Tech Support Engineer

A BIT ABOUT US

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Our business includes Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, Japan, US, and expanding rapidly. 

The Opportunity:

We are seeking a highly skilled Senior Software Engineer (Backend) to join our dynamic software development team. In this role, you will contribute to key backend projects, collaborate across teams, and play a vital part in delivering robust, scalable, and high-performance software solutions. As a senior engineer, you will work independently, make impactful technical decisions, and help shape the backend architecture while collaborating with a passionate, high-performing team.

You will work hands-on with products primarily built in Python, with opportunities to contribute to Golang. These technologies are at the core of our development stack, and your focus will be on building, scaling, and maintaining distributed services. Distributed systems are integral to our architecture, providing a chance to gain hands-on experience with maintaining and optimizing them in a fast-paced environment.

As a Senior Engineer, you are expected to:

• Write clean, maintainable, and testable code while following best practices.
• Architect solutions, address complex problems, and deliver well-thought-out technical designs.
• Take ownership of assigned modules and features, delivering them with minimal supervision.
• Contribute to code reviews and technical discussions, ensuring high-quality deliverables.

We highly value open source contributions and encourage you to check out our work on GitHub at Appknox GitHub. While no prior experience in security is required, our experienced security professionals are available to support you in understanding the domain.

This role offers a unique opportunity to work on cutting-edge technology, drive impactful solutions, and grow within a collaborative environment that values autonomy, innovation, and technical excellence.

Responsibilities:

• Drive backend development for a disruptive product in the Security domain, focusing on innovation, performance, scalability, and maintainability.
• Take ownership of the software design process, including designing workflows, system architecture, and implementation plans.
• Translate functional and technical requirements into detailed architecture and design, making independent decisions to ensure efficiency and scalability.
• Collaborate with cross-functional teams, including frontend and security teams, to deliver cohesive and high-quality solutions.
• Conduct thorough code reviews to ensure adherence to best practices, maintainability, and coding standards.
• Write clean, maintainable, and testable code using Django and Python, adhering to industry best practices.
• Design and implement scalable software components, frameworks, and APIs using Django and Django REST Framework (DRF).
• Troubleshoot, debug, and optimize existing systems to improve functionality and performance.
• Create detailed technical documentation, including flowcharts, layouts, and system requirements, to ensure clarity and alignment.
• Develop and enforce robust software verification plans, quality assurance procedures, and deployment strategies.
• Ensure timely delivery of software updates while addressing user feedback to enhance solutions.
• Provide technical expertise to solve backend challenges and participate in critical decision-making processes.
• Support team growth by sharing knowledge, fostering collaboration, and mentoring junior engineers informally as needed.

Requirements:

• 5–6 years of professional experience in backend development with a strong focus on Django and Python.
• Proficiency in Django REST Framework (DRF), relational databases, SQL, and ORMs (e.g., Django ORM, SQLAlchemy).
• Strong problem-solving skills with the ability to make independent technical decisions regarding system design and implementation.
• Hands-on experience in designing and developing scalable, maintainable, and high-performing backend systems.
• Deep understanding of software engineering practices, including Test-Driven Development (TDD), CI/CD pipelines, and deployment processes.
• Excellent communication skills, with the ability to document and present technical specifications and workflows clearly.
• Familiarity with cloud infrastructure, deployment pipelines, and microservices architectures is a bonus.
• Self-motivated and capable of working independently in a fast-paced environment with minimal supervision.
• Ability to handle ambiguity and adapt to rapidly changing business needs while maintaining focus on delivering quality solutions.

Work Expectations:

Within 1 month-

• Attend KT sessions conducted by the engineering and product teams to gain a deep understanding of the product, its architecture, and workflows.
• Learn about the team's development processes, tools, and key challenges.
• Work closely with the product team to understand product requirements and contribute to the design and development of features.
• Dive deep into the existing backend architecture, including database structures, APIs, and integration points, to fully understand the technical landscape
• Begin addressing minor technical challenges and bugs, while understanding the underlying architecture and tech stack.
• Begin to participate in creating action plans for new features, ensuring that design and implementation are aligned with product goals.

Within 3 months-

• Achieve full autonomy in working on the codebase, demonstrating the ability to independently deliver high-quality features from design to deployment.
• Take complete ownership of critical modules, ensuring they are optimized for performance and maintainability.
• Act as a technical resource for the team, offering support and guidance to peers on complex issues.
• Collaborate with DevOps to optimize deployment pipelines, debug production issues, and improve backend infrastructure.
• Lead discussions for technical solutions and provide recommendations for architectural improvements.
• Contribute to the design of new features by translating functional requirements into detailed technical specifications.
• Prepare regular updates on assigned tasks and communicate effectively with the engineering manager and other stakeholders.

Within 6 months-

• Be fully independent in their development tasks, contributing to key features and solving critical challenges.
• Demonstrate strong problem-solving skills and the ability to take ownership of technical modules.
• Actively participate in code reviews and technical discussions, ensuring high-quality deliverables.
• Collaborate seamlessly with cross-functional teams to align technical solutions with business requirements.
• Establish themselves as a reliable and proactive team member, contributing to the team’s growth and success.

Personality traits we really admire :-

• Great attitude to ask questions, learn and suggest process improvements.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with ideas and perspective to help us move towards our goals faster.
• Follows timelines and absolute commitment to deadlines.

Interview Process 

• Round 1 Interview - Profile Evaluation (EM)
• Round 2 Interview - Assignment Evaluation & Technical Problem Solving Discussion (Tech Team)
• Round 3 Interview - System Design (Sr. Architect)
• Round 4 Interview - Engineering Team & Technical Founder (CTO)
• Round 5 Interview - HR

Compensation

• Best in industry

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers are Enterprises and Fortune 500 companies.

Why Join Us :-

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.

Key responsibilities:

1. Identify, approach, and onboard at least 3 new clients monthly to meet company goals

2. Generate B2B leads using social media platforms (LinkedIn, etc.), outbound calls, and other networking channels

3. Develop and implement strategies to expand the client base and maintain a healthy sales pipeline

4. Build strong, long-term relationships with clients, understanding their hiring needs and ensuring satisfaction with services provided

5. Collaborate with internal teams to align recruitment solutions with client requirements

6. Prepare and deliver compelling presentations and proposals to potential clients

7. Monitor and report sales performance metrics and market trends to management

Requirements:

1. Possess experience in the recruitment industry or familiarity with recruitment processes and services

2. Demonstrate strong knowledge of B2B lead generation techniques, particularly through social media and outbound calling

3. Exhibit excellent communication, negotiation, and interpersonal skills

4. Showcase a proven track record of meeting or exceeding sales targets

5. Maintain a self-motivated, proactive, and results-oriented mindset

6. Proficient in using CRM tools, social media platforms, and other lead-generation tools

7. Manage time effectively and prioritize tasks in a fast-paced environment

8. Have 1-5 years of experience in a similar role, specifically within the recruitment or staffing industry

9. Handle multiple accounts and manage client relationships effectively

Responsibilities

Develop and maintain web applications using Laravel and Vue.js (PHP) framework.

Write clean, efficient, and well-documented code.

Collaborate with cross-functional teams to identify and solve complex problems.

Participate in code reviews and provide constructive feedback to team members.

Test and debug applications to ensure they meet functional and performance requirements.

Stay up-to-date with emerging trends and technologies in web development.

Optimize application performance and scalability.

Troubleshoot and resolve technical issues as they arise.

Create and maintain technical documentation for applications.

Communicate project status and progress to stakeholders.

Qualifications

Strong proficiency in PHP programming language

Experience with Laravel framework

Knowledge of HTML, CSS, JavaScript, and jQuery

Understanding of MVC architecture

Experience with database management systems such as MySQL

Familiarity with version control systems such as Git

Ability to write clean, efficient, and well-documented code

Strong problem-solving and analytical skills

Excellent communication and teamwork skills

Bachelors degree in Computer Science or related field (preferred)

Relevant certifications such as CodeIgniter Certified Developer (optional)

Role - Social Media Executive

About Company :-

Our client is a Tech Based Platform for freelance Photographer, Videographers, Food stylist and Cinematographer. Founded by alumni of IIM Bangalore. They are operational in about 100 Cities and 28 Countries. Leader in Food and Real Estate Photography. Done about 7000+ projects across the Globe.

Job description :-

1. Plan, monitor & execute social media activities on channels like Facebook, Instagram, Linkedin, Twitter, etc.

2. Run ads on Facebook, Instagram, Google, and other similar channels.

3. Be actively involved in SEO efforts (keyword, image optimisation etc.)

4. Website content management

5. Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics etc.)

6. Coordinate and work with any external stakeholders like marketing agency, content writers, etc.

7. Provide creative ideas for content marketing.

Minimum experience - 2 years 

• Advanced Linux / Unix support experience required.
• · Strong shell scripting and python programming skills for SRE related activities required.
• · Understanding on Veritas Cluster Service, Load Balancers, VMWare and Splunk required.
• · Knowledge on ITIL principles required.
• · Effective oral and written communication skills, and interpersonal skills to work well in a team environment required.
• · Strong organizational and coordination skills with the ability to manage multiple tasks and high-pressure situations for outage handling, management or resolution.
• · Be available for weekend work.

• Working with the conference production team to develop an understanding of the event programme.
• Researching attendees and generating sales leads.
• Cold calling and selling to a list of prospective event attendees.
• Engaging with clients on the phone and developing lasting relationships.
• Daily management and maintenance of sales records, ensuring they are kept up to date with attendees and details.
• Working with the team to convert inbound sales enquiries into leads.
• Achieving monthly and overall revenue targets.
• Making a high number of calls to meet daily KPIs, to be set by management.
• Supporting delegates through the registration process.
• Experience in International voice process in sales will be an added advantage.

Dapps is a decentralized app store that makes it easy to adopt and find Web 3 applications. Dapps use protocol-level technology as their foundation to create a decentralized, open-source app store.

To us, a company’s culture is the team’s everyday actions and beliefs. We aspire to create a team of individuals who hold common values but are diverse in their worldviews.

• Work with multi-disciplinary teams: design, art, production, engineering, etc. from product conception and throughout production to shape and thoroughly document the product strategy, including feature sets, merchandising, purchasing drivers, pricing, tools, and other success factors.
• Measure the success of product features after release and optimize their performance through split testing and rapid, data-informed iteration.
• Ideally, you have previous technical experience with Decentralized products. You are driven by shipping financial services built on crypto assets and public blockchain infrastructure.
• Highly organized with the ability to manage projects and consistently meet deadlines.
• Ability to resolve business as well as technical issues and served as a liaison between business groups and technical developers.
• Flexibility to adapt to a changing environment, keeping current with new and updated processes and procedures

• 3+ years of relevant experience
• Conversant in the fundamentals of DeFi/Web3/Blockchain/Crypto
• Strong analytical skills and ability to strategize across multiple product areas and potential business opportunities
• Love for unicorns :)
•  

• We make sure you are growing professionally with quarterly goals and appraisals
• Health is wealth, so we provide health insurance
• Stand on Top - Employee professional development program
• Welcoming a new member of the family is a great please so we provide maternity and paternity leave

And much more...

Our job is one of empowerment. Specifically, empowering our clients to improve their business through advances in technology and data. As the ad tech ecosystem continues to become more complex, we are counted on to provide expertise on digital marketing technologies, incorporate strategy and manage tracking of all digital marketing efforts. But as our client roster continues to grow, we’re going to need more help.

YOUR RESPONSIBILITIES

• Automated testing of complex SPA Web application (brand-new software products based on unified platform, new features, bug verification), requirement testing, analysis and clarification (direct communication with product owner),
• Communication with different cross-functional teams
• Following automation testing standards set in the team
• Help to build fully automated testing pipeline

 REQUIRED SKILLS AND EXPERIENCE                                                                                              

• 3-5 years of experience in automation testing
• Testing web-applications (UI and API), including SPA
• Black box testing (boundary values, equivalence partitioning)
• UI/UX Testing
• C# experience of 2+ years
• NUnit or similar
• Selenium WebDriver
• CSS-selectors                                                                    

DESIRABLE SKILLS AND EXPERIENCE                                           

• Basic knowledge of core JavaScript
• Desire to learn tools and techniques
• Confluence or similar
• Bug tracking system (Jira)
• TeamCity
• Allure or similar
• Jira X-Ray or similar
• Performance testing experience
• Cross-browser testing experience
• Security testing experience                                             

PERSONAL SKILLS

• Clever personality
• Strong spirit skills set: conflict resistant, self -motivated, result-oriented, responsible, honest, “open”, courageous

Role : Senior Software Engineer/Software Engineer

Experience : 1-2 Year(s)/2-4 Year(s)

Location : Bangalore

Education : B. Tech(CSE)/similar field of study/equivalent practical experience

Minimum qualifications:

• Software development experience in one or more general purpose programming languages.
• Experience working with two or more from the following: 
• Mobile Application Development
• Distributed Computing
• Machine Learning
• Image Processing
• Developing Large Software Systems
• Working proficiency and communication skills in verbal and written English

Preferred qualifications:

• Master’s degree, further education or experience in engineering, computer science or other technical related fields.
• Understanding of agriTech domain and application of technology in farming
• Interest and ability to learn other coding languages as needed.