At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.
As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.
Learn more at www.shipthis.co
JOB DESCRIPTION
Role Overview:
Shipthis is hiring proactive individuals to join our Customer Support team. As a Client Service Executive, you’ll resolve technical issues, manage escalations, and maintain customer satisfaction while working rotational shifts, including weekends, on a team rotation basis
This role suits candidates with strong communication skills, technical aptitude, and a passion for problem-solving.
Who are we looking for?
Shipthis seeks motivated and energetic individuals who can contribute to our Customer Support endeavor, work in a dynamic environment, and work proactively.
- Take ownership of customer issues reported and see problems through to resolution
- Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
- Follow standard procedures for escalation of unresolved issues to the appropriate internal teams
- Provide prompt and accurate feedback to customers
- Ensure proper recording and closure of all issues
- Prepare accurate and timely reports
- Document knowledge in the form of knowledge base tech notes and articles
- Follow the SLA for issues concerning the severity.
Desired qualifications include
Proven working experience in enterprise technical support, IT support, or as a technical engineer is preferred
- Must be flexible to work the Rotational shifts.
- Excellent client-facing skills
- Excellent written and verbal communication skills
- Deep knowledge of the product that the technician is supporting.
- Basic knowledge of JavaScript and JSON is an added advantage
We welcome candidates
- Who is Immediate Joining
- Female candidates returning to work after a career break are strongly encouraged to apply
- Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status, or disability status.
JOB SYNOPSIS
Job Role: Client Service Executive
Location: Bangalore
Job type: Full-time, permanent
Work Schedule: Flexible rotational shifts, including weekends on a team rotation basis
Experience: (1-2) years
Industry Type: Software Product
Functional Area: Customer Support
Shubham Vishwakarma
Full Stack Developer - Averlon
About Shipthis Inc
About
At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal—to Evolve Freight forwarders towards Digitalized operations, enhance efficiency, and drive lasting change.
As a company, we're just the right size for every person to take initiative and make things happen. Join us in reshaping the future of logistics and be part of a journey where your contributions make a tangible difference.
Tech stack
Candid answers by the company
Shipthis is a SaaS platform which helps the Freight Forwarders to get digitized.
Company social profiles
Similar jobs
We're seeking a seasoned Product Manager with a strong background in B2B SaaS product
development. This role is tailor-made for someone who's adept at navigating the complexities of
bringing products from ideation to market, particularly in the realm of cutting-edge technologies such
as AI and ML.
● Bachelor's degree in computer science, engineering, business, or related field; MBA or
advanced degree preferred.
● Proven track record of successfully launching B2B SaaS products from 0 to 1, achieving
product-market fit, and driving business growth.
● Strong understanding of Agile methodologies, particularly Scrum, with hands-on experience
leading Agile teams and ceremonies.
● Deep knowledge of AI, ML, and data products, with a demonstrated ability to translate
technical concepts into business value.
● Excellent communication, leadership, and stakeholder management skills, with the ability to
influence and collaborate effectively across teams and departments.
If you're passionate about pushing the boundaries of technology, driving innovation, and delivering
impactful products in the B2B SaaS space, we encourage you to apply and join our dynamic team!
Description
We are looking for a client-focused and experienced *Sales Executive* for our Mumbai
showroom. The ideal candidate will have prior experience in premium or luxury furniture and
home décor, and a flair for engaging with high-net-worth individuals, architects, and interior
designers. This role involves offering personalised service, understanding client needs, and
ensuring a seamless sales experience.
Responsibilities
* Welcome and assist clients with a warm, service-oriented approach
* Understand client requirements and recommend suitable furniture and décor solutions
* Build and maintain strong relationships with interior designers and architects
* Manage the entire sales process from enquiry to order placement and post-sale support
* Maintain the showroom’s visual standards in line with brand aesthetics
* Record leads, showroom visits, and client interactions in the CRM system
* Meet individual and store-level sales targets
* Coordinate with production, logistics, and CRM teams to ensure timely deliveries and
communication
Requirements
* 2–5 years of experience* in luxury furniture, home décor, lifestyle, or design-related retail
* Excellent communication and interpersonal skills
* Strong understanding of premium clientele and their expectations. Experience in handling
clients from architecture and design backgrounds
* Familiarity with CRM tools, email etiquette, and professional communication
* Available to work on weekends and holidays, as required
Requirements:
- Strong C/C++ programming and debugging skills in a Linux environment.
- Experience with Design Patterns, ACE Framework, and Socket Programming.
- Experience in Multi-threaded software development for Multicore Architectures.
- Experience in VOIP application development, preferably on client/server platforms.
- Understanding of system performance and scaling.
- Experience in embedded software development.
- Excellent problem solving/debugging skills design, develop, troubleshoot and debug.
- Software programs for databases, applications, tools, networks etc.
Profile: Technical Content Writer
Experience : 3 to 6 years (IT Industry Experience Only)
Location: Ahmedabad
We are looking to hire a driven Technical content writer to develop and execute content strategies that drive traffic and generate leads for Sigma Solve Ltd (sigmasolve.com). The content strategist's responsibilities include determining which formats best communicate various types of content, identifying ways to increase brand awareness, and conducting keyword research. You should also be able to analyze user engagement metrics to determine whether the content is well-received or not.
To be successful as a Technical content writer, you should be able to collaborate with the marketing team to develop innovative ideas. Ultimately, an outstanding content strategist should demonstrate exceptional content presentation skills and be able to work well under pressure.
Technical Content Writer Responsibilities:
- Should be a literal thinker and a storyteller, have good experience on understanding brand voice, tone, and monitoring activity.
- Develop content strategies for digital marketing channels.
- Develop content marketing and distribution strategies.
- Developing clear and engaging content that is consistent with the company's brand image and addresses both business goals and consumer needs.
- Performing content audits to assess how well existing content is performing.
- Analyzing content marketing data to identify trends and anticipate consumer needs.
- Creating, adjusting, and managing the editorial calendar.
- Generate high-quality content for our corporate website, based on IT selling services [Digital transformation, AI, Data Analytics, Machine learning].
- Understand our business, strategy, and SaaS / product offerings.
- Experience in In-bound lead generation through content marketing.
- Ideating & deriving 360- strategies along with the subject matter expert team.
- Optimize existing content for inbound marketing activities.
- Co-ordinate with cross functional department to collect requirements and execute task to meet the deadline.
- Research industry-related topics (combining online sources, interviews, whitepaper, webinars etc.).
- Edit content for grammar, accuracy, clarity, readability, and consistency.
- Proofread and edit blog posts before it goes live.
- Coordinate with the marketing team to define, plan and run demand generation campaigns.
- Conduct simple keyword research and use SEO guidelines to increase web traffic.
- Identify business needs and recommend new topics based on competitor research.
- Contribute to a positive, healthy, fun, and driven culture.
- Must have written inbound and outbound marketing content [landing page, emailers, infographics, webinar, PPT, whitepaper, case study, use cases etc.]
- Should have knowledge of Tools like SEMRUSH, how to find trending topics for monthly content request.
Qualification:
- 5+ years’ experience as a content strategist/marketer
- Bachelor's degree in marketing, communications, advertising, journalism, or related field
- Proven content strategy and project management experience
- Sound knowledge of content management systems, keyword research tools, social media platforms, search engine optimization (SEO), and search engine marketing (SEM).
- Exceptional marketing and collaborative skills
- Deep understanding of technology such as IoT, AI, Data science and emerging technologies
- Proven record of delivering requested content on time without compromising writing quality
- Organized and should be able to handle team
- Outstanding written and verbal communication skills
- Should be familiar with simple graphic design tools (Canva, etc.)
- Must have proof reading skill of written piece of content
- Must be following AP style guide and guide team to follow best practices and approach of content marketing
- Self-motivated and should work under pressure situation
About Sigma Solve Ltd:
Sigma Solve Inc stands at the forefront of AI and digital transformation companies, swiftly advancing in the competitive landscape of America. With a strong presence in the USA, Australia, and India, we embrace the mission of reinventing businesses through innovative solutions and harnessing the power of human creativity and technology.
At Sigma Solve, our commitment lies in delivering best-of-breed AI solutions for various digital applications, coupled with comprehensive data services, eCommerce expertise, enterprise mobility solutions, and digital transformation services for enterprises of all sizes. Drawing from over a decade of experience, catering to start-ups to Fortune 500 companies, we have honed our proficiency in providing strategic guidance, innovative design, robust engineering solutions, and cutting-edge research and development services.
Our guiding philosophy revolves around assisting our clients in staying ahead of the curve amidst the fast-paced world, ensuring their growth and success by embracing forward-looking technologies and services.
Digital Solutions and Specializations:
- Consulting Services: Expert guidance for custom strategies and business growth.
- Artificial Intelligence: AI-driven solutions for operational efficiency and enhanced experiences.
- Digital Solutions: Empowering businesses with diverse digital tools, including eCommerce, CRM integration, Intranet Portals, CMS and mobility applications.
- Data Analytics & Intelligence: Unleashing the power of data for informed decisions and sustainable growth.
- Our other service offerings:
- Custom Software Development
- UI / UX Design & Development
- Digital Marketing & Automation
- Opensource services
- DevOps: CI, CD
#technical content writer # content writing # itservicecompany
# contentwriterjob #ahmedabaditjobs #hiring alert
- Have you used Swift in production code ? If yes please share the duration
- Have you used RxSwift in production code? What were the common scenarios for using it ?
- Have you used Combine in production code? What were the common scenarios for using it ?
- Have you used GCD or Operation queues in production code? What were the common scenarios for using it ?
- Have you used CocoaPods or Swift Package Manager for dependancy handlings in any of the projects you have worked ? What were the common scenarios for using it ?
- Have you used any of MVVM or VIPER or any other architecture in production code? Please specify which one.
- What size team have you been a part of? Were there interactions with designers, Product Managers and/or testers?
- Share links of your app/s on the App Store that you have contributed to.
Our client is an innovative Fintech company that is revolutionizing the business of short term finance. The company is an online lending startup that is driven by an app-enabled technology platform to solve the funding challenges of SMEs by offering quick-turnaround, paperless business loans without collateral. It counts over 2 million small businesses across 18 cities and towns as its customers. Its founders are IIT and ISB alumni with deep experience in the fin-tech industry, from earlier working with organizations like Axis Bank, Aditya Birla Group, Fractal Analytics, and Housing.com. It has raised funds of Rs. 100 Crore from finance industry stalwarts and is growing by leaps and bounds.
What you will do:
- Reviewing the portfolio monitoring/ early warning signals mechanism on ongoing basis
- Monitoring internal and external data points that may affect the risk level of a decision
- Aggregating data from multiple sources to provide a comprehensive assessment
- Coming up with the solution to reduce risks
- Bringing fresh ideas to the table and being keen observers of trends on analytics and financial services industry
- Creating reports, summaries, presentations and process documents to display results
Desired Candidate Profile
What you need to have:- MBA/BE/ Masters Statistics/ Mathematics, with work experience of 1-5 years in a similar company or related field
- Work experience with analytics consulting into financial services Indian Banks/ NBFCs in-house analytics units or Fintech/analytics start-ups would be a plus
Experience :- 5 + years
Location :- Bangalore,Hyderabad
• 5 + years of experience in Core Java, , Spring Boot, Microservices (Mandatory skills) + AWS added advantage
Experience building scalable backend systems using REST APIs & NoSQL databases
• Computer Science fundamentals in algorithm design, problem solving
• Awareness of Amazon build tools and processes is a big plus
SEO Associate is responsible for managing all search engine optimization and marketing
activities such as content strategy, link building, and keyword strategy to increase rankings on
all major search networks and get traffic on the website from all marketing channels.
Responsibilities:
● Develop overall SEO strategies that increase company rankings in search
engines
● Perform keyword research in coordination with business objectives to optimize
existing content and uncover new opportunities
● Provide SEO analysis and recommendations in coordination with elements and
structure of websites and web pages
● Provide recommendations and execute strategies for content development in
coordination with SEO goals – general and keyword specific
● Administer search engine tools (Google Analytics, Google Search Console & Heatmap
tools) for purposes of diagnostic reporting on product websites
● Help to create and support marketing content to socialize and use for social media
purposes (e.g. Landing pages, customer case studies, blog posts, Infographics etc.)
● Implement link building campaigns in achieve SEO goals
● Set measurable goals that demonstrate improvement in SEO efforts
● Monitor daily performance metrics to understand SEO strategy performance
● Assist in the development and execution of communication/content strategies via
social communities in coordination with SEO goals
● Monitor and evaluate search results and search performance across the major search
channels
● Collaborate with others within the marketing department to manage SEO strategy
● Communication to team and management on product development, timelines, and
results
● Keep pace with SEO, social media and internet marketing industry trends and
developments to come up with new ideas to implement for better results
Key Skills and Experience:
● Understanding of search engine algorithms and ranking methods
● Experience with SEO industry programs, such as GA, GSC, Ahrefs, SEMRush, Moz,
Screaming Frog etc
● Knowledge of keyword research and data research tools
● Able to complete competitive analysis of other companies within the industry
● Excellent written and verbal communication skills
● Familiarity with WordPress or other content management systems
● Experience with other aspects of marketing, such as growth hacking, Content
Marketing and Sales Ops, is a plus.
Professional Competencies
● Passion for SEO and internet marketing
● Outstanding ability to think creatively, and identify and resolve problems
● Attention to detail and the ability to effectively multi-task in a deadline-driven
atmosphere
● Ability to clearly and effectively articulate thoughts and points
● High levels of integrity, autonomy, and self-motivation
● Excellent analytical, organizational, project management and time management skills
Roles and Responsibilities
- Manage large amounts of inbound calls/emails/chats in a timely manner
- Follow communication scripts/templates when handling different topics
- Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
- Keep records of all conversations in our contact centre database in a comprehensible way
- Meet personal/team qualitative and quantitative targets
Requirements:
- Graduate / Post- Graduate with 0-6 Months experience in a customer support role
- Exceptional active listening, verbal and written communication skills
- Proficiency with computers, especially with CRM software, and good typing skills.
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Ability to work remotely with minimal supervision
Position description:
- Architecture & Design systems for Predictive analysis and writing algorithms to deal with financial data
- Must have experience on web services and APIs (REST, JSON, and similar) and creation and consumption of RESTful APIs
- Proficiently writing algorithms with Python/Pandas/Numpy; Jupyter/PyCharm
- Experience with relational and NoSQL databases (Eg. MSSQL, MongoDB, Redshift, PostgreSQL, Redis)
- Implementing Machine Learning Models using Python/R for best performance
- Working with Time Series Data & analyzing large data sets.
- Implementing financial strategies in python and generating reports to analyze the strategy results.
Primary Responsibilities:
- Writing algorithms to deal with financial data and Implementing financial strategies in (Python, SQL) and generating reports to analyze the strategy results.
Educational qualifications preferred Degree: Bachelors degree
Required Knowledge:
- Highly skilled in SQL, Python, Pandas, Numpy, Machine Learning, Predictive Modelling, Algorithm designing, OOPS concepts
- 2 - 7 years Full-Time working experience on core SQL, Python role (Non-Support)
- Bachelor’s Degree in Engineering, equivalent or higher education.
- Writing algorithms to deal with financial data and Implementing financial strategies in (Python, SQL) and generating reports to analyze the strategy results.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon