
- Accurately recording details of customers’ purchase orders.
- Processing all customer purchases accordingly.
- Generating promising leads to pursue.
- Managing customer accounts by ensuring that existing customers remain satisfied with the company's services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Understanding in-depth knowledge to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

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Who are we
Syook is an established Series A funded high growth startup headquartered in Bengaluru, working in the B2B space. We are currently on the path of high growth and productivity, and great culture building (because we know the two go hand in hand)! We are looking for folks who will ask questions like why/why not, what can I do to make this better, how can I help the company and most importantly, what can the company do to help you.
Our flagship product Syook InSite allows businesses to visualize their operations, providing information that can easily translate into measurable impact on the bottom-line. InSite is an Industrial Internet-of-Things (IIoT) solution that uses Bluetooth Low Energy (BLE) beacons to generate highly-accurate location data of all your resources (both assets and people), at much lower costs than https://syook.com/rfid-vs-ble-vs-uwb-vs-wi-fi/">comparable technologies. The result: Quick RoI and Improved Operational Performance. It’s Industry 4.0, ready for deployment!
Role overview
First and foremost, we're looking for people who are excited about what we're doing -- you don't need to know anything about IoT, but should be excited to learn. We're building in an entirely new space, so you'll be able to use creativity to help us solve problems and delight our customers.
Our product stack is MERN (React, Node + Express, MongoDB) with a few services also written in Java and Go and we use React Native on mobile.
We’re looking for someone who loves to solve problems and enjoys building algorithms that identify all possible scenarios. You must enjoy breaking down a problem statement into smaller chunks and have a knack of designing scalable systems using modular pieces.
A day in your role will involve any of the following (or a combination):
- Develop APIs for new features that will be consumed by the frontend (web and mobile)
- Develop APIs for integrations into 3rd party ERP & HRMS systems like SAP, etc
- Build new services or add functionality in existing systems & services like IoT Data Parsers and Ingestors, etc
- Build modular sub-systems that can be reused to develop a scalable system
- Optimize application backend for speed and scalability
- Ship out bug free code using TDD
- Work towards more stability & scalability of the backend
- Understand the requirements and give adequate time estimates for the features
- Coordinate with QA for every feature and make sure releases are bug free
This list is not exhaustive at all, and you'll have a lot of autonomy over your work.
This is a full time position based out of Bengaluru with the option of working remotely few days of the week. During the interview, you'll be able to share what you're most interested in.
Why you might be excited about us
- We're working to solve a massive global problem and help organizations be more competitive. We love solving problems using technology and are bridging a massive gap in the operations excellence domain.
- We're small, so you'll be able to contribute efficiently and without bureaucracy. You'll quickly have responsibility over big areas of our product.
- Our team has a wide range of experiences (Oilfield, Telecom, Psychology PhD, etc.) and are excited to learn from you, too.
- You'll be able to work independently and set your own schedule. We don't micromanage and will help you do great work. We trust our people and believe that each person here puts their best foot forward.
- We'll mould your role to shape a career you're excited about. We care a ton about your satisfaction and job happiness, and will help prep you for whatever you're looking for in the future.
- We work hard and also highly value balanced work/life. We care about family and your own personal development, and don't expect for you to be always engaged with work.
Why you might not be excited about us
- We're small (35+ people in the company now), so if you like more established companies, it's not (yet) the right time. You'll help build our company's culture.
- Since we're an early stage startup, projects and priorities may shift.
- Our customers love us, and there's a lot we can improve. It's a great place to be, but it means there's some jank. (Nothing too scary! 😃)
- We can't (yet) provide constant close mentorship for junior developers. As we grow, we'll get a lot better at this.
- Since you'll have a lot of responsibility and creativity over projects, they may not be defined perfectly initially. You'll be expected to bring your own experience and perspective to help us do the right things, and raise flags if you think we should do things differently.
About you
None of these are requirements, but do describe the kinds of people that we think would be most effective at Syook right now.
- Love thinking broadly about problems and thinking creatively about how to solve them efficiently.
- Happy to try things out to validate new features, and move on if they no longer solve a problem.
- Excited for a front-row seat into a fast growing, early stage company. Things will change a lot!
- Enjoy thinking through trade-offs, with both mindfulness of short-term needs and our long-term direction.
- Happy writing documentation so that others can ramp up super easily and you're never a single-source-of-failure. We're a bit too small to have silos.
- You are driven and care about doing a good job and improving your craft.
- You have a growth mindset, can keep up with the latest technology changes and trends and suggest enhancements based on these
- Most importantly, you’re the kind of person who is friendly, approachable, ready to help others and personally driven to put your best foot forward.
Technically these are some of the things we would like for you to have to be able to contribute effectively in this kind of a position:
- You are fluent working with server-side languages and frameworks, in particular NodeJS, but any other language proficiency is also fine e.g. Go, Python, Java, as long as you can pick up a new language and contribute
- You are fluent in using SQL Database, preferably Postgres and at least one NOSQL Database, preferably MongoDB, but feel free to surprise us!
- You can write non-trivial programs in Javascript
- You can write clean, modular code in either Object-Oriented style or Functional style
- You are comfortable with Test Driven Development
- You are fluent in using the tools of the trade: Testing, Editors, Git, Command line, Slack
Apart from the above it would be a plus if you also have
- Knowledge of Docker
- Knowledge of Kafka, RabbitMQ or other pub / sub and queue management systems
- Open source contributions
Our current development practices
Since we're an early-stage startup, we constantly have to ask "what gets the most value, cheaply, to validate our assumptions?" We build some things to last a long time, and others as prototypes.
We use linting, e2e testing, CI CD, observability logging, and production probers. We've documented both our web and mobile apps so that you should be able to get started easily—and if you need help, we'll absolutely improve our docs—and contribute your first day.
We recognize the value of maintainability and keeping our developer experience nimble. Our sprints are for 2 weeks and we push releases to production as per this schedule.
You'll help push us to be our best, and we're excited for recommendations and insights you have as you join. You'll be an owner and contribute towards how we work.
Joining our team
Interview process
We want you at your best, and won't be giving you gotcha-style algorithms questions. We want to get to know you, hear about what you're interested in, and learn about what you hope to do in the future.
1. Meet us and learn about Syook
You'll first talk to Sarlaksha or someone from the People Services team (over phone or video) and won't need to prepare anything in advance. The goal of this conversation is to get to know you and mutually explore if we might be a good fit for each other. You'll learn more about Syook and have a chance to ask any questions about our company, team culture, and product.
We'll also talk in depth about your technical experience. We'll talk about frameworks you've used, how you make technical decisions, types of problems you like to solve, etc. You won't need to prepare anything in advance.
This is primarily used to get a better feel for your experience, how you work, and where you may fit in. It'll be used to design the rest of the interview process.
Through this and the next steps, you'll meet more people in the company so we can get to know each other.
2. Technical challenges
Everyone has different strengths, and we want you to do your best. Our goal is for you to clearly demonstrate your technical aptitude. We're open to accommodating what would work best for you.
We can choose mutually between several different options:
- A live pair coding session where we'll work through some problems.
- Working through similar problems independently as a take home challenge.
- Presenting any previous work you've done (example: open source, side project, or even another interview you did).
3. Technical Discussions
If you clear the technical challenge then we will have a few rounds of technical discussions where we interact with you to understand in depth about your craft. These discussions will be with one of the engineers at Syook whom you will end up working with and the final discussion will be with our CTO (Aman Agarwal). We will try and see how you can augment our engineering culture and we’ll discuss the bigger picture also. You will also get to understand what your role is all about and how you can grow with us. Feel free to ask for feedback and any other questions you may have about the company and we will be happy to share the same.
5. People & Culture fit round
If you reach this stage, it automatically means that we’re convinced of your technical skills. However, that’s never enough for us. We want to ensure that you will feel comfortable working with us and that we can give you an environment where you can be your productive best. We will use this discussion to understand what you bring to the table apart from your technical skills in terms of initiatives, personality, and a certain entrepreneurial mindset.
6. Reference conversations
We will talk to a few people you've worked with before to learn more about how we can best work with you. We expect to hear great things, so this is primarily so we can work with you as effectively as possible.
Required Skills:
- 2+ years experience developing software using PaaS/APIs, Java, Docker, Bash, Json, Node js, sql / postgres, RestAPI, Swagger.
- Java 8 / Tomcat 8.5 / Jersey REST
- Spring MVC/Spring Boot/Microservices
- Hibernate
- Strong desire to learn
- Knowledge of cutting-edge technologies.
- Basic understanding of design patterns
- Comfortable working with Subversion, Git, or similar source control environments
- Must be willing to do Test Driven Development.
- Strong communication skills, must embrace working in a highly-collaborative environment
Preferred Skills:
- Good understanding of web-service technologies, Restful APIs
- Some exposure to a version control system such as Git or Subversion
- Proven understanding of software development techniques, concepts and processes
- Driven and self-motivated.
- Works creatively to solve challenging problems
Experience: 2+
Location: Noida (Currently WFH)/ PWFH
Notice Period: Immediate to 15 days
We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Dhi Technologies develops smart, secure, innovative solutions for the IoT industry, with greater speed and accuracy to enable scalability, flexibility, and profitability. As an employee, you will collaborate with our teams in all stages of product development. Your insightful contribution will help develop, expand and maintain our goals.
Responsibilities
- Have the passion and experience for building responsive, elegant and engaging experiences with future friendly web technologies.
- Integration of user-facing elements developed by front-end developers with server side logic.
- Writing reusable, testable, and efficient code with proper documentation. Design and implementation of low-latency, high-availability, and performant applications Implementation of security and data protection Integration of data storage solutions.
- Continually keep yourself and your design team updated with the latest changes in your industry’s standards


- We are looking for a Data Engineer to build the next-generation mobile applications for our world-class fintech product.
- The candidate will be responsible for expanding and optimising our data and data pipeline architecture, as well as optimising data flow and collection for cross-functional teams.
- The ideal candidate is an experienced data pipeline builder and data wrangler who enjoys optimising data systems and building them from the ground up.
- Looking for a person with a strong ability to analyse and provide valuable insights to the product and business team to solve daily business problems.
- You should be able to work in a high-volume environment, have outstanding planning and organisational skills.
Qualifications for Data Engineer
- Working SQL knowledge and experience working with relational databases, query authoring (SQL) as well as working familiarity with a variety of databases.
- Experience building and optimising ‘big data’ data pipelines, architectures, and data sets.
- Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement.
- Strong analytic skills related to working with unstructured datasets. Build processes supporting data transformation, data structures, metadata, dependency and workload management.
- Experience supporting and working with cross-functional teams in a dynamic environment.
- Looking for a candidate with 2-3 years of experience in a Data Engineer role, who is a CS graduate or has an equivalent experience.
What we're looking for?
- Experience with big data tools: Hadoop, Spark, Kafka and other alternate tools.
- Experience with relational SQL and NoSQL databases, including MySql/Postgres and Mongodb.
- Experience with data pipeline and workflow management tools: Luigi, Airflow.
- Experience with AWS cloud services: EC2, EMR, RDS, Redshift.
- Experience with stream-processing systems: Storm, Spark-Streaming.
- Experience with object-oriented/object function scripting languages: Python, Java, Scala.
Requirements:-
- Bachelor’s Degree or Master’s in Computer Science, Engineering,Software Engineering or a relevant field.
- Strong experience with Windows/Linux-based infrastructures, Linux/Unix administration.
- knowledge of Jira, Bitbucket, Jenkins, Xray, Ansible, Windows and .Net. as their Core Skill.
- Strong experience with databases such as SQL, MS SQL, MySQL, NoSQL.
- Knowledge of scripting languages such as Shell Scripting /Python/ PHP/Groovy, Bash.
- Experience with project management and workflow tools such as Agile, Jira / WorkFront etc.
- Experience with open-source technologies and cloud services.
- Experience in working with Puppet or Chef for automation and configuration.
- Strong communication skills and ability to explain protocol and processes with team and management.
- Experience in a DevOps Engineer role (or similar role)
- AExperience in software development and infrastructure development is a plus
Job Specifications:-
- Building and maintaining tools, solutions and micro services associated with deployment and our operations platform, ensuring that all meet our customer service standards and reduce errors.
- Actively troubleshoot any issues that arise during testing and production, catching and solving issues before launch.
- Test our system integrity, implemented designs, application developments and other processes related to infrastructure, making improvements as needed
- Deploy product updates as required while implementing integrations when they arise.
- Automate our operational processes as needed, with accuracy and in compliance with our security requirements.
- Specifying, documenting and developing new product features, and writing automating scripts. Manage code deployments, fixes, updates and related processes.
- Work with open-source technologies as needed.
- Work with CI and CD tools, and source control such as GIT and SVN.
- Lead the team through development and operations.
- Offer technical support where needed, developing software for our back-end systems.

● Working alongside other developers, product managers and designers
● Own a feature and bring it to the production application.
● Build pixel-perfect, buttery smooth UIs across both mobile platforms.
● Leverage native APIs for deep integrations with both platforms.
● Diagnose and fix bugs and performance bottlenecks.
● Maintain code and write automated tests to ensure the product is of the highest quality.
● Writing clean, readable, and testable code
● Hiring and leading team (Senior Web Developers)
Skills Required
● Must have hands-on working exp on React-Native and different packages.
● Strong working knowledge on React Native and Redux
● Experience on REST with JSON.
● Proficient understanding of code versioning tools, such as Git
● Experience in building and supporting high-performance applications
● Java/Swift Knowledge to create a native bridge is a plus.
● Prior experience with Firebase is a plus.
● Javascript, React Native, Software Architecture, Mobile Development, Unit Testing, Swift, Java


Required Skills
• Coding skill on C# is a must
• Coding skill on sql server and C# entity framework
• Experience with version controlling
• Strong problem solving and analytical skills
• Excellent verbal and written communication skills.
• Good time management, organization and inter-personal skills.
• Ability to work independently as well as participating in a team of professionals.
• Habit of writing clean C# code that is easy to read.
Roles and Responsibilities
• Debug and resolve issues using latest tools and technologies for identifying root cause of production issues.
• Perform database operations.
• Create and maintain CI, Release and automated deployment builds.
Note- Should be ready to learn Angular
• Develop scripts, tools and other utilities as needed to detect issues.
• Perform other duties as assigned.

