Customer Success Agent at Believe that their dogs deserve the best. (B1) · Bengaluru (Bangalore) · 0 - 5 years · ₹3L - ₹5L / yr · Posted 21 Jan 2022

- Reporting to the Customer Experience Manager
- Work from office: the role will be based in Bark’s offices in Bangalore
- The package will be a good base salary with excellent commission on top
- He/she will be responsible for the following aspects of customer success, including:
- Front-line B2B support for inbound calls & mails (ratio 80:20))
- Successful onboarding of professionals to buy their first pack, soft sales for elite/up-gradation
- Build sustainable relationships and trust with customer accounts through open and interactive communication
Requirements
- Well versed in English and Telugu (oral and written communication)
- Experience in sales or customer support domain will be appreciated
- Fresh graduate or less than 2 years of experience
- A go-getter attitude to get things done efficiently and resolve user queries in a single contact
- Excellent communication style and ability to stay calm under pressure
Desirable
- Knowledge of any CRM tools/customer success platforms and how they work (Zendesk is preferred)
- Comfortable to work for 40 hours/ week on a roster basis
- Knowledge of other languages will be an advantage

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Job Summary
We are looking for an experienced AI Data Architect to design and build an enterprise AI-ready data platform that serves as the single source of truth for AI applications, including RAG, Agentic AI, Conversational AI, ML models, and analytics.
Key Responsibilities
- Design enterprise AI data platform and Lakehouse architecture.
- Build batch & real-time data pipelines.
- Develop semantic models, knowledge graphs, and vector databases.
- Architect RAG and LLMOps infrastructure.
- Implement data governance, security, and AI observability.
- Modernize legacy data platforms to cloud-native architectures.
Required Skills
- Python, SQL, PySpark
- Databricks, Delta Lake, Snowflake
- Kafka, Spark Structured Streaming
- AWS / Azure
- LangChain, LlamaIndex
- OpenAI, Claude, Bedrock
- Pinecone, FAISS, ChromaDB, Neo4j
- MLflow, Docker, Kubernetes, Terraform
- FastAPI, GitHub Actions, Jenkins
- Data Governance, RBAC, CI/CD
Requirements
- 12+ years in Data Engineering/Data Architecture.
- Experience with AI/ML, RAG, LLMOps, and enterprise AI platforms.
- Strong expertise in Lakehouse, Data Mesh, Cloud, and Vector Databases.
- Hands-on experience with enterprise-scale AI data architecture and governance.
Responsibilities
- Build efficient, testable and reusable codes.
- Collaborate with engineers, PMs and designers to quickly ship new requirements.
- Take on tough design and product problems while working cross-functionally across design and engineering to polish the product experience.
- Solve complex performance problems and architectural challenges.
- Thrive in a culture of continuous improvement by optimizing web products and related components to achieve and maintain high performance of business applications.
Requirements
- 2-3 years experience with hands on experience in both iOS platform with an attitude to learn the other platform.
- Strong passion for Programming in general and iOS App development in specific.
- Experience in source revision control systems such as git, svn.
- Knowledgeable about MVC and MVVM architecture.
- Experience working with remote data via REST and JSON.
- Experience with SQL Lite and other databases.
- Experience with UI development.
- Experience with publishing apps.
- Positive attitude towards work (Dynamic) and good communication skills.
Required iOS skill
- Good knowledge of SWIFT, Xcode and iOS widgets.
- Experience with Core data.
- Experience in integrating 3rd party libraries.
- Experience in building multiple Xcode schemes.
What You will do
● Create beautiful software experiences for our clients using design thinking, lean and agile methodology.
● Work on world-class software products using the latest cutting edge technologies and platforms.
● Work in a dynamic, collaborative, transparent, non-hierarchical culture.
● Work in collaborative, fast-paced and value-driven teams to build innovative customer experiences for our clients.
● Help to grow the next generation of developers and have a positive impact on the industry.
Basic Qualifications
● Experience: 5+ years.
● Hands-on development experience in backend, Java, SprintBoot, Hibernate, SQL, MongoDB, Jenkins, Microservices etc...
● Server-side development experience mainly in JAVA.
● Passion for software engineering and follow the best coding concepts. ● Good to great problem solving and communication skills.
● Experience in working with cross-border, distributed teams is a must.
Nice to have Qualifications
● Product and customer-centric mindset.
● Great OO skills, including design patterns.
● Experience with large-scale enterprise systems
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At Prolifics, we are currently implementing multiple solutions and we are looking to hire talented UIPath RPA Engineer candidates for our development centre in India. This position would be based out of Hyderabad/Pune and is a permanent position.
If you are looking for a high growth company with rock-solid stability, if you thrive in the energetic atmosphere of high-profile projects, we want to talk to you today! Let’s connect and explore possibilities of having you onboard the Prolifics team!
Job Title: Sr. UIPath RPA Developer
Experience: 6+ years
Location: Hyderabad/ Pune
Fulfilment Type: Fulltime
Job Description:
1. Strong UiPath Development skills
2. Strong communication skills
3. Design, Develop, Build, Deploy and Manage automation BoTs in UiPath environment
4. UiPath citizens developer with skills set on Low complexity automation is good to have
5. Knowledge/Understanding with business process requirements and experience configuring automation processes in UiPath
6. Strong techno-functional skills and experience on working with business to gather requirements. Working with testing teams like UAT to perform testing
7. Experience working with infrastructure teams to guide and assist in issue resolution
8. Experience working in cross functional teams involving cloud environments, to be able to work with security teams and firewall teams for any code issue resolution
9. Knowledge/Experience building BoT with automation on SAP ERP, Finance, Supply Chain, SAP Ariba, Vendor On-boarding, GFE+, Logistics, PKMS – Warehouse Management is nice to have.
About us:
Prolifics Corporation Limited is a Global Technology Solutions Provider with presence across North America (USA and Canada), Europe (UK and Germany), Middle East & Asia. In India, we have off shore development centers: 3 in Hyderabad & 1 in Pune. For more than 40 years, Prolifics has transformed enterprises of all sizes including over 100 Fortune 1000 companies by solving their complex IT challenges. Our clients include Fortune 50 and Fortune 100 companies across a broad range of industries including Financial Services, Insurance, Government, Healthcare, Telecommunications, Manufacturing and Retail. We rank consistently in Dream Companies to Work For and Dream Employer of the Year ranking from World HRD Congress, ranked 7 in 2019. We encourage you to visit us on www.prolifics.com or follow us on Twitter, LinkedIn, Facebook, YouTube and other social media to know more about us.
What you will do:
- Customer Oriented: Being obsessed with providing the highest quality product and experience to the customer.
- A Go-Getter: Being a highly driven individual who goes that extra mile to deliver an outstanding product to the business team.
- Analytical and a Problem Solver: Understanding the needs and requirements and accordingly conceptualizing and designing solutions for the problems.
- Data Driven: Maintaining a track record of data driven decision making
- Adaptable: Demonstrating the ability to work in a fast paced and hyper-growth environment where the requirements are constantly changing.
- A Technology Geek: Being fanatical about technology and always on the look-out for newer and better ways of building solutions
- A Team Builder: Being a thoughtful interviewer/ mentor who constantly raises the bar for excellence. Mentoring and coaching tech talent to become tomorrow’s leaders, ensuring each new hire be significantly better than the team to raise the collective bar.
- A Visionary: Complementing product and design leadership with finding the right solution to the problems company is trying to solve for tomorrow.
- Entrepreneurial Mindset: Aligning our cross-functional teams to design and develop products aligned with our ambitions and strategy.
What you need to have:
- Good to have Bachelors/ Masters in Computer Science or a related field from IITs/ NITs/ BITS Pilani or other premium institutes
- 7 + years of overall experience with 2 to 5 years of people management experience as an Engineering / Software Development Manager
- Experience with managing people and projects is a must
- Expertise in J2EE server technologies
- Experience with web technologies and microservices architecture, Java, Linux, Apache, MySQL, solr, memcache, redis, javascript, ajax etc.
- Experience with high performance websites catering to high daily traffic is a plus
- Excellent teamwork skills, flexibility, and ability to handle multiple tasks
- Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story
- Ability to think and analyze both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services
- Exceptional design and architectural skills
- Some of the technologies/frameworks that we work on - Microservices Architecture, Python, Rest/gRPC, Node.js, MySQL, Postgres, AWS, ReactJS, React Native, Kubernetes
The Back-end Developer primarily participates in designing and implementing new services as well as participates in customer delivery. It will be possible to influence your work profile based on your interests.
While not mandatory, a generic understanding of user interfaces and being able to position oneself as an end-user is highly desirable. We appreciate also prior knowledge of the Image Processing domain.
We are looking for well-rounded people who care about their craft and understand software development. While we value a formal degree in computer science we do not require one - a candidate with a strong background, open mind and ability to learn would be an ideal addition to our team.
That being said, here is what we think the ideal team member would be:
Responsibilities:
- Develop and Integrate Django backend and API's with frontend framework.
- Working closely with UX and Front-end Developers
- Participating in architectural, design and product development
- Designing and creating RESTful APIs for internal and partner consumption
- Working in an agile environment with an excellent team of engineers.
- Experienced with the Django REST framework
- Good experience of Python coding skills
- Hands on experience on designing and structuring of database most likely ORM (i.e MongoDB)
- Knowledge of how to build and use with RESTful APIs
- Strong knowledge of version control (i.e. git, etc.)
- Experience deploying Python applications into production.
- Working experience on Apache services.
- Knowledge of cloud services is a plus.
Qualification: Engineering from CSE/IT
IT Recruiter job description
- Communicate with clients to get a clear view of their hiring needs and organizational goals
- Research into clients' company
- Research into competitors and the marketplace
- Define job description and document specifications
- Identify prospective candidates using a variety of channels
- Create a candidate persona for each open position
- Conduct confidential interviews
- Follow-up references and check credits
- Present shortlisted candidates
- Present detailed candidate profile summaries
- Build long-term client relationships
- Research and develop recruiting leads
- Develop a sustainable candidate-lead strategy
- Advise clients on best-recruiting practices.
Our client is one of the big 4 global management consultancy companies that focuses on achieving outcomes par excellence, by working alongside its clients, who are ambitious change makers across industries, as one team and thus redefining the industries.
They serve across industries such as financial services, aviation, energy and natural resources, aerospace and defense, automotive, technology, retail, health care, etc. They provide consultancy services in various categories including but not limited to, cost transformation, business strategy, customer experience, manufacturing, supply chain, mergers & acquisitions, leadership and talent etc.
What you will do:
- Understanding learning needs and objectives of different cohorts
- Coordinating internal requirements for specific training programs
- Creating invites, encouraging participation and tracking attendance for trainings
- Running post training surveys and analyzing data to measure learning effectiveness and impact
- Managing learning programs end to end
- Supporting in designing and developing learning programs
- Creating summary reports with key learnings, basis training evaluation post trainings
- Running various other training initiatives and tasks as per the need and as the firm evolves
Desired Candidate Profile
What you need to have:- MBA/ Masters in HR or related discipline with 5-6 years of relevant work experience
- Prior experience in corporate learning function is essential
- Ability to execute plans
- Strong program management and organizing capability
- Excellent communication skills
- Ability to coordinate effectively with multiple stakeholders
- Proficiency with Word, Excel and PowerPoint
Full-stack Developer Responsibilities:
o Integration of UI elements developed by front-end developers with server side logic
o Writing reusable, testable, and efficient code
o Design and implementation of low-latency, high-availability, and performance applications
o Implementation of security and data protection
o Integration of data storage solutions
Key skills expected:
o Strong proficiency with JavaScript
o Knowledge of Node.js and frameworks available for it
o Understanding the nature of asynchronous programming and its quirks and workarounds
o Knowledge on Hybrid application development platforms such as Electron, Cordova, Flutter
o Good understanding of server-side templating languages
o Good understanding of server-side CSS preprocessors
o Good understanding of front-end technologies, such as HTML5, CSS3 and Bootstrap
o Understanding accessibility and security compliance
o User authentication & authorization between multiple systems, servers, and environments
o Integration of multiple data sources and databases into one system
o Understanding fundamental design principles behind a scalable application
o Understanding differences between multiple delivery platforms, such as mobile vs. desktop, and optimizing output to match the specific platform
o Creating database schemas that represent and support business processes
o Implementing automated testing platforms and unit tests
o Proficient understanding of code versioning tools, such as Git









