Shvasa Careers

Shvasa is a yoga startup focused on taking authentic yoga practices from India to the western world.

We are a team of internet entrepreneurs who love yoga as much as we love science. Our vision is to lighten thw load of humanity one breath at a time.

The real pandemic in the world is stress, anxiety, and procrastination. Yoga has all the tools which if practiced consistently can help you reach your highest potential. Here we bring the best teachers on our platform and give them all the tools necessary to make a practitioner's journey easy and super effective.

We are a small team of calm and passionate folks who would want like-minded people, who share the love for yoga and also are the best in their respective specializations, to join our team.



• Gather and evaluate user requirements in collaboration with product managers, UX designer,s and engineers
• Illustrate design ideas using storyboards, process flows, and sitemaps
• Design graphic user interface elements, like menus, tabs, and widgets based on our brand style guide
• Develop UI mockups and prototypes that clearly illustrate how sites function and look like
• Create original graphic designs (e.g. images, sketches and tables)
• Prepare and present rough drafts to internal teams and key stakeholders
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors, and images

You'll be a great fit if you

• Proven work experience as a UI/UX Designer
• Portfolio of real-world live products 
• Knowledge of wireframe tools (e.g. Figma, Sketch, or Adobe XD)
• Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
• Team spirit; strong communication skills to collaborate with various stakeholders
• Good time-management skills
• BSc in Design, Computer Science or relevant field
• Want to spend the next few years designing a great product with a fun team :)

You'll work with a lean team of like-minded people looking to make a dent in the world.

Shvasa is a yoga startup focussed on taking authentic yoga practices from India to the western world.

We are a team of internet entrepreneurs who love yoga as much as we love science.

Our vision is to lighten thw load of humanity one breath at a time.

The real pandemic in the world is stress, anxiety, and procrastination. Yoga has all the tools which if practiced consistently can help you reach your highest potential. Here we bring the best teachers on our platform and give them all the tools necessary to make a practitioner's journey easy and super effective.

We are a small team of calm and passionate folks who would want like-minded people, who share the love for yoga and also are the best in their respective specializations, to join our team.



• Handle the dual role of being the face of the brand to the customers, and the voice of the customer to the company.
• Handling customer queries related to Shvasa's products, brand, sales, payments and other related topics.
• Own the Live chat feature and inbound customer calls
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Create and present reports as required.
• Provide internal teams with constant feedback to improve products and processes as per valid customer needs.

Key skills required

• Proven customer support experience or experience as a client service representative
• Exposure to US customers, with excellent oral and written communication skills in English.
• Ability to independently handle queries, proactively update one's own knowledge by keeping in touch with other stakeholders.
• A customer focussed mindset with the sensitivity to handle complex queries and escalations as well.
• Ability to work in fast paced and high pressure environment
• Ability to problem solve, multi-task, prioritize, and manage time effectively Note: This is a night shift role.

1. Explaining and demonstrating products to customers.
2. Meeting sales targets.
3. Compiling weekly and monthly reports.
4. Maintaining client records.
5. Engaging with their client and creating a positive relationship with them.
6. Figuring out what your client wants and tailoring your pitch accordingly.
   
   
   
   Key skills required
   
   1. Exposure to US customers, with excellent oral and written communication skills in English.
   2. Proven experience 
   3. Ability to learn and grow. 
   4. A customer focussed mindset with the sensitivity to handle complex queries and escalations as well.
   5. Ability to work in fast paced and high pressure environment
   6. Ability to problem solve, multi-task, prioritize, and manage time effectively
   
   Note: This is a night shift role (10pm-6am) or afternoon role (3pm -11pm)