
Customer Support executive
at For Top MNC BPO
Benefits for TOP MNC's BPO - Free 2 way transport - Good package Free job placement - Job guarantee.
Openings :
Hiring For Customer Support Associate , Any graduate / Under graduate - Fresher And Experience can apply.
Roles and Responsibilities
You would be engaged in
Banking / Collections / International / Domestic Voice Process / Telecom Finance / Healthcare (Voice Process)
Engaged in handling calls of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality Excellent verbal and written communication skills
Strong administrative skills: organized, efficient and versatile
Strong customer service approach to dealing with people at all levels internal and external
Benefits:
Salary - 16k to 30k +inc
Rotational Shifts
Graduates / undergraduate freshers with excellent communication skills.
0-3 years exp.
Immediate joiners.
Documents Required :
Fresher :
10th / 12th / Graduation all semester Marks card
Aadhar Card ID proof
Pan Card ID
Experience :
Previous Companies Offer letter / relieving letter / one month pay slips
*************PLEASE DO REFER YOUR FRIENDS*************

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Job Profile
Job Summary:
We are looking for an expert in Amazon and Flipkart marketing with better understanding of campaign management with excellent analytical skills.
Position : AMS Specialist
Job role:
• Setting up and managing Amazon Ad campaigns, ad groups, ads, keywords, bids, and budgets for all assigned accounts on a weekly basis.
• Reporting to the clients and updating Account Managers on a weekly basis with updates, recommendations, and insights.
• Performing Keyword Research, Competitor Research, and Market Research for each assigned account.
• Provide complete and accurate data in the weekly reports.
• Having experience in the analysis of amazon business reports, search term reports, etc.
• Must have hands-on experience with third-party optimization tools
• Drive new ideas and processes to improve the performance of campaigns, including account structure, bidding, ad copy, and keyword development.
• Hands-on experience in Amazon and Flipkart marketing
• Understand client goals, create and execute strategies to exceed defined goals.
• Should able to handle good amount of budget for campaign
• Experience in A+ brand store
• Understand and stay current on industry trends as well as competitive analysis
• Have experience in managing the advertising spends for multiple accounts.
Working Days -Time
5 days working 10-6pm
Recruiter Instructions
Complete Address
Required Experience, Skills and Qualifications:
• Strong in-platform experience (Amazon Sponsored Product, Sponsored Brand/Video, Sponsored Display) in order to manage major clients range of PPC campaigns.
• Hands-on experience in AMS for brands. • Excellent analytical skills.
• Should have a proven track record of giving higher orders with lower Acos.
• Thorough knowledge of e-commerce platform, Amazon and Flipkart a must
Office Adress:Sohna Road, Gurgaon, Haryana (122018)
We are looking for a Mid-Level Digital Marketer with a proven track record of developing and executing successful digital marketing campaigns. In this role, you will be responsible for driving traffic, increasing engagement, and generating leads across multiple digital channels. You will work closely with the content, design, and sales teams to ensure cohesive marketing strategies.
Responsibilities:
- Develop, implement, and manage digital marketing campaigns, including SEO, SEM, social media, and email marketing.
- Create and optimize content for websites, blogs, and social media platforms.
- Manage and analyze the performance of PPC campaigns using Google Ads and other platforms.
- Conduct market research to identify trends and opportunities.
- Collaborate with the design team to create engaging visual content.
- Monitor and report on the performance of all digital marketing campaigns.
- Stay up-to-date with industry trends and emerging digital marketing tools.
- Develop and execute a comprehensive marketing strategy that includes brand positioning, product positioning, and go-to-market plans.
- Increase brand awareness and drive demand for our products through a variety of channels, including digital marketing, social media and events.
- Collaborate with the product and sales teams to develop and execute campaigns that drive conversion and generate leads
- Analyze market trends and customer data to inform marketing decisions and optimize performance
- Work closely with the senior leaders to align marketing efforts with overall company goals and objectives.
- Collaborate with internal teams to create landing pages and optimize user experience.
- Utilize strong analytical ability to evaluate end to end customer experience across multiple channels and customer touch points
- Strong analytical skills and data-driven thinking.
- Coordinating for website development
- Coordinating for E-newsletters design
- Providing inputs and ideas into marketing enterprises and subsequently promote them and monitor response
KEY ROLES & RESPONSIBILITIES
Key Performance Areas & Description % of Time Spent
1. Product Management
• Manage and maintain the product portfolio aligned with brand strategy by channel,
retailer and door type
• Act as the Brand expert on product assortment as well as competitors (assortment,
pricing) in order to identify opportunities in local markets
• Develop product marketing calendar and work in collaboration with Consumer Marketing
Manager/ online/ consumer engagement; to develop the Brand’s 360° activation calendar
• Responsible for forecasting of new launches and liaising with regional demand planning
to ensure new launches are executed on time
• Maintain sampling and promotion initiatives
• Work cohesively with Demand Planning team to ensure adequate stock availability to
meet target achievement across channels offline + online.
• Ensure timely reporting on in-line Stock Keeping Units (SKUs) and Launches
• Responsible for liaising with regulatory team to ensure all products are registered on time
50%
2. Pricing
• Assist Consumer Marketing Manager to devise Pricing Strategy on the basis of global
guidelines, competitive benchmarking and COGS (Cost of Goods Sold) analysis
• Work in collaboration with stakeholders to developing sampling and GWP (Gift with
Product) strategy
• Manage and maintain discontinued products and returns with the objective of reducing
returns
• Ensure the final prices are shared with all stakeholders and updated in local systems
before the order date (distributor, retailer, Customer Service and TR)
30%
3. Customer Relations/ Services
• Build and maintain a good work relationship with the Retailer, Customer Service, Finance
and Demand Planning team
• Contributes to Retailer discussions, preparation on product-related topics (launches,
assortment range, prices, and exclusivities)
• Keep all key stakeholders updated with regards to any changes in the calendar and launch
dates
• Maintain relationships with business partners and key customers, follows up on
promotion efforts, keeps informed on sales force needs and assists sales management as
necessary to ensure all programs are implemented to their best advantage
• Co-ordinate with field force and retailers on timely basisto ensure all events and launches
are executed as per plan
Conducts regular store visits to monitor brand activity versus competitor, roll out of
marketing campaigns and to understand top doors
15%
4. Others
5%
Page 3 of 3
• Coordinating with Regional Marketing, Finance and Demand Planning Teams
• Assisting in special projects
Job Description
HIGH-TOUCH LEADERSHIP COMPETENCIES
The High-Touch Leadership Competencies provide the framework to build and grow the skills, knowledge, and behaviors
in each employee to lead from every chair. Everyone is expected to lead in every position. All of the High-Touch Leadership
Competencies are important to success. However, in each position there are three competencies that are imperative for
job success.
Thinks Strategically: Takes a broad view of the business, industry, and consumer environment to anticipate
and plan for the future. Identifies the focus and defines where to play, how to win and what capabilities
and management systems are required.
Aligns and Engages the Team in the Vision: Provides clarity to each team member on their role in achieving
the vision, strategy, and goals.
Embraces and Initiates Change: Distinguishes what to preserve and what to change. Has the courage to
initiate and lead the changes that drive success.
Develops Talent and Capabilities: Identifies and cultivates essential skills and attributes to maximize
individual contribution and engagement.
Energizes and Enables Others: Ignites passion and releases potential to drive success.
Builds Collaborative Relationships: Builds relationships based on trust and respect. Promotes the inclusion
of diverse knowledge, skills, and experiences to achieve results.
Demonstrates Learning Agility: Ability to anticipate change, face reality, draw conclusions, and swiftly
mobilize to adapt to changing needs and demands.
Drives Creativity and Innovation: Focuses on areas of highest potential. Creates newness or connects
knowledge in new ways to create the unexpected. Ensures that the creativity and innovation pipeline
are aligned to achieve strategy and goals.
Strives for Excellence in Execution: Proactively seeks ways to improve personal and organizational
effectiveness to meet current and future business needs. Learns equally from successes and failures.
Experience : 0-1 Year ( Freshers are welcome)
Job Location: Banashankari, Bangalore
Roles & Responsibilities:
- Read and understand the scope of work, and deliverables for the assigned project.
- Get confirmation on the same from TL/Manager.
- Ensure completeness/adequacy of data for a specified project. Coordinate with the site team.
- Have a good understanding of the relevant standards, and testing procedures.
- Prepare the reports as per the standard formats. Ensure customization is done if required from the client end.
- Keep track of completed, ongoing and upcoming jobs.
- Participate in the report discussions.
- Actively involve in training
ENTERPRISE SALES EXECUTIVE
The Enterprise Sales Executive reports to the Manager of Sales and is responsible for driving new revenue through targeted accounts. The ideal candidate should have experience in enterprise software and/or SaaS sales. This role will drive revenue growth by identifying and working on targeted accounts throughout the entire buyer’s journey. The individual must be able to comfortably engage with all levels of prospects, across multiple industries, using all available mediums including phone, email and social media. Experience in Fashion, Apparel, Uniform, and Workwear verticals is a must. The ideal person will be a self-starter, with strong attention to detail and the ability to work in a fast-paced environment.
Primary Responsibilities
- Execute a sales prospecting plan to penetrate target accounts and capture significant market share within identified industries.
- Source new sales opportunities through creative outbound prospecting and limited inbound lead generation
- Build relationships with key decision-makers across all accounts
- Effectively deliver product demonstrations to prospects/customers to showcase the value of Industry Intelligence
- Serve as a trusted advisor to prospects/customers to achieve desired business outcomes
- Remain knowledgeable of the company's products/services to support prospect and customer needs
- Drive event attendance for webinars, trade shows/conferences, executive dinners and other events. Meet and exceed quarterly and annual quotas
- Passionately support our commitment to creating an outstanding experience for our prospects and customers
- Disciplined use of Zoho.com (CRM) to record all communication with each lead, contact and account
- Work effectively with other team members (including AI team) and throughout the organization
Minimum Qualifications
- Bachelor's degree, preferably in business administration, marketing, or a technical discipline
- 2 to 3 years in an enterprise sales role in Fashion, Apparel, and Uniform vertical is a must (in North America / EMEA a definite plus) and good to have some experience in software / SaaS selling.
- Experience delivering product demonstrations to create value
- Experience generating proposals in PowerPoint (with the help of in-house graphics)
- Proven track record of quick learning and exceeding set goals (MUST)
Competencies
- Excellent verbal and written communication skills (MUST)
- An organized, detail-oriented individual capable of meeting quarterly and annual results
- Proven success in executing outbound targeted sales programs to achieve desired results
- Experience engaging with prospects through B2B selling efforts
- A team player who performs well independently
- Must be a confident, adaptable self-starter who thrives in an empowered, fast-paced environment
Location
Mirrorsize is a registered corporation with the State of New Jersey, USA. This role is based in Noida and will require travel to North America, and EMEA. You must have a valid passport.
Benefits
In addition to salary and bonus, the company also offers monthly commissions/incentives for meeting targets. You will also earn incentives for meeting your annual targets. The company offers travel allowance for international travel and other benefits.
Company
At Mirrorsize, our endeavour is to eliminate the need for physical body measurement and to minimize the chances of incorrect measurements using cutting-edge AI and Computer Vision technology to measure the human body accurately. Headquartered in New Jersey and is a recognized leader in AI-enabled solutions for the fashion and healthcare industries. We truly believe that AI can be disruptive, and transformational and can bring meaningful change in the supply chain of fashion, apparel, healthcare, and fitness industries.
Read more about Mirrorsize at

. Deep knowledge of FullStack Development via PHP 7 (Laravel or Phalcon) and React based tech stack.
. Deep understanding about Ubuntu OS, Nginx Server, PM2, Supervisor, PHP FPM.
. Good knowledge of microservices based architectures which can scale over a period of time.
. Should be able to create a plan to break an existing monolith into microservices.
. Hands-on experience on AWS IAM, EC2, Route53, S3, RDS, Elasticsearch etc.
. Define and maintain coding standards, and guide team members to comply with these standards.
. Onboarding new developers and members e.g. AWS IAM and granting access to repositories.
. Planning product technical requirements and SDLC for critical projects like ecommerce, real time gaming projects etc.
. Work on DevOps, CI/CD and automation initiatives in Favcy. . Researching and incorporating latest frameworks, design patterns and coding architecture to create a scalable product.
. Proactively working for Favcy OS Enhancements and obsession towards keeping the Favcy Cloud Infrastructure updated.
. Drive issue resolution, risk identification and mitigation, and dependency management.
. Maintaining security and implementing security processed for third party integrations and accounts.
. Designing or reviewing backend and frontend architectures and UML diagrams, test cases, website functionalities.
. Follow agile approach to get the projects done via daily scrum and project tracking.
. Plan and sequence release deployment activities like DB migrations in coordination with Release Management
. Monitoring backend and frontend telemetric data and project progress e.g. New Relic, Kibana.
. Planning project pipeline as per the deadlines and resources. . Collaborate with business analysis and quality assurance engineers to fix defects.
. Should be able to manage multiple projects and communicate to clients directly.
. Focus on a seamless experience for users by ensuring availability, latency, scalability
. Documenting features, APIs and workflows for client side integrations and onsite web-hook integrations.
Requirements
Must have Technical abilities:
. Passion for programming, excellent debugging skills, expertise in designing scalable backend architecture.
. Know-how for using Design Patterns, Caching, Batch Processing, Rest APIs, JSON, Microservices, Test Cases, Git, Nginx, Webpack, NodeJS, React
. Rich experience in third party integrations like RazorPay Payments/Payouts, Webhooks, Authentication Methods like OAuth2, .
. Can take technical decisions and finding creative solutions.
. Teaching someone something new which makes tech team motivated.
. Proactively resolving the issues of production
Soft Skills
. A good team player who can help the team whenever needed including coding if needed.
. Can communicate clearly and write well.
. Can speak eloquently and explain just about anything to anyone.
And you’re comfortable communicating in writing and on the phone
. Should be motivated and driven.
You volunteer for new challenges without waiting to be asked.
You’re going to take ownership of the time you spend with us and truly make a difference.
. Should point out the bad practices and bring a positive change in the culture.
. Should bring a sense of ownership among the team members.
. Should help the team to grow professionally and help them to achieve their professional goals.

Reporting to: Solution Architect / Program Manager / COE Head
Location: Noida, Delhi NCR
Shift: Normal Day shift with some overlap with US timezones
Experience: 4-7 years
Education: BTech / BE / MCA / MSc Computer Science
Industry: Product Engineering Services or Enterprise Software Companies
Primary Skills - Java 8/9, Core Java, Design patterns (more than Singleton & Factory),
Webservices development REST/SOAP, XML & JSON manipulation, CI/CD.
Secondary Skills - Jenkins, Kubernetes, Google Cloud Platform (GCP), SAP JCo library
Certifications (Optional): OCPJP (the Oracle Certified Professional Java Programmer) / Google
Professional Cloud Developer
Required Experience:
● Must have integration component development experience using Java 8/9 technologies
and service-oriented architecture (SOA)
● Must have in-depth knowledge of design patterns and integration architecture
● Experience with developing solutions on Google Cloud Platform will be an added
advantage.
● Should have good hands-on experience with Software Engineering tools viz. Eclipse,
NetBeans, JIRA, Confluence, BitBucket, SVN etc.
● Should be very well verse with current technology trends in IT Solutions e.g. Cloud
Platform Development, DevOps, Low Code solutions, Intelligent Automation
Good to Have:
● Experience of developing 3-4 integration adapters/connectors for enterprise applications
(ERP, CRM, HCM, SCM, Billing etc.) using industry standard frameworks and
methodologies following Agile/Scrum
Non-Technical/ Behavioral competencies required:
● Must have worked with US/Europe based clients in onsite/offshore delivery model
● Should have very good verbal and written communication, technical articulation, listening
and presentation skills
● Should have proven analytical and problem solving skills
● Should have demonstrated effective task prioritization, time management and
internal/external stakeholder management skills
● Should be a quick learner, self starter, go-getter and team player
● Should have experience of working under stringent deadlines in a Matrix organization
structure
● Should have demonstrated appreciable Organizational Citizenship Behavior (OCB) in
past organizations
Job Responsibilities:
● Writing the design specifications and user stories for the functionalities assigned.
● Develop assigned components / classes and assist QA team in writing the test cases
● Create and maintain coding best practices and do peer code / solution reviews
● Participate in Daily Scrum calls, Scrum Planning, Retro and Demos meetings
● Bring out technical/design/architectural challenges/risks during execution, develop action
plan for mitigation and aversion of identified risks
● Comply with development processes, documentation templates and tools prescribed by
CloudSufi or and its clients
● Work with other teams and Architects in the organization and assist them on technical
Issues/Demos/POCs and proposal writing for prospective clients
● Contribute towards the creation of knowledge repository, reusable assets/solution
accelerators and IPs
● Provide feedback to junior developers and be a coach and mentor for them
● Provide training sessions on the latest technologies and topics to others employees in
the organization
● Participate in organization development activities time to time - Interviews,
CSR/Employee engagement activities, participation in business events/conferences,
implementation of new policies, systems and procedures as decided by Management team.
- Preparing financial statements like Trial Balance, Profit and Loss account and Balance sheet for all the clients in Tally and Excel.
- Preparing accounting filings and qualification documents for licenses and compliances.
- Computating and payment/ filing of returns for Advance Tax, TDS, Professional Tax and GST
- Maintaining accounting ledgers and bank account reconciliations in Tally.
- Preparing cash flow / customised MIS for clients
- Handling cash-related transactions and structuring of transactions.
- Preparing reports & statements, providing necessary documents while Scrutiny / Assessment of Income Tax, Sales Tax, Service Tax etc.
- Finalizing of accounts and making necessary payments for statutory and applicable taxes.
- Preparing provisional balance sheet & P&L a/c for a period of three / five years to generate the estimated/ expected revenue earning or the financial position ahead for companies applying for Project finance and startup investments also
- Ensuring that all the client data is updated on timely basis
- Coordinating with clients and solving their queries
- Tracking client deadlines and making sure that they are always met
- Supervising junior staff and colleagues to ensure deadlines are always met Researching answers to questions when you are not clear about the correct answer and drafting responses
- Giving proper updates to clients and following up with them
- Filing for incorporation of new business structures like private limited company, OPC, LLP, partnership firm, etc.
- Preparing agreements and documents related to the company formation or amendment in company details.
- Passing of Board Resolutions for any changes in the company directors/ Shareholders Carrying out the procedure of share transfer / issue of shares etc
- Preparing TDS working sheet as per TDS chart rates
- Making online payment through internet banking Filing TDS returns including reconciliation via TRACES, issuing certificates and coordinating the same with other companies and individuals.
- Preparing GST working on monthly basis after calculation for GST receivable and payable from different type of customers / Vendors thoroughly and filing of returns through portal on a monthly and quarterly basis.
- Calculating monthly Professional Tax as per eligibility. Checking and verifying all vouchers of purchase, sales, receipts, payment and Journal entries for Internal audit till finalization and submission of relevant taxes.
Desired Candidate Profile
What you need to have:- Proven work experience of at least 5 years as a Senior Accountant
- Minimum Post Graduation in Commerce Field; additional certification in Finance field / Taxation field will be a plus.
- In-depth Knowledge of Finance & Taxation.
- Knowledge of labour laws and any other legal laws will be a plus
- Working of TDS on salary of employees
- E-payment of PTRC & PTEC & PTRC yearly professional tax returns with sales tax site (Form IIIB).
- Knowledge of all GST rates applicable for all types of services and products.


