Curefit

Responsibilities and Duties
1. Lead the design team and contribute to building elevated customer journeys and
product experiences across desktop, mobile and IoT devices.
2. Be the owner of end-to-end visual design for the different apps and websites we
make.
3. Work hand-in-hand with the product team, designers and functional experts from
ideation through the final implementation of mock-ups and micro-interactions with
the engineering team.
4. Support other functions (content creators, engineers, brand marketers, etc.) in the
thorough delivery of the designs by defining the guidelines for the creation of
different kinds of content, defining the style guides with ample detailing, and
ensuring that different kinds of assets are integrated into the overall experience with
ample attention to detail
5. Push the envelope on our products’ design by keeping a watch on the emerging
trends in design and content
Basic Qualifications and Skills
• At least 6+ years of professional experience in a related field along with a strong
portfolio demonstrating past work experience in UI/UX design
• Deep experience in implementing design thinking frameworks in real-world
projects.
• A high experience in design bar and product sense demonstrated by past work or by
having informed and clear points of view on various products in the market.
• Excellent understanding of the application of colours, composition, scale, grids,
typography, iconography, illustrations, and photography.

• Understanding of visual grouping and how it relates to information hierarchy
• A keen eye for detail and a strong aesthetic sense
• Strong communication, presentation, and interpersonal skills to communicate
complex creative concepts clearly and persuasively.
• Ability to define/extract the essence of a brand and work on a variety of assets
holding that brand’s essence.
• Past experience designing for more than one screen size - eg. one of the following
combinations: desktop and mobile, or desktop and large screens, etc.
• Proficiency in using software such as Sketch, Principle, Adobe Photoshop, Adobe
Illustrator or Adobe AfterEffects

Skills & Responsibilities

-          Remotely manage host of daily order pick-up schedules, ensuring 100% on-time delivery

-          Own a robust real-time connect over information and documents with our service partner for smooth flow of daily collections and process adherence

-          Ensure top customer experience; attend to and manage escalations, ensure proper RCA and corrective action in place

-          Own and drive key metrics of product rating, on-time delivery and customer contact ratio; analyse and present weekly and monthly trends in operation forum

-          Oversee monthly reconciliation of service data with vendor, and ensure internal & external reporting are finished on time

-          Present insights and propose new ideas on business progress based on ops metrics, and industry trends

-          Diligent real-time follow ups on sample collections and quick thinking on the feet to effectively handle customer ticket resolutions will be 2 critical expectations

-          Relevant work-experience in sample collection monitoring, lab/order handling will be helpful

 

Managing employee life cycle across 4 business units from onboarding to exit
● Connecting with approx. 120 members across 4 BUs monthly on one to one basis in order to identify the key problem
areas and provide solution to them.
● Collaborating with business leaders on workforce planning, skill mapping, talent development
● Analysing BU data to identify trends and recommending solution to improve overall performance, retention and
employee experience
● Successfully managing full cycle performance monitoring and review process
● Managing bench resources and their placement across different departments
● Identifying learning needs, Planning and scheduling of training programs for the employees
● Facilitating team-wise monthly town-halls and quarterly R&R sessions, organizing fun activities and events
● Reviewing and analysing attrition data to identify key reasons/ problem areas and designing engagement frameworks
to minimize future attrition
● Responsible for organizational restructuring, policy reform, process modification as per business demand
● Coordinating with external partners to streamline and implement new engagement and knowledge management
platforms in place

Strategize and execute the Google Ads marketing plan which will include campaign
planning, execution and optimization of different types of Google Ads (Search Ads, Display
Ads, retargeting, Discovery Ads, and YouTube Ads).
o Be the programmatic expert on campaign performance and optimization by providing
insights into the best strategies and tactics to achieve business objectives
o Leverage first party and third-party data for targeting and insights
o Work closely with the analytics teams to derive meaningful insights and drive a data-backed
strategy
o Own, drive, and report on crucial marketing efficiency metrics such as CAC, ROAS, and LTV

Job Description-
1. To handle customers on their enquiries/complaints via multiple channels i.e. call/mail
2. To understand the product features for better problem solving
3. To keep records of customer interactions, transactions, comments, complaints
4. To coordinate with internal teams for solving any customer issues
5. To ensure customer satisfaction and provide empathetic experience to every user
6. To own every interaction with the customer and ensure every customer is a happy customer

Requirements-
1. Graduation is mandatory
2. 1+ years of experience in customer service function (e-com / hospitality industry preferred)
3. Excellent verbal and oral comms in English preferred

Create, Build and Own the corporate sales portfolio and 3P revenue channels for
cure.fit across business lines
● Manage the entire corporate sales life cycle including lead generation,
prospecting, pitching, offering, negotiating, contract closures and renewals
● Completely own the revenue projections across multiple business lines, create
strategies required to achieve the same
● Work in depth with internal stakeholders to streamline initiatives – Tech, Legal,
Finance & Category
● Drive strategic partnerships and create 3P revenue generation channels in
association with Telcos, Banks, OEM, Apps etc.,
● Manage reporting, accounting, collection & analytical outputs for the complete
function
● Work closely with support function to resolve any client issues
● Work with agencies, solution providers to build BD pipelines.

JD
Mobile app developers at Curefit are responsible for building the cure.fit iOS and
android app. The app is built on React Native platform with a common codebase
for iOS and android. The role requires developers to be comfortable with
bleeding edge technology and be able to work in a fast paced environment.

Looking for:
● Quick Learners
● Curefit runs on ReactJs and React Native. Although prior knowledge of
these technologies are not a must have, a never ending thirst for
learning is. We are really proud of our app development team. We are
doing twice more than any other app out there and with half the
engineers. Come join us and be the most productive you will ever be
● Comfortable with "Build fast and iterate"
● Engineers at Curefit dont own code. They own features and
technologies. This requires understanding of product and business
requirements and owning end to end execution of app features

Skill set:
● Excellent understanding of software design and object oriented
programming principles.
● Experience on React-Native/React, Redux is a plus.
● Fluent with usage of instrumentation and debugging tools on
respective platforms
● Minimum 2 years experience of developing native iOS/Android
consumer facing applications with a minimum of 50 thousand
downloads.