Customer Support Specialist

Relationship Manager – Insurance Sales.

Identifying, recruiting, and onboarding new agents - POSP, ensuring they meet company standards and are properly trained. 

Achieving Sales Target

Providing ongoing training and development opportunities for agents, including product knowledge, sales techniques, and professional skills. 

Guiding agents in achieving sales targets, developing sales strategies, and identifying new business opportunities. 

Building and maintaining strong relationships with agents, providing support and addressing their needs. 

Tracking agent performance, identifying areas for improvement.

Developing and implementing strategies to grow the agency channel, expand market share, and increase profitability. 

Serving as a point of contact between the agency and the company, coordinating with various departments to support the agent network. 

Required skills

• Proven working experience as an Insurance Agent or relevant experience from Insurance Broking Industry
• Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc)
• Basic computer knowledge and statistical analysis

We are looking for a skilled BI Engineer to join our team. The ideal candidate will have expertise in MicroStrategy, SQL, Reporting and Data Modeling along with experience in building insightful dashboards.

Key Responsibilities:

●Design, develop, and deploy MicroStrategy dashboards, reports, and visualizations.

●Write complex SQL queries to extract, manipulate, and analyse data from various sources.

●Develop and optimize data warehouse solutions for efficient data storage and retrieval.

●Collaborate with cross-functional teams to understand business requirements and deliver data solutions.

●Maintain and support MicroStrategy objects (attributes, facts, filters, prompts)

●Ensure data accuracy, consistency, and performance across reports and dashboards.

●Automate reporting processes and improve data visualization techniques.

●Troubleshoot data issues and optimize queries for better performance.

●Collaborate with business teams to understand reporting needs and translate them into visual insights.

●Work closely with business analysts, data engineers, and stakeholders to gather requirements and ensure solutions meet business needs.

Required Skills & Qualifications:

●5+ years of experience in BI engineering or data analytics.

●Strong expertise in MicroStrategy for dashboard, Data Modeling and report development.

●Knowledge of MicroStrategy architecture, Development and administration tools.

●Strong understanding of data modelling

●Perform data modeling and ETL validation to ensure accuracy of reports.

●Proficiency in SQL for querying and data manipulation.

●Experience working with data warehousing concepts and technologies (Redshift, Snowflake, BigQuery, etc.).

●Ability to process large datasets and optimize queries for performance.

●Strong analytical and problem-solving skills.

Preferred Qualifications:

MicroStrategy certification will be considered an added advantage.

Familiarity with the Tableau tool

Key skills: java ,selenium,BDD,API testing,Rest assured.
Mandatory Skills:

·         Hands-on knowledge of Maven

·         Appium hands-on

·         Jenkins hands-on

·         Hands-on knowledge of API testing techniques and usage of API tools SOAP UI/JMeter (REST /SOAP)

·         Rest api automation using rest assured

·         Usage of Postman or JMeter tool to modify requests to validate multiple outputs on scenarios.

·         Analyze results of tests and to be able to update existing test suits after API changes

·         Basic Knowledge about CI/CD Concepts

·         Exposure to UI Automation, Selenium, JAVA Rest Assured, TestNG

·         Experience using at least one defect management tool – JIRA, HP ALM, ADO etc.

Nice to have skills:

·         ISTQB foundation certification would be a plus.

Techno-functional BA

GormalOne is a social impact enterprise focused on farmer centric projects. Our vision is to make farming highly profitable for the smallest farmer, thereby ensuring India's “Nutrition security”. Our mission is driven by use of advanced technology. Our technology will be highly user-friendly, for the majority of farmers, who are digitally naive. We are looking for people, who are keen to use their skills to transform farmers' lives. You will join a highly energised and competent team which works on advanced global technologies such as OCR, facial recognition, AI-led disease prediction amongst others.

We are looking for a Techno-functional BA to bridge the gap between IT and business teams. You will be responsible for engaging with business leaders to gather functional requirements and document processes. A BA is then responsible for conveying the functional requirements to developers, helping them determine the technical requirements for the work.

• Should be quick to understand what business does and how it does and determine how to improve existing business processes.
• Identify the steps or tasks to support the implementation of new features & design the new features to implement. 
• Analyse the impact of implementing new features and implement the new features.
• Generation of technical Design Documents and changing them as per the required changes proposed.
• Validating product bug fixing solutions for production issues are raised on daily basis and handing over to the business team after initial testing.
• We are looking for a Techno-Functional analyst, who should be good in technical skills like SQL, PL/SQL, APIs, Report and XML publishers.
• New business requirement analysis to find the GAP and resolution for smooth business operations.
• Able to translate functional requirements into technical specifications and to gather and document development requirements.
• Work with Business Development Teams and business users to resolve customer support issues and Project work you are doing.
• Involve in QA cycle User acceptance testing.
• Training end-users regarding application functionalities.
• Follow the Scrum process, participate in Scrum ceremonies and follow the incremental delivery model

• 1-2 years of relevant experience in a similar role. 
• Proven experience with business and technical requirements analysis, elicitation, modelling, verification, and methodology development.
• Demonstrated understanding of .Net/Java, Relational Databases, and dev stacks.
• Experience in UI/UX best practices and familiarity with Designing tools like Adobe XD etc.
• Excellent analytical, mathematical, and creative problem-solving Logical and efficient, with keen attention to detail.
• Excellent listening, interpersonal, written, and oral communication The ability to communicate with stakeholders and work closely with them to determine acceptable solutions.
• Experience creating detailed reports and giving presentations and competency in Microsoft applications including Word, Excel, PowerPoint, and Outlook.
• Highly self-motivated and able to effectively prioritize and execute tasks while under pressure. 
• Excellent planning, organizational, and time management skills.
• Willing to travel to customer location.

• A bachelor’s degree in engineering CS/IT or related field.
• Knowledge of integrating with Web Services, XML(Extensible Markup Language), and other API(Application Programming Interface) to transfer the data - from source and target, in addition to the database.
• Knowledge in Dairy domain.

Reading the description below might take a few minutes, but we promise it is all worth it.

Let's start with,

The Opportunity :

Apps10X is looking to hire a Sr. Android Developer who possesses a passion to build scalable apps, learn and grow quickly. Your work will directly impact millions of lives as you will be working on one of our high growth products. We have over 100 Million users across all our products and we are growing exponentially.

Our ideal candidate has at least 2 to 5 years of experience in Android Development.

What we believe :

• Our number one priority is company culture. our whole belief is that "your culture is your brand
• All the team members are open to converse, helping and teaching.
• You will always be noticed for your better work and rewarded.
• Great work-life balance with the flexibility of you deciding your working hours.

What You'll Do :

• Write well designed, testable, efficient code
• Develop new features and cutting edge user experience
• Work on bug fixing, code optimisation and performance improvements
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Continuously discover, evaluate, and implement new technologies to maximise development efficiency
• Code evaluation and managing the teammates

What We Need You To Have :

• Understanding of kotlin and coroutines.
• Knowledge of design patterns (MVVM and MVI)
• Understanding of dependency injection frameworks like Dagger HILT
• Understanding of RxJava, observable pattern
• Proficient in debugging and analysis skills using ADB
• Good knowledge of memory management, concurrency, and multi-threading
• Experience of working with Test Driven Development
• Experience and passion to built great user experiences
• Good knowledge of OOPS, data structure and algorithms
• B.E/B.Tech degree in Computer Science and/or relevant work experience.
• Previous work experience at startup would be a plus

Experience : 2 to 5 years

Work Location : Bengaluru (Koramangala)

Education : B.E/B.Tech Preferred (Engineering in CSE and Experience in startup would be a plus)

Desired Skills : Android, Kotlin, MVVM, Dagger HILT, Coroutines

Benefits :

• Health Insurance for yourself and your Parents- We know a healthy employee is a happy and productive employee. That's why we offer a variety of health insurance options to meet your lifestyle. You'll have access to the top providers and physicians available to you and your family.
• Unlimited leaves- No strict leave policies. It's flexible but disciplined.
• Flexible work timings- You decide your work timing. Feel free to work on your productive time, Just that work gets done as per timeline.
• Challenging work- All our products targeted 100+ Million users. One gets to work on scale and experience solving challenging problems.
• Great team- Like-minded talented team to work with
• Career growth- Boost your career growth by 10X more learning and opportunities
• MacBook to work- You decide your machine, however, we prefer Apple
• Team outing- Join us on our annual 2-3 days team outing! Our last one was in Ooty, Tamil Nadu
• Office lunch - Daily free lunch

We're passionate about enabling people to do their best work. We dream big and we're looking for people who do the same. Come work with us and find out where your career will take you at Apps10X!

