Customer Support Specialist

Description

Job Summary:

Join Springer Capital as a UI/UX Instructional and Graphic Design Intern to help design elegant interfaces, engaging visual assets, and educational materials that elevate user experience across our investment platforms.

Job Description:

Founded in 2015, Springer Capital is a technology-forward asset management and investment firm. We merge finance and innovation by designing secure, scalable, and visually compelling digital experiences for global investors.

Job Highlights

Collaborate with product, engineering, and content teams to design intuitive UI/UX flows for web and mobile platforms.

Craft instructional materials, user guides, and onboarding flows with visual clarity and brand consistency.

Design high-quality graphics, infographics, and UI components aligned with our design system.

Help shape user experience from initial wireframes to final polished interfaces.

Enjoy a fully remote, flexible internship working with a global, multidisciplinary team.

Responsibilities

Design and refine UI/UX flows, wireframes, mockups, and clickable prototypes.

Create instructional design assets such as tutorials, walkthroughs, onboarding screens, and user manuals.

Build style-consistent illustrations, icons, and visual elements for dashboards and reports.

Assist in user research, usability testing, and analysis of design effectiveness.

Collaborate with developers to ensure design feasibility and pixel-perfect implementation.

Maintain and update design system components and documentation.

What We Offer

Mentorship: Work directly with experienced UI/UX designers, product managers, and frontend developers.

Training: Access to design resources and tools such as Figma, Adobe CC, and UX research platforms.

Portfolio-Worthy Projects: Contribute to real applications used by investors and business analysts worldwide.

Remote Culture: Flexible hours and global collaboration.

Career Growth: Gain hands-on experience in UI/UX, instructional design, and digital branding.

Requirements

Pursuing or recently completed a degree in Graphic Design, Human-Computer Interaction, Instructional Design, or a related field.

Familiarity with design tools such as Figma, Adobe Illustrator, Photoshop, or Canva.

Basic understanding of UX principles, accessibility, and responsive design.

Strong visual design sense with attention to typography, color, and layout.

Excellent communication skills and a passion for simplifying complex concepts visually.

A proactive mindset and eagerness to contribute to real-world product design.

About Springer Capital

Springer Capital blends financial expertise with digital innovation to redefine asset management. Our mission is to drive exceptional value by implementing robust, technology-driven strategies that transform investment landscapes. We champion a culture of creativity, collaboration, and continuous improvement.

Location: Global (Remote)

Job Type: Internship

Pay: $50 USD per month

Work Location: Remote

As an Analyst at Tap Invest, you’ll turn data into decisions. You’ll work with teams across

Product, Ops, Marketing, and Sales to uncover insights, solve real business problems, and

drive strategy.

This role is for someone who is comfortable working with data independently and can

support business teams with reliable analysis and reporting.

Key Responsibilities

● Gather, organize, and clean data from various sources including databases,

spreadsheets, and external sources to ensure accuracy and completeness.

● Write SQL queries to pull, validate, and clean data from production databases.

● Build and maintain dashboards, and generate KPI reports. Track performance

against targets and identify areas for optimization.

● Analyze user funnels and investment patterns to surface actionable insights.

● Prepare and present clear, concise reports and visualizations to communicate

findings and recommendations to stakeholders across teams.

● Document data definitions, metrics, and assumptions clearly for consistency and

reuse.

What We’re Looking For

● 1 to 2 years of experience in Data Analytics, Business Analytics, or a similar role.

● Comfortable writing in SQL and validating queries.

● Solid with Excel / Google Sheets (pivot tables, lookups, charts).

● Genuine curiosity about how businesses use data to make decisions.

● Experience with scripts for data automations.

● Prior projects involving production datasets.

Nice to Have

● Familiarity with pandas or any data manipulation library for advanced automations.

● Interest in capital markets, bonds, fixed income or FinTech.

● Exposure to AI tools

Here’s a detailed job description you could use for a C++ Developer specializing in Computational Geometry:

🧑‍💻 Job Description: C++ Developer (Computational Geometry)

📌 Position Overview

We are seeking a highly skilled C++ Developer with expertise in computational geometry to design, implement, and optimize algorithms for geometric modeling, spatial analysis, and high-performance applications. The ideal candidate will have strong problem-solving skills, a deep understanding of geometric data structures, and experience building efficient, scalable software solutions.

🎯 Key Responsibilities

• Develop and maintain C++ applications focused on computational geometry, geometric modeling, and spatial algorithms.
• Implement and optimize algorithms for tasks such as:
• Polygon triangulation
• Convex hulls
• Voronoi diagrams
• Delaunay triangulation
• Collision detection
• Pathfinding and geometric queries
• Work with large-scale geometric datasets and ensure robustness, accuracy, and performance.
• Collaborate with cross-functional teams (e.g., graphics, CAD, robotics, GIS, simulation).
• Write clean, maintainable, and well-documented code following industry best practices.
• Conduct performance profiling and optimize algorithms for real-time applications.
• Stay updated with the latest research and techniques in computational geometry and related fields.

🛠️ Required Skills & Qualifications

• Strong proficiency in modern C++ (C++11/14/17/20).
• Solid understanding of computational geometry concepts and algorithms.
• Experience with data structures (trees, graphs, spatial indexing like KD-trees, R-trees).
• Familiarity with numerical methods and precision handling in geometric computations.
• Knowledge of multithreading, parallel computing, and optimization techniques.
• Experience with libraries such as CGAL (Computational Geometry Algorithms Library), Boost.Geometry, or similar.
• Strong debugging and problem-solving skills.
• Bachelor’s/Master’s degree in Computer Science, Mathematics, or related field.

Skills:

- Very Strong in WCF, WPF, MVVM, Restful WS, and XML

- Very good in Design/Architecture understanding

- Knowledge in DevExpress, Entity Framework, RDBMS and MS SQL Server would be a BIG 

PLUS. 

- Very Strong knowledge in OOPS and Design Patterns

- Working Knowledge in Design, Code reviews/quality, unit testing with NUnit/ XUnit and 

Continuous integration

- Analytical, a problem solver, with good communication skills.

- Ability to understand the requirements, analyze and articulate into design.

- Ability to find out and work with alternatives, check feasibility and propose solutions.

- Experience in Agile methodology and following best practices

- R&D mindset and thirst for exploring/learning new skills 

Qualifications 

Qualifications - BE/BTech/MCA

Experience: 6+ years 

Full Time @ Anywhere in India

3+ years

• Architecting and implementing the solutions we build
• Working with the team, client and project manager to efficiently deliver projects
• Translating business needs to technical solutions and communicating with the client
• Ensuring that good programming practices are followed
• Supporting other engineers’ growth with your expertise and mentorship
• Taking part in internal initiatives such as performance reviews, technical recruitment, estimation of pre-sale projects

• Ideally 2 years of commercial experience using Node.js

• 3 years of experience using JavaScript (ES2015+)
• Comfortable with DRY & SOLID principles in your own code
• Experience in writing tests using Mocha/Chai/Jest
• Experience with Express.js
• Experience with version control systems, preferably Git
• Hands-on experience with Unix/Linux environment
• Understanding of non-relational/relational databases

• Experience with Angular 2+ and React JS
• Experience with AWS or GCP infrastructure
• Curiosity about new languages, libraries, frameworks
• Contributions to open-source projects

• Passionate about making an impact
• Self-driven & eager to learn new technologies
• Intellectually curious, interested to build complex systems
• Thrive in a highly independent, remote-first environment
• Keen to work with a globally diverse team

• Hybrid Work Option - Step out when you “want to” not when you “have to”
• Work from the comfort of your home or work at the office
• Support for setting up Home-office
• Flexible Work Hours -Work-life balance becomes a lot easier to maintain with the flexibility to plan your work hours 
• Flexible Leave policies
• Life needs a break - casual, parental, sick, or just random. To help you enjoy your leaves without guilt or excuses, we have a ‘no approval needed’ policy
• Health and Wellness - Constant encouragement to stay fit
• We encourage and support our team members to participate in memberships that promote team member health (physical, emotional, and psychological) and fitness
• Reimbursements for medical support
• Career ladder: the freedom to design your own path
• Well defined career ladders to grow, assess and explore your professional journey
• Learning opportunities
• In house learning platforms to partner with you in your growth story
• Wide range of courses and certifications

About Us

Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs

How do we do it

Rezo’s AI-Powered contact center leverages groundbreaking technologies in AI, ML, ASR, NLP, RPA, and predictive intelligence to transform customer experience and reduce costs by automating, and analyzing customer-agent conversations across multiple channels including voice, email, chat/Whatsapp, and social media, whilst coaching them. 

What Makes You A Good Fit :

• You are passionate about technology and software development
• You are continuously experimenting and learning more
• You love solving problems and digging into complex problems
• You believe in taking decisions as close to the product and technical expertise as possible.
• You believe in creativity, trying new things and learning from your mistakes.
• You believe in sharing insights and helping one another to build an even better user plan.

Key Skills Required:

• 3-8 years of Experience in Java Product Development.
• Good understanding of MYSQL.
• Practitioner of clean code and SOLID principles
• Exposure to GIT and Maven
• Good verbal and written communication skills
• Understands different major language paradigms (Object Oriented and Functional)
• Understanding and Experience with Multi-Threaded Applications
• Prior Experience in a SAAS Product company is a Plus 
• Experience with Managing Team is a plus

Educational Background:

• Bachelor's/Master’s degree in Computer Science Engineering from Tier 1 College is a Plus.

Why You Should Join Rezo.AI

• You will be surrounded by Passionate Team Members with Exposure to Product Building
• You will be learning About various Product Development Cycles
• Big Career Opportunities
• Learning by doing
• The Opportunity of Innovation
• Recognition
• Enhanced Responsibility and Team Management

Cultural fitment 

Work at the heart of AI and customer engagement.

If you are fascinated by AI and looking to work with the latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us.

Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values

We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

FOCUS, INTEGRITY, TEAMWORK, PASSION, INNOVATION

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer service problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Visit our website: https://rezo.ai/">https://rezo.ai/ for more information

Job Description:

• Create email marketing campaigns to promote products or services.
• Ensure marketing message is conveyed clearly and delivered properly to prospects.
• To fix bad domain reputation, IP reputation
• Knowledge of Spam rate, resolving any impromptu issue related to the backend of email marketing
• Follow up on interested respondents.
• Purge non-deliverable email addresses and opt-outs.
• Track and analyze direct and interactive marketing campaigns.
• Use statistical analysis and reports to create campaigns.
• Provide recommendations for new and existing campaigns including triggers, and automation
• Build creative, messaging, and content for campaigns using email and automated marketing

Required Candidate Profile:

1. Minimum 1 year of experience in Email marketing, bulk emailing & email campaigns.
2. Should have experience in generating leads through email marketing, Data mining, and database development using different tools.
3. Should have knowledge of lead data extraction from search engines and other lead portals.