Customer Relationship Manager

Source new sales opportunities through inbound lead follow-up and outbound cold calls.
· Understand customer needs and requirements
· Route qualified opportunities to the appropriate sales executives for further development and closure.
· Close sales and achieve weekly & monthly targets.
· Maintain and expand your database of prospects within your assigned territory.
· Focus on sharing best practices Skills Required Product, Candidate Attributes Behavioural.

Skill and Competencies required:
Functional
1. Knowledge about Outbound Telesales metrics
2. A flair for sales with a go-getter attitude .
1. Ability to mould sales pitch according to the client behaviour & background
2. Ability to withstand pressure & work in a fast-paced environment
3. Good proficiency in English.
4. Objection Handling and Negotiation Skills.
5. Basic computer skills – MS Excel, Word.
Behavioural
1. Communication – Oral & Written skills, Listening
2. Empathy
3. Self-driven
4. Willingness to learn.
5. Good time management abilities

Job Description -

1. ACSM or CSP(SM) or PSM(III) certified (Preferred CSP(SM))
2. SAFe(SA) or SAFe(SM)
Qualifications - Added Advantage
3. PMI- ACP
4. PMP
5. ICP-ACC

Experience-
6+ solid experience on Scrum Mastery facilitation/leading, medium/Complex projects involved multiple technologies (Web, Mobile, Backend, API etc)

Expected Skills

• Sound knowledge in Agile Methodology ( Lean,Agile,Scrum,SAFe) Proven servant leadership
• Conflict resolution capability
• Building high performance Teams
• Identify impediments and eliminate in a timely fashion.
• Experienced working with Mobile App/Web/ Backend development teams.
• Deliver projects in challenging circumstances

About Us

Felicity literally means 'happiness'. We were conceived with the mission to make the world a happier place. Our core team is a mix of young startup leaders and seasoned doctors. Our mission in life is to make top-class talk therapy affordable and available anytime, anywhere to all those who could benefit from it. We strongly believe that mental health goes beyond labeled psychiatric illnesses and encompasses stress, anxiety, and other uncomfortable feelings that we have daily. We seek to spread that awareness and increase the number of people seeking therapy at the right time to improve their well-being. If you relate to the mission and it excites you to be part of an early-stage startup journey, we invite you to help us make the world happier, one life at a time.

 

The opportunity we are looking for a MEAN Stack developer to manage the frontend, backend and server-side of our Product. We are looking for someone passionate about performance, reliability, and design with the experience and credentials to back up that passion. Someone who can take ownership of applications, work on responsive design and solve technical challenges and take pride in their solutions and code. The person should be able to translate the business requirements into world-class code.

What You'll Do

• Work with development teams and product managers to ideate software solutions
• Build the front-end and back-end applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective REST APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Provide technical expertise and leadership for Web Technology
• Provide design feedback to our design team
• Be responsible for end-to-end development and support cycle
• Provide client-facing presentations and support as needed.

Who You Are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum Requirements

• Strong knowledge and working exposure on the MEAN stack.
• Good understanding of server-side templating languages
• Creating database schemas that represent and support business processes
• Proficient understanding of code versioning tools, such as Git
• Understanding of Time-Space Complexity / Optimization
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Ability to design and build extremely reliable, scalable, and high-performing enterprise systems
• Knowledge and experience with AWS cloud environment and services
• Deep understanding of Software Development methodologies, delivery frameworks
• Experience working with the latest design patterns
• Passion for clean design and library/modular grade coding
• Ability to work in agile methodologies in a distributed team environment.
• Experience working with Git and GitFlow model
  
  

Location
• Jaipur, India

Java Experience 5 years in development.
Good knowledge on Microservices , spring boot , Rest API , Algorthims, Data Structures.
Always a plus who can join immediately.

We have a role for Fullstack Developer who can join within 2 weeks- Strong experience in Java along with any MVC framework like : Play/Spring/Grails/Struts along with Hibernate/JPAExperience with frontend technologies : Angular JS, HTML & CSS- Strong OOP fundamentals, Java, XML, JSON, AJAX, Web Services, RDBMS, NoSQL, Web socket, Session Management- Experience in JSON/XML and REST based Web Service based integrations.- Creating database schemas & multiple distributed architecture along with migration, transformation using queries and scripting- User authentication and authorization between multiple systems,servers, and environments- Proficient understanding of code versioning tools, such as GIT- Understanding accessibility and security compliance- Experience with Agile/Scrum development methodologiesPlease let me know your salary details and notice period.

Higrocer team is looking for a talented, smart, experienced and entrepreneurial Business Manager/Head/Lead/Specialist to help us deliver a world-class product in the social media and e-commerce space. You will be working on an exciting new product that will change the way we discover products and shop for them online. You will be joining a dynamic and creative group who set a high bar for innovation and success in a fast-paced and changing environment.

Designation: Business Head - eCommerce - Comfort Food Ecosystem

Location: Mumbai

This role will have end-to-end ownership of this e-commerce business with Digital First mindset. You will create the Digital Selling Strategy, help build the prototype and beta-version of the product and work closely with the internal and external stakeholders.

We expect the Business Manager/Head/Lead/Specialist to be a passionate customer advocate with proven analytical capabilities and project management skills, extreme attention to detail, online/mobile technology understanding, social media marketing skills and the ability to effectively prioritize and multi-task.

The Business Manager/Head/Lead/Specialist must be an effective negotiator and an excellent communicator in working with partners and vendors, as well as with internal cross-functional teams. The ideal candidate will be a self-starter with a passion for Digital First on product & technology, a high level of flexibility, commitment, and a sense of ownership


An Ideal Candidate will be able to:

Act as the business owner for this e-commerce product, possessing a complete understanding of internal and external variables that impact the business
Develop a detailed understanding of the product development and go-to-market process for the Digital First business, as well as the factors that drive success within each segment of our business
Must Have experience in FMCG Food & Beverages or OTC marketing
Responsible for managing the ecommerce business, apart from building and cost effective and efficient business model
Responsible for establishing a system and process that is standardized, reasonable and suitable for the Indian e-commerce sales model, and effectively complete the whole process management of the sales process
Manage Revenue and Gross Profit Targets for E-commerce and grow the business digital interventions
Planning, Executing & Handling complete business operations of e-commerce at each level
Understand the characteristics of Indian e-commerce market and use the platforms superior resources to establish and build the overseas e-commerce network
Front-end operations, Product Assortment, Supply chain, Distribution and CRM
Over-seeing and executing Pan-India level deliveries for a seamless operation
Planning and implementing visibility activities for the brand for the e-commerce clients
Campaign Analytics Strategies & implementation for maximizing revenues and customer experience
Manage the user experience of the website including site navigation, content development, checkout funnel and promotional campaigns
Responsible for the development of effective e-commerce website branding, planning and marketing programs
To create engagement via digital marketing plans to ensure maximum brand visibility on a platform
Formulate a comprehensive account wise strategy for e-Commerce channel
To drive operational excellence by developing models to improve process efficiency, reduce delivery costs; and led efforts to expedite vendor sign-up process
Create business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating merchandising and pricing strategies.
Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets.

Basic Qualifications

Bachelor’s degree in technical field preferably from prestigious institutions
6+ years of product management experience developing and launching products
5+ years of experience in the e-commerce space with exposure to social media trends, online marketing and brand building
Experience managing multiple projects - prioritization, planning and task delegation
Ability to develop & drive business strategy
Multiple successful launches of V1 products in a rapid growth environment
Hands on experience working in an Agile environment with a short iteration cadence
Proven track record of taking ownership and driving results
Exceptional interpersonal and communication skills, both written and verbal

Key Skills & Requirements: Expertise in server-side Java programming Broad experience in overall system design and implementation Knowledge of creating and consuming web services,XML, JSON Knowledge of Reflection APIs, Multi-threaded applications, IPC, Database concepts Experience writing robust unit tests Excellent analytical, logical, debugging skills Practical experience working within a software development process like the Agile model Good communication skills Interest in learning and working across various other languages, technologies and domains

We are looking to hire outstanding individual to join our Engineering team to manage and support the database infrastructure. What is the job like? *Manage Postgres server database product lifecycle in production and pre-production environments. *Monitor system health and performance and ensure high performance, availability and security. *Apply data modelling techniques to ensure development and implementation support efforts meet integration and performance expectations. *Independently analyze, solve and correct issue on high priority. *Assist developer with complex query tuning and schema. *Provide 24x7 support for the production database and help in outage resolution. What do we look for? *4+ years of strong experience with Performance tuning and optimization. *Experience in High Availability, maintenance and Disaster Recovery plans. *Good understanding and experience in Backup, restore and recovery models.