Customer Success Agent

JD for HCM Functional Lead 

7+ years of experience of Workday HCM configuration across 4+ Workday modules and 5+ deployments

Key responsibilities

• Lead design/requirements workshops
• Highly confident in configuring workday with the ability to utilise Workday Community where necessary
• Highly confident in building accurate estimates for Workday configuration work
• Approve effort estimates of more junior consultants
• High level of understanding of how business utilise HR technology to their advantage
• Directly manage a team of consultants based in India
• Manage customer escalations around direct reports work
• Support in building the CloudRock team based in Indian through being an advocate for CloudRock and a leadership figure
• Support and mentor junior resource based in India/Portugal/UK
• Full understanding of the Workday deployment methodology
• Achieve a high level of utilisation
• Be consultative in their customer approach

Medical Representative Job (21 to 26 Yrs.)           

Age – Fresher- 21 to 26 Yrs.

Minimum Qualification – Graduate (BA, B.com, B.sc, BCA, BBA, BHM), in case poor knowledge grooming provided.

Segment - GP, CP , and Critical Care Segment (Hospital Marketing).

CTC:- Up to 2,25,000/- p/y+ TA + DA + others. H.Q- 150/- , Extation 200/-, Outstation 400/- , & TA Rs. 2/- P.k. , Mobile 300/- , Internet -250/-.

Location: North Kolkata & Barasat, Bashirhat, Bongaon, Ashoknagar, Gobordanga, Habra, Naihati, Barrackpur, Khardah, Dum Dum, Dunlop,Howrah.

Job Role – 1) Arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling.

 

 

‘M/s APS’ (The Pharmaceutical & Healthcare)

Mr. Manash Dutta

This profile will include following responsibilities:

- Actively engage in Lead response management and communication to make them sales- ready
- Co-ordinate for Digital Marketing activities like LinkedIn Posts, Cold emails etc.
- Participate in sales meetings & maintain sales tracker
- Maximize business opportunities by promoting services offered by the company to existing clients
- Identify & Onboard new reseller partners
- Plan Business Development Activities
- Co-ordinate with Vendors
- Demonstrate solution to the clients
- Achieve quarterly Sales targets

Candidates with Enterprise IT sales or have prior work experience in an IT company would be preferrable. 

1. Bachelor’s and/or master’s degree in Computer Science, Computer Engineering or related technical discipline
2. About 5 years of professional experience supporting AWS cloud environments
3. Certified Amazon Architect Associate or Architect
4. Experience serving as lead (shift management, reporting) will be a plus
5. AWS Architect Certified Solution Architect Professional (Must have)
6. Minimum 4yrs experience, maximum 8 years’ experience.

1. 100% work from office in Hyderabad
2. Very fluent in English

About the Company

TSS is a fast-growing company incorporated in 2008

TSS is a solution provider for the financial industry, with clients in India, South Africa and USA

TSS is also known for creating effective products which help in getting complete control of the back office and middle office related functions. Our clients are typically banks, stockbrokers, stock exchanges and hedge funds.

 

Company Website: http://www.trackwizz.com/">www.trackwizz.com

 

Job Description of Associate Automation Test Engineer-Mumbai 

Roles & Responsibility:

· Developing a test suite that creates confidence in delivery. E.g., covering the scenarios which are critical to business, covering all aspects.
· Data Creation with product knowledge and writing effective test cases with the test data created.
· Re & Regression Testing on Modified build.
· Responsible for the company's automated test management and the integration or connection to other tools in the development lifecycle.
· Develop and lead the automation strategy/effort and generate scripts to perform automated testing cycles using Selenium WebDriver.
· Work with development and engineering teams to provide a consensus-based development lifecycle solution that is scalable, adaptable, and in synchronization with ever-changing business needs.
· Work with the product development team to ensure that products meet high standards of quality, performance, security, and reliability.
· Optimization of development lifecycle approaches through an understanding of evolving business needs and technology capabilities.
· Build employee knowledge and skills in specific areas of expertise around test management tools and processes.
· Participate in troubleshooting and triaging of issues with different teams specific to automation scripts to drive towards root cause identification and resolution.
· Document, track, and escalate issues as appropriate, using support tools/means. (Google sheets, Freshdesk and Jira)
· Follow up with QAE if any logged defect is open for a longer duration.
· Review test cases periodically to update and remove obsolete test cases.

Required Technical and Professional Skills:

· Strong passion for testing and quality.
· Good knowledge of programming languages (preferably C#).
· Strong Knowledge of Automation Testing skills Selenium Web driver.
· Hands-on, on automating a web page with Relative Xpaths.
· Knowledge of Page Object Model.
· Knowledge of API Testing.
· Good understanding of all phases of SDLC, including system analysis, design, coding, test automation framework, debugging, and documentation.
· Understanding of Agile methodologies.

Required Skills:

• Troubleshooting/Implementation Experience on Avaya Aura UC Portfolio – Communication Manager, Messaging, Session Manager, System Manager, AES, SBCE, Utility Services, ADS, AADS, AMS, Avaya Control Manager anchoring professional services team whenever any work assignment is delegated
• Troubleshooting/Implementation Experience on Avaya Aura CC Portfolio – AAEP, DSS, BRE, POM, CMS, WFO, AWFO, Breeze, Oceana and advance level troubleshooting to make project cut-overs successful.
• License Installations/Swap-out from RFA and PLDS) SIP line configuration and porting a new number from SMGR to CM
• Updating firmware and patch on phones and MG's
• Server restarts that require deeper analysis of logs and further troubleshooting,
• IP Phone registration issues due to network/firmware issues
• Troubleshooting intermittent Server restarts, Call drops and Network-triggered voice quality issues that require traces to be setup at multiple end-points and deep analysis of all collected traces to come up with resolution plan
• Installs the software/firmware/patches/Service packs on the server
• Configures the system as per customer requirement and established project SOW
• Analyzes call flow and works on dial-plan optimization and specific routing requests as defined by requests
• Troubleshooting SIP Server and Session Border Controller
• Informs the customer of any system anomalies, alarms and system administration freeze for the upcoming maintenance activity
• Troubleshooting Media processor errors resulting in poor voice quality

Soft skills:

• Excellent Written and Spoken Communication Skills
• Ability to work under pressure and deliver results with no or minimal escalations with focus on customer excellence.
• Comfortable to work in US shifts
• Strong technical skills/domain expertise

About Artivatic :Artivatic is technology startup that uses AI/ML/Deeplearning to build intelligent products & solutions for finance, healthcare & insurance businesses. It is based out of Bangalore with 20+ team focus on technology. Artivatic building is cutting edge solutions to enable 750 Millions plus people to get insurance, financial access and health benefits with alternative data sources to increase their productivity, efficiency, automation power and profitability, hence improving their way of doing business more intelligently & seamlessly. Artivatic offers lending underwriting, credit/insurance underwriting, fraud, prediction, personalization, recommendation, risk profiling, consumer profiling intelligence, KYC Automation & Compliance, automated decisions, monitoring, claims processing, sentiment/psychology behaviour, auto insurance claims, travel insurance, disease prediction for insurance and more. We have raised US $300K earlier and built products successfully and also done few PoCs successfully with some top enterprises in Insurance, Banking & Health sector. Currently, 4 months away from generating continuous revenue.Skills : - Building server-side logic that powers our APIs, in effect deploying machine learning models in production system that can scale to billions of API calls - Scaling and performance tuning of database to handle billions of API calls and thousands of concurrent requests - Collaborate with data science team to build effective solutions for data collection, pre-processing and integrating machine learning into the workflow - Collaborate, provide technical guidance, and engage in design and code review for other team members. - Excellent Scala, cassandara, architect, api, software, python, Java programming and software design skills, including debugging, performance analysis and test design - Proficiency with at least one Scala, GoLang, Python micro frameworks like Flask, Tornado, Play, Spring etc. with experience in building REST APIs - Experience or understanding in building web crawlers, data fetching bots etc. - Experience with design and optimisation of Neo4j, cassandra, NoSQL databases, PostGreSQL, Redis, Elastic Search - Familiarity with one of the cloud service providers, AWS or Google Compute Engine - Computer Science degree with 4+ years of backend programming experience Experience : 3 Years+ Location : Sony World Signal, Koramangala 4th Block, Bangalore

Systems EngineerAbout Intellicar Telematics Pvt LtdIntellicar Telematics Private Limited is a vehicular telematics organization founded in 2015 with the vision of connecting businesses and customers to their vehicles in a meaningful way. We provide vehicle owners with the ability to connect and diagnose vehicles remotely in real-time. Our team consists of individuals with an in-depth knowledge and understanding in automotive engineering, driver analytics and information technology. By leveraging our expertise in the automotive domain, we have created solutions to reduce operational and maintenance costs of large fleets, and ensure safety at all times.Solutions :- Enterprise Fleet Management, GPS Tracking- Remote engine diagnostics, Driver behavior & training- Technology Integration : GIS, GPS, GPRS, OBD, WEB, Accelerometer, RFID, On-board Storage.Intellicar's team of accomplished automotive Engineers, hardware manufacturers, Software Developers and Data Scientists have developed the best solutions to track vehicles and drivers, and ensure optimum performance, utilization and safety at all times.We cater to the needs of our clients across various industries such as: Self drive cars, Taxi cab rentals, Taxi cab aggregators, Logistics, Driver training, Bike Rentals, Construction, ecommerce, armored trucks, Manufacturing, dealership and more. Desired skills as a developer :- Education: BE/B.Tech in Computer Science or related field.- 4+ years of experience with scalable distributed systems applications and building scalable multi-threaded server applications.- Strong programming skills in Java or Scala on Linux or a Unix based OS.- Understanding of distributed systems like Hadoop, Spark, Cassandra, Kafka.- Good understanding of HTTP, SQL, Database internals.- Good understanding of Internet and how it works- Create new features from scratch, enhance existing features and optimize existing functionality, from conception and design through testing and deployment.- Work on projects that make our network more stable, faster, and secure.- Work with our development QA and system QA teams to come up with regression tests that cover new changes to our software

Job Description • 5+ years of hands-on experience in Firmware Development, with minimum 2+ years of experience in Bluetooth/WiFi lower layer stack development. • Good hands on experience on LM/LC (mainly Bluetooth/BLE Packet scheduling) of Bluetooth. • Should have good understanding of wireless hardware design for WiFi, Zigbee and Bluetooth etc. • Excellent C programming skills with proven experience of writing efficient code for embedded environment. • Exposure to hardware programming, understanding of hardware issues and resolving with hardware team is highly desired. • Good understanding of USB/UART/ SPI/I2C Interfaces. • Good debugging skills. • Strong communication skills with ability to create design documentation detailing complex features. • Conversant with embedded development tools, debuggers, protocol analyzers(BT sniffers), JTAG, Bus Analyzers, Logic Analyzers etc. • Experience of full product development life cycle, from requirements to product validation in customer platforms. • Self driven and Positive attitude • Experience using complex version control, with Github experience a plus. • Experience integrating and testing software in a multi-developer environment Skills Embedded Software, Embedded Firmware Development, WiFi (802.11a/b/g/n/ac) and Bluetooth HW, Embedded Engineering, Wi-Fi Bluetooth NFC Zigbee RFID, Bluetooth Protocol Stack