Customer Support Officer

Responsibilities:

• Work with product managers to find solutions to critical problems, face internal customers, and create requirements.
• Triage and fix critical issues that arise in the field that affect our core product.
• Manage git repositories, pull requests, and review code.
• Communicate properly & promptly with all stakeholders.
• Build a proof-of-concept for new products from scratch.
• Optimize, clean up, and comment on the existing codebase.

Requirements:

• Must have 5-8 years of hands-on engineering experience.
• Must be an expert in JavaScript/Typescript with ES6+ features, Node.js, ReactJS, and Redux
• Must be an expert in HTML5 CSS3 SASS, and Webpack.
• You are proficient with RESTful API design and implementation using Node.js.0
• Proficiency in relational (MySQL, Cloud Spanner etc. ) and non-relational (MongoDB, Google Cloud Firestore etc. ) databases.
• Must be an expert in data structure and creating highly optimized algorithms.
• Should have a working knowledge of GCP services like App Engine, CloudSQL, Compute Engine etc.
• Should have a working understanding of microservices patterns, serverless design, and event-based architecture.
• Willingness to learn new programming languages, frameworks, and paradigms.

We are seeking a highly motivated Market Research Analyst to join our team. The ideal

candidate will be responsible for collecting, analysing, and interpreting market data to provide

insights and recommendations that will drive strategic decision-making within the company.

Key Responsibilities:

1. Carrier Relationship Management: Build and nurture relationships with SMS carriers,

2. To find local domestic large aggregators

3. To check where the diaspora of those countries travel/work/live outside the country, D2I

traffic of the country

4. Top verticals in the country who push SMS and nature of SMS

5. Understand business objectives and design surveys to discover prospective customers’

preferences

6. Compile and analyse statistical data using modern and traditional methods to collect it

7. Perform valid and reliable market research

8. Interpret data, formulate reports and make recommendations

9. Conduct in-depth market research to identify opportunities and threats in the telecom

industry.

10. Collaborate with cross-functional teams to develop marketing strategies, product

launches, and business plans.

11. Remain fully informed on market trends, other parties research and implement best

practices

Qualifications:

 Excellent negotiation, communication, and interpersonal skills to build and maintain

relationships with carriers.

 Proven experience in market research and data analysis.

 Any Graduate

We are a 20-year old IT Services company from Kolkata working in India and abroad. We primarily work as SSP(Software Solutions Partner) and serve some of the leading business houses in the country in various software project implementations specially on  SAP and Oracle platform and also working on Govt & Semi Govt projects as outsourcing partner all over PAN India.

Can be anywhere in India ( Mumbai ,Pune and Kolkata is

preferable)

Machine Learning/Deep Learning experience above 3

years

• Clear and structured thinking and communication

Keywords: Machine Learning, Deep Learning, AI,

Regression, Classification, Clustering, NLP, CNN, RNN,

LSTM, AutoML, k-NN, Naive Bayes, SVM, Decision

Forests

• Understand granular requirement, underlying business

problem and convert to low level design

• Develop analytic process chain with pre-processing,

training, testing, boosting etc.

• Develop the technical deliverable in mcube

(Python/Spark ML/R, H2O/Tensorflow) as per design

• Ensure quality of deliverable (coding standards, data

quality, data reconciliation)

• Proactively reach out for risks to Technical Lead
• Machine Learning, Deep Learning, Regression,

Classification, Clustering, NLP,CNN, RNN

• Expertise in data analysis and analytic programming

(Python/R/ SparkML/Tensorflow)

• Experience in multiple data processing technology

(preferably Pentaho or Spark)

• Basic knowledge in effort estimation, Clear and

structured thinking and communication

• Expertise in testing accuracy of deliverables (model)
• Exposure to Data Modelling and Analysis
• Exposure to information delivery (model outcome

communication)

M.S. / M.Tech/ B.Tech / B.E. (in this order of preference)

• Masters course in Data Science after technical (engineering/

science) degree

We are seeking for an accomplished professional with minimum 2 years of experience. The ideal candidate needs to be a self-motivator who is willing to work in a bright, busy, deadline-driven environment. The candidate will be a part of a technical team that is responsible for all aspects of the ongoing software development from the initial specification, through to developing, testing and launching.

Required skills: Excellent knowledge of working with Core PHP & MySql. Expertise in any of the PHP based framework like: CodeIgniter, Lumen, laravel, cakephp, Zend Framework. Good Knowledge and relevant work experience in CSS, HTML5, PHP, MySQL, HTML/XHTML, XML, JavaScript, JQuery and AJAX. Should have Knowledge in developing Rest APIs. Additional knowledge in web technologies like AngularJS, Node.JS and React.JS is a plus.

Required Candidate profile: Excellent verbal and written communication skills. Minimum of 2 years experience in PHP application development. Experience of hospitality/travel Domain would be an advantage.

Role - Senior Analytics Executive

Experience - 1-2 years

Location - Open (Remote working option available)

About Company :-

Our team is made up of best in class digital, offline, and integrated media experts who work together to enhance media's contribution to Google's business. Our team operates in a seamlessly integrated way across strategy, planning, investment, creative, business sciences and analytics, data and technology. The profile of people who work are world class, committed to establishing a new high water mark in the media industry.

About the role/ Some of the things we'd like you to do:

- Support the Analytics team and other stakeholders with analytics agendas impacting campaigns, measurement frameworks, and campaign optimization.

- Conduct thorough data analysis using various tools and software within MFG to provide insights and recommendations that align with client needs.

- Collaborate with internal stakeholders across disciplines and countries to understand client objectives, providing support and expertise in data and analytics while identifying opportunities for advanced analytics solutions.

- Formulate strategic recommendations with the team based on gathered insights, and support the delivery of reporting for clients.

- Continuously improve project performance and processes by collaborating with the team to develop new tools and solutions.

About yourself/ Requirements:

- Bachelor's degree in a related quantitative field (e.g. Statistics, Business Analytics, Economics, Computer Science, etc.)

- 1-2 years of relevant work experience in data analysis; digital media experience desired

- Strong knowledge of various data analysis tools and software (e.g., Excel, SQL, R, Python, Tableau).

- Is proficient in statistical principles and how they apply to tasks/work items.

- Excellent problem-solving skills and the ability to analyze complex data sets.

- Strong communication and interpersonal skills, with the ability to present data-driven insights to both technical and non-technical audiences.

- Ability to work independently and as part of a team, with strong collaboration skills.

- Demonstrated ability to manage multiple projects and prioritize tasks effectively.

- Passion tor continuous learning and staying current with industry trends and best practices in analytics.

• Minimum 4 years’ experience developing Node.js applications on top of RESTful APIs.
• Experience building single page applications using JavaScript frameworks and libraries (React)
• Experience with cross-browser, cross-platform and design constraints on the web.
• Experience with test automation: TDD, unit/integration/functional testing.
• Solid understanding of object-oriented design and programming concepts.
• Have a passion for quality and writing clean, solid, readable code that scales and performs well.
• Proficient in Git and familiarity with continuous integration.
• A team player who values collaboration, innovation, and inclusion
• Comfortable working in an Agile environment
• Strong verbal and written communication skills

At Tailwebs, we’re well aware of the impact our solutions have on the world’s leading brands. But we won’t rest until everybody knows. We are looking for an Android developer who possesses a passion for pushing mobile technologies to the limits and will work with our team of talented engineers to design and build the next generation of our mobile applications.

GIVE UP BEING A PERFECTIONIST

Our ideal candidate will be trusted to dive right in, take the lead, make initiatives, and help top- notch brands that help make everyday activities easier for people around the world. You are never going to be perfect but keep on striving to become better at anything.

Tailwebs is a digital business organisation engaged with a range of companies from start-ups to top-notch corporations, which offers a multitude of services such as web designing, start-up software development, mobile/ web app development, and technology consulting.

Do you consider yourself to be a creative individual who is willing to step outside of the box in an effort to raise the bar in mobile technology development?

Then you might be the right team member we are looking for!

Have a look at your major objectives:

-Give up being a perfectionist

-Willingness to take that extra mile is the key to excel at this role in Tailwebs

Peek through what your weekly and monthly responsibilities look like?

-Continuously discover, evaluate, and implement new technologies to maximise development

efficiency

-Working in a team of talented Android engineers to improve development

-Work closely with product management & UX to execute an idea from concept to delivery using

excellent software design, coding, & processes

-Design and build advanced app features for the Android platform

-Translate designs and wireframes into high quality code

-Design, build, and maintain high performance, reusable, and reliable Java code

-Ensure the best possible performance, quality, and responsiveness of the application

-Identify and correct bottlenecks and fix bugs

-Help maintain code quality, organization, and automatization

And here’s what you need to qualify for the interview:

• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Ability to design applications around natural user interfaces, such as “touch”
• Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with cloud message APIs and push notifications
• A knack for benchmarking and optimization
• Understanding of Google’s Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration
• Bachelor’s degree in Computer Science, Engineering or a related subject

Job Type: Full-time