Customer Support executive

Qualifications

• Inside Sales and Lead Generation skills
• Effective Communication and Customer Service abilities
• Sales experience
• Ability to work on-site in Noida, India
• Strong negotiation and persuasion skills
• Strong sales and negotiation skills
• Experience in international sales and logistics
• Excellent communication and interpersonal abilities
• Experience in the transportation or logistics industry is a plus
• Bachelor's degree in Business Administration or related field

Job Title: Tech Team Lead – Flutter

Department: Engineering

Location: Surat / Ahmedabad (On-site)

Employment Type: Full-time

About the Company

We are an AI-driven nutrition platform built to make healthier eating and living effortless. We translate ingredients and dishes into reliable nutrition profiles, then personalize recommendations based on goals, context, and preferences—across home cooking, daily routines, and restaurant ordering.

Our technology includes Flutter mobile apps, a Python/Django API, real-time data services, and machine learning models for tagging, ranking, and predictions. We’re building a delightful, safe, and scalable experience that helps users choose better meals and track progress—with strong standards for privacy, quality, and performance.

Role Summary

As the Tech Team Lead, you will lead a cross-functional engineering squad (Flutter, Backend, QA, and occasionally Data) to deliver secure, scalable product features on predictable timelines. This role combines hands-on architecture and coding with team leadership, agile execution, and quality ownership.

You’ll mentor engineers, improve engineering practices, and collaborate closely with Product and Design teams to ship impactful, user-centric experiences.

Key Responsibilities

• Own squad roadmap delivery — break down epics into milestones, estimate efforts, prioritize, and ensure timely releases.
• Provide technical leadership — define architecture, enforce coding standards, and guide trade-offs between performance, cost, and complexity.
• Contribute 30–50% hands-on coding — review critical PRs, pair program, and work on key modules.
• Ensure quality and reliability through robust testing (unit/integration/E2E), CI/CD gates, observability, and incident management.
• Mentor and manage 4–8 engineers — conduct 1:1s, set goals, and drive performance and career growth.
• Maintain security and compliance — apply secure development best practices (AuthN/AuthZ, PII handling, secret management).
• Collaborate with Product/Design on scope and acceptance criteria; communicate status, risks, and dependencies effectively.
• Keep technical documentation up to date — architecture decisions, system diagrams, runbooks, and release notes.

Required Qualifications

• 6–9+ years of software engineering experience, with at least 2–3 years in team/squad leadership.
• Strong backend expertise in Python, Django/DRF, REST API design, caching, queues, and WebSockets.
• Working knowledge of Flutter/Dart architecture and state management to lead cross-stack initiatives.
• Experience with CI/CD (GitHub Actions, Fastlane, Codemagic), containers (Docker), and AWS (EC2/ECS/ECR, S3, CloudFront, CloudWatch).
• Strong testing culture using PyTest, Flutter Test, and observability tools (logs, metrics, tracing, alerts).
• Excellent estimation, prioritization, and communication skills, with the ability to challenge scope when necessary.

Preferred (Nice to Have)

• Experience releasing and managing mobile apps (Play Console, App Store Connect, TestFlight).
• Exposure to Data/ML pipelines (batch vs. real-time inference, model versioning).
• Familiarity with security practices — OWASP, IAM, secret management, VPCs.
• Domain experience in health-tech or food-tech, or other privacy-sensitive industries.

Tech Stack You’ll Work With

• Mobile/Web: Flutter (Dart), React (optional)
• Backend: Python, Django/DRF, Celery, Redis, WebSockets
• Data/Storage: PostgreSQL/MySQL, MongoDB
• Infra/DevOps: AWS (EC2/ECS/ECR/S3/CloudFront/CloudWatch), Docker, Nginx, GitHub Actions, Fastlane, Codemagic
• Quality/Observability: PyTest, Flutter Test, Playwright/Cypress, Sentry, Crashlytics, OpenTelemetry (optional)

What does the core role include?

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance
• Designing stateless components in React Native
• Contributing in all phases of the development lifecycle
• Working with the developers to create and maintain a robust framework to support the apps
• Working with the developers to build the interface with a focus on usability features
• 
  

What else can you expect in the role?

• Prepare and produce releases of software components
• Optimizing performance for the apps
• Problem-solving skills, analytical mind, and positive attitude
• Ability to think from end users perspective and focused on improving the overall product experience.
• Deliver across the entire app life cycle concept, design, build, deploy, test, release to app stores and support
• 
  

What can fetch you brownie points?

• Hands on experience with React Native is required
• Hands-on experience in React Native APIs, ReactJS, Javascript, ECMAScript (OOJS) and JSX.
• Strong understanding of JavaScript ecosystem
• Hands on experience on Android in creating Hybrid / Native applications
• Demonstrable UI/UX experience on a large-scale app.
• Thorough understanding of React Native development tools like IDEs (Nuclide, Atom, Sublime Text, or Visual
• Good knowledge of JS frameworks like ReactJS is a plus.

Desired Skills and Experience

Hybrid Apps,React Native, Native iOS and Android Architecture understanding

About the company:

Gigmo Solutions is a fast growing tech. startup with a mission to fundamentally disrupt customer support industry through perfectly tuned symphony of Artificial Intelligence based conversational bots and Gig workers.

With our engineers spread out in 10+ countries across 4 continents, Gigmos is uniquely poised to fundamentally change the technical customers support industry.

Role - Python Developer

Experience 3+ Years

Work Location – Gurugram (Haryana)

Responsibilities

• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Integration of user-facing elements developed by front-end developers with server-side logic
• Developing RESTful APIs
• Implementation of security and data protection
• Integration of data storage solutions ( Postgresql,Mysql )
• Design, develop, and maintain web scraping scripts using Python.
• Use web scraping libraries like Beautiful Soup, Scrapy, Selenium and other scraping tools to extract data from websites.

Skills And Qualifications

• Expert in Python, with knowledge of Python web frameworks (Django, Flask, Fast API)
• Familiarity with some ORM libraries -SQL Alchemy /Tortoise
• Able to integrate multiple data sources and databases into one system.
• Understanding of the threading limitations of Python, and multi-process architecture
• Good understanding of REST APIs.
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Understanding of accessibility and security compliance
• Knowledge of user authentication and authorization between multiple systems, servers, and environments
• Understanding of fundamental design principles behind a scalable application
• Familiarity with event-driven programming in Python
• Understanding of the differences between multiple delivery platforms, such as mobile vs desktop, and optimizing output to match the specific platform.
• Able to create database schemas that represent and support business processes
• Strong unit test and debugging skills.
• Proficient understanding of code versioning tools ( Git )
• Familiarity with real-time databases ( PostgreSQL, MySQL )
• Must have worked in the field for at least 3+ years.
• Requires a bachelor's degree in computer science, Software Engineering or a related field from a good Institute (Tier-1, Tier -2 Colleges)
• Experience with Python development and web scraping techniques.

CTC: As per Industry Standards.

Who We are

At e6data (https://e6x.io/">https://e6data.io) we’re building core algorithms that makes querying 25 - 200X more performant (i.e. faster and/or cheaper) than every other analytics platform in the world. This results in billions of dollars of value unlocked across faster analytics, savings on compute / infra, and new use cases becoming possible.

Our core team has 100+ years of combined experience and 10+ patents across diverse but complementary disciplines like real time databases, time series databases, SQL OLAP engines, distributed computing platforms, stream processing, and log analytics. Two of the founding team are second time founders with past exits.

We are passionate about solving the deepest and most important problems in computer science, and believe in making our technology available to customers regardless of their location, size, or budget. Our vision is for e6data to power every analytical workload in the world - regardless of deployment scenario (cloud, on-premise, edge), across every use case (end user queries, ETL / data pipelines), and every latency requirement (batch, streaming / real time).

What you'll do?

• Write awesome code
• The focus will be on performance of our data platform
• Identify tactical and long-term product improvements (could be code, script, etc.)
• Responsible for Planning and executing Metadata and Governance tool supports
• Build our internal Data Platform using exdata
• Adding scalable functionality to the system for new features like UDF's, sql functions etc

What are we looking for?

• Worked with Python for a minimum of 2 years
• Well versed with Django REST framework
• Knowledge of document based data stores like MongoDB
• Strong team player
• A passion for continuous learning and growth (both at a personal and team level)
• Experience (or enjoys) working in a startup will be an added advantage

• Developing new product features
• Working on developing https://www.productmanagerhq.com/2018/10/product-strategies-for-switching-costs/">product strategies
• Problem Solving 
• Communication
• Analytical
• Project Management

• As an APM, you will be reporting to Product Owners. Our product is at a very young age, and hence has a long way to go. As an APM, you get to work on the vision of the product and get direct involvement with the ideation and implementation of product features. The key responsibilities of this position will be:
• Collecting quantitative https://www.productmanagerhq.com/2018/06/data-driven-vs-data-informed/">product data and metrics
• Synthesizing https://www.productmanagerhq.com/2018/08/effective-user-interviews/">customer research
• Gathering product https://www.productmanagerhq.com/2014/10/what-is-a-user-story/">requirements and aligning them with business goals
• Coordinating with https://www.productmanagerhq.com/2015/04/how-to-work-with-stakeholders-as-a-pm/">stakeholders to achieve the product vision

Responsibilities:

• Complete ownership of building and maintaining APP
• Deliver across the entire app life cycle design, build, deploy, test, release to app stores and support
• Open to work on both Android and iOS front end

Requirements:

• React Developer with 2 years of experience
• Solid understanding of Javascript, NodeJS fundamentals
• Full stack understanding of Backend services, API implementation and database systems.
• Experience in either iOS(Swift, Objective C, XCode) or Android(Android Studio, Java, Kotlin)
• At least 2 year of experience in React app development
• Ability to implement designs and functionality provided by UI/UX teams
• Understanding of production deployment of the app in the App Store and Play Store

Key Skills:

• React, NodeJS

Good to have:

• Familiarity with Analytics and AWS web hosting
• Android(Android Studio, Java, Kotlin, )
• Knowledge of server-side technologies like Node.js and frameworks available for it (such as Express, StrongLoop, etc depending on your technology stack)
• Willing to explore and work on other tech stacks