Customer support representative

• Designing and developing user interfaces using angular best practices.
• Adapting interface for modern internet applications using the latest front-end technologies.
• Writing JavaScript, CSS, and HTML.
• Developing product analysis tasks.
• Making complex technical and design decisions for Angular projects-

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! https://www.happyfox.com/

We’re looking for a Senior Backend Engineer to join our engineering team to help build and maintain our growing list of products. You should have prior experience being responsible for building sufficiently complex features by yourself.

Responsibilities: 

• Implement product features by writing clean, robust, reusable code with tests
• Conduct peer reviews to keep the codebase a great environment to work on
• Collaborate with Product Managers, Designers and Engineers to deliver high-quality features
• Bring new ideas and best practices to improve the team and the codebase

Requirements:

• 5+ years of professional work experience
• Proficiency in backend programming languages like Python
• Experience working with web application frameworks like Django
• Experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
• Proficiency in writing highly performant and scalable code
• Experience in building REST APIs and a good understanding of best practices around building APIs
• Good communication skills with an ability to articulate your views
• Excellent analytical and problem-solving skills

CoreStack, an AI-powered multi-cloud governance solution, empowers enterprises to rapidly achieve Continuous and Autonomous Cloud Governance at Scale. CoreStack enables enterprises to realize outcomes such as 40% decrease in cloud costs and 50% increase in operational efficiencies by governing operations, security, cost, access, and resources. CoreStack also assures 100% compliance with standards such as ISO, FedRAMP, NIST, HIPAA, PCI-DSS, AWS CIS & Well Architected Framework (WAF). We work with many large global customers across multiple industries including Financial Services, Healthcare, Retail, Education, Telecommunications, Technology and Government.

Responsibilities:

• Part of a Cloud Governance product team responsible for installing, configuring, automating and monitoring various Cloud Services (IaaS, PaaS, and SaaS)
• Be at the forefront of Cloud technology, assisting a global list of customers that consume multiple cloud environments.
• Ensure availability of internal & customers' hosts and services thru monitoring, analysing metric trends, investigating alerts.
• Explore and implement a broad spectrum of open source technologies. Help the team/customer to resolve technical issues.
• Extremely customer focused, flexible to be available on-call for solving critical problems.
• Contribute towards the process improvement involving the Product deployments, Cloud Governance & Customer Success.

Skills Required

• Minimum 3+ Years of experience with a B.E/B.Tech
• Experience in managing Azure IaaS, PaaS services for customer production environments
• Well versed in DevOps technologies, automation, infrastructure orchestration, configuration management and CI/CD
• Experience in Linux and Windows Administration, server hardening and security compliance
• Web and Application Server technologies (e.g. Apache, Nginx, IIS)
• Good command in at least one scripting language (e.g. Bash, PowerShell, Ruby, Python)
• Networking protocols such as HTTP, DNS and TCP/IP
• Experience in managing version control platforms (e.g. Git, SVN)

• Develop test plans alongside product designers and product engineers.
• Drive improvements to test framework architecture and test coverage.
• Drive adoption of best practices in code health, testing, testability, and maintainability (clean code, test pyramid).
• Track test gaps, quality, and productivity metrics. Work with other engineering teams to improve gaps from this data.
• Recommend improvements into overall best practices, design, testability and quality, and productivity.

Requirements

• 8+ years' experience of working in the Quality Engineering field
• 3+ Years of experience with UI & API test automation tools, (Selenium and etc.)
• 4+ years of experience in leading a team
• Proficient in TypeScript, Go, or a related programming language
• Experience with Continuous Integration systems (e.g., GitLab)
• Experience with AWS, Docker, and Kubernetes

About You

• A+ character. We are team-first here at the company.
• A hard-working mentality. It’s early and there is still a lot to build.
• An excellent communicator.
• A fun attitude. Life’s too short. We can have fun while we work hard on cool things.
• Smarts. We need people that are smart enough to make decisions on their own and also smart enough to know when they need input from others.

Perks & Benefits

• Competitive salary and benefits
• Group Medical insurance
• Life and long-term disability insurance
• Collaborative workspace
• The opportunity to join the fastest growing start-up alongside a team of motivated and driven individuals

JOB Description :

We are looking for a candidate who is dedicated and ready to take responsibility for work and interested to do work from home in this COVID duration(Freelancer full-time job).

 

2+ Years of experience in Microsoft .NET Technologies.

Strong knowledge of Database Design concepts.

Strong knowledge of Object-Oriented Programming concepts.

Knowledge of Design Patterns, and SOLID principles.

Must have experience with:

ASP.Net MVC, SQL, Entity Framework, LINQ, JQuery, WEB APIs, Dependency Injection, WCF services (Nice to have).

Must have experience with:

Database Design - Relations, Cardinality, Constraints, Indexes.

Database Data Manipulation - Select, Joins, Group By, Aggregate Functions, Subquery, Stored Procedures, Functions.

SSRS reports (Nice To have).

Writing Quality Code - Naming Conventions, Exception Handling, Logging, Reusability, OOP Concepts, SOLID principles.

Good to have knowledge of - HTML, CSS, Javascript/ jQuery/ KnockoutJS, AJAX.

Understanding of Agile methodology.

Highly developed analytical and problem-solving skills.

Excellent troubleshooting and communication skills.

About the Company:

Kratin LLC. is a leading innovation and design company focusing on healthcare. Kratin’s Unified Health Experience (UHX) platform is an award-winning solution for connecting dot across the care continuum with mobile and high tech solutions.