Customer Support Specialist

At Meru Data, we’re seeking an experienced Azure cloud engineer who has expertise in the strategy, design, development, and implementation of large-scale projects in the cloud. The ideal candidate will have a firm grasp of emerging technologies, platforms, and applications and an ability to customize them to help our business become more secure and efficient. Extensive knowledge of cloud maintenance, experience in managing staff, and advanced industry knowledge are essential to keep us on the cutting edge.

Objectives of this role

• Work in tandem with our engineering team to identify and implement the most optimal cloud-based solutions for the company
• Define and document best practices and strategies regarding application deployment and infrastructure maintenance
• Provide guidance, thought leadership, and mentorship to developer teams to build their cloud competencies
• Ensure application performance, uptime, and scale, maintaining high standards for code quality and thoughtful design
• Manage cloud environments in accordance with company security guidelines

Responsibilities

• Develop and implement technical efforts to design, build, and deploy Azure applications, including large-scale data processing, computationally intensive statistical modeling, and advanced analytics
• Participate in all aspects of the software development lifecycle for Azure solutions, including planning, requirements, development, testing, and quality assurance
• Troubleshoot incidents, identify root causes, fix and document problems, and implement preventive measures
• Educate teams on the implementation of new cloud-based initiatives, providing associated training when necessary
• Demonstrate exceptional problem-solving skills, with an ability to see and solve issues before they affect business productivity

Required skills and qualifications

• Three or more years of experience in architecting, designing, developing, and implementing cloud solutions on Azure platforms

Preferred skills and qualifications

• Bachelor’s degree (or equivalent) in computer science, information technology, or mathematics
• Knowledge of web services, API, REST, and RPC
• Azure certification

• Experience managing SEO and affiliate programs.
• Strong understanding of current online marketing concepts, strategies and best practices.
• Experience in SEO, Email marketing and social media. Knowledge of SEM Rush tool
• Experience in a similar digital marketing role.
• Highly creative with experience in identifying the target audience and devising digital campaigns that engage, inform and motivate.
• Strong communication skills.

The Business Development Manager will be responsible for identifying and pursuing new business opportunities, building and maintaining strong relationships with clients, and driving revenue growth. The ideal candidate is a strategic thinker with a proven track record of success in business development and sales.

Key Responsibilities:

Identify, evaluate, and pursue new business opportunities to achieve revenue and growth targets.

Develop and implement strategic business development plans to expand the company's customer base and market presence.

Build and maintain strong, long-lasting client relationships through regular communication and by understanding their needs.

Conduct market research to identify new trends, opportunities, and competitive activities.

Collaborate with internal teams to develop customized proposals, presentations, and sales strategies.

Negotiate contracts and agreements with clients, ensuring mutually beneficial outcomes.

Track and report on business development activities, including pipeline status, revenue forecasts, and market feedback.

Represent the company at industry events, conferences, and trade shows to network and promote the company's offerings.

Stay up-to-date with industry trends and competitors to identify new business opportunities and potential partnerships.

Provide feedback to senior management on market trends, competition, and customer feedback to help shape the company's strategic direction.

Qualifications:

Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.

Proven experience as a Business Development Manager, Sales Manager, or similar role.

Strong understanding of the market, industry trends, and competitive landscape.

Excellent communication, negotiation, and presentation skills.

Ability to build and maintain relationships with clients and stakeholders.

Strong problem-solving skills and the ability to think strategically.

Proficiency in CRM software and Microsoft Office Suite.

Self-motivated, goal-oriented, and able to work independently as well as part of a team.

Unico Connect is a pioneering technology company that thrives on delivering innovative and user-centric solutions. We are seeking an experienced Senior UI/UX Designer to join our team. In this role, you will take the lead in crafting exceptional user experiences for technology products, including the creation of unique and inventive designs for existing products, and mentoring and leading a team of designers.

Responsibilities

1. UI/UX Design: Create innovative and user-friendly designs for technology products that solve complex problems and enhance user experiences.
2. Out of the Box Thinking: Provide unique and creative design solutions for existing products, pushing the boundaries of conventional design concepts.
3. Design Leadership: Lead and mentor a team of designers, providing guidance and inspiration to foster their professional growth and development.
4. User Research: Conduct user research to understand user behaviors, needs, and pain points, and use insights to inform design decisions.
5. Prototyping: Develop interactive prototypes to demonstrate and validate design concepts and usability.
6. Collaboration: Collaborate closely with cross-functional teams, including developers, product managers, and stakeholders, to align design with business objectives.
7. Design Systems: Contribute to the development and maintenance of design systems to ensure design consistency across products.
8. User Testing: Conduct usability testing and gather user feedback to iterate and refine designs.
9. Quality Assurance: Work closely with development teams to ensure the successful implementation of designs and provide design support during the development phase.
10. Documentation: Create and maintain design documentation, including wireframes, user flows, and design specifications.
11. Staying Current: Stay up-to-date with the latest design trends, tools, and emerging technologies.

Qualifications

• Bachelor's degree in Design, Human-Computer Interaction, or a related field.
• 5-7 years of experience in UI/UX design, with a strong portfolio showcasing innovative and user-centered designs.
• Expertise in design tools such as Figma, Adobe XD, or similar.
• Proficiency in creating interactive prototypes using tools like InVision or similar.
• Strong understanding of user-centered design principles and design thinking methodologies.
• Leadership and mentoring experience, with the ability to inspire and guide a design team.
• Excellent communication and presentation skills.
• Problem-solving skills, attention to detail, and an ability to think critically.
• Experience in designing for web and mobile applications.

Nice to Have

• Knowledge of front-end development technologies to facilitate collaboration with developers.
• Familiarity with design and prototyping tools such as Zeplin, Proto.io, or Principle.
• Understanding of accessibility and inclusive design practices.

About Plum

We are making health insurance - simple, accessible and affordable. Hundreds of businesses of all sizes from startups to large corporates trust Plum for their employee's health protection.

Healthcare in India is seeing a phenomenal shift. Healthcare cost is seeing an inflation that is three times the general inflation. Treatments of diseases including Covid-19 can wipe out entire household savings. Majority of Indians won't be able to afford a health insurance on their own. As many as 600mn Indians would depend on employer-sponsored insurance.

Enter Plum. Plum is re-imagining the health insurance stack, and accelerating the penetration of health insurance in India to 100%. Plum has forged new underwriting and fraud detection algorithms to enable companies as small as 2 to benefit from a group insurance. The platform enables realtime insurance design & pricing to enable companies to buy insurance in 3-clicks. And offers employees a hassle-free claims experience through an integrated digital process.

Plum is backed by leading global investors including Tiger Global, Sequoia Capital, Tanglin Ventures and Incubate Fund (read more https://www.plumhq.com/blog/plum-series-a-funding">here)

About the role

Having found exceptional product/market fit, we’re in the midst of transitioning from 'start-up' to ‘scale-up’, and looking for a senior frontend engineer to help us scale Plum, and spearhead the frontend of our product.

You will have a direct impact on the customer experience through the design and implementation of new features and functionalities in our product. You'll work as part of a small but rapidly growing high-energy team delivering incredible, creative improvements to our product. You'll be in charge of reviewing the implementation of applications following code standards and style guides. You would analyze and build UI Pattern Libraries (Design Systems, UI Kits, etc.)

• Spec, build, test, and deliver new features while improving the performance and quality of the product.
• Run test-harness to guarantee the structure, integrity, and design of the application.
• Solve complex CSS, HTML, and User Interface compatibility issues across browsers.
• Optimize JavaScript implementations to ensure that code remains performant.
• Implement front-end development workflows: build systems, dependency management, quality checkers (linting), etc.
• Ability to push things over the line, ship awesome features, and delight customers.

• 2+ years of hands-on experience building web applications with JavaScript, HTML5, and CSS.
• Comfortable with Responsive Web Design and Development and weave out beautiful code in React.
• Strong product and design sensibilities and has an obsessive attention to detail.
• Write testable, maintainable code that's easy to understand.
• Understand complex problems and break them down into smaller tasks.
• Strong sense of ownership and integrity demonstrated through clear communication and collaboration.

• Reads through or listens to material in Japanese language mainly, ascertains understanding of the meaning and context of that material, and converts it into a second language, making sure to preserve the original meaning

• Translates online, video, and other media by providing subtitles

• Consults with subject matter experts and other colleagues in order to understand specialised concepts and translate them appropriately

• Prepare internal and external corporate documents for team members and industry partners

• Schedule meetings, appointments and manage other related works

• Maintain an organized filing system of paper and electronic documents

• Uphold a strict level of confidentiality

• Develop and sustain a level of professionalism among staff and clientele

• Translates a variety of documents including literary, legal, research, technical, scientific,

educational, and commercial materials

We have openings for Business Developer.

Skills Required:

• Experience with lead generation through portals like Freelancer, Upwork, Elance, Guru, Craglist, ODesk and Social Media etc.
•  Persuasive and goal-oriented.
• Possesses an energetic, outgoing, and friendly demeanor.
• Ability to work independently or as an active member of a team.
• Building business relationships with current and potential clients.
• Understanding client needs and offering solutions.
• Excellent verbal and written communication skills; the ability to call, connect, and interact with potential clients.

Senior Developer

NOTE- we are looking for those who can join immediately or within 15-20 days of notice period.
Senior Dev with 5 years relevant experience

1. Working experience on web development using Python/Django
2. Comfortable with using Django framework.
3. Understanding of web servers
4. Knowledge in PostgreSQL, MySQL, and other database queries
5. Experience in using Redis cache.
6. Understanding of web technologies
7. Experience in REST API development using Django.
8. Strong hold on Apache
9. Integration of data storage solutions
10. Able to integrate multiple data sources and databases into one system
11. Understanding of JavaScript, and front-end JS frameworks like VueJS, React JS and Angular JS
12. Good communication skill
13. .net/.NET core will be an added advantage