Customer Support executive

A BIT ABOUT US

Appknox is one of the top Mobile Application security companies recognized by Gartner and G2. A profitable B2B SaaS startup headquartered in Singapore & working from Bengaluru.

The primary goal of Appknox is to help businesses and mobile developers secure their mobile applications with a focus on delivery speed and high-quality security audits.

Our business includes Fortune 500 companies with Major brands spread across regions like India, South-East Asia, Middle-East, Japan, US, and expanding rapidly. 

The Opportunity:

We are seeking a highly skilled Senior Software Engineer (Backend) to join our dynamic software development team. In this role, you will contribute to key backend projects, collaborate across teams, and play a vital part in delivering robust, scalable, and high-performance software solutions. As a senior engineer, you will work independently, make impactful technical decisions, and help shape the backend architecture while collaborating with a passionate, high-performing team.

You will work hands-on with products primarily built in Python, with opportunities to contribute to Golang. These technologies are at the core of our development stack, and your focus will be on building, scaling, and maintaining distributed services. Distributed systems are integral to our architecture, providing a chance to gain hands-on experience with maintaining and optimizing them in a fast-paced environment.

As a Senior Engineer, you are expected to:

• Write clean, maintainable, and testable code while following best practices.
• Architect solutions, address complex problems, and deliver well-thought-out technical designs.
• Take ownership of assigned modules and features, delivering them with minimal supervision.
• Contribute to code reviews and technical discussions, ensuring high-quality deliverables.

We highly value open source contributions and encourage you to check out our work on GitHub at Appknox GitHub. While no prior experience in security is required, our experienced security professionals are available to support you in understanding the domain.

This role offers a unique opportunity to work on cutting-edge technology, drive impactful solutions, and grow within a collaborative environment that values autonomy, innovation, and technical excellence.

Responsibilities:

• Drive backend development for a disruptive product in the Security domain, focusing on innovation, performance, scalability, and maintainability.
• Take ownership of the software design process, including designing workflows, system architecture, and implementation plans.
• Translate functional and technical requirements into detailed architecture and design, making independent decisions to ensure efficiency and scalability.
• Collaborate with cross-functional teams, including frontend and security teams, to deliver cohesive and high-quality solutions.
• Conduct thorough code reviews to ensure adherence to best practices, maintainability, and coding standards.
• Write clean, maintainable, and testable code using Django and Python, adhering to industry best practices.
• Design and implement scalable software components, frameworks, and APIs using Django and Django REST Framework (DRF).
• Troubleshoot, debug, and optimize existing systems to improve functionality and performance.
• Create detailed technical documentation, including flowcharts, layouts, and system requirements, to ensure clarity and alignment.
• Develop and enforce robust software verification plans, quality assurance procedures, and deployment strategies.
• Ensure timely delivery of software updates while addressing user feedback to enhance solutions.
• Provide technical expertise to solve backend challenges and participate in critical decision-making processes.
• Support team growth by sharing knowledge, fostering collaboration, and mentoring junior engineers informally as needed.

Requirements:

• 5–6 years of professional experience in backend development with a strong focus on Django and Python.
• Proficiency in Django REST Framework (DRF), relational databases, SQL, and ORMs (e.g., Django ORM, SQLAlchemy).
• Strong problem-solving skills with the ability to make independent technical decisions regarding system design and implementation.
• Hands-on experience in designing and developing scalable, maintainable, and high-performing backend systems.
• Deep understanding of software engineering practices, including Test-Driven Development (TDD), CI/CD pipelines, and deployment processes.
• Excellent communication skills, with the ability to document and present technical specifications and workflows clearly.
• Familiarity with cloud infrastructure, deployment pipelines, and microservices architectures is a bonus.
• Self-motivated and capable of working independently in a fast-paced environment with minimal supervision.
• Ability to handle ambiguity and adapt to rapidly changing business needs while maintaining focus on delivering quality solutions.

Work Expectations:

Within 1 month-

• Attend KT sessions conducted by the engineering and product teams to gain a deep understanding of the product, its architecture, and workflows.
• Learn about the team's development processes, tools, and key challenges.
• Work closely with the product team to understand product requirements and contribute to the design and development of features.
• Dive deep into the existing backend architecture, including database structures, APIs, and integration points, to fully understand the technical landscape
• Begin addressing minor technical challenges and bugs, while understanding the underlying architecture and tech stack.
• Begin to participate in creating action plans for new features, ensuring that design and implementation are aligned with product goals.

Within 3 months-

• Achieve full autonomy in working on the codebase, demonstrating the ability to independently deliver high-quality features from design to deployment.
• Take complete ownership of critical modules, ensuring they are optimized for performance and maintainability.
• Act as a technical resource for the team, offering support and guidance to peers on complex issues.
• Collaborate with DevOps to optimize deployment pipelines, debug production issues, and improve backend infrastructure.
• Lead discussions for technical solutions and provide recommendations for architectural improvements.
• Contribute to the design of new features by translating functional requirements into detailed technical specifications.
• Prepare regular updates on assigned tasks and communicate effectively with the engineering manager and other stakeholders.

Within 6 months-

• Be fully independent in their development tasks, contributing to key features and solving critical challenges.
• Demonstrate strong problem-solving skills and the ability to take ownership of technical modules.
• Actively participate in code reviews and technical discussions, ensuring high-quality deliverables.
• Collaborate seamlessly with cross-functional teams to align technical solutions with business requirements.
• Establish themselves as a reliable and proactive team member, contributing to the team’s growth and success.

Personality traits we really admire :-

• Great attitude to ask questions, learn and suggest process improvements.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with ideas and perspective to help us move towards our goals faster.
• Follows timelines and absolute commitment to deadlines.

Interview Process 

• Round 1 Interview - Profile Evaluation (EM)
• Round 2 Interview - Assignment Evaluation & Technical Problem Solving Discussion (Tech Team)
• Round 3 Interview - System Design (Sr. Architect)
• Round 4 Interview - Engineering Team & Technical Founder (CTO)
• Round 5 Interview - HR

Compensation

• Best in industry

We prefer that every employee also holds equity in the company. In this role, you will be awarded equity after 12 months, based on the impact you have created.

Please be aware that all your customers are Enterprises and Fortune 500 companies.

Why Join Us :-

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to training and developing our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience one of the reasons being the open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first hand.
• Health insurance: We offer health insurance coverage upto 5 Lacs for you and your family including parents.

The Impact you will create on the Job

Understand and handle deploying, troubleshooting issues with Compute, Networking, Storage, Database services on AWS & Azure.
IT experience in a team handling the cloud, infrastructure and Linux, Windows operating systems.
Working on  different services in AWS & Azure Cloud Platform
In depth knowledge of a wide range of AWS & Azure services in Compute, Storage, Networking, Infrastructure as a code, Serverless computing, IAM, CI/CD pipelines
Possess a thorough understanding of Internet based technologies (DNS, Security, IP Routing, SSH, FTP, HTTP/HTTPS etc.)

Role & responsibilities

1. Develop and maintain native Android applications using Kotlin and Java.

2. Familiarity with RESTful APIs to connect Android applications to back-end services

3. Work with APIs, third-party libraries and Familiarity with MVC, MVVM.

4. Proficient in code versioning tools including GitHub and Gitlab.

5. Familiarity with push notifications,and cloud messaging.

6. Identifying potential problems and resolving application bugs.

7. Fixing application bugs before the final release.

8. Publishing application on Play Store.

9. Maintain code quality and Ensure the performance, quality, and responsiveness of applications.

10. Collaborate with cross-functional teams for seamless integration.

11. Stay up to date with the latest industry trends and technologies.

Preferred candidate profile

• Minimum 3+ Years of Android Developer Experience or Created an App Before.
• Strong knowledge of Kotlin and Java.
• Experience with Jetpack Compose, Android Jetpack Components, Room, and Coroutines.
• Experience with UI/UX Designing, RESTful APIs and third-party libraries.
• Understanding of agile development methodologies.
• Strong problem-solving and debugging skills.
• Excellent communication and teamwork abilities.
• Knowledge of Firebase Integration is an added advantage.
• Previous experience in fintech industry considered as plus point.

Perks and benefits

• Competitive Salary and Professional development opportunities and training.
• Opportunity to work with cutting-edge technologies in a fast-paced environment.
• Collaborative and supportive work environment.

Roles & Responsibilities:  

We are looking for a Data Scientist to join the Data Science Client Services team to continue our success of identifying high quality target audiences that generate profitable marketing return for our clients. We are looking for experienced data science, machine learning and MLOps practitioners to design, build and deploy impactful predictive marketing solutions that serve a wide range of verticals and clients. The right candidate will enjoy contributing to and learning from a highly talented team and working on a variety of projects.  

We are looking for a Lead Data Scientist who will be responsible for  

• Ownership of design, implementation, and deployment of machine learning algorithms in a modern Python-based cloud architecture  
• Design or enhance ML workflows for data ingestion, model design, model inference and scoring 3. Oversight on team project execution and delivery  
• Establish peer review guidelines for high quality coding to help develop junior team members’ skill set growth, cross-training, and team efficiencies  
• Visualize and publish model performance results and insights to internal and external audiences  

Qualifications:  

• Masters in a relevant quantitative, applied field (Statistics, Econometrics, Computer Science, Mathematics, Engineering)  
• Minimum of 9+ years of work experience in the end-to-end lifecycle of ML model development and deployment into production within a cloud infrastructure (Databricks is highly preferred)
• Exhibit deep knowledge of core mathematical principles relating to data science and machine learning (ML Theory + Best Practices, Feature Engineering and Selection, Supervised and Unsupervised ML, A/B Testing, etc.)  
• Proficiency in Python and SQL required; PySpark/Spark experience a plus  
• Ability to conduct a productive peer review and proper code structure in Github
• Proven experience developing, testing, and deploying various ML algorithms (neural networks, XGBoost, Bayes, and the like)  
• Working knowledge of modern CI/CD methods  

This position description is intended to describe the duties most frequently performed by an individual in this position. It is not intended to be a complete list of assigned duties but to describe a position level. 

Responsibilities:

• Design and build advanced hybrid mobile applications using React Native
• Lead the application development effort by being the SPOC
• Build hybrid apps using React Native for Android/iOS
• Publish apps to the corresponding App store/Play store
• Implement new technologies to maximize application performance and optimize load time
• Collaborate with the back-end developer to build the RESTful APIs
• Research on emerging technologies and trends
• Participate in the planning and design of future software and technical architectures

Qualifications

• 2 years of hands-on experience in the full life cycle of Hybrid mobile application development including publishing one or more apps to the play store & app store
• Must have developed a Hybrid Mobile application using React. Hands-on Working experience with React Native is a must.
• Experience developing backend services preferably with NodeJS.
• Experience in developing apps on native Android/iOS platforms is a plus
• Experience in designing and working with n-tier architectures (UI, Business Logic Layer, Data Access Layer) along with some experience with service-oriented architectures (SOA)
• Strong skills in RESTful web services
• Experience with Agile methodologies would be helpful

Micro services Lead: Experience: 7+yrs

Micro services Architect: Experience: 10+yrs

Micro service developer : Experience : 4+Years

Notice Period: Immediate to 15 Days.

Required skills : Java, J2EE with Microservices, Springboot, Spring cloud,Kafka,Redis,Nodejs, Any cloud

Job Description :

You're going to be at the core of our development team. You'll mainly be coding in Node.js. You'll be doing a little bit of everything from writing backend code that communicates with other internal services, to working with APIs, to writing code that controls EC2 instances and so on.

Requirements :

• Strong understanding of object-oriented programming and functional programming  and design concepts like - dependency injection, abstract classes, interfaces, data, providers, factories, middlewares, interceptors, orm
• Strong understanding of database architecture and design principles MySQL, mongo-DB. Understanding of MongoDB’s aggregation framework is a bonus.
• Excellent knowledge of Node.js frameworks (NestJs preferred) and experience in integrating libraries, authentication, queues, jobs, logger services. Past experience in working on multi-tenant SAAS product is a bonus.
• Experience with AWS, Architecture Design, and Web development. 
• 1+ years of relevant experience
• Passionate about working in a startup and creating a great product
• Must be able to show us projects and or websites that you have created. Bonus points if you’ve created these projects/websites outside of your work (we love seeing proof of how much you love technology and coding).
• Must love to program, must be willing to learn, and must be creative. If you are the type of person who finds learning a new technology or language an exhilarating experience, this is the place for you.

Responsibilities : 

• Working alongside front end developers, designers, and other backend developers creating cutting edge applications
• Delivering programming solutions for a variety of challenging and exciting projects
• Testing applications to ensure they meet users' expectations
• Integrating third-party APIs
• Deliver outstanding projects within tight deadlines