Cutshort logo
SyndicationPro logo
Customer Support Specialist
Customer Support Specialist
SyndicationPro's logo

Customer Support Specialist

FirstPrinciples Hiring's profile picture
Posted by FirstPrinciples Hiring
1 - 2 yrs
Best in industry
Remote, Bengaluru (Bangalore)
Skills
Customer Support
Technical support
Data migration
Customer Service
Customer Success
Customer Retention
Voice of the customer
Know your customer
Customer Relationship Management (CRM)
Data management
Voice Support

About the Organization

Real Estate Syndicators leverage SyndicationPro to manage billions in real estate assets and thousands of investors. Growing at 17% MoM,  SyndicationPro is #1 Platform To Automate Real Estate Fund Raising, Investor Relations, & Close More Deals!

 

What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also a FirstPrinciples.io Venture Studio Company, giving us the product engineering, growth, and operational backbone in India to scale our team. 

 

Our story has been covered by Bloomberg Business, Yahoo Finance, and several other renowned news outlets. 

Why this Role

We are scaling our Customer Support & Success organization and you will have the opportunity to see how the systems and processes are built for an SaaS company that is rapidly scaling. Our Customer Support & Success Team is led by expierened SaaS Operators who can provide you the guidance and mentorship to growth quickly. You will also have the oppurtunity for faster than normal promotion cycles. 

 

Roles and Responsibilities
  • Engage with our clients primarily through email, phone, or our ticketing system
  • Understand client needs and tackle problems
  • Think creatively about technical issues and find ways to change showstoppers into positive ways forward
  • Work closely with internal teams and external partners to deep dive on a customer request or Issue to provider resolution within SLA.
  • Manage workflow using our systems to ensure nothing falls to the bottom of the to-do list
  • Keep current on product releases and updates
  • Share the knowledge among your fellow trouble-shooters and create knowledge articles when necessary
  • Support Customers working with Migration teams on Data Migrations to our Platform.
  • Work on migrating sensitive customer data from a third-party investment platform or Excel to SyndicationPro with minimal supervision.
  • Understand the client’s needs and set up the SyndicationPro platform to meet customer expectations.
     
Desired Candidate Profile
  • A passion for solving problems.
  • A way with words that makes technical topics easy to understand
  • A keen eye for getting to the root cause of an issue
  • A love of helping people
  • An ability to manage multiple needs and keep them all on track
  • A strong ethos towards helping the team win
  • Prior experience in SaaS environments
  • Experience with MS Office and data programs
  • Attention to detail
  • Confidentiality
Expectations from the candidate:
  • Experience in writing professional Emails
  • Experience in handling a high volume of customer queries
  • Must have 1-2 years of prior experience in SAAS environments.
  • Must be comfortable working during night shifts.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos

About SyndicationPro

Founded :
2018
Type :
Product
Size :
20-100
Stage :
Profitable

About

#1 Platform To Automate Real Estate Fund Raising, Investor Relations, & Close More Deals! Real Estate Syndicators leverage our platform to manage billions in assets.

What makes SyndicationPro unique is that it is cash flow positive while maintaining a healthy growth rate and is backed by seasoned investors and real estate magnates. We are also part of, FirstPrinciples.io, a tech-holding company that starts, acquires, and advises B2B SaaS Companies. FirstPrinciples.io and SyndicationPro.com have a combined strength of over 80+ people across India, U.S, Spain, and Germany.

SyndicationPro.com has been featured by https://in.finance.yahoo.com/news/syndicationpro-establishes-hq-lehi-utah-130600371.html?guccounter=1">Yahoo Finance and https://www.benzinga.com/business/best-crms-for-real-estate-investors/">Benzinga, among other top publications! We also were Finalists in Industry Leading Awards such as https://informaconnect.com/finovate-industry-awards/awards-categories/">Finnovate and https://www.cloud-awards.com/2021-software-awards-shortlist/">2021 SaaS Awards.

Read more

Photos

Company featured pictures

Connect with the team

Profile picture
FirstPrinciples Hiring
Profile picture
Nav Rajput

Company social profiles

bloglinkedintwitterfacebook

Similar jobs

Maxgen Technologies pvt. ltd.
Ahmedabad
0 - 1 yrs
₹10000 - ₹15000 / mo
skill iconPython
skill iconDjango

maxgen technologies pvt ltd is an it company based in ahmedabad .we are offering internship in python ,django and machine learning program.

what we offer

friendly work culture.

smooth shift timing.

live project in internship.

long time or short time internship.

hybrid mode internship.

college project for students.

address 303 shopper s plaza 4, opp. bsnl bhavan, cg road, ahmedabad, gujarat

Read more
Xempla
at Xempla
2 recruiters
Ankan Dutta
Posted by Ankan Dutta
Kolkata, Bengaluru (Bangalore)
1 - 3 yrs
₹6L - ₹10L / yr
skill iconMongoDB
skill iconPython
skill iconFlask
skill iconGit
RESTful APIs
+4 more

What we are looking

  • You must have experience in Python, including development of microservices using flask/fastapi/sanic.
  • You hold knowledge of at least one Python web frameworks
  • You have experience in NoSQL databases such as MongoDB
  • You are familiar with relational databases and unstructured data.
  • You are familiar with some ORM (Object Relational Mapper) libraries.
  • You have prior exposure to code versioning tools such as Git.
  • You understand fundamental design principles behind a scalable application


Good to have

  • Experience in cloud services such as AWS
  • Knowledge of user authentication and authorization between multiple systems, servers, and environments
  • Understanding of the threading concepts in Python and multi-process architecture


What you'll do

  • Create database schemas that represent and support business processes
  • Integrate multiple data sources and databases into one system.
  • Develop and integrate RESTful APIs and services for business use cases
  • Perform unit and integration tests on developed modules
Read more
K2India
Noida
3 - 5 yrs
₹2L - ₹5L / yr
Zimbra
Linux Administrator
Linux administration
WHM
Databases
+10 more

  JOB DESCRIPTION:

 

  1. Good knowledge of shell script.

 

  1. Good knowledge of Linux server security.

 

  3  Should have exposure to WAF / IpTables

 

  1. Experience of Live Migration tasks like hosting and mailing.

 

  1. Exposure on LVM

 

  1. Exposure on DNS Management and troubleshooting.

 

  1. Configuration skill of SSL certificates on different web/mailing servers.

 

  1. Experience in Load balancing of Apache / Nginx / Tomcat web server.

 

  1. Configuration of web servers Apache / Tomcat / Nginx

 

  1. Configuration & migration of Databases like Mysql, MongoDB, Postgresql

 

  1. Configuring storage ISCSI/ NFS / CIFS

 

  1. Troubleshooting skills on WordPress / Laravel / Magento / Angular / Nodejs

 

  1. Exposure on virtualization technology VMWare / XEN / KVM

 

  1. Experience of mail servers that runs postfix , sendmail , qmail

 

  1. Syslog & Log management

 

 

 

  Desired Candidate Profile :

 

  1. Good knowledge of shell script.

 

  1. Good knowledge of Linux server security.

 

  3  Should have exposure to WAF / IpTables

 

  1. Experience of Live Migration tasks like hosting and mailing.

 

  1. Exposure on LVM

 

  1. Exposure on DNS Management and troubleshooting.

 

  1. Configuration skill of SSL certificates on different web/mailing servers.

 

  1. Experience in Load balancing of Apache / Nginx / Tomcat web server.

 

  1. Configuration of web servers Apache / Tomcat / Nginx

 

  1. Configuration & migration of Databases like Mysql, MongoDB, Postgresql

 

  1. Configuring storage ISCSI/ NFS / CIFS

 

  1. Troubleshooting skills on WordPress / Laravel / Magento / Angular / Nodejs

 

  1. Exposure on virtualization technology VMWare / XEN / KVM

 

  1. Experience of mail servers that runs postfix , sendmail , qmail

 

  1. Syslog & Log management

 

 

 

  Company Profile:

 

i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in:

 

 

 

  - Managed IT Services

  - Dedicated Web Servers Hosting

  - Cloud Solutions

  - Email Solutions

  - Enterprise Services

  - Round the clock Technical Support

 

 

 

   https://www.i2k2.com/">https://www.i2k2.com/

  Nidhi(@)i2k2.com
AM-Talent Acquisition
I2K2 Networks pvt ltd

Read more
Impetus Technologies
at Impetus Technologies
1 recruiter
Soumya Jalan
Posted by Soumya Jalan
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
4 - 10 yrs
₹15L - ₹30L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
Microservices
+2 more

Job Description

  • Java engineer with 6-8 years of experience , person with strong Java, spring core, Springboot, Rest API , Microservices hands-on experience.
  • Knowing Kafka is a plus.
  • Well versed with CICD, Agile processes . good attitude, good communication skills.


Role

  • Code development, testing, team coordination,
  • Open to work on non-tech activities along with coding also.
  • Should be ready and flexible to work from Impetus office and customer office as per the requirement of project.


Read more
MyEzCare
Naina Nainwal
Posted by Naina Nainwal
Remote only
4 - 5 yrs
₹7L - ₹11L / yr
skill iconPython
skill iconDjango
skill iconFlask

We are looking for an experienced Odoo funtional consultant with below key skills:-


Roles


  1. You should have good experience and understanding of every module within Odoo and be well-versed in their inner workings.
  2. You will be responsible for coordinating with the development team to ensure tasks are completed efficiently and according to the project requirements.
  3. Analysing customers' needs and business processes to properly map them with Odoo functionalities.
  4. Act as a business consultant and guide to customers, advising them on best practices and solutions using Odoo.
  5. Perform end-to-end system implementations and advanced configurations in Odoo.
  6. Provide comprehensive and professional documentation for development tasks and processes.
  7. Follow up with developers and thoroughly test the modules and functions developed to ensure quality and accuracy.



Skills



  1. Strong verbal and written communication skills in decent English to effectively communicate with customers and team members.
  2. Properly plan and estimate project resources and milestones to ensure timely delivery.
  3. A good background in Python and JavaScript is essential for customizing Odoo projects effectively.
  4. Deliver customizations within agreed-upon timelines.
  5. Having functional knowledge in at least a few verticals or domains will be considered an advantage.




Qualifications and Experience



  1. You should be a Graduate or have a Postgraduate degree.
  2. You should have 2 to 5 years of relevant work experience in Odoo implementation and functional consulting.
  3. Be able to learn new concepts quickly and execute them effectively.
  4. Have a complete understanding of ERP concepts and open source technologies.
  5. Possess excellent planning and communication skills to effectively manage projects
Read more
Mobile Programming LLC
at Mobile Programming LLC
1 video
34 recruiters
Sukhdeep Singh
Posted by Sukhdeep Singh
Remote only
5 - 5 yrs
₹10L - ₹15L / yr
Salesforce
Salesforce development
Artificial Intelligence (AI)
skill iconMachine Learning (ML)
Salesforce Apex
+5 more

Job Description: Salesforce Developer

Company: Mobile Programming LLC

Location: Remote

Shift Time: 8:30 PM to 5:30 AM

Experience: 5 to 7 Years

Skills: AI/ML tools, Python, R, or Java, Salesforce

Budget: 16 LPA

Mobile Programming LLC is seeking a skilled Salesforce Developer to join our team. As a Salesforce Developer, you will be responsible for designing, developing, and implementing Salesforce solutions that meet our clients' business needs. This is a remote position, and we are specifically looking for immediate joiners who can work during the shift time of 8:30 PM to 5:30 AM.

Responsibilities:

  • Design, develop, and implement customized Salesforce solutions using Apex, Visualforce, and Lightning components.
  • Collaborate with cross-functional teams, including business analysts and project managers, to gather requirements and translate them into technical designs.
  • Customize and configure Salesforce using declarative tools like Process Builder, Workflows, and Flow.
  • Integrate Salesforce with external systems using REST and SOAP APIs.
  • Perform data migrations and data cleansing activities in Salesforce.
  • Create and maintain technical documentation, including design specifications and test cases.
  • Conduct unit testing and support system and user acceptance testing.
  • Troubleshoot and resolve issues related to Salesforce configuration, customization, and integration.

Requirements:

  • 5 to 7 years of experience as a Salesforce Developer.
  • Proficiency in AI/ML tools, such as Python, R, or Java, is highly desired.
  • Strong knowledge of Salesforce development technologies, including Apex, Visualforce, and Lightning components.
  • Experience with Salesforce configuration using declarative tools.
  • Familiarity with Salesforce integration using REST and SOAP APIs.
  • Solid understanding of object-oriented programming concepts.
  • Excellent problem-solving and analytical skills.
  • Strong communication and collaboration abilities.
  • Ability to work independently and deliver high-quality results within tight deadlines.
  • Salesforce certifications (e.g., Salesforce Platform Developer I and II) are a plus.

The budget for this position is 16 LPA (Lakh Per Annum).

If you are a talented Salesforce Developer with a passion for innovation and seeking a challenging opportunity, we would love to hear from you. Please note that only immediate joiners will be considered for this position.

Read more
Mobile Programming India Pvt Ltd
at Mobile Programming India Pvt Ltd
1 video
17 recruiters
Jashandeep Singh
Posted by Jashandeep Singh
Bengaluru (Bangalore)
3 - 10 yrs
₹5L - ₹15L / yr
skill iconiOS App Development
skill iconSwift
skill iconObjective C
RESTful APIs
Cocoa Touch
+3 more

Job Description: iOS Developer

 

  • 3+ years of experience in the development of iOS applications.
  • Must be well versed with SWIFT & Objective C.
  • Expertise in integrating RESTful web services.
  • Experience working with storyboard, cocoa-touch and auto layout.
  • Hands-on experience in Cloud APIs, push notifications, social media integration, and integration of analytics is an added advantage.
  • Experience with automated build and release process (Adhoc release, Final release).
  • Has experience in using Maps API, GPS services for iOS applications.
  • Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics and Core Text, Core Location.
  • Experience with third-party libraries and APIs like Alamo fire.
  • Working knowledge of the general mobile orientation, architecture, trends and emerging technologies.
  • Solid understanding of the full mobile application development life cycle.

 

Behavioural Attributes

  • Sound interpersonal and communication skills.
  • Open to working and interacting with virtual and international teams.
  • Solution Focused - Proactive with continuous improvement mindset.
  • Accountable - Ability to demonstrate ownership, both individual and shared, to achieve results.
  • Integrity - High integrity team player
  • Must have good analytical, debugging and problem-solving skills
  • Self-starter with the ability to independently acquire the knowledge required in succeeding in their job.

 

Location:

Bangalore/Chennai/Pune/Dehradun/Hyderabad/Panchkula/Mohali/Gurugram

 

Immediate joiners will be preferred.

Notice Period: 30 days or less

 

Note: Currently we are not hiring freshers

 

Mobile Programming LLC is an ISO 9001:2008 certified firm, founded in 2008. It is leading-edge technology and IT consulting company focused on delivering the best and most cost-effective solutions to clients. It has developed hundreds of applications on different mobile platforms. It is paralleled with Los Angeles Unified School District, Metropolitan Transportation Authority New York and several other Fortune 500 companies like Novartis and Amgen. It is Headquartered in New York, other U.S. locations include Florida, Los Angeles, Santa Clara, and India. In India, the development centres are Chandigarh (Mohali), Gurugram, Panchkula, Bengaluru, Dehradun, Chennai, Hyderabad and Pune.

Read more
WebAppMate - Fly on IT India Pvt Ltd
Remote only
2 - 5 yrs
₹5L - ₹8L / yr
skill iconReact Native
skill iconReact.js
MERN Stack
Profile: React JS Developer
Role: Software Developer/ Sr. Software Developer
Experience: 2-5 years



Description:

Role:

• Design, build and configure applications to meet business process
• Application requirements

Key Requirements:
• Expertise in React JS, Javascript
• Technical documentation, design, and development using tools and technologies like        HTML5, JAVA and React JS, etc
• The candidate must be able to create prototypes and graphical templates in HTML/CSS.
• Must have Good Experience on Bootstrap and Angular 4 & above.
• Strong in single-page application development.

Responsibilities:
• Responsible to work with a team to develop web platforms, solutions, applications, and interfaces
• Create and maintain websites including e-commerce platforms and custom applications
• Provide support for the optimization effort of applications, with emphasis on improvements to application performance and page loading times.
• Complete the build of code on time and as per application coding standards and perform unit testing
• Work with business analyst and technical experts as required to deliver work to time and budget
• Develop new code and improve existing code to provide stable, high-performance solutions
Read more
Kantag Solutions Pvt ltd
at Kantag Solutions Pvt ltd
2 recruiters
Kanika pal
Posted by Kanika pal
NCR (Delhi | Gurgaon | Noida)
2 - 4 yrs
₹4L - ₹5L / yr
skill iconPHP
skill icon.NET
Web Development
Web
Fullstack Developer
+5 more
Job Brief
 
We are looking for an outstanding Full Stack Web Developer to be responsible for the coding, innovative design and layout of our website. Web developer responsibilities include building our website from concept all the way to completion from the bottom up, finishing everything from the home page to site layout and function. 
 
Responsibilities
 
Write well designed, testable, efficient code by using best software development practices.
Create website layout/user interface by using standard HTML/CSS practices.
Integrate data from various back-end services and databases.
Gather and refine specifications and requirements based on technical needs.
Create and maintain software documentation.
Be responsible for maintaining, expanding, and scaling our site.
Stay plugged into emerging technologies/industry trends and apply them into operations and activities.
Cooperate with web designers to match visual design intent.
Developing E-commerce website for clients.
Good hands on both Front End and Back End
 
 
Qualifications
 
Bachelor's degree in B-tech or relevant work experience
2-3 years of Experience
Should have worked on Dynamic websites like E-commerce, LMS, HMS etc
Should have developed customised websites
Familiarity with at least three of the following programming languages: PHP, ASP. NET, JavaScript, Ajax, code-igniter, Laravel, Wordpress, MEAN/MERN .
Read more
Snapwiz
at Snapwiz
9 recruiters
Benz C Franco
Posted by Benz C Franco
Bengaluru (Bangalore)
4 - 10 yrs
₹10L - ₹30L / yr
Hibernate (Java)
Spring
skill iconJava
skill iconJavascript
skill iconMongoDB
+4 more

We are looking for Technology Lead who possesses a passion for pushing technologies to the limits and will work with our team to help build Snapwiz's next-generation platform. If you are a person who loves to face technical challenges, innovates consistently and is never satisfied with status-quo then this is the role for you.

Job Location: IBC Knowledge Park, Dairy Circle, Bannerghatta Road, Bangalore

Role:

• Design and build advanced applications from scratch keeping scalability and performance in mind

• A good handle on both client and server architecture

• Should be a quick learner and willing to go the extra mile in delivering the projects.

• Should be able to work with juniors; help and guide them as needed.

• Work on bug fixing and improving application performance.

• Comfortable in owning large scale products and continuously re-evaluating and innovating.

• A practical risk-taker, innovator and always curious.

Requirements:

• BE/ME/BTech/MTech degree in Computer Science, Engineering or a related subject

• 4 to 10 years overall experience

• Strong knowledge of Agile development (Scrum)

• Proven working experience in server-side technologies like Java, Hibernate, Spring.

• Strong knowledge of any database technology like MySql and MongoDB

• Awareness of client-side technologies like JS and Jquery.

• Knowledge of algorithm and database queries

• Knowledge of the general tech landscape, architectures, trends, and emerging technologies.

 

About Company

Snapwiz was founded in 2010 by entrepreneurs who wanted to improve education and accelerate learning using technology and data analytics. Today Snapwiz platforms create personalized learning paths and build mastery of key skills and concepts. From kindergarten to college and beyond, our products help engage students and empower educators.

Snapwiz offers three platforms for different markets:

-Edulastic: personalized formative assessments for K-12 students, teachers, and school districts.
- Learning Spaces: digital courseware platform for higher education publishers including interactive textbooks, course communication, and adaptive practice and assessments.
- Glider: assessment and career development app that effectively matches technical professionals with jobs based on skills and competency.

More than 400,000 educators and 10 million students use our education platforms, and Glider helps top companies like Facebook, AT&T and Nutanix recruit and hire proven technical talent

https://snapwiz.com/" target="_blank">https://snapwiz.com/

 
 
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
Companies hiring on Cutshort
companies logos