Technical Support Engineer, Velocity
Responsibilities
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Interact with the Velocity customers via phone, email or video conference and by demonstrating the highest level of urgency, resolve customer issues in a timely manner.
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Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
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Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations
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Be an Owner and respond to internal inquiries related to Velocitysystems, products and processes. Interact with multiple third-party vendors to resolve the issues
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Understand the technical application of the Velocity suite of products and services
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Partner with Customer Success, Sales, Engineering and Product teams to resolve sophisticated problems with potentially costly and far-reaching consequences
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Write it Down: identify and create documentation that Empower Others
What do you need?
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3+ years of relevant experience in Customer Success
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Have an understanding of web applications, REST APIs, DB Systems
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Experience with JavaScript, Ruby, Perl, or Python programming
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Prior knowledge of DBMS, SQL
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Past experience of using tools like Postman, Kibanna,
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Strong analytical and problem solving skills.
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Strong debugging skills. Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.
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Team player with solid communication and presentation skills
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Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations

About Velocity Services
About
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Key Responsibilities
- Provide strong technical leadership and mentorship to software engineers.
- Define and execute engineering strategies aligned with business goals.
- Manage multiple concurrent projects with a focus on timely, high-quality delivery.
- Collaborate with cross-functional teams to define and prioritize product features.
- Drive Agile methodologies to enhance team performance and efficiency.
- Conduct performance reviews and foster continuous professional development.
- Oversee the complete SDLC—from design and development to deployment.
- Manage engineering budgets, resource allocation, and capacity planning.
- Stay updated with emerging technologies and industry best practices.
- Ensure high coding standards and adherence to engineering best practices.
- Contribute hands-on to coding, architecture, and technical design decisions.
- Work closely with clients and external stakeholders to translate requirements into scalable technical solutions.
Tech Stack
- Java
- Spring Framework
- Microservices Architecture
- Cloud Technologies
- Large-scale distributed systems
Ideal Candidate Profile
Experience
- 8+ years of engineering experience, including backend development and scalable distributed systems.
- 2+ years of people and delivery leadership experience.
- Proven client-facing experience, translating business needs into engineering execution.
Technical Expertise
- Strong hands-on experience with Java, Spring, microservices, and SDLC processes.
- Deep understanding of system design, architecture reviews, and engineering best practices.
- Experience with Agile methodologies and project management tools.
Leadership & Collaboration
- Strong communication skills with the ability to present to technical and non-technical stakeholders.
- Experience collaborating with product, design, sales, and client teams.
- Demonstrated ownership of end-to-end execution, release coordination, and delivery.
Additional Requirements
- Experience working in product-based organizations.
- Stable career history (minimum 2 years per previous organization).
- B.Tech in Computer Science, Engineering, or related field from Tier 1 / Tier 2 institutions (Master’s preferred).
- Education criteria may be relaxed for candidates from strong, reputed product organizations.
Strong Tech Lead / Staff Engineer / Lead Engineer Profiles
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Mandatory (Experience 1) - Must have minimum 6+ years of overall Software Engineering/Development experience building production backend systems.
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Mandatory (Experience 2) - Must have Tech Lead ownership, with experience setting technical direction, architecture, frameworks, or engineering standards used by other engineers.
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Mandatory (Experience 3) - Must have strong hands-on Backend development experience with deep proficiency in at least one backend programming language. (Python, Java, Golang etc)
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Mandatory (Experience 4) - Must have strong System design/distributed systems experience, including architectural trade-offs, scalability, failure modes, reliability, and long-term maintainability.
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Mandatory (Experience 5) - Must have strong CS fundamentals in Data Structures & Algorithms, Operating Systems, and Networking, with the ability to apply them to complex backend/system problems
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Mandatory (Experience 6) - Must have owned complex, ambiguous, or business-critical engineering problems end-to-end, demonstrating clear technical judgment, trade-offs, problem-solving, and measurable technical/business impact; not limited to feature implementation.
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Mandatory (Experience 7) - Must have formal technical leadership experience, including mentoring Senior Engineers, conducting design/code reviews, driving engineering quality, and leading technical decisions across a team.
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Mandatory (Experience 8) - Must be a hands-on IC + Tech Lead, with approximately 70–80% hands-on coding/engineering involvement, not a pure people-management profile.
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Mandatory (Company) - Product Companies / Startups / B2B SaaS
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Mandatory (Education) - CS degree or equivalent (B.Tech/B.E./B.S.)
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Preferred (Skills) - Experience with Kafka/NATS/RabbitMQ, AWS, Docker/Kubernetes, CI/CD, observability, security/compliance, multi-tenant systems, and financial/billing platforms.
JD
• Total IT Experience – 5 to 12 years
• 5+ years of in-depth knowledge in C#, ASP.NET MVC, Web API
• 2+ years of experience in .NET core, EF Core, and Web API core. MVC,
• 2+ years of experience in RESTful HTTP services design
• 2+ years of experience in Javascript, JQuery, Bootstrap, HTML 5, CSS3
• 1+ years of experience in Angular 4/6/8 or REACT JS
• 2+ years of experience with SQL Server, Postgre SQL writing stored procedures, performance tuning, and identifying deadlocks, transactions, and data locking/blocking scenarios
• Good communication and unit testing knowledge using NUnit, Xunit etc
• Working knowledge of Webpack, CLI, and, Agile Scrum framework
• Good communication and unit testing knowledge.
