
- Reporting to the Customer Experience Manager
- Work from office: the role will be based in Bark’s offices in Bangalore
- The package will be a good base salary with excellent commission on top
- He/she will be responsible for the following aspects of customer success, including:
- Front-line B2B support for inbound calls & mails (ratio 80:20))
- Successful onboarding of professionals to buy their first pack, soft sales for elite/up-gradation
- Build sustainable relationships and trust with customer accounts through open and interactive communication
Requirements
- Well versed in English and Telugu (oral and written communication)
- Experience in sales or customer support domain will be appreciated
- Fresh graduate or less than 2 years of experience
- A go-getter attitude to get things done efficiently and resolve user queries in a single contact
- Excellent communication style and ability to stay calm under pressure
Desirable
- Knowledge of any CRM tools/customer success platforms and how they work (Zendesk is preferred)
- Comfortable to work for 40 hours/ week on a roster basis
- Knowledge of other languages will be an advantage

Similar jobs
Job Title: HR Intern
Duration: 3 Month
Qualification: Fresher / Experienced
Salary: Incentive-Based
Responsibilities :
👉 Developing own network of suitable candidates
👉 Interviewing candidates
👉 Effective Communication Skills
👉 Working with the organization to develop a recruitment plan
👉 Source potential candidates from different platforms
👉 Be active with online job portals for recruitment
Job Type: Remote internship.
Perks:
*Offer Letter with Appreciation
*Recommendation letter issued based on your performance
*Certification awarded at the end of the internship
*Job Offer, If found to be an Exceptional Performer
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About Blackhawk Network
Blackhawk Network (BHN) delivers branded payment solutions through the prepaid products, technologies and network that connect brands and people. We collaborate with our partners to innovate, translating market trends in branded payments to increase reach, loyalty, and revenue. We reliably execute security-minded solutions worldwide. Join us as we shape the future of global branded payments.
Overview:
BHN Rewards is a platform for marketers to send & manage global e- gift campaigns like Amazon or Visa e-gift cards. Marketers love how BHN Rewards makes it easy to deliver
gifts to hundreds and thousands of recipients. BHN Rewards is the only integrated gifting partner for the top marketing & survey platforms - SurveyMonkey, Marketo, HubSpot,
and Qualtrics. BHN Rewards has also entered into Employee rewards with our recent launch of BHN Rewards for the Microsoft Teams App.
BHN Rewards was acquired by Blackhawk Networks in August 2021, the global leader in
rewards and incentives.
At Blackhawk Network, we shape the future of global branded payments through prepaid products, technologies, and networks that connect brands and people. Our collaborative innovation and scalable, security-minded solutions help our partners to increase reach, loyalty, and revenue. We believe our future holds great things for Blackhawk Network and its partners. We believe that together, we can shape the future. Our beliefs? Win as one team, be innovative, have global excellence, and be inspiring! Blackhawk is a multi-billion dollar US-based corporation, with headquarters in Pleasanton, California, and offices in over 28 countries.
So, what are you waiting for? Shape your career and join our global network
Responsibilities
▪ Expertise in API testing and experience in working with API based applications
● Expertise and experience in designing Automation Frameworks from scratch
● Strong in Web Services Automation
● Technical expertise in building effective testing frameworks that are highly scalable and reusable. (Karatelabs.io)
● Programming Fundamentals: Proficiency in a programming language, understanding of data structures and algorithms, and knowledge of object-oriented programming principles. (Java and Javascript)
● Software Development Lifecycle: Familiarity with the software development process, agile methodologies, and version control systems.
● Problem-Solving and Analytical Skills: Ability to analyze and solve complex problems, logical reasoning, and troubleshooting skills.
● Database and Data Management: Understanding of relational databases, SQL, and data modeling concepts.
● Web Development: Familiarity with HTML, CSS, JavaScript, and web development frameworks for building web applications.
● Communication and Collaboration: Strong communication skills, ability to work in a team, and willingness to learn and adapt to new technologies.
Qualifications
▪ 1-2 years of experience with Bachelor’s degree in Computer Science
▪ Excellent communication skills
▪ Love for learning new things - Curiosity and grasping abilities
▪ Expert coding and design skills
▪ Thorough understanding of Software Development Life Cycle and Quality methodologies
▪ Experience working with agile/scrum-based teams
▪ Organized, focused on building, improving, resolving and delivering
This is a key position and high potential for key position in a growing company in its expansion.
Highly demanding and multi-tasking ability skillset required.
General Description:
Safety Connect is a leading company in the domain of enterprise field force safety. We are looking for a high-energy and dynamic Sr. Product Manager to join our growing team.
The Senior product manager will manage the successful development and implementation of the product from beginning to end. This person will see strategic ideas from design and testing to implementation and market introduction.
Roles and Responsibilities:
- Build and share product strategy: Help distil the ideas and needs of stakeholders into clear quarterly and annual goals that meet the needs of Picnic and our users
- You will also ensure stakeholders have a solid understanding of the product and its capabilities to ensure company-wide success
- Guide new feature creation: Draft, distribute, validate and update product briefs and product requirement documents
- Answer questions and troubleshoot issues throughout the release lifecycle, communicating with engineers through our ticket management and knowledge base tool
- Increase Safety Connect’s focus on the user: Help establish a metrics-driven analysis of user behaviour and solicitation of user feedback.
- Work with clients to understand their unique needs and pain points
- Capture and share client feedback with the team to best investigate ways to create a solution
- Report the success of the products and strategize improvements needed
- Be the glue: A senior product manager at a startup like Safety Connect has unique visibility across teams, allowing them to see problems and solutions that might otherwise be missed
- Spotting problems and managing their resolution in an ongoing, ad hoc way is a critical part of product management success at Picnic
Qualification required:
- 5 year’s experience in product management
- Experience in product management in Enterprise SaaS
- A strong individual contributor who can also lead people and teams
- Impeccable analytical mindset, project management, and organizational skills
- Experience working directly with engineering teams to deliver valuable features and capabilities


JD | Senior Software Engineer (J2EE/JEE Full Stack)
Summary
Looking for a senior developer who has strong skills in front-end and back-end technologies including HTML, CSS, JavaScript, Java, JSP, Servlets, Ajax, SQL, Database Stored Procedures, and J2EE frameworks.
This position requires J2EE Full Stack development experience of 2 to 6 years. Further it requires good multitasking and communication skills. Further it requires good communication skills - written and spoken, and good multi-tasking skills where he/she can manage multiple tasks with high productivity. The candidate should also have good aptitude, should be able to learn iTech’ s cloud-based products within a reasonable time, hardworking and should have the ability to go the extra mile to complete the assigned tasks on time.
Essential Duties and Responsibilities
- Develop the various modules, features and reports in our products using JEE and database technologies/frameworks
- Take responsibility and work with peer developers in the team in completing the features/tasks assigned.
- Perform code review with peer developers on various features in the product.
- Handle the support tickets which requires development effort and fix them.
- Learning and implementing new front-end and back-end technologies.
- Mentor and guide junior developers.
- Involve in building and deploying the product version in UAT and Production environment.
- Work on multiple versions of the projects in parallel.
- Perform other related duties as assigned.
- Perform other related duties as assigned.
Qualifications
- Tech/B. E./MCA/M. Tech with 2 to 6 years of related work experience
- Working knowledge in front-end and back-end technologies including HTML, CSS, JavaScript, Java, JSP, Servlets, Ajax, SQL, Database Stored Procedures, and frameworks such as Spring, Bootstrap, jQuery.
- Exposure to SOAP/RESTful Web Services, XML/JSON technologies, JBoss/WildFly Application Server, PostgreSQL database is a bonus
- Knowledge in any tools including Eclipse IDE, Source Code Control Systems such as Git, and Software Configuration Management systems would be a plus.
You will be part of a talented software team that works on mission critical applications. Candidates should be willing to increase his/her circle of competence by researching for solutions in handover mannual and online resources. Ability to work independently is highly appreciated.
Requirements :-
- Graduate in Computer Science, Engineering or a related subject.
- 2+ years proven hands-on Software Development experience in JAVA.
- Perseverent in solving coding problems.
- Understanding of concepts related to .xml and .xsd files like targetNamespace, schema, xml datatypes, linkbases, arcs etc.
- Strong knowledge and hands-on experience of Java OOPs concepts, inheritance, abstract classes, interfaces, generics, exception handling and multithreading.
Good to have :-
- Experience with XML parsers like SAX.
- Experience with JSON file processing libraries like GSON.
- Dependency and build management using Maven scripts.
- Familiarity with Tomcat deployment.
- Familiarity with Spring Boot.
- Familiarity with Git/SVN for version control.
Responsibilities :-
- Developing features for validation engine.
- Attending client queries and assisting the clients in product integration.
- Catchup with the XBRL domain asap.
- Debugging and fixing bugs in the codebase. Testing changes for impact using available test harnesses.

- 3-6 years of strong experience in C#, Asp.Net/MVC/Razor Pages, SQL, Javascript, Jquery/Angular JS and HTML
- Strong programming and web development expertise in ASP.Net
- Experienced in handling end to end modules/client delivery independently
- Should have managed junior team members
Desired Qualifications/Traits :
- Good business acumen and analytical / problem-solving abilities (including an eye for detail)
- Self-driven, persistent, action-oriented and goal-driven
- Integrity and professionalism in work

- Knowledge in Linux Kernel development.
- Knowledge in microcontrollers
- Knowledge of Audio processing circuits based on ADC, DAC / Zynq 7Z010 / Xilinx /
- Zynq XC7Z010-2CLG400I / ARM processing / Interfacing with 24-bit Dual-channel
- Audio Codec (TLV320AIC23B)/ LInux /Uboot, Kernel Image / POSIX Environment.
- Knowledge in FPGA synthesis, simulation, and back end flows
- Bringing up Linux environment on ARM
Team Lead – Operations
· Must have work experience in a BPO of 1 year as a Team Lead
· Should be fluent in English and Hindi (able to clear Versant 4)
· Open to rotational shifts and week off (24/7 process)
· 6 day working
· Experience in Inbound calling
· Managing a team of at least 15 callers
· Must have qualities of a good leader

