Cutshort logo
For Employers
Velocity Services logo
Tech Support Engineer
Tech Support Engineer
Velocity Services's logo

Tech Support Engineer

chinnapareddy S's profile picture
Posted by chinnapareddy S
3 - 7 yrs
₹15L - ₹25L / yr (ESOP available)
Bengaluru (Bangalore)
Skills
Technical support
Tech Support
skill iconPython
skill iconRuby on Rails (ROR)
skill iconJavascript
Perl
skill iconPostman
Kibana
Communication Skills
Customer Support
Customer Service

Technical Support Engineer, Velocity

Responsibilities

  • Interact with the Velocity customers via phone, email or video conference and by demonstrating the highest level of urgency, resolve customer issues in a timely manner. 

  • Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction.

  • Work as part of our extended support team in a startup atmosphere, doing whatever it takes to exceed customer expectations

  • Be an Owner and respond to internal inquiries related to Velocitysystems, products and processes. Interact with multiple third-party vendors to resolve the issues

  • Understand the technical application of the Velocity suite of products and services

  • Partner with Customer Success, Sales, Engineering and Product teams to resolve sophisticated problems with potentially costly and far-reaching consequences 

  • Write it Down: identify and create documentation that Empower Others 

 

What do you need?

  • 3+ years of relevant experience in Customer Success

  • Have an understanding of web applications, REST APIs, DB Systems

  • Experience with JavaScript, Ruby, Perl, or Python programming

  • Prior knowledge of DBMS, SQL

  • Past experience of using tools like Postman, Kibanna, 

  • Strong analytical and problem solving skills.

  • Strong debugging skills. Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint root cause of issues.

  • Team player with solid communication and presentation skills

  • Good interpersonal communication and customer service skills are needed to work successfully with customers in high stress and or ambiguous situations

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Velocity Services

Founded :
2011
Type :
Product
Size :
20-100
Stage :
Raised funding

About

Fast, flexible growth capital for D2C eCommerce brands. Get up to Rs. 2 crore in revenue-based financing for marketing & working capital within 1 week. No equity dilution or collateral requirements.
Read more

Connect with the team

Profile picture
chinnapareddy S
Profile picture
Newali Hazarika

Company social profiles

bloglinkedin

Similar jobs (10)

Mumbai, Navi Mumbai, thane
3 - 12 yrs
₹12L - ₹14L / yr
influencer

Influencer Discovery & Relationship Building


Identify and onboard high-potential creators across Instagram, YouTube, Facebook, and X—especially in fitness, wellness, lifestyle, nutrition, and food.


Build strong, long-term relationships with creators, talent managers, and agencies.


Maintain an active pipeline of diverse influencers aligned with brand values.


Campaign Planning & Execution


Lead end-to-end execution of influencer campaigns—from briefing to publishing.


Develop clear briefs that communicate goals, brand tone, and creative direction.


Ensure timely delivery of high-quality influencer content across platforms.


Content Governance & Performance Tracking


Review influencer content for brand alignment, messaging, and visual compliance.


Track, measure, and report campaign KPIs including reach, engagement, CPV, CTR, and conversions.


Generate insights and recommendations to consistently improve campaign performance and ROI.


Budget Management & Operations


Own influencer budgets, negotiation, and cost optimization.


Coordinate contracts, invoices, and payouts with internal teams and agencies.


Maintain accurate campaign and cost documentation.


Innovation, Trends & Creative Strategy


Stay ahead of social media trends, creator formats, and emerging platforms.


Recommend new partnership ideas—collabs, challenges, tutorials, product reviews, and more.


Bring fresh, creative ideas to elevate brand storytelling through influencers.


What We’re Looking For

3+ years of experience in influencer marketing (D2C, FMCG, or wellness is a big advantage).


Strong understanding of the Indian creator ecosystem and platform-specific nuances.


Excellent communication, relationship-building, and negotiation skills.


Solid analytical mindset with experience tracking campaign performance and ROI.


Passion for health, fitness, nutrition, or wellness (major plus!).


Ability to thrive in a fast-paced, growth-driven environment and manage multiple projects.


Why Join Us


Work with a brand that’s shaping the future of health & wellness in India.


Creative freedom and ownership over high-impact influencer initiatives.


A collaborative, fast-moving team that values innovation and results.


Opportunity to grow your career in one of India’s most exciting consumer categories.


3+ yrs experience purely in skincare haircare D2C company


Ask them the following questions


How many influencers have you worked with so far?


What monthly budget have you handled in your previous roles?


How many influencer databases have you created?


Do you still have access to the databases you created?


Most used social media platform?


