Customer Support Officer

Job Title: Senior AIML Engineer – Immediate Joiner (AdTech)

Location: Pune – Onsite

About Us:

We are a cutting-edge technology company at the forefront of digital transformation, building innovative AI and machine learning solutions for the digital advertising industry. Join us in shaping the future of AdTech!

Role Overview:

We are looking for a highly skilled Senior AIML Engineer with AdTech experience to develop intelligent algorithms and predictive models that optimize digital advertising performance. Immediate joiners preferred.

Key Responsibilities:

• Design and implement AIML models for real-time ad optimization, audience targeting, and campaign performance analysis.
• Collaborate with data scientists and engineers to build scalable AI-driven solutions.
• Analyze large volumes of data to extract meaningful insights and improve ad performance.
• Develop and deploy machine learning pipelines for automated decision-making.
• Stay updated on the latest AI/ML trends and technologies to drive continuous innovation.
• Optimize existing models for speed, scalability, and accuracy.
• Work closely with product managers to align AI solutions with business goals.

Requirements:

• Minimum 4-6 years of experience in AIML, with a focus on AdTech (Mandatory).
• Strong programming skills in Python, R, or similar languages.
• Hands-on experience with machine learning frameworks like TensorFlow, PyTorch, or Scikit-learn.
• Expertise in data processing and real-time analytics.
• Strong understanding of digital advertising, programmatic platforms, and ad server technology.
• Excellent problem-solving and analytical skills.
• Immediate joiners preferred.

Preferred Skills:

• Knowledge of big data technologies like Spark, Hadoop, or Kafka.
• Experience with cloud platforms like AWS, GCP, or Azure.
• Familiarity with MLOps practices and tools.

How to Apply:

If you are a passionate AIML engineer with AdTech experience and can join immediately, we want to hear from you. Share your resume and a brief note on your relevant experience.

Join us in building the future of AI-driven digital advertising!

The VP of HR for our private security agency will be responsible for leading all aspects of the human resources function within the organization except Talent Acquisition. This includes strategic planning, policy development, Behavioural training, performance management, employee relations, and nuances of culture. The ideal candidate will have extensive experience in HR management, preferably within the security industry, and possess strong leadership and interpersonal skills.

Key Responsibilities:

Strategic HR Planning:

Develop and implement HR strategies aligned with the overall objectives of the organization.

Identify and anticipate HR-related needs and challenges, and provide proactive solutions.

HR Operations:

Timely and accurate Payroll for Staff

Handling entire life-cycle of staff – Maintaining personal files, Confirmations, Exits, F&F Settlements

Compensation & Benefits – Periodical review of structure and Matrix

Employee Benefits, viz., Group Mediclaim, Group Personal Accident, Group Gratuity

Policy Development and Implementation:

Establish HR policies and procedures that comply with relevant laws and regulations.

Ensure consistent enforcement and adherence to policies throughout the organization.

Training and Development:

Design and implement behavioural training programs as and when required

Provide leadership development opportunities to support career growth and succession planning.

Performance Management:

Develop performance management system to evaluate employee performance and provide feedback.

Implement processes for goal setting, regular performance reviews, and R&R programs.

Allocate resources to meet HR objectives and priorities.

Employee Relations:

Positive approach to employee relations issues, grievances handling, and conflicts resolution.

Handling Disciplinary procedures

Promote a positive work culture and foster employee engagement and morale.

Compliance and Legal Matters:

Ensure compliance with labour laws, regulations, and industry standards.

Stay abreast of changes in legislation and update HR policies accordingly.

Reporting and Analytics:

Prepare regular reports on HR metrics and key performance indicators.

Analyse data to identify trends and areas for improvement.

Job Specification:

Bachelor's degree and in addition PG degree in HR is preferred

Proven experience of minimum 15+ years in HR management preferably within the manpower industry.

Strong knowledge of HR best practices, employment law, and regulatory compliance.

Excellent leadership, communication, and interpersonal skills.

• 0-2 years exp in Product Support Role.
• Need to Understand the product and features, to demonstrate them to the end users.
• Sound knowledge of Java and SQL
• Need to Analyze and Resolve the Product specific queries, MySQL.
• Consistently Deliver customer requirements.
• Engage with the Development team and manage the progress of cases.
• Should be able to cope with a high-pressure work environment.
• The working model will be 24X7.

Must require

• Good Communication both verbal and written
• Analytical skills
• Team player

Counsell potential Students over a call to inform them about a product and help them in making better career decisions.

● Answer questions about our products or the company.

● Sale as per requirement from the students.

● Maintain Sales Report and update in the CRM time to time.

Job Requirements

● 6 months - 2 years of work experience in sales/business development/voice process.

● Excellent interpersonal and communication skills.

● Strong negotiation skills with a proven ability to seek, create, negotiate, and close a deal.

● Solution-oriented with effective problem-solving skills.