Cutshort logo
Shipthis Inc logo
Client Service Executive
Client Service Executive
Shipthis Inc's logo

Client Service Executive

Shariba Tasneem's profile picture
Posted by Shariba Tasneem
1 - 1 yrs
₹5L - ₹6L / yr
Bengaluru (Bangalore)
Skills
Communication Skills
Tech Support
Customer Support
SaaS
SaaS Support

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal - Evolve Freight forwarders towards Digitalized operations and help them become more efficient.

As a company, we're just the right size for every person to take initiative and make things happen. Join us on this journey to make a difference in how Digitalization evolves the Freight Forwarding industry.


Learn more at www.shipthis.co


JOB DESCRIPTION


Role Overview:

Shipthis is hiring proactive individuals to join our Customer Support team. As a Client Service Executive, you’ll resolve technical issues, manage escalations, and maintain customer satisfaction while working rotational shifts, including weekends, on a team rotation basis

This role suits candidates with strong communication skills, technical aptitude, and a passion for problem-solving.

Who are we looking for?

Shipthis seeks motivated and energetic individuals who can contribute to our Customer Support endeavor, work in a dynamic environment, and work proactively.

  • Take ownership of customer issues reported and see problems through to resolution
  • Research, diagnose, troubleshoot, and identify solutions to resolve customer issues
  • Follow standard procedures for escalation of unresolved issues to the appropriate internal teams
  • Provide prompt and accurate feedback to customers
  • Ensure proper recording and closure of all issues
  • Prepare accurate and timely reports
  • Document knowledge in the form of knowledge base tech notes and articles
  • Follow the SLA for issues concerning the severity.

Desired qualifications include

Proven working experience in enterprise technical support, IT support, or as a technical engineer is preferred

  • Must be flexible to work the Rotational shifts.
  • Excellent client-facing skills
  • Excellent written and verbal communication skills
  • Deep knowledge of the product that the technician is supporting.
  • Basic knowledge of JavaScript and JSON is an added advantage

We welcome candidates

  • Who is Immediate Joining
  • Female candidates returning to work after a career break are strongly encouraged to apply
  • Whether you're seasoned or just starting out, if you have the skills and passion, we invite you to apply.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, age, marital status, or disability status.


JOB SYNOPSIS

Job Role: Client Service Executive

Location: Bangalore

Job type: Full-time, permanent

Work Schedule: Flexible rotational shifts, including weekends on a team rotation basis

Experience: (1-2) years

Industry Type: Software Product

Functional Area: Customer Support

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

About Shipthis Inc

Founded :
2018
Type :
Products & Services
Size :
20-100
Stage :
Bootstrapped

About

At Shipthis, we work to build a better future and make meaningful changes in the freight forwarding industry. Our team members aren't just employees. We are comprised of bright, skilled professionals with a single straightforward goal—to Evolve Freight forwarders towards Digitalized operations, enhance efficiency, and drive lasting change.

As a company, we're just the right size for every person to take initiative and make things happen. Join us in reshaping the future of logistics and be part of a journey where your contributions make a tangible difference.

Read more

Tech stack

skill iconJavascript
TypeScript
skill iconAngular (2+)
skill iconPython
skill iconMongoDB

Candid answers by the company

What does the company do?
What is the location preference of jobs?

Shipthis is a SaaS platform which helps the Freight Forwarders to get digitized.

Company social profiles

bloginstagramlinkedintwitterfacebookgithub

Similar jobs

Wissen Technology
at Wissen Technology
4 recruiters
Vijayalakshmi Selvaraj
Posted by Vijayalakshmi Selvaraj
Pune
7 - 11 yrs
₹4L - ₹30L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconAngular (2+)
skill iconAngularJS (1.x)
ASP.NET
+3 more

Job Description: 

Ideal experience required – 6-8 years

  • Mandatory hands-on experience in .Net Core (8)
  • Mandatory hands-on experience in Angular (10+ version required)
  • Azure and Microservice Architecture experience is good to have.
  • No database or domain constraint

 

Skills:

  • 7 to 10 years of working experience in managing .net projects closely with internal and external clients in structured contexts in an international environment.
  • Strong knowledge of .Net Core, .NET MVC, C#, SQL Server & JavaScript
  • Working experience in Angular
  • Familiar with various design and architectural patterns
  • Should be familiar with Git source code management for code repository.
  • Should be able to write clean, readable, and easily maintainable code.
  • Understanding of fundamental design principles for building a scalable application
  • Experience in implementing automated testing platforms and unit test. 

Nice to have:

  • AWS
  • Elastic Search
  • Mongo DB

Responsibilities:

  • Should be able to handle modules/project independently with minor supervision.
  • Should be good in troubleshooting and problem-solving skills.
  • Should be able to take complete ownership of modules and projects.
  • Should be able to communicate and coordinate with multiple teams.
  • Must have good verbal & written communication skill.

 

Read more
Hitech Enterprises
Mumbai
0 - 0 yrs
₹3000 - ₹5000 / mo
Computer Networking

🚀 Digital Marketing Interns Wanted! Join Hi Tech Enterprises 🚀

📍 Location: Remote / Mumbai / Bhavnagar

📅 Duration: 3-6 months (with potential for full-time employment)

💰 Stipend: Performance-based


About Us:

Hi Tech Enterprises (www.hitechenterprise.in) is a cutting-edge IT services and digital marketing firm specializing in software development, AI solutions, web & mobile apps, SaaS, CRM, and performance marketing. We are looking for enthusiastic Digital Marketing Interns to join our growing team!


What You’ll Do:

✅ Assist in planning and executing digital marketing campaigns

✅ Work on SEO strategies (on-page & off-page) to improve website rankings

✅ Manage social media content, engagement, and ads (Facebook, Instagram, LinkedIn)

✅ Conduct keyword research & optimize content for search engines

✅ Support email marketing campaigns and automation

✅ Analyze marketing data and provide insights

✅ Stay updated with the latest digital marketing trends


What We’re Looking For:

🎯 Passion for digital marketing & eagerness to learn

🎯 Basic knowledge of SEO, social media, and PPC (Google Ads, Meta Ads)

🎯 Familiarity with tools like Google Analytics, SEMrush, or Canva is a plus

🎯 Strong writing & communication skills

🎯 Self-motivated, creative, and detail-oriented


What You’ll Get:

🚀 Hands-on experience with real marketing campaigns

🚀 Mentorship from industry experts

🚀 Certification of completion

🚀 Opportunity for a full-time role based on performance


📩 Apply Now: Send your resume

For more details, visit www.hitechenterprise.in

Join us and take the first step in your Digital Marketing career! 🌟

Read more
Psych X86 Technologies
at Psych X86 Technologies
1 recruiter
Ankitesh Jha
Posted by Ankitesh Jha
Remote only
0 - 3 yrs
₹5L - ₹6L / yr
skill iconReact Native
skill iconReact.js

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Responsibilities

  • Build pixel-perfect, buttery smooth UIs across both mobile platforms.
  • Leverage native APIs for deep integrations with both platforms.
  • Diagnose and fix bugs and performance bottlenecks for performance that feels native.
  • Reach out to the open source community to encourage and help implement mission-critical software fixes—React Native moves fast and often breaks things.
  • Maintain code and write automated tests to ensure the product is of the highest quality.
  • Transition existing React web apps to React Native.

Skills

  • Firm grasp of the JavaScript (and TypeScript or ClojureScript) language and its nuances, including ES6+ syntax
  • Knowledge of (functional or object-oriented) programming
  • Ability to write well-documented, clean Javascript code
  • Rock solid at working with third-party dependencies and debugging dependency conflicts
  • Familiarity with native build tools, like XCode, Gradle (Android Studio, IntelliJ)
  • Understanding of REST APIs, the document request model, and offline storage
  • Experience with automated testing suites, like (Jest or Mocha)
Read more
iQ Innovation Hub
at iQ Innovation Hub
1 recruiter
Shivani Kawade
Posted by Shivani Kawade
Pune
5 - 8 yrs
₹6L - ₹8L / yr
skill iconJavascript
Angular
User Interface (UI) Development
skill iconHTML/CSS
User Interface (UI) Design
+6 more
Job Title/Designation : Senior UI Developer

Roles and Responsibilities : Angular UI Development

Desired Candidate Profile : Overall 5+ years of experience covering the areas as listed below :

- Ability to understand the customer requirements and accordingly work on business driven UI.
- Excellent hands-on experience in UI framework like angular latest version 6/7/8/9 .
- Excellent hands-on experience in HTML, CSS, bootstrap, JavaScript, typescript, protractor & karma (Angular testing).
- Expertise in designing responsive web applications.
- Experience on jQuery, React, Node.js will be a plus point.
- Experience using REST API's.
- Experience in designing Mock-ups using any tool like Mock flow.
- Experience with version control repositories such as Git/Bitbucket.
Read more
Episource
at Episource
11 recruiters
Ahamed Riaz
Posted by Ahamed Riaz
Mumbai
5 - 12 yrs
₹18L - ₹30L / yr
Big Data
skill iconPython
skill iconAmazon Web Services (AWS)
Serverless
DevOps
+4 more

ABOUT EPISOURCE:


Episource has devoted more than a decade in building solutions for risk adjustment to measure healthcare outcomes. As one of the leading companies in healthcare, we have helped numerous clients optimize their medical records, data, analytics to enable better documentation of care for patients with chronic diseases.


The backbone of our consistent success has been our obsession with data and technology. At Episource, all of our strategic initiatives start with the question - how can data be “deployed”? Our analytics platforms and datalakes ingest huge quantities of data daily, to help our clients deliver services. We have also built our own machine learning and NLP platform to infuse added productivity and efficiency into our workflow. Combined, these build a foundation of tools and practices used by quantitative staff across the company.


What’s our poison you ask? We work with most of the popular frameworks and technologies like Spark, Airflow, Ansible, Terraform, Docker, ELK. For machine learning and NLP, we are big fans of keras, spacy, scikit-learn, pandas and numpy. AWS and serverless platforms help us stitch these together to stay ahead of the curve.


ABOUT THE ROLE:


We’re looking to hire someone to help scale Machine Learning and NLP efforts at Episource. You’ll work with the team that develops the models powering Episource’s product focused on NLP driven medical coding. Some of the problems include improving our ICD code recommendations, clinical named entity recognition, improving patient health, clinical suspecting and information extraction from clinical notes.


This is a role for highly technical data engineers who combine outstanding oral and written communication skills, and the ability to code up prototypes and productionalize using a large range of tools, algorithms, and languages. Most importantly they need to have the ability to autonomously plan and organize their work assignments based on high-level team goals.


You will be responsible for setting an agenda to develop and ship data-driven architectures that positively impact the business, working with partners across the company including operations and engineering. You will use research results to shape strategy for the company and help build a foundation of tools and practices used by quantitative staff across the company.


During the course of a typical day with our team, expect to work on one or more projects around the following;


1. Create and maintain optimal data pipeline architectures for ML


2. Develop a strong API ecosystem for ML pipelines


3. Building CI/CD pipelines for ML deployments using Github Actions, Travis, Terraform and Ansible


4. Responsible to design and develop distributed, high volume, high-velocity multi-threaded event processing systems


5. Knowledge of software engineering best practices across the development lifecycle, coding standards, code reviews, source management, build processes, testing, and operations  


6. Deploying data pipelines in production using Infrastructure-as-a-Code platforms

 

7. Designing scalable implementations of the models developed by our Data Science teams  


8. Big data and distributed ML with PySpark on AWS EMR, and more!



BASIC REQUIREMENTS 


  1.  Bachelor’s degree or greater in Computer Science, IT or related fields

  2.  Minimum of 5 years of experience in cloud, DevOps, MLOps & data projects

  3. Strong experience with bash scripting, unix environments and building scalable/distributed systems

  4. Experience with automation/configuration management using Ansible, Terraform, or equivalent

  5. Very strong experience with AWS and Python

  6. Experience building CI/CD systems

  7. Experience with containerization technologies like Docker, Kubernetes, ECS, EKS or equivalent

  8. Ability to build and manage application and performance monitoring processes

Read more
Instantpay
NCR (Delhi | Gurgaon | Noida)
2 - 8 yrs
₹0L - ₹5L / yr
RESTful APIs
skill iconJavascript
skill iconHTML/CSS
MySQL
skill iconPHP
+2 more
Job brief We are looking for a Software Engineer (PHP) who is dedicated to his craft, writes code that is proud of and can hit the ground running. We need you to write beautiful, fast PHP to a high standard, in a timely and scalable way that improves the code-base of our product in meaningful ways. If you have excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you. You’ll work closely with our engineers to ensure system consistency and improve user experience. You will be a part of a team that is responsible for all aspects of the ongoing software development from the initial specification, through to developing, testing and launching. Ultimately, you should be able to develop and maintain functional and stable web applications to meet our company’s needs. Responsibilities * Write “clean”, well designed code, following industry best practices * Produce detailed specifications * Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality * Contribute in all phases of the development lifecycle * Develop and deploy new features to facilitate related procedures and tools if necessary * Strong knowledge of PHP web frameworks (such as CodeIgniter, Laravel) * Understanding the fully synchronous behavior of PHP * Understanding of MVC design patterns * Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3 * Knowledge of object oriented PHP programming * Understanding accessibility and security compliance * Strong knowledge of the common PHP or web server exploits and their solutions * Understanding fundamental design principles behind a scalable application * User authentication and authorization between multiple systems, servers, and environments * Integration of multiple data sources and databases into one system * Familiarity with limitations of PHP as a platform and its workarounds * Creating database schemas that represent and support business processes * Familiarity with SQL/NoSQL databases and their declarative query languages * Proficient understanding of code versioning tools, such as Git * Strong Logical and Analytical Reasoning. * Open to learn new technologies. * Should be enthusiastic to work in a startup environment Requirements * Proven software development experience in PHP * Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc * Good knowledge of relational databases, version control tools and of developing web services * Experience in common third-party APIs * Passion for best design and coding practices and a desire to develop new bold ideas * Professional degree in Computer Science, Engineering or a related subject
Read more
Fintech Hire
Agency job
via Novo tree minds by Pranamya Devadiga
Remote, Mumbai
6 - 9 yrs
₹12L - ₹15L / yr
skill iconReact.js
skill iconJavascript
skill iconRedux/Flux
skill iconHTML/CSS
Object Oriented Programming (OOPs)
You will be an integral member in the design, analysis, development and deployment efforts
for multiple enterprise application projects to solve complex business problems.
 You will help develop new features or improvements in the existing workflow.
 You will be responsible for writing modular, scalable, optimized and reusable code.
 Ensuring technical feasibility and product requirement.
 Analyze specifications and business needs to determine appropriate technologies and
configurations to meet those business requirements
Desired Skills:
 Must have experience in React.js with proficiency in HTML5, CSS3, JavaScript
 Have good knowledge of OOPs concept.
 Extensive knowledge of web technologies and building large-scale web applications
 Expertise with cross-browser platforms and design constraints on the web
 Experience building responsive user interfaces that work seamlessly across mobile, tablet
and desktop web platform
 Translate storyboards and use cases into functional applications
 Must have experiences in any state management tools like Redux, Flux and Mobx
 Sound knowledge of Front-end testing tools like Jest and Enzyme
 Should have good knowledge of build tools like web pack
 Should have exposure to different UI libraries like MaterialUI, ant
Read more
MNC
MNC
Agency job
Remote only
4 - 8 yrs
₹7L - ₹10L / yr
skill iconJava
J2EE
skill iconSpring Boot
Hibernate (Java)
java ,spring,hibernate

  • Proven hands-on Software Development experience
  • Proven working experience in Java development
  • Hands on experience in designing and developing applications using Java EE platforms
  • Object Oriented analysis and design using common design patterns.
  • Profound insight of Java and JEE internals (Classloading, Memory Management, Transaction management etc)
  • Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
  • Experience in the Spring Framework
  • Experience as a Sun Certified Java Developer
  • Experience in developing web applications using at least one popular web framework (JSF, Wicket, GWT, Spring MVC)
  • Experience with test-driven development
Read more
company logo
Agency job
via Acadecraft by Srashti Jain
Remote, Noida, NCR (Delhi | Gurgaon | Noida)
3 - 6 yrs
₹2L - ₹5L / yr
User Interface (UI) Design
User Experience (UX) Design
skill iconHTML/CSS
skill iconBootstrap
Adobe Photoshop
Job description
Please Connect me On Linkedin or DM me for resume Shrashti jain

Responsibilities: Being UX/UI Developer, you it shall be your responsibility to fastest deliver the design on time. Good Knowledge of latest technology, and Responsive Design. You will be a part of an agile delivery team and work closely with Development Team You will be responsible for developing responsive web applications for amazing user experience. Technical Skills:- Excellent HTML5, CSS3 skills Excellent PhotoShop skill, should be able to make well layered PSDs. Excellent PhotoShop skill, should be able to make well mobile App (Android, IOS)design Excellent PSD to HTML/CSS skills Table-Less Website layout building Developing cross-browser and cross-platform compatible solutions Experience with Mobile Tablet responsive web design. Good JavaScript programming skills Experience of integrating HTML CSS with server-side code(PHP) templates to produce dynamic pages with flexible layout Knowledge of building HTML Email Experience with Responsive web design Experience with jQuery Experience with WordPress
Preferred Skills:- Knowledge of working with JavaScript frameworks like Angular, Backbone, Ember etc. Knowledge of CSS pre-processor like LESS, SAAS Experience with emerging web technologies such as HTML5 and CSS3 Good understanding of Web Accessibility Experience with front-end framework like Bootstrap, Boilerplate
Read more
PayU
at PayU
1 video
6 recruiters
Deeksha Srivastava
Posted by Deeksha Srivastava
NCR (Delhi | Gurgaon | Noida)
2 - 5 yrs
₹5L - ₹10L / yr
Selenium Web driver
skill iconJava
locust

Must have:-

 

Locust
jMeter
Core Java
Selenium Webdriver with java
Rest Assured Library
API Testing - using postman & Rest Assured Library
SQL

Hands on experience REST service.

 

 

Experience Level:- 2.5 to 4.5 years

 

Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos