BCS Care EMEA Agent
WHAT YOU'LL DO
- Support customers by providing helpful information, answering questions, and responding to complaints.
- Knowledge of how to talk and communicate effectively.
- Think fast and understand situations and come up with the best possible solution.
- First point of contact for photographers, clients and customers majorly through Chats/Emails.
- Quick in responding to Live chats and Inbound Calls
- Work effectively with the team.
WHAT YOU'LL NEED
- 2 to 5 years of experience.
- Comfortable with rotational shifts if needed.
- Telephone ease
- Prior experience in Customer Service - Voice or Semi voice
- Fluent English and excellent communication
- Rigorous, hardworking, but fun
- Challenging & Goal oriented mindset
- Prior experience in customer relationships is a plus.
- Basic French language written and spoken language is a plus.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Meero
About
Connect with the team
Company social profiles
Similar jobs
Python
Ruby
Jenkinswe’d love to speak with you. Skills and Qualifications:
Strong experience with continuous integration/continuous deployment (CI/CD) pipeline tools such as Jenkins, TravisCI, or GitLab CI.
Proficiency in scripting languages such as Python, Bash, or Ruby.
Knowledge of infrastructure automation tools such as Ansible, Puppet, or Terraform.
Experience with cloud platforms such as AWS, Azure, or GCP.
Knowledge of container orchestration tools such as Docker, Kubernetes, or OpenShift.
Experience with version control systems such as Git.
Familiarity with Agile methodologies and practices.
Understanding of networking concepts and principles.
Knowledge of database technologies such as MySQL, MongoDB, or PostgreSQL.
Good understanding of security and data protection principles.
Roles and responsibilities:
● Building and setting up new development tools and infrastructure
● Working on ways to automate and improve development and release processes
● Deploy updates and fixes
● Helping to ensure information security best practices
● Provide Level 2 technical support
● Perform root cause analysis for production errors
● Investigate and resolve technical issues
Location: Bangalore
About The Role
• Own the P&L of the brand, right from pricing, discounts & marketing
activities
• Plan & deliver on growth, in alignment with the company’s strategies
• Conceptualize & execute plans across all marketing channels (Digital,
Outdoor, Social, 3rd party platforms, BTL etc).
• Identify & program manage new product development opportunities that
helps the brand stay relevant with the latest trends & consumer needs,
through market and consumer research.
• Identify brand's differentiation, positioning in the market, build a coherent
consumer language across all touch-points.
• Build newer channels of communication for the brand and help the brand
build channels previously unexplored.
• Work to drive discovery, traffic & conversion. Understand business
trajectory, capture data, analyze campaigns and documents. Create detailed
specifications for all e-commerce platforms and analyze site traffic
management.
• Work closely with operations & supply chain teams to ensure stock
availability by providing growth projections in advance & avoiding out of
stocks
• Complete ownership of campaigns which are rolled out on a weekly, monthly
and yearly basis.
Qualifications and experience
Looking for candidates with an MBA from a Tier 1 & 2 B-School with 1-3 years of post-MBA experience.
Skills required
- 1-3 years of experience in Brand/ Category Management in a consumer facing company
- An understanding of trends and an ability to respond to customers wishes.
Roles & Responsibilities:
1. Answer incoming calls and respond to customers
2. Management and resolve customer complaints.
3. Research required information using available resources
4. Document all call information according to standard operating procedures
5. Forward the complaint to the concerned area technician
6. Resolve escalated customer complaints
7. Complete call logs and reports
8. Manage large amounts of inbound calls in a timely manner
Skills:
1. Proficient in relevant computer applications
2. 10th pass or any higher education
3. Excellent data entry and typing skills
4. Superior listening, verbal, and written communication skills
5. Ability to handle the stressful situation appropriately
6. Fluent in Kannada and English.
7. Ability to multi-task, set priorities and manage time effectively.
Job Types: Full-time, Regular / Permanent
Schedule:
- Rotational shift
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- Kannada and English (Preferred)
JavaPython
Ruby on Rails (ROR)
NodeJS (Node.js)
Go Programming (Golang)• Should have a B.Tech / M.Tech / MCA in CS / IT / IS from premier college with 6+
years of experience in software development.
• Strong OOPS and OOD Fundamentals.
• E-commerce domain experience of 2-3 Years is mandatory.
• Good Coding, Problem Solving Skills, algorithms and data structures.
• Knowledge of My SQL database or any other RDBMS with a good understanding of
SQL language.
• Prior experience in web technologies is a plus.
• Ability to work on UNIX / Linux platform.
• Good Communication & Interpersonal Skills.
Job Description :
• You will be involved in all phases of development : architecture & design,
prototyping, implementation & testing, analysis & documentation, deployment.
• Capable of independent full systems design, including requirements gathering,
specifications, and coding.
• Knowledge in performance, scalability, enterprise system architecture, and
engineering best practices.
• Take the product/feature idea from the conceptualization phase to delivery with all
the relevant high-quality artifacts during the cycle.
• Flexibility and collaboration, coupled with strong object-oriented design & software
development skills are keys to success in this position.
.NET
AngularJS (1.x)
Angular (2+)
JavascriptExperience of .NET, C#, SQL Server, MVC, SaaS (Essential)
Experience in IIS, REST, AJAX, XML, open source, cloud computing (Desirable)
-
Responsible for advising clients in the areas relating to Company registration, GST registrations, tax services, and corporate filings, etc.
-
Responsible for client Handling across the globe and able to Close the Loop.
-
Must be capable of engaging with the clients on multiple communications channels and be one point of contact for any quires.
-
Convert prospective leads into sales and explore opportunities for up-selling and cross-sales
-
Develop contacts and build good Business Relations with Clients. And to ensure minimum refunds and maximum Positive Feedbacks.
DjangoPythonJavascript
Git| Open Edx | |
| 1 | Hands on experience on Open edX framework |
| 2 | • A Minimum of 2 years is required on handling Open edX project with overall experience of 4 to 6 Years. |
| 3 | • The Candidate must have developed and deployed open edX based applications and platforms. |
| 4 | • Real-world experience with web development frameworks like Django |
| 5 | • Ability to code front to back with JavaScript, Python, or other server-based programming languages |
| 6 | • Hands-on experience on Git, Slack, Trello |
| 7 | • Should have experience in deploying scalable software applications to AWS or equivalent |
| 8 | • At least 2 years of related experience with React, Webpack, or other modern JavaScript frameworks. |
| 9 | • Experience building static websites and single-page applications, experience with architecture and solutions |
| 10 | Good hands on experience in docker |
| 11 | • Understanding of MOOC (Massive open online course) Architecture Integrating with the third-party apps using LTI/QTI - Significant hands on experience in installation and configuration of OpenEdx as an application, managing users and roles and managing multiple tenants in an instance |
| 12 | • Experience in customizing OpenEdx as a product around creating plugins, integrating with third party apps using LTI' |
| 13 | • Theming and Branding, Multisite, Certificates, SAML, Basic Reporting (grades, enrolments) |
| 14 | • Experience in Open edX mobile app with branding and analytics set up |
| 15 | • Experience with DevOps will be added advantage |
We are Social.HR
An early-stage HR-Tech (SaaS) company. We aspire to be the leading self-driven career platform with intelligence. We are putting together a strong team of young individuals. The founders have the vision to create an intelligent, intuitive, and responsive career platform which gives you data-driven career insight and allows you to #BeTheBestYou
Who is?
An Intern will be our go-to person for all research and data-related aspects. You should be a hack who can get things done.
We Look for?
- 1. Who is going to get hands dirty
- An outside the box thinker
- Who is not afraid to challenge the conventional wisdom
- Moving decisively towards business goals
- Flexible in managing work-life balance
Are you the right fit?
- You are awesome at online research
- You are driven to make documentation and audit look like a piece of cake
- Full time must
- Have graduated or finishing up the course
We offer
The intern role is fun and it lies at the intersection of business and technology with true upside potential. Initially, the compensation will be in the form of a stipend.
Leadership
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon