Customer Support Specialist

Zenith TekSystems LLP is a fast-growing SAP Technical Services startup based in Hyderabad. We specialize in delivering cutting-edge solutions across SAP ABAP, S/4HANA, SAP BTP, and Fiori. We are building a high-performance engineering team and are looking for a dynamic, results-driven HR Executive to drive our talent acquisition.

📌 Role Overview

• Type: Full-time, In-Office (Permanent)
• Location: Hyderabad
• Experience: 3 – 5 years in IT Technical Recruitment (Minimum 2 years in SAP sourcing)
• Compensation: Competitive as per market standards + High performance-based placement incentives

🎯 Key Responsibilities

• End-to-End Sourcing: Source, screen, and interview niche SAP talent (ABAP, BTP, Fiori, UI5, OData).
• Channel Management: Leverage LinkedIn Recruiter, Naukri, Cutshort, and GitHub to find passive talent.
• Network Building: Tap into local Hyderabad SAP user groups, tech communities, and referral networks.
• Technical Screening: Conduct initial vetting to ensure candidates understand modern SAP ecosystems.
• Candidate Experience: Manage the interview pipeline, coordinate technical rounds, and handle offer negotiations.
• Onboarding & HR Support: Facilitate smooth onboarding and manage basic employee engagement initiatives.

💼 What We Are Looking For

• SAP Vocabulary: Clear understanding of S/4HANA, Cloud vs On-Premise, BTP modules, and Fiori architecture.
• Proven Track Record: At least 2 years of experience closing complex, mid-to-senior SAP tech positions.
• Startup Mindset: Ability to work independently, move fast, and adapt to changing hiring priorities.
• Local Network: Strong existing relationships within the Hyderabad SAP developer ecosystem.
• Communication: Excellent negotiation and interpersonal skills to pitch a startup vision to candidates.

🎁 What We Offer

• Market-aligned fixed salary with a highly rewarding placement bonus structure.
• Direct working relationship with the founding team.
• Fast-tracked career growth into an HR Lead role as the startup scales.

Key Responsibilities:

Power BI Development:

• Design, develop, and deploy interactive dashboards and reports using Power BI.
• Connect to various data sources, import data, and transform data for Business Intelligence.
• Optimize and fine-tune Power BI dashboards to ensure performance and usability.
• Implement data modeling, DAX queries, and custom visualizations to meet business requirements.
• Collaborate with business stakeholders to understand their needs and deliver data-driven solutions.
• Ensure data accuracy, consistency, and security across all reports and dashboards.

PowerApps Development:

• Design, develop, and deploy applications using PowerApps to streamline business processes.
• Integrate PowerApps with other Microsoft services (e.g., SharePoint, Dynamics 365) and third-party applications.
• Develop custom connectors and APIs to extend PowerApps capabilities.
• Maintain and troubleshoot existing PowerApps solutions to ensure they meet user needs and performance standards.
• Provide training and support to end-users on how to use PowerApps effectively.

Qualifications:

Education:

• Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related field.

Experience:

• Minimum of 3 years of experience in Power BI development.
• Minimum of 1 year of experience in PowerApps development.
• Proven track record of delivering business intelligence solutions and applications that meet business requirements.

• 7+ years of experience as software engineer.
• Experience in Dot.Net technologies - Asp.Net MVC, WebAPI, .NetCore
• Experience in ORM like Entity Framework /Dapper
• Experience with Object-Oriented Design and SOLID principles
• Experience with Unit Testing, Mocking and Dependency Injection frameworks
• Experience with SQL Server, NoSQL or other database technology
• Experience with software quality, testing procedures and build automation tools
• Knowledge of the Principles & Patterns of Agile Software
• Ability to understand and troubleshoot existing code and maintain existing systems.
• Ability to identity performance bottlenecks.
• Experience working with version control tools such as GIT and CI/CD tools.

Senior Front End Engineer (React.js & React Native - Mobile Experience)

Job description

Fulfil’s software engineers develop the next-generation technologies that change how millions of customer orders are fulfilled by merchants. Our products need to handle information at a massive scale. We're looking for engineers who bring fresh ideas from all areas into our technology.

As a Front End software engineer, you will work on the ReactJS & React Native (Mobile Experience) powered user interface used by Fulfil merchants to manage their back-office operations. This is mission critical software and your primary focus will be on developing user interface components and implementing them following well-known React.js workflows (such as Flux or Redux) & React Native (Mobile Experience). You will ensure that these components and the overall application are robust and easy to maintain. In this role, you will be collaborating closely with the rest of the team working on different layers of infrastructure in an international environment. Therefore, a commitment to collaborative problem solving, sophisticated design, and quality are important.

What You’ll Do:

• Collaborate with a small yet extraordinarily talented team of engineers to implement front-end technologies
• Develop new user-facing features using React.js & React Native (Mobile Experience)
• Work closely with the Design and Product teams to translate complex technical workflows into delightful user experiences
• Define how Fulfil builds user interfaces and ensure that we’re utilizing and keeping up with modern web standards
• Continually test, measure, and iterate on the results of your work in the spirit of continuous improvement
• Write clean, reusable, and well-tested front-end code
• Help to bridge the responsibilities of the Product and Engineering teams, spending time with both on the way to launching new products
• Architect efficient and reusable front-end abstractions and systems that drive complex web applications
• Build and contribute to open source projects
• Build reusable components and front-end libraries for future use
• Optimize components for maximum performance across a vast array of web-capable devices and browsers

Requirements

We’re Looking for Someone With:

• 5+ years of experience as an engineer
• Experience in building large-scale web applications in a fast-moving team environment
• A strong understanding of UX and UI design standards
• The perfectionist’s touch on a pragmatist’s deadline: you strive for pixel-perfection and intuitive functionality
• Strong proficiency in JavaScript (2-4 Years of experience), including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js & React Native (Mobile Experience) and its core principles, with experience in popular React.js workflows (such as Flux or Redux) 
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc
• The ability to bring any design to life with HTML and CSS, with cross browser compatibility and accessibility
• Smarts, humility, communication skills, and equal willingness to teach and learn
• Familiarity with RESTful and GraphQL APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Experience in developing large client side JavaScript applications
• Familiarity with code versioning tools like GIT
• Experience with Javascript testing tools and test automation

Nice to Haves:

• Prior experience at a growth stage Internet/Software company
• Demonstrated work beyond the front-end, experienced in integrating with a wide array of back-end technologies and services (e.g. experience with Python, AngularJS)
• Experience developing large client-side applications and optimizing them for performance
• You can straddle client and server development, creating APIs that drive web apps
• You understand the intricacies of timezones
• Web optimization, performance tools, and load testing
• You maintain or contribute to an open-source project

Job Summary for BDE profile :

Our growing company is in need of an experienced and resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets. We’re searching for professionals that have a solid track record of creating long-term value for organizations. 

Business Development Executive skills :

• Bachelor’s degree is required. 
• Knowledge about Software development(Android and iOS).
• Excellent communication skills.
• Collaboration Skills.
• Goal-focused and negotiation skills.
• Ability to develop good relationships with current and potential clients. 
• Knowledge of bidding portals like Upwork, Guru, Freelancer.

BDE  Responsibilities :

・ Oversee the sales process to attract new clients.

・ Work with senior team members to identify and manage risks.

・ Maintain fruitful relationships with clients and address their needs effectively. 

・ Research and identify new market opportunities.

• Project Management Experience in managing teams of sizes 10-12 people in multiple domains. Managed international projects in mobile and web.
•     Knowledge of UI / UX process
•     Knowledge of Cloud Deployments - AWS, Azure, Docker
•     Knowledge on creating SRS / Scope Documents, Functional specification, technical architecture and project estimations.
•     Knowledge on Mobile Technologies (IOS/Android/Hybrid/Shell apps)
•     Hands on experience on working with SOAP and REST web services (XML/JSON)