Cutshort logo
Velocity Services logo
Tech Support Engineer
Tech Support Engineer
Velocity Services's logo

Tech Support Engineer

chinnapareddy S's profile picture
Posted by chinnapareddy S
3 - 7 yrs
₹15L - ₹25L / yr (ESOP available)
Bengaluru (Bangalore)
Skills
Technical support
Tech Support
skill iconPython
skill iconRuby on Rails (ROR)
skill iconJavascript
Perl
skill iconPostman
Kibana
Communication Skills
Customer Support
Customer Service

Technical Support Engineer, Velocity

Responsibilities

  • Interact with the Velocity customers via phone, email or video conference and by demonstrating the highest level of urgency, resolve customer issues in a timely manner. 

  • Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.

  • Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations

  • Be an Owner and respond to internal inquiries related to Velocitysystems, products and processes. Interact with multiple third-party vendors to resolve the issues

  • Understand the technical application of the Velocity suite of products and services

  • Partner with Customer Success, Sales, Engineering and Product teams to resolve sophisticated problems with potentially costly and far-reaching consequences 

  • Write it Down: identify and create documentation that Empower Others 

 

What do you need?

  • 3+ years of relevant experience in Customer Success

  • Have an understanding of web applications, REST APIs, DB Systems

  • Experience with JavaScript, Ruby, Perl, or Python programming

  • Prior knowledge of DBMS, SQL

  • Past experience of using tools like Postman, Kibanna, 

  • Strong analytical and problem solving skills.

  • Strong debugging skills. Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.

  • Team player with solid communication and presentation skills

  • Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Velocity Services

Founded :
2011
Type :
Product
Size :
20-100
Stage :
Raised funding

About

Fast, flexible growth capital for D2C eCommerce brands. Get up to Rs. 2 crore in revenue-based financing for marketing & working capital within 1 week. No equity dilution or collateral requirements.
Read more

Connect with the team

Profile picture
chinnapareddy S
Profile picture
Newali Hazarika

Company social profiles

bloglinkedin

Similar jobs

Fountane inc
Remote only
3 - 6 yrs
₹10L - ₹18L / yr
User Experience (UX) Design
User Interface (UI) Design
Design thinking
Accessibility
Information architecture
+2 more

LOCATION: Hyderabad - Hybrid (2 days a week)/WFH


A Little Bit About The Role

As an Associate Product Designer, you will play a critical role in shaping user-centric solutions through innovative design practices. This position bridges creativity and strategy, requiring proficiency in both visual and interaction design. You will collaborate with cross-functional teams, support senior designers, and contribute to the development of exceptional user experiences that align with business goals. This is an opportunity to grow your skills while delivering impactful design outcomes.


What You Will Be Doing

Design Execution:

  • Develop wireframes, prototypes, and polished design assets using tools like Figma.
  • Apply design principles to create intuitive and visually appealing interfaces for web and mobile platforms.
  • Ensure designs adhere to brand guidelines and accessibility standards.

Collaboration:

  • Work closely with product managers, engineers, and stakeholders to gather requirements and refine designs.
  • Participate in brainstorming sessions, workshops, and design critiques.
  • Facilitate smooth design-to-development handoffs, providing necessary specifications and documentation.

Research & Usability:

  • Conduct user research and usability testing to inform design decisions.
  • Analyze research findings to identify opportunities for improving product usability and user satisfaction.
  • Advocate for user-centered design practices within the team.

Innovation and Learning:

  • Stay updated with design trends, emerging tools, and best practices.
  • Brainstorm and experiment with innovative design approaches to enhance product offerings.
  • Take ownership of small projects and mentor interns or junior team members as needed.


What you will need to be great in this role

Experience:

  • 3-6 years of experience in UX/UI or product design roles.
  • Demonstrated ability to deliver impactful design solutions in collaborative environments.

Skills:

  • Proficiency in design tools such as Figma, Sketch, or Adobe XD.
  • Strong understanding of user-centered design principles, information architecture, and accessibility standards.
  • Ability to create wireframes, prototypes, and high-fidelity designs.

Attributes:

  • Excellent communication and collaboration skills.
  • Problem-solving mindset with lateral thinking abilities.
  • Eagerness to learn, adapt, and contribute to team growth.
  • Attention to detail and a commitment to delivering high-quality designs.

Leadership:

  • Ability to manage multiple projects and meet deadlines effectively.
  • Willingness to mentor junior designers and contribute to a culture of design excellence.

Portfolio Requirements:

  • A portfolio showcasing design projects, highlighting your role in problem-solving, design execution, and user-focused solutions.
  • Examples of work that demonstrate strong visual design, user research, and prototyping skills.

Certifications (Optional but Beneficial):

  • UX/UI certifications (e.g., Nielsen Norman Group, Interaction Design Foundation).
  • Design thinking or ideation certifications (e.g., IDEO, LUMA Institute).
  • Familiarity with Agile methodologies, supported by Scrum or other relevant certifications.


NOTE: This role is ideal for someone eager to make a meaningful impact through design while developing their expertise in a supportive and innovative environment.


Preferred Skills

Storyboarding, User Experience (UX), User Interface Design, Usability, Information architecture, Site Maps, User Flows, Wireframing (Figma), Prototyping, Minimalism, Lateral Thinking, Problem-solving skills, Design Thinking, Accessibility, Design Systems


Qualifications

A bachelor's degree is not necessary, but strong communication skills are essential.


Life At Fountane

  • Fountane offers an environment where all members are supported, challenged, recognized & given opportunities to grow to their fullest potential.
  • Competitive pay
  • Health insurance for spouses, kids, and parents.
  • PF/ESI or equivalent
  • Individual/team bonuses
  • Employee stock ownership plan
  • Fun/challenging variety of projects/industries
  • Flexible workplace policy - remote/physical
  • Flat organization - no micromanagement
  • Individual contribution - set your deadlines
  • Above all - culture that helps you grow exponentially!


A Little Bit About The Company

Established in 2017, Fountane Inc is a Ventures Lab incubating and investing in new competitive technology businesses from scratch. Thus far, we’ve created half a dozen multi-million valuation companies in the US and a handful of sister ventures for large corporations, including Target, US Ventures, and Imprint Engine.

We’re a team of 100 strong from around the world that are radically open-minded and believe in excellence, respecting one another, and pushing our boundaries to the furthest it's ever been.



Read more
Food Delivery Startup
Food Delivery Startup
Agency job
via Qrata by Blessy Fernandes
Remote, Mumbai
4 - 10 yrs
₹18L - ₹26L / yr
skill iconAndroid Development
skill iconKotlin
SDK
Model-View-View-Model (MVVM)
4+ years experience in Android Development
- 2+ years experience in Kotlin
- MVVM Architecture
- Atomic design pattern(additional)
- Algorithms & Data structure concepts
- B2C App / Product Company Experience
- BE and BTECH in Computer, Computer Science, IT
Read more
PGC Digital
Bengaluru (Bangalore)
8 - 12 yrs
₹25L - ₹35L / yr
SAP HANA
SAP ECC
SAP ABAP

Key Responsibilities:

  • Lead the end-to-end solution design and technical architecture for SAP projects and connected enterprise systems.
  • Translate business and functional requirements into scalable, efficient, and maintainable SAP technical solutions.
  • Configure SAP modules in line with defined business processes and project goals.
  • Collaborate with stakeholders across business and IT to ensure alignment on solution design and implementation.
  • Prepare and maintain high-quality technical documentation, including solution blueprints, configuration guides, and test cases.
  • Oversee and support the testing lifecycle: unit testing, system integration testing, and user acceptance testing.
  • Ensure integration with non-SAP systems follows enterprise standards and architecture best practices.
  • Provide technical leadership to development teams and engage in solution reviews and risk assessments.

Required Skills:

  • 8-12 years of IT experience, with at least 4-6 years as a Solution/Technical Architect in SAP environments.
  • Strong hands-on expertise in SAP (S/4HANA, ECC, SAP Fiori, BTP, ABAP, or other modules as required).
  • Proven ability to design integrations between SAP and third-party systems.
  • Excellent skills in solution documentation, stakeholder communication, and problem-solving.
  • Exposure to Agile/Scrum or hybrid delivery methodologies.
  • SAP certifications (technical or functional) are highly desirable.

Good to Have:

  • Experience with cloud platforms (Azure, AWS, GCP) and SAP on cloud.
  • Knowledge of emerging SAP technologies like SAP BTP, AI/ML in SAP, RPA, etc.
  • Experience working in large-scale global rollouts or transformation programs.

Location: Coimbatore

Work Type: Full-Time 

Joining Period: Immediate, 20 Days Notice Period

Read more
KVR WEBTECH PVT LTD
at KVR WEBTECH PVT LTD
1 recruiter
Disha SinghSharma
Posted by Disha SinghSharma
Panchkula, Chandigarh, Ambala, Mohali, Kharar, Banur
1 - 3 yrs
₹1.5L - ₹3.5L / yr
PPC
Search Engine Optimization (SEO)
Link building
Keyword Research
Google Adwords
+1 more
  • Experience managing SEO and affiliate programs.
  • Strong understanding of current online marketing concepts, strategies and best practices.
  • Experience in SEO, Email marketing and social media. Knowledge of SEM Rush tool
  • Experience in a similar digital marketing role.
  • Highly creative with experience in identifying the target audience and devising digital campaigns that engage, inform and motivate.
  • Strong communication skills.
Read more
LogiNext
at LogiNext
1 video
7 recruiters
Rakhi Daga
Posted by Rakhi Daga
Mumbai
2 - 3 yrs
₹8L - ₹12L / yr
skill iconAndroid Development
skill iconiOS App Development

LogiNext is looking for a technically savvy and passionate mobile application developer to cater to the development and launch of core mobile product features. You will help the team in building an awesome product with your optimized code. You will make a humongous impact on design, architecture, implementation and enhancement of the applications that exceed client expectations in terms of value and benefit.

You have hands-on experience in building secure, high-performing and scalable mobile applications. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have assisted in shipping applications with beautiful front-end and intelligent back end. You have demonstrated strong interpersonal and communication skills.


Responsibilities

Develop cutting edge native Android or iOS applications for the mobile platform Build, test, maintain and enhance mobile apps having elegant and efficient UI/UX to enhance client experience Own features from their ideation, design, development, test, release and maintenance Be a resident expert of new trends and implement the latest Android/iOS features to maximize application performance Maintain high standards of quality and responsiveness through technical design analysis, code reviews and test automation Collaborate with a talented team of product managers, engineers, and designers Demonstrate high level of ethics, dedication and teamwork


Requirements

Bachelor’s degree in Computer Science, Information Technology or related field 2 to 3 years of experience in developing native Android/iOS mobile applications Strong knowledge of programming language in Swift or Java/Kotlin, SQLite and of IDE like XCode or Android Studio Hands on experience in using Location Based Services, REST Web Services Integration, FCM, Firebase and Battery Optimization Techniques Strong experience in memory management, performance tuning and resource optimization Deep knowledge of mobile automation and unit testing frameworks Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership Experience in both Android and iOS applications is a plus Excellent written and oral communication skills, judgment and decision-making skills, and the ability to work under continual deadline pressure

Read more
 Carina Softlabs
at Carina Softlabs
3 recruiters
Sonal Joshi
Posted by Sonal Joshi
Indore
0 - 2 yrs
₹1L - ₹2.4L / yr
Adobe Photoshop
skill iconAdobe Illustrator
User Experience (UX) Design
User Interface (UI) Design
Web
+2 more

We are looking for an experienced and creative UI/UX Designer to join our team!

As a UI-UX Designer, you will be responsible for delivering the best online user experience, which makes your role extremely important for our success and ensuring customer satisfaction and loyalty. 

You will be designing ideas using various methods and the latest technology. You will be designing graphic user interface elements, like menus, tabs, forms, and widgets.

Roles and Responsibility: 

  • Plan and implement new designs 
  • Optimize existing user interface designs
  • Communicate with clients to understand their business goals and objectives
  • Develop technical and business requirements and always strive to deliver intuitive and user-centered solutions
  • Combine creativity with an awareness of the design elements
  • Create prototypes for new product ideas
  • Test new ideas before implementing 
  • Conduct ongoing user research


Qualifications: 

  • Bachelor's Degree in any field. 
  • Excellent interpersonal and communication skills
  • Knowledge of Adobe range of products including Photoshop, Illustrator, InDesign, Acrobat, and Dreamweaver
Read more
E-commerce Company
E-commerce Company
Agency job
via Vmultiply solutions by HR Lakshmi
Bengaluru (Bangalore)
5 - 8 yrs
₹8L - ₹15L / yr
skill iconJava
Hibernate
spring boot/MVC
AWS
Microservices
+2 more
Professionals should be from E-commerce industry who have minimum 5years of experience in Java, Hibernate, spring boot/MVC, AWS, Microservices, Kafka , Data structures ( all skillset is a must).
Read more
Farbe Firma
at Farbe Firma
1 recruiter
Maulik Sudani
Posted by Maulik Sudani
Ankleshwar
1 - 5 yrs
₹2L - ₹5L / yr
Human Resources (HR)
MS-Excel

Hiring PF ESIC Medical Check-up Time Keeping Policies Government Compliances arranging Interview Hiring PF ESIC Medical Check-up Time Keeping Policies Government Compliances arranging Interview

 

Read more
TheAndroidSoul
at TheAndroidSoul
1 recruiter
Kapil Malani
Posted by Kapil Malani
Remote, NCR (Delhi | Gurgaon | Noida)
1 - 5 yrs
₹2L - ₹4L / yr
Creative Writing
Content Writing
Blogging
skill iconAndroid Development
Technical Writing
Covering news, opinion, feature, round-up and How-To articles on Android phones, apps, games, and related stuff.
Read more
GreedyGame
at GreedyGame
1 video
5 recruiters
Debdutta Pal
Posted by Debdutta Pal
Mumbai
3 - 6 yrs
₹10L - ₹15L / yr
Sales
Account Management
Advertising
GreedyGame is looking for an Ad Sales manager who would be responsible for evangelizing native and embedded marketing concepts and educating advertisers on how they can leverage the power of mobile based platform/s. You would also be responsible for managing and growing the brand and agency relations. Key Responsibilities: Identify potential clients to offer them advertising services Highlight the benefits of our platform and ad services including their capacity to reach a target market Provide clients with advertising sales materials to aid them in choosing appropriate service Responsible for managing and growing revenue from existing clients. Carry out market research to identify new techniques to advertising sales Manage all internal reporting on performance and optimization of your client’s revenue. Guide campaign management efforts to exceed client expectations Collate and interpret customer feedback to facilitate improved advertiser products. Work with Publisher Team to identify inventory required for specific client objectives. Manage agency and advertiser relationships to exceed quarterly revenue targets Key Skills & Experience: Industry experience of at least 3 years Understanding of the industry benchmarks Ability to take ownership and work in teams Eagerness to contribute towards improving the product Existing network in the mobile advertising ecosystem Willingness and ability to grow business internationally What’s in it for you? - Opportunity to be a part of the big disruption we are creating in the ad-tech space. - Work with big brands like PepsiCo, Amazon, Marico, etc. - Office in one of the most happening places in India. - Amazing colleagues, weekly lunches and beer on fridays! What we are building: GreedyGame is a platform which enables blending of ads within mobile gaming experience using assets like background, characters, power-ups. It helps advertisers engage audiences while they are playing games, empowers game developers monetize their game development efforts through non-intrusive advertising and allows gamers to enjoy gaming content without having to deal with distractive advertising.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos