11+ Customer Support Jobs in Coimbatore | Customer Support Job openings in Coimbatore

We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.

Experience: 0-1 Yr

• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner. 

• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately. 

• Processing excellent product knowledge to enhance customer support. 

• Ability to meet deadlines and prioritize tasks

• Competency in Microsoft applications including Word, Excel, and Outlook. 

• Updating, implementing, and maintaining procedures. 

• Documenting and communicating the results of your efforts. 

• Conducting meetings and presentations to share ideas and findings. 

• Prioritizing initiatives based on business needs and requirements

• Working closely with clients, technicians, and managerial staff. 

• Able to speak Hindi, Tamil & English

Integration Developer

ROLE TITLE

Integration Developer

ROLE LOCATION(S)

Bangalore/Hyderabad/Chennai/Coimbatore/Noida/Kolkata/Pune/Indore

ROLE SUMMARY

The Integration Developer is a key member of the operations team, responsible for ensuring the smooth integration and functioning of various systems and software within the organization. This role involves technical support, system troubleshooting, performance monitoring, and assisting with the implementation of integration solutions.

ROLE RESPONSIBILITIES

·       Design, develop, and maintain integration solutions using Spring Framework, Apache Camel, and other integration patterns such as RESTful APIs, SOAP services, file-based FTP/SFTP, and OAuth authentication.

·       Collaborate with architects and cross-functional teams to design integration solutions that are scalable, secure, and aligned with business requirements.

·       Resolve complex integration issues, performance bottlenecks, and data discrepancies across multiple systems. Support Production issues and fixes.

·       Document integration processes, technical designs, APIs, and workflows to ensure clarity and ease of use.

·       Participate in on-call rotation to provide 24/7 support for critical production issues.

·       Develop source code / version control management experience in a collaborative work environment.

TECHNICAL QUALIFICATIONS

·       5+ years of experience in Java development with strong expertise in Spring Framework and Apache Camel for building enterprise-grade integrations.

·       Proficient with Azure DevOps (ADO) for version control, CI/CD pipeline implementation, and project management.

·       Hands-on experience with RESTful APIs, SOAP services, and file-based integrations using FTP and SFTP protocols.

·       Strong analytical and troubleshooting skills for resolving complex integration and system issues.

·       Experience in Azure Services, including Azure Service Bus, Azure Kubernetes Service (AKS), Azure Container Apps, and ideally Azure API Management (APIM) is a plus.

·       Good understanding of containerization and cloud-native development, with experience in using Docker, Kubernetes, and Azure AKS.

·       Experience with OAuth for secure authentication and authorization in integration solutions.

·       Strong experience level using GitHub Source Control application.

·       Strong background in SQL databases (e.g., T-SQL, Stored Procedures) and working with data in an integration context.

·       Skilled with Azure DevOps (ADO) for version control, CI/CD pipeline implementation, and project management.

·       Experience in Azure Services, including Azure Service Bus, Azure Kubernetes Service (AKS), Azure Container Apps, and ideally Azure API Management (APIM) is a plus.

GENERAL QUALIFICATIONS

·       Excellent analytical and problem-solving skills, with a keen attention to detail.

·       Effective communication skills, with the ability to collaborate with technical and non-technical stakeholders.

·       Experience working in a fast paced, production support environment with a focus on incident management and resolution.

·       Experience in the insurance domain is considered a plus.

EDUCATION REQUIREMENTS

·       Bachelor’s degree in Computer Science, Information Technology, or related field.

Manage IT network and client systems as well as daily technical operations that meet and exceed the school’s education and business technology requirements

Support long-term IT-based educational programs that enhance the delivery of education services and development of the school community

Overview of Responsibilities:

The IT Manager is responsible for managing and overseeing day-to-day implementation, to realize fault tolerance of key IT area. Support and maintenance in the following areas:

1.  Manage the procurement of IT systems.
2.  Lead the IT team in providing Help Desk services for Teaching staff and Students with IT based educational programs that enhance the delivery of teaching and learning.
3.  Prepare and manage the IT infrastructure budget and account for IT fixed assets.
4.  Coordinate IT infrastructure and support requirements with Academic IT Staff, and provide technical support for IT development projects in the Schools.  Work closely with Academic IT Staff in management and control of teaching software purchases, databases, and configuration control of Staff Laptops.
5.  Provide technical support to national IT infrastructure projects for schools and new facility development ensuring consistency in implementation and policy.

The IT Manager is responsible for managing and overseeing day-to-day implementation, support and maintenance in the following areas:

Network

1.  Direct daily maintenance to ensure maximum reliability and minimum service interruption
2.  Manage installation of required updates on infrastructure and client systems
3.  Maintain core services
4.  Recommend and implement changes and system enhancements to improve the network

Client platforms

1.  Set up, install and maintain desktops and laptops in the school
2.  Ensure standard configurations across the deployed systems
3.  Directly and with third party vendors manage the repair and servicing of equipment
4.  To seamlessly connect with the IT infrastructure in the new site, ensure the IT operation in the new site goes well

Software

1.  Ensure all software is properly licensed
2.  Manage the installation and upgrade schedules for educational and business software
3.  Provide technical support for school management, accounting and educational software
4.  Assist the teaching staff in identifying and integrating educational software available in India  and internationally

IT security

1.  Ensure all LANs and VPNs are secure from both electronic and physical intrusion
2.  Review and maintain a proper level of access and password control
3.  Ensure data integrity through routine database scans
4.  Establish a disaster recovery plan
5.  Guarantee network data is backed up on a daily basis

Reprographics

1.  Work with third party vendors to ensure the reprographics equipment runs smoothly
2.  Provide technical support as needed

Audio/ visual equipment

1.  Maintain the school’s inventory of audio/ visual equipment
2.  Assist in the installation and setup of equipment as needed

IT training and help desk support

1.  Provide training for both educational and business applications as needed
2.  Ensure proper procedures and staffing are in place to respond to teaching and admin staff requests in a timely manner
3.  Analyze problems, develop solutions, arrange preventive measures and maintain clear and consistent communications with internal customers on IT issues  

New facility development

1.  With the Project Manager, develop IT infrastructure plans and budgets
2.  Prepare IT and telecom cabling plans
3.  Identify hardware and software requirements
4.  Manage purchasing, installation and servicing of equipment with third party vendors
5.  Conduct infrastructure and product testing
6.  Manage IT handover and acceptance procedures

General requirements

1.  Maintain an inventory of all IT, audio/ visual equipment and licenses
2.  Ensure consistent documentation of the operating environment
3.  Develop the annual IT plan and budget with the Head of Technology
4.  Evaluate and set standards for hardware and software
5.  Develop change management schemes that smooth the transition to new equipment and procedures earning speedy acceptance of new equipment and upgrades
6.  Perform general IT duties as required

The IT Manager holds primary responsibility within location for IT and IT related issues.

Skills and Experience Required:

1.  Must have a minimum of 8 years IT systems and operations management experience including 5 in the K12 education sector
2.  Minimum 5 years experience with IT infrastructure budgets and cost management
3.  Minimum 5 years experience supervising professional IT personnel
4.  Must be able to read, analyze and interpret computer hardware and systems management technical manuals and procedures
5.  Strong personal skills to communicate directly with end users in sometimes tense situations
6.  Bachelors degree in computer science, information systems or related computer field
7.  Strong to Fluent written and verbal English
8.  Strong initiative, integrity and good judgment
9.  Fast problem solving skills in new situations
10.  Ability to handle multiple tasks simultaneously 

Desire experience of leading and managing I.T. based projects and vendor management

  IT systems and operations management experience

   Microsoft Windows OS, Microsoft Server and related technologies

  Network management experience including LAN/ WAN/ VPN

  Open Directory and/or Active Directory management experience

  Desire experience managing network policies and protocols including firewall configuration, content filtering, and related technologies

Manual Tester (Mobile & API) – 2+ Yrs Exp | Coimbatore

• Looking for passionate testers with 2+ years of hands-on experience in manual testing for mobile apps and APIs.
• Strong logical skills and attention to detail are a must.
• Good communication is essential to work with cross-functional teams.

Job Title : Multi Stack Trainer

Skills: JavaScript, React.js, Angular, HTML5

Node.js (Express, NestJS)Python (Django

🌟 HR Internship (Unpaid Training Period – Coimbatore)

Company: KGiSL MicroCollege (Part of the KG Group)

Location: Coimbatore

Duration: 3 Months (Training Period – Unpaid)

Post-Training: Eligible for salary upon successful completion and performance

About Us

KGiSL MicroCollege, part of the renowned KG Group, is committed to empowering fresh graduates through skill-based learning and real-time industry exposure. We offer hands-on training and growth opportunities in various corporate domains.

Internship Overview

We are looking for enthusiastic freshers who are eager to build a career in Human Resources (HR). This internship offers end-to-end HR training and hands-on experience in real-time HR functions.

What You’ll Learn

• Recruitment process (sourcing, screening, scheduling interviews)
• Onboarding and induction procedures
• Employee engagement activities
• HR operations and documentation
• Payroll basics and compliance overview
• Performance management systems
• HR policies and process implementation

Eligibility

• Fresh graduates (any discipline) passionate about pursuing a career in HR
• Strong communication and interpersonal skills
• Eager to learn and grow in a corporate environment

Training Details

• Duration: 3 Months (Unpaid)
• Type: Full-time, On-site (Coimbatore)
• Post Training: Stipend/salary based on performance after successful completion

Why Join Us

• Get real-world HR experience and professional mentorship
• Gain exposure to corporate HR practices
• Opportunity to get absorbed into the HR team after the internship period

Role Description

This is a full-time on-site role for the Head of Artificial Intelligence at KGiSL Educational Institutions, located in Coimbatore. The Head of Artificial Intelligence will be responsible for overseeing and developing AI strategies and initiatives. Daily tasks include leading AI research projects, developing innovative AI solutions, managing a team of AI professionals, and collaborating with various departments to integrate AI methodologies into different functions. The role also involves staying current with industry advancements and ensuring compliance with ethical and regulatory standards.

Qualifications

• Strong background in Computer Science and Data Science
• Extensive experience in Pattern Recognition, Natural Language Processing (NLP), and Computer Vision
• Proven leadership and team management skills
• Excellent problem-solving and analytical skills
• Advanced degree Master's in a related field
• Strong communication and collaboration skills
• Experience in the educational sector is a plus
• 8 Years of experience in Artificial Intelligence

Title: Senior Java Developer

Top Skills: Java , Spring boot, Microservices, MYSQL, PL/SQL, NoSQL

Work Mode:- Full time

Location:- Teynampet, Chennai, Tamil Nadu

Employer: Innovating digital experiences with cutting-edge technology, design, and user-focused solutions for global brands

We are seeking a highly skilled and experienced Sr. Java Developer with a proven track record in

delivering high-quality applications. If you're passionate about building modern, scalable, and

robust software solutions, we want to hear from you!

Required Qualifications

7+ years of software development experience with a focus on delivering robust and

efficient solutions.

Strong proficiency in Java and its latest versions and expertise in developing

Java-based applications.

Hands-on experience with relational databases and proficiency in writing complex SQL

queries.

Familiarity with Enterprise Java (J2EE / Java EE / Spring) application architectures.

Demonstrated history of delivering modern, high-cadence applications using:

Agile methodologies and test-driven development (TDD).

CI/CD pipelines for streamlined deployment and updates.

Git version control for collaborative development.

Job Description

Java Developer Transformational Product Experiences .

Preferred Skills

Knowledge of microservices architectures and Domain-Driven Design (DDD).

Working knowledge of Python and JavaScript/Node.js.

Experience with Object-Relational Mappers (ORMs) such as Hibernate or JPA.

Strong Problem Solving skills

Bonus Skills

Exposure to emerging Generative AI technologies and tools like OpenAI APIs and GPT

large language models (LLMs).

Practical experience with MongoDB or other NoSQL, MySQL databases.

#HiringNow

We are looking "Branch Manager - Sales" for Reputed Client @ Permanent Role.

Experience :3+ Years

•Justify the budget of total sales designed by organization for the branch cost MoM which are sales + revenue + MF + franchisee acquisition + branch profitability.

•Source HNI clients and franchisee every month.

•Generate good revenue for the company as per the expectations and promote all the products of the company.

•Work on improving the sales number at branch level.

Location : Coimbatore

We are looking "Tele Marketer" for Reputed Client @ Coimbatore Permanent Role 

Experience: 0-3 Yrs

Preference:

a. Fluency in English, Tamil and Hindi should be excellent.

b. Should be good in cold calling

Interview Rounds: 

1. Online Assessment 

2. Face-to-Face Interview in Coimbatore