Customer Support Specialist

Job Summary:

Join our team as an Entry Level Data Entry Clerk/Typing specialist, working remotely to contribute to the efficiency and success of our operations. As a crucial member of our team, you will play a key role in maintaining accurate and organized records, ensuring seamless data management, and supporting the overall productivity of the organization.

Key Responsibilities:

• * Accurate and timely data entry into the company systems.

• * Typing and proofreading various documents to maintain high-quality standards.

• * Organizing and categorizing data for easy retrieval.

• * Collaborating with team members to ensure data accuracy and consistency.

• * Adhering to company policies and procedures for data management.

Required Skills:

• * Proficient typing skills with a minimum typing speed of [XX words per minute].

• * Attention to detail and a commitment to data accuracy.

• * Strong organizational skills to manage and prioritize tasks effectively.

• * Excellent communication skills for collaboration within a remote team.

• * Familiarity with data entry software and systems.

Qualifications:

• * High school diploma or equivalent.

• * Previous experience in data entry or typing roles is a plus but not mandatory.

• * Ability to work independently in a remote setting.

Senior Software Engineer 

TBO–(www.tbo.com)    

TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale.

The TBO journey began in 2006 with a simple goal – to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK & Europe, Africa, Middle East, India, and Asia Pacific.

Today, TBO’s product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions.

TBO’s approach has always been technology-first and we continue to invest on new innovations and new offerings to make travel easy and simple. TBO’s travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies.

Why TBO:

•      You will influence & contribute to “Building World Largest Technology Led Travel Distribution Network” for a $ 9 Trillion global travel business market.

•      We are the emerging leaders in technology led end-to-end travel management, in the B2B space. 

•      Physical Presence in 47 countries with business in 110 countries.

•      We are reputed for our-long lasting trusted relationships. We stand by our eco system of suppliers and buyers to service the end customer. 

•      An open & informal start-up environment which cares.

What TBO offers to a Life Traveller in You:

•      Enhance Your Leadership Acumen. Join the journey to create global scale and ‘World Best’.

•      Challenge Yourself to do something path breaking. Be Empowered. The only thing to stop you will be your imagination.

•      Post pandemic: travel space is likely to see significant growth. Witness and shape this space. It will be one exciting journey.

•      As a fastest growing B2B platform our priority is purpose-building scalable systems. 

•      Adopting industry leading technologies to support best-in-class business capabilities for high performing and scalable solutions.

•      Fast response to the evolving regulatory environment and helping to meet the firm's regulatory commitments by addressing internal and external commitments.

Top Sights During Your Role Stay (Key Expectations):

·        More than 3 years of Prior experience as Backend Developer in any SAAS product .

·        Exposure to languages/ framworks like GoLang/Java/Node /Python / RUST will be preferred.Capacity to use SQL server with ease. Exposure to Redis / MongoDB/ PostgreSQL is desired.

·        Should have worked with cloud platforms like AWS / Azure.

·        A flair for creating well-presented software that is technically sound.

·        Outstanding analytical, problem-solving, and communication skills.

·        Excellent organizational and time management skills.

·        Self-driven, flexible, and innovative.

• Lead the end-to-end product lifecycle, from conceptualization to delivery, for next-gen AI solutions on our codeless platform
• Collaborate closely with cross-functional teams, including engineering, design, and marketing, to define product requirements and roadmap.
• Conduct market research and analysis to identify emerging trends, customer needs, and competitive landscape in the AI and software industry.
• Prioritize features and enhancements based on business objectives, user feedback, and technical feasibility.
• Track and analyze key performance indicators (KPIs) to measure product success and iterate on strategies for continuous improvement.
• Act as a subject matter expert for the product, providing guidance and support to internal teams and external stakeholders.
• Assist in the identification and implementation of process improvements to optimize project delivery and efficiency.
• Communicate project progress, findings, and recommendations to stakeholders through reports, presentations, and meetings.
• Work closely with mentors and senior team members to enhance technical skills and knowledge in AI and software development.

Publicis Sapient Overview:

The Senior Associate People Senior Associate L1 in Data Engineering, you will translate client requirements into technical design, and implement components for data engineering solution. Utilize deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution 

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Job Summary:

As Senior Associate L2 in Data Engineering, you will translate client requirements into technical design, and implement components for data engineering solution. Utilize deep understanding of data integration and big data design principles in creating custom solutions or implementing package solutions. You will independently drive design discussions to insure the necessary health of the overall solution

The role requires a hands-on technologist who has strong programming background like Java / Scala / Python, should have experience in Data Ingestion, Integration and data Wrangling, Computation, Analytics pipelines and exposure to Hadoop ecosystem components. You are also required to have hands-on knowledge on at least one of AWS, GCP, Azure cloud platforms.

Role & Responsibilities:

Your role is focused on Design, Development and delivery of solutions involving:

• Data Integration, Processing & Governance

• Data Storage and Computation Frameworks, Performance Optimizations

• Analytics & Visualizations

• Infrastructure & Cloud Computing

• Data Management Platforms

• Implement scalable architectural models for data processing and storage

• Build functionality for data ingestion from multiple heterogeneous sources in batch & real-time mode

• Build functionality for data analytics, search and aggregation

Experience Guidelines:

Mandatory Experience and Competencies:

# Competency

1.Overall 5+ years of IT experience with 3+ years in Data related technologies

2.Minimum 2.5 years of experience in Big Data technologies and working exposure in at least one cloud platform on related data services (AWS / Azure / GCP)

3.Hands-on experience with the Hadoop stack – HDFS, sqoop, kafka, Pulsar, NiFi, Spark, Spark Streaming, Flink, Storm, hive, oozie, airflow and other components required in building end to end data pipeline.

4.Strong experience in at least of the programming language Java, Scala, Python. Java preferable

5.Hands-on working knowledge of NoSQL and MPP data platforms like Hbase, MongoDb, Cassandra, AWS Redshift, Azure SQLDW, GCP BigQuery etc

6.Well-versed and working knowledge with data platform related services on at least 1 cloud platform, IAM and data security

Preferred Experience and Knowledge (Good to Have):

# Competency

1.Good knowledge of traditional ETL tools (Informatica, Talend, etc) and database technologies (Oracle, MySQL, SQL Server, Postgres) with hands on experience

2.Knowledge on data governance processes (security, lineage, catalog) and tools like Collibra, Alation etc

3.Knowledge on distributed messaging frameworks like ActiveMQ / RabbiMQ / Solace, search & indexing and Micro services architectures

4.Performance tuning and optimization of data pipelines

5.CI/CD – Infra provisioning on cloud, auto build & deployment pipelines, code quality

6.Cloud data specialty and other related Big data technology certifications

Personal Attributes:

• Strong written and verbal communication skills

• Articulation skills

• Good team player

• Self-starter who requires minimal oversight

• Ability to prioritize and manage multiple tasks

• Process orientation and the ability to define and set up processes

Title/Role: Python Django Consultant

Experience: 8+ Years

Work Location: Indore / Pune /Chennai / Vadodara

Notice period: Immediate to 15 Days Max

Key Skills: Python, Django, Crispy Forms, Authentication, Bootstrap, jQuery, Server Side Rendered, SQL, Azure, React, Django DevOps

Job Description:

• Should have knowledge and created forms using Django. Crispy forms is a plus point.
• Must have leadership experience 
• Should have good understanding of function based and class based views.
• Should have good understanding about authentication (JWT and Token authentication)
• Django – at least one senior with deep Django experience. The other 1 or 2 can be mid to senior python or Django
• FrontEnd – Must have React/ Angular, CSS experience
• Database – Ideally SQL but most senior has solid DB experience
• Cloud – Azure preferred but agnostic
• Consulting / client project background ideal.

Django Stack:

• Django
• Server Side Rendered HTML
• Bootstrap
• jQuery
• Azure SQL
• Azure Active Directory
• Server Side Rendered/jQuery is older tech but is what we are ok with for internal tools. This is a good combination of late adopter agile stack integrated within an enterprise. Potentially we can push them to React for some discreet projects or pages that need more dynamism.

Django Devops:

• Should have expertise with deploying and managing Django in Azure.
• Django deployment to Azure via Docker.
• Django connection to Azure SQL.
• Django auth integration with Active Directory.
• Terraform scripts to make this setup seamless.
• Easy, proven to deployment / setup to AWS, GCP.
• Load balancing, more advanced services, task queues, etc.

About Us:
We are a Napkin to a Product Market Fit Studio and work together with our customers in the journey of "an idea to the first product version". Most of our customers are Corporate Innovation Hubs and Early Stage Organizations.

Here are a couple of things about us that may interest you:

1. Fast growing: We were featured as one of Deloitte's Fastest 50 growing tech companies from India thrice (2016, 2018 and 2019). What this means for you is a great career growth opportunity

2. Successful track record: Our founders have had past successes - founded a decision management company acquired by SAP AG (now part of Hana Big data stack and NetWeaver BPM), an early engineering team of Zoho (a leading billion $ SaaS player) & some Private Equity experience. Some of our past colleagues from these companies went on to become CTOs (Redbus) and founded companies (one of them founded and then exited to Apple). We are profitable and what that means for you is long-term opportunities to generate wealth

3. Current success: Marquee customers (including the venture capital division of a large conglomerate) along with some exciting startups that are part of our clientele. We work on building MVP products. What this means for you is cutting-edge technology learning opportunities

4. Top Class peer group: We have a talented set of folks primarily focused on solving cool and exciting problems

5. Top-Class Learning & Development Programs: We run our entire L&D programs.

Must Haves:
• Minimum 3- 6 years of design experience
• At least two years of experience working on digital products which include creating highly-detailed annotated wireframes, user flows, process flows and high-fidelity screens
• Worked on Information Architecture, Interaction Design and Product Design
• Strong knowledge of user interface design processes and methodology, particularly as applied to Web-based applications and mobile applications Can establish and run a good design process (exploratory and evaluative research, sprints, reviews etc.)
• Are comfortable with and interested in actively designing the product by himself/herself
• Familiarity and experience with a standard design, prototyping, and user research tools, such as Figma, Miro, and Sketch.
• Strong written and verbal communication skills
• Are deeply empathetic to customers and users and understand how the business works
• Design systems experience is an added advantage
Responsibilities:
• Clear understanding of the critical characteristics of the intended user population

• Understanding of the users' current jobs and tasks, underlying goals, and mental models of their work process and products
• Understanding of platform-specific nomenclature
• The ability to sketch and generate big-picture ideas for early-stage UX work

• Experience developing rapid prototypes
• Design test case scenarios
• Collate feedback from users for further improvement

URGENT HIRING FOR VOICE PROCESS FOR PERMANENT WORK FROM HOME.

We have come up with the great opportunity for Startek.

Roles and Responsibilities

• Listen to customer's concerns, issues and question,.

• Maintain a positive attitude and calmly respond to customer's complaints.

• Prepare customer reports by gathering data collected during customer interactions.

• Resolve customer's concerns and answer customer's questions to your best ability.

• Refer issues and questions to managers if necessary.

• Attract potential customers by answering product and service questions and suggesting information about other products and services.

• Ensure customer satisfaction and provide professional support.

Desired Candidate Profile

• Only experienced candidate can apply

• Only Graduate candidate can apply.

• Minimum 6 months of experienced candidate can apply.

• Must be flexible with rotational shifts and week off no planned.

Pixuate is a deep-tech AI start-up enabling businesses to make smarter decisions with our edge-based video analytics platform and offer innovative solutions across traffic management, industrial digital transformation, and smart surveillance. We aim to serve enterprises globally as a preferred partner for digitization of visual information.

We are looking for a backend developer to join our core product development team having hands-on experience in web development using Python. An ideal candidate will be innovative, have strong coding and unit testing skills, has a passion for developing great software, proactively grasps the problem and enjoys solving problems in a challenging environment, and has the desire to take their career to the next level. In this role, you will work on multiple projects which are critical to Pixuate’s growth. If any of these opportunities excite you, we would love to talk. 

• Participate in requirements analysis
• Collaborate with internal teams to produce software design and architecture
• Write clean, scalable code using Python programming language
• Design features, user interactions on web pages, develop APIs
• Create servers and databases for functionality
• Develop front-end website architecture & back-end web applications
• Lead implementation, troubleshoot issues, ensure responsiveness of applications and see through a project from conception to finished product
• Develop documentation throughout the software development life cycle (SDLC)
• Serve as an expert on applications and provide technical support
• Develop technical interfaces, specifications and architecture

You would be great at this job, if you have below mentioned competencies

• Minimum 3 years of Professional Web development experience using Python
• Designing and developing Odoo apps (eg. new module development, customization).
• Proficiency with fundamental front-end languages such as HTML, CSS and JavaScript.
• Hands-On Experience with server-side technologies like Python, server-side Javascript,
• Understand REST APIs and have built them on at least one web framework. Bonus points if you understand GraphQL too.
• Tech /M.Tech preferably in Computer Science
• Strong interpersonal and communication skills
• An open mind to learn new concepts and implement them to solve real-world problems

Pixuate, owned by Cocoslabs Innovative Solutions Pvt. Ltd., is a leading AI startup building the most advanced Edge-based video analytics products. We are recognized for our cutting-edge R&D in deep learning, computer vision and AI and we are solving some of the most challenging problems faced by enterprises. Pixuate’s plug-and-play platform revolutionizes monitoring, compliance to safety, and efficiency improvement for Industries, Banks & Enterprises by providing actionable real-time insights leveraging CCTV cameras.

We have enabled our customers such as Hindustan Unilever, Godrej, Secuira, L&T, Bigbasket, Microlabs, Karnataka Bank etc and rapidly expanding our business to cater to the needs of Manufacturing & Logistics, Oil and Gas sector.

Rewards & Recognitions:

• Winner of Elevate by Startup Karnataka (https://pixuate.ai/thermal-analytics/">https://pixuate.ai/thermal-analytics/).
• Winner of Manufacturing Innovation Challenge in the 2nd edition of Fusion 4.0’s MIC2020 organized by the NASSCOM Centre of Excellence in IoT & AI in 2021
• Winner of SASACT program organized by MEITY in 2021

You will get an opportunity to work with the founders and be part of 0 to 1 journey, get coached and guided. You will also get an opportunity to excel your skills by being innovative and contributing to the area of your personal interest. Our culture encourages innovation, freedom and rewards high performers with faster growth and recognition.   

Website: http://pixuate.com/">http://pixuate.com/                            

Linked in: https://www.linkedin.com/company/pixuate-ai