Customer Success Agents

Key Responsibilities

• Handle student inquiries and provide clear, detailed information about courses, programs, and admission procedures.
• Counsel prospective students on appropriate course options based on their educational background, interests, and career aspirations.
• Follow up with leads through calls, emails, and in-person meetings to achieve monthly and quarterly enrollment targets.
• Coordinate with marketing and academic teams to ensure a smooth and efficient admission process.
• Maintain strong relationships with students by delivering exceptional customer service, contributing to student satisfaction and retention.
• Maintain accurate records of leads, follow-ups, and admissions in CRM systems or internal databases.
• Participate in promotional events, webinars, and information sessions as required.

Required Skills and Qualifications

• Minimum 2 years of experience in EdTech, educational sales, or student counselling.
• Fluency in Kannada, English, and Hindi (spoken and written).
• Strong communication, persuasion, and interpersonal skills.
• Ability to work independently and collaborate with teams effectively.
• Graduate degree in any discipline; additional certification in counselling, sales, or student guidance is an added advantage.
• Strong organizational skills, time management, and attention to detail.
• Proficiency in basic computer applications (MS Office, email, CRM tools) preferred.

Preferred Attributes

• Goal-oriented mindset with the ability to work in a fast-paced environment.
• Empathetic approach with excellent listening and counselling skills.
• Willingness to learn, adapt, and handle diverse student requirements.

• · 3+ years of software engineering experience primarily leveraging ReactJS. · Strong engineering and technical background with demonstrable enterprise development experience using ReactJS and RESTful APIs. · Deep understanding of JavaScript/Typescript, HTML5 and CSS. · Experience using Redux, Web Workers and PWAs. · Experience with continuous integration and build (CI/CD) process & tools. · Proven ability to quickly understand functional requirements and technical concepts. · Experience with TDD and familiarity with testing frameworks, ideally Cypress, Selenium and PACT. · Exposure to mobile development via React Native an advantage. GitHub portfolio an advantage.

1. Project planning & execution
2. Budget & cost management
3. Team & stakeholder management
4. Procurement & logistics
5. Regulatory compliance & permitting

Required Qualifications

• Bachelor’s degree in Electrical / Mechanical/Civli Engineering or related field.
• 2+ years of experience in solar or renewable energy project management preferred.
• Strong understanding of solar PV systems and installation practices.
• Proficiency in project management tools.

We are constantly on the lookout for smart and enthusiastic people with a can-do attitude. If that sounds like you, then come and be a part of YAALI! We offer a competitive salary and a great benefits package.

Requirements:
-Bachelor's degree required.
-Proven work experience (1-3 years) as a Copywriter/Content Writer or similar role.
-Candidate must be conversant with writing on multidiscipline content like technical documentation, storytelling, and copywriting.
-Familiarity with SEO guidelines and keyword research tools.
-Excellent written and verbal communication is mandatory.

Responsibilities:
-Drive traffic to pages and generate interest in our products and services by writing content and distributing it in various mediums.
-Blog on an ongoing basis to grow organic traffic through search, social, and our email subscribers.
-Coming up with new strategies to increase brand engagement and generate leads.
-Provide new content strategies to address gaps in our pages for increasing conversions.
-Ability to work with different teams to create and optimize content.
-Collaborate with designers to improve user experience.
-Stays up-to-date with the latest trends and marketing best practices.

If you are interested,apply here: https://www.bizappln.com/careers.html

We are seeking a skilled and motivated Python Full Stack Developer to join us. The ideal candidate will have experience with Python, JavaScript and its related technologies, as well as a passion for developing efficient and scalable software solutions.

Responsibilities:

• Design and develop high-quality, scalable applications using Python, Django, DRF, FastAPI and JavaScript frameworks such as React or Vue.js
• Analyze business requirements and develop software solutions to meet those needs
• Write clean, maintainable, and efficient code
• Test software solutions to ensure they meet performance, scalability, and reliability requirements
• Debug and troubleshoot issues in the software
• Stay up-to-date with emerging trends and technologies in Python development

Qualifications:

• Bachelor's or Master's degree in Computer Science or related field
• At least 2 years of experience in developing applications using Python, Django, DRF or FastAPI.
• At least 2 years of experience in using front-end JavaScript frameworks such as Jquery, React or Vue.js
• Experience with database technologies such as PostgreSQL and MongoDB
• Experience with AWS or other cloud platforms
• Ability to write clean and maintainable code
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills

Nice to have:

• Knowledge of Trading in stocks, forex, futures etc.
• Knowledge of automated trading
• Experience with Different Trading Platforms

We offer:

• Competitive salary
• Flexible working hours

Job Types: Full-time, Regular / Permanent

Salary: ₹400,000.00 - ₹10,000.00 per year

Benefits:

• Flexible schedule

Schedule:

• Day shift
• Monday to Friday

Supplemental pay types:

• Overtime pay
• Yearly bonus
• Performance-based bonus

Ability to commute/relocate:

• Mondeal heights, SG Highway, Ahmedabad - 380015, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Python: 1-3 years (Required)
• JavaScript: 1-3 years (Required)

Job Responsibilities:

• Having a proactive customer support approach
• Testing product features as assigned
• Build & strengthen customer relationships
• Lead scoring and qualification
• Manage incoming chats, emails and handle appropriate follow-up calls and emails
• Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
• Demonstrate the value of the platform to our customers every day by providing amazing customer support
• Maintain existing customer success metrics and data as directed

Job Requirements:

• Excellence at Googling stuff and spoken English
• Ability to meet deadlines and decent depth of thought process
• Capable of operating without much supervision while still producing results
• Not being camera shy and great presentation skills
• Motivation to pursue customer success as a career
• Understanding the basics of customer support such as treating customers with respect, empathy, and understanding
• Technical understanding and ability to troubleshoot and resolve technical problems

Note: The applicant should be comfortable with both the timings, Day Shift Timings as well as the US Shift Timings.Shifts will be rotational.

Brownie Points If - You are great at video presentation and love engaging with customers through videos