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Zynah cover picture
Founded :
2018
Type :
Product
Size :
0-20
Stage :
Bootstrapped

About

ZYNAH Beauty: Online beauty store in Egypt with skincare, hair, and makeup products. Enjoy 10% off first order with code Zynah1.
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Company social profiles

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Jobs at Zynah

Zynah
at Zynah
Anika Gupta
Posted by Anika Gupta
Bengaluru (Bangalore)
2 - 6 yrs
₹1.2L - ₹2.4L / yr
Sales
Communication Skills
Customer Service
Customer Support
Organizational skills
+2 more

Zynah is a distinguished online retailer specializing in high-end Indian ethnic apparel. We proudly showcase a carefully curated collection of Heritage Handloom Sarees sourced from skilled weavers and artisans across India.


Position: Sales & Customer Support Executive (Female)

Roles and Responsibilities:

  • Promote the extensive range of heritage handloom sarees to prospective customers through the company website, Instagram, and other international platforms.
  • Identify customer requirements and articulate how our products fulfill their specific needs, enhancing their experience.
  • Maximize sales revenue by engaging in upselling and cross-selling of additional products or services.
  • Provide personalized recommendations based on customer preferences and interests.
  • Maintain proactive customer engagement through follow-ups to ensure satisfaction and foster repeat business.
  • Manage customer communication across multiple channels, including email, web chat, WhatsApp, and phone calls, both pre- and post-purchase.
  • Conduct thorough quality checks and verify orders before dispatching to ensure product excellence.
  • Liaise with logistics teams to track shipments and ensure timely and efficient order fulfillment.
  • Create product demonstration videos for customers requiring detailed insights into the products.
  • Develop creative and engaging digital content, including reels, to promote the brand on social media platforms.
  • Update and maintain the product catalog on the website and various online marketplaces.

Key Skills and Qualifications:

  • Exceptional English communication skills, both verbal and written, including proficiency in telephonic interactions.
  • A customer-centric, approachable, and professional demeanour.
  • Strong organizational skills with a methodical approach to customer follow-ups.
  • A minimum of 1-2 years of relevant experience in the retail or customer service sector.
  • Basic proficiency in photography and digital content creation.


Read more
Zynah
at Zynah
Anika Gupta
Posted by Anika Gupta
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Remote only
0 - 2 yrs
₹1.2L - ₹2.4L / yr
Content Writing
Cataloguing
Data entry
Image editing
Video Editing
+2 more
About Zynah:
Zynah is a fast growing fashion brand that sells Indian ethnic wears coming directly from different weavers of India to mid-high income group globally. Zynah was founded by IIT Delhi and Amity University graduates with a broad experience in Indian startup and coporate ecosystem.
 
 
Roles and responsibilities:
Looking for an individual who is passionate to contribute towards the vision of creating a next generation 'FabIndia'. Ideal candidate will be willing to put extra energy as a founding team member
- to help create content for online publications and social media posts
- to help edit images and design digital marketing material for brand expansion and advertising
- to help expand Zynah business online through SEO/SEM
Additionally, based on interest and engagement levels of individual, user will be given further responsibilities as a co-founder:
- to help set up multiple stores of Zynah across India
- to carry out sales of products during exhibitions
- to completely own one significant part of Zynah online and offline growth and lead it independently
Read more
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