Responsibilities
- Receive calls, emails, trip feedback, and send an initial response within the SLA’s.
- Document all information according to standard operating procedures
- Categorize the request/Label it according to SOP (Type and Criticality)
- Identify the RCA (Root cause analysis) and the action items and document it in the internal note. This will help in breaking the issue into smaller parts and understand the cause for it. Guidelines for identification of RCA are present in the SOP
- Follow up with the owner with the result of RCA to identify the action items.
- Respond back to the employee with the best possible solution.
- Monitor the resolution for a day (if required) and then close the ticket.
- Quality check for every call will be done on a real time basis.
Subodh Popalwar
Software Engineer, Memorres
About Moveinsync Technology Solutions
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Google Analytics- Proven work experience in SaaS, and B2B businesses
- Develop and implement strategies for SEO & marketing to drive quality traffic, engagement, & conversions.
- Eligible to lead and optimize all SEO practices including keyword research, on-page optimization, content optimization, technical SEO, and link-building.
- Proficiency in understanding all technical issues, communicating with developers, and making the website smoother & faster for users.
- Write high-quality content and collaborate with content writers to ensure all content is well-optimized and aligned with search intent.
- Familiar with competitor analysis to find the gaps, and opportunities for keywords, backlinks, and content.
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C#Experice:5-6 Years
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1. Minimum 5+ years of experience in C#, .Net Core, Web API, MVC, and Entity Framework.
2. Strong object-oriented programming skills.
3. Very good communication skills.
4. Experience with RESTful APIs to connect other backend services.
5. Should have developed more than 2 applications.
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JenkinsWe are seeking a skilled DevOps Engineer with 3+ years of experience to join our team on a permanent work-from-home basis.
Responsibilities:
- Develop and maintain infrastructure using Ansible.
- Write Ansible playbooks.
- Implement CI/CD pipelines.
- Manage GitLab repositories.
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Qualifications:
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- Expertise with Ansible and CI/CD pipelines.
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- Strong scripting skills.
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Aishwarya M
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Go Programming (Golang)As our company continues to grow, we’re looking for a Software Engineer to contribute to our cloud migration solutions that enable enterprise customers’ journey to the cloud, and lifecycle of their data in the cloud.
In This Role, You Will (But Not Limited To)
- End-to-end ownership of new feature development, from design, through implementation, testing, deployment, and maintenance in production
- Translating of high-level requirements and end-user use cases into design proposals, including integration with external services and constraints of underlying service infrastructure
- Maintaining constant focus on scalability, performance and robustness of a feature, on the top of base functional implementation
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- Documenting your own work and design solutions
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- Managing priorities of multiple tasks, providing up-to-date estimates for a milestone delivery
- 5+ of industry experience in technical leadership roles
- Solid knowledge of Go-Lang, Python, C/C++, SQL, shell scripting and Linux operating environment.
- End-to-end experience in design and development of highly scalable enterprise and cloud data products.
- Ability to challenge and redefine existing architectural fundamentals in order to provide next level of performance and scalability; ability to foresee post-deployment challenges.
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- Passion to deliver enterprise-grade products to customers and to continuously work with engineering team to refine the product in the field.
In a content critical age, Egnyte fuels business growth by enabling content-rich business processes, while also providing organizations with visibility and control over their content assets. Egnyte’s cloud-native content services platform leverages the industry’s leading content intelligence engine to deliver a simple, secure, and vendor-neutral foundation for managing enterprise content across business applications and storage repositories. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity. Investors include Google Ventures, Kleiner Perkins, Caufield & Byers, and Goldman Sachs. For more information, visit www.egnyte.com
Role - Sr. Media Strategist
About the company -
Our Client is a Mumbai-headquartered Creative & Business Transformation Company founded in 2015 & has a team of 1000+ members in 8 years. We are present in Bengaluru, New Delhi and London, UK.
We offer holistic solutions that include Digital Content, Search Engine Optimization, Technology, Design, Video Production, Photography, Media Planning & Buying, Influencer Management, Business Research & Consumer Research, Brand Building and more.
We are also a valued Google Premier Partner, Adobe Solution Partner, and Zoho Premium Partner to service the whole tech and media suite for businesses.
With the aim of going from India to the world, we want to grow & we want to take you on this journey of growth!
Primary Purpose:
Designing Digital Media Strategy that includes all Digital touch points (Bought, Owned and Earned). Framing media investment strategies for clients towards the accomplishment of their short term and long term goals.
Experience - 2+ years
Location - Mumbai
Major Responsibilities:
● Building a Creative Media Plan by selecting the right channels, formats and placements for the Client campaign within the client’s budget. Making media plans in response to the latest audience figures be it on Facebook, Youtube, Twitter, Mobile, VOIP etc.
● Presenting media proposals, including timings and cost breakdowns, helping clients to reach a final decision about their future advertising strategy.
● Monitor Digital Media Planning trends and competitor offerings to identify potential business avenues and improve current offerings.
● Managing budgets and maintaining advertising spend records
● Regular / daily updates with the buyer regarding campaign performances
● Course correction to be made in case of things not going as per the media plan
● Highlighting concerns / issues to the media head to resolve things quicker
● Regular calls / meetings with clients to understand
● Have in-depth knowledge of the quality audience for all Clients
● Analyze the overall work and proficiency of the interns / junior media strategists
● Reference/ research - share more/new ideas and be up to date with the latest happenings and news in the industry
● Attend all team meetings and give feedback/suggestions for account performance.
Python● Hands-on coding on Java/ GoLang, primarily for testing.
● Hands-on experience on more of TestNG, JUnit, Spring Test, GoLang testing, etc. OR
If you are a motivated developer who wants to move to testing.
● Ability to find bottlenecks & thresholds in existing code with the help of automation
tools.
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● Crisp understanding of various testing methodologies and categories.
● Ability to come up with, document and code test scenarios & test cases.
● Experience of working on ‘Agile + DevOps’ process management methodology.
● Experience in using one or more of RestAssured, SuperTest, Postman, Swagger.
Good To Have :
● Knowledge of other programming languages, like Javascript, Python etc
● Experience in using mocking frameworks
● Experience in using API testing frameworks
● Experience in Performance testing frameworks and the ability to design performance
tests
● Experience in some scripting languages, like Shell, Python etc.
● Good communication skills in English, both written and verbal
● Valid US Business visa
Roles & Responsibilities :
● Perform Test Automations, including creation & management of test scenarios,
documentation and coding tests.
● Environment set up for testing applications across channels like Web, Mobile and
Desktop as well as backend applications involving large scale data migration
● Create & manage automation reports and regularly communicate the same to the
team.
● Work with deployments teams and resolve any level issues for the system.
Identify partnership opportunities
Develop new relationships in effort to grow business and help company expand
Maintain existing business
Think critically when planning to assure project success
Must have experience in International sales in IT services
Selected intern's day-to-day responsibilities include:
1. Bringing authentic reviews from the respective college. (Preferably MBA)
2. Acting as POC for the college and Collegedunia
3. Working on marketing plans and carrying out campaigns to generate reviews for the brand
4. Minimum assured amount is subject to performance
This position is open for experienced professionals in the field of software testing. You will be working with an amazing team and will have tremendous opportunities to learn and grow quickly.We are looking for Quality Analyst to work on our product Faveo HELPDESK
Who are we looking for?
1 to 3 years of prior experience in QA
Proficient in Software testing
Role & responsibilities
Work on http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com
Review Faveo in terms of UI, usability etc.
Web security testing Performance testing Write manual test cases Test the web,
Mobile application manually Test the web
Mobile application using open source testing tools
Document the test result
We use Github for issue management
Technologies you will work on
Manual testing
Automated testing
Tools you will use
Git – Github
Basic IDE usage of any of these: NetBeans/Dreamweaver/Brackets/Sublime
Selenium
Candidates with prior knowledge of these tools will be preferred
Qualification/Interest
Should have completed testing course from reputed institute
Candidates from engineering, computer science and information technology background preferred
Team player, friendly, self-motivated, quick & self learner and be able to work autonomously
How can I apply?
You are invited to send us your complete resume
Attach previous work or portfolio or project details
Resume should have candidate photograph in it Mention Linkedin Profile URL in the resume
Do go over our company website http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com & LinkedIn profile before applying
Ethical Code
We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Software Engineer, Memorres