Customer Support executive

Job Title: Retail Store Manager (Apparel Retail Brand)

Location: Bangalore, Hyderabad

Experience: 10+ year in Apparel retail store operation in Large Apparel retail Brand

Salary: Negotiable

Industry: Fashion/Retail

Qualification: Any Graduate/Post Graduate

Retail operation experience with good Apparel brand, managing store independently.

Should have understanding of 1) Sales - ABV, UPT, Conversion, Footfall; 2) Cost - Shrinkage (how to control this); 3) People - how are they managing people reporting to them; 4) Service - Mystery shopper

Key Deliverables (Essential functions & Responsibilities of the Job):

As a Store Manager, you will lead the operations of your business unit while ensuring a seamless shopping experience for customers. Your key responsibilities will include:

1. Operational Leadership:

•        Day-to-Day Management: Oversee the smooth running of the store, maintaining high standards across all operations, and ensuring legal compliance, particularly regarding pricing and product display.

•        Procedure Adherence: Execute operational procedures efficiently, ensuring consistency and excellence in areas such as housekeeping, fitting rooms, and checkout processes.

•        Quality Control: Monitor product quality, address any issues swiftly, and communicate feedback to the merchandising team to uphold superior product standards.

2. Sales & Performance Management:

•        Target Achievement: Drive and monitor the achievement of sales goals for your department. You will also play a key role in setting realistic yet ambitious targets, with the flexibility to adapt based on performance trends.

•        Sales Analysis: Track sales performance continuously, taking timely corrective actions when necessary to meet or exceed sales objectives.

•        Team Communication: Regularly share updates on department, store, and regional performance with your team, ensuring transparency and motivating everyone towards common goals.

3. Customer Experience:

•        Customer Service Excellence: Lead by example in delivering exceptional customer service, creating a welcoming atmosphere for every visitor.

•        Building Relationships: Understand customer needs, cultivate rapport, and establish loyal relationships with key clientele.

•        Handling Feedback: Take ownership of customer complaints and queries, ensuring timely and satisfactory resolutions that turn challenges into positive outcomes.

4. Visual Merchandising & Store Presentation:

•        Merchandising Standards: Ensure that all visual merchandising guidelines are followed to create an attractive and engaging shopping environment.

•        Continuous Improvement: Provide constructive feedback to visual merchandisers to enhance the stores visual appeal and product presentation.

5. Shrinkage & Inventory Control:

•        Loss Prevention: Implement best practices to minimize shrinkage by training staff on merchandise handling and stock protection, safeguarding store assets.

6. Team Development & Leadership:

•        Training & Development: Facilitate on-the-job training, product knowledge sessions, and visual merchandising workshops to equip your team with the skills needed for success.

•        Role Clarity & Task Delegation: Clearly define roles and responsibilities for each team member, ensuring accountability and efficient task management.

•        Constructive Feedback: Regularly provide feedback that helps your team identify strengths and areas for improvement, fostering continuous personal and professional growth.

•        Motivation & Engagement: Inspire your team to not only meet sales targets but also to follow operational procedures with enthusiasm and dedication.

7. Cashier Support & Training:

•        Support & Supervision: Assist in the training of cashiers and provide ongoing support to ensure smooth operations at checkout, contributing to a positive customer experience.

Mail upated resume with salary details:

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

Website: www.glansolutions.com

Google search: Glan Management Consultancy

Job Description: Head - Business Development: Industrial Goods

Department: Industrial Sales Reports To: CBO (Chief Business Officer)

Position Overview

The Head of Industrial Business Development role focus on identifying Opportunities of Transportation & Distribution in industries such as: Heavy Equipment & Machinery, Commodities, Petrochemicals, Oil & Gas, Power & Energy, Steel, PSU’s, etc and convert it into long terms business opportunities for the Group.

Key Responsibilities

1. Business Strategy and Planning

o Develop and implement BD strategy to achieve organizational goals.

o Identify and target new business opportunities in relevant sectors.

2. Market and Competitor Analysis

o Conduct market research to identify new opportunities and trends in the industrial sector.

o Monitor competitor activities and develop strategies to counteract threats.

3. Client Relationship Management

o Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction.

o Negotiate contracts and close agreements to maximize profits.

o Address and resolve client issues and complaints in a timely manner.

4. Sales Operations

o Oversee the sales pipeline and ensure accurate forecasting and reporting.

o Collaborate with other departments to ensure alignment and support for sales initiatives.

o Implement and manage CRM systems to track and report on sales activities.

5. Team Leadership and Management

o Set sales targets for self and Team, monitor performance, and provide regular feedback and coaching.

o Foster a high-performance culture within the team.

Qualifications

 Bachelor’s degree in business, Marketing, Engineering, or a related field; MBA preferred.

 Minimum of 15 years of experience in industrial sales/account management/operations, with a proven track record.

 Strong knowledge of the industrial sector and its products/services.

 Excellent leadership, communication, and interpersonal skills.

 Strategic thinker with strong analytical and problem-solving abilities.

 Proficiency in CRM software and Microsoft Office Suite.

 Ability to travel as required.

Skills and Competencies  Strong Business acumen  Strong Network in Relevant Industries

 Transport Solution Design

 Leadership: Proven ability to lead and inspire a sales team.

 Negotiation: Strong negotiation skills with the ability to close high-value deals.

 Relationship Building: Ability to build and maintain relationships with key clients and stakeholders.

 Strategic Thinking: Ability to develop and implement effective sales strategies.

 Analytical Skills: Strong ability to analyse market data and sales performance metrics.

 Communication: Excellent verbal and written communication skills.

We are looking for a skilled and self-driven Data Engineer to strengthen our data platform and

improve overall data quality, reliability, and usability for customers and internal stakeholders.

This role is critical to building and maintaining scalable data pipelines, well-structured data

models, and analytics-ready systems. The ideal candidate has startup experience, enjoys

building systems from scratch, and takes ownership end to end.

Roles and Responsibilities

● Design, build, and maintain scalable data pipelines and ETL workflows to support

analytics and product use cases.

● Develop and manage data warehousing solutions using platforms like Snowflake,

Redshift, or ClickHouse.

● Ensure data quality, consistency, and reliability across all data sources and downstream

systems.

● Collaborate closely with product, analytics, and engineering teams to understand data

requirements.

● Build and optimize data models for reporting, dashboards, and analytics.

● Support and enable BI tools such as Power BI, Tableau, or Metabase.

● Monitor pipelines, troubleshoot issues, and continuously improve performance.

● Document data workflows, schemas, and processes for clarity and maintainability.

Skills and Qualifications

● Strong proficiency in SQL

● Experience with data warehousing platforms (i.e. Snowflake, Redshift, ClickHouse)

● Hands-on experience with ETL orchestration tools (i.e. Airflow, dbt, Dagster)

● Experience with dashboarding tools (Power BI, Tableau, Metabase)

● Strong programming skills in Python

● AWS experience is preferred

● Self-starter mindset with startup experience

● Strong problem-solving abilities

● Highly organized with a systems-thinking approach

● Ownership-driven and accountable

● Clear and effective communicator

Job description:

Are you passionate about sales and client engagement?

We’re looking for a motivated Sales Executive to join our team and help drive business growth for our digital marketing & IT services.

What You’ll Do:

• Identify, qualify, and connect with potential clients through calls, meetings, and networking.
• Present and promote our services (SEO, Social Media, PPC, Email Marketing, IT Solutions, etc.).
• Understand client requirements and recommend the best-fit solutions.
• Build and maintain strong customer relationships.
• Meet and exceed monthly/quarterly sales targets.
• Maintain accurate sales records and update CRM systems.
• Stay informed on market trends and competitors.

What We’re Looking For:

• Bachelor’s degree in Business, Marketing, or related field.
• 1–2 years of experience in sales/business development (digital/IT industry preferred).
• Excellent communication, negotiation, and presentation skills.
• Goal-driven, self-motivated, and confident in handling client interactions.
• Proficiency with MS Office/CRM tools.
• Language: Hindi (Required), English (Preferred).
• Male candidates preferred (due to fieldwork/client visits).

What You’ll Get:

• Competitive Salary + Attractive Incentives
• Paid Time Off
• Career growth & learning opportunities
• Supportive, collaborative team culture
• Exposure to diverse industries & clients

Job Type: Full-time

Benefits:

• Flexible schedule

Work Location: In person

• Have outstanding written and spoken English and experienced in writing business letters for the organization, technical documentation including manuals.
• Responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit.
• Ability to Review, analyze, and create detailed documentation of business systems and user needs, including workflow and steps required to develop or modify computer programs.
• Have the ability to Design & develop new process & provide expert advice on and/or assist in implementing new processes.
• Have vast experience in proofing and editing.
• Excellent computer skills and expertise in using Microsoft Office tools.
• Have excellent research skill and can use Internet research tools in an efficient way
• Have good Knowledge and experience in SEO techniques.
• Comfortable and ease with using popular web technologies.
• Work with multiple Business Departments and IT teams to capture requirements and help designing and implementing the solution
• Ability to communicate effectively both over the phone and in person & Strong research skills developed through work experience and course work.

JD –

Having experience in Implementing Integration Solutions using Oracle Integration Cloud Service.

Developed integration between SaaS application (Oracle Cloud ERP, Oracle Cloud HCM) and between SaaS and PaaS application

Should have worked extensively on minimum 3-4 Technology Adapters like File, Database, Oracle ERP & FTP adapter

Should have excellent skill in Web Service technologies such as XML, XPath, XSLT, SOAP, WSDL, and XSD

Experience in all phases of software development lifecycle from gathering requirements to documentation, testing, implementation and support Ability to troubleshoot technical and configuration issues

Should be able to communicate effectively with the functional & technical groups and various technical team members.

Ensure completion of tasks, milestones, and components including Technical specifications, design specifications, configurations, quality assurance, implementations, and project reviews