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Welcome to Growing Stars Consulting, where your professional journey meets limitless possibilities. Unleash your potential with tailored services that elevate your career, offering opportunities to earn, work, and play in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm rooted in India, our headquarters in Aligarh spearhead a vision to be a world-class staffing services provider. At Growing Stars Consulting, we are driven by India Recruitment professionals dedicated to managing clients and shaping careers with a global touch.
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Role Description
This is a full-time on-site role for a Process Associate at Growing Stars Consulting in Jaipur. The Process Associate will be responsible for tasks related to analytical processes, customer service, communication, finance, and business process outsourcing (BPO).
Qualifications
- Analytical Skills, Finance, and Business Process Outsourcing (BPO) skills
- Customer Service and Communication skills
- Strong attention to detail and problem-solving abilities
- Ability to work efficiently in a team environment
- Experience in process improvement is a plus
- Bachelor's degree in Business Administration or related field
Customer Care Executive
Location: Jaipur.
Job Type: Full-Time
Experience Level: Entry Level (Freshers)
Responsibilities:
- Provide exceptional customer support via phone, email, or chat.
- Assist customers with inquiries, product information, and issue resolution.
- Maintain accurate and detailed customer records.
- Ensure customer satisfaction through effective communication and problem-solving.
- Adhere to company policies and procedures.
Qualifications:
- High school diploma or equivalent.
- Strong communication skills (written and verbal).
- Excellent interpersonal skills.
- Willingness to learn and adapt in a fast-paced environment.
Benefits:
- 14 Days Accomondataion.
Requirement & Job Description
Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders, respond to inquiries, provide general information. You will be a part of the contact team that believes in Delivering Joy through exceptional customer experience for consumers interested in the products we offer and will be responsible for assisting them in completing purchases online and over the phone.
Desired skills & Experience :
Should be a graduate
Should possess Graduation in German Language (Level C2)
If has some international voice experience of minimum 6 months in reputed International BPO would be an added advantage
Should have flair for customer service , Excellent upselling skills
Should be comfortable with Rotational shifts/Offs