Customer Support

Job Description

• Design technical specifications for RPA (Blue Prism) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.
• Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.
• Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
• Complies with and helps to enforce design and coding standards, policies and procedures.
• Ensures documentation is well maintained.
• Ensures quality of coded components by performing thorough unit testing.
• Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.
• Reports status, issues and risks to tech leads on a regular basis
• Improves skills in automation products by completing automation certification.
• Mentors junior developers and performs code reviews for quality control.

Qualifications

Bachelor degree in Engineering / Computer Science

Additional Information

•  5- 8 years of IT experience and having good understanding of programming concepts.  Should be from a programming background on any coding language (.Net, Java).
• Working experience in RPA for a minimum of 2 years and having project experience of a minimum 3 RPA implementations.
• Understands development methodology and lifecycle
• Should be trained on RPA tools (Blue Prism).
• Self-motivated, team player, action and results oriented.
• Well organized, good communication and reporting skills.

Role Objective:

Big Data Engineer will be responsible for expanding and optimizing our data and database architecture, as well as optimizing data flow and collection for cross functional teams. The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys optimizing data systems and building. The Data Engineer will support our software developers, database architects, data analysts and data scientists on data initiatives and will ensure optimal data delivery architecture is consistent throughout ongoing projects. They must be self-directed and comfortable supporting the data needs of multiple teams, systems, and products

Roles & Responsibilities:

• Sound knowledge in Spark architecture and distributed computing and Spark streaming.
• Proficient in Spark – including RDD and Data frames core functions, troubleshooting and performance tuning.
• Good understanding in object-oriented concepts and hands on experience on Scala with excellent programming logic and technique.
• Good in functional programming and OOPS concept on Scala
• Good experience in SQL – should be able to write complex queries.
• Managing the team of Associates and Senior Associates and ensuring the utilization is maintained across the project.
• Able to mentor new members for onboarding to the project.
• Understand the client requirement and able to design, develop from scratch and deliver.
• AWS cloud experience would be preferable.
• Design, build and operationalize large scale enterprise data solutions and applications using one or more of AWS data and analytics services - DynamoDB, RedShift, Kinesis, Lambda, S3, etc. (preferred)
• Hands on experience utilizing AWS Management Tools (CloudWatch, CloudTrail) to proactively monitor large and complex deployments (preferred)
• Experience in analyzing, re-architecting, and re-platforming on-premises data warehouses to data platforms on AWS (preferred)
• Leading the client calls to flag off any delays, blockers, escalations and collate all the requirements.
• Managing project timing, client expectations and meeting deadlines.
• Should have played project and team management roles.
• Facilitate meetings within the team on regular basis.
• Understand business requirement and analyze different approaches and plan deliverables and milestones for the project.
• Optimization, maintenance, and support of pipelines.
• Strong analytical and logical skills.
• Ability to comfortably tackling new challenges and learn

External Skills And Expertise

Must have Skills:

• Scala
• Spark
• SQL (Intermediate to advanced level)
• Spark Streaming
• AWS preferable/Any cloud
• Kafka /Kinesis/Any streaming services
• Object-Oriented Programming
• Hive, ETL/ELT design experience
• CICD experience (ETL pipeline deployment)

Good to Have Skills:

• AWS Certification
• Git/similar version control tool
• Knowledge in CI/CD, Microservices

• Business Development:
• Identify and pursue new sales opportunities through various channels, including networking, cold calling, and attending industry events.
• Develop and execute strategic plans to achieve sales targets and expand market presence.
• Client Management:
• Build and maintain strong relationships with clients and prospects to understand their needs and provide tailored solutions.
• Conduct presentations and demonstrations of software or services to potential clients.
• Sales Strategy:
• Develop and implement effective sales strategies and tactics to drive revenue growth.
• Analyse market trends and competitor activities to identify new opportunities and adjust sales strategies accordingly.

• Sales Reporting:
• Track and report on sales performance, including key metrics such as sales volume, conversion rates, and customer acquisition.
• Prepare and present regular sales reports to management.
• Customer Service:
• Address client inquiries and resolve issues promptly to ensure high levels of customer satisfaction.
• Follow up with clients to ensure successful implementation and continued satisfaction with products or services.
• Collaboration:
• Work closely with the marketing team to develop and execute promotional campaigns and materials.
• Coordinate with other departments to ensure seamless delivery of products or services to clients.

Qualifications:

• Education:
• Bachelor’s degree in Business, Marketing, or a related field preferred.
• Experience:
• Fresher and experience in a sales role.
• Demonstrated track record of achieving or exceeding sales targets.
• Skills:
• Strong sales and negotiation skills with the ability to close deals effectively.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.

Personal Attributes:

• Results-oriented with a proactive approach to problem-solving.
• High level of motivation and enthusiasm for sales.
• Strong organizational skills and attention to detail.

Compensation:

• Competitive base salary with performance-based commission.

1. We are looking for champions for scalable web application development with experience in

We’re seeking a talented developer to help build our platform from the ground up. As a critical member of a dynamic and highly-motivated team, you will take a critical developers role, and will be responsible for designing & coding new functionality from scratch.

Looking for folks with a hacker mindset

• Write “clean” and well-designed & scalable code
• Maniacal about creating flawless & defect-free delivery
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Maintain a positive and healthy work environment within the team and have fun while doing it
• Contribute in all phases of the development lifecycle right from requirements through till deployment

JOB ROLE: Graphics Designer/Video Editor

EXPERIENCE: 3+ Years

LOCATION: Madurai, India

Job Mode: Full Time

Qualifications & Skills Requirement:

• Bachelor’s Degree in Fine Art Design, Visual Communications, Video Production or related discipline
• Extensive experience with Illustrator, Photoshop, InDesign, and Adobe Premier Pro, After effects and/or Final Cut Pro
• Experience in designing Websites, Logo, Flyers, Name Board and brochures. Experience in editing 4K videos.
• Experience working with Microsoft Office Suite (primarily Word and PowerPoint)
• Collaborative, energetic, and able to work both on a team and independently
• Strong time management and prioritization skills
• Excellent storyteller with exceptional graphic design and video skills with the ability to tailor voice for different channels

Responsibilities & Duties:

• Design and Visual Storytelling - Design and produce the company’s brand collateral, white papers, web landing pages, videos, infographics, social media visuals, email templates, event materials, direct mailers, advertising, promotional materials, and any other assets used in marketing communications.
• Creative Graphic Design Production – Manage the entire graphic design production process including visual concepts, design, production, revision, and final file preparation.
• Video Production – Manage the entire video production process especially in 4K Videos that include Planning, Filming, Producing, Editing, Sourcing Audio and Stock Footage, Creation of supporting graphics, and final file preparation.
• Brand Stewardship - Assure that all existing and new marketing deliverables adhere to Resonance’s brand standards and visual style guidelines and to develop Logo, Website Designing and Name Boards.
• Project Support – Provide direct support to business development staff and project teams in formatting proposals, Flyers, Brochures, Documentations, etc.

• As an independent, self-motivated, and an avid technologist, you should have a strong interest in mobile and intuition for UX and consumer behaviour
• Up to date knowledge of Android (Jetpack and RxPatterns)
• Experienced in publishing and maintaining apps in play store
• Excellent Java programming skills
• Experienced in writing testable code & unit tests
• Experience with the Kotlin programming language a plus
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Familiarity with the use of additional sensors, such as gyroscopes, accelerometers, GPS
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with cloud message APIs and push notifications
• A knack for benchmarking and optimization
• Understanding of Google’s Android design principles and interface guidelines (JETPack, Rx patterns)
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration

1. Write compelling content for Print Ads, Website, and Digital Marketing Ads
2. Collaborate with designers and creative teams and  Write high-quality product descriptions
3. Developing new ideas for a website, SEO, and blog content and help establish brand presence

Role of a Quantitative Trader

Role and Responsibilities:

*Candidate is expected to have a rigorous quantitative aptitude and go-get attitude.

*Candidate will be monitoring closely quantitative models in Derivatives markets and manage the Risk of its open Positions

Requirements:

Education (Candidate should satisfy one of the following)

 B.Sc./M.Sc. Mathematics or B.Sc./M.Sc. Statistics from a reputed college with good grades

 B.Tech with good grades and strong quantitative aptitude

 CFA/FRM Level 1 cleared

 Any other degree with Financial Derivatives as a subject and through knowledge of Options Greeks (Portfolio Level, Risk Management, Hedging)

Preferences:

Following skill sets are not required but candidate will get preference if he/she possesses any of the following:

 Working knowledge of python for historical data analysis or working on real-time analytics getting feed from a web API (Data structures, numpy, scikit-learn, tensor flow)

 MATLAB/R for Time series analysis

 Knowledge of AFL ( Amibroker Formula Language)

Benefits and Advantages for Candidate:

 Steep learning curve

 Extensive training on mathematics of derivatives market

 Dynamic work environment.

 Merit based growth

 Quarterly bonuses Based on Performance post training period (where bonus can surpass the base salary)

Pay Structure:

 Extensive training period(probation period) of 3 months(Stipend Paid during training period INR 20,000)

 Pay Structure post the training period:

Base Salary of 5 Lacs p.a  + Performance Bonuses

Working Hours:

We neither believe in staying unnecessary in office if there's nothing productive to be done nor do we believe in long unproductive lunch breaks.

 Standard Market Hours : 8:45 – 5.00 p.m

 Training Pre and Post market hours