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Zynah cover picture
Founded :
2018
Type :
Product
Size :
0-20
Stage :
Bootstrapped

About

ZYNAH Beauty: Online beauty store in Egypt with skincare, hair, and makeup products. Enjoy 10% off first order with code Zynah1.
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Jobs at Zynah

Zynah
at Zynah
Anika Gupta
Posted by Anika Gupta
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
2 - 6 yrs
₹1.2L - ₹2.4L / yr
Sales
Communication Skills
Customer Service
Customer Support
Organizational skills
+2 more

Zynah is a distinguished online retailer specializing in high-end Indian ethnic apparel. We proudly showcase a carefully curated collection of Heritage Handloom Sarees sourced from skilled weavers and artisans across India.


Position: Sales & Customer Support Executive (Female)

Roles and Responsibilities:

  • Promote the extensive range of heritage handloom sarees to prospective customers through the company website, Instagram, and other international platforms.
  • Identify customer requirements and articulate how our products fulfill their specific needs, enhancing their experience.
  • Maximize sales revenue by engaging in upselling and cross-selling of additional products or services.
  • Provide personalized recommendations based on customer preferences and interests.
  • Maintain proactive customer engagement through follow-ups to ensure satisfaction and foster repeat business.
  • Manage customer communication across multiple channels, including email, web chat, WhatsApp, and phone calls, both pre- and post-purchase.
  • Conduct thorough quality checks and verify orders before dispatching to ensure product excellence.
  • Liaise with logistics teams to track shipments and ensure timely and efficient order fulfillment.
  • Create product demonstration videos for customers requiring detailed insights into the products.
  • Develop creative and engaging digital content, including reels, to promote the brand on social media platforms.
  • Update and maintain the product catalog on the website and various online marketplaces.

Key Skills and Qualifications:

  • Exceptional English communication skills, both verbal and written, including proficiency in telephonic interactions.
  • A customer-centric, approachable, and professional demeanour.
  • Strong organizational skills with a methodical approach to customer follow-ups.
  • A minimum of 1-2 years of relevant experience in the retail or customer service sector.
  • Basic proficiency in photography and digital content creation.


Read more
Zynah
at Zynah
Anika Gupta
Posted by Anika Gupta
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Remote only
0 - 2 yrs
₹1.2L - ₹2.4L / yr
Content Writing
Cataloguing
Data entry
Image editing
Video Editing
+2 more
About Zynah:
Zynah is a fast growing fashion brand that sells Indian ethnic wears coming directly from different weavers of India to mid-high income group globally. Zynah was founded by IIT Delhi and Amity University graduates with a broad experience in Indian startup and coporate ecosystem.
 
 
Roles and responsibilities:
Looking for an individual who is passionate to contribute towards the vision of creating a next generation 'FabIndia'. Ideal candidate will be willing to put extra energy as a founding team member
- to help create content for online publications and social media posts
- to help edit images and design digital marketing material for brand expansion and advertising
- to help expand Zynah business online through SEO/SEM
Additionally, based on interest and engagement levels of individual, user will be given further responsibilities as a co-founder:
- to help set up multiple stores of Zynah across India
- to carry out sales of products during exhibitions
- to completely own one significant part of Zynah online and offline growth and lead it independently
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