Technical Support Engineer, Velocity
Responsibilities
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Interact with the Velocity customers via phone, email or video conference and by demonstrating the highest level of urgency, resolve customer issues in a timely manner.
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Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.
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Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations
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Be an Owner and respond to internal inquiries related to Velocitysystems, products and processes. Interact with multiple third-party vendors to resolve the issues
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Understand the technical application of the Velocity suite of products and services
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Partner with Customer Success, Sales, Engineering and Product teams to resolve sophisticated problems with potentially costly and far-reaching consequences
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Write it Down: identify and create documentation that Empower Others
What do you need?
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3+ years of relevant experience in Customer Success
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Have an understanding of web applications, REST APIs, DB Systems
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Experience with JavaScript, Ruby, Perl, or Python programming
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Prior knowledge of DBMS, SQL
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Past experience of using tools like Postman, Kibanna,
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Strong analytical and problem solving skills.
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Strong debugging skills. Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.
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Team player with solid communication and presentation skills
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Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations

About Velocity Services
About
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Required Qualifications
● Experience: 5-8 years of professional experience in software engineering, with a strong
background in developing and deploying scalable applications.
● Technical Skills:
○ Architecture: Demonstrated experience in architecture/ system design for scale,
preferably as a digital public good
○ Full Stack: Extensive experience with full-stack development, including mobile
app development and backend technologies.
○ App Development: Hands-on experience building and launching mobile
applications, preferably for Android.
○ Cloud Infrastructure: Familiarity with cloud platforms and containerization
technologies (Docker, Kubernetes).
○ (Bonus) ML Ops: Proven experience with ML Ops practices and tools.
● Soft Skills:
○ Experience in hiring team members
○ A proactive and independent problem-solver, comfortable working in a fast-paced
environment.
○ Excellent communication and leadership skills, with the ability to mentor junior
engineers.
○ A strong desire to use technology for social good.
Preferred Qualifications
● Experience working in a startup or smaller team environment.
● Familiarity with the healthcare or public health sector.
● Experience in developing applications for low-resource environments.
● Experience with data management in privacy and security-sensitive applications.
⚙️ Operations Internship (3 Months)
Location: [ “Remote”]
Duration: 3 Months
Stipend: ₹5,000 – ₹7,000 per month
Internship Type: Remote
About the Role
We are looking for a proactive and detail-oriented Operations Intern to join our team. This internship offers a great opportunity to gain hands-on experience in business operations, process management, and coordination.
You’ll work closely with the operations team to ensure smooth day-to-day activities and support multiple departments to enhance efficiency and productivity.
Key Responsibilities
- Assist in daily operational activities and process coordination
- Support in data entry, tracking, and report preparation
- Coordinate with internal teams to ensure smooth workflow and communication
- Help in inventory management / vendor coordination / logistics (as applicable)
- Maintain records and documentation accurately
- Identify and suggest process improvements to enhance efficiency
- Support project planning and execution activities
- Perform other administrative and operational tasks as assigned
Required Skills
- Strong organizational and multitasking abilities
- Excellent communication and coordination skills
- Basic knowledge of MS Office (Excel, Word, PowerPoint)
- Problem-solving and analytical mindset
- Attention to detail and a proactive attitude
- Ability to work in a team environment
Eligibility
- Students / Recent graduates in Management, Operations, Business Administration, or related fields
- Available for a 3-month full-time internship
- Immediate joiners preferred
Perks & Benefits
- Internship Certificate
- Letter of Recommendation (based on performance)
- Exposure to real-world business operations
- Opportunity for a full-time role after internship
Job Title: Freelance Full Stack Developer Trainer
Location: Thrissur, Kerala (On-site)
Duration: 5 Days
Working Hours: 6 Hours per Day
Engagement Type: Freelance / Short-term Contract
About the Role:
We are looking for an experienced and passionate Full Stack Developer Trainer to conduct an intensive, hands-on training program for students/professionals in Thrissur. The trainer will deliver engaging sessions covering both front-end and back-end technologies, ensuring participants gain practical and industry-relevant skills.
Key Responsibilities:
- Conduct 5 days of classroom-based, hands-on training (6 hours/day).
- Deliver sessions on Full Stack Web Development (MERN / MEAN / Java / Python stack – depending on expertise).
- Explain fundamental and advanced concepts with real-world examples and projects.
- Provide mentorship and guidance during coding exercises and assignments.
- Prepare short assessments and review participants’ progress.
- Ensure high levels of engagement and interactivity throughout the sessions.
