Customer support representative

1.Technical Sales

Develop and execute strategies to achieve sales targets for equipment and elevator systems.

Conduct technical presentations and product demonstrations for prospective and existing clients. 

Provide detailed technical and application advice to customers on equipment and elevator solutions.

2. Customer Engagement

Identify and assess customer needs through site visits, consultations, and discussions.

Prepare and deliver proposals, quotations, and technical documentation.

Maintain and build relationships with key clients, ensuring high levels of customer satisfaction and retention.

3. Project Management

Oversee the technical aspects of sales projects from inception to completion, ensuring all specifications and requirements are met.

Collaborate with engineering and installation teams to ensure successful project delivery.

Address and resolve technical issues that arise during the sales process or order finalization.

4. Market Analysis

Monitor and analyse market trends, competitor activities, and customer feedback to identify opportunities and threats. Provide insights and recommendations to enhance product offerings and sales strategies.

5. Reporting and Documentation

Maintain records of sales activities, customer interactions, and project status in the CRM system.

Prepare regular sales reports, forecasts, and performance metrics for management review.

Qualifications:

•Bachelor's degree B.E. / Diploma (Mechanical)

Skills:

•2-3 years of proven experience as a sales or in a similar role.

•Strong written and verbal communication skills.

•Strong technical knowledge of equipment and elevator systems.

•Excellent communication and presentation skills.

•Time management and ability to meet deadlines

•Strong problem-solving skills and a customer-focused approach.

•Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).

•Valid driver’s license and willingness to travel as required.

•Ability to work independently and manage time effectively in a field-based role.

Key responsibilities:

1. Communicating with the client and vendors
2. Creating a relationship with the merchandisers
3. Managing backend operations on each website and offline store on behalf of the clients
4. Managing reports and weekly trends in the industry
5. Onboarding your client's products on as many stores and websites as possible
6. Coordinating with various departments of the company
7. Analyzing brand performance on various retail outlets
8. Product Management:
9. Assist in product catalog management, including adding new products, and updating product descriptions, images, and prices.
10. Monitor product availability and stock levels, coordinating with relevant departments to ensure accurate inventory.
11. Order Fulfillment:Collaborate with the fulfillment team to ensure accurate and timely order processing.
12. Content Management:
13. Support the creation and optimization of product listings, ensuring accurate and compelling content.
14. Assist in maintaining consistent branding and product presentation across the online store.

JD-

Job Title: Full Stack Developer (ASP.NET & MySQL)

Experience Required: 3 to 5 Years

Location: Kalina, Mumbai (Onsite)

Employment Type: Full-Time

About the Role:

We are looking for a skilled and proactive Full Stack Developer with 3 to 5 years of hands-on experience in ASP.NET and MySQL to join our dynamic team in Kalina, Mumbai. This is a fully onsite role, ideal for professionals who enjoy working in a collaborative office environment and are passionate about building scalable web applications.

Key Responsibilities:

• Design, develop, test, and maintain web applications using ASP.NET (MVC/Web API).
• Write clean, scalable, and efficient code for both front-end and back-end development.
• Develop and manage MySQL databases, including design, optimization, and complex queries.
• Collaborate with UI/UX designers, front-end developers, and other stakeholders to deliver seamless user experiences.

Required Skills & Qualifications:

• 3 to 5 years of experience in full stack development.
• Strong proficiency in ASP.NET (MVC, Web API) and C#.
• Solid experience with MySQL database design, queries, and optimization.
• Good understanding of front-end technologies such as HTML, CSS, JavaScript, and jQuery.
• Familiarity with version control tools like Git.

Good to Have (Preferred):

• Experience with front-end frameworks (e.g., Angular, React).
• Knowledge of RESTful API development and integration.
• Understanding of Agile methodologies.

Location & Work Mode:

• Location: Kalina, Mumbai
• Work Mode: Onsite (Work from Office)

Location: Baner, Pune.

