Helpdesk Executive

About us:

Corporater is a global software company that enables medium and large organizations worldwide to manage their business with integrated software solutions for governance, performance, risk, and compliance (GPRC) built on a single platform. Corporater provides the world's leading Business Management Platform which offers 'One View, One Platform' for a holistic and complete overview of business.

Our signature solutions include Integrated Risk Management, Enterprise Risk Management, Operational Risk Management, Business Continuity Management, Internal Audit Management, Operational Resilience, Regulatory and Organizational Compliance Management, Data Privacy Management, Project and Portfolio Management, Performance Management, Strategy Management, and others. All Corporater solutions can be used straight out of the box as point solutions, or in combination with other Corporater solutions to form a holistic GRC program.

Corporater solutions are used by top organizations in various industries and functions, including state and local government, energy, education, banking and finance, oil and gas, shipping, manufacturing, healthcare, communications, technology, logistics, food and agriculture, media, and non-profit.

About the Role:

As a GRC Implementation Consultant, you will be responsible for configuring, customizing, and deploying Corporater’s GRC solutions to help organizations manage risk, ensure regulatory compliance, and strengthen governance processes.

You’ll collaborate with business leaders, compliance teams, and IT stakeholders to understand their requirements and implement solutions that improve operational efficiency and regulatory adherence.

This is a client-facing role that involves working with global enterprises, requiring both technical expertise and strong consulting skills.

You will, from time to time, be required to travel overseas (Middle East /Europe) and must have a valid passport. We will accommodate any visas required.

Key Roles & Responsibilities:

Implementation & Solution Design

Ø  Lead requirements gathering workshops with clients to understand their governance, risk, and compliance needs.

Ø  Analyze business processes and regulatory requirements to design GRC workflows and automation strategies.

Ø  Configure Corporater’s Business Management Platform to support risk management, policy enforcement, internal audit, and regulatory compliance.

Ø  Develop custom workflows, dashboards, and business rules based on client requirements.

Ø  Ensure solutions are designed to scale and integrate seamlessly with enterprise IT ecosystems (e.g., ERP, IAM, ITSM, Data Analytics).

Ø  Provide technical leadership in aligning solution design with industry standards (e.g., ISO 27001, NIST, GDPR, SOX, PCI-DSS).

Technical Configuration & Customization:

Ø  Customize GRC modules and workflows to fit specific business use cases.

Ø  Implement role-based access controls (RBAC), risk assessments, and compliance tracking systems.

Ø  Design and configure risk heatmaps, KPI reports, and dashboards to provide actionable insights.

Ø  Develop data connectors and API integrations to enable seamless data exchange between Corporater’s platform and enterprise systems.

Ø  Optimize system performance, security, and usability through best practices in deployment.

Ø  Troubleshoot and resolve technical issues related to solution implementation and configuration.

 Client Engagement & Project Execution:

Ø  Act as a trusted advisor, providing GRC best practices and compliance strategies to clients.

Ø  Lead end-to-end solution deployments, from initial planning to post-go-live support.

Ø  Conduct UAT (User Acceptance Testing) sessions with business users and make necessary refinements.

Ø  Ensure clients maximize adoption of the platform by aligning solutions with their strategic goals.

Ø  Maintain detailed documentation of implementation steps, configurations, and best practices.

Training & Support:

Ø  Develop user guides, technical documentation, and knowledge base articles to support clients.

Ø  Conduct training sessions for end-users and administrators to ensure smooth adoption.

Ø  Provide post-implementation support to troubleshoot issues and fine-tune configurations.

Ø  Continuously improve implementation methodologies to enhance efficiency and client satisfaction.

Continuous Learning & Innovation:

Ø  Stay updated on emerging GRC regulations, risk management trends, and compliance best practices.

Ø  Contribute to internal knowledge-sharing by documenting best practices and lessons learned from projects.

Ø  Work closely with Corporater’s Product and Engineering teams to provide feedback for platform enhancements.

What You’ll Need to Succeed:

Ø  Bachelor’s degree in Engineering, Computer Science, or a related field.

Ø  3-5 years of experience implementing GRC solutions (e.g., Corporater,RSA Archer, MetricStream, ServiceNow GRC, OneTrust, or similar) for Implementation Consultant role.

Ø  7-10 years of experience implementing GRC solutions (e.g., Corporater, RSA Archer, MetricStream, ServiceNow GRC, OneTrust, or similar) for Sr.Implementation Consultant role.

Ø  Strong understanding of risk management & compliance frameworks (e.g., ISO 27001, NIST, SOX, GDPR, PCI-DSS).

Ø  Hands-on experience in workflow automation, business rules configuration, and role-based access control.

Ø  Technical expertise in API-based integrations, SQL databases, and reporting tools.

Ø  Excellent problem-solving, communication, and client-facing skills.

Ø  Ability to manage multiple projects and work in a fast-paced, dynamic environment.

Bonus Points if You Have:

Ø  Experience with cloud-based GRC solutions.

Ø  Familiarity with third-party risk management, IT risk, or internal audit frameworks.

Ø  Working knowledge of data analytics, AI-driven risk assessment, or regulatory compliance automation.

Thanks & Regards

Qualifications & Experience: -

• Must have a bachelor’s degree in computer science or a related field (or equivalent degree and experience).
• 2+ years providing customer-facing technical support (ITOM applications).
• Good Communication Skills.

To be successful in this role, we need someone who has:

• Ability to comprehend, modify server-side object-oriented JavaScript, Unix Shell scripting and Windows scripting and PowerShell.
• Ability in server administration across OS platforms (Windows/Unix). Including understanding of user permission levels, domain configuration, group policy objects and execution of SUDO Policies.
• Understanding of protocols such as HTTP, TCP, FTP/SFTP, SOAP and REST, Experience with troubleshooting tools such as Wireshark, Traceroute.
• Strong troubleshooting/root cause isolation skills
• Demonstrated creative problem-solving approach and strong analytical skills
• Must be proficient with analyzing log files and standard debugging concepts.
• Familiarity with tools & practices of the trade such as incident management, knowledge base, defect & escalation management.
• Excellent communication skills (verbal and written).

Preferred: - 

• Solid understanding of object-oriented programming skills (Java strongly preferred)
• A fundamental understanding of ITOM, CMDB and ITIL business process. 
• Experience providing web development support is highly desirable.
• Previous experience working with the ServiceNow platform (Asset Management, Orchestration, Discovery, Mid Server, BSM Map & Service Mapping).
• Understanding of JavaScript or any other scripting language with logical approach for given problem statement.
• Previous experience in software development(or) software consulting.
• Experience supporting and troubleshooting infrastructure level issues.

Must Have: 

● Experience in Java or Core Java (7+ years) 

● Experience in SpringBoot (4+years) 

● Good Knowledge of Microservice, Multithreading, design pattern Concept 

● Framework: SpringBoot, Spring Security, JAX-RS, Hystrix, Kafka 

● ORM: Spring Data JPA. Hibernate 

● Cloud Service: AWS(MSK, S3), Serverless lambda Functions 

● Build tools: Maven, Gradle 

● Good To Have: Spring Webflux, Web Client, ecommerce domain experience. 

Job Description for Content Writer:

 1. Regularly produce various content types, including email, social media posts, blogs, and white papers.

 2. Actively manage and promote our blog, and pitch articles to relevant third-party platforms.

 3. Edit content produced by other members of the team.

 4. Collaborate with other departments to create innovative content ideas.

 5. Create eye-catchy and innovative headlines and body copy.

 6. Writing a wide variety of topics for multiple platforms

 Content Writer Skills:

 • Excellent verbal and written communication skills.

 • 1-6 years of experience in technical writing.

 • Creative and innovative thinker and planner.

 • Assists team members when needed to accomplish team goals.

 • Good interpersonal and communication skills

 • Familiarity with keyword placement and SEO

 • The ability to consistently meet tight deadlines

Why should you join us:

· Fixed working timings- 5 days working

· Attractive Incentives

· Young & Vibrant work culture

Job Location: Block A-128, Sector-63, Noida

Working Days: Monday to Friday

Shift: day Shift

About Company:

In a world where digital-first (D2C) brands are thriving, our client is rewriting the rules of retail. Their mission is clear - democratize prime retail to empower digital-first brands with plug and play tools to seamlessly transition into the physical world. In the heart of innovation, brand emerges as a revolutionary retail space, an avant-garde fusion of shared economy, digital prowess, and tangible experiences

About the Role:

We are seeking a talented and experienced individual to join our team as a Brand Partnerships Lead. If you thrive in a fast-paced environment, have a proven track record of building brand partnerships, and possess a deep understanding of the Direct-to-Consumer (D2C) industry, we want to hear from you.

What You’ll Be Doing:

1. Brand Partnership Development:

• Identify and pursue new business opportunities for brand partnerships.

• Build and maintain a strong pipeline of potential partners within the D2C industry.

• Develop and execute strategies to expand the company's brand partnership portfolio.

2. Sales Funnel Management:

• Manage the end-to-end sales process, from lead generation to deal closure.

• Collaborate with cross-functional teams to ensure seamless execution of brand partnership agreements.

• Track and analyze sales metrics to optimize the sales funnel for efficiency and effectiveness.

3. Industry Knowledge:

• Stay abreast of industry trends and developments within the D2C space.

• Leverage industry knowledge to position our company as a strategic partner for potential brands.

• Provide insights and recommendations to internal teams based on market intelligence.

4. Relationship Building:

• Cultivate and nurture strong relationships with key stakeholders in potential partner organizations.

• Act as the main point of contact for brand partners, ensuring their needs are met and expectations exceeded.

• Collaborate with internal teams to enhance the overall partner experience.

Requirements:

1. Bachelor's or Master’s degree in Business, Marketing, or a related field.

2. Proven track record of 2-5 years in building and managing brand partnerships within the D2C industry.

3. Strong network and connections within the D2C space.

4. Excellent communication and negotiation skills.

5. Ability to work collaboratively in a cross-functional team environment.

6. Results-oriented with a focus on meeting and exceeding sales targets.

7. Adaptability and resilience in a rapidly changing business landscape.

If you are passionate about driving strategic brand partnerships, possess a deep understanding of the D2C industry, and thrive in a fast-paced environment, we encourage you to apply.

Job Post Description :

· At least 3 to 4 years experience in Compositing tools like AFTER EFFECTS and Editing tools like Adobe Premier.

· Working experience in Maya 3D will be valuable.

· As senior resource taking the responsibility in compositing and VFX (Motion Graphics) the animation basis the storyboard and script requirements. Mentor the junior team members.

Job Responsibility: -

· Excellent Visualization and planning experience for compositing animations/videos.

· Camera tracking, Matte generation, Color Corrections.

· Use of Motion Graphics, templates and plug-ins for After Effects.

· Knowledge of film resolution & aspect ratios.

· Knowledge of MAYA Dynamics will be added advantage.

· Sound design Aesthetics.
· WORK DEMO / PORTFOLIO REQUIRED.

Additional Information:

· Working under production deadlines and meeting clients' requirements.

· Excellent communication skills required to work with different stakeholders across teams.

Felicity literally means 'happiness'. We were conceived with the mission to make the world a happier place. Our core team is a mix of young startup leaders and seasoned doctors. Our mission in life is to make top-class talk therapy affordable and available anytime, anywhere to all those who could benefit from it. We strongly believe that mental health goes beyond labeled psychiatric illnesses and encompasses stress, anxiety, and other uncomfortable feelings that we have daily. We seek to spread that awareness and increase the number of people seeking therapy at the right time to improve their well-being. If you relate to the mission and it excites you to be part of an early-stage startup journey, we invite you to help us make the world happier, one life at a time.

The opportunity we are looking for a MEAN Stack developer to manage the frontend, backend and server-side of our Product. We are looking for someone passionate about performance, reliability, and design with the experience and credentials to back up that passion. Someone who can take ownership of applications, work on responsive design and solve technical challenges and take pride in their solutions and code. The person should be able to translate the business requirements into world-class code.

• Work with development teams and product managers to ideate software solutions
• Build the front-end and back-end applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective REST APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Provide technical expertise and leadership for Web Technology
• Provide design feedback to our design team
• Be responsible for end-to-end development and support cycle
• Provide client-facing presentations and support as needed.

• Strong knowledge and working exposure on the MEAN stack.
• Good understanding of server-side templating languages
• Creating database schemas that represent and support business processes
• Proficient understanding of code versioning tools, such as Git
• Understanding of Time-Space Complexity / Optimization
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Ability to design and build extremely reliable, scalable, and high-performing enterprise systems
• Knowledge and experience with AWS cloud environment and services
• Deep understanding of Software Development methodologies, delivery frameworks
• Experience working with the latest design patterns
• Passion for clean design and library/modular grade coding
• Ability to work in agile methodologies in a distributed team environment.
• Experience working with Git and GitFlow model