Customer support representative

About Wissen Technology

Wissen Technology, established in 2015 and part of the Wissen Group (founded in 2000), is a specialized technology consulting company. We pride ourselves on delivering high-quality solutions for global organizations across Banking & Finance, Telecom, and Healthcare domains.

For more details:

Website: www.wissen.com

Wissen Thought leadership : https://www.wissen.com/articles/

LinkedIn: Wissen Technology

Role: Java Backend Developer with AWS

Key Responsibilities

● Design & Development: Build robust, scalable, and maintainable backend services using Java 17+ and the Spring Boot ecosystem.

● API Design: Develop and document RESTful for consumption by web and mobile frontends.

● Database Management: Optimize complex queries and design schemas for relational (PostgreSQL, MySQL) and/or NoSQL (MongoDB, DynamoDB) databases.

● Microservices Architecture: Contribute to the migration or maintenance of microservices, ensuring high availability and low latency.

● Code Quality: Perform thorough code reviews and write comprehensive unit, integration, and functional tests (JUnit, Mockito).

● Cloud & DevOps: Deploy and manage applications in AWS using Docker and Kubernetes.

● Collaboration: Work closely with Frontend Developers, Product Managers to translate business requirements into technical specifications.

Required Technical Skills

● Java Mastery: Deep understanding of Core Java, Multithreading, and Stream API.

● Frameworks: Extensive experience with Spring Boot, Spring Security, and Spring Data JPA/Hibernate.

● Cloud Experience: Proficiency with cloud-native services (e.g., AWS Lambda, S3, RDS, or SQS).

● Messaging: Experience with message brokers like Apache Kafka for asynchronous processing.

● CI/CD: Hands-on experience with Jenkins, GitLab CI, or GitHub Actions.

● Version Control: Expert-level knowledge of Git and branching strategies.

Qualifications & Soft Skills

● Experience: 5+ years of professional experience in backend development.

● Problem Solving: Ability to debug complex production issues and performance bottlenecks.

● Communication: Excellent verbal and written communication skills—vital for a remote/hybrid contractor setup.

● Adaptability: Proven ability to quickly learn new codebases and business domains.

Job Title: Photoshop Specialist

Company: Suntek.ai

Location: Remote

Experience: Minimum 6 months

Employment Type: Full-Time

Job Description:

We are looking for a creative and detail-oriented Photoshop specialist to join our dynamic team. The ideal candidate will have strong hands-on experience with Adobe Photoshop and a keen eye for design, precision, and aesthetics. You will work closely with our content, marketing, and AI training teams to create and enhance visual assets that align with Suntek.ai's brand and project goals.

Key Responsibilities:

Edit, retouch, and manipulate images for various internal and client projects.

Create high-quality visual assets, including banners, social media creatives, web graphics, and marketing material.

Collaborate with designers, marketers, and project managers to meet design requirements and timelines.

Ensure image consistency, color accuracy, and quality across all platforms.

Follow brand guidelines and design standards while offering creative input for improvements.

Maintain organized file structures and proper asset versioning.

Requirements:

Minimum 6 months of hands-on experience in Adobe Photoshop.

Solid understanding of image editing, masking, retouching, and manipulation.

Strong attention to detail and ability to spot visual inconsistencies

The candidate should possess the ability to work under tight deadlines and manage multiple tasks simultaneously.

Knowledge of other Adobe Creative Suite tools (Illustrator, Lightroom) is a plus.

Basic understanding of AI datasets or experience working in AI-related industries is an added advantage.

Job Description

POSITION: Quality Assurance Automation Analyst

DESCRIPTION:

The Quality Assurance Automation Analyst works with the QA staff to perform Quality Assurance Automation planning, application testing and developing scripts using established automated testing tools before and after production implementation. Focus on creating test scripts, and frameworks and executing functional, regression and end-to-end automated scripts for products' front-end and back-end applications. This role is responsible for executing the automated regression tests before release and on demand. The candidate should be willing to step into a Manual QA role and perform Manual Testing on a need basis.

RESPONSIBILITIES:

• Accountable for the Quality Automation planning and testing of the application for the assigned projects.
• Performs timely reporting of planning and testing efforts.
• Develop and maintain automated scripts for all product testing using Selenium WebDriver with Java implementation. 
• Develop manual and automated test cases/scripts.
• Able to shift between Automation and Manual Testing tasks on a need basis.
• With support from QA staff and the configuration team, writes and executes test cases for the projects assigned.
• Achieves and maintains excellent content knowledge of assigned products.
• Perform daily; weekly, monthly and on-demand execution automated regression tests.
• Identify and document issues found in modules and products during automated regression to assist with easy recreation.
• Communicate daily and weekly progress.
• Collaborates with management to continuously provide input to improve the QA process.
• Performs other duties as assigned.

REQUIREMENTS:

• Minimum of 3-5 years of experience in software testing with 2-3 years of experience in developing automation scripts using Selenium Web Driver.

• Saas industry experience is preferred

• Experience in developing Automation Frameworks from scratch. 

• Strong in Java programming (Core JAVA) 

• Experience using Selenium Grid is preferred.

• Good knowledge of Web Services.

• Working knowledge of web technologies including basic knowledge HTML, CSS, JavaScript, and DOM

• Experience in QA Methodologies - Agile preferred

• Experience in analysing requirements & create Test scenarios.

• Knowledge of Defect Management Process & Defect lifecycle.

