Helpdesk Executive

Job Title Manager - Talent Acquisition

Function Human Resource Dept.

Reports to HR Head

Span of control Team – Talent Acquisition Specialists

Location-Andheri (Chakala)

Role overview

Principal Purpose • Collaborate with department managers regularly and proactively

identify future hiring needs. Attract and recruit candidates at the

right cost, time, and quality. Explore and optimize all channels of

sourcing - Internal & External. Build a talent pipeline for future

hiring needs.

• Drive excellence, experience design and data-driven decision

making.

• Identify talent needs and translate them into an agreed recruitment

plan, aimed at the fulfilment of the needs within time, budget and

quality constraints.

• Develop an in-depth knowledge of the job specifications to include

experience, skills and behavioral competencies needed for success

in each role.

• Conduct in-depth vacancy intake discussions leading to agreement

with hiring manager on proposed recruitment plan.

• Partner with stakeholders to understand business requirements,

educate them on market dynamics and constantly evolve the

recruitment process.

• Create a hiring plan with deliverables, timelines and a formal

tracking process.

• Coordinate, Schedule and Interview candidates within the

framework of the position specification. Possess strong ability to

screen, interview and prepare a candidate slate within an

appropriate and consistent timeline.

• Conduct in-depth interviews of potential candidates,

demonstrating ability to anticipate hiring manager preferences.

• Build and maintain a network of potential candidates through

proactive sourcing/research and ongoing relationship management

• Recommend ideas and strategies related to recruitment that will

contribute to the growth of the company, implement new

processes and fine-tuning standard processes for recruiting that fit

within the Organization's mission to deliver high-value results to

our customers.

• Participate in special projects/initiatives, including assessment of

best practices in interviewing techniques, leveraging of internal

• Build an “Employer Brand” in the Talent Market and Drive

Improvements in the Talent Acquisition Process

• Collaborate with marketing and communications teams for

integrated branding campaigns.

• Monitor and improve onboarding satisfaction scores and early

attrition rates by tracking feedback from new recruits across.

• Coordinate with HR operations, IT, medical admin, and business

functions to ensure Day 1 readiness (system access, ID cards,

induction slotting, etc.).

• Ensure fast TAT, high-quality selection, and seamless onboarding

process management.

• Develop KPI dashboards (time-to-fill, cost-per-hire, quality-of-hire,

interview-to-offer ratio) and present insights into leadership.

• Mentor and develop a high-performing recruitment team; manage

performance and succession planning.

Desired Experience & Qualification

• 4+ years of experience in HR with major exposure in Talent

Acquisition, preferably in the IT industry.

• Bachelor’s or Master’s degree in Human Resources (Mandatory)

Please Apply - https://zrec.in/L51Qf?source=CareerSite

About Us

Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.

Job Description

Job Title:             Senior DevOps Engineer (Infrastructure/SRE)

Department:       Technology

Location:             Gurgaon

Work Mode:         On-site

Working Hours:   10 AM - 7 PM 

Terms:                 Permanent

Experience:      4-6 years

Education:           B.Tech/MCA

Notice Period:     Immediately

About Us

At Infra360.io, we are a next-generation cloud consulting and services company committed to delivering comprehensive, 360-degree solutions for cloud, infrastructure, DevOps, and security. We partner with clients to transform and optimize their technology landscape, ensuring resilience, scalability, cost efficiency and innovation.

Our core services include Cloud Strategy, Site Reliability Engineering (SRE), DevOps, Cloud Security Posture Management (CSPM), and related Managed Services. We specialize in driving operational excellence across multi-cloud environments, helping businesses achieve their goals with agility and reliability.

We thrive on ownership, collaboration, problem-solving, and excellence, fostering an environment where innovation and continuous learning are at the forefront. Join us as we expand and redefine what’s possible in cloud technology and infrastructure.

