Cutshort logo
For Employers
Shvasa logo
Customer Support Specialist
Customer Support Specialist
Shvasa's logo

Customer Support Specialist

Sumukh Shetty's profile picture
Posted by Sumukh Shetty
3 - 6 yrs
₹4L - ₹7L / yr
Bengaluru (Bangalore)
Skills
Customer Success
Customer Support
Customer Relationship Management (CRM)
Customer Service

Shvasa is a yoga startup focussed on taking authentic yoga practices from India to the western world.

 

We are a team of internet entrepreneurs who love yoga as much as we love science.

 

Our vision is to lighten thw load of humanity one breath at a time.

 

The real pandemic in the world is stress, anxiety, and procrastination. Yoga has all the tools which if practiced consistently can help you reach your highest potential. Here we bring the best teachers on our platform and give them all the tools necessary to make a practitioner's journey easy and super effective.

 

We are a small team of calm and passionate folks who would want like-minded people, who share the love for yoga and also are the best in their respective specializations, to join our team.



  • Handle the dual role of being the face of the brand to the customers, and the voice of the customer to the company.
  • Handling customer queries related to Shvasa's products, brand, sales, payments and other related topics.
  • Own the Live chat feature and inbound customer calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Create and present reports as required.
  • Provide internal teams with constant feedback to improve products and processes as per valid customer needs.

Key skills required

  • Proven customer support experience or experience as a client service representative
  • Exposure to US customers, with excellent oral and written communication skills in English.
  • Ability to independently handle queries, proactively update one's own knowledge by keeping in touch with other stakeholders.
  • A customer focussed mindset with the sensitivity to handle complex queries and escalations as well.
  • Ability to work in fast paced and high pressure environment
  • Ability to problem solve, multi-task, prioritize, and manage time effectively Note: This is a night shift role.
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Shvasa

Founded :
2021
Type :
Product
Size :
20-100
Stage :
Raised funding

About

Shvasa Yoga & Meditation is an online platform that offers the best online yoga classes. They provide 1:1 and small group classes across the globe, allowing individuals to start their yoga journey from the comfort of their home. In addition to yoga cla...
Read more

Connect with the team

Profile picture
Sumukh Shetty
Profile picture
Vikalp Jain

Company social profiles

N/A

Similar jobs

appscrip
at appscrip
2 recruiters
Nilam Surti
Posted by Nilam Surti
Surat
0 - 2 yrs
₹3L - ₹5L / yr
skill iconGo Programming (Golang)

Key Responsibilities:


  Design, develop, and maintain efficient, reusable, and reliable Go code.

  Implement and integrate with back-end services, databases, and APIs.

  Write clean, scalable, and testable code following best practices and design patterns.

  Collaborate with cross-functional teams to define, design, and ship new features.

  Optimize application performance for maximum speed and scalability.

  Identify and address bottlenecks and bugs, and devise solutions to these problems.

  Stay up-to-date with the latest industry trends, technologies, and best practices.


Required Qualifications:


  Proven experience as a Golang Developer or similar role in software development.

  Proficiency in Go programming language, paradigms, constructs, and idioms.

  Experience with server-side development, microservices architecture, and RESTful APIs.

  Familiarity with common Go frameworks and tools such as Gin.

Knowledge implementing monitoring, logging, and alerting systems

  Experience with SQL and NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB).

  Understanding of code versioning tools, such as Git.

  Strong understanding of concurrency and parallelism in Go.

  Experience with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes) is a plus.

  Excellent problem-solving skills and attention to detail.

  Ability to work effectively both independently and as part of a team.

Read more
elite manpower and training academy
Indore
4 - 5 yrs
₹4.8L - ₹6L / yr
skill iconC#
ASP.NET
MVC Framework
Entity Framework
SQL server
+4 more

Job Title: .NET Developer (Full Stack Preferred)

Experience: 4–5 Years

Location: Indore (Preferred)

Job Type: Full-Time


Job Summary:

We are seeking a skilled and experienced .NET Developer with 4–5 years of hands-on experience in Core .NET, MVC, and Entity Framework. The ideal candidate will be proficient in either Angular or React, with full stack development experience being an added advantage. Candidates from Indore or those willing to relocate are preferred.


The .NET Developer will be responsible for designing, developing, testing, and maintaining software applications based on the Microsoft .NET framework. You will collaborate with cross-functional teams to deliver high-quality solutions and contribute to all phases of the software development life cycle.


Responsibilities/Duties:

1. Software Development:

Design, code, test, and debug software applications using the .NET framework.


Collaborate with other developers and team members to deliver robust and scalable solutions.


2. System Analysis:

Analyze and understand business requirements to design efficient and scalable software solutions.


Conduct code reviews and provide constructive feedback to peers.


3. Application Maintenance:

Maintain and enhance existing applications by resolving issues and implementing new features.


Troubleshoot and debug software defects and performance issues.


4. Documentation:

Document code, technical specifications, and system architecture.


Prepare and maintain relevant project documentation.


5. Collaboration:

Work closely with product owners, business analysts, and QA teams to ensure software meets business goals and quality standards.


Collaborate with other developers on team projects and shared codebases.


6. Technology Stack:

Utilize Microsoft technologies, including C#, ASP.NET, MVC, Entity Framework, and SQL Server.


Qualifications/Requirements:

Education:

Bachelor’s degree in Computer Science, Software Engineering, or a related field.


Experience:

  • 4–5 years of professional experience in .NET development.
  • Experience with GitHub Copilot is a plus.


Skills:

  • Proficient in C#, ASP.NET, MVC, and Entity Framework.
  • Experience with either Angular or React.
  • Strong understanding of object-oriented programming and design patterns.
  • Familiarity with front-end technologies (HTML, CSS, JavaScript) is a plus.
  • Comfortable with version control systems like Git.
  • Excellent problem-solving and debugging skills.
  • Strong verbal and written communication skills.


Preferred:

  • Candidates based in Indore or willing to relocate.
  • Experience working in Agile/Scrum environments.
  • Full stack development experience is highly desirable.
Read more
Tavant Technologies
Bengaluru (Bangalore), Hyderabad, Noida, Pune, Kolkata
5 - 8 yrs
₹20L - ₹29L / yr
Salesforce Lightning
Salesforce Apex
Salesforce development
Lighting aura
Lwc
+4 more

Mandatory skills: Lightning AURA, Lightning Web component (LWC), Apex, trigger Rest API/Soap API (integration).

 

Must-Haves :

Minimum of 5+ year hands on experience in Salesforce Application Development (Overall 6+ IT experience)

- Lightning (AURA/LWC min 3+ years of Project experience)

- Integration (at least in REST API) experience in Projects, experience in developing custom Apex Classes and Apex Triggers

- Sales Cloud/ Service Cloud / Experience cloud - Minimum 3 years experience

- Lead experience of minimum 1 year is mandatory

- Salesforce Governor limits, limit monitoring, best-practices for limit-informed development and security best practices

- Experience on deployment through changesets , Metadata, ANT based tools , experience in using git or similar tools for code management

 

Strictly no candidates from Hyderabad who are under 3rd party payroll.

 

Nice to Haves :

SF Certification PD1/PD2, JavaScript Developer 1

- Experience in Development/deployment using SFDx

- Experience in CI/CD

- Working experience in Data migration

Good communication skills (esp Verbal)

- Self-motivated and creative, ability to mentor and coach & lead small technical team with proper guidance.

- Good attitude towards upskilling in new areas of SF platform

- Ability to understand business requirements, design and develop solutions within agreed timeline

- Hands-on development

 

Additional Guidelines

Process: 2 Rounds of Technical interview + 1 Managerial Interview

Can source Pan India

Salaries that can be offered is (Years of experience * 3.5)

Salary Breakup: (Years of experience*3.5) fixed salary + 10% variables + Retirals + Joining Bonus (for 0-15 days joiners)

 

Job Responsibilities:

Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals

· Perform unit testing for the module assigned and take ownership of delivering the module with minimal functional and technical errors.

· Should be flexible to extend working hours in some critical project phases

· Manage daily support and maintenance of internal Salesforce instance.

· Manage the coding best practices for Salesforce

· Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully

· Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow

 

Job Skills & Qualifications

 

Required:

· Salesforce Lightning. Extensive experience developing Lightning Components - both within the Salesforce Lightning Design System and by writing custom Lightning Components in Java Script within the Aura framework

Salesforce Developer Certification – Platform developer 1

· Experience with declarative development in Salesforce.

· Customizing Standard Objects and creating Custom Objects.

· Customizing object page layouts and profile-based layout assignment.

· Creating Work and Approval Flow

· Extensive experience developing custom Apex Classes and Apex Triggers.

· Fluent in Salesforce Query and Search Language (SoQL and SoSL). Must be able to speak to limitations of languages and differences between SoQL and SQL.

· Firm understanding of Salesforce Governor limits, limit monitoring, and best-practices for limit-informed development.

· Experience developing Visualforce pages, Visualforce components and Customer Controllers.

· Bachelor’s degree in computer science or equivalent

· Minimum work experience:

· 5- 8 years of software development and 4 /5 year of Salesforce application development

· Self-motivated and creative

 

Preferred:

· Salesforce Developer Certification – Platform developer 2

· Experience developing customer-facing applications

· Experience in Salesforce community development

· Experience in Agile methodology

Read more
Nexevo Technologies
at Nexevo Technologies
1 recruiter
Career From Nexevo
Posted by Career From Nexevo
Bengaluru (Bangalore)
0 - 1 yrs
₹3L - ₹4L / yr
Communication Skills
Proposal writing
Email Marketing
Social Media Marketing (SMM)

Job Summary:

We are looking for a dynamic and enthusiastic Business Development Executive (BDE) to join our team. This role is perfect for fresher’s who are passionate about sales, business development, and the digital space. As a BDE, you will have the opportunity to learn about website development, build client relationships, and contribute to the growth of the business.

Key Responsibilities:

 

Lead Generation & Prospecting:

  • Research and identify potential clients in need of website development services.
  • Reach out to prospects through cold calling, email campaigns, and social media (LinkedIn, etc.).
  • Assist in building a pipeline of qualified leads and opportunities for the sales team.

 

Client Communication:

  • Communicate with potential clients to understand their website development needs and business objectives.
  • Provide information about our services, including custom website development, e-commerce solutions, and digital marketing.

 

Assisting in Proposals:

  • Help in creating simple proposals and presentations for prospective clients.
  • Work with senior team members to prepare and send out pricing models, service contracts, and project timelines.

 

Collaboration & Support:

  • Collaborate with senior sales and marketing teams to understand the company’s offerings and refine messaging.
  • Assist in managing client relationships and ensure smooth transitions between pre-sales and project execution phases.

 

Learning & Development:

  • Participate in training sessions to gain a deeper understanding of website development, sales processes, and client handling.
  • Stay updated with the latest trends in the web development industry and digital marketing to effectively pitch services.

 

Sales Reporting:

  • Maintain and update lead details, client interactions, and sales activities in CRM tools (e.g., Salesforce, HubSpot).
  • Provide daily/weekly reports on the status of leads, follow-ups, and client interactions.


Requirements:

Education: Bachelor’s degree in any field (preferably Business, Marketing, or IT-related).

 

Skills:

  • Strong verbal and written communication skills.
  • A keen interest in learning about website development, e-commerce, and digital services.
  • Good understanding of basic business concepts and sales processes.
  • Ability to work in a team and contribute positively to achieving goals.
  • Positive attitude and willingness to take initiative.

 

Tools: Familiarity with MS Office Suite (Word, Excel, and PowerPoint) and basic CRM tools is a plus.

 

Fresher’s Welcome: No prior experience required – just a passion for sales, business development, and the digital space!


Preferred Skills (Optional, but nice to have):

  • Basic knowledge of website development (e.g., understanding of platforms like WordPress, Shopify, etc.).
  • Exposure to social media platforms and digital marketing tools.
  • Internship experience in sales, marketing, or customer service is a plus but not mandatory.


Benefits:

Learning Opportunity: Hands-on experience and training in business development and digital sales.

Good Packages/ Incentives/Commissions: Attractive commission structure based on sales targets.

Career Growth: Opportunity to grow and advance in a fast-paced, dynamic environment.

Supportive Team: A collaborative team atmosphere with mentorship from senior leaders.

Team Outings & Celebrations: Fun team-building activities and rewards for achieving milestones.

 

Office Address:

Nexevo Technologies - Website Design and Development Company

Bangalore (Head Office)

1st Floor, 112, 2nd Cross Rd, East of NGEF Layout, Kasturi Nagar, Bangalore, Karnataka 560043

Website: https://www.nexevo.in/

 

Location:

https://goo.gl/maps/ai66Tuq7zRenXvhe8

https://maps.app.goo.gl/YGfZQdokmtQeRNrb9

Read more
Emproto Technologies Private Limited
at Emproto Technologies Private Limited
1 video
5 recruiters
Ravindra Manvi
Posted by Ravindra Manvi
Bengaluru (Bangalore)
1 - 4 yrs
₹3L - ₹8L / yr
skill iconAndroid Development
Object Oriented Programming (OOPs)
skill iconJava
Algorithms
iOS App developer: Candidate should have good knowledge in Android app development Preferably has working knowledge of Node Js, Mongo DB. Candidate should have sound knowledge of MVVM architecture. Should have at least one application in Google Play store. Should have good communication skills.
Read more
Primebook India
Mansi Aggarwal
Posted by Mansi Aggarwal
Delhi, Gurugram
3 - 5 yrs
₹16L - ₹23L / yr
AOSP
Operating systems
Linux kernel
HAL
Telephony
+2 more

Job Overview:

We are seeking a talented Android Framework Engineer to join our development team at Primebook. As an android framework developer, you would be responsible for development, coding, testing and debugging of system features and system apps of PrimeOS, driving technical excellence, and shaping the direction of our products. You will work closely with our CTO to create cutting-edge features that meet user needs and business goals.


Key Responsibilities:

  • Understand product requirements and translate them into technical requirements.
  • Create secure and high-quality production level code that runs well with different android versions and devices with different screen sizes.
  • Development and debugging of android framework components like SystemUI, PhoneWindowManager, Settings database etc.
  • Should be capable of developing applications from scratch, debug and fix issues quickly when they are found.
  • Collaborate with various teams (Product, Design & Testing) to develop and ship new features.
  • Should be able to write scalable and efficient code for handling the load of 100k+ users.
  • Ensure the best possible performance, quality, and responsiveness of the application, good knowledge of threads in android is necessary.
  • Excellent debugging skills, including identifying memory leaks, performance bottlenecks, and using tools like ADB, proguard, etc


Qualifications:

  • A “Bring It On” attitude; bias for action; self-driven, end-to-end ownership; entrepreneurial approach; focus on operational excellence; ability to work with ambiguity.
  • B.tech degree in Computer Science or equivalent
  • 3-5 years of experience with portfolio of work to show the skill set
  • Should have developed at-least 2-3 android apps from scratch
  • Experience in compiling AOSP and solving common build errors is a must have
  • Should have experience working with SystemUI and android framework_base
  • Excellent knowledge of Java, Kotlin, MVVM architecture
  • Experience with popular libraries (Jetpack, Retrofit, Glide, OkHttp, Gson etc.)
  • Experience with RESTful APIs to connect Android applications to backend services
  • Must be good at building logics and working with data structures


Perks and Benefits:

Job type: On-site, 5 days a week

Industry Type: Computer Hardware Manufacturing

Functional Area: Testing And Development

Employment Type: Full Time, Permanent

Salary: Upto 20 Lacs (depends on skill)


Read more
company logo
Agency job
Mumbai, Delhi, Gurugram, Noida, Ghaziabad, Faridabad, Bengaluru (Bangalore), Pune, Hyderabad, Bhopal, Kolkata, Chennai, Guwahati
0 - 2 yrs
₹4L - ₹6L / yr
Communication Skills
Interpersonal Skills
Sales presentations
Team Management
Teamwork
+1 more

We take pride in letting you know that you are interviewing with the world's largest Edtech Company and the reason for our exceptional growth lies in the DNA that we have. A true Byjuite defines his/her own limits in terms of efforts and rewards. There is no bar on the amount of incentive you can earn. Average incentive earned by a BDA in the system is around 30k monthly but our best associates make even 70-80k of incentive every month apart from their fixed salary. On an average, a performing associate gets his 1st opportunity in 1.5-2 years to become a manager and head a team of 20 people. And we have seen that the best of the associates can even become a manager even before completing a year. 

The entire development journey will have two phases: 

5 day SGDP (Sales Grooming & Development Program) 

4 weeks OJT (On the Job Training) 

1) SGDP (Sales Grooming & Development Program) 

To begin with , you will be enrolled for a 5 days Sales Grooming & Development Program. The SGDP would be virtual (Work from Home) and will include theoretical aspects of BYJU’S sales process. 

  • You will get well-versed with the organization, our products, and how to interact with customers. ● You will be involved in various activities during this phase & you will be rigorously evaluated at different intervals. 
  • During this period, you will gain knowledge, a platform to practice your sales skill as well as feedback to enhance your capabilities from our team of experienced facilitators. 
  • These 5 days are purely invested in your learning and there would be no remuneration provided during this period. 

The enrolled candidates who satisfactorily complete the SGDP phase will be given an opportunity to move to the next phase which is i.e On Job Training(OJT). 

OJT involves a 4 weeks training program which will be in Bangalore/Delhi location and on successful completion of this training program,applicants will be given an opportunity to join us as a Business Development Associate with BYJUs. 

2) OJT (On the Job Training) 

  • The OJT Phase will start for the candidates who have successfully cleared the SGDP. 
  • Candidates will be expected to generate revenue by implementing the theoretical knowledge acquired during the first phase into practice during the final 4 weeks of the OJT phase. 
  • Following the completion of the OJT, all input and output numbers will be closely monitored and reviewed to evaluate your eligibility to apply for the Business Development Associate (BDA) position at BYJU'S. 

Only qualifying trainees will become eligible to be offered as BDAs. (Subject to approval from management). 

The entire role will be for 6 days a week(Monday would be an off). The assessment parameters will include performance metrics, process adherence, behavioural aspects, quality audits, and feedback from the manager/ trainer and HR Team. Upon successfully passing the training program, you become eligible to be offered the role of BDA - Inside Sales at 8 LPA(5 fixed + 3 variable). You will be able to start the job in the offered 'Role location' only after you join the organization as a BDA 

Allowance (ATP during OJT): INR 1250 / Week + INR 1250 Travel Allowance Once in Tenure 

STIPEND (ATP during OJT): Additional Stipend of 18000 for target completion of 3 valid sales and 6 valid conduction 

CTC (BDA - post qualification after training): INR 8,00,000 (5 Lakh fixed pay + 3 lakh performance pay) for Inside Sales

You might be feeling that working at Byju's has so many benefits. But, frankly, there is nothing called free lunch. You will have to be extremely committed to your effort and be target oriented in every aspect. An applicant trainee works for a 6 days work week in the first two weeks of SGDP and 6 day work week in OJT tenure. The day starts at 9:30 am and ends at 9 in the evening; apart from it few assignments need to be completed on a daily basis during the SGDP Phase and his main work throughout the day is to find potential customers by connecting with all the customers of the region who download our app. On average, you will be expected to connect to 120-140 customers and schedule one on one meetings with potential ones. We measure everything from your input effort, quality, and output. In a nutshell, you work with strict targets - call customers - book counselling sessions - visit them in person - sell the courses we have - take-home truck loads of money in the form of incentives and salary.

Read more
HI TEK SYNDIKATE
Nayab Zafar
Posted by Nayab Zafar
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
0 - 4 yrs
₹1L - ₹3L / yr
Telecalling

Hiring Telecaller and Team lead

 

Tele calling

Follow up

Reporting


For Team lead : Managing team and handlling new hiring

 

 

Read more
Sudo Technologies LLC
at Sudo Technologies LLC
1 recruiter
Ashima Rajput
Posted by Ashima Rajput
Remote, NCR (Delhi | Gurgaon | Noida)
3 - 5 yrs
₹5L - ₹6L / yr
User Experience (UX) Design
skill iconHTML/CSS
User Interface (UI) Design
We are looking for a UI/UX Designer to turn our software into easy-to-use products for our clients. UI/UX Designer responsibilities include gathering user requirements, designing graphic elements and building navigation components. To be successful in this role, you should have experience with design software and wireframe tools. If you also have a portfolio of professional design projects that includes work with web/mobile applications, we’d like to meet you. Ultimately, you’ll create both functional and appealing features that address our clients’ needs and help us grow our customer base. Responsibilities Gather and evaluate user requirements in collaboration with product managers and engineers Illustrate design ideas using storyboards, process flows and sitemaps Design graphic user interface elements, like menus, tabs and widgets Build page navigation buttons and search fields Develop UI mockups and prototypes that clearly illustrate how sites function and look like Create original graphic designs (e.g. images, sketches and tables) Prepare and present rough drafts to internal teams and key stakeholders Identify and troubleshoot UX problems (e.g. responsiveness) Conduct layout adjustments based on user feedback Adhere to style standards on fonts, colors and images Requirements Proven work experience as a UI/UX Designer or similar role Portfolio of design projects Knowledge of wireframe tools (e.g. XD, Sketch, Figma, Wireframe.cc and InVision) Up-to-date knowledge of design software like Adobe Illustrator and Photoshop Team spirit; strong communication skills to collaborate with various stakeholders Good time-management skills Knowledge of Usability Factors in Human Computer Interaction
Read more
Roof and Floor
at Roof and Floor
2 recruiters
Soumya KC
Posted by Soumya KC
Bengaluru (Bangalore)
3 - 7 yrs
₹6L - ₹20L / yr
Google AdWords
Facebook Ads
PPC
RoofandFloor helps home buyers realize their dream by delivering Content, Community and Commerce on a single platform. We combine technology and human touch to deliver an end-to-end service from discovery to possession and beyond for buyers of new properties. Our market leading innovations that include TruePriceTM and TrueLegal ensure that buyers have the most transparent information when it comes to home buying. RoofandFloor is a startup supported by the prestigious Hindu newspaper Group and is cofounded by a group of IIT- IIM-McKinsey-InMobi alumni.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos