

Technical Support Engineer, Velocity
Responsibilities
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Interact with the Velocity customers via phone, email or video conference and by demonstrating the highest level of urgency, resolve customer issues in a timely manner.
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Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
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Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations
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Be an Owner and respond to internal inquiries related to Velocitysystems, products and processes. Interact with multiple third-party vendors to resolve the issues
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Understand the technical application of the Velocity suite of products and services
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Partner with Customer Success, Sales, Engineering and Product teams to resolve sophisticated problems with potentially costly and far-reaching consequences
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Write it Down: identify and create documentation that Empower Others
What do you need?
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3+ years of relevant experience in Customer Success
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Have an understanding of web applications, REST APIs, DB Systems
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Experience with JavaScript, Ruby, Perl, or Python programming
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Prior knowledge of DBMS, SQL
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Past experience of using tools like Postman, Kibanna,
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Strong analytical and problem solving skills.
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Strong debugging skills. Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.
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Team player with solid communication and presentation skills
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Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations

About Velocity Services
About
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Role :- Jr. Copywriter
About our client -
Our Client is a next generation MarTech company, delivering end-to-end marketing and sales solutions to leading brands in India. The company's ethos is built upon the philosophy of 'Marketing Engineered', an approach that delivers marketing & sales solutions through innovative ideas in design, engineering and technology.
What you’ll be working on -
Ad copy for digital campaigns, video scripts, social media, blog posts and a certain amount of offline collateral. The role also involves ideation for advertising campaigns. The clients you’ll work on will span tech, F&B, pharma, retail, healthcare, real estate, automotive and other industries. You’ll be a part of the larger content marketing department in Pune, working closely with the client servicing team and design team to come up with ideas and creatives that make an impact!
Responsibilities:
● Interpreting client briefs and requirements
● Work closely with clients to create strong concepts from initial briefing through to execution
● Developing creative ideas and original, clear copy
● Working with the social media team to conceptualize posts
● Collaborating with the design team on visual representation of the copy
● Working collaboratively with internal stakeholders to meet deadlines
● Maintain a high awareness of relevant trending topics and news to identify content opportunities
● Be responsible for working with internal teams to gather input and validate the content
● Ensure consistency and quality across all written content
● Present and articulate concepts to clients
Desired Skills and experience:
● 1+ years of experience interest in copywriting, business communication or technical writing
● BE Computer Engineering, B.Tech in Computer Science, Graduate in Marketing
● Proficiency in the English language and accuracy in grammar
● The knack of understanding technical products (SaaS, PaaS, SAP, etc.) and writing for them
● Highly creative and imaginative
● Keen attention to detail
● The ability to work in a collaborative environment under tight deadlines
● Self-motivated and eager to learn
Location- Pune and Bangalore, Work from office
Roles & Responsibilities
- Keyword Research and Analysis:
Conduct comprehensive keyword research in Hindi to identify high-value and relevant search terms. Analyze keyword competition and trends to develop effective optimization strategies.
- On-Page Optimization:
Optimize website content, meta tags, headings, and other on-page elements for Hindi-focused keywords. Ensure content is well-structured, relevant, and accessible to search engines.
- Content Optimization:
Collaborate with content creators to develop SEO-friendly content in Hindi, ensuring proper keyword integration and relevance. Implement best practices for optimizing images, videos, and other multimedia content.
- Technical SEO:
Conduct regular website audits to identify and resolve technical SEO issues. Monitor website performance, crawl errors, and XML sitemaps to improve site health.
- Local SEO (Hindi Audience Market):
Implement local SEO strategies targeting specific regions where Hindi is prevalent. Optimize Google My Business listings and other local business directories.
- Link Building:
Develop and execute effective link-building strategies for Hindi-focused content. Build high-quality, relevant backlinks through outreach, partnerships, and content Promotion.
- SEO Reporting and Analysis:
Monitor, analyze, and report on key SEO performance metrics using tools like Google Analytics, Google Search Console, and third-party SEO tools. Provide actionable insights and recommendations based on data-driven analysis.
- Stay Current with SEO Trends:
Stay up-to-date with the latest SEO trends, algorithm changes, and industry best practices in both English and Hindi markets.
- Qualifications and Skills:
- Proven track record of successful SEO campaigns, particularly in Hindi-speaking markets.
- Fluent proficiency in Hindi and English languages, both written and spoken.
- Strong understanding of search engine algorithms and ranking factors.
- Experience with SEO tools such as Google Analytics, Google Search Console, SEMrush, Moz, Ahrefs, etc.
- Ability to work collaboratively in a team and manage multiple projects.
- Up-to-date knowledge of SEO trends and best practices.
- Proven experience as an SEO Specialist with a focus on Hindi markets.
- Relevant certifications in SEO and digital marketing (e.g., Google Analytics, Google Ads, etc.) is a plus.
Key Responsibilities:
- Rewrite existing APIs in NodeJS.
- Remodel the APIs into Micro services-based architecture.
- Implement a caching layer wherever possible.
- Optimize the API for high performance and scalability.
- Write unit tests for API Testing.
- Automate the code testing and deployment process.
Skills Required:
- At least 2 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds.
- Excellent hands-on experience using MySQL or any other SQL Database.
- Good knowledge of MongoDB or any other NoSQL Database.
- Good knowledge of Redis, its data types, and their use cases.
- Experience with graph-based databases like GraphQL and Neo4j.
- Experience developing and deploying REST APIs.
- Good knowledge of Unit Testing and available Test Frameworks.
- Good understanding of advanced JS libraries and frameworks.
- Experience with Web sockets, Service Workers, and Web Push Notifications.
- Familiar with NodeJS profiling tools.
- Proficient understanding of code versioning tools such as Git.
- Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms.
- Should be a fast learner and a go-getter — without any fear of trying out new things Preferences.
- Experience building a large scale social or location-based app.
- Responsible for making specialized plans and procedures for different offices and the IT groups, creating answers for the location of any far-reaching issues, and making their procedures progressively effective.
- Providing training to other junior developers and managing them to process tasks efficiently
- Work with various internal offices, including promotions, project improvements, and tasks to ensure that Salesforce status supports internal requirements by identifying usefulness and fulfillment.
- Application development for other peer developers
- Responsible for updating and making changes to already existing applications or making new ones according to client needs.

We are looking to hire a talented PHP developer to manage our back-end services and ensure a seamless interchange of data between the server and our users. As a PHP developer, you will be responsible for developing and coding all server-side logic. You will also be required to maintain the central database and respond to requests from front-end developers.
To ensure success as a PHP developer, you should have in-depth knowledge of object-oriented PHP programming, understanding of MVC designs, and working knowledge of front-end technologies including HTML5, JavaScript, and CSS3. Ultimately, a top-level PHP Developer can design and build efficient PHP modules while seamlessly integrating front-end technologies.
PHP Developer Responsibilities:
- Conducting analysis of website and application requirements.
- Writing back-end code and building efficient PHP modules.
- Developing back-end portals with an optimized database.
- Troubleshooting application and code issues.
- Integrating data storage solutions.
- Responding to integration requests from front-end developers.
- Finalizing back-end features and testing web applications.
- Updating and altering application features to enhance performance.
PHP Developer Requirements:
- Bachelor’s degree in computer science or a similar field.
- Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.
- Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
- Understanding of object-oriented PHP programming.
- Previous experience creating scalable applications.
- Proficient with code versioning tools including Git, Mercurial, CVS, and SVN.
- Familiarity with SQL/NoSQL databases.
- Ability to project manage.
- Good problem-solving skills.
Skills Required
1. Proven work experience as a Technical Recruiter or Recruiter
2. Ability to understand and explain job requirements for IT roles
3.Solid knowledge of sourcing techniques (e.g. social media recruiting and Boolean search)
4. Excellent verbal and written communication skills

Role description:
We are looking for Senior Software Engineer with expertise and experience in designing and developing
applications including new developments, enhancements, maintenance and support. The role involves continuous collaboration with team, partners.
Candidate description:
Should have:
Passion for technology and financial domain with demonstrated ability to learn quickly
Delivery focus with ability to take full ownership
Strong commitment to quality and delivery
Strong communication skills
Skills/Knowledge and experience:
Object oriented design and development skill
Webservices - Node JS/Express JS, Rest API
Frontend – Angular (Javascript and Typescript), React
Unix and Shell scripting
SQL Proficiency, good to know MongoDB






