This position is for Bengali speakers only!!! Freshers and experienced candidates are welcome. Plus Media is an International IT-company. We started our business 15 years and have projects in 7 countries. We develop websites for brides and grooms all over the world. Check our Indian website: www.wedding.net We have full-time position open in our Office in Noida, Delhi NCR. The ideal candidate will possess the following qualities: Willingness to learn and master new tasks Ability to manage multiple tasks simultaneously Strong desire to work in an ambitious team and grow with it! Responsibilities and Duties Update information on the website Collect information on phone from wedding vendors and venues (banquet halls, hotels, photographers etc) Interact with vendors Create detailed descriptions Deliver client-oriented content Edit photos and videos Required Experience, Skills and Qualifications Native Bengali speaking English speaking Verbal and communication skills Grammar literacy Attention to details Basic knowledge of photo-editing Hands-on experience with MS Office Perfect knowledge of Internet-serfing We offer: Full-time work in stable company Good salary on time (salary depends on the experience and skills) Learning opportunities (We'll teach you everything from the very beginning!) Professional growth New office walking distance from the metro Team of young and ambitious professionals
Customer Service Executives are required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information. The primary responsibilities of a Customer Service Executive would be: • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications. • Follow up to ensure that appropriate actions were taken on customers' requests. • Ability to multi-task, prioritize, and manage time effectively
Job Description: We are urgently looking for a new member to our Service Team in Noida office Responsibilities and Duties: - Receiving calls from our customers and collecting data on their queries - Using CRM for keeping data - Support to Service Team in all customer care questions - Collecting feedback about our services Skills required: - Good communication skills - Fluent Hindi and English - Attention to details - Self-motivation - Desire to grow with the company What we offer: - Work in a friendly atmosphere of Startup - Learning opportunities: we have international team with more than 15 years experience - Professional growth and challenging tasks - New office walking distance from the metro - Team of young and ambitious professionals - Chai/coffee at the office Job Type: Full-time About company: Our company designs and develops websites for brides and grooms all over the world. We have more than 15 years of experience in this market. Our projects are well-known in Russia, Thailand and other countries. Now we are developing our Indian project Wedding.net This website is useful for all customers who are planning wedding functions and other social events all over India. Wedding.net has the most full and various information. Our content-team is searching for a new information (venues and wedding vendors) and download it to the website regularly. Also vendors download new photos and information in their portfolio on the website by themselves. We have the most detailed catalogues (13 000+ venues and 45 000+ vendors are enlisted all over India). Because of a huge amount of unique and useful content Wedding.net is shown on the TOP positions in Google search. It is very easy to find us for all target visitors. We are sure, that search in Internet should be the most quick and easy way, that is why we give our users high-quality content and opportunity to contact vendors immediately without any registration form and time lag. We are looking for people who are interested in challenging job and are ready to grow together with the company.
You will be working particularly on the operations, customer retention side of myHQ ensuring we have a happy and growing user base. This means a strong focus on customer experience and staff management. Role and Responsibilities: 1) Customer Issue Resolution: Basic customer resolution for any queries, issues they face at our locations 2) Customer Feedback and Retention: Take constant feedback from our users on their experience and work on improving our services 3) Coordination with our partner HQs to ensure experience does not get hampered, leads are handled systematically