Warm Greetings From Zealous Services!!! We have Immediate requirements for Freshers in BPO Non Voice Process @ Chennai. Reference Name : Irfan-HR Note: Interested candidates can "Walk-in" to the below mentioned address directly and mention your reference as "Irfan-HR" on top of your resume. Interview Scheduled: Walk-In Date: Monday To Friday Walk-In Time: 10.00 AM to 4.00 PM only Role: Customer Support Executive Process: US International Non voice Qualification: Any graduation (Arts & Science, Engineering) / Diploma / ITI / 12th / Distance Education / Dropouts ( 2015 - 2019 passed outs only) Age Limit: 18-27 Years. Working days: 5 Days Working, Saturday and Sunday Fixed Week Off Please Carry below documents (mandatory): # Updated Resume Copy. # Carry an Aadhar Xerox with you. # Educational Mark lists for Verification. Venue Details: Zealous Services, No: 17/7, B Block,Ground Floor, NRCS Towers, Kodambakkam High Road, Nungambakkam, Chennai-600034. Landmark: Near to Palm Grove Hotel Refer to your Friends too!!! Spot Offer: Grab the opportunity Don't miss it !!!
You will be part of a team which is the "True North" of the organization. Patience and Empathy come naturally to you. You handle customer escalations like a pro following the existing processes and thinking of solutions which can prevent such escalations in the future. You empathize with customers and keeping them happy at all times is a given statement! Soft Skills: Should be able to understand and appreciate that chaos/randomisation is the only constant at a startup. Should be a passionate self-starter; ready to get their hands dirty Should envision and manage the growth of tech vertical to complement business growth Should have clarity in thought and articulation. Prior experience of high energy and intense environments - would be a plus Technical Skills: Troubleshooting skills with problem solving ability Prior experience in customer service would be an added plus Customer service experience in Travel industry - would be an added plus Proficiency in excel across pivot and basic functions - would be an added plus Working knowledge of Cloud applications like Google sheets, Doc and Drive
Job role: Customer Support Executive Age: Between 18 to 26 years Interview Time: Monday to Friday 10.00 AM to 4:30 PM Salary: Best in the Industry + Incentives Job responsibilities: Handling US calls. Handling customer queries and giving a resolution. Effective in providing resolution through call and chat within the time consigned. A fixed week off and 5 working days a week. Interview Timing: 10.00 am to 4.00 pm Interview Date: Monday to Friday Reference name: Jeba HR Interested candidates can walk in directly to the below-mentioned venue for the interview. Venue details: ZEALOUS SERVICES No.17/7 shafika building Ground floor Kodambakkam high road Nungambakkam Chennai-34, Landmark: Near Palm Grove Hotel & Opposite to Dominos. Note: Mention Jeba HR on your resume for reference & Carry Aadhar Xerox and Original Marksheet for Verification
You will be part of the Customer happiness team. Your role requires you to speak to customers, understand their requirements and qualify potential leads who will be called by Travel consultants. As an additional responsibility, you will also be handling Pickyourtrail’s web chat which is also a potential revenue channel. The role exposes you to both aspects of customer service - lead qualification and support on chat. Soft Skills: *Should be able to understand and appreciate that chaos/randomisation is the only constant at a startup. *Should be a passionate self-starter; ready to get their hands dirty *Should envision and manage the growth of tech vertical to complement business growth *Should have a clarity in thought and articulation. *Prior experience of high energy and intense environments - would be a plus Technical Skills: *Prior outbound experience - would be an added plus *Customer service experience in Travel industry - would be an added plus *Proficiency in excel across pivot and basic functions - would be an added plus *Working knowledge of Cloud applications like Google sheets, Doc and Drive
The person shall be responsible for obtaining and managing constant relationship and communication with corporates, foundations, retail donors and HNIs. The ideal individual will have the ability to exercise good judgment in dealing with donors, with strong written and verbal communication, presentation and networking skills, and the ability to maintain a realistic balance among multiple priorities.Primary responsibilities include but are not limited to:- Connect, liaison and engage with corporates, foundations, retail donors and HNIs on a constant basis towards meeting the financial / non-financial resource requirements of the organization- Manage and scale up regular monthly contributions from volunteers and retail donorsKey Deliverables:- Donations raised from- Corporates- Foundations- Retail donors- HNIs- Recurring monthly donorsEducation Qualification / Experience:- At least Eight years sales, fundraising or customer service experience preferably- Any Banking / sales / corporate fundraising experience would be an advantageKnowledge, Skills and Abilities:- Reasonable understanding of the non-profit sector, fundraising and donor relationship management- Exceptional communication and influencing skills, combined with the ability to work under pressure in a changing environment- Very strong networking and interpersonal skills and the ability to build relationships with stakeholders, including donors, staff and volunteers- Expert level written and verbal communication skills in English.- Emotional maturity- Highly resourceful team-player, with the ability to also be extremely effective independently- Forward looking thinker, who actively seeks opportunities and proposes solutions- Sensitivity and empathy with the vision, mission, values and programmes of Bhumi- Resourceful, responsible and self-startingOther Information:- Reporting to: Executive Director Scope: Full time- Remuneration: Up to Rs.15 lakhs p.a. including performance incentives based on the candidate's profile- Expected Joining Date: Immediate