Customer Success Agent

Required Skills & Qualifications

• Bachelor's/Master’s in Computer Science or related field
• 5–8 years of backend development experience
• Strong in Java, Spring Boot, REST APIs, and microservices
• Hands-on experience with MySQL/PostgreSQL and NoSQL databases
• Strong debugging, problem-solving, and communication skills
• Ability to work independently and in cross-functional teams

Preferred Traits

• Proactive mindset with a knack for identifying and fixing bottlenecks
• Detail-oriented with a passion for clean, maintainable code

Team-oriented with a drive for continuous learning and improvement

About MyOperator:

MyOperator is India's top cloud communications provider, offering a comprehensive SAAS platform to 10,000+ businesses, including IRCTC, Razorpay, and Amazon. Our services include Cloud Call Center, IVR, Toll-free Numbers, and Enterprise Mobility. We've recently ventured into selling WhatsApp Business Solutions, alongside launching Heyo Phone, an SMB-focused conversation app, backed by super-angels Amit Chaudhary and Aakash Chaudhry. Awarded for ease of use and exceptional customer service,

MyOperator leads India's cloud communications segment. Explore our solutions like call masking, call confirmation, and multi-store at myoperator.com.

Job Description

Responsibilities:

●   Conduct in-depth research to identify and prospect for qualified leads.

●   Utilize various channels such as email, phone, and social media to connect with potential customers.

●   Effectively qualify leads through needs discovery conversations to understand their challenges and pain points.

●   Develop strong communication skills to present product features and benefits compellingly.

●   Maintain accurate records of all lead interactions within the CRM system.

●   Contribute to the continuous improvement of the sales development process.

●   Product Expertise: Maintain an in-depth knowledge of MyOperator's product offerings, staying up-to-date with new features and capabilities.

●   Consultative Selling: Engage in consultative selling, proactively identifying opportunities to enhance the customer's communication infrastructure.

●   CXO Interaction: Conduct effective discussions with CXOs and key decision-makers to influence their adoption of MyOperator solutions.

●   Market Insights: Stay informed about industry trends, competitor activities, and market dynamics to make informed sales decisions.

●   Sales Collateral: Develop and deliver compelling sales presentations, proposals, and other collateral to effectively communicate the value proposition of MyOperator.

Job Description: L1 PHP Developer

We are seeking a skilled and experienced L1 PHP Developer to join our team. The ideal candidate should have a minimum of 3 years of experience and possess strong knowledge in Laravel, OOPs concepts, SQL, and PHP.

Responsibilities:

• Collaborate with the development team to understand project requirements and objectives.
• Develop and maintain web applications using PHP frameworks, primarily Laravel.
• Write clean, efficient, and well-documented code following industry best practices.
• Implement and maintain database structures and queries using SQL.
• Perform testing and debugging of applications to ensure optimal performance and functionality.
• Collaborate with cross-functional teams to ensure timely project delivery.
• Stay updated with industry trends and advancements in PHP development.

Requirements:

• Minimum of 3 years of experience as a PHP Developer.
• Proficiency in PHP programming language.
• Strong knowledge of Laravel framework.
• Solid understanding of object-oriented programming (OOP) concepts.
• Experience working with databases and writing SQL queries.
• Familiarity with front-end technologies such as HTML, CSS, and JavaScript is a plus.
• Excellent problem-solving and analytical skills.
• Ability to work independently and in a team environment.
• Strong attention to detail and commitment to delivering high-quality code.

If you meet the above qualifications and are passionate about PHP development, we would love to hear from you. Please submit your resume and portfolio showcasing your relevant work.

Note: This position is for a Level 1 (L1) PHP Developer and only candidates with the specified experience and skill set will be considered.

We look forward to reviewing your application.

We urgently looking for a Telesales in our office

Positions: Business development executive

Time.: 9.30 Am To 6.30 Pm

Salary.: 10k to 12k with incentives

Location: Kandivali (W)

JD

1. good communication and presentable skills

2. good knowledge of convincing customers

3.target-oriented

4. Appointments generating

5. Fluency in Hindi (English preferred)

6. Computer knowledge require

Job Duties

1. Answer incoming Investor inquires

2. daily 100+calls to customers.

3.Record investors information within our customer services database

4.Explain and support to the Investors about our franchisees module

5. Other duties as requested

Job Types: Full-time, Regular / Permanent

Salary: ₹8,086.00 - ₹14,000.00 per month

Benefits:

• Internet reimbursement

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Mahavir Nagar, Mumbai - 400067, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Sales: 1 year (Preferred)

Language:

• Hindi (Preferred)

Company Introduction :

My Next Developer is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Job Responsibilities

- Ensure security in the development activities.

