Consultant- Customer Support

Role Description 

This is a full-time, on-site role in Chennai for a Senior Content Writer. We are a Software Company & you will be managing All Contents for Digital Marketing for Sciflare, not for our Clients, as a Senior Content Writer you will be responsible for Content for Social Media Marketing, Branding, Web Copies, Blogs, SEO, SEM, Lead Generation, Email Campaigns, and Demand Generation. Expected to possess a passion for writing in Tech, AI, Mobility, Blockchain, User Centric, SaaS and ability to generate exciting and compelling stories. 

Skill Set 

Research, Competitor Analysis, Tech Trends, Content Strategy, Content Structure & Styles, Expertise in Written English, Ability to come up with Compelling & Engaging Stories. 

Responsibilities 

• Conducting in-depth research on industry-related topics and writing original plagiarism-free content 
• Writing creative captions for promos as well as social media. 
• Analysing content marketing metrics and making changes as needed 
• Collaborating with other departments to create innovative content ideas and assist the marketing team in developing content for advertising campaigns 
• Recommending new content to address gaps in the company's current content 
• Measure and improve content programs 
• Review and implement process changes to drive operational excellence 
• Work with design and web development teams to launch collateral 
• Use search engine optimization (SEO) strategies in writing to maximize the online visibility of a website in search results. 
• Manage tight turnaround times and contribute to campaign ideas. 
• Keep up with the current trends and happenings to use that as an opportunity to create campaigns. 
• Creative writing skills, as well as the ability to communicate and collaborate effectively 
• Familiarity with digital marketing strategies 
• Excellent written and verbal communication skills 
• Ability to work independently and meet deadlines 
• Experience in the IT/Software industry is a plus 
• Bachelor's degree in English, Journalism, Communications, or related field 

Life@Sciflare 

• An exciting & lively workplace gives you the chance to work in an environment where you may unleash your creativity and inventiveness to the best extent possible. 
• Work in a collaborative setting where your cooperative team contributes new perspectives to your objectives and forges strong bonds. 
• Growth mindset: You are nurtured through each stage of your professional advancement by learning and unlearning new things. 

We are looking for a motivated and results-driven Pan India Female Business sales Consultant Executive to join our team. The successful candidate will be responsible for reaching out to potential customers to provide information about our services and handle any inquiries. The ideal candidate should have excellent communication skills, particularly in English, Hindi & Bengali .

Key Responsibilities

Give a calls to potential customers to introduce products/services.

Deliver scripted presentations and answer questions about our offerings.

Identify customer needs and suggest appropriate services.

Maintain records of calls, including customer information and call notes.

Follow up on customer inquiries to ensure satisfaction and promote repeat business.

Meet daily, weekly, and monthly call targets.

Requirements

Female Business Consultant

Fluent in English (verbal and written communication).

Proven experience as a Business Consultant, or similar role.

Ability to handle rejection and remain positive.

Basic computer knowledge (CRM systems, MS Office).

Preferred Skills

Experience in sales or customer service.

Knowledge of additional languages is a bonus.

Strong listening and problem-solving skills.

If you’re passionate about engaging with customers and helping them discover our products

Mode of work - work from office 

Job Type- Full Time

Place- Kolkata/ Salt Lake Sec- ll

Unico Connect is a leading technology company specializing in mobile application development.

We are seeking a Mobile Developer Lead with experience in Flutter and native Android or native iOS development, who will lead a talented team of mobile developers. As a Mobile Developer Lead, you will play a pivotal role in shaping the future of our mobile applications, ensuring high-quality delivery, and fostering a culture of innovation.

Responsibilities

1. Technical Leadership: Lead a team of mobile developers working on Flutter apps, providing technical guidance, and mentoring junior developers. Set technical standards and best practices to ensure code quality and maintainability.

2. Development: Actively participate in mobile app development using Flutter, andoccasionally in native Android or iOS development as needed. Review and contribute to the codebase when necessary.

3. Team Management: Manage and guide the mobile development team, including task assignment, performance reviews, and fostering a collaborative and innovative work environment.

4. Process Improvement: Streamline development processes, implement Agile methodologies, and continuously seek ways to enhance efficiency and productivity.

5. Technology Evaluation & Adoption: Stay up-to-date with the latest mobile technologies such as FlutterFlow, tools, and trends. Evaluate and introduce new technologies that can enhance the mobile development process.

6. Quality Assurance: Ensure high-quality development and delivery, including code reviews, testing, and monitoring to meet or exceed customer expectations.

7. Documentation: Maintain detailed technical documentation and participate in code reviews to ensure code quality.

8. Collaboration: Collaborate with cross-functional teams, including designers and backend developers, to ensure the successful delivery of projects.

Qualifications:

● Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).

● Proven experience (4-7 years) in mobile app development with native Android or iOS, and expertise in Flutter development.

● Strong leadership and team management skills, with a track record of leading and motivating development teams.

● Prior experience in either native Android (Java/Kotlin) or native iOS (Swift/Objective-C) development.

● Familiarity with mobile app architecture, design patterns and state management

● Excellent problem-solving and decision-making skills.

● Strong communication and interpersonal skills.

● Commitment to continuous learning and staying up-to-date with industry trends.

● Attention to detail and a commitment to delivering high-quality code.

● Ability to work in a fast-paced and collaborative environment.

● Knowledge of Firebase or other backend services.

● Understanding of version control systems, such as Git.

Nice to Have:

● Experience with state management libraries like Provider, Riverpod, or GetX.

● Implementation of features such as in-app purchases, video streaming, realtime chat, location services, geo-fencing and custom camera.

● Familiarity with continuous integration and continuous deployment (CI/CD) processes.

Skills

● Leadership

● Architecture

● Cross-platform

● Team Handling

● Innovation

Responsibilities: 

• Design, code and deliver UI capabilities using Qt that would interact with backend python functionalities seamlessly. 
• Solve critical issues by coding in a hands-on and efficient manner.
• Developed CI/CD pipelines for corporate infrastructure. 
• Extensive hands-on experience developing frontend systems 
• Ability to assess and prioritise architectural components, features and bugs..
• Ability to work in an efficient startup creating innovative technology Qualifications: 
• 3+ years of industry Experience in frontend desktop application design and development. 
• Bachelor/Masters in Computer Science Engineering, other branches of engineering from Tier 1 colleges. 
• Should have a good working knowledge of Qt. 
• Familiarity with front-end technologies (like JavaScript, CSS and HTML5). 
• Strong analytical thinking and problem-solving ability Preferred Skills: 
• Attuned design sense so can collaborate with UX designers and hold high quality bars. 
• Strong Programming Skills in Python. Experience in Image Processing is a bonus 
• Deep hands-on technical expertise in full-stack development. Location: Bangalore Salary: Industry Standard with ESOP.

About Telstra:

Telstra is Australia’s leading telecommunications and technology company, with operations in more than 20 countries. At Telstra, We've implemented an IT strategy that employs leading-edge software engineering practices to help deliver a superior customer experience with improved trust and speed of delivery, lower cost, and simplified architecture, systems and processes.

Your key responsibilities and major tasks include, but are not limited to

• As a backend Java developer, you will work within a specific problem space critical to Telstra’s current needs where you will design, develop, and deploy backend services with a focus on scalability, high availability, and low latency.
• Review and integrate all application requirements, including functional, security, integration, performance, quality, and operations requirements.
• Apply engineering best practices such as Agile, CI/CD, and DevOps as part of a high performing motivated team.
• Collaborate and grow in a dynamic and autonomous environment while working in small, agile, and cross functional teams
• Pivot to working on new features and developments, to providing production support in the production and pre-production environments assisted by all team members. This responsibility is equally shared by all members of the team.
  
  

We are looking for candidates with the following experience and skills:

Essential skills and Experience

• 3 years – 7 years year experience in this area
• Must have strong Java programming background (preferably Java 8+)​
• Preferred Frameworks – Spring Boot​
• Unit Testing, Integration testing and Automated testing. ​
• Experience with Continuous Integration/Deployment​
• Microservices development – HTTP, REST API​ design and implementation​
• Comfortable to operate in an agile, dynamic environment​.

JD of the Scrum Master.

Along with Scrum Master we need couple of BI developers skilled in Power BI with 3-4 Years of relevant experience in BI and 1+ years of experience in Power BI.

• Responsible for handling the scrum process in a POD structure with coordination of POD team and product owner in Agile methodology
• Supporting the Product Owners to groom and maintain the product backlog in good shape and make them ready for the next sprint
• Facilitating discussion, administrating, and conflict resolution to get the work done including monitoring, tracking and communication to relevant stakeholders.
• Follow the scrum rituals such as sprint planning, daily scrum, stand-up meetings, facilitate & scheduled meetings, demo, decision-making process etc.

  Competencies

• Overall 2-4 years of IT project management and delivery experience with 2+ years of Scrum Master experience in data analytics projects
• Ability to take and understand the commitment to deliver the product on time
• Applicable knowledge of the technologies used by the team, for example in Data Analytics/Data Science area
• Planning and problem solving with product management and delivery teams
• Certified Scrum Professional

Digital Marketing Job Responsibilities:

• Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Designs, builds, and maintains our social media presence.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identifies trends and insights and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Plans, executes, and measures experiments and conversion tests.
• Collaborates with internal teams to create landing pages and optimize user experience.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Identifies critical conversion points and drop off points and optimizes user funnels.
• Collaborates with agencies and other vendor partners.
• Evaluates emerging technologies.
• Provides thought leadership and perspective for adoption where appropriate.

Digital Marketing Qualifications / Skills:

• Creating and maintaining client relationships
• Self-motivated yet customer-focused
• Proficient in marketing research and statistical analysis
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate

Education, Experience, and Licensing Requirements:

• Bachelor’s or master’s degree in marketing or a related field
• Proven working experience in digital marketing, particularly within the industry
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Experience in optimizing landing pages and user funnels
• Experience with A/B and multivariate experiments
• Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends, SEMRush, etc.)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing PPC campaigns on all major search engines
• Working knowledge of HTML, CSS, and JavaScript development and constraints