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We are looking for enthusiastic and skilled professionals to join our team as Helpdesk Executives. The ideal candidates will have excellent communication and writing skills, proficiency in both voice and non-voice processes, and the ability to effectively manage SLAs. You will play a key role in handling escalations and providing timely, effective resolutions. Roles and Responsibilities: 1. Deliver exceptional client satisfaction by meeting service expectations. 2. Exhibit strong verbal and written communication skills. 3. Demonstrate proven problem-solving abilities. 4. Communicate fluently and professionally in English, Hindi, and Kannada (mandatory). 5. Meet SLAs and handle tasks efficiently under pressure. 6. Manage high-level escalations and provide timely resolutions. 7. Maintain detailed and accurate records of Google employees. 8. Collaborate effectively with team members and other stakeholders. 9. Adapt to and work efficiently in rotating shifts (including night shifts). Additional Skills: ● Convincing and negotiation skills. ● Strong written and spoken English communication. ● Ability to work under pressure and deliver results within deadlines. ● Flexibility to work in rotational and night shifts. ● Should be able to manage personal transportation (No travel compensation provided). ● Preferably male candidates. Qualifications: ● Graduate in any discipline. ● 2-4 years of relevant experience in customer service or a related field
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About Moveinsync Technology Solutions
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- Design and build highly reliable and performant applications that deliver a great user
experience.
- Own large technical deliverables and execute in a structured manner.
- Take the accountability of the overall health of the applications you build.
- Platformize components as libraries, utilities and promote reuse.
- Be able to conceptualize and develop prototypes quickly.
- Lead by example, mentor and guide team members on everything from structured
problem solving to development of best practices.
What we are looking for:
- Deep expertise of the iOS and Android ecosystems.
- Hands-on experience with either React Native, Flutter, Swift or Kotlin.
- Deep understanding of your tools: Languages, frameworks, systems.
- Experience with abstracting requirements into frameworks.
- Hungry to learn, share knowledge, and enjoy mentoring others.
- Data driven, having customer empathy, striving to build stable, delightful
applications.
- [Optional, but desired] Experience with video streaming and Real Time
Communication technologies
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Experice:5-6 Years
Notice: Immediate-20 Days(Max)
MUST HAVE SKILLS
1. Minimum 5+ years of experience in C#, .Net Core, Web API, MVC, and Entity Framework.
2. Strong object-oriented programming skills.
3. Very good communication skills.
4. Experience with RESTful APIs to connect other backend services.
5. Should have developed more than 2 applications.
6. CI/CD, GIT
7. Experience with performance improvement of applications.
8. Must have experience in Azure cloud (DevOps, AppService, and Azure functions)
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- Experience with React JS, React Native, JavaScript including DOM Manipulation and the JavaScript object model.
- Thorough understanding of React Native and its core Principles.
- Hands on experience on React Native Framework at least 1 year.
- Understanding of native build tools like Xcode, Gradle etc.
- Capability to write Well-documented code with Javascript that is easily readable.
- Good Knowledge of HTML5, CSS.
- Familiarity with code versioning tools (Such as Git or SVN)
- Knowledge about Offline Storage, REST APIs, and document request model
- Familiarity with modern front-end build pipelines and tools.
- Experience with common front-end development tools such as Babel, Web pack, NPM and YARN etc.
- Experience with Native Mobile app deployment on App store and google play store.
JD-HR Intern
Company Description:
Welcome to Salt Technologies! We specialize in software development and provide services such as web development, UI/UX design, custom software development, DevOps, digital transformations, and software testing. We work with businesses of all sizes, and our team of experienced and skilled developers is able to tackle any project and deliver high-quality results. Our approach to software development is focused on collaboration and clear communication, and we offer a full range of software development services, including consulting and guidance to help businesses make informed decisions about their technology needs.
Role Description:
This is a full-time on-site role in Pune for a Human Resources Intern. The Human Resources Intern will be responsible for day-to-day tasks associated with HR management and admin tasks. The HR intern is also responsible for technical hiring, managing employee attendance and benefits.
Qualifications:
● HumanResources(HR)andHRManagement skills
● 1month of training will be provided for a basic day-to-day task.
● Excellent communication and interpersonal skills
● Ability to work independently and in a team environment
● Bachelor's degree is required.
Industry : Software Development
Employment Type Full: Time Internship
OfficeTime: 9 AM-6:30PM
Working Days: Monday- Friday
Senior Software Engineer - Data Team
We are seeking a highly motivated Senior Software Engineer with hands-on experience and build scalable, extensible data solutions, identifying and addressing performance bottlenecks, collaborating with other team members, and implementing best practices for data engineering. Our engineering process is fully agile, and has a really fast release cycle - which keeps our environment very energetic and fun.
What you'll do:
Design and development of scalable applications.
Work with Product Management teams to get maximum value out of existing data.
Contribute to continual improvement by suggesting improvements to the software system.
Ensure high scalability and performance
You will advocate for good, clean, well documented and performing code; follow standards and best practices.
We'd love for you to have:
Education: Bachelor/Master Degree in Computer Science.
Experience: 3-5 years of relevant experience in BI/DW with hands-on coding experience.
Mandatory Skills
Strong in problem-solving
Strong experience with Big Data technologies, Hive, Hadoop, Impala, Hbase, Kafka, Spark
Strong experience with orchestration framework like Apache oozie, Airflow
Strong experience of Data Engineering
Strong experience with Database and Data Warehousing technologies and ability to understand complex design, system architecture
Experience with the full software development lifecycle, design, develop, review, debug, document, and deliver (especially in a multi-location organization)
Good knowledge of Java
Desired Skills
Experience with Python
Experience with reporting tools like Tableau, QlikView
Experience of Git and CI-CD pipeline
Awareness of cloud platform ex:- AWS
Excellent communication skills with team members, Business owners, across teams
Be able to work in a challenging, dynamic environment and meet tight deadlines
RESPONSIBILITIES
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Write, execute and maintain test automation scripts using Java/Javascript – Web/API/DB.
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Experience in Agile Methodologies
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Knowledge of In-Sprint Automation
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Have working experience in Automated API Testing
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Design and implementation Experience in Test Strategy
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Write, maintain and execute regression and sanity automation test suite – per build/on demand
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Design data driven tests and fetch the data from API calls/ different Databases(Like MySQL, Oracle, Mongo)
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Attend daily scrum calls, update status
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Good to have Design and Implementation Experience in Test Automation Framework
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Good to have TDD implementation using Mocha or Jest
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Good to have Experience in IOS Automation Testing.
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Interact and collaborate with cross functional teams and understand the business requirements
REQUIREMENTS
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Technical Skills:
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4+ years experience in Automation using Java/Javascript
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Should be Strong in oops concepts
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Strong Knowledge /experience in API and UI framework
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Experience in GIT, CI/CD Jobs development and implementation
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Any one of this is mandatory - TestNG,MOCHA,JEST
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Software Engineering Skills:
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Excellent problem solving and critical thinking
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Experience of In-Sprint Automation
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Take ownership of business problems and technical solutions
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Strong Communication and interpersonal skills
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Hands on with engineering excellence & continuous integration practices
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Experience with Agile and strong collaboration skills with Business and Ops
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What we value as a team:
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Scripts written for readability, performance, scale and maintainability
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Proactive in communication
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Collaborate with other members in agile ecosystem
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Out of the box thinking to resolve issues and bringing New Ideas to bringing Quality in the Applications
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Ability to suggest changes in the product with respect to user experience
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- Web development using PHP & experience in coding on MVC architecture of Laravel
- REST API knowledge is a must with oAuth security
- Understanding of mobile apps with REST API integration, firebase & google analytics is important
- Need to have knowledge of querying MySQL & NoSQL databases like MongoDB
- Experience with Node Js for our notification system
- Understanding of cloud services like Google cloud & AWS ec2 instance is a bonus for the profile
- Proven SEO experience
- Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing
- In-depth experience with website analytics tools
- Responsible for analysing, reviewing and implementing websites that are optimized to be picked up by search engines
- Research and analyse competitor advertising links
- Develop and implement link building strategy
- Work with the development team to ensure SEO best practices are properly implemented on newly developed code
- Work with editorial and marketing teams to drive SEO in content creation and content programming
- Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords
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