Technical Support Engineer, Velocity
Responsibilities
-
Interact with the Velocity customers via phone, email or video conference and by demonstrating the highest level of urgency, resolve customer issues in a timely manner.
-
Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
-
Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations
-
Be an Owner and respond to internal inquiries related to Velocitysystems, products and processes. Interact with multiple third-party vendors to resolve the issues
-
Understand the technical application of the Velocity suite of products and services
-
Partner with Customer Success, Sales, Engineering and Product teams to resolve sophisticated problems with potentially costly and far-reaching consequences
-
Write it Down: identify and create documentation that Empower Others
What do you need?
-
3+ years of relevant experience in Customer Success
-
Have an understanding of web applications, REST APIs, DB Systems
-
Experience with JavaScript, Ruby, Perl, or Python programming
-
Prior knowledge of DBMS, SQL
-
Past experience of using tools like Postman, Kibanna,
-
Strong analytical and problem solving skills.
-
Strong debugging skills. Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.
-
Team player with solid communication and presentation skills
-
Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations

About Velocity Services
About
Connect with the team
Similar jobs
Position Overview:
As a BI (Business Intelligence) Developer, they will be responsible for designing,
developing, and maintaining the business intelligence solutions that support data
analysis and reporting. They will collaborate with business stakeholders, analysts, and
data engineers to understand requirements and translate them into efficient and
effective BI solutions. Their role will involve working with various data sources,
designing data models, assisting ETL (Extract, Transform, Load) processes, and
developing interactive dashboards and reports.
Key Responsibilities:
1. Requirement Gathering: Collaborate with business stakeholders to understand
their data analysis and reporting needs. Translate these requirements into
technical specifications and develop appropriate BI solutions.
2. Data Modelling: Design and develop data models that effectively represent
the underlying business processes and facilitate data analysis and reporting.
Ensure data integrity, accuracy, and consistency within the data models.
3. Dashboard and Report Development: Design, develop, and deploy interactive
dashboards and reports using Sigma computing.
4. Data Integration: Integrate data from various systems and sources to provide a
comprehensive view of business performance. Ensure data consistency and
accuracy across different data sets.
5. Performance Optimization: Identify performance bottlenecks in BI solutions and
optimize query performance, data processing, and report rendering. Continuously
monitor and fine-tune the performance of BI applications.
6. Data Governance: Ensure compliance with data governance policies and
standards. Implement appropriate security measures to protect sensitive data.
7. Documentation and Training: Document the technical specifications, data
models, ETL processes, and BI solution configurations.
8. Ensuring that the proposed solutions meet business needs and requirements.
9. Should be able to create and own Business/ Functional Requirement
Documents.
10. Monitor or track project milestones and deliverables.
11. Submit project deliverables, ensuring adherence to quality standards.
Qualifications and Skills:
1. Master/ Bachelor’s degree in IT or relevant and having a minimum of 2-4 years of
experience in Business Analysis or a related field
2. Proven experience as a BI Developer or similar role.
3. Fundamental analytical and conceptual thinking skills with demonstrated skills in
managing projects on implementation of Platform Solutions
4. Excellent planning, organizational and time management skills.
5. Strong understanding of data warehousing concepts, dimensional modelling, and
ETL processes.
6. Proficiency in SQL, Snowflake for data extraction, manipulation, and analysis.
7. Experience with one or more BI tools such as Sigma computing.
8. Knowledge of data visualization best practices and ability to create compelling
data visualizations.
9. Solid problem-solving and analytical skills with a detail-oriented mindset.
10. Strong communication and interpersonal skills to collaborate effectively with
different stakeholders.
11. Ability to work independently and manage multiple priorities in a fast-paced
environment.
12. Knowledge of data governance principles and security best practices.
13. Candidate having experience in managing implementation project of platform
solutions to the U.S. clients would be preferable.
14. Exposure to U.S debt collection industry is a plus.
About the Role
As a Frontend Developer, you’ll be working on building responsive and interactive user interfaces that delight customers. You’ll translate design concepts into clean, efficient code and collaborate with backend developers and designers.
What We’re Looking For
- Fresh graduates or candidates with up to 2 years of experience.
- Strong logical and analytical mindset with a passion for clean UI.
- Self-motivated learners who can adapt quickly.
What You’ll Be Doing
- Develop modern, responsive web applications using HTML, CSS, and JavaScript.
- Work with libraries/frameworks like React, Angular, or Vue.
- Optimize applications for maximum speed & scalability.
- Collaborate with designers to bring ideas into functional UI.
Must-Have Skills (for candidates with ~1 year experience)
- Proficiency in JavaScript (ES6+).
- Hands-on experience in React.js/Angular/Vue.
- Ability to consume REST/GraphQL APIs.
- Version control (Git) and basic CI/CD exposure.
- Familiarity with responsive design and browser debugging tools.
Why Join Us
- Direct mentorship, hands-on exposure, and ownership opportunities.
- Be part of a team where your contributions directly improve user experience.
Perks & Benefits
- Fully remote role with flexible team culture.
- Fast-track growth, multi-role exposure in a startup ecosystem.
Work Mode & Schedule
Remote, 10 AM – 7 PM, Mon–Sat (own PC + reliable internet + availability on Zoom/Meet/Teams).
Compensation Note
Compensation will be discussed after evaluation and will reflect the candidate’s demonstrated skills and value in a startup ecosystem.
Experience: 4+ years
We are looking for a NodeJS / full stack developer responsible for the development and maintenance of scalable backend applications. Your primary focus will be the development of NodeJS applications and their integration with frontend services like React Web App. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem-solving, sophisticated design and the creation of quality products is essential.
- 3+ years of experience in Nodejs
- Having a good understanding & hands-On of AWS services like – IAM, Lambda, DynamoDB, ElasticCache, OpenSearch and AppSync
- Integration of user-facing elements developed by front-end developers with server side logic
- Writing reusable, testable, and efficient code
- Strong proficiency with JavaScript.
- Knowledge of Node.js + Express and frameworks available for it.
- Experienced with NoSQL DB
- Design and implementation of low-latency, high-availability, and performant applications
- Implementation of security and data protection
Job Role: Director / Sr. Director, Marketing
Experience Range: 14 to 18 years
Job Location: Pune / Mumbai / Bengaluru - Remote India
About Company:
It is an innovative and forward-thinking start-up, backed by venture capital, dedicated to delivering cutting-edge 'Future of Work' solutions to global industry leaders. Our core expertise lies in Source-to-Pay applications, where it distinguishes itself through a distinctive ServiceNow platform strategy and proprietary AI technologies. What sets us apart from competitors is our unwavering commitment to redefining industry norms and providing unmatched value to our clients. At the helm, we are proud to have a management team comprised of seasoned industry veterans with a proven track record of building and leading successful organizations.
What are we looking for?
We are seeking an accomplished and visionary Director of Marketing to join our high-impact team. As the Director of Marketing, you will be instrumental in shaping and executing our marketing strategy, elevating our brand presence, and driving demand for our cutting-edge SaaS solutions, globally. This role presents a unique opportunity to lead marketing efforts in a rapidly growing company that is reshaping the landscape of Source-to-Pay applications. This role requires a combination of strategic thinking, technical expertise, strong leadership skills, and a customer-centric mindset.
Roles & Responsibilities:
• Marketing Strategy Development: Develop and execute a comprehensive marketing strategy aligned with our business goals, targeting key industries and personas within the Source to Pay and Contract Lifecycle Management domain on the ServiceNow platform.
• Content Excellence: Oversee the creation of high-quality content, including whitepapers, blog posts, case studies, articles, videos, and infographics, that showcase our thought leadership and address the pain points of our target audience.
• Demand Generation: Drive demand generation initiatives through inbound and outbound marketing tactics, including SEO, SEM, email marketing, webinars, events, and strategic partnerships.
• Sales Enablement: Equip the sales team with the necessary tools, collateral, and training to effectively communicate our value proposition to potential clients.
• Data-Driven Insights: Continuously analyse marketing performance metrics, track ROI, and leverage data-driven insights to refine campaigns and strategies for maximum impact.
• Budget Management: Manage the marketing budget judiciously, allocating resources for optimal ROI while ensuring alignment with company objectives.
• Brand Elevation: Champion the creation and maintenance of a strong brand presence in the market, ensuring consistency in messaging and visual identity across all marketing channels.
• Product Evangelism: Collaborate closely with the product team to develop compelling product
positioning and messaging, ensuring alignment with market needs and competitive differentiation.
• Team Leadership: Build and mentor a high-performing marketing team, fostering a culture of innovation, collaboration, and excellence.
Qualifications & Skills:
• Bachelor’s degree in marketing, Business, or a related field (MBA is a plus).
• Proven experience (minimum 10-12 years) in B2B marketing, in the SaaS industry, with at least 3+ years in a leadership position.
• Proven track record in B2B SaaS, with a preference for experience in Source To Pay, Procure To
Pay, Spend Management, or Accounts Payable domains. Experience within the ServiceNow
Ecosystem is highly desirable.
• Strong understanding of the ServiceNow platform and its ecosystem.
• Demonstrated success in developing & executing marketing strategies that drive growth & revenue.
• Proficiency in marketing automation, CRM, and analytics tools.
• Excellent communication, leadership, and team management skills.
• Creative thinking and a passion for staying up-to-date with industry trends.
• Excellent leadership, team management, and people development skills.
• Exceptional communication and interpersonal skills, with the ability to build rapport with clients and internal stakeholders.
Job Title - Senior Backend Engineer
About Tazapay
Tazapay is a cross border payment service provider. They offer local collections via local payment methods, virtual accounts and cards in over 70 markets. The merchant does not need to create local entities anywhere and Tazapay offers the additional compliance framework to take care of local regulations and requirements. This results in decreased transaction costs, fx transparency and higher auth rates.
They are licensed and backed by leading investors. www.tazapay.com
What’s exciting waiting for You?
This is an amazing opportunity for you to join a fantastic crew before the rocket ship launch. It will be a story you will carry with you through your life and have the unique experience of building something ground up and have the satisfaction of seeing your product being used and paid for by thousands of customers. You will be a part of a growth story be it anywhere - Sales, Software Development, Marketing, HR, Accounting etc.
We believe in a culture of openness, innovation & great memories together.
Are you ready for the ride?
Find what interesting things you could do with us.
About the Backend Engineer role
Responsibilities (not exhaustive)
- Design, write and deliver highly scalable, reliable and fault tolerant systems with minimal guidance
- Participate in code and design reviews to maintain our high development standards
- Partner with the product management team to define and execute the feature roadmap
- Translate business requirements into scalable and extensible design
- Proactively manage stakeholder communication related to deliverables, risks, changes and dependencies
- Coordinate with cross functional teams (Mobile, DevOps, Data, UX, QA etc.) on planning and execution
- Continuously improve code quality, product execution, and customer delight
- Willingness to learn new languages and methodologies
- An enormous sense of ownership
- Engage in service capacity and demand planning, software performance analysis, tuning and optimization
The Ideal Candidate
Education
- Degree in Computer Science or equivalent with 5+ years of experience in commercial software development in large distributed systems
Experience
- Hands-on experience in designing, developing, testing and deploying applications on Golang, Ruby,Python, .Net Core or Java for large scale applications
- Deep knowledge of Linux as a production environment
- Strong knowledge of data structures, algorithms, distributed systems, and asynchronous architectures
- Expert in at least 1 of the following languages: Golang, Python, Ruby, Java, C, C++
- Proficient in OOP, including design patterns.
- Ability to design and implement low latency RESTful services
- Hands-on coder who has built backend services that handle high volume traffic.
- Strong understanding of system performance and scaling
- Possess excellent communication, sharp analytical abilities with proven design skills, able to think critically of the current system in terms of growth and stability
- Data modeling experience in both Relational and NoSQL databases
- Continuously refactor applications to ensure high-quality design
- Ability to plan, prioritize, estimate and execute releases with good degree of predictability
- Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks
- Passion for learning new things, solving challenging problems
- Ability to get stuff done!
Nice to have
- Familiarity with Golang ecosystem
- Familiarity with running web services at scale; understanding of systems internals and networking are a plus
- Be familiar with HTTP/HTTPS communication protocols.
Abilities and Traits
- Ability to work under pressure and meet deadlines
- Ability to provide exceptional attention to details of the product.
- Ability to focus for extended periods of repetitious activity.
- Ability to think ahead and anticipate problems, issues and solutions
- Work well as a team player and help the team members to resolve issues
- Be committed to quality and be structured in approach
- Excellent and demonstrable concept formulation, logical and analytical skills
- Excellent planning, organizational, and prioritization skills
Location - Chennai - India
Join our team and let's groove together to the rhythm of innovation and opportunity!
Your Buddy
Tazapay
Read The Details Properly Before Applying
To Apply Kindly submit your previous work or portfolio to aslikahani.com along with,
Current CTC
Expected CTC
Notice Period
Expected Date of Joining
Current Location
Reason Behind Relocation / Job Change
Location: Bangalore
Job Title: Video Editor
Company Overview:
SriStar Group is a dynamic conglomerate with a diverse portfolio spanning the Gold Industry, Media & Entertainment, Hospitality, Real Estate, and more. Our company prides itself on fostering creativity, innovation, and excellence across all sectors. Joining SriStar means embarking on a journey filled with excitement, growth opportunities, and the chance to make a meaningful impact in multiple industries.
Position Overview:
We are seeking a talented Video Editor to join our Media & Entertainment division. The ideal candidate will be passionate about storytelling and possess strong technical skills in video editing. This role offers the opportunity to work on a variety of projects across different sectors, providing exposure to diverse content creation opportunities.
Responsibilities:
- Edit raw video footage into engaging and compelling content for various platforms, including social media, websites, and promotional materials.
- Collaborate with content creators, producers, and directors to understand project requirements and vision.
- Utilize industry-standard software and tools to enhance video quality, including editing for pacing, sound, color correction, and visual effects.
- Ensure consistency in brand messaging and style across all video content.
- Stay updated on industry trends and best practices in video editing techniques and software.
- Manage and organize video assets, maintaining an efficient workflow throughout the editing process.
- Meet project deadlines and deliver high-quality videos that meet or exceed client expectations.
- Adapt quickly to feedback and make necessary revisions to video edits as required.
Skills and Qualifications:
- Proven experience as a Video Editor, with a strong portfolio showcasing editing skills and creative storytelling abilities.
- Proficiency in video editing software such as Adobe Premiere Pro or similar programs.
- Strong understanding of video production processes, including shooting, editing, and post-production techniques.
- Excellent attention to detail and ability to maintain high-quality standards in editing and final output.
- Creative mindset with the ability to bring ideas to life through visual storytelling.
- Strong communication and collaboration skills, with the ability to work effectively in a team environment.
- Ability to manage multiple projects simultaneously and prioritize tasks to meet deadlines.
- Experience with motion graphics, animation, or visual effects is a plus.
Additional Information:
- This is a full-time, in-office position located at Malleshwaram Bangalore.
- Shortlisted candidates will be contacted for further assessment, including a portfolio review and interview.
- SriStar Group is committed to creating an inclusive and diverse workplace and is proud to be an equal opportunity employer.
Application Instructions:
To apply, please submit your resume and a link to your portfolio demonstrating your video editing work. Additionally, include a cover letter highlighting your relevant experience and why you are the perfect fit for this role at SriStar Group. We look forward to reviewing your application!
We are looking for a top-notch, ambitious and driven Unity Developer who is confident of creating world class mobile games which are played by millions of players. If you're hard-working, enthusiastic, dedicated, have fire in the belly to accept challenges, then BlackLight Games is the place for you.
Position : Unity Developer (Mobile Games)
Location : Noida (Work from Office)
Educational Qualification : B.Tech/ MCA / M.Tech / M.Sc or relevant professional experience; preferably in Computer Science.
What You Bring to the team :
- Minimum 2 years of working experience in game development
- Expert knowledge of Unity, including experience with scripting, textures
- Animation, GUI styles, user session management, physics and particle systems
- Experience of shipping out games on Android/ iOS and rolling out updates to them
- Ability to plan and estimate timelines of new features/ releases.
- Hands-on experience in optimizing games for speed, performance, and experience;
- Profiling of the game to identify cause of performance issues.
- Understanding of multithreading, async and thread safe code
- Awesome troubleshooting skills
- Strong knowledge of architectural patterns, data structure and algorithms
- Familiarity with level design and planning
- Ability to communicate effectively with both technical and non-technical parties
Extra Gems for :
- Experience of working in Product industry
- Good understanding of client/ server interaction
- Experience in working on a mobile multiplayer games on scale, will be a huge plus
- Very good understanding of Android and iOS platforms
- Open source contributions, interesting hobby projects.
Your responsibilities would include :
- As a senior unity game developer, you will be part of an Unity Dev team
- Also will be responsible with the front-end (client) side development.
- You would be sole incharge (read, owner) of client-side of one of our titles
- And would have the complete responsibility of performance of the game and timely updates to it.
- Implement new game features and services in close partnership with the Product team and the backend team
- Create, debug, maintain and optimize the game, and related in-house written libraries used for the game's development.
- Build reusable code and libraries for future use
- Offer technical solutions, innovate and improve the quality of implementation, performance and usability of the game; keeping the players in center.
- Provide guidance and mentorship to your team and take complete ownership for growth of product as well as your team.
- Be the POC to the Product team; and provide them with regular updates on the current release plan and status.
- Be on top of progress of your team with respect to current release plan at all the times always keeping in mind that Speed is of the essence.
- Write technical design documents, for milestones and internal use.
- Actively communicate with external stake-holders like Unity team, Google team, etc in case of any troubleshooting/ issues.
Why Us ?
- High Growth Startup environment
- Company sponsored courses and education material
- Lots of learning opportunities
- Work with a super-talented team of professionals
- Informal work-culture, Casual Dress Code, multiple outings and trips
- Performance Based Bonus
- Competitive Salary
- Medical Insurance for you and your family
- Subsidies Lunch and Unlimited Snacks, Tea & Coffee in the house at all times
Your Opportunity
- Own and drive business features into tech requirements
- Design & develop large scale real time server side systems
- Quickly create quality prototypes
- Staying updated on emerging technologies
- Ensuring that all deliverables adhere to our world class standards
- Promote coding best practices
- Mentor and develop junior developers in the team
Required Experience:
- 4+ years of relevant experience as described below
- Excellent grasp of Core Java, Multi Threading and OO design patterns
- Experience with Scala, functional, reactive programming and Akka/Play is a plus
- Excellent understanding of data structures and algorithms
- Solid grasp of large scale distributed real time systems
- Prior experience on building a scalable and resilient micro service
- Solid understanding of relational databases, NoSQL databases and Caching systems
- Good understanding of Big Data technologies such as Spark, Hadoop is a plus
- Experience on one of AWS, Azure or GCP
Who you are :
- You have excellent and effective communication and collaborative skills
- You love problem solving
- You stay up to date with the latest technologies and then apply them in real life
- You love paying attention to detail
- You thrive in meeting tight deadlines and prioritising workloads
- Ability to collaborate across multiple functions
Education:
Bachelor’s degree in Engineering or equivalent experience within the field
- Build pixel-perfect, buttery smooth UIs across both mobile platforms
- Strong knowledge of React workflows (such as Flux or Redux)
- Implement clean, modern, smooth animations and transitions that provide an excellent user
experience
- Integrate third-party APIs
- Release applications to IOS and Google Play stores.
- Ability to work through new and difficult React Native issues and contribute to libraries as
needed.
- Ability to create and maintain continuous integration and delivery of React Native applications.
- Experience with code optimization and performance improvements
- Experience in Mongo DB, Node JS, AWS is a plus
- Strong knowledge of GIT
Required Skills:
-Database - NoSQL (MongoDB), Restful, Express.JS, React.JS and Node.JS
Role:
- Understand complex business problems and implement product features that are secure, scalable, robust and easy to implement and maintain.
- Take full ownership of product features to implement, provide bug fixes and write tests and tooling for those features to ensure they work well at cloud scale.
- Take pride of ownership in features that are used by users of Top 100 Global enterprises.
Required skills:
- C#/ASP.NET/Javascript/MVC guru with the ability to understand complex domain problems and churn out a PoC quickly.
- A great communicator of ideas and solutions and a lateral thinker when faced with complex performance or production issues.
Qualifications
Any B.E /B.Tech / Science / Computer - graduate or post graduate












