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0 - 1 yrs
₹1.6L - ₹2.3L / yr
MS-Excel
Communication Skills
Customer Support
Documentation
Customer Service
- Make and attend necessary phone calls - inbound and outbound calls.
- Provide the required information to the customers
- Resolve any queries regarding gift delivery or transit damage.
- Maintain database by updating customer information daily
- Write communication scripts for inbound calls
- Keep the team informed about customer calls and demos regularly
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at Tech Mahindra
1 video
2 recruiters
Agency job
via THR Consultants by Nikita Verma
Chandigarh
0 - 4 yrs
₹1.2L - ₹1.8L / yr
Customer Support
Customer Service
Business Process Outsourcing (BPO)
International experience
Key Highlights:
Interview Rounds:
Key Competencies :
• There will be Inbound Process only.
• All Interview rounds will be Face to Face basis.
• There will be One Day Interview Process only.
• There will be “No Field Work”.
• Cab facility will not be provided by the Company.
• There will be 6 days working. Weekly off day is not fixed.
• Job timings will be 8 A.M to 8 P.M on rotational basis. There will be no night shift.
• Immediate joining will be there.
Interview Rounds:
• HR Round
• Ops Manager
• Client Round
Key Competencies :
• Effective writing skill will be preffered in Non- Voice Process.
• Proficiency in English speaking is required in Voice Process.
• Must be agile and composed.
• Capable of doing work under pressure .
• Willing to work from office.
• Passion for sales, meeting targets and chasing for high numbers.
• Proven experience as telesales representative or other sales.
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