Customer Support Specialist

Job Description :

- Design and build an integration between multiple on-premises and cloud-hosted systems.

- Identify, analyze and design integration flows using Mule ESB Anypoint Studio and technically own and manage the process of ensuring on-time and budget build and integration of the various elements of the solution.

- Responsible for the end-to-end architecture of a solution, including its assembly and integration into the IT architecture principles defined with the client.

- Collaborate with enterprise architects and IT program managers to enhance existing business applications and facilitate solutions to meet business requirements.

- Position requires experience with middleware applications, including Intermediate level knowledge with MuleSoft, as well as experience in detailed requirements analysis, software design, testing, and deployment.

- Develop Proof-of-Concept projects to validate new architectures and solutions.

- Own development of a few features in every Sprint.

- Liaise with onshore team and clients for resolving technical dependencies, issues, and risks.

- Production support for middleware applications.

A successful candidate will have the following characteristics :

- 6-10-years of relevant experience on- MuleSoft- integration developer

- Hands-on experience with Mule3.X.X or 4.X.X Version

- Experience with MuleSoft Components- Anypoint Exchange, Design Center, API Manager, and Runtime Manager

- 3-8 years of experience building and consuming web services (REST, SOAP)

- Experience building REST API Design with Design Center- RAML

- Experience working with MuleSoft- API manager, API Policies.

- MuleSoft Anypoint Platform Components experience (Transformer, Message Enricher, Choice Router, Scatter Gather, Database, Connector, File Connector, HTTP Connector, Web Service Consumer, For Each, Batch Component, Pub/Sub model) .

- Experience with API tool kit and API -Led Connectivity.

- Working experience working with JSON, XML, and CSV file formats.

- Experience working with GitLab (any source code version control) and CI/CD pipeline.

- Excellent Verbal and Writing English Skills.

- MuleSoft Developer Level Certification.

Good to Have :

- Database -SQL Server.

- ActiveMQ and other queue technologies.

- MCPA/MCIA Certified

- Java/Spring framework/ Microservices experience.

- AWS/Azure/GCP experience.

- Java development experience and working with flat files

JOB DESCRIPTION FOR CONTENT WRITER ROLE 

Company Overview 

Boolment Software Development Pvt. Ltd. is a fast-growing technology company delivering innovative software solutions across diverse industries. Our mission is to empower businesses through scalable and high-quality technology products. We foster a culture of innovation, collaboration, and continuous learning, providing employees with opportunities to work on cutting-edge technologies and projects. 

Job Title: Content Writer 

Department: Digital Marketing & Communications 

Location: Gurgaon, Haryana 

Employment Type: Full-Time / Internship (3 months) 

Working Mode: On-site 

Shifts: 6 Days (9:30 AM – 6:30 PM) 

Reporting To: Manager 

Vacancies: 3-5 

Experience: 0–3 years (Freshers eligible) 

Salary Range: ₹3 LPA – ₹6.5 LPA | Internship Stipend: ₹0–₹15,000/month  

Job Summary 

We are seeking a creative and detail-oriented Content Writer to join our dynamic digital marketing team. The ideal candidate will be responsible for creating, optimizing, and managing high-quality written content across multiple platforms, including websites, blogs, case studies, social media, and marketing campaigns. You will collaborate closely with designers, SEO analysts, and developers to craft content that enhances user engagement, drives organic traffic, and strengthens Boolment’s online presence. 

Key Responsibilities 

• Researching and creating engaging content for websites, blogs, social media, and marketing channels. 
• Developing content strategies that align with the organization’s goals and target audience. 
• Collaborating with marketing and design teams to ensure cohesive brand messaging. 
• Conducting thorough proofreading and editing to ensure content is error-free and adheres to style guidelines. 
• Conducting SEO keyword research and implementing SEO strategies. 
• Ensuring all-around consistency (style, tone, and brand voice). 
• Crafting compelling headlines, taglines, and meta descriptions to capture audience attention. 
• Staying up-to-date with industry trends, content marketing best practices, and audience preferences. 
• Participating in brainstorming sessions to generate creative and innovative concepts. 

Must-Have Skills 

• Exceptional writing and editing skills, with strong command of grammar and syntax. 
• Strong research skills to gather accurate and authentic information. 
• Ability to adapt writing style to match brand voice and target audience. 
• Strong communication and interpersonal skills. 
• Time management and ability to meet deadlines consistently. 
• Understanding of SEO principles and content optimization. 
• Attention to detail and accuracy in content creation. 

Good-to-Have Skills 

• Experience in content planning and strategy development. 
• Knowledge of copyright, plagiarism, and ethical considerations in content creation. 
• Ability to generate creative and persuasive copy for marketing campaigns. 
• Familiarity with content performance analysis and engagement metrics. 

Qualification & Soft Skills 

• Education: Bachelor’s / Master’s degree in English, Mass Communication, Journalism, Marketing, or related field 
• Strong verbal and written communication skills 
• Analytical thinking and adaptability to different writing tones 
• Enthusiastic learner with a growth mindset 
• Team player who thrives in a fast-paced environment 

Compensation & Benefits 

• Competitive salary (based on experience) 
• Health & Medical Insurance, Gratuity, and Retirement Benefits 
• Paid Leaves, Travel Reimbursements, and Performance Bonuses 
• Access to online training programs, certifications, and mentorship 
• Cross-functional exposure to design, development, and marketing teams 
• Career advancement opportunities in digital content and marketing strategy 

We are looking for a solution architect who can build exceptional solutions in and around Hyper-Converged Infrastructure. His/her role primarily includes ©designing the solutions around the HCI Platform used by the company to build solutions also should include the different flavors of technologies to build solutions as per the requirement of the customer.

A successful solution architect should be ahead in tech innovation taking place in the HCI field. Should be creative in identifying new software, hardware and/or platforms that can be added advantage to the solution offerings and deliver an excellent solution to the customer.

Responsibilities:

• Conduct an architectural system evaluation.
• Analyze the technology environment.
• Define a collaboration framework.
• Analyze technical and business requirements.
• Define a procedure and process to ensure solution delivery.
• Create a solution prototype.
• Take part in the technology selection.
• Comply with strategic guidelines and architecture.
• Control the solution development.
• Collaborate with project management and IT development teams.
• Deep knowledge of IT Infrastructure, HCI, HCP, SND, and Virtualization (Compute, Network and Storage).
• Strong knowledge of VDI solutions and Edge Computing.
• Excellent understanding of VMWare VX-Rail, V-San, Nutanix, HP SimpliVity (Any one technology deep knowledge is expected)
• Excellent knowledge of solution designing and documenting solutions.
• Building solutions and technical documents which are relevant for the successful execution of projects.
• Monitoring the solution implementation at a technical level to make sure that the solution is error-free, and the team is taking lesser time to deliver it.
• Good technical writing skills.
• Good communication and interpersonal skills with team and subordinates. Should be a team player and coordinate work with all the stakeholders in the project.
• Solution compliance with various laws should be known.
• Good communication skills both – written and spoken.

Requirements and Qualifications

• Bachelor’s degree in computer science, information technology, or related field
• Minimum of 3+ years experience in the Information Technology field
• Minimum of 2+ years experience in solution building
• Ability to work in a high-pressure, deadline-driven environment
• Exceptional communication and reporting skills
• Solid working knowledge in all required computer infrastructure and data center environments.
• Outstanding team-player skills and ability to delegate responsibilities effectively

Added Advantage

• Any HCI Related certificate to prove the credibility.

About Paytail: 

We are a young Fintech Company providing BNPL Solutions and enabling instant digital finance and easy EMI's across millions of merchants across the country. We are on the mission of simplifying affordable buying for the consumer across segments. Paytail is backed by Cholamandlam Investments, and few large Angel Investors.

Why Paytail:

Complete Ownership: Take responsibility for whatever work you do with little or no interference, get awarded on the successes for whatever work you do with little or no interference, and be accountable for the slip-ups.

Feedback driven Culture: - Feedback is the breakfast for the champions- and thus we believe feedback helps people & organization improve.

Work with top talent: Get doors open for new learning, our team is being led by the best minds in the industry.

Open Work Culture: Everyone from the CEO is easily accessible. Have any new ideas you think can revolutionize the workplace? Or do you have some concerns about your work? Feel free to talk to the leadership.

Skills, Responsibilities & Requirements:

- Identify qualified prospects and navigate company structures to identify decision- makers. 

- Use a combination of outreach mechanisms to nurture leads (Call, Email, Marketing automation tools like Outreach, LinkedIn InMail, Lusha etc.) 

- Tie up leads that will turn into the business through persistence. 

- Learn, leverage, and help evolve our demand generation process. 

- Generate appointments/meetings by means of proactive outbound prospecting 

- Work directly with sales and marketing to discover opportunities from leads. 

- Previous experience working with SAAS/Software Product/Fintech Companies is plus.

Location: Gurgaon/Gurugram

• Provides day to day support for the strategy team such as conducting research, analyzing competitive, trendspotting, and helping to shape creative briefs.
• Performing/compiling research on existing and potential ventures/brands.
• Assisting with the creation of internal and external marketing materials such as case studies, briefing documents, proposals and pitch decks.
• Design new business models, products, services, value propositions and consumer experiences that differentiate our ventures from our competition.
• Design organizational structures, strategic assets, and operating models to help our ventures drive their own innovation.
• Be part of designing, iterating and scaling a new venture that creates new income potential for the business.
• Develop financial models demonstrating the feasibility of recommendations.
• Craft impeccable business plans / proposals taking into account all the aspects of a business including but not limited to -- Business Modeling, Business Strategy, Marketing, Manpower, Funding & Finance, Sales etc.
• Collaborate closely with team members across disciplines.

• YEARS OF RELEVANT EXPERIENCE- Fresher / Some relevant Experience would be an added advantage
• EDUCATION & CERTIFICATION- Bachelors/ Masters Degree/ Diploma/ Certification in Business / Finance / Technology / Design Strategy / Marketing or other relevant fields.
• SOFTWARE & APPLICATION- MS Excel, Word, Powerpoint / Google Sheets, Docs.

• Strong desire to learn along with professional drive
• Excellent verbal and written communication skills
• Systems and process-oriented.
• Exemplary attention to detail.
• Must be a solutions-oriented problem solver.
• Think differently.
• Able to manage a heavy workload, prioritize well and meet deadlines.

• Carry out analysis, design, development, and delivery of custom-built web parts, application pages, user controls, web services, master pages, application wizards, dashboards, and reports.
• Develop custom SharePoint farm solutions in Visual Studio using C# to address business needs.
• Manage SharePoint services and sites hosted in SharePoint Online.
• Ensure SharePoint solutions deployed is compliant with security requirements
• Experience in designing and delivering SharePoint forms, workflows (including complex workflow), customized sites, search solutions and web parts and aid their implementation. Build SharePoint workflows using Microsoft Flow and Power Automate connectors. Knowledge of Nintex workflow will be a plus.
• Extending SharePoint functionality with forms, web parts, and application technologies
• Manage Technical SharePoint system documentation (create new documentation, update/maintain existing documentation)
• Train and support staff in their daily usage of SharePoint
• Provide end-user support for SharePoint issues.
• Work with Microsoft Support when required to solve bugs, issues reported at work.
• Monitor and analyze SharePoint server and application performance using SharePoint Admin tools, PowerShell, and third-party tools.
• Assist with migration of on-premise SharePoint applications to SharePoint Online
• Assist with migration of custom workflow from on-premise SharePoint to SharePoint Online
• Work with IT leadership to ensure SharePoint governance and standards are followed.
• Must be motivated, independent, and self-sufficient. Able to receive an assigned task and see it through to completion.

Required skills:

• B.E, BCA
• Solid grasp of object-oriented development and design principles.
• 4+ years of hands-on experience developing SharePoint solutions with Visual Studio using C# and SharePoint object model.
• 4+ years of experience, as a .NET Developer, in building, debugging and maintaining mission-critical enterprise applications.
• Demonstrated ability to translate business requirements and processes into effective SharePoint and .NET solutions.
• Experience in professional standards-based web development using ASP.NET, C#, MVC, .Net Frameworks, HTML, CSS, JavaScript, jQuery, web services, Rest API
• Experience designing and consuming Web Services, experience with XML and XSLT.
• Strong SQL development skills, experience with SQL Server. Experience developing data access layer components using ADO.NET or Enterprise Library.
• Should have working knowledge on SharePoint Framework (SPFx)
• Should have working knowledge on SharePoint Add-in Model (Provider and SharePoint hosted add-ins)
• Experience modifying SharePoint UI, including master pages, page layouts and CSS
• In-depth knowledge and understanding of SharePoint Online and on-premise SharePoint
• Knowledge of SharePoint list, library Permissions, Permission Inheritance is a must
• In-Depth knowledge of SharePoint list, library views, views customization and web parts
• Familiar with Business process management (e.g. workflow, electronic forms)
• Experience with UI Flows, Business Process Flows is a must
• Experience in Document Management (e.g. custom content types, policies, metadata)
• OneDrive for Business, SharePoint database usage (on premise), SharePoint Architecture, SharePoint resource management, and permissions management
• Deployment of custom developed SharePoint sites and workflows
• Working knowledge of Active Directory and IIS management and configuration.
• Excellent problem solving and coding/debugging/rapid prototyping skills.

JOB DESCRIPTION :          

• A full stack Engineer who is well versed in React-Native ad IOS/ANDROID development. 
• Can Understand and develop REACT NATIVE and knows how to bridge. 
• Can update React-native version along with the primeware/library update. 
• Has experience in using react-native, redux, redux thunk. 
• Has developed programs using React components and knows how to re-use it. 
• Has an overall understanding on ANDROID/IOS/UI/UX design.
• Can develop external primeware API like Google firebase. 
• Can develop media player controller and PDF viewer.
• Has operated or distributed multi-lingual services and country based services.
• Can manage and distribute playstore/appstore.  
• Can maintain and manage the version through GIT.    

EXTRA QUALIFICATIONS :

• Can develop codes for modules, tests and maintenance. 
• Has experience distributing through Code-push.     

INTRODUCTORY STATEMENT 

Anaxee has 9000 ‘Digital Runners’ spread across 11000 pin codes of India, providing REACH in deep rural hinterland all over India. We further aim to create 250000 Runners across India. To have effective communication with all these Runners, we want to set up an in-house Department of Communication, where we need a team of Social Growth Hackers who know how to use the latest social media platforms and communicate exceptionally well in words, in Hindi & English. 

On one side they need to reach out to our Digital Runners who come from humble backgrounds, residing in rural areas but entrepreneurial in nature, and on another side, write blogs which can attract our Customers who are amongst whos who of Corporate India. Apply if you are involved in one/or more of the following:

Digital Marketing | Email Automation | Content Writer | Creative & Copywriting | Video Maker | Video Editor | Social Marketing | Newsletter | Blogs | PR | Public Relations | Email Automation | Marketing Automation

Video: https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">Check out our company pitch (6 min video) to understand the goal - https://www.youtube.com/watch?v=7QnyJsKedz8" target="_blank">https://www.youtube.com/watch?v=7QnyJsKedz8

 If you are a self-driven and ambitious tech-savvy professional we would love to meet you! Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

Job role:

We're looking for a skilled Digital Marketer to work with teams across the company and create & execute relevant strategies to reach customers and our Digital Runners via Social Media. You should know deep insights into what is possible through major Social Media platforms like FB, Instagram, Youtube, Google, etc. Experience of running Ads and promotional campaign on these mediums will be an advantage.

Job Location: Indore | Full Time | Experience: 0 to 5 yrs | Salary ∝ Expertise | Rs.1.8L ~ Rs.3.6L |

Responsibilities:

• Post frequent updates about the company on relevant social media platforms
• Help attract customers and Digital Runners via social media
• Optimize all content for SEO to better reach
• Measure impact and perform analysis to improve critical metrics.
• Review and implement process changes to drive operational excellence
• Find and Use the best online tools available to increase the productivity of Digital Marketing work done by the company.

Requirements:

• 2 years of working as a Digital marketer or in a similar position
• Bachelor's degree in English, communications, linguistics, or related field (Master's degree, a plus)
• Tech-savvy with the ability to explain complex technical matters in a simple manner without using jargon
• Excellent attention to detail and ability to multi-task projects and deliverables
• Confirmed experience working with deadlines to deliver high-quality output in a short span of time
• Ability to work independently or in a team
• Ability to multitask and monitor several projects and accounts on a daily basis
• Experience with technologies and best practices for campaigns across multiple platforms

What we offer

• Startup exposure.
• Great working atmosphere in a comfortable office.
• And an opportunity to get associated with a fast-growing VC funded startup.