
Responsibilities
- Receive calls, emails, trip feedback, and send an initial response within the SLA’s.
- Document all information according to standard operating procedures
- Categorize the request/Label it according to SOP (Type and Criticality)
- Identify the RCA (Root cause analysis) and the action items and document it in the internal note. This will help in breaking the issue into smaller parts and understand the cause for it. Guidelines for identification of RCA are present in the SOP
- Follow up with the owner with the result of RCA to identify the action items.
- Respond back to the employee with the best possible solution.
- Monitor the resolution for a day (if required) and then close the ticket.
- Quality check for every call will be done on a real time basis.

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FULL STACK DEVELOPER
JOB DESCRIPTION – FULL STACK DEVELOPER
Location: Bangalore
Key Responsibilities:
Establish processes, SLAs, and escalation protocols for the support & maintenance of web applications
Manage stakeholders with effective communication & collaborate with cross functional teams to address issues and maintain business continuity.
Design, implement, unit test, and build business applications using React, React-Native, .Net Core, .Net 8, Azure/AWS and leveraging an agile methodology and latest tech like Agentic AI & Gihub Copilot.
Facilitate scrum ceremonies including sprint planning, retrospectives, reviews, and daily stand-ups·
Facilitate discussion, assessment of alternatives or different approaches, decision making, and conflict resolution within the development team
Develop and administer CI/CD pipelines in cloud-hosted Git repositories, and source control artifacts via Git in alignment with common branching strategies and workflows
Assist Software Designer/Implementers with the creation of detailed software design specifications
Participate in the system specification review process to ensure system requirements can be translated into valid software architecture
Integrate internal and external product designs into a cohesive user experience
Identify and keep track of metrics that indicate how software is performing
Handle technical and non-technical queries from the development team and stakeholders
Ensure that all development practices follow best practices and any relevant policies / procedures
Other Duties· Maintain project reporting including dashboards, status reports, road maps, burn down, velocity, and resource utilization.
Own the technical solution and ensure all technical aspects are implemented as designed. ·
Partner with the customer success team and aid in triaging and troubleshooting customer support issues spanning across a range of software components, infrastructure, integrations, and services, some of which target 24/7/365 availability
Flexible to work in rotational shift
Required Qualification
Previous experience of leading full stack technology projects with scrum teams and stakeholder management·
BTech or MTech in computer science, or related field·
3-5 years of experience.
Required Knowledge, Skills and Abilities: (Include any required computer skills, certifications, licenses, languages, etc)·
With Proficiency in .NET Core/.Net 8/, React, React-Native, Redux, Material, Bootstrap, Typescript, SCSS, Microservices, EF, LINQ, SQL, Azure/AWS, CI CD, Agile, Agentic AI, Github Copilot·
Azure Dev Ops, Design System, Micro front ends, Data Science·
Stakeholder management & excellent communication skills.
Must have skills
React - 3 years
React Native - 3 years
Redux - 1 years
Material UI - 1 years
Typescript - 1 years
Bootstrap - 1 years
Microservices - 2 years
SQL - 1 years
Azure - 1 years
Nice to have skills
.NET Core - 3 years
NET 8 - 3 years
AWS - 1 years
LINQ - 1 years
Job Title: Asst Manager-Business Development – PVC
Department: Sales & Marketing / Business Development
Reports to: Sales Head / Director
Designation: Asst Manager - Business Development
Location- Delhi, Kolkata, Chennai/Bangalore
Key Responsibilities:
Identify new business opportunities in domestic and international markets for PVC compounds.
Research market trends, competitor activities, and potential clients in sectors like wires & cables, automotive, footwear, profiles, pipes, and injection moulding.
Generate leads through networking, industrial directories, trade exhibitions, and digital platforms.
Develop and maintain long-term relationships with OEMs, converters, distributors, and key industry stakeholders.
Understand client requirements and offer suitable PVC compound grades or customized solutions.
Conduct technical discussions with clients in coordination with the R&D/technical team.
Achieve sales targets and contribute to the revenue growth of the company.
Prepare and submit quotations, negotiate pricing, and finalize orders.
Track sales performance, follow up on payments, and ensure customer satisfaction.
Work closely with production and R&D teams to ensure timely sample development and delivery.
Prepare periodic sales reports, forecasts, and competitor analysis for management review.
Provide inputs to management on market demand, pricing trends, and product improvements.
Represent the company at industry exhibitions, trade fairs, and seminars.
Promote the company’s products through presentations, technical discussions, and marketing initiatives.
Key Skills & Competencies:
Strong knowledge of PVC compounds, polymer industry applications, and market dynamics.
