11+ Customer Support Jobs in Coimbatore | Customer Support Job openings in Coimbatore

We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.

Experience: 0-1 Yr

• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner. 

• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately. 

• Processing excellent product knowledge to enhance customer support. 

• Ability to meet deadlines and prioritize tasks

• Competency in Microsoft applications including Word, Excel, and Outlook. 

• Updating, implementing, and maintaining procedures. 

• Documenting and communicating the results of your efforts. 

• Conducting meetings and presentations to share ideas and findings. 

• Prioritizing initiatives based on business needs and requirements

• Working closely with clients, technicians, and managerial staff. 

• Able to speak Hindi, Tamil & English

Job Description : 

Responsibilities:

• Develop and maintain automated test scripts using Cypress for web applications.

• Conduct API testing using Postman to ensure the functionality, reliability, and performance of APIs. 

• Collaborate with developers and other stakeholders to identify and resolve defects and issues. 

• Create and execute test plans and test cases for both frontend and backend systems. 

• Design and implement automation frameworks to enhance test coverage and efficiency. 

• Perform load and stress testing to identify performance bottlenecks.

• Analyze and interpret test results, providing detailed reports and recommendations. 

• Stay up-to-date with industry trends and best practices in automation testing.

Requirements:

• Proven experience in automation testing with Cypress.

• Strong knowledge of API testing tools such as Postman.

• Proficiency in scripting languages like JavaScript or Python.

• Familiarity with software QA methodologies, tools, and processes.

• Experience with continuous integration tools like Jenkins.

• Excellent problem-solving skills and attention to detail.

• Strong communication and collaboration skills

Must Have:

  Automation, Cypress, API, Strong Java or .Net coding, Sql

Cloud Architect

Role: Software Engineer/Senior Software Engineer

Openings: 2

YOE: 5+ years | 8+ years

Notice Period: Immediate to 60 days

Mandatory skills: Python/Go development with strong cloud engineering expertise in AWS/Azure

Responsibilities:

• Design, architect, and implement cloud solutions on AWS and Azure platforms.
• Collaborate with stakeholders to gather requirements and develop cloud strategies aligned with business objectives.
• Lead the technical design and implementation of cloud infrastructure, ensuring scalability, security, and performance.
• Provide guidance and best practices to development teams for cloud-native application development.
• Evaluate and recommend cloud services, tools, and technologies to optimize cloud infrastructure.
• Develop automation scripts and templates for provisioning and managing cloud resources.
• Conduct performance tuning, troubleshooting, and optimization of cloud environments.
• Stay current with industry trends and emerging technologies in cloud computing.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field. Master's degree preferred.
• 5+ years of experience in cloud architecture and design.
• Proficiency in AWS and Azure cloud platforms, including but not limited to EC2, S3, Lambda, VPC, IAM, Azure VM, Azure Storage, Azure Functions, etc.
• Strong understanding of cloud-native architectures, microservices, containers, and serverless computing.
• Experience with infrastructure-as-code tools such as Terraform, CloudFormation, ARM templates, etc.
• Hands-on experience with DevOps practices and tools, including CI/CD pipelines, Docker, Kubernetes, etc.
• Excellent communication and collaboration skills, with the ability to work effectively in a cross-functional team environment.
• Certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, or equivalent are a plus.

We Build Responsible AI Solutions. We are:

• A Software/Product Development Organization delivering next-generation technologies.
• Great Place To Work (GPTW) Certified, fostering a culture of trust and collaboration.
• Recognized as ET's Future Ready Organization, driving innovation responsibly.

Why join us Multicoreware Inc?

● Shape the Future of AI: At MulticoreWare Inc., you’ll work on cutting-edge technologies like computer vision, natural language processing, and generative AI, redefining industries and advancing humanity's digital future.

● Be Part of a Visionary Team: Collaborate with some of the brightest minds in AI and software engineering, solving complex challenges and driving innovation in high-performance computing and AI-powered solutions.

● Accelerate Your Growth: Experience unparalleled career development with exposure to groundbreaking projects, advanced tools, and a culture that values continuous learning and professional excellence.

● Make an Impact Globally: Work on products and solutions that influence industries like automotive, media, and healthcare, delivering responsible AI-driven innovation worldwide.

● Innovate with Purpose: Join a team where your passion for technology meets a mission-driven approach, creating solutions that blend innovation, efficiency, and sustainability.

SKILLS: SAP ABAP,ABAP,SAP OO ABAP.

Location: Chennai, Bhubaneswar ,Coimbatore

Experience : 3 - 7 years

Primary Skills /Must Have Skills:

• SAP WRICEF expertise
• SAP OO ABAP expertise
• Good knowledge of integration with at least 2 SAP modules(FI, SD, MM, PP, QM, CS,PS)
• Experience  in Debugging, Analyzing and enhancing standard objects.
• Adobe / Smart Forms
• Good knowledge of at least two

1. SAP Activate Methodology
   2. SAP Release Management
                        3. ASAP Methodology
                        4. SAP DevOps
                        5. ITSM Tool(ServiceNow/Remedy)

Job description

We are seeking a skilled Level 1/Level 2 SAS Administrator with at least 3 years of experience to provide technical support to our US-based clients. This is an onsite role requiring availability during night shifts (US time zones). The successful candidate will be responsible for managing and maintaining SAS environments, troubleshooting technical issues, performing installations and upgrades, and ensuring optimal system performance. This role demands strong analytical and problem-solving skills to resolve complex challenges while providing proactive and reliable support.

Key Responsibilities:

• SAS Environment Management: Administer SAS servers and tools, including configuration, performance tuning, and routine maintenance of SAS applications.
• SAS Grid Management: Manage SAS Grid environments, ensuring efficient workload balancing and high availability.
• Metadata Management: Manage SAS metadata, including user account creation, role assignment, permissions, and library configuration.
• Issue Troubleshooting: Diagnose and resolve SAS server and application issues such as performance bottlenecks, user access problems, and system errors.
• System Administration: Perform SAS installations, upgrades, hotfixes, and patch management across development, testing, and production environments.
• SAS Migration & Upgrade: Plan and execute SAS environment migrations and upgrades with minimal downtime.
• Batch Job Management: Schedule and monitor batch jobs using tools such as SAS Flow Manager or LSF to ensure timely data processing and adherence to SLAs.
• Backup and Recovery: Conduct regular metadata and system backups, validate backup integrity, and manage restoration processes during disaster recovery scenarios.
• Incident Management: Manage tickets (e.g., P1, P2) for SAS-related issues using ITSM tools like ServiceNow or JIRA, ensuring timely resolution and communication updates.
• Security Management: Implement and review security policies, renew SAS licenses and SSL certificates, and conduct periodic access audits.
• Monitoring and Maintenance: Monitor SAS server health, analyze usage metrics and logs, and proactively address potential issues.
• Documentation: Develop and maintain comprehensive documentation for SAS environment configurations, troubleshooting procedures, and operational processes.

Required Qualifications:

• Minimum of 3 years of hands-on experience in SAS Administration, managing enterprise-level SAS environments.
• Expertise in SAS tools such as SAS Management Console, SAS Enterprise Guide, and SAS Studio.
• Strong understanding of operating systems (Linux/UNIX, Windows) and database systems (e.g., Teradata, Oracle, SQL).
• Experience with batch job scheduling and monitoring tools (e.g., Flow Manager, BMC Control-M).
• Proven experience troubleshooting SAS environment issues, including metadata management and performance tuning.
• Experience in SAS Grid, SAS Metadata, SAS Migration, and SAS Upgrades.
• Excellent verbal and written communication skills, with the ability to effectively interact with US-based clients.
• Willingness to work onsite during night shifts in alignment with US time zones.

If you are a dedicated SAS Administrator looking to work in a challenging and rewarding environment, we encourage you to apply.

We are currently seeking skilled and motivated Angular Developers to join our dynamic and innovative development team. As an Angular Developer, you will be responsible for designing, developing, and maintaining high-performance, scalable Frontend applications.

Join DataCaliper and step into the vanguard of technological advancement, where your proficiency will shape the landscape of data management and drive businesses toward unparalleled success.

Please find below our job description, if interested apply / reply sharing your profile to connect and discuss.

Company: Data caliper

URL: https://datacaliper.com/

Work location: Coimbatore

Experience: 8-15 years

Joining time: Immediate – 4 weeks

Required skills:

-Strong knowledge and hands-on development experience in Angular

-Good understanding of Typescript Dom manipulation technique & RESTful services

-Hands-on experience in implementing Angular applications, directives, interceptors, guards, etc.

-Experience on automated unit testing framework E.g. Jasmine, Karma, etc.

-Working knowledge with code versioning tools e.g. git, svn etc.

-Good communication skill

#HiringNow

We are looking "Branch Manager - Sales" for Reputed Client @ Permanent Role.

Experience :3+ Years

•Justify the budget of total sales designed by organization for the branch cost MoM which are sales + revenue + MF + franchisee acquisition + branch profitability.

•Source HNI clients and franchisee every month.

•Generate good revenue for the company as per the expectations and promote all the products of the company.

•Work on improving the sales number at branch level.

Location : Coimbatore

• UNIX / LINUX - 2 to 5 years’ experience
• DB design - 2 to 5 years’ experience.
• Team Lead - 2 to 5 years’ experience managing a team size of 8 - 12 persons.
• Overall experience in managing platforms across web & mobile developments, ability to conduct scrum meets, allocate & monitor work.
• The candidate should have an overall experience of 7 to 10 years, with a combination of the above.
• Strong team management skills, ability to drive the team & meet the deliveries.

Proven skills in producing and editing technical content within a complex business environment. The writer professional will be experienced in leading storyboarding sessions, participating in key review meetings / final document review, content sign off, and document production. The experience of coordinating and updating a knowledge base system is beneficial. Analyze RFPs, perform QC checks of compliance matrix, proposal outlines, and identify questions that may be submitted to the customer. Core

Responsibilities:

 Excellent written communication skills

 Support Bid Processing managers / Lead throughout the proposal process, including assist in developing the technical documents, monitor the progress of effort against the schedule, follow up on action items, control document preparation, and version control, and coordinating the final packaging and delivery

 Proficient in documentation development tools such as Microsoft Office

 Ability to meet tight deadlines while maintaining a high level of quality

 Competent in defining, planning and managing proposal deliverable

 Familiarity with software development services and business terminology.

Additional Information

Preferred Education BE degree with strong technical communication.