Very good communication skills needed


Should have worked with 100+ influencer


Budgets handle should be more than 15+ lakhs per month


Only mumbai based candidates No relocation no remote


Database should be 1000


Major platform handle must be instagram

Read more
company logo
Mumbai
3 - 7 yrs
₹10L - ₹15L / yr
skill iconPython
Natural Language Processing (NLP)
skill iconDeep Learning
TensorFlow
PyTorch

The Role:


As an ML Engineer at TIFIN, you will be responsible for driving research and innovation in a result-oriented direction. Your role will involve staying updated on the latest research trends and exploring advancements in Natural Language Understanding (NLU) and their applications in conversational AI. You will also play a mentoring role and contribute to improving NLU capabilities using transfer learning from historical conversational data.


Requirements:


  • Experience with training and fine-tuning machine learning models on large text datasets.
  • Strong computer science fundamentals and at least 3 years of software development experience.
  • Track record of thinking big and finding simple solutions while dealing with ambiguity.
  • Proven experience as a Natural Language Processing Engineer or in similar roles.
  • Good understanding of NLP tricks and techniques for semantic extraction, data structure, and modeling.
  • Familiarity with text representation techniques, algorithms, and statistics.
  • Knowledge of programming languages such as R, Python, and Java.
  • Proficiency in Machine Learning frameworks like TensorFlow, PyTorch, etc.
  • Ability to design software architectures and solve complex problems.
  • Strong analytical and problem-solving skills.
  • Experience in projects related to information retrieval, machine comprehension, entity recognition, text classification, semantic frame parsing, or machine translation is a plus.
  • Publications, patents, or conference talks in relevant fields are a bonus.



Read more
Neatpromptscom
at Neatpromptscom
2 candid answers
Christy Gempisaw
Posted by Christy Gempisaw
Remote only
1 - 2 yrs
₹5L - ₹6L / yr
Content Writing

Responsibilities:

  • Content Writing: Draft insightful and compelling newsletters.
  • Content Review: Ensure newsletters are grammatically correct, coherent, and adhere to our brand guidelines.
  • Collaboration: Work with SEO and other content creators to produce articles that drive traffic.


Qualifications:


  • Writing & Editing: Proven capability in writing and meticulously editing content.
  • Detail-Oriented: Exceptional attention to detail, ensuring content is free from errors.
  • Time Management: Ability to manage multiple tasks and meet strict deadlines.
  • AI-first approach: should be familiar with tools like ChatGPT, Claude, Perplexity.ai for writing, research, data analysis, summaries, grammar checking etc.
  • This is very important - if you can somehow showcase how you used AI in your test task (below), that will put you way ahead of other applicants.


Read more
Luxury home décor brand
Luxury home décor brand
Agency job
via Merito by Gaurav Bhosle
Mumbai
2 - 7 yrs
₹6L - ₹10L / yr
skill iconLaravel
skill iconPHP
MySQL
skill iconCodeIgniter

Hi

Job Description: Web Developer – Design Qandy

 

About the Company

Our Client is a luxury home décor brand. It’s nothing less than a revolution in home décor industry- where technology enables world class home interior design.

 

What would you be required to do?

  • Write code and tests, build prototypes, solve issues, profile, and analyze bottlenecks
  • Design performance gauging, building robust APIs to support mobile and desktop clients
  • Manage and optimize scalable distributed systems on the cloud
  • Optimization of web applications for performance and scalability
  • Develop automated tests to ensure business needs are met and allow for regression testing
  • Participate in the entire application lifecycle, focusing on coding and debugging
  • Write clean code to develop functional web applications
  • Troubleshoot and debug applications
  • Perform UI tests to optimize performance
  • Manage cutting-edge technologies to improve legacy applications
  • Collaborate with Front-end developers to integrate user-facing elements with server-side logic.
  • Gather and address technical and design requirements
  • Provide training and support to internal teams
  • Build reusable code and libraries for future use

 

 

 

 

 

 

 

What skills we are looking for?

  • Good communication skill to communicate with stakeholders, project managers, quality assurance teams, Regularly and other developers regarding progress on the long-term technology roadmap
  • Curious and progressive mind to Create and maintain workflows with teams to provide visibility and to ensure workload balance for consistent visual designs
  • Good technical knowledge to Produce quality code, raising the bar for the whole team on quality and speed
  • Through analytical skills to Recommend system solutions by comparing advantages and disadvantages of custom development and purchase alternatives

 

 

 

Who qualifies?

  • PHP Laravel Framework, PHP Design Patterns.
  • Proficient in MySQL, PostgreSQL, MongoDB
  • APIs, REST API, SOAP API, API Security, Open APIs
  • Push Notifications, Laravel Events, Queue, Observers
  • Excellent foundation in computer science, algorithms, and web design
  • Experience writing highly secure web applications
  • Experience with core AWS web-enabling technologies
  • Growth mindset, challenging status quo to find new solutions and out-of-the-box ideas
  • Experience designing RESTful APIs, specifically for mobile apps
  • Computer science degree or equivalent experience
  • Experience leading a team
  • 2+ Years’ experience in back-end development.

Regards
Team Merito

 

Read more
Tech9
at Tech9
11 recruiters
Mishi Gupta
Posted by Mishi Gupta
Pune
3 - 9 yrs
₹10L - ₹24L / yr
skill iconReact.js
User Interface (UI) Development
skill iconJavascript
skill iconRedux/Flux
skill iconHTML/CSS
+1 more
We are growing quickly at Tech9 and are looking for a UI Software Engineer with expertise in Angular and/or React. This is a great opportunity to work with a company that has a primary focus of making our customers happy by delivering value, without all the burdensome policies and rules that have become typical for outsourced software development companies. If you are looking for a change this is what we can promise you: You will have challenging problems to solve You will have flexibility and autonomy to solve problems and deliver solutions We will provide a highly collaborative environment with skilled and super friendly teammates We will fully support you in developing software the right way We won't burden you with useless policies and procedures We will provide you the tools you need to do your job right If that sounds attractive please apply! We'd love to talk to you. Here are some more details about the position: You will be hands-on writing code, unit tests, and performing peer code reviews. You will work with a project manager, software development engineers, user experience and interface designers, quality assurance engineers and customer stakeholders to deliver high quality, scalable and maintainable software solutions. Responsibilities Contribute to a team of software engineers and QA engineers to deliver commitments on time with a positive attitude. Work with project architect to ensure that patterns for scalability, maintainability and performance are developed. Follow the process for software development, testing and deployment. Ensure that assigned user stories (requirements) have sufficient detail to be implemented properly. Ensure that you have sufficient understanding of user stories to provide reliable estimates. Work with the project manager as needed to build requirements and understanding of software features. Perform peer code reviews to ensure that code standards and proper architectural patterns are followed. Attend daily meetings status meeting with the team. Make suggestions regarding improvements to the software. Be an expert in the technology stack of the software project. Required Qualifications 3+ years experience developing the UI of web applications using Angular and/or React JavaScript and frameworks like Angular, React, Bootstrap, Ember or similar Ability to work effectively with offshore and nearshore team members Experience performing peer code reviews Experience writing unit tests Experience with Git and merge conflict resolution HTML, CSS Ajax, Restful APIs and JSON Scalable Architectural Patterns API Integrations Asynchronous Processes and Multithreading Desired Qualifications 5+ year of experience developing web applications. Experience with React and Flux Experience working with offshore and nearshore development teams. HTML 5 and CSS 3 Caching Technologies Cloud Platforms (AWS, Azure, or Heroku) Serverless technologies IoC / Dependency Injection Continuous Integration Continuous delivery Git SourceTree and Bitbucket Scrum Project management software - Jira, Rally or similar Virtual Machines Postman
Read more
Alpha Coach
at Alpha Coach
1 recruiter
Pushpam Kashyap
Posted by Pushpam Kashyap
Remote, Mumbai
3 - 6 yrs
₹10L - ₹15L / yr
skill iconiOS App Development
skill iconSwift
skill iconObjective C
Xcode
JSON
+2 more

Role & Responsibilities:

  • Design and build advanced applications for the iOS platform
  • Collaborate with cross-functional teams to define, design, and ship new features
  • Work with outside data sources and APIs
  • Integrate features with wearables and other IoT devices
  • Unit-test code for robustness, including edge cases, usability, and general reliability
  • Work on bug fixing and improving application performance
  • Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Education & Qualification Requirement:

  • Bachelor of Engineering, preferably in Computer Science of Information Technology

Desired Skills and Experience:

  • You have 3+ years of iOS app development experience using Swift.
  • Published apps in the App store
  • Have a good sense of how networked applications (Web services/REST APIs and JSON) work
  • Well versed with server side syncing, database handling etc.
  • Sharp analytical skills - find out edge cases both in code and usability/product.
  • Ability to learn and adapt fast.
  • Collaborate with cross-functional teams to define, design, and ship new features.
  • 2+ years experience in any UNIX environment
  • Experience implementing and maintaining unit tests
  • Interest in privacy and the protection of personal information
  • Good grasp of the fundamentals of UI layout designing, mobile UI components, using common themes and styles.
  • Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
  • Strong understanding of design patterns, or an opinion on why they're overrated.
Read more
Adiyogi Technosoft Pvt Ltd
Kiran Chandiramani
Posted by Kiran Chandiramani
Jodhpur
1 - 4 yrs
₹1.5L - ₹3L / yr
Sales
Telesales
New business development
Business Development
Customer Service
+2 more

Job Description:


  • Connect and engage with pre generated leads via outbound calls (approx. 80-100 calls).
  • Reach out to new customers and explain to them about benefits of the Services/Product Offered.
  • Initiate repeat sales by follow up phone calls from existing customers.
  • Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs.
  • Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
  • Achieve sales targets by new customer acquisition and ensure growth / revenue from existing customers
  • Adhere to quality standards and processes within defined metrics.

Required Skills:


  • Good communication skills
  • Active listening skills
  • Strong convincing skills
  • Client handling skills
  • Ability to handle stress and rejection in soliciting clients

Desired Skills:


  • Prior experience in sales/business development/voice process will be preferred
  • Solution oriented with effective problem solving skills
  • Knowledge of various online portals will be an added advantage.
Read more
Dinero Innovation Technologies
Suman Gandham
Posted by Suman Gandham
Bengaluru (Bangalore)
3 - 7 yrs
₹7L - ₹9L / yr
skill iconJavascript
skill iconReact.js
skill iconHTML/CSS
skill iconNodeJS (Node.js)
skill iconAngular (2+)
+3 more

Responsibilities 

  • Convert wireframes into rich interactive prototypes. 
  • Work with backend development team to integrate front end code. 
  • Understand business requirements and convert into functional specifications. 
  • Participate in architecture and technical level discussions and takes initiative. 
  • Passion for web design and eager to learn and implement the latest trends.
  • A focus on delivering high-quality code through strong testing practices
  • Working on Information architecture and Designing wireframes and prototypes.

Skills Required:

  • 4+ years of commercial-grade web/front-end development experience.
  • Strong experience in JavaScript, ideally ES6 or ES7, Node.js, building Single Page Web Applications with modern frameworks (Angular or AngularJS, React, Vue).
  • 2+ years hands on experience with frameworks like react/relay/Redux/node.
  • 2+ years with JS build tools like grunt,webpack,gulp etc.
  • Knowledge in ES6, Webpack is a plus.
  • Experience in creating web applications with delightful user experience.
  • Experience working with REST APIs.
  • Experience in TDD, Writing Clean & Readable code.
  • Experience in Version control - Git.
  • Awareness of cross-browser compatibility issues and client-side performance considerations 
  • Experience in creating responsive pages and cross-browser support.
  • Ability to clearly communicate thoughts and ideas by rapid prototyping.
  • Debugging skills, familiar with debugging tools of all major browsers.

Nice to Have:

  • Prior experience in Fintech Startups
  • Knowledge of Node.js, Express js, AWS (EC2, S3, Elasticsearch)
  • Knowledge and working experience with MongoDB, NOSQL
Read more
Invensis Learning
at Invensis Learning
1 recruiter
krishna p
Posted by krishna p
Bengaluru (Bangalore)
2 - 4 yrs
₹9L - ₹10L / yr
Product Marketing
Technology Marketing
Growth Hacking
Pricing Strategy
Copy Writing
+3 more
Hi,
Greetings from Invensis technologies - Bangalore (J.P. Nagar). We are hiring Product Marketing Manager for our organisation. 
Read more
Stoutweb
at Stoutweb
1 recruiter
Amar Kumar
Posted by Amar Kumar
NCR (Delhi | Gurgaon | Noida)
1 - 3 yrs
₹1L - ₹4L / yr
skill icon.NET
ASP.NET
SQL server
StoutWeb Pvt. Ltd. (StoutWeb) established on 15th June 2016 with its registered office at #206, 2nd Floor, Aditya Plaza-II, Kaushambi, UP-201010. The major mandate of the company is to provide the Travel Agents, a hassle free automated platform to Generate Business, Manage Operation, and Track Transactions that would eventually help in increase revenue generation. StoutWeb also provides some additional services like Customized Software, Conceptual Portal Development and Customized Mobile Application development. The major product of the company is “Travel LED” that provides the client a business management application, a CMS based dynamic website and Mobile APP for both android and iOS platform. This has been under improvisation to provide a BOT to manage the Business Development Application activities in an automatic mode. Why we developed Travel LED? Every day more than 80% travel agents are facing very common technology issues and unable to scale their business. Being one of the world's largest economic sectors, Travel & Tourism has a wide option to create jobs, drives exports, and generate prosperity. According to The Economic Times, the travel and tourism sector generated Rs. 14.1 trillion ($208.9 billion) in 2016, which is world's 7th largest in terms of absolute size; the sum is equivalent to 9.6% of India's GDP. Additionally, the sector created 40.3 million jobs in 2016, which ranks India 2nd in the world in terms of total employment generated. The sector accounts for 9.3% of the country's total jobs. India's Travel and Tourism sector was also the fastest growing amongst the G20 countries, growing by 8.5% in 2016. A further 6.7% growth is forecast for 2017.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos