Jobs at Stan
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Responsibilities
- Manage incoming calls, chat and emails from customers in a prompt and swift manner
- Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable
- Manage and resolve customer complaints, escalate to concerned authority when necessary
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide accurate & complete information to improve customer satisfaction leading to noticeable results
- Maintain records of every interaction and forward to concerned team member whenever necessary
Who can apply:
- Graduate from any stream
- 2+ years experience in a customer support role
- Strong Track record of performance
- Strong listening , written and verbal communication skills
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
- Must be fluent in English, proficiency in other languages is an advantage.
- Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable
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7th Dev
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Who are we?
What do we aspire?
In this digital era of the 21st century, we aim in carving a niche in the field of web technology and applications. We aspire to build a world of technology fully-fledged with worthy applications that will help users in their everyday lives.
Why choose us?
Heralding towards the attainment of customer satisfaction, 7th Dev has been receiving accolades by their customers and clients. We worship our clients and keep them and their needs as our topmost priority. Our customer-centric approach is what gives us the thrust to improve our services every day. Besides, we provide speedy delivery of web application and development services to our clients.
What do we boast of?
We are growing each day and leaving an indelible print in technology and web development. Till today, we have successfully designed 18 applications which are implemented with the latest web & mobile technology. Besides, we have accomplished a gamut of domains in providing mobile development services like healthcare, entertainment, food, real estate, E-commerce, etc.
Meet our team
The team of professionals at 7th Dev is highly motivated, enthusiastic, and hard-working and creative-minded. Tailored to perfection, they deliver their best efforts in every new venture they embark on. Our team continues to inspire and touch the lives of every individual. We are tied to our clients by an unbreakable bond of trust and reliance.
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