Cutshort logo
Velocity Services logo
Tech Support Engineer
Tech Support Engineer
Velocity Services's logo

Tech Support Engineer

chinnapareddy S's profile picture
Posted by chinnapareddy S
3 - 7 yrs
₹15L - ₹25L / yr (ESOP available)
Bengaluru (Bangalore)
Skills
Technical support
Tech Support
skill iconPython
skill iconRuby on Rails (ROR)
skill iconJavascript
Perl
skill iconPostman
Kibana
Communication Skills
Customer Support
Customer Service

Technical Support Engineer, Velocity

Responsibilities

  • Interact with the Velocity customers via phone, email or video conference and by demonstrating the highest level of urgency, resolve customer issues in a timely manner. 

  • Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.

  • Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations

  • Be an Owner and respond to internal inquiries related to Velocitysystems, products and processes. Interact with multiple third-party vendors to resolve the issues

  • Understand the technical application of the Velocity suite of products and services

  • Partner with Customer Success, Sales, Engineering and Product teams to resolve sophisticated problems with potentially costly and far-reaching consequences 

  • Write it Down: identify and create documentation that Empower Others 

 

What do you need?

  • 3+ years of relevant experience in Customer Success

  • Have an understanding of web applications, REST APIs, DB Systems

  • Experience with JavaScript, Ruby, Perl, or Python programming

  • Prior knowledge of DBMS, SQL

  • Past experience of using tools like Postman, Kibanna, 

  • Strong analytical and problem solving skills.

  • Strong debugging skills. Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.

  • Team player with solid communication and presentation skills

  • Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Velocity Services

Founded :
2011
Type :
Product
Size :
20-100
Stage :
Raised funding

About

Fast, flexible growth capital for D2C eCommerce brands. Get up to Rs. 2 crore in revenue-based financing for marketing & working capital within 1 week. No equity dilution or collateral requirements.
Read more

Connect with the team

Profile picture
chinnapareddy S
Profile picture
Newali Hazarika

Company social profiles

bloglinkedin

Similar jobs

Leading Digital Growth Marketing Platforms
Leading Digital Growth Marketing Platforms
Agency job
via Merito by Jinita Sumaria
Pune
1 - 4 yrs
₹3L - ₹3.5L / yr
Copy Writing
English Proficiency
SaaS
Platform as a Service (PaaS)

Role :- Jr. Copywriter


About our client -


Our Client is a next generation MarTech company, delivering end-to-end marketing and sales solutions to leading brands in India. The company's ethos is built upon the philosophy of 'Marketing Engineered', an approach that delivers marketing & sales solutions through innovative ideas in design, engineering and technology. 


What you’ll be working on -


Ad copy for digital campaigns, video scripts, social media, blog posts and a certain amount of offline collateral. The role also involves ideation for advertising campaigns. The clients you’ll work on will span tech, F&B, pharma, retail, healthcare, real estate, automotive and other industries. You’ll be a part of the larger content marketing department in Pune, working closely with the client servicing team and design team to come up with ideas and creatives that make an impact!


Responsibilities:


● Interpreting client briefs and requirements

● Work closely with clients to create strong concepts from initial briefing through to execution

● Developing creative ideas and original, clear copy

● Working with the social media team to conceptualize posts

● Collaborating with the design team on visual representation of the copy

● Working collaboratively with internal stakeholders to meet deadlines

● Maintain a high awareness of relevant trending topics and news to identify content opportunities

● Be responsible for working with internal teams to gather input and validate the content

● Ensure consistency and quality across all written content

● Present and articulate concepts to clients


Desired Skills and experience:


● 1+ years of experience interest in copywriting, business communication or technical writing

● BE Computer Engineering, B.Tech in Computer Science, Graduate in Marketing

● Proficiency in the English language and accuracy in grammar

● The knack of understanding technical products (SaaS, PaaS, SAP, etc.) and writing for them

● Highly creative and imaginative

● Keen attention to detail

● The ability to work in a collaborative environment under tight deadlines

● Self-motivated and eager to learn

Read more
LeanAgri
at LeanAgri
6 recruiters
Kritika Mundhra
Posted by Kritika Mundhra
Pune, Bengaluru (Bangalore)
1 - 3 yrs
₹3.5L - ₹4.5L / yr
Search Engine Optimization (SEO)

Location- Pune and Bangalore, Work from office

Roles & Responsibilities

  • Keyword Research and Analysis:

Conduct comprehensive keyword research in Hindi to identify high-value and relevant search terms. Analyze keyword competition and trends to develop effective optimization strategies.

