Customer Success Agents

Roles and Responsibilities

• Utilize LinkedIn to identify and establish relationships with potential clients by conducting research and outreach activities.

• Develop a compelling company profile and deliver it to prospective clients in an engaging manner to generate interest and foster meaningful connections.

• Facilitate virtual meetings between clients and the manager to promote effective communication.

• Coordinate in-person meetings with clients as necessary to foster a stronger relationship and facilitate successful collaboration.

• Consistently follow up with clients to increase the likelihood of conversion and ensure their satisfaction with the company's products or services.

• Cultivate meaningful relationships with potential clients through effective communication and engagement.

• Establish ongoing communication with current clients to maintain strong relationships and ensure their continued satisfaction with the company's offerings.

Skills Required

• The ability to effectively communicate and persuade potential clients to purchase the company's products or services.

• Building strong relationships with clients and maintaining regular communication to retain their business.

• Negotiate and close deals effectively with clients and other stakeholders.

• Demonstrate strong active listening skills to gain a deep understanding of client’s needs, challenges, and goals, and develop customized solutions.

• Collaborate with colleagues in other departments to align sales efforts with the company's overall strategy and objectives.

• Employ strategic thinking to design and implement sales plans that are aligned with the company's goals and achieve business objectives in a competitive marketplace.

About Us

We offer AI-powered biomechanics analysis to optimize peak athletic performance.. We enhance player development through accessible data and cutting-edge technology, providing clear insights for athletes and their coaches. Our vision is to create a future where AI serves as a powerful tool for athletes of all levels. By providing data-driven insights into biomechanics and facilitating the development of strong technical skills, we aim to unlock potential, reduce injury risk and revolutionize sports training 

Job Description:

We are looking for an experienced Flutter Developer to design and develop a high-quality mobile application. The ideal candidate shall have a minimum of 2 years experience in mobile development, proficiency in Flutter, with good knowledge in C++, and desirably understands Computer Vision (CV).

Responsibilities:

- Design, build, and maintain efficient, reusable, and reliable Flutter code.

- Ensure the best possible performance, quality, and responsiveness of applications.

- Collaborate with cross-functional teams to define, design, and ship new features.

- Identify and correct bottlenecks and fix bugs.

- Help maintain code quality, organization, and automation.

- Stay up-to-date with the latest industry trends and technologies.

Requirements:

- Bachelor’s degree in Computer Science, Engineering, or a related field.

- 2-3 years of professional experience in mobile app development.

- Proficiency in Flutter and Dart.

- Strong knowledge of C++ or Java.

- Exposure to Computer Vision (CV) technologies and frameworks.

- Familiarity with RESTful APIs to connect mobile applications to back-end services.

- Solid understanding of the full mobile development life cycle.

- Experience with version control systems, such as Git.

- Strong problem-solving skills and attention to detail.

- Excellent communication and teamwork skills.

Preferred Skills:

- Experience with Agile/Scrum development methodologies.

- Knowledge of other mobile development frameworks and technologies.

- Familiarity with cloud services and integration (e.g., AWS, Firebase).

- Experience with CI/CD pipelines.

What We Offer:

- Competitive salary and benefits package.

- Opportunity to work on cutting-edge technologies.

- Collaborative and innovative work environment.

- Professional growth and development opportunities.

CTC Budget: 35-50LPA

Location: Hyderabad/Bangalore

Experience: 8+ Years

Company Overview:

An 8-year-old IT Services and consulting company based in Hyderabad providing services in maximizing product value while delivering rapid incremental innovation, possessing extensive SaaS company M&A experience including 20+ closed transactions on both the buy and sell sides. They have over 100 employees and looking to grow the team.

Work with, learn from, and contribute to a diverse, collaborative

development team

● Use plenty of PHP, Go, JavaScript, MySQL, PostgreSQL, ElasticSearch,

Redshift, AWS Services and other technologies

● Build efficient and reusable abstractions and systems

● Create robust cloud-based systems used by students globally at scale

● Experiment with cutting edge technologies and contribute to the

company’s product roadmap

● Deliver data at scale to bring value to clients Requirements

You will need:

● Experience working with a server side language in a full-stack environment

● Experience with various database technologies (relational, nosql,

document-oriented, etc) and query concepts in high performance

environments

● Experience in one of these areas: React, Backbone

● Understanding of ETL concepts and processes

● Great knowledge of design patterns and back end architecture best

practices

● Sound knowledge of Front End basics like JavaScript, HTML, CSS

● Experience with TDD, automated testing

● 12+ years’ experience as a developer

● Experience with Git or Mercurial

● Fluent written & spoken English

It would be great if you have:

● B.Sc or M.Sc degree in Software Engineering, Computer Science or similar

● Experience and/or interest in API Design

● Experience with Symfony and/or Doctrine

● Experience with Go and Microservices

● Experience with message queues e.g. SQS, Kafka, Kinesis, RabbitMQ

● Experience working with a modern Big Data stack

● Contributed to open source projects

● Experience working in an Agile environment

Job Responsibilities:

• Taking ownership of building out and extending campaigns across different touchpoints

• Will advocate for a good user experience across our digital touchpoints, ranging from website, social media, newsletters, etc.

• Identify the tools, templates and techniques that evolve existing approaches for the larger creative community
• Closely working with marketing team understanding the exact requirement for the creative & tech part
• You will conceptualize and design original ideas that bring simplicity and ease of use to complex design issues.
• Design and development (Design/HTML/CSS.) emails, landing pages and other digital assets.
• Will Manage social media post Design, SEO pages design & html Part, Responsive Emailer.
• Execute all visual design stages from concept to final hand-off to Marketing.

• Research, assist and present new ideas for a variety of creative marketing campaigns.

Required Skills:

• A minimum of 3-5 years of UI/UX experience in product companies.
• Outstanding UI abilities, a keen eye for good design shown, and an extensive portfolio of live projects.
• Good Knowledge Photoshop, Dreamweaver, Adobe XD, Figma, HTML5,
• Deep knowledge of Modern UI patterns
• A deep understanding of the end-to-end iterative UX process (personas, scenarios, wireframing, and high-fidelity visuals).
• Understanding of principles of visual design and composition, gestalt’s laws, colour theory, laws of UX, etc.
• Understanding of implementation challenges across mobile (iOS and Android), web and hybrid solutions. Working knowledge of responsive grids.
• Proficiency in responsive web designing and knowledge about HTML and CSS
• Proficiency in rapid prototyping.
• Deep understanding of brand, visual design, user experience and digital marketing to design beautiful and intuitive experiences
• Desire to work in a fast-paced start-up environment & immerse in an amazing learning experience-
• Experience of working with product-based companies will be preferred
• Understanding of financial products in equity space is a plus
• Proven ability to develop creative solutions for ambiguously defined problems

The ideal candidate will have a passion for technology and software building. Attention to detail and an analytical mind are essential qualities in this role. You will have to works on both technical and design aspects of software projects. A proactive approach to problem-solving as well as a detailed understanding of coding is essential. If finding issues and fixing them with beautiful, meticulous code are among the talents that make you tick, we’d like to hear from you.

• Experience in Microsoft .NET technologies such as .NET Framework, .NET CORE, .NET 5, ASP.NET, ASP.NET CORE, .NET Standard.
• Experience in Designing, Modelling and Development of Database using SQL Server, MySQL, MariaDB, PostgreSQL.
• Working experience of TSQL, SPs, functions, Optimization techniques, Indexes etc.,
• Hand on experience on Creating RIA (Rich Internet Application) with HTML5, CSS, Java script, jQuery, AJAX and Telerik tool kit.
• Strong knowledge of Object-Oriented Design Methodologies and design patterns.
• Deep knowledge in WPF, WCF, LINQ, Multithreading, WebSocket, Asynchronous, Parallel Programming
• Knowledge on Cloud Architecture, Azure, AWS Services, containerization strategy micro services.
• Knowledge on SVN, GIT, markdown, latex is must.
• Hands on experience in Linux or Unix is an added advantage.
• Good to have knowledge on Go, Angular, React.
• Good to have knowledge on CI/CD/CT environment with unit test automation, pipeline-based code deployments etc

• Extensive knowledge of Software Development Life Cycle (SDLC) and have worked using Waterfall and Agile methodologies.
• Effective in working independently and collaboratively in teams with excellent written and verbal communication skills.
• Describe and document technical design, specifications of software product features
• Ability to represent ideas in conceptual block diagram and converting the same into final schematics and project completion capabilities.
• Responsible and interfacing with Client/Project Manager, Development, Architecture, QA teams to collect and execute the requirements.
• Ensure architecture design and development best practices are in place and followed, as well as change management and other process guidelines.

• Bachelor’s Degree in appropriate field of study or equivalent work experience
• Experienced with all ancillary technologies necessary for Internet applications: HTTP, TCP/IP, POP/SMTP, etc
• Ability to perform under pressure.
• Very Good technical & communication skills to be exhibited in all the roles to be performed
• Candidates are expected to be creative and innovative in providing complex enterprise integration solutions to large financial institutions across the Globe.
• Ability to adapt quickly and manage difficult situations while remaining upbeat and positive always.
• Hands-on experience in revamping any existing software into new business effective and user-friendly applications by solving complex technical problems / known issues with new systems.
• Must have functional experience in designing applications to develop integrated solutions for voice & multi-media related applications.