Customer Support Specialist

Are you a skilled technical writer with a passion for creating engaging, informative content?

We are looking for a talented content writer to join our team and help us communicate complex technical

information in a way that’s Easy for our audience to understand

Role Description

Position: Technical Content Writer

Company : Mayura Consultancy Services

Experience: 3 yr To 6 yrs

Location : Bangalore

Skill: blogs, articles, social media, white papers, XML ,Dita, Copywriting, advertising

Location: Remote (Work from Home)

Preferred:

Candidate with experience in B2B SaaS-based products or B2B technical products.

Responsibilities:

• Write clear, engaging, and informative content for a variety of platforms, including websites, blogs, social media, emails, and more.
• Conduct thorough research on industry-related topics, trends, and keywords to generate content ideas and ensure accuracy.
• Collaborate with the content team to develop content strategies, editorial calendars, and content plans aligned with business goals.
• Review and edit your own work for grammar, punctuation, clarity, and adherence to style guidelines. Collaborate with editors when necessary.
• Implement on-page SEO best practices to optimize content for search engines and improve organic visibility.
• Create content that resonates with our target audience and encourages interaction, comments, and social sharing.
• Maintain brand consistency in all content, ensuring that it reflects our brand voice, values, and messaging.
• Assist in distributing content through various channels, including social media, email marketing, and content management systems.
• Periodically review and update existing content to ensure accuracy and relevance.
• Use analytics tools to track the performance of content, assess engagement, and make data-driven modifications.

Qualifications:

• Bachelor's degree / Master's degree in English, Journalism, Marketing, or a related field.
• Proven experience as a Content Writer.
• Exceptional writing and editing skills with a strong command of the English language.
• Familiarity with SEO and content optimization techniques.
• Proficiency in using content management systems (CMS) and familiarity with digital marketing tools.
• Strong research skills and the ability to synthesize information from various sources.
• Creativity and the capacity to think beyond the box are required.
• Excellent time management and organizational skills.

If you are a skilled wordsmith with a passion for storytelling and the ability to engage diverse audiences, we want to hear from you. This role offers the opportunity to work on exciting projects, collaborate with a creative team, and make a significant impact on our digital presence.

Apply now to be a part of our content-driven journey.

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

• Bachelor's degree in computer science, information science, or similar.
• At least two years' experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.
• Knowledge of front-end technologies such as HTML5 and CSS3.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Availability to resolve urgent web application issues outside of business hours.

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities:

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Transition existing React web apps to React Native

Qualification:

• Good knowledge about React/React Native
• Should be aware about state management library Redux
• Must have knowledge of es6+
• Ability to write well-documented, clean JavaScript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle
• Good to have knowledge about writing test cases
• Good to have knowledge about typescript
• Preferred if there is at least one app on play store

About the Role:

As a part of the Tech team, you will be involved in solving technical challenges, working with modern databases and systems, design and architecture of components/services, and handling highly critical secure data.

Responsibilities:

• You’ll be working on our P2P and cryptocurrency exchange platforms to build more features around it.
• Understand the way current users interact with the chatbot and how to optimize the existing content.
• WazirX being a financial product, you’ll be involved in building tools to make our user’s data more secure.
• You will be working on blockchain technologies
• You will help maintain code quality and organization.
• We expect you to learn about new software technologies, and proactively look for ways to make WazirX better.

You'll be a good fit if:

• You’ve got 3 to 6 years of development experience.
• You’re an expert in writing background tasks, test-driven development.
• You’re an expert in Golang 
• You’re good at understanding and implementing multithreaded environments to improve the speed of the execution
• You enjoy collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• You’re committed to quality, and your code solves more problems than it creates ;)

• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)
• 5 years of development experience using C# .NET
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Strong attention to detail
• Excellent troubleshooting and communication skills
• Knowledge of REST and RPC APIs
• Able to work well in a team setting