Helpdesk Executive

Job Description:

We are looking for a React JS or React Native Developer to join our team.

In this role, you will be entrusted with developing JavaScript applications using React.js or React Native.

Apply now for the role of a React.js or React Native Developer at Codebuddy, which is opening doors for skilled, energetic developers looking for MERN Stack Developer Jobs.

If you can help us design and create multiple layers of applications while working cross-functionally across different infrastructures. You would fit perfectly if you love problem-solving, design, and creating quality offerings.

Responsibilities:

• Developing existing programs by analyzing user requirements and identifying areas for modification by R&D followed by coding.
• Develop UI in HTML, CSS, and JS and integration with the backend using REST API.
• Translate storyboards and various use cases to create high-performing apps.
• Write, execute, and maintain clean, reusable, and scalable code.
• Integrate our various data storage solutions.
• Ensure responsiveness and boost the performance of our apps.
• Find and address the various bottlenecks and bug-fixes.
• Work on JavaScript/Typescript using React Native/React, Redux & Node.js.
• Help in code automatization.

What You Need To Apply(Technical Competency):

• Good knowledge of JavaScript, React, API.
• Knowledge of JavaScript Stack / Framework.
• Knowledge of Object-Oriented Programming
• Ability to document their code.
• Understanding accessibility and security compliance.
• Good knowledge of GIT
• Ability to multitask and work in a fast-paced environment.
• Self-motivated with the ability to work independently or jointly in a self-directed way.
• Demonstrated successful development of web or mobile-based applications
• Proven analytical and problem-solving capabilities
• Keen attention to detail
• Strong work ethic and desire to build industry-leading products
• Proactive instead of reactive
• Looking for ways to improve self and projects.

Interpersonal skills:

• Must be comfortable working in a team and independently when required.
• Must be disciplined, proactive and self-motivated.
• Needs to have problem-solving and analytical skills.

If you have it all in you, we are happy to have you with us!

Ekaant is a workplace mental health & people development platform that empowers leaders over employee well-being & professional development and drives better decision-making. It uncovers an organization's daily burnout risk, engagement, and turnover risk, as well as company issues and true employee sentiment.

Our platform empowers employees to proactively look after their mental well-being, while giving managers insight into the mental health of their people, enabling them to drive cultural change.

We are building a full-stack enterprise solution to transform performance and growth for people, teams, and organizations where it matters most - proactive mental health, career, and leadership development, and inclusion and belonging.

Key responsibilities:

1. Work on rigorous prospecting and researching to generate qualified opportunities

2. Develop a customer-centric approach to identifying, engaging, and qualifying leads

3. Support our team of account executives throughout the sales cycle to take a client from prospecting to close

4. Identify new prospects in the market and build relationships with HRs as an expert on employee benefits

5. Maintain active engagement with prospects and customers through multiple channels (phone, email, chat)

6. Identify inefficiencies and pain points for prospects and clearly communicate how Ekaant can support them

7. Assist in hosting and supporting marketing events to continue to increase public awareness about Ekaant

Who can apply:

1. High level of natural intelligence, coupled with strong interpersonal skills

2. Clear, concise, and effective written and oral communication skills

3. A high degree of coachability and great listening skills

4. The desire to grow as a leader in a fast-growing technology company

1. Design and Development:

• Design, create, and modify websites.
• Convert written, graphic, audio, and video components to compatible web formats.
• Create website layout/user interfaces by using standard HTML/CSS practices.
• Integrate data from various back-end services and databases.

1. Maintenance and Evaluation:

• Regularly update websites to ensure they are visually appealing, accurate, and reflect the latest content.
• Test websites for ease of use, speed, and other quality factors.
• Fix any bugs or issues that arise.

1. Collaboration and Communication:

• Work closely with web designers and programmers to produce the website.
• Communicate with clients or management about ongoing projects.
• Provide technical support and instruction to other staff or clients.

1. Technical Skills and Knowledge:

• Proficient in HTML, CSS, JavaScript, and other relevant web design coding languages.
• Familiarity with content management systems (e.g., WordPress).
• Experience in server-side frameworks such as python, ruby, php, Java, ASP, ASP.NET.
• Understanding of search engine optimization principles.

1. Project Management:

• Manage individual project priorities, deadlines, and deliverables.
• Maintain and expand/enhance the website once built.

1. Min 3 yrs of experience in Software Development
2. 2+ yrs of experience in Blockchain & Hyperledger experience is a must
3. Good experience with Microservices, Docker, Kubernetes, Devops, and Cloud Technologies.
4. Experience with Java / Golang / Python / Nodejs / ROR / C# or any OO Language.
5. Nice to have CHFA or CHFD certifications 

We are looking for a HubSpot expert with demonstrable, hands-on experience implementing HubSpot’s marketing, sales, operations, and customer service automation.

You should have a solid understanding of the HubSpot Inbound Marketing ecosystem in order to facilitate lead generation, nurturing, scoring, and closing.

You will be responsible for executing marketing automation and inbound strategies, as well as implementation within the HubSpot platform.

Responsibilities and Duties:

Set up and manage marketing/sales automation through Hubspot

• Marketing Hub: Setting up a newsletter, Managing Blog, Content marketing, Social Media Marketing, SEO, Pillar-Cluster strategy, Marketing Automation
• Sales Hub: Sales Enablement using documents, Meeting tool, Sequences, Calling tool integration, Task management (follow-ups), Deal Management, Reporting, Mail provider integrations - Gmail, Outlook, etc.
• Service Hub: Automatic ticket creation, Custom stages of a custom Service pipeline, Workflows within different stages, Automatic ticket opening and closures
• CMS: Website migration, Domain configuration, Website management, Traffic analytics

Leverage all Hubspot features effectively; this includes:

• Import/export of data (contacts/companies/deals)
• Data segmentation
• Creating active and static lists
• Data normalization
• Email Marketing using HubSpot (newsletters, promotional, services)
• Creating deal stages and pipeline
• Create conversation inbox
• Lead Generation implementation
• Creating emails (content, design, and automation)
• Creating Landing pages (content, design & development, and automation)
• Creating workflow & sequences
• Creating chatbots/chat flows
• Creating Reports and dashboard
• Manage and improve engagement programs in Hubspot to move leads through the marketing and sales funnel
• Own and execute automated Hubspot email and multi-channel campaign
• Setting up and maintaining triggers and workflows
• Segment and analyze prospect database to target campaigns
• Own the lead scoring and manage the handover to sales of leads for prospecting
• Ensure data about lead quality and results is captured and utilized for subsequent processes
• Brainstorm and develop email marketing strategies and test their success and key metrics
• Map & own the customer journeys and buying cycles within HubSpot, creating campaigns and workflows that support them from contact acquisition to retention
• Creation of required landing pages, email templates for activity
• Accountable for tracking and reporting on results from demand generation campaigns
• Advise and strategize the creation of web pages, landing pages, emails, templates, forms, workflows, contacts, integrations, settings in HubSpot
• Work with the content team to develop content to attract, acquire and nurture qualified and targeted audiences to the business
• Work closely with the sales team on strategies for customer acquisition and retention
• Coordinate with marketing to ensure all campaigns are delivered on time, with proper segmentation to maximize engagement.

• At least, 5+ years of experience in actively using HubSpot platform including CRM, marketing, and sales automation
• Ability to learn new processes quickly, and pivot as needed
• A passion to stay current with issues and trends in digital marketing
• Hands-on experience in HubSpot feature usage, email campaign delivery, setup & analytics
• Excellent analytical, organizational & troubleshooting skills
• Solid understanding of performance marketing, conversion, and online customer acquisition
• Good in data analysis and reporting
• Customer Journey Mapping experience
• Hubspot Certified
• Experience in WordPress CMS