Helpdesk Executive at Moveinsync Technology Solutions · Bengaluru (Bangalore) · 2 - 6 years · ₹2L - ₹6L / yr · Profitable · Posted 23 Jan 2025

We are looking for enthusiastic and skilled professionals to join our team as Helpdesk Executives. The ideal candidates will have excellent communication and writing skills, proficiency in both voice and non-voice processes, and the ability to effectively manage SLAs. You will play a key role in handling escalations and providing timely, effective resolutions. Roles and Responsibilities: 1. Deliver exceptional client satisfaction by meeting service expectations. 2. Exhibit strong verbal and written communication skills. 3. Demonstrate proven problem-solving abilities. 4. Communicate fluently and professionally in English, Hindi, and Kannada (mandatory). 5. Meet SLAs and handle tasks efficiently under pressure. 6. Manage high-level escalations and provide timely resolutions. 7. Maintain detailed and accurate records of Google employees. 8. Collaborate effectively with team members and other stakeholders. 9. Adapt to and work efficiently in rotating shifts (including night shifts). Additional Skills: ● Convincing and negotiation skills. ● Strong written and spoken English communication. ● Ability to work under pressure and deliver results within deadlines. ● Flexibility to work in rotational and night shifts. ● Should be able to manage personal transportation (No travel compensation provided). ● Preferably male candidates. Qualifications: ● Graduate in any discipline. ● 2-4 years of relevant experience in customer service or a related field

About Moveinsync Technology Solutions
About
Connect with the team
Similar jobs (10)
Experience: 1–2 Years
Location: Jaipur
Employment Type: Full-Time
Industry: Digital Marketing Agency
Job Overview:
We are looking for a CRM Executive to manage day-to-day process coordination, CRM updates, internal team follow-ups, and client-related requirements. The candidate will work closely with Sales, Marketing, SEO, Social Media, Content, Design, and other teams to ensure smooth workflow and timely completion of tasks.
Key Responsibilities:
- Coordinate with different internal teams to ensure timely task completion.
- Track project activities, deadlines, pending tasks, and deliverables.
- Maintain and regularly update CRM with accurate client and lead information.
- Manage follow-ups with internal teams and clients.
- Track client requirements, feedback, approvals, and pending information.
- Ensure proper client onboarding and handover between teams.
- Monitor CRM follow-ups and ensure no leads or client activities are missed.
- Identify process delays and escalate issues to the concerned manager.
- Prepare daily/weekly MIS and process reports for management.
- Maintain trackers, documentation, and process records.
- Support the team in improving internal processes and workflow efficiency.
Requirements:
- 1–2 years of experience in CRM, Operations, Process Coordination, or Client Coordination.
- Good knowledge of Excel/Google Sheets and CRM tools.
- Strong communication and follow-up skills.
- Excellent organizational and time-management abilities.
- Ability to coordinate with multiple teams simultaneously.
- Strong attention to detail and problem-solving skills.
- Basic understanding of digital marketing is preferred.
- Ability to work in a fast-paced agency environment.
Key Skills:
CRM Management | Process Coordination | Client Coordination | Follow-ups | MIS Reporting | Excel | Team Coordination | Task Management | Communication | Documentation
The Impact you will create in the Job:
- Developing SDKs on native Android with support for cross-platform technologies like ReactNative, Flutter along with hybrid development over platforms like Cordova.
- Apply data structures and algorithms to optimize the code for a lower memory, battery, and processing footprint - all with the goal to build plug-and-play SDKs that don’t expect the app developers to write any supporting code in the app.
- As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.
- You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.
- You will get an opportunity to work with some of the best talent while learning from various highly-functional teams in the company.
- Plan and execute the roadmap with the engineering team to build and deliver next-generation systems.
- You will also collaborate with cross-functional teams to meet deliverables throughout the software development lifecycle and continuously identify areas of improvement.
- Identify and improvise areas of improvement through data insights and research.
What we look for?
- Bachelor’s/Master’s degree in Computer Science/IT from premier institute.
- 2-4 years of industry experience in Native Android development, with at least one live app on Google Play Store.
- Good knowledge of Kotlin and/or Java with an understanding of Android Native SDK, specifically network classes, concurrency handling, databases, and background processes.
- Strong knowledge of data structures and algorithms.
- Solid understanding of Android Libraries related to UI, network, background services, and database.
- Familiarity with developing UI with both XML layouts and code.
- Good understanding of SDK integrations, debugging, and troubleshooting.
- Interest in exploring mobile app development ecosystems like React Native, Cordova and Flutter.
- Comfortable with tackling ambiguous problems and unblocking yourself.
- Fair understanding of Push Notification ecosystem.
Key responsibilities:
1. Identify, approach, and onboard at least 3 new clients monthly to meet company goals
2. Generate B2B leads using social media platforms (LinkedIn, etc.), outbound calls, and other networking channels
3. Develop and implement strategies to expand the client base and maintain a healthy sales pipeline
4. Build strong, long-term relationships with clients, understanding their hiring needs and ensuring satisfaction with services provided
5. Collaborate with internal teams to align recruitment solutions with client requirements
6. Prepare and deliver compelling presentations and proposals to potential clients
7. Monitor and report sales performance metrics and market trends to management
Requirements:
1. Possess experience in the recruitment industry or familiarity with recruitment processes and services
2. Demonstrate strong knowledge of B2B lead generation techniques, particularly through social media and outbound calling
3. Exhibit excellent communication, negotiation, and interpersonal skills
4. Showcase a proven track record of meeting or exceeding sales targets
5. Maintain a self-motivated, proactive, and results-oriented mindset
6. Proficient in using CRM tools, social media platforms, and other lead-generation tools
7. Manage time effectively and prioritize tasks in a fast-paced environment
8. Have 1-5 years of experience in a similar role, specifically within the recruitment or staffing industry
9. Handle multiple accounts and manage client relationships effectively
US EQUITY DEALER
Roles and Responsibilities
Handling customer request for trading, generating various reports and Research on fundamental and technical of the stocks
1. Placing trade orders on client’s behalf
|2. Reporting net position to clients
3. Special trading activities
4. Daily, Weekly & Monthly market activity report
5. Updating daily various indexes on excel for charting
6. Watching strength scores on Multi charts and took decisions based on scores
7. Prepare various reports like AUM Performance, Strategy wise Summary
Required Candidate profile ·
Strong analytical skills and ability to work in teams. ·
A thorough understanding of financial markets, their behavior, movements and expectations with respect to market. ·
Ability to process several inputs provided by research team and other sources and apply them to the specific context of several clients thus generating insights for clients
GDS Marketing is seeking a highly motivated and results-oriented Business Development Executive (BDE) to join our growing team.
Responsibilities:
- Identify and qualify new business opportunities through various channels, including networking, cold calling, and online research.
- Develop and maintain strong relationships with potential clients, understanding their needs and challenges.
- Create and deliver compelling presentations and proposals that effectively communicate the value proposition of GDS Marketing's services.
- Negotiate and close deals, ensuring that contracts are signed and projects are initiated on time and within budget.
- Manage and maintain a robust sales pipeline, tracking progress and forecasting future revenue.
- Collaborate with internal teams, including marketing, operations, and delivery, to ensure seamless project execution and client satisfaction.
- Stay abreast of industry trends and best practices in business development and sales.
Requirements:
- Proven track record of success in business development or sales, with a minimum of 01 years of experience Or Freshers.
- Strong understanding of the marketing and advertising industry, with a focus on digital marketing solutions.
- Excellent communication, presentation, and negotiation skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Proficiency in CRM software and Microsoft Office Suite.
- Bachelor's degree in business, marketing, or a related field preferred.
Benefits:
- Competitive salary and commission structure.
- Comprehensive benefits package, including health, dental, and vision insurance.
- Paid time off and holidays.
- Opportunity to work with a dynamic and growing company.
- Hybrid working model, allowing for flexibility and work-life balance.
If you are a highly motivated and results-oriented individual with a passion for sales and a desire to make a significant
Job description
Job Overview:
We are seeking a meticulous and detail-oriented Quality Assurance Specialist to join our team at All Time Design. The primary responsibility of this role is to ensure that all design outputs meet the specified requirements and standards. The ideal candidate will have a keen eye for detail, a strong understanding of design principles, and the ability to identify discrepancies between the design requirements and the final product.
Key Responsibilities:
- Review completed designs to ensure they adhere to the specified requirements and guidelines.
- Conduct thorough quality checks to verify that designs meet the required standards before final approval.
- Provide feedback to designers on any revisions needed to align with the project specifications.
- Collaborate with the design team to understand project requirements and ensure a smooth review process.
- Maintain accurate records of quality checks and provide regular reports on the status of design approvals.
- Work closely with project managers to ensure timelines are met without compromising on quality.
- Suggest improvements to the quality assurance process to enhance efficiency and accuracy.
Qualifications:
- Proven experience in quality assurance, design review, or a related field.
- Strong understanding of design principles and the ability to interpret design requirements.
- Exceptional attention to detail with the ability to identify even minor discrepancies.
- Excellent communication skills to provide clear and constructive feedback.
- Proficiency in using design tools and software for reviewing and analyzing designs.
- Ability to work independently and manage multiple projects simultaneously.
- A proactive approach to problem-solving and continuous improvement.
Why Join Us:
At All Time Design, we are committed to delivering top-quality design solutions that exceed client expectations. As a Quality Assurance Specialist, you will play a crucial role in ensuring that our designs not only meet but also surpass the standards set by our clients.
Job Type: Full-time
Pay: ₹10,000.00 - ₹60,000.00 per month
Benefits:
- Flexible schedule
Schedule:
- Day shift
Experience:
- Quality assurance in graphic design: 3 years (Required)
Work Location: In person
Decoding Youth Talent (DYT) Private Limited is a sports technology start-up which aims to enable coaches, clubs and academies scout, hire and develop youth talent through technology
Decoding Youth Talent is incubated and backed by one of the most prestigious MBA institutes in Asia, the Indian Institute of Management, Lucknow (IIM-L).
Are you a person who is extremely passionate about sports and looking to make a difference in the industry? If yes, there was not a better time than now! We are looking for a Full Mean Stack Developer with experience in building highly technical products that will help us bring change the way how sports stakeholders interact and communicate in India and across the globe. If you are passionate about the challenges of big scale, this is your chance to make history!
Responsibilities:
- As a full-stack MEAN developer (Angular), you will code back-end services in Java/Node JS and front-end in HTML, CSS3 and JavaScript.
- Strong system design skills backed with analytical and problem-solving ability with deep understanding of distributed systems and microservice architecture.
- Implementing algorithms and use of advanced data structures.
- Exposure to working in an agile development environment.
- Strong analytical and problem-solving skills - Knowledge of SVN/Git repository.
- Provide technical direction to the development teams including hands-on development of POCs where appropriate.
- Deploy realized solutions to appropriate environments using CI/CD process. Supports clients through testing Consumer Web Development Experience for High-Traffic, Public Facing web applications.
- Participate in agile software prototyping, development, maintenance, support, and code reviews of IoT Products.
- Implement modern and responsive UI for the web and a variety of devices.
- Unit, End-to-End, and performance testing software under load to ensure reliability and scalability.
- Ownership of Bug Fixes across environments for the assigned module/application.
- Collaborate on the design with internal & external project team members.
- Use JIRA effectively with daily updates to the work log and status of the issues.
Requirements:
- 5+ years or hands-on experience as a Full-stack Developer in web and Mobile application Product Engineering.
- Hands-on experience in creating Rest APIs using NodeJS. Perform 3rd party API integration with NodeJS.
- Hands on experience in HTML5 CSS3 JS libraries like Bootstrap, JQuery, and Angular Material.
- Experience in MongoDB and MySQL design, development, deployment, scaling and optimization.
- Experience working with the AWS stack (Lambda, S3 EC2 setup).
- Hands-on experience in writing queries and optimizing them for large data sets in MongoDB and MySQL.
- Good Communication and client-facing experience. Practice and enforce Agile and Scrum development methodologies.
- Hands-on experience working with Web frameworks, RESTful APIs and relational and/or NoSQL databases.
- Experience in implementing logging to identify performance issues and building monitoring and alerting on the API using Splunk/Grafana/Prometheus/New Relic.
Good to have
- Worked from scratch in the Tech Architect, frontend, coding, and tech product development with at least 6 -50 Mobile apps (multifunction app).
- Experienced in server-side languages such as Java and PHP.
Safety Connect is a leading company in enterprise field force safety.
We are looking for a highly skilled computer programmer comfortable with front-end and back-end programming.
Full stack developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.
What we offer
-
Fast-paced work environment
-
To learn, perceive and be a part of a fast-growing niche industry
-
Incredibly competitive, collaborative, and supportive team.
Roles and Responsibilities:
-
Developing front-end website architecture.
-
Developing back-end website applications.
-
Creating servers and databases for functionality.
-
Ensuring cross-platform optimization for mobile phones.
-
Ensuring responsiveness of applications.
-
Working alongside graphic designers for web design features.
-
Seeing through a project from conception to finished product.
-
Designing and developing APIs. (done by back-end)
-
Meeting both technical and consumer needs.
-
Staying abreast of developments in web applications and programming languages.
Requirements /Qualifications:
-
Strong organizational and project management skills.
-
Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
-
Familiarity with JavaScript frameworks such as React JS.
-
Proficiency with server-side languages such as Node.Js.
-
Familiarity with database technology such as Oracle, and MongoDB.
-
Excellent communication skills (both verbal and written)
-
Good problem-solving skills and attention to detail.
-
Have basic fundamental knowledge of computer science.
-
1+ years of experience as a Full stack developer.
-
Bachelor’s degree or equivalent required.










