About the Organization
Real Estate Syndicators leverage SyndicationPro to manage billions in real estate assets and thousands of investors. Growing at 17% MoM, SyndicationPro is #1 Platform To Automate Real Estate Fund Raising, Investor Relations, & Close More Deals!
What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also a FirstPrinciples.io Venture Studio Company, giving us the product engineering, growth, and operational backbone in India to scale our team.
Our story has been covered by Bloomberg Business, Yahoo Finance, and several other renowned news outlets.
Why this Role
We are scaling our Customer Support & Success organization and you will have the opportunity to see how the systems and processes are built for an SaaS company that is rapidly scaling. Our Customer Support & Success Team is led by expierened SaaS Operators who can provide you the guidance and mentorship to growth quickly. You will also have the oppurtunity for faster than normal promotion cycles.
Roles and Responsibilities
- Engage with our clients primarily through email, phone, or our ticketing system
- Understand client needs and tackle problems
- Think creatively about technical issues and find ways to change showstoppers into positive ways forward
- Work closely with internal teams and external partners to deep dive on a customer request or Issue to provider resolution within SLA.
- Manage workflow using our systems to ensure nothing falls to the bottom of the to-do list
- Keep current on product releases and updates
- Share the knowledge among your fellow trouble-shooters and create knowledge articles when necessary
- Support Customers working with Migration teams on Data Migrations to our Platform.
- Work on migrating sensitive customer data from a third-party investment platform or Excel to SyndicationPro with minimal supervision.
- Understand the client’s needs and set up the SyndicationPro platform to meet customer expectations.
- A passion for solving problems.
- A way with words that makes technical topics easy to understand
- A keen eye for getting to the root cause of an issue
- A love of helping people
- An ability to manage multiple needs and keep them all on track
- A strong ethos towards helping the team win
- Prior experience in SaaS environments
- Experience with MS Office and data programs
- Attention to detail
- Confidentiality
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Experience in writing professional Emails
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Experience in handling a high volume of customer queries
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Must have 1-2 years of prior experience in SAAS environments.
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Must be comfortable working during night shifts.

About SyndicationPro
About
What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also part of, FirstPrinciples.io, a tech-holding company that starts, acquires, and advises B2B SaaS Companies. FirstPrinciples.io and SyndicationPro.com have a combined strength of over 80+ people across India, U.S, Spain, and Germany.
SyndicationPro.com has been featured by https://in.finance.yahoo.com/news/syndicationpro-establishes-hq-lehi-utah-130600371.html?guccounter=1">Yahoo Finance and https://www.benzinga.com/business/best-crms-for-real-estate-investors/">Benzinga, among other top publications! We also were Finalists in Industry Leading Awards such as https://informaconnect.com/finovate-industry-awards/awards-categories/">Finnovate and https://www.cloud-awards.com/2021-software-awards-shortlist/">2021 SaaS Awards.
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Avoma is an intelligent meeting assistant for teams looking to automate some of the common tasks required for customer-focused meetings. We leverage NLP and machine learning to summarize meeting notes and extract key topics and action items discussed. All of this data automatically syncs back into their CRM. This helps to save end users time and focus on what matters most, their customer interactions.
We are a venture-funded early-stage startup, have 1000+ paid B2B customers, and are growing consistently month over month.
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- A customized collaborative notes editor similar to Google Docs/Notion
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- Interactive Dashboard visualizations
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- Attention to detail and passion to build great consumer app grade UI
- Passionate about user experience
- Using Coding AI agents like cursor and different prompting techniques
- Experience with React.js, Redux, Javascript
- Experience building responsive UI
- Experience translating UX mockups to Tailwind CSS
- Experience writing scalable, high-performant and clean code
- Excellent in both spoken and written communication skills
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- A transparent salary structure
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Our Engineering team is changing gears to meet the growing needs of our customers - from a handful of robots to hundreds of robots; from a small team to multiple squads. The team works closely with some of the premier enterprise customers in Japan to build state-of-the-art robotics solutions by leveraging rapyuta.io, our cloud robotics platform, and the surrounding ecosystem. The team’s mission is to pioneer scalable, collaborative, and flexible robotics solutions.
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- Assisting in reviewing and analyzing the system specifications to define test cases
- Creating and maintaining test plans
- Executing test plans in a simulated environment and on hardware
- Defect tracking and generating bug and test reports
- Participating in implementing and improving QA processes
- Implementation of test automation for robotics systems
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Minimum qualifications
- 2.5+ years of technical experience in software Quality Assurance as an Individual Contributor
- Bachelor's degree in engineering, or combination of equivalent education and experience
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- Demonstrated experience with Python testing frameworks
- Expertise in Linux ecosystem
- Advanced knowledge of testing approaches: test levels; BDD/TDD; Blackbox/Whitebox approaches; regression testing
- Knowledge and practical experience of Agile principles and methodologies such as SCRUM
- HTTP API testing experience
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- Knowledge of HWIL, simulations, ROS
- Basic understanding of embedded systems and electronics
- Experience with developing/QA for robotics or hardware products will be a plus.
- Experience with testing frameworks such as TestNG, JUnit, Pytest, Playwright, Selenium, or similar tool
- ISTQB certification
- Japanese language proficiency
- Proficiency with version control repositories such as git
- Understanding of CI/CD systems such as: GHA; Jenkins; CircleCI
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- Competitive salary
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- Job Title:- Project Engineer/Project Manager
- of days:- 5 days working hours.
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- Experience:- MIN 2YEARS OF EXPERIENCE IN GROUND MOUNTED AND ROOFTOP OR MIN 5mw OF EXPERIENCE.
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We are Looking for a full-time Sitecore Content Author with 2 to 5 years of experience in web content production and Sitecore Personalize development within Sitecore CMS. Please find the below JD for your reference and let us know if you are interested in this position.
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- Shipped at least 2+ applications using Angular/AngularJs
- 6+ years expertise in building Angularjs and Angular with integration and unit tests.
- Good working knowledge of other frameworks such as REACT, nodejs, meteor etc.
- Experience with package management tools such as webpack for minification, uglification etc
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About Amritsar Digital Academy
Amritsar Digital Academy is a certified digital marketing training academy in Amritsar offering advance online marketing courses. The stream of digital marketing creates a pool of great job opportunities for students and also assists business owners to increase their sales. Our experts would help you in learning digital marketing trends and getting hands-on different live projects to gain in-depth practical knowledge.
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