Customer Support Officer

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal—to Evolve Freight forwarders towards Digitalized operations, enhance efficiency, and drive lasting change.

As a company, we're just the right size for every person to take initiative and make things happen. Join us in reshaping the future of logistics and be part of a journey where your contributions make a tangible difference.

Learn more at www.shipthis.co

JOB DESCRIPTION

What you’ll be doing:

• Take ownership of building and scaling intuitive, high-performance UIs that directly impact the lives of our users.
• Collaborate closely with product, design, and backend teams to shape and deliver features that drive meaningful change.
• Embrace a "startup mindset" by taking the initiative, wearing multiple hats, and solving challenges with creative, scalable solutions.
• Actively contribute to the product vision and roadmap, ensuring the front end evolves with the company’s growth.
• Build for the long haul by writing clean, maintainable, scalable code supporting future features and expansions.
• Mentor team members, fostering a culture of continuous learning and improvement, and helping grow a high-performing engineering team.
• Stay ahead of the curve by experimenting with new tools, frameworks, and best practices, ensuring the product remains cutting-edge.
• Take pride in not just coding but in truly building—crafting features and solutions that users love and stand the test of time.
• Be part of a team that values collaboration, ownership, and long-term impact over short-term wins.

While our current stack includes Angular and Python, we’re flexible and open to leveraging any tech stack that best suits our product’s needs.

Desired qualifications include:

• Bachelor's/Master's degree in Computer Science, Engineering, or a related field.
• 3–5 years of professional experience in full-stack development, with a strong portfolio of successful projects.
• Proficiency in JavaScript and frameworks like Angular 12+, React, or similar.
• Strong understanding of web technologies including TypeScript, Python along Fast API.
• Strong knowledge of MongoDB is appreciated.
• Experience with state management libraries (e.g., NgRx, Redux).
• Strong problem-solving skills and the ability to learn and adapt quickly.
• Excellent communication skills with the ability to collaborate effectively in a team environment.

We welcome candidates:

• Who can join immediately.
• Female candidates returning to work after a career break are strongly encouraged to apply.

We are an equal opportunity employer and are committed to fostering diversity and inclusivity. We do not discriminate based on race, religion, color, gender, sexual orientation, age, marital status, or disability status.

JOB SYNOPSIS:

• Job Role: Full Stack Engineer
• Location: Bangalore
• Job type: Full-time, permanent
• Experience: 3–5 years
• Industry Type: Software Product
• Functional Area: Software Development

We are seeking an IT/System Administrator to manage and maintain our web servers, monitor system performance, and ensure uptime for our E-lock GPS web platform. This individual will play a key role in server monitoring, troubleshooting, and managing basic backend operations.

Key Responsibilities:

Monitor and maintain servers, ensuring uptime, performance, and security.

Perform basic troubleshooting for server-related issues (e.g., service restarts, log analysis).

Manage server logs, backups, and storage usage.

Implement basic security measures, including access control and firewall monitoring.

Collaborate with developers and report any critical server issues or bugs.

Manage GitHub for tracking system updates and version control.

Skills Required:

Basic Linux/Ubuntu server administration (preferred) or Windows Server.

Familiarity with SSH, server logs, and cloud services (AWS, DigitalOcean, or similar).

Experience with Git/GitHub for managing repositories.

Basic knowledge of system security, firewalls, and network protocols.

Strong troubleshooting and problem-solving skills.

Education and Experience:

Bachelor’s degree in IT, Computer Science, or related field (preferred).

1-3 years of experience in IT/System Administration or similar roles.

NOTE: We’re inviting applications for a 6-month internship in IT and System Administration at Mondiale Technologies, a company at the forefront of smart logistics and IoT-based tracking solutions

Eligibility: Diploma in Electronics / BCA / B.Sc. IT / MCA / B.Tech (Final year students or recent graduates)

Internship Highlights:

• Hands-on experience in system monitoring, basic troubleshooting, and hardware/software setup
• Exposure to managing IT infrastructure for field-deployed IoT tracking devices
• Opportunity to support internal users and technical teams
• Real-world learning in a fast-paced, tech-enabled logistics environment

Stipend: YES

✅ Pre-placement offer for high-performing candidates

Candidates who successfully complete the internship and demonstrate strong performance will be offered a regular full-time role within the company.

Company Profile:

Livello India Private Limited is a start up company with its parent company based in Germany in the city of Dusseldorf. We started in the year 2016 with a vision to create revolution in the domain of retail technology to automate and simplify the shopping experience of our customers. We have started our R&D division in India with a vision to strengthen and expand our R&D team to come up with the products that will make the shopping experience of our customers fast and hassle free. Our expertise consists of fullstack, IoT,cloud, data science, computer vision, embedded systems, test automation, electronics and mechanical engineering.

For more information, please visit our website https://www.livello.com/technologies?lang=en

Tasks:

· You will take part in the design of the architecture and the development of modern software-based applications in the back-end (Node.JS &TypeScript)

· You support the technological conception, programming and implementation of new features

· You help manage IoT-to-Cloud services, Microservices and GCP

· Experience of working with MongoDB

Mandatory Requirements:

· Bachelor or Master student in an IT-related field of study

· 3-4 Years of Experience in Backend along with Software Deployment

· Ability to holistically conceive applications in multiple technologies in the backend

· Experience with Node.JS, TypeScript and Mongo DB.

· Hands on exposure to cloud infrastructure (GCP/AWS/Azure)

Nice to Have:

· Experience with GraphQL, Nest.JS, Docker and Kubernetes

· Understanding of IoT device management and message brokers like AMQP or MQTT

· Good to have DevOps experience

· Exposure to Agile Scrum Framework

Benefits:

· A responsible position in a fast-growing and highly innovative start-up

· An agile and diverse team with colleagues from all over the world

· English speaking open work environment, with flat hierarchies and short decision-making paths

· Advanced technology stack leveraging cutting-edge IoT hardware and software

· Creative freedom for own ideas, projects and personal development

· Team building, learning and start-up events

· Opportunity for diversifying your technical learning.

