Customer Support executive

Role Overview

You will be responsible for end-to-end event execution, team leadership, documentation,

delivery timelines, and on-ground accountability.

Key Responsibilities:

- Lead end-to-end event execution from planning to dismantling

- Take complete ownership of event delivery timelines and quality

- Manage detailed operational documentation (checklists, BOQs, timelines)

- Supervise setup, rehearsals, live execution, and dismantle

- Coordinate vendors and on-ground teams

- Ensure strict adherence to timelines, safety, and processes

- Handle last-minute changes and crisis situations

- Prepare post-event reports, OT validations, and closure documents

Key Skills & Requirements:

- 5–8 years of hands-on experience in corporate event operations

- Strong accountability and ownership mindset

- Sharp eye for detail with zero-error execution approach

- Strong documentation and reporting skills

- Organized personality with structured working style

- Willingness to take full responsibility of delivery

- Flexible for long working hours and late-night setups

- Proven leadership skills

- Strong coordination and communication abilities

- Physically fit for on-ground execution

Perks & Benefits:

- Leadership Growth & Fast-Track Promotions

- Recognition & Performance Rewards Program

- Overtime Policy with Enhancement benefits

- Allowance for Late-Night Setups

- Medical Coverage

- 24 Annual Paid Leaves & National Holidays

- Annual Team Offsite

- stress management program under (wellness days)

- High-energy, growth-oriented work culture

Job Title:  Data Engineering Support Engineer / Manager

Experience range:-8+ Years

Location:- Mumbai 

 Experience :

Knowledge, Skills and Abilities 

- Python, SQL 

- Familiarity with data engineering 

- Experience with AWS data and analytics services or similar cloud vendor services 

- Strong problem solving and communication skills 

- Ablity to organise and prioritise work effectively 

Key Responsibilities 

- Incident and user management for data and analytics platform  

- Development and maintenance of Data Quliaty framework (including anomaly detection) 

- Implemenation of Python & SQL hotfixes and working with data engineers on more complex issues 

- Diagnostic tools implementation and automation of operational processes 

Key Relationships  

- Work closely with data scientists, data engineers, and platform engineers in a highly commercial environment 

- Support research analysts and traders with issue resolution 

Job Description: 

• Experience in Core Java, Spring Boot. 

• Experience in microservices. 

• Extensive experience in developing enterprise-scale systems for global organization. Should possess good architectural knowledge and be aware of enterprise application design patterns. 

• Should be able to analyze, design, develop and test complex, low-latency client-facing applications. 

• Good development experience with RDBMS in SQL Server, Postgres, Oracle or DB2 

• Good knowledge of multi-threading 

• Basic working knowledge of Unix/Linux 

• Excellent problem solving and coding skills in Java 

• Strong interpersonal, communication and analytical skills. 

• Should be able to express their design ideas and thoughts. 

We are seeking a dynamic and experienced Senior Pre-Sales Business Analyst to join our team. The incumbent will play a pivotal role in engaging with potential clients and channel partners, providing strategic insights, and crafting tailored solutions to address client needs. This role demands a blend of technical expertise, business acumen, and exceptional communication skills to effectively articulate our value proposition and drive revenue growth.

Responsibilities

· Engage with clients to understand their business objectives, challenges, and requirements related to computer vision applications.

· Conduct detailed analysis and document business requirements, ensuring clarity, completeness, and feasibility.

· Collaborate with the solutioning and development teams to propose innovative and technically viable solutions that meet clients' requirements.

· Act as a liaison between clients and internal teams, effectively communicating and translating business requirements to technical teams.

· Utilize the low-code platform and AI models to design innovative solutions that address client needs.

· Analyze client data and business processes to identify opportunities for optimization and efficiency gains.

· Develop comprehensive proposals and presentations outlining customized solutions tailored to each client's requirements.

· Collaborate with the sales team to develop compelling proposals, presentations, and demonstrations to showcase the value and capabilities of our computer vision products.

· Participate in pre-sales activities, including client meetings, presentations, and workshops, to support business development efforts.

· Conduct market research to identify potential clients, industry trends, and competitive landscape.

· Analyze market data and client feedback to refine product offerings and develop new solutions.

· Stay updated with industry trends, emerging technologies, and competitive landscape related to computer vision and provide insights and recommendations for product enhancements.

· Contribute to the continuous improvement of business analysis processes, tools, and methodologies within the organization. 

Qualifications

· Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field.

· 3-4 years of experience as a Business Analyst, preferably with pre-sales experience in the computer vision industry.

· Excellent communication and interpersonal skills to effectively interact with clients, understand their needs, and convey technical information to non-technical stakeholders.

· Proven experience in documenting business requirements, functional specifications, and use cases.

· Ability to collaborate and work effectively with cross-functional teams, including solution architects, developers, and sales professionals.

· Strong analytical and problem-solving skills, with the ability to think critically and propose innovative solutions.

· Proficiency in project management methodologies and tools to ensure timely and successful project delivery.

· Flexibility and adaptability to handle multiple projects simultaneously and work in a fast-paced environment.

· Willingness to travel as required to client locations for meetings, workshops, and presentations. 

Key Responsibilities:

1. Training the field team on Sales pitch on regular basis

2. Responsible for revenue generation through sales

3. Drive the off-line lead generation activities for the cities (primarily through referrals) 4. Ensure

minimum 50% sales conversion on the leads assigned to the team 5. Figure out new channels

to generate more leads off-line and ensure conversions on the same 6. Regular evaluation of

the sales team through test and measure their performance 7. Improve the sales efficiency of

the sales team

8. Tracking MoM performance for each of the field sales team

9. Work on the reports for the management and ensure data sanity

10. Real time handling the objection during sales and assisting the field sales team when they

are in front of the client

11. Share feedback on the pricing, policy change and other circumstances which may cause

downfall in sales numbers

12. Conduct motivation sessions with team to keep their moral high

GeoSpoc is looking for passionate Senior Frontend Engineers to join the software engineering team and help build elegant, intuitive interfaces to analyse geospatial data.

• A passionate developer with solid understanding of software basics.
• Always willing to learn and explore upcoming technologies.
• Pro-active, reliable and result oriented.
• Someone who can continuously perform in a fast-paced environment.

• Extensive experience building and maintaining responsive web interfaces using modern JavaScript, HTML & CSS tools and client-side frameworks like React or Vue
• JavaScript -
• Extensive knowledge of JavaScript. ES6, polyfills, etc.
• Writing good code with proper use of Linters.
• Good to have -TypeScript and/or JSDoc
• Minimum 1 years of experience in state management libs such as Vuex or Redux.
• Proficient in agile software development practices: version control, Kanban, ticketing, peer-reviews
• Test driven development, continuous integration and continuous deployment.
• Experience with docker and container orchestration
• Good understanding of micro-services architecture
• Experience building solutions for the cloud; using AWS, Azure, GCP etc.
• Has had hands-on experiences in developing performance driven Progressive Web Apps

• js / React - 1.5 to 3 years
• State Management - 1 to 3 years
• Vanilla JS - 3 to 5 years
• Karma / Jest - 1 to 3 years
• Map libs - 1.5 to 3 years
• Docker - 1.5 to 3 years
• HTML5 / CSS3 - 2 to 5 years