Roles & Responsibilities:
1. Answer incoming calls and respond to customers
2. Management and resolve customer complaints.
3. Research required information using available resources
4. Document all call information according to standard operating procedures
5. Forward the complaint to the concerned area technician
6. Resolve escalated customer complaints
7. Complete call logs and reports
8. Manage large amounts of inbound calls in a timely manner
Skills:
1. Proficient in relevant computer applications
2. 10th pass or any higher education
3. Excellent data entry and typing skills
4. Superior listening, verbal, and written communication skills
5. Ability to handle the stressful situation appropriately
6. Fluent in Kannada and English.
7. Ability to multi-task, set priorities and manage time effectively.
Job Types: Full-time, Regular / Permanent
Schedule:
- Rotational shift
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- Kannada and English (Preferred)

About iFuture Globistic Limited
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Company name: PulseData labs Pvt Ltd (captive Unit for URUS, USA)
About URUS
We are the URUS family (US), a global leader in products and services for Agritech.
SENIOR DATA ENGINEER
This role is responsible for the design, development, and maintenance of data integration and reporting solutions. The ideal candidate will possess expertise in Databricks and strong skills in SQL Server, SSIS and SSRS, and experience with other modern data engineering tools such as Azure Data Factory. This position requires a proactive and results-oriented individual with a passion for data and a strong understanding of data warehousing principles.
Responsibilities
Data Integration
- Design, develop, and maintain robust and efficient ETL pipelines and processes on Databricks.
- Troubleshoot and resolve Databricks pipeline errors and performance issues.
- Maintain legacy SSIS packages for ETL processes.
- Troubleshoot and resolve SSIS package errors and performance issues.
- Optimize data flow performance and minimize data latency.
- Implement data quality checks and validations within ETL processes.
Databricks Development
- Develop and maintain Databricks pipelines and datasets using Python, Spark and SQL.
- Migrate legacy SSIS packages to Databricks pipelines.
- Optimize Databricks jobs for performance and cost-effectiveness.
- Integrate Databricks with other data sources and systems.
- Participate in the design and implementation of data lake architectures.
Data Warehousing
- Participate in the design and implementation of data warehousing solutions.
- Support data quality initiatives and implement data cleansing procedures.
Reporting and Analytics
- Collaborate with business users to understand data requirements for department driven reporting needs.
- Maintain existing library of complex SSRS reports, dashboards, and visualizations.
- Troubleshoot and resolve SSRS report issues, including performance bottlenecks and data inconsistencies.
Collaboration and Communication
- Comfortable in entrepreneurial, self-starting, and fast-paced environment, working both independently and with our highly skilled teams.
- Collaborate effectively with business users, data analysts, and other IT teams.
- Communicate technical information clearly and concisely, both verbally and in writing.
- Document all development work and procedures thoroughly.
Continuous Growth
- Keep abreast of the latest advancements in data integration, reporting, and data engineering technologies.
- Continuously improve skills and knowledge through training and self-learning.
This job description reflects managements assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
Requirements
- Bachelor's degree in computer science, Information Systems, or a related field.
- 7+ years of experience in data integration and reporting.
- Extensive experience with Databricks, including Python, Spark, and Delta Lake.
- Strong proficiency in SQL Server, including T-SQL, stored procedures, and functions.
- Experience with SSIS (SQL Server Integration Services) development and maintenance.
- Experience with SSRS (SQL Server Reporting Services) report design and development.
- Experience with data warehousing concepts and best practices.
- Experience with Microsoft Azure cloud platform and Microsoft Fabric desirable.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Experience with Agile methodologies.
Qualifications:
- Bachelor's degree in Communications, Journalism, Engineering or a related field.
- Proven experience as a Content Writer with at least 2 years of professional experience.
- Exceptional writing, editing, and proofreading skills with a keen eye for detail and grammar.
- Strong understanding of content marketing principles and strategies.
- Familiarity with SEO best practices and keyword research tools.
- Experience in crafting content for various digital platforms and channels, including websites, blogs, social media, and email campaigns.
- Excellent research skills and the ability to translate complex technical concepts into clear, concise, and engaging content.
Ability to work independently, manage multiple projects simultaneously, and meet deadlines.
A portfolio showcasing a range of content writing samples across different formats and styles.

We are seeking a Operations Intern to assist in streamlining business processes and improving efficiency. This internship provides practical experience in supply chain management, logistics, and business operations.
Key Responsibilities:
- Assist in daily operational tasks and workflow management.
- Monitor and optimize supply chain and logistics processes.
- Coordinate between different departments to ensure smooth operations.
- Help in documentation, reporting, and process improvement initiatives.
- Analyze data to enhance operational efficiency.
Skills Required:
- Strong problem-solving and analytical skills.
- Ability to manage multiple tasks efficiently.
- Basic knowledge of operations and supply chain processes.
- Proficiency in MS Office and data analysis tools is a plus.
Benefits:
- Hands-on experience in business operations.
- Exposure to supply chain and workflow management.
- Internship certificate upon completion.
Graduate/Post Graduate/MBA with 1 year of experience from BFSI
Work Experience 1+ Years of Sales experience,
Preference to NISM Certified candidates with experience in new client acquisition
Critical Skills Required
Relationship Management
Influencing Skills
Technical - Product Knowledge
Presentation skills
Interpersonal skills
Effective Communication
Result oriented with proper adherence to compliance
Negotiation skills
Responsibilities / Your mission, should you choose to accept🚀
- To design flows and experiences that are delightful, intuitive and elegant.
- Execute on a master level with an eagle eye for detail.
- Give feedback on product strategy and design work to continually push the level of quality on the team.
- Collaborate Product and Engineering to deliver a world class experience to our users.
- From wire-framing to designing end-to-end flows and prototypes, you will be in charge of designing products that solve problems in a simple and elegant way while taking care of every small detail.
- Evaluate current processes, identify best practices, develop plans to reach goals and implement improvements.
- Strive every day to ensure the product is more loved by customers than it was the day before
About You
- 2+ years demonstrated experience with end-to-end (hybrid UX and UI) product design in a product company.
- Strong visual design skills, ideally with experience designing iconography, illustration and creating motion graphics
- The ability to think at a high level about product strategy and vision (not just 'how it should look' but 'what we should build').
- Experience in building and shipping applications or software (mobile/web).
- Must have a portfolio featuring examples of design work.
- Clean visual design sense and skills in typography and grids
- Hugely customer-focused with a passion for great customer journeys and experiences
- To be a constant learner. You will be always growing - both personally and with the team
- Experience using data to inform design improvements
- Brownie points 🍪
- If you have built gamified consumer digital products or have ideas for the same.
- Illustration skills
- Creating motion graphics
- Strong visual design chops

As part of the Cloud Platform / Devops team at Upswing, you will get to work on building state-of-the-art infrastructure for the future. You will also be –
- Building Infrastructure on AWS driven through terraform and building automation tools for deployment, infrastructure management, and observability stack
- Building and Scaling on Kubernetes
- Ensuring the Security of Upswing Cloud Infra
- Building Security Checks and automation to improve overall security posture
- Building automation stack for components like JVM-based applications, Apache Pulsar, MongoDB, PostgreSQL, Reporting Infra, etc.
- Mentoring people across the teams to enable best practices
- Mentoring and guiding team members to upskill and helm them develop work class Fintech Infrastructure
What will you do if you join us?
- Write a lot of code
- Engage in a lot of cross-team collaboration to independently drive forward infrastructure initiatives and Devops practices across the org
- Taking Ownership of existing, ongoing, and future initiatives
- Plan Architecture- for upcoming infrastructure
- Build for Scale, Resiliency & Security
- Introduce best practices wrt Devops & Cloud in the team
- Mentor new/junior team members and eventually build your own team
You should have
- Curiosity for on-the-job learning and experimenting with new technologies and ideas
- A strong background in Linux environment
- Must have Programming skills and Experience
- Strong experience in Cloud technologies, Security and Networking concepts, Multi-cloud environments, etc.
- Experience with at least one scripting language (GoLang/Python/Ruby/Groovy)
- Experience in Terraform is highly desirable but not mandatory
- Experience with Kubernetes and Docker is required
- Understanding of the Java Technologies and Stack
- Any other Devops related experience will be considered
Job Description
Sr Linux System Administrator
Experience: 5-10 years
Skills:
- VMware, vCenter, ESXi Administration
- RHEL/AIX OS Upgrades
- RHEL and AIX Patching
- Installation and configuration of services and software components.
- Handling hardware failures and server crashes
- Linux Filesystems (ext3 /4, xfs, zfs, etc.) management.
- LVM and NFS Filesystem management
- User Administration, PAM, LDAP
- Ansible, Git, Jenkins, CI/CD
- Networking
- Handling files, directories, and users.
- OS RHEL, Oracle Linux, Centos, UNIX AIX, others.
- AWS, Docker, and Cloud Administration optional
Shift: Willing to work in rotational shift including weekend oncall support.
There is an option for work from home for core Night shifts and Weekend Support. Extra allowances are provided for the same
Job location : Bangalore
Immediate to 30 days of Notice
Skills
AWS, Linux, VMware, Vcenter, ESXI, AIX Patching, RHEL, PAM, Ansible, Networking, OS RHEL, Oracle, Filesystems


Qualifications
- 3+ years of experience in development using Python OR Node.js
- Experience with React.js
- Previous experience with Shopify customization is desirable
- Bachelor’s degree in computer science or related field

Job Description – Sr. Magento Developer
We are looking to hire an experienced Magento Developer to build and maintain E-commerce websites for our clients. As a Sr. Magento Developer, you will be responsible for liaising with the design team, setting up Magento 2.x sites, building modules and customizing extensions, testing the performance of each site, and maintaining security and feature updates after the installation is complete.
Role Responsibilities:
- Architect and propose Magento solutions as per client requirements
- Review business requirements working with other team members
- Perform a technical analysis of requirements
- Produce a solid, detailed technical design
- Write clean, modular, robust code to implement the desired requirements with little or no supervision
- Work with the QA and Customer Support teams to triage and fix bugs with rapid turnaround
- Contribute ideas for making the application better and easier to use
- Train the subordinate team of developers
- Create reusable components, which can be configured for different projects
- Create test plans and perform thorough quality analysis on the code before go live
- Research on new integration and plug-in capabilities
- Be actively involved in the pre-sales activities by demonstrating technical capabilities through POCs
Technical & Professional Requirements:
- Bachelor’s degree in Computer Science or related field
- Experienced in Magento (E-commerce CMS) 3-6 years (Familiar with Zend Framework)
- Strong experience with the LAMP stack, MVC or Zend framework
- Strong HTML, JavaScript/jQuery, CSS, Ajax skills
- Strong experience with various API technologies including REST, SOAP
- Knowledge of Agile development methodology
- Excellent communication skills, both written and verbal
- Strong attention to detail
- Ability to manage and work under strict deadlines
- Ability to work in a team environment
Service Line/Domain: Information Technology

