Customer support representative

Skills Required:

• Experience with building a Design System and Component based designs.
• 3-5+ years of professional product design experience, bonus points if it was for SaaS platforms.
• Expertise in product design (UI, UX, and Research) and modern tooling e.g. Figma, Miro, etc.
• Experience in high growth startups and building minimum viable products.
• A solid design foundation and aesthetic delivering designs/documents that are simple, informative, and filled with craftsmanship and strong attention of detail.
• Basic technical expertise to communicate with developers.
• Business know-how: Understanding of business metrics and the ability to translate company goals and objectives into digital experiences.
• Hands-on experience with conceptualizing design projects, coordinating with creative teams and working on its execution.
• Ability to juggle multiple projects.

Responsibilties:

• Build the design language and system along with other designers that can be exposed to clients too.
• Work on pages using the design system & create UX experiences that seem flawless.
• Help in setting up design processes
• Work closely with product managers and engineers to define product specs and iterate on experiences as they are delivered.
• Help maintain, improve, and scale our current product experience.
• Create user flows to effectively communicate interaction and design ideas
• Ensure the products created are user-friendly and convey brand consistency with all projects.

What we look for:

Resourceful individuals with a creative spirit to sketch our brand image through vividly portrayed content.

Responsibilities:

• Develop persuasive SEO-optimized content for blogs, campaigns, and newsletters

• Create research-oriented industry-specific content for websites

• Proofreading content before delivery

• Identify customers’ needs and gaps in content and recommend new topics

• Generate fresh content ideas for social media

• Work with graphic designers to digitally deliver content concepts

Requirements:

• Graduate in any stream with exceptional writing skills

• Good communication and interpersonal skills

• Proficient with Microsoft Office Suite and Google Docs

• Ability to multitask, prioritize and manage time efficiently

Digital marketing executive job duties include:

• Prepare social media marketing strategy and campaign by coming up with content

ideas, planning the budget, and implementing it.

• Utilize various social media channels to promote the company’s products and

services.

• Increase the visibility of the company’s social content by optimizing individual

company pages on social media platforms.

• Utilize the digital marketing aspects of the social media marketing roadmap to

increase website traffic, audience engagement, and revenue.

• To achieve certain goals, you must generate leads, qualify leads, develop

marketing communications, build your brand image, and convert sales leads.

• Taking steps to improve campaigns and other marketing efforts by monitoring

their performance and evaluating their effectiveness.

Requirements for Digital marketing executive

• A graduate degree in marketing or a related field is required.

• 1-3 Years of experience in digital marketing.

• Efforts to lead and manage SEO/SEM, marketing databases, email campaigns,

social media campaigns, and display advertising campaigns.

Automobile Background Experience is Mandatory.

Immediate joiners are preferred.

We offer attractive salary packages and lucrative incentives.

We offer a working environment that promotes Learning and Development.

• Strong experience in developing enterprise web applications. 
• Expertise on the Microsoft technology stack (.NET, C#, ASP.NET, MVC, Web API, SQL Server) 
• Candidates should have solid understanding of object-oriented programming and programming principles NET, C ,MVC, XML, MS Sql Database debugging and analysing code. 
• Candidates should have experience with SDLC to include the following stages requirements analysis design coding testing documentation and implementation. 
• Experience with .Net core Web API MVC C# Entity Framework 
• Troubleshooting & analysing skills. 
• Development experience required for Continuous improvement program. 
• Good problem-solving capabilities in Developed applications. 
• Exposure to Angular is an added advantage 

We are seeking extremely smart Android developers who are passionate about pushing mobile technologies to the limits.

• Design and develop products by working closely with business teams.
• Design super intuitive experiences in the next generation of our mobile applications.
• Build performant, scalable, yet secure, enterprise-ready android applications with architecture that is fast yet lean on the backend servers enabling them to support millions of users in parallel.
• Build enterprise-ready back end architectures that can support millions of users in parallel.
• Gain experience with hands-on coding and independent ownership of software components.
• Follow strong engineering best practices and champion their adoption.

• 2+ years’ experience in android software development and delivery.
• Bachelor’s or Master’s degree in engineering from a reputed institute(preferably IITs, NITs, or other top engineering institutes).
• Strong grasp of CS fundamentals, algorithms and excellent problem-solving abilities.
• All experience should be from good product development or e-commerce background.
• Must have shown good stability in all your previous associations.
• Knowledge of UI architectural patterns like MVVM(preferable), MVC, MVP, data binding, activity & fragment lifecycle, recycler view, navigation component, layouts (constraint layout preferable), theming etc.
• Should have actively used retrofit, work managers, android jetpack, Rx java, dagger, retrofit, android sdk, GIT/bitbucket, gradle/ant and very keen on exploring other proven tech stacks.
• Comfortable with test-driven development in android with UI testing, instrumented unit testing and unit testing using junits, mockito or other tools.
• Willingness to learn and write simple backend REST API’s (preferably in Java, spring boot & hibernate) without having to completely depend on backend engineers for delivery.
• Has worked in a fast-paced agile organization building stateless and re-entrant/resumable android applications.

Responsibilities:

• Works on all stages of the software development life cycle (SDLC).
• Develops, codes, tests, and debugs software and applications using Java.
• Designs features and makes improvements based on user experience data.
• Completes unit testing to identify and fix programming errors.
• Uses common testing and software documentation tools.
• Writes software documentation guides.
• Collaborates with other members of the software development team.

• Expertise in Java server-side development: Core Java, Golang Servlets, Spring Core, React JS, Spring Boot with GRPC, and Hibernate.
• Exposure to microservice design patterns.
• Good knowledge in Data Structures, Algorithms, Object-Oriented Design, Analysis, Design patterns, and other computer science concepts.
• Knowledge of GraphQL, Kafka, PostgreSQL will be added advantage.

• Excellent customer service skills, including maintaining focus on the customer issue in a fastpaced environment
• Ability to empathize with and prioritize customer needs
• Demonstrates interpersonal skills with a diverse customer base
• Demonstrates conflict resolution, negotiation, and de-escalation skills
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary
• Ability to determine customer needs and provide appropriate solutions
• Maintain regular and reliable attendance, including the daily schedule as assigned