Customer Success Agents

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Social Media Account Manager

Experience Level: 2+ years in Agency set-up

Location: Bangalore, On-site

Job Overview:

We are seeking an experienced and strategic-minded Social Media Account Manager for our client-based social media team. This role requires a dynamic individual who can execute effective social media campaigns giving great results that meet with client’s objectives, foster a cohesive team environment, and cultivate strong client relationships. The ideal candidate should possess a deep understanding of social media dynamics, a proven track record in team leadership, and exceptional communication skills.

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

● Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

● 2+ years of proven experience in social media management within a client-based agency or related environment.

● Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

● Excellent written and verbal communication skills, capable of conveying ideas clearly to both internal teams and clients.

● Profound understanding of social media platforms, algorithms, content formats, and best practices.

● Proven track record of generating exceptional results via integrated marketing strategies

(online + offline).

Job Summary

We are seeking a motivated and results-driven Inside Sales Representative to join our growing sales team. The ideal candidate will be responsible for generating leads, nurturing client relationships, and closing sales through calls, emails, and virtual meetings. You will play a key role in driving revenue growth and enhancing customer satisfaction.

Key Responsibilities

• Identify and qualify new sales opportunities through inbound and outbound calls, emails and digital channels.
• Understand customer needs and recommend suitable products or services.
• Deliver compelling sales presentations and product demonstrations remotely.
• Maintain and update customer records in the CRM system.
• Achieve and exceed monthly and quarterly sales targets.
• Follow up on leads and ensure timely conversion.
• Collaborate with marketing and field sales teams to optimize lead generation strategies.
• Handle customer objections effectively and negotiate deals.
• Prepare sales reports and provide regular pipeline updates to management.

Required Skills & Qualifications

• Bachelor’s degree in Business, Marketing, or a related field (preferred).
• 1–3 years of experience in inside sales, tele-sales, or a similar role.
• Excellent communication, negotiation, and interpersonal skills.
• Strong ability to build rapport with customers.
• Goal-oriented with a proven track record of meeting or exceeding targets.
• Proficiency in MS Office and CRM software is an advantage.
• Ability to work in a fast-paced, target-driven environment.

Preferred Attributes

• Self-motivated and highly organized.
• Strong problem-solving skills.
• Positive attitude with a customer-first mindset.
• Team player with the ability to work independently.

What We Offer

• Competitive salary + performance incentives.
• Career growth opportunities.
• Supportive and collaborative work environment

• ⁠ ⁠Perform cold calling to generate interest and engage potential customers
• ⁠ ⁠⁠Arrange and deliver product demonstrations tailored to customer needs
• ⁠ ⁠⁠Conduct regular follow-up calls to nurture leads and drive conversions
• ⁠ ⁠⁠Identify, research, and qualify new business opportunities
• ⁠ ⁠⁠Meet customers in person when required to build strong relationships
• ⁠ ⁠⁠Collaborate with internal teams to align strategies and improve sales processes
• ⁠ ⁠⁠Work with international customers and adapt to varied time zones and expectations

Key Requirements:

• ⁠ ⁠Experience selling into the Retail/Hospitality/BFSI Sector strongly preferred
• ⁠ ⁠⁠Minimum 3 years of experience in business development or sales
• ⁠ ⁠⁠Proven experience working with international clients
• ⁠ ⁠⁠Strong communication, negotiation, and presentation skills
• ⁠ ⁠⁠Self-driven with the ability to work independently and meet targets
• ⁠ ⁠⁠Willingness to travel for client meetings as necessary

Manage support operations and lead the support engineering team.

Minimum Qualification: Bachelor's degree in Computer Science, Information Technology, or any related field. Strong technical skills and leadership experience are required.

Experience: 4+ years of experience in Software Engineering or technical support roles.

How to Apply:

- Login to tacoi.paromint.com.

- Navigate to your Profile.

- Copy your wallet public address from the app.

- Send an email.

- Include your wallet public address in the email.

- Mention the job code SM004 in the email.

- Attach your resume to the email.

Note: Candidates will be selected for interview based on their hedging ability, especially in options and commodity derivatives on tacoi.paromint.com.

Responsibilities:

• Develop, in consultation with the Head of Marketing, quarterly marketing campaign calendar for assigned product line(s).
• Responsible for execution of the approved marketing calendar.
• Collect and report data on the efficacy of the different marketing campaigns.
• Work with partners (visual designer, content writer, etc.) to develop the required collateral.
• Investigate, evaluate and propose unexplored channels to increase the reach and efficiency of the marketing efforts.
• Occasionally, represent the company at on-ground or digital events - trade shows, conferences, etc.

Prior experience:

• Current 2-3 years as a full time marketer (not as a sales or pre sales or telesales professional who developed some collateral). Overall professional experience, ideally, up to 5 years.
• Exposure to social media advertising is necessary; specifically, hands-on experience of having set up, tracked and optimized LinkedIn campaigns.
• Should/could have worked either for a product principal or an advertising agency.
• B2B marketing experience is a definite plus. 

Skills/Other Requirements

• Native-level verbal and written English language proficiency.
• Willingness to regularly, if not daily, work from the Bangalore office

About Company :-

Mentoria is a career discovery platform that enables students and early working professionals to discover themselves and their ideal career paths. We mentor individuals until they step into a career theyre immensely passionate about. Our mission is to transform India and then the world, and make it a happier place to live in. You can read more about how our platform works on www.mentoria.com. Mentoria works with 2.85 Lakh+ users, 160+ Corporates, 120+ Schools, 15+ Govts and NGOs and 950+ Career Coaches.

Job description:

Want to build India's largest and most delighted community of career counsellors and micro-entrepreneurs in the career guidance space? India has 1.4 million lesser career counsellors than it should given the demand for career guidance across students and working professionals. Solve this problem with us. We're looking for sales super stars.

Role & responsibilities

• Calling leads received in our sales funnel - 8th-12th Students, Parents, College Graduates, Working Professionals
• Understanding their top career challenges and introducing the most relevant solutions from the Mentoria suite of #CareerReady products
• Moving clients down the sales funnel to meet daily, weekly and monthly sales goals
• Educating customers on the importance of career guidance and mentorship
• Profitable revenue growth through upselling and referrals

About the Role:

As a part of the Tech team, you will be involved in solving technical challenges, working with modern databases and systems, design and architecture of components/services, and handling highly critical secure data.

Responsibilities:

• You’ll be working on our P2P and cryptocurrency exchange platforms to build more features around it.
• Understand the way current users interact with the chatbot and how to optimize the existing content.
• WazirX being a financial product, you’ll be involved in building tools to make our user’s data more secure.
• You will be working on blockchain technologies
• You will help maintain code quality and organization.
• We expect you to learn about new software technologies, and proactively look for ways to make WazirX better.

You'll be a good fit if:

• You’ve got 3 to 6 years of development experience.
• You’re an expert in writing background tasks, test-driven development.
• You’re an expert in Golang 
• You’re good at understanding and implementing multithreaded environments to improve the speed of the execution
• You enjoy collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• You’re committed to quality, and your code solves more problems than it creates ;)

Responsibilities:

Develop new user-facing features and behavior

Build reusable code and libraries for future use

Optimize applications for maximum speed and scalability.

Collaborate with other team members and stakeholders

Skills:

Proficiency with fundamental front end languages such as Photoshop, HTML5, CSS3, Bootstrap, and JavaScript.

Knowledge of WordPress frontend as well as backend. 

Familiarity with JavaScript frameworks such as Angular JS. Proficiency in server-side languages such as PHP.

Familiarity with database technology such as MySQL.