Client Service Executive

Should have at least 1 to 3 years of project/program management experience in Financial Services/Banking/NBFC/Fintech companies only.

Hands-on proficiency in data analysis and SQL querying, with ability to work on large datasets

Ability to lead end-to-end implementation projects and manage cross-functional teams effectively.

Experience in process analysis, optimization, and mapping for operational efficiency.

Strong client-facing communication and stakeholder management capabilities.

Good expertise in financial operations processes and workflows with proven implementation experience.

We’re looking for a talented UI/UX Designer (Product Design) to join Brainstorm Force and help shape the future of our SaaS apps, web apps, WordPress plugins, and admin interfaces. Your role will focus on creating intuitive and user-friendly product experiences that solve real-world problems. You’ll work closely with product managers and developers to ensure our products not only look amazing but function flawlessly.

This is a remote position, so you can work from anywhere in the world. You’ll collaborate with a diverse and dynamic team to bring product ideas to life and improve the user experience across our product suite.

Why You’ll Love Working With Us

• Remote work
• Flexible working hours
• Competitive pay
• Paid time off
• Allowances for setting up workspace
• Excellent work-life balance
• Career growth opportunities

Key Responsibilities:

• Design intuitive interfaces: Create user-friendly designs for SaaS apps, web apps, WordPress plugins, and admin interfaces.
• Collaborate with teams: Work closely with product managers, developers, and marketing teams to translate business requirements into effective product designs.
• Develop prototypes and wireframes: Create wireframes, user flows, and interactive prototypes that clearly communicate design ideas and user interactions.
• Maintain design systems: Build and update design systems to ensure consistency and efficiency across all product touchpoints.
• Implement pixel-perfect designs: Partner with developers to ensure accurate and high-quality execution of UI designs.
• Conduct user research: Perform user testing and gather feedback to inform design decisions, iterating as necessary to improve usability.
• Design core product elements: Focus on key product interfaces such as dashboards, settings, and reporting tools, ensuring a balance between functionality and user experience.
• Stay updated on trends: Keep up-to-date with the latest design trends and best practices, incorporating them to elevate the product experience.

What You Need to Know:

• At least 2 years of professional experience as a UI/UX Designer, preferably working on SaaS apps, web apps, or complex digital products.
• Proficient in Figma, Sketch, and Adobe Creative Suite for designing user interfaces and managing design assets.
• Skilled in designing for SaaS, web apps, and complex interfaces, ensuring usability and seamless user experiences.
• Experienced in building and maintaining design systems that drive consistency and efficiency across products.
• Strong ability to create wireframes, mockups, and interactive prototypes that effectively communicate design concepts.
• Knowledgeable about accessibility standards and inclusive design practices to ensure designs are usable for all audiences.
• Basic understanding of front-end technologies like HTML, CSS, and JavaScript to better collaborate with developers.
• Familiar with data visualization techniques, designing intuitive dashboards that present information clearly.
• Experienced in user testing tools and methods, validating design decisions through real user feedback.

Tools We Use:

• Figma for UI/UX design, wireframes, prototypes, and maintaining design systems.
• Adobe Creative Suite (Photoshop, Illustrator) for asset creation.
• UserTesting, Maze for conducting user research and usability testing.

Bonus Points If You Also Have:

• Experience designing SaaS products with complex workflows and user interactions.
• Experience with WordPress, particularly designing UI/UX for plugins or admin panels.
• Knowledge of admin interfaces, dashboards, or reporting systems.
• Basic front-end development skills like HTML, CSS, and JavaScript.
• Understanding of data visualization and its application in user interfaces.

Your Superpowers:

• You ensure every design element is polished and accurate, with no detail overlooked.
• You have a knack for breaking down intricate tasks into intuitive and easy-to-use designs.
• You tackle design challenges with innovative solutions that enhance the user experience.
• Data-driven design decisions that balance aesthetics with functionality.
• You proactively identify and address user pain points, creating solutions that enhance usability.

You Might Not Be a Good Fit If:

• You struggle to create clear and user-friendly interfaces.
• You find it challenging to balance user needs with design aesthetics.
• You have trouble collaborating effectively with cross-functional teams.
• You miss opportunities to simplify workflows or improve usability.

We are looking for an enthusiastic and dynamic individual to join Upland India as a Senior Software Engineer I (Backend) for our Panviva product. The individual will work with our global development team.

What would you do?

• Develop, Review, test and maintain application code
• Collaborating with other developers and product to fulfil objectives
• Troubleshoot and diagnose issues
• Take lead on tasks as needed
• Jump in and help the team deliver features when it is required

What are we looking for?

Experience

• 5 + years of experience in Designing and implementing application architecture
• Back-end developer who enjoys solving problems
• Demonstrated experience with the .NET ecosystem (.NET Framework, ASP.NET, .NET Core) & SQL server
• Experience in building cloud-native applications (Azure)
• Must be skilled at writing Quality, scalable, maintainable, testable code

Leadership Skills

• Strong communication skills
• Ability to mentor/lead junior developers

Primary Skills: The candidate must possess the following primary skills:

• Strong Back-end developer who enjoys solving problems
• Solid experience NET Core, SQL Server, and .Net Design patterns such as Strong Understanding of OOPs Principles, .net specific implementation (DI/CQRS/Repository etc., patterns) & Knowing Architectural Solid principles, Unit testing tools, Debugging techniques
• Applying patterns to improve scalability and reduce technical debt
• Experience with refactoring legacy codebases using design patterns
• Real-World Problem Solving
• Ability to analyze a problem and choose the most suitable design pattern
• Experience balancing performance, readability, and maintainability
• Experience building modern, scalable, reliable applications on the MS Azure cloud including services such as:
• App Services
• Azure Service Bus/ Event Hubs
• Azure API Management Service Azure Bot Service
• Function/Logic Apps
• Azure key vault & Azure Configuration Service
• CosmosDB, Mongo DB
• Azure Search
• Azure Cognitive Services

Understanding Agile Methodology and Tool Familiarity

• Solid understanding of Agile development processes, including sprint planning, daily stand-ups, retrospectives, and backlog grooming
• Familiarity with Agile tools such as JIRA for tracking tasks, managing workflows, and collaborating across teams
• Experience working in cross-functional Agile teams and contributing to iterative development cycles

Secondary Skills: It would be advantageous if the candidate also has the following secondary skills:

• Experience with front-end React/Jquery/Javascript, HTML and CSS Frameworks
• APM tools - Worked on any tools such as Grafana, NR, Cloudwatch etc.,
• Basic Understanding of AI models
• Python

About Upland

Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually.

• Must have 5 to 10 years of experience on building highly scalable web based enterprise applications using Java/J2EE, Javascript

• Must have experience on front end development using javascript, ReactJS

• Architect and co-create, a highly scalable, available, resilient & distributed applications and multi-tenant Platforms
• Highly hands on with coding/designing, troubleshooting, debugging, monitoring, leading and developing a large scale multi-tenant software components on the Platform in Agile based methodology to provide self-service capabilities (MUST HAVE)
• Must have knowledge of Data structures, must have ability to solve data structure programs on platforms like hakerrank, leetcode  (MUST HAVE)
• Proficiency in engineering practices and writing high quality code, with expertise in Java/J2EE.

• Exposure to NOSQL DB and Relational database

• Exposure to RabbitMQ ,Kafka and Redis Cache

• Working in a team environment, contribute significantly to application solution design and to the high-level design of application software.
• Detailed design, code and test of Cloud Platform software. Provide automated test software in conjunction with application software.

Technical & Business Expertise:

-Hands on integration experience in SSIS/Mulesoft
- Hands on experience Azure Synapse
- Proven advanced level of writing database experience in SQL Server
- Proven advanced level of understanding about Data Lake
- Proven intermediate level of writing Python or similar programming language
- Intermediate understanding of Cloud Platforms (GCP) 
- Intermediate understanding of Data Warehousing
- Advanced Understanding of Source Control (Github)