Customer Support Officer

Education:

•Bachelor’s degree in Computer Science, Data Science, Information Technology or a related field

•Relevant certifications in data engineering or AI/cloud platforms (preferred)

Experience:

•8+ years of experience in AI platform architecture, deployment, and optimization, ideally within large-scale telecom environments

•Strong background in designing enterprise-scale AI platforms integrating with IT and cloud environments

•Hands on experience in AI platform development, API management, or MLOps practice

•Experience of working in a dynamic, fast-paced environment

Skills :

•Proficiency in AI and machine learning frameworks (TensorFlow, PyTorch, Keras)

•Proficient with public cloud platforms (AWS, Azure, Google Cloud) for AI and telecom solutions

•Experience in containerization and orchestration tools (e.g. : Docker, Kubernetes) for AI deployment

•Strong understanding of telecom networks (5G, IoT, edge computing) and how AI can optimize them

•In-depth Knowledge of security protocols in AI and telecom, including data privacy, encryption, and secure access management

About the job

Job Description: Business Developer & Coordinator

Position Overview:

We are seeking a dynamic and articulate Business Coordinator to serve as the first point of contact for international clients. The candidate will represent the organization in meetings with clients, understand their trading strategies, and profile them effectively. The insights gathered will be relayed to senior management for decision-making. This role requires excellent communication skills, the ability to build rapport with clients, and a strong understanding of trading and financial markets.

Key Responsibilities:

• Client Engagement:
• Act as the first point of contact for international clients.
• Represent the organization in initial meetings, understanding client needs, trading strategies, and profiles.
• Build and maintain professional relationships with traders, researchers, and other stakeholders.
• Data Collection & Reporting:
• Gather detailed insights into client strategies, trading styles, and preferences.
• Prepare comprehensive reports and relay the information to management for strategic decisions.
• Ensure accurate and timely documentation of all interactions.
• Meeting Coordination:
• Collaborate with the HR team to schedule and organize meetings with clients.
• Ensure smooth transitions between initial meetings and subsequent interactions with senior management.
• Market Research & Analysis:
• Connect with various traders and researchers to stay updated on trading trends and strategies.
• Provide management with relevant market insights to support organizational growth.
• Client Relationship Management:
• Address client queries and concerns professionally.
• Maintain a high level of client satisfaction and foster long-term partnerships.

Qualifications:

• Currently pursuing or completed an MBA / BMS / BBA/ BAF/ B. COM in Finance.
• Strong understanding of financial markets, trading strategies, and profiles.
• Exceptional interpersonal and communication skills.
• Ability to analyze and present complex data in a clear and concise manner.
• Proficiency in using CRM tools and MS Office Suite.

Key Competencies:

• Strong analytical and problem-solving skills.
• Excellent organizational and time management abilities.
• Ability to work independently and as part of a team.
• High level of professionalism and cultural sensitivity.

Why Join Us?

• Opportunity to work with a diverse international clientele.
• A dynamic work environment that values innovation and initiative.
• Professional growth opportunities in a fast-paced industry.

This role is crucial in fostering a high-performance environment, building HR processes that align with business goals, and championing employee engagement and retention. You will collaborate across departments to enhance employee experience, ensuring alignment with our brand values and mission.

Responsibilities:

Talent Acquisition & Onboarding

• Develop and execute recruitment strategies that attract top talent suited to a fast-paced environment.

• Oversee onboarding programs to ensure seamless integration and alignment with the company culture.

• Partner with hiring managers to fulfill staffing needs and forecast talent requirements.

Performance Management

• Lead the performance management process, setting KPIs aligned with business objectives.

• Drive a continuous feedback culture and conduct regular performance appraisals.

• Implement training and development programs to promote career progression.

Employee Engagement & Retention

• Develop and execute initiatives to maintain high morale and foster a positive workplace.

• Plan and manage employee engagement activities that reflect our brand’s energy and enthusiasm.

• Monitor employee satisfaction and address concerns proactively.

HR Policies & Compliance

• Review, update, and enforce HR policies that support a growth oriented, agile culture.

• Ensure compliance with labor laws and industry standards to mitigate risks.

• Develop strategies to minimize attrition while aligning policies with company values.

Learning & Development

• Identify skills gaps and implement training programs to support employee growth.

• Facilitate coaching, and mentoring programs.

• Promote a learning culture through continuous improvement initiatives.

Requirements:

• Master’s degree in Human Resources, Business Administration, or a related field.

• 5+ years of experience in HR, preferably within a D2C or high-growth environment.

• Strong understanding of HR best practices and labor laws.

• Demonstrated success in talent acquisition, performance management, and employee engagement.

• Excellent interpersonal and communication skills.

• Ability to multitask, prioritize, and thrive in a dynamic environment.

• Proficiency in HR software (e.g., Keka or similar HRMS tools).

You'll be trained first on content writing through online meets. After that, you'll be required to do the assigned tasks.

• Day-to-day tasks will be given
• Remote work
• Flexible timings
• Duration - 2 months
• Earning opportunities will be introduced
• Certificate and Letter Of Recommendation on completion

Role - Full Stack Developer

Job Type- 6 Months Contract

Location - Mumbai (Chandivali)

Requirement:

2-3 Years Experience

Role Summary:

We are looking for a skilled Full Stack Developer to join our dynamic team on a temporary basis for a project at our Mumbai office. The ideal candidate will be proficient in both front-end and back-end development, with experience in collaborating closely with UI/UX teams and integrating with mobile app developers.

Key Responsibilities:

• Collaborate closely with UI/UX designers to translate designs and wireframes into high-quality code.
• Implement user interfaces using front-end frameworks such as React and AngularJS.
• Develop server-side logic using Node.js and integrate third-party APIs.
• Ensure the responsiveness of applications by working closely with mobile developers for Android and iOS platforms.
• Work with databases, including schema design, querying, and optimization.
• Troubleshoot and debug applications to optimise performance and ensure functionality.
• Stay updated on emerging technologies and industry trends relevant to our projects.

Required Skill Set:

• 2-3 years of professional experience in full stack development.
• Proficiency in front-end technologies such as HTML, CSS, JavaScript, and front-end frameworks like React and AngularJS.
• Strong understanding of server-side languages and frameworks, specifically Node.js.
• Experience in integrating RESTful APIs and third-party services.
• Familiarity with database technology such as MySQL, MongoDB, etc., and optimising database queries.
• Ability to work collaboratively in a team environment and communicate effectively.
• Prior experience collaborating with mobile app developers for Android and iOS platforms is a plus.
• Bachelor’s degree in Computer Science, Engineering, or a related field is preferred

About Alphazegus Marketing and what we do:

AlphaZegus is a next-gen marketing agency specialising in the domains of gaming & lifestyle.

We cater to brands that are a ‘want’, rather than a ‘need’ – aspirational brands that the audience would want to own as a badge of pride. Alpha Zegus acts as a trendsetting marketing house for such brands, crafting strategies & concepts from scratch, and offering an A(lpha)-Z(egus) solution through our wide range of resources at disposal: talents, media, content & innovations.

Website | Location - Mumbai | Instagram

1.      Core Responsibilities

·        Build, maintain and manage a team capable of delivering the data operations needs of the banks data teams and other stakeholders, ensuring the team is right sized, motivated and focused on key goals and SLAs.

·        Maintain, develop and enhance the tools and environments used by the data teams to ensure availability of Development, Test and production environments

·        Manage all data operations database changes observing industry standard software development life cycle approaches with development, testing and deployment supported by comprehensive documentation

·        Manage releases of code from the engineering team to ensure separation of duty

·        As subject matter expert take a key contributing role in data initiatives such as infrastructure development, software tool evaluation, intra company data integration

·        Assess system performance and process efficiency making recommendations for change

·        Identify gaps and technical issues affecting data flows and lead the development of solutions to these

·        Work with internal and external stakeholders to ensure that data solutions are reliably populated on time

·        Ensure that you fully understand and comply with the organisation’s Risk Management Policies as they relate to your area of responsibility and demonstrate in your day to day work that you put customers at the heart of everything you do.

·        Ensure that you fully understand and comply with the organisation’s Data Governance Policies as they relate to your area of responsibility and demonstrate in your day to day work that you treat data as an important corporate asset which must be protected and managed.

·        Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

·        5 years previous experience supporting datawarehousing, data lake solutions is essential

·        5 years previous experience of Microsoft SQL Server SSIS is desirable

·        Experience with monitoring and incident management is essential

·        Experience of managing a technical team is desirable

·        Experience working in an IT environment

·        Experience working within banking or other financial institutions is desirable

·         

3.      Knowledge Requirements

·        Strong background of working in data teams

·        Robust knowledge of RDBMS principles and how best to manage environments

·        Strong knowledge of a standardised SDLC is desirable

Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.

We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.

We are looking for an experienced 3D Fashion Designer.

1. Someone who is well-versed with the CLO3D software and garment construction.
   Should have a sound knowledge of some add on softwares like Blender, Meshmixer,etc.

2. Knowledge of Modelling, Rendering, lighting, materials, textures, and resource optimization.

3. Who has already worked on designing menswear.

4. Advanced knowledge on draping, pattern-making, cutting & stitching of menswear.

5. Should be creative with good design ideas & be capable of executing the garment design as per the given brief/deadline.

6. Highly innovative and creative.

7. Good grasping power.

8. Self-motivated & has work ethics.

This job requires:

Creative thinking: 20%

Pattern making: 30%

Technology & Software Savvy: 30%

Design Communication: 20%

Roles & Responsibilities:

1. Execute and launch designs every week. Take initiative and work independently to execute the entire collection end-to-end. Right from sketching to 3D pattern making and rendering.

2. Manage & execute Adhoc tasks in 3D pattern making and rendering.

3. Create and analyze design reports.

4. Research, ideate, implement and execute improved strategies for increasing design efficiency.