Customer Success Agents

Qualifications & Requirements

 Bachelor’s Degree required; MBA / Master’s in Marketing preferred.

 5–7 years of FMCG (Food) sales experience — experience in Modern Trade / E- commerce / Quick Commerce / HoReCa is essential.

 Strong leadership and team-building capabilities.

 Excellent communication, negotiation, and relationship management skills.

 Hands-on experience in Amazon / online retail operations preferred.

 Analytical mindset with sound knowledge of market trends, pricing, and brand visibility strategies.

Company Description

13kbs.com is a forward-thinking company committed to delivering cutting-edge solutions that empower businesses to excel in the digital era. We bridge the gap between innovation and practicality, ensuring efficiency, security, and scalability at every step.

Our key services include AI-powered solutions, scalable full-stack development, cloud & AWS expertise, comprehensive firewall & compliance reviews, and automation testing. At 13kbs.com, we deliver high-impact solutions that align with the evolving demands of technology while maintaining a strong focus on privacy and reliability.

Role Description:

MERN Stack Developer (On-Site – Rajkot)

This is a full-time, on-site role for a MERN Stack Developer based in Rajkot. The developer will be responsible for developing, testing, and maintaining seamless user experiences using technologies such as MongoDB, Express.js, React, and Node.js.

Daily responsibilities include collaborating with cross-functional teams to define, design, and ship new features; writing clean, efficient, and well-documented code; debugging and optimising applications; and ensuring application scalability and security.

• Qualifications & RequirementsExperience: 1–3 years of hands-on experience in MERN stack development
• Proficient in: MongoDB/Postgres, React, and Node.js
• Front-end expertise: HTML, CSS, JavaScript
• Strong understanding of: RESTful APIs and web services
• Familiarity with: Git or other version control systems
• Experience with cloud services: Especially AWS
• Education: Bachelor’s degree in Computer Science, Engineering, or related field
• Soft Skills: Strong problem-solving abilities and effective communication skills
• Language Requirement: Candidate must be able to understand and communicate in Gujarati
• Location: Must be based in Rajkot or nearby areas
• Work Type: Full-time, work from office only (no remote option)

Important Note

Only apply if you meet all the above criteria, including 1–3 years of experience, proximity to Rajkot, and Gujarati proficiency.

Job Description
We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.

Responsibilities
	Translate designs and wireframes into high quality code
	Design, build, and maintain high performance, reusable, and reliable Java code
	Ensure the best possible performance, quality, and responsiveness of the application
	Identify and correct bottlenecks and fix bugs
	Help maintain code quality, organization, and automatization
Skills
	Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
	Familiarity with RESTful APIs to connect Android applications to back-end services
	Strong knowledge of Android UI design principles, patterns, and best practices
	Experience with offline storage, threading, and performance tuning
	Ability to design applications around natural user interfaces, such as “touch”
	Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
	Knowledge of the open-source Android ecosystem and the libraries available for common tasks
	Ability to understand business requirements and translate them into technical requirements
	Familiarity with cloud message APIs and push notifications
	A knack for benchmarking and optimization
	Understanding of Google’s Android design principles and interface guidelines
	Proficient understanding of code versioning tools, such as Git
	Familiarity with continuous integration

Do you love leading a team of engineers, coding up new products, and making sure that they work well together? If so, this is the job for you.

As an Engineering Manager in Unscript, you'll be responsible for managing a team of engineers who are focused on developing new products. You'll be able to apply your strong engineering background as well as your experience with large-scale development projects in the past.

You'll also be able to act as Product Owner (we know it's not your job but you'll have to do this :) ) and make sure that the team is working towards the right goals. 

Being the Engineering Manager at Unscript means owning up to all things—from technical issues to product decisions—and being comfortable with taking responsibility for everything from hiring and training new hires, to making sure you get the best out of every individual.

About Us:

UnScript uses AI to create videos that were never shot. Our technology saves brands thousands of dollars spent in hiring influencers/actors, shooting videos with them. UnScript was founded by distinguished alums from IIT, with exemplary backgrounds in business and technology. UnScript has raised two rounds of funding from global VCs with Peter Thiel(Co-founder, Paypal) and Ried Hoffman ( Co-founder, Linkedin) as investors. 

Required Qualifications:

• B.Tech or higher in Computer Science from a premier institute. (We are willing to waive this requirement if you are an exceptional programmer).

• Building scalable & performant web systems with clear focus on reusable modules.

• You are comfortable in a high paced environment and can respond to urgent (and at times ambiguous) requests

• Ability to translate fuzzy business problems into technical problems & come up with design, estimates, planning, execution & deliver the solution independently.

• Knowledge in AWS or other cloud Infra.

The Team:

Unscript was started by Ritwika Chowdhury. Our team brings experience from other foremost institutions like IIT Kharagpur, Microsoft Research, IIT Bombay, IIIT, BCG etc. We are thrilled to be backed by some of the world's largest VC firms and angel investors. 

We are looking for an experienced Digital Marketing Executive to assist in the planning, execution and optimization of our online marketing efforts. The promotion of products and services through digital channels is a complex procedure with great potential which becomes increasingly useful for companies such as ours.

The ideal candidate will have a passion for all things marketing and technology. You will be well-versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaign.

Digital Marketing Executive

• Assist in the formulation of strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
• Launch optimized online adverts through Google AdWords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online newsletters and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Collaborate with designers to improve user experience
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, Web Trends etc.)
• Acquire insight in online marketing trends and keep strategies up-to-date
• Maintain partnerships with media agencies and vendors

Requirement and Skills

• Proven experience as Digital Marketing Executive or similar role
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2C social media, Google AdWords and email campaigns and SEO/SEM
• Working knowledge of ad serving tools (e.g., DART, Atlas)
• Perfect knowledge of web analytics tools (e.g. Google Analytics, Net Insight, Web Trends etc.)
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills
• BSc/BA in marketing or relevant field

Role- Node.js Developer/Senior Node.js Developer

Job description:

- (Nodejs, Express), MySQL, Postgre SQL
- Working experience of GIT
 - Well-versed and experienced with unit testing, code coverage.
- Well versed with SOILD design principles and its application
- Good to have – some experience with Azure DevOps and/or azure functions.
- Good knowledge of designing and writing restful API.

Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.

We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.

We are looking for an experienced 3D Fashion Designer.

1. Someone who is well-versed with the CLO3D software and garment construction.
   Should have a sound knowledge of some add on softwares like Blender, Meshmixer,etc.

2. Knowledge of Modelling, Rendering, lighting, materials, textures, and resource optimization.

3. Who has already worked on designing menswear.

4. Advanced knowledge on draping, pattern-making, cutting & stitching of menswear.

5. Should be creative with good design ideas & be capable of executing the garment design as per the given brief/deadline.

6. Highly innovative and creative.

7. Good grasping power.

8. Self-motivated & has work ethics.

This job requires:

Creative thinking: 20%

Pattern making: 30%

Technology & Software Savvy: 30%

Design Communication: 20%

Roles & Responsibilities:

1. Execute and launch designs every week. Take initiative and work independently to execute the entire collection end-to-end. Right from sketching to 3D pattern making and rendering.

2. Manage & execute Adhoc tasks in 3D pattern making and rendering.

3. Create and analyze design reports.

4. Research, ideate, implement and execute improved strategies for increasing design efficiency.
   
   
   

• Circuit Design (Schematic Entry), Digital, Analog & Power.
• High-speed PCB Layout Design, up to 8-Layer, routing high current tracks (up to 30A)
• Experience on “Altium Designer” will be added advantage.
• Experience with ARM processors & AVR Controllers will be preferred.
• Preparing Design and test procedure documentation.
• System integration and Testing.
• Hardware Troubleshooting.
• Awareness of PCB Fabrication & assembly Processes.
• Awareness for component procurement, finding substitutes.
• Design transfer to production by defining production processes.
• Assist production for optimizing operations components sourcing, troubleshooting.
• Interact with PCB Design team.
• Interact with hardware team/consultants in India, USA
• Should have leadership qualities for handling a team.
• Communication with Component manufacturers/vendors for part choices & design support.
• Preparing documentation for design, for design transfer to production, for submittal to various labs for certifications
• B.E (Electronics and communication, Instrumentation and Electronics, E.E.E)

CarEasy.in Transforming Automobile Service Industry into Digital by Offering cutting edge solutions (http://www.careasy.in" target="_blank">www.careasy.in )

CarEasy- One stop solution for all your vehicle needs with On-demand pick and drop service. We are also into the washing & sanitization of the vehicle for B2C & B2B customers.

We are looking for an organized, efficient Inside Sales Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialist's responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Client Services Specialist or the Inside Sales Specialist is essential in supporting and maintaining an ongoing relationship with existing clients. This, in turn, allows Client Services to retain clients and maintain strong references and to increase new revenue opportunities. By employing excellent relationship management skills, the Client Services Support Specialist will ensure optimal client satisfaction, providing an important balance within organization.

Roles & Responsibility: -

• Employ effective consultative techniques including pre-call planning and productive questioning strategies that lead to winning business.
• Continuously identify opportunities for up-selling /cross-selling the company product and services and meet assigned targets for profitable sales volume and strategic objectives in assigned accounts.
• Close sales and achieve monthly quotas through the cold calls.
• Answering customer inquiries, scheduling meetings and sales appointments, and following up with customers about their order status.
• Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and a lead conversion leads.
• Responding promptly to customer inquiries and communicating with customers through various channels.
• Keeping records of customer interactions, transactions, comments and complaints.
• Ensure customer satisfaction and provide professional customer support.
• Keeping records of customer interactions, transactions, comments and complaints.

Qualifications & Skills: -

• Bachelor’s degree or equivalent.
• The ideal candidate will possess a quantifiable record of success with a demonstrated ability to meet and exceed goals.
• 0 to 3 years of direct work experience as an inside sales representative preferably in automotive/automobile or BPO industry
• Computer literacy, IT skills, and typing skills.
• An understanding of sales principles and customer service practices.