
We are looking for enthusiastic and skilled professionals to join our team as Helpdesk Executives. The ideal candidates will have excellent communication and writing skills, proficiency in both voice and non-voice processes, and the ability to effectively manage SLAs. You will play a key role in handling escalations and providing timely, effective resolutions. Roles and Responsibilities: 1. Deliver exceptional client satisfaction by meeting service expectations. 2. Exhibit strong verbal and written communication skills. 3. Demonstrate proven problem-solving abilities. 4. Communicate fluently and professionally in English, Hindi, and Kannada (mandatory). 5. Meet SLAs and handle tasks efficiently under pressure. 6. Manage high-level escalations and provide timely resolutions. 7. Maintain detailed and accurate records of Google employees. 8. Collaborate effectively with team members and other stakeholders. 9. Adapt to and work efficiently in rotating shifts (including night shifts). Additional Skills: ● Convincing and negotiation skills. ● Strong written and spoken English communication. ● Ability to work under pressure and deliver results within deadlines. ● Flexibility to work in rotational and night shifts. ● Should be able to manage personal transportation (No travel compensation provided). ● Preferably male candidates. Qualifications: ● Graduate in any discipline. ● 2-4 years of relevant experience in customer service or a related field

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- 5+ years of experience working with MySQL Databases, including the community edition
- Advanced understanding of Linux OS
- Can use SSH to connect to remote systems with password & public/private keys
- Deep understanding of systems performance
- Understand automation concept to speed up the work: Ansible
- Advanced knowledge on InnoDB internals
- Expert knowledge of Performance Schema
- Knows how to optimize queries/schemas
- Deep understanding of replication and clustering
- Knows backup solutions and strategies
- Knows HA solutions and strategies
- Knows proxy usage as it relates to MySQL
- Designs and executes overall database architecture strategy, standards and practices.
- Works closely with project teams to develop data models that support business processes.
- Works with application development to ensure database changes adhere to best practices and are properly prioritized and scheduled.
- Supports all areas of the enterprise - ensures that all databases run at optimal performance
- Proactively identifies and troubleshoots databases performance issues
- Ensures that industry wide security standards are properly implemented
Roles and Responsibilities
1. Manage client relationships, and facilitators relationship at MHFAI for training and post-training support.
2. Ideate, design, and implement program that focused on post-training support for mental health first-aiders.
3. Leverage the new products of MHFAI to the clients that ensures implementation of mental health by building tools and guidelines (for organized groups).
4. Oversee and facilitate MHFAI instructors for training and upskilling.
5. Monitor and coordinate the MHFAI Awards program with all the stakeholders involved.
6. Draft and initiate scientific research, and create tools required at workplace to measure mental health.
7. Plan and manage webinars, events and activities to promote the idea of mental health at workplaces and educational institutions.
8. Draft, design, manage and implement guidelines / resources with focus on mental health for the benefit of organized groups.
9. Keep up-to-date with the latest trends and best practices in Learning and Development and / or mental health, and incorporate them into our training programs.
10. Manage the Learning and Development budget, ensuring that resources are allocated effectively and efficiently.
11. Provide support in other operational functions of MHFA as needed.
Requirements:
· 4-12 years in clinical work and / or mental health training
· Qualification: Education in Mental Health
· Experience in clinical work, very good excel, analytical and writing skills
· Exposure to mental health training
· Experience of having previously worked in organized group is desirable

Job Description
Phonologies is seeking a Senior Data Engineer to lead data engineering efforts for developing and deploying generative AI and large language models (LLMs). The ideal candidate will excel in building data pipelines, fine-tuning models, and optimizing infrastructure to support scalable AI systems for enterprise applications.
Role & Responsibilities
- Data Pipeline Management: Design and manage pipelines for AI model training, ensuring efficient data ingestion, storage, and transformation for real-time deployment.
- LLM Fine-Tuning & Model Lifecycle: Fine-tune LLMs on domain-specific data, and oversee the model lifecycle using tools like MLFlow and Weights & Biases.
- Scalable Infrastructure: Optimize infrastructure for large-scale data processing and real-time LLM performance, leveraging containerization and orchestration in hybrid/cloud environments.
- Data Management: Ensure data quality, security, and compliance, with workflows for handling sensitive and proprietary datasets.
- Continuous Improvement & MLOps: Apply MLOps/LLMOps practices for automation, versioning, and lifecycle management, while refining tools and processes for scalability and performance.
- Collaboration: Work with data scientists, engineers, and product teams to integrate AI solutions and communicate technical capabilities to business stakeholders.
Preferred Candidate Profile
- Experience: 5+ years in data engineering, focusing on AI/ML infrastructure, LLM fine-tuning, and deployment.
- Technical Skills: Advanced proficiency in Python, SQL, and distributed data tools.
- Model Management: Hands-on experience with MLFlow, Weights & Biases, and model lifecycle management.
- AI & NLP Expertise: Familiarity with LLMs (e.g., GPT, BERT) and NLP frameworks like Hugging Face Transformers.
- Cloud & Infrastructure: Strong skills with AWS, Azure, Google Cloud, Docker, and Kubernetes.
- MLOps/LLMOps: Expertise in versioning, CI/CD, and automating AI workflows.
- Collaboration & Communication: Proven ability to work with cross-functional teams and explain technical concepts to non-technical stakeholders.
- Education: Degree in Computer Science, Data Engineering, or related field.
Perks and Benefits
- Competitive Compensation: INR 20L to 30L per year.
- Innovative Work Environment for Personal Growth: Work with cutting-edge AI and data engineering tools in a collaborative setting, for continuous learning in data engineering and AI.
We are looking for a product marketing manager to develop user funnels and communication strategies to drive engagement and referrals on the One Code app. Our ideal candidate is a passionate & experienced Product Marketer with proven success in working with digital products and/or e-commerce for curating & driving product engagement end to end
Responsibilities:
● Build user journeys and communication strategies for every funnel the user goes through in the app
● Build highly engaging campaigns across user funnels to increase conversion rates
● Drive repeat users, referrals through Email, Push Notifications and other product
touchpoints
● Plan & run defined experiments - test open rates, CTR, messaging, conversion rates and
renewals.
● Work with internal and external stakeholder to seamlessly drive all campaigns
● Constantly look for funnel drop offs and optimize every step to increase conversion rates
● Share data on daily, weekly and monthly basis with the larger team
Requirement:
● 4+ years of hands-on experience in working with user engagement platforms like
WebEngage
● Experience in building user funnels across app and web and proven record of successfully driving engagement and conversions
● Knowledge of HTML coding to create emailers is a must
● Experience working in a B2C product is preferrable
Why join us?
- You will get to work with an experienced team who has worked in multiple startups.
- Experimenting is the name of the game
- Grow with us. It is a family
About Company
Our client is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services.
Roles & responsibilities
• Onboarding, Handling, and Managing HNI / Ultra HNI clients.
• Accountable to achieve Annual revenue, AUM & Strategic product targets in the respective geography.
• Aiming for consistent growth of customer wallet share and book size.
• Advising and meeting clients on their business and investment needs based on their risk appetite and performance objective through various structuring solutions.
• Constantly review client portfolios and give a bird’s eye view.
• Ability to work in partnership with Federal Bank and drive leads & AUM.
• Service existing clients with the support of the client servicing team
• Adherence to all regulatory, statutory, and corporate compliance standards
Requirements
• 8+ years of experience in the Wealth Management space
• Must have completed an MBA from a premier business school.
• Should have a sound understanding of Wealth Management Products (MF, Bonds, PMS, AIFs, PE, etc.) & markets.
• English is mandatory and command of the local language would be beneficial.
• Ability to work in tandem with our channel partner and generate leads & business.
• Good communication and presentation skills

Job description
Job title: Sr. React Js Developer
Job Description:
- 3+ years of extensive experience in developing the Single Page Application with Web
responsive design for mobile and web using React JS, HTML 5, CSS 3 and Bootstrap. - Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object
model. - Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Thorough understanding of React.js and its core principles.
- Experience with common front-end development tools such as Babel, Webpack, NPM,
yarn, etc. - Familiarity with newer specifications of EcmaScript (ES6)
- Ability to understand business requirements and translate them into technical
requirements - Good verbal and written communication skills
- Excellent analytical and problem-solving skills.
- Strong ability to drive end-to-end service design from usability and experience
perspectives. - Working knowledge of ADA and designing for users with unique physical and mental
challenges.
Desired Skills:
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly-responsive user interface components using React
concepts. - Writing application interface codes using JavaScript following React.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates



Requirement:
- Min 2-3 Year Experience. Preferably in the E-commerce domain.
- Proficient with both MySQL and NoSql Databases (Elastic, Mongo)
- Strong hold on PHP and preferably good knowledge of Python
- Experience with JavaScript/JQuery
- Ability to do software design for a enterprise web application
- Working knowledge of a MVC front-end framework
- Proficient in HTTP protocol, REST APIs, JSON
- Ability to do database design and modeling
- Proficient in OOPS concepts and writing code using classes
- Ability to write modular and clean code
Role:
- Software Development of various product line
- Creation web-services and optimization for existing and new feature rollouts
- Collaborate with Product Managers and design solutions
- Develop very high sense of ownership, the zeal to build scalable applications
- Build customer facing technology product
- Individual Contributor
- Collaborating with engineering, design and product teams to design and ship new features.
- Identifying and solving bottlenecks and fix bugs.
- Design interfaces for web and mobile.
What you need to have:
- Deep knowledge of Ruby on Rails (RoR) practices and commonly used modules; deep understanding of RoR internals like databases, API, caching, proxies, web services, performance and scalability.
- Experience creating self-contained, reusable, and testable modules and components.
- Experience in SQL and NoSql databases in production environments. Experience working with Git, AWS/GCP.
- Proficient in ReactJs / React-Native.
- Good communication skills
- 4+ years of relevant experience as a software engineer
Sector : Financial services business
Work location : Abu Dhabi, United Arab Emirates
Responsibilities:
1. Head the marketing function for the retail and digital business of the company across 7 georaphies driving vision, strategy, growth and execution.
2. Manage budget & resource utilization to ensure ongoing operations within established budget, productivity & efficiency standards.
3. Lead and devise the customer lifecycle strategy that includes branding, awareness, conversions, product adoption and increasing engagement leading to usage & retention and brand advocacy.
4. Responsible for creating and delivering the annual revenue, volume & customer targets and generating, measuring and reporting ROIs from all marketing activities.
5. Overlook the development of innovative marketing strategies and ways to communicate.



