Responsibilities
· Resolving technical support inquiries directly or indirectly through on-site and/or remote first-level support representatives.
· Performing routine assignments in the entry level to a professional job progression.
· Providing prompt recovery and problem escalation using multiple system management and problem management tools.
· Working closely with development teams, support teams and vendors to coordinate special operations, and communicate/escalate problems to meet assigned deadlines.
· Providing analytical support for the development & enhancement of system interfaces and develop/enhance those tools under technical direction from seniors.
· Assisting in daily support of the systems/products assigned, through early detection and pursuit of changes in system responses or operations.
· Working closely with support groups to refine system monitoring, reporting, and to assist them in their analysis and problem recovery.
· Providing prompt, clear, and timely communications; log, coordinate, and communicate problems using standard problem management and escalation procedures.
Shubham Vishwakarma
Full Stack Developer - Averlon
Similar jobs
JavaPosition : Java NLP Engineer
Location : Remote/Bangalore/Pune
Experience : 2+ Years
Responsibilities :
- Design and develop NLP solutions using Java or transition to Java-based development.
- Utilize NLP libraries like Stanford NLP, SpaCy, NLTK, or OpenNLP.
- Perform tasks like POS Tagging, Lemmatization, Dependency Parsing, and Phrase Chunking.
- Implement advanced NLP techniques, including text summarization and knowledge extraction.
- Develop rule-based NLP systems and analyze textual data.
- Apply graph algorithms to tasks such as semantic analysis and knowledge representation.
- Leverage resources like WordNet or ConceptNet for language models.
- Conduct information extraction using regular expressions.
Requirements :
- 2+ Years of experience in NLP (industry or academic).
- Proficiency in Java or readiness to adopt Java-based workflows.
- Expertise in syntactic analysis and NLP frameworks.
- Experience with text datasets and building NLP pipelines.
- Knowledge of graph algorithms and lexical databases (WordNet/ConceptNet preferred).
- Strong skills in crafting regular expressions for text extraction.
- Collaborative mindset with excellent problem-solving abilities.
Roles and Responsibilities:
- Possess complete understanding of individual project or modules within a larger project.
- Guide the software engineers in good programming discipline.
- Multi-task/work on several projects effectively and deliver within timeline.
- Exhibit excellent coding skills, adhering to standards, with minimal defects.
- Integrate software components into a fully functional software system.
- Understand low level designs and adhere to architecture decisions.
- Understand high level designs and participate in architectural discussions.
- Work independently and contribute to the overall delivery.
- Ability to interface 1-1 with the customer. Articulate the work done.
- Implement technical solutions that are proposed by Leads or Tech Specialist to solve real time business problem.
- Exposure to Full stack development or frameworks depending on technology stack.
- Exhibit strong full stack or appropriate framework and platform knowledge and propose solutions to customers.
- Participate and contribute to technical discussions / architecture proposals.
- Work on POCs and ability to present technical solutions.
- Come up with alternative solutions to effectively solve customer problems.
- Certified developers either internally or externally in their area of expertise.
- Takes interest in mentoring juniors and software engineers.
Skills required:
Apex, Visualforce, Lightning Aura, Objects & Fields Set up, Process builder, Workflow rules, Validation rules, Formula Fields, LWC, Flows and Basic Integration experience, HTML, CSS, Javascript, Deployment using Change Set, Using tools like VS code, developer Console, Workbench and Dataloader
Nice to have:
Advanced and complex Integrations, Apex Design patterns
Certifications:
Good to have: PD1 (Platform Developer 1), PD2 (Platform Developer 2) and App Builder
HTML/CSS
Javascript- Create website layout/user interface by using standard HTML/CSS practices
- Deep expertise and hands-on experience with Web Applications and programming languages such as HTML, CSS.
- The candidate must have a strong understanding of UI, cross-browser compatibility, general web functions, and standards.
- Candidate must have knowledge of standards used for creating a responsive website.
- The candidate will be able to edit digital images with photoshop.
Requirements
- Proven experience of at least 1 year as a Web developer.
- Proficiency in front-end development web programming languages such as HTML and CSS, JQuery, and JavaScript.
- Proficiency in graphic design software including Adobe Photoshop, Adobe Illustrator, and other visual design tools.
