Customer Support Specialist

About Blitzy

Blitzy is a Cambridge, MA based AI software development platform on a mission to revolutionize the software development life cycle by autonomously building custom software to unlock the next industrial revolution. We're transforming how enterprises build software, turning enterprise requirements into production-ready code with an agentic software development platform that can autonomously execute 80% of the quantum of software development work. We're backed by multiple tier 1 investors, and have proven success as founders of previous start-ups.

Location: Pune, India (in-person role, HQ2)

The Role

We're looking for a Forward Deployed Engineer to join our Pune HQ2 team, thriving at the intersection of cutting-edge AI technology and real-world enterprise software challenges. You'll embed directly with customer engineering teams, helping them revolutionize their software development with Blitzy.

This isn't a typical solutions engineer role. You'll write production code, architect solutions, and work shoulder-to-shoulder with customer engineering teams to deliver transformative outcomes. You're equally comfortable debugging a complex integration, participating in sprint planning, or whiteboarding architecture with a CTO.

This role centers on our Java/Spring Boot enterprise stack — from core REST services and event-driven microservices to production operations — and requires close collaboration with our US-based engineering and customer teams, including time zone overlap for handoffs.

What Success Looks Like

• You deploy Blitzy into complex enterprise environments, navigating technical constraints while delivering immediate value
• You write custom integrations and extensions — built on Java 17 and Spring Boot 3.x — that unlock new use cases for customers
• You translate ambitious business goals into concrete technical implementations using Blitzy's AI capabilities
• You identify patterns across customer needs that influence our product roadmap
• You become a trusted technical advisor to engineering leaders, earning their confidence through hands-on expertise
• You drive successful POCs that expand into enterprise-wide deployments
• You contribute code and insights back to our core platform based on field experience

Areas of Ownership

Customer Partnership

• Embed with customer teams during critical implementations, serving as their technical co-pilot
• Participate in customer sprint planning, architecture reviews, and technical decision-making
• Build custom solutions that demonstrate Blitzy's capabilities in their specific environment

Technical Implementation

• Write production-quality Java 17 / Spring Boot 3.x services (Spring MVC, Spring Data JPA, Spring Security, Actuator) to integrate Blitzy with existing enterprise systems
• Build and evolve REST APIs using a contract-first approach with OpenAPI/Swagger
• Own data persistence with PostgreSQL, Hibernate/JPA, and Liquibase-managed database migrations
• Package and deploy containerized services with Docker, managing dependencies through Maven (BOM and multi-module projects)
• Develop reusable patterns, scripts, and tools that accelerate customer adoption
• Debug complex issues spanning customer infrastructure and our platform
• Create technical demos that showcase advanced use cases

Quality & Production Operations

• Write thorough test coverage using JUnit 5, Cucumber/Gherkin, and JMeter for performance validation
• Maintain code quality and observability with Git, Logback/SLF4J, SpotBugs, and SonarQube
• Support microservice architectures and production operations, including health checks, metrics, and configuration management

Strategic Impact

• Decompose executive vision into actionable engineering roadmaps
• Identify expansion opportunities within accounts based on technical insights
• Collaborate with our product team to prioritize features based on field experience
• Contribute to our technical documentation and best practices

Required Experience

• 4–10 years of software engineering experience with a track record of shipping production code
• Strong hands-on experience with Java 17 (must-have)
• Spring Boot 3.x expertise, including Spring MVC, Spring Data JPA, Spring Security, and Actuator
• PostgreSQL and Hibernate/JPA for data persistence
• Maven for dependency management (BOM and multi-module projects)
• Liquibase for database migrations
• REST API development using a contract-first/OpenAPI approach with Swagger
• Docker for containerized services
• Testing and performance tooling: JUnit 5, Cucumber/Gherkin, and JMeter
• Git, Logback/SLF4J, and static analysis tools such as SpotBugs and SonarQube
• Familiarity with microservice architectures and Spring Boot production operations (health checks, metrics, configuration)
• Deep understanding of modern software development practices (CI/CD, microservices, cloud architecture)
• Experience with enterprise development workflows, including Agile/Scrum methodologies
• Strong communication skills, with time zone overlap to support handoffs with our US-based teams—you can explain technical concepts to anyone from intern to CTO
• Must be based in or willing to work in-person from Pune, India

What Makes You Stand Out

• Jakarta EE experience, particularly Spring Boot 3 migrations
• Caching experience using Spring Cache
• Familiarity with Apache HttpClient 5
• Enterprise modernization experience: Java 8 → Java 17 upgrades and monolith → microservices migrations
• Exposure to event-driven architecture, including Spring Kafka, Apache Kafka consumers, dead-letter topics (DLT), and retry patterns
• Experience with Confluent Schema Registry and Apache Avro, including schema evolution and contract-first integrations
• Familiarity with Spring RestClient, Testcontainers, WireMock, and JaCoCo
• Observability experience with Micrometer and Dynatrace
• Exposure to Saga orchestration, resilience/retry patterns, Kubernetes, or the WSO2 API Gateway
• Experience at high-growth startups or in customer-facing engineering roles
• Background in AI/ML, developer tools, or enterprise modernization projects
• Track record of technical thought leadership (blogs, talks, open source contributions)
• Passion for the future of AI-powered software development

What Makes This Role Different

• Production Code, Real Stakes: Unlike traditional FDE roles that focus on configuration and support, you'll be writing production Java/Spring Boot code that directly impacts customer success and enterprise deals you can see the outcome of.
• Frontier AI Work: You'll shape AI adoption at the frontier of what's possible with generative AI—working with a platform that generates complete applications, not just code snippets.
• Influence the Roadmap: You'll influence product direction through direct field experience, feeding real customer insight back into our roadmap.
• Onsite Opportunities: High performers are eligible for company-sponsored trips to our Cambridge, MA headquarters based on business needs, with potential international transfer support for top talent.
• Full Employment Package: This is a full-time role directly with our Private Limited Company in Pune. Benefits include medical insurance, participation in the company stock option program, Employer Provident Fund contributions with gratuity after 5 years, technology allowance, meal provision, and a beautiful office environment.
• Clear Growth Path: Flexibility to transition into core product or platform engineering as Blitzy scales.

Our Culture

Who we are:

Led by two pioneering co-founders we are one of the fastest growing companies in the U.S., creating our own category of enterprise autonomous software development. We automate thousands of hours of software development for our customers, which includes strong representation within the Fortune 500.

How we work:

• We move Blitzy Fast: Time is both our company's and our clients' most precious asset. We move quickly and decisively to innovate internally and deliver exceptional software externally.
• Championship Mindset: We operate like a professional sports team. We win as a team by holding ourselves and each other to high standards, collaborating in-person, and remaining focused on the mission.
• Passion for Invention: We're pushing the frontier of what's possible, requiring constant innovation and iteration.
• We Work for the Customer: We focus on delivering outsized value to the customers we work with and expanding those relationships into deep, meaningful partnerships.

We believe in being 'everyday athletes'—taking care of ourselves so we can bring our best minds to work. We promote great sleep, movement, and restorative activities for optimal mental performance. It makes for a happier and more productive team.

• 8+ years of Data Engineering experience
• Strong SQL and Redshift experience
• CI/CD and orchestration experience using Bitbucket, Jenkins and Control-M
• Reporting experience preferably Tableau

• Location – Pune, Hyderabad, Bengaluru

Senior BLE Firmware Software Engineer

About Company

https://espressif.com/">Espressif Systems (688018) is a public multinational, fabless semiconductor company established in 2008, with headquarters in Shanghai and offices in Greater China, India and Europe. We have a passionate team of engineers and scientists from all over the world, focused on developing cutting-edge WiFi-and-Bluetooth, low-power IoT solutions. We have created the popular ESP8266 and ESP32 series of chips, modules and development boards. By leveraging wireless computing, we provide green, versatile and cost-effective chipsets. We have always been committed to offering IoT solutions that are secure, robust and power-efficient. By open-sourcing our technology, we aim to enable developers to use Espressif’s technology globally and build smart connected devices. In July 2019, Espressif made its Initial Public Offering on the Sci-Tech Innovation Board (STAR) of the Shanghai Stock Exchange (SSE).

Espressif has opened a Technology Center in Pune (Baner), India, which will focus on embedded software engineering and IoT solutions development for our growing customers.

About the Role

Espressif is looking for Embedded Software Engineers to join the software department located in India. You will work in a diverse team where your colleagues are from Czech, Russia, India, Australia and so forth. Here, you get a chance to be a member of the core team in Espressif and work with talented engineers from all over the world.

The BLE Firmware Development Team is now focused on the development of the Bluetooth 5.x standard and BLE Mesh standard.

BLE FW Team is looking for a self-starting, high-technical, energetic individual with keen attention to details. The Candidate will be actively involved in:

1. Development of Bluetooth Low Energy (BLE) Firmware for Espressif Bluetooth chips.
2. Development of new firmware for BLE latest specification (BLE 5.x, BLE Mesh, etc).
3. Development of BLE chip validation and Bluetooth Qualification.
4. Research of cutting-edge and challenging Bluetooth technologies (BLE Audio, BLE Direction Finding, Next-Generation BLE Chip, etc).
5. Supporting the existing firmware through feature additions, enhancements and maintenance.
6. Working with systems team and cross-functional teams to deliver quality software following well-established software development processes.
7. Resolving issues as reported by internal test teams as well as customers.

Requirements

Required skills

1. Bachlor's degree or above in Electronic Engineering, Communications Engineering, Automation or other related majors
2. Familiarity with Bluetooth Low Energy (BLE) protocol or BLE Mesh protocol
3. Proven experience in developing BLE stack / firmware (2+ years, both BLE host and controller) or BLE Mesh stack (2+ years)
4. Experience with software engineering processes and the full software development lifecycle including requirements, design, implementation, testing, and documenting in Continuous Integration environment
5. Strong experience and proficiency in C programming (3+ years) for embedded platforms required
6. Excellent problem solving and debugging skills

Bonus point

1. Experience in developing BLE profiles and BLE applications (e.g. HID, ANCS, Homekit, etc)
2. Good understanding of other networking protocol stacks is highly desired (e.g. Zigbee, IEEE 802.11, UWB, Lora, NB-IoT, etc)
3. Strong Real-time systems and software engineering skills required (e.g. FreeRTOS, etc)
4. One or more scripting languages (e.g. Python, etc)
5. Experience with variety of software productivity tools (e.g. Git, Jira, etc)

What to expect from our interview process

• The first step is to email your resume or apply to the relevant open position, along with a sample of something you have worked on such as a public GitHub repo or side project etc.
• Next, post shortlisting your profile recruiter will get in touch with you via a mechanism that works for you e.g. via email, phone. This will be a short chat to learn more about your background and interests, to share more about the job and Espressif, and to answer any initial questions you have.
• Successful candidates will then be invited for 2 to 3 rounds of technical interview as per previous round feedback.
• Finally, Successful candidates will have interview with HR.

What you offer us

• Ability to provide technical solutions, support that fosters collaboration and innovation.
• Ability to balance a variety of technical needs and priorities according to Espressif’s growing needs.

What we offer

• An open minded, collaboration culture of enthusiastic technologist.
• Competitive salary
• 100% company paid medical/dental/vision/life coverage
• Frequent trainings by experienced colleagues and chances to take international trips, attend exhibitions, technical meetups and seminars.

JOB TITLE: FULL-STACK DEVELOPER

We are looking for a highly skilled computer programmer who is comfortable with both front and back end

programming. Full-stack developers are responsible for developing and designing front end web architecture,

ensuring the responsiveness of applications, and working alongside graphic designers for web design features,

among other duties.

Full-stack developers will be required to see out a project from conception to final product, requiring good

organizational skills and attention to detail.

EXPERIENCE: 1-4 YEARS

LOCATION: HYDERABAD

TECHNICAL SKILLS:

1. HTML/CSS, JavaScript/jQuery, Bootstrap 5.0

2. Frameworks & Responsive Design, Microservices

3. Version Control/Git, Testing/Debugging

4. Browser Developer Tools & checking Web Performance

5 .Backend Programming Languages: OOP,Functional,PHP, Python,Ruby, Java,.Net,Angular/React/NodeJS

6. Knowledge of Databases: Oracle, PostgreSQL, MariaDB, SAP HANA, SAP ASE, MySQL, SQL Server, IBM

7. Knowledge of APIs: JSON & XML

8. Knowledge of Servers: Apache, Nginx, IIS servers, and Microsoft IIS

9. Cloud Technologies (AWS, Azure/GCP)

ROLES AND RESPONSIBILITIES:

● Must have hands-on development experience in design and build of responsive UI

● Knowledge of multiple front-end languages and libraries

● Knowledge of multiple back-end language

● Debugging and resolving technical problems that arise.

● Experience of CodeQuality Tools like Sonar,Checkstyle, Findbug will be plus.

● Designing user interactions on web pages.

● Developing back-end website applications.

● Creating servers and databases for functionality. Ensuring cross-platform optimization for mobile phones.

Ensuring responsiveness of applications.

● Working alongside graphic designers for web design features. Seeing through a project from conception to

finished product.

● Designing and developing APIs. Meeting both technical and consumer needs.

ADDITIONAL REQUIREMENT:

● Must have a laptop.

● Flexible for rotational shifts.

● Should be able to visit the office once a week.(Hyderabad)

Responsibilities:

• Develop and implement digital marketing and branding strategies for the CEO's personal and professional brand.
• Collaborate with the CEO to develop content for social media platforms, blogs, newsletters, and other digital channels.
•  Monitor, track, and analyze the effectiveness of digital marketing campaigns and adjust strategies as needed.
• Maintain up-to-date knowledge of industry trends and competitor activity.
• Manage and optimize the CEO's online presence and reputation.
• Handle any digital crises that may occur, including negative reviews or feedback.
• Ensure all digital content is SEO optimized to increase online visibility

• Good in Hybrid, Native Mobile development, and associated development frameworks SDKs.
• Good knowledge in one of the design component frameworks library – (React Native UI Components Library, Material UI, Native UI Components library)
• Stronghold in HTML and CSS or related design libraries like bootstrap, fluid layout system, grid layout system, Flexi layout system)
• Stronghold in repo management system – (Preferred GIT)
• Good to have knowledge on deployment and packaging application to play store or app store.
• Good to have knowledge on deployment and packaging application to play store or app store.
• Good at React Native with a minimum of 3 years of experience in IT.
• Good at React Js/Redux is preferred
• Good Hybrid mobile development is required
• Good at databases – Relational or NoSQL.
• Interface with clients via Slack, Zoom, and email.
• Work with modern tools including Jira, Slack, GitHub, etc