
- Communicating with customers through various channels (email/chat)
- Take ownership of the tickets and resolve the inquiry to customer’s expectations to deepen the relationship and achieve highest level of customer satisfaction
- Deliver extraordinary service by responding to questions concerning signups, bank and card interest rates, managing disputes and others
- Keeping records of customer interactions, transactions, comments, and complaints.
- Build rapport quickly with customers/clients and put them at ease
- Proven high initiative and energy level with good influencing, decision-making and collaboration skills
- Deliver on Customer Service Metrics as Per Goals ( Customer Satisfaction, Value Generation, Query Resolution, Call Handling Time, Quality etc.)
- Keeping yourself updated on company products to effectively manage customer queries.
- Smart Graduates with excellent communication skills
- 1 year to 3 years of experience working in customer support roles
- Demonstrated ability to handle highly complex and manual queries, excel knowledge
- Candidate with Corporate Card/Credit Card Servicing knowledge is preferred
- Empathetic, organised, problem solver
- Open to work in shifts (rotational day and night shifts).
- This is full-time, work from an office opportunity based out of Bangalore.
- No Cab facility will be provided but shift allowance will be provided.

About Zolve
About
Zolve’s mission is simple: we want to make financial products accessible to everyone.
Zolve offers the ambitious a plethora of products to simplify banking in the US, such as:
- A Bank Account you can create from anywhere in the world in under five minutes
- A high-limit Credit Card that helps build a healthy credit score
- Easy, lightning-fast, cross-border money transfers with the best rates in the market
Zolve is expanding its horizons, and we’re excited to open our doors to everyone expanding theirs.
We believe: that if space tourism is real, so is reaching for the stars.
Connect with the team
Similar jobs
Role & Responsibilities
You will be working with the Rust compiler and will be responsible for compiling to alternate targets such as WebAssembly
You will be exposed with TDD for unit testing individual functions and integration testing for testing publicly exposed APIs
Working with a Git style workflow where every commit deploys to a stagingenvironment and merged pull requests deploy to production
Setting up CI/CD pipelines for testing and deployment (canary, staging) using Github actionsaccording to project needs
Developing software in Rust
Maintaining and improving existing rust codebases.
Role & Responsibilities
Head and manage work intake and overall design project assignment process.
Interpreting abstract business concepts and turning them into creative ideas.
Head and direct team providing key ideas, methods and brand positioning.
Developing strategic design plans with projected timelines.
Pitching ideas and the creative vision and communicating the project outline to the design team.
Choosing the design elements for different projects.
Overseeing the design projects, from start to finish, and monitoring the team members.
Analyzing market research to create more effective designs.
Ideal Candidate
A minimum 8 years of managerial or senior-level design experience.
Strong creativity skills and the vision to turn briefs into creative projects.
Excellent leadership, organization, and analytical skills.
Good collaboration and communication skills.
Great time management and multitasking skills.
Ability to resolve complex design and communication issues.
Ability and experience of having led a team and deliver projects on timelines.
- Maintain UNIX/Linux Operating System
- Create and maintain environment for running batch jobs associated with daily batch cycle and batch reporting subsystem
- Work with LAN/Network personnel to ensure compatibility with LAN applications and peripheral hardware to provide end users with reliable and stable working environment
- Support and maintain other vendor database software installed on the LAN servers
- Perform User Access Management.
- Experience supporting day-today administration functions including user account management and script creation
- Apply Patches and Upgrades as necessary. Perform tasks for Backup and Recovery Management including High Availability
- Install and configure storage arrays and allocate SAN and NAS storage to different OS platforms and/or administer ZFS storage pools, file system, snapshots, and clones.
- Experience in Linux hypervisors KVM, XEN.
- Good knowledge on open stack administration and service operations.
- Good experience on veritas net backup software.
- Strong experience in public clouds AWS, AZURE, GCP.
- Solid knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNM
- Good understanding on AWS outposts hybrid environment.
- Good experience in the windows server and OS side.
- Experience in Monitoring platforms like Zabbix, ELK, Grafana.
- Troubleshoot Hardware Issues, Installation, and testing of computer peripherals
- Perform/Implement Security Monitoring and audit to identify any possible security intrusions or breaches.
- Collaborate with other teams and team members to develop automation strategies and deployment processes
Qualifications:
- Degree in Computer Science, Computer Engineer, or other related courses
- Minimum of 10 years’ experience
- In-depth knowledge of Linux: RedHat, CentOS, Debian, etc.
- In-depth knowledge in Linux virtualization
- good knowledge of UNIX and LINUX Operating systems, file systems, storage environments, and networking protocols
- Knowledgeable in Unix, Linux, Unix, Linux shell scripting. Practical scripting skills in Shell, PERL, Batch, Python
- good DBA skills MySQL, MariaDB, PostgreSQL, Timescale, MongoDB
- Basic Messaging and Collaboration concepts and tools, Server Virtualization
- Practical understanding of Networking - routing, subnets, UDP, TCP, IP, and VLANs
- Backup and Storage Management (Netback up mandatory).
- Familiar and can identify or interpret crash dump files and core dump files and monitor System Logs
- Interaction with the Clients, understanding their requirements, collating required data for preparation and submission of the proposal to Banks/ FI's
- In-depth credit assessment involving Financial, Credit, Legal, Technical, Economic and risk analysis
- Structuring the proposal, preparing Information Memorandum, Teasers, Financial model, cash flow and CMA projections
- Ability to lead meetings and negotiations
- Solution-oriented attitude and resolving queries of all Banks and Clients
- Visiting clients office for understanding and collecting data
We need an experienced engineer who can lead our existing team and product.
Job description
- Must possess strong analytical skills to be able to break down complex problems into smaller atomic units of work.
- Must be able to develop application modules independently and fix any bugs promptly.
- Do unit testing for the development work carried out.
- Act as a mentor to the junior developers and provide technical guidance.
- Troubleshoot problems and provide solutions.
- Conduct and participate in project planning & scheduling, design discussions, and provide assistance during testing.
- Willing to learn and adopt new technologies in a short period of time as required by the project.
- Will require to produce technical documentation as the requirements of the project.
- Remain up to date with the modern industry practices involved in designing & developing high-quality software.
- Should be able to do performance engineering and identify and fix bottlenecks
Job Requirements
- Good knowledge of Node.js, Express.js, React
- Need clear understanding of JavaScript and Typescript.
- Sound understanding of MVC and design patterns.
- Excellent grasp of data structures and designing and developing ReST APIs.
- Good skills of NoSQL (MongoDB or equivalent).
- Must have at least 3 years’ experience in MEAN/MERN Stack development.
- Experience in developing responsive web applications.
- Good communication skills.
- Sound understanding of Agile and Scrum methodologies and ability to participate in local and remote Sprints.
- Good grasp of UI / UX concepts.
- Should have experience in using Git & VSCode.
- Knowledge of AWS and Postman will be considered positively.
- Generate revenue by pitching prospects and converting them to sales.
- Meet and exceed pipeline contribution goals
- Respond quickly to assigned leads
- Willingness to be measured by weekly and monthly metrics.
- Use and become an expert on the Customer Relationship Management (CRM) system.
- Fully Responsible for meeting targets as assigned Periodically
- Comfortable with cold calling
- Experience from Event Industry and Artist Management space is a must
- Brilliant Negotiations Skills
- Good Communication Skills, Smart Worker
- Flexible, Able To Shift Priorities To Accommodate Changing Demands
- The ability to break the ice, and engage in extensive networking & socializing at various platforms
- Experience in working on CRM (eg- PipeDrive, Salesforce, Zoho) would be a plus
Job Title: UI Developer- HTML / CSS / JavaScript
Department: Technology and Research
Location: Mohali, Punjab
Reports to: Technical Lead
Context
Sampana Digital (SDPL) (http://www.sampanadigital.com">www.sampanadigital.com) is a digital technology company that provides end-to-end product engineering and digital transformation services. Our engineering services includes web & mobile application development, user experience design, cloud, testing and infrastructure managed services to transform businesses digitally. We also enable enterprises with contextual and personalized two-way multi-channel mobile communications, including SMS, voice, email and PWA technology.
We believe in small teams of smart, committed, and diverse individuals coming together and form a breakthrough insight. We are a team of passionate professionals to craft an unbeatable culture and services.
Come and join us!
Role Description
We are looking for a creative and skilled UI Developer to develop websites and applications with functionality and aesthetics in mind. The UI Developer will work with Back-End Developers and Front End Developers to ensure that the website is optimized for several devices and presented in an attractive way. As a UI Developer one must have excellent knowledge of HTML, CSS and JavaScript.
Job Responsibilities
- Writes high quality code & unit tests, builds, tests as per agreed timelines
- Participates in technical design and provides estimation
- Owns one or more small to medium features
- Becomes a go-to person in at least one area
- Communicates clearly and gets clarification upfront to minimise rework.
Skills
- Exhibit strong problem solving skills, helps other developers and demonstrates teamwork
- Understands detailed requirements and demonstrates excellent problem solving skills
- Deep understanding of software engineering practices, Design Patterns.
- Hands-on experience in UI framework
- Understanding of web markup, including HTML5, CSS3 and cross-browser compatibility issues.
- Proficiency in converting visual design (created in Adobe Photoshop, Illustrator,etc) into HTML CSS.
- Strong sense of ownership, drive and ability to deliver results
- Strong communication skills
- Must have experience in bootstrap/ responsive design
- Experienced in web performance testing tools
Your day-to-day tasks will be
• Helping our product squads to bring the best testing practices into their workflow
• Understanding the flow of code and how it interacts with different components
• Understanding the product functionality and product objectives to implement
• Code contributions in the backend, and/or frontend with extensive unit tests
• Working with deployments teams and offering inputs on the testability of functional elements and designs
• Researching tools, methodologies, and trends and upgrading existing practices and processes
• Mentor junior engineers, do code reviews and help improve/maintain code quality
This might be for you if…
You have a passion for designing, development, and testing and you should enjoy upgrading your tech skills as tools and technologies evolve quickly.
• A Bachelor's degree in Computer Science, Computer Engineering, or a related field.
• 4+ years of overall professional web development experience including coding, scalability of codes and development, testing and
deployment best practices
• Firefighter – You love taking up fire calls on production or other critical systems
• Communicate effectively in fluent English
• Exposure to modern development environment including Node, Java, JavaScript, Typescript, Version Control, GIT, AWS, NoSQL
(MongoDB, DynamoDB), ReactJS
• Understands the value and impact of our product for prospective customers and is driven to make it a success
• Self-motivated, hard-working, coachable, and driven with a strong entrepreneurial spirit
• Enjoys working in a collaborative atmosphere where ideas are valued on merit
Company Overview
Vamstar is a data science powered global B2B healthcare marketplace platform. We Aggregate $2 trillion of demand for healthcare products
and services using machine learning and providing real-time insights to buyers and suppliers to accelerate transactions. Our enriched data on
buyers, outcomes, and contracts (including tenders) reveal interdependencies across complex contracting markets. By seeing the big picture
and all the connections, Vamstar provides healthcare stakeholders with valuable market insights and perspectives. Vamstar partners with
leaders in the industry, academia, and government in 70 countries to apply higher-level thinking to daily tasks and strategic issues








