Customer Relationship Manager

Job overview:

We are seeking an experienced React.js Developer who is passionate about crafting high-quality, scalable, and performant front-end applications. The ideal candidate should have strong hands-on experience in modern JavaScript frameworks, UI development, and a keen eye for detail.

Key Responsibilities

• Develop and maintain responsive web applications using React.js, JavaScript (ES6+), HTML5, and CSS3.
• Build scalable and reusable UI components with React Hooks, Redux/Context API, and component-driven architecture.
• Optimize app performance to ensure fast load times, smooth interactions, and cross-browser compatibility.
• Write clean, modular, well-documented code following industry best practices and Git-based workflows.
• Troubleshoot, debug, and enhance existing features based on user feedback, analytics, and technical requirements.
• Integrate RESTful APIs and collaborate closely with backend engineers, designers, and product managers.
• Stay updated with emerging trends, tools, and best practices in front-end development to continuously improve the codebase and architecture.

Required Skills

• 4+ years of hands-on experience in React.js and JavaScript (ES6+).
• Strong understanding of HTML5, CSS3, Flexbox, Responsive Design, and UI frameworks (Tailwind/Bootstrap).
• Experience with state management using Redux, Redux Toolkit, or Context API.
• Hands-on experience with REST APIs, asynchronous programming, and front-end build tools (Webpack, Babel, npm/yarn).
• Good understanding of version control using Git.
• Ability to write efficient, scalable, and re-usable components following best practices.

Preferring candidates from Ahmedabad / Bangalore specifically!

Thence is searching for a highly skilled and motivated individual who is enterprising and eager to make a significant impact in the service space by enabling exceptional products. The ideal candidate should have a robust technical background, outstanding leadership skills, and a proven track record of managing complex technical projects. Moreover, this role includes consideration for a Partner role after completing one year with Thence, accompanied by sizeable equity.

Reporting directly to the COO, you will have the opportunity to shape the direction of the company's growth by delivering digital products to clients across various verticals like healthcare, hospitality, manufacturing, etc.

If you are a motivated individual with a passion for driving business growth and creating lasting client partnerships, we encourage you to apply for this exciting opportunity to join our dynamic team at Thence.

Duties & Responsibilities

• Developing digital products, applications and minimum viable product (MVP), including defining the overall architecture and system design to meet business requirements.
• Enabling our client to select the appropriate technology stack, considering factors such as scalability, performance, security and maintainability.
• Designing and configuring the infrastructure to support the software application.
• Choosing the development toolkit, frameworks and libraries best suited based on business and project's needs.
• Crafting and executing database designs, ensuring data integrity, performance and scalability.
• Enhancing and optimising application architecture to improve efficiency, reliability, and scalability.
• Ensuring application scalability to handle increased user loads and data volumes effectively.
• Upholding quality assurance standards through code reviews, testing and continuous integration practices.
• Ensuring IP security by implementing robust authentication, authorisation and encryption mechanisms.
• Exploring and integrating new technologies to enhance the software's capabilities and keep it up-to-date with industry trends.
• Developing the startup's strategic resource allocation plan, including budgeting for technology investments and staffing needs.
• Ensuring efficient utilisation of technologies by optimising resource allocation and minimising waste.
• Assessing and integrating new systems and infrastructure to support the evolving needs of the organization.
• Deliver digital products to clients across various verticals, including healthcare, Fintech, hospitality, manufacturing, etc.
• Building, attracting and mentoring talented developers to foster a culture of learning, innovation and collaboration within the team.
• Collaborating closely with the sales team to ensure effective communication and strategic positioning of technology solutions, while continuously refining sales pitch strategies based on feedback and market trends to maximize success rates and drive revenue growth.
• Defining, managing and evaluating team members based on goals and performance metrics, providing status updates to the leadership team on a bi-weekly basis.
• Identifying process gaps and development inefficiencies within the organisation and defining and driving Standard Operating Procedures (SOPs) to address these gaps effectively.
• Generate business opportunities from existing clients and collaborate with the business team to convert new business.
• Work towards achieving annual and quarterly revenue targets.

Skills Required

• Strong business acumen, with the ability to make strategic decisions and take ownership of account growth, revenue and outcomes.
• Strong technical background with experience in managing complex technical projects encompassing diverse realms such as Web, Mobile, Applications (Apps), Augmented Reality/Virtual Reality (AR/VR), Artificial Intelligence (AI), and Machine Learning (ML).
• Extensive experience in establishing and refining processes and Standard Operating Procedures (SOPs) aimed at measuring and enhancing the quality and efficiency of development capabilities. This includes implementing frameworks to assess performance metrics, optimise workflows and drive continuous improvement across the development lifecycle.
• Excellent leadership skills and the ability to inspire and motivate teams.
• Proven track record of driving business growth and creating lasting client partnerships.
• Enterprising and adept at handling clients effectively.

Qualifications

The ideal candidate will be an inspiring and confident team player with:

• Bachelor's or Master's degree in Computer Science, Engineering or related field and/or significant relevant work experience
• Minimum of 4+ years of proven agency experience in software development projects.
• Experience in leading a team of highly skilled developers, engineers, and testers
• working on multiple client projects
• Experience managing products and projects, and delivering large scale technical solutions on time and on budget
• Excellent communication, interpersonal, and negotiation skills, with a track record of managing stakeholder expectations effectively.
• Familiarity with Agile methodologies and project management tools
• Experience with cloud-based technologies and infrastructure, microservices, and serverless architecture

Additional Opportunities:

After completing one year with Thence, high-performing individuals will be considered for a Partner role, with the potential for substantial equity ownership in the company.

Job Summary:

We are seeking a skilled and visionary UI/UX Designer with a minimum of 3 to 9 years of experience in SaaS companies and a strong background in Product Design. As the senior UI/UX Designer, you will be responsible for leading our design team and driving the creation of exceptional user experiences for our SaaS products. Your extensive knowledge of UI/UX design principles, product design methodologies, and SaaS industry expertise will be vital in shaping our design strategy and delivering innovative, user-centric solutions.

Responsibilities:

- Collaborate with a team of UI/UX designers, providing mentorship, guidance, and fostering a collaborative design culture.

- Collaborate closely with product managers, developers, and stakeholders to understand business objectives and user needs.

- Conduct user research, competitor analysis, and usability testing to gain insights and validate design decisions.

- Create wireframes, interactive prototypes, and high-fidelity designs that align with the product vision and user requirements.

- Design intuitive user interfaces that provide a seamless and delightful user experience.

- Develop user flows, information architecture, and interaction models to enhance usability and product functionality.

- Conduct design reviews and iterations based on user feedback and data analysis.

- Stay updated with the latest design trends, emerging technologies, and best practices in UI/UX and product design.

Requirements:

- Minimum 3 years and maximum 9 years of proven experience as a UI/UX Designer in SaaS companies with a strong focus on product design.

- Familiarity with AI concepts and the ability to design interfaces that effectively communicate AI-driven insights to users.

- Proficiency in design tools such as Adobe XD, Figma, Sketch, InVision, or similar.

- In-depth knowledge of UI/UX design principles, product design methodologies, and designing for complex web applications.

- Strong background in conducting user research, usability testing, and data analysis.

- Excellent leadership, communication, and collaboration skills.

- A portfolio showcasing successful UI/UX design projects for SaaS products and product design work.

- Ability to manage multiple projects in a fast-paced environment.

Join our team and lead the charge in creating outstanding user experiences for our innovative SaaS products.

Submit your portfolio along with your application to be considered for this position.

Job Description

We are looking for a Mobile and Javascript developer who is proficient with React Native, React.js, and Typescript with 2 years of experience. The primary focus will be on developing UI components with React Native and React JS workflows with Typescript. This will include the use of automated integration tests with RTL. These components are expected to be robust and easy to maintain with the highest code quality. The coordination with the rest of the team working on different layers of the infrastructure should be effective. 

Responsibilities

• • Delivering a complete mobile application OR front-end application using React Native/React JS and Typescript.
• • Building reusable components/widgets and front-end libraries for future use.
• • Translating designs and wireframes into high-quality code.
• • Writing tested, idiomatic, and documented code.
• • Optimizing components for maximum performance across multiple web browsers.
• • Mentoring junior developers, peer-to-peer code reviews, and ensuring that high.
• • Code quality bar should be maintained. Skills
• • Excellent proficiency in React Native, JavaScript, CSS, and HTML, including DOM manipulation and the JavaScript object model.
• • Thorough understanding of React Native, React JS, Typescript, and its core principles.
• • Experience with popular React Native andReact.js workflows (such as React-Redux, React-Router, React Hooks, etc.)
• • Experience with Class components and Functional components.
• • Experience with React Testing Library (RTL). Familiarity with Enzyme, Jest Framework and Cypress.
• • Experience with data structure libraries (e.g. Immutable.js)
• Experience with Backend technology like NodeJS, AWS
• • Familiarity with the front-end development tools such as Babel, Webpack, NPM, etc.
• • Experience with code versioning tools Git and its workflows.
• • Ability to solve problems effectively.
• • Ability to learn and explore new things effectively.
• • Familiarity with RESTful APIs.
• • Ability to understand business requirements and translate them into technical requirements.
• • Professional, precise communication skills.
• • Clear understanding of design patterns especially MV*.
• Experience with AWS is a big plus

What you need to have:

• Managing and designing the reporting environment, including data sources, security, and metadata.
• Preparing reports for executive leadership that effectively communicate trends, patterns, and predictions using relevant data
• Establish KPIs to measure the effectiveness of business decisions.
• Work with management to prioritize business and information needs.
• Provide data solutions, tools, and capabilities to enable self-service frameworks for data consumers
• Provide expertise and translate the business needs to design; and develop tools, techniques, and metrics, and dashboards for insights and data visualization.
• Responsible for developing and executing tools to monitor and report on data quality.
• Responsible for establishing appreciation and adherence to the principles of data quality management, including metadata, lineage, and business definitions
• Provide support to Tech teams in managing security mechanisms and data access governance
• Provides technical support and mentoring and training to less senior analysts.
• Derive insights through A/B tests, funnel analysis, and user segmentation

Key Criteria:

• 3+ years in a data analyst position, preferably working as a Data Analyst in a fast-paced and dynamic business setting.
• Strong SQL-based querying languages (MYSQL, PostgreSQL) and Excel skills with the ability to learn other analytic tools.
• Understanding of Scripting experience in (Python, Perl, JavaScript, Shell);
• Skilled in statistical and econometric modeling, performing quantitative analysis, and technological data mining and analysis techniques.
• This role requires a mixture of data schema knowledge and technical writing activities paired with hands-on and collaborative work with Systems Analysts. Technical exposure through requirements, QA, or development software lifecycles are also a plus
• Demonstrated analytical skills. Ability to work with large amounts of data: facts, figures, and number crunching. Ability to see through the data and analyze it to find conclusions.
• Excellent attention to detail. Data needs to be precise. Conclusions drawn from data analysis will drive critical client decisions
  Domain knowledge in the Internet of Things is a plus
• Managing a junior team of analysts. It is crucial that they have exceptional writing and verbal communication skills to perform their job duties and manage others.

• B.E/ B.Tech./ M. E/ M. Tech from any recognized university in India.
• Minimum 60% in Graduation or Post-Graduation
• SQL knowledge and hands-on experience is a must.
• Great interpersonal and communication skill

We’re looking for an UX Designer who will-

• Own end-to-end product design and produce usable designs iteratively.
• Be a member of our core design team and will work closely with product and engineering teams to research and design experiences for our customer facing android app, seller apps and associated platforms.
• Collaborate with user research teams in planning and executing user experience research processes like contextual interviews, card sorting, heuristic evaluations and usability testing.
• Research insights into viable design concepts and manifest them into seamless experiences.