
Responsibilities
- Receive calls, emails, trip feedback, and send an initial response within the SLA’s.
- Document all information according to standard operating procedures
- Categorize the request/Label it according to SOP (Type and Criticality)
- Identify the RCA (Root cause analysis) and the action items and document it in the internal note. This will help in breaking the issue into smaller parts and understand the cause for it. Guidelines for identification of RCA are present in the SOP
- Follow up with the owner with the result of RCA to identify the action items.
- Respond back to the employee with the best possible solution.
- Monitor the resolution for a day (if required) and then close the ticket.
- Quality check for every call will be done on a real time basis.

About Moveinsync Technology Solutions
About
Connect with the team
Similar jobs
Key Responsibilities:
· Design, develop, and maintain scalable data warehouse solutions using Snowflake.
· Write, optimize, troubleshoot, and enhance Snowflake SQL queries with a focus on performance and scalability.
· Develop and support ETL processes using Talend to ensure reliable and efficient data movement.
· Collaborate with business, analytics, and application teams to enable reporting, dashboards, metrics, and data exploration capabilities.
· Perform data analysis and resolve issues across data ingestion, transformation, and reporting pipelines.
· Debug and troubleshoot Python-based data processing scripts and automation workflows.
· Implement best practices for data quality, testing, deployment, and code reviews.
· Work across UI, API, and Data Warehouse layers to support end-to-end data integration and business requirements.
· Monitor, optimize, and maintain data warehouse performance and operational stability.
· Create and maintain technical documentation, data models, and process workflows.
Required Skills and Experience:
· Strong hands-on expertise in Snowflake Data Warehouse.
· Advanced SQL skills with experience handling large-scale datasets.
· Strong understanding of Data Warehousing concepts, dimensional modelling, and data architecture.
· Hands-on experience with Analytical SQL functions, query tuning, and performance optimization.
· Experience developing and maintaining ETL solutions using Talend.
· Proficiency in Python for scripting, debugging, automation, and data processing.
· Experience integrating UI, API, and Data Warehouse workflows.
· Strong problem-solving and analytical skills.
· Experience with testing, code reviews, and deployment best practices.
· Excellent communication and stakeholder management skills.
Location: Noida (Work from Office)
Experience: 5+ Years
Working Hours: 12:00 PM – 9:00 PM IST
About the Role
We are looking for a Zoho Expert Developer who has hands-on experience building applications and products from scratch on the Zoho ecosystem. The ideal candidate should deeply understand Zoho’s architecture, be comfortable with custom development, and be capable of owning end-to-end solution design, development, and training.
This is a senior, individual-contributor role with strong ownership and mentoring responsibilities.
Key Responsibilities
Design, develop, and deploy custom applications and products on Zoho (from scratch)
Work extensively on Zoho Creator, Zoho CRM, Deluge scripting, APIs, and integrations
Build scalable workflows, automations, custom modules, and extensions within Zoho
Integrate Zoho with third-party systems using REST APIs and webhooks
Understand business requirements and translate them into robust Zoho solutions
Optimize performance, security, and data architecture within Zoho apps
Provide technical guidance and training to internal teams and junior developers
Participate in solution discussions with clients and internal stakeholders
Create technical documentation, best practices, and reusable components
Required Skills & Experience
5+ years of hands-on experience working on Zoho platform
Proven experience building Zoho apps/products from scratch
Strong expertise in:
Zoho Creator
Zoho CRM (customization & extensions)
Deluge scripting
Zoho APIs & integrations
Experience with complex business logic, automation, and workflows
Strong understanding of Zoho architecture and limitations
Ability to debug, optimize, and enhance existing Zoho solutions
Excellent communication skills in English (verbal and written)
Comfortable explaining technical concepts and training others
Experience working directly with clients or business stakeholders is a plus
Good to Have
Zoho certifications
Experience with Zoho One ecosystem
Exposure to product-based or SaaS development
Experience mentoring or leading small technical teams.
We are a B2B SaaS company that is re-imagining how companies use sales incentives to motivate their employees. We believe great results are only achieved when people are motivated - and our product is nothing but an extension of that philosophy.
On a more day-to-day level, our product takes away the ambiguity and grunt-work behind manual sales incentive calculation, and allows companies to experiment with incentive plans that actually work for every employee - and not just top performers. We are a team of experienced founders who between them have built and sold software products pretty much all across the globe. We are backed by some of the best angels and institutional investors in India - and are growing at breakneck speed.
We are seeking a skilled React JS Developer for a three-month contract to join our dynamic team. You will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. The ideal candidate should have proficient knowledge of React tools, excellent troubleshooting skills, and the ability to translate business requirements into technical solutions.
Responsibilities:
- Develop new user-facing features using React.js.
- Build reusable components and front-end libraries for future use.
- Optimize components for maximum performance across a vast array of web-capable devices and browsers.
- Collaborate with other team members and stakeholders.
Qualifications:
- Proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Past Intership with React.js and its core principles.
- Usage experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Card91 is simplifying business payments by providing a plug and play issuance infrastructure
to businesses for domestic and cross-border payments. Our full stack platform enables
businesses to gain control and visibility into their payment flows, controlling the entire payment
lifecycle from onboarding, to issuance, to transaction and data reconciliation. The platform
aims to provide holistic solutions around payment issuance and distribution management. Our
deep focus in payments will help us in bringing new issuance formats as well as technologies
to businesses.
The company has been founded by seasoned technology entrepreneurs who have founded
successful companies like Myntra, Mastiff Technologies earlier. Headquartered in Bangalore,
with presence in Mumbai and NCR, Card91 aims to disrupt the payment infrastructure space
in the issuer-processor segment.
Position: Python Developer
We are building our core team which will be responsible for a highly scalable, always available
microservices based backend for payment processing. The developer will be involved with the
design, implementation, and execution from day one and build a robust, secure, and scalable
payment processing engine.
Roles & Responsibilities
● Individual Contributors talking full ownership of the micro services
● Design and Implement the micro services from scratch
● Be creative and always try to evaluate new strategies to execute faster
● Team player and always eager to teach new team members about the code,
● structure and design
● Not afraid of bringing new designs (even languages) which will make the system
execute faster
Experience and Qualifications
● Having 2 - 5 years of experience
● Degree from a premier institute like IIT/NIT/BITS is desirable
● A strong expertise in Python framework (like Django, Flask or Pyramid)
● Experience in creating APIs with design standards, patterns and best-practices
● Knowledge of object-relational mapping (ORM)
● GoLang experience is a big plus
● Experience building web services in REST
● knowledge and hands-on experience in API security standards and implementation
(Oauth, OpenId)
● Experience in developing highly scalable and reliable web applications, including
integration with internal and external systems.
● Experience in databases like MySQL and NoSQL db like Cassandra, etc.
● Experience with Cloud computing AWS & Microservices architecture
● Exposure to front end technologies like VueJS, ReactJS etc is an advantage
● Docker & Kubernetes experience is a big plus
● Previous experience of Fintech company is an added advantage
What’s on offer
● Vibrant, fun and rewarding culture that nurtures and promotes excellence
● Opportunities to learn and interact with payment industry leaders
● Competitive remuneration, group health insurance & PF
● Other office perks of being part of an early-stage startup
Location: HSR Layout, Bangalore
Skillsets-Azure, Olap, Etl, sql, python, c#
exp range - 3+ to 4 years
salary-best in industry
notice period - Currently serving notice period (Immediate joiners are preferred)
location- remote work
job type -permanent role
it is full time and totally remote based
Note: For the interview 3 rounds are there -technical round, manager/client round, hr round
We are a FinTech startup solving one of the biggest challenges that stock, commodity and currency traders face in Asia.
We are building a cloud based trading system to enable small traders to build, manage, raise, automate and deploy their
own Hedge Funds. Our team consists of 3 Founders from IIT and IIM.
Job Description :
- As a C++ Software Developer, you will be part of our proprietary Algorithmic trading desk for Indian and global markets. The role encompasses the development of low latency algorithmic trading platforms and strategies. The candidate should be highly technology-driven.
Selected Candidates day-to-day responsibilities include :
1. Developing various kinds of algorithmic trading strategies on the in-house trading platform.
2. GUI design & development C++ 11 and any of {C#, WPF, Win32, UWP, .NET}.
3. Optimize system modules to reduce latency and improve performance.
4. Developing execution and analytical libraries and building infrastructure for it.
5. Actively participating in design and coding reviews.
Other requirements :
1. Bachelor's degree in computer science or related field is required with Masters preferred.
2. Expertise in C/C++11, WPF/Win32 (atleast 1+ years project experience)
3. Excellent programming skills in C++ including multithreading & socket programming.
4. Prior experience in a financial domain is a big plus (optional).
5. Excellent in Algorithms and Data Structures with a strong OOPS concept.
6. Experience in the development of highly scalable, distributed systems.
7. Ability to take ownership of projects.
8. A team-oriented person who wants to work in a fun, dynamic, fast-paced development environment.
Job Description
We are seeking a well experienced Java Technical Lead for our product. In this position you will design and implement technological solutions for our product on Java/J2EE stack.
What are my roles and responsibilities?
- Design, develop and implement software programming applications.
- Build highly scalable product.
- Participate in gathering business requirements and assessing existing architectures and resources.
- Ownership in producing the solutions conceptual architecture and associated artifacts.
- Work with application development team in delivering the project and deliverable within time and with good quality.
- Perform unit testing, oversee quality assurance of applications through system testing.
- Establishes processes for performance and conducts code review.
- Manage and mentor junior members of the team on good coding practice
What skills and experiences would I bring into this role?
- B.E/ B.Tech / MCA in computer science or a related field
- 6+ Years of Java/J2EE work experience.
- Minimum 2+ years into Team Lead position.
- Object-Oriented design, patterns, algorithms, data structures
- Well knowledge about Spring Hibernate framework.
- Exposure to React JS / Angular JS.
- Experience with SQL/No-SQL database technologies – MySQL, Mongo dB, Cassandra, Redis, PostgreSQL, etc.
- Good working experience in OpenStack/AWS & cloud application development and deployment
- Experience in Web services (REST or SOAP)
- End to end web development experience is highly preferred
- Good understanding of unit testing methodologies.
- Good analytical and communication skills
- Startup work culture mindset.
ABOUT IDEAPOKE
Emerging Technologies | Bengaluru, India
Ideapoke is a global, fast growing start-up with offices in Bengaluru, Bay Area, Tokyo and Shanghai. Our software, search and insights power the innovation agenda of the largest Fortune 500 and Global 2000 companies worldwide.
Our growth is powered by our people and their unwavering commitment to the company-wide vision, strong work ethic and an entrepreneurial do-it-all spirit. We push the boundaries and break existing thought processes with the strong belief that innovation amplifies success in every piece of work we do and by extension, amplifying the success of our clients.
Ideapoke’s like to constantly learn, grow and make a difference. Join us and be part of our story.
● Interact with development teams to develop a strong understanding of the product and testing objectives.
● Design and develop modules/components
● Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution.
Essential Skill sets
● Should have hands-on expertise and thorough understanding of Object-Oriented JavaScript.
● Experience with popular ReactJS workflows (such as Flux or Redux).
● Knowledge of integrating JavaScript apps with HTML5/CSS3 frameworks like Bootstrap,
Foundation to achieve responsive behaviour of a website.
● Familiarity with code versioning tools such as Git, SVN, Github
● Excellent verbal and written communication skills.
Desired Skill Sets:
● Full stack experience with any backend server side programming language like PHP/Java/RoR etc.
● Experience on Docker, MongoDB
● AngularJS/NodeJS, Knowledge in any JS framework, Redis will be an added advantage.
● Working experience in building pages for Responsive and Adaptive design.