Role Summary

We are looking for a Senior DevOps Engineer (Infrastructure) to design, automate, and manage cloud-based and datacentre infrastructure for diverse projects. The ideal candidate will have deep expertise in a public cloud platform (AWS, GCP, or Azure), with a strong focus on cost optimization, security best practices, and infrastructure automation using tools like Terraform and CI/CD pipelines.

This role involves designing scalable architectures (containers, serverless, and VMs), managing databases, and ensuring system observability with tools like Prometheus and Grafana. Strong leadership, client communication, and team mentoring skills are essential. Experience with VPN technologies and configuration management tools (Ansible, Helm) is also critical. Multi-cloud experience and familiarity with APM tools are a plus.

Ideal Candidate Profile

• Solid 4-6 years of experience as a DevOps engineer with a proven track record of architecting and automating solutions on Cloud
• Experience in troubleshooting production incidents and handling high-pressure situations.
• Strong leadership skills and the ability to mentor team members and provide guidance on best practices.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• Extensive experience with Kubernetes, Terraform, ArgoCD, and Helm.
• Strong with at least one public cloud AWS/GCP/Azure
• Strong with Cost Optimization and Security Best practices
• Strong with Infrastructure automation using Terraform and CI/CD automation
• Strong with Configuration Management using Ansible, Helm etc
• Good with designing architectures (Containers, Serverless, VMs etc)
• Hands-on Experience working on Multiple Projects
• Strong with Client communication and requirements gathering
• Databases management experience
• Good experience with Prometheus, Grafana & Alert Manager
• Able to manage multiple clients and take ownership of client issues.
• Experience with Git and coding best practices
• Proficiency in cloud networking, including VPCs, DNS, VPNs (OpenVPN, OpenSwan, Pritunl, Site-to-Site VPNs), load balancers, and firewalls, ensuring secure and efficient connectivity.
• Strong understanding of cloud security best practices, identity and access management (IAM), and compliance requirements for modern infrastructure.

Good to have

• Multi-cloud experience with AWS, GCP & Azure
• Experience with APM & Observability tools like - Newrelic, Datadog, and OpenTelemetry
• Proficiency in scripting languages (Python, Go) for automation and tooling to improve infrastructure and application reliability.

Key Responsibilities

1. Design and Development:
2. Architect, design, and develop high-quality, scalable, and secure cloud-based software solutions.
3. Collaborate with product and engineering teams to translate business requirements into technical specifications.
4. Write clean, maintainable, and efficient code, following best practices and coding standards.
5. Cloud Infrastructure:
6. Develop and optimise cloud-native applications, leveraging cloud services like AWS, Azure, or Google Cloud Platform (GCP).
7. Implement and manage CI/CD pipelines for automated deployment and testing.
8. Ensure the security, reliability, and performance of cloud infrastructure.
9. Technical Leadership:
10. Mentor and guide junior engineers, providing technical leadership and fostering a collaborative team environment.
11. Participate in code reviews, ensuring adherence to best practices and high-quality code delivery.
12. Lead technical discussions and contribute to architectural decisions.
13. Problem Solving and Troubleshooting:
14. Identify, diagnose, and resolve complex software and infrastructure issues.
15. Perform root cause analysis for production incidents and implement preventative measures.
16. Continuous Improvement:
17. Stay up-to-date with the latest industry trends, tools, and technologies in cloud computing and software engineering.
18. Contribute to the continuous improvement of development processes, tools, and methodologies.
19. Drive innovation by experimenting with new technologies and solutions to enhance the platform.
20. Collaboration:
21. Work closely with DevOps, QA, and other teams to ensure smooth integration and delivery of software releases.
22. Communicate effectively with stakeholders, including technical and non-technical team members.
23. Client Interaction & Management: 
24. Will serve as a direct point of contact for multiple clients.
25. Able to handle the unique technical needs and challenges of two or more clients concurrently. 
26. Involve both direct interaction with clients and internal team coordination.
27. Production Systems Management: 
28. Must have extensive experience in managing, monitoring, and debugging production environments. 
29. Will work on troubleshooting complex issues and ensure that production systems are running smoothly with minimal downtime.

We are seeking an experienced, proactive Customer Success Associate to join our team and help nurture and grow relationships with our valued customers. You will be responsible for ensuring customer satisfaction, driving product adoption, and minimizing churn for our SaaS product. If you are passionate about delivering excellent customer service and have experience in managing customer success, we’d love to hear from you!

Responsibilities:

• Act as the main point of contact for our customers, helping them navigate our SaaS product
• Manage customer onboarding, ensuring smooth implementation and product adoption.
• Monitor customer health metrics and provide proactive outreach to prevent churn.
• Develop and maintain strong relationships with customers, understanding their goals, and aligning them with our product offerings.
• Respond to customer inquiries via email, Slack, or phone in a timely and professional manner.
• Collaborate with internal teams (sales, support, product) to resolve customer issues and improve the overall experience.
• Create and deliver product training sessions to customers, ensuring they maximize value from our platform.

Requirements:

• Proven experience in Customer Success or similar role in the SaaS industry.
• Experience in direct customer interactions.
• Excellent communication and relationship-building skills.
• Strong understanding of SaaS products
• Ability to identify customer needs and align them with product capabilities.
• Proactive mindset with problem-solving abilities and the ability to work independently.
• Experience using CRM tools (e.g., Salesforce, HubSpot) preferred.
• Have worked with direct interactions with Customer
• Strong organizational skills and attention to detail.

Preferred Qualifications:

• Experience working in a B2B SaaS environment.
• Knowledge of customer success metrics and how to manage them.

Job Title: Software Developer - CRM and Integrations

Why join us:

AVN Arogya, an Ayurvedic company established in 1930, is currently managed by the 4th generation of the founding family. Our mission is to take Ayurveda to the masses by leveraging cutting-edge technology. We are looking for a talented and driven Software Developer to join our team in Madurai, Tamil Nadu, India. This role has high potential and could lead to a leadership position within our tech team.

Primary Responsibilities:

1.     Create and manage workflows and automations in Zoho CRM

a.     Develop and implement workflows to streamline sales processes.

b.     Automate repetitive tasks to increase efficiency.

c.     Create custom functions and scripts for advanced automation needs.

2.     Manage users and access controls in the CRM

a.     Configure and maintain user roles and permissions.

b.     Monitor and update access controls as needed.

c.     Ensure data security and compliance with company policies.

3.     Integrate CRM with other related software

a.     Set up and maintain integrations with Exotel, Zoho Forms, Gallabox, and other tools.

b.     Troubleshoot and resolve integration issues.

c.     Ensure seamless data flow between systems.

4.     Configure apps and workflows in cloud telephony and WhatsApp chatbot

a.     Set up and customize cloud telephony systems and WhatsApp chatbots.

b.     Create workflows to meet business needs.

c.     Monitor and optimize configurations for performance.

5.     Configure WhatsApp sales/marketing campaigns

a.     Implement sales and marketing campaigns on WhatsApp.

b.     Ensure alignment with provided content and strategy.

c.     Monitor and report on campaign performance.

6.     Create forms, reports, and dashboards

a.     Design and develop forms to capture data using Google Forms and Zoho Forms.

b.     Generate reports and dashboards from form entries for management review.

c.     Create and maintain apps using Google Appsheets for inter-departmental use cases.

Educational Qualifications and Experience:

1.     Bachelor’s degree in computer science, Information Technology, or a related field.

2.     Preferred: Master’s degree in computer science, Information Technology, or a related field.

3.     Minimum of 3-5 years of experience working as a software developer. Experience with CRM Software such as Zoho or Salesforce is an added bonus.

4.     Proven experience in handling APIs to integrating between software and tools.

5.     Experience in programming languages such as JavaScript, Python, or similar.

Skills Required:

1.     Strong programming skills in languages such as JavaScript, Python, or similar.

2.     Ability to troubleshoot and resolve technical issues promptly.

3.     Strong project management and organizational skills.

4.     Excellent communication and collaboration skills.

Optional but Preferred Skills (can be trained):

5.     Proficiency in Zoho CRM, including workflow automation and custom functions.

6.     Experience with integration tools and APIs, especially for Exotel, Zoho Forms, and WhatsApp chatbots.

7.     In-depth understanding of CRM systems, specifically Zoho CRM.

8.     Knowledge of cloud telephony systems and how they integrate with CRMs.

9.     Familiarity with marketing automation tools and strategies.

10. Knowledge of software development best practices and lifecycle.

11. Awareness of current trends and advancements in CRM technologies and integrations.

12. Experience with Google Forms, Zoho Forms, and Google Appsheets for creating forms, reports, and apps.

Create and implement employee relations policies to help increase employees’ job satisfaction 

 2.Devise a list of procedures and practices for hiring new employees and managing our staff

 3. Establish an orientation procedure for onboarding new hires and training them to meet the needs of the company Communicate with employees about compensation, benefits and other facets of their employment 

 4. End to end hiring, training, induction and performance management

 5. Respond to questions or complaints from employees in a timely fashion Manage all other HR department personnel

 6. Formulate HR policies, payroll systems, adherence to statutory compliances and laws Requirements:

•  Full Time Masters Degree/ PGD in Human Resources or related field required from a reputed Institute
•  Strong understanding of the interviewing process, benefits administration, payroll and other HR functions Excellent oral & written communication, leadership and planning skills

We are seeking a skilled Flutter Developer with 1.5 to 2 years of experience to join our dynamic team. As a Flutter Developer, you will be responsible for developing high-quality mobile applications using the Flutter framework. You will collaborate with cross-functional teams to define, design, and ship new features, ensuring the best possible performance, quality, and responsiveness of the applications.

Responsibilities:

1. Develop and maintain mobile applications using the Flutter framework.
2. Collaborate with cross-functional teams to define, design, and ship new features.
3. Write clean, maintainable, and efficient code.
4. Ensure the best possible performance, quality, and responsiveness of the applications.
5. Identify and correct bottlenecks and fix bugs.
6. Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
7. Stay up-to-date with the latest trends and best practices in mobile application development.

Requirements:

1. Bachelor's degree in Computer Science, Engineering, or related field.
2. 1.5 to 2 years of experience in mobile application development using the Flutter framework.
3. Proficient in Dart programming language.
4. Solid understanding of object-oriented programming principles.
5. Experience with third-party libraries and APIs.
6. Strong problem-solving skills and attention to detail.
7. Ability to work independently and as part of a team in a fast-paced environment.
8. Excellent communication and collaboration skills.

Preferred Qualifications:

1. Experience with version control systems such as Git.
2. Knowledge of mobile UI/UX design principles.
3. Experience with Agile development methodologies.
4. Familiarity with continuous integration and deployment pipelines.
5. Contributions to open-source projects related to Flutter or mobile development.

About Us:

We’re a team of finance and technology enthusiasts who enjoy revolutionizing the investment industry through digital products & services. We’re building the next generation investment management platform for our financial professional customers so they can build better investment portfolios & help their clients retire in style.

About the role:

We’re looking for a full stack engineer to be part of a team of talented engineers and help us build high quality financial products that we launch to the market via partnerships with banks and broker-dealers. The candidate should be an innovator, highly technical, and passionate about speed, quality, and building amazing products. The candidate should also have demonstrated success in scaling platforms. Our team operates in a start-up environment with the backing of a large, industry leader and we actively cultivate a culture of innovation and excellence. The ideal candidate should enjoy working in this setting.

Responsibilities:

• Design, develop, test, deploy and maintain highly performant api-driven web applications on our stack (Angular, React, SASS, Java SpringBoot, Mulesoft).
• Design and implement REST APIs to industry/company standards
• Work with our amazing product design team to develop and iterate on user interfaces that bring simplicity to complicated financial data.
• Interact with engineering members across the organization to ensure consistency in engineering practices and foster active exchange of ideas
• We have development centers in Atlanta, Houston, New York City and India and the ability to collaborate across a global organization is a key skill.
• Perform peer code reviews. Review performance, security and flexibility of the code.
• Participating in agile ceremonies (e.g. daily standup, release and sprint planning, demos, scrum of scrums).
• Work with Architect to define technical roadmaps
• Participate and help to evangelist and promote enterprise solutions with business and technology partners

What we're looking for:

• 3+ years experienced in front-end frameworks, such as Angular and React
• 3+ years experience in back-end technologies, such as Node.JS, ExpressJS, or Java Springboot
• 2+ years experience with Mulesoft
• Experience with core AWS services
• Experience working in an Agile team and environment
• Familiarity with software engineering support systems and tools, such as Git, Jenkins, Bamboo, Gulp, Bower, Maven, Log4j
• Familiar with SSO solutions, such as SAML, OAuth, OpenID a plus
• Knowledge of the Financial Services industry a plus

Good to Have:

• Experience with DevOps tools like Docker, Kubernetes, Jenkins, etc.
• Experience in developing microservices-based architectures
• Knowledge of frontend technologies like HTML, CSS, and JavaScript
• Experience with Python technologies

We have multiple open positions for full-stack engineers to work with us on a cutting-edge eCommerce trade analysis platform.

I am looking for multiple full stack MERN developers

Must have experience with:

• Typescript
• NextJS
• Firebase / AWS services
• Experience working on SaaS applications with a large codebase

Nice to have

• Tailwind
• DynamoDB
• Chart libraries such as ChartJS

https://www.getzuma.com/">https://www.getzuma.com/

Location – Bengaluru

GETZUMA

Senior Backend Engineer

Zuma makes an automated sales agent that converses with 100% of inbound leads, ultimately improving the way consumers interact with businesses and organizations. We’ve built this from the ground up using AI, ML, and human support which helps increase sales conversion and support capacity for businesses of all kinds. Zuma is one of the fastest-growing startups in San Francisco, and is well-funded and backed by world-class investors such as Y-Combinator, Joe Montana’s fund (Liquid 2 Ventures), Day One Ventures, Soma Capital, and other notable angel investors including Austen Allred (from Lambda School), YC’s ex-COO Qasar Younis, among others.

Headquartered in San Francisco, USA, we operate nationally and have plans to grow rapidly over the next few years. To do that, we need great people committed to our vision in a big way. We're looking to build a team of rockstars that are equally excited about the opportunity to leverage technology to improve the way customers interact with businesses!

We're looking for a senior backend engineer with experience building highly scalable systems to join our growing engineering team at Zuma. In this role, you will work closely with members of the engineering and product teams to deliver against our ambitious product roadmap as well as have a direct impact on the products and features you'll be building. We're a small but nimble team and are looking for candidates who thrive in an autonomous environment, with experience shipping products quickly and iteratively.

Job  Description

Skills

• o 5+ years of professional software development experience
• o 4+ years working with Node.js ecosystem
• o 4+ years experience building with AWS tech stack (RDS, EC2, Lambda)
• o Experience in developing complex web applications
• o Proficient in Javascript ES6 and above
• o Should be hands-on knowledge in working on VCS like Git
• o Should have sound knowledge in algorithms and problem-solving techniques
• o Should have knowledge about web application development and related technologies
•  

Role and responsibility

• o Organize full lifecycle software development
• o Lead the backend engineering team and make critical platform architecture decisions
• o Write well designed, testable, efficient code
• o Work alongside and effectively coordinate with other engineers on the team
• o Come up with procedures and frameworks to avoid technical debt
• o Create efficient architectural and database design
• o Evaluate and deploy software tools, processes and metrics
• o Help other engineers excel in their job and in their careers
• o Create amazing products that scale
•  
•  

Good to Have

• o Experience utilizing telecommunication services such as Twilio
• o Experience working with Keras/Tensorflow
•  
•