Consultant- Customer Support

About us

We are an AI (Artificial Intelligence) platform company focused on the TMT (Technology Media and Telecom) industry. Our focus is on M&A (Mergers and Acquisitions) use case. We work with Investment Banks, Private Equity firms and Corporations globally. Our uniqueness is in automating research and analytics thereby releasing ~90% of the manual effort

We are looking for the best professionals in TMT available in India and outside,

Role: Senior Consultants ( TMT )

Job Overview:

You will be working on creation of many globally unique analytics assets as part of our Product and then using the outputs of the Product to provide consulting to our clients. You will experience working with some of the sharpest minds in the TMT focused M&A world.

You are either an individual contributor or managing a team in the TMT industry. You must have expertise in specific segments of the TMT industry (for example, Cybersecurity, IoT, Fintech etc.) and have a demonstrable track record of independent thinking and analytics to industry and company attractiveness.

Preferred Experience:

• 6-8 years of experience in TMT industry

• Currently in a client delivery and thought leadership position in Business Research, Consulting or part of a Corporation’s Strategy team

Primary Responsibilities:

You will have 2 primary responsibilities:

• Product management

  • Doing research on TMT industry segments and building content relating to industry and company attractiveness, company growth areas, financial performance, valuations et al.

  • Being part of a highly talented and motivated team that is pioneering new thinking on TMT industry outlook

• Consulting

  • Use the output of our product, augment it with creative thinking and create compelling presentations and models for our M&A clients

In addition, you will be expected to contribute with your ideas on all aspects of the firm so that we all succeed. There are no barriers and you should have an independent point-of-view.

Required Skills & Personal Attributes:

• Excellent business writing and verbal communication skills including presentation skills.

• Detail-oriented with high standards for written and visual presentation of information. Excellent research, analytical, and numerical skills. Logical thought process to think through a problem and develop solutions.

• Ability to develop and articulate strategic recommendations based on rigorous data analysis.

• High degree of proficiency in MS Office Suite (PowerPoint, Word, Excel etc.)

• Strong inter-personal skills; ability to work with teams in a timeline driven high pressure environment (typical of consulting firms); self-driven with a high level of motivation and energy; a strong ‘can do’ attitude; ability and willingness to work in a small and fast growing set-up; ability to pro-actively identify ways to contribute to the firm’s goals & mission; international experience; professional appearance as well as manner of speaking.

Educational Background:

• Bachelor’s degree (Engineering/ Commerce/ Economics) from a top-tier university (such as IITs, NITs, DU, etc.); And an MBA from one of the top institutions in India / abroad
  
  
  Role- Ranstad Payroll

Flutter Developer

Instrive is a Chennai-based start-up that provides high-quality Dev-ops solutions for clients worldwide. In this increasingly digital world, we strive to solve problems and create value. Instrive was founded with one goal in mind, creating high-quality products and delivering great user experiences worldwide.

A number of products are being developed for both in-house purposes and for our overseas clients, and we are actively expanding our team of talented professionals.

As part of our ambitious product roadmap, we need flutter developers for our team.

Your primary responsibility will be to develop flutter applications both (mobile and web) with a heavy focus on real-time communication such as WebRTC, web sockets etc. 

You'll make a meaningful impact and create lasting connections with our outstanding team, no matter where your career takes you.

Responsibilities:

• Develop, test, and deploy fast and scalable Mobile, Web and Desktop apps.
• Lead the development of flutter applications.
• Identify production and non-production application issues as a part of deployment.
• Establish, refine and integrate development environment tools and software as needed.
• Building future-proof front-end libraries and reusable widgets.
• Knowledge in coding architecture.
• Collaboration with the IT team, researchers, and designers to design robust apps and encourage business goals.
• Create Unit and Integration tests to ensure the quality of code.
• Testing applications and fixing bugs, along with security and data protection features.
• Participate with developers in the integration of REST APIs.
• Conducting code reviews of peer developers.

Flutter Developer Requirements:

Technical Skills:

• Bachelor’s degree in computer science, computer engineering, or similar.
• Previous work experience as a Flutter developer for a minimum of 3 years.
• Strong hands-on experience with MBaaS systems such as Firebase.
• Must have strong knowledge in MVC and/or MVVM framework.
• An understanding of DART and its core principles.
• Knowledge of GIT, JSON, design framework and web services.
• Good understanding in State management, such as BLOC / GetX
• A robust understanding of MUI and how best to use the inbuilt functionality provided.
• A hands-on understanding of how to create responsive designs.
• An excellent understanding of emerging trends in visual design and user experience.
• Experience in application architecture and publishing apps.
• Understanding Agile methodologies, client-side and server-side procedures. 

Good to have:

• Experience in native Android/IOS app development.
• Knowledge of HTML5 and its best practices.
• Cloud technology knowledge is a plus.
• Figma experience is a plus.

Soft Skills:

• Good communication skills.
• Critical thinking and time management.
• Good team player.
• Strong problem-solving and analytical skills.
• Collaboration to support business goals.
• Competence for individual contribution.

Position: Content Writer

Location: Jaipur, Rajasthan 

Experience: Freshers

Role Overview: As a Content Writer, you will be responsible for creating high-quality and original content for various platforms, including blogs, articles, social media, and website copy. You will work closely with our content team to develop compelling stories, share valuable insights, and captivate our target audience.

Responsibilities:

1. Conduct thorough research on industry-related topics to develop well-informed and engaging content.
2. Write, edit, and proofread content to ensure it is free of errors and aligns with our brand's voice and style.
3. Collaborate with the marketing team to create content that aligns with our content marketing strategy.
4. Optimise content for SEO to improve search engine rankings and increase organic traffic.
5. Develop content for social media platforms to enhance brand visibility and engagement.
6. Stay updated with industry trends and best practices in content writing and marketing.
7. Assist in content ideation and brainstorming sessions to develop innovative and creative content ideas.

Requirements:

1. Bachelor's degree in Journalism, Mass Communication, or BJMC.
2. Excellent written and verbal communication skills in English.
3. Strong passion for writing and storytelling.
4. Ability to research and grasp complex topics quickly.
5. Basic understanding of SEO principles and content optimization techniques.
6. Proficiency in Microsoft Office and Google Suite.
7. Positive attitude, creativity, and a willingness to learn and grow.
8. Ability to meet deadlines and manage multiple projects simultaneously.

About the role

We’re looking for a passionate Market Research Associate, with an analytical mindset and thrust to constantly thrive with current market trends.

As a Market Research Associate you will be responsible for providing actionable insights by conducting detailed market research to provide in-depth analysis of the current market trends, competitive analysis, market share across our line of products - Scalefusion, NuovoPay, and NovoTeam.

What will you do?

• Develop a good understanding of the SaaS industry and perform in-depth analysis to evaluate the current market trends.
• Demonstrate ability to track and analyze global market development, competitive landscape, impact of economic trends on the industry, business scenario and growth prospects
• Provide analytical interpretation of the data to conceptualize and build perspectives based on industry trends and their impact
• Identify and understand change-causing trends that impact our market, as well as industries related to our products.
• Perform valid and reliable market research on competitors’ products & services and turn into actionable insights for product and marketing managers.
• Help our sales & marketing team to generate effective strategies based on secondary market research.
• Collect data on consumers, competitors and market place and consolidate information into actionable items, reports and presentations
• Understand target market characteristics and map its needs with the offerings
• Research, curate and build database(accounts & contacts) using lead generation tools like LinkedIn Sales Navigator, Zoominfo, Lusha  etc to fuel sales pipeline
• Identify prospective industry events, trade shows, networking events and opportunities

• Experience working with community version PostgreSQL version 13 (or higher)
• Experience investigating/troubleshooting PostgreSQL performance issues with native Postgres catalog and statistics
• Familiarity with streaming and logical replication, HA, Backup and Recovery and Maintenance utilities including setup, configuration and monitoring.
• Strong troubleshooting and analytical skills
• 5+ years of PostgreSQL DBA experience

REQUIRED SKILLS:

• 8+ years experience in web application development and architecture.
• ·Extensive experience using open source software libraries
• Strong experience in at least one MVC architecture or application of the pattern
• Solid hands on experience with Java
• Strong experience with SQL ( Oracle, MySQL, Postgres)
• Strong experience in Data Structures & Algorithms
• ·Must have built end to end continuous integration and deployment infrastructure for micro services
• Strong commitment to good engineering discipline and process including code reviews and delivering unit tests in conjunction with feature delivery
• Must possess excellent communication and teamwork skills. Strong presentation and facilitation skills are required.
• Self-starter that is results focused with the ability to work independently and in teams.
•  

GOOD TO HAVE:

• Prior experience building modular, common and scalable services
• Experience using chef, puppet or other deployment automation tools
• Experience working within a distributed engineering team including offshore
• Bonus points if you have contributed to an open source project
• Familiarity and experience with agile (scrum) development process
• Proven track record of identifying and championing new technologies that enhance the end-user experience, software quality, and developer productivity

• Point of Contact for Team Leads
• Point of Contact for Application team if any risk/issue is seen in the platform.
• Help Application team in case of test/data required.
• Engages the External Telephone network providers if required.
• Extensive knowledge of Microsoft Unified Communications product portfolio such as MS Teams / Skype for Business / Lync 2013.
• Good Understanding of Microsoft Teams/Skype for Business Architecture.
• Migration experience from Skype for Business to MS Teams along with Direct Routing.
• Hands-on troubleshooting experience on Microsoft UC products and deep expertise in AudioCodes & Ribbon SBC’s.
• Good knowledge of VOIP protocols such as ICE, H.323, SIP, and Silk including troubleshooting
• Experience in configuring and troubleshooting Session Border Controller.
• Knowledge of concepts such as CAC (Call-admission-Control), Emergency Calling, Auto Attendant, Call queue, Call quality Dashboards, Media Bypass.
• Understanding of Microsoft Phone system infrastructure and its elements.
• Good Understanding of Microsoft Teams PowerShell commands & Scripting.
• Support the operation of Microsoft voice network services and perform voice-related MACDs
• Basic Understanding of AudioCodes IP Phones.
• Basic Understanding of Network concepts such as TCP/IP, UDP, Subnetting.
• Knowledge of O365 & Azure is a plus.

FORMAL EDUCATION AND TRAINING

• Degree in engineering or related qualification
• 5-10 years of practical experience in a similar role is a must
• AudioCodes Certified Associate (ACA) certification is a big plus.
• MS-700, 70-333, 70-334 Microsoft Certifications is a plus

KEY COMPETENCIES AND REQUIREMENTS

• A self-motivated team player with excellent interpersonal skills
• An outgoing individual willing to participate as part of a small and flexible team
• Flexible approach to working hours (UK and US hours)
• Ability to work effectively under pressure.
• Excellent communication skills at all levels
• Good organizational and time management skills