Proven track record in business development or industrial sales.
Excellent communication, negotiation, and networking skills.
Ability to understand technical specifications and coordinate with R&D/production teams.
Self-motivated, target-oriented, and willing to travel extensively.
Qualifications & Experience:
Education: Diploma/Degree in Plastics/Polymer/ Chemical Engineering, or MBA in Marketing (preferred).
Experience: 4–10 years in industrial sales/business development, preferably in PVC compounds or polymer industry.
Job Title: MIS Executive
Job Type - Full Time
Location – Indore
Summary/Objective:
The MIS Executive will be responsible for managing and analyzing data, generating reports, and providing insights to support effective decision-making within the organization. The role involves maintaining and enhancing the Management Information System (MIS) to ensure accurate and timely information flow.
Key Responsibilities:
· Collect, compile, and analyze data from various sources to create comprehensive reports.
· Develop and maintain efficient databases, ensuring data accuracy and integrity.
· Generate and distribute daily, weekly, and monthly reports to relevant stakeholders.
· Implement data validation and cleansing processes to ensure data accuracy.
· Collaborate with different departments to understand their data requirements and provide support in extracting relevant information.
· Identify and implement process improvements to enhance data quality and reporting efficiency.
· Conduct regular audits of data to identify and rectify discrepancies.
· Stay updated on industry trends and best practices in data management and reporting.
Qualifications/Requirements:
Education:
· Bachelor's degree in any field.
Experience:
· Minimum 6 Months - 1 year of proven experience in an MIS Executive role.
· Jewelry industry experience is good to have
Required Skills:
· Skilled in product costing analysis, order management, invoicing knowledge, and comprehensive inventory oversight.
· Strong analytical and problem-solving skills.
· Proficient in data analysis tools and Microsoft Excel.
· Database management systems and SQL.
· Excellent communication and interpersonal skills.
· Ability to work independently and collaboratively in a team.
· Detail-oriented with a high level of accuracy.
- Experience in development C# .net mvc
- Experience in Entity Framework, Linq
- Experience in Scripting (JavaScript, Jquery)
- Experience in MS SQL with Stored Procedures
- Good understanding on the SDLC
- Experience in Agile Methodology
- Good communication
Role – Java lead
Location – Bangalore
Job Description:
• Strong in java and Spring MVC
• Experience in client interaction
• Good communication skill
• Good interpersonal skill
• Team Handling skills
Enterprise Sales Manager/Senior Sales Manager: Salesforce sales
Location - India (Permanent Work From Home)
Website - http://www.srijan.net">www.srijan.net
We’re looking for Enterprise Sales Manager/Senior Sales Manager: Salesforce sales who will manage and close deals in Srijan accounts and prospects. The ideal candidate cultivates deep relationships with prospective customers, partnering with them to determine their needs and delivering world-class service. Furthermore, the ability to work cross-functionally with demand generation, Pre-Sales, and marketing teams to cultivate a pipeline is a must.
Passion, drive, and creativity are some of the basic skills that we look at, in this role. Experience in handling full-lifecycle sales in an individual contributor environment, along with working with partners to drive our business forward in the specified territory is key to being a successful Srijan representative.
Responsibilities:
- Identify new business opportunities within the companies in the US, who are invested or investing in Salesforce.
- Develop strong relationships and identify prospect needs at all decision-making levels.
- Influence client decisions and advocate for client needs to negotiate win-win solutions.
- Work closely with various teams including Delivery Operations, Pre-Sales, Marketing, and Accounts to ensure seamless implementation and effective growth.
- Collaborate effectively across internal teams and create an atmosphere of trust and open communication.
- Engage with our channel partners and various subject matter experts to drive sales opportunities.
- Travel to client meetings as needed.
The ideal candidate will have the following characteristics:
- Experience of 7+ years of sales/client origination experience in the US, with Salesforce experience.
- Demonstrated experience in selling complex software and services to enterprises and fortune 500’s.
-
Can work in US time zones.
- End-to-end sales experience with salesforce.
- Experience negotiating large strategic deals including all phases of client development: prospecting, proposal development, negotiation, and ongoing relationship management.
- Should have intellectual agility and an entrepreneurial mindset; demonstrates drive, initiative, energy, and sense of urgency in acquiring and serving clients.
- Experience and the know-how to work in a start-up, fast-paced technology environment.
- Confident presentation skills, and must have 'presence' in front of the C-suite customer with the communications skills to articulate a value proposition to a wide range of organizational and functional levels.
Engineering Manager (Bangalore, Remote option available) 8+ years of experience
Zepto (www.zeptonow.com)
Why should you look at this role?
Salary 65-80 lakh per annum
Paid leave
Sick leave
Provident Fund
What Else?
- High growth startup in quick commerce space (10 min delivery)
- Given our very high hiring bar, we offer a very competitive salary and substantial equity to create everlasting wealth for our early believers as the company grows.
- Work on real world logistics problems & benefit from the rocket ship Zepto is!
Tech Team: 40-50 (200+ in few months)
About the Employer
Zepto is a fast-growing startup that delivers products in 10 minutes through an optimised network of dark stores that we're building across the country!
Just 6 months after launching, we've raised $160 million from marquee
investors in Silicon Valley and India. Our investors include Y Combinator, Nexus Venture Partners, and many more! We’ve built out one of the best startup teams in India, with Senior Executives from Uber, Flipkart, Dream11, PhonePe, Goldman Sachs, Pepperfry, and institutions like Stanford, INSEAD, IITs, and IIMs.
The magic of Zepto is our ability to consistently deliver 2,500+ products in 10 minutes flat. It's the core of what we do, and the reason why we’ve been able to grow so fast with phenomenal customer love. Our mission is simple: to make 10-minute delivery the new normal.
Funding:
Funding Zepto has raised a total of $160M in funding over 3 rounds.
Their latest funding was raised on Dec 20, 2021 from a Series C round.
Employer Reviews:
“High Ownership, Lots of Learning, Broad Roles, Accessible Leaders”
"Alot of benefits like ZeptoJoy coupon, internet bill reimbursement and cab reimbursement is also taken care of. Overtime is paid."
Reporting structure:
Software Engineer -> Sr Software Engineer -> Lead -> EM -> AD / Director / VP -> Head of Engineering -> CTO
The EM role would involve team management
Interview Process:
- Discussion on past experience and problem discussion based on projects done
- Low level design
- High level design
(One of the rounds will test scenario management via case study since it’s a managerial role)
What You will do Everyday?
- You not only have the technical chops to roll up sleeves and provide technical leadership to major projects but also build and manage a team of top noch engineers.
- You not only optimize your own code but make sure engineers are able to optimize theirs.
- As an Engineering Manager you manage your business goals, contribute to product strategy and help develop your team
- Create clear career paths for team members and help them grow with regular & deep mentoring.
- Perform regular performance evaluation and share and seek feedback.
- Operating with scale and speed amidst flux, there is just a LOT happening.
- Our world-class software engineers are just getting started -- and as a manager, you guide the way. You are their default mentor.
- You work closely with Product Management, Business Development and Operations team and enable them by providing scalable and high quality technology solutions at a rapid pace
- You set up best practices for development and champion their adoption and at the same time Architect & design technically robust, flexible and scalable solutions
- You work with designers, business analysts, and product managers to estimate and plan projects in an Agile environment
- Perform well in uncertainties and collaborate and work with unclear interfaces to other teams in our rapidly evolving organizations
Your Superpowers
- B.E/B.Tech or any other similar qualification with experience as a tech leader and people manager for at least 8+ years.
- Experience of managing teams and delivering high-quality projects on time.
- Experience with building, developing and coaching teams of best technical talent in the Industry.
- Experience with managing diverse teams and delivering high-quality projects on time.
- Deep understanding of technology and architecture in a highly scalable and available setup.
- Experience with new open source technologies and their adoption into product development etc.
- Experience with new open source technologies and their adoption into product.
We are looking for an iOS developer responsible for the development and maintenance of applications aimed at a range of iOS devices including mobile phones and tablet computers. Your primary focus will be development of iOS applications and their integration with back-end services. You will be working alongside other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and the creation of quality products is essential.
Roles and Responsibilites:
- Designing and building mobile applications for Apple’s iOS platform.
- Collaborating with the design team to define app features.
- Ensuring quality and performance of the application to specifications.
- Identifying potential problems and resolving application bottlenecks.
- Fixing application bugs before the final release.
- Publishing application on App Store.
- Maintaining the code and atomization of the application.
- Designing and implementing application updates.
Should be available to join us immediately.
Should be flexible to work on any Skills/ Technologies.
Ready to work in long working hours.
Must possess excellent analytical and logical skills.Internship experience is provided from experts
Required Candidate profile
MCA/M.Tech/ B.Tech/ BE who need 2-6 months .Certificate will be provided
- The requirement is strictly for internship and not a permanent job
- Basis Evaluation and Criteria, you will have to pay for the internship