Topics to Cover (can be customized):
Front-End:
- HTML5, CSS3, Bootstrap / Tailwind
- JavaScript (ES6+), TypeScript (optional)
- React.js / Angular fundamentals
Back-End:
- Node.js with Express.js / Django / Spring Boot
- REST API development and integration
Database:
- MongoDB / MySQL / PostgreSQL
Version Control & Deployment:
- Git & GitHub
- Basic CI/CD and deployment concepts (optional)
Required Skills & Experience:
- Minimum 3+ years of experience in Full Stack Development.
- Proven experience in corporate or academic training.
- Strong practical knowledge of front-end and back-end technologies.
- Excellent communication and presentation skills.
- Ability to explain complex concepts clearly and effectively.
Compensation:
- Competitive daily rate (based on experience and expertise).
- Travel and accommodation (if applicable) can be discussed.
- Android Developer: Vadodara
- Basic Requirements:
- Education: BCA, MCA, Msc IT, Bsc IT or any equivalent qualification
- Work Experience: 3-6 year of experience in same field
- Good Communication skill (Preferred)
- Can work under pressure
- Meet deadlines
- Responsibilities:
- Reviewing (if already developed) current system workflow and database design.
- Analyzing the needs of system and producing detailed specification document
- Create a step by step flow chart or psudocode for computing systems that shows how program code must be written in order to work properly.
- Develop a functional modules according as required under deadline.
- Integrating 3rd party tools wherever required.
- Perform and document unit testing for developed functions.
- System maintenance by monitoring and correcting software defects.
- Continuously updating technical knowledge and skills as per industry standards.
- Contribute to technical writers to create users documents.
- All tasks must be carried out at the highest standards.
- Function/ Skills
- Strong experience on any of the modern Android Studio, Android SDK
- Ability to create Data Structures and Algorithms.
- Knowledge of Flutter will be an added advantage
- Working over cloud computing platform like Amazon Web Service (AWS), Google Cloud Platform (GCP), Microsoft Azure
- Strong designing / problem solving skills.
Manage inbound and outbound customer calls in a timely manner.
Ability to understand the customers needs and articulate a solution
Research every issue and provide solutions to them
Ability to explain features and benefits without using scripts
Build strong relationships with customers
Meet qualitative and quantitative targets
Work in brick and mortar call center
Requirement-
Previous experience in a call center customer support, sales and or retention
Previous experience with US market
Strong phone and verbal communication skills
Excellent listener and time management skills
Accent Neutral
Additional Advantage
Understanding of USA Credit Bureau, Credit Report and Credit Score culture
Customer Success Associate
Industry Type-BPO / Call Centre
Functional Area-Customer Success, Service & Operations
Employment Type-Full Time, Permanent
Key Responsibilities:
● Conduct individual counselling sessions with students to evaluate their career aspirations, interests, skills, and strengths.
● Offer tailored career guidance, resources, and tactics to assist individuals in making well-informed decisions about their professional journeys.
● Aid students in formulating and executing effective job search plans, encompassing resume construction, cover letter composition, and interview readiness.
● Administer and interpret career assessments to provide clients with valuable insights into their strengths, personality traits, and suitable career options.
● Stay current with industry trends, labour market information, and emerging job opportunities to provide informed advice to clients.
● Visit government schools to deliver career guidance to students and be open to community visits.
● Develop and conduct workshops, webinars, or seminars on topics related to careers, such as networking, job search strategies, and professional development.
● Maintain precise and confidential client records, ensuring compliance with applicable privacy regulations.
● Collaborate with team members and external partners to deliver comprehensive career support services.
● Possess a solid understanding of the vocational and professional career landscape in Uttar Pradesh.
● Demonstrate awareness of ground-level career awareness in India.
Qualifications:
● Bachelor's degree in [relevant fields, e.g., Education, Sociology, Counselling, Psychology, Social Work and Human Resources] (Master's degree is also preferred).
● Proficiency in Odia, Hindi and English is a must.
● Proven experience in career counselling or related roles, with a track record of helping clients achieve their career goals.
● Strong knowledge of career development theories, job search strategies, and employment trends.
● Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
● Proficiency in using career assessment tools and resources.
● Familiarity with relevant software and technology, including Microsoft Office Suite and career management platforms.
● Certification in career counselling or a related field (e.g., National Certified Counselor, Certified Career Development Facilitator) is a plus.
Other details:
· Work week: Monday to Saturday
· Work timings: 10 a.m. to 6:30 p.m.
· Remuneration: INR 15,000/- to INR 25,000/- per month (including a fixed remuneration and a variable bonus at 9:1 ratio along with 10% TDS deduction) + travel allowances as per HR policy.
· Contract duration: 10 months (with a potential extension of 2 years subject to performance)
· Legality of employment: Consultant
· Available joining dates: 1st May 2024 or 15th May 2024
· Having a laptop is mandatory for this role
We are looking for a Senior Graphic Designer to manage our client portfolios. If you think you are creative enough to tell the brand stories using innovative graphic solutions, we are looking for you.
Job Responsibilities
- Study design briefs and determine requirements
- Schedule projects and define budget constraints
- Conceptualize visuals based on requirements
- Prepare rough drafts and present ideas
- Develop illustrations, logos and other designs using software or by hand
- Use the appropriate colors and layouts for each graphic
- Work with copywriters and creative director to produce final design
- Test graphics across various media
- Amend designs after feedback
- Ensure final graphics and layouts are visually appealing and on-brand
Qualifications
- 3-5 years of experience
- Proven graphic designing experience
- A strong portfolio of illustrations or other graphics
- Familiarity with design software like Adobe Illustrator, Photoshop is a must
- A keen eye for aesthetics and details
- Excellent communication skills
- Ability to work methodically and meet deadlines
Job Responsibilities
Responsibilities for this position include, but are not limited to, the following.
Understand requirements and create low-level design using UML
Develop embedded software as per defined software requirements
Software integration & testing
Background & Skills
Education:
B.E/B. Tech/M.Tech/Master (Electronics/Telecommunications/Computers Science)OR equivalent
Experience & Attributes:
2-8 years’ experience in Embedded system software design, development, and testing.
Excellent communication skills, spoken and written English
Must have specialized knowledge :
· Embedded C
· Electronics
· RTOS
· Knowledge of Microcontrollers (RISC, CISC)
· CAN Communication & Protocols like UDS, KWP2000, CANopen and J1939
· MISRA standard - 2000/MISRA 2012
· SDLC, Agile Scrum
· Static analysis & Tools like LDRA or QAC or Vector cast
· Change Management & Tools like JIRA/VSTS
· Version control & Tools like SVN/GIT/Clearcase
· Traceability management & Tools like Reqtify or equivalent
· Design methodologies - like UML
· Software Test Life Cycle
Specialized knowledge – Will be Preferred
· Functional Safety life-cycle & Management - Applies to software design & development
· Safety standards like - IEC-61508, ISO-26262, ISO-25119, ISO-13849
Key Tasks and Responsibilities
· Software requirement specification writing
· Creating design for assigned modules
· Implementing the code for assigned requirements
· Perform unit testing
· Perform peer reviews or inspection of software work products
· Support testing team on defect analysis
· Adhere to Quality processes
Job Description - Intelizest
Back End Engineer
- Work with other engineers to develop and test tools and applications used by team on daily basis
- Play a significant role in the ongoing evolution and refinement of current tools and applications
- Triage, troubleshoot, escalate and provide resolution to production issues.
- Reproduce, document and escalate product defects to the Engineering Team.
- Provide well-thought out and reliable direction, both in technical and non-technical terms, to help customers.
- Take ownership of customer issues, including initial troubleshooting, identification of root cause and issue resolution or escalation.
- Identify and escalate priority issues that need immediate attention.
- Collaborate with cross functional teams which requires strong presentation skills and attention to details
- BA/BS degree in Computer Science or related technical field or equivalent work experience. MS degree is preferred.
- 9+ years development experience in JAVA (using OO Design and Analysis, Design Patterns, etc.)
- High experience in Java 8 Required.
- 4+ years’ experience building highly scalable, distributed and reliable Restful Web Services using Spring, Jersey, etc.
- Should have knowledge on Cloud applications preferably on AWS.
- Knowledge on building Front end applications using JavaScript, AngularJS, HTML5, CSS3.
- Experience with relational DBs like MySQL and NoSQL Database like MongoDB, Solr/Lucene will be a plus.
- Experience with Tomcat, Jax-RS, REST, JPA, IntelliJ, Groovy, Hibernate is must.
- Experience with build technologies like Gradle, Jenkins will be a plus.
- Experience with Test Driven Development using TestNG/Junit testing frameworks.
- Experience working with version control like GIT.
- Salary commensurate with experience.
What will you be doing?
Develop, document, and execute overall implementation project management and change management processes around evolving business and project needs by utilizing proven methodologies and techniques.
Drive process improvement, standards development, and new working methods for project management.
Create solutions to enable effective monitoring of projects using an existing project management system.
Ensure projects are kept up to date and in accordance with best practices.
Implement and roll out resource management capabilities.
Monitor and control quality deliveries and adherence to set processes.
Provide impactful data analysis, and insights to business users.
Ensure effective internal communication across company interfaces.
Demonstrate solid understanding of Yatra corporate solutions and other tools.









