11+ Customer Support Jobs in Coimbatore | Customer Support Job openings in Coimbatore

We are looking "Customer Support Trainee" for Reputed Client @ Coimbatore Permanent Role.

Experience: 0-1 Yr

• The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner. 

• Support represent interact with customers on a variety of channels such as phone, email,and ensure that all valid customer concerns are being dealt with immediately. 

• Processing excellent product knowledge to enhance customer support. 

• Ability to meet deadlines and prioritize tasks

• Competency in Microsoft applications including Word, Excel, and Outlook. 

• Updating, implementing, and maintaining procedures. 

• Documenting and communicating the results of your efforts. 

• Conducting meetings and presentations to share ideas and findings. 

• Prioritizing initiatives based on business needs and requirements

• Working closely with clients, technicians, and managerial staff. 

• Able to speak Hindi, Tamil & English

Job Position: Lead II - Software Engineering

Domain: Information technology (IT)

Location: India - Thiruvananthapuram

Salary: Best in Industry

Job Positions: 1

Experience: 8 - 12 Years

Skills: .Net, Sql Azure, Rest Api, Vue.Js

Notice Period: Immediate – 30 Days

Job Summary:

We are looking for a highly skilled Senior .NET Developer with a minimum of 7 years of experience across the full software development lifecycle, including post-live support. The ideal candidate will have a strong background in .NET backend API development, Agile methodologies, and Cloud infrastructure (preferably Azure). You will play a key role in solution design, development, DevOps pipeline enhancement, and mentoring junior engineers.

Key Responsibilities:

• Design, develop, and maintain scalable and secure .NET backend APIs.
• Collaborate with product owners and stakeholders to understand requirements and translate them into technical solutions.
• Lead and contribute to Agile software delivery processes (Scrum, Kanban).
• Develop and improve CI/CD pipelines and support release cadence targets, using Infrastructure as Code tools (e.g., Terraform).
• Provide post-live support, troubleshooting, and issue resolution as part of full lifecycle responsibilities.
• Implement unit and integration testing to ensure code quality and system stability.
• Work closely with DevOps and cloud engineering teams to manage deployments on Azure (Web Apps, Container Apps, Functions, SQL).
• Contribute to front-end components when necessary, leveraging HTML, CSS, and JavaScript UI frameworks.
• Mentor and coach engineers within a co-located or distributed team environment.
• Maintain best practices in code versioning, testing, and documentation.

Mandatory Skills:

• 7+ years of .NET development experience, including API design and development
• Strong experience with Azure Cloud services, including:
• Web/Container Apps
• Azure Functions
• Azure SQL Server
• Solid understanding of Agile development methodologies (Scrum/Kanban)
• Experience in CI/CD pipeline design and implementation
• Proficient in Infrastructure as Code (IaC) – preferably Terraform
• Strong knowledge of RESTful services and JSON-based APIs
• Experience with unit and integration testing techniques
• Source control using Git
• Strong understanding of HTML, CSS, and cross-browser compatibility

Good-to-Have Skills:

• Experience with Kubernetes and Docker
• Knowledge of JavaScript UI frameworks, ideally Vue.js
• Familiarity with JIRA and Agile project tracking tools
• Exposure to Database as a Service (DBaaS) and Platform as a Service (PaaS) concepts
• Experience mentoring or coaching junior developers
• Strong problem-solving and communication skills

• Oversee daily store operations, ensuring everything runs smoothly and efficiently.
• Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.
• Maintain high standards of customer service, addressing customer concerns and feedback.
• Monitor inventory levels, order stock, and manage product displays.
• Analyze sales data and prepare reports for senior management.
• Implement promotional activities and sales strategies to drive revenue.
• Ensure compliance with all company policies, health and safety regulations, and local laws.
• Conduct regular store audits and ensure the store's appearance is up to company standards.
• Handle store budgets, payroll, and scheduling efficiently.

Job Summary:

We are seeking a seasoned Java Backend Developer Lead to drive the design, development, and deployment of robust backend systems. This role requires hands-on coding expertise, architectural vision, and the ability to mentor and lead a team of developers in delivering high-performance, scalable applications.

Key Responsibilities:

• Lead the backend development team in designing and implementing microservices-based architectures using Java (preferably Java 11+).
• Architect and develop RESTful APIs and backend services using Spring Boot, Hibernate, and related frameworks.
• Collaborate with DevOps teams to streamline CI/CD pipelines using Jenkins, Docker, and Kubernetes.
• Ensure code quality through code reviews, unit testing (JUnit/TestNG), and integration testing.
• Optimize application performance and scalability through profiling and tuning.
• Guide team members in adopting best practices in software engineering, including Agile methodologies.
• Work closely with product managers, frontend developers, and QA teams to deliver end-to-end solutions.
• Maintain documentation and ensure knowledge sharing across the team.

Required Skills:

• Strong proficiency in Java, Spring Boot, and REST API development.
• Experience with relational databases (MySQL, PostgreSQL) and NoSQL (MongoDB, Redis).
• Familiarity with messaging systems like Kafka or RabbitMQ.
• Solid understanding of cloud platforms (AWS, Azure, or GCP).
• Experience with containerization and orchestration tools (Docker, Kubernetes).
• Excellent problem-solving, debugging, and analytical skills.
• Strong leadership and communication abilities.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• 7+ years of backend development experience, with at least 2 years in a lead role.
• Exposure to security best practices and performance testing tools like JMeter.

Job Title: Business Development Executive (BDE) – IT Sales | Coimbatore / Tamil Nadu

Location: Coimbatore, Tamil Nadu (On-site preferred; local candidates only)

Experience Required: Minimum 3 years in B2B IT Sales

Industry: Information Technology / Software Solutions

About the Role:

We are looking for a Business Development Executive (BDE) with strong experience in B2B IT sales, client handling, and revenue growth. The ideal candidate will have a proven track record in acquiring and managing clients, handling end-to-end sales cycles, and driving business growth through consultative selling.

Key Responsibilities:

• Identify and develop new business opportunities in the IT / software services domain.
• Handle end-to-end client management — from lead generation to deal closure.
• Maintain strong relationships with existing and new clients to ensure repeat business.
• Develop and execute revenue growth strategies.
• Prepare business proposals, quotations, and sales presentations.
• Achieve monthly and quarterly sales targets.
• Work closely with the technical and delivery teams to ensure client satisfaction.

Required Skills & Experience:

• Minimum 3 years of experience in B2B IT Sales (not EdTech or educational sales).
• Proven track record in client acquisition, revenue management, and account handling.
• Excellent communication and negotiation skills.
• Strong understanding of IT products, services, and market trends.
• Self-driven and target-oriented professional.
• Must be based in Coimbatore or Tamil Nadu and available for on-site meetings when required.

Preferred Background:

• Experience in software development services, IT consulting, or SaaS sales.
• Prior exposure to domestic or international B2B clients.
• Candidates with an existing client network will be preferred.

Compensation:

Competitive salary + performance-based incentives

Interview & Work Location: Kochi, Coimbatore

Experience- 3-5 years

Notice Period - immediate to 30 Days

Who we are;

Orion delivers game changing business transformation & digital product development with agility at scale. With a maturity and scale of 25+ years in the industry, Orion has 6200 + associates working across 12 major delivery centers across the globe! Follow us on the links below to know more!

Key Accountability;

• Performs implementation of high level design and specifications.

• Develops low level design, class diagrams, flow charts.

• Performs Unit testing of individually developed components and fix errors, if any.

• Assist in preparation of design, technical reference & operational documentation, packaging document in collaboration with the Lead.

• Strives for technology innovation in terms of exploring new and efficient ways of writing code.

• Is responsible for writing simple, reusable code by following coding standards.

• Ensure proper documentation of implementation and reviews.

• Ensure timely follow ups and escalations with leads with respect to any process gaps/risks/impediments.

Key Competencies;

• Strong knowledge of .netcore, SQL Server, Angular 6+

• Basic understanding of Azure Cloud and Azure functions

• Fair understanding of object-oriented programming (OOP)

• Fair understanding of WCF / Web Services / JQuery / CSS / Ajax/HTML 5/ JavaScript.

• Fair understanding of Entity Framework.

• Knowledge of design patterns will be an added advantage.

• Clear communication skills are of high importance

• Ability to quickly learn new concepts and software is necessary

• Candidate should be a self-motivated, independent, detail oriented, responsible team player and exhibit

• exceptional relationship management skills

• Passionate about building high-quality systems with software implementation best practices

Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent practical experience).

Benefits:

• Competitive salary and performance-based incentives.

• Flexible work environment (Remote/Hybrid options available).

• Health insurance and other perks.

• Learning and development opportunities.

• Collaborative and innovative work culture.

Skillset Summary: ReactJS, Codeigniter, YII or Laravel

Who are we?

Cartrabbit is a software-as-a-service (SaaS) product startup based in Coimbatore, building customer retention and lead generation tools for eCommerce businesses with over 50,000+ customers worldwide. An entirely modern platform that takes you to the world-class product development workflow that promisingly meets customer needs and success. Cartrabbit is committed to maintaining a safe and productive work environment, and you will be a part of an awesome SaaS product development team and incredible benefits that include:

Working on cutting-edge technologies and innovative products

Provide opportunities to work on exciting projects in a vertical B2B niche SaaS.

Opportunity to work in a Product Company

Flexible working hours

What we are looking for?

We are looking for PHP Developers with experience in Laravel to join our team. The ideal candidate should have experience in developing web applications from scratch and be able to work independently, as well as collaboratively with a team. The successful candidate will be responsible for designing, developing, and maintaining complex web applications.

What is the skill set required for this job profile?

• Candidates should have a strong knowledge of PHP.
• Write clean, well-designed code using the PHP framework, and other related technologies
• Candidates should have experience/ knowledge working with at least one PHP framework, such as Laravel, Symfony, CodeIgniter, Yii, or CakePHP. They should have a good understanding of the framework's architecture and be able to use it to develop complex web applications.
• Candidates should have experience with front-end web technologies such as HTML, CSS, and JavaScript. They should be able to create responsively and have experience with front-end frameworks such as React, Angular, or Vue.js.
• Candidates should be familiar with version control systems such as Git and be able to collaborate effectively with other developers using tools such as GitHub or Bitbucket.
• Candidates should be able to analyze complex problems and find solutions using logical reasoning and creative thinking. They should be able to troubleshoot and debug issues quickly and effectively.
• Candidates should be able to communicate effectively with team members, project managers, and stakeholders.

• Candidates should be committed to continuous learning and staying up-to-date with emerging trends and technologies in web development and PHP frameworks. They should be willing to take on new challenges and be able to adapt to changing technologies and requirements.

What you’ll be doing

• Designing and developing web applications using PHP frameworks such as Laravel, Symfony, CodeIgniter, Yii, or CakePHP
• Writing clean and efficient code that follows industry best practices and standards
• Should be able to read and understand the existing code base
• Collaborating with cross-functional teams to identify and prioritize features for new and existing applications
• Build integrations with multiple eCommerce platforms for our SaaS applications
• Implementing and maintaining third-party APIs to integrate with existing applications
• Troubleshooting and debugging applications to ensure optimal performance and usability
• Collaborating with other developers to maintain and improve existing code and applications
• Working with project managers to ensure projects are completed on time
• Testing and deploying code to production environments.
• Staying up-to-date with emerging trends and technologies in web development and PHP frameworks

Job Location: Coimbatore(work from office)

Educational Qualification:

Bachelor's degree in Computer Science  or a related degree Program

Fresher candidates with good programming language are applicable for this position.

Front-end Developer with a passion for sustainability

• Git
• Angular
• Bootstrap, Material-UI, TailwindCSS or any other widely-adapted CSS library/framework
• Sass or other css preprocessors
• NgRx or other state management libraries
• StorybookJS
• Jest or other Javascript unit testing libraries

• Solid understanding and experience
• Cross-browser compatibility
• Front End optimisation
• Frontend architecture
• REST APIs and integrations
• Object Oriented Programming concepts
• Design Patterns
• TDD (Test Driven Development)
• Agile

• Any cloud provider services (AWS/Azure/Google Cloud etc.,)
• Docker or any other virtualization technology
• NodeJS (ExpressJS, LoopbackJS, HapiJS etc.,)
• Interface design tools like XD, Figma
• Developing REST APIs