Technical Support Engineer, Velocity
Responsibilities
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Interact with the Velocity customers via phone, email or video conference and by demonstrating the highest level of urgency, resolve customer issues in a timely manner.
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Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
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Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations
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Be an Owner and respond to internal inquiries related to Velocitysystems, products and processes. Interact with multiple third-party vendors to resolve the issues
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Understand the technical application of the Velocity suite of products and services
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Partner with Customer Success, Sales, Engineering and Product teams to resolve sophisticated problems with potentially costly and far-reaching consequences
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Write it Down: identify and create documentation that Empower Others
What do you need?
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3+ years of relevant experience in Customer Success
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Have an understanding of web applications, REST APIs, DB Systems
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Experience with JavaScript, Ruby, Perl, or Python programming
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Prior knowledge of DBMS, SQL
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Past experience of using tools like Postman, Kibanna,
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Strong analytical and problem solving skills.
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Strong debugging skills. Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.
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Team player with solid communication and presentation skills
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Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations

About Velocity Services
About
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We are seeking a Frontend Engineer who can expand our product portfolio and make life easier for locals and local businesses. As part of this role, you will build experiences that help users engage and feel comfortable with the products and services we offer.
We need you to understand Angular, Vanilla JS, HTML and (S)CSS.
We need you to understand the philosophy of writing clean and modular code.
We need you to take your own stand and do what's right to find a solution.
"I'd rather listen to a possible solution rather than a 'don\'t know'" would be plausible to you.
Technologies mentioned above is what you can relate to while applying but that's just the tip of the iceberg.
If you get a score of 10 below,
We need you
You need at least 5 points to proceed to next round.
Answer the following questions by attaching a document link with the note:
-
Why choose ngRx over shared angular services? 1 point
-
How are fork join and merge map different? 1 point
-
How do we wrap html elements in our custom component? 2 points
Ex:
This is not a paragraph element
- How will you handle an error produced by RxJS operator's inner observables without failing any other observables that are yet to emit values to its subscriber, so that all the inner observables including errored ones can be piped to another RxJS operator such as fork join, concatMap etc to be handled smoothly for further operations?
Easiest thing would be to generate a pseudo code.
With above question solve this problem:
[Observables....] -> Emit values simultaneously from the array of observables at once (perform a task when an observable finishes) -> toArray -> [emitted values...] -> process each emitted value one by one -> toArray
This will give you 4 points
- How does javascript achieve its asynchronous nature being single threaded? 2 points
Job Summary:
The Business Development Manager will be responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with clients, and driving revenue growth. The ideal candidate is a strategic thinker with a proven track record of success in business development and sales.
Key Responsibilities:
Identify, evaluate, and pursue new business opportunities to achieve revenue and growth targets.
Develop and implement strategic business development plans to expand the company's customer base and market presence.
Build and maintain strong, long-lasting client relationships through regular communication and by understanding their needs.
Conduct market research to identify new trends, opportunities, and competitive activities.
Collaborate with internal teams to develop customized proposals, presentations, and sales strategies.
Negotiate contracts and agreements with clients, ensuring mutually beneficial outcomes.
Track and report on business development activities, including pipeline status, revenue forecasts, and market feedback.
Represent the company at industry events, conferences, and trade shows to network and promote the company's offerings.
Stay up-to-date with industry trends and competitors to identify new business opportunities and potential partnerships.
Provide feedback to senior management on market trends, competition, and customer feedback to help shape the company's strategic direction.
Qualifications:
Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
Proven experience as a Business Development Manager, Sales Manager, or similar role.
Strong understanding of the market, industry trends, and competitive landscape.
Excellent communication, negotiation, and presentation skills.
Ability to build and maintain relationships with clients and stakeholders.
Strong problem-solving skills and the ability to think strategically.
Proficiency in CRM software and Microsoft Office Suite.
Self-motivated, goal-oriented, and able to work independently as well as part of a team.
Job Requirements:
1. Responsible for making outbound calls and regular follow-up on leads assigned.
2. Build a strong relationship/Trust with customers by Understanding the customer.
3. Process the Revenue generation by following Cold calling and follow-ups frequently.
4. Strong to give Demos/Presentations to the clients online and convert them to potential clients.
5. Strong enough to give revenue to the company and able to deliver results on time.
6. Motivated enough to do marketing Research on different CRM applications/software as per the client’s requirements.
7. Requirements, Explain the product or service to potential customers and suggest the right products to the customers.
8. Handling customer queries and resolving the issues related to them.
9. He/she should have great communication and convincing skills and be able to reach targets.
10. He/She should be okay to give the physical demos if necessary or if requested by the client in rare cases.
- Only NIFT, NID, or pearl graduate
- Develop standard UI components and style guides
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- Create and implement interaction models and user interface specifications
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- Conduct, observe and analyze usability testing sessions
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- Develop consistent, intuitive architectures
- Support the QA team to make sure features are implemented in the coded version as intended
- Determine timeline and deliverables
- Evaluate and set best practices and standards
- Work with UI managers and team to define user flows and sitemaps
- Measure the human-computer interaction (HCI) element of a design
- Collaborate on scenarios, end-to-end experiences, and screen designs
- Work with frontend and backend developers as needed
Stackera is a leading software consultancy seeking creative and skilled developers to join our fast-growing team. Our mission is to design and develop technology that improves the lives of its users while providing an exceptionally high level of service to our fintech clients.
We are looking for developers who want to be part of a fast-paced, dynamic environment, where everyone's opinions and efforts are valued. We hire outstanding professionals and give them the opportunity to thrive in a collaborative atmosphere that values learning, growth, and hard work.
If you have the desire to be a part of an exciting, challenging, and rapidly-growing software development consultancy, and if you are passionate about software development and creating the finest in fintech read below.
- Work as part of a team to build React Native iOS / Android applications
- Architect, build, and maintain excellent React Native applications with clean code.
- Implement pixel-perfect UI's that match designs.
- Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
- Integrate third-party APIs.
- Write unit and integration tests.
- Release applications to the Apple and Google Play stores.
- Work with native modules when required.
- Work as part of a team, which will include other React Native developers, a project manager, QA professional, and a designer.
- Complete two-week sprints, and participate in sprint retrospectives and daily stand-ups.
- Assist with building estimates.
- Interface with clients via Flock, Slack, Zoom, and email.
- Track your time throughout the day.
- Work with modern tools including Jira, Trello, Slack, GitHub, Google Docs, etc.
- Be part of a community of React Native developers who share knowledge and help each other as problems arise. Follow Stackera's detailed development process
Requirements:
- 1+ years of professional experience working with React Native.
- 2+ years of professional software development experience.
- Meaningful experience working on large, complex systems.
- Ability to take extreme ownership over your work. Every day is a challenge to ensure you are performing to the expectations you and your team have agreed upon, both in regards to estimates and to the general process.
- Ability to identify with the goals of our clients and dedicate yourself to delivering on the commitments you and your team make to them.
- An understanding of React Native best practices and a commitment to following them.
- Ability to work through new and difficult React Native issues and contribute to libraries as needed.
- Ability to create and maintain continuous integration and delivery of React Native applications.
- A positive mindset and can-do attitude.
- Forensic attention to detail.
- English skills (ability to effectively communicate via written and spoken English).
- A passion for software development. It's not just your career, it's also your hobby. You're constantly striving to learn new things and improve. You follow industry news, regularly tinker with new technologies, and read books and blogs to keep your skills current.
- You work well within a team environment and enjoy working in the office with your colleagues.
What You’ll Do:
- Enable and exercise your problem solving and analytical skills.
- Design and develop Java/J2EE based full stack software components including complex modeling, MVC based UI, etc.
- Ensure applications are implemented to meet business and technical requirements.
- Work with high performing engineering teams across global locations.
.What You Need to Be Successful:
- Bachelor’s degree in Computer Science or equivalent.
- Solid 5-10 years hands-on design and coding experience.
- Familiarity with Agile development, JSF/Primefaces, JPA/Hibernate, Spring, ActiveMQ.
- Strong object-oriented design, Java/J2EE and MVC architecture based programming skills.
- Solid relational DBMS skills using MySQL, or other RDBMS products.
- Desirable - Experience in Big Data Technologies (Hadoop, ElasticSearch, Kafka, MongoDB, etc.)
- Nice to have - Real-world experience in large scale, and high availability implementations.
- Experience developing web services using REST and SOAP approaches.
2.Prepares work to be accomplished by gathering information and materials.
3.Illustrates concept by designing rough layout of art and copy regarding arrangement, size, type size and style, and related aesthetic concepts.
Interview Kickstart is one of the leading platforms helping Software Engineers prepare for tough technical interviews. Over the last 5 years we have helped over 3000 engineers Nail the toughest technical interviews on the planet. We are successful, profitable, and have a vision of building the world's largest Career Upleveling platform.
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Who you are
- You have 2 - 7 years experience.
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- You don't care about front end, backend kinda titles. You like working anywhere in the "stack".
- You are looking to grow fast with a company that's on a rapid growth path.
What will excite us
- Previous startup experience or experience being part of early teams.
- Experience with the Django & Python universe.
- Experience with both Relational and NoSQL DBs.
- Competitive Programming experience.
- A keen desire to problem solve, brainstorm and debate during the interview.
What will excite you
- Complete ownership
- Experiment, fail and learn.
- High pedigree, high caliber team.
- Contribute to every area of our business. Have a real impact with your work.
- Top of the line compensation.
Our interview process is designed to help you show the best version of yourself. Once your candidature is finalized, we'll send you a short video explaining the interview process.
Look forward to speaking with you soon!
- Prior experience in Inside sales
- Target Driven
- Excellent communication skills
- Willing to work hard and achieve the target as a team player
- Client-focused and less TAT for conversion
- Ability to generate reference and leads from existing and prospects
- Multi-lingual skills are added advantage
- Basic use of computers, CRM and giving a demo to clients on trading software