  • On-Page Optimization:

Optimize website content, meta tags, headings, and other on-page elements for Hindi-focused keywords. Ensure content is well-structured, relevant, and accessible to search engines.

  • Content Optimization:

Collaborate with content creators to develop SEO-friendly content in Hindi, ensuring proper keyword integration and relevance. Implement best practices for optimizing images, videos, and other multimedia content.

  • Technical SEO:

Conduct regular website audits to identify and resolve technical SEO issues. Monitor website performance, crawl errors, and XML sitemaps to improve site health.

  • Local SEO (Hindi Audience Market):

Implement local SEO strategies targeting specific regions where Hindi is prevalent. Optimize Google My Business listings and other local business directories.

  • Link Building:

Develop and execute effective link-building strategies for Hindi-focused content. Build high-quality, relevant backlinks through outreach, partnerships, and content Promotion.

  • SEO Reporting and Analysis:

Monitor, analyze, and report on key SEO performance metrics using tools like Google Analytics, Google Search Console, and third-party SEO tools. Provide actionable insights and recommendations based on data-driven analysis.

  • Stay Current with SEO Trends:

Stay up-to-date with the latest SEO trends, algorithm changes, and industry best practices in both English and Hindi markets.

  • Qualifications and Skills:

- Proven track record of successful SEO campaigns, particularly in Hindi-speaking markets.

- Fluent proficiency in Hindi and English languages, both written and spoken.

- Strong understanding of search engine algorithms and ranking factors.

- Experience with SEO tools such as Google Analytics, Google Search Console, SEMrush, Moz, Ahrefs, etc.

- Ability to work collaboratively in a team and manage multiple projects.

- Up-to-date knowledge of SEO trends and best practices.

- Proven experience as an SEO Specialist with a focus on Hindi markets.

- Relevant certifications in SEO and digital marketing (e.g., Google Analytics, Google Ads, etc.) is a plus.

Read more
Recro
at Recro
1 video
32 recruiters
Tuhina Sarkar
Posted by Tuhina Sarkar
Bengaluru (Bangalore), Delhi, Gurugram, Noida
2.5 - 7 yrs
₹10L - ₹15L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress
skill iconRedis
+4 more

Key Responsibilities: 

  • Rewrite existing APIs in NodeJS. 
  • Remodel the APIs into Micro services-based architecture. 
  • Implement a caching layer wherever possible. 
  • Optimize the API for high performance and scalability. 
  • Write unit tests for API Testing.
  • Automate the code testing and deployment process.


Skills Required: 

  • At least 2 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
  • Excellent hands-on experience using MySQL or any other SQL Database. 
  • Good knowledge of MongoDB or any other NoSQL Database. 
  • Good knowledge of Redis, its data types, and their use cases. 
  • Experience with graph-based databases like GraphQL and Neo4j. 
  • Experience developing and deploying REST APIs. 
  • Good knowledge of Unit Testing and available Test Frameworks. 
  • Good understanding of advanced JS libraries and frameworks. 
  • Experience with Web sockets, Service Workers, and Web Push Notifications. 
  • Familiar with NodeJS profiling tools. 
  • Proficient understanding of code versioning tools such as Git. 
  • Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
  • Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
  • Experience building a large scale social or location-based app.


Read more
codersbrain
at codersbrain
1 recruiter
Aishwarya Hire
Posted by Aishwarya Hire
Remote only
2 - 4 yrs
₹3L - ₹5L / yr
Salesforce
Salesforce development
  • Responsible for making specialized plans and procedures for different offices and the IT groups, creating answers for the location of any far-reaching issues, and making their procedures progressively effective.
  • Providing training to other junior developers and managing them to process tasks efficiently
  • Work with various internal offices, including promotions, project improvements, and tasks to ensure that Salesforce status supports internal requirements by identifying usefulness and fulfillment.
  • Application development for other peer developers
  • Responsible for updating and making changes to already existing applications or making new ones according to client needs.
Read more
Jain Software
at Jain Software
3 recruiters
shubham verma
Posted by shubham verma
Raipur
0 - 1 yrs
₹5L - ₹5L / yr
skill iconPHP
MySQL

We are looking to hire a talented PHP developer to manage our back-end services and ensure a seamless interchange of data between the server and our users. As a PHP developer, you will be responsible for developing and coding all server-side logic. You will also be required to maintain the central database and respond to requests from front-end developers.

To ensure success as a PHP developer, you should have in-depth knowledge of object-oriented PHP programming, understanding of MVC designs, and working knowledge of front-end technologies including HTML5, JavaScript, and CSS3. Ultimately, a top-level PHP Developer can design and build efficient PHP modules while seamlessly integrating front-end technologies.

PHP Developer Responsibilities:

  • Conducting analysis of website and application requirements.
  • Writing back-end code and building efficient PHP modules.
  • Developing back-end portals with an optimized database.
  • Troubleshooting application and code issues.
  • Integrating data storage solutions.
  • Responding to integration requests from front-end developers.
  • Finalizing back-end features and testing web applications.
  • Updating and altering application features to enhance performance.

PHP Developer Requirements:

  • Bachelor’s degree in computer science or a similar field.
  • Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.
  • Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
  • Understanding of object-oriented PHP programming.
  • Previous experience creating scalable applications.
  • Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
  • Familiarity with SQL/NoSQL databases.
  • Ability to project manage.
  • Good problem-solving skills.
Read more
IT Company
IT Company
Agency job
via Tech - Soul Technologies by Rohini Shinde
Pune
2 - 5 yrs
₹2L - ₹3.5L / yr
Recruitment/Talent Acquisition
Technical recruiter
IT Recruiter
Tech recruiter
Recruitment
+2 more

Skills Required

1. Proven work experience as a Technical Recruiter or Recruiter

2. Ability to understand and explain job requirements for IT roles

3.Solid knowledge of sourcing techniques (e.g. social media recruiting and Boolean search)

4. Excellent verbal and written communication skills

Read more
Stockal is an InvestTech company based in New York.
Stockal is an InvestTech company based in New York.
Agency job
via Mad Hiring by Madri Prasad
Bengaluru (Bangalore)
3 - 9 yrs
₹3L - ₹12L / yr
skill iconReact.js
skill iconAngular (2+)
skill iconNodeJS (Node.js)
SQL
Shell Scripting
+1 more

Role description:

We are looking for Senior Software Engineer with expertise and experience in designing and developing

applications including new developments, enhancements, maintenance and support. The role involves continuous collaboration with team, partners.

Candidate description:

Should have:

 Passion for technology and financial domain with demonstrated ability to learn quickly

 Delivery focus with ability to take full ownership

 Strong commitment to quality and delivery

 Strong communication skills

Skills/Knowledge and experience:

