- Communicating with customers through various channels (email/chat)
- Take ownership of the tickets and resolve the inquiry to customer’s expectations to deepen the relationship and achieve highest level of customer satisfaction
- Deliver extraordinary service by responding to questions concerning signups, bank and card interest rates, managing disputes and others
- Keeping records of customer interactions, transactions, comments, and complaints.
- Build rapport quickly with customers/clients and put them at ease
- Proven high initiative and energy level with good influencing, decision-making and collaboration skills
- Deliver on Customer Service Metrics as Per Goals ( Customer Satisfaction, Value Generation, Query Resolution, Call Handling Time, Quality etc.)
- Keeping yourself updated on company products to effectively manage customer queries.
- Smart Graduates with excellent communication skills
- 1 year to 3 years of experience working in customer support roles
- Demonstrated ability to handle highly complex and manual queries, excel knowledge
- Candidate with Corporate Card/Credit Card Servicing knowledge is preferred
- Empathetic, organised, problem solver
- Open to work in shifts (rotational day and night shifts).
- This is full-time, work from an office opportunity based out of Bangalore.
- No Cab facility will be provided but shift allowance will be provided.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Zolve
About
Zolve’s mission is simple: we want to make financial products accessible to everyone.
Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:
- A Bank Account you can create from anywhere in the world in under five minutes
- A high-limit Credit Card that helps build a healthy credit score
- Easy, lightning-fast, cross-border money transfers with the best rates in the market
Zolve is expanding its horizons, and we’re excited to open our doors to everyone expanding theirs.
We believe: that if space tourism is real, so is reaching for the stars.
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Company Description
ExpertusONE is the zero-compromises enterprise learning platform trusted by global leaders like Siemens, Hitachi, and ABB. The platform blends elegant design, intuitive functionality, and mobile-anywhere solutions to meet diverse learning, training, and skills development needs. It interoperates seamlessly with applications like Salesforce, Slack, and Microsoft Teams, enhancing the learning experience with personalized content and interactive modules.
Role Description
As a B2B SaaS Product Manager, you will play a pivotal role in defining and driving the success of our business-to-business (B2B) software-as-a-service (SaaS) products. You will be responsible for overseeing the entire product lifecycle, from concept to launch. Your primary focus will be on understanding market needs, defining product strategies, and collaborating with cross-functional teams to deliver innovative solutions that meet our customers' requirements to drive revenue growth.
- Proven experience as a Product Manager in the B2B SaaS industry with deep understanding of content player technology, user experience, and market trends.
- Familiarity with agile development methodologies.
- A deep understanding of B2B customer needs and market dynamics ensuring that our content delivery solutions meet the highest standards of quality and performance.
- Experience with project management and product management tools.
- Strong analytical skills and the ability to make data-driven decisions.
- Excellent communication and interpersonal skills.
Key Responsibilities:
- Ability to work within a fast-paced team with high proficiency in writing clean, well-structured Product Specification Documents
- Identify opportunities for product improvements and optimizations based on data-driven insights.
- Collaborate with UX/UI designers to ensure the product provides an exceptional user experience and aligns with brand guidelines.
- Continuously monitor industry developments, competitive landscapes, and customer feedback to refine the product roadmap.
- Conduct market research to identify customer needs, pain points, and emerging opportunities.
- Gather and analyze customer feedback, user data, and market trends to inform product decisions.
- Develop a clear and compelling product vision and strategy aligned with the company's goals and market trends.
- Define clear product requirements, user stories, and use cases to guide development teams.
- Create and prioritize the product roadmap based on strategic objectives, customer requirements, and business priorities.
- Manage the product development process from concept to launch, ensuring timely delivery of high-quality software.
- Facilitate communication and collaboration between different departments to achieve product goals.
- Monitor product performance metrics, including user adoption, retention, and revenue.
If you're passionate about building world-class B2B SaaS products that transform enterprise learning experiences, we’d love to hear from you.
Connect with me on LinkedIn to apply - www.linkedin.com/in/swetha-vijayakumar-b1333022a
2. Making fresh calls on daily basis.
3. Enquiry Generation : Generating 2 enquiries on daily basis and be responsible for keeping
commitments in a timely manner. Generate at least 40 Nos. of quality enquiries by conducting
displays, Field visits, Group demos, existing Customer follow-up, Tete-calling, Generating
referrals from other Employees of BRD Group etc.
4. Enquiry Follow-up: Timely follow up of each enquiry generated/referral received and
recording
it. Feedback should be provided to the person who provides you the referral properly.
5. Record Maintenance: You are supposed to maintain DCR, Tracking cards, update your enquiries in
Team Leader's EBR planner. All these records should be updated daily. Tracking cards should be kept
in 3 files namely Closed, Live and Current month.
6. Booking, Billing, Delivery: All the prospective enquiry Customers should be
followed up
meticulousJy and converted to booking. All booking cases should be followed up for their finance
arrangement and get billed at the earliest. Any part payment cases at the month end (Min 1 car and
Cllstomer declaration is must) should be delivered by 15111 of next month. You should do the
•
follow up of delivery Customers. You should be present during the delivery time and ensure that
the Customer is fully satisfied .
7. MGA, MT, EW, and Finance: In addition to achieving your sales target , you are supposed to
promote MGA. M.I, EW Maruti Finance to all Customers.
8. Billing and Registration: You should ensure that the file sent for billing is properly
filled with all relevant information.
9. Test drives and Home visits: Maximum no. of enquiries should be provided with test drives
(coordinate with Test drive Co-ordinator). Home visits should be done for all prospective Customers
within 2 days. Home visits and Test drive should be done for 100% Showroom walk in customers and
referral cases.
10. Closing sales by building rapport with the potential Clients, clarifying on the benefits of
BRD's solutions and service capabilities.
II. To carry out the 20th day home visit and hand over the delivery photographs to Customer.
12. Follow up of existing customers for getting leads.
13. You must report to your Team Leader properly on daily basis.
14. To contribute information to Team Leader regarding the strategies of Co-dealers and
competitors from the field.
About Us
Our brand specializes in creaating bespoke corporate clothing and uniforms, handling every stage from design to delivery. With a focus on quality, innovation, and customer satisfaction, we provide tailored solutions for businesses and organisations.
Job Summary
We're seeking a highly organized and detail-oriented Female Operations Executive to join our team. The ideal candidate will manage day-to-day operations, ensure seamless task execution, and possess excellent communication skills.
Responsibilities
- Manage client relationships and communicate via email, phone, and messaging platforms
- Coordinate with internal teams for timely delivery of products/services
- Track deliveries and follow up with logistics partners
- Provide administrative support, including data entry and report generation
- Collaborate with the team to identify process improvements
- Manage front desk operations, handle enquiries, and process orders
- Generate invoices, manage sales/purchase reports, and oversee daily operations
- Create e-way bills, DCs, and update POs
Requirements
- Proficiency in English (written and verbal)
- Basic conversation ability in Telugu/Hindi (preferable)
- Excellent communication and interpersonal skills
- Expertise in fabrics and merchandising is a must.
- Ability to work independently and as a team
- Willingness to learn and grow with the brand
- Basic computer skills (Microsoft Office, Google Workspace, and email writing)
- A degree in Fashion Design or a related field is a plus.
- Basic Photoshop and design skills are appreciated.
What We Offer
- Opportunity to work with a growing brand
- Collaborative and dynamic work environment
- Professional growth and development opportunities
- Competitive salary package (2.5 - 3 lakhs per annum)
Work Details
- Front Desk, Office Job
- Location: Sanath Nagar, Hyderabad
- Timings: 9:00 am - 6:00 pm
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
JavascriptAbout Vyapar:
We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than 5 Million users across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple, such that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter.
Role Summary:
Vyapar's Engineering team builds the technology platform that eases and digitizes our customers' bookkeeping and enables the transition of cumbersome accounting data from general bookkeeping to a digitized always available resource.
The Javascript engineer will be responsible for the developing features in Vyapar application. Strong understanding of HTML, CSS, JavaScript, Responsive design, JQuery, React, database etc. concepts is critical
Key Responsibilities:
- Translate designs and wireframes into high-quality code.
- Design, build and maintain high performance, reusable, and reliable code.
- Ensure the best possible performance, quality, and responsiveness of the application.
- Use of complex algorithm to build the business requirements.
- Help maintain code quality, organization, and automatization.
- Ability to understand business requirements and translate them into technical requirements
Desired Skills And Requirements
Must have
- Strong JavaScript
- HTML, CSS
- React/Angular/JQuery/Vue
- Problem-solving skills, and Data Structures.
- Strong knowledge of SQL database or RDBMS.
Good to have
- Familiarity with RESTful APIs to connect applications to back-end services.
- Strong knowledge of Web UI design principles, patterns, and best practices.
- Experience with offline storage and performance tuning.
- Experience and understanding of database concepts and sql queries.
- Familiarity with cloud message APIs and push notifications.
- Familiarity with continuous integration.
- A knack for benchmarking and optimization.
Experience:
- Minimum 4 years of experience in JavaScript
- Minimum 3 years of experience in HTML, CSS
- Minimum 3 years of experience in SQL/ RDBMS.
Education:
- A full-time B.E/ B.Tech Degree from a recognized university.
Docker
Kubernetes
Amazon Web Services (AWS)As a SaaS DevOps Engineer, you will be responsible for providing automated tooling and process enhancements for SaaS deployment, application and infrastructure upgrades and production monitoring.
-
Development of automation scripts and pipelines for deployment and monitoring of new production environments.
-
Development of automation scripts for upgrades, hotfixes deployments and maintenance.
-
Work closely with Scrum teams and product groups to support the quality and growth of the SaaS services.
-
Collaborate closely with SaaS Operations team to handle day-to-day production activities - handling alerts and incidents.
-
Assist SaaS Operations team to handle customers focus projects: migrations, features enablement.
-
Write Knowledge articles to document known issues and best practices.
-
Conduct regression tests to validate solutions or workarounds.
-
Work in a globally distributed team.
What achievements should you have so far?
-
Bachelor's or master’s degree in Computer Science, Information Systems, or equivalent.
-
Experience with containerization, deployment, and operations.
-
Strong knowledge of CI/CD processes (Git, Jenkins, Pipelines).
-
Good experience with Linux systems and Shell scripting.
-
Basic cloud experience, preferably oriented on MS Azure.
-
Basic knowledge of containerized solutions (Helm, Kubernetes, Docker).
-
Good Networking skills and experience.
-
Having Terraform or CloudFormation knowledge will be considered a plus.
-
Ability to analyze a task from a system perspective.
-
Excellent problem-solving and troubleshooting skills.
-
Excellent written and verbal communication skills; mastery in English and local language.
-
Must be organized, thorough, autonomous, committed, flexible, customer-focused and productive.
HTML/CSSJavascriptAngular (2+)AngularJS (1.x)2. Maintain and customise existing android and iOS apps
3. Develop new products
Department, including onboarding of warehouses on Whrrl’s platform and
for all Business Development & Operations related activities for Warehousing, CM, &
Procurement services other activities as may be assigned by the Whrrl, from time to
time, including Overseeing CM & Warehousing activities.
➢ Identify new business opportunities & design strategies for Warehousing and Collateral
Management.
➢ Responsible for P&L of all the Warehousing & Collateral Management & monitor P&L as
per Whrrl’s requirements.
➢ To achieve revenue targets covering Commodity Funding, Storage & Preservations, CM
activities, Fumigation, and Pest Management & any other support services offered by
the Client.
➢ Monitor implementation of strategies approved by the Management, including
cost analysis related to the Department and implementation of best-cost measures.
➢ Identify & procure equipment and assets at the best cost required for smooth functioning
of the Warehouses.
➢ Develop a committed team, guide, lead & motivate team members to achieve team and
organizational goals. Guide & lead the Warehousing team in achieving
business/operational targets.
➢ Monitor inward/outward transactions and insurance details of all locations - Coordinate
CMA requests, evaluation & implementation.
➢ Maintain close association & liaison with bank officials, major commodity players, Govt.
organizations, and clients.
➢ Ensure proper customer service & high degree of customer satisfaction.
Ensure that customer complaints and queries are addressed timely and properly by the
team members and intervene to sort out issues when escalated.
➢ Ensure training of Warehouse staff about the concerned process in relation to Quality
Control activities, testing, preservation, fumigation, and prophylactic treatment and also
to ensure training of the warehouse staff on various documentation processes.
➢ Check if all the warehouse activities are being performed as per the laid down
procedures on every visit to warehouses.
➢ Ensure regular fumigation, prophylactic treatment of the stock by warehouse operations
staff, as per requirement
PHP
Laravel
CodeIgniterSr.PHP Developer
The ideal candidate will efficiently and quickly write PHP in a timely and scalable way in order to improve the code-base of the company's products in meaningful ways. This candidate will be able to test the code and make adjustments where necessary. They should also have experience in contributing to the whole software design lifecycle. Minimum Experience Required 5-7 Years.
Primary requirement:
- Wordpress Theme Development
- Wordpress Plugin Development
- JS, AJAX, HTML, CSS
Skills Required:
- Have thorough knowledge of PHP, JavaScript, AJAX, jQuery, HTML5, CSS3, Bootstrap
- Possess the ability in Angular js, React js
- Top-notch programming skills, ability to produce quality code that is maintainable, efficient, reliable and secure.
- Development of APIs as required. Rest or Soap API integration.
- Strong knowledge of MVC is required
- Must Know Framework like Laravel, CodeIgniter, Cake Php,Yii
- Have experience in MySQL, MariaDB databases.
- Distributed version control and regular deployments.
- Have Good Communication skills.
Responsibilities:
- Write clean, well-designed code
- Troubleshoot and test core product software to ensure strong optimization
- Contribute to all phases of the development life cycle
Qualifications:
- MSC degree in computer science or related field
- Experience of 5-7 years in Wordpress development and Application Development
- Strong knowledge of relational databases, tools and PHP skills
Things you’ll do:
- Deliver stable and scalable solutions in PHP, HTML, and JavaScript
- Update existing components to support changing needs.
- Improve the internal team culture of high-quality software development.
- Cooperate with team members on maintaining existing solutions beyond means of Code development.
- Work on bug fixing and improving application performance.
- Provide Tech Support to client
What we offer:
- Competitive Pay Package
- 6 days working + Alternate Saturday Off
- Regular increments
- ESOP (Employee Stock Options) for exceptional candidates working with us for 5+ years
- Work from home as per applicable limits set by management
- Senior position to manage a team
- Be a part of a super start-up ecosystem
Employment type: Full-time
Location: Ahmedabad
Salary: as per company standards
customer experiences. Our mission is to export the Silicon Valley mindset to the rest of
the world.
We create digital products with purpose that have a lasting impact on users' lives and
clients' businesses. We are a team of dreamers and doers united by a simple idea: If we
make a difference for your customers, we will make a difference for your business too.
And it works. Since 2009, we have led early-stage startups and top-tier brands to "wow"
their customers with best-in-class digital products and experiences. The Wall Street
Journal calls us “YML is one of the most innovative companies in Silicon Valley.”
Through next-generation technologies and world-class design, we help brands like
Apple, PayPal, L'Oreal, Home Depot, Kaiser Permanente, State Farm, First Republic
Bank etc develop solutions that drive major business outcomes. Founded in 2009, Y
Media Labs is headquartered in Silicon Valley with four offices worldwide including
Atlanta, Indianapolis, Bangalore & Sao Paulo.
We came of age with the invention of the app store. We have mobile in our DNA. We
create solutions across the digital ecosystem. Unlike agencies who are born desktop,
we are deeply connected to how consumer perception has shifted thanks to the mobile
lifestyle. We have built and launched 207 products, delighted over 407 million users,
built over 200+ apps, work with 30 Fortune 500 clients, been responsible for over 400
billion transactions through our work and generated over $200 billion in transactions
for our clients, and been featured on the app store over 700+ times!
• Portfolio of our work can be found @ ymedialabs.com/work
• Live look into our engineering team @ medium.com/ymedialabs-innovation
• Live look into our design team @ dribbble.com/ymedialabs
Our team in Bangalore is close to 180 strong, and we are growing in a variety of ways.
Our goals include a culture of excellence and we are looking to transform the team to
be one of the best tech teams in Bangalore.
We are looking to hire Engineering Manager for our team in Bangalore. If you are
excited about building products that will be used by millions of consumers worldwide,
building products for brands that you can be proud to show to your family and friends –
you need to join us!
This position reports to: Director of Engineering
What you will be doing:
• Lead and coach a group of engineers in delivering scalable, flexible and secure
features to our customers
• Leading engineering teams composed of backend, frontend, iOS, Android
developers and QA.
• Deep dive into work of your team, review the code submitted by your team, and
resolve the root cause of problems
• Coach your team members how to increase the quality of their code based on
real examples
• Involve in hiring for your teams
• Drive a continuous improvement process - introduce new tools & automations
based on real data analysis
• Represent the team to engineering groups internally, to executive leaders in
various functional groups within YML, to current and future customers, and to
our partner organizations.
• Build a diverse team while fostering a collaborative and inclusive environment.
What You Will NOT Be Doing:
• Project and Program management
Responsibilities:
• Collaborate with Product/Project Managers to plan, implement and deliver tasks
and modules on a timely basis with best practices and adherence to SOPs.
• Manage the development pipeline to deliver features on schedule while
maintaining high bar for quality. Closely Interact with other functions such as
PM/Product, Design, UI/UX, Architecture, QA, and deliver planned features
• Deliver Web, Android and iOS applications with integration to backend services
deployed on the cloud with high quality and responsiveness.
• Create strong practices around test driven development, automating delivery of
apps to the marketplace with strong CI/CD practices.
• Play the role of an unblocker in a tight scrum environment. Should be able to
help other developers with challenges, problem solving, and help achieve
milestones as per plan.
• Prioritize to manage ad-hoc requests in parallel with ongoing projects.
• Hands on with programming with 50%+ of bandwidth going into modules
owned.
Requirements:
• A highly talented developer with 9+ years of hands-on experience
• Primarily in web application development experience using, Javascript, Angular,
ReactJS
• Working with MVVM, MVP, MVC patterns.
• Must have at least 2+ years of experience in an engineering management role,
and a clear record of success prior to that as a senior/staff engineer
• Must be compelling and clear communicator, able to represent your team to
internal and external audiences with differing levels of technical fluency.
• Ability to handle multiple competing priorities/projects in a fast-paced
environment.
• Good Analytical, Problem solving and Debugging skills.
• Hands on experience in Designing, Coding and release management.
• Continuously increasing your team's work quality & performance
• Experience with writing and maintaining unit-tests, functional tests, and CI/CD
pipelines
• Ability to think from a product mindset
Nice to Have:
• Hands-on cloud development experience
Qualification – B.Tech/M.Tech/MCA (IT/Computer Science)
Years of Exp – 9+
Work from Home Related
Given the current situation it is expected that working from home for extended periods
is a reality that continues for many months. You must be able to fulfill the following
requirements:
• You must have a high-speed broadband connection and must be able to
provide evidence of it
• You must have a proper working environment at home, like a desk, chair and any
other required infrastructure
• You must be able to and willing to attend video calls as part of your workday
Job Perks
• Awesome work environment and opportunity to work with great minds
• Work in fun teams on projects that impacts millions of people
• 100% reimbursement for all job/growth related courses you complete in Udemy
Digital Marketing Manager responsibilities include:
- Planning digital marketing campaigns, including web, SEO/SEM, email, social media and display advertising
- Content creation and repurposing for all digital channels
- Maintaining our social media presence across all digital channels
- Measuring and reporting on the performance of all digital marketing campaigns
Responsibilities
- Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media, display advertising campaigns (Branding & Demand Generation) and events
- Design, build and maintain our social media presence
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Identify trends and insights, and optimize spend and performance based on the insights
- Brainstorm new and creative growth strategies
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to create landing pages and optimize user experience
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points
- Instrument conversion points and optimize user funnels
- Collaborate with agencies and other vendor partners
- Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
Requirements
- Bachelors/Masters degree in marketing or a related field
- Proven working experience in digital marketing
- Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
- Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate
- Experience in optimizing landing pages and user funnels
- Experience with A/B and multivariate experiments
- Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
- Working knowledge of ad serving tools (e.g., DART, Atlas)
- Experience in setting up and optimizing Google Adwords campaigns
- Working knowledge of HTML, CSS, and JavaScript development and constraints
- Strong analytical skills and data-driven thinking
- Up-to-date with the latest trends and best practices in online marketing and measurement
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon