Customer Support Specialist

Role Proficiency:

Leverage expertise in a technology area (e.g. Java Microsoft technologies or Mainframe/legacy) to design system architecture.

Knowledge Examples:

• Domain/ Industry Knowledge: Basic knowledge of standard business processes within the relevant industry vertical and customer business domain

1. Technology Knowledge: Demonstrates working knowledge of more than one technology area related to own area of work (e.g. Java/JEE 5+ Microsoft technologies or Mainframe/legacy) customer technology landscape multiple frameworks (Struts JSF Hibernate etc.) within one technology area and their applicability. Consider low level details such as data structures algorithms APIs and libraries and best practices for one technology stack configuration parameters for successful deployment and configuration parameters for high performance within one technology stack
2. Technology Trends: Demonstrates working knowledge of technology trends related to one technology stack and awareness of technology trends related to least two technologies
3. Architecture Concepts and Principles: Demonstrates working knowledge of standard architectural principles models patterns (e.g. SOA N-Tier EDA etc.) and perspective (e.g. TOGAF Zachman etc.) integration architecture including input and output components existing integration methodologies and topologies source and external system non functional requirements data architecture deployment architecture architecture governance
4. Design Patterns Tools and Principles: Applies specialized knowledge of design patterns design principles practices and design tools. Knowledge of documentation of design using tolls like EA
5. Software Development Process Tools & Techniques: Demonstrates thorough knowledge of end-to-end SDLC process (Agile and Traditional) SDLC methodology programming principles tools best practices (refactoring code code package etc.)
6. Project Management Tools and Techniques: Demonstrates working knowledge of project management process (such as project scoping requirements management change management risk management quality assurance disaster management etc.) tools (MS Excel MPP client specific time sheets capacity planning tools etc.)
7. Project Management: Demonstrates working knowledge of project governance framework RACI matrix and basic knowledge of project metrics like utilization onsite to offshore ratio span of control fresher ratio SLAs and quality metrics
8. Estimation and Resource Planning: Working knowledge of estimation and resource planning techniques (e.g. TCP estimation model) company specific estimation templates
9. Working knowledge of industry knowledge management tools (such as portals wiki) company and customer knowledge management tools techniques (such as workshops classroom training self-study application walkthrough and reverse KT)
10. Technical Standards Documentation & Templates: Demonstrates working knowledge of various document templates and standards (such as business blueprint design documents and test specifications)
11. Requirement Gathering and Analysis: Demonstrates working knowledge of requirements gathering for ( non functional) requirements analysis for functional and non functional requirement analysis tools (such as functional flow diagrams activity diagrams blueprint storyboard) techniques (business analysis process mapping etc.) and requirements management tools (e.g.MS Excel) and basic knowledge of functional requirements gathering. Specifically identify Architectural concerns and to document them as part of IT requirements including NFRs
12. Solution Structuring: Demonstrates working knowledge of service offering and products

Additional Comments:

Looking for a Senior Java Architect with 12+ years of experience. Key responsibilities include:

• Excellent technical background and end to end architecture to design and implement scalable maintainable and high performing systems integrating front end technologies with back-end services.

• Collaborate with front-end teams to architect React -based user interfaces that are robust, responsive and aligned with overall technical architecture.

• Expertise in cloud-based applications on Azure, leveraging key Azure services.

• Lead the adoption of DevOps practices, including CI/CD pipelines, automation, monitoring and logging to ensure reliable and efficient deployment cycles.

• Provide technical leadership to development teams, guiding them in building solutions that adhere to best practices, industry standards and customer requirements.

• Conduct code reviews to maintain high quality code and collaborate with team to ensure code is optimized for performance, scalability and security.

• Collaborate with stakeholders to defined requirements and deliver technical solutions aligned with business goals.

• Excellent communication skills

• Mentor team members providing guidance on technical challenges and helping them grow their skill set.

• Good to have experience in GCP and retail domain.

Skills: Devops, Azure, Java

Must-Haves

Java (12+ years), React, Azure, DevOps, Cloud Architecture

Strong Java architecture and design experience.

Expertise in Azure cloud services.

Hands-on experience with React and front-end integration.

Proven track record in DevOps practices (CI/CD, automation).

Notice period - 0 to 15days only

Location: Hyderabad, Chennai, Kochi, Bangalore, Trivandrum

Excellent communication and leadership skills.

Strong Full stack/Backend engineer profile

Mandatory (Experience): Must have 2+ years of hands-on experience as a full stack developer (backend-heavy)

Mandatory (Backend Skills): Must have 1.5+ strong experience in Python, building REST APIs, and microservices-based architectures

Mandatory (Frontend Skills): Must have hands-on experience with modern frontend frameworks (React or Vue) and JavaScript, HTML, and CSS

Mandatory (Database Skills): Must have solid experience working with relational and NoSQL databases such as MySQL, MongoDB, and Redis

Mandatory (Cloud & Infra): Must have hands-on experience with AWS services including EC2, ELB, AutoScaling, S3, RDS, CloudFront, and SNS

Mandatory (DevOps & Infra): Must have working experience with Linux environments, Apache, CI/CD pipelines, and application monitoring

Mandatory (CS Fundamentals): Must have strong fundamentals in Data Structures, Algorithms, OS concepts, and system design

Mandatory (Company) : Product companies (B2B SaaS preferred)

Job Title : Flutter Dart Developer (Backend Heavy - Node.js)

Experience Required : 5+ Years

Location : Bellandur & Manthali, Bangalore – Onsite Only

Type : Contractual

About the Role :

We are looking for an experienced Flutter Dart Developer with a backend-heavy architecture (Node.js) to join our team on a contractual basis.

This role goes beyond basic UI development — we need someone who understands the complexities of security, caching, APIs, SQL, server-side rendering, performance tuning, and scalable backend architecture.

Mandatory Skills : Flutter, Dart, Backend-heavy architecture (Nodejs), RESTful APIs, SQL, Caching, Firebase, State Management (Bloc/Provider/Riverpod), Performance Tuning, Git, Mobile Deployment (iOS & Android), Agile

Key Responsibilities :

• Develop high-performance cross-platform apps using Flutter & Dart.
• Translate complex UI/UX into responsive mobile experiences.
• Collaborate with product, design, and backend (Node.js) teams to deliver scalable features.
• Implement caching, security, SQL, and performance optimization strategies.
• Integrate RESTful APIs, Firebase, and third-party libraries.
• Conduct code reviews and support junior developers.
• Stay updated on emerging mobile/backend technologies.

Required Skills & Qualifications :

• 5+ Years in Mobile Development, 3+ Years with Flutter & Dart.
• Strong knowledge of state management (Bloc, Provider, Riverpod).
• Hands-on experience in Node.js for backend development.
• Expertise in API design, SQL, caching, offline storage, security, and performance tuning.
• Experience with Firebase, push notifications, and app deployment on iOS & Android.
• Familiarity with native mobile development (Kotlin/Java or Swift/Obj-C) is a plus.
• Proficient in Git and Agile methodologies with excellent problem-solving skills.

Description

We are seeking a skilled and detail-oriented Member of Technical Staff focusing on Network Infrastructure, Linux Administration and Automation. The role involves managing and maintaining Linux-based systems and infrastructure, automating repetitive tasks, and ensuring smooth operation.

Requirements

• In-depth experience with Linux systems (configuration, troubleshooting, networking, and administration)
• Network infrastructure management knowledge. CCNA/CCNP or an equivalent certification is a plus
• Scripting skills in at least one language (e.g., Bash, Python, Go).
• Knowledge of version control systems like Git and experience with branching, merging, and tagging workflows
• Experience with virtualization technologies such as Proxmox or VMWare, including the design, implementation, and management of virtualized infrastructures. Understanding of virtual machine provisioning, resource management, and performance optimization in virtual environments.
• Experience with containerization technologies like Docker
• Familiarity with monitoring and logging tools.
• Experience with end point security.

Responsibilities

• Network Infrastructure Management: Configure, manage, and troubleshoot routers, switches, firewalls, and wireless networks, Maintain and optimize network performance to ensure reliability and security.
• Linux Administration: Manage and maintain Linux-based systems, ensuring high availability and performance.
• Infrastructure Management: Managing servers, networks, storage, and other infrastructure components, capacity planning, and disaster recovery.
• Automation: Scripting (Bash, Python, Golang, etc.), configuration management (Ansible, Puppet, Chef).
• Virtualization: Design, implement, and manage virtualized environments, ensuring optimal performance and resource efficiency.

Benefits

Enjoy a great environment, great people, and a great package

• Stock Appreciation Rights - Generous pre series-B stock options
• Generous Gratuity Plan - Long service compensation far exceeding Indian statutory requirements 
• Health Insurance - Premium health insurance for employee, spouse and children 
• Working Hours - Flexible working hours with sole focus on enabling a great work environment 
• Work Environment - Work with top industry experts in an environment that fosters co-operation, learning and developing skills 
• Make a Difference - We're here because we want to make an impact on the world - we hope you do too!

Why Join RtBrick

Enjoy the excitement of a start-up without the risk!

We're revolutionizing the Internet's backbone by using cutting-edge software development techniques. The internet and, more specifically, broadband networks are among the most world's most critical technologies, that billions of people rely on every day. Rtbrick is revolutionizing the way these networks are constructed, moving away from traditional monolithic routing systems to a more agile, disaggregated infrastructure and distributed edge network functions. This shift mirrors transformations seen in computing and cloud technologies, marking the most profound change in networking since the inception of IP technology. 

We're pioneering a cloud-native approach, harnessing the power of container-based software, microservices, a devops philosophy, and warehouse scale tools to drive innovation. 

And although RtBrick is a young innovative company, RtBrick stands on solid financial ground: we are already cash-flow positive, backed by major telco investors like Swisscom Ventures and T-Capital, and our solutions are actively deployed by Tier-1 telcos including Deutsche Telekom (Europe's largest carrier), Regional ISPs and City ISPs—with expanding operations across Europe, North America and Asia. 

Joining RtBrick offers you the unique thrill of a startup environment, coupled with the security that comes from working in a business with substantial market presence and significant revenue streams. 

We'd love you to come and join us so why don't you embrace the opportunity to be part of a team that's not just participating in the market but actively shaping the future of telecommunications worldwide.

Location: Bangalore, India

Experience: 3 Years

Company: Tradelab Technologies

About Tradelab Technologies:

Tradelab Technologies is a leading fintech solutions provider building high-performance trading platforms, brokerage infrastructure, and financial technology products. Our systems handle real-time market data, order management, and analytics for clients across the trading ecosystem.

Role Overview:

We are looking for a skilled DevOps Engineer to manage, optimize, and scale our trading infrastructure. The ideal candidate should have strong experience with CI/CD pipelines, cloud infrastructure, containerization, and system automation, with an emphasis on reliability and performance in production environments.

Key Responsibilities:

• Design, implement, and maintain CI/CD pipelines for automated deployment and monitoring.
• Manage and scale cloud infrastructure (AWS, GCP, or Azure) for high-availability trading systems.
• Work closely with development and QA teams to ensure smooth integration and release processes.
• Automate provisioning, configuration, and monitoring using tools like Ansible, Terraform, or similar.
• Implement logging, alerting, and monitoring systems for proactive issue detection.
• Ensure system reliability, security, and performance in production environments.
• Manage version control and containerized environments (Git, Docker, Kubernetes).
• Troubleshoot infrastructure issues and optimize deployment performance.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or equivalent.
• Minimum 3 years of experience in DevOps, SRE, or Infrastructure Engineering roles.
• Strong hands-on experience with AWS / GCP / Azure.
• Proficiency in CI/CD tools like Jenkins, GitLab CI, or GitHub Actions.
• Expertise in Docker, Kubernetes, and container orchestration.
• Experience with infrastructure-as-code tools like Terraform, Ansible, or CloudFormation.
• Proficient with Linux administration, shell scripting, and Python or Go for automation.
• Knowledge of monitoring tools like Prometheus, Grafana, ELK Stack, or Datadog.
• Familiarity with networking, security, and load balancing concepts.

Nice-to-Have Skills:

• Experience working with trading or low-latency systems.
• Knowledge of message queues (Kafka, RabbitMQ).
• Exposure to microservices architecture and API management.
• Experience with incident management and disaster recovery planning.

Why Join Tradelab Technologies:

• Be part of a fast-paced fintech environment working on scalable trading infrastructure.
• Collaborate with talented teams solving real-world financial technology challenges.
• Competitive pay, flexible work culture, and opportunities for growth.

Company Overview: 

TVO Travel & Tourism Pvt. Ltd. is a leading provider of domestic and international travel services, offering customized vacation packages, corporate travel solutions, and luxury tours. We deliver exceptional travel experiences backed by innovation, reliability, and personalized service. 

Why Join Us: 

• Exposure to domestic and international clients and projects 
• Structured learning and career growth opportunities 
• Performance-based incentives, bonuses, and travel perks 
• Collaborative culture fostering mentorship, cross-functional learning, and recognition 

Department: Sales 

Location: Gurgaon, Haryana 

Employment Type: Full-Time / Internship (3 months) 

Working Mode: On-site / Hybrid (if applicable) 

Shifts: 6 Day (9:30 AM – 6:30 PM) / Night (9:00 PM – 6:00 AM) 

Reporting To: Sales Head 

Vacancies: 3–5 

Experience: 0–3 years (Freshers eligible) 

Salary Range: ₹3 LPA – ₹6.5 LPA | Internship Stipend: ₹0–₹15,000/month 

Job Purpose 

Drive revenue growth through sales of travel packages, flights, hotels, and tours. Build strong client relationships while delivering exceptional customer experiences. Collaborate with internal teams to achieve business objectives and expand market reach. 

Key Responsibilities 

• Identify, qualify, and convert potential clients including individuals, corporates, and travel partners. 
• Promote domestic and international tour packages, corporate deals, and customized travel plans. 
• Execute outbound calls, online meetings, and email campaigns to generate leads and close deals. 
• Upsell and cross-sell services such as hotel bookings, flight tickets, visa assistance, and insurance. 
• Achieve and exceed monthly and quarterly sales targets. 

Client Relationship Management 

• Build long-term relationships with customers through consistent engagement and follow-ups. 
• Handle client queries, feedback, and concerns with professionalism and empathy. 
• Maintain a high level of client retention and referral business. 

Market & Competitor Analysis 

• Monitor travel trends, competitor pricing, and customer preferences. 
• Recommend promotional strategies and travel offers based on market insights. 
• Suggest improvements in product offerings to align with industry trends. 

Reporting & Coordination 

• Maintain accurate records of leads, opportunities, and client communications in CRM. 
• Prepare weekly/monthly performance reports and share key insights with the management. 
• Coordinate with operations, marketing, and customer service teams for seamless client experience. 

Customer Experience 

• Ensure end-to-end support during booking, itinerary changes, and post-travel assistance. 
• Deliver exceptional service standards to enhance brand reputation and customer satisfaction. 

Required Skills & Qualifications 

Technical / Professional Skills 

• Proficiency in CRM tools (Zoho, Salesforce, HubSpot) 
• Knowledge of GDS booking systems (Amadeus, Sabre, Galileo) is a plus 
• Strong understanding of travel destinations, packages, and customer needs 
• Microsoft Office Suite (Word, Excel, PowerPoint) 

Soft Skills 

• Strong communication, negotiation, and persuasion skills 
• Active listening and empathy to understand client needs 
• Integrity and professionalism to build trust with customers 
• Ability to work under pressure and achieve sales targets 
• Problem-solving, adaptability, and creativity in solutions 

Education 

• Graduate in any discipline 
• Travel or sales certifications are a plus 

Experience 

• 0–3 years in sales or travel/tourism industry 
• Freshers with passion for sales are encouraged to apply 

Preferred Candidate Profile 

• Self-motivated and goal-oriented 
• Team player with collaborative mindset 
• Flexible to work in different shifts as required 
• Eager to learn and stay updated on travel industry trends 

Expected Outcomes 

• Consistently meet or exceed sales targets 
• Ensure high customer satisfaction and retention 
• Generate referrals and repeat business 
• Contribute to sales strategy improvements 

Compensation & Benefits 

• Competitive salary and performance-based incentives 
• Health & wellness benefits (medical, dental, vision) 
• Paid leaves, holidays, and travel reimbursements 
• Employee travel discounts and reward programs 
• Structured career growth, mentorship, and training programs  

Note: Final confirmation process may take up to 15 working days after feedback evaluation. 

At Artistic Bird Tech Pvt. Ltd., we are seeking a determined and compassionate IT Sales Executive to play a vital role in advancing our company's growth. The responsibilities of this role include identifying and retaining clients, motivating existing clients to explore additional products or features, and staying updated on evolving consumer trends. Additionally, you will be tasked with enhancing the skills of our team members through consistent training and mentorship.

Our Client is a B2B2C tech Web3 startup founded by founders - IITB Graduates who are experienced in retail, ecommerce and fintech.
Vision: Our Client aims to change the way that customers, creators, and retail investors interact and transact at brands of all shapes and sizes. Essentially, becoming the Web3 version of brands driven social ecommerce & investment platform.