Customer Relationship Manager

Mactores is a trusted leader among businesses in providing modern data platform solutions. Since 2008, Mactores have been enabling businesses to accelerate their value through automation by providing End-to-End Data Solutions that are automated, agile, and secure. We collaborate with customers to strategize, navigate, and accelerate an ideal path forward with a digital transformation via assessments, migration, or modernization.

We are looking for a DevOps Engineer with expertise in infrastructure as a code, configuration management, continuous integration, continuous deployment, automated monitoring for big data workloads, large enterprise applications, customer applications, and databases.

You will have hands-on technology expertise coupled with a background in professional services and client-facing skills. You are passionate about the best practices of cloud deployment and ensuring the customer expectation is set and met appropriately. If you love to solve problems using your skills, then join the Team Mactores. We have a casual and fun office environment that actively steers clear of rigid "corporate" culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself.

What you will do?

• Automate infrastructure creation using Terraform and AWS CloudFormation.
• Perform application configuration management and enable Infrastructure as Code (IaC) through deployment tools.
• Own and manage the build and release cycle for customer projects.
• Share responsibilities for deploying releases and other operations and maintenance activities.
• Enhance operations infrastructure such as Jenkins clusters, Bitbucket, monitoring tools (Consul), and metrics tools like Graphite and Grafana.
• Provide operational support for the engineering team and help migrate legacy infrastructure to the cloud.
• Establish and enforce operational best practices.
• Actively participate in hiring culturally aligned engineers and mentoring them in their career growth.
• Collaborate with founders to design team strategy and contribute to long-term technical planning.
• Work across distributed teams (US & India) and collaborate with customer SMEs to ensure business logic alignment.

What are we looking for?

• 4+ years of experience with Terraform for Infrastructure as Code (IaC).
• 4+ years of experience in configuration management and systems engineering, supporting large-scale Agile environments.
• 4+ years of Linux or Windows administration experience.
• 4+ years of working with Git and solid understanding of branching and merging strategies.
• 2+ years of hands-on experience with AWS infrastructure and platform services.
• 2+ years of experience with cloud automation tools such as Ansible or Chef.
• 2+ years of experience with container orchestration tools like Kubernetes (EKS), AWS ECS, and Docker.
• You are proactive and solutions-oriented, with a strong drive to improve reliability and scalability.

You will be preferred if

• Expertise with multiple cloud service providers: AWS, Azure, GCP.
• AWS Certifications: Solutions Architect (Associate/Professional) or DevOps Professional.
• Hands-on experience with data pipelines, big data processing, or machine learning workflows on cloud platforms.

We are looking for a Sr Software Trainer and Revenue Enablement Expert with a strong background in teaching or training who can effectively deliver engaging learning experiences for our software products. The ideal candidate will be responsible for training our internal teams (current and new). They will be responsible for simplifying complex technical concepts and enabling users to confidently adopt and use our platform.

WHAT YOU WILL DO:

● Deliver live training sessions (virtual/classroom) on software products to internal teams Sales, Marketing, and engineering teams

● Design and develop training materials, including presentations, user guides, videos and and e-learning modules

● Translate technical concepts into simple, user-friendly explanations

● Assess training needs and customize sessions based on audience requirements

● Provide post-training support and address user queries

● Design and develop testing and certifi cation modules to ensure everyone gets certifi ed

● Track training eff ectiveness and continuously improve content and delivery

● Collaborate with Product, Customer Success, and Support teams for updates and improvements

● Stay updated with new product releases and enhancements

REQUIRED SKILLS & QUALIFICATIONS:

● Bachelor’s degree (Education, IT, or related fi eld preferred)

● 5+ years of experience in training, teaching, or software enablement

● Prior experience in teaching / academic training / corporate training is highly preferred

● Experience with SaaS products or software tools is a strong advantage

● Familiarity with LMS tools and virtual training platforms

● Experience in GTM (sales and marketing space) is a HUGE PLUS!

Key Skills & Competencies

● Excellent verbal and written communication skills

● Strong presentation and facilitation skills

● Ability to engage diverse audiences (technical & non-technical)

● High level of maturity, ownership, and professionalism

● Strong organizational and time management skills

● Ability to work independently in a remote/global environment

● Patience and passion for teaching and mentoring

Success Metrics

● Training effectiveness (feedback scores)

● Product adoption and user proficiency

● Reduction in support queries post-training

● Engagement levels during sessions

WHAT WE OFFER:

A fast-growing, diverse, global work environment with opportunities for ownership and impact. Benefits include paid holidays and leaves, performance bonuses, medical coverage, and company-paid training programs.

Thanks & Regards

Shiwanka Bajpai

Snr HR Consultant

About us:

Rekise Marine is a startup focused on sustainably enhancing the utility of the oceans through autonomous robotic infrastructure. Our mission is to develop advanced autonomous technologies for the maritime industry, serving both defense and commercial sectors globally. We specialize in creating autonomous vessels both surface and underwater as well as autonomous port infrastructure. Currently, we are building the flagship autonomous platform for the Indian Navy.

About the Role:

We are seeking a practical and detail-oriented Mechatronics Engineer with strong experience in CAD design, prototyping, and fabrication, along with working knowledge of electronics integration. The role is best suited for someone who enjoys building real systems—turning CAD models into working prototypes, selecting and integrating actuators and sensors, and ensuring that electromechanical assemblies can withstand the demanding conditions of the marine environment. You will work closely with both the mechanical and embedded systems teams to bring complex vessel subsystems from design to reality.

Key Responsibilities:

• Design and develop electromechanical subsystems and assemblies for unmanned surface and underwater vessels.
• Create CAD models and detailed fabrication drawings for precision parts and mechanisms.
• Oversee and participate in fabrication, assembly, and integration of prototypes.
• Collaborate with electronics engineers to integrate sensors, actuators, propulsion units, and power systems into mechanical designs.
• Ensure proper sealing, compartmentalization, and robustness of assemblies for long-term marine operation.
• Participate actively in testing and validation, troubleshooting mechanical-electrical assemblies as required.
• Maintain documentation for design iterations, fabrication methods, and integration processes.

Requirements:

• 3–4 years of experience in mechatronics, robotics, or mechanical design with electronics integration.
• Strong CAD skills (NX Preferred) and experience creating manufacturing-ready designs.
• Hands-on experience with fabrication methods: machining, sheet metal, 3D printing, and assembly.
• Exposure to integrating motors, actuators, sensors and power electronics into mechanical systems.
• Ability to interpret electrical drawings and collaborate on PCB + harness integration.
• Familiar with prototyping, testing, and refining systems under real-world conditions.

Good to Have:

• Experience with marine or underwater robotics.
• Familiarity with rapid prototyping tools and workshop practices.
• Understanding of tolerance stack-up, precision fits, and reliability in field deployment.

Why You’ll Love Working With Us:

• A chance to be part of a pioneering marine robotics startup in India.
• Competitive salary and growth opportunities.
• Flexible, innovative work environment promoting collaboration across disciplines.
• A role where your contributions make a real difference and drive impact.
• Opportunities for field testing and interaction with defense and commercial customers.

The ideal candidate will oversee the online marketing strategy for the organization by planning and executing digital marketing campaigns. This Candidate will launch advertisements and create content to increase brand awareness. This candidate will have previous marketing experience and able to monitor the company's social media presence.

Responsibilities-

• As a key stakeholder, actively contribute to the devising of the overall company’s digital strategy and steer best practices
• Should have indepth experience into Social and google paid ads
• Explore the utilization of market-leading, multi-channel paid/ un-paid communication developments and technologies to keep all our audiences engaged, and connected
• Devise strategies to drive brand campaigns & online traffic/followers to the website and social media pages.
• Able to Manage and develop core digital marketing team – SEO, Content writer, social media executive, etc
• Great experience in using Marketing automation tools for tracking productivity of marketing activities & the team KPIs
• Having an in-depth idea of how to drive Marketing operations with automation like lead management, CRM, mail automation, what's app automation etc

Qualifications-

• Bachelor's/ Master's degree in marketing or related field
• Excellent understanding of digital marketing concepts
• Experience with business to customer social media and content generation
• strong creative and analytical skills

Interested Candidates can apply for the same

1. Sr. Technical Writer/ Product Documentation Position

Job Description

We’re searching for an experienced technical writer to join our team and help take our client-focused services to new

heights. An ideal candidate, with proven experience Individual to have ability to evaluate and analyze complex

information and document in simple terms.

Skills and Qualifications

 Bachelor’s degree in B.E/ B.Tech/ BCA.

 6-7 years industry experience as an effective technical writer

 Proven ability to quickly learn and understand complex topics.

 Previous experience writing documentation and procedural materials for multiple audiences. Must have

experience in MSTP standards.

 Have experience in developing User guides, Troubleshooting or FAQ guides, Design guides and API

technical reference guides.

 Superior written and verbal communication skills, with a keen eye for detail.

 Experience working with engineering to improve user experience: design, UI, and help refine content and

create visuals and diagrams for technical support content.

 Proven ability to handle multiple projects simultaneously, with an eye for prioritization.

 Firm understanding of the Document development life cycle (DDLC)

 Good to have Certification through the Society for Technical Communicators (STC)

 Experience in using Tech writing tools like Robohelp, (preferred), FrameMaker, Madcap Flare, Mulesoft,

Design Center or other Contemporary tools to create documentation.

 Good to have experience in understanding and writing API documentation in specialized tools like

Swagger (Open API 3.0) or Postman for SOAP & REST APIs.

Objectives:

 Develop comprehensive documentation that meets organizational standards.

 Obtain a deep understanding of products and services to translate complex product information into simple,

polished, and engaging content.

 Write user-friendly content that meets the needs of the target audience, turning insights language that sets

our users up for success.

 Ability to improve search results using SEO techniques in Technical writing.

 Evaluate current content and develop innovative approaches for improvement.

 Research, outline, write and edit content, working closely across product portfolios and solutions to

understand requirements.

 Independently gather information from subject matter experts to develop, organize, and write procedure

manuals, technical specifications, and process documentation.

 Work with development and support leads to identify all documentation repositories, revise and edit, and

determine the best solution for data compilation and centralized storage.

 Research, create, and maintain information architecture templates that uphold organizational and legal

standards, and allow for easy data migration.

 Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice

across all documentation.

Must Have:

• Thorough experience (Sr. Developer: 3+ years) in core python as well as the Django framework.
• Deep understanding of designing and implementing REST web services/APIs.
• Ability to address authentication and security constraints efficiently.
• Knowledge about Amazon web services and ability to integrate it.
• Ability to write complex python utility scripts.
• Ability to deliver design documentations whenever needed.
• Knowledge of Version Control using SVN/GIT.
• Ability to analyse, debug and resolve basic to complex problems on-demand (independently).

Nice To Have:

• Knowledge with microservice architecture is a BIG plus.
• Knowledge of the docker platform to serve the applications in docker containers and being able to use docker compose will be a plus.
• Leadership and Time Management skills.

Requirements:

• Retrieve Data from Databases

SSRS developers optimize SQL server queries to retrieve data efficiently and quickly. As

teams submit requests for different ways of doing things, SSRS developers work with them to find solutions that meet their needs.

• Design Data Solutions

To create and design best-practice data warehouse solutions that support business reporting tasks. This is achieved using different programs and software, such as Microsoft Excel, MS SQL Server, and Tableau.

• Create and Maintain Reporting Processes

To maintain a record of the different reporting processes in place. Evolve ways & means for a more effective data management.

• Resolve IT and Data Issues
• Provide Delivery Plans and Estimates for Projects

Job description:

• Thorough understanding of React Native and its core principles- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Experience in React Js, Javascript, Ruby on Rails (preferred)- Experience with popular React workflows (such as Flux or Redux)
• Familiarity with newer specifications of ECMAScript (ES6 & ES5 )- Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs- Experience with relational databases (PostgreSQL preferred)
• Working knowledge of git for version control- Understanding of Unix tools