Roles & Responsibilities:
1. Answer incoming calls and respond to customers
2. Management and resolve customer complaints.
3. Research required information using available resources
4. Document all call information according to standard operating procedures
5. Forward the complaint to the concerned area technician
6. Resolve escalated customer complaints
7. Complete call logs and reports
8. Manage large amounts of inbound calls in a timely manner
Skills:
1. Proficient in relevant computer applications
2. 10th pass or any higher education
3. Excellent data entry and typing skills
4. Superior listening, verbal, and written communication skills
5. Ability to handle the stressful situation appropriately
6. Fluent in Kannada and English.
7. Ability to multi-task, set priorities and manage time effectively.
Job Types: Full-time, Regular / Permanent
Schedule:
- Rotational shift
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- Kannada and English (Preferred)
Shubham Vishwakarma
Full Stack Developer - Averlon
About iFuture