Experience Level: 8+ Yrs.

Experience Level: UK Shift (1:00 PM – 10:00 PM)

Key Skills & Responsibilities:

• Lead the design, configuration, and implementation of SAP modules (e.g., MM, SD)

based on business requirements.

• Collaborate with business stakeholders to gather, analyze, and document functional

requirements.

• Strong functional expertise in SAP MM, and SD modules with focus on invoice

processing, tax configuration, and statutory reporting.

• Translate business needs into SAP solutions through process mapping and best practice

recommendations.

• Oversee the development of functional specifications for RICEFW objects (Reports,

Interfaces, Conversions, Enhancements, Forms, Workflows).

• Work with business stakeholders to understand statutory and good to have E-invoicing

knowledge

• Map business requirements to SAP functionalities, primarily within MM, and SD

modules.

• Coordinate with ABAP and middleware teams for API integration between SAP and

the government’s e-invoice/GST portal or third-party providers.

• In-depth knowledge of IDoc processing, troubleshooting, and interface management.

• Good understanding of API-based integrations between SAP and government/third-

party systems

• Excellent in preparing documentation (FS, TS, UAT scripts), and support go-live

activities.

• Manage change requests, issue resolution, and enhancements post-implementation.

• Provide functional guidance to junior consultants and coordinate across cross-functional

SAP teams.

• Prepare and present project status reports to management and stakeholders.

We are looking for a 𝐒𝐞𝐧𝐢𝐨𝐫 𝐉𝐚𝐯𝐚 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫 who is passionate about 𝐝𝐞𝐞𝐩 𝐛𝐚𝐜𝐤𝐞𝐧𝐝 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠, 𝐚𝐥𝐠𝐨𝐫𝐢𝐭𝐡𝐦𝐢𝐜 𝐩𝐫𝐨𝐛𝐥𝐞𝐦-𝐬𝐨𝐥𝐯𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐡𝐢𝐠𝐡-𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 at scale.

This role is 𝐧𝐨𝐭 about basic API development or framework-heavy work. You will be part of the 𝐜𝐨𝐫𝐞 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠 𝐭𝐞𝐚𝐦, working close to the heart of the product where 𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞, 𝐬𝐜𝐚𝐥𝐚𝐛𝐢𝐥𝐢𝐭𝐲, 𝐚𝐧𝐝 𝐜𝐨𝐫𝐫𝐞𝐜𝐭𝐧𝐞𝐬𝐬 𝐭𝐫𝐮𝐥𝐲 𝐦𝐚𝐭𝐭𝐞𝐫.

𝐖𝐡𝐚𝐭 𝐘𝐨𝐮’𝐥𝐥 𝐃𝐨

▪️ Design and build 𝐡𝐢𝐠𝐡-𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐛𝐚𝐜𝐤𝐞𝐧𝐝 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 that operate reliably under heavy load

▪️Develop and implement 𝐜𝐮𝐬𝐭𝐨𝐦 𝐚𝐥𝐠𝐨𝐫𝐢𝐭𝐡𝐦𝐬 for complex, real-world business problems

▪️Identify and resolve 𝐂𝐏𝐔, 𝐦𝐞𝐦𝐨𝐫𝐲, 𝐈/𝐎, 𝐚𝐧𝐝 𝐜𝐨𝐧𝐜𝐮𝐫𝐫𝐞𝐧𝐜𝐲 𝐛𝐨𝐭𝐭𝐥𝐞𝐧𝐞𝐜𝐤𝐬

▪️Build backend services where 𝐥𝐚𝐭𝐞𝐧𝐜𝐲, 𝐭𝐡𝐫𝐨𝐮𝐠𝐡𝐩𝐮𝐭, 𝐚𝐧𝐝 𝐫𝐞𝐥𝐢𝐚𝐛𝐢𝐥𝐢𝐭𝐲 are critical

▪️Own 𝐝𝐨𝐜𝐮𝐦𝐞𝐧𝐭 & 𝐏𝐃𝐅 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐢𝐧𝐠 𝐩𝐢𝐩𝐞𝐥𝐢𝐧𝐞𝐬 end-to-end, including:

• Composition
• Rendering
• Optimization
• High-volume document generation

▪️Make 𝐬𝐭𝐫𝐨𝐧𝐠 𝐭𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐝𝐞𝐜𝐢𝐬𝐢𝐨𝐧𝐬 and take ownership of backend architecture

▪️Mentor engineers by setting 𝐡𝐢𝐠𝐡 𝐞𝐧𝐠𝐢𝐧𝐞𝐞𝐫𝐢𝐧𝐠 𝐬𝐭𝐚𝐧𝐝𝐚𝐫𝐝𝐬 𝐚𝐧𝐝 𝐛𝐞𝐬𝐭 𝐩𝐫𝐚𝐜𝐭𝐢𝐜𝐞𝐬

𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐝 𝐒𝐤𝐢𝐥𝐥𝐬 & 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞

▪️𝟓 𝐭𝐨 𝟏𝟎+ years of strong backend engineering experience

▪️Excellent expertise in 𝐂𝐨𝐫𝐞 𝐉𝐚𝐯𝐚 (𝐉𝐚𝐯𝐚 𝟖+) 𝐚𝐧𝐝 𝐒𝐩𝐫𝐢𝐧𝐠 𝐁𝐨𝐨𝐭

▪️Strong knowledge of:

• Data Structures & Algorithms
• Multithreading and concurrency
• JVM internals and memory management

▪️ Proven experience designing 𝐜𝐮𝐬𝐭𝐨𝐦 𝐚𝐥𝐠𝐨𝐫𝐢𝐭𝐡𝐦𝐬

▪️Deep backend experience 𝐮𝐬𝐢𝐧𝐠 𝐒𝐩𝐫𝐢𝐧𝐠 / 𝐒𝐩𝐫𝐢𝐧𝐠 𝐁𝐨𝐨𝐭

▪️Strong understanding of:

• API design principles
• Fault tolerance and resilience
• Performance tuning and profiling

▪️Ability to reason about time and space complexity

▪️Solid database fundamentals:

• Query optimization Indexing
• Transaction management

𝐖𝐡𝐚𝐭 𝐖𝐞’𝐫𝐞 𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐅𝐨𝐫

Engineers who enjoy solving hard problems, not just wiring frameworks

Strong analytical thinking with a focus on trade-offs and optimizations

High ownership mindset with attention to performance and maintainability

📩 Interested candidates can apply

#Hiringalerts #Colleges

TECHFIN is Hiring For Sales Role.

A call to Placement Coordinators.

Job Title: Business Development Associate 

Location: Kolkata

Working: Work From Office (WFO )

Industry: Ed-Tech

Roles & Responsibilities :

The sales Representative at Techfin will be responsible for assisting and guiding the right offer/course to the consumers and getting them to purchase the right learning course.

Responsibilities:

1. Understanding the offerings for the students and guiding them throughout the process to choose the right option for them

2. Initiating phone conversations with clients who complete the demo session. 

3. Intensely following up with the prospects and closing the sales within the sales cycle.

4. Diligently communicating and priming the lead through channels like email, and calls.

5.Ensuring accurate and proper record-keeping of call information in electronic and digital format.

6. Achieving the monthly targets while completing all the input metrics targets.

7. Good communication skills. 

8. Good decision making skills. 

9. Good negotiation skills. 

10. Boost growth and sales. 

Important Criteria -

 Willing to work 6 days a week.

 Willing to work in a Start-up (High Intensive learning and Rapid 

 Growing atmosphere)

Job Location – #Kolkata

Immediate Joining

ABOUT US

White.Inc is a house of digitally native brands (DNBs) that is creating Instagram-first DTC brands across verticals like Cookware, Houseplants, Drinkware, Apple Gear and Luggage. We believe that to lead a better

life in today's ever changing world, we need products that are constantly evolving and contribute to our busy lives. To bring to life such category disrupting brands, we have partnered with the world’s leading product

design company to create products that are crave-worthy and address the needs of a new generation of Indian consumers.

Started by people with a decade+ experience in the e-commerce and D2C sectors, the founders have developed 2000+ products across multiple categories and scaled global brands in India such as RhinoShield & PopSockets. Leveraging on their expertise in driving growth, product development, supply chain, technology and access to global markets, White Inc is poised to deliver products that inspire and excite our consumer base.

We are rapidly growing and looking for someone who is as excited as us to be a part of this growth journey. If you love start ups, a really fast paced environment with lots of action and the opportunity to create India's new gen disruptive brands, then click away and get set to propel your career to greater heights.

We are looking for a senior copywriter with working experience creating content across a range of channels to join our in-house marketing team.

The Role

We are looking for a Senior Copywriter with excellent writing and research skills to develop exciting brand campaigns, out of the box ideas and strategies for our in-house brands. As part of this role, you will be

responsible for producing creative content across several channels (including social media, website, landing pages and digital ads), working closely with the design and media teams to brainstorm on ideas and develop messaging. We are looking for a candidate who is a quick learner, has a versatile writing style, can work comfortably in a collaborative environment and has a good understanding of social media and other marketing platforms.

If this sounds like you, please submit your portfolio along with your application to help us get a sense of your best work.

Responsibilities

• Execution and on-time delivery of high quality creative copy for brands across the lifestyle and consumer electronic sectors.

• Collaborate with the design and marketing teams to develop content for a range of marketing and communications materials.

• Write compelling content across all marketing channels, including website copy, video scripts, digital, print ads, and packaging. Craft copy for product stories, product guides, social media and digital marketing.

• Develop high-engagement social media content that reflects the brand tone of voice and grows audiences.

• Continually raise the bar on creativity, and drive the creation of original concepts that result in effective campaigns.

• Ensure that the brand voice and tonality is adhered to across all content that is put out across brands.

• Working with Graphic Designers and marketing teams to ensure that the copy fits the needs of the project/campaign

• Present copy concepts to internal stakeholders, and participate in the ideation process.

• Edit and proofread all copy before it goes live.

• Utilise data driven marketing insights given by the performance marketing team to guide all copy decisions.

• Thrive in a fast-paced, collaborative environment with a high-volume workload often requiring short turnaround times.

Qualifications

• Candidates from agency backgrounds preferred with experience working on brand campaigns

• Excellent writing, editing and proofreading skills

• Knowledge of online content strategy and creation

• Ability to communicate, present and influence key stakeholders at all levels of an organization.

• Full awareness of creative processes and techniques – including digital platforms

• Strong interpersonal and communication skills to be able to manage brands and vendors with finesse under a high pressure environment

• Working knowledge in brand management, social media content, digital marketing and marketing strategy

• Knowledge of editorial guidelines and style of writing for social media networks, online ad platforms

• Able to manage tight deadlines through excellent time management and organisation skills

• Highly self motivated and able to work well within a team

• Uses qualitative and quantitative analysis to guide content decisions

• BE Computer Science, MCA or equivalent
• Cloud app development experience
• Developed micro services
• Strong NodeJS experience
• Experience with RabbitMQ is a PLUS
• Experience with MQTT is a PLUS
• Fullstack experience and especially with ReactJS desired
• Experience with SQL and NOSQL databases
• Strong communication skills

• *You will be working on AI/IOT cloud and responsible for architecture and hands on coding.
• *We need someone who can engage in conversations about technical architecture with internal team and external customers.
• *You will be responsible for creating architecture document, writing pseudo code, explaining design and teststrategy,review work by others in the team, give good guidance, and ensuring the delivery of high-quality software.
• *We are looking for Can do it attitude, and ability to deliver with high velocity and high-quality at the same time.