Consultant- Customer Support

Founding Engineer - Full-Stack
We are hiring a Founding Engineer to anchor our engineering team. We’re looking for an enterprising and climate-conscious young engineer to build scalable financial systems and innovate on the future of climate finance. You will help build the first version of our product(s) and work
directly with our founders. The ideal candidate has demonstrated experience in product development at an early stage and an interest in climate tech. Bonus points if you’ve worked on marketplaces or lending products at a FinTech in a previous role.

Location: Hybrid / In-office (Mumbai) depending on preference

Role Type: Full-time

What you’ll be doing
• Lead the development of first product(s) across all phases of software and web
development including ideation, prototyping, design, production, and maintenance.
• Work closely with founders and internal/external stakeholders to build products, tools, and
services from scratch and deliver high-quality software solutions.
• Be actively involved in requirements gathering, customer interviews and the creation of
robust product solutions.
• Brainstorm and lay the foundations of the technology and architectural roadmap as well as
the development processes.
• Share your technical expertise to help the team make thoughtful and scalable design
decisions and identify performance bottlenecks to troubleshoot quickly.
• Manage product development priorities, deadlines, and deliverables.
• Hire and manage a small team of engineers (internal/outsourced).
• Ensure high-performant and responsive web applications and websites.

Skills & Qualities we’re looking for

Hard Skills
• Bachelor’s/Master’s degree in Computer Science (or equivalent experience).
• 4-7 years of experience as a full-stack developer (rare exceptions for highly skilled
developers) at a fast-paced, preferably early / growth stage start-up.
• Proficient with frontend technologies - HTML, CSS, JavaScript & ReactJS/VueJS.
• Proficient with backend technologies - Java/NodeJs/Golang/Python/Ruby.
• Hands-on experience working with any cloud AWS/GCP/Azure/DigitalOcean.
• Knowledge of codebases and version control systems (Git).
• Well-versed with SQL database design & RDBMS concepts.
• Strong arithmetic reasoning, logical and analytical thinking skills.
• Strong knowledge of code quality maintenance and performance analysis.

Soft skills
• Thoughtful problem-solving: We expect you to solve problems. Solving starts with a clear
and accurate understanding of the context. You can decompose tricky problems and work
towards a clean solution, by yourself or with teammates. You're comfortable asking for help
when you get stuck.
• Pragmatic and business-oriented: You care about the business impact of what you're
building, and you prioritise projects accordingly. You're not just going after cool stuff—you
understand the balance between craft, speed, and the bottom line.
• The right attitude toward a sense of urgency, risk, and ambiguity that comes naturally with
working at an early-stage startup.
• Clear communication skills so you can easily convey your thoughts, opinions, and feelings to
customers and teammates.
• Comfortable working in a fluid, growing organisation with minimal supervision.
• Not ideological about technology: To you, technologies and programming languages are
about tradeoffs. You may be opinionated, but you're not ideological and can learn new
technologies as you go.
• Equally effective in individual contributor or team management roles.

Bonus Points if you
• Have a genuine passion for our mission - to solve climate change and its challenges.
• Have worked on the creation of marketplace products/loan management systems (LMS) or
risk assessment solutions.
• Understand object-oriented design principles and design patterns.
• Are familiar with Authentication, Security, XSD, and System Integration concepts.
• Are proficient at product testing - with and without QA support.
• Have experience in agile software development methodologies.
• Have interests outside of technology - could be in any unrelated field (design, sports,
economics, business etc.)

Why Work with us
Aside from being a highly-motivated, mission-driven organisation we offer:
• Highly competitive salaries including attractive stock options.
• Flexibility with location (Remote / In-person) and working hours.
• 25-days paid leave every year + top-ups for key life events.
• Unlimited sick leave.
• Insurance for you and your spouse.
• A yearly learning allowance to go learn a new skill / develop new talent.
• A yearly allowance to use towards the improvement of your physical and mental health.

Compliance Officer the Senior/ Compliance Manager, Auditing, Monitoring and Investigations is responsible for the compliance monitoring and auditing activities in APAC. This position will also team with Chief Compliance Officer and APAC Compliance Officer to assist with compliance and ethics-related investigations within the APAC region.

PRINCIPAL RESPONSIBILITIES: · Create, manage, and oversee the annual APAC Compliance Program monitoring plan in coordination with local and regional commercial, CMA, legal, regulatory, and compliance personnel.

• Collect, maintain, and analyze data related to compliance trends identified through the execution of the annual compliance auditing and monitoring plan.
• Assist the APAC Compliance Officer in the execution of Corrective Action Plans (CAPs) and Prevention Plans (PPs), put in place based on trends identified in compiled compliance data.
• Report on an ad hoc periodic basis to the APAC Ethics and Compliance Commitee on the compliance monitoring and auditing systems, cases and trends.
• Assist the Compliance Officer with periodically measuring the effectiveness of the Client APAC Anticorruption compliance program and to develop as well as implement appropriate recommendations.
• Conducting auditing and monitoring activities, including transactional testing, Congresses/Tradeshows, Product Training and Education events and “ride along” monitoring in the field in support of the Local/Regional Compliance Officers.
• Assist with compliance and ethics related investigations, inspections and audits. Follow up on compliance and ethics related investigations to ensure timely implementation of recommendations.
• Coordinate and complete report activities to the APAC Compliance Officer on a periodic basis regarding compliance monitoring, auditing, tracking, and reporting obligations.
• Perform other duties as assigned or required to help ensure an effective Client Anticorruption Compliance Program in the APAC region.
• EDUCATION / EXPERIENCE REQUIREMENTS:
• A Bachelor’s degree is required, with a degree in Healthcare, Business, Accounting, Finance or related field being a plus.
• At least five to seven years of industry experience, preferably with a multinational organization similar to Client. Familiarity with laws and regulations associated with the above risks and related controls is required

ApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business.  The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortless manage all aspects of running large complexes seamlessly.

If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.

The primary responsibility of this role is to design, develop, and maintain applications individually as well as work in a group. Should work as per the defined project priorities and project schedules and ensure to complete the assigned projects within allotted timelines and develop process improvements to improve system quality and efficiency.

Responsibilities:

• Should design, develop, and maintain applications individually as well as work in a group.
• Should maintain quality and security of the assigned development tasks applying the best design and development guidelines as defined in the project.
• Should work as per the defined project priorities and project schedules and ensure to complete the assigned projects within allotted timelines.
• Must adhere to agile methodologies and the project management followed in the project
• Assist in technical and project risk management and participate in mitigation activities.
• Interact with the team for the day to day development tasks and hurdles.

 

Must Have:

• Expertise in Objective-C programming language.
• Experience in Swift programming.
• Expertise in Cocoa Touch frameworks.
• Expertise in developing iOS applications.
• Very good experience in designing applications with best suited Design patterns.
• Should have a strong knowledge and experience in using SOLID principles.
• Good knowledge in socket programming, device communication.
• Good knowledge in debugging and optimization tools like Instruments.
• Good knowledge in Push Notifications.
• Good knowledge in generating ipa using different provisioning profiles
• Knowledge in pushing apps to AppStore.
• Knowledge in writing unit test cases.
• Good knowledge in iOS human interface guidelines and coding standards.
• Should have a very good experience in technically mentoring the team and assisting the team when required.
• Very Strong communication Skills and interpersonal skills
• Experience in working in projects run as per Agile Methodology.
• Must have very good analytical abilities and problem solving capabilities.
• 1 year of software development experience

 

Good to have:

• Good knowledge in Bluetooth programming.
• Good to have knowledge in Audio domain and related frameworks.
• Good to have knowledge in Database tools like Coredata Desired Tools Experiences
• Xcode IDE, Instruments.
• Experience in using client apps for version controlling systems like bitbucket.
• Experience in using UX/UI tools like Figma.
• Experience in Version controlling System (SVN, Github).
• Experience in Bug Tracking System (JIRA, QC etc..)

 

1. Perform security assessment of web applications, Android, iOS mobile applications, Source Code Review

2. In-depth knowledge of security vulnerabilities not just limited to OWASP Top 10

3. False Positive removal and manual application testing      

4. Working exp of Python, Java, .Net etc         
5. Experience of using MF Fortify is a must

6. Proactively identify vulnerabilities and recommend fixes

7. Ownership of the tasks, Adapt to technologies/languages/platforms/frameworks of the time                                                                                     

8. Experience in using security tools to carry out manual as well as automated security assessments

9. Experience working with common product flows like payment gateway integration, authentication etc.                                                          

10. Client handling exp

11. Should be able to address client queries, work on proposals etc                                                        

12. Independent, self-motivated and comfortable working in a fast-paced environment with teams ranging from product to engineering teams

What you will do:

• Creating a strategy towards growing customer base and creating plans for retention of existing customers
• Managing and growing client account base with the best interest of client in mind
• Developing new business with existing clients
• Identifying areas of improvement to increase revenue from the client
• Acting as Single Point of Contact
• Being the default point of contact in all customer account management related matters
• Handling client grievances; managing expectations and ensuring issue resolution
• Coordinating with internal team for delivery of client requirements
• Ensuring timely and successful delivery of solutions based on client requirements
• Supporting Sales Team in negotiating contracts and closing deals
• Getting new leads from existing businesses for sales team
• Ensuring timely invoicing and revenue realization

 

Desired Candidate Profile

What you need to have:

• 3 to 5+ years of Account Management experience
• SaaS/ IT preferable
• Strong interpersonal skills
• Very strong business writing and communication skills
• Strong technical understanding    

 

About BiteSpeed -

 

Hey there! We are a seed funded SaaS startup on a mission to help ecommerce brands embrace conversational commerce as the future of selling online.

 

We're starting by building the tools for any ecommerce brand to be able to sell and engage with their customers on chat apps like Whatsapp, FB Messenger. Within 2 years of launch, we have 1500+ e-commerce brands across 50+ countries using our product (pretty cool right?).

 

Read more about our mission and the story of commerce here - https://www.notion.so/b3cf14a080d94654ba46693c8cacd24f!

 

Check us out here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot and do read through the 180 odd 5-star reviews to get a sense of what our customers say about us (we openly brag about this 😉).

 

Learn more about our investors here - https://yourstory.com/2020/12/funding-bitespeed-sandeep-tandon-freecharge-whiteboard-capital

 

About the team

 

We are a bunch of BITS Pilani graduates that started BiteSpeed out of our dorm rooms. When we started we hardly knew much about running a company, in fact most of us hadn’t written a line of code in our lives.

 

We were inspired by companies like Postman and Freshworks which have built market leading software companies from India and had a desire to create something world-class which we could be proud of. So we jumped off the cliff and built a parachute on our way down (just as Reid Hoffman likes to say).

 

We could make a long, boring list of 20 company values but by now you probably do get a gist of the kind of people we are. We are young, ambitious self-learners on a journey to create a globally competitive software company from India.

 

About the role

 

Till now our sales and go-to-market function has been founder-led. We're now at a point where we're doubling revenue every 2 months, increased usage by 40x in 3 months and need to scale. This role involves working closely with our founder to scale our initial sales efforts along with listening to customer feedback to form a pipe of customer insights for our product team.

 

What you’ll do:-

 

• Tl;dr sell, sell and sell some more to get the $$$ in. But since job descriptions are supposed to be serious stuff, feel free to read on

 

• Your day-to-day would involve talking to e-commerce business owners globally, understanding their problems & helping them understand how our product improves their lives

 

• You’ll be responsible for the end to end sales funnel from generating leads to converting them over product demos and getting the $$ in

 

• Writing creative cold emails/Linkedin messages which truly break through the noise (we've tried some wacky stuff in the past, we take this a little overboard)

 

• Playing the role of a trusted product advisor over sales demos to show customers how our product improves their lives

 

• Keeping your ears to the ground to collect customer feedback and forming a pipe for regular flow of customer insights to the product team

 

• Building the backbone for our sales process to scale for the next stage of growth

 

What makes you a good fit:-

 

• Your childhood dream was to sell ice to an eskimo (brownie points if you've tried it).

 

• You have 1+ years of experience doing high volume sales at an SMB SaaS startup (this is not a hard requirement);

 

• You have stories of selling stuff to people (this could even be concert tickets, sports cards or something you made)

 

• You have a way with words and have a collection of the best cold emails you've seen and written

 

• You have a genuine interest in conversations with people

 

Salary and Location

 

Location: Delhi NCR, India (Remote for now, hybrid model post-covid)

Expected CTC: INR 6-12 LPA + equity (ESOPs)

 

Job Role : Software Developer (Android)
Job Location : Delhi
Note: As of now WFH
Experience Required : 3+ years’ experience
Qualification: B. Tech CS / IT from tier 3 above

Job Description

We are looking for a results-driven Android Developer who will work with team members to build, troubleshoot and improve current Android applications. The Android Developer will use his or her understanding of programming languages and tools to analyze current codes and industry developments, formulate more efficient processes, solve problems, and create a more seamless experience for users. You should have excellent communication, computer, and project management skills.

 

To succeed as an Android Developer, you should be focused on building a better, more efficient program and creating a better end-user experience. You should be knowledgeable, collaborative, and motivated.

 

Responsibilities

• Designing layout and developing applications for Android that are compatible with multiple screen resolutions and different versions of OS.
• Complete ownership of problem-free execution of owned modules and solutions.
• Focus on code optimization, code quality, maintainability etc.
• Debug and Optimise Android applications to work on multiple Android versions and devices.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.

Skills And Qualifications

• 2-4 years of experience in development of Android apps-Android Studio, kotlin, JAVA environment, GIT.
• Exposure to Product Development.
• Ability to understand business requirements and translate them into technical requirements.
• In depth Understanding of Android recommended design principles, interface guidelines and best practices for coding.
• Should have understanding of software development life-cycle.
• Experience with performance and memory tuning of complex Apps. 
•  Hands on experience in Multi-threaded programming, and good knowledge of networking concepts.
• Experience with AB testing, Analytics, offline syncing, GCMs, deep-linking, notifications etc.  

 

Design patterns: MVVM

Platform: Android Kotlin

IOS: Swift

 

Company Name: ESDA INFOTECH
Role / Position: Project Manager
No. of Position: 01
Experience:5-6 years
CTC offered: Negotiable
Location: Dadar (East)
Working days & hours:6 days working for 9 hours (Work from Office)
Shift details if any: Day Shift
Qualification: BE-Computer Science, BE-IT, BSc-IT, MCA, MTech-CS/IT, BSc Computer Science, BTech-CS, BTech-IT

 

Job Description in brief: 

• Must have good communication skills and Team management skills
• Must be multi tasking
• Strong knowledge of HTML5, CSS, Bootstrap, WordPress, Java, Php, React.Js (Any other technical skills)
• Shall be responsible to handle the Projects solely
• Shall be responsible to handle the clients
• Meetings with the Clients
• Understand the requirement of the clients
• Assigning the task to the developers
• Creating IT project budgets
• Preparing the Commercial Proposals for the clients
• Preparation of the Work Reports
• Assuring to meet the deadline of the projects

 

 

 

DevOps 

Engineers : Min 3 to 5 Years 
Tech Leads : Min 6 to 10 Years 

 

• Implementing & supporting CI/CD/CT pipelines at scale.  
• Knowledge and experience using Chef, Puppet or Ansible automation to deploy and be able to manage Linux systems in production and CI environments.  
• Extensive experience with Shell scripts (bash).  
• Knowledge and practical experience of Jenkins for CI.  
• Experienced in build & release management.  
• Experience of deploying JVM based applications.  
• Enterprise AWS deployment with sound knowledge on AWS & AWS security.  
• Knowledge of encryption technologies: IPSec, SSL, SSH. 
• Minimum of 2 years of experience as a Linux Systems Engineer (CentOS/Red Hat) ideally supporting a highly-available, 24x7 production environments. 
• DNS providing and maintenance.  
• Helpful skills: Knowledge of applications relying on Maven, Ant, Gradle, Spring Boot.  
• Knowledge of app and server monitoring tools such as ELK/AppEngine. 
• Excellent written, oral communication and interpersonal skills. 

 

- Strong proficiency with JavaScript.

- In-depth knowledge of Node.js and frameworks available for it.

- Understanding the nature of asynchronous programming and its quirks and workarounds.

- Good understanding of server-side templating languages.

- Good understanding of server-side CSS pre-processors.

- Basic understanding of front-end technologies, such as HTML5, and CSS3.

- Understanding of accessibility and security compliance.

- User authentication and authorization between multiple systems, servers, and environments.

- Integration of multiple data sources and databases into one system.

- Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform.

- Proficient understanding of code versioning tools, such as Git.

Benefits :

- Become one of the early members of a fast-growing, exciting startup.

- Have a real impact on the company's growth and evolution.

- Work on a wide variety of projects which are often ground upbuilds.