Consultant- Customer Support

About Us: We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi? The learning curve at Moshi Moshi is very high when compared to the industry average

and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So,Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday life struggles. We can't do much about the manager!

Job Role: Video Editor

Experience Level: 4+ years

Location: Bangalore, Onsite

Job Description: We are looking for someone with previous social media reels edit/ creation experience who holds an experience of 4 Years plus.

Responsibilities:-

● Creation of Social media posts, reels, etc .

● Edit videotapes, insert music, dialogue, and sound effects, and arrange films into sequences.

● Correct errors, using editing equipment.

● Must know motion graphics.

● Minimum 8-10 edits in a day.

● Should be a master in Adobe After Effects, Photoshop, Illustrator and Adobe Premiere Pro.

• Strong B2B Sales / UX/UI/Tech solutions Consulting Sales Profile
• Mandatory (Experience 1): Must have 2+ YOE in B2B Tech solutions Sales, with a focus on selling UX/UI services or digital transformation consulting solutions
• Mandatory (Experience 2): Must have direct experience in hunting new leads, fixing meetings, and closing deals with CXO-level stakeholders
• Mandatory (Experience 3): Must have strong consultative selling experience — including handling proposals, pricing, RFPs, and end-to-end sales cycles
• Mandatory (Core Skills 1): Should be confident in outreach via LinkedIn and email
• Mandatory (Core Skills 2): Familiarity with CRM tools (Zoho CRM – added advantage), pipeline management, and reporting
• Mandatory (Company): UX/UI Design Studios OR Software Tech Service companies
• Mandatory (Exclusion): Do not consider candidates from EdTech, hardware sales, SaaS sales

Preferred

• Preferred (Domain): Knowledge of BFSI/Fintech

Preferred Companies

Target Comapnies: UI/UX & Design-Focused Agencies - (Lollypop Design Studio, Yellow Slice, Think Design, 3 Minds Digital, TECHVED Consulting, The Minimalist, Growth Hackers Digital, The Glitch, DesignCoz, F1 Studioz, HumanX, ProCreator, Octet Design Studio, Ungrammary, Onething Design, Iqonic Design, Dipa Inhouse.)

Software Development & Tech Service Startups - (Unico Connect, Robosoft Technologies, Binmile, EvolutionCo, Nimap Infotech, Route Mobile, Matrix Bricks, Probey Services, GwayERP, Miracuves, Avigma Tech, Dcyber TechLab Pvt Ltd, THINKBAR, AdvertSneak Technologies, Viaante, AMELA Technology, Terralogic Solutions Inc, Acumen Cognitive Engineering, Ambab Infotech.)

Large IT Consulting & Enterprise Service Companies - (Tata Consultancy Services (TCS), Infosys, LTIMindtree, Mastek, Onward Technologies, eClerx, Hexaware, Tata Teleservices)

Hi All,

Key Responsibilities:

· Sales Strategy Development: Develop and implement comprehensive sales strategies for the NBFC and BFSI verticals to meet and exceed business objectives and revenue targets.

· New Business Development: Identify, target, and engage potential clients in the NBFC and BFSI sectors. Build and nurture long-term relationships with key stakeholders, including decision-makers within financial institutions, banks, NBFC, insurance companies, and related businesses.

· Account Management: Take ownership of key accounts and ensure customer satisfaction by providing tailored solutions, managing the sales lifecycle, and ensuring the timely delivery of services.

· Market Analysis: Continuously assess market trends, competitor activities, and customer needs to adjust the sales approach and identify new opportunities for business growth.

· Collaboration: Work closely with marketing, product development, and other cross-functional teams to ensure the delivery of solutions that meet customer needs and expectations.

· Sales Reporting & Forecasting: Regularly report on sales performance, pipeline progress, and forecasts to senior management. Provide actionable insights based on sales data.

· Contract Negotiation & Closing: Lead the negotiation process, drafting proposals, and closing deals in alignment with the company's objectives.

Role and Responsibilities

1 The primary job of the incumbent is to detail and document all customer impacting processes.

2 He/ She shall also be the domain expert on credit card management system and be the interface for system enhancements as well as testing the functionalities prior to release of those enhancements into production

3  Document all customer impacting processes.

4 Discuss with all stakeholders to lay out the processes for the organisation.

·

5  Discussion with stakeholders on business enhancements required on Credit Card management system and automation required on satellite systems/ End User computing systems.

6·Business Analysis for enhancements to the Credit Card Management System/ EUC systems.

'

7 Lead the UAT for Credit Card Management systems/ EUC systems.

8 Define and execute test cases for code and product changes pending implementation.

·

9 Research transactional data to identify anomalies and facilitate process improvement efforts.

· 

10 Manage/ Control the overall process depository.

Qualifications and Education Requirements

 SKILLS required

·       Deep understanding of the Credit Card life cycle.

·       Deep understanding of Credit Card Management systems (Cardpac, VisionPlus, Any )

·       2/3 years’ experience in a Credit Card Operations/ Service

·       Highly organized with strong communication, problem-solving, documentation, and presentation skills.

·       Bachelor’s degree preferred, but relevant years’ experience considered.

·       Experience with use case development and testing coordination.

·       Knowledge of process analysis and process efficiencies.

·       Proficiency in Microsoft Word and Excel.

Qualification: MBA Marketing/ BBA/BBM or Equivalent Degree & Experience

Industry: Preferably User Experience (UX/UI), Digital Design, Software Development, IT Services, Advertising Agency or relevant domain

Primary Responsibilities

• Do market research, competitive analysis, Prospecting & client profiling.
• Data Mining: Finding & generating leads and converting them into the sale
• Manage end-to-end sales process, arrange and attend meetings and explore potential business opportunities.
• Strategically communicate, and circulate marketing & branding content
• Client relationship management & address their requirements on time to time basis
• Active involvement in project scoping, SLA compliance & timely invoice collection
• Handle company promotions & social media communications, PR & Press relationship
• Travel and attend networking events & client meetings.
• Training & nurturing peers

Skills Requirements

• Excellent Written & Verbal communication skills - English
• Extremely good at Client Presentation, Pitching & Negotiations
• Revenue Focused, Ability to meet financial goals
• Writing content on social media, blog, press etc.
• Time & Priority Management
• Knowledge of SEO, SMO and SEM is plus
• Familiar with IT terminology specifically in UI Design & Development Area.

Special Benefits

• Attractive incentives & timely recognition
• Collaborative & creative culture. A passionate team with diverse backgrounds & skills
• Exposure to various challenging opportunities & mentoring from seniors.
• Work with well respected & award-winning design studio

Hello Connections,

DSS Software Solutions Sdn. Bhd. #hiring for Java Developer

Experience, Required : 3+ Years

Job Type- Permanent

Location-Bangsar South City

Citizenship- Local Malaysian Prefer

#jobseeking #javadeveloper #kualalumpur #malaysiajobs #javadeveloperjobs

skills and requirements:

University degree in Computer Science, Electrical Engineering, Physics or equivalent

▪ 5 years' experience in developing high-quality software in Java

▪ Knowledge of Test Driven Development

▪ In-depth knowledge of major Java frameworks and technologies (SpringFramework, OSGi, SpringBoot,

ActiveMQ)

▪ Familiarity with development tools (Maven, Jenkins, Sonar, etc.)

▪ Database design and experience in Oracle

▪ Highly aware of current technologies and upcoming trends in software development

▪ Ability to perform full life-cycle software development: requirements, design, implementation, unit testing,

debugging, integration, system testing

Kritika MittalAkash SharmaPrashanthi ReddyGitika PandeySparsh BansalAjay PathivadaKristel KJason ChenV S Durgaprasad PerepuAlex smith

Thanks&Regards

Niky

1. Conceptualizing visuals that bring simplicity and user friendliness to complex user flows
2. Designing the visual identity of digital products.
3. Implementing strategy of typography, iconography, colors, layout
4. Creating responsive design comps on the basis of wireframes
5. Asking smart questions, taking risks and championing new ideas
6. Bringing expert opinion on best-practices, patterns and trends
7. Translating high-level explicit and latent requirements into functional user interfaces
8. Presenting designs and articulating design decisions
9. Communicating design rationale and maintaining consistency throughout the project
10. Executing designs as a part of software development teams

• Strive to make your work intuitive, compelling and a delight to see.
• Be a self-motivated team player with a positive, solution-oriented attitude
• Be dynamic and open to working in fast-paced, ambiguous and quickly changing environments
• Be open to receiving feedback and constructive criticism.
• Excellent verbal, written, and visual communication skills
• Expertise in standard UI/UX software such as Adobe XD, Photoshop, and Illustrator.
• A solid grasp of user-centered design (UCD), planning and researching, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.
• Experience in Education Technology would be great

• Understanding learner’s career-related aspirations, concerns, and uncertainties throughout the consultation process
• Reviewing a learner's personal and educational background and how these might influence their prospective job-related choices
• Explain the gaps if any, between Aspiration Vs Ability of potential learners
• Informing learners about potential shortcomings in their skill sets and devising strategies to remedy these through appropriate learning solutions
• Proposing career-related options that are based on your insights about market, employability, career, salaries and growth.
• Walking learners through the process of compiling and restructuring their options and taking the best decision for themselves
• Guiding learners through the completion of aptitude, personality, and other related tests.
• Scoring learner’s responses to the tests and other questions, and discussing with them about the results of these.To efficiently carry out your daily responsibility, as a Career Counselor, you will,
  • Constantly research and analyze current employment trends in IT industry
  • Constantly research and analyze current market trends in emerging technologies
  • Adhere to process specifications as guided by your supervisor and training team
  • Comply with the organization’s policies and procedures
  • Manage your performance to achieve your committed goals
  • Develop positive working relationship with all colleagues - management, supervisors, co-counsellors, all support team members

   

  You are a good fit for this role, if you can/have,

  • Demonstrate history of performance through target achievements
  • Track record of meeting targets & commitments
  • Displaying excellent judgement & interpersonal skills
  • Showcase your knowledge about ever-changing trends across all dominant industries
  • Demonstrate Resilience and emotional balance
  • Top-notch investigative, assessment, and communication skills
  • Self-learner and invested in self-development
  • Hobbies that wake you up early even on week-offs

• 5+ years of testing experience, preferably in a product organization
• Strong knowledge of SQL and ETL Testing
• Extensive experience in ETL/ Data warehouse backend testing and BI Intelligence reports testing
• Hands-on back-end testing skills and strong RDBMS and testing methodologies.
• Expertise in test management tools and defect tracking tools i.e HP Quality Center, Jira
• Proficient experience of working on SDLC & Agile Methodology
• Excellent Knowledge of Database Systems Vertica /Oracle/ Teradata
• Knowledge in security testing will be an added advantage.
• Experience in Business Intelligence testing in various reports Using Tableau
• Strong comprehension, analytical, and problem solving skills
• Good interpersonal and communication skills, quick learner, and good troubleshooting capabilities.
• Good knowledge of Python Scripting.
• Working knowledge of AWS