a Django, REDIS, MySQL
- Proficient understanding of code versioning tools, such as Git
- Proficient understanding of OWASP security principles
- Understanding of “session management” in a distributed server environment
Java
Spring Boot
Amazon Web Services (AWS)As Back end developer, we expect you to be motivated in solving real-life complex problems and create compelling experiences for our Resellers. Being a small company we have a culture of creative problem solving, intellectual design, fast-paced development, and passionate product delivery. Enhance or build Restful web services for our mobile app.
Responsibilities:
- Develop server-side components, REST APIs
- Assume ownership for existing and new modules including design, development, and unit testing for enhancements of existing modules and development of new modules.
- Analyse problems logically and exercise sound judgment in defining, evaluating, and solving difficult technical and operational problems where solutions may be of a precedent-establishing nature.
- Lead the design and architectural improvements
- Participate and collaborate with team members in design discussions, determines areas of complexity, potential risks to successful implementation, suggest enhancements to architecture, implement POCs, and enhance application.
- Reduce technical debt with quality coding
Requirements:
- A solid grounding in Computer Science fundamentals (based on a BS or MS in CS or related field) from IITs and Premier Engineering College.
- Excellent Object Orientation, coupled with excellent problem solving and debugging skills.
- Highly skilled at Java and related technologies, including Java Frameworks like Spring-boot or Drop wizard, RESTful web services, JSON, Servlet, JSP, MySQL, MongoDB, Kafka, AWS Solr.
- Must have hands-on experience in building scalable and secure back end systems.
- Have hands-on experience with systems that are asynchronous, RESTful and demand concurrency
- Good to have knowledge of best software engineering practices for all stages of the software development life cycle, including coding standards, code reviews, testing, deployment.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon