
Customer Support at Contlo
Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.
With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.
At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.
Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.
Responsibilities-
- ● Respond to customer queries in a timely and accurate way, via phone, email or chat
- ● Identify customer needs and help customers use specific features
- ● Analyze and report product malfunctions (for example, by testing different scenarios or
- impersonating users)
- ● Update our internal databases with information about technical issues and useful
- discussions with customers
- ● Monitor customer complaints on social media and reach out to provide assistance
- ● Share feature requests and effective workarounds with team members
- ● Inform customers about new features and functionalities
- ● Follow up with customers to ensure their technical issues are resolved
- ● Gather customer feedback and share with our Product, Sales and Marketing teams
- ● Assist in training junior Customer Support Representatives
Requirements and skills-
- ● Experience as a Customer Support Specialist or similar CS roles
- ● Familiarity with our IT SaaS industry is a must
- ● Experience using help desk software and remote support tools
- ● Understanding of how CRM systems work
- ● Excellent communication and problem-solving skills
- ● Multi-tasking abilities
- ● Patience when handling tough cases
- ● B.Tech/BCA degree

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Role Description
This is a full-time hybrid role for a Business Analyst located in Mumbai.
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2. Map and identify gaps in existing systems.
3. Ideate, Advise and Implement AI Solutions to optimize business process.
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- MBA with focus on Business Analytics or Bachelor's degree in Computer Science or IT
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FLUTTER DEVELOPER
GormalOne LLP. Mumbai IN
GormalOne is on a mission to make dairy farming highly profitable, especially for the smallest farmers living in the most neglected geographies. We are a dairy-focused technology solution provider with a vision to resolve the pain points of everyone in the dairy ecosystem. We are building a comprehensive platform for cattle management where farmers to AITs (Artificial Insemination technicians), para vets, veterinarians, consultants, and corporates can collaborate and benefit each other using data. Nitara offers an easy-to-use artificial intelligence-enabled herd management system for farmers/veterinary/paraprofessionals/AITs.
We are looking for a Flutter developer who has a passion for pushing mobile technologies to the limits. This Flutter app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Flutter programming works closely with other app development and technical teams.
Responsibilities
- Design and build advanced applications for the Flutter platform targeting Android and iOS platforms
- Deploy the built apps in the play store and app store
- Collaborate with cross-functional teams to define, design, and ship new features
- Work with external data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement modern technologies to maximize development efficiency
- Use SOLID principles and design patterns effectively while coding
- Follow general coding guidelines
- In-depth knowledge of DART is necessary
- Working experience in git
Basic Requirements
- Have published more than one original Flutter app
- Built and deployed the flutter app on both Android and iOS platforms
- Experience with offline storage, threading, and performance tuning.
- Familiarity with the use of sensors such as gyroscopes and accelerometers.
- Experience working with remote data via REST and JSON
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- Solid understanding of the full mobile development life cycle.
- In-depth understanding of Object Orientation and any of the object-oriented languages like Java or C#
- Understanding agile development method
- Knowledge of HTML, CSS, and JavaScript
Preferred Requirements
- BS/MS degree in Computer Science, Engineering, or a related subject
- Proven software development experience with Flutter skills
- Proven working experience of minimum 2+ Years in Flutter app development
Kindly note: Salary shall be commensurate with qualifications and experience
Conduct lead generation, prospecting, and qualifying potential new clients. Research companies to create strategic communication plans. Proactively schedule calls with prospective clients via phone and email (including cold calling)
Develop new business via the established channels (telephone and help desk system) and mass communication such as email and social media to introduce the EstateMaster solutions and identify appropriate buyers within the target market.
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- Support sales team to improve performance, control, and maintenance of their leads.
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- Build and cultivate prospect relationships by initiating communications and conducting follow-up communications to move opportunities through the sales funnel.
- Work with the Regional Sales Managers and President to develop and grow the sales pipeline to consistently meet quarterly revenue goals.
- Assisting Marketing Director in writing reports and analyzing data
- Helping to drive leads and online traffic with web-based activities and programs
- Prepare and analyze marketing and sales pipeline reports and dashboards.
- Good knowledge about Blockchain and Crypto is added advantage.


Must-Have:
• Web development frameworks and tools, such as AngularJS, and React JS • Knows frameworks and programming languages such as .NET, C#, JavaScript, and NodeJS. • Must have an idea about hybrid cloud platforms like Azure or AWS • Knowledge about build Tools like Webpack and Grunt • Should know basic design principles and coding practices, such as linters and types • Secure coding practices and protocols such as the Open Web Application Security Project (OWASP) • Basic knowledge of CMS tools and their workings, CMS like Sitecore • Having experience in API and service-based architectures using REST APIs, microservices, and utilizing JSON for web or mobile applications
Good to Have:
• Testing frameworks and tools like Jest, Codecept, Tosca, Jenkins • SQL, PL/SQL, and NoSQL database management. • Knowledge of various web tools and software like Miro, Figma, Visual Studio, VS Code, PyCharm, Jira, Confluence, and DevOps portals • Could have knowledge of payment gateways and their implementations on e-commerce management tools like Hybris • Having knowledge of product life cycle management
Monitor, analyze and fix issues for consumer and business VoIP services and endpoints.
Roles and Responsibilities:
- As a senior engineer, take complete ownership of supporting customer VoIP deployments by debugging issues and providing fixes.
- Document existing call flows
- Build customer confidence to grow/lead local team
- Support customer during PST timezone during critical releases
Required Skills:
- 5+ yrs of supporting VoIP services/applications on Linux platform
- Strong scripting skills with bash/python/perl
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- Experience in debugging Kamailio and Freeswitch/asterisk based applications is a must
- Good problem solving/analytical skills
- Excellent written and verbal communication
Preferred Skills:
- Experience working with open source projects
- Exposure to Level 3-Carrier Integration
- Knowledge of networking protocols

Position description:
- Architecture & Design systems for Predictive analysis and writing algorithms to deal with financial data
- Must have experience on web services and APIs (REST, JSON, and similar) and creation and consumption of RESTful APIs
- Proficiently writing algorithms with Python/Pandas/Numpy; Jupyter/PyCharm
- Experience with relational and NoSQL databases (Eg. MSSQL, MongoDB, Redshift, PostgreSQL, Redis)
- Implementing Machine Learning Models using Python/R for best performance
- Working with Time Series Data & analyzing large data sets.
- Implementing financial strategies in python and generating reports to analyze the strategy results.
Primary Responsibilities:
- Writing algorithms to deal with financial data and Implementing financial strategies in (Python, SQL) and generating reports to analyze the strategy results.
Educational qualifications preferred Degree: Bachelors degree
Required Knowledge:
- Highly skilled in SQL, Python, Pandas, Numpy, Machine Learning, Predictive Modelling, Algorithm designing, OOPS concepts
- 2 - 7 years Full-Time working experience on core SQL, Python role (Non-Support)
- Bachelor’s Degree in Engineering, equivalent or higher education.
- Writing algorithms to deal with financial data and Implementing financial strategies in (Python, SQL) and generating reports to analyze the strategy results.
We are looking for Presentation Specialist (or Presentation Designer) who can work with our business to design a presentation in PowerPoint or another program in order to highlight a particular product or service, work on the project brief from our clients to articulate branding and marketing concepts to the brand’s audience through visual concepts. You’ll be part of a cross-functional team that’s responsible for the entire creative campaign starting from conception to deployment.
Why Will I Apply?
1.I will have Experience to be a part of a brand journey from scratch
2.I will have freedom to fail in pursuit of disruption.
3.I will work and compete with the brightest minds in the category
4.I will enjoy the pressure and perks of higher hierarchy
Roles
1.Campaign ideation and visual presentation on how the branding and messaging for a brand will look like.
2.Creating branding assets still or motion that will be used by the brands to market their products PAN India.
3.Hire and lead an external team in case the work has to be outsourced through excellent contacts in the industry.
Responsibilities
1.Team player with a knack for visual design and utility.
- Deadline driven, organised and understand how people view and understand content.
3.Internet savvy but people friendly, should be as comfortable with a marketing team as they are with any digital device.
- Key responsibility is to design and develop a data pipeline including the architecture, prototyping, and development of data extraction, transformation/processing, cleansing/standardizing, and loading in Data Warehouse at real-time/near the real-time frequency. Source data can be structured, semi-structured, and/or unstructured format.
- Provide technical expertise to design efficient data ingestion solutions to consolidate data from RDBMS, APIs, Messaging queues, weblogs, images, audios, documents, etc of Enterprise Applications, SAAS applications, external 3rd party sites or APIs, etc through ETL/ELT, API integrations, Change Data Capture, Robotic Process Automation, Custom Python/Java Coding, etc
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- Programming experience using Python / Java, to create functions / UDX
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- Experience & expertise in implementing complex data pipelines, including semi-structured & unstructured data processing
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HBOX is a US Based Digital Health Company, Enabling Primary Care Providers (PCP) to
capture true Virtual Care Opportunities beyond Telehealth. We enable PCP to
provide Proactive and Continuous Care and add new Recurring monthly revenue
streams without any upfront cost. With our unique distribution and business
model, we are seeing fast acceptance and great adaption with our target
customers. We have built unique and Industry's first Integrated
Hardware, Cloud & AI Technologies based Virtual care Platform for PCP
Market. We are US focused Post revenue company with customers in 7 US States
and growing extremely fast.
We want a techie at heart. Someone who is happy and curious to work on all aspects of software development. Reporting directly to the CTO, you will be responsible for feature design, development, and continuously optimizing our tech stack.
We are looking for an experienced software engineer with at least 5 years of experience in a startup or product environment. Ideally you have been involved in all aspects of software development from requirements gathering to design, development, deployment and post-release support. We are looking for all-round technical maturity. Our tech stack is Angular, Spring boot and Django/Python.
Key Skills
Java SpringBoot, PostgreSQL/MySQL, Git
AWS, REST api design, Experience integrating with external APIs
Good applied understanding of Object Oriented Programming
Good database modeling and SQL knowledge.
Anticipate how code will perform under production conditions
Understand the performance characteristics of commonly used data structures (maps, lists etc). (Optional) Experience with UI frameworks like: AngularJS/React is a big plus.
Responsibilities and Duties
Build out features across the stack: backend, API design and integration, database optimization, microservices, plugins, queues etc
Fix bugs and write automated tests
Maintain and upgrade our Tech Stack
Translate requirements to design and write/present articulate software design.

Dear Applicant,
Greetings from Heron!
We are pleased to introduce ourselves as a company initiated to bridge the gap between companies, organizations and resources.
We are ‘Heron Strategic Consulting Pvt. Ltd.’- a professional consulting organization which provides solutions to transform Human Resources more employable and solve the major problems faced by companies in managing their finances. We identify the problems faced by emerging startups in finance and HR domain, and we are trying to solve it by tech enabled platform (under construction)
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Job Role |
Developer/Senior Developer – Full Stack (ASP .Net, C#, SQL Server) Experience Level: 2-7 Years. Skills required: • Strong knowledge on http://asp.net/" target="_blank">ASP.NET web technologies. • Proficient in C#, Web API, MS SQL Server, Java Script, CSS, HTML and Jquery • Strong understanding of Object Oriented Programming. • Experience in design, develop and test individual modules using Agile Methodology. • Good understanding of design principles for building a scalable application. • Proficient in developing optimized and responsive UI. • Hands-on experience with Web API and Service Oriented Architecture. • Excellent Communication, presentation, problem-solving and team working skills. • Added advantage for candidates recognized in Coding Contexts or Hackathons. • Candidates with any certifications, awards or work recognition from previous organization are given preference. |
Job Overview |
We are seeking a passionate ASP. Net Developer to join our EffiaSoft Team at Hyderabad Location. In this role, you will work with our team of talented engineers to design and build the next generation web applications. Candidates must possess high coding practices through good design, documentation, unit testing along with excellent problem solving and strategy methods. Also, should get updated with the latest technologies and must have good decision making and communication skills. |
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Roles & Responsibilities |
• Design, build and maintain efficient web based services and applications using .Net programming languages such as ASP. Net, C# Web API and MS SQL Server. • Collaborate with internal teams to produce software design and architecture. • Integrate data storage solutions by developing SQL Server databases which include queries, triggers and stored procedures. • Ensure the best possible performance and quality by working closely with the quality assurance team to ensure delivery of high quality and reliable web applications. • Troubleshooting, debugging and unit-testing code for robustness, including edge cases, usability, and general reliability along with technical designs. • Interact with the clients to define project features and requirements and make necessary changes and update to the applications as per the requirement. • Testing the application on different web browsers to ensure a standard user experience for the clients across all platforms. • Continuous identification, evaluation and implementation of new technologies to improve development efficiency. |
Qualification |
BE, B tech, ME M tech, BS or MS degree in Computer Science Engineering |
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Notice Period |
What is your experience in each technologies
Asp.Net:
C#:
Web Api:
Javascript:
jquery:
http://vb.net/" target="_blank">vb.net:
crystal report:
Database:
Troubleshooting:
GIT Tools:
Which project you currently working?
What is duration of the project?
What is strength of the project:
What is you role and responsibility in the current project?

