Moveinsync Technology Solutions
https://moveinsync.comAbout
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Jobs at Moveinsync Technology Solutions
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
About MoveInSync:
MoveInSync is the global leader in the employee commute space. Started in 2009 with Google as its first customer, MoveInSync now provides commute solutions to 250+ customers, including 50+ Fortune 500 companies across the world. MoveInSync has two offerings: ION and ONE. ION is the SaaS offering for companies to run their employee transport operations efficiently and seamlessly. ONE is a full-stack managed transport solution where we provide fleet management and operational capabilities on top of the SaaS layer.
MoveInSync is one of the few fast-growing companies with a healthy EBITDA. Our next collective goal is to make the company IPO-ready over the coming years.
Roles & Responsibilities:
- Stakeholder Coordination: Collaborate closely with employees, SPOCs, peers, and vendors to maintain effective, win-win relationships.
- Vendor Management: Ensure consistent, high-quality service delivery by transport vendors through structured vendor management, including regular performance reviews and service level reporting.
- Fleet Quality Assurance: Oversee that all vehicles meet required standards for maintenance, cleanliness, licensing, safety, and driver etiquette. Ensure drivers are properly licensed, well-groomed, and in appropriate uniform. Drive improvement initiatives with fleet partners.
- EHS & Emergency Handling: Ensure compliance with Environmental Health and Safety (EHS) protocols, especially concerning female employee safety. Implement procedures for emergency response, including handling vehicle incidents.
- Cab/Vendor Allocation & Routing: Utilize the MoveInSync tool to plan routes based on shift rosters, aiming to optimize cost and meet defined service levels.
- Communication Management: Maintain clear two-way communication to avoid missed pickups and service gaps.
- Escalation Handling: Manage real-time escalations, service disruptions, and failed pickups promptly and effectively.
- Transport Cost Efficiency: Monitor and manage operational transport costs, aiming for continuous cost optimization while maintaining service quality.
- Reporting: Generate and share reports including OTA/OTD, No-Show summaries, and any other client-required documentation.
- Central Coordination: Liaise effectively with the centralized THD and tracking teams to ensure smooth operational flow.
Key Skills Required:
- Graduate with 2 to 4 years of experience in managing employee transport for 400–500 staff in a corporate, transport Industry, or similar environment.
- Proficient in Excel with strong communication skills—both written and verbal—in English and the local language.
- Prior experience with MoveInSync or similar transport automation tools is preferred.
- Willing to work in shifts; must be hardworking, proactive, and enthusiastic.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
We are looking for enthusiastic and skilled professionals to join our team as Helpdesk Executives. The ideal candidates will have excellent communication and writing skills, proficiency in both voice and non-voice processes, and the ability to effectively manage SLAs. You will play a key role in handling escalations and providing timely, effective resolutions. Roles and Responsibilities: 1. Deliver exceptional client satisfaction by meeting service expectations. 2. Exhibit strong verbal and written communication skills. 3. Demonstrate proven problem-solving abilities. 4. Communicate fluently and professionally in English, Hindi, and Kannada (mandatory). 5. Meet SLAs and handle tasks efficiently under pressure. 6. Manage high-level escalations and provide timely resolutions. 7. Maintain detailed and accurate records of Google employees. 8. Collaborate effectively with team members and other stakeholders. 9. Adapt to and work efficiently in rotating shifts (including night shifts). Additional Skills: ● Convincing and negotiation skills. ● Strong written and spoken English communication. ● Ability to work under pressure and deliver results within deadlines. ● Flexibility to work in rotational and night shifts. ● Should be able to manage personal transportation (No travel compensation provided). ● Preferably male candidates. Qualifications: ● Graduate in any discipline. ● 2-4 years of relevant experience in customer service or a related field
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Responsibilities
- Receive calls, emails, trip feedback, and send an initial response within the SLA’s.
- Document all information according to standard operating procedures
- Categorize the request/Label it according to SOP (Type and Criticality)
- Identify the RCA (Root cause analysis) and the action items and document it in the internal note. This will help in breaking the issue into smaller parts and understand the cause for it. Guidelines for identification of RCA are present in the SOP
- Follow up with the owner with the result of RCA to identify the action items.
- Respond back to the employee with the best possible solution.
- Monitor the resolution for a day (if required) and then close the ticket.
- Quality check for every call will be done on a real time basis.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
AngularJS (1.x)
Angular (2+)
HTML/CSSRole Overview: As an Angular Developer (SDE 1), you will be responsible for developing and
maintaining high-performance, scalable web applications using Angular. You will work closely with
product managers, designers, and backend developers to create seamless and efficient user
experiences.
Key Responsibilities:
• Application Development: Design, develop, and maintain robust web applications using
Angular.
• UI/UX Implementation: Work with designers to implement responsive and user-friendly
interfaces.
• Code Quality: Write clean, maintainable code and conduct code reviews to ensure high
quality standards.
• Bug Fixing: Identify and resolve bugs and performance issues in a timely manner. •
Collaboration: Collaborate with cross-functional teams including backend developers,
designers, and product managers to deliver high-quality solutions.
• Testing: Develop and execute unit tests and integration tests to ensure application reliability. •
Documentation: Create and maintain technical documentation for code and processes.
Requirements:
• Education: Bachelor’s degree in Computer Science, Engineering, or a related field, or
equivalent practical experience.
• Experience: 1-2 years of professional experience in developing web applications with
Angular.
• Technical Skills:
o Proficiency in Angular (version 2+), TypeScript, HTML, and CSS.
o Experience with RESTful APIs and integrating with backend services.
o Familiarity with version control systems (e.g., Git).
o Understanding of responsive design principles and cross-browser compatibility.
• Soft Skills:
o Strong problem-solving skills and attention to detail.
o Ability to work collaboratively in a team environment.
o Good communication skills and the ability to articulate technical concepts to non
technical stakeholders.
Nice-to-Have:
• Experience with state management libraries such as NgRx or RXJS.
• Knowledge of modern front-end build tools and workflows (e.g., Webpack, npm). •
Familiarity with Agile methodologies and practices.
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Since its inception, Appknox has become one of the go-to security solutions with the most powerful plug-and-play security platform, enabling security researchers, developers, and enterprises to build safe and secure mobile ecosystems using a system-plus human approach.
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At Metron, we strive to maintain and cultivate a developer-centric culture. Here’s what this means in action:
Meaningful and ever-evolving work
We’ve built integrations and custom solutions for 200+ security platforms and keep adding more to the list. You will be constantly learning about new platforms, acquiring new skills, and being exposed to cutting-edge security technology and other tools.
Work directly with clients and end-users
We encourage our developers to have a client-facing approach. At Metron, you will be able to demonstrate and discuss your code with the people who will be using it on a regular basis.
A balanced workspace
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A level hierarchy
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Hybrid work mode
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Our Co-Founder and CTO is a Serial Gen AI Inventor who grew up in Pune, India, is a BITS Pilani graduate, and worked at NVIDIA's Pune office for 6 years. There, he was promoted 5 times in 6 years and was transferred to the NVIDIA Headquarters in Santa Clara, California. After making significant contributions to NVIDIA, he proceeded to attend Harvard for his dual Masters in Engineering and MBA from HBS. Our other Co-Founder/CEO is a successful Serial Entrepreneur who has built multiple companies. As a team, we work very hard, have a curious mind-set, and believe in a low-ego high output approach.
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- Ashish Bidadi
- Michael McDermott
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