Customer Support Specialist

Job Description: PHP Developer (Laravel/Symfony)

Location: Bengaluru – Kalyani Neptune, Bannerghatta Road

Work Mode: Work from Office (Full-time)

Experience Required: 3+ years

Joining: Immediate Joiners Preferred

About the Role

We are looking for an experienced PHP Developer with hands-on expertise in Laravel or Symfony (preferably Symfony), who can contribute to full-cycle project development. You will be responsible for building robust backend solutions and integrating with multiple services while following best practices of object-oriented design and RESTful architectures.

Key Responsibilities:

• Develop, enhance, and maintain web applications using PHP frameworks (Laravel/Symfony)
• Collaborate with product managers and business analysts to understand requirements
• Create scalable backend services and RESTful APIs using MVC architecture
• Implement and maintain microservice-based architecture
• Integrate third-party APIs, libraries, and services
• Work with relational databases like MySQL/PostgreSQL using ORM tools such as Doctrine or Eloquent
• Participate in code reviews, unit testing, and overall software development lifecycle
• Troubleshoot production issues and provide long-term solutions

Required Skills:

• Strong programming knowledge in PHP with at least 2 years of experience
• Hands-on experience in Symfony or Laravel (Symfony preferred)
• Solid understanding of OOP and MVC design pattern
• Strong experience in creating and consuming REST APIs
• Experience working in service-based architectures or microservices
• Familiarity with Doctrine or Eloquent ORM
• Proficiency in MySQL/PostgreSQL

Good to Have:

• Knowledge of cloud platforms like AWS, GCP, or Azure
• Familiarity with cloud services such as Lambda, S3, and RDS
• Understanding of CI/CD pipelines and containerization (Docker/Kubernetes)

Job Title: React Native Developer

Location: On-site (Uttamnagar, Nawada, Near Nawada Metro Station)

Type: Full-time

Experience: 1–3 years

Must-Have Skills:

• React Native with strong knowledge of JavaScript (ES6+) and TypeScript
• State Management using Redux Toolkit / Context API
• API Integration using Axios and REST APIs
• Firebase (Authentication, Realtime DB, Push Notifications)
• Navigation using React Navigation
• Debugging using Flipper and Chrome DevTools
• Play Store and App Store Deployment
• Version Control using Git & GitHub

Website BuilderWebsite Builder

Company: Pixerize Inc.

Location: Fully Remote

Job Type: Full-Time or Contract

Start Date: Immediate

About Pixerize

Pixerize is a high-growth digital agency helping businesses automate operations, scale effortlessly, and build powerful media-first brands. Our mission is to simplify digital complexity through sleek, functional websites and smart automation. We're looking for a Website Builder who can turn ideas into beautiful, high-converting digital experiences.

Role Overview

We’re hiring a Website Builder with a keen eye for design, user experience, and conversion-driven layouts. You’ll build and manage websites primarily using Wix, Shopify, and Webflow—helping clients establish and scale their digital storefronts and brand presence. You’ll collaborate closely with our creative, strategy, and automation teams to deliver high-impact results.

Responsibilities

Build and maintain responsive websites using Wix, Shopify, and Webflow

Translate design mockups and wireframes into functional sites

Implement branding, content, and product updates across platforms

Optimize websites for SEO, performance, and mobile responsiveness

Integrate third-party tools and plugins for forms, CRM, analytics, etc.

Work alongside designers, copywriters, and automation specialists

Troubleshoot bugs and ensure site stability and uptime

Deliver websites on-time and aligned with client goals

KPIs & Performance Metrics

Timely delivery of website builds and updates

Client satisfaction and feedback scores

Site performance: load speed, mobile responsiveness, and SEO health

Accuracy and consistency in branding and functionality

Requirements

2+ years of experience building websites in Wix, Shopify, and/or Webflow

Strong portfolio of published websites and landing pages

Understanding of user experience (UX) and responsive design principles

Familiarity with SEO basics, accessibility, and web best practices

Comfortable working with design tools (e.g., Figma, Canva, Adobe XD)

Organized, proactive, and deadline-oriented

Nice to Have

Experience in eCommerce setup and optimization (Shopify in particular)

Ability to edit basic HTML/CSS or embed custom code blocks

Familiarity with automation tools like Zapier, Mailchimp, or HubSpot

Branding and UI/UX design experience is a plus

At Monarch, we’re leading the digital transformation of farming. Monarch Tractor augments both muscle and mind with fully loaded hardware, software, and service machinery that will spur future generations of farming technologies.

With our farmer-first mentality, we are building a smart tractor that will enhance (not replace) the existing farm ecosystem, alleviate labor availability, and cost issues, and provide an avenue for competitive organic and beyond farming by providing mechanical solutions to replace harmful chemical solutions. Despite all the cutting-edge technology we will incorporate, our tractor will still plow, till, and haul better than any other tractor in its class. We have all the necessary ingredients to develop, build and scale the Monarch Tractor and digitally transform farming around the world. For more details visit

www.monarchtractor.com

Monarch Tractor Electric Tractor

Monarch Tractor is the maker of the world’s first fully electric, driver-optional tractor making sustainable farming economically superior.

www.monarchtractor.com

Requirements and skills:

· 3+ Years of software development experience

· Strong in data structures and algorithms

· Solid understanding of Linux development environment and systems

· Expert level knowledge of Python along with frameworks some application framework

· Prior experience with WebRTC and video streaming protocols like RTMP, RTP and payloads

· Prior experience of h264, h265, vp8, vp9 and av1 encoders and decoders

· Prior experience with GStreamer pipelines

· Knowledge of C++ and proxy servers such as NGNIX is an added advantage

· Proficient in writing unit test cases using the Pytest framework.

· Expert level knowledge of SQL databases like MySQL

· Understanding of microservices architecture

· Knowledge of AWS cloud services like EC2, S3, Lambda etc.

• Responsible for Delivery and Operations in CRM area, particularly with expertise in Microsoft dynamics. This covers business and global functional leads interactions, requirements gathering and analysis through Development, Unit Testing, Implementation.
• Strong Techno functional knowledge in Microsoft dynamics area for driving the transformation activities.
• Strong end to end process knowledge in CRM area.
• Ability to drive PoC’s using Microsoft Dynamics and related tools.
• Ability to handle the maintenance activities.
• Very Proactive and taking initiatives in driving the newer emerging trends in CRM area which will add business value.  

• 4+ years of experience with hands on development experience.

Job Title: Onboarding Specialist

Location: India – Noida, Bengaluru, Remote

Shift: Global (Territory Specific)

Job Function: Customer Experience

Employment Type: Full Time

Company:

SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” space focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. The company was founded by Gaurav Sharma, who is a third-time entrepreneur, having successfully sold both his previous companies (in 2012 and 2016). With a current employee strength of 75, SaaS Labs expects to double it by the end of 2021. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings and not just restrict to these products only.

About the Role

As an Onboarding Specialist, you will become a product expert and ensure that customers achieve their desired outcomes quickly and efficiently drive value throughout the onboarding experience. You will set up customers for immediate success by facilitating the implementation process, and educate them on the product, help solve their technical concerns and ensure smooth adoption of the product and services. As an onboarding specialist, you act as a customer's trusted advisor and have the potential to influence their future journey with SaaS Labs products.

Responsibilities

• Develop a comprehensive understanding of the customer needs, including business objectives and challenges.
• Record the use cases, customer requirements and customization requests
• Develop success plans for the customer to quickly achieve their desired outcomes
• Train customers on the product features and educate how they help achieve the desired objectives
• Drive the implementation of product for all the new customers to ensure they achieve their first aha moment quickly
• Develop and educate the customer on the best practices
• Collaborate with sales, product, engineering and success teams to ensure the customer requirements are met
• Engage the right stakeholders and establish strong relationships with new and existing customers and leverage feedback for continuous improvement of the process
• Take ownership of the onboarding the customer, identify and target ‘at risk’ customers and take appropriate steps to engage with them proactively, understand the concerns and drive resolution
• Ensure a successful warm handover of the customer post the onboarding cycle to the customer success team without letting the baton to drop.

Qualifications

• Has 2-4 years of experience in a high touch, low touch or tech touch customer onboarding in a B2B SaaS or Tech Product based company
• Should have worked with the C-level and senior executives
• Should be open to aligning with US / EU / AUS time zones
• Has exceptional ability to communicate and foster positive business relationships
• Showcases exemplary written and verbal communication skills to work along with global customers
• Has strong problem solving and analytical skills
• Has worked with global customers, and across different segments in the past
• Exhibit a true passion for customers and for customer success
• Preferred experience of working with at least one Customer Success tool like Gainsight, Totango, ChurnZero, or similar.

• Must be passionate about designing for web and social media
• Must have experience in Facebook & Google Ad Graphics
• Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Coreldraw and Photoshop)
• A keen eye for aesthetics and details
• Excellent communication skills, Must be quick in understanding and implementing ideas
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus
• With Good Communication Skills
• Candidates from Marketing Agency can apply.
• Immediate with 15 days joinees preferred.
• An ideal candidate would be someone who handles end to end digital marketing

Candidate should have experince in L2 L3 Testing
Experience in Automation, Manual and Rgression Testing
Scripting language Python
Experience in Networking