Pricing Refer & earn For employers

Customer Support Officer

Neemans

Customer Support Officer

AVE-Promagne Business Solutions LLP

Customer Support Officer

at Neemans

Agency job

via AVE-Promagne Business Solutions LLP

0 - 5 yrs

₹2L - ₹3.8L / yr

Bengaluru (Bangalore)

Skills

Customer Support

telecalling

Sales

Customer Relationship Management (CRM)

Responsibilities

· Resolving technical support inquiries directly or indirectly through on-site and/or remote first-level support representatives.

· Performing routine assignments in the entry level to a professional job progression.

· Providing prompt recovery and problem escalation using multiple system management and problem management tools.

· Working closely with development teams, support teams and vendors to coordinate special operations, and communicate/escalate problems to meet assigned deadlines.

· Providing analytical support for the development & enhancement of system interfaces and develop/enhance those tools under technical direction from seniors.

· Assisting in daily support of the systems/products assigned, through early detection and pursuit of changes in system responses or operations.

· Working closely with support groups to refine system monitoring, reporting, and to assist them in their analysis and problem recovery.

· Providing prompt, clear, and timely communications; log, coordinate, and communicate problems using standard problem management and escalation procedures.

Responsibilities

· Resolving technical support inquiries directly or indirectly through on-site and/or remote first-level support representatives.

· Performing routine assignments in the entry level to a professional job progression.

· Providing prompt recovery and problem escalation using multiple system management and problem management tools.

· Working closely with development teams, support teams and vendors to coordinate special operations, and communicate/escalate problems to meet assigned deadlines.

· Providing analytical support for the development & enhancement of system interfaces and develop/enhance those tools under technical direction from seniors.

· Assisting in daily support of the systems/products assigned, through early detection and pursuit of changes in system responses or operations.

· Working closely with support groups to refine system monitoring, reporting, and to assist them in their analysis and problem recovery.

· Providing prompt, clear, and timely communications; log, coordinate, and communicate problems using standard problem management and escalation procedures.

Read more

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Full Stack Developer - Averlon

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WebAPI

+3 more

GreyNubo is an IT Global Cloud Services Company. We provide technology and professional services to companies adopting public cloud applications. We have a team of top technologists with deep domain expertise in CRM, CPQ, Contract Management coupled with a strong foundation of SFDC and Apttus platforms (www.greynubo.com) What do we do A 1.5 years old startup, with a vision of being a must-go-to company for a Xamarin based Rock star mobile development services. Our innovative approach to mobile app development, with most efficient and optimized code, our delivery timelines are shorter and gives the client a quicker go to market advantage. We are very well funded and have pipeline of projects to deliver for 2 years. Our core development is on Xamarin.Forms which helps us build cross platform apps with less platform specific code and more generic shared code. Who are we One of the founder has a 16+ years of Enterprise mobility background and is a Stanford graduate, started an Enterprise Mobility company during his course, grew the company, got acquired by a big MNC, and now he heads GreyNubo. Another founder has 16+ years of experience, building world class desktop, web and mobile apps and was a Consulting Architect for numerous companies in USA, India and Singapore. They both have filed numerous patents. What are we after We are looking for building a stellar team of Xamarin experts to tackle any mobile application requirement. We are looking for people with good Xamarin.Forms, Xamarin.iOS and Xamarin.Android expertise. We are open to hiring people with good WPF/Silverlight experience with go hands on development knowledge of MVVM framework. We are also looking for good ASP.Net MVC hands on expertise, with WebAPI/WCF expertise and SQL Server knowledge. What we can offer Industry standard salary upgrade, performance based bonus and ESOPs based on tenure and performance. Apart from this, we provide training on Xamarin, a stellar team to work with and have fun while doing it. Each candidate will set himself/herself a career plan and we will help them achieve it.

GreyNubo is an IT Global Cloud Services Company. We provide technology and professional services to companies adopting public cloud applications. We have a team of top technologists with deep domain expertise in CRM, CPQ, Contract Management coupled with a strong foundation of SFDC and Apttus platforms (www.greynubo.com) What do we do A 1.5 years old startup, with a vision of being a must-go-to company for a Xamarin based Rock star mobile development services. Our innovative approach to mobile app development, with most efficient and optimized code, our delivery timelines are shorter and gives the client a quicker go to market advantage. We are very well funded and have pipeline of projects to deliver for 2 years. Our core development is on Xamarin.Forms which helps us build cross platform apps with less platform specific code and more generic shared code. Who are we One of the founder has a 16+ years of Enterprise mobility background and is a Stanford graduate, started an Enterprise Mobility company during his course, grew the company, got acquired by a big MNC, and now he heads GreyNubo. Another founder has 16+ years of experience, building world class desktop, web and mobile apps and was a Consulting Architect for numerous companies in USA, India and Singapore. They both have filed numerous patents. What are we after We are looking for building a stellar team of Xamarin experts to tackle any mobile application requirement. We are looking for people with good Xamarin.Forms, Xamarin.iOS and Xamarin.Android expertise. We are open to hiring people with good WPF/Silverlight experience with go hands on development knowledge of MVVM framework. We are also looking for good ASP.Net MVC hands on expertise, with WebAPI/WCF expertise and SQL Server knowledge. What we can offer Industry standard salary upgrade, performance based bonus and ESOPs based on tenure and performance. Apart from this, we provide training on Xamarin, a stellar team to work with and have fun while doing it. Each candidate will set himself/herself a career plan and we will help them achieve it.

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