1. To handle customers on their enquiries/complaints via multiple channels i.e. call/mail
2. To understand the product features for better problem solving
3. To keep records of customer interactions, transactions, comments, complaints
4. To coordinate with internal teams for solving any customer issues
5. To ensure customer satisfaction and provide empathetic experience to every user
6. To own every interaction with the customer and ensure every customer is a happy customer
Requirements-
1. Graduation is mandatory
2. 1+ years of experience in customer service function (e-com / hospitality industry preferred)
3. Excellent verbal and oral comms in English preferred

About Curefit
About
Cure.fit is an app that takes a holistic approach towards health and fitness by bringing together all aspects of a healthy lifestyle on a single platform.
Cure.fit offers both digital and offline experiences across fitness, nutrition and mental wellbeing through its 3 products, i.e, cult.fit, eat.fit & mind.fit. With the aim to provide the best services to its customers, cult.fit boasts of a state of the art workout facility for athletes to train at. On the nutrition side, there is no other service provider in the market that offers healthy & tasty meals that are calorie counted, so all you need to do is eat.fit.
Addressing the core aspect of mental wellbeing, mind.fit aims to bring about a lifestyle change and focuses on relieving day to day stress and improving overall mental wellbeing through yoga and guided meditation. It’s not just fitness. It’s a lifestyle.
Strive to #BeBetterEveryday
Company video


Connect with the team
Similar jobs
Process Name: US LLS ( Line Language Selection ) - WORK FROM HOME
Company - Teleperformance
Roles and Responsibility : Will be working as a language interpreter whereas their job would be to interpret between the customer and the client . Interpreter is responsible for handling telephone or video calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of Bengali along with Excellent English,
Criteria: Age limit 40 Max
Qualification : Graduates or Undergraduates can Apply
Work History : Freshers and Experienced both can Apply.
Skills Required:
Excellent communication in English as well as in their regional language
Should have good knowledge of computer.
Should be flexible with rotational shifts.
Should be comfortable for video conference with clients.
Should have WIFI , Laptop / Desktop / Smartphone
Perks and Benefits:
Permanent Work from Home
System provided by the company
5 Days Working with rotational week off.
Pan India Hiring for Work from home.
Salary Details :
Nepali upto 5.5 LPA
Selection Criteria :
HR Round
Online Assessment in both languages (Client Amcat)
Scoring Marks 3+ for both languages
Test can be performed on any device.
Ops Round on Microsoft Teams


Key Responsibilities:
- Data Collection and Preparation:
- Gathering data from various sources (databases, APIs, files).
- Cleaning and preprocessing data (handling missing values, outliers, inconsistencies).
- Transforming data into a suitable format for analysis.
- Data Analysis:
- Performing exploratory data analysis (EDA) to identify patterns and trends.
- Applying statistical techniques and machine learning algorithms.
- Creating data visualizations (charts, graphs) to communicate findings.
- Model Development and Evaluation:
- Assisting in the development and training of machine learning models.
- Evaluating model performance using appropriate metrics.
- Contributing to model tuning and optimization.
Key Responsibilities:
- Write creative and engaging copies for product descriptions, advertisements, blogs, and content marketing.
- Maintain brand voice and tone guidelines for consistent communication.
- Edit and refine creative content and curate short stories for social media.
- Collaborate with internal teams (Marketing, Design, Product Development) for content strategies.
- Coordinate brand communication with external partners, such as PR agencies.
- Research industry trends, competitors, and audience preferences to inform content.
- Edit and proofread content for accuracy, clarity, and brand adherence.
- Stay updated on trends in copywriting, digital marketing, and industry developments.
Requirements and Skills:
- Proven experience as a Copywriter with a strong creative portfolio.
- Knowledge of online content strategy and creation.
- Excellent writing, editing, and proofreading skills.
- Creative thinking, problem-solving, and the ability to simplify complex ideas.
- Strong research skills and a collaborative spirit.
- Excellent time-management and organizational skills.
- Familiarity with SEO principles (preferred).
- Graduation in any field is required.
Position: Automation Test Lead
Job responsibilities:
- Should have ability to Design & develop QA Automation Framework from scratch.
- Should have knowledge in API testing using Rest Client.
- Should have knowledge in Load & Stress Testing using JMeter/LoadRunner.
- Should have good exposure with Linux Commands.
- Should have exposure to bug management tools like JIRA/Bugzilla.
- Should have exposure into AGILE model.
- Should have ability to write test cases / test plan.
- Should have strong knowledge in Java/Python.
- Should be familiar with CICD process.
- Exposure to Appium (Good to have)
Job location – Bangalore (1st pref), Kolkata (2nd pref)
Years of exp – 5+
CTC – 12 TO 18LPA

Job Description
What is the role?
Expected to manage the product plan, engineering, and delivery of Plum Integration activities. Plum is a rewarding and incentive infrastructure for businesses. It's a unified integrated suite of products to handle various rewarding use cases for consumers, sales, channel partners, and employees. 31% of the total tech team is aligned towards this product and comprises 32 members within Plum Tech, Quality, Design, and Product management. The annual FY 2019-20 revenue for Plum was $ 40MN and is showing high growth potential this year as well. The product has a good mix of both domestic and international clientele and is expanding. The role will be based out of our head office in Bangalore, Karnataka however we are open to discuss the option of remote working with 25 - 50% travel.
Key Responsibilities
- Scope and lead technology with the right product and business metrics.
- Directly contribute to product development by writing code if required.
- Architect systems for scale and stability.
- Serve as a role model for our high engineering standards and bring consistency to the many codebases and processes you will encounter.
- Collaborate with stakeholders across disciplines like sales, customers, product, design, and customer success.
- Code reviews and feedback.
- Build simple solutions and designs over complex ones and have a good intuition for what is lasting and scalable.
- Define a process for maintaining a healthy engineering culture (Cadence for one-on-ones, meeting structures, HLDs, Best Practices In development, etc.).
What are we looking for?
- Manage a senior tech team of more than 5 direct and 10 indirect developers.
- Should have experience in handling e-commerce applications at scale.
- Should have experience working with applications like HubSpot salesforce and other CRM.
- Should have experience in B2B integrations.
- Should have at least 10+ years of experience in software development, agile processes for international e-commerce businesses.
- Should be extremely hands-on, with an Automate as much as possible mind set full-stack developer.
- Should exhibit skills to build a good engineering team and culture.
- Should be able to handle the chaos with product planning, prioritizing, customer-first approach.
- Technical proficiency
- Frameworks like React, React Native, Node.js, GraphQL
- Databases technologies like Elasticsearch, Redis, MySQL, MongoDB, Kafka
- Dev ops to manage and architect infra - AWS, CI/CD (Jenkins)
- System Architecture w.r.t Microservices, Cloud Development, DB Administration, Data Modeling
- Understanding of security principles and possible attacks and mitigate them.
Whom will you work with?
You will lead the Plum Integration Engineering team and work in close conjunction with the Tech leads of Plum with some cross-functional stake with other products. Your will report to the CTO directly.
What can you look for?
Job description
Objectives of this Role
- Source senior level, highly specialist candidates for leading global businesses, covering the European and International markets
- Screen and interview candidates to ensure we put forward the best quality candidates to clients
- Consult with clients on overall hiring strategies and tailor your approach accordingly
- Keep up-to-date with latest industry trends to ensure candidates can be evaluated against industry standard assessments
- Build and develop your client portfolio, providing expert consultation to ensure repeat business
- Generate new leads and clients using your network of contacts
- Network online and offline with potential candidates to promote our employer brand and ensure we attract the best professionals
Daily and Monthly Responsibilities
- Liaise with clients to understand role requirements in order to source the most suitable candidates
- Write and post technical job descriptions on specialist IT job boards, social media and any other relevant channels
- Source, screen and compile a shortlist of qualified candidates for various technical roles
- Interview candidates combining various methods (e.g. structured interviews, technical assessments and behavioral questions)
- Build a candidate CRM to ensure a solid pipeline of qualified candidates - ensuring candidate data is kept updated
- Participate in tech conferences and meetups to network with IT professionals
- Keep up-to-date with new technological trends in order to form strategic conversations with clients on future hiring needs
Skills and Qualifications
- Proven work experience in recruitment - ideally as a Technical Recruiter
- Hands-on experience with various interview formats (e.g. Teams, Zoom, Google Hangouts)
- Technical expertise with an ability to understand and explain job requirements for IT roles
- Experience using LinkedIn Talent Solutions to source quality candidates
- Excellent verbal and written communication skills
- Strong tenacity and ability to build a solid network
Preferred Qualifications
- Degree in HR, communications, marketing, business or similar
- 2 years IT or Tech recruitment experience in a 360 agency role
- Strong experience in sales, business development or client development roles
About the Company
- 💰 Early-stage, ed-tech, funded, growing, growing fast
- 🎯 Mission Driven: Make Indonesia competitive on a global scale
- 🥅 Build the best educational content and technology to advance STEM education
- 🥇 Students-First approach
- 🇮🇩 🇮🇳 Teams in India and Indonesia
Skillset 🧗🏼♀️
- You primarily identify as a DevOps/Infrastructure engineer and are comfortable working with systems and cloud-native services on AWS
- You can design, implement, and maintain secure and scalable infrastructure delivering cloud-based services
- You have experience operating and maintaining production systems in a Linux based public cloud environment
- You are familiar with cloud-native concepts - Containers, Lambdas, Orchestration (ECS, Kubernetes)
- You’re in love with system metrics and strive to help deliver improvements to systems all the time
- You can think in terms of Infrastructure as Code to build tools for automating deployment, monitoring, and operations of the platform
- You can be on-call once every few weeks to provide application support, incident management, and troubleshooting
- You’re fairly comfortable with GIT, AWS CLI, python, docker CLI, in general, all things CLI. Oh! Bash scripting too!
- You have high integrity, and you are reliable
What you can expect from us 👌🏼
☮️ Mentorship, growth, great work culture
- Mentorship and continuous improvement are a part of the team’s DNA. We have a battle-tested robust growth framework. You will have people to look up to and people looking up to you
- We are a people-first, high-trust, high-autonomy team
- We live in the TDD, Pair Programming, First Principles world
🌏 Remote done right
- Distributed does not mean working in isolation, feeling alone, being buried in Zoom calls
- Our leadership team has been WFH for 10+ years now and we know how remote teams work. This will be a place to belong
- A good balance between deep focussed work and collaborative work ⚖️
🖥️ Friendly, humane interview process
- 30-minute alignment check and screening call
- A short take-home coding assignment, no more than 2-3 hours. Time is precious
- Pair programming interview. Collaborate, work together. No sitting behind a desk and judging
- In-depth engineering discussion around your skills and career so far
- System design and architecture interview for seniors
What we ask from you👇🏼
- Bring your software engineering — both individual brilliance and collaborative skills
- Bring your good nature — we're building a team that supports each other
- Be vested or interested in the company vision