• Good to have knowledge in one of the cloud platforms like AWS/Azure/PCF
• Familiar with Continuous Integration methodologies and tools, including Jenkins
• Good to have: Exposure to Microservices, Docker, Kubernetes, and cloud deployment
Job Summary
We are looking for an experienced Area Sales Manager (ASM) to drive sales and market expansion for structural steel products across assigned territory, managing trade and OEM customers. The ideal candidate should have strong exposure to structural steel products and proven experience in managing key accounts, and project-based customers.
Key Responsibilities
· Drive sales and business development for structural steel products (beams, channels, angles, plates, etc.) across assigned territory.
· Develop and manage a strong network of fabricators, and project customers.
· Conduct regular field visits to meet customers, understand requirements, and close business opportunities.
· Promote company products to builders, contractors, EPC companies, fabricators, and industrial clients.
· Identify new market opportunities and expand the company’s presence in the southern region (Tamil Nadu, Karnataka, Andhra Pradesh, Telangana, Kerala and Pondicherry).
· Handle key accounts and negotiate pricing, contracts, and order closures.
· Coordinate with internal teams (procurement, logistics, finance) to ensure timely delivery and customer satisfaction.
· Monitor market trends, competitor activity, and pricing strategies.
· Achieve assigned sales targets and contribute to overall revenue growth.
· Prepare regular sales reports, forecasts, and MIS for management review.
· Represent the company at industry events, client meetings, and project discussions.
Desired Candidate Profile
· Minimum 5–8 years of experience in sales of structural steel or steel distribution.
· Strong technical understanding of structural steel products and applications.
· Proven experience in handling South Indian markets (Tamil Nadu, Karnataka, Andhra Pradesh, Telangana, Kerala and Pondicherry).
· Excellent communication, negotiation, and relationship-building skills.
· Ability to work independently and travel extensively across the region.
· Strong market knowledge of steel pricing, demand cycles, and project sales.
Educational Qualification
· Bachelor’s degree in Engineering, Business, or a related field (preferred).
· MBA in Sales/Marketing will be an added advantage.
Job Overview:
We are looking for a smart and proactive Business Development Executive with 1–2 years of experience in lead generation and B2B sales. You will be responsible for identifying potential clients, generating high-quality leads, and converting them into qualified opportunities through outreach, communication, and relationship building.
Key Responsibilities:
- Identify and research potential clients through LinkedIn, Google, directories, and B2B databases (LinkedIn, Sales Navigator, etc.)
- Run outbound campaigns via LinkedIn, cold email, and calls to generate interest.
- Qualify leads based on the ideal customer profile and buying intent.
- Maintain and update lead lists and activity in Google Sheets.
- Schedule discovery meetings and demos with qualified prospects.
- Present company offerings confidently and handle objections.
- Follow up with prospects and nurture them through the sales pipeline.
- Work closely with sales and marketing teams to align messaging and improve conversion.
Reporting & Coordination
- Track and report weekly lead and sales activity.
- Collaborate with internal teams to deliver a smooth handoff of warm leads to closers or account managers.
Requirements:
- 1–2 years of experience in B2B lead generation or business development.
- Familiarity with LinkedIn, Apollo, Sales Navigator, or similar outreach tools.
- Basic understanding of the sales funnel and buyer journey.
- Excellent written and verbal communication skills in English.
- Self-starter with strong follow-up skills and attention to detail.
- Comfortable working with sales targets and deadlines.
Responsibilities:-
• Communicating with upper management to develop strategic operations goals
• Developing strategic long-range plans to achieve strategic objectives
• Creating and managing the organization’s fiscal operating and capital budget and expenses
• Monitoring operational performance of both internal and external service providers
• Monitoring facility condition and environmental performance and recommending or approving funding levels and spending plans
• Providing a workplace setting that is conducive to productive work
• Monitoring occupant satisfaction
• Monitoring construction and renovation projects
• Monitoring performance metrics
• Receiving and responding to approvals and notifications.
Key Skills:
Technical proficiency, excellent communication skills, strategic planning, staff management
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Managing Employee Benefits including Employee reimbursements as per rules and regulations of income tax.
- Processing taxes and payment of employee benefits
- Addressing issues and questions regarding payroll from employees and superiors
- Preparing reports for upper management, finance department etc.
- Resolving payroll discrepancies
- Maintaining payroll operations by following policies and procedures
- Managing ad hoc financial and operational requirements
What you need to have:
- Any graduation
- Solid understanding of accounting fundamentals & Taxes
- Good knowledge of employment legislation & statutory requirements
- Experience in manual salary processing and through software tools
- Proficient in MS Office and good knowledge of relevant software
- Appium or Detox
- You have experience in testing a range of mobile applications and defining mobile testing strategies
- Proficient in end-to-end testing for both Android and iOS applications (React Native)
- Experience in creating test automation flows(UI/API), preferably Mobile.
- You have a good eye for performance, usability and pixel-perfect displays
- Has experience working in product teams, more specifically mobile and web consumer-facing products
- Experience using CI/CD tools is a plus
Advanced proficiency in MEAN Stack (NodeJS, MongoDB, Express, Angular JS)
Proficiency and hands-on experience with one or more of the following: Backbone / Knockout JS / Ember JS / React JS
Knowledge of JQuery would be an added advantage
Thorough knowledge of software development best practices, including coding standards, code reviews, source control management, build process, continuous integration and continuous delivery
Thorough knowledge of Node.JS, MongoDB, Angular JS, Express JS and JavaScript
Ability to plan core architecture, and to enhance it from time to time
Strong analytical mindset to derive actionable analytics from data










