- Communicating with customers through various channels (email/chat)
- Take ownership of the tickets and resolve the inquiry to customer’s expectations to deepen the relationship and achieve highest level of customer satisfaction
- Deliver extraordinary service by responding to questions concerning signups, bank and card interest rates, managing disputes and others
- Keeping records of customer interactions, transactions, comments, and complaints.
- Build rapport quickly with customers/clients and put them at ease
- Proven high initiative and energy level with good influencing, decision-making and collaboration skills
- Deliver on Customer Service Metrics as Per Goals ( Customer Satisfaction, Value Generation, Query Resolution, Call Handling Time, Quality etc.)
- Keeping yourself updated on company products to effectively manage customer queries.
- Smart Graduates with excellent communication skills
- 1 year to 3 years of experience working in customer support roles
- Demonstrated ability to handle highly complex and manual queries, excel knowledge
- Candidate with Corporate Card/Credit Card Servicing knowledge is preferred
- Empathetic, organised, problem solver
- Open to work in shifts (rotational day and night shifts).
- This is full-time, work from an office opportunity based out of Bangalore.
- No Cab facility will be provided but shift allowance will be provided.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Zolve
About
Zolve’s mission is simple: we want to make financial products accessible to everyone.
Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:
- A Bank Account you can create from anywhere in the world in under five minutes
- A high-limit Credit Card that helps build a healthy credit score
- Easy, lightning-fast, cross-border money transfers with the best rates in the market
Zolve is expanding its horizons, and we’re excited to open our doors to everyone expanding theirs.
We believe: that if space tourism is real, so is reaching for the stars.
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JOB TITLE/HEADLINE: Sr. Manager / Manager – Marketing
EMPLOYMENT TYPE: Full time, permanent.
REPORTING TO: CBO
LOCATION: Mumbai
WHAT WE EXPECT FROM YOU:
- Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments
- Planning marketing campaigns, including Email/SMS, Social Media, SEM, display advertising, affiliate marketing & media/PR relations
- Drive customer activation, engagement and retention through marketing strategies
- Creating / Strategizing the right content for various media
- Coordinating marketing strategies with the sales, financial, IT, and product departments.
- Maintaining our social media presence across all digital channels
- Measuring and reporting on the performance of all marketing campaigns
- Identify trends and insights, and optimize spend and performance based on the insights
- Brainstorm new and creative growth strategies
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to create landing pages and optimize user experience
- Instrument conversion points and optimize user funnels
- Collaborate with agencies and other vendor partners
- Evaluating and optimizing marketing and pricing strategies.
- Analyzing market trends and preparing forecasts.
- Generating new business leads.
- Increasing brand awareness and market share.
- Overseeing branding, advertising, and promotional campaigns.
- Managing the marketing department's staff.
- Preparing and presenting quarterly and annual reports to senior management.
OUR IDEAL CANDIDATE:
- BS/MS/MBA degree in marketing or a related field from premier institutes
- Proven working experience in marketing
- Demonstrable experience leading and managing SEM, SMM, Affiliate Marketing, Marketing database, email, and/or display advertising campaigns
- Experience in optimizing landing pages and user funnels
- Solid knowledge of website analytics tools (e.g., Google Analytics, AdWords, DART etc.)
- Strong analytical skills and data-driven thinking
YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE:
- We value balance. We are committed to providing an environment where you can balance great work with a great life.
- We’ll invest in your career. Our company’s proliferating, and we’ll allow you to do the same. You’ll have access to several professional development opportunities so that you can keep up with the company’s evolving needs.
- We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
- Multicultural workplace. A multicultural and diverse team of colleagues from different states.
- An opportunity to wear many hats
- An entrepreneurial crew that supports risk, intuition, and frequent experimentation
- The opportunity to make an impact in a transformative industry
- A chance to build and lead a highly talented and driven team
OTHER PERKS & BENEFITS:
- Progressive and flexible work hours that match your personality and lifestyle.
- Compensation could include stock options for significant upside.
- Health benefits
- Cool gadgets and swags
- Attractive wellness programs
- Competitive performance bonus
- Paid sick leave
- Paid maternity and paternity leave
- Career development training.
ABOUT THE COMPANY:
Fatakpay Digital Private Ltd (Fatakpay) is a digital-only lending platform that provides short-term personal loans (STPL) through QR-based credit lines. It was founded by four IIT- B, Erasmus University alum, and 70+ years of combined experience in Tech and Finance.
The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options.
We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.
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About the role:-
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Generate leads through sourcing initiatives, social media advertising, phone interviews, and a high-volume outbound call phone strategy.
Search Applicant Tracking System, social media, and other platforms to find caregivers for our open Travel and Per-Diem positions for RN's, CNA's, PCT's and all allied positions.
Establish relationships with Healthcare Providers and maintain a pipeline of providers to encourage a long-term working relationship.
Negotiate contract terms with candidates.
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Exceptional planning and execution skills.
Exceptional customer service skills.
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JavaTatsam is a stealth mode, venture-backed mental healthcare company based in India. We're redesigning mental health and wellness experiences for the modern day working professional, have raised angel round from top-tier investors, and signed some of the largest Indian enterprises and startups for the upcoming private beta launch… and we’re just getting started.
The startup is led by a team of CXOs who are serial entrepreneurs (YC alumni, IIT alumni, CXO in large enterprises). They are supported by a team of behavioral design experts, clinicians and counsellors with vast experience, and technologists on a mission to improve mental health and wellbeing for the modern day working professional.
Responsibilities:
- Your primary responsibility as a senior backend engineer will be to architect and develop a scalable and robust micro-services backend with strong Java, Spring(Boot), MySQL, AWS/GCP.
- Experience being part of a software development team in an Agile/Lean/Continuous Delivery environment
- Be a key performer in a high-performance product engineering team
Qualifications:
- 1 to 4 years of overall IT experience. Most of this experience in Java (Core Java, J2EE, Springboot, Java collections, Java Multithreading)
- Should have experience designing database schemas - SQL and NoSQL.
- Exposure to frameworks like Spring, Hibernate, Play would be a plus
- Experience with microservices architecture would be beneficial.
- Working knowledge of any public cloud (AWS, GCP or Azure)
- Broad understanding and experience of real-time analytics, NoSQL data stores, data modeling and data management, analytical tools, languages, or libraries
- Bachelor's Degree in Computer Science or Engineering.
The Opportunity
You will enter a close group of exceptionally talented people who in the last 2-months have secured incredible investors, partners, clients and advocates. We will continue this momentum till our vision of being able to provide good mental health and wellbeing avenues for the modern day professionals is achieved. If we like each other and agree to partner in this journey, this has the potential of resulting in a compounded career and mental growth for you.
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Spring BootINTECH Creative Services, a global solutions provider founded in 2003, offers superior services combining years of experience, solid partnerships, and adaptability. INTECH Creative Services a reputed software development company specializing in offshore software development and onsite Software development for Clients in India and Hong Kong. INTECH comes to the market with a composition of highly experienced and motivated professionals with strong Software Execution and Management expertise in varied business domains and technologies.”
Location – Pune, Gandhinagar (Currently Work from Home till 2022)
Educational Qualification - B.E / B.Tech, MCA, M.Tech, or any equivalent IT graduation or post-graduation
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- J2EE - Sprint Boot Microservices.
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- Extensive experience with Spring, Spring Boot Micro Services, JPA, Hibernate.
- Extensive experience in REST and SOAP Webservices Services.
- Excellent knowledge of databases( PostgreSQL, MySQL).
- Experience in testing tools (JUnit, SOAP UI, Postman).
- Experience in build tools – Maven, Gradle. Knowledge of modern authorization mechanisms, such as JSON Web Token.
- Experience in web application servers - Tomcat, etc.
- Understanding of Agile Development methodology – SCRUM.
- Understanding of continuous integration - Jenkins, and Code versioning tools- Git
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- Build the product strategy and roadmap in line with customers problems and company's vision
- Lead a set of cross functional teams by translation of the product strategy into detailed requirements and prototypes to drive the product development goals
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- Design simple and intuitive user interfaces through wireframes and mock-ups
- Listen to the clients on an ongoing basis, be a trusted advisor and work towards aligning our offerings to their expectations
- Develop and launch new products while enhancing the existing products on a timely basis
- Communicate the product solutions and offerings effectively internally and externally
- Be persistent and professional in pursuit of all product deliverables and documentation such as PRD and Knowledge Base
- Be updated with the emerging trends in IT and technical architecture
Requirements :
- Masters Degree in Computer Science, Information Technology, Business Management, Statistics or related field
- 3+ years of experience managing web and mobile products with a background in technical product management or engineering
- 7+ years of experience in building global enterprise SaaS products
- Prior experience in logistics, supply chain, e-commerce or transportation domain is a plus
- Proven ability to drive large scale products with deep understanding of agile, high collaboration and leadership in a highly accelerated work environment
- Excellent client-facing and internal communication skills with a fair understanding of what makes a good user experience and beautiful design
- Spontaneous, quick thinker and a self-starter with key organizational skills that includes attention to detail and multi-tasking
Experience and Educational Requirements:
- 7 years of experience as a Solutions Architect/Developer, designing and implementing global cloud-based solution architectures for PaaS, IaaS or SaaS.
- Experience with structured Enterprise Architecture practices, hybrid cloud deployments, and on-premise-to-cloud migration deployments and roadmaps.
- Experience with distributed computing, software development, big data analytics, cloud computing, virtualization, hosted services, multi-tenant cloud, storage systems or content delivery as well as security protocols.
- Experience developing the User Interface and User Experience for complex software solutions deployed globally
- Experience with all major programming languages and SaaS database technologies
- Experience in building and scaling up the development function and a proven ability to attract, inspire, motivate and retain top tier talent
- Experience working with large multi-national distributed teams
- Experience articulating complex topics to senior stakeholders in both business and IT teams effectively .
- Bachelor’s degree in Computer Science or equivalent practical experience.
React Native
FlutterResponsibilities
- Developing new features and user interfaces from wireframe models
- Ensuring the best performance and user experience of the application
- Fixing bugs and performance problems
- Writing clean, readable, and testable code
- Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions
Qualifications
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- Must have built apps on Android and/or iOS apps with Flutter/ React Native/ Xamarin/ Ionic/cordova etc
- Proven working experience in software development
- Working experience in mobile development
- Have published one or more mobile apps in Google Play or App Store
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- Solid understanding of the full mobile development life cycle, including automated testing and building
- Experience working in an agile development process
- Be proficient in using version control and continuous integration, with tools such as Git and Jenkins.
- Write clear, maintainable and testable code
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Full Stack Developer - Averlon