Python
Ruby on Rails (ROR)
Javascript
PostmanTechnical Support Engineer, Velocity
Responsibilities
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Interact with the Velocity customers via phone, email or video conference and by demonstrating the highest level of urgency, resolve customer issues in a timely manner.
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Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
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Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations
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Be an Owner and respond to internal inquiries related to Velocitysystems, products and processes. Interact with multiple third-party vendors to resolve the issues
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Understand the technical application of the Velocity suite of products and services
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Partner with Customer Success, Sales, Engineering and Product teams to resolve sophisticated problems with potentially costly and far-reaching consequences
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Write it Down: identify and create documentation that Empower Others
What do you need?
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3+ years of relevant experience in Customer Success
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Have an understanding of web applications, REST APIs, DB Systems
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Experience with JavaScript, Ruby, Perl, or Python programming
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Prior knowledge of DBMS, SQL
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Past experience of using tools like Postman, Kibanna,
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Strong analytical and problem solving skills.
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Strong debugging skills. Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.
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Team player with solid communication and presentation skills
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Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations
Shubham Vishwakarma
Full Stack Developer - Averlon
About Velocity Services
About
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We’re looking for someone who doesn’t just collect leads, but actually understands how to find the right ones. You’ll research high-intent prospects, qualify them with a clear logic, and build targeted lists that make outreach easier and more predictable. You’ll run structured campaigns across LinkedIn, cold email, and other channels, while keeping the CRM clean, updated, and usable for the sales team.
What you’ll handle
• Deep research on companies, industries, and decision-makers
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• Refine messaging, subject lines, and connection strategies
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• Identify new markets, ICP variations, and emerging opportunities
• Collaborate closely with sales and marketing to improve conversions
What we’re looking for
• Strong experience in B2B lead generation, especially for tech, design, or service businesses
• Comfort with LinkedIn search, automation tools, prospecting databases, and email outreach platforms
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• Clear writing skills and a good understanding of how to spark interest
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• Someone who can plan, prioritise, and work independently
• A strategic mindset with a marketing touch is a bonus
What this really means is you’ll be the one shaping the quality of our pipeline. When you do your job well, the sales team gets better conversations, faster cycles, and stronger deals.
Location
Bestech Business Tower, Mohali (this is an onsite role.)
Five-day workweek
Our office operates from 9 am to 2 am across three shifts, so you should be comfortable working within these hours.
Salary
Up to 6 LPA for each role, negotiable based on experience, plus additional incentives for hitting targets.
- Installation of New PC, Laptops, Mobile Devices. Apple Mac will be an added advantage
- Manual and Automated methods of Installing and Troubleshooting of Windows 7, 8, 10,
- Installation of Android latest versions, Windows mobile Operating system. Mac will be an added advantage
- Installation/Updating drivers, windows software, License activation
- Hardware Troubleshooting and spare replacement on Desktops, Laptops mandatory ( Lenovo, HP, Dell )
- Installation and Troubleshooting of Wifi routers and Basic LAN Network.
- Installation and Troubleshooting of Printers, Scanners and All in one printers (USB/LAN)
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- Good communication skills written and verbal English.
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Requirement
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- HW troubleshooting skills on desktops and laptops by using relevant diagnosis tools. (Lenovo, Dell and HP mandatory).
- Replacing spares for Desktop and Laptops. (Lenovo, Dell and HP mandatory mandatory).
- Candidate should be ready for end to end field support.
- Possess 2 wheeler with driving license is must.
- Flexible for travel out of the city if required.
- Knowledge on Windows Server, Active Directory, and O365 will be an added advantage.
- Education: Diploma/Graduation/Undergraduate.
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- Good communication skills both written and verbal in English.
- Immediate joining preferred.
- Should have taken at least Covid Vaccination 1st dose.
Benefits
- 3 lakh rupees medical insurance
- 5 lakh rupees term insurance
- Opportunity to learn new skills and certifications
Person should be with degree in B.E/ B. Tech in Mech./ Electronics/ Electrical/ Production with 2-year prior experience in sales. Must have DL can drive his two-wheeler/4 wheeler for a sales call.
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- Coordination with Presale for solutions and technical proposal making.
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About the Role
We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality. QA engineer responsibilities include designing and implementing tests, debugging, and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)
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Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
- Ideating and executing an overall brand strategy and tone of voice to drive engagement.
- Developing brand awareness and generating inbound traffic.
- Defining the brand pillars and narrative for the brand, working closely with the leadership of the company.
- Coordinating with external agencies & internal teams to prepare creative briefs and media plans for campaigns while ensuring that brand guidelines are effectively followed.
- Ensuring all content is on-brand, consistent in terms of style, quality and tone of voice, and is also optimized for search and social promotions.
- Using a brand publisher mindset to create content our customer base is looking for and then to optimizing the path to conversion.
- Leading a team, setting goals and tuning them to give their best performance.
- Being accountable for all content marketing initiatives to drive traffic, engagement, leads, that deliver sales and customer retention.
- Devising an effective content strategy and identify various marketing avenues to leverage said content to meet business objectives.
- Identifying customers' needs and gaps in our narrative/ content strategy and recommend new ideas.
- Collaborating across functions and silos to deliver an effective content marketing strategy and editorial plan to meet the business objectives at the lowest possible cost
- Managing Editorial requirements includng basic SEO understanding, content categorization and structure, content development, distribution and measurement.
- Developing and managing editorial calendar and organization workflows.
- Leveraging all supporting social channels including Facebook, Instagram, LinkedIn, Twitter, Youtube etc. for content distribution. The person must understand the best practices of the main social media channels, which content and approaches work on each, and why.
- Managing Social Media Execution: End to end social media execution, optimisation and reporting.
- Managing day-to-day operations including conceptualising the social media calendar, coordinating with the designers, tweets, status updates, comments, issue resolution of customers, planning promotions & contests, etc.
- Partnering with Influencers/ KOL's and other Production houses for brand collaborations.
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R ProgrammingPythonculture and operating norms as a result of the fast-paced nature of a new, high-growth
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1. Create and manage content based on current trends
2. Engage with audiences on our various social media platforms
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Social Media Marketing, Adobe Photoshop and Digital Marketing.
- Social media expertise (Instagram/Snapchat/Twitter)
- Good communication skills
- Ambition backed with a desire to succeed
- Elementary knowledge of photoshop, illustrator, etc.
Android Development
React Native
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Full Stack Developer - Averlon