We are looking for enthusiastic and skilled professionals to join our team as Helpdesk Executives. The ideal candidates will have excellent communication and writing skills, proficiency in both voice and non-voice processes, and the ability to effectively manage SLAs. You will play a key role in handling escalations and providing timely, effective resolutions. Roles and Responsibilities: 1. Deliver exceptional client satisfaction by meeting service expectations. 2. Exhibit strong verbal and written communication skills. 3. Demonstrate proven problem-solving abilities. 4. Communicate fluently and professionally in English, Hindi, and Kannada (mandatory). 5. Meet SLAs and handle tasks efficiently under pressure. 6. Manage high-level escalations and provide timely resolutions. 7. Maintain detailed and accurate records of Google employees. 8. Collaborate effectively with team members and other stakeholders. 9. Adapt to and work efficiently in rotating shifts (including night shifts). Additional Skills: ● Convincing and negotiation skills. ● Strong written and spoken English communication. ● Ability to work under pressure and deliver results within deadlines. ● Flexibility to work in rotational and night shifts. ● Should be able to manage personal transportation (No travel compensation provided). ● Preferably male candidates. Qualifications: ● Graduate in any discipline. ● 2-4 years of relevant experience in customer service or a related field
Shubham Vishwakarma
Full Stack Developer - Averlon
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Machine Learning (ML)
PythonJob Descriptions:
1. Job Requirement
We are seeking a highly skilled Senior Generative AI Developer to join our AI/ML team. This role focuses on leveraging cutting-edge Generative AI (GenAI) technologies to drive innovation and efficiency in software development and business processes. The ideal candidate will work on advanced techniques such as Retrieval-Augmented Generation (RAG), document chunking, and data embedding across multiple vector databases. They will collaborate closely with cross-functional teams to design, implement, and optimize AI-driven solutions, with exposure to cloud-native AI platforms like Amazon Bedrock and Microsoft Azure OpenAI considered a plus.
Responsibilities:
- Develop and deploy GenAI-based applications to solve complex business problems.
- Implement RAG frameworks to enhance information retrieval and response accuracy.
- Design and optimize document chunking strategies tailored to specific data types and use cases.
- Build and manage data embeddings using various vector databases for high-performance similarity searches.
- Collaborate with data engineers and scientists to integrate AI solutions seamlessly into existing pipelines.
- Explore and implement best practices for leveraging Amazon Bedrock and Azure OpenAI services.
- Stay updated on emerging trends and technologies in the GenAI and AI/ML landscape.
2. Required Technical Skillsets
Mandatory Skills:
- Proficiency in Generative AI frameworks and technologies like
- Prompt Engineering – creating specific prompts to guide LLM outputs
- Fine Tuning and Few-Shot learning – Adapting LLMs for domain-specific tasks.
- Retrieval-Augmented Generation (RAG) – Combining LLMs with external data retrieval systems
- Text-to-Text Transfer Transformation (T5) – Framework for translating tasks into text forms.
- Expertise in designing and implementing chunking strategies for diverse datasets.
- Strong knowledge of data embedding techniques and working experience with vector databases like Pinecone, Weaviate, or Milvus.
- Solid programming skills in Python, with experience in AI/ML libraries such as TensorFlow, PyTorch, or Hugging Face Transformers.
- Familiarity with cloud platforms and services for AI/ML workloads (AWS or Azure).
- Experience with API integration for AI services and building scalable applications.
Desirable Skills:
- Hands-on experience with Amazon Bedrock and/or Microsoft Azure OpenAI services.
- Knowledge of natural language processing (NLP) techniques and large language model (LLM) fine-tuning.
- Exposure to different chunking strategies, including overlap and semantic segmentation.
- Understanding of DevOps practices for deploying and managing AI models in production.
- Strong problem-solving and analytical skills with a focus on delivering value-driven solutions.
.NETRequirement :
- 8+ years of experience in Software Development, design, implementation web applications (i.e. having an architectural sense)
- Hands-on analysis, design, and implementation of microservices based applications, .Net Core, Angular, React, Web API, Entity Framework, JavaScript, SQL Server.
- Must have exposure in website development using Angular/React
- Knowledge on Docker, Kubernet
- Hands-on experience working in Azure.
- Hands-on SOLID principles & architectural design patterns
- MS-SQL server knowledge
- Experience in Application Security and Performance tuning.
- Good to have experience in creating automated build and test environments / CICD/ DevOps
- Experience in defining and implementing Hybrid scenarios with workloads shared across on-premise and public cloud using zero trust approach.
- Highly effective team-working skills, with an established track record in building teams at all technical levels
- Research-oriented, flexible, open to change, and adapt quickly.
