Vacancy4all
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Job Description – Customer Support Executive (Flipkart Minutes / Uber Eats Process)
Location: Mohali
Work Mode: Work From Office (WFO)
Employment Type: Full-Time
About the Role
We are hiring Customer Support Executives for leading customer service processes (Flipkart Minutes and Uber Eats) at Mohali. This is an excellent opportunity for freshers and experienced candidates looking to build a career in customer support through chat and non-voice operations.
Key Responsibilities
- Handle customer queries through chat and support channels.
- Provide accurate and timely resolutions to customer concerns.
- Maintain high-quality customer interactions and service standards.
- Follow process guidelines and meet productivity targets.
- Ensure customer satisfaction through effective communication and problem-solving.
Eligibility Criteria
- Minimum qualification: 12th Pass or Graduate
- Freshers and candidates with 6+ months of customer service experience can apply.
- Good English communication skills are required.
- Ability to work in rotational shifts and rotational week-offs.
- Immediate joiners preferred.
Skills Required
- Strong written communication skills.
- Customer-centric approach and problem-solving ability.
- Typing speed of 25 WPM with 90% accuracy.
- Basic computer proficiency.
- Ability to work in a fast-paced environment.
Compensation
Flipkart Minutes Process
- CTC up to ₹20,000 per month
- Approx. ₹16,400 in-hand salary
Uber Eats Process (International Non-Voice)
- CTC: ₹26,000 + ₹2,000 PLI (Performance Linked Incentive)
- Total CTC up to ₹28,000 per month
- Initial 3 months: Approx. ₹20,000 in-hand (PLI not applicable)
- After 3 months: Approx. ₹22,000–₹23,000 in-hand based on performance
Work Schedule
- 5–6 days working (depending on process)
- Rotational shifts and rotational week-offs
- Day, evening, and rotational shifts
- No cab facility
- No leaves during the initial 3 months (Uber Eats process)
Assessment Requirements
- Versant Score: 3 or above
- Typing Test: 25 WPM with 90% accuracy
- AMCAT Assessment (Flipkart Minutes process)
Selection Process
- HR Screening / HR Round
- Assessment Round
- Versant Test
- Typing Test
- Chat Simulation / Written Assessment
- Operations / Manager Round
- Offer & Joining
Location: Mohali
Mode: Work From Office
Joining: Immediate Joiners Preferred
✡️ TECHNICAL VOICE SERVICE
➡️24*7 rotational shifts
➡️5 days working, 2 rotational week-offs
✡️ Job summary- Customer service related to technical troubleshooting of HP systems
✡️ *Eligibility criteria- HSC/Graduate with minimum 6 months international experience is Mandorty
➡️Comms skill - C2 or C1
➡️ Rounds of interview- HR round - Amcat - Floor ops
➡️CTC - 30k in hand (on basis of profile)
📍 Location: Remote (India-wide)
🖥 Role: *Full-Time | Permanent WFH*
👤 Candidate Profile Required
- Fluent in English + Gujarati
- Fresher or experienced
- Graduate/Undergraduate
- Age limit: up to 40 years
- Must own a device (smartphone, laptop/desktop) and have WiFi access
💼 Why Support This Role?
- ✅ Permanent Work From Home
- ✅ Company-provided system
- ✅ Transparent salaries:
Gujarati : Up to ₹5.4 LPA
- ✅ Pan India accessibility
- ✅ No certification needed — just strong language skills!
📝 Screening Workflow
1. HR Round
2. AMCAT Assessment (English 70 + Chosen Language) 3+
3 OPS round
📍 Location: Remote (India-wide)
🖥 Role: *Full-Time | Permanent WFH*
👤 Candidate Profile Required
- Fluent in English + Nepali
- Fresher or experienced
- Graduate/Undergraduate
- Age limit: up to 40 years
- Must own a device (smartphone, laptop/desktop) and have WiFi access
💼 Why Support This Role?
- ✅ Permanent Work From Home
- ✅ Company-provided system
- ✅ Transparent salaries:
• Nepali: Up to ₹5.4 LPA
- ✅ Pan India accessibility
- ✅ No certification needed — just strong language skills!
📝 Screening Workflow
1. HR Round
2. AMCAT Assessment (English 70 + Chosen Language) 3+
3 OPS round
📍 Location: Remote (India-wide)
🖥 Role: *Full-Time | Permanent WFH*
👤 Candidate Profile Required
- Fluent in English + French (B2+)
- Fresher or experienced
- Graduate/Undergraduate
- Age limit: up to 40 years
- Must own a device (smartphone, laptop/desktop) and have WiFi access
💼 Why Support This Role?
- ✅ Permanent Work From Home
- ✅ Company-provided system
- ✅ Transparent salaries:
• French (B2+): Up to ₹10 LPA
- ✅ Pan India accessibility
- ✅ No certification needed — just strong language skills!
📝 Screening Workflow
1. HR Round
2. AMCAT Assessment (English 70 + Chosen Language) 3+
3 OPS round
International Voice Support
We are looking for enthusiastic customer service and technical professionals to join our team. We have multiple open positions offering excellent growth and competitive payouts for both freshers and experienced candidates.
Open Positions & Salary Structures
Role 1 : Voice Process (Domestic Support)
Shifts: 24/7 Rotational Shifts | 2 Rotational Weeks Off
Requirement: Graduate Freshers or Experienced candidates
Communication: C1 Level English Proficiency
Salary: ₹30,000 In-Hand
Role 2 : Voice Process (Energy sector support)
- Shifts: 24/7 Rotational Shifts
- Requirement:
- SSC (10th) + Minimum 1 year of International BPO experience
- HSC (12th) or Graduate + Minimum 6 months of experience
- Communication: B1 / C2 Level English Proficiency
- Salary: ₹26,000 In-Hand
Role: Voice Process (Airline Support)
- Shifts: 24/7 Rotational Shifts | 2 Rotational Weeks Off
- Requirement:
- Graduate Freshers: ₹25,000 In-Hand
- HSC / Graduate + Experience: ₹28,000 In-Hand
- Communication: B1 / C2 Level English Proficiency
Role: Technical Support Process (Premium IT Company)
- Shifts: 24/7 Rotational Shifts | 2 Rotational Weeks Off
- Requirement:
- Graduate Freshers: ₹25,000 In-Hand
- HSC / Graduate + Experience: ₹28,000 In-Hand
- Communication: C2 Level English Proficiency (Excellent Tech Support Skills)
📌 Process: US LLS (Line Language Selection)
📍 Location: Remote (India-wide)
🖥 Role: *Full-Time | Permanent WFH*
Do you have access to candidates fluent in French (B2+), Nepali, Bengali, Punjabi, tamil with solid English communication? Let’s work together to deliver impactful remote opportunities and grow your candidate network!
👤 Candidate Profile Required
- Fluent in English + One of the following: French (B2+), Bengali | Nepali | Urdu | Punjabi | Gujarati | tamil
- Fresher or experienced
- Graduate/Undergraduate
- Age limit: up to 40 years
- Must own a device (smartphone, laptop/desktop) and have WiFi access
💼 Why Support This Role?
- ✅ Permanent Work From Home
- ✅ Company-provided system
- ✅ Transparent salaries:
• French (B2+): Up to ₹10 LPA
• Bengali/Nepali/Panjabi/Gujarati/URDU/ Tamil : Up to ₹5.4 LPA
• Urdu Up to 4.2 LPA
- ✅ Pan India accessibility
- ✅ No certification needed — just strong language skills!
📝 Screening Workflow
1. HR Round
2. AMCAT Assessment (English 70 + Chosen Language) 3+
3 OPS round
📌 Process: US LLS (Line Language Selection)
📍 Location: Remote (India-wide)
🖥 Role: *Full-Time | Permanent WFH*
👤 Candidate Profile Required
- Fluent in English + One of the following: French (B2+) | Nepali | Gujarati |
- Fresher or experienced
- Graduate/Undergraduate
- Age limit: up to 40 years
- Must own a device (smartphone, laptop/desktop) and have WiFi access
💼 Why Support This Role?
- ✅ Permanent Work From Home
- ✅ Company-provided system
- ✅ Transparent salaries:
• French (B2+): Up to ₹10 LPA
• Nepali/Gujarati : Up to ₹5.4 LPA
- ✅ Pan India accessibility
- ✅ No certification needed — just strong language skills!
📝 Screening Workflow
1. HR Round
2. AMCAT Assessment (English 70 + Chosen Language) 3+
3 OPS round
International Voice Process - Mumbai
HSD / Graduate with Exp of 6 months - 1 Year min with BPO
US / UK shifts
25k - 35k inhand
Malad/Bhayander - Location
Service / Sales Associate
Work from office
Working Days: 6 days (1 rotational off)
Shift: Rotational | 10:00 AM – 7:00 PM
Eligibility
* Minimum 12th Pass/Graduate
* Fresher or 1 year experience required
* Good communication in English & Hindi
* Immediate joiners preferred
Salary
* CTC: ₹18000/- ₹30000 /-
* Take Home: ₹22,000
Interview Process
* HR Round
* Versant Test
* Operations Round
* Client Round
Job Type: Full-time
Work Location: In person
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