- Communicating with customers through various channels (email/chat)
- Take ownership of the tickets and resolve the inquiry to customer’s expectations to deepen the relationship and achieve highest level of customer satisfaction
- Deliver extraordinary service by responding to questions concerning signups, bank and card interest rates, managing disputes and others
- Keeping records of customer interactions, transactions, comments, and complaints.
- Build rapport quickly with customers/clients and put them at ease
- Proven high initiative and energy level with good influencing, decision-making and collaboration skills
- Deliver on Customer Service Metrics as Per Goals ( Customer Satisfaction, Value Generation, Query Resolution, Call Handling Time, Quality etc.)
- Keeping yourself updated on company products to effectively manage customer queries.
- Smart Graduates with excellent communication skills
- 1 year to 3 years of experience working in customer support roles
- Demonstrated ability to handle highly complex and manual queries, excel knowledge
- Candidate with Corporate Card/Credit Card Servicing knowledge is preferred
- Empathetic, organised, problem solver
- Open to work in shifts (rotational day and night shifts).
- This is full-time, work from an office opportunity based out of Bangalore.
- No Cab facility will be provided but shift allowance will be provided.

About Zolve
About
Zolve’s mission is simple: we want to make financial products accessible to everyone.
Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:
- A Bank Account you can create from anywhere in the world in under five minutes
- A high-limit Credit Card that helps build a healthy credit score
- Easy, lightning-fast, cross-border money transfers with the best rates in the market
Zolve is expanding its horizons, and we’re excited to open our doors to everyone expanding theirs.
We believe: that if space tourism is real, so is reaching for the stars.
Connect with the team
Similar jobs
Job Title: Back-End Developer -Immediate joiner - 2 years - FastAPI
Location: Bengaluru, India
Company Overview:
IAI Solution Pvt Ltd,operates at the edge of applied AI where foundational research meets real-world deployment. We craft intelligent systems that think in teams, adapt with context, and deliver actionable insight across domains.
We are seeking talented Back-End Developers to join our team, where you will play a key role in developing the infrastructure that supports our advanced AI technologies. If you are passionate about back-end development and have a keen interest in AI, this opportunity is perfect for you.
Position Summary: We are looking for an experienced Back-End Developer with expertise in Python, object-oriented programming, FastAPI. The ideal candidate should also be proficient in working with databases such as SQL, NoSQL, MongoDB, SupaBase, and Redis. While AI experience is not mandatory, preference will be given to candidates who have worked on AI projects or have a strong interest in the field.
Key Responsibilities:
- Develop, test, and maintain scalable back-end systems that power our AI solutions.
- Design and implement RESTful APIs to support front-end applications and third-party integrations.
- Collaborate with cross-functional teams to define technical requirements and deliver high-quality products.
- Optimize back-end performance, ensuring systems are fast, reliable, and scalable.
- Manage and maintain various database systems, including SQL, NoSQL, MongoDB, SuperBase, and Redis.
- Troubleshoot and resolve complex technical challenges, leveraging strong problem-solving and critical thinking skills.
- Handle multiple projects simultaneously, ensuring deadlines are met and quality is maintained.
Qualifications:
- 2+ years in backend software development.
- Strong proficiency in Python and object-oriented programming.
- Extensive experience with FastAPI frameworks.
- In-depth knowledge of database technologies, including SQL, NoSQL, MongoDB, SuperBase, and Redis.
- Demonstrated ability to manage multiple projects in a fast-paced environment.
- Strong analytical and problem-solving skills with a keen eye for detail.
- Interest or experience in AI projects is highly desirable.\
Perks & Benefits:
- Competitive salary with performance-based bonuses.
- Opportunity to work on cutting-edge AI projects within a talented and innovative team.
- Access to professional development resources, including AI training programs.

We are seeking an experienced and highly motivated Business Development Associate/Executive to join our dynamic team. As a Business Development Associate, you will play a critical role in expanding our business by generating leads and managing relationships with foreign and Indian clients. We are looking for an individual with a proven track record in lead generation and a strong ability to handle international clients.
Responsibilities:
Conduct market research to identify potential leads and target industries.
Utilize various channels such as online platforms, social media, industry events, and networking to generate leads.
Develop and implement effective strategies to attract and engage potential clients.
Understand client needs and requirements, and propose suitable solutions and services.
Conduct regular client meetings, both in person and virtually, to discuss ongoing projects, address concerns, and identify new opportunities.
Shift Timing: 1pm-9.30pm (UK)
7.30pm-4.30am (US), drop available
** Must have excellent communication skill in English.
Freshers also can apply.
Interview Mode: Face to face
Contact: Sanjukta (HR) @ 90381^69266/ sanjukta.seal at the rate adretsoftware.com
Title: ServiceNow Development / Architect(CSM)
Exp: 3 - 10 years
Location: Any InfoBeans' location - Pune / Indore / Vadodara / Chennai
- 3-10 years of IT experience
- ServiceNow System Administration Certified is mandatory
- ITIL Foundation Certification would be a plus or can do before joining
- Implementation Specialist would be a plus
- Should possess good communication skills
- CSM - Customer Service Management module exp (Mandatory)
- ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
- Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
- Nice to have any one of below:
- ITOM - CMDB, Discovery, Service Mapping
- ITBM - Project Portfolio Management, Release Management, Agile
- HRSD (HR Service Delivery) and Finance
- GRC - Governance, Risk and Compliance
BrightEdge is looking for a Full Stack Engineer to join our fast-growing team in Cleveland, OH. In this position, you will develop key backend and frontend components used by some of the largest companies in the world. You’ll innovate alongside the best minds in the industry, as well as be one of the first engineers launching our Cleveland engineering team.
Core Responsibilities
- Build scalable cloud-based web applications (Python, Java, Django, JavaScript, React.js)
- Own feature design, build, and implementation from end to end
- Create innovative solutions to complex data-driven problems
- Participate in code and design reviews
- Collaborate with our HQ team on exciting new releases
What it Takes to Be Successful
- A BA/BS degree is required
- 5 years developing experience (Python, Django, Scala, Impala, Javascript)
- A working understanding SaaS and Cloud Computing concepts
- Familiarity with Big Data, Machine Learning, and Artificial Intelligence concepts
- Eagerness to learn (platform training will be provided)
- Passion for the code you write and pride in making it maintainable and scalable
We are seeking a skilled React Native Developer to join our development team in Noida. As a React Native Developer, you will be responsible for designing, developing, and maintaining high-quality mobile applications using the React Native framework. You will work closely with cross-functional teams to deliver outstanding mobile solutions.
Responsibilities:
- Develop and maintain mobile applications using React Native for iOS and Android platforms.
- Collaborate with designers and backend developers to implement intuitive user interfaces and ensure seamless user experiences.
- Write clean, efficient, and maintainable code, following coding standards and best practices.
- Integrate third-party libraries and APIs to enhance application functionality.
- Conduct thorough testing and debugging to identify and resolve any issues or bugs.
- Stay updated with the latest industry trends, technologies, and best practices in mobile application development.
- Collaborate with backend developers to ensure smooth integration of server-side logic.
- Participate in code reviews and provide constructive feedback to team members.
Requirements:
- 2-5 years of professional experience in mobile application development.
- Strong proficiency in React Native framework and JavaScript.
- Good understanding of mobile app development concepts, including UI/UX design principles and mobile-specific considerations.
- Experience with RESTful APIs and asynchronous programming.
- Familiarity with version control systems, such as Git.
- Knowledge of mobile app performance optimization techniques.
- Strong problem-solving and debugging skills.
- Excellent communication and collaboration abilities.
- Ability to work effectively in a fast-paced and dynamic environment.
- Bachelor's or Master's degree in Computer Science or a related field.
Preferred Skills:
- Have practical experience on deploying an app on "Play store"
- Ability to clearly articulate and demonstrate the value proposition.
- Provides technical support, configuration, and administration of Citrix environment
- Develops processes, procedures, and technical documentation for management of Citrix environment
- System and application health monitoring and reporting
- Consulting with application owners to install and tune their applications
- Provides technical support, configuration, and administration of Windows Server as required
- Assists with architectural design to improve reliability, performance, and efficiencies
- Responds to situations where standard procedures have failed in isolating or fixing problem.
- Provide support for a 24 x 7 operation, when required
- Establishes strong working relationships with key staff members in departments.
- Minimum 5+ years’ experience as a Wintel Engineer/Architect with an outstanding track record of progressively increasing responsibilities
- Strong ability to communicate effectively and multi-task with minimal supervision
- Current certifications with Cisco, Citrix & Microsoft required
- Strong understanding of TCP/IP and OSI model
- Experience in Citrix XenApp, XenDesktop and XenServer technologies.
- 5+ years of Network, Storage and Infrastructure (Data Center, etc.) experience.
- A strong understanding of leading manufactures routing and switching architecture; and experience with storage and virtualization products from leading manufactures.
The ideal candidate will be responsible for developing and creating Deluge code, Functions, Workflows, etc. Mainly you'll be working on creating custom applications on Zoho Creator along with external tools integrations (within and outside Zoho Ecosystem).
Responsibility
- Implementation and customization of business applications on Zoho One including Creator, Forms, CRM, desk, BOOKS, Analytics, and others as needed.
- Deployment of new functionalities such as custom layouts, fields, calculated fields, and related fields.
- Design and build customer-facing CRM portals with reports and dashboards as needed.
- Data migration to and from different systems into Zoho Creator or other platforms.
- Creation of custom tools and scripts to automate various business processes.
- Create a roadmap for development and prepare iterations for approval and tracking.
- Own the entire development life cycle from concept to production as well as support
- Maintain proper code documentation and use best practices.
- Create faqs and How-to-videos before project handover.
Skills & Experience
- Basic understanding of programming. It means if you are given a code snippet you should know what will be the output. Basic understanding of PHP, Deluge, and Javascript.
- Great manipulating skill for strings, and arrays as most of the programs will be a string and array manipulation.
- Hands-on programming skills.
- Problem-solving skills as you are required to solve a real-world problem.
- Strong logical reasoning and Business understanding.
We are looking for a Senior .NET Developer to join our organisation and build functional applications and websites. Senior .NET Developer responsibilities include participating in the entire software development life cycle, debugging applications and configuring existing systems.
Responsibilities-
Analyze system requirements and prioritize tasks
Write clean, testable code using .NET programming languages
Develop technical specifications and architecture
Test and debug various .NET applications
Review and refactor code
Deploy fully functional applications
Upgrade existing programs
Support junior developers’ work
Document development and operational procedures
Requirements-
Work experience as a .NET Developer
Proficiency in building web-based applications
In-depth knowledge of at least one of the .NET languages (like C# and Visual Basic .NET)
Familiarity with agile environments
Troubleshooting abilities
Good communication skills
Skills-
In addition to this, you will need to meet the following criteria:
* 5+ Years of experience with C#
* Strong knowledge of SQL Server, including experience writing TSQL stored procedures and SQL queries for data extraction
* Excellent understanding of REST services
* Understanding of SOAP services
* Experience with build tools like TFS (VSTS or Azure DevOps), Team City or others
* Experience with creating deployment scripts for web application and database migration scripts
* Proficient in C# or VB.NET
* Familiar with various designs and architectural patterns
* Must have experience in technical skills - HTML, CSS, Javascript, jQuery, bootstrapping, nodejs, C#
* Experience in creating database schemas that represent and support business process
* Proficient understanding of code versioning tools
Salary - Depends on Expertise
Role - Software Developer
Industry - IT services/ Software services
Employment type - Full Time
Location - Indore
About us:-
Facile is a professional services firm focused on delivering digital transformation for our clients, putting people, process & technology to work for creating competitive advantage. Our outsourcing offering spans IT Services, Back Office BPO (Data Processing Services) , Call Centre (Customer Service) Outsourcing and Digital Marketing.
Job Description for the position of “Email Deliverability Specialist”
We are looking for an Email Deliverability Specialist who will be responsible for driving different campaigns like; Drip campaigns, Email and Push channel campaigns etc. and must have in-depth knowledge of email campaign management, marketing automation, channel metrics, and analytics.
Responsibilities
- Day-to-day execution of email deliverability, including onboarding configuration, troubleshooting campaign challenges, creating/segmenting lists.
- Strong understanding of ISP/domain-specific delivery policies, whitelisting and feedback loops with ISPs
- Expert knowledge of “best practices” for sending bulk email and list management
- A good understanding of email end-to-end delivery including IP addresses, DNS, SMTP, authentication and email headers
- Aid in meeting client goals by improving email delivery, unsubscribe rate, and other e-mail metrics.
- Contact vendors on a regular basic including in-depth weekly or monthly calls, or as needed.
- Collaborate with internal teams, helping the QA Team test email assets across different email clients and ESPs.
- Keep current on the latest trends in email technology.
- Provide guidance on scaling our email capability with additional hardware or software capabilities
- Maintain the performance and health of the email channel with regard to deliverability and segmentation
Requirements
- 1+ years of experience in email services/delivery role
- Comprehensive understanding of CAN-SPAM, CASL, GDPR and other international email regulations.
- Comfortable with source version control software (Git)
- Proficiency in email production, delivery platforms, troubleshooting
- Proficient in Microsoft Office
- Knowledge of CAN-SPAM/anti-spam laws
- Strong attention to detail and a creative thinker with an eye for design
- Proven team player mindset – openly shares knowledge, train & mentor junior colleagues
- Ability to thrive in a fast-moving environment with demonstrated ability to manage multiple projects simultaneously, set priorities, utilize resources and meet deadlines
- Proven record of Integrity with following through on commitments
- Quick study of new material and products
- High level of enthusiasm
- Proven problem solver that takes initiative
- Result oriented with a strong work ethic
- Expertise with third-party testing and analysis tools, like Spamhaus, Email on Acid, Litmus, Return Path, 250OK, and SNDS.
Please feel free to contact me if you need anything.

Job Description:
Companies Hiring For: JBM/Sakura Auto parts/Lucas-
TVS/Flextronics/Seyon Auto parts/Perfect Equipment/KIML/ RANE
Qualification: B.E/B.TECH (Mech, EEE,ECE, Auto & Chemical)
Work Area: Production, Quality, Maintenance, Design
Designation: GET/GAT/ Neem Trainee/On Role
Salary: 12k to 17k per month
ESI+PF available
Food & Transport will be provided
WALK-IN-INTERVIEW
Interview date: DIRECT WALK-IN
(20/01/2020 to 28/02/2020)
Interview Time: 10.15 am - 4.15 pm
Contact : Ajay (HR)
Keyskills,








