Customer Support Specialist

Qualifications:

1. Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
2. Minimum of 2 years of professional experience in Android application development.
3. Proficient in Java or Kotlin programming languages.
4. Experience with Android Studio and version control systems (e.g., Git).
5. Knowledge of RESTful APIs and integration with backend services.
6. Solid understanding of Android UI/UX design principles.
7. Familiarity with cloud services and mobile app security best practices.
8. Strong problem-solving and debugging skills.
9. Excellent communication and collaboration skills.

Key Responsibilities:

1. Collaborate with product managers, designers, and stakeholders to comprehend project requirements and translate them into technical specifications.
2. Develop, test, and maintain high-quality Android applications with a focus on user experience.
3. Collaborate closely with the backend development team to integrate mobile applications with server-side logic.
4. Stay abreast of the latest industry trends, best practices, and emerging technologies in mobile application development.
5. Optimize application performance, ensuring responsiveness across various devices.
6. Assist in defining and implementing new features, working collaboratively within cross-functional teams.
7. Conduct code reviews and provide constructive feedback to maintain code quality.

Note - Looking for folks from Tier1 or Tier 2 colleges !

We are seeking an IT/System Administrator to manage and maintain our web servers, monitor system performance, and ensure uptime for our E-lock GPS web platform. This individual will play a key role in server monitoring, troubleshooting, and managing basic backend operations.

Key Responsibilities:

Monitor and maintain servers, ensuring uptime, performance, and security.

Perform basic troubleshooting for server-related issues (e.g., service restarts, log analysis).

Manage server logs, backups, and storage usage.

Implement basic security measures, including access control and firewall monitoring.

Collaborate with developers and report any critical server issues or bugs.

Manage GitHub for tracking system updates and version control.

Skills Required:

Basic Linux/Ubuntu server administration (preferred) or Windows Server.

Familiarity with SSH, server logs, and cloud services (AWS, DigitalOcean, or similar).

Experience with Git/GitHub for managing repositories.

Basic knowledge of system security, firewalls, and network protocols.

Strong troubleshooting and problem-solving skills.

Education and Experience:

Bachelor’s degree in IT, Computer Science, or related field (preferred).

1-3 years of experience in IT/System Administration or similar roles.

NOTE: We’re inviting applications for a 6-month internship in IT and System Administration at Mondiale Technologies, a company at the forefront of smart logistics and IoT-based tracking solutions

Eligibility: Diploma in Electronics / BCA / B.Sc. IT / MCA / B.Tech (Final year students or recent graduates)

Internship Highlights:

• Hands-on experience in system monitoring, basic troubleshooting, and hardware/software setup
• Exposure to managing IT infrastructure for field-deployed IoT tracking devices
• Opportunity to support internal users and technical teams
• Real-world learning in a fast-paced, tech-enabled logistics environment

Stipend: YES

✅ Pre-placement offer for high-performing candidates

Candidates who successfully complete the internship and demonstrate strong performance will be offered a regular full-time role within the company.

Purpose

All kids have extraordinary talent & creativity, and our mission in the world is to

help nurture it. We truly believe that education needs to develop the whole being, and exploration of broad interests is key for originality. We are working hard to be the world's most loved extra-curricular platform & build the future of passion. We are here to do the best work of our lives, and together, we hope you are too. Come & help shape the future of inspiration & passion. As an early team member, you get to shape the direction of

our products, company culture, hiring & design language and practices for the future to come.

Team

We are a team that is maniacally customer obsessed & building products that

consumers love.The plumber in chief, Subramanya Sharma (subba), was recently CPO & CMO @ Cleartrip helping build one of the most loved consumer companies in the region.

He was also instrumental in taking Cleartrip global 8 countries) & create global

high quality products in an increasingly flat world.We want to recreate the magic and build the same customer obsession & product culture here.

Requirements:
*2-4 years of experience

*Ability to do stress testing + has knowledge of IT security (rate limiting, DDOS attacks etc)

*Proven Manual testing experience is a must.
*Good knowledge of Node.js and it's test platforms

*Automation exp will be a plus

* Should have experience in scripting (shell or python).

*Selenium experience and experience in managing CI/CD for code deployments is a plus
*Experience working with tools for version control (Git)
*Analytical and logical thinking with natural curiosity
*Excellent written and verbal communication skills

*Shows creativity and initiative to improve product test coverage and effectiveness

* Test current products and identifying deficiencies

* Suggest solutions to identified product problems 

* Investigate product quality in order to make improvements to achieve better customer satisfaction.

Senior Software Engineer

The Company strives to provide a great service and to deliver excellent user experiences that improve the value of our customers.

We are seeking a new developer to join our development team. We work on a variety of projects using various exciting technologies such as Ruby on Rails, AWS, and JS frameworks such as Node and React to build outstanding webapps and provide business support to meet our customer's needs.

The ideal candidate will be someone who loves to learn and is willing to look for new and innovative solutions to problems and challenges for our customers. They may or may not have a wealth of experience but, the willingness to learn, try new things, and can think problems through and analyze available options is more meaningful, we can guide you the rest. You will have opportunities to combine your technical ability, critical thinking, and design experience.

• Ability to communicate clearly. Programming isn't just about writing code, it's about being able to communicate ideas with your team, customers, and the machine
• Keen desire to We are constantly aspiring to improve our work and ourselves, by constantly learning we can do this.
• Self-motivated. Even if a decision turns out to be wrong, this is better than being Trying and learning from failures is hugely valuable.
• Knowing when to ask for Try for as long as you can but if you get stuck, ask for help. Your teammates are here to support you and your development.
• Critical Be able to base decisions on the information available, not just blindly accepting solutions without investigation.

• Strong programming experience. We primarily write in Ruby, so experience here is a
• Knowledge of Object-Oriented design patterns as well as Test-Driven
• Be familiar with Rails, Sinatra, etc, and how these can be used to implement RESTful
• Knowledge of RDBMS such as Postgres or MySQL and SQL to run queries against

• Knowledge of any AWS systems such as EC2, Lambda, RDS,
• Knowledge of API design patterns, REST, RPC, and can explain the advantages and disadvantages.
• Knowledge of DevOps skills such as Terraform, CI/CD,

• Good Experience in C# and SQL Server.
• Strong knowledge of .NET web framework includes ASP.NET, ASP.NET MVC, .NET Core , Web API, ASPX, LINQ ,WCF, HTML, JavaScript, jQuery, AJAX and CSS.
• Experience with user interface design and prototyping.
• Experience in designing, developing, and deploying Web Service apps or Azure-hosted equivalents.
• Understanding of object-oriented and service-oriented application development techniques and theories.
• Experience with debugging, performance profiling and optimization.
• Experience with source control management systems and deployment environment.
• Familiarity with writing unit tests and micro services.
• Ability to take a project from start to finish with or without supervision.
• Azure Technologies Desired.
• Strong analytical and communication skills with both internal team members and external business stakeholders.

MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, analytics, and mobile technology. MTX’s very own Artificial Intelligence platform MavQ, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The Maverick Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.

Responsibilities:

• Develop end to end Salesforce solutions using Force.com APEX Class, Triggers, Visualforce pages, components etc.
• Play a technical role in evaluating new CRM technologies/add-ons and develops plans for their implementation into Salesforce org.
• Provide technical support for existing custom APEX code being used on the Force.com platform
• Integrate applications with salesforce leveraging SOAP/REST based solutions
• Train other development resources on Salesforce development practices
• Maintain alignment with Salesforce development best practices
• Build future integration points between Salesforce and Custom Applications

What you will bring:

• 2-4 years of experience in salesforce
• Extensive experience in Visualforce, Apex Classes/Controllers, Apex Triggers development experience, web services development and or experience with Salesforce API, Metadata and other APIs (REST, SOAP).
• Experience in developing Salesforce Lightning components like Lightning App Builder, Lightning Web Components and Lightning (Aura) Components.
• Hands on experience with Web services and integration
• Strong communication skills -- both verbal and written
• Experience creating Workflow, process builder and Approval process
• Experience with developing data models within Salesforce
• Understanding of UX and UI design principles
• Experience with interacting with external systems via Salesforce callout
• Good experience of SOQL (Salesforce Object Query Language) and SOSL (Salesforce Object Search Language)
• Functional knowledge of Salesforce Sales, Services & community modules
• Should have exposure to version control and continuous integration via bitbucket or Github

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation
• Personal Accident Policy (Disability Insurance) 

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer.
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others

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