
We are looking for enthusiastic and skilled professionals to join our team as Helpdesk Executives. The ideal candidates will have excellent communication and writing skills, proficiency in both voice and non-voice processes, and the ability to effectively manage SLAs. You will play a key role in handling escalations and providing timely, effective resolutions. Roles and Responsibilities: 1. Deliver exceptional client satisfaction by meeting service expectations. 2. Exhibit strong verbal and written communication skills. 3. Demonstrate proven problem-solving abilities. 4. Communicate fluently and professionally in English, Hindi, and Kannada (mandatory). 5. Meet SLAs and handle tasks efficiently under pressure. 6. Manage high-level escalations and provide timely resolutions. 7. Maintain detailed and accurate records of Google employees. 8. Collaborate effectively with team members and other stakeholders. 9. Adapt to and work efficiently in rotating shifts (including night shifts). Additional Skills: ● Convincing and negotiation skills. ● Strong written and spoken English communication. ● Ability to work under pressure and deliver results within deadlines. ● Flexibility to work in rotational and night shifts. ● Should be able to manage personal transportation (No travel compensation provided). ● Preferably male candidates. Qualifications: ● Graduate in any discipline. ● 2-4 years of relevant experience in customer service or a related field

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Pncpl QC Engineer
Company Summary :
As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com
Business Summary :
The Deltek Engineering and Technology team builds best-in-class solutions to delight customers and meet their business needs. We are laser-focused on software design, development, innovation and quality. Our team of experts has the talent, skills and values to deliver products and services that are easy to use, reliable, sustainable and competitive. If you're looking for a safe environment where ideas are welcome, growth is supported and questions are encouraged – consider joining us as we explore the limitless opportunities of the software industry.
Principal QC Engineer
Position Responsibilities :
Deltek is seeking a passionate Quality Assurance Engineer dedicated to software quality. This role goes beyond traditional testing stereotypes, requiring the ability to identify defects across all application layers and envision comprehensive test case structures for product features and enhancements.
The ideal candidate will thrive in the complexities of an Agile, Sprint environment with globally distributed teams.
If you are persistent when faced with complex challenges, versatile in tackling diverse testing activities across various technologies, and have a strong aptitude for learning and designing imaginative test cases and scenarios, we invite you to join our team.
Responsibilities:
- Conduct manual testing for features and updates in web and mobile applications.
- Develop and execute test cases for moderate to complex features to enhance quality.
- Conduct defect analysis to identify root causes, trends, & patterns in software issues.
- Analyze fleet data to pinpoint future investment opportunities.
- Collaborate with testers, developers & others, to resolve product and technical issues.
- Oversee multiple tasks and projects simultaneously with minimal supervision.
Qualifications :
Qualifications:
- Bachelor’s degree in computer science, Information technology, Engineering, or professional degree in accounting.
- Relevant certifications in software testing, such as ISTQB (International Software Testing Qualifications Board) or CSTE (Certified Software Tester), are advantageous.
Experience:
- 7+ Years of experience in a manual testing role.
- Proven experience in ERP Systems (Project Accounting, Financial Accounting, Payroll, Inventory, Purchasing, or Time and Expense).
Technical Qualifications:
- In-depth knowledge of QA methodologies, tools, and processes.
- Experience with Agile software development practices.
- Experience with performance and/or security testing is advantageous.
- Experience testing web or mobile applications across various browsers, versions, and operating systems.
- Familiarity with automated tools such as Selenium, QTP or other automation tools.
- Basic understanding of SQL and ability to write queries for data validation.
- Familiarity with tools like Postman for API testing.
- Basic understanding of version control systems like Git.
- Proficiency in estimating, scheduling, and task distribution.
- Capable of using creative and analytical approaches, leveraging data-driven decision making to enhance the customer experience
Soft Skills:
- Excellent communication and collaboration skills.
- Strong interpersonal skills for working in a team-oriented environment.
- Ability to manage multiple tasks/projects concurrently.
- Exceptional problem-solving skills and keen attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proactive and self-motivated with a strong desire for continuous learning and improvement
- Technical Leadership & Delivery: Lead the design, development, and deployment of customized Salesforce solutions, ensuring adherence to best practices for architecture, scalability, and security.
- Project Oversight: Oversee all technical aspects of Salesforce projects, from requirements gathering to final deployment, including integration, testing, and performance optimization.
- Team Management: Provide technical leadership and guidance to a team of Salesforce developers, conducting code reviews, setting development standards, and ensuring timely and quality deliverables.
- Stakeholder Collaboration: Work closely with business stakeholders to understand their requirements, translate them into technical specifications, and ensure successful implementation.
- Custom Development: Architect and build custom Salesforce applications using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce tools.
- Integrations: Design and implement Salesforce integrations with third-party systems using REST, SOAP, and API integration tools such as Mulesoft.
- Platform Optimization: Manage, maintain, and optimize existing Salesforce environments, identifying opportunities for improvements in performance, security, and user experience.
- Continuous Improvement: Stay current with Salesforce releases and platform enhancements, recommending updates and innovations to keep systems at the cutting edge.
- DevOps & CI/CD: Drive the adoption of DevOps practices, including continuous integration and deployment (CI/CD), ensuring smooth and efficient code management processes.
- Mentorship: Mentor junior developers, providing guidance on best practices, troubleshooting, and problem-solving, fostering a culture of continuous learning and technical excellence.
Requirements:
- 6+ years of experience in Salesforce development and technical leadership, with in-depth knowledge of Apex, Visualforce, Lightning Web Components (LWC), and Salesforce integrations.
- Strong experience in architecting scalable and secure Salesforce solutions, with proven success in delivering complex technical projects.
- Expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud and platform capabilities, with a deep understanding of platform limitations and opportunities.
- Extensive hands-on experience with API integration tools such as REST, SOAP, and Mulesoft.
- Proven ability to lead technical teams, manage resources, and deliver high-quality solutions on time and within budget.
- Strong analytical and problem-solving skills, with a track record of efficiently resolving complex technical challenges.
- Salesforce certifications such as Salesforce Certified Technical Architect or Salesforce Platform Developer II are highly preferred.
- Experience with implementing DevOps processes, including continuous integration and deployment (CI/CD).
- Excellent communication, collaboration, and leadership skills, with the ability to work effectively with global teams and stakeholders



Job Role: Machine Learning & AI Developer
Skills: Data Science, Deep Learning, ML & Generative AI,
Job Description:
We are looking for a highly skilled and experienced ML& AI Developer to join our dynamic team. The ideal candidate will have a robust background in developing web applications using Django and Flask, with expertise in deploying and managing applications on AWS. Proficiency in Django Rest Framework (DRF), a solid understanding of machine learning concepts, and hands-on experience with tools like PyTorch, TensorFlow, and transformer architectures are essential.
Key Responsibilities
- Develop and maintain web applications using Django and Flask frameworks.
- Design and implement RESTful APIs using Django Rest Framework (DRF)
- Deploy, manage, and optimize applications on AWS services, including EC2, S3, RDS, Lambda, and CloudFormation.
- Build and integrate APIs for AI/ML models into existing systems.
- Create scalable machine learning models using frameworks like PyTorch, TensorFlow, and scikit-learn.
- Implement transformer architectures (e.g., BERT, GPT) for NLP and other advanced AI use cases.
- Optimize machine learning models through advanced techniques such as hyperparameter tuning, pruning, and quantization.
- Deploy and manage machine learning models in production environments using tools like TensorFlow Serving, TorchServe, and AWS SageMaker.
- Ensure the scalability, performance, and reliability of applications and deployed models.
- Collaborate with cross-functional teams to analyze requirements and deliver effective technical solutions.
- Write clean, maintainable, and efficient code following best practices.
- Conduct code reviews and provide constructive feedback to peers.
- Stay up-to-date with the latest industry trends and technologies, particularly in AI/ML.
Required Skills and Qualifications
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 3+ years of professional experience as a Python Developer.
- Proficient in Python with a strong understanding of its ecosystem.
- Extensive experience with Django and Flask frameworks.
- Hands-on experience with AWS services for application deployment and management.
- Strong knowledge of Django Rest Framework (DRF) for building APIs.
- Expertise in machine learning frameworks such as PyTorch, TensorFlow, and scikit-learn.
- Experience with transformer architectures for NLP and advanced AI solutions.
- Solid understanding of SQL and NoSQL databases (e.g., PostgreSQL, MongoDB).
- Familiarity with MLOps practices for managing the machine learning lifecycle.
- Basic knowledge of front-end technologies (e.g., JavaScript, HTML, CSS) is a plus.
- Excellent problem-solving skills and the ability to work independently and as part of a team.
- Strong communication skills and the ability to articulate complex technical concepts to non-technical stakeholders.
So, what do you do as a project manager? You are responsible to manage key client project in direction, coordination, implementation, execute, control and completion of project, while remaining aligned with strategy, commitments and goals of the organization. Oversee all aspects of projects, set deadlines, assign responsibilities and monitor and summarize progress of project. They make sure the scope of the project is clear, reporting regularly on the progress of the project and that it is staying on the approved schedule.
The successful candidate will work directly in client location to ensure deliverables fall within the applicable scope. You will coordinate with other teams & departments to ensure all aspects of each project are compatible. Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Key Responsibilities:
- Coordinate internal resources and Clients for the flawless execution of projects.
- Ensure that all projects are delivered on-time, within scope.
- Develop a detailed project plan to monitor and track progress
- Manage changes to the project scope and schedule using appropriate verification techniques.
- Report and escalate to management as needed
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Establish and maintain relationships with Key clients.
- Create and maintain comprehensive project documentation
- Meet with clients to take detailed specifications and clarify requirements of each project.
- Track project performance, specifically to analyze the successful completion of short and long-term goals
- Develop comprehensive project plans to be shared with clients as well as other staff members
- Perform other related duties as assigned
- Develop spreadsheets, diagrams and process maps to document needs.
Desirable Skills:
- Proven working experience in project management
- Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills
- Solid organizational skills including attention to detail and multitasking skills
- Bachelor's Degree in appropriate field of study or equivalent work experience
- Demonstrated ability to successfully manage a full workload across multiple projects.
- A flexible attitude with respect to work assignments and ready to learn.
- Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail.
CORE Competency:
- Developing and Tracking the project
- Leadership
- Time Management
- Conflict Resolution
- Problem Solving skills
- Management skills
- Process Improvement
- Planning
- Outstanding Communication skills
- Teamwork
- Negotiation skills

Frontend Engineer - React.js
About the Job:-
We are looking for a competent Frontend Engineer to join our growing company. You will be working on transmuting ongoing production-level enterprise projects into functional and appealing interactive applications.
If you have got a knack for creating a user-friendly product and are eager to learn trending tech with a growing company while enhancing your entrepreneur mindset, then we are looking for you. We hope you are as tech-savvy as us and are hungry for challenging projects.
Experience required - 1+ year
Job Type - Full time (Remote)
Responsibilities:-
- Communicating with the client for day to day activity
- Gather and understand the technical requirement of the client
- Building reusable components and front-end libraries
- Translating designs and wireframes into high-quality code
- Developing and implementing front-end architecture to support user interface concepts.
- Optimize applications for maximum speed
- Collaborate with back-end engineers and web designers
- Stay up-to-date on arising technologies
Must Have
- React.js, Redux
- HTML, CSS
- Bootstrap or Tailwind or Material UI
- JavaScript - Es6 or Es7 Syntax
Good to Have
- SSR - Next.js
- Gatsbby (SSG)
- Typescript
- Hooks/Flux/context API
- GraphQL
- SASS or SCSS
- knowledge of Deployment process
Benefits
- Positive work environment
- Remote work option
- Encourage and sponsor for learning and development programs
- Chance to work with advance technology
- Opportunity to reveal hidden talent
About Company
Our client is a Tech-Based Platform for freelance photographers, videographers, food stylists, and cinematographers. Founded by alumni of IIM Bangalore. They are operational in about 100 Cities and 28 Countries. Leader in Food and Real Estate Photography. Done about 7000+ projects across the Globe.
Roles and Responsibilities
1. Producing a diverse range of blog posts focused on subjects pertaining to the field
of photography.
2. To compose a myriad of blog entries pertaining to subject matters of relevance to the
realm of photography.
3. Undertaking comprehensive research into diverse subjects and products.
4. Supervising content interns and deliberating relevant material for blog publication.
5. Compose material for utilization in Facebook and Google advertisements.
6. Strategize and execute video content production.
7. Creation of marketing campaign material
8. Enhance content through the implementation of best practices in SEO.
Skills Required
• Excellent writing skills and proficiency in grammar and spelling.
• Ability to create compelling, engaging, and informative content
• Strong research skills to gather information from various sources.
• Knowledge of Search Engine Optimization (SEO) techniques to optimize content
for search engines
• Understanding of target audience and ability to write content that resonates with them.
• Strong communication skills to collaborate with other team members and clients
• Creativity and ability to come up with new and innovative content ideas
• Attention to detail and ability to proofread and edit own work
• Time management and organizational skills to meet deadlines and manage multiple
projects at once.
• Proficiency in providing guidance and leadership to interns for the assigned tasks.
-
Expert knowledge of computer science, with strong competencies in data structures, algorithms,
and software design.
-
Strong understanding of end-to-end architectures and development frameworks; knowledge
across tiers in a multi-tier cloud environment including load balancers, web servers, application
containers, data stores, and distributed caches.
-
Minimum 6 years of experience with deep technical knowledge and hands on skills in Java.
-
Has worked extensively on caching technologies such as Redis, memcache.
-
Should be strong with Data Strcutures, Algorithms & OOPs concepts.
-
Worked on NoSQL databases such as MongoDb.
-
Designed and developed highly scalable multi-threaded large scale distributed systems.
-
Well versed with services and micro-services architecture.
-
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Usage of containers, virtual machine systems, cloud computing.
-


- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.