- Passionate to work on mission-critical tasks and solve real-world problems
- Healthcare Domain knowledge is a big plus
Responsibilities :
- Analysis, design, and implementation of microservices based applications using Microsoft and cloud technology stack.
- Understand the benefits of the various tech-stacks and accurately suggest the use of the appropriate technology for the applications.
- Develop future-ready solutions/PoCs and train the developers.
- Provide technical direction & solutions to the development team.
- Establish effective controls for processes (tech standards, code review, release management) and functions performed by the team.
- Effectively work with internal IT teams to help establish the necessary infrastructure for the platform appropriate for business volumes.
- Effectively work on multiple, parallel projects using exceptional organizational and time management techniques to successfully complete tasks in a timely manner
JavaAvatarSoft is a team of seasoned "Temenos T24 Certified" IT Professionals with over 20 years' combined experience in Financial Transformation. We are a growing company across 3 continents and 4 countries deployed in an offshore and onsite model. Our professionals have worked in major Software firms, Consultancy firms, Financial Institutions, and Credit Unions across the globe.
Avatarsoft is a rapidly evolving banking software consulting firm that renders leading edge to its clients . Avatarsoft brings profound expertise, resolute culture and provides strategical T24 / Transact transformation solutions through cutting edge services. We embrace our journey, by striving to remain the trusted and ethical business partner that delivers IT consulting to implement Temenos T24 Transact / Infinity, banking transformation projects and provides business value to our clients and etc,.
Our Locations: Canada, U.S.A, Netherlands, Mexico, India(Chennai), UAE.
This is for our Chennai Office , however work from home can be considered during pandemic or lockdowns .
- Java / JavaScript Developer Job Description (Minimum 2 years Experience in Java)
- Good in Core Java, Multithreading, J2EE, web services (REST, SOAP).
- In-depth knowledge on Java Script and object-oriented technique .
- Should be able to work independently
- Familiar on Front-end technologies like AngularJS or Node JS or Spring boot is a real Plus
Job Type: Full-time
and analyzing complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.
Objectives of this Role
• Develop comprehensive documentation that meets organizational
standards
• Obtain a deep understanding of products and services to translate
complex product information into simple, polished, and engaging
content
• Write user-friendly content that meets the needs of the target audience,
turning insights into language that sets our users up for success
• Develop and maintain detailed databases of appropriate reference
materials, including research, usability tests, and design specifications.
• Evaluate current content and develop innovative approaches for
improvement
Daily and Monthly Responsibilities
• Research, outline, write and edit new and existing content, working
closely with various departments to understand project requirements
• Independently gather information from subject matter experts to
develop, organize, and write procedure manuals, technical
specifications, and process documentation
• Work with development and support leads to identify all documentation
repositories, revise, edit, and determine the best solution for data
compilation and centralized storage.
• Research, create, and maintain information architecture templates that
uphold organizational and legal standards, and allow for easy data
migration
• Develop content in alternative media forms for maximum usability, with
a consistent and cohesive voice across all documentation.
Skills and Qualifications
• Bachelor’s degree in a relevant technical field
• 2-4 years of industry experience as an influential technical writer
• Knowledge about using the tools and applications required for creating
the content effectively
• Proven ability to quickly learn and understand complex topics
• Previous experience writing documentation and procedural materials
for multiple audiences
• Superior written and verbal communication skills, with a keen eye for
detail.
• Experience working with engineering to improve the user experience:
design, UI, and help refine content and create visuals and diagrams for
technical support content
Preferred Qualifications
• Proven ability to handle multiple projects simultaneously, with an eye
for prioritization
• Firm understanding of the systems development life cycle (SDLC)
• Previous software development experience
• Certification through the Society for Technical Communicators
• Experience using XML tools to create documentation
LeadershipHeadquartered in Bangalore, our client is the world's first cross-border neobank that focuses on credit and banking requirements of those migrating from India to the US. This revolutionary startup helps you apply for a bank account and a high-limit credit card with minimal documentation and absolutely no application fee while you are still in your home country.
The company is truly simplifying the financial world by making global financial products easily accessible to global citizens. Their mission is backed by tier 1 VCs and they have already raised in excess of 55 mn dollars within the last one year.
As a Head of Product, you will be responsible for strategic planning and management of the entire product portfolio.
What you will do:
- Defining and aligning of the vision, strategy and roadmap
- Identifying opportunities that lead to product growth through innovation while still maintaining the fundamental business goals/ priorities
- Overseeing the innovation and improvement of the business’s product to suit the consumers’ needs
- Defining, monitoring of the company relevant KPIs and controlling of the measures to achieve the objectives set
- Building the product team and hiring across product roles
- Managing and taking ownership of product end-to-end: including defining scope, developing requirements for product launch
- Analyzing customer needs/ markets, competitive offering and user requirements in depth
- Coordinating with various functions to ensure product roll-out within defined timelines, understanding product priorities and implementing a product governance framework
- Conceptualizing innovative features, designing wireframes/ prototypes and documenting PRDs to enhance app usability
- Working collaboratively with various teams including marketing, business, UX, customer support and engineering teams etc.
What you need to have:
- MBA/ B.Tech from Tier 1 Colleges (IIM/ ISB/ IIT/ BITS)
- 12+ years of B2C product experience at a product company
- Solid Leadership background coupled with excellent communication and interpersonal skills
- Prior experience in handling and managing teams
- Comfort diving into data and deriving tangible insights
- Proven track record of shipping several high impact features, end-to-end
- Prior startup & fintech experience is a plus
- Prior experience in tech roles is a plus
Go Programming (Golang)JavaPython- Working on the scalability, maintainability and reliability of the products
- Building modular and composable system components
- Above all, delivering value to users
Desired Candidate Profile
What you need to have:- 4+ years of Software Development Experience
- Experience in building Web API based systems in Golang, Python, or Java backed by automated tests
- Experience in building modular monoliths or decoupled microservices
- Relational Data modelling skills, ability to think declaratively in plain SQL
- Experience with using Infrastructure as code tools like Terraform, Ansible etc.
- Experience with logging and monitoring tools
- Good understanding of Linux systems and Containers
- Understanding of CI/CD, software packaging and distribution
- Worked with Orchestrators like Kubernetes/Nomad/Docker Swarm
Who Are We?
Founded in 2019, Rajasthan Studio is India’s leading Art Experiences’ hub for travellers & explorers, art lovers, artists, students, working professionals, retired people; in short for everyone. With a dedicated aspiration to make art available in the millennial and fast-paced world of today, Rajasthan Studio is scaling up and entering a whole new world that is driven by technology.
For this purpose, Rajasthan Studio is looking for a highly experienced and passionate UI/UX designer for its upcoming innovative, never-experienced-before app platform for virtual art experiences, who has a soft spot for art & culture to work on an app that is one of its kind. This app will open a whole new dimension and possibilities for art lovers and enthusiasts to showcase their talent alongside generating revenue. If you are as passionate as us about art, culture, heritage, and preserving the same, this role may just be the right fit for you.
We Are Looking For
We are looking for someone who lives UI/UX, someone who is passionate about design, art and the power of the same. We are a group of young and talented people looking for someone who knows how to work together and grow together as well. Unlike any other company out there, we want you to genuinely enjoy and love what you do. Love what you design and come up with a design, never seen before for an app never made before, the world’s first live experience application here at Rajasthan Studio.
Job Description:
As a UI/UX Designer, you will be responsible for autonomous conceptualizing, designing, prototyping and delivering compelling and intuitive experiences through the application. A good mix of interaction, visual, and problem-solving abilities with a passion for crafting useful and delightful features end-to-end.
Eligibility Criteria:
- Bachelor’s degree in Interaction Design, User Experience Design, or equivalent design-related field.
- Minimum Three (3) years’ professional expertise as a UI/UX Designer - Mobile & Web
- Or equivalent combination of education and experience to successfully perform the essential duties of the job.
Preferred:
- Experience with Adobe Creative Suite, Figma, Sketch
- Exposure to Agile/Scrum Methodology
- Understanding of the Art and Entertainment Industry
- Exceptional Attention To Detail
Responsibilities:
- Passionate about designing mind-blowing & problem-solving user experiences (interfaces & interactions)
- Rapidly develop user flows, wireframes, and full-fidelity mockups, for a range of assets such as small interactive elements
- Gather & evaluate user/design requirements.
- Conceptualize, create illustrations, icons, and animations from scratch
- Ideate and create delightful micro-interactions
- Identify and troubleshoot UX problems (like responsiveness)
- Ability to do rapid prototyping and user testing
Python● Good communication and collaboration skills with 4-7 years of experience.
● Ability to code and script with strong grasp of CS fundamentals, excellent problem solving abilities.
● Comfort with frequent, incremental code testing and deployment, Data management skills
● Good understanding of RDBMS
● Experience in building Data pipelines and processing large datasets .
● Knowledge of building Web Scraping and data mining is a plus.
● Working knowledge of open source tools such as mysql, Solr, ElasticSearch, Cassandra ( data stores )
would be a plus.
● Expert in Python programming
Role and responsibilities
● Inclined towards working in a start-up environment.
● Comfort with frequent, incremental code testing and deployment, Data management skills
● Design and Build robust and scalable data engineering solutions for structured and unstructured data for
delivering business insights, reporting and analytics.
● Expertise in troubleshooting, debugging, data completeness and quality issues and scaling overall
system performance.
● Build robust API ’s that powers our delivery points (Dashboards, Visualizations and other integrations).
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon