11+ Customer Support Jobs in Coimbatore | Customer Support Job openings in Coimbatore

We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.

Experience: 0-1 Yr

• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner. 

• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately. 

• Processing excellent product knowledge to enhance customer support. 

• Ability to meet deadlines and prioritize tasks

• Competency in Microsoft applications including Word, Excel, and Outlook. 

• Updating, implementing, and maintaining procedures. 

• Documenting and communicating the results of your efforts. 

• Conducting meetings and presentations to share ideas and findings. 

• Prioritizing initiatives based on business needs and requirements

• Working closely with clients, technicians, and managerial staff. 

• Able to speak Hindi, Tamil & English

Job Description:

MulticoreWare Inc develops heterogeneous software for Media and Automotive markets. It develops and licenses world-class video codec libraries, such as the widely used x265 (open-source HEVC encoding library) and supports tier-1 global streaming video services and video encoding solution providers.

As a Senior SW Engineer/Technical Lead, you will join MulticoreWare’s growing team of world-class engineers, and architects in its offices at Chennai, India, to implement, and deliver solutions in video pipelines and products. You will work in a result-oriented team with a culture of transparency and minimal bureaucracy. MulticoreWare provides a collaborative work environment with opportunities to learn, grow and progress in your career path.

Key Responsibilities:

• Implement, test, and deliver production-quality software, architected for problems in video pipelines of internal and customer IPs
• Lead the execution and implementation of product features with a small team of engineers and mentor the junior engineers within the team
• Conduct meticulous code-reviews to ensure bug-free and high-quality deliverables.
• Contribute towards product release cycles by developing tests deployed in continuous integration frameworks, fixing bugs identified during release, etc.
• Interface with customers, support customer evaluations of products and debugging of customer issues

Qualifications:

• Bachelor’s degree in Computer Science, Computer Engineering, or Electrical Engineering with 5 + years’ experience, or a Master’s degree in similar areas with 3+ years’ experience
• Excellent C/C++ development and debugging experience in creating production-grade software on Windows and Unix-based platforms
• Hands-on experience in video coding with an in-depth knowledge of HEVC, AVC, VP9, AV1 and VVC 
• Strong interest in video/imaging technologies, including video/image compression, analytics, and streaming/delivery
• Demonstrated analytical, problem solving and troubleshooting skills, with a meticulous attention to detail
• Working knowledge of code management systems such as Git and Bitbucket
• Good verbal and written communication skills

Preferred Qualifications:

• Experience with continuous integration frameworks like Jenkins
• Experience with heterogeneous programming libraries such as OpenCL, CUDA
• Experience with platform-specific software optimizations like SIMD to enable higher performance software
• Understanding of Agile / Scrum methodologies
• Experience in interacting with geographically distributed teams for reviews and meetings

About the Role

We’re seeking a Senior Software Engineer to join our innovative team and build high-quality, scalable products. You’ll design intuitive user interfaces, leverage modern AI coding tools, and mentor junior engineers. Our tech stack includes React, Django, Go, and SQL databases, but we prioritize strong fundamentals and the ability to quickly learn any framework. This is an in-office role, requiring you to work from our office location.

Responsibilities

Design and develop scalable full-stack solutions with a focus on intuitive UI Use AI coding assistants (e.g., Cursor, Copilot, Clause Code) to enhance code quality and efficiency Mentor junior engineers, fostering technical growth and collaboration Translate business and product requirements into robust technical solutions Improve engineering processes and tools to boost productivity and scalability

Requirements

3+ years of professional full-stack development experience (post-internship) Proficiency in React, Django, Go, and SQL databases, or ability to learn fast Experience building user-friendly interfaces and using AI coding tools Strong problem-solving skills and ability to deliver high-quality, scalable features Passion for mentoring and thriving in a fast-paced, collaborative environment Willingness to work in-office at our designated location

Nice-to-Haves

Experience with other modern front-end or back-end frameworks Familiarity with DevOps practices or cloud platforms (e.g., AWS, GCP, Azure) Hands-on experience in building AI-Powered features. B2B SaaS Experience

Why Join Us?

Join a team where your strong fundamentals and adaptability drive innovation. We value ownership, collaboration, and building impactful products in a dynamic in-office environment.

Responsibilities

• Design and implement advanced solutions utilizing Large Language Models (LLMs).
• Demonstrate self-driven initiative by taking ownership and creating end-to-end solutions.
• Conduct research and stay informed about the latest developments in generative AI and LLMs.
• Develop and maintain code libraries, tools, and frameworks to support generative AI development.
• Participate in code reviews and contribute to maintaining high code quality standards.
• Engage in the entire software development lifecycle, from design and testing to deployment and maintenance.
• Collaborate closely with cross-functional teams to align messaging, contribute to roadmaps, and integrate software into different repositories for core system compatibility.
• Possess strong analytical and problem-solving skills.
• Demonstrate excellent communication skills and the ability to work effectively in a team environment.

Primary Skills

• Generative AI: Proficiency with SaaS LLMs, including Lang chain, llama index, vector databases, Prompt engineering (COT, TOT, ReAct, agents). Experience with Azure OpenAI, Google Vertex AI, AWS Bedrock for text/audio/image/video modalities.
• Experience in Agentic AI tools such as: LangGraph, Langchain, Autogen, Smolagents, Agentic RAG, Crew Al, ADK (Agent Development Kit), Agents, Gen Al Conversational Chatbot, MCP (model context protocol), ACP (Agent communication protocol), AZA (Agent-to-Agent), etc.
• Familiarity with Open-source LLMs, including tools like TensorFlow/Pytorch and Huggingface. Techniques such as quantization, LLM finetuning using PEFT, RLHF, data annotation workflow, and GPU utilization.
• Cloud: Hands-on experience with cloud platforms such as Azure, AWS, and GCP. Cloud certification is preferred.
• Application Development: Proficiency in Python, Docker, FastAPI/Django/Flask, and Git.
• Natural Language Processing (NLP): Hands-on experience in use case classification, topic modeling, Q&A and chatbots, search, Document AI, summarization, and content generation.
• Computer Vision and Audio: Hands-on experience in image classification, object detection, segmentation, image generation, audio, and video analysis.

We are looking "Tele Marketer" for Reputed Client @ Coimbatore Permanent Role 

Experience: 0-3 Yrs

Preference:

a. Fluency in English, Tamil and Hindi should be excellent.

b. Should be good in cold calling

Interview Rounds: 

1. Online Assessment 

2. Face-to-Face Interview in Coimbatore

SharePoint Developer

Job Description

We are seeking a highly skilled SharePoint Developer with 4-15 years of experience to join our dynamic team. The ideal candidate will have a deep understanding of SharePoint technologies and a proven track record of designing, developing, and deploying robust SharePoint solutions.

Responsibilities:

• Design, develop, and customize SharePoint solutions, including workflows, custom forms, and web parts.
• The candidate must know tamil language.
• Migrate SharePoint environments and upgrade existing solutions to the latest versions.
• Troubleshoot and resolve complex technical issues related to SharePoint.
• Collaborate with business analysts, project managers, and other stakeholders to understand requirements and deliver effective solutions.
• Stay updated with the latest SharePoint trends and technologies.
• Adhere to best practices and coding standards.

Required Skills and Experience:

• Strong proficiency in SharePoint development, including SharePoint Framework (SPFx), PowerShell scripting, and SharePoint Add-ins.
• In-depth knowledge of SharePoint architecture, configuration, and administration.
• Experience with SharePoint Online and on-premises environments.
• Strong understanding of web development technologies, including HTML, CSS, and JavaScript.
• Experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI) is a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.

If you are a passionate SharePoint Developer with a proven track record of delivering innovative solutions, we encourage you to apply.

About CercleX:-

CercleX is a digital technology platform which is a leading https://cerclex.com/blog/waste-management-in-tamil-nadu/">waste management company in Tamilnadu  with an extended outlook of circularity through its various ventures into the field of sustainability.

We have received FICCI Impactful Cleantech Startup Award, MeitY Emerging Startup Award, TVS Capital Budding Nxt Gen Entrepreneur Award, and many more for our digital solutions enabling transactions between waste generators, and aggregators, processors, and bringing in complete transparency, traceability to the waste ecosystem.

https://play.google.com/store/apps/details?id=com.scrapmarketCCX">Cercle X ScrapMarket is an app that helps you buy and sell scrap by connecting 100% verified buyers and sellers of scrap across India.CercleX  helps brands to accomplish their sustainability targets with https://cerclex.com/extended-producer-responsibility/">Extended Producer responsibility and research solid waste managemet on the environment to ensure the environment is eco free.

• Experience in developing apps using Reactjs with Redux, React hooks, react-router with Javascript ES6

• Developing new user-facing features using React.js

• Integrate APIs with frontend components using React.js

• Ensuring user experience determines design choices.

• Developing features to enhance the user experience.

• Striking a balance between functional and aesthetic design.

• Ensuring web design is optimized for smartphones.

• Building reusable code for future use.

• Optimizing web pages for maximum speed and scalability.

• Utilizing a variety of markup languages to write web pages.

• Maintaining brand consistency throughout the design.
  
  

• Degree in computer science or related field.

• Understanding of key design principles.

• Proficiency in React.js,HTML, CSS, JavaScript, and jQuery.

• Understanding of server-side CSS.

• Experience with graphic design applications such as Adobe Illustrator.

• Experience with responsive and adaptive design.

𝗔𝗯𝗼𝘂𝘁 𝗖𝗲𝗿𝗰𝗹𝗲 𝗫

Cerclex is the one of leadinghttps://cerclex.com/"> waste management company in india which works as a digital technology platform for the waste management and recycling Industry with an extended outlook of circularity through its various ventures into the field of sustainability.

We have received FICCI Impactful Cleantech Startup Award, MeitY Emerging Startup Award, TVS Capital Budding Nxt Gen Entrepreneur Award, and many more for our digital solutions enabling transactions between waste generators, and aggregators, processors, and bringing in complete transparency, traceability to the waste ecosystem.

CercleX  helps brands to accomplish their sustainability targets withhttps://cerclex.com/extended-producer-responsibility/"> Extended Producer responsibility and researchhttps://cerclex.com/blog/the-effects-of-solid-waste-on-environment/"> solid waste managemet on the environment to ensure the environment is eco free.

To succeed as a backend developer, you should be focused on building a better, more efficient program and creating a better end-user experience. You should be knowledgeable, collaborative, and motivated.

Back-end Developer Responsibilities:

• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement.
• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• Developing ideas for new programs, products, or features by monitoring industry developments and trends.
• Recording data and reporting it to proper parties, such as clients or leadership.
  Participating in continuing education and training to remain current on best
• practices, learn new programming languages, and better assist other team members.
• Taking lead on projects, as needed.
• Develop web applications and web services using Java Spring Boot, Spring Cloud Frameworks, AWS
  
  Back-end Developer Requirements:
  
  
• Bachelor’s degree in computer programming, computer science, or a related field.
• Fluency or understanding of specific languages, such as Java, Nodejs,React,JSON,PHP, or Python, and operating systems may be required.
• Strong understanding of the web development cycle and programming techniques and tools.
• Focus on efficiency, user experience, and process improvement.

• Minimum of 2- 5 years of experience in Odoo Implementation & Development
• Specialized in ODOO.
• Programming Language: Python, BackboneJS, HTML5, BootstrapCSS
• Familiarity with some ORM (Object Relational Mapper) libraries
• Experience in Python web framework such as Django, Flask, etc.,
• Good Knowledge in any SQL database administration
• Understanding of the threading limitations of Python, and multi-process architecture.
• Experience in developing modular plugins for any open source enterprise business web applications.
• Knowledge in integrating third party applications using any API / web service is also preferred.
• Strong background in Object Oriented Programming
• Hands-on experience in PostgreSQL.
• Should have Technical and Functional knowledge in ODOO
• Knowledge in HTML 5, CSS and JS is must.
• Experience in Odoo Commerce & Website platform added as plus

• Experience in Python programming and Odoo/Open ERP project.
  
• Experience in developing new Odoo modules and applications using Python
  
• Sound knowledge of coding, unit testing, server deployment and troubleshooting.
• Follow the agile methodology to deliver the quality module.
  
• Follow the code standards on both python and odoo.
  
• Understand the business process and be able to provide the solution / recommendation