Zolve
https://zolve.comAbout
Zolve’s mission is simple: we want to make financial products accessible to everyone.
Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:
- A Bank Account you can create from anywhere in the world in under five minutes
- A high-limit Credit Card that helps build a healthy credit score
- Easy, lightning-fast, cross-border money transfers with the best rates in the market
Zolve is expanding its horizons, and we’re excited to open our doors to everyone expanding theirs.
We believe: that if space tourism is real, so is reaching for the stars.
Connect with the team
Jobs at Zolve

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
- Communicating with customers through various channels (email/chat)
- Take ownership of the tickets and resolve the inquiry to customer’s expectations to deepen the relationship and achieve highest level of customer satisfaction
- Deliver extraordinary service by responding to questions concerning signups, bank and card interest rates, managing disputes and others
- Keeping records of customer interactions, transactions, comments, and complaints.
- Build rapport quickly with customers/clients and put them at ease
- Proven high initiative and energy level with good influencing, decision-making and collaboration skills
- Deliver on Customer Service Metrics as Per Goals ( Customer Satisfaction, Value Generation, Query Resolution, Call Handling Time, Quality etc.)
- Keeping yourself updated on company products to effectively manage customer queries.
- Smart Graduates with excellent communication skills
- 1 year to 3 years of experience working in customer support roles
- Demonstrated ability to handle highly complex and manual queries, excel knowledge
- Candidate with Corporate Card/Credit Card Servicing knowledge is preferred
- Empathetic, organised, problem solver
- Open to work in shifts (rotational day and night shifts).
- This is full-time, work from an office opportunity based out of Bangalore.
- No Cab facility will be provided but shift allowance will be provided.

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
ABOUT US
Zolve’s mission is simple: we want to make financial products accessible to everyone. Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:
- A Bank Account you can create from anywhere in the world in under five minutes
- A high-limit Credit Card that helps build a healthy credit score
- Easy, lightning-fast, cross-border money transfers with the best rates in the market
We believe: that if space tourism is real, so is reaching for the stars.
RESPONSIBILITIES
- Responsible for driving customer excellence & bringing the customer perspective to all business decisions
- Work with cross-functional teams (business, product, design, content, marketing etc.) and wear the hat of the customer to constructively challenge the teams and to develop a customer-first mindset and implement customer focused strategies
- Own and drive the overall NPS metric for Zolve
- Consistently scan the market for best practices, best in class journeys, best in class customer delighter elements etc. and own market intelligence from a customer experience perspective
- Understand the competitive landscape and be an expert on our competition and how they are positioned
- Obtain insights into customers’ usage of current products, untapped opportunities and customer personas, through interviews, surveys, and sales data
- Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target customer personas.
- Serve as a customer evangelist within the organization
REQUIREMENTS
- 1. Obsessed with improving customer experience 🙂
- 2. Obsessed with improving customer experience 🙂
- 3. Obsessed with improving customer experience 🙂
- 4-6 years of B2C product experience
- Preferably has worked or studied in the US
- A creative and quantitative thinker
- Significant attention to detail
- Demonstrable experience collaborating with cross-functional teams, across geographies, and taking ownership of key metrics
- Excellent presentation, written, and verbal communication skills

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.


• Min 9+ Years in Android Application Development, know how’s of iOS development is an advantage.
• Experience with cross platform technologies - React Native, Flutter is a big plus
• Managing systems in production and understands the release process, monitoring, and debugging
• 1-2 years of experience managing and growing engineering teams
• Proven results-oriented person with a focus on delivering quality products
• Experience in designing, implementing, and maintaining high performance, high availability, large-scale
applications
• Ability to work in a fast-paced, agile development environment.

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

- 8+ years of relevant work experience
- Well-versed in data structures, algorithms, and software design. Programming experience with at least one of
- Java or Python and object-oriented design
- Knowledge on SQL, NoSQL databases, Messaging/Caching technologies and AW deployments is a plus
- Exposure to the architecture and design (design patterns, security, reliability and scaling) of new and current systems. Experience in building highly scalable business applications, which involve implementing large complex business flows involving multiple third-party integrations
- Prior startup experience is a plus

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

- 8+ years of experience with one of the top frontend frameworks - React (preferred) and with App development (recommended)
- Demonstrated experience in managing successful engineering teams across both web and app development
- Solid understanding of modern CSS methodologies like SCSS, SASS
- Exposure to latest developments in UI development like PWA, Single Page Apps, Hybrid Apps, Responsive web design etc
- Deep understanding of Javascript topics including the V8 Engine, Async, Memory
- Management, Duplex Communication.
- Understanding of app development practices
- Prior startup experience is a plus

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Requirements
- 2+ years of experience with one of the top frontend frameworks - React (preferred)/ Angular / Vue
- Solid understanding of modern CSS methodologies like SCSS, SASS
- Exposure to latest developments in UI development like PWA, Single Page Apps, Hybrid Apps, Responsive web design etc
- Working knowledge of RESTful APIs, HTTP 2, Socket Connections
- Deep understanding of Javascript topics including the V8 Engine, Async, Memory Management, Duplex Communication.
- Experienced in Unit / Integration / Visual Testing.
- Ability to develop pixel-perfect web pages from designs
- Prior startup experience is a plus

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

REQUIREMENTS
- 5+ years of non-internship professional software development experience
- 1+ years of exposure to the architecture and design (design patterns, security, reliability and scaling) of new and current systems.
- Bachelors/Masters degree in computer science or other related fields
- Programming experience with at least one modern language such as Java or Python including object-oriented design
- A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design.
- Proven ability to take initiative and dive into new areas of technology.
- Passion for learning, analysing technology trade-offs and shipping products.
- Knowledge on SQL, NOSQL databases and AWS deployments is a plus
- Strong sense of ownership, urgency and drive
- Ability to work well with people and be both highly self motivated and motivating
- Must be independent and comfortable in a fast paced, ambiguous and often multi-directional work environment
JOB RESPONSIBILITIES
- You will build cutting-edge secure and scalable systems by writing simple and efficient code.
- You will push your design and architecture limits for new product development.
- You will be the owner of your feature and work directly with product teams to drive customer impact.
- You will ensure that the systems you oversee are secure, fault-tolerant and are performing reliably at high volumes.
- Constantly look at possibilities to improve the overall functioning of the product.
- You possess a strong desire to learn and contribute solutions and ideas to a broad team
- You are independent and comfortable in a fast paced, ambiguous and often multi-directional work environments
- You will manage multiple tasks and use sound judgment when prioritizing
- You can collaborate with globally-located cross functional team in building customer-centric products
- You will analyze existing software implementations to identify areas of improvement and provide estimates for implementing new features
- Full stack experience is a plus
- Understanding of complete SDLC and Agile methodologies
- Domain expertise in Financial Services, Banking or Payments
- Code Quality –Code Hygiene (Coverage, Complexity, Usability)
- Collaboration –Strong peer review standards

Similar companies
About the company
Top-rated B2B/B2C eCommerce, marketplace, hyperlocal and mobile app development. We worked with fortune 500 in last 10 years - Let's work together.
Jobs
6
About the company
Jobs
33
About the company
Jobs
8
About the company
GaragePlug is a transportation cloud-based platform that assists service organizations in increasing their operational efficiency and creating a memorable customer experience that will win a client for life. Specifically, GaragePlug helps these organizations win customers for life by providing them with an unforgettable experience.
It was established in 2017 by seasoned professionals in the automotive business, and it is now being supported and extended by hundreds of industry experts. Its one-of-a-kind digital customer engagement and operations management system was developed with careful consideration given to all of the potential obstacles that a company that provides automotive service may face. Currently relied on by hundreds of enterprises across more than 12 countries, GaragePlug is rapidly growing internationally!
Jobs
10
About the company
Jobs
10
About the company
Jobs
1
About the company
Founded in 2014 by two passionate individuals during their second year at Christ College, Bangalore, Moshi Moshi is a young, creative, and committed communication company that encourages clients to always "Expect the EXTRA."
Our diverse team of over 160+ people includes Art directors, Cinematographers, Content and copy writers, marketers, developers, coders, and our beloved puppy, Momo. We offer a wide range of services, including strategy, brand design, communications, packaging, film and TVCs, PR, and more. At Moshi Moshi, we believe in creating experiences rather than just running a company.
We are amongst the fastest growing agencies in the country with a very strong value system.
Below are the five of the nine principles we believe in strongly.
- Communicate Clearly.: Prioritize clear and open dialogue.
- Doing things morally right.: Uphold integrity in all endeavors.
- Dream it, do it.: Always Embrace optimism and a can-do attitude.
- Add logic to your life.: Ensure that rationality guides our actions.
- Be that fool.: Fearlessly challenge the impossible.
Come find yourself at Moshi Moshi.
Jobs
16
About the company
Sun King is a leading global provider of off-grid solar energy solutions, designed to serve the 1.8 billion people who lack reliable or affordable access to traditional electrical grids. With a mission to power brighter lives, the company focuses on underserved markets across Africa and Asia. Sun King's product range includes solar lanterns, solar home systems, and solar inverters, tailored to meet a variety of energy needs—from portable lighting to powering entire homes.
The company's innovative solutions, such as the recently launched PowerHub 3300 and expandable solar home systems, reflect their commitment to evolving customer demands. With operations in over 40 countries and millions of products sold, Sun King makes solar energy accessible through pay-as-you-go financing options. The company’s network of field agents plays a key role in selling, installing, and servicing products, driving local economic development. Rooted in sustainability, Sun King also implements a Sustainable Financing Framework and ensures customer satisfaction through extensive service centers and after-sales support.
Jobs
1
About the company
Averlon is an innovative cloud security company that revolutionizes how organizations approach cybersecurity. Their platform performs deep graph analysis of cloud environments, mapping potential attack paths from code to cloud. By focusing on true risks rather than overwhelming users with alerts, Averlon enables security teams to identify and mitigate real-world threats efficiently.
The company's approach combines panoptic visibility, attack chain analysis, and rapid remediation capabilities. Trusted by leading enterprises, Averlon's solution stands out for its ability to cut through noise, prioritize critical vulnerabilities, and significantly reduce response times. This unique approach allows organizations to gain a clear picture of their security landscape quickly, empowering them to focus on the most impactful security measures in an increasingly complex cloud environment.
Jobs
1
About the company
At LH2, we’re a group of entrepreneurs who’ve been at the game over the last decade. We’ve done everything under the sun - fundraising from tier 1 venture capital rms, bought companies, sold them, built 500 member teams, worked with fortune 500 companies, had 50M annual visitors on our web platforms and much more. LH2 is Liquid Hydrogen, just as it propels rockets into outer space, we believe that we can propel your business to reach great heights.
Jobs
7