Customer support representative

If you want to learn product by building in the real world—not just from slides and dashboards—this is that role.

We’re hiring an Associate Product Manager to turn messy ground reality into product that actually gets used.

→ Own features and product areas end to end, from problem definition to launch to iteration

→ Spend time with users in the field and turn observations into clear product requirements

→ Work day-to-day with engineering and design to ship

→ Use data across fulfilment, on-time start/completion, rework, and complaints to figure out what to build next

→ Run launches, coordinate rollouts, train teams when needed, and track adoption

→ Ship, measure, learn, iterate

• 0–2 years of experience in product, consulting, ops, analytics, engineering—or a strong builder mindset

• Sharp structured thinking and real curiosity about why people behave the way they do

• Comfortable with data and spreadsheets

• Strong written and verbal communication

• High agency—you chase answers and don’t wait to be told what to do

• Comfortable with ambiguity and fast-moving environments

Bonus if you:

• Speak Marathi/Hindi

• Have exposure to rural India, agriculture, blue-collar operations, or informal labour markets

• Have built or shipped something real

Why this role?

A real, hard, physical-world product problem. Close mentorship from senior product leadership. The kind of ownership most people wait years to get.

📍 Bangalore (on-site; expect periodic field travel) | Reporting to CPO

Know someone who should be in this seat? Tag them below or DM directly.

#Hiring #AssociateProductManager #ProductManagement #BangaloreJobs #APM #ProductJobs

ROLES AND RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with2-3 years of Account Management/Business Development/ problem solving / hustling experience in a high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

IDEAL CANDIDATE:

• 2-5 years of experience on the internet/technology industry (mandatory)
• B.E / B.Tech (IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Job Description

We are looking for motivated IT professionals with at least one year of industry experience. The ideal candidate should have hands-on experience in AWS, Azure, AI, or Cloud technologies, or should be enthusiastic and ready to upskill and shift to new and emerging technologies. This role is primarily remote; however, candidates may be required to visit the office occasionally for meetings or project needs.

Key Requirements

• Minimum 1 year of experience in the IT industry
• Exposure to AWS / Azure / AI / Cloud platforms (any one or more)
• Willingness to learn and adapt to new technologies
• Strong problem-solving and communication skills
• Ability to work independently in a remote setup
• Must have a proper work-from-home environment (laptop, stable internet, quiet workspace)

Education Qualification

• B.Tech / BE / MCA / M.Sc (IT) / equivalent

Key Responsibility Areas:

• Design, build and deliver Enterprise software solutions.
• Write code with standards and conventions and follow best practices.
• Encourage and lead innovation and solid lifecycle processes.
• Collaborate with development teams on work definition, estimation and prioritization
• Lead and grow as a professional software engineer.
• Full ownership of product deliveries and mentoring junior team members.
• Preparing curriculum to train junior developers for Java Web Development
• Strong client interactions to provide excellent Quality of Service.
• Owning the code base and making sure all code is reviewed and is of very high quality.
• Write and modify coding conventions and standards documents for all development

Required Skills:

Technologies/Frameworks – 

• Core Java, J2EE, 
• Spring Core and Spring MVC, Sprint Boot, Spring Security, 
• JDBC, Hibernate, RESTful APIs, SOAP WebServices
• Knowledge of JavaScript, JQuery, AJAX, HTML5, and CSS3, Angular is added advantage
• Junit or Mockito frameworks
• Maven, Git
• Knowledge Data Structures, 
• SQL, MySQL 
• Designing relational database schemas
• Basics of AWS, Cloud, Microservices

• Must have strong knowledge and experience in Agile based software development methodologies. Knowledge of an Agile tool like Jira.
• Strong knowledge of working in Integrations of 3^rd party APIs and creating the new APIs.
• Must have good knowledge of creating Flow diagrams, UMLs and all the required documentations.
• Domain Preference
• BFSI, FinTech

• Netapp Cdot (madatory), Linux,GPFS, Brocade SAN
• Additional Skill Set: Automation & Dell ECS

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COMPANY OVERVIEW

QubeHealth is on a mission to change the way people access healthcare.

India has one of the highest out-of-pocket-expenses in healthcare in the world. Even with group health insurance cover, the average Indian worker pays 60% of health-related expenditures out-of-pocket. Paying for and accessing, healthcare remains a massive challenge in India.

On the other hand, there’s all kinds of innovative ways one can pay for buying the smallest item on any popular e-commerce portal. We believe it’s high time we changed that, and are leading this change from the forefront.

We are looking for a Flutter Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our Product team to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.

• Design and build applications for the Android platform
  
• Collaborate with cross-functional teams to define, design, and ship new features
  
• Work with outside data sources and APIs
  
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
  
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
  

Tech Skills

• Flutter & Dart
  
• Rest API
  
• MySQL (good to have)
  
• GitHub
  

Soft Skills

• Good Communication
  
• Team Player
  
• Creative
  
• Problem Solver

Location: Preferably based out of Mumbai & willing to work from our Mumbai office.

You’ll be our: Business Software Team Lead

You’ll be based at: IBC Knowledge Park, Bengaluru

You’ll be Aligned with: Engineering Manager, Ather Web Stack.

You’ll be a member of:  Software & Intelligence

What you’ll do at Ather:

• Guide development team efforts towards successful project delivery.

• Provide technical leadership to teammates through coaching and mentorship.

• Maintain high standards of software quality within the team by establishing good practices and habits.

• Identify and encourage areas for growth and improvement within the team.

• Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web-based business applications.

• Design, develop, and unit test applications in accordance with established standards. Participate in peer-reviews of solution designs and related code.

• Package and support deployment of releases.

• Develop, refine, and tune integrations between applications.

• Analyze and resolve technical and application problems.

• Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties.

• Adhere to high-quality development principles while delivering solutions on-time and on-budget.

Here’s what we are looking for: 

• Expert level of experience working with technologies like Nodejs and javascript.

• Strong DevOps focus and experience building and deploying infrastructure with cloud deployment technologies.

• Hands-on experience in writing applications at scale.

• Experience with test-driven development and automated testing frameworks.

• Experience with Scrum/Agile development methodologies.

• Expertise with code reviews with a major focus on best performance, scalability, security and future expansion.

• Should have worked on Scalable projects / large applications / Microservices architecture.

• Should have worked primarily on Backend Development projects.

• Good to have Object Oriented Development in languages like Java.

• Familiar with various design and architectural patterns.

• Experience in leading a high performing engineering team of ~5 members.

You bring to Ather:

• 5+ years’ experience as a Software Developer

• Prior experience in a technical leadership position

• College or University degree in Computer Science or a related discipline