We are looking for enthusiastic and skilled professionals to join our team as Helpdesk Executives. The ideal candidates will have excellent communication and writing skills, proficiency in both voice and non-voice processes, and the ability to effectively manage SLAs. You will play a key role in handling escalations and providing timely, effective resolutions. Roles and Responsibilities: 1. Deliver exceptional client satisfaction by meeting service expectations. 2. Exhibit strong verbal and written communication skills. 3. Demonstrate proven problem-solving abilities. 4. Communicate fluently and professionally in English, Hindi, and Kannada (mandatory). 5. Meet SLAs and handle tasks efficiently under pressure. 6. Manage high-level escalations and provide timely resolutions. 7. Maintain detailed and accurate records of Google employees. 8. Collaborate effectively with team members and other stakeholders. 9. Adapt to and work efficiently in rotating shifts (including night shifts). Additional Skills: ● Convincing and negotiation skills. ● Strong written and spoken English communication. ● Ability to work under pressure and deliver results within deadlines. ● Flexibility to work in rotational and night shifts. ● Should be able to manage personal transportation (No travel compensation provided). ● Preferably male candidates. Qualifications: ● Graduate in any discipline. ● 2-4 years of relevant experience in customer service or a related field
Shubham Vishwakarma
Full Stack Developer - Averlon
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Angular (2+)
JavascriptJob Title: Front-End Developer – IVR & Web Technologies
Location: Chennai ( Taramani)
Experience: 1.-3 Years
Employment Type: Full-time
Job Summary:
We are looking for a highly skilled Front-End Developer with strong expertise in Angular, React.js, and JavaScript, and a good understanding of IVR systems, Perl/Bash scripting, and WebRTC. The ideal candidate should also be familiar with data visualization using D3.js and basic knowledge of web services (REST/SOAP).
Key Responsibilities:
- Develop and maintain front-end applications using Angular and React.js
- Create dynamic and interactive UIs using JavaScript, D3.js, and modern frameworks
- Work with IVR systems and integrate them into web-based dashboards
- Write and manage Perl and Bash scripts to automate tasks and system interactions
- Implement and support WebRTC features for real-time communication interfaces
- Consume and interact with REST/SOAP web services
- Collaborate with back-end developers, designers, and system engineers to deliver high-quality solutions
- Troubleshoot and debug cross-browser and cross-platform issues
Key Skills:
- ✅ Strong knowledge of Angular(16+)
- ✅ Strong expertise in JavaScript and React.js
- ✅ Experience working with IVR (Interactive Voice Response) systems
- ✅ Hands-on with Perl and Bash scripting
- ✅ Experience with WebRTC implementation in front-end apps
- ✅ Familiarity with D3.js for data visualization
- ✅ Understanding of basic web services (REST/SOAP)
- ✅ Knowledge of front-end testing frameworks is a plus
Job Title: Sales Agent
Responsibilities:
- Generate new business leads
- Build client relationships
- Negotiate and close sales deals
- Meet sales targets
Requirements:
- 6 Months to 1 Year sales experience
- Proven sales track record
- Excellent communication skills
Candidate must have good experience in customer interaction in Sales, along with that they have a good knowledge of Tally Sales
PythonMerito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
About our client :
Our client is a global data and measurement-driven media agency whose mission is to make brands more valuable to the world. Clients include Google, Flipkart, NBCUniversal, L’Oréal and the Financial Times. The agency is more than 2,000 people strong, manages $4.5B in annualized media spend, and deploys campaigns in 121 markets via 22 offices in APAC, EMEA and the Americas.
About the role :-
Accountable for quantifying and measuring the success of our executions and for delivering insights that enable us to innovate the work we deliver. Leading and supporting multi project, be involved in external reviews if needed, developing new analytical tools.
Some of the things we’d like you to do:
● Support the leadership of the Analytics team
● Build a deep understanding of marketing plans and their objectives to help account teams build comprehensive measurement, and test & learn plans
● Assist clients with objective setting for marketing plans
● Play an instrumental role in evolving and designing new, innovative measurement tools. Managing the process through to delivery and take ownership of global roll out
● Oversee junior members of the team in the delivery of their responsibilities, ensuring quality and that deadlines are met
● Oversee the creation of clear and robust campaign reporting with valuable and actionable insights
● Recruit, manage, and mentor resource ensuring workflow is efficient throughout the team, as well as a high quality output is delivered.
A bit about yourself:
● At least 10 years of relevant experience
● Degree from a top-tier College
● Proficiency with systems such as SQL, Python, and R
● Expose to marketing campaign measurement (both Direct Response and Brand Awareness campaigns)
● Strong understanding of what data points can be collected and analyzed in a digital campaign, and how each data point should be analyzed
● Excellent at presenting data in a visually engaging and insightful manner that cuts through the noise
● Strong organizational and project management skills
● Ability to delegate effectively
● Established and professional communication, presentation, and motivational skills.
The Product Manager is responsible for both product planning and product marketing. This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products.
- Drive the product- and business-planning processes for cross-functional teams
- Analyze customer needs, current market trends, and potential partnerships from an ROI and build-vs.-buy perspective
- Assess current competitor offerings and seek opportunities for differentiation
- Analyze product requirements and develop appropriate programs to ensure they’re met
- Develop, implement, and maintain production timelines across multiple departments
- Appraise new product ideas and strategize appropriate go-to-market plans
JavaConcepts of RDBMS, Normalization techniques
Entity Relationship diagram/ ER-Model
Transaction, commit, rollback, ACID properties
Transaction log
Difference in behavior of the column if it is nullable
SQL Statements
Join Operations
DDL, DML, Data Modelling
Optimal Query writing - with Aggregate fn, Group By, having clause, Order by etc. Should be
hands on for scenario-based query Writing
Query optimizing technique, Indexing in depth
Understanding query plan
Batching
Locking schemes
Isolation levels
Concept of stored procedure, Cursor, trigger, View
Beginner level - PL/SQL - Procedure Function writing skill.
Spring JPA and Spring Data basics
Hibernate mappings
UNIX
Basic Concepts on Unix
Commonly used Unix Commands with their options
Combining Unix commands using Pipe Filter etc.
Vi Editor & its different modes
Basic level Scripting and basic knowledge on how to execute jar files from host
Files and directory permissions
Application based scenarios.
NodeJS (Node.js)Javascript
Redux/Flux
Express
Vue.js- Highly proficient in JavaScript and Typescript, PassportJs, Sequelize.
- Working knowledge of Node.js frameworks such as ExpressJs, SailsJs, VueJs and ElectronJs.
- Good understanding of server-side templating languages such as Jade, EJS, Mustache etc.
- Good understanding of server-side CSS preprocessors such as Stylus, Less,Sass etc.
- Basic understanding of front-end technologies, such as HTML5, and CSS3
- Sound knowledge of Testing frameworks such as Mocha, Chai, Jasmine, Cucumber etc.
- Experience of writing unit, integration and E2E tests.
- Experience of working with SQL databases.
- Experience of integrating third party APIs.
- Good understanding of code versioning tools, such as Git.
- Good Communication Skills.
JavaNodeJS (Node.js)Python
Android DevelopmentAdvertising at our client is a fast-growing multi-billion dollar business that spans across desktop, mobile and connected devices; encompasses ads on our clients portal and a vast network of hundreds of thousands of third party publishers; and extends across US, EU and an increasing number of international geographies.The Supply Quality organization in Bangalore has the charter to solve optimization problems for ad programs to ensure high-quality ad-impressions. We develop advanced algorithms and systems to optimize performance for our advertisers and publishers. We are focused on solving a wide variety of problems in computational advertising like traffic quality prediction (robot and fraud detection), Security forensics and research, Viewability prediction, Brand Safety and experimentation. Our team includes experts in the areas of distributed computing, machine learning, statistics, optimization, text mining, information theory and big data systems.
The Supply Quality infrastructure(SQI) team builds large-scale real-time transactional solutions, batch and stream processing systems, internet scale crawling solutions and storage infrastructure. We process bid requests in the orders of tens of billions per day with our real-time, batch and stream processing systems. To handle data at this scale, we use cutting-edge open source technologies like Hadoop, Spark, Redis etc.. We are not tied to one technology. Instead, we use what is best suited for the purpose. All of our systems tend to be loosely coupled, communicating using synchronous and asynchronous messaging, leading to a classic distributed processing architecture. All our systems need to also implement complex machine learning and optimization algorithms at scale.
We are looking for a talented Engineering Manager to lead a new big-data engineering initiative within SQI. The team will own building highly available, efficient and low latency internet scale infrastructure including web-scale crawler, contextual processing and classification systems that will be used across multiple advertising use cases. As a leader of the team, you will be responsible to evolve the charter of the team, work with stakeholders to set goals and deliver them. To succeed, you need to demonstrate sound technical acumen, excellent project management skills, great communication skills, and hire, build, and develop your team. You will be responsible for fostering a culture of engineering excelllence towards delivering cutting-edge solutions that materially improve customer experience.
Primary responsibilities:
- Provide technical expertise and leadership throughout product life cycles, influence software engineers best practices for your team and own operational metrics
- Work with business leaders and product managers to define product requirements.
- Prioritize, communicate, maintain, and execute roadmaps, project plans, and commitments
- Work with engineers to define technical requirements and architect and execute best-in-class implementations in agile manner
- Build and maintain world-class customer experience and operational excellence for your deliverables
- Hire, manage, mentor and grow a high performance team of Software Engineers
We are looking for an SEO Specialist to coordinate SEO efforts, including onsite and offsite optimization and keyword expansion research.
We are looking for an analytical and perceptive professional who is a skilled communicator and able to collaborate with various teams. Current knowledge of SEO practices and techniques is essential to this role.
Your goal will be to ensure that content is search-engine friendly and optimized to increase our company’s profitability.
Responsibilities
- Develop and execute successful SEO strategies
- Manage a team of SEO Specialists
- Conduct keyword research to guide content teams
- Review technical SEO issues and recommend fixes
- Optimize website content, landing pages and paid search copy
- Direct off-page optimization projects (e.g. link-building)
- Collect data and report on traffic, rankings and other SEO aspects
- Work with social media and PPC teams to optimize campaigns
- Keep abreast of SEO and integrated marketing trends
Requirements
- Proven experience as SEO Manager, SEM Manager or similar role
- Knowledge of standard and current SEO practices
- Knowledge of HTML/CSS
- Experience with SEO reporting
- Familiarity with relevant tools (e.g. Conductor, Screaming Frog, MOZ) and web analytics tools (e.g. Google Analytics, WebTrends)
- Excellent communication skills
- Strong organizational and leadership skills
- Analytical mindset with numerical aptitude
JavaPython
Laravel
PHPPython
Ruby on Rails (ROR)NodeJS (Node.js)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon