

Moveinsync Technology Solutions
https://www.moveinsync.com/About
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Jobs at Moveinsync Technology Solutions

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About MoveInSync:
MoveInSync is the global leader in the employee commute space. Started in 2009 with Google as its first customer, MoveInSync now provides commute solutions to 250+ customers, including 50+ Fortune 500 companies across the world. MoveInSync has two offerings: ION and ONE. ION is the SaaS offering for companies to run their employee transport operations efficiently and seamlessly. ONE is a full-stack managed transport solution where we provide fleet management and operational capabilities on top of the SaaS layer.
MoveInSync is one of the few fast-growing companies with a healthy EBITDA. Our next collective goal is to make the company IPO-ready over the coming years.
Roles & Responsibilities:
- Stakeholder Coordination: Collaborate closely with employees, SPOCs, peers, and vendors to maintain effective, win-win relationships.
- Vendor Management: Ensure consistent, high-quality service delivery by transport vendors through structured vendor management, including regular performance reviews and service level reporting.
- Fleet Quality Assurance: Oversee that all vehicles meet required standards for maintenance, cleanliness, licensing, safety, and driver etiquette. Ensure drivers are properly licensed, well-groomed, and in appropriate uniform. Drive improvement initiatives with fleet partners.
- EHS & Emergency Handling: Ensure compliance with Environmental Health and Safety (EHS) protocols, especially concerning female employee safety. Implement procedures for emergency response, including handling vehicle incidents.
- Cab/Vendor Allocation & Routing: Utilize the MoveInSync tool to plan routes based on shift rosters, aiming to optimize cost and meet defined service levels.
- Communication Management: Maintain clear two-way communication to avoid missed pickups and service gaps.
- Escalation Handling: Manage real-time escalations, service disruptions, and failed pickups promptly and effectively.
- Transport Cost Efficiency: Monitor and manage operational transport costs, aiming for continuous cost optimization while maintaining service quality.
- Reporting: Generate and share reports including OTA/OTD, No-Show summaries, and any other client-required documentation.
- Central Coordination: Liaise effectively with the centralized THD and tracking teams to ensure smooth operational flow.
Key Skills Required:
- Graduate with 2 to 4 years of experience in managing employee transport for 400–500 staff in a corporate, transport Industry, or similar environment.
- Proficient in Excel with strong communication skills—both written and verbal—in English and the local language.
- Prior experience with MoveInSync or similar transport automation tools is preferred.
- Willing to work in shifts; must be hardworking, proactive, and enthusiastic.

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We are looking for enthusiastic and skilled professionals to join our team as Helpdesk Executives. The ideal candidates will have excellent communication and writing skills, proficiency in both voice and non-voice processes, and the ability to effectively manage SLAs. You will play a key role in handling escalations and providing timely, effective resolutions. Roles and Responsibilities: 1. Deliver exceptional client satisfaction by meeting service expectations. 2. Exhibit strong verbal and written communication skills. 3. Demonstrate proven problem-solving abilities. 4. Communicate fluently and professionally in English, Hindi, and Kannada (mandatory). 5. Meet SLAs and handle tasks efficiently under pressure. 6. Manage high-level escalations and provide timely resolutions. 7. Maintain detailed and accurate records of Google employees. 8. Collaborate effectively with team members and other stakeholders. 9. Adapt to and work efficiently in rotating shifts (including night shifts). Additional Skills: ● Convincing and negotiation skills. ● Strong written and spoken English communication. ● Ability to work under pressure and deliver results within deadlines. ● Flexibility to work in rotational and night shifts. ● Should be able to manage personal transportation (No travel compensation provided). ● Preferably male candidates. Qualifications: ● Graduate in any discipline. ● 2-4 years of relevant experience in customer service or a related field

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Responsibilities
- Receive calls, emails, trip feedback, and send an initial response within the SLA’s.
- Document all information according to standard operating procedures
- Categorize the request/Label it according to SOP (Type and Criticality)
- Identify the RCA (Root cause analysis) and the action items and document it in the internal note. This will help in breaking the issue into smaller parts and understand the cause for it. Guidelines for identification of RCA are present in the SOP
- Follow up with the owner with the result of RCA to identify the action items.
- Respond back to the employee with the best possible solution.
- Monitor the resolution for a day (if required) and then close the ticket.
- Quality check for every call will be done on a real time basis.

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Role Overview: As an Angular Developer (SDE 1), you will be responsible for developing and
maintaining high-performance, scalable web applications using Angular. You will work closely with
product managers, designers, and backend developers to create seamless and efficient user
experiences.
Key Responsibilities:
• Application Development: Design, develop, and maintain robust web applications using
Angular.
• UI/UX Implementation: Work with designers to implement responsive and user-friendly
interfaces.
• Code Quality: Write clean, maintainable code and conduct code reviews to ensure high
quality standards.
• Bug Fixing: Identify and resolve bugs and performance issues in a timely manner. •
Collaboration: Collaborate with cross-functional teams including backend developers,
designers, and product managers to deliver high-quality solutions.
• Testing: Develop and execute unit tests and integration tests to ensure application reliability. •
Documentation: Create and maintain technical documentation for code and processes.
Requirements:
• Education: Bachelor’s degree in Computer Science, Engineering, or a related field, or
equivalent practical experience.
• Experience: 1-2 years of professional experience in developing web applications with
Angular.
• Technical Skills:
o Proficiency in Angular (version 2+), TypeScript, HTML, and CSS.
o Experience with RESTful APIs and integrating with backend services.
o Familiarity with version control systems (e.g., Git).
o Understanding of responsive design principles and cross-browser compatibility.
• Soft Skills:
o Strong problem-solving skills and attention to detail.
o Ability to work collaboratively in a team environment.
o Good communication skills and the ability to articulate technical concepts to non
technical stakeholders.
Nice-to-Have:
• Experience with state management libraries such as NgRx or RXJS.
• Knowledge of modern front-end build tools and workflows (e.g., Webpack, npm). •
Familiarity with Agile methodologies and practices.

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- Launched comprehensive crash courses and test series across exams like BITSAT, WBJEE, MHTCET, and COMEDK.
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- Recognized as one of the leading Math-focused EdTech platforms in India.
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learners point
About the company
"Learners Point" refers to several different educational and training institutions, so it's important to clarify which one you're interested in. Here's a breakdown of some prominent ones:
1. Learners Point Academy (Dubai, UAE & India)
- Overview: This is a well-recognized, ISO 9001:2015 certified institute that has been providing corporate and individual training in the MENA region since 2001. They are KHDA-accredited in Dubai and have expanded to India (Bangalore and Kozhikode).
- Mission: To empower individuals and organizations with skills for success in a rapidly changing world through transformative learning experiences.
- Courses Offered: They offer a wide range of certified courses across various domains, including:
- IT: Data Science, AI, Machine Learning, Cybersecurity, UI/UX, Web Development, ERPs (SAP), Microsoft Power Platforms.
- Finance: Certified Management Accountant (CMA), Financial Modeling, IFRS.
- Management & HR: Certified HR Manager (CHRM), Strategic HR Management, Project Management (PMP), Leadership Skills, Business Administration.
- Logistics and Supply Chain: CIPS accreditations.
- Sales and Marketing: Digital Marketing, Social Media Marketing.
- Soft Skills: Communication, Public Speaking, Emotional Intelligence.
- Language Training: Spoken English, Arabic, French, German, Russian.
- Key Features:
- Customized training solutions for individuals and corporates.
- Experienced and qualified trainers.
- Focus on practical, career-oriented skills.
- Accreditations from recognized bodies like KHDA, CPD UK, HRCI, and CIPS.
- Locations:
- Dubai, UAE: Suite 610 - 6th Floor, The Business Center, Opp to Burjuman Centre, Adjacent to Burjuman Metro Station Exit 4, Khalid Bin Walid Street.
- Bangalore, India: No. 460/454, 3rd Floor, HSR Layout, 5th Sector, Teachers Colony, Sarjapura Ring Road, Bangalore, Karnataka.
- Kozhikode, India: 2nd Floor, Agni Arcade, Kodamalikunn Medical College, Thondayad, Kozhikode, Kerala.
- Reviews: Generally positive reviews highlight responsive staff, helpful instructors, and well-organized course material, with many students successfully clearing certifications.
2. Learning Point Foundation (Bangalore, India)
- Overview: This is a foundation primarily focused on providing education and support to underprivileged individuals in Bangalore's slum areas, including dropouts and women.
- Mission: To make education accessible to all, empower individuals and communities to break the cycle of poverty, and build a bright future.
- Key Initiatives:
- Educating underprivileged communities.
- Encouraging dropout students (offering NIOS system for 10th and 12th standard).
- Empowering women.
- Supporting Huffaz & Aalims with modern education and skills.
- Youth education.
- Counselling and aid.
- Location: No. 2/1, 1st Cross, Masjid Street, BSA Road, Bengaluru, Karnataka 560005.
- Reviews: Positive reviews commend their initiative in educating economically deprived youth and providing a supportive learning environment.
3. Learners Point Commerce Academy (LPCA) (Gurgaon, India)
- Overview: This academy specializes in providing coaching for commerce students, including Class XI, XII (CBSE & ICSE), and professional courses like CA (CPT, IPCC, Final), CS, and ICWA.
- Key Features:
- Result-oriented approach with a focus on practical application.
- Specialized and experienced faculty.
- Comprehensive study material.
- Small batch sizes for personalized attention.
- Location: Block – C, 1306-1307, Lower Ground Floor, Sushant Lok-1, Gurgaon- 122002, Haryana, Delhi NCR, India.
4. The Learning Point (India - various locations/focuses)
- There are also other entities named "The Learning Point" or similar, which might focus on specific areas like:
- NEET/JEE Coaching: Some "Learning Point" institutes offer coaching for competitive exams like NEET and JEE in India.
- Programming/IT Training: Another "Learners Point" in Siliguri, West Bengal, focuses on programming courses (Java, Python, Web Designing, Android App Development, etc.).
- CAD Training: A "Learners Point" in Coimbatore, Tamil Nadu, specializes in CAD training (AutoCAD, Solidworks, 3ds Max, Catia).
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