Technical Support Engineer, Velocity
Responsibilities
-
Interact with the Velocity customers via phone, email or video conference and by demonstrating the highest level of urgency, resolve customer issues in a timely manner.
-
Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
-
Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations
-
Be an Owner and respond to internal inquiries related to Velocitysystems, products and processes. Interact with multiple third-party vendors to resolve the issues
-
Understand the technical application of the Velocity suite of products and services
-
Partner with Customer Success, Sales, Engineering and Product teams to resolve sophisticated problems with potentially costly and far-reaching consequences
-
Write it Down: identify and create documentation that Empower Others
What do you need?
-
3+ years of relevant experience in Customer Success
-
Have an understanding of web applications, REST APIs, DB Systems
-
Experience with JavaScript, Ruby, Perl, or Python programming
-
Prior knowledge of DBMS, SQL
-
Past experience of using tools like Postman, Kibanna,
-
Strong analytical and problem solving skills.
-
Strong debugging skills. Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.
-
Team player with solid communication and presentation skills
-
Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations

About Velocity Services
About
Connect with the team
Similar jobs
Strong Solutions Engineer profile
Mandatory (Experience): Must have 1+ years of experience in technical solution design, implementation, or consulting in a client-facing role with atleast 6 months+ in B2B SAAS companies
Mandatory (Workflow Automation): Must have hands-on experience designing workflow automation or BPM solutions with the ability to map client problems to automation opportunities end-to-end
Mandatory (API & Integration): Must have working knowledge of REST APIs, webhooks, and integration patterns
Mandatory (JavaScript): Must have working proficiency in JavaScript - applied in solution development, customisation, or prototyping contexts
Mandatory (Client-Facing Role): Must have direct experience in technical discovery, demos, onboarding, and client implementation - pure support, helpdesk, or monitoring-only backgrounds will not be considered.
Mandatory (Communication): Must have strong verbal and written communication skills to explain technical concepts clearly to non-technical stakeholders
Mandatory (Company): B2B SAAS companies
Job Opportunity: Senior Financial Analyst
Company Overview:
Gallagher & Mohan is a distinguished firm specializing in delivering world-class financial analysis, marketing expertise, and accounting support tailored to the real estate sector. We serve an exclusive clientele of private equity investors, developers, fund managers, brokers, and other industry leaders. Renowned for our commitment to excellence, clear communication, and strong work ethic, we seamlessly integrate with our clients’ teams to create long-term value. Our portfolio spans diverse real estate transactions—from multifamily apartment communities to large-scale office towers across the United States and European markets, with deal sizes typically ranging from $25 million to over $500 million USD.
Role Overview:
As a Senior Financial Analyst at Gallagher & Mohan, you will play a pivotal role in driving insightful financial analysis and modeling. Utilizing your expertise in Microsoft Excel and adept modeling capabilities, you will craft comprehensive models from scratch and enhance existing client frameworks. Your responsibilities will extend to meticulous tracking and analysis of commercial real estate markets, preparing detailed reports on market trends and economic indicators, and serving as a trusted advisor with a profound understanding of macro and micro factors influencing the industry.
Roles & Responsibilities:
- Argus Enterprise Mastery: Utilize Argus Enterprise extensively to develop, maintain, and enhance comprehensive financial models for real estate assets. Ensure accuracy and efficiency in cash-flow projections and asset valuations.
- DCF Modeling: Construct and refine Discounted Cash Flow (DCF) models to evaluate investment opportunities, asset performance, and future cash flows. Provide in-depth analysis and interpretation of model outputs.
- Model Optimization: Optimize and update Argus models to reflect changing market conditions, investment strategies, and financial structures. Ensure models are aligned with current financial practices and industry standards.
- Market Analysis: Conduct detailed market research and analysis to support Argus , Multi family assets and DCF modeling, including assessing property comparables and evaluating market trends.
- Reporting & Insights: Prepare and present detailed financial reports and insights based on Argus and DCF analyses. Communicate findings and strategic recommendations to senior management and clients.
- Collaboration: Work closely with internal teams during acquisitions, dispositions, and development projects, providing specialized Argus and DCF analysis to support strategic decision-making.
- Performance Evaluation: Assess and report on the performance of investments using key performance indicators (KPIs) such as IRR and Cash-on-Cash returns, integrating these metrics into Argus and DCF models.
What We Are Looking For:
Requirements – Skills, Knowledge, and Abilities:
- Educational Background: Bachelor’s degree in Real Estate, Business, Economics, Finance, or a related field.
- Argus Expertise: Extensive experience with Argus Enterprise software, including developing and managing detailed financial models for real estate assets.
- DCF Proficiency: Strong proficiency in Discounted Cash Flow (DCF) modeling, with the ability to create and analyze complex financial models and scenarios.
- Experience: 4-7 years of experience in financial modeling with a focus on Argus and DCF methodologies and Multi family assets . Background in equity research, investment banking, or real estate finance is advantageous.
- Analytical Skills: Exceptional analytical and problem-solving skills, with a focus on deriving actionable insights from Argus and DCF analyses.
- Communication: Strong written and verbal communication skills, with the ability to present complex financial concepts and findings effectively to diverse stakeholders.
- Organization: Excellent organizational skills, with the ability to manage multiple tasks and priorities in a fast-paced environment.
- Team Collaboration: Proven ability to work effectively with cross-functional teams and contribute to a collaborative team environment.
Desired Qualifications:
- Software Proficiency: Advanced skills in Microsoft Office Suite, especially Excel, for financial modeling and analysis.
- Advanced Degree: Master’s degree in finance, Business, Real Estate, or Economics is preferred.
- Certifications: Candidates who have completed or are working towards CFA, CA, or FRM certifications will be considered favorably.
- Additional Software Knowledge: Familiarity with other real estate software/programs, such as Yardi Voyager and Google Earth, will be a plus.
Job Details:
- Title: Senior Financial Analyst
- Department: Financial Analysis
- Employment Type: Full-Time, Permanent
- Location: Remote (New Delhi)
- Shift Timings: EST/PST (US Time Zone)
Note: Immediate availability is required (within a week).
Join Gallagher & Mohan, where your leadership abilities and financial expertise will play a crucial role in shaping the success of our team and driving impactful insights in the real estate industry. Apply now to embark on a rewarding career journey with a leading industry player.
About the Role
At Ceryneian, we’re building a next-generation, research-driven algorithmic trading platform aimed at democratizing access to hedge fund-grade financial analytics. Headquartered in California, Ceryneian is a fintech innovation company dedicated to empowering traders with sophisticated yet accessible tools for quantitative research, strategy development, and execution.
Our flagship platform is currently under development. As our Frontend / Full Stack Engineer, you’ll lead the creation of a stunning, intuitive user experience—spanning our landing page, drag-and-drop strategy builder, trading dashboards, and internal tools. You’ll collaborate closely with design, backend, and DevOps teams to build high-performance, secure, and scalable customer-facing applications. This role is central to delivering the reliability, flexibility, and performance our users will rely on in fast-moving financial markets.
We are a remote-first team and are open to hiring exceptional candidates globally.
Core Tasks
· Design, build, and deploy customer-facing interfaces, including the strategy builder, dashboards, and marketplace.
· Implement reusable UI components based on Figma designs; integrate charting tools like TradingView or Highcharts.
· Own the frontend development pipeline, including prototyping, implementation, testing, and responsiveness.
· Implement secure authentication and user management (OAuth2, JWT, multi-role access).
· Build real-time web experiences using WebSockets, REST, and client-server integrations.
· Collaborate with backend and DevOps teams to streamline data flow and deployment workflows.
Top Technical Competencies
· Strong foundation in HTML/CSS, JavaScript/TypeScript.
· Proficiency in modern frontend frameworks such as React (Next.js), Svelte, Angular, Vue, or Phoenix.
· Experience with OAuth2 and secure authentication workflows.
· Familiarity with server-side rendering (SSR) and modern state management (Zustand, Redux, MobX).
· Integration experience with charting libraries such as TradingView, Recharts, or Highcharts.
· Deployment experience using platforms like Vercel, Heroku, GCP, or AWS.
· Working knowledge of WebSockets, REST APIs, and data streaming models.
· 0–3 years of frontend development experience.
Bonus Competencies
· Familiarity with Supabase, PostgreSQL, Firebase, or MongoDB.
· Understanding of microfrontend architectures or API Gateway patterns.
· Experience with WebAssembly and real-time trading interfaces.
· Exposure to fintech platforms or trading systems.
· Background from Tier-I or Tier-II institutions with strong computer science fundamentals, a passion for scalable system design, and a drive to build cutting-edge fintech infrastructure.
Ideal Candidate
You’re a design-minded full stack engineer who builds fast, clean, and modular frontend systems. You thrive on making complex interfaces intuitive—turning strategy logic into drag-and-drop workflows—and can ship high-performance components that integrate seamlessly with real-time APIs. You value design systems, scalable frontends, and cross-functional collaboration.
What We Offer
· Opportunity to shape the product interface of a next-gen fintech startup.
· A collaborative, technically driven culture.
· Competitive compensation with performance-based bonuses.
· Flexible working hours and a remote-friendly environment.
· Exposure to financial modeling, trading infrastructure, and real-time systems.
· Collaboration with a world-class team from Pomona, UCLA, Harvey Mudd, and Claremont McKenna.
Our client's Mobile app has been downloaded by more than 15 million users. Daily, more
than a million users login to the application. As a fast growing company, we are
preparing for a future of tremendous growth and disruption in finance. We are looking
for a React Native developer (SDE2) interested in building performant mobile apps on
both the iOS and Android platforms. The incumbent will be responsible for architecting
and building the applications, as well as coordinating with the teams responsible for
other layers of the product infrastructure. Building a product is a highly collaborative
effort, and as such, a strong team player with a commitment to perfection is required.
● Leverage native APIs for deep integrations with both platforms.
● Diagnose and fix bugs and performance bottlenecks for performance that
feels native.
● Reach out to the open-source community to encourage and help implement
mission-critical software fixes — React Native moves fast and often breaks
things.
● Maintain code and write automated tests to ensure the product is of the
highest quality.
● Participating in SDLC processes streamlining, POC development, Functional
Estimation, Performance Tuning, Environments setup, etc.
● Adherence and promoting best development practices that ensure high
quality
● Ability mentor junior developers and actively contribute to code reviews and
improve the code base for scale and maintainability
● Hands-on experience in Android/iOS app development via React-Native
● Experience in Build systems and Deployment processes
● Experience in writing unit testing code with libraries like Jest, Enzyme , Jasmine, Mocha, etc.
● Excellent problem solving, debugging, and troubleshooting skills.
● An avid follower of the best practices, optimization strategies, and design patterns
● Knowledge of RN available inbuilt UI components and the props those UI components accept.
● Good knowledge of monitoring and tracking down app crashes and bugs using advanced tools
● Experience in profiling tools in Xcode and Android Studio
● Experience in 3rd party services integration
● Knowledge of architectures, trends and emerging technologies
About Tredence
Tredence is a global analytics service and solutions company. This is one of the fastest-growing startup in Silicon valley. We have recently raised our Series A private equity. Our capabilities range from Data Visualization, Data Management to Advanced analytics, Big Data and Machine Learning. Our uniqueness is in bringing the right mix of technology and business analytics to create sustainable white-box solutions that are transitioned to our clients at the end of the engagement. We do this cost effectively using a global execution model leveraging our clients' existing technology and data assets. We also come in with strong IP and pre-built analytics solutions in data mining, business intelligence and Big Data.
Responsibilities & Description of the role
Role requires working with cross-functional teams and involves following key responsibilities –
- Co-own the financial plan of the business unit along with the business head
- Revenue governance (including client interactions for deal closures and contracting; forecasting, revenue recognition)
- Margin governance (including cost take-out initiatives, systemic and sustainable cost control, rate hikes, cost analysis)
- Working capital governance (including unbilled reduction, timely invoicing and collection, improving debt ageing and PDD)
- Commercial Structuring and Deal pricing
- MIS for the business unit including sales performance tracking and other analytics
- People management - internal stakeholder management
- Critical attributes to success would be strong communication, cadence and resilience.
- “Can do” attitude and faster learning curve
Must have Skills
- CA/MBA Finance from Tier I college with 4-5 years of experience
- Proven working experience as a Business Finance Partner
- Experience with creating data models
- Experience with general ledger functions and the month-end/year end close process
- Excellent accounting software user and administration skills
- Working knowledge of Microsoft Office, BI tools, Oracle Netsuite
Why join Tredence?
There is a reason we are one of the fastest growing private companies in the country! You will have the opportunity to work with some of the smartest, friendliest, hardest working people in the data analytics space. You will work with the latest technologies and interface directly with the key decision stakeholders at our clients, some of the largest and most innovative businesses in the world. Our people are our greatest asset and we value every one of them. Come see why we’re so successful in one of the most competitive and fastest growing industries in the world.
Tredence 5 core values
- Think Impact
- Be Entrepreneurial
- Constantly curious
- Do the right thing
- Pursue Excellence
- Candidates with good experience with SDLC
- Minimum 3+ years of hard core coding experience is mandatory
- Excellent hands on coding in Java, J2EE, Spring, Struts
Job Title: Android Developer
Experience: 2 yrs to 6 yrs
Notice Period: upto 15 days
Location: Chennai
Job Description :
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
- Strong knowledge of Android UI design principles, architectural patterns, and best practices
- Strong Knowledge in integrating Android apps with back-end applications through RESTful web services
- Experience with offline storage, threading, and performance tuning
- Experience in app release management and publishing
- Familiarity with cloud message APIs and push notifications using FCM
- Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
- Knowledge of the open-source Android ecosystem and the libraries
- Ability to understand business requirements and translate them into technical documents
- Understanding of Google’s Android design principles and interface guidelines
Scope of Work:
- Understand the Requirement
- Create wireframes / UI
- App development & testing
- Release Management & Publishing apps
- Following Coding best practices
Job Description :
1. Coordinate with project managers and team to create detailed project plans for
achieving timeliness and 100% quality in each project and deliverables.
2. Address technical concerns, ideas, and suggestions and provide a technological
solution to them.
3. Creating API endpoints for web applications and internal scripts that will handle
the business logic of applications.
4. Troubleshoot, test, and maintain the core product and database to ensure strong
optimization and functionality.
5. Develop innovative, reusable web-based tools.
Skill Requirements :
1. Understanding the principles behind a scalable application.
2. Understanding of the software development life-cycle and best practices.
3. Must have experience with MySQL/Postgres SQL and should be capable of
writing queries, stored procedures, indexes, etc.
4. Working Experience in Laravel HMVC, Hooks & Plug-in Methodologies. Laravel
is Preferrable.
5. HTML5, CSS3, XML knowledge is mandatory. And experience with JavaScript
and jQuery for producing AJAX applications.
6. Ability to make modifications to the systems with little or no interruption of
service.
7. Exposure to REST API Development & API integrations.
8. Working Experience in Composer & PHP Libraries.
- Delivering a comprehensive service to enquiring customers
- Possibly delegating certain customer enquiries to specific teams
- Managing a large number of incoming calls and emails
- Managing customers’ accounts
- Keeping a record of customer interaction and details of actions taken
- Communicating with internal teams to discuss sales targets
- Generating sales leads, building sustainable relationships where necessary
- Reporting back on results









