11+ Customer Support Jobs in Coimbatore | Customer Support Job openings in Coimbatore

We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.

Experience: 0-1 Yr

• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner. 

• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately. 

• Processing excellent product knowledge to enhance customer support. 

• Ability to meet deadlines and prioritize tasks

• Competency in Microsoft applications including Word, Excel, and Outlook. 

• Updating, implementing, and maintaining procedures. 

• Documenting and communicating the results of your efforts. 

• Conducting meetings and presentations to share ideas and findings. 

• Prioritizing initiatives based on business needs and requirements

• Working closely with clients, technicians, and managerial staff. 

• Able to speak Hindi, Tamil & English

Job Position: Lead II - Software Engineering

Domain: Information technology (IT)

Location: India - Thiruvananthapuram

Salary: Best in Industry

Job Positions: 1

Experience: 8 - 12 Years

Skills: .Net, Sql Azure, Rest Api, Vue.Js

Notice Period: Immediate – 30 Days

Job Summary:

We are looking for a highly skilled Senior .NET Developer with a minimum of 7 years of experience across the full software development lifecycle, including post-live support. The ideal candidate will have a strong background in .NET backend API development, Agile methodologies, and Cloud infrastructure (preferably Azure). You will play a key role in solution design, development, DevOps pipeline enhancement, and mentoring junior engineers.

Key Responsibilities:

• Design, develop, and maintain scalable and secure .NET backend APIs.
• Collaborate with product owners and stakeholders to understand requirements and translate them into technical solutions.
• Lead and contribute to Agile software delivery processes (Scrum, Kanban).
• Develop and improve CI/CD pipelines and support release cadence targets, using Infrastructure as Code tools (e.g., Terraform).
• Provide post-live support, troubleshooting, and issue resolution as part of full lifecycle responsibilities.
• Implement unit and integration testing to ensure code quality and system stability.
• Work closely with DevOps and cloud engineering teams to manage deployments on Azure (Web Apps, Container Apps, Functions, SQL).
• Contribute to front-end components when necessary, leveraging HTML, CSS, and JavaScript UI frameworks.
• Mentor and coach engineers within a co-located or distributed team environment.
• Maintain best practices in code versioning, testing, and documentation.

Mandatory Skills:

• 7+ years of .NET development experience, including API design and development
• Strong experience with Azure Cloud services, including:
• Web/Container Apps
• Azure Functions
• Azure SQL Server
• Solid understanding of Agile development methodologies (Scrum/Kanban)
• Experience in CI/CD pipeline design and implementation
• Proficient in Infrastructure as Code (IaC) – preferably Terraform
• Strong knowledge of RESTful services and JSON-based APIs
• Experience with unit and integration testing techniques
• Source control using Git
• Strong understanding of HTML, CSS, and cross-browser compatibility

Good-to-Have Skills:

• Experience with Kubernetes and Docker
• Knowledge of JavaScript UI frameworks, ideally Vue.js
• Familiarity with JIRA and Agile project tracking tools
• Exposure to Database as a Service (DBaaS) and Platform as a Service (PaaS) concepts
• Experience mentoring or coaching junior developers
• Strong problem-solving and communication skills

Job Title : Lead System Administrator / Team Leader – Server Administration (NOC)

Experience : 12 to 16 Years

Location : Bengaluru (Whitefield / Domlur) or Coimbatore

Work Mode : Initially Work From Office (5 days/week during probation), Hybrid thereafter (3 days WFO)

Salary : Up to ₹28 LPA (including 8% variable)

Notice Period : Immediate / Serving / up to 30 days

Shift Time : Flexible (11:00 AM – 8:00 PM)

Role Overview :

We are seeking an experienced Lead System Administrator / Team Leader to manage our server administration team and ensure the stability, performance, and security of our infrastructure. This is a hands-on leadership role that demands technical depth, strategic thinking, and excellent team management capabilities.

Mandatory Skills :

• Windows Server Administration
• Citrix, VMware, and Hypervisor Platforms
• 1–2 Years of Team Lead / Leadership Experience
• Scripting (PowerShell, Bash, etc.)
• Infrastructure as Code – Terraform / Ansible
• Monitoring, Backup, and Compliance Tools Exposure
• Experience in 24/7 Production Environments
• Strong Communication & Documentation Skills

Key Responsibilities :

• Lead and mentor a team of system/server administrators.
• Manage installation, configuration, and support of Windows-based physical & virtual servers.
• Ensure optimal uptime, performance, and availability of server infrastructure.
• Oversee Active Directory, DNS, DHCP, file servers, and backup systems.
• Implement disaster recovery strategies & capacity planning.
• Collaborate with security, application, and network teams.
• Create and maintain SOPs, asset inventories, and architectural documentation.
• Drive compliance with IT policies and audit standards.
• Provide on-call support and lead incident management for server-related issues.

Qualifications :

• Bachelor’s degree in Computer Science, IT, or related field.
• 10+ Years in server/system administration, including 1 to 2 years in a leadership capacity.
• Strong knowledge of Windows Server environments.
• Hands-on experience with Citrix, VMware, Nutanix, Hyper-V.
• Familiarity with Azure cloud platforms.
• Proficient in automation and scripting tools (PowerShell, Bash).
• Knowledge of Infrastructure as Code using Terraform and Ansible.
• Certifications like MCSA/MCSE, RHCE are a plus.
• Excellent communication, documentation, and team management skills.

Interview Process :

1. L1 – Technical Interview (with Partner Team)
2. L2 – Technical Interview (Client)
3. L3 – Techno-Managerial Round
4. L4 – HR Discussion

Job Title: Business Development Executive (BDE) – IT Sales

Location: Coimbatore, Tamil Nadu

Experience: 3 Years Total (Minimum 1 Year in IT Sales Required)

Employment Type: Full-Time

Job Summary:

We are looking for a motivated and results-driven Business Development Executive with experience in IT Sales to join our team in Coimbatore. The ideal candidate will have a strong understanding of ERP, Cloud Solutions, and SaaS-based products, with the ability to generate leads, build client relationships, and drive business growth.

Key Responsibilities:

• Identify and develop new business opportunities for ERP, Cloud, and SaaS solutions.
• Generate leads through cold calling, networking, social media, and other channels.
• Conduct product presentations and demonstrations to potential clients.
• Understand client requirements and propose suitable IT solutions.
• Collaborate with internal teams to ensure smooth project handover and client satisfaction.
• Meet and exceed monthly and quarterly sales targets.
• Maintain accurate records of sales activities in CRM tools.
• Stay updated on industry trends, competitors, and emerging technologies.

Required Skills & Qualifications:

• Education: Bachelor’s degree in Business, Marketing, IT, or related field.
• Experience: Minimum 3 years overall experience, including 1+ year in IT Sales.
• Strong understanding of ERP, Cloud Computing, and SaaS Sales.
• Excellent communication, negotiation, and presentation skills.
• Proven track record of achieving sales targets in IT solutions.
• Ability to work independently and as part of a team.
• Willingness to travel within the region as required.

Preferred Skills:

• Prior experience selling ERP or Cloud-based software solutions.
• Familiarity with CRM tools (e.g., HubSpot, Zoho CRM, Salesforce).
• Understanding of the local business landscape in Coimbatore and surrounding regions.

Compensation:

• Competitive salary with attractive incentive structure based on performance.

Job Title: Business Development Executive (IT Sales – ERP / SaaS / Cloud)

Location: Coimbatore (Work from Office)

Experience: 1 to 3 Years

Salary: Up to ₹5 LPA

Employment Type: Full-time

Industry: Information Technology (B2B Sales)

About the Role:

We are looking for an enthusiastic Business Development Executive with experience in IT product sales (ERP, SaaS, or Cloud solutions). The ideal candidate will be responsible for driving B2B sales, generating new business opportunities, and nurturing client relationships to achieve revenue goals.

Key Responsibilities:

• Identify, prospect, and engage potential B2B clients for ERP/SaaS/Cloud solutions.
• Understand client requirements and provide suitable technical and business solutions.
• Manage the entire sales cycle from lead generation to closing deals.
• Build and maintain strong, long-term customer relationships.
• Collaborate with the technical and marketing teams to ensure client satisfaction.
• Achieve monthly and quarterly sales targets.
• Stay updated on market trends, competitor activities, and emerging technologies.

Required Skills & Qualifications:

• Bachelor’s degree in Business, IT, or related field.
• 1–3 years of experience in IT Sales / Software Sales / B2B Sales.
• Proven track record in selling ERP, SaaS, or Cloud-based products.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated with a target-driven attitude.
• Ability to work independently and in a team environment.

Perks & Benefits:

• Competitive salary (up to ₹5 LPA) + performance incentives.
• Opportunity to work with innovative tech solutions and a dynamic team.
• Growth and learning opportunities in a fast-paced IT environment.

Company Description

KGISL Institute of Technology is a higher education institution located in Coimbatore, Tamil Nadu, India. As part of the KGISL Campus, the institute is committed to delivering quality education in the field of technology. With a focus on both theoretical and practical learning, KGISL Institute of Technology aims to produce skilled professionals who can meet the demands of the industry.

Role Description

This is a full-time on-site role for an Assistant Professor in the Computer Science and Engineering (CSE) department. Located in Coimbatore, the Assistant Professor will be responsible for teaching undergraduate and graduate courses, guiding student projects, and conducting research. Day-to-day tasks will include preparing lecture materials, evaluating student performance, mentoring students, and participating in faculty meetings. The role also involves contributing to curriculum development and engaging in departmental activities.

Qualifications

Strong knowledge in Computer Science and Engineering subjects.

Experience in teaching at the undergraduate and graduate levels.

Research skills and the ability to guide student projects.

Excellent written and verbal communication skills.

Proficiency in curriculum development and academic assessment.

Master's degree in Computer Science, Engineering, or a related field.

Experience in the use of digital tools and teaching technologies is an advantage.

Commitment to continuous improvement and professional development.

We are seeking a dynamic and knowledgeable Assistant Professor in the Department of Computer Science to deliver high-quality teaching, engage in impactful research, and contribute to departmental and institutional service activities. The candidate must demonstrate a passion for education and an ability to inspire and mentor students.

We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.

Responsibilities:-

• Design and build applications for the iOS platform
• Ensure the performance, quality, and responsiveness of applications
• Collaborate with a team to define, design, and ship new features
• Identify and correct bottlenecks and fix bugs
• Help maintain code quality, organization, and automatization

Skills:-

• Proficient with Objective-C or Swift.
• Familiarity with RESTful APIs to connect iOS applications to back-end services
• Knowledge of other web technologies and UI/UX standards
• Understanding of Apple’s design principles and interface guidelines
• Knowledge of low-level C-based libraries is preferred
• Familiarity with cloud message APIs and push notifications
• Knack for benchmarking and optimization
• Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)
• Familiarity with continuous integration

Education Qualification:-

• Undergraduate in Engineering related to Computer Science and Information Technologies and Postgraduate in Computer Science
• Shouldn’t have Backlog or Arrear.

We are looking for  4+ years of experience as a Cloud Engineer or Administrator able to demonstrate in-depth knowledge of the cloud computing market, enterprise, and open-source technologies.

- Azure AZ-104 Certified Azure Administrator, AWS  Certification or GCP Professional Certification required

 Advanced scripting (Bash, PowerShell, Python) .E
experience in automation, configuration, etc. Ideally has experience with Puppet, Chef, Ansible, or equivalent.

 Container technologies (Kubernetes, Rancher, Docker, CoreOS)

 Experience in support and configuration of systems and application monitoring services (CloudWatch, Prometheus, StackDriver, Azure Monitor)

 Experience with cloud management and governance technologies (CloudHealth, CloudCheckr)

Experience using, and configuring ITSM systems (Zendesk, ServiceNow)

Familiarity with running mission-critical infrastructure within 24x7 production environment

Proven skills in producing and editing technical content within a complex business environment. The writer professional will be experienced in leading storyboarding sessions, participating in key review meetings / final document review, content sign off, and document production. The experience of coordinating and updating a knowledge base system is beneficial. Analyze RFPs, perform QC checks of compliance matrix, proposal outlines, and identify questions that may be submitted to the customer. Core

Responsibilities:

 Excellent written communication skills

 Support Bid Processing managers / Lead throughout the proposal process, including assist in developing the technical documents, monitor the progress of effort against the schedule, follow up on action items, control document preparation, and version control, and coordinating the final packaging and delivery

 Proficient in documentation development tools such as Microsoft Office

 Ability to meet tight deadlines while maintaining a high level of quality

 Competent in defining, planning and managing proposal deliverable

 Familiarity with software development services and business terminology.

Additional Information

Preferred Education BE degree with strong technical communication.