Customer Support executive

mavQ is seeking a motivated Consultant to join our team. You will be an integral member of the Professional Services team dedicated to work on the recently acquired mavQ’s Electronic Research Administration products built on a REST based Java platform running in Tomcat. The work is about 70% implementation and new development and 30% maintenance.

Work Location: Hyderabad, India.

What You will be doing:

• Work closely with the Business Analysts and Project Managers to implement the products on new customer sites 
• Analyze client requirements and match with system functionality to develop SOWs.
• Develop tools and applications with producing clean, standardized, and scalable code
• Look into ways implementation tasks can be automated using appropriate tools and scripting
• Troubleshooting bugs and answering implementation questions from customers and the product teams. 
• Collaborate with other cross-functional teams
• Ensure change management processes are followed
• Ensure software is up-to-date on latest versions of Apache Tomcat, Apache Solr and Java

What you will bring:

• Overall 2-5 Years of experience.
• Web development using Java, JavaScript, XML, XSLT, CSS, REST API, Apache Solr, Apache XSL-FO, Apache Tomcat
• Database knowledge of SQL, T-SQL
• Some ETL experience - Knowledge of Pentaho Business Intelligence / Pentaho Data Integration preferred.
• Basic understanding of upgrading Java applications running on Tomcat to newer versions of Java and Tomcat. 
• Basic understanding of cloud computing & distributed systems.
• Basic understanding of command-line interfaces & shell
• Internally motivated, able to work proficiently both independently and in a team environment  
• Strong communication skills with both internal team members and external business stakeholders 
• Strong initiative to find ways to improve solutions, systems, and processes
• Experience with agile development methodologies including Kanban and Scrum
• Analytical mind with problem-solving aptitude

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation
• Personal Accident Policy (Disability Insurance) -
• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered
• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Professional Development opportunities through various mavQ sponsored certifications on multiple technology stacks including Google Cloud, Amazon & others

Job Description:

• 5-8 years of experience as business analyst preferably with some experience in healthcare domain
• Experience in capturing/ defining requirements and creating business requirements document/ software requirements specifications
• Extensive and hands on experience in creating wireframes using tools like Visio etc.
• Experience in communicating with stakeholders across the board, including clients, business team, and the development team to make sure the goals are clear and the vision is aligned with business objectives
• Experience as a BA in software development/ implementation projects is a must
• Experience in creating and prioritizing the list of user stories/ backlog items and prioritize them based on the overall strategy and business objectives
• Experience in overseeing the development of the product and taking necessary steps to keep the project on track
• Strong communication skills, documentation skills. Excellent PPT, word and excel skills are a must

 Good to have

• Have worked with hospitals or outpatient clinics or public sector healthcare entities
• BA may have to travel for a few weeks Internationally

• Design and development of automotive feature/function software/components (ACC, AEB, TSR, LKA etc.) for ADAS/AD systems
• Coordination and regular interaction with different stakeholders and teams like testing, requirements, leads etc.
• Participate in SW requirement generation, SW architecture, detailed design etc

Role: PHP Developer

Experience: 8-10 yrs

Location: Bangalore

Notice Period: 15 days or less

Job description:

The ideal candidate is a highly resourceful and innovative developer with extensive experience in the layout, design and coding of websites specifically in PHP format. You must also possess a strong knowledge of web application development using PHP programming language and MySQL Server databases. 

Responsibilities

• Perform a mix of maintenance, enhancements, and new development as required
• Work in a data analyst role and with business intelligence applications
• Document features, technical specifications & infrastructure Responsibilities
• Work cross-functionally to convert business needs into technical specifications

Qualifications

• 8-10 years of experience in web development and software design
• Expertise in front-end technologies (HTML, JavaScript, CSS), PHP frameworks, and MySQL databases
• Good experience in Laravel

Employment Type

• Full-time

Frontend Developer.

Experience: 3 - 5 years

Skills: React , UI Development, JavaScript,  HTML5, CSS , J Query, JSON, Bootstrap, Typescript, 

Optional:  jasmine, karma

• Responsible to develop web applications using React.
• Write and maintain the front-end code of web applications & To work in UI development.
• Experience in Responsive / Material UI Development.

• Able to interact with the team and understand functional requirements and create design documents for new features.
• Exposure to bug fixing, maintenance, continuous integration releases.
• Participate in sprint planning and story elaboration sessions.
• Candidate should be able to work independently in an Agile project.
• Experience with Test-Driven Development, Integration testing and Agile processes.

 Job is based out of Gandhinagar.
FE will work as a decision maker for the trucker side, where he will be entitled to take decisions regarding truck on-boarding, trip finalization, ongoing trip issues or payment related issues, etc. FE will make decisions regarding trucker side operations with taking the Admin team in confidence.

✔ During trucker on-boarding, if any of the truck owners are having more than ten numbers of trucks with the same owner; FE will have to notify the accounts department about it for taxation purposes.

✔ Any kind of internal communication from the trucker side such as communication with material side, admin team, accounts department, or any other department of the organization will be done only through FE.

✔ The same way any communications from the trucker side with individuals who are not part of an organization such as truck owners, transporters, and other stakeholders will be done under direct monitoring of FE.

✔ FE will also have to guide the executives to upload dummy truck-ads to keep the consignors engaged on our platform, but this task shall be done under strict monitoring of FE.

✔ FE will also have to guide and support the executives to finalize the trips.

✔ All the advance payments for finalized trips will be firstly verified by FE, then only he/she will communicate it to the accounts department.

✔ During the loading the process if there is any damage by the driver within the premises of the consignor, FE will have to communicate with the truck driver/owner and SME/CP to make the settlements. In such cases, the final decision will be taken by FE and SME mutually with the admin team in confidence.

✔ In the same way, if there is any damage to the material while unloading, FE will communicate regarding these with truck driver/owner and SME/CP to make settlements. In such cases, the final decision will be taken by FE and SME mutually with the admin team in confidence.

✔ In case of Payment delay or no payment conditions, FE will coordinate with SME and take decisions for trip continuity.

✔ In case of any major breakdown, accident, material/vehicle damage or seizure of vehicle/material by any authority FE will have to communicate with the truck driver/owner to continue the trip.

The Qlicksense Architect is responsible for the assessment of business requirements, collection and identification of technical specifications, and the subsequent development of technology solutions that require development to be viable.

Applying architectural and engineering concepts to design a solution that meets operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability and manageability

What more?

• Hands-on experience 5 + in Qlik Sense development, dash boarding and data modelling and reporting (ad hoc report generation) techniques.
• Must be good at Data transformation, the creation of QVD files and set analysis.
• Experienced in application designing, architecting, development and deployment using Qlik Sense. Must be efficient in front-end development and know visualization best practices.
• Strong communication skills (verbal/written) to deliver technical insights and interpret the data reports to the clients. It also helps in understanding and serving the client’s requirements.
• Leadership qualities and thoughtful implementation of Qlik Sense best practices in order to deliver effective Qlik Sense solutions to the users.
• Able to comprehend and translate complex and advanced functional, technical and business requirements into executable architectural designs.
• Creating and maintaining technical documentation.
• Experienced in data integration through extracting, transforming and loading (ETL) data from various sources.
• Experience with healthcare a plus