Customer Support Specialist

• Preferably experience of Life & Non-Life Insurance products from Insurance Broking Company/Banca Insurance/Insurance Company.
• Candidate should have cleared Insurance Broking Exam (Optional), if not then after joining he/she will have to clear the exam on top most priority.
• Sound knowledge of Life/Non-Life Insurance products (Health, Motor, PA).

Content Creator & Influencer Marketing Executive

Location: Hyderabad | Work From Office

Gender : Female

Language : Telugu (Mandatory), English & Hindi

Role Overview

We are looking for a creative and camera-confident Content Creator who is passionate about social media, influencer marketing, storytelling, and brand building. The ideal candidate should enjoy creating engaging content, writing scripts, coordinating with influencers, and being the face of the brand whenever required.

Key Responsibilities

• Create engaging content for Instagram, YouTube, LinkedIn, and other social media platforms.
• Write creative scripts, captions, reels concepts, and campaign ideas.
• Coordinate and manage influencer marketing campaigns and collaborations.
• Appear in videos, reels, and promotional content when required.
• Plan, shoot, and execute content around food, events, customers, and brand stories.
• Track content performance and suggest improvements for better engagement and reach.
• Stay updated with social media trends, viral formats, and creator strategies.

Requirements

• Passion for content creation, social media, and influencer marketing.
• Strong script writing and storytelling skills.
• Comfortable facing the camera and creating video content.
• Good communication and coordination skills.
• Basic understanding of Instagram Reels, YouTube Shorts, and content trends.
• Prior content creation experience is preferred but not mandatory.

Preferred: Candidates with a personal content portfolio, active social media presence, or experience creating reels/videos.

Job Title: Channel Sales Lead

Job Location: Lucknow, Jaipur & Mathura

About Qrata

They breathes on the passion to power 1 million drivers by making their lives simple and productive. We are proud of our one-of-a-kind Fi-Ne-Tech platform that leverages finance technology-network to make the lives of drivers simple and productive. Through our Fi-Ne-Tech platform, we are making EV adoption fast and reliable. We offer battery-swapping solutions that are executed at swapping stations seamlessly. Replacing the long hours of battery charging with ZIP ZAP SWAP. Our extensively built dealer network will ensure you swap before the light goes green. We are here to build a driver-to-experience (D2E) that enables them to run more and earn more. Our existence helps them increase their earnings, have 100% uptime, and enjoy the accessibility of swap stations with safe and reliable services. We ensure they never have to wait or detour to swap batteries. We have brought an EV-solution by making EV adoption easy and establishing an ecosystem for our drivers. For the same, we have partnered with Vehicle OEMs, product delivery companies, and NBFC’s, which allows our drivers to enjoy the charge(d)up life. We simply believe that ‘Our lives are better when their lives are better.

Our Mission: Powering 1 million EVs by 2027 and fuel India’s mobility

We are currently scouting for Channel Sales Lead (Objectives):

● Responsible for identifying, onboarding and collaborating with battery dealers and distributors

● Research and identify potential open markets and seek out dealers to sell our product offerings (Fixed Battery & e-rickshaw)

● Monitoring dealer performance and responsible for Sales for Battery Dealer point

● Driving the team on assigned targets and productivity

● Creating strategic channels to meet the targets for fixed battery & e-rickshaw sale

Responsibilities:

● 6 to 8 years of experience in growing Sales and developing dealer networks, especially in battery & e-rickshaw sales

● Should have handled a highly target driven sales team

● Managed P&L and growth of a vertical

Why is this exciting to you?

● You are interested in being a part of a young and fast paced environment; to implement market best practice

● You are keen to put in place strong processes, and systems, and this is a chance to work in a company which is not burdened by legacy systems

● You realize that you are joining the team at an early stage, and can play a pivotal growth role as the company grows; you are excited to be early at the table

● You care about people and your team members, and you want to influence positive change

As part of the Mobile SDK Engineering team at Flyy, here are some things you can expect:

• Take ownership and be responsible for what you build - no micromanagement
• Work with customer success team to enable Flyy customers to adopt Insights-led engagement in different industry sectors like e-Commerce, FinTech, OTT, Social, entertainment, travel, telco, food-tech etc.
• Explore the latest in topics like Mobile development, SDK, iOS, Android, tvOS various mobile hybrid frameworks and share with the team and more importantly, have fun while you work on scaling Flyy.

Skills Required :

• Minimum 2 years experience in iOS Development
• Minimum 1 year of experience in Native Mobile Development
• Minimum 1 year of experience in React-Native/Flutter framework
• Should be thorough with different architectures used in Mobile Development
• In-depth knowledge and understanding of Android/iOS framework:
• Multithreading concepts
• Persistent data storage
• Rest APIs Implementation
• Should know the internals of the mobile build and distribution processes
• Ready to learn and develop in any cross-platform frameworks
• Should be able to capture bottlenecks and improve them without or little supervision
• Awareness of Secure Development process and practices
• Awareness on Information Security concepts and Best Practices

Good to Have:

• Knowledge of other cross-platform frameworks i.e., Cordova, Unity, etc
• Experience in working and shipping SDKs/plugins

We are looking for a .Net developer to build software using languages and technologies of the .NET framework. You will create applications from scratch, configure existing systems and provide user support.

In this role, you should be able to write functional code with a sharp eye for spotting defects. You should be a team player and excellent communicator. If you are also passionate about the .NET framework and software design/architecture, we’d like to meet you.

Your goal will be to work with internal teams to design, develop and maintain software.

Responsibilities and Duties

Participate in requirements analysis

Collaborate with internal teams to produce software design and architecture

Write clean, scalable code using .NET programming languages

Must have experience in technical data structures and should know algorithms

Test and deploy applications and systems

Revise, update, refactor and debug code

Improve existing software

Develop documentation throughout the software development life cycle (SDLC)

Serve as an expert on applications and provide technical support

Job Summary
We are urgently looking for an Angular Developer with 2-3 Years of experience in Angular5 and above. We are looking for a hands-on person who could design and code a system. The person should have demonstrable experience in a minimum of 3 projects of a duration of 6-12 months (or more). The project should be a full web app (please provide us with the links).

Essential Responsibilities:

· Strong understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation

· Experience with general user experience concepts and ability to design highly effective user interfaces

· Implement the frontend components and architecture for new features

· Work with backend engineers to specify the APIs that will power these features.

· Architect efficient and reusable front-end systems that drive complex web applications

· Build reusable code and libraries for future use to ensure the technical feasibility of UI/UX designs Optimize application for maximum speed and scalability

· Strong knowledge of frontend optimization, performance techniques, and security design

Required skills:

· Angular (5-12 version)

· Angular: -Rxjs, NGRX, Storybook

· Must know how to create reusable components

· Flexbox/Grid layout experience

· Typescript fundamentals

· JavaScript fundamentals

· Data structures expertise

· HTML/CSS

· ES6

· SCSS

Roles and responsibilities:

• Execute tests, collect and analyze data and results, and identify trends and insights to achieve maximum ROI in paid search campaigns.
  
  
• Track, report, and analyze website analytics.

• Optimize copy and landing pages for search engine marketing.
  
  
• Perform ongoing keyword discovery, expansion and optimization.
  
  
• Research and implement search engine optimization recommendations.
  
  
• Research and analyze competitor advertising links.
  
  
• Develop and implement link building strategy.
  
  
• Work with the development team to ensure SEO best practices are properly implemented on newly developed code.
  
  
• Work with editorial and marketing teams to drive SEO in content creation and content programming.
  
  
• Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords.
  
  

Requirements and skills:

• Bachelor’s degree required.

• 1-2 years of experience in SEO marketing.

• Proven SEO experience.

• Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing.
  
  
• Solid understanding of performance marketing, conversion, and online customer acquisition.
  
  
• In-depth experience with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends).
  
  
• Experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite).
  
  
• Experience with A/B and multivariate experiments.
  
  
• Knowledge of ranking factors and search engine algorithms.
  
  
• Up-to-date with the latest trends and best practices in SEO. 

Solutions Engineer is a strategic and high-exposure role that will drive the use of the company, being a trusted consultant to our customers by guiding them during the product's implementation and internally evangelizing on the diverse use cases of company implementation. You will drive the onboarding, product solutions, end-to-end implementation of the product, to deliver a seamless user experience.   

The job will require a bit of coding, client interactions, and working with different teams to build the solution & deliver it in a short period of time. 

This role has 3 layers to it - 

Solutioning 

• Configure all features of the company application, groups, and security settings in the company and other EAS systems.
• Leverage your vast knowledge and expertise across various Applications and Systems to define Blueprint for company Implementation in newer areas/applications.
• Monitor system performance, data integrity, and user activity to make recommendations on continuous improvements for the company platform.
• Build and motivate the team to build reusable solutions that can be easily adopted and deployed by customers.

Technical Enablement 

• Strategically Configure, Test, Document, and educate company team members on system design to ensure long-term success.
• Pilot processes with the aim to directly influence the overall Product development and improve the way our customers use the company
• Drive existing and new product feature adoption across Customers.
• Serve as the escalation point of contact for critical issues, for customer concerns relating to technical issues, and coordinate with Professional Services, Engineering, and Product teams.
• Enable the CSMs, Support & Implementation teams from a technical standpoint, to help them meet their SLA requirements (Bugs, Troubleshooting)
• Ensure Application Analysis and technical reviews are happening at the right time, within SLA.

Technical Account Management

• As a part of the Customer Success team, you will work with our Customer Success Managers and customers as Technical Owner to strategize on business objectives and implement company solutions to achieve them.
• During execution consult/ advise/ participate on calls with client's IT stakeholders (Heads, Leads, or senior technology folks), traveling to client locations as needed.
• Work cross-functionally in collaboration with different departments, including Product, Engineering, Professional Services, Support, and Marketing to address issues, questions, and requests.
• Build a relationship with the key customers, by engaging with the key stakeholders and technical leadership, on calls and in person.

What are we looking for?

• Has preferably worked in Product based or Consulting companies for International customers
• Comes with a work experience of 6+ years 
• Should be strong with Javascript, HTML, and CSS 
• Demonstrates the ability to collaborate with internal and external stakeholders while dealing with complex situations
• Should be flexible to work in the EU (1 PM to 10 PM IST) or US (5 PM to 2 AM) time zones.