Customer Support executive

Core Skills

• Strong knowledge of PHP + WordPress (hooks, APIs, custom development)
• Hands-on experience with page builders like Elementor, Divi, WPBakery
• Experience with Shopify Liquid and Admin API
• Good understanding of JavaScript (ES6+) and API integration
• Familiar with MySQL, Git, and deployment workflows
• Exposure to AI tools/APIs like OpenAI

Good to Have

• WooCommerce customization experience
• Shopify app integrations
• Basic understanding of performance optimization (Core Web Vitals)

Individual Contributor (Core Responsibility)

• Execute outbound prospecting (cold calls, emails, LinkedIn outreach) for US market
• Drive IT services / SaaS / solution sales conversations with US customers
• Own the full sales cycle: lead generation → qualification → proposal → negotiation → closure
• Consistently add new logos across mid-market and enterprise customers
• Maintain accurate CRM, pipeline forecasting, and reporting

US Market & Stakeholder Engagement

• Actively engage with US Directors, clients, and partners during US business hours
• Understand client pain points and position technology solutions effectively
• Represent the company in sales calls, demos, and negotiations

Sales Strategy & Process Setup

• Define outbound sales playbooks, ICPs, messaging, and outreach strategy
• Set up sales processes, tools, metrics, and reporting frameworks
• Work closely with leadership to align revenue targets and growth plans

Team Setup & Leadership

• Build and mentor a US-focused sales team in India
• Hire, onboard, and train SDRs / sales executives
• Transition gradually from pure IC to player-coach model

Required Skills & Experience

Must-Have

• 8+ years of experience in international IT / SaaS / solution sales
• Proven exposure to US market sales (direct client interaction mandatory)
• Strong experience in outbound sales and lead generation
• Demonstrated success in new logo acquisition
• Comfortable working in night shift (6 PM–3 AM IST)
• Excellent communication, negotiation, and closing skills
• Experience working as an Individual Contributor

Good to Have

• Experience setting up or scaling inside sales teams in India
• Exposure to B2B enterprise or mid-market sales
• Familiarity with CRM tools (HubSpot, Salesforce, Zoho, etc.)
• Background in IT services, digital transformation, cloud, AI, or SaaS solutions

Working Model & Expectations

• Night shift aligned to US business hours
• Flexible coordination with India leadership during day hours when required
• 9 effective working hours per day
• Work from Vijayawada or Hyderabad office

What kind of work will you get?

We are looking for a java developer.

Examples of technical tasks:

Working on our backend SDK to implement APIs that will be consumed by the frontend widgets

Designing APIs for different auth recipes

Architecting auth flows

You will also be given non technical tasks like product brain storming, competitor analysis and writing documentation.

Note: Compensation is as per the applicant's geography

Requirements

Well versed in java with 2+ years of professional experience

Familiar with and comfortable working with Web frameworks like FastAPI, Django and Flask

Familiar with HTTP networking in java

Strong understanding of async and sync modes in java

Bonus:

Contributed to open source, or have your own open source repo with a community and many github stars

Built an in-house authentication or authorization solution or worked with solutions such as Keycloak, Auth0, Ory, Okta etc

If you like our project, please star us on https://github.com/supertokens/supertokens-core">Github

Note: Compensation is as per the applicant's geography

Recruitment Process

Initial Filtering

Apply

Technical Interview (1/2) - 1.5 hours

Discussion on your past work, this will involve sharing your work (code and output) via screen share

Architecture discussion and general programming related live code problems.

You will be allowed to use Google throughout the interview and you will be required to have screen share on.

This call will be with the CTO

Technical Interview (2/2) - 1.5 hour

This will involve a discussion to assess the breadth and depth of your technical knowledge and general questions on various technical topics.

You will not be asked to write any code

This call will be with the CTO

Chat with the Co-Founder - 1 hour

This call will involve a general discussion to assess culture fit

Position(s): Executive/ Senior Executives – Tele-sales/ Inside Sales 

Location(s): Hyderabad

Job Brief:

We are looking for enthusiastic and talented Tele Sales/ Inside Sales Representative that thrives in a competitive and quick sales cycle environment.

Responsibilities:

•       Sourcing new business opportunities through inbound lead follow-up and outbound calls and emails.

•       Understanding customer needs and requirements and accordingly suggesting the best solution.

•       Close    new      business            by         qualifying          opportunities  and securing            online demonstrations/meetings with key decision makers.

•       Attend sales meetings, work closely with the team, and keep current with all product information, pricing, and contract terms.

•       Staying informed about competing products, new technologies, and services.

Desired Skills & Experience:

•       0-5 years of Tele / Inside sales experience in the B2B market with demonstrated success in solution sales domains such as enterprise software. 

•       Demonstrated experience developing new business relationships at all levels of enterprise organisations.

•       Excellent verbal and written communications skills.

•       Strong listening and presentation skills.

•       Comfortable selling tech product over calls and web presentation tools.

•       Ability to multi-task, prioritise, and manage time effectively.

•       Minimum qualification: A bachelor's degree in any discipline.

A proven sales record and experience selling SaaS/PaaS products will be a big plus

• Observe, strategize, develop and design user-friendly UI/UX using markup languages like HTML.
• Designing Client-Side and Server-Side Architecture and Rendering and Static Site Generation.
• To confer with users - by studying systems flow, data usage & work related bottlenecks.
• Design and implement Front-End code
• Interact with the production team, understand their workflow and find new ways to visualize their workflows on web apps.
• Integrating Python Scripts with Python-based UI interfaces like Dash and Flask.
• Maintain and improve web-app
• Optimize applications for maximum speed
• Create quality mockups and prototypes
• Design mobile-based features
• Integrating APIs with front-end user interfaces.
• Build features and applications with a mobile responsive design
• Write functional requirement documents and guides
• Work with data scientists and analysts to visualize their analysis reports
• Help back-end developers with coding and troubleshooting
• Ensure high-quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies

• Strong Knowledge of HTML, CSS, Bootstrap, JavaScript, AJAX, jQuery and Prototyping.
• Strong knowledge of client-side dynamic and rich UI applications development.
• Hands-on experience in C#, Python, .Net
• Strong hands-on experience in popular frameworks and JavaScript ecosystem – JS, Node, Angular, Jquery.
• Experience in Spark, Hadoop, Scala, and Elastic Search is a plus point.
• Familiarity with browser testing and debugging
• Experienced in building applications that meet enterprise needs – secure, scalable, loosely coupled design
• Exceptional design, coding, and problem-solving skills, with a bias for architecting at scale.
• Experience using NPM, Web-Pack, Gulp.
• Familiarity with performance testing and optimization’s.
• Strong knowledge of computer science, algorithms, and design patterns
• Write robust modular front-end code using the latest technologies, test and optimize it to work for high performance and scale and deploy it to the UiPath cloud platform.
• Work with various horizontal teams such as Structure, Electrical, Mechanical, Accessibility, Legal, and Finance and also interact with other core teams across locations at UiPath
• Own the smooth running of your cloud service or docker service, and respond to live site issues.
• Strong oral and written communication, and other soft skills are critical to collaborating and engaging with teams

Job Description

Viaan Industries Limited is looking for a Software Developer who is motivated to combine the art of design with the art of programming.The ideal candidate for this position will have a broad technical skill set and extensive experience in this industry. As a result, the candidate should be able to design, develop, test and deploy the products required for the company's needs. Moreover, the candidate should be able to work with other developers in determining product strategy.

Responsibilities

- Own the product : Design, Develop & Deploy

- Ensure Quality & sustainability of the architecture

- Obsess about code quality, automated testing, continuous integration, code reviews, and documentation

- Provide quick & creative solutions for day-to-day operational issues

- Assure that all user input is validated before submitting to back-end.

- Ensure the technical feasibility of UI/UX designs.

Required Skills

- Proficient in Server Side Programming Languages :- PHP (Laravel)

- Proficient in design & architecting scalable products.

- Must have hands on experience in Ajax, Jquery.

- Database knowledge – MongoDb.

- Knowledge of Development Tools Bitbucket, Git, CI/CD with BitBucket and JIRA

- Web Server technologies:- Apache, Nginx

- Solid foundation in data structures, algorithms, and system design

- Expert in HTTP terminologies such as Request/Response cycle, content negotiation, CORS etc

- Management of hosting environment, including database administration and scaling an application to support load changes

- Optimization of the application for maximum speed and scalability

- Implementation of security and data protection

- Setup and administration of backups

- Obsess about code quality, automated testing, continuous integration, code reviews, and documentation.

- Exposure to microservices architecture/ API concepts would be an added advantage.

- Good organizational and time-management skills

Good To Have

- Knowledge of NodeJs, Angular

- Familiarity with AWS products - Beanstalk, Elb, ECS, EC2, SNS, SQS, S3, RDS, etc.

Qualifications

• Bachelor’s degree or equivalent in computer science / engineering

Job Summary:

– We are looking for a kick ass software engineer with exceptional skills in data structures, algorithms, core java, and distributed systems. If you think you have it in you to deliver on aggressive timelines, have the hunger for growth, don’t like giving excuses, contribute to product features, be hands-on and deliver a world-class product, then we want to hear from you.

This is a predominantly back-end engineering role.

– You are a rockstar engineer with proven capabilities working on SaaS product and a passion for writing exception code.

– You are hungry for an opportunity to join a start-up and become a member of core platform team driving the company forward.

– You will be responsible for the delivery of product features as a part of the platform engineering team.

– You will be hands-on working on key features of the product.

– You will be responsible for design of back-end architectural changes and product features.

– You will have plenty of opportunity to learn and implement ideas to build products in efficient and cohesive manner.

– Understand the product mission, goals, and tasks and execute with the team to achieve them.

– Understand the design and architecture and build modules in accordance with it or recommend and make the necessary changes that adds more stability to our product.

Eligibility:

– 4+ years of experience with hands-on experience in Core Java/Kotlin

– 2+ years of experience as a technical architect with responsibility for core features 

– 4+ years of working experience in cloud-based systems

– 2+ years of experience working on distributed systems

– 2+ years of experience working on Kafka and Zookeeper

– Experience working on RxJava/ Reactive Programming

– Adept on design patterns and distributed systems

– Excellent verbal and written communication

– Proficient in building REST APIs to interact with relational and non-relational data sources

– Proficient in SQL and RDBMS

– Hands on experience in code and system optimization

– Experience in working with NoSQL databases is a plus