Customer Success Agents

What are the Key Responsibilities:

• Responsibilities include writing and testing code, debugging programs, and integrating applications with third-party web services. 
• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Creates customized applications for smaller tasks to enhance website capability based on business needs
• Ensures web pages are functional across different browser types; conducts tests to verify user functionality
• Verifies compliance with accessibility standards
• Assists in resolving moderately complex production support problems

What are we looking for:

• 3+ Years of work experience as a Python Developer
• Expertise in at least one popular Python framework: Django
• Knowledge of NoSQL databases (Elastic search, MongoDB)
• Familiarity with front-end technologies like JavaScript, HTML5, and CSS3
• Familiarity with Apache Kafka will give you an edge over others
• Good understanding of the operating system and networking concepts
• Good analytical and troubleshooting skills
• Graduation/Post Graduation in Computer Science / IT / Software Engineering
• Decent verbal and written communication skills to communicate with customers, support personnel, and management

candidate must have at least a minimum of 2+ years of experience in recruitment and selection. Only Immediate joiners must apply.

What you’ll do 💯

• Work closely with recruiters/hiring managers to understand customer pain points and opportunities for features and improvements

• Developing the exact pixel-perfect & Responsive UI from the designs provided
• Lead or participate in design reviews, code reviews and architecture evolution discussions. quality & performance goals

  development efficiency.
  
  

• At least 2 Years of relevant work experience in React JS
• Experience in developing responsive Web Applications Development and reusable UI elements

• Architect and develop scalable and maintainable applications
• Expert Programming experience in HTML, CSS, JavaScript and React JS with the expertise to fuse these with modern web development practices

Outplay is looking for a motivated and talented Sales Development Representative to join our growing team. We’re looking for energetic, tech-savvy SDRs to join our fast-growing team. As part of the Outplay sales team, you will become a subject matter expert and advise new clients on sales best practices, technology, and process.

US Shift Only (6 PM - 3:30 AM) - Onsite (Chennai)

Responsibilities: 

• Represent our company’s products and services - starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet needs.
• Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets.
• Manage and maintain a pipeline of interested prospects and engage sales executives for the next steps.
• Utilize cold calling, and email to generate new sales opportunities.
• Build long-term trusting relationships with prospects to qualify leads as sales opportunities
• Proactively seek new business opportunities in the market.

We are looking for someone who has: 

• 1-2 years experience in a Sales role and are eager to learn to become a great seller.
• Active on LinkedIn.
• Strong understanding of Sales and lead development best practices
• Proven ability to perform successfully given low oversight and limited process
• 100% reliable and detail-oriented. A drive to execute flawlessly.
• A positive can-do attitude and tireless work ethic. Driven and self-sufficient.
• Must live and breathe startups with broad responsibilities, crazy busy, dynamic environment, lots of responsibility, and lots of fun

Benefits:

•  Flexible work hours - We believe mental health is way more important than a 9-5 job.
• Health Insurance - We are a family, and we take care of each other - we provide medical insurance coverage to all employees and their family members. We also provide an additional benefit of doctor consultation.
• Workstation and Internet Allowances.
• Annual company retreat - we work hard, and we party harder.
• City meet-ups- You work with your team members in the mornings and party in the evenings.
• Safe space to innovate and experiment.
• Steady career growth and job security.

looking for a candidate who is a self-starter and open to learning best practice development from the team. This role comes with the opportunity to absorb knowledge and grow as a developer.

Salesforce Certified Developer 1 (PD1), Apex, Salesforce integration with large applications End to End (for Salesforce API understanding)

• Must have: The candidate should have Salesforce Certified Developer 1 (PD1)
• Must Have: 3+ Years of experience as Salesforce Developer
• Must have: Web Application Development Background in a Product Company
• Must have: Excellent development experience with Apex is a must
• Must have: Experience in Visual Force pages development (for Xoxoday UI components)
• Must have: Experience in Salesforce integration with large applications End to End (for Salesforce API understanding)
• Must have: Experience and knowledge of Lightning Design System (for Xoxoday UI widget components)
• Must have: Proven experience with Salesforce development, system integrations, and bug fixes
• Must have: Very good Understanding of Salesforce standard objects and custom objects such as Leads, Account, Contacts, Opportunity, Products, Price book, Lead process, Sales process, and Forecasting is required
• Must have: Experience and knowledge of Lightning Design System
• Good to have: Experience with front-end languages and backend tools for web engineering (Apex, Triggers, DataLoader, Visualforce, Lightning Framework, API s JavaScript, HTML5, and CSS).
• Good to have: Hands-on experience in Salesforce Community Cloud, Service Cloud, and Lightning

• Ability to join a small and growing team, and work with some of the coolest people you've ever met
• Opportunity to make an impact, and leave your mark on this organization.
• Competitive compensation, with the ability to shape your own career trajectory 

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at this company

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

• Knowledge of ad operations including trafficking, troubleshooting, campaign optimizations, and reporting
• Effectively communicate status of campaigns, technical issues, launch delays, delivery issues, etc. to client contacts
• Perform quality assurance checks and debug issues with campaigns to ensure that line items and creative have been set up correctly and are delivering across all platforms and devices
• Monitor and analyze campaign performance
• Assist with documenting, updating and maintaining trafficking and work-flow procedures for client accounts
• Identify workflow inefficiencies and address ideas to improve the ad ops process
• Knowledge of Social Media Marketing, SEO and Content Marketing

What you need to have:

• Minimum 2 years of data analytics and interpretation experience
• Proven experience to show how data analytics shaped strategy, marketing and product. Should have multiple examples of this based on current and past experience
• Strong Data Engineering skills using tools like SQL, Python, Tableau, Power BI, Advanced Excel, PowerQuery etc
• Strong marketing acumen to be able to translate data into marketing outcomes
• Good understanding of Google Analytics, Google AdWords, Facebook Ads, CleverTap and other analytics tools
• Familiarity with data sources like Branch/ Clevertap / Firebase, Big Query, Internal Tables (User/ Click/ Transaction/ Events etc)