- Excellent visual design skills.
- Creative and open to new ideas.
- Adaptable and willing to learn new techniques.
- Analytical mind and problem-solving aptitude
Laravel
Vue.js
AngularJS (1.x)
Angular (2+)
React.jsIntroduction
Responsibilities
- Explore design implications and works toward an appropriate balance between functionality, performance, and maintainability
- Working with a cross-discipline team of User Experience, Visual Design, Project Management, Development and testing
- Maintain high standards of software quality within the team by establishing good practices and habits
- Research and evaluate a variety of software products
- Ability to manage and organize a team of technical staff
- Develop a strategy that the team will use to reach its goal
Skill Set
- Good knowledge of PHP/MySQL
- Experience with other web technologies including JavaScript, HTML, CSS, jQuery, AJAX, Bootstrap, etc.
- Complete understanding of OOP principles
- Good Knowledge of Algorithms and their Design
- Ability to create Database Designs
- Excellent analytical and problem-solving ability
- Excellent Communication Skills and fluency in English
- More than 3 years of experience in the Laravel framework
Our Client is an IT infrastructure services company, focused and specialized in delivering solutions and services on Microsoft products and technologies. They are a Microsoft partner and cloud solution provider. Our Client's objective is to help small, mid-sized as well as global enterprises to transform their business by using innovation in IT, adapting to the latest technologies and using IT as an enabler for business to meet business goals and continuous growth.
With focused and experienced management and a strong team of IT Infrastructure professionals, they are adding value by making IT Infrastructure a robust, agile, secure and cost-effective service to the business. As an independent IT Infrastructure company, they provide their clients with unbiased advice on how to successfully implement and manage technology to complement their business requirements.
- Providing on-call support within a high availability production environment
- Logging issues
- Providing Complex problem analysis and resolution for technical and application issues
- Supporting and collaborating with team members
- Running system updates
- Monitoring and responding to system alerts
- Developing and running system health checks
- Applying industry standard practices across the technology estate
- Performing system reviews
- Reviewing and maintaining infrastructure configuration
- Diagnosing performance issues and network bottlenecks
- Collaborating within geographically distributed teams
- Supporting software development infrastructure by continuous integration and delivery standards
- Working closely with developers and QA teams as part of a customer support centre
- Projecting delivery work, either individually or in conjunction with other teams, external suppliers or contractors
- Ensuring maintenance of the technical environments to meet current standards
- Ensuring compliance with appropriate industry and security regulations
- Providing support to Development and Customer Support teams
- Managing the hosted infrastructure through vendor engagement
- Managing 3rd party software licensing ensuring compliance
- Delivering new technologies as agreed by the business
What you need to have:
- Experience working within a technical operations environment relevant to associated skills stated.
- Be proficient in:
- Linux, zsh/ bash/ similar
- ssh, tmux/ screen/ similar
- vim/ emacs/ similar
- Computer networking
- Have a reasonable working knowledge of:
- Cloud infrastructure, Preferably GCP
- One or more programming/ scripting languages
- Git
- Docker
- Web services and web servers
- Databases, relational and NoSQL
- Some familiarity with:
- Puppet, ansible
- Terraform
- GitHub, CircleCI , Kubernetes
- Scripting language- Shell
- Databases: Cassandra, Postgres, MySQL or CloudSQL
- Agile working practices including scrum and Kanban
- Private & public cloud hosting environments
- Strong technology interests with a positive ‘can do’ attitude
- Be flexible and adaptable to changing priorities
- Be good at planning and organising their own time and able to meet targets and deadlines without supervision
- Excellent written and verbal communication skills.
- Approachable with both colleagues and team members
- Be resourceful and practical with an ability to respond positively and quickly to technical and business challenges
- Be persuasive, articulate and influential, but down to earth and friendly with own team and colleagues
- Have an ability to establish relationships quickly and to work effectively either as part of a team or singularly
- Be customer focused with both internal and external customers
- Be capable of remaining calm under pressure
- Technically minded with good problem resolution skills and systematic manner
- Excellent documentation skills
- Prepared to participate in out of hours support rota
As an Oracle Process Manufacturing Functional Consultant, he will be providing functional inputs and support to the Oracle EBS team. The selected candidate must have experience in modules like Oracle Process Manufacturing, Sub ledger accounting and OPM financials with at least 2 implementations.
- - Bachelor’s Degree or foreign equivalent, will consider work experience in lieu of a degree.
- - 5 Years & above relevant Experience.
- - Have full life cycle implementations experience, with hands-on configuration, implementation and support.
- - Should be able to understand Business requirements and map them to proposed solutions/enhancements.
- - Testing and deployment of custom solutions.
- - Participate in functional testing and co-ordinate with cross functional stakeholders for timely delivery of the solutions developed
PHP
PythonLaravel
NodeJS (Node.js)
Amazon Web Services (AWS)What will I be doing? 👩💻👨💻
Leading parts of the product from inception to launch, and own large parts of the product’s execution.
Working with our Sales and frontend team to build products with the goal of delighting and increasing the success of our users.
Architecting, building, testing, and releasing product-facing features.
Contributing to our side projects and free tools for the education industry.
What do I need? 🤓
1-2 years of industry experience in a software engineering role, preferably building a SaaS product. You can demonstrate significant impact that your work has had on the product and/or the team.
Deep knowledge of a high-level programming language (for example, PHP, Python, etc.) but it doesn’t need to be a language that we use here! Great people are effective and learn what we use quickly (or introduce us to better ways of working)
Deep knowledge of SQL Databases
Experience with scalable distributed systems, both built from scratch as well as on AWS primitives
Willingness to learn and use new technologies
Extremely data-driven
Ability to debug complex systems
Brownie points 🍰
Using a framework (for example, Laravel, Code Igniter, Django)
Understanding of containerisation (Docker/Kubernetes) along with ability to deploy to AWS ECS (or similar tools)
Feel free to apply even if you feel unsure about whether you meet every single requirement in this posting. As long as you're a quick learner, and are excited about changing the status quo for tech recruitment, we're happy to support you as you come up to speed with our tech stack.
Perks 😍
Flexible vacation
Take a tutorial, on us
Monthly remote meals
Tech stack 🔨
PHP
Laravel
NodeJS
VueJS
Ionic Angular
Digital Ocean
AWS
MySQL
Why Classcard? 🚀
We are still in the early stages of our journey. You will be working closely with our users, acting on both their feedback and what our data says. Things you build here will have tremendous impact on both our business and Classcard as a company.
What happens after I apply? 🤔
-
Quick phone call with a member of our engineering team to find out more about your experience and why you want to work at Classcard.
-
Video interview:
Technical discussion with a senior engineer
Pairing on an interesting problem
Meet the founders
Key responsibilities
· To attend meetings with potential Clients to determine technical and business requirements
and ensuring that all necessary information is collated prior to producing a solution
· Provide technical solutions in a professional manner and to agreed timeframes
· Ability to demonstrate product and technologies effectively to audiences of varied technical
knowledge
· Create and confidently deliver technical presentations internally and externally
· Deliver training on solutions and provide product support to channel partners and internal
stakeholders
· Create internal design configuration documentation including network diagrams with
technical explanations
· Work with Product Management to feedback on issues with current products and provide
input around new products
· Builds productive relationships internally and externally, fostering teamwork by keeping
colleagues updated on activities
· Perform technical development for bespoke solutions as part of a design and development
frame work
· Able to understand business drivers and risks involved to the customer
· Prepare comparison documents against competitors
· Sell technical solutions to the customer with professionalism and enthusiasm
· Provide accurate and timely management information, to include - activity reports, bid
reviews, project forecasts, KPI’s
· Adhere to the Company’s Quality and Business Processes
· To structure and produce compelling sales proposals/commercial and technical
documentation outlining the cost savings and business benefits to clients
· To assume responsibility for running a bid team, where relevant
· Interface with the implementation / project team, articulating customer requirement, to
ensure smooth transition from Sale to Delivery
- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.
Skills Required
- Customer service
- Product knowledge
- Market knowledge
- Quality focus
- Problem-solving
- Documentation skills
- Phone skills
- Listening
- Resolving conflict
- Analyzing information
- Multi-tasking
- communication
- Fluent English
C#
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon