Customer Support executive
at For Top MNC BPO
Benefits for TOP MNC's BPO - Free 2 way transport - Good package Free job placement - Job guarantee.
Openings :
Hiring For Customer Support Associate , Any graduate / Under graduate - Fresher And Experience can apply.
Roles and Responsibilities
You would be engaged in
Banking / Collections / International / Domestic Voice Process / Telecom Finance / Healthcare (Voice Process)
Engaged in handling calls of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality Excellent verbal and written communication skills
Strong administrative skills: organized, efficient and versatile
Strong customer service approach to dealing with people at all levels internal and external
Benefits:
Salary - 16k to 30k +inc
Rotational Shifts
Graduates / undergraduate freshers with excellent communication skills.
0-3 years exp.
Immediate joiners.
Documents Required :
Fresher :
10th / 12th / Graduation all semester Marks card
Aadhar Card ID proof
Pan Card ID
Experience :
Previous Companies Offer letter / relieving letter / one month pay slips
*************PLEASE DO REFER YOUR FRIENDS*************
Shubham Vishwakarma
Full Stack Developer - Averlon
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Mandatory Criteria (Can't be neglected during screening) :
- Candidate Must have Project management experience.
- Strong hands-on experience with SQL, including the ability to write, optimize, and debug complex queries (joins, CTEs, subqueries).
- Must have experience in Treasury Module.
- Should have a basic understanding of accounting principles and financial workflows
- 3+ years of implementation experience is required.
- Looking candidates from Fintech company ONLY. ( Candidate should have Strong knowledge of fintech products, financial workflows, and integrations )
- Candidate should have Hands-on experience with tools such as Jira, Confluence, Excel, and project management platforms.
- Candidate should have Experience in managing multi-stakeholder projects from scratch.
Position Overview
We are looking for an experienced Implementation Lead to drive the onboarding and implementation of our platform for new and existing fintech clients. This role is ideal for someone with a strong understanding of financial systems, implementation methodologies, and client management. You’ll collaborate closely with product, engineering, and customer success teams to ensure timely, accurate, and seamless deployments.
Key Responsibilities
- Lead end-to-end implementation projects for enterprise fintech clients
- Translate client requirements into detailed implementation plans and configure solutions accordingly.
- Write and optimize complex SQL queries for data analysis, validation, and integration
- Oversee ETL processes – extract, transform, and load financial data across systems
- Collaborate with cross-functional teams including Product, Engineering, and Support
- Ensure timely, high-quality delivery across multiple stakeholders and client touchpoints
- Document processes, client requirements, and integration flows in detail.
Required Qualifications
- Bachelor’s degree in Finance, Business Administration, Information Systems, or related field
- 3+ years of hands-on implementation/project management experience
- Proven experience delivering projects in Fintech, SaaS, or ERP environments
- Strong understanding of accounting principles and financial workflows
- Hands-on SQL experience, including the ability to write and debug complex queries (joins, CTEs, subqueries)
- Experience working with ETL pipelines or data migration processes
- Proficiency in tools like Jira, Confluence, Excel, and project tracking systems
- Strong communication and stakeholder management skills
- Ability to manage multiple projects simultaneously and drive client success
Preferred Qualifications
- Prior experience implementing financial automation tools (e.g., SAP, Oracle, Anaplan, Blackline)
- Familiarity with API integrations and basic data mapping
- Experience in agile/scrum-based implementation environments
- Exposure to reconciliation, book closure, AR/AP, and reporting systems
- PMP, CSM, or similar certifications
Skills & Competencies
Functional Skills
- Financial process knowledge (e.g., reconciliation, accounting, reporting)
- Business analysis and solutioning
- Client onboarding and training
- UAT coordination
- Documentation and SOP creation
Project Skills
- Project planning and risk management
- Task prioritization and resource coordination
- KPI tracking and stakeholder reporting
Soft Skills
- Cross-functional collaboration
- Communication with technical and non-technical teams
- Attention to detail and customer empathy
- Conflict resolution and crisis management
What We Offer
- An opportunity to shape fintech implementations across fast-growing companies
- Work in a dynamic environment with cross-functional experts
- Competitive compensation and rapid career growth
- A collaborative and meritocratic culture
Who are we?
Hey future colleague!
We're Codebuddy. We are a product engineering services company based out of Kolkata, with an office in Pune. We work with clients from different industries on a daily basis, and so far, we have worked with 120+ clients in the span of just 5 years.
Our team’s average age is 26 years. So, you get an idea of how young and energetic our team is, full of life and enthusiasm.
We are seeking an experienced Project Manager to lead our software development team. The ideal candidate will have a proven track record of managing complex projects, demonstrating excellent leadership skills, and fostering a collaborative and efficient team environment.
What's the role?
01:- You’ll get crude requirements, create documentation and even maintain them at high-quality standards.
02:- You ensure successful project delivery through effective problem-solving.
03:- You ensure project efficiency by optimizing time management and resource allocation.
04:- You facilitate crystal-clear communication with the team and the clients.
05:- You'd be fostering a collaborative and diplomatic team environment, nothing less of a politician.
06:- You ensure high client satisfaction and maintain positive client relationships.
07:- You effectively manage project budgets and financial resources.
08:- You drive innovation and the adoption of relevant technologies via continuous improvement and learning within the team.
Requirements
Personality:
01:- Strong communication skills, because we appreciate a good joke, but we also need you to explain your decisions.
02:- We would like you to be able to work independently, with minimal supervision. We expect you to be Atma-nirbhar.
03:- Strong leadership and team management skills.
04:- Strong problem-solving skills, sometimes even better than Sherlock.
05:- We expect you to have the ability to charm the stakeholders, and manage them with utmost professionalism.
06:- Ability to foster collaboration and diplomacy within a team.
07:- A can-do attitude, with attention to detail and professionalism. We like our candidates to be disciplined and sharp!
Technical:
01:- We know that you are going to apply anyway. But, we prefer some proven experience as a Project Manager in a software development environment.
02:- Experience with budget management and financial resource planning. Imagine our Finance Minister, but at a company level.
03:- Ability to effectively manage time and allocate resources, as if they are your own.
04:- Rockstar experience with project documentation and quality assurance.
05:- Familiarity with the latest technology trends and ability to foster innovation within a team.
06:- Knowledge of continuous improvement processes and learning strategies.
07:- Treat projects like your babies and deliver them on time, within budget.
JOB TYPE : IT RECRUITER
SHIFT : NIGHT (US)
QUALIFICATION : HS & ABOVE
AGE : 25 & ABOVE (for experienced candidates) 20 & above (for freshers)
Requirements for experienced candidates:
Experience :
1. 1 years & above of relevant experience.
2. In-depth knowledge of hiring practices and existing laws with respect to the US market.
3. Experience in building the talent pool for the IT department of the company.
Experience in recruiting US Citizens and Green Card holders.Knowledgeable about different US work Visas like H1B, E3, and TN.
Familiarity with different US Tax terms is required (1099/W2/Corp-Corp).
Strong understanding of technical requirements.
Ability to display deep sourcing skills and excellent candidate assessment skills.
Should be self-motivated as well as a team player.
The ability to think analytically so as to consider all applicants and recommend the right fit for the organization.
5. Should have excellent oral and written communication skills as well as the ability to network in order to build an exemplary IT department for the company.
6.Proficient in English.
Requirements For Freshers candidates :
1. Proficient in English
2. IT recruiters may need to have knowledge of IT and technical concepts. They may also need to be proficient in recruiting techniques like head hunting, calling, and networking.
Responsibilities :
* Manage the entire life cycle of the recruitment process for clients in the US.
* Work closely with the Recruiting leads and hiring managers.
* Work on strategic global hiring programs.
* Develop an action plan for recruiting the best fit for the organization.
* Procure people for different IT Requirements.
Use niche platforms related to IT, to source potential candidates.
* Personally conduct interviews, document the same, and report as the need arises.
* In addition to executing individual responsibility should be able to work in unison with the other departments with the Company’s growth perspective in mind.
* Keeping abreast of the industry trends.
Our client is an Indian brand that competes with global giants in the space of smartphone accessories such as smart watches, wireless earbuds, bluetooth earphone, headphones, speakers and accessories for young Indian consumers.
Founded in 2014 and headquartered in Gurgaon, our client makes the latest personal technology accessories available and affordable.
They have been listed as best selling brand on Amazon and Flipkart for four years in a row and in 2019, they were the biggest Indian seller of wireless earphones in the country. Also, among the top 5 brands selling wireless earphones in India, they were the only Indian brand.
As a Manager - Product Innovation, you will be responsible for managing and driving the entire product development process, both internally and externally, ensuring all stakeholder timelines and deliverables are met.
What you will do:
- Achieving product assortment goals while ensuring product quality and testing standards as well as margin expectations are met
- Working closely with ODMs to ensure production timelines & quality standards are met
- Working closely with sales to understand directive for customer projects, analyzing existing item sales and reviewing new product forecasts
- Vendor sourcing, negotiating for achieving cost effective purchase of raw materials/ semi finished goods and reduction in delivery times
- R&D on new products and categories
- Ordering, tracking and updating warehouse and category team on status and progress
- Tracking and reporting key functional metrics to reduce expenses and improving effectiveness
- Anticipating unfavorable events through analysis of data and preparing control strategies
- Solving issues and developing new solutions requiring new and innovative approaches
- Balancing both tactical execution with strategic initiatives necessary to drive cost reduction
- Identifying, developing, maintaining vendor base for obtaining timely procurement of materials at favorable terms to ensure smooth operations
- Performing risk management regarding supply contracts and agreements
- Managing & preparing performance reports and sharing the same with respective vendors and within the organization
- Managing day to day operational & logistics related activities
- Working with cross functional teams
Desired Candidate Profile
What you need to have:- Qualification -B.E/ B.Tech and/or MBA
- Experience of 5-9 years in related industry/ product categories
- Keen interest/ knowledge of sourcing and procurement techniques as well as a dexterity in reading the market
- Exposure in developing and working with factories in China is essential
- Talent in negotiations and networking
- Aptitude in decision-making and working with numbers
- Strong verbal and written communication skills
- Demonstrated ability to analyze and resolve problems
Relevant Experience
3 to 5 years
Responsibilities:
● Take a lead in product and design ideation, planning and prioritisation. Also be
responsible for the creative direction the product should take.
● Drive user research, create detailed user journeys and take appropriate design
decisions backed by user-behaviour and data.
● Work closely with the Product and the engineering team deliver delightful
customer experiences and ship new features
● Take part in creative and holistic thinking across our diverse products and
conduct design reviews and status meetings as needed.
● Illustrate design ideas using storyboards, process flows and sitemaps.
● Running user testing of applications, software, websites. Troubleshoot UX
DESIGNER problems.
● Communicating scenarios, end to end experiences, interaction models and screen
designs to other stakeholders
● Develop UI mock-ups and prototypes
● Effectively mentor and inspire a team of designers. Help the team in raising the
bar, resolving blockers, prioritising and breaking down complex projects into
simpler tasks.
Requirements:
● 3 to 5 years of experience in designing digital products.
● Ability to understand short and long-term goals of the product and business.
● Excellent understanding of user-centred design and visual design principles.
● A good understanding of frontend principles to guide the team from an
engineering point of view.
● Understanding of behavioural analytics and goes by data-driven decisions, when
needed.
● Excellent communication and presentation skills and the ability to clearly
articulate design decisions to the team and leadership.
As engineeing lead, you would be responsible for driving day to day development activities including coordination with customers and project management team in US. You are expected to be hands-on with the technology stacks we work with so you can contribute as a developer across projects on need basis.
Role & Responsibilities
- Lead the engineering effort across projects
- Interface with key stakeholders and apply your technical proficiency across different stages including Application Architecture, Design and Development
- Understand client's business requirements and be able to map them to technology solutions and make them work
- Design and build modern solutions informed by a deep understanding of cloud architecture and how distributed systems operate at scale
- Provide regular support and guidance to teams on complex coding, issue resolution and execution
- Establish and enforce best development and engineering practices including QA and DevOps
- Lead and manage your own team, but also get down to coding, testing, and designing solutions as and when needed
- Communicate effectively with teams, clients and business leaders within the company
Skills & Experience
- Minimum 6+ years of experience designing and building full stack applications using UI frameworks like Angular, React or Vue.JS and backend frameworks like Node.JS/ExpressJS or Python/Django/Flask or Laravel/Yii2/Symphony
- Minimum 2-3 years of experience as a Technical Lead mentoring team of 3 to 5 developers
- Strong knowlegde of cloud and distributed systems (AWS, GCP, Azure). Cloud certifications would be an added advantage.
- Deep knowledge of relational databases, SQL and NoSQL databases. Experience with Graph databases like Neo4j is desirable.
- Proficient in Git and CI-CD frameworks
- Strong communicator with visual, verbal, and writing skills to clearly articulate complex design problems and solutions
- Ability to work in an agile environment
C#4+years or more experienced in ASP.Net
Strong in ASP.NET/C#/SQL Server
Experience on MVC, WCF, WPF would be added advantage
Strong knowledge of software development best practices, particularly for design, coding, and testing
Excellent Experience in Software Development Methodologies
Good Understanding of Design patterns
Good experience in JQuery, JavaScript, and AJAX
Participated in Application Analysis and Design
Experience in the Database Design, writing Stored Procedures, Functions, Triggers, and Cursors
Experience in the documentation of the client requirements and Involved in providing Solutions to the Client
Involved in implementing and developing Web Services
Exposure to unit testing frameworks (MBUnit, NUnit)
Experience with build systems and concepts (TFS, Jenkins, CC.NET, NANT)
Experience in working with Source Code Control Systems TFS, Perforce, Source Safe, SVN, GIT
Extensive involvement and implementation of XML DOM objects in Front end application
Data Migration from Access to SQL Server using SQL Server Integration Services (SSIS)
Handling the team members and coordination with the client and team members regarding the requirement
Good communication skills
Ability to work on deadlines and schedule deliverables
Obsession with quality and customer experience - Attention to detail coupled with the ability to think abstractly
Self-directed and capable of working effectively in a highly innovative and fast-paced environment
What does this role hold for you…??
- Responsibility for the entire process of lead management, sales and business development for the region.
- Driving scale and growth through proper sales planning and precise execution.
- Data management to ensure 100% coverage in assigned territory and tracking other key parameters.
- Client acquisition campaigns and lead generation to build as a flagship brand for Property Services in the respective region.
- Responsibility service delivery ensuring client retention and reference.
- Providing the market intelligence, data analytics and insights for the marketing team to launch the right promotional and customer communication initiatives.
- Responsibility for achieving targets in the designated areas.
- Developing and maintaining of database regular reporting &follow-ups.
- B2B Frontline Sales.
- Mapping of new projects and new builders in designated territories, acquisition of new projects and new builders to ensure coverage across designated territory.
- Relationship Management with existing clients to ensure 100% coverage of new projects launched by them.
- Achieving revenue and coverage targets.
Apply if you have…
- Post-graduation degree with 3 to 5 yrs of experience in B2B/Channel sales responsibility.
- Have worked in a real estate business.
- An outgoing and likable personality
- Confidence and authoritative speaking
- Strong presentation skills & confidence in your own abilities
- A high degree of self-motivation
- A passion for selling, Personal ambition, Resilience and persistence
- Ability to communicate with people at all levels & strong negotiation skills
- Ability to work own your own initiative and as part of a team
- Strong execution skills
- Knowledge of MS office (word and excel) and know how to use Internet.
Passion for results & good time management
Regards
Srinivas
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon