Cutshort logo
Shvasa logo
Customer Support Specialist
Customer Support Specialist
Shvasa's logo

Customer Support Specialist

Sumukh Shetty's profile picture
Posted by Sumukh Shetty
3 - 6 yrs
₹4L - ₹7L / yr
Bengaluru (Bangalore)
Skills
Customer Success
Customer Support
Customer Relationship Management (CRM)
Customer Service

Shvasa is a yoga startup focussed on taking authentic yoga practices from India to the western world.

 

We are a team of internet entrepreneurs who love yoga as much as we love science.

 

Our vision is to lighten thw load of humanity one breath at a time.

 

The real pandemic in the world is stress, anxiety, and procrastination. Yoga has all the tools which if practiced consistently can help you reach your highest potential. Here we bring the best teachers on our platform and give them all the tools necessary to make a practitioner's journey easy and super effective.

 

We are a small team of calm and passionate folks who would want like-minded people, who share the love for yoga and also are the best in their respective specializations, to join our team.



  • Handle the dual role of being the face of the brand to the customers, and the voice of the customer to the company.
  • Handling customer queries related to Shvasa's products, brand, sales, payments and other related topics.
  • Own the Live chat feature and inbound customer calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Create and present reports as required.
  • Provide internal teams with constant feedback to improve products and processes as per valid customer needs.

Key skills required

  • Proven customer support experience or experience as a client service representative
  • Exposure to US customers, with excellent oral and written communication skills in English.
  • Ability to independently handle queries, proactively update one's own knowledge by keeping in touch with other stakeholders.
  • A customer focussed mindset with the sensitivity to handle complex queries and escalations as well.
  • Ability to work in fast paced and high pressure environment
  • Ability to problem solve, multi-task, prioritize, and manage time effectively Note: This is a night shift role.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Shvasa

Founded :
2021
Type :
Product
Size :
20-100
Stage :
Raised funding

About

Shvasa Yoga & Meditation is an online platform that offers the best online yoga classes. They provide 1:1 and small group classes across the globe, allowing individuals to start their yoga journey from the comfort of their home. In addition to yoga cla...
Read more

Connect with the team

Profile picture
Sumukh Shetty
Profile picture
Vikalp Jain

Company social profiles

N/A

Similar jobs

WEADDO
ambika singh
Posted by ambika singh
Gurugram
3 - 6 yrs
₹7L - ₹12L / yr
skill iconPHP
MySQL
skill iconLaravel
skill iconCodeIgniter
skill iconMongoDB
+3 more

Job Description:

We are seeking a skilled and experienced PHP Developer with a minimum of 5 years of professional experience to join our dynamic team. As a Senior PHP Developer, you will play a key role in designing, developing, and maintaining high-quality web applications while collaborating with cross-functional teams.


Job Responsibilities:

  • Conducting analysis of website and application requirements.
  • Writing back-end code and building efficient PHP modules.
  • Developing back-end portals with an optimized database.
  • Integrating data storage solutions.
  • Responding to integration requests from front-end developers.
  • Finalizing back-end features and testing web applications.
  • Updating and altering application features to enhance performance.
  • Troubleshoot and fix any issues relating to PHP programs.
  • Ensure smooth operations of web processes and infrastructure.
  • Create scripts to facilitate client systems to meet performance and objectives.
  • Test and develop software for client applications.
  • Create documentation for software created.
  • Utilize source debuggers and write or modify client software.
  • Produce results effectively and within the deadlines set.


Required Skills:

  • Knowledge of PHP web frameworks including Yii, Laravel, and CodeIgniter.
  • Knowledge of front-end technologies including CSS3, JavaScript, and HTML5.
  • Understanding of object-oriented PHP programming.
  • Familiarity with SQL/NoSQL databases.
  • Good problem-solving skills.
  • Strong analytical and problem-solving skills
  • Creative ability to produce effective solutions to client problems


Read more
JNJ TECHNOLOGIES  SERVICES
Shrinath Raval
Posted by Shrinath Raval
Remote only
0 - 10 yrs
₹3L - ₹9L / yr
Laptop
Communication Skill
Hindi

After your selection, we are having 7 days of unpaid OJT and this is for everyone who joins in sales. In which 1 day will be product training and product briefing session will be conducted. In OJT period you are required to achieve 2 sale unit of any ticket size in order to get on boarded as a permanent employee of the company. If your shortlisted, you can expect your Intent offer letter by EOD and you can attend the product training tomorrow.

Read more
M-KAT LAUNCH INDIA
at M-KAT LAUNCH INDIA
1 recruiter
Yushera Ajmeri
Posted by Yushera Ajmeri
Ahmedabad
1 - 3 yrs
₹3L - ₹4L / yr
Technical support
Automotive engineering
Automotive

Service Engineer

No of Opening 3

Job Location: Ahmedabad

 

Responsibilities for Service Engineer

·        Customer Complaint Resolution.

·        Solving the technical problems of the customers by calls, video call or remote diagnosis (team viewer).

·        Establishing programs/seminar in the areas allocated for promotion of car scanner.

·        Register the diagnosis tool and generate the ID PWs Diagnostic Tools & Equipments.

·        Responsible for Trouble shooting of various faults arising. For example trouble shooting of AUDI, BMW, MAHINDRA, MERCEDECES etc.

·        Provide technical training to our customers, engineers and co-ordinates.

·        To visit field (workshop) for new diagnosis tool update and create report of the same.

·        Preparing and submitting service and customer feedback reports (Daily report).

·        Generate revenue from aftersales.

·        Handling overall sales and aftersales equipment warranty claims.

 Qualifications for Service Engineer

·        Must be equivalent Degree or Diploma in Automobile.

·        Must be fluent in English and Hindi.

·        Additional language will be an advantage.

·        Minimum of 2 to 3 years of experience in Automobile workshop.

·        Knowledge of Excel and Power point presentation.

Salary & Perks:

·        Salary 25000 to 35000 Per month plus insurance plus incentive

·        Insurance facilities.

·        Petrol allowances.

 

Age for Service engineer

24 years to 30 years

Read more
Top level 5 Services Company
Top level 5 Services Company
Agency job
Bengaluru (Bangalore)
3 - 6 yrs
₹3L - ₹12L / yr
Ansible
Automation
skill iconDocker
skill iconKubernetes
skill iconPython
+4 more
Ansible automation:
" Skills : Strong experience in Ansible, Cloud, Linux, Python or Shell or Bash scripting
" Experience : 3 - 6 Years
" Location : Bangalore
Good to have cloud skills - Docker / Kubernetes 
Scripting skills - Any of Shell / Perl/ bash/Python
Good to have Terraform
Read more
Sportz Interactive
at Sportz Interactive
2 recruiters
Nishita Dsouza
Posted by Nishita Dsouza
Mumbai
1 - 2 yrs
₹2L - ₹3L / yr
skill iconJavascript
skill iconVue.js
skill iconReact.js
skill iconjQuery

Sportz Interactive (SI) works with its clients and partners to revolutionize the sports fan experience across consumption points by creating best-in-class, kickass products. SI was founded in 2002 as a B2B sports content business. Through the years, it gained immense reputation for its state-of-the-art hosted solutions, digital simulators, match centers and fantasy games. Sportz Interactive has a fantastic reputation in the online sports community, having worked with clients across the globe including the likes of The International Cricket Council, STAR Sports, Yahoo!, AOL, Eurosport, Castrol, Web 18, NDTV, Nimbus, Times of India, Rediff.com and Singtel amongst others. 

Sportz Interactive provides in-depth sports information and content and specializes in product development for the web, mobile and other interactive platforms. 
http://www.sportzinteractive.net/">www.sportzinteractive.net 


2+
 years of experience on web technologies.

 

Primary Responsibilities:

  • Coding and debugging pure JavaScript, polyglot and multi-lingual applications
  • Working closely with Technical Lead/Project Manager to ensure development timelines are met
  • Contribute with ideas to improve system design or streamline product delivery
  • Working with challenging applications involving Real Time Data
  • Working on different platforms including the usage of the Native SDKs provided on JavaScript

Required Skills:

Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented.

Functional: HTML5, CSS3, JavaScript, Vue.js, Typescript, Stimulus JS, AJAX, Browser performance & optimization, Asynchronous requests handling and partial page updates, Browser Developer Tools, GIT and JIRA.

 

Read more
Sampana Digital Pvt Ltd
at Sampana Digital Pvt Ltd
2 recruiters
preeti Kumari
Posted by preeti Kumari
Mohali
1 - 3 yrs
₹1L - ₹4L / yr
skill iconPHP
skill iconLaravel
MySQL

Role Description

The successful candidate will be a pro-active problem solver, quick learner and will provide technical leadership and solution ownership. This candidate should have a passion for technology and should be looked at as a “technical guru” who champions their design, coding and implementation strengths and prides themselves on their development expertise. The successful candidate will join a team that develops and integrates enterprise e-commence and e-transaction systems for a diverse client base.

Job Responsibilities

  • The successful applicant will be responsible for the technical delivery of all development assignments allocated to him in a timely fashion, while meeting rigorous quality targets.
  • Unit testing of code - Working with very large and complex SQL databases
  • Troubleshooting through resolution of technical issues and system errors
  • Performing testing, documentation, and mentoring/grooming/coaching less technical staff where applicable
  • Work with Architects, Project Managers, and other Developers to estimate the level of effort necessary to implement assigned work packages.
  • Write efficient, clean, tested code that follows high standards and quality requirements

Specific Skillset Required

Minimum 2-3 Years of strong hands-on experience on:

  • PHP, MySQL, JavaScript, CSS, HTML 5, Ajax, JSON
  • PHP framework preferably Laravel

Strong Fundamental knowledge required

  • Web development experience in Core PHP, Mysql, MVC architecture.
  • Computer Science fundamentals in object-oriented design, data structures
  • Implementation of Service Integration of an on Demand Web Application
  • Proficient understanding of code versioning tools, such as (Git / SVN / Bitbucket)
  • Experience in developing cross-browser-compatible web applications in HTML, CSS
  • Experience developing and deploying solutions/applications across various environments (on-premises and cloud (AWS, Azure, Alibaba, GCP etc.)
Read more
mind logicx
at mind logicx
3 recruiters
shweta grover
Posted by shweta grover
Bengaluru (Bangalore)
4 - 6 yrs
₹2L - ₹8L / yr
EDX
skill iconDjango
skill iconPython
skill iconJavascript
skill iconGit
+3 more
  Open Edx
   
1 Hands on experience on Open edX framework
2 • A Minimum of 2 years is required on handling Open edX project with overall experience of 4 to 6 Years.
3 • The Candidate must have developed and deployed open edX based applications and platforms.
4 • Real-world experience with web development frameworks like Django
5 • Ability to code front to back with JavaScript, Python, or other server-based programming languages
6 • Hands-on experience on Git, Slack, Trello 
7 • Should have experience in deploying scalable software applications to AWS or equivalent 
8 • At least 2 years of related experience with React, Webpack, or other modern JavaScript frameworks.
9 • Experience building static websites and single-page applications, experience with architecture and solutions
10 Good hands on experience in docker
11 • Understanding of MOOC (Massive open online course) Architecture
Integrating with the third-party apps using LTI/QTI - Significant hands on experience in installation and configuration of OpenEdx as an application, managing users and roles and managing multiple tenants in an instance 
12 • Experience in customizing OpenEdx as a product around creating plugins, integrating with third party apps using LTI'
13 • Theming and Branding, Multisite, Certificates, SAML, Basic Reporting (grades, enrolments)
14 • Experience in Open edX mobile app with branding and analytics set up
15 • Experience with DevOps will be added advantage
Read more
CommerceUp
at CommerceUp
3 recruiters
Abhishek Shrivastava
Posted by Abhishek Shrivastava
Remote, NCR (Delhi | Gurgaon | Noida)
1 - 4 yrs
₹2L - ₹8L / yr
Customer Acquisition
MS-Office
Business Development
Sales
Lead Generation
+1 more
Job Summary : The Business Development Executive will focus on customer acquisition, lead generation, and prospect management, as this role will garner and meet with potential clients. The Business Development Executive will research client business referrals, network, and web leads; provide prospective customers/clients with all services offered and additional presentations as needed; and work with clients to create solutions for their needs and consult throughout the sales process. Must be energetic, well-spoken, and eager to close sales and increase revenue. This is a full-time role, based in Gurgaon. The office location is in 808, Tower B4, Spaze i-Tech Park, Sector 49, Sohna Road, Gurugram , close to Omaxe City Centre Mall Gurgaon . Responsibilities: Identifying new sales leads Pitching products and/or services Maintaining fruitful relationships with existing customers Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals. Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences Developing sales goals for the team and ensuring they are met Training personnel and helping team members develop their skills Required background: Bachelors degree is required. Experience in project management and/or sales. Strong communication and IT fluency Creative talents and the ability to solve tough problems In-depth knowledge of the e-commerce industry and its current events The ability to handle pressure and meet deadlines Skill in prioritizing and triaging obligations Attention to detail Excellent time management and organisation High attention to detail and a focus on fact-based decision making. Send in your resume and current job details (CTC/Notice period) to [email protected] / [email protected]
Read more
ThiDiff Technologies
at ThiDiff Technologies
1 recruiter
Umayal ThiDiff
Posted by Umayal ThiDiff
Bengaluru (Bangalore)
0 - 1 yrs
₹0L - ₹1L / yr
skill iconReact Native
skill iconReact.js
skill iconRedux/Flux
About the position: Thidiff is seeking a React Native Mobile Developer to join our creative, intelligent and unique boutique agency. With us you will be responsible for developing user-facing features using React Native, build reusable components and front-end libraries for future use, translate designs into high-quality code, optimize components for maximum performance across a number of web-capable devices and browsers and perform code reviews as well as participate in suggesting and supporting code best practices. You will work as part of a collaborative, Agile development team focused on creating mobile solutions for end-user applications in a variety of environments. You should be deeply familiar with mobile development best-practices (React Native) and a track record of building quality mobile applications. What you’ll be doing on the React Native Development team @ ThiDiff ● Design and build mobile applications using React Native ● Build native component for IOS & Android (Native experience would be plus) ● Knowledge of the React Native Component lifecycle. ● Developing reusable UI Components or libraries ● Knowledge in React Native, Redux and Redux Middlewares ● Knowledge in developing custom React Native plugins for both iOS and Android What We look for: ● B.E - Computer Science / B.Tech - Information Technology / M.Sc – Computer Science / MCA ● Good organizational and problem solving skills. ● Knowledge on remote data via REST and JSON. ● Knowledge on third-party libraries and APIs. ● Knowledge on general mobile landscape, architectures, trends, and emerging technologies. ● Solid understanding of the full mobile development life cycle.
Read more
myBageecha.com
at myBageecha.com
1 recruiter
Sharad Kabra
Posted by Sharad Kabra
Ahmedabad
0 - 5 yrs
₹1L - ₹2L / yr
Social Media Marketing (SMM)
Digital Marketing
Vendor Acquisition
Content Writing
About myBageecha (http://www.mybageecha.com): myBageecha is India's #1 website for gardening and crafting beautiful outdoor spaces. The portal offers end to end solutions for a beautiful green-living. We offer plants, equipment, fertilizers, decor etc. both online and offline. About the profile: We have many areas needing work. As an example, the selected candidate can work on: 1. Digital marketing : Improve presence of the portal on all digital media platforms like Fb, google, Twitter, Pinterest etc. Improve SEO (Google) rankings through various measures like blogs, quora, content etc. 2. Business development: Explore innovative tieups with vendors to provide curated and exciting content on the website. Create strategic tieups with domain experts. 3. Solutions: Create separate offerings on the website for solutions like vertical gardening. 4. Sales: Setup other sales channels like Amazon, whatsapp, SMS marketing. Directly interact with customers both online and offline. 5. Website and ERP: We are an ecommerce company. Hence, website. Self explanatory. Skills / Education 1. We need a graduate, any stream is fine. 2. Extremely fluent in English and Hindi. A 3rd language is preferable. 3. Should be comfortable with online ecommerce websites, have an interest in reading blogs, articles etc. 4. Creative, ability to think out of the box, take a stab at doing anything given. Basically a go-getter 5. Should enjoy speaking to people and helping them out, customer is king! Experience 1. Experience is not a must. Fresher's can apply 2. If you have experience, we prefer people from an e-commerce background, who have skills in photoshopping, digital marketing, writing content etc.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos