JeevaJobs
About
As a specialized recruitment partner for early-stage and fast-growing startups, we excel in tech, non-tech, and leadership hiring. With a deep understanding of the startup ecosystem and a commitment to integrity, we don’t just fill roles — we help you build strong, high-impact teams that drive growth and innovation.
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At JeevaJobs, we’re more than just a recruitment partner — we’re your gateway to exciting opportunities at early-stage and fast-growing startups. Whether you’re a tech expert, a non-tech professional, or a seasoned leader, we connect you with roles where you can make a real impact and grow alongside innovative companies.
When you partner with JeevaJobs, you’re not just applying for a job — you’re taking a step toward building a fulfilling and high-growth career. Let’s find the role that’s right for you and shape the future together.
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Jobs at JeevaJobs
Key Responsibilities:
- Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
- Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
- Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
- Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
- Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
- Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
- Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
- Manage escalations and ensure timely and effective resolution of complex customer issues.
- Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.
Java
Go Programming (Golang)
grafana
Amazon Web Services (AWS)Stable Money presents a great opportunity to be a part of the founding team and participate in the 0 to 1 journey If you have at least 6 years of experience and you're someone who's all about distributed architectures, system design wizardry, and making Go or Java dance to your tune, read on!
What We’re Looking For:
Architecting Marvels: Designing and implementing scalable, resilient distributed systems that make our platform sing.
Coding Ninjutsu: Crafting elegant, efficient code in Go and/or Java that runs like clockwork.
Keeping Watch: Hands-on with monitoring and troubleshooting using open-source Observability stack—think Loki, Grafana, and all things metrics.
Cloud Whisperer: Leveraging core AWS services to build and maintain robust infrastructure that never sleeps.
Pipeline Maestro: Setting up and optimising CI/CD pipelines to keep our deployment game strong.
Mentoring Mastery: Guiding and mentoring junior engineers, sharing your wisdom and helping them grow into future stars.
Bonus Points:
Startup Savvy: Thrived in the fast-paced, dynamic environment of a startup.
Fintech Finesse: Familiarity with the unique challenges and regulations of the fintech industry.
If you're excited about joining a dynamic team where you can architect, code, mentor, and innovate, send us your resume! Let's chat about how you can help us revolutionize the fintech space. 🚀
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