1. To handle customers on their enquiries/complaints via multiple channels i.e. call/mail
2. To understand the product features for better problem solving
3. To keep records of customer interactions, transactions, comments, complaints
4. To coordinate with internal teams for solving any customer issues
5. To ensure customer satisfaction and provide empathetic experience to every user
6. To own every interaction with the customer and ensure every customer is a happy customer
Requirements-
1. Graduation is mandatory
2. 1+ years of experience in customer service function (e-com / hospitality industry preferred)
3. Excellent verbal and oral comms in English preferred
Shubham Vishwakarma
Full Stack Developer - Averlon
About Curefit
About
Cure.fit is an app that takes a holistic approach towards health and fitness by bringing together all aspects of a healthy lifestyle on a single platform.
Cure.fit offers both digital and offline experiences across fitness, nutrition and mental wellbeing through its 3 products, i.e, cult.fit, eat.fit & mind.fit. With the aim to provide the best services to its customers, cult.fit boasts of a state of the art workout facility for athletes to train at. On the nutrition side, there is no other service provider in the market that offers healthy & tasty meals that are calorie counted, so all you need to do is eat.fit.
Addressing the core aspect of mental wellbeing, mind.fit aims to bring about a lifestyle change and focuses on relieving day to day stress and improving overall mental wellbeing through yoga and guided meditation. It’s not just fitness. It’s a lifestyle.
Strive to #BeBetterEveryday
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LeadershipThe responsibilities and duties section is the most important part of the job description. Please read them below and if interested, do go ahead and apply!
Roles and Responsibilites:
- Manages talent acquisition process, including sourcing, testing, interviewing, hiring and onboarding
- Keeps job descriptions up-to-date, accurate and compliant with relevant federal, state and local laws for all positions
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They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
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What you will do:
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About the job: We are looking for a Business Analyst for E-commerce domain (Magento) |
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Role: Your role will be of Business Analyst |
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Location: Bangalore |
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Postman- Customer centricity : We believe an ability to empathize with merchants and customers will help us outperform the competition and motivate us to innovate. The developer should be able to prioritize the roadmap based on customer needs.
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5. Experience in using Redis cache.
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8. Strong hold on Apache
9. Integration of data storage solutions
10. Able to integrate multiple data sources and databases into one system
11. Understanding of JavaScript, and front-end JS frameworks like VueJS, React JS and Angular JS
12. Good communication skill
13. .net/.NET core will be an added advantage
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AngularJS (1.x)As a UI Developer with 2+ years of experience
Strong with Javascript/ Typescript with good understanding of DOM
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Ability to split code into logical components with impetus towards writing reusable components/ styles
Experience with handling state management, separation of layers with the right kind of abstraction
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Full Stack Developer - Averlon