Process Associate

Internship Title: Website Operations Intern

Description:

The Website Operations Intern will be responsible for managing the day-to-day operations of the CityHangAround platform. The intern will support website management activities including reviewing business listings, organizing categories, monitoring customer orders, and ensuring the platform runs smoothly. This role requires attention to detail, coordination with internal teams, and maintaining accurate information on the website.

Key Responsibilities:

• Review and approve business listings on the CityHangAround website
• Manage and update category listings on the platform
• Monitor and track customer orders on the website
• Ensure listings and information on the platform are accurate and updated
• Coordinate with internal teams for listing updates and issue resolution
• Assist in maintaining smooth daily operations of the website

Strong Behavioral Research / Behavioral Insights / Consumer Behavior Research Profiles

Mandatory (Experience 1): Must have 2+ years of experience in Behavioral Research, Consumer Behavior Analysis, Behavioral Science, or Market Research, focusing on understanding user motivations, decision patterns, and digital behavior

Mandatory (Experience 2): Must have hands-on experience conducting primary and secondary research, including qualitative and quantitative research methods such as interviews, ethnographic studies, surveys, behavioral experiments, and observational research

Mandatory (Experience 3) : Experience analyzing user behavior patterns, engagement trends, and digital interaction journeys to generate insights that influence product design, feature development, or platform experience improvements

Mandatory (Experience 4): Must have exposure to data analysis or data mining of user behavior datasets, combining research insights with behavioral data to identify patterns, anomalies, or opportunities for product innovation

Mandatory (Skills 1): Strong understanding of Behavioral Science principles such as Cognitive Bias, Cognitive Dissonance, System 1 & System 2 Thinking, Decision Science, or Consumer Psychology

Mandatory (Skills 2): Experience in testing concepts, prototypes, or product ideas through usability testing, concept validation, or behavioral experimentation to evaluate user response and product effectiveness

Mandatory (Skills 3): Ability to synthesize research findings into actionable insights, hypotheses, and recommendations for Product, Design, or Business teams

Mandatory (Skills 4): Basic understanding of UI/UX and digital product journeys, including how users interact with mobile apps or web platforms, though this is not a design role

Mandatory (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)

Candidates from institutes with strong behavioral research exposure are preferred

Mandatory (Company): Candidates from B2C consumer product organizations where user behavior is closely tracked and analyzed, such as consumer tech, fintech, e-commerce, or digital platforms

Mandatory (Note):This is not a pure UX Researcher or Data Analyst role. The client is looking for Design Thinking–oriented Behavioral Researchers who combine behavioral science, research methodologies, and behavioral data analysis to generate insights

Job Title:

Senior Full Stack Developer / Technical Lead – .NET & React

Experience:

10+ Years

Location: Chennai – T.Nagar / WFO

Job Summary:

We are looking for a highly experienced Senior Full Stack Developer / Technical Lead with strong expertise in .NET technologies and React. The ideal candidate should be comfortable handling multiple projects simultaneously, possess excellent communication skills, and be capable of leading and mentoring a team while delivering scalable, high-quality solutions.

Key Responsibilities:

·       Design, develop, and maintain scalable web applications using .NET (C#, ASP.NET Core, Web API) and React

·       Lead end-to-end project execution across multiple parallel projects

·       Handle project switching efficiently with minimal ramp-up time

·       Participate in architecture, design, and technical decision-making

·       Manage, mentor, and guide a team of developers

·       Conduct code reviews, ensure best practices, and maintain coding standards

·       Collaborate with Product Owners, QA, UI/UX, and Stakeholders

·       Ensure performance optimization, security, and application stability

·       Take ownership of delivery timelines and technical quality

·       Support production issues and provide root cause analysis

Required Technical Skills:

·       Strong hands-on experience in:

o  C#, ASP.NET, ASP.NET Core, Web API

o  React.js, Redux / Context API

o  HTML, CSS, JavaScript, TypeScript

·       Experience with RESTful APIs, Microservices (preferred)

·       Database expertise: SQL Server (mandatory), NoSQL (added advantage)

·       Experience with Entity Framework / Dapper

·       Familiarity with Azure / AWS (preferred)

·       Knowledge of CI/CD pipelines, Git, DevOps practices

·       Understanding of Agile / Scrum methodologies

Leadership & Soft Skills:

·       Excellent verbal and written communication skills

·       Proven experience in team handling and mentoring

·       Strong problem-solving and decision-making abilities

·       Ability to manage multiple stakeholders and priorities

·       Ownership mindset and accountability-driven approach

Nice to Have:

·       Experience working in product-based or fast-paced service environments

·       Exposure to high-availability and scalable systems

·       Client-facing experience

JOB DETAILS:

- Job Title: Lead DevOps Engineer

- Industry: Ride-hailing

- Experience: 6-9 years

- Working Days: 5 days/week

- Work Mode: ONSITE

- Job Location: Bangalore

- CTC Range: Best in Industry

Required Skills: Cloud & Infrastructure Operations, Kubernetes & Container Orchestration, Monitoring, Reliability & Observability, Proficiency with Terraform, Ansible etc., Strong problem-solving skills with scripting (Python/Go/Shell)

Criteria:

1.   Candidate must be from a product-based or scalable app-based start-ups company with experience handling large-scale production traffic.

2.   Minimum 6 yrs of experience working as a DevOps/Infrastructure Consultant

3.   Candidate must have 2 years of experience as an lead (handling team of 3 to 4 members at least)

4.   Own end-to-end infrastructure right from non-prod to prod environment including self-managed

5.   Candidate must have Self experience in database migration from scratch 

6.   Must have a firm hold on the container orchestration tool Kubernetes

7.   Should have expertise in configuration management tools like Ansible, Terraform, Chef / Puppet

8.   Understanding programming languages like GO/Python, and Java

9.   Working on databases like Mongo/Redis/Cassandra/Elasticsearch/Kafka.

10.   Working experience on Cloud platform -AWS

11. Candidate should have Minimum 1.5 years stability per organization, and a clear reason for relocation.

Description

Job Summary:

As a DevOps Engineer at company, you will be working on building and operating infrastructure at scale, designing and implementing a variety of tools to enable product teams to build and deploy their services independently, improving observability across the board, and designing for security, resiliency, availability, and stability. If the prospect of ensuring system reliability at scale and exploring cutting-edge technology to solve problems, excites you, then this is your fit.

Job Responsibilities:

● Own end-to-end infrastructure right from non-prod to prod environment including self-managed DBs

● Codify our infrastructure

● Do what it takes to keep the uptime above 99.99%

● Understand the bigger picture and sail through the ambiguities

● Scale technology considering cost and observability and manage end-to-end processes

● Understand DevOps philosophy and evangelize the principles across the organization

● Strong communication and collaboration skills to break down the silos

Job Requirements:

● B.Tech. / B.E. degree in Computer Science or equivalent software engineering degree/experience

● Minimum 6 yrs of experience working as a DevOps/Infrastructure Consultant

● Must have a firm hold on the container orchestration tool Kubernetes

● Must have expertise in configuration management tools like Ansible, Terraform, Chef / Puppet

● Strong problem-solving skills, and ability to write scripts using any scripting language

● Understanding programming languages like GO/Python, and Java

● Comfortable working on databases like Mongo/Redis/Cassandra/Elasticsearch/Kafka.

What’s there for you?

Company’s team handles everything – infra, tooling, and self-manages a bunch of databases, such as

● 150+ microservices with event-driven architecture across different tech stacks Golang/ java/ node

● More than 100,000 Request per second on our edge gateways

● ~20,000 events per second on self-managed Kafka

● 100s of TB of data on self-managed databases

● 100s of real-time continuous deployment to production

● Self-managed infra supporting

● 100% OSS

The Admissions Counsellor will serve as a trusted advisor to working professionals exploring higher education and upskilling opportunities. The role focuses on understanding each learner’s career goals, offering informed program guidance, and ensuring a smooth transition from enquiry to enrollment. This is a consultative, relationship-driven position that requires professionalism, strong communication skills, and the ability to support adult learners in making informed decisions.

Key Responsibilities

• Engage with prospective learners—primarily experienced professionals—through calls, email, and digital platforms to understand their academic and career aspirations.
• Provide personalized guidance on program suitability, learning pathways, fee structures, and enrollment procedures.
• Conduct meaningful conversations to assess the learner’s background and recommend programs aligned with their career progression.
• Build and maintain strong relationships through consistent follow-up and professional communication.
• Manage the end-to-end admissions cycle, ensuring timely application processing and a seamless learner experience.
• Maintain accurate and detailed records of all interactions and lead movements in CRM systems.
• Collaborate with academic, support, and operations teams to ensure smooth onboarding for newly enrolled candidates.
• Provide feedback to internal teams regarding learner expectations and market trends.
• Uphold Uni Athena’s communication standards and represent the brand with credibility and empathy.

Required Skills & Qualifications

• Bachelor’s degree in any discipline; postgraduate qualification is an advantage.
• Prior experience in admissions, counselling, customer success, EdTech, or consulting preferred.
• Excellent verbal and written communication skills suited for interacting with mid-career professionals.
• Strong listening, analytical, and advisory abilities.
• Ability to manage multiple leads, prioritize tasks, and meet deadlines without compromising relationship quality.
• Professional demeanor with a commitment to learner-centric service.
• Proficiency in CRM tools and digital communication platforms.

Twist Open UX provides consulting services in the areas of design and innovation. 

We are expanding our design team to keep pace with several exciting opportunities that are coming to us. We are on the lookout for UX designers, available to work at our studio in Bangalore. Candidates would require strong problem solving skills and independent self-direction. They would be required to work effectively in a team and handle client communication.

QUALITIES WE VALUE

Empathy for users who are different from you.

Executing UX design and visual design as a part of a multi-disciplinary team.

Collaborating on user experience planning.

Communicating with clients.

Researching interaction design trends.

Researching technology trends.

ROLE REQUIREMENTS

Two or more years of user experience design experience for software, web applications and/or mobile devices.

Strong conceptualisation ability, drawing skills and paper prototyping technique.

Cognisant of production timelines and having attention to detail.

Ability to create task flows, high fidelity wireframes, micro interactions as well as visual design.

Strong working knowledge of Figma, Sketch, Axure and associated UX design tools.

Experience with user interface design patterns and standard UX practices and heuristics.

Strong written and verbal communication skills.

ADDITIONAL

Bachelor’s or Master’s degree in interaction design, new media design or related design field.

Portfolio to accompany resume.

Background check and reference checks required upon hire.

• Strong proficiency with JavaScript and TypeScript
• Knowledge of Node.js and loopback 4 frameworks
• Understanding the nature of asynchronous programming and its quirks and workarounds
• Basic understanding of front-end technologies, such as React
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Understanding fundamental design principles behind a scalable application
• Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git