Cutshort logo
Shvasa logo
Customer Support Specialist
Customer Support Specialist
Shvasa's logo

Customer Support Specialist

Sumukh Shetty's profile picture
Posted by Sumukh Shetty
3 - 6 yrs
₹4L - ₹7L / yr
Bengaluru (Bangalore)
Skills
Customer Success
Customer Support
Customer Relationship Management (CRM)
Customer Service

Shvasa is a yoga startup focussed on taking authentic yoga practices from India to the western world.

 

We are a team of internet entrepreneurs who love yoga as much as we love science.

 

Our vision is to lighten thw load of humanity one breath at a time.

 

The real pandemic in the world is stress, anxiety, and procrastination. Yoga has all the tools which if practiced consistently can help you reach your highest potential. Here we bring the best teachers on our platform and give them all the tools necessary to make a practitioner's journey easy and super effective.

 

We are a small team of calm and passionate folks who would want like-minded people, who share the love for yoga and also are the best in their respective specializations, to join our team.



  • Handle the dual role of being the face of the brand to the customers, and the voice of the customer to the company.
  • Handling customer queries related to Shvasa's products, brand, sales, payments and other related topics.
  • Own the Live chat feature and inbound customer calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Create and present reports as required.
  • Provide internal teams with constant feedback to improve products and processes as per valid customer needs.

Key skills required

  • Proven customer support experience or experience as a client service representative
  • Exposure to US customers, with excellent oral and written communication skills in English.
  • Ability to independently handle queries, proactively update one's own knowledge by keeping in touch with other stakeholders.
  • A customer focussed mindset with the sensitivity to handle complex queries and escalations as well.
  • Ability to work in fast paced and high pressure environment
  • Ability to problem solve, multi-task, prioritize, and manage time effectively Note: This is a night shift role.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Shvasa

Founded :
2021
Type :
Product
Size :
20-100
Stage :
Raised funding

About

Shvasa Yoga & Meditation is an online platform that offers the best online yoga classes. They provide 1:1 and small group classes across the globe, allowing individuals to start their yoga journey from the comfort of their home. In addition to yoga cla...
Read more

Connect with the team

Profile picture
Sumukh Shetty
Profile picture
Vikalp Jain

Company social profiles

N/A

Similar jobs

Genspark India
Genspark India
Agency job
via Genspark by S Priyadharshini
Chennai
1 - 3 yrs
₹3L - ₹6L / yr
Embedded C
skill iconC++
skill iconC
dbms
DSA
+2 more

Genspark is hiring Professionals for C Development for there Premium Client

Work Location- Chennai 

Entry Criteria 

Graduate from Any Engineering Background /BSc/MSc /MCA with  specialization(Computer/Electronics/IT ) 

Minimum 1 year experience in Industry 

 Working Knowledge of C/Embedded/C++/DSA 

Programming Aptitude (Any Language) 

Basic understanding of programming constructs: variables, loops, conditionals, functions 

Logical thinking and algorithmic approach 

Computer Science Fundamentals: 

Data structures basics: arrays, stacks, queues, linked lists 

Operating System basics: what is a process/thread, memory, file system, etc. 

Basic understanding of compilation, runtime, networking and sockets etc. 

Problem Solving & Logical Reasoning 

Ability to trace logic, find errors, and reason through pseudocode 

Analytical and debugging capabilities 

Learning Attitude & Communication 

Demonstrated interest in low-level or systems programming (even if no experience) 

Willingness to learn C and work close to the OS level 

Clarity of thought and ability to explain what they do know 

Soft Skills : 

Able to explain and communicate the thoughts clearly in English 

Confident in solving new problems independently or with guidance 

Willingness to take feedback and iterate 

Evaluation Process 

Candidates will be assigned an online test,  followed by Technical Screening. 

Shortlisted Candidates will have to appear for a F2F Interview with the Client, Chennai. 

 

Read more
client of peoplefirst consultants
client of peoplefirst consultants
Agency job
via People First Consultants by Aishwarya KA
Chennai
1 - 9 yrs
₹2L - ₹20L / yr
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconReact.js
skill iconNodeJS (Node.js)
skill iconPython
+4 more

Hi,
We are hiring for the position of Technical Lead - Full Stack for one of our premium clients.

Skills: React JS, Node JS, Python, Golang, HTML, CSS, JavaScript, Angular, Typescript.

Location : Chennai

JOB DESCRIPTION :

 

- Strong analytical and problem-solving skills.

 

- Ability to work independently, learn quickly and be proactive.

 

- 10-14 years of hands-on experience working on Web Full Stack technologies, with at least 4-6 years of experience developing applications with/on React/NextJS, NoSQL, and REST APIs.

 

- Proficiency in JavaScript/TypeScript (ES6), NodeJS, HTML5, CSS3, CSS Preprocessors, Web-pack, Gulp.

 

- Client-side scripting and JavaScript frameworks - jQUery, ReactJS, Redux, Babel, JSX.

 

- Experience in designing high-performance REST APIs and associated data structures.

 

- Familiarity with developing microservices using containerization technologies such as docker, Kubernetes, etc.

 

- Working knowledge of git and using branches for development.

Read more
Digitalshakha
Saurabh Deshmukh
Posted by Saurabh Deshmukh
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
3 - 4 yrs
₹4L - ₹6L / yr
skill iconNodeJS (Node.js)
skill iconMongoDB
Mongoose
skill iconExpress

We are looking for a talented Node.js Developer to join our growing development team. The ideal candidate will be responsible for designing, developing, and maintaining server-side applications using Node.js.

Responsibilities:

  1. Develop, test, and maintain server-side applications using Node.js.
  2. Design and implement scalable and high-performance APIs.
  3. Collaborate with front-end developers to integrate user-facing elements using server-side logic.
  4. Implement security and data protection measures.
  5. Troubleshoot and debug issues to ensure the smooth operation of applications.
  6. Collaborate with other team members and stakeholders to define software requirements and specifications.
  7. Stay up-to-date with the latest industry trends and advancements in Node.js development.
  8. Participate in code reviews to maintain code quality and provide constructive feedback.
  9. Optimize applications for maximum speed and scalability.
  10. Work with databases, such as MongoDB, MySQL, or other NoSQL databases.

Qualifications:

  1. Proven experience as a Node.js Developer or similar role.
  2. Strong proficiency in JavaScript and server-side frameworks (e.g., Express.js).
  3. Experience with front-end technologies, such as HTML, CSS, and JavaScript.
  4. Knowledge of RESTful API design and development.
  5. Familiarity with databases and data modeling.
  6. Understanding of asynchronous programming and event-driven architecture.
  7. Experience with version control systems, such as Git.
  8. Solid understanding of security best practices for web development.
  9. Excellent problem-solving skills and attention to detail.
  10. Good communication skills and the ability to work effectively in a collaborative team environment.

Education and Experience:

  • Bachelor's degree in Computer Science, Engineering, or a related field.
  • Proven work experience as a Node.js Developer with a portfolio of relevant projects.


Read more
claysol media labs (p) ltd
Rupesh KR
Posted by Rupesh KR
Bengaluru (Bangalore)
3 - 8 yrs
₹5L - ₹15L / yr
Embedded C
Embedded C++
RTOS

JD For Embedded C Engineer requirements :

 

 

Mandatory Skillsets are as below :

1. Embedded SW development background

2. Embedded C/C++/

3. Hands-on experience in RTOS Programming.

4. Working knowledge of SDLC and methodologies/tools for requirement management.

5. Experience working in an agile development environment.

Read more
Semperfi Solution
at Semperfi Solution
1 recruiter
Ambika Jituri
Posted by Ambika Jituri
Bengaluru (Bangalore)
3 - 4 yrs
₹5L - ₹10L / yr
JDBC
MFT
ESB
Web
SAP
+2 more

Job Description:


- Experience as a Web Methods Developer with both MFT and JDBC adapter 

experience

- Experience in Web Methods Integration 9.x, 10.x/above.

- AS2 transmission with partners.

- Working experience in webMethods designer, Integration Server, Web Services 

(REST, SOAP), pub-sub model, JMS, SAP adapter, SFDC adapter, AS400 adapter, 

Web Methods Test Suit and MQ Adapters.

- Hands on building BPM and TN integrations. Must have built process models in 

deployed them till production.

- Hands on CAF. Must have built custom pages on CAF and deployed then till 

production.

- Knowledge on Scrum methodology.

- Basic Fundamental understanding, logical reasoning, problem solving approach.

- Excellent communication.

- Good Problem Solving Approach 

 

Primary Skills :


- Experience as a Web methods Developer with both MFT and JDBC adapter 

experience

- RESTful service development

- In-depth ESB knowledge

- Experience in SAP adapters


 
Kindly revert with your updated resume 
 
 
THANK YOU 
Read more
Ganit Business Solutions
at Ganit Business Solutions
3 recruiters
Viswanath Subramanian
Posted by Viswanath Subramanian
Remote, Chennai, Bengaluru (Bangalore), Mumbai
3 - 7 yrs
₹12L - ₹25L / yr
skill iconMachine Learning (ML)
skill iconData Science
Natural Language Processing (NLP)
Computer Vision
skill iconR Programming
+5 more

Ganit has flipped the data science value chain as we do not start with a technique but for us, consumption comes first. With this philosophy, we have successfully scaled from being a small start-up to a 200 resource company with clients in the US, Singapore, Africa, UAE, and India. 

We are looking for experienced data enthusiasts who can make the data talk to them. 

 

You will: 

  • Understand business problems and translate business requirements into technical requirements. 
  • Conduct complex data analysis to ensure data quality & reliability i.e., make the data talk by extracting, preparing, and transforming it. 
  • Identify, develop and implement statistical techniques and algorithms to address business challenges and add value to the organization. 
  • Gather requirements and communicate findings in the form of a meaningful story with the stakeholders  
  • Build & implement data models using predictive modelling techniques. Interact with clients and provide support for queries and delivery adoption. 
  • Lead and mentor data analysts. 

 

We are looking for someone who has: 

 

  • Apart from your love for data and ability to code even while sleeping you would need the following. 
  • Minimum of 02 years of experience in designing and delivery of data science solutions. 
  • You should have successful projects of retail/BFSI/FMCG/Manufacturing/QSR in your kitty to show-off. 
  • Deep understanding of various statistical techniques, mathematical models, and algorithms to start the conversation with the data in hand. 
  • Ability to choose the right model for the data and translate that into a code using R, Python, VBA, SQL, etc. 
  • Bachelors/Masters degree in Engineering/Technology or MBA from Tier-1 B School or MSc. in Statistics or Mathematics 

Skillset Required:

  • Regression
  • Classification
  • Predictive Modelling
  • Prescriptive Modelling
  • Python
  • R
  • Descriptive Modelling
  • Time Series
  • Clustering
  •  

What is in it for you: 

 

  • Be a part of building the biggest brand in Data science. 
  • An opportunity to be a part of a young and energetic team with a strong pedigree. 
  • Work on awesome projects across industries and learn from the best in the industry, while growing at a hyper rate. 

 

Please Note:  

 

At Ganit, we are looking for people who love problem solving. You are encouraged to apply even if your experience does not precisely match the job description above. Your passion and skills will stand out and set you apart—especially if your career has taken some extraordinary twists and turns over the years. We welcome diverse perspectives, people who think rigorously and are not afraid to challenge assumptions in a problem. Join us and punch above your weight! 

Ganit is an equal opportunity employer and is committed to providing a work environment that is free from harassment and discrimination. 

All recruitment, selection procedures and decisions will reflect Ganit’s commitment to providing equal opportunity. All potential candidates will be assessed according to their skills, knowledge, qualifications, and capabilities. No regard will be given to factors such as age, gender, marital status, race, religion, physical impairment, or political opinions. 

Read more
Ekahal
at Ekahal
2 recruiters
Manan Vora
Posted by Manan Vora
Mumbai
2 - 5 yrs
₹4L - ₹6L / yr
Team Management
Project Management
Quality management
User Interface (UI) Design
User Experience (UX) Design
+1 more

The Project Manager role we're looking for will manage key client projects. The responsibilities include the coordination and completion of projects on time within budget and within scope.
Oversee all aspects of projects.
Set deadlines, assign responsibilities and monitor and summarize progress of project.
Prepare reports for upper management regarding status of project.

Lead and direct the work of others.
Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Read more
Webryze
at Webryze
1 recruiter
Sandeep Nandal
Posted by Sandeep Nandal
Remote, Rohtak
1 - 7 yrs
₹1.5L - ₹3L / yr
Search Engine Optimization (SEO)
Digital Marketing
Wordpress
Keyword Research
English Proficiency
+2 more
We are looking for an SEO expert to manage all search engine optimization and marketing activities for our clients. You will be responsible for managing all SEO activities such as content, link building, social media, audits and keyword strategy to increase rankings on all major search engines. You will be working directly with Project Manager & reports to him.

Duties & Responsibilities

Ensure Smooth onboarding of 15-20 new clients according to SEO Roadmap
Perform and Implement 15-20 new website audits per month
Plan ongoing SEO Strategy for 200 websites per month based on company’s guidelines
Diligently complete all monthly activities as per SEO road map for new and existing client and report
Actively monitor and improve SEO rankings and website performance of 100+ clients and immediately catch any sudden ranking drops in rankings or any other website issues as they happen
Oversee and QA all SEO activity (backlinks, social, rankings, citations, ppc, audits, content) as per company guidelines
Come up with “Unique strategies” for 50 struggling clients every month (Booster List)
Monitor online visibility and performance for 100-200 sites per month
Ensure all client reports (backlinks, social, rankings, citations, ppc, audits) are updated, ready and organised by the 28th of each month
Oversee and manage SEO Reporting for 200 websites and ensure documentation as per company guidelines
Prepare monthly report of all SEO/internet marketing related updates and present to stakeholders using skype
Read more
BlueOptima
at BlueOptima
1 video
10 recruiters
Uma Swarna
Posted by Uma Swarna
Bengaluru (Bangalore), NCR (Delhi | Gurgaon | Noida)
2 - 8 yrs
₹12L - ₹20L / yr
skill iconNodeJS (Node.js)
Spring
Game Design
skill iconJava
J2EE
+1 more
Whom are we looking for? Our groundbreaking technology, requires highly skilled and talented Web Backend Developers to understand the depth of the problem and device a solution for it.We are seeking a Software Engineer, with a depth of experience in developing Web Applications enabled using REST APIs backed by a data warehouse solution, to join our growing company and be a part of our success story. We are looking for individual with great attention to detail, who is genuine, confident, committed and not only passionate about technology, but excited to work in a fun and friendly start-up environment. The ideal candidate will be passionate about technology and getting things to work while at the same time being able to mentor (and lead) other engineers by way of example to achieve excellence in their work.What does the role involve? As a Web Backend Software Engineer you will be responsible for creating REST APIs which are used to drive the User Interface. Given the nature of the application, these APIs needs to be very efficient and high performing. This requires optimising queries for faster execution and introducing database changes that may be required.You would be working with a complex technology stack which includes (but is not limited to) Spring, Hibernate, HornetQ, Quartz, etc. This requires extensive understanding of transaction management and data handling across different application layers.In addition to the technical ownership, you will also be involved in detailing requirements for requested functionalities and be responsible for providing technical insight into how requirements will be implemented and made available to users. Accurate estimation of tasks and planning are qualities we look for in our engineers.Responsibilities include:Develop, test, implement and maintain application softwareTake part in software and architectural development activitiesTransform requirements into implementation detailsDebug application issues and helping support respond to client queriesParticipate in application development meetingsProvide accurate estimates, clearly communicate status of tasks and identification of risksCommitment to accomplishing the task at hand and identify the fastest and most reliable way to solve a problemPerformance tuning of application code at different service levels Incorporate design changes to improve performance of the applicationInteract with customers of the application and help address issues reportedInteract with customers of the application and collect requirements or potential uses cases and draft technical and user requirementsESSENTIAL SKILLS / EXPERIENCE REQUIRED:Minimum Bachelor's degree in Computer Science or equivalentMinimum 2+ years experience with Java and J2EE/Java EEMinimum 2+ years experience with Spring MVC, Spring Security and HibernateStrong understanding of relational database and normal formsStrong understanding of SQL concepts and ability to write optimised and high performing queriesStrong understanding of Java concurrency, concurrency patterns, experience building thread safe codeExperience building RESTful web servicesExperience with web application servers like JBossStrong written and verbal communication skillsStrong interpersonal skills and time management skillsStrong problem solving and analytical skillsExperience using task tracking systems e.g. Jira and distributed version control systems e.g. GitDESIRABLE SKILLS / EXPERIENCE:Understanding of testNg/JUnitUnix/Windows shell and related command line toolsExperience in Continuous Integration and deployment tools such as JenkinsExperience with database partitioning and column IndexingExperience with query optimisation techniquesWhy work for us?Above market remunerationStimulating challenges that fully utilise your skillsWork on real-world technical problems to which solution cannot simply be found on the internetWorking alongside other passionate, talented engineersHardware of your choiceOur fast-growing company offers the potential for rapid career progression
Read more
Eight petals
at Eight petals
3 recruiters
Doyal Mallik
Posted by Doyal Mallik
Ahmedabad
0 - 3 yrs
₹2L - ₹4L / yr
skill iconAdobe Illustrator
CorelDRAW
Adobe Photoshop
Motion graphics
Graphic Designing
+1 more

We are looking for a graphic designer who can manage the entire process of defining requirements, visualizing and creating graphics including illustrations, logos, layouts and photos. You’ll be the one to shape the visual aspects of websites, social media campaigns, magazines, product packaging, exhibitions and more. Your graphics should capture the attention of those who see them and communicate the right message.

 

For this, you need to have a creative flair and a strong ability to translate requirements into design. If you can communicate well and work methodically as part of a team, we’d like to meet you.

 

Responsibilities

 

Study design briefs and determine requirements
Schedule projects and define budget constraints
Conceptualize visuals based on requirements
Prepare rough drafts and present ideas
Develop illustrations, logos and other designs using software or by hand
Use the appropriate colours and layouts for each graphic
Work with copywriters and creative director to produce a final design
Test graphics across various media
Amend designs after feedback
Ensure final graphics and layouts are visually appealing and on-brand

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos