Customer Success Agent

REVIEW CRITERIA:

MANDATORY:

• Strong sales, business development and networking profile
• Must have 1+ years of experience in Sales, Business Development in investment Banking, Venture Capital, Private Equity, or related fields
• Must have experience engaging with startups or early-stage companies for partnerships or fundraising
• Must have experience identifying and sourcing startup deal flow or fundraising mandates
• Must have basic understanding of startup financing, equity structures, investor types, and fundraising models
• Must maintain deal pipeline, BD dashboards, and mandate records
• Must have high ownership and target-driven mindset

PREFERRED:

• Experience representing the company at events, networking forums, or startup platforms
• MBA preferred

ROLES AND RESPONSIBILITIES:

Deal Sourcing & Origination:

• Identify and engage startups, early-stage companies, and growth businesses seeking funding or strategic investment partners.
• Build and maintain a strong pipeline of investment opportunities and fundraising mandates.

Relationship Building:

• Develop deep relationships with founders, CXOs, and decision-makers across industries.
• Collaborate closely with the internal investment team to evaluate opportunities for both advisory and co-investment.

Market Research & Intelligence:

• Monitor emerging trends, sectors, and disruptive business models in the startup ecosystem.
• Track competitor activity and ecosystem developments to stay ahead of market shifts.

Fundraising Support:

• Pitch the firm’s advisory services and investment philosophy to startups and entrepreneurs.
• Assist in designing outreach strategies to attract quality fundraising mandates and co-investment opportunities.

Networking & Branding:

• Represent the firm at startup events, pitch competitions, and investor forums.
• Build thought leadership and enhance the firm’s brand presence within the startup and investment ecosystem.

IDEAL CANDIDATE:

Education:

• Bachelor’s degree in Finance, Commerce, Economics, Business, or related fields. MBA or equivalent qualification preferred.

Experience:

• 1-4 years of experience in sales, business development, investment banking, venture capital, private equity, or related fields.
• Strong understanding of the startup ecosystem, fundraising processes, and investment models.

Skills:

• Excellent communication, networking, and negotiation skills.
• Ability to build and maintain high-value relationships with founders and investors.
• Analytical skills to identify quality opportunities for advisory and co-investment.
• Entrepreneurial and target-driven mindset.

Blue Owls Solutions is looking for a mid-level Azure Data Engineer with approximately 4 years of hands-on experience to join our growing data team. In this role, you will design, build, and maintain scalable data pipelines and architectures that power business-critical analytics and reporting. You'll work closely with cross-functional teams to transform raw data into reliable, high-quality datasets that drive decision-making across the organization.

Required Skills

• 4+ years of professional experience as a Data Engineer or in a similar data-focused role
• Strong proficiency in SQL for data manipulation, querying, and performance optimization
• Hands-on experience with PySpark for large-scale data processing and transformation
• Solid working knowledge of the Microsoft Azure ecosystem (Azure Data Factory, Azure Data Lake, Azure Synapse, etc.)
• Experience with Microsoft Fabric for end-to-end data analytics workflows
• Ability to design and implement robust data architectures including data warehouses, lakehouses, and ETL/ELT frameworks
• Strong coding and scripting skills with Python
• Proven problem-solving ability with a knack for debugging complex data issues and optimizing pipeline performance
• Understanding of data modeling concepts, dimensional modeling, and data governance best practices

Interview Process

• Take-Home Assessment
• 60-Minute Technical Interview
• Culture Fit Round

Preferred Skills & Certifications

• Microsoft Certified: Fabric Analytics Engineer Associate (DP-600)
• Microsoft Certified: Fabric Data Engineer Associate (DP-700)
• Experience with CI/CD practices for data pipelines
• Familiarity with version control systems such as Git
• Exposure to real-time streaming data solutions
• Experience working in Agile or Scrum environments
• Strong communication skills with the ability to translate technical concepts for non-technical stakeholders

What We Offer

• Competitive salary and performance-based bonuses
• Flexible hybrid options
• Opportunities for professional development, training, and certification sponsorship
• A collaborative, innovation-driven team culture
• Paid time off and company holidays

🎨 AI Creative Designer

📍 Pune | 🕐 Full-time | 🚀 0–3 yrs exp

Are you part designer, part mad scientist—with a soft spot for Midjourney, HeyGen, SORA, or Runway? Then FlytBase wants you on board!

We’re building the future with drones (yes, really). And we need a creative superhero to turn bold ideas into stunning AI-generated visuals, motion graphics, 3D designs, and videos that actually get noticed—not buried in a folder.

You’ll work on:

• 🔧 Branding, graphics, and AI-powered motion/video content
• 🌐 Website and 3D design
• 🎥 Marketing campaigns that feel like sci-fi

Who you are:

• 🎯 Obsessed with design, tech, and tiny details
• 🧠 Thinks critically, communicates clearly
• 🧩 Loves experimenting with AI tools like SORA, ElevenLabs, Runway, etc.
• 🚀 Craves fast-paced, zero-to-one kind of work

If Canva bores you and you dream in Figma + GenAI, come build the next big thing with us.

Curious? Dive into our Notion to learn more before applying :

https://shorturl.at/o9dWT

Ready to join the fleet?

About Us:

Plotch.ai is a leading provider of innovative API solutions for businesses, empowering organizations to streamline their operations, enhance connectivity, and drive growth. We are looking for an experienced B2B Tech API Sales and Marketing Manager to join our dynamic team and play a key role in driving our sales and marketing strategies to new heights.

Role Overview:

The B2B Tech API Sales and Marketing Manager will be responsible for developing and executing sales strategies, building relationships with enterprise clients, and driving marketing initiatives to promote our API products and services. The ideal candidate will have a strong background in B2B sales, an understanding of API technology, and a proven track record in driving revenue growth.

Key Responsibilities:

Sales Responsibilities:

• Develop and implement a comprehensive sales strategy for the B2B API market to achieve revenue targets.
• Identify, target, and engage potential enterprise clients, building a strong pipeline of qualified leads.
• Conduct product demos, presentations, and negotiations to showcase the value of our API solutions.
• Collaborate with the technical team to understand customer requirements and provide tailored solutions.
• Manage the entire sales cycle from prospecting to closing deals, ensuring customer satisfaction and retention.
• Stay updated on industry trends, competitor activities, and market developments to adapt sales strategies accordingly.

Marketing Responsibilities:

• Develop and execute B2B marketing campaigns to promote API products, including content marketing, email campaigns, webinars, and social media.
• Create marketing materials such as brochures, case studies, whitepapers, and presentations to support sales efforts.
• Work closely with the product and technical teams to develop messaging that communicates the value and capabilities of our API solutions.
• Analyze and measure the effectiveness of marketing campaigns using analytics tools and adjust strategies for optimal results.
• Participate in industry events, trade shows, and conferences to represent the company and generate leads.

Qualifications:

• Bachelor’s degree in Business, Marketing, Computer Science, or related field; MBA is a plus.
• 2+ years of experience in B2B sales and marketing, preferably in the tech or API industry.
• Strong understanding of API technology and how it applies to business solutions.
• Proven track record of achieving and exceeding sales targets in a B2B environment.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong relationships with enterprise clients.
• Analytical mindset with the ability to use data to drive decision-making.

Key Skills:

• B2B Sales and Account Management
• API Technology and Integration
• Marketing Strategy and Campaign Management
• Lead Generation and Pipeline Development
• Product Demonstrations and Presentations
• Negotiation and Closing Skills
• CRM and Marketing Automation Tools
• Analytical and Data-Driven Decision-Making

Why Join Us?

• Opportunity to work with cutting-edge API technology in a rapidly growing industry.
• Collaborative and innovative work environment.
• Opportunities for professional growth and advancement.

As a part of customer success team your goal is to provide an exceptional customer onboarding experience, providing them step-by-step tutorials, unlimited guidance and support. It involves taking customers from that very first initial contact to make sure he becomes a champion user driving product adoption and ultimately retention.

1. Take handover from sales by understanding customers' persona, their pain points and expectation. 
2. Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process by defining milestone, training schedule, onboarding goals and communicate it to customers. 
3. Guide users on product features and train them to use it effectively.
4. Make sure the customer achieves an early value and feels WOW so he actually starts reaping the potential of the product.
5. Evaluate customers usage patterns and determine additional ways the customer can successfully leverage the platform features.
6. Build and maintain resources required for onboarding. (Walkthrough, set up guides, help tutorials, emails and video tutorials)
7. Rigorously measure onboarding time and improve it continuously.
8. Provide feedback to Marketing, Sales, Support, Success and Engineering teams to further improve product.
9. Handover to Success and Support team after successful onboarding completion.
10. Maintain regular communications with clients about new feature developments and enhancements to product. 
11. Consistently gain product knowledge and work towards improvements on internal processes by identifying the existing bottlenecks.

• At least 2+ years of work experience in a customer-facing role such as Customer Support, Account Management, Sales, Corporate Training etc. 
• Strong problem-solving skills, technical and analytical aptitude with the ability to quickly learn and adopt technical products.
• Ability to understand a software product and its nuances very well.
• Excellent written and verbal business communication skills.
• Ready to work in US Shift in future

We are on a mission to make Dry Cleaners and Laundry business winning in the digital era.

We believe in 

• Helping traditional laundries to come at par with digital businesses: Traditional We help laundry businesses adapt modern technology and deliver the customer experience that today’s digital businesses like Swiggy, OLA and Flipkart are delivering. We feel successful when we hear stories like https://www.youtube.com/watch?v=EbB828K28zs&;feature=emb_title">these.
• Building a large profitable business: We envision building a capital-efficient, large profitable business to achieve our mission of making laundry business win. This means less dependence on investors & more ownership with the team. We are one of the few profitable Indian SaaS startups buildinghttps://valuesaas.co/"> value SaaS
• Employee Wellness <> Customer Success: We give as much importance to each team member’s personal & professional success as much as we care about our customer's success. We believe it’s all about balance.

Our impact so far

• 3 Billion garments processed through QDC Dry Cleaning Cloud
• 47 countries
• 1000+ Paid subscribers
• 5000+ Users
• All this could be achieved with a nimble team of 20 from our single office in Noida

• Freedom & Responsibility: If you are a person who wants to take up challenging work & push your boundaries with no one monitoring you, then this is the right place for you. There are no hierarchies. No managers to please.
• Holistic Growth: Building a career doesn’t have to be at the cost of missing out on your personal front. We believe that professional success is worth when the personal goals are nurtured with equal importance. We will support you all in on that journey of yours.
• Transparency: If you ever wanted to know what it’s like to be on an entrepreneurial journey, then working with QDC gives you that opportunity to experience it all first hand.

Job Description

• Responsible for growth in organic traffic & lead generation by designing & implementing strategies for SEO & digital marketing growth.
• Experince in B2B is must.
• Craft content strategies that guide the content team based on keyword research.
• Deliver new keyword clusters, keywords, and topic clusters for new content generation and old content revamp.
• Lead content marketing outreach & high-quality link building campaigns and initiate communication with prospective websites & influencers
• Analyze the performance of SEO campaigns, and assess against goals (ROI & KPI)
• Collaborate with internal teams to create landing pages and optimize the user experience
• Identify SEO issues with a continuous audit process and ensure that those issues are reported to concerned teams on time.
• Work closely with the content team to ensure the generation of SEO-friendly content
• Manage all types of search engine tools like XML sitemaps, webmaster tools for analytics, and diagnostics reporting
• Experience with or willingness to learn additional marketing channels such as PPC, email marketing, affiliate, etc is a plus as we are expanding our marketing channels.

Requirements

• Excellent communication skills (both written and verbal)
• Proven working experience in SEO.
• Strong technical SEO knowledge based on Search Console & other industry tools.
• Sound knowledge of concepts like crawl budget, cannibalization, content pruning, etc.
• Sound knowledge of SEO best practices and the latest trends.
• Solid knowledge of website analytics tools (e.g., Google Analytics)
• Strong analytical skills and data-driven thinking
• Experience in doing SEO for SaaS/large publications is a plus.

We are looking for a talented Fullstack Developer with 2-5 years of experience to join our engineering team. The ideal candidate will have experience with MongoDB, Express, React, and Node. As a Fullstack Developer, you will be responsible for developing and maintaining our web-based applications and services.

Responsibilities:

• Work collaboratively with the product and engineering teams to develop high-quality web-based applications and services.
• Develop and maintain RESTful APIs using Node.js and Express.
• Design and develop the front-end user interface using React.
• Create and maintain MongoDB databases and related services.
• Develop and maintain automated test cases for both front-end and back-end applications.
• Participate in code reviews and ensure code quality.
• Stay up-to-date with emerging trends and technologies in web development and AI.

Qualifications:

• 2-5 years of experience as a Fullstack Developer with expertise in MongoDB, Express, React, and Node.
• Experience in developing RESTful APIs using Node.js and Express.
• Experience in front-end development using React.
• Experience in database development using MongoDB.
• Strong knowledge of HTML, CSS, and JavaScript.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration skills.
• Experience in automated testing using Jest, Cypress, or other similar frameworks is a plus.
• Experience in AWS or other cloud technologies is a plus.
• Knowledge of AI and machine learning concepts is a plus.

We offer a competitive salary, flexible working hours, and a collaborative work environment. If you are passionate about AI & how teams collaborate, and want to work in a fast-paced, innovative environment, then we want to hear from you.