Customer Success Agents

Job Details

- Job Title: Lead I - Data Engineering 

- Industry: Global digital transformation solutions provider

- Domain - Information technology (IT)

- Experience Required: 6-9 years

- Employment Type: Full Time

- Job Location: Pune

- CTC Range: Best in Industry

Job Description

Job Title: Senior Data Engineer (Kafka & AWS)

Responsibilities:

• Develop and maintain real-time data pipelines using Apache Kafka (MSK or Confluent) and AWS services.
• Configure and manage Kafka connectors, ensuring seamless data flow and integration across systems.
• Demonstrate strong expertise in the Kafka ecosystem, including producers, consumers, brokers, topics, and schema registry.
• Design and implement scalable ETL/ELT workflows to efficiently process large volumes of data.
• Optimize data lake and data warehouse solutions using AWS services such as Lambda, S3, and Glue.
• Implement robust monitoring, testing, and observability practices to ensure reliability and performance of data platforms.
• Uphold data security, governance, and compliance standards across all data operations.

Requirements:

• Minimum of 5 years of experience in Data Engineering or related roles.
• Proven expertise with Apache Kafka and the AWS data stack (MSK, Glue, Lambda, S3, etc.).
• Proficient in coding with Python, SQL, and Java — with Java strongly preferred.
• Experience with Infrastructure-as-Code (IaC) tools (e.g., CloudFormation) and CI/CD pipelines.
• Excellent problem-solving, communication, and collaboration skills.
• Flexibility to write production-quality code in both Python and Java as required.

Skills: Aws, Kafka, Python

Must-Haves

Minimum of 5 years of experience in Data Engineering or related roles.

Proven expertise with Apache Kafka and the AWS data stack (MSK, Glue, Lambda, S3, etc.).

Proficient in coding with Python, SQL, and Java — with Java strongly preferred.

Experience with Infrastructure-as-Code (IaC) tools (e.g., CloudFormation) and CI/CD pipelines.

Excellent problem-solving, communication, and collaboration skills.

Flexibility to write production-quality code in both Python and Java as required.

Skills: Aws, Kafka, Python

Notice period - 0 to 15days only

About the Role

We are looking for enthusiastic LLM Interns to join our team remotely for a 3-month internship. This role is ideal for students or graduates interested in AI, Natural Language Processing (NLP), and Large Language Models (LLMs). You will gain hands-on experience working with cutting-edge AI tools, prompt engineering, and model fine-tuning. While this is an unpaid internship, interns who successfully complete the program will receive a Completion Certificate and a Letter of Recommendation.

Responsibilities

• Research and experiment with LLMs, NLP techniques, and AI frameworks.
• Design, test, and optimize prompts and workflows for different use cases.
• Assist in fine-tuning or integrating LLMs for internal projects.
• Evaluate model outputs and improve accuracy, efficiency, and reliability.
• Collaborate with developers, data scientists, and product managers to implement AI-driven features.
• Document experiments, results, and best practices.

Requirements

• Strong interest in Artificial Intelligence, NLP, and Machine Learning.
• Familiarity with Python and ML libraries (e.g., TensorFlow, PyTorch, Hugging Face Transformers).
• Basic understanding of LLM concepts such as embeddings, fine-tuning, and inference.
• Knowledge of APIs (OpenAI, Anthropic, Hugging Face, etc.) is a plus.
• Good analytical and problem-solving skills.
• Ability to work independently in a remote environment.

What You’ll Gain

• Practical exposure to state-of-the-art AI tools and LLMs.
• Mentorship from AI and software professionals.
• Completion Certificate upon successful completion.
• Letter of Recommendation based on performance.
• Experience to showcase in research projects, academic work, or future AI roles.

Internship Details

• Duration: 3 months
• Location: Remote (Work from Home)
• Stipend: Unpaid
• Perks: Completion Certificate + Letter of Recommendation

• Develop strategies that drive customers to the website
• Metrics Tracking & measure ROI.
• Use advanced metrics to measure the success of a marketing campaign
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Collaborate with internal teams to create landing pages and optimize user experience
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivate
• The candidate would need to be well versed with different types of organic as well as paid marketing
• Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.

Job description

About Us: YMGrad is a leading study abroad consultancy firm dedicated to helping students achieve their dreams of higher education abroad. We provide comprehensive services, including application assistance, university shortlisting, and expert guidance throughout the admissions process.

Job Overview: We are seeking a skilled and motivated Content Writer to join our dynamic team. This role involves crafting compelling and personalized application materials, including Statements of Purpose (SOPs), Letters of Recommendation (LORs), resumes, and other college applications. Additionally, the writer will produce SEO-friendly blogs on study-abroad topics and provide consultancy to clients about the admissions process. The ideal candidate will be adaptable, collaborative, and enthusiastic about contributing to various aspects of our consultancy services.

Key Responsibilities:

1. Application Materials: Write and edit Statements of Purpose (SOPs), Letters of Recommendation (LORs), resumes, and other application documents tailored to individual client profiles.

2. Blog Writing: Develop and publish SEO-friendly blog content on study abroad topics, including tips, trends, and country-specific information.

3. Client Consultation: Provide personalized advice to clients regarding the admissions process, application strategies, and document requirements.

4. University Shortlisting: Assist clients in shortlisting suitable universities based on their academic profile, career goals, and preferences.

5. Collaborative Support: Work closely with other team members, including advisors and counselors, to ensure a seamless and integrated service for clients.

6. Quality Assurance: Ensure all written content is error-free, adheres to client requirements, and maintains high standards of professionalism.

7. Continuous Improvement: Stay updated on changes in the study abroad landscape and admissions requirements to provide current and accurate advice.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹33,333.33 per month

Benefits:

• Leave encashment
• Paid sick time

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Application Question(s):

• Kindly share your previous writing sample with us.

Work Location: In person

UX Designer (TPC)

What We Look for

The ideal candidate should demonstrate the ability to work with stakeholders to discover effective workflows, generate clean and artful design elements, and transform them into intuitive and functional interfaces with focus on accessibility and user centered design while bringing passion, empathy and expertise to every engagement.

Responsibilities

● Collaborate - Upholding CXD process, collaborating with product management and engineering to define and implement innovative solutions.

● Craft - Creating wireframes, storyboards, user flows, and process flows to effectively communicate interaction, design ideas and building application UI toolkits.

● Construct - Conceptualizing original ideas that bring simplicity and user friendliness to complex design roadblocks.

● Concentrate - Demonstrating attention to detail and problem-solving skills along with paying careful attention to staying on-brand.

● Convince - Presenting and articulating designs and key milestone deliverables to peers and executive level stakeholders.

Minimum Qualifications

● A well-curated online and/or print portfolio/case study demonstrating UX/UI design skills, curiosity, positive attitude and strong drive to learn from a fast paced environment.

● Proven UX/UI design experience for multiple platforms including desktop, mobile, tablet.

● Excellent visual design skills with sensitivity to user-system interaction. Additionally experience in data informed and customer centric approach to design is key.

● Solid experience in creating wireframes, prototype, storyboards, user flows, and process flows.

● Proficiency in simplifying complex information through end-to-end experiences designs while co-creating with all the senior designers for smooth implementation.

● Up-to-date with the latest UI trends, tools, techniques, and technologies and their role in a commercial environment

● 4-7 years of relevant experience with a B. DeS/M. DeS in Visual Design, Human-Computer Interaction, Interaction Design, or related is an advantage.

● General understanding of the front-end development process, including HTML and CSS.

● Ability to speak fluent English is a must. Demonstrable proficiency in presenting your designs and selling your solutions to various stakeholders through clear communication is key.

Job Requirements

• Experience in ReactJS and its main fundamentals like JSX, Virtual DOM, component lifecycle, etc.
• Strong proficiency in JavaScript, object model, DOM manipulation and event handlers, data structures, algorithms, JSX, and Babel.
• Experience with browser-based debugging and performance testing software.
• Good understanding of HTML, CSS, ES6.
• Knowledge of Unit testing frameworks..

Job Responsibilities

• Design, build and maintain software applications.
• Write well-designed, testable, efficient code by using best software development practices.

We are looking for a detail-oriented technical project manager to oversee all project operations from inception to execution. A Technical Project Manager is responsible for providing project planning and management for established initiatives within a company. They ensure that projects are completed to specification, within an established time frame and budget. A Technical Project Manager is the lead subject matter expert within the company regarding technology concerns. Additionally, they will hire and train additional support member in a

business's tech department.

Roles & Responsibilities:

• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.

• Assist in the definition of project scope and objectives, involving all relevant internal stakeholders and

ensuring technical feasibility.

• Develop a project plan for each client, detailing the tasks that need to be completed for the timely installation

of customized software systems.

• Analyze, plan, and develop requirements and standards in reference to scheduled projects.

• Coordinating with cross-discipline team members to make sure that all parties are on track with project

requirements, deadlines, and schedules.

• Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels.

Preparing status reports by gathering, analyzing, and summarizing relevant information.

• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.

• Obtaining customer acceptance of project deliverables.

• Creating a specialized document for each client, detailing all customizations made.

• Conducting post-project evaluation and identifying successful and unsuccessful project elements.

Who You’ll Need To Be:

• Bachelor’s degree in computer science, engineering, computer information science, information technology,

or a related field with Master’s degree in management.

• Proven working experience in project management.

• Excellent client-facing and internal communication skills.

• Excellent written and verbal communication skills.

• Sound technical knowledge.

• Basic SQL Knowledge.

• Basic Database Understanding.

• The ability to multitask effectively.

• The ability to work independently and as part of a team.

• Strong analytical and problem-solving skills.

• Excellent organizational and time management skills.

• Fintech domain knowledge is an added advantage.

• Create content marketing campaigns to drive leads and subscribers Use SEO best practices to generate traffic to our site
• Regularly produce various content types, including email, social media posts, blogs and white papers
• Actively manage and promote our blog, and pitch articles to relevant third-party platforms
• Edit content produced by other members of the team
• Analyze content marketing metrics and makes changes as needed
• Collaborate with other departments to create innovative content ideas

You are required to have skills in the following areas:

• Minimum 3+ Years of experience working as a Salesforce developer.
• Proven experience in developing Salesforce applications and interfaces:
• Salesforce and/or full-stack development
• Sales, Service Cloud and Force.com
• Salesforce Lightning experience is a must
• Proven and strong development experience in APEX, Visualforce, REST, SOAP/WSDL, SQL, and system interfaces
• Proven skills in deploying and configuring Apps from App Exchange
• Experience in web front-end technologies & Frameworks
• Conceptual understanding of Master Data Management (SAP), SAP Process Integrator / Informatica /
• Hands-on experience in querying salesforce.com database using SOQL & SOSL queries using Force.com Explorer
• Certifications in Salesforce Admin, Salesforce Platform Developer, and Salesforce Platform Developer II
• Experience in marketing cloud (pardot, exact-target/journey builder..) and its integration
• Design, develop, test, and document innovative sales and marketing solutions
• Expert in advanced APEX, Visual force, HTML5, REST, and full-stack development
• Excellent understanding of complex interfaces in the corporate system landscape
• Autonomous review and clarification of business requirements prior to implementation, creation and
• documentation of technical design/entity-relationship including alignment with stakeholders
• Autonomous coordination of test activities with business and IT stakeholders
• Autonomous coordination and execution of deployment in line with change and release management
• process and in alignment with Veeva technical stakeholders (e.g.project and support teams)
• Good acumen of business functions with a developer mindset
• Provide technical leadership, training, and mentoring of newly build solutions to the business
• Good communication & problem-solving skills.
• Quick Learner with and ability to jump into an existing code base and understand the code quickly and make enhancements as business demands change.
• Experience working with Onsite Team.

Responsibilities:

• Configure and maintain Tableau Server Software Layer.
• In charge of system administration (includes site creation, server maintenance/upgrades/patches) and change management
• Monitor server activity/usage statistics to identify possible performance issues
• Carry out performance tuning of tableau server environment (clustering, load balancing)
• Create/Manage groups, workbooks and projects, database views, data sources and data connections.
• Proactively communicate with stakeholders to resolve issues and get work done
• Set up a governance process around Tableau dashboard processes.

Qualifications

• Bachelor's degree in computer science, business analytics or related field
• 3 or more years of professional experience as an administrator
• Experience in developing, configuring and administering Tableau Server.
• Ability to play with data and build reports / dashboards using Tableau
• Strong written and verbal communication skills