Customer Relationship Manager

Job Title Manager - Talent Acquisition

Reports to HR Head

Span of control Team – Talent Acquisition Specialists

Part II – Role overview

Principal Purpose • Collaborate with department managers regularly and proactively

identify future hiring needs. Attract and recruit candidates at the

right cost, time, and quality. Explore and optimize all channels of

sourcing - Internal & External. Build a talent pipeline for future

hiring needs.

• Drive excellence, experience design and data-driven decision

making.

Part III – Key Responsibilities

• Identify talent needs and translate them into an agreed recruitment

plan, aimed at the fulfilment of the needs within time, budget and

quality constraints.

• Develop an in-depth knowledge of the job specifications to include

experience, skills and behavioral competencies needed for success

in each role.

• Conduct in-depth vacancy intake discussions leading to agreement

with hiring manager on proposed recruitment plan.

• Partner with stakeholders to understand business requirements,

educate them on market dynamics and constantly evolve the

recruitment process.

• Create a hiring plan with deliverables, timelines and a formal

tracking process.

• Coordinate, Schedule and Interview candidates within the

framework of the position specification. Possess strong ability to

screen, interview and prepare a candidate slate within an

appropriate and consistent timeline.

• Conduct in-depth interviews of potential candidates,

demonstrating ability to anticipate hiring manager preferences.

• Build and maintain a network of potential candidates through

proactive sourcing/research and ongoing relationship management

• Recommend ideas and strategies related to recruitment that will

contribute to the growth of the company, implement new

processes and fine-tuning standard processes for recruiting that fit

within the Organization's mission to deliver high-value results to

our customers.

• Participate in special projects/initiatives, including assessment of

best practices in interviewing techniques, leveraging of internal

sources of talent and identification of top performers for senior-

level openings.

• Build an “Employer Brand” in the Talent Market and Drive

Improvements in the Talent Acquisition Process

• Collaborate with marketing and communications teams for

integrated branding campaigns.

• Monitor and improve onboarding satisfaction scores and early

attrition rates by tracking feedback from new recruits across.

• Coordinate with HR operations, IT, medical admin, and business

functions to ensure Day 1 readiness (system access, ID cards,

induction slotting, etc.).

• Ensure fast TAT, high-quality selection, and seamless onboarding

process management.

• Develop KPI dashboards (time-to-fill, cost-per-hire, quality-of-hire,

interview-to-offer ratio) and present insights into leadership.

• Mentor and develop a high-performing recruitment team; manage

performance and succession planning.

Part IV – Desired Skills

• Strategic thinker with analytical mindset.

• Change agent able to scale processes across multiple teams or

geographies.

• Project management and process optimization abilities.

• Strong employer branding and candidate experience focus.

Part V – Desired Experience & Qualification

• 10+ years of experience in HR with major exposure in Talent

Acquisition, preferably in the IT industry.

• Bachelor’s or Master’s degree in Human Resources (Mandatory)

Navtech is looking for a prolific and talented - Content Writer/ Content Creator- to write and produce various types of web content and blog regularly, to expand our company's digital footprint.

Working as a Technical Content Writer at Navtech, you will:

• Write or edit internal and external communications including announcements, press releases, articles, corporate reports, presentations, White papers, Case Study, Technical Blog Posts, Forum Posts, How-to Guides etc.
• Work closely with cross-functional teams to ensure clarity, completeness, accuracy, and compliance to organizational standards in documentation
• Assist in drafting RFP responses, bids, and other client proposals.
• Maintain an up-to-date repository of content and ensure its availability to relevant stakeholders across the organization.
• Write and edit website content as per the SEO standards and maintain company Web pages and blog(s).

Who Are We Looking For Exactly ?

• A person with flair for creative writing with an interest in content research, writing and content editing.
• Person up-to-date with best practices in writing for the web, social media trends, web usability, web design, and business/industry trends.
• 3+ years experienced in technical content writing with Bachelor’s degree and throughout education in English medium.
• Experience in content writing for B2B/enterprise audiences, particularly in AI-related domains, including technical blogs, white papers, case studies, and thought leadership content.

Why us:

• Yearly performance reviews and Appraisals.
• Competitive pay package with additional bonus & benefits.
• Work with US, UK & Europe based industry renowned clients for exponential technical growth.
• Medical Insurance cover for self & immediate family.
• Work with a culturally diverse team from different geographies.
• Exposure to events and branding opportunities.

About Navtech:

Navtech (Navaratan Technologies Pvt. Ltd.) is a B2B AI and enterprise solutions company with over 10 years in the market, 300+ enterprise clients, and teams across India, the US, and UAE.

We build Domain-Specific Language Models (DSLMs) — AI trained on the workflows, terminology, and decision logic of specific industries, not generic data. Our clients are mid-market companies in sectors including financial services, insurance, media, HR tech, and telecom. We also implement and customise ERP systems and build bespoke enterprise applications.

Our focus is on getting AI into production. The work we do turns pilot projects into real business outcomes — measurable efficiency gains, cost reductions, and competitive advantages our clients can point to.

We are a Frappe/ERPNext Bronze-tier certified partner with a growing international presence. If you want to build real B2B marketing skills in a fast-moving AI company, this is the right place to do it.

Job Details:

Job Title: Linux Admin

Location: Mumbai-Powai

Shifts: Rotational Shifts

Job Description:

Job Overview:

● Experience in Customer Support with an enterprise software organization.

● Experience with Linux or UNIX administration (Clustering, High Availability, Load Balancing, etc.).

● Hands-on experience in managing web servers (Apache, Tomcat, JBoss).

● Elementary database (SQL Server, MySQL, Oracle) operational knowledge.

● Proficient with Scripting or other programming languages.

● Hands-on experience on ticketing tools (Jira / Freshdesk).

● Readiness to work shifts and/or be on call and/or put in extra hours for task closure.

● Excellent verbal, written, presentation and interpersonal communication skills.

● Fast learner who can pick up new technologies.

● Capable of working with a cross-functional team to solve business and technical problems.

● Ability to make complex technical matters easy-to-comprehend for non-technical persons.

● Highly driven individual with an execution focus and a strong sense of urgency.

● High level of enthusiasm about helping and serving clients, strong customer and solution- oriented personality.

● Ability and willingness to travel, if required.

The Role:

● Render exceptional first-tier phone/email support for efficient resolution of technology and functional problems across all products.

● Take ownership of user problems and be proactive when dealing with user issues.

● Follow an established set of processes while handling support requests.

● Report any issue that may significantly impact the business.

● Follow standard procedures for proper escalation of unresolved issues to appropriate internal teams.

● Ensure all calls are logged in the ticketing logging system & every activity is updated.

● Ensure users and management are notified during downtimes with complete information.

● Identify and learn more about the software and hardware used/supported by the organization.

● Research, diagnose, troubleshoot and identify solutions to resolve customer issues. Prepare accurate and timely reports.

● Document knowledge in the form of knowledge base tech notes and articles.

Additional / Preferred Skills:

● Exposure at client sites is desirable.

● Experience in the Financial Service industry or Banking applications is desirable

Backend Development & API Design

·      Design, develop, and maintain scalable and high-performance REST APIs using FastAPI.

·      Implement robust and secure authentication and authorization mechanisms.

·      Ensure seamless data flow and communication between frontend and backend services.

Database & Performance Optimization

·      Work with SQL databases (PostgreSQL, etc.), including writing optimized queries and managing database schemas.

·      Implement data storage solutions that ensure high availability, performance, and scalability.

·      Monitor database performance and troubleshoot any issues proactively.

Server-Side Logic & Security

·      Develop and maintain scalable microservices using Python.

·      Implement security best practices to protect data integrity and prevent vulnerabilities.

·      Handle server-side logic to support business requirements efficiently.

Monitoring & Analytics

·      Implement monitoring tools to track application performance and system health.

·      Set up logging mechanisms for better debugging and system observability.

·      Use analytics to optimize application performance and database efficiency.

General Engineering Responsibilities

·      Collaborate with front-end engineers to ensure seamless API integration.

·      Write clean, maintainable, and well-documented code.

·      Stay updated with the latest backend technologies, frameworks, and best practices.

EXCITED ABOUT YOUR TASKS?

Team Leadership:

● Lead, mentor, and manage a team of recruiters responsible for sourcing freelance interview panel members based on client requirements.

● Ensure that the team achieves its sourcing and onboarding targets effectively.

Panel Sourcing & Onboarding:

● Collaborate with recruiters to source potential panel members using various tools like Naukri and other databases.

● Oversee the onboarding process to ensure smooth integration of panel members into Incruiter’s system.

● Leverage technical expertise in IT profiles (e.g., software development, data science, DevOps, cloud computing, cybersecurity and niche technologies) to identify candidates with relevant skills and industry experience.

Relationship Management:

● Build and maintain strong relationships with onboarded panel members to ensure their satisfaction and continued collaboration.

● Handle escalations and resolve issues promptly and professionally.

Quality Assurance:

● Ensure that the panels provided to clients meet high-quality standards and align with the specific job descriptions shared by clients.

Reporting & Coordination:

● Provide regular updates and reports to higher management on team performance and onboarding progress.

● Work closely with the client success and operations teams to align goals and deliverables.

Qualifications:

● A minimum of 10+ years of experience in recruitment or a similar role.

● Proven team management experience is mandatory.

● Proficiency in using recruitment tools and databases such as Naukri, LinkedIn, and other sourcing platforms.

● Strong communication and interpersonal skills.

● Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

● Experience in relationship management with freelancers or external consultants is a plus.

Why Join Us?

● Be part of a fast-growing platform revolutionizing the way companies hire interview panels.

● Opportunity to lead a team and make a significant impact on client success.

● Work in a collaborative and innovative environment.

About Company

Our client is a Tech Based Platform for freelance Photographer, Videographers, Food stylist and Cinematographer. Founded by alumni of IIM Bangalore. They are operational in about 100 Cities and 28 Countries. Leader in Food and Real Estate Photography. Done about 7000+ projects across the Globe.

Roles & responsibilities:

• Recruiting for multiple profiles including Technical and Non-Technical roles
• Appraisal handling and implementation
• Employee feedback and grievance handling.
• HR Generalist role including basic employee management, payroll, attendance leaves and statutory compliances.
• Developing clear policies and ensuring policy awareness.
• Grooming and Soft Skills training and quality check from time to time.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field required.
• At least 3 years of human resource management experience preferred.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.

Our Engineering Team 

Keka Engineering Team follows modern engineering practices and works with latest stack. Refactoring is central to our philosophy to evolve the design, maintain code consistency and adapt to dynamic business needs. We believe in DevOps practices, there is no fixed release cycle; our CI/CD pipeline, deployment automation, blue-green deployment and other related practices gives us flexibility to deploy multiple times a day (if required). Our Engineering team is made up of small cohesive teams embracing Agile; working on focus areas to deliver awesome experiences to our Customers. Keka Engineering Team works on complex technical challenges, learns & adapts and most importantly; we have fun along the way.  

As a Mobile developer you are required to work with a team of architects, and developers to create mobile applications.

·       Design and build applications for the iOS platform

·       Ensure the performance, quality, and knowledge of best practices

·       Collaborate with a team to define, design, and ship new features

·       Identify and correct bottlenecks and fix bugs

·       Help maintain code quality, organization, and automation.

·       Working knowledge of the general mobile orientation, architecture, trends, and emerging technologies.

·       Solid understanding of the full mobile application development life cycle.

·       Must have good analytical, debugging, and problem-solving skills.

·       Self-starter having the ability to independently acquire the knowledge required in succeeding his job.

·       Good communication skills. Should be able to discuss requirement for stake holders like, Product Owner and other Business stakeholders

·       Proficient with Swift 5 & above

·       Strong understanding of MVVM Architecture and should be able to demonstrate working experience

·       Strong knowledge of Design patterns

·       Strong with Auto layout and Storyboard for proficient user interface creation

·       Experience with iOS frameworks such as Core Data, Core Animation, etc.

·       Experience with Online/Offline storage, threading, and performance tuning

·       Familiarity with RESTful APIs to connect iOS applications to back-end services

·       Knowledge of UX standards

·       Should have experience with Unit Testing

·       Understanding of Apple's design principles and interface guidelines.

·       Review code, follow best practices for coding guidelines

·       Proficient with writing reusable code

·       Familiarity with cloud message APIs and push notifications, social media integration, and integration of analytics

·       Knack for benchmarking and optimization

·       Proficient understanding of code versioning tools (Git / SVN, Swift Package Manager, Cocoa Pods)

·       Familiarity with continuous integration

·       Knowledge of Appstore Deployment process/norms

·       Good knowledge of Certificate and Profile creations

·       Good knowledge of distribution builds for testing over TestFlight or similar distribution tools.

About Mudrantar Solutions Private Limited 

Mudrantar Solutions Pvt. Ltd. Is wholly owned subsidiary of US based startup Mudrantar Corporation. Mudrantar is a well-funded startup focused on disruptive changes in the Accounting Software for Small, Medium as well as large businesses in India. Our state-of-the-art OCR + Machine Learning technology allows customers to simply take photo and our software does the rest of the heavy lifting. Our strategy for Small and Medium businesses is realized through freely available mobile app. We also work for automation of Accounts Payable for large corporations through our channel partners in India. 

Full Stack JavaScript Developer Position 

We are looking for an expert Full Stack JavaScript developer who is highly skilled with Vue.js. Your primary focus will be developing user-facing web applications and components. You’ll implement them with the Vue.js framework, following generally accepted practices and workflows. You will ensure that you produce robust, secure, modular, and maintainable code. You will coordinate with other team members, including back-end developers and UX/UI designers. Your commitment to team collaboration, perfect communication, and a quality product is crucial. 

Position 

• Full time employment  

Key Responsibilities  

• Front end UI/UX technologies such as tailwinds, vuex router and similar
• Developing user-facing applications using NodeJS (HapiJS, ExpressJS ), Vue.js 
• Building modular and reusable components and libraries 
• Optimizing your application for performance 
• Implementing automated testing integrated into development and maintenance workflows 
• Staying up to date with all recent developments in the JavaScript
• Keeping an eye on security updates and issues reported and all project dependencies
• Proposing any upgrades and updates necessary for keeping up with modern security and development best practices

Skills   

• Highly proficient with the JavaScript language and its modern ES6+ syntax and features 
• Highly proficient with backend frameworks like HapiJS, ExpressJS  
• Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM 
• Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue Router, and NuxtJS 
• Good understanding of HTML5 and CSS3
• Understanding of server-side rendering and its benefits and use cases 
• Knowledge of functional programming and object-oriented programming paradigms 
• Ability to write efficient, secure, well-documented, and clean JavaScript code 
• Familiarity with automated JavaScript testing, specifically testing frameworks such as Jest or Mocha 
• Proficiency with modern development tools, like BitBucket, Babel, Webpack, and Git 
• Working knowledge of one or more of the following: NodeJS, Angular, ReactJS 
• Experience with both consuming and designing RESTful APIs 
• Relevant technical certifications a plus. 
   

Qualifications 

• Bachelor's Degree and/or equivalent Computer Science course 
• 2-4 years programming experience 
• Demonstrable track record of projects, applications 
• Strong written and verbal communication skills