Customer Success Agent

Position Overview:

As a BI (Business Intelligence) Developer, they will be responsible for designing,

developing, and maintaining the business intelligence solutions that support data

analysis and reporting. They will collaborate with business stakeholders, analysts, and

data engineers to understand requirements and translate them into efficient and

effective BI solutions. Their role will involve working with various data sources,

designing data models, assisting ETL (Extract, Transform, Load) processes, and

developing interactive dashboards and reports.

Key Responsibilities:

1. Requirement Gathering: Collaborate with business stakeholders to understand

their data analysis and reporting needs. Translate these requirements into

technical specifications and develop appropriate BI solutions.

2. Data Modelling: Design and develop data models that effectively represent

 the underlying business processes and facilitate data analysis and reporting.

Ensure data integrity, accuracy, and consistency within the data models.

3. Dashboard and Report Development: Design, develop, and deploy interactive

dashboards and reports using Sigma computing. 

4. Data Integration: Integrate data from various systems and sources to provide a

comprehensive view of business performance. Ensure data consistency and

accuracy across different data sets.

5. Performance Optimization: Identify performance bottlenecks in BI solutions and

optimize query performance, data processing, and report rendering. Continuously

monitor and fine-tune the performance of BI applications.

6. Data Governance: Ensure compliance with data governance policies and

standards. Implement appropriate security measures to protect sensitive data.

7. Documentation and Training: Document the technical specifications, data

models, ETL processes, and BI solution configurations.

8. Ensuring that the proposed solutions meet business needs and requirements.

9. Should be able to create and own Business/ Functional Requirement

Documents.

10. Monitor or track project milestones and deliverables.

11. Submit project deliverables, ensuring adherence to quality standards.

Qualifications and Skills:

1. Master/ Bachelor’s degree in IT or relevant and having a minimum of 2-4 years of

experience in Business Analysis or a related field 

2. Proven experience as a BI Developer or similar role.

3. Fundamental analytical and conceptual thinking skills with demonstrated skills in

managing projects on implementation of Platform Solutions 

4. Excellent planning, organizational and time management skills.

5. Strong understanding of data warehousing concepts, dimensional modelling, and

ETL processes.

6. Proficiency in SQL, Snowflake for data extraction, manipulation, and analysis.

7. Experience with one or more BI tools such as Sigma computing.

8. Knowledge of data visualization best practices and ability to create compelling

data visualizations.

9. Solid problem-solving and analytical skills with a detail-oriented mindset.

10. Strong communication and interpersonal skills to collaborate effectively with

different stakeholders.

11. Ability to work independently and manage multiple priorities in a fast-paced

environment.

12. Knowledge of data governance principles and security best practices.

13. Candidate having experience in managing implementation project of platform

solutions to the U.S. clients would be preferable. 

14. Exposure to U.S debt collection industry is a plus.

DataCaptive is a leading B2B Data Solutions provider helping businesses supercharge their lead generation. We’re looking for a Google Ads Specialist who can take charge of our paid campaigns and deliver high-quality leads. Key Responsibilities • Plan, create, and manage Google Ads campaigns across Search, Display, YouTube, and Remarketing. • Conduct thorough keyword research and competitor analysis to identify growth opportunities. • Write compelling ad copies, select appropriate creatives, and optimize landing pages for higher Quality Scores. • Monitor campaign performance daily, ensuring alignment with ROI, CPL, and lead generation goals. • Set up conversion tracking and analyze campaign data using Google Analytics, Tag Manager, and other tools. • Continuously test ads, bidding strategies, and audience targeting to maximize performance. • Collaborate with the SEO, content, and design teams to improve ad relevance and conversion rates. • Provide regular reports on campaign performance with actionable insights. Required Skills & Qualifications • Proven experience (2–4 years) in managing Google Ads campaigns for lead generation. • Strong knowledge of Google Ads, Keyword Planner, Analytics, Tag Manager, and Data Studio. • Hands-on experience with Search, Display, Remarketing, and YouTube Ads. • Understanding of B2B lead generation funnels and data-driven marketing. • Excellent analytical skills with the ability to interpret metrics and optimize campaigns accordingly. • Google Ads Certification is a plus. • Strong communication and copywriting skills. What We Offer: Work with a fast-growing B2B SaaS/Data company Competitive pay + performance incentives Growth-driven work environment 

**Company Overview**

We are a VC-backed fintech startup developing an innovative online trading platform. As we scale, we're seeking a skilled Backend Engineer with expertise in Python to join our growing team and help build a robust, scalable infrastructure for our cutting-edge trading application.

We're based out of the UK and have our engineering team in India.

**Job Description**

We are looking for a backend developer who specialises in Python. Your role will focus on developing and maintaining the server-side logic, optimising performance, and ensuring seamless integration with the frontend. You’ll work closely with the engineering and product teams to deliver a high-quality, secure, and scalable platform.

**Responsibilities**

1. Develop and maintain server-side logic using Python

2. Design and implement APIs for seamless integration with frontend components

3. Optimise backend performance and scalability for high traffic and large data loads

4. Build and maintain databases, ensuring security, data integrity, and optimal performance

5. Collaborate with frontend engineers to ensure smooth integration between backend and frontend systems

6. Troubleshoot, debug, and optimise backend infrastructure

7. Implement data protection, security protocols, and authentication mechanisms (e.g., JWT)

8. Maintain and enhance real-time communication systems using WebSockets or similar protocols

**Required Skills**

1. Strong proficiency in Python and related technologies, knowledge of databases and SQL, and experience with web frameworks like Django or FastAPI

2. Strong analytical and troubleshooting skills, and the ability to solve problems

3. Good understanding of OOPs, task broking services, Queues, Redis

4. Familiarity with RESTful API design and integration

5. Strong understanding of database management (e.g., PostgreSQL, Redis) and caching strategies

6. Familiarity with modern authentication and authorization mechanisms (e.g., JWT, OAuth)

7. Proficiency in working with cloud hosting services (AWS, Google Cloud, etc.)

8. Experience with containerization and orchestration tools (Docker, Kubernetes)

9. Knowledge of real-time communication protocols (e.g., WebSockets, TCP, SSE)

10. Strong understanding of security best practices for server-side applications

11. Experience with version control (Git) and CI/CD pipelines

12. Minimum of 2-3.5 years of experience building scalable backend systems

**Perks**

1. Work From Anywhere Flexibility

2. Unlimited Leaves policy*

3. Competitive salary and unlimited growth opportunities

4. Insights on how HFT is done using cutting edge technology

If you’re passionate about building scalable, high-performance backend systems and want to be part of a cutting-edge fintech startup, we’d love to hear from you!

Responsibilities

• Determines technical feasibility of medium to low complexity features or solutions by evaluating problem, customer requirements, possible solutions and technology requirements.

• Exercises judgment in prioritizing tasks and selecting methods and techniques for obtaining solutions.

• Create a low-level design of modules of a software application through proper documentation and diagrams.

• Develops software solutions by studying requirements, clarifying customer/user needs, analyzing data and processes, and following established software development practices and processes.

• Develops proof of concepts for technical evaluation and early customer feedback.

• Updates and shares knowledge by studying state-of-the-art development tools, programming techniques, and computing technology; reading professional publications.

• Networks with internal and external personnel in their area of expertise.

Requirements

• B.Tech/B.S. or M.Tech/M.S. in Computer Science, IT or related field.

• 3-5 years of experience

Visit us on :

Mandatory Skills

• Should be proficient in the following areas of .NET (.NET 4.5 or above, .NET Core)

• Expert in C# and ASP.NET

• Knowledge of JavaScript/TypeScript is a plus

• Development of Windows and Web services

• Parallel and Asynchronous programming

• Unit testing, Linq, ORM

• Debugging/troubleshooting in .Net

• Should be proficient in SQL Server 2012 and above in the following areas

• T-SQL Stored Procedures

• Transaction in SQL

• Should have the following design skills

• Expert in OOPs

• Proficiency in Design Patterns

• Proficiency in Unit testing Patterns

• Understanding of Algorithms and Data structures.

• Experience on Requirement/Design/Code Review & Inspections

• Excellent problem-solving and analytical skills.

Desirable Skills

• Hands-on experience with using Git (handling branching and merging), any DevOps pipeline

• Experience with Agile methodologies

Roles and Responsibilities:

• Analyze system requirements and prioritize tasks
• Write clean, scalable code using .NET programming languages
• Remain up to date with the terminology, concepts and best practices for coding mobile apps
• Develop technical interfaces, specifications, and architecture
• Use and adapt existing web applications for apps
• Create and test software prototypes
• Develop client displays and user interfaces
• Review and refactor code
• Deploy fully functional applications
• Assist software personnel in handling project related work and other requirements
• Coordinate with other developers and team members
• Document development and operational procedures

Qualification:

• Bachelor’s Degree in Computer Science or Information Technology
• Familiarity with the .Net Core, ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
• 2+ years of development experience using MVC, C# .NET
• In depth understanding of design patterns
• Strong exposure to SQL / MySQL, MS SQL Server
• Knowledge of JQuery, JavaScript, HTML5, Bootstrap, CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Excellent troubleshooting and communication skills
• Knowledge of ReactJS, Angular is a plus
• Able to work well in a team setting

- Kindly mention the details which are mentioned below

Overall Experience:-

Current CTC:-

Expected CTC (If you are holding an offer please mention):-

Notice Period:-

Current Location:-

• Designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance.
• Contributing in all phases of the development lifecycle.
• Writing well designed, testable, efficient code.