 Object oriented design and development skill

 Webservices - Node JS/Express JS, Rest API

 Frontend – Angular (Javascript and Typescript), React

 Unix and Shell scripting

 SQL Proficiency, good to know MongoDB

Read more
Sunmobility
at Sunmobility
1 video
4 recruiters
Malvika Ohri
Posted by Malvika Ohri
Bengaluru (Bangalore)
3 - 7 yrs
₹8L - ₹10L / yr
Linux/Unix
skill iconC++
skill iconPython
skill iconNodeJS (Node.js)
Fullstack Developer
+1 more
About Us: SUN Mobility is a 50:50 joint venture between Virya Mobility 5.0 and SUN New Energy Systems, pioneers in areas of electric mobility and clean energy. The company is led by Chetan Maini, founder of Reva and Uday Khemka, Vice Chairman of SUN Group, two of India’s well-established leaders in the new energy economy. SUN Mobility aims to be the leading provider of universal energy infrastructure and services to accelerate mass electric vehicle usage. The organization plans to revolutionize the transportation sector by deploying a unique open-architecture ecosystem built around a smart network of quick interchange battery stations. These stations, predominantly powered by renewable energy, will refuel electric vehicles at cost lower than and speed faster than conventional petrol pumps. SUN Mobility will partner with multiple OEMs to integrate SUN Mobility’s proprietary smart battery solution into a range of innovative electric vehicles – cars, buses, rickshaws, scooters etc. The smart batteries will be modular, easily swappable, highly secure, IOT enabled and can be easily refuelled on a pay-as-you go basis. This energy infrastructure integrated with electric vehicles, smart batteries and clean energy will accelerate the transformation of mobility towards a sustainable, pollution-free future. We are committed to help India realize its vision of becoming a 100% e-vehicle nation by 2030. About the Role: We are looking for a self-motivated independent thinker who can contribute to our Engineering Team. Your duties will primarily involve writing code and modifying software fix errors , adapt it to a new hardware , improve performance and you will also be involved in directing system testing. You will be working with multiple departments on technical issues including software system design and maintenance. Core Responsibilities: *Develop and participate in program activities , monitoring and evaluating system performance and implement new programs and features *Analyzing information to recommend and plan the installation of new systems or modifications of an existing system *Design and developing software systems, predict and measure outcomes and design consequences. Skills and Expertise: *Programming Languages: C,C++, Node.js, Python, Information Modeling *Web Stack/UI: Node.js, React/Angular.js, REST API Design, Consumer UX Design *Platform Programming: Linux System/Network Programming (Sockets, Wireshark), Multi-Threading (pthreads), Distributed Systems *Platform Interfaces: TCP/IP, Bluetooth/BLE, CAN, GPIO, RS485, RFID, MQTT (Azure IoT Integration) *Open Source Stacks: KAFKA/Zookeeper, Elastic Search/Kibana, Logstash, Apache Spark, VAULT, Grafana, Cassandra *DevOps: GIT, Jenkins, Stateless Programming, A/B Testing *Machine Learning: Real-time Gaussian Anomaly Detection, Real-time K-Means *Past Project Experience: Systems Software Projects that involved Hardware as well – hence NO E- Commerce, Consumer Web Apps, Mobile App, BFSI UI/Web Stack resumes please unless they have had backend server development as well Qualification: *Bachelor's Degree in Computer Science, Information Technology or equivalent
Read more
CloudOptics
at CloudOptics
1 recruiter
Aseem R
Posted by Aseem R
Bengaluru (Bangalore)
1 - 3 yrs
₹3L - ₹7L / yr
skill iconJava
MySQL
J2EE
Spring
Hibernate (Java)
+2 more
Are you a person who wants to be part of shaping the future in CyberSecurity? Are you a lifelong learner who happens to love backend java development of scalable Web Services platform? What We Have: • Startup in CyberSecurity domain, creating a platform to ease security & compliance process by bringing disrupting solutions to this field. • A team of go-getters to hang-out with • Open mind for new ideas, methodologies & unknown challenges • Abundance of Web Service pipeline to be created You Might Have: • Ability & Willingness to learn new things • Experience of building Java REST Web Services along with MySQL database • Knowledge of Deployment of Web Services on Linux • Experience with entire SDLC • Attention to details You might ALSO Have: • Knowledge of Node.JS • Knowledge of Google Cloud, Azure &/OR AWS is a plus • Awareness of application security In case this isn’t you, perhaps you may have some friends who would be a fit? Send them this job.
Read more
GreedyGame
at GreedyGame
1 video
5 recruiters
Debdutta Pal
Posted by Debdutta Pal
Bengaluru (Bangalore)
2 - 4 yrs
₹10L - ₹15L / yr
skill iconGo Programming (Golang)
Image Processing
skill iconPython
skill iconMachine Learning (ML)
We are seeking a software engineer proficient in image processing and computer vision algorithms to join our team. The primary responsibility would be to coming up with optimized automated solutions of blending advertising information into images in a seamless manner. (This will act as the backend for all different content forms) Responsibilities Build automation solutions for real-time native creative creation from various Ad exchanges. Ensuring a match between the scalability of solution/s and ad server's traffic. Influence the shaping of future products by significantly contributing to the architecture used across design families. Design frameworks for particular functions. Define, document and test processes for inclusion into technical platforms, subsystem specifications, input/output and working parameters for hardware and/or software compatibility. Identify, analyze and resolve subsystem and/or design weaknesses. Provide multilayered technical expertise for next generation initiatives. Requirements 1+ yrs of experience in image processing algorithms implementation Hands-on experience with object detection, tracking, and optical flow, and 3D reconstruction Practical knowledge of machine learning, Bayesian filtering, information theory Fluency with Python or/and GoLang The ability to communicate technical information clearly and succinctly to both technical and non-technical teams Highly Desirable skills Expertise in image classification, segmentation, and feature extraction Strong understanding of linear algebra, optimization, probability and statistics Experience with software architecture and/or API design, complemented by robust integration skills A background in Parallel programming Experience with Vision applications What’s in it for you? - Opportunity to be a part of the big disruption we are creating in the ad-tech space. - Work with big brands like PepsiCo, Amazon, Marico, etc. - Office in one of the most happening places in India. - Amazing colleagues, weekly lunches and beer on fridays!
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos