
Responsibilities
- Receive calls, emails, trip feedback, and send an initial response within the SLA’s.
- Document all information according to standard operating procedures
- Categorize the request/Label it according to SOP (Type and Criticality)
- Identify the RCA (Root cause analysis) and the action items and document it in the internal note. This will help in breaking the issue into smaller parts and understand the cause for it. Guidelines for identification of RCA are present in the SOP
- Follow up with the owner with the result of RCA to identify the action items.
- Respond back to the employee with the best possible solution.
- Monitor the resolution for a day (if required) and then close the ticket.
- Quality check for every call will be done on a real time basis.

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Sr.Android Developer/Android Developer
Hiring for the position of Android Developer responsible for developing app from scratch.
JOB DESCRIPTION:
● Translate design and wireframes into code
● Design, build, and maintain high performance, reusable, and reliable code
● Identify solutions through research and collaboration that resolves the root of problems as they arise
● Unit testing code
● Experience with cloud message APIs and usage of push notifications
Requirement
∙ 2+ years’ strong development experience in android
∙ Experience using RESTful web services within mobile applications
∙ Strong knowledge of Android UI design principles, patterns, and best practices
∙ Ability to understand business requirements and translate them into technical requirements
∙ Experience with code versioning control, such as bitbucket/git
∙ Experience in writing code using kotlin is an advantage
- Knowledge of various testing techniques and the ability to use them in practice (at least 4 years of practical experience)
- Strong analytical and interpersonal skills with the ability to work independently and collaboratively.
- Intermediate programming experience in one or more of the following languages: Java, C#, JavaScript/TypeScript, Python
- Hands-on experience in frontend, API and/or database test automation: Selenium, Cypress, Serenity BDD, REST API testing, Cucumber
- Experience with defect tracking/management tools such as JIRA.
- Demonstrated experience with industry standard Quality Assurance best practices for Agile and Iterative SDLCs, testing methodologies, implementation, and deployment activities.
- Experience in every-day use of version control system (git)
- Experience in testing in a continuous integration environment Jenkins/TeamCity, Maven
- Basic knowledge of SQL
- Working experience in creating test documentation (Test Plan, test report, basic test metrics)
- Experience in working with requirements
- As a consultant, ability to effectively cooperate with the client and/or end users
- Fluent English in speech and writing (frequent communication with English-speaking clients)
Preferred qualifications:
- Must have strong knowledge of the programming language (Java).
- Experience in performing performance tests using dedicated tools (e.g. Jmeter)
- Experience in performing usability and/or security tests
- Experience in mobile testing, cloud migration testing or data integrity testing
- Team leading skills
- Ability to design test strategy for a project
- Interacting via various channels, such as live chat, emails, social media, and direct calls
- Modifying sales pitches in response to customer demand
- Acquiring and retaining contact information databases
- Put forward suggestions following the requirements of the consumer
- Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
- Must be comfortable with an onsite shift.
Job description – Backend Developer
About Wekan Enterprise Solutions
Wekan Enterprise Solutions helps companies grow by modernizing their most critical legacy and on-premise applications, migrating them to the cloud and leveraging the most cutting-edge technologies. With a strong focus on Cloud, Mobile and IoT environments, our solutions help companies reduce TCO and improve their ROI on their technology investments. We are also the #1 MongoDB Global Strategic SI partner for mobile modernization.
Location - Chennai or Bangalore
Who are you ? An individual with...
- Good problem solving skills
- Good understanding of software design patterns.
- Believes in software as an enabler and is not constrained by one language or technology and is willing to scale with the product needs.
- Passion for Quality in the work being done.
- Excellent verbal and written communication skills.
Roles & Responsibilities
- Building and developing products and platforms for both client side as well as server-side scalable applications. These include designing Omni-channel (mobile, tablet & web) applications.
- Collaborate well with engineers, researchers, and data implementation specialists to design and create advanced, elegant, and efficient systems.
- Suggest & implement best practices for performance tuning while working on the larger datasets.
- Maintain quality and ensure responsiveness of applications.
- Perform design reviews and code Reviews with the Team
- Provide real time knowledge transfer to the team on the Requirements I UI Design & Development.
- Manage the infrastructure & deployment of the release artefacts by coordinating with respective peoples.
- Work in an agile environment with the defined sprints to deliver the assigned work in the stipulated timelines.
- Adhere to software development best practices and coding standards in all work products and participate in the refinement of those practices and standards to improve quality and productivity.
Skills
- Must have strong 4 to 5 years of hands on experience Web Applications Development with good expertise in Node JS Stack using ORM like mongoose/Typeorm.
- Proven experience building application using micro service environment using Docker/Kubernetes platform.
- Experience in creating node modules and packaging through package manager’s.
- Strong development and coding skills, good analytical and problem-solving skills.
- Experience in writing JUnitest cases & performing code coverage using tools like mocha/sonarcube/hudson.
- Rest API implementation using GraphQL.
- Experience is building Dashboards with any chart library in Angular is a must 5. Experience in writing Restful API’s using Node/Python/Scala/Java, etc.
- Knowledge of modern authorization mechanisms such as JSON Web Token, OAuth2.
- Familiarity with code versioning tools such as Git, Bit bucket
- Experience in working on Build Tools like NPM, Gulp, Bower, and Web pack.
- Understanding of Agile & Scrum development methodology.
- Knowledge of AWS, Azure will be an added advantage.
Tools & Technologies
Web Technologies: 1 NodeJS, HTML5, CSS3, jQuery, Bootstrap, JavaScript, AJAX, Postman, REST API, Express 2. Testing:Jest, Karma 3. Databases: Mongodb, NoSQL, Redis 4. Code Management: Git, Bit bucket 5. Operating System: Mac, Linux, Windows 5. Cloud Technologies: AWS, Azure.
Responsibilities:
· Excellent knowledge of all leading social media platforms such as, Facebook, Twitter, Instagram, LinkedIn etc.
· Assist with the planning of marketing strategies to help drive traffic and engagement to the website
· Produce content for social media channels such as Facebook, Twitter, Instagram, LinkedIn, Pinterest etc.
· Keep up to date with any social media trends
· Track social media influencers
· Ensure you produce a consistent brand message across all the social media channels
· Regularly monitor competitor social media sites and create competitor analysis reports
· Contribute to the company blog
· Assist with social media performance reports
· Engage with social media users and respond to any mentions over Facebook, Twitter, Instagram, LinkedIn, Pinterest etc.
· Writing effective SEO content for blogs, websites and social media accounts.
· Coordination with the digital marketing team to report findings and recommendations.
Qualifications:
· Outgoing and easy to work with.
· Substantial social media presence.
· Ambitious and hardworking.
· Knowledge of Adobe Photoshop/ Illustrator and video editing is an added advantage.
· Excellent communication skills
Relevant experience in determining a target audience and how to cater to unique marketing campaigns to capture their attention.
- Responsible for planning and executing SAP Implementation / Development / Support activities regarding SAP Finance and Controlling (FI-CO) specifically in the Treasury module.
- Understand client requirements, provide solutions, functional specifications and configure the system accordingly.
- Ability to create presentation/workshop decks for Blueprint that need to be conveyed and be able to present them to the client.
- Ability to create Process Flows in Microsoft Visio’s for the client’s proposed business processes.
- Ability to create Process Definition Document / Design Document (PDD), Business Design Documents (BDD) and Business Process Procedure (BPP) for the solutions provided.
- Ability to configure SAP FI-CO (Finance and Controlling) Treasury module and deliver work products / packages conforming to the Client's Standards & Requirements.
- Strong configuration hands on experience in FI - Treasury module.
- Integration of the FI-Treasury module with other SAP modules and with external applications.
- In addition to the above the candidate should have been involved in the following during the life cycle of SAP implementation:
- Unit Testing, Cycle Testing
- Integration Testing
- User Manual Preparation
- User Support activities
- Exposure to ASAP and other structured implementation methodologies
- Regularly interact with the onsite team/client
- Provide status updates in daily/weekly conference calls
- Maintain cordial relationship with onsite team/client
Skills/Experience Requirements:
- 3 to 6 years of functional domain experience and 3 to 6 years of working on the FI-CO module in SAP implementation projects
- Minimum one end-end implementation experience in version 4.7 upwards. ECC 6 would be a plus
- Hands on experience in configuring / defining the following in the FI-Treasury module:
- Cash Management
- Cash Position
- Liquidity forecast
- Fixed Term deposits
- Forward rate agreement
- Trading with fixed & variable bonds & stocks
- Cross currency interest swap
- Creation, Execution, Processing, Posting & settlement of the above orders
- Should have good written and oral communication skills
- Must be a good team player
- Familiarity on the basic business processes with the following
Functional Areas:
- SAP FI - GL/AP/AR/AA
- SAP CO - CC/PA/IO
NICE TO HAVE
- SAP Certification on FI-Treasury Module
- Used Solution Manager in the implementation
- Worked on integration with other ECC modules
- Training / Awareness on Net Weaver Components
- Team Leading Experience would be added advantage
- Exposure to interfaces like ALE/IDOC or EDI/IDOC with little technical knowledge
Responsibilities:
- Leading and managing debt partnerships: by building and leveraging networks with NBFCs, banks, other financial institutions and rating agencies.
- Developing a solid knowledge of lending products to work on structuring NBFC partnerships for the firm
- Create a systematic, process-driven approach to debt partner outreach and relationship management
- Maintain required data in desired format, keep reporting key performance metrics and keep the data pack up to date.
- Research debt partners, identify key players, understand their products and create a compelling case for Velocity partnership.
- Negotiate and finalize deals in accordance with company’s guidelines and policies
- Deliver a great experience to our partners when working with our organization - you will represent our brand and be our partners’ liaison internally
- Forecast, measure, and report the results of various debt partnerships
- Keep a great ongoing relationship with current debt partners and offer new ways to grow the partnership
Skills:
- 4 to 10 years of previous work experience in debt partnerships
- Experience and network in the Financial services / Fintech ecosystem preferred
- Understands capital requirements, reporting etc. from an NBFC perspective
- Display an understanding of product, credit risk, credit and collections policies
- Outstanding communication and interpersonal skills
- Excellent organizational and time management skills
- Strategic thinker with a networking aptitude
- Great multitasking skills
About us:
We are a VC funded fintech startup based in Bangalore with the audacious goal of building the future of business financing. The founders are IITB and IIMA alumni with past experience at McKinsey, Elevation Capital (previously SAIF Partners), Taskbob, Acko and Hackerrank. We are growing rapidly and looking to build a strong team to join us in this journey. We promise:
- An exciting work environment
- Non-hierarchical, performance driven culture
- Rapid growth and learning opportunity
- Competitive salary
- Comprehensive medical insurance coverage
- Significant ESOPs under an employee friendly ESOP policy