We know that people are more than what's on their CV. If- this role highlights your experience and gets you excited- please apply!

Job description

We are hiring for Java Angular position. This is for work from home opportunity.

Skills / Attributes Required

• Should have 5-8 years of experience on Javascript.
• Should have good experience on Typescript, JavaScript, CSS, and OOPS concept
• Should have experience in HTML, CSS with strong logical skills and flair to learn and perform
• Should be strong in OOPS
• Should have good communication skills
• Knowledge of Agile
• Experience on Bootstrap
• API Integration, Debugging

Base location - Mumbai - Work from Home

• Design and build applications for iOS platforms
• Ensure performance and quality of the application
• Collaborate with cross functional team to define and design the app
• Perform checks on correct functionality of app
• Integrate application with backend tools such as cloud, APIs and push notifications
• Responsible to help maintain code quality, organization and automation
• Responsible for providing prototypes and proofs of concepts
• Use encryption tools to safeguard content

• Expert in Objective-C or Swift programming
• UI and UX experience
• Proficiency with 2D and 3D graphics frameworks
• Experience with iOS frameworks
• Adept with benchmarking and modification
• Familiar with Apple's design principles and interface guidelines
• Proficiency with offline storage, threading and performance tuning
• Knowledgeable of clouds message API and push notifications_

• Key responsibility is to design and develop a data pipeline including the architecture, prototyping, and development of data extraction, transformation/processing, cleansing/standardizing, and loading in Data Warehouse at real-time/near the real-time frequency. Source data can be structured, semi-structured, and/or unstructured format.
• Provide technical expertise to design efficient data ingestion solutions to consolidate data from RDBMS, APIs, Messaging queues, weblogs, images, audios, documents, etc of  Enterprise Applications, SAAS applications, external 3rd party sites or APIs, etc through ETL/ELT, API integrations, Change Data Capture, Robotic Process Automation, Custom Python/Java Coding, etc
• Development of complex data transformation using Talend (BigData edition), Python/Java transformation in Talend, SQL/Python/Java UDXs, AWS S3, etc to load in OLAP Data Warehouse in Structured/Semi-structured form
• Development of data model and creating transformation logic to populate models for faster data consumption with simple SQL.
• Implementing automated Audit & Quality assurance checks in Data Pipeline
• Document & maintain data lineage to enable data governance
• Coordination with BIU, IT, and other stakeholders to provide best-in-class data pipeline solutions, exposing data via APIs, loading in down streams, No-SQL Databases, etc

Requirements

• Programming experience using Python / Java, to create functions / UDX
• Extensive technical experience with SQL on RDBMS (Oracle/MySQL/Postgresql etc) including code optimization techniques
• Strong ETL/ELT skillset using Talend BigData Edition. Experience in Talend CDC & MDM functionality will be an advantage.
• Experience & expertise in implementing complex data pipelines, including semi-structured & unstructured data processing
• Expertise to design efficient data ingestion solutions to consolidate data from RDBMS, APIs, Messaging queues, weblogs, images, audios, documents, etc of  Enterprise Applications, SAAS applications, external 3rd party sites or APIs, etc through ETL/ELT, API integrations, Change Data Capture, Robotic Process Automation, Custom Python/Java Coding, etc
• Good understanding & working experience in OLAP Data Warehousing solutions (Redshift, Synapse, Snowflake, Teradata, Vertica, etc) and cloud-native Data Lake (S3, ADLS, BigQuery, etc) solutions
• Familiarity with AWS tool stack for Storage & Processing. Able to recommend the right tools/solutions available to address a technical problem
• Good knowledge of database performance and tuning, troubleshooting, query optimization, and tuning
• Good analytical skills with the ability to synthesize data to design and deliver meaningful information
• Good knowledge of Design, Development & Performance tuning of 3NF/Flat/Hybrid Data Model
• Know-how on any No-SQL DB (DynamoDB, MongoDB, CosmosDB, etc) will be an advantage.
• Ability to understand business functionality, processes, and flows
• Good combination of technical and interpersonal skills with strong written and verbal communication; detail-oriented with the ability to work independently

Functional knowledge

• Data Governance & Quality Assurance
• Distributed computing
• Linux
• Data structures and algorithm
• Unstructured Data Processing