
Responsibilities
- Receive calls, emails, trip feedback, and send an initial response within the SLA’s.
- Document all information according to standard operating procedures
- Categorize the request/Label it according to SOP (Type and Criticality)
- Identify the RCA (Root cause analysis) and the action items and document it in the internal note. This will help in breaking the issue into smaller parts and understand the cause for it. Guidelines for identification of RCA are present in the SOP
- Follow up with the owner with the result of RCA to identify the action items.
- Respond back to the employee with the best possible solution.
- Monitor the resolution for a day (if required) and then close the ticket.
- Quality check for every call will be done on a real time basis.

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Company Description:
NonStop io Technologies, founded in August 2015, is a Bespoke Engineering Studio specializing in Product Development. With over 80 satisfied clients worldwide, we serve startups and enterprises across prominent technology hubs, including San Francisco, New York, Houston, Seattle, London, Pune, and Tokyo. Our experienced team brings over 10 years of expertise in building web and mobile products across multiple industries. Our work is grounded in empathy, creativity, collaboration, and clean code, striving to build products that matter and foster an environment of accountability and collaboration.
Brief Description:
NonStop io is seeking a proficient .NET Developer to join our growing team. You will be responsible for developing, enhancing, and maintaining scalable applications using .NET technologies. This role involves working on a healthcare-focused product and requires strong problem-solving skills, attention to detail, and a passion for software development.
Responsibilities:
- Design, develop, and maintain applications using .NET Core/.NET Framework, C#, and related technologies
- Write clean, scalable, and efficient code while following best practices
- Develop and optimize APIs and microservices
- Work with SQL Server and other databases to ensure high performance and reliability
- Collaborate with cross-functional teams, including UI/UX designers, QA, and DevOps
- Participate in code reviews and provide constructive feedback
- Troubleshoot, debug, and enhance existing applications
- Ensure compliance with security and performance standards, especially for healthcare-related applications
Qualifications & Skills:
- Strong experience in .NET Core/.NET Framework and C#
- Proficiency in building RESTful APIs and microservices architecture
- Experience with Entity Framework, LINQ, and SQL Server
- Familiarity with front-end technologies like React, Angular, or Blazor is a plus
- Knowledge of cloud services (Azure/AWS) is a plus
- Experience with version control (Git) and CI/CD pipelines
- Strong understanding of object-oriented programming (OOP) and design patterns
- Prior experience in healthcare tech or working with HIPAA-compliant systems is a plus
Why Join Us?
- Opportunity to work on a cutting-edge healthcare product
- A collaborative and learning-driven environment
- Exposure to AI and software engineering innovations
- Excellent work ethics and culture
If you're passionate about technology and want to work on impactful projects, we'd love to hear from you!


Very strong core Java/Spring developer
• Decent experience in implementing observability (monitoring/alerts) for Java apps
• Working experience in using CI/CD pipelines.
• Capable of working with scripting languages.
• Knowledge of Tibco BW is optional and we can upskill him in case he has other desired skills.
Job responsibilities:
. As Area Sales Manager working under the FMCG segment, an ideal candidate must perform the following responsibilities:
. Approaching potential leads and close them within a stipulated time frame.
. Create exclusive distributors and business associates for the company towards business growth.
. Looking after the entire business growth of the exclusive distributor and business associates.
. Keep abreast with stock report, Inventory, Product order, Re-order etc.
. Perform other sales, marketing and promotion related activities as and when instructed by the company .
. Finding and developing new markets and company.
. Training personnel and helping team members in developing their skills.
Requirements:
.Bachelor’s degree in business, marketing or related field.
. 5-7 yrs of experience in sales, marketing or related field.
. Strong communication skills.
.Ability to manage complex projects and multi-tasks.
. Excellent organizational skills.
. Proficient in MS-Office and Outlook.
Dear Candidate,
We are hiring for Salesforce Developer in our company. Below is the job description for the profile.
Experience - 1 to 2 Years
Job Description:-
1. Basic knowledge of HTML, CSS, Javascript, Core java and advance Java.
2. Knowledge of LWC, Apex, Visualforce Page, Aura Framework, CSS frameworks, Java Scripting, JQuery, and Lightning platform capabilities and limitations.
3. Develop Apex (classes and triggers), Lightning Components, and Visualforce to extend Salesforce in order to support business requirements.
4. Apex development and Visualforce page development.
5. Knowledge of designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports, Visualforce pages, dashboards, and email generation.
6. Familiarity with Services Oriented Design Principles (SOA) and web services.
7. Knowledge of Salesforce permissions, roles, reports, dashboards, and logical formulas.
8. Should have Good Communication Skills.
9. Certification: Any Salesforce certification would be a plus point.
10. Education: MSc (IT, CS), BE (IT, CS) BTech, MCA. ME, MTech (CS, IT) (2022, 2023) pass out only.
About the Company:
Gruslabs Software Solutions Private Limited is an offshore software development company run by a experience team. The company has expertise in the different technology spectrum. We provide a better work environment to grow technically and professionally.
For more info, please visit our website https://www.gruslabs.com/
Thanks & Regards
HR Team
a: Gruslabs Software Solutions Pvt Ltd | 301,304 Gravity Tower, Janjeerwala Square, Indore, Madhya Pradesh | 452001
• Ideal candidate should have knowledge on new automation tools and guide others on the same.
• Experience in developing BDD and TDD automation framework.
• Hands-on experience in test automation, performance testing and API automation testing.
• Proficiency in at least one programming language, preferably Java, JavaScript/TypeScript.
• Experience with cloud (AWS/Azure) and Continuous Integration CI/CD using Jenkins.
• Knowledge of Agile methodologies and coordination with onsite/offshore teams.
• Strong verbal and written communication skills.
• Expertise in test automation frameworks like TestNG or JUnit.
• Experience with tools, languages, and databases such as Jenkins, SQL, and Selenium.
• Ability to think outside the box and come up with creative solutions.
• Quick learning capability for new tools and technologies.
• Designing the initial test automation architecture for applications that cross multiple platforms and
technologies.
• Analysis of test results and reporting on the quality and effectiveness of the automation testing process.



Job Type : Permanent
Experience : 4-6 Years
Location : Work From Home (Gurgaon based company)
Skills :
- Node JS
- React JS
- Working in Agile Methodology
- Working Experience on Microservices & Dockers
Desired Profile :
- Feasibility assessments - Outline Risks , Design , Effort / Cost Estimate.
- Analyse, design, document, and agree - Solutions to meet requirements / timelines.
- Produce refined estimates of effort, time, resource, and costs for work requests.
- Work effectively with Product Managers and Product Owners to ensure delivery against agreed priorities.
- Develop code, perform peer code reviews, and complete integration tests.
Ensure delivery of high quality, fit-for-purpose solutions - Follow software development & architectural principals.
- Ensure all solutions maintain the integrity of data throughout capture, processing, and storage.
- Engage with the various testing teams, facilitating systems Test, UAT & other test phases.
- Ensure all software changes are prepared for deployment into PRODUCTION, following CPP's change control processes.
- Provide regular development progress reports to key stakeholders as necessary.
- Maintain effective documentation and share expertise with colleagues to eliminate single points of expertise within the team.
- Research the external environment, and where appropriate identify and recommend external partners for the delivery of best in class technologies suitable for CPP applications.
- Understanding the use cases (and/or user stories) in order to oversee the design of the architecture for the products to be built.
At Karza technologies, we take pride in building one of the most comprehensive digital onboarding & due-diligence platforms by profiling millions of entities and trillions of associations amongst them using data collated from more than 700 publicly available government sources. Primarily in the B2B Fintech Enterprise space, we are headquartered in Mumbai in Lower Parel with 100+ strong workforce. We are truly furthering the cause of Digital India by providing the entire BFSI ecosystem with tech products and services that aid onboarding customers, automating processes and mitigating risks seamlessly, in real-time and at fraction of the current cost.
A few recognitions:
- Recognized as Top25 startups in India to work with 2019 by LinkedIn
- Winner of HDFC Bank's Digital Innovation Summit 2020
- Super Winners (Won every category) at Tecnoviti 2020 by Banking Frontiers
- Winner of Amazon AI Award 2019 for Fintech
- Winner of FinTech Spot Pitches at Fintegrate Zone 2018 held at BSE
- Winner of FinShare 2018 challenge held by ShareKhan
- Only startup in Yes Bank Global Fintech Accelerator to win the account during the Cohort
- 2nd place Citi India FinTech Challenge 2018 by Citibank
- Top 3 in Viacom18's Startup Engagement Programme VStEP
What your average day would look like:
- Deploy and maintain mission-critical information extraction, analysis, and management systems
- Manage low cost, scalable streaming data pipelines
- Provide direct and responsive support for urgent production issues
- Contribute ideas towards secure and reliable Cloud architecture
- Use open source technologies and tools to accomplish specific use cases encountered within the project
- Use coding languages or scripting methodologies to solve automation problems
- Collaborate with others on the project to brainstorm about the best way to tackle a complex infrastructure, security, or deployment problem
- Identify processes and practices to streamline development & deployment to minimize downtime and maximize turnaround time
What you need to work with us:
- Proficiency in at least one of the general-purpose programming languages like Python, Java, etc.
- Experience in managing the IAAS and PAAS components on popular public Cloud Service Providers like AWS, Azure, GCP etc.
- Proficiency in Unix Operating systems and comfortable with Networking concepts
- Experience with developing/deploying a scalable system
- Experience with the Distributed Database & Message Queues (like Cassandra, ElasticSearch, MongoDB, Kafka, etc.)
- Experience in managing Hadoop clusters
- Understanding of containers and have managed them in production using container orchestration services.
- Solid understanding of data structures and algorithms.
- Applied exposure to continuous delivery pipelines (CI/CD).
- Keen interest and proven track record in automation and cost optimization.
Experience:
- 1-4 years of relevant experience
- BE in Computer Science / Information Technology

- In this role, you will Design, Develop and Deploy applications based on HTML, ReactJS, JS as front-end. You are a creative and technically skilled individual responsible for bringing great user experience and design to life. You create reusable, extensible, flexible, high-performing web applications from front end to back end.
- Execute in an agile environment using industry standard tools and delivering weekly code releases Develop and test for cross browser, cross platform applications.
- Experience in product designing, distributed architecture.
- Have a demonstrated track record of End to End product engineering responsibility