• Job Brief Summary

We are looking for Java Developers who have proficient experience in Micro services. Someone who is ingenious focussed and will work collaboratively with the team.

• Roles & Responsibilities

• Participate in requirement understanding of the client and help tech lead to provide size estimations.

• Follow agile practices and work collaboratively with the team.
• Develop and write a unit test for code.
• Ability to commit code on the repository.
• Coordinate with team members to manage branches and resolve conflicts.

• Mandatory Skills & Knowledge

• Sound knowledge in building RESTful Services using Spring Boot framework with micro services.
• Proficient knowledge of Core Java, Advance Java, Micro services, Web services, Multithreading, spring boot, Spring Framework, Database, Dockers, Kubernetes.
• Good knowledge in Database Schema design.
• Expertise in deploying Sprint Boot / Micro services.
• Familiarity with AWS as cloud hosting, AWS APIs.
• Experience in writing Unit Test cases.

• Languages / Frameworks: 
• Spring Boot
• Hibernate/ JPA
• Experience in Micro services architecture

1. Create Exclusive Distributors (minimum 4 in 4 months) in your respective areas of operation

1. To work directly with the distributor and the sales executives in designing and implementing key marketing campaigns.

1. To actively engage yourself to collect inventory, stocks and work reports of the distributor in a

daily/weekly basis.

1. To look after smooth functioning and supply chain of the authorized distributor under your

periphery.

1. To oversee sales executive schedule and plan them accordingly.

1. To facilitate cross-functional communications among project stakeholders.

1. To actively engage yourself with core marketing policies required for business development.

1. To look after the grievances and claims arising from time to time maintaining proper

coordination with the company.

1. To actively follow other marketing strategies and instructions as and when instructed by the company.

As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.

Top Skills

• You write high quality, maintainable, and robust code, often in Java or C++/C/Python/ROR/C#
• You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
• You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.

Roles & Responsibilities

• You solve problems at their root, stepping back to understand the broader context.
• You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
• You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
• You recognize and use design patterns to solve business problems.
• You understand how operating systems work, perform and scale.
• You continually align your work with Amazon’s business objectives and seek to deliver business value.
• You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
• You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
• You communicate clearly with your team and with other groups and listen effectively.

Skills & Experience

• Bachelors or Masters in Computer Science or relevant technical field.
• Experience in software development and full product life-cycle.
• Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.
• Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.
• Proficiency in SQL and data modeling.

Our client is more than 2 decades old NBFC registered with the RBI. The company was set up with an aim to empower rural entrepreneurs, SMEs, and small institutions by micro-financing. The company has come a long way since its inception in 1992 and has evolved with time with the introduction of its App in the small loans sector. At present, the company has more than 5000 employees and has serviced millions of borrowers to accomplish their dreams.

The group has diversified into the education segment and is running two schools. The schools are part of one of the largest private school chains in India. The schools have a flourishing family of 350 teachers and 6500 students. The leadership team at the helm of the company has demonstrable experience in financial services and has built the company by upholding the trust of its customers.

• Managing a project from conception to finish
• Performing application design, development and deployment
• Delivering high quality and maintainable code
• Collaborating with UX designers, technical team members and other stakeholders to translate business requirements into implementable code
• Enhancing and improving existing application

Desired Candidate Profile

• 8 to 10 years of software development experience
• Hands on experience in Angular 9+, TypeScript, JavaScript and JQuery
• Experience using Elastic search and MongoDB
• Ability to write optimized SQL Queries and Stored Procedures
• Good understanding of OOPs concepts
• Prior experience in Microsoft Azure platform and CI/CD implementation    

Cayzen India is working on several software as a service (SAAS) startup ideas for both internally funded startups as well as customers who like leveraging the latest technologies to simplify their business. We are building a startup team in India that is on par with our US team in the quality of talent and challenging work. We are not looking to grow numbers or bodies, we are looking for quality talent with solid engineering fundamentals and inquisitive mind for tough problems.

We are looking to add a full stack developer and data gurus to our team.

Position Responsibilities:

• Good understanding of Agile Scrum in a fast-paced environment
• Develop quality software using the latest full-stack software tools primarily.Net and JavaScript with cloud and mobile as the core
• Experience in building and deploying enterprise-level web-based applications and complex business processes
• Familiar with automated testing and continuous integration methods.
• Build documentation of both business requirements & technical solutions
• Strong architecture and design skills to design or understand design for complex multi-tiered applications
• Ability to understand business requirements and design systems accordingly
• Ability to build working prototypes early in the development life cycle & validate business requirements
• Manage/contribute offshore delivery of projects–ensure on-time delivery, and anticipate and flag potential issues ahead of time
• Ability to mentor development teams in complex technical aspects of applications and guide them through various solutions
• Ability to lead technical reviews of the project, identify potential problems and resolve them

Qualifications and Technical Skills:

• B-Tech/M-tech/MCA
• 3-5 years of experience in building commercial software with.Net framework
• Strong skills in programming with C# ASP.Net/ MVC
• Experience with JavaScript/ jQuery / Angular JS / React  or other similar JavaScript frameworks.
• MS SQL Server / Big Data
• WebServices / Rest/ WCF/WebAPI

Benefits

Cayzen India offers above industry benefits and a startup culture with a small and high talent team. The benefits are above the current industry levels and are open to consideration for the right candidate. The benefits also include being part of a startup team and having the equity and leadership role as the team grows.