
Responsibilities
- Receive calls, emails, trip feedback, and send an initial response within the SLA’s.
- Document all information according to standard operating procedures
- Categorize the request/Label it according to SOP (Type and Criticality)
- Identify the RCA (Root cause analysis) and the action items and document it in the internal note. This will help in breaking the issue into smaller parts and understand the cause for it. Guidelines for identification of RCA are present in the SOP
- Follow up with the owner with the result of RCA to identify the action items.
- Respond back to the employee with the best possible solution.
- Monitor the resolution for a day (if required) and then close the ticket.
- Quality check for every call will be done on a real time basis.

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Job Title: B2B Software Sales Executive
Company: Supaboard.ai
Location: HSR, Bangalore
Compensation: ₹8–10 LPA + Incentives( 4 LPA)
Experience Required: 2–5 years
About Supaboard.ai:
Supaboard.ai is a fast-growing SaaS company delivering AI-powered solutions to enterprises. We are seeking a results-driven B2B Software Sales Executive to expand our client base and accelerate growth in the Indian market.
Key Responsibilities:
- Identify and engage with potential business clients for Supaboard.ai’s software solutions.
- Develop and maintain strong relationships with existing clients to ensure repeat business and upselling opportunities.
- Conduct market research to identify new sales opportunities and stay updated with industry trends.
- Present and demonstrate Supaboard.ai’s offerings to prospective clients, tailoring pitches to client needs.
- Negotiate and close deals to meet or exceed monthly and quarterly sales targets.
- Collaborate with marketing and product teams to refine sales strategies and improve product-market fit.
- Provide after-sales support to ensure high client satisfaction and foster long-term partnerships.
- Track and report on sales performance metrics using CRM tools.
Requirements:
- 2–5 years’ experience in B2B software sales, SaaS sales, or enterprise solutions sales in the Indian market.
- Proven track record of meeting/exceeding sales targets in a B2B environment.
- Strong communication, negotiation, and presentation skills.
- Ability to understand client business needs and map them to software solutions.
- Experience with CRM software and sales reporting tools.
- Bachelor’s degree required; MBA/PGDM is a plus.
- Compensation & Benefits:
- Base Salary: ₹6–8 LPA, commensurate with experience.
- Incentives: Attractive performance-based incentives.
- Growth Opportunities: Fast-track career progression in a rapidly scaling SaaS company.
Who Should Apply:
If you are a proactive, goal-oriented sales professional with experience in B2B software or SaaS sales, and are looking to join an innovative AI-driven company, we want to hear from you.
How to Apply:
- Send your resume and a brief cover letter highlighting your relevant experience to admin(at the rate)supaboard.ai.

We are looking for a passionate front-end developer to join our team to help take our product to the next level.
You would be working on a cutting edge B2B2C SaaS product used by top multinationals across the globe that has served hundreds of thousands of people.
You would be responsible for making the front end of our product more intuitive and elegant while continuously experimenting with ways to increase user engagement.
You would gain tremendous experience working on the B2B and B2C side of design.
**Requirements**-
1+ year of front end dev work on PWAs (Progressive web apps)
Strong computer science fundamentals required. Ideally a B-Tech or higher degree in Computer Science.
**Front end skills**
JavaScript,CSS,HTML5 (Required)
React/Angular (Bonus)
3JS (Bonus)
Editing tools
Photoshop/Gimp (Required)
3D editing tools (Bonus)
Backend skills
You would need a working knowledge of PHP and Laravel in order to easily integrate your front end work with the project
-PHP (Required)
Laravel Framework (Or similar PHP frameworks) (Required)
**Misc**:
Experience optimizing web apps for performance
Should be a team player
Should be able to communicate well with team members- written and oral
-Communicate design processes, ideas, and solutions to teammates/clients
-Be excited about collaborating and communicating closely with teams.
-Be willing to help teammates, share knowledge and experience with them, and learn from them.
-Strong computer science fundamentals
-Strong logical reasoning
-Should be able to come up with logical solutions to problems and communicate them clearly
- Follows a sound and solid UI/UX design process
As a Manager- Visual Product Design, you will lead and manage the entire design process from ideation to execution of company products. We are looking for someone who can
focus on the functionality and overall visual elements that enhance the client’s ability to navigate within digital products effortlessly.
Job Responsibilities
• Oversee new product and enhancements' design process, ensuring
a consistent and user-friendly experience.
• Mentor associate designers, providing guidance and feedback to help them nurture their skills.
• Work closely with product managers, engineers, and other stakeholders to align design vision with business goals and technical constraints.
• Strategically plan and create visual aids like wireframes, storyboards,
prototypes, user flows, process flows, and site maps to articulate and
showcase user interface designs.
• Present product design ideas to leadership and take direction whenever necessary.
• Showcase great UX and UI solutions, having worked on initiatives end to end from Product Discovery to continuous improvements.
• Provide feedback on existing or newly developed user experiences to the engineering team.
• Develop and maintain design systems, ensuring consistency and efficiency in our digital products.
• Stay up-to-date with the latest UI trends, techniques, and technologies.
• Collaborate closely with cross-functional teams, including engineering and product management to define and implement innovative solutions for product direction, visuals, and experience.
• Take ownership of meeting deadlines and delivering high-quality results on time.
Skills & Qualifications
• Any Bachelor’s or Master’s degree or any other design-related field of study.
• 10+ years of experience as a product designer, with a strong portfolio
showcasing your work.
• Strong portfolio demonstrating UI design skills and experience in creating design systems and components.
• Experience with responsive design and an understanding of the nuances of designing for various devices and platforms.
• Strong understanding of user-centered design principles and best practices.
• Demonstrate high proficiency in Figma, encompassing component creation and management, prototyping, and collaboration features, along with excellent visual design skills and a keen sensitivity to user-system interaction.
• Excellent communication skills, able to clearly articulate design decisions and work collaboratively with non-design stakeholders.
• Ability to solve problems creatively and effectively with a passion for creating user-centric solutions which will require high level of creativity and initiative to bring innovative ideas to the table.

Role: Principal Software Engineer
We looking for a passionate Principle Engineer - Analytics to build data products that extract valuable business insights for efficiency and customer experience. This role will require managing, processing and analyzing large amounts of raw information and in scalable databases. This will also involve developing unique data structures and writing algorithms for the entirely new set of products. The candidate will be required to have critical thinking and problem-solving skills. The candidates must be experienced with software development with advanced algorithms and must be able to handle large volume of data. Exposure with statistics and machine learning algorithms is a big plus. The candidate should have some exposure to cloud environment, continuous integration and agile scrum processes.
Responsibilities:
• Lead projects both as a principal investigator and project manager, responsible for meeting project requirements on schedule
• Software Development that creates data driven intelligence in the products which deals with Big Data backends
• Exploratory analysis of the data to be able to come up with efficient data structures and algorithms for given requirements
• The system may or may not involve machine learning models and pipelines but will require advanced algorithm development
• Managing, data in large scale data stores (such as NoSQL DBs, time series DBs, Geospatial DBs etc.)
• Creating metrics and evaluation of algorithm for better accuracy and recall
• Ensuring efficient access and usage of data through the means of indexing, clustering etc.
• Collaborate with engineering and product development teams.
Requirements:
• Master’s or Bachelor’s degree in Engineering in one of these domains - Computer Science, Information Technology, Information Systems, or related field from top-tier school
• OR Master’s degree or higher in Statistics, Mathematics, with hands on background in software development.
• Experience of 8 to 10 year with product development, having done algorithmic work
• 5+ years of experience working with large data sets or do large scale quantitative analysis
• Understanding of SaaS based products and services.
• Strong algorithmic problem-solving skills
• Able to mentor and manage team and take responsibilities of team deadline.
Skill set required:
• In depth Knowledge Python programming languages
• Understanding of software architecture and software design
• Must have fully managed a project with a team
• Having worked with Agile project management practices
• Experience with data processing analytics and visualization tools in Python (such as pandas, matplotlib, Scipy, etc.)
• Strong understanding of SQL and querying to NoSQL database (eg. Mongo, Casandra, Redis
INSIDE SALES - COUNSELLOR
We are looking for result-oriented and motivated Inside Sales Specialists / Counsellors who can develop strong technical knowledge about our educational products, industry and customer base to support the customers’ purchase decisions. Additionally, the candidates will be required to effectively prospect, qualify and generate new sales to meet or exceed revenue goals.
This role provides fast growth opportunities to leadership positions as long as top performance is delivered, exemplary teamwork and leadership potential are demonstrated.
Responsibilities
- Build a thorough technical understanding of Suraasa products and help potential customers in understanding what we have to offer through effective articulation
- Engage with potential customers, identify their key pain points and create personalized growth journeys for every customer to help them purchase products to meet their career objectives
- Counsel leads on their personal growth prospects in the education industry
- Maintain excellent and supportive rapport with all leads
- Follow up after the sale to ensure customer satisfaction and gain referrals
- Stay on top of market trends and participate in brainstorming sessions with the sales team to come up with new growth strategies
- Use CRM to track leads and manage pipelines daily
- Achieve monthly targets, and unlock fast growth opportunities within the department, eventually managing own sales team(s) and beyond
Qualification Criteria
- 2+ years of experience working in Sales or Marketing in EdTech space (preferable but not required) or 1-2 years of experience in Academic counselling/school counselling/clinical counselling
- Excellent verbal communication skills, strong conversationalist, and well-versed in English
- Strong negotiation and objection handling skills with the ability to work within deadlines
- Ability to work independently and as a part of a team while always maintaining a professional, client-oriented attitude
- Understand the landscape of the Education Industry and the current needs of teachers and school leaders
- Proficient with Microsoft Office / Google Documents and CRM systems

Title : React Developer
Locations: Gachibowli, Hyderabad, Chennai, Bangalore and Delhi (Remote).
Job Type: Fulltime
- Sound experience on React JS (16+ version).
- Strong experience on TypeScript/JavaScript, HTML5, CSS3 and Redux.
- Having experience on SPFx, Fabric JS and Angular is an added advantage.
- Willing to learn new technologies

- We are looking for : Data engineer
- Sprak
- Scala
- Hadoop
N.p - 15 days to 30 Days
Location : Bangalore / Noida


- Experience in integrating with various SDKs like Swift
- Significant experience working with react native along with tools like Flux, Flow, Redux, etc.
- In-depth knowledge of JavaScript, CSS, HTML, functional programming, and front-end languages
- Strong knowledge of React fundamentals such as Virtual DOM, component lifecycle, and component state
- A complete understanding of the full mobile app development lifecycle right from prototyping
- Knowledge of type checking, unit testing, typescript, prop types, and code debugging
- Experience working with REST APIs, document request models, offline storage, and third-party libraries
- Strong understanding of web technologies like JavaScript, HTML, and CSS
- Knowledge of user interface design and responsive designs
- Well-versed in a variety of React Native software and technologies such as Jest, Enzyme, ESLint, and so on
- Understanding of React Native best principles and design aesthetics
- A positive mindset and continuous-learning attitude
- A collaborative approach to building apps and solving complex problems
- Attention to detail and problem-solving skills
- Client-focused approach to create user-centric designs
- Good interpersonal and collaboration skills
- Ability to write clean, well-documented code that follows good coding practices
- Good in Agile development process.
- Excellent English verbal and communication skills.
- Should be able to handle the customer individually as needed
- Support the customer as and when required

