Consultant- Customer Support

Job Summary

We are looking for a creative and detail-oriented Graphic Designer with 1+ year of professional experience to join our design team. The ideal candidate should have a strong visual sense, be comfortable working across digital and print media, and be able to deliver high-quality designs within deadlines.

Key Responsibilities

• Create visually appealing designs for digital and print assets (social media posts, banners, brochures, flyers, presentations, etc.)
• Collaborate with marketing, product, and content teams to understand design requirements
• Design and maintain brand consistency across all platforms
• Work on website creatives, UI elements, and basic layouts
• Edit and enhance images, illustrations, and graphics
• Manage multiple design tasks and meet project timelines
• Incorporate feedback and iterate designs efficiently

Required Skills & Experience

• 1+ year of experience as a Graphic Designer
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Basic knowledge of typography, color theory, and layout design
• Experience designing for social media and digital marketing
• Understanding of print design standards
• Strong attention to detail and creativity
• Good communication and time-management skills

Good to Have (Optional)

• Knowledge of Figma / Adobe XD
• Basic understanding of UI/UX principles
• Motion graphics or video editing experience (After Effects, Premiere Pro)
• Knowledge of HTML/CSS is a plus

Qualification

• Bachelor’s degree or diploma in Graphic Design, Visual Arts, or related field (preferred)

Additional Information

• Immediate joiners preferred
• Portfolio or design samples mandatory

Job Description

We are looking for a Full Stack Developer. You'll be part of a cross-functional team that's responsible for the full software development life cycle, from conception to deployment. As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility.

Responsibilities

Work with development teams and product managers in agile methodology

Design client-side and server-side architecture

Build the front-end of applications through appealing visual design

Develop and manage well-functioning databases and applications

Write effective APIs

Test software to ensure responsiveness and efficiency

Troubleshoot, debug and upgrade software

Create security and data protection settings

Build features and applications with a mobile responsive design

Qualifications Skills

Proven experience as a Full Stack Developer or similar role.

Experience in developing web applications using Node.js, React.js, MySQL, AWS services.

Knowledge of multiple front-end languages and libraries (e. g. HTML/ CSS, JavaScript, XML, jQuery).

Knowledge of multiple JavaScript frameworks (e. g. React, Angular, Node.js ).

Familiarity with databases (e. g. MySQL, Mongo DB), web servers (e. g. Apache), and UI/UX design.

Excellent communication and teamwork skills.

Responsibilities :

• Get involved in the entire customer lifecycle from onboarding through the duration of their subscription period
• Provide product training to enable the customers to realize the potential of Empuls.
• Identify product usage gaps and provide actionable solutions to the customers.
• Build value-based relationships with customers and create Xoxoday champions.
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI,
• Drive desired customer outcomes through a consultative approach.
• Identify opportunities for upselling and cross-selling along with the Account Managers.
• Communicate and brainstorm with the product team on customer feedback and help refine the product roadmap.
• Work with the marketing team to execute customer surveys, case studies, etc.
• Optimize existing processes within the company and actively enhance all Customer Success initiatives.
• Drive customer advocacy through reviews, testimonials, and customer meetups; and create a center of excellence within the customer's organization.

Requirements:

• Has relevant 4 to 6 years of work experience in a Customer Success role in a B2B SaaS company
• Hands-on with tools like Pendo, HubSpot, Postman etc.
• Should be open to aligning with the different time zones based on business requirements.
• Showcases exemplary written and verbal communication skills to work with Global Customers.
• Has worked directly with Customers in the Americas or European region.
• Has an exceptional ability to communicate and foster positive business relationships.
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products.
• Managed customers across different segments in the past and knows how to manage them differently.
• Exhibits a true passion for customers and for Customer Success.

What can you look for?

This a wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

We are

Xoxoday is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Xoxoday offers a suite of three products - Plum, Empuls, and Compass. Xoxoday works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Xoxoday is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

We are looking for a motivated and results-driven Pan India Female Business sales Consultant Executive to join our team. The successful candidate will be responsible for reaching out to potential customers to provide information about our services and handle any inquiries. The ideal candidate should have excellent communication skills, particularly in English, Hindi & Bengali .

Key Responsibilities

Give a calls to potential customers to introduce products/services.

Deliver scripted presentations and answer questions about our offerings.

Identify customer needs and suggest appropriate services.

Maintain records of calls, including customer information and call notes.

Follow up on customer inquiries to ensure satisfaction and promote repeat business.

Meet daily, weekly, and monthly call targets.

Requirements

Female Business Consultant

Fluent in English (verbal and written communication).

Proven experience as a Business Consultant, or similar role.

Ability to handle rejection and remain positive.

Basic computer knowledge (CRM systems, MS Office).

Preferred Skills

Experience in sales or customer service.

Knowledge of additional languages is a bonus.

Strong listening and problem-solving skills.

If you’re passionate about engaging with customers and helping them discover our products

Mode of work - work from office 

Job Type- Full Time

Place- Kolkata/ Salt Lake Sec- ll

We are seeking an experienced Sales Candidate to join our dynamic development team. The ideal candidate should have a strong background in a Transportation, As a Transportation Sales Representative, you will play a pivotal role in promoting and selling transportation services to businesses and individuals. Your primary responsibility is to drive revenue growth by establishing and maintaining strong relationships with clients, identifying sales opportunities, and ensuring the smooth coordination of transportation solutions. This role requires a dynamic individual with excellent communication, negotiation, and problem-solving skills.

# Responsibilities

- Understanding products and services offered by Infokey Technology and be able to articulate its functions and benefits to external    

 audiences.

- Build and nurture relationships with existing clients to understand their transportation needs.

- Sourcing new business opportunities through inbound lead follow-up and outbound calls and emails.

- Understanding customer needs & requirements and suggesting the best solution accordingly.

- Closing new business deals by qualifying opportunities and securing online demonstrations/meetings with key decision makers.

- Working closely with the team, and keeping updated with all the products information, pricing, and contract terms.

- Staying informed about competing products, new technologies, and services.

# Basic Qualifications

- MBA, Bachelor's degree in any discipline or Accounts backgrounds

- 1-5 years of Transport sales experience in the B2B market with demonstrated success in solution sales domains such as enterprise software.

- Proven experience in transpor sales or a similar role.

- Strong understanding of transportation logistics and supply chain management.

- Proficiency in Hindi and English is must. Additional language knowledge will be an added advantage.

- Good analytical, written, oral communication skills is a must.

- Strong listening and presentation skills.

# Salary

- Salary is as per industry standards.

- This is an incentive based role. Better the performance, higher is the incentive.

Snowflake SRE JD

Your Role Accountabilities

• Primarily responsible for administrating Snowflake environments on AWS
• Identify, tune, and fix the performance issues on priority.
• Diagnose and troubleshoot Snowflake related errors and work with team to raise support tickets, follow ups and help to resolve them.
• Implement security, roles, users and privileges using the best practices.
• Provide database/objects recovery as need on basis.
• Design, identify and implement high performing and highly available data warehouse solutions.
• Create database, schema, tables, views, data sharing
• Create Snowflake utilization and capacity/cost plans, identifies, and provide solution for abnormalities.
• Proactively identify, design, and implement process improvements like automating manual processes
• Stay up-to-date with the latest features and best practices in Snowflake administration
• Follow existing database runbooks, create and maintain new runbooks for new and improved processes
• Provide 24X7 On-call support by participating in rotation schedule.

Qualifications & Experiences

• Bachelor's degree in computer science, information systems, or information technology.
• 10+ years of experience as a database administrator.
• Minimum 5+ years of hands-on administration experience, from setting up the Snowflake environments to successfully administering it (AWS preferred)
• Experience automating, scripting, and streamlining processes for efficiency and accuracy utilizing Unix shell scripting, Python etc.
• Some experience with AWS with knowledge of S3, EC2, VPC, IAM, Security, Networking etc.
• Ability and experience with the development of processes and procedures to standardize Database configuration
• Extensive experience with implementation and maintenance of Disaster Recovery and High availability.
• Ability to work on unusually complex technical problems and provide solutions that are highly innovative and ingenious.
• Ability to provide technical documentation and project plans for technical staff members.
• Excellent communication, presentation, and customer relationship skills.
• Excellent organizational and time management skills to handle multiple tasks simultaneously
• Ability to provide 24/7 support.

Job Description

This requirement is to service our client which is a leading big data technology company that measures what viewers consume across platforms to enable marketers make better advertising decisions. We are seeking a Senior Data Operations Analyst to mine large-scale datasets for our client. Their work will have a direct impact on driving business strategies for prominent industry leaders. Self-motivation and strong communication skills are both must-haves. Ability to work in a fast-paced work environment is desired.