- Implement risk management techniques and threat modeling.

- Implement infrastructure automation, monitoring and alerts as part of ISO 27001 and SOC 2 certifications.

- Collaborate with internal teams to produce the best security solutions

Minimum requirements :

- Bachelor's/Master's degree in degree in computer science, cybersecurity, engineering, or equivalent degree.

- 3+ years of experience as a DevSecOps engineer.

- Proficiency in back-end technologies such as NodeJs or Python.

- Expertise in using DevOps tools like GitHub, dependency management, and CI/CD.

- Profound knowledge of AWS cloud, DevOps culture and automation tools.

- Fluent in both spoken and written English communication.

- Ability to work full-time (40 hours/week) with a 2-3 hour overlap with European time zone.

- Stay up-to-date on cybersecurity threats and follow the best practices.

- Previous project experience related to ISO 27001 and SOC 2 certifications.

Job Description: 

● At least 4 to 8 years of experience in software quality assurance manual testing 

● Proven record of test strategy and planning, STLC, deployment, defect tracking, and test  harness. 

● High degree of initiative with a passion for learning technology. 

● Must have strong hands-on experience on any programming language PHP, React Native JavaScript, HTML, CSS. 

● Must be competent enough on API testing using Rest Assured and Postman.

● Performance testing experience with relevant automation and monitoring tools (e.g.,  JMeter, load runner). 

● Responsible for coming up with and executing scale tests, performance, and longevity tests.

● Must have testing experience on cloud-based platforms and working knowledge on  integration testing using CI/CD pipelines. 

● Should have working experience with at least one of the MYSQL databases and NoSQL DB viz. 

● Cosmos Db, Cassandra, MongoDB.

● Should have strong fundamental understanding of network topology and the TCP/IP stack  and working knowledge of load balancing methods and deployment architecture

● Experience with GIT Hub, Maven, HP ALM, Jira, Jenkins, code coverage tools and CI/CD
● Exposure of sizing (estimating) the project and defining timelines 

● Good to have knowledge of Platforms like Windows / UNIX / Mainframe.

● Work under the direction of the Game QA Lead to provide test support for two dozen experienced game designers, artists, and engineers. 

● Perform daily smoke tests of game builds, using the build computer and the install scripts.

● Run through and write test plans for existing and new features. Become familiar with the  project design by closely reading project documentation and reaching out regularly to our  team of game developers. 

● Verify that identified bugs are fixed in the database. 

● Identify and bug new issues that occur in the HMD and tablet interface.

● Build on your own fundamental QA skills by learning the specifics of game  development QA for mobile devices, VR headsets, and experimental technology.

● Engage in continuous improvement of the QA process. 

● Maintains quality service by establishing and enforcing organization standards.
● Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of the-art practices; participating in professional societies. 

● Contributes to team effort by accomplishing related results as needed

GreedyGame is looking for a Quality Assurance Engineer to join its clan! We are looking to get a kick ass engineer on board who has the knack for finding the quirkiest bugs. You’ll be working alongside other engineers and developers, collaborating on the various layers of the infrastructure for our platform.

WHAT WILL BE YOUR RESPONSIBILITIES?

• Work with our proprietary Java and Kotlin based SDK to find performance and functionality related issues.
• Working with in-house Dashboards to perform testing of UI and APIs. 
• Collaborating with teams to create test documents.
• Manual and automation testing for Mobile apps and games (Both android and iOS)
• Planning and task management in congruence with the Leadership Team.

WHAT ARE WE LOOKING FOR?

1. Knowledge of software QA methodologies, tools, and processes

2. Experience in project management is a plus

3. Ability to automate android application and web-application is a plus

4. Experience in working with proxy tools like Charles Proxy, Fiddler, etc., and the android studio is a plus

5. Expertise in API testing tools like Postman, REST Assured, etc. is a plus

6. Knowledge of Agile scrum methodologies

7. Strong analytical, logical, and problem-solving skills

8. Experienced in creating Test Plan, Test Case, and Test Report

WHAT ARE WE BUILDING?

GreedyGame is building mobile first advertising solutions. We are a platform which enables blending of ads within mobile apps and games so that they become a part of the content. This allows developers to monetise their apps and games without degrading the user experience. Check out greedygame.com to know more!

WHAT'S IN IT FOR YOU?

• Opportunity to be a part of the big disruption we are creating in the ad-tech space.
• Learn and grow at a free, open and fast paced environment
• Office in one of the most happening places in Bangalore.
• An amazing clan and the opportunity to be a part of it, free lunch on all days of the week, fully stocked pantry within 20 feet reach, a foosball table to burst stress and a great working environment.
• Continuous feedback system to ensure that improvement is a constant focus.