Customer Support Specialist

🚨 Hiring Alert 🚨

We are Hiring Java Backend Intern for 2 months !

Skills Required:

1. Good understanding of Java 17, Spring and any Sql database

2. Good Understanding on designing low level code from scratch

3. Experience in building database schema and code architecture

4. Familiar with design patterns and willingness to write clean, readable, and well-documented code.

5. Familiarity with tools like postman, STS or intelij

6. Understanding of REST APIs and their role in application development.

7. Good DSA and problem solving skills

Roles & Responsibilities:

1. Assist in developing and maintaining web applications.

2. Learn to utilize open source tools for integration

3. Collaborate with team members to design and implement new features.

4. Contribute to optimizing application performance and resolving bugs.

5. Stay curious and keep learning new technologies relevant to spring boot and spring reactive

6. Exposure to version control systems like Git.

7. Passion for learning and contributing to real-world projects.

Preferred Qualifications:

1. Min exp of 0-2 years.

2. Skills in computer science/IT and relevant.

What You’ll Gain:

1. Stipend - 8k -10k/ month, subjective to your performance

2. Hands-on experience in building production-grade applications.

Marketing Specialist

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

The Deltek Corporate Development team plays a vital role in spearheading initiatives that drive the company's go-to-market strategies. We help foster business growth, expansion and maturity by creating and delivering value to internal stakeholders and our growing partner and customer ecosystems. As part of our dynamic team, you'll collaborate with product, marketing, sales and partner alliance organizations to challenge conventions and deliver exceptional, high-quality product solutions.

External Job Title :

Competitive Intelligence Analyst

Position Responsibilities :

Deltek is seeking a detail-oriented and curious Competitive Intelligence Analyst to join our team. In this role, you will be responsible for gathering, analyzing, and disseminating actionable intelligence on competitors and market trends impacting GovWin IQ, the premier market intelligence platform for state, local, federal and Canadian govcons. Your insights will inform strategic decision-making and help position GovWin IQ ahead in the marketplace.

• Conduct comprehensive research on GovWin IQ competitors, including their products, services, pricing, and market strategies.
• Monitor industry trends, market developments, and regulatory changes that may impact GovWin IQ’s competitive positioning.
• Analyze data from various sources to identify opportunities and threats in GovWin IQ’s market landscape.
• Develop and maintain a repository of competitive intelligence information and ensure its accessibility to relevant stakeholders.
• Collaborate with cross-functional teams, including Product Management, Marketing, Customer Success and Sales, to provide insights that support strategic initiatives.
• Prepare and present detailed reports and presentations to leadership and cross-functional teams, highlighting key findings and recommendations.

Qualifications :

• Bachelor's degree in Business, Marketing, Economics, Government/Public Affairs or a related field;
• Minimum of 3 years of experience in competitive intelligence, market research, or a related analytical role.
• Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
• Experience in various structured analytic techniques, like SWOT, ACH, MDCM, etc.
• Excellent written and verbal communication skills, with the ability to present information clearly and concisely.
• Proficiency in using competitive intelligence tools and platforms; experience using competing MI solutions (GovTribe, BGov, Govly, GovSpend, DACIS, others) a plus.
• Demonstrated ability to work independently and collaboratively in a fast-paced environment.
• High level of integrity and ethical standards in handling sensitive information.

The Sr AWS/Azure/GCP Databricks Data Engineer at Koantek will use comprehensive

modern data engineering techniques and methods with Advanced Analytics to support

business decisions for our clients. Your goal is to support the use of data-driven insights

to help our clients achieve business outcomes and objectives. You can collect, aggregate, and analyze structured/unstructured data from multiple internal and external sources and

patterns, insights, and trends to decision-makers. You will help design and build data

pipelines, data streams, reporting tools, information dashboards, data service APIs, data

generators, and other end-user information portals and insight tools. You will be a critical

part of the data supply chain, ensuring that stakeholders can access and manipulate data

for routine and ad hoc analysis to drive business outcomes using Advanced Analytics. You are expected to function as a productive member of a team, working and

communicating proactively with engineering peers, technical lead, project managers, product owners, and resource managers. Requirements:

 Strong experience as an AWS/Azure/GCP Data Engineer and must have

AWS/Azure/GCP Databricks experience.  Expert proficiency in Spark Scala, Python, and spark

 Must have data migration experience from on-prem to cloud

 Hands-on experience in Kinesis to process & analyze Stream Data, Event/IoT Hubs, and Cosmos

 In depth understanding of Azure/AWS/GCP cloud and Data lake and Analytics

solutions on Azure.  Expert level hands-on development Design and Develop applications on Databricks.  Extensive hands-on experience implementing data migration and data processing

using AWS/Azure/GCP services

 In depth understanding of Spark Architecture including Spark Streaming, Spark Core, Spark SQL, Data Frames, RDD caching, Spark MLib

 Hands-on experience with the Technology stack available in the industry for data

management, data ingestion, capture, processing, and curation: Kafka, StreamSets, Attunity, GoldenGate, Map Reduce, Hadoop, Hive, Hbase, Cassandra, Spark, Flume, Hive, Impala, etc

 Hands-on knowledge of data frameworks, data lakes and open-source projects such

asApache Spark, MLflow, and Delta Lake

 Good working knowledge of code versioning tools [such as Git, Bitbucket or SVN]

 Hands-on experience in using Spark SQL with various data sources like JSON, Parquet and Key Value Pair

 Experience preparing data for Data Science and Machine Learning with exposure to- model selection, model lifecycle, hyperparameter tuning, model serving, deep

learning, etc

 Demonstrated experience preparing data, automating and building data pipelines for

AI Use Cases (text, voice, image, IoT data etc. ).  Good to have programming language experience with. NET or Spark/Scala

 Experience in creating tables, partitioning, bucketing, loading and aggregating data

using Spark Scala, Spark SQL/PySpark

 Knowledge of AWS/Azure/GCP DevOps processes like CI/CD as well as Agile tools

and processes including Git, Jenkins, Jira, and Confluence

 Working experience with Visual Studio, PowerShell Scripting, and ARM templates.  Able to build ingestion to ADLS and enable BI layer for Analytics

 Strong understanding of Data Modeling and defining conceptual logical and physical

data models.  Big Data/analytics/information analysis/database management in the cloud

 IoT/event-driven/microservices in the cloud- Experience with private and public cloud

architectures, pros/cons, and migration considerations.  Ability to remain up to date with industry standards and technological advancements

that will enhance data quality and reliability to advance strategic initiatives

 Working knowledge of RESTful APIs, OAuth2 authorization framework and security

best practices for API Gateways

 Guide customers in transforming big data projects, including development and

deployment of big data and AI applications

 Guide customers on Data engineering best practices, provide proof of concept, architect solutions and collaborate when needed

 2+ years of hands-on experience designing and implementing multi-tenant solutions

using AWS/Azure/GCP Databricks for data governance, data pipelines for near real-

time data warehouse, and machine learning solutions.  Over all 5+ years' experience in a software development, data engineering, or data

analytics field using Python, PySpark, Scala, Spark, Java, or equivalent technologies.  hands-on expertise in Apache SparkTM (Scala or Python)

 3+ years of experience working in query tuning, performance tuning, troubleshooting, and debugging Spark and other big data solutions.  Bachelor's or Master's degree in Big Data, Computer Science, Engineering, Mathematics, or similar area of study or equivalent work experience

 Ability to manage competing priorities in a fast-paced environment

 Ability to resolve issues

 Basic experience with or knowledge of agile methodologies

 AWS Certified: Solutions Architect Professional

 Databricks Certified Associate Developer for Apache Spark

 Microsoft Certified: Azure Data Engineer Associate

 GCP Certified: Professional Google Cloud Certified

Key Areas of Responsibility

• Participate in project discovery/analysis, design, and deployment planning.
• Document business requirements and functional specifications using Microsoft’s Surestep methodology (GAP Fit analysis and Functional Requirements Documentation).
• Analyze client business processes and recommend ways to improve or re-engineer for optimum performance.
• Implement and deploy Dynamics 365 Business Central software (design, configure, train, support).
• Understand user and system requirements and identify specific enhancement customizations if necessary.
• Provide data migration and conversion services.
• Deliver application training in online and in a one-on-one environment.
• Provide basic technical support for project life cycle as well as complex support issues.
• Manage client expectations, the project team (internal and external) all while providing superior customer service.
• Work with application developers during design, development, and testing phases.
• Draft end user documentation.
• Assist in presales demos and related activities

Required Candidate Profile:

• Should have worked in multiple versions of Dynamics NAV and D365 Business Central for international clients.
• Should have completed at least 6-7 full life cycle implementation (Full Life Cycle = General Ledger, Accounts Receivable, Accounts Payable, Fixed Assets, Budget, Cash flow, SCM, Inventory, Decret Manufacturing).
• Background or strong career interest in finance or business analysis.
• Possess a strong, professional work ethic.
• Excels at team collaboration.
• Demonstrated problem-solving and decision-making skills.
• Strives to provide exceptional customer service and high client satisfaction.
• Strong verbal, written and organizational skills.
• Must be fluent in English – both verbal and written

• Works independently without any supervision
• Work on continuous improvement of the products through innovation and learning. Someone with a knack for benchmarking and optimization
• Experience in deploying highly complex, distributed transaction processing systems.
• Stay abreast with new innovations and the latest technology trends and explore ways of leveraging these for improving the product in alignment with the business.
• As a component owner, where the component impacts across multiple platforms (5-10-member team), work with customers to obtain their requirements and deliver the end-to-end project.

Required Experience, Skills, and Qualifications

• 5+ years of experience as a DevOps Engineer. Experience with the Golang cycle is a plus
• At least one End to End CI/CD Implementation experience
• Excellent Problem Solving and Debugging skills in DevOps area· Good understanding of Containerization (Docker/Kubernetes)
• Hands-on Build/Package tool experience· Experience with AWS services Glue, Athena, Lambda, EC2, RDS, EKS/ECS, ALB, VPC, SSM, Route 53
• Experience with setting up CI/CD pipeline for Glue jobs, Athena, Lambda functions
• Experience architecting interaction with services and application deployments on AWS
• Experience with Groovy and writing Jenkinsfile
• Experience with repository management, code scanning/linting, secure scanning tools
• Experience with deployments and application configuration on Kubernetes
• Experience with microservice orchestration tools (e.g. Kubernetes, Openshift, HashiCorp Nomad)
• Experience with time-series and document databases (e.g. Elasticsearch, InfluxDB, Prometheus)
• Experience with message buses (e.g. Apache Kafka, NATS)
• Experience with key-value stores and service discovery mechanisms (e.g. Redis, HashiCorp Consul, etc)