Problems being solved by our client: 

Measure consumer usage of devices linked to the internet and home networks including computers, mobile phones, tablets, streaming sticks, smart TVs, thermostats and other appliances. There are more screens and other connected devices in homes than ever before, yet there have been major gaps in understanding how consumers interact with this technology. Our client uses a measurement technology to unravel dynamics of consumers’ interactions with multiple devices.

Duties and responsibilities:

• The successful candidate will contribute to the development of novel audience measurement and demographic inference solutions. 
• Develop, implement, and support statistical or machine learning methodologies and processes. 

• Build, test new features and concepts and integrate into production process
• Participate in ongoing research and evaluation of new technologies
• Exercise your experience in the development lifecycle through analysis, design, development, testing and deployment of this system
• Collaborate with teams in Software Engineering, Operations, and Product Management to deliver timely and quality data. You will be the knowledge expert, delivering quality data to our clients

Qualifications:

• 3-5 years relevant work experience in areas as outlined below
• Experience in extracting data using SQL from large databases
• Experience in writing complex ETL processes and frameworks for analytics and data management. Must have experience in working on ETL tools.

• Master’s degree or PhD in Statistics, Data Science, Economics, Operations Research, Computer Science, or a similar degree with a focus on statistical methods. A Bachelor’s degree in the same fields with significant, demonstrated professional research experience will also be considered. 
• Programming experience in scientific computing language (R, Python, Julia) and the ability to interact with relational data (SQL, Apache Pig, SparkSQL). General purpose programming (Python, Scala, Java) and familiarity with Hadoop is a plus.  
• Excellent verbal and written communication skills. 
• Experience with TV or digital audience measurement or market research data is a plus. 
• Familiarity with systems analysis or systems thinking is a plus. 

• Must be comfortable with analyzing complex, high-volume and high-dimension data from varying sources
• Excellent verbal, written and computer communication skills
• Ability to engage with Senior Leaders across all functional departments
• Ability to take on new responsibilities and adapt to changes

• 2-3 yrs of strong experience in building mobile web frontend for b2c products using React.
• Understanding of server side rendering, nextjs.
• Ability to build progressive web applications with optimized lighthouse score.

- We are looking for techies with a passion to develop high-performance web applications. 

- If you are interested and looking to build scalable and high-performance apps, then join us. We are building web app based on React with server-side rendering. For mobile, we are building PWA.

Roles & Responsibilities :

1. Build scalable web applications using ReactJS, Redux and other related libraries.

2. Integrating back-end API's with front-end.

3. Build reusable code and libraries for future use.

4. Optimize application performance and reduce page loading speed.

5. Solid experience in architecting and implementing highly scalable front-ends in modern technologies such as React or Vue.

6. Gathering requirements from design and technical staff and client on web development needs/Defining effective solutions for business and process problems.

Organisation – Innkey infosystems Pvt Ltd.

No of position – 4

Office Timing – 9:30am to 7: PM

Experience – 3 to 4 years

CTC – 30K to 35K (Negotiable depends upon interview)

Education – BE (IT or CE), MCA, MSc IT                           

Innkey PMS Overview:-

Innkey Infosystems Pvt. Ltd. is a rapidly growing IT company from the hospitality industry offering a Fully Integrated PMS solution on the Cloud for Hotels. We provide best in class products and services to make Hotel’s goals more easier, enabling them to focus on their core business.

Founded in 2011 in Ahmedabad, India, we have a young team of professional from the IT industry. We strive to offer best possible service to our clients, by providing support in critical situations and catering to their insightful requirements. Innkey has more more than 400+ clients across in 11 countries.

visit http://www.innkeypms.net">www.innkeypms.net

Responsibility:-  Works closely with staff to identify application development solutions, new or modified programs, reuse of existing code through the use of program development software alternatives, or integration of purchased solutions or a combination of the available alternatives.

Required Skills:

- VB.net with Silverlight & Windows Communication Foundation

- Ability to design and develop software solutions using the Visual Studio development environment.

- Languages must include; VB.net, Silverlight, SQL, HTML and JavaScript.

- Proven ability to work on extremely large, complex relational databases.

- Database troubleshooting and optimization experience a must.

- 2+ years of Silverlight.