• Working knowledge of Test Management Tool.

• Working knowledge of database (e.g. MySQL).

• Lead multiple client projects in the organization. 
• Define & build technical architecture for projects. 
• Introduce & ensure right coding standards within the team and ensure that it is maintained in all the projects. 
• Ensure the quality delivery of projects. 
• Ensure applications are confirmed to security guidelines wherever required. 
• Assist pre-sales/sales team for converting raw requirements from potential clients to functional solutions. 
• Train fellow team members to impose the best practices available. 
• Work on improving and managing processes within the team. 
• Implement innovative ideas throughout the team to improve the overall efficiency and quality of the team. 
• Ensure proper communication & collaboration within the team 
  
  

7+ Years of experience in developing large scale applications. 
Solid Domain Knowledge and experience with various Design Patterns & Data Modelling (Associations, OOPs Concepts etc.)
Should have exposure to multiple backend technologies, and databases - both relational and NOSQL databases
Should be aware of latest conventions for APIs
Preferred hands-on experience with GraphQL as well as REST API
Must be well-aware of the latest technological advancements for relevant platforms. 
Advanced Concepts of Databases - Views, Stored Procedures, Database Optimization - are a good to have.
Should have Research Oriented Approach 
Solid at Logical thinking and Problem solving 
Solid understanding of Coding Standards, Code Review processes and delivery of quality products 
Experience with various Tools used in Development, Tests & Deployments. 
Sound knowledge of DevOps and CI/CD Pipeline Tools 
Solid experience with Git Workflow on Enterprise projects and larger teams 
Should be good at documentation at project level and code level ; Should have good experience with Agile Methodology and process
Should have a good understanding of server side deployment, scalability, maintainability and handling server security problems.
Should have good understanding on Software UX 
Proficient with communication and good at making software architectural judgments
Expected outcomes 

• Growing the team and retaining talent, thus, creating an inspiring environment for the team members. 
• Creating more leadership within the team along with mentoring and guiding new joiners and experienced developers. 
• Creating growth plans for the team and preparing training guides for other team members. 
• Refining processes in the team on a regular basis to ensure quality delivery of projects- such as coding standards, project collaboration, code review processes etc. 
• Improving overall efficiency and team productivity by introducing new methodologies and ideas in the team. 
• Working on R&D and employing innovative technologies in the company. 
• Streamlining processes which will result in saving time and cost optimization 
• Ensuring code review healthiness and shipping superior quality code 
  
  
  

• Unlimited learning and growth opportunities 
• A collaborative and cheerful work environment 
• Exceptional reward and recognition policy  
• Outstanding compensation  
• Flexible work hours  
• Opportunity to make an impact as your work will directly contribute to our business strategy.
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At Nickelfox, you have a chance to craft a career path as unique as you are and become the best version of YOU. You will be part of a team with a ‘no limits’ mindset in an inclusive, people-focused culture. And we’re counting on your unique perspective to help Nickelfox grow even faster.  

Are you passionate about tech? Dedicated to learning? Come, join us to build an extraordinary experience for yourself and a dignified working world for all. 
 

What makes Nickelfox a great place for you?

In Nickelfox, you’ll join a team whose passion for technology and understanding of business has driven the company to serve clients across 25+ countries in just five years. We partner with our customers to fuel their growth story and enable them to make the right decisions with our customized technology services and insights. All in all, we are passionate to see our customers win the day. This is the reason why 80% of our business comes from repeat clients.  

Our mission is to provide dignified employment and an environment that recognizes the uniqueness of every individual and values their expertise, and contribution. We have a culture that encourages everyone to bring their authentic selves to work. Our people enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, youthful, high-performing team, Nickelfox is the place for you.

• Provide Thought Leadership to Develop Global Marketing strategies to support and sustain the company’s business growth.
• Develop and implement a strategic marketing plan.
• Create and manage marketing budgets and monitor costs.
• Develop and implement Brand Strategies to build company brand equity
• Be custodian for the organization's Brand Guidelines & Brand management across all its verticals & geographies.
• Closely work with the leadership team to create growth strategies, new product/ service development, and brand extensions.
• Build and inspire creative teams together and vendors as required that guarantees a holistic marketing capability to support the growth of the business
• Manage and optimize the websites within the group and use digital marketing methods to increase traffic and the online demand for our services.
• Lead communication strategy for marketing initiatives and social media campaigns
• Plan, execute, and measure lead generation programs to grow the sales pipeline.
• Work to create marketing materials/collateral (physical and electronic) including, presentations, brochures, graphics
• Manage, optimize, and provide analytics on the company’s presence in social media and other channels.
• Ensure the creation of case study content that demonstrates the benefits of our Services, Products & Training portfolio
• Strategic Brand Management
• Organize and/or ensure participation in relevant technology events, conferences, trade shows, exhibitions that help to demonstrate the company’s technology authority and create a positive image to attract good talent.
• Demonstrate effective communication and Interpersonal Skills.
• Ability to work in Global, Matrix and Team environment
• Organize PR-related activities to showcase the company and its leadership’s industry strengths.
• Undertake competition analysis and tracking with regular updates to Sales & leadership.
• Evaluate results of marketing activities and campaigns to measure ROI and effectiveness on marketing initiatives (Awareness, Demand Generation, PR, Events).
• Digital Marketing skills SEO, SMO, LinkedIn, Google Ads, Twitter, Facebook