Client Service Executive

Business Development Executive , Corporate sales

•                         KEY RESPONSIBILITIES
•                         
•                         Building an expertise with a range of technology products and solutions to handle prospective customers.
•                         Achievement of agreed targets and managing accounts.
•                         Draw up strategies to counter competition.
•                         Should possess capabilities to handle strategic activities.
•                         To generate leads and meet customers through field visits and product demonstrations.
•                         Should be able to know & understand the customer’s business, workflow & mapping the accounts.
•                         Should be able to develop new accounts and further enhance the revenue through the product and vertical growth.
•                         Closing of orders and follow up for payments/ Collecting necessary documents.KEY REQUISITES
•                         
•                         Should have experience in B2B / Corporate Sales
•                         Good in negotiation and customer handling skills.
•                         Excellent language fluency, good communication, presentation and interpersonal skills.
•                         Team handling experience will be added advantage.
•                         

Industry: IT-Hardware / Software 

Functional Area: Sales , Business Development

Role Category:Corporate Sales

Role:Sales/Business Development Executive

Education-

UG: Any Graduate

PG:MBA/PGDM

About Unilog

Unilog is the only connected product content and eCommerce provider serving the Wholesale Distribution, Manufacturing, and Specialty Retail industries. Our flagship CX1 Platform is at the center of some of the most successful digital transformations in North America. CX1 Platform’s syndicated product content, integrated eCommerce storefront, and automated PIM tool simplify our customers' path to success in the digital marketplace.

With more than 500 customers, Unilog is uniquely positioned as the leader in eCommerce and product content for Wholesale Distribution, Manufacturing, and Specialty Retail.

Unilog’s Mission Statement

At Unilog, our mission is to provide purpose-built connected product content and eCommerce solutions that empower our customers to succeed in the face of intense competition. By virtue of living our mission, we are able to transform the way Wholesale Distributors, Manufacturers, and Specialty Retailers go to market. We help our customers extend a digital version of their business and accelerate their growth.

Job Details

• Designation: Principal Engineer – Solr
• Location: Bangalore / Mysore / Remote
• Job Type: Full-time
• Department: Software R&D

Job Summary

We are seeking a highly skilled and experienced Principal Engineer with a strong background in Apache Solr and Java to lead our Engineering and customer-led initiatives. The ideal candidate will be responsible for ensuring the reliability, scalability, and performance of our search platform while providing expert-level troubleshooting and resolution for critical production issues.

This role will involve designing the architecture for new platforms while reviewing and recommending better approaches for existing ones to drive continuous improvement and efficiency.

Key Responsibilities

• Lead Engineering and support activities for Solr-based search applications, ensuring minimal downtime and optimal performance
• Design and develop the architecture of new platforms while reviewing and recommending better approaches for existing ones
• Regularly work towards enhancing search ranking, query understanding, and retrieval effectiveness
• Diagnose, troubleshoot, and resolve complex technical issues in Solr, Java-based applications, and supporting infrastructure
• Perform deep-dive analysis of logs, performance metrics, and alerts to proactively prevent incidents
• Optimize Solr indexes, queries, and configurations to enhance search performance and reliability
• Work closely with development, operations, and business teams to drive improvements in system stability and efficiency
• Implement monitoring tools, dashboards, and alerting mechanisms to enhance observability and proactive issue detection
• Exposure to AI-based search using vector databases, RAG models, NLP, and LLMs
• Collaborate on capacity planning, system scaling, and disaster recovery strategies for mission-critical search systems
• Provide mentorship and technical guidance to junior engineers and support teams
• Drive innovation by tracking latest trends, emerging technologies, and best practices in AI-based Search, Solr, and other search platforms

Requirement

• 8+ years of experience in software development and production support with a focus on Apache Solr, Java, and databases (Oracle, MySQL, PostgreSQL, etc.)
• Strong understanding of Solr indexing, query execution, schema design, configuration, and tuning
• Experience in designing and implementing scalable system architectures for search platforms
• Proven ability to review and assess existing platform architectures, identifying areas for improvement and recommending better approaches
• Proficiency in Java, Spring Boot, and micro-services architectures
• Experience with Linux / Unix-based environments, shell scripting, and debugging production systems
• Hands-on experience with monitoring tools (e.g., Prometheus, Grafana, Splunk, ELK Stack) and log analysis
• Expertise in troubleshooting performance issues related to Solr, JVM tuning, and memory management
• Familiarity with cloud platforms such as AWS, Azure, or GCP and containerization technologies like Docker / Kubernetes
• Strong analytical and problem-solving skills, with the ability to work under pressure in a fast-paced environment
• Certifications in Solr, Java, or cloud technologies
• Excellent communication and leadership abilities

About Our Benefits

• Competitive salary
• Health insurance
• Retirement plan
• Paid time off
• Training and development opportunities

We are looking for a dedicated and passionate Assistant Professor in the Department of Mathematics to deliver effective teaching, contribute to research activities, and actively participate in departmental development. The ideal candidate should have a deep understanding of mathematical concepts with the ability to inspire and guide students in both theoretical and applied mathematics.

Key Responsibilities

Lead Generation & Outreach

·      Contact and develop relationships with potential customers through email marketing, cold calling, and LinkedIn outreach.

·      Execute email campaigns targeting prospects to generate leads and create business opportunities.

·      Mine data and extract information of C-level executives from various online sources and tools.

Sales Process Management

·      Follow up on leads and respond to sales inquiries from existing and potential customers as per guidelines.

·      Assist senior staff in generating and following up on leads.

·      Convince clients, schedule appointments, and manage the sales pipeline.

·      Track sales efforts and monitor results to ensure alignment with targets.

Customer Relationship Management

·      Liaise between customers and the company to provide up-to-date status on service, pricing, and new product releases.

·      Collect customer feedback and conduct market research to inform business strategy and product development.

·      Maintain CRM systems to manage lead generation, track interactions, and store customer information.

Market & Competitor Analysis

·      Stay informed about the latest products, market trends, and competitors to provide insights for business strategy.

·      Increase business opportunities through various routes to market.

Required Skills & Qualifications

·      Strong communication and interpersonal skills.

·      Proficient in email marketing, cold calling, and LinkedIn outreach.

·      Experience in data mining and CRM systems.

·      Ability to prepare detailed reports and commercial proposals.

·      Strong analytical and organizational skills.

·      Ability to work independently and as part of a team.

·      Understanding of market research and customer feedback processes.

Performance Metrics

·      Number of new leads generated.

·      Conversion rate of leads to appointments and sales.

·      Quality and timeliness of proposals and reports.

·      Customer satisfaction and feedback.

·      Sales targets and revenue growth.

Function: → Project Management

• Project Management

Responsibilities:

• Would be responsible for Program Management - Manage multiple challenging projects concurrently from initiation through execution and closure.
• Monitor project progress throughout the project life cycle, and communicate project status effectively to senior management through reports, presentations, and individual meetings.
• Build and provide direction to project teams, create and foster communication among team members
• Manage Kick- Meetings (geographical multi-vertical Fortune 1000 Global customers)
• Customer Engagement - coordinating with Internal and external stakeholders.
• Would enable Presales & Pilots for Tech Wins.
• Would support contract & SOW reviews & address prospect concerns during the sales process.
• Identify resource needs, constraints, and interdependencies.
• Capture and manage project risks and issues and associated mitigation strategies.
• Proactively engage other members and collaborate with the organization with specific subject knowledge to resolve issues or provide assistance.
• Monitor and control project budgets.
• Provide project management training, assistance, and mentoring on project management methodologies, tools, and techniques.
• Utilize analytical skills to make critical decisions and recommendations to solve project-related problems.
• Resource Planning & mentoring the internal team.
• Lead New Initiatives - Enable brainstorming sessions with the team to gather innovative approaches.

Requirements:

• Hands-on experience in project management roles and delivering multiple and complex projects.
• (Operations / Transitions / Migrations/ Supply Chain/ Procurement-S2P, P2P and S2C).
• Candidates having enterprise software background in the initial career phase and gradually moving to Project Management role.
• Experience in handling complex large projects and risk management.
• Excellent stakeholder management skills.
• Project artifacts Documentation and sign-off.
• Good at Team Management
• Excellent oral & written communication skills
• Should be proficient in client interactions.

We aspire to build a high-quality, innovative & robust software. If you are a hands-on platform builder with significant experience in developing scalable data platforms, look no further. Click on Apply and we will reach out to you soon.

Your responsibilities as an Engineer: 

•     Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.

•     Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.

•     Prepares and installs solutions by determining and designing system specifications, standards, and programming.

•     Improves operations by conducting systems analysis; recommending changes in policies and procedures.

•     Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.

•     Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment

•     Participate in educational opportunities & read professional publications;

•     Protects operations by keeping information confidential.

•     Provides information by collecting, analyzing, and summarizing development and service issues.

•     Accomplishes engineering and organization mission by completing related results as needed.

•     Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.

Skill sets we require:

•     Proven work experience as a Software Engineer or Software Developer

•     Experience designing interactive applications

•     Ability to develop software in or other programming languages like JIRA or Postman

•     Excellent knowledge of relational databases, MYSQL and Restful API

•     Experience developing web applications using at least one popular web framework (Laravlel, Codeigniter and Magento)

•     Experience with test-driven development

•     Proficiency in software engineering tools

•     Ability to document requirements and specifications

Experience & Pedigree: 

•     Bachelor’s/Master’s degree in Computer Science Engineering or equivalent

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders

• Proficient understanding of web markup, including HTML5, CSS3
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding and knowledge of advanced JavaScript libraries and frameworks, such as AngularJS, KnockoutJS, BackboneJS, ReactJS, DurandalJS etc.
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as Git
• Good understanding of SEO principles and ensuring that application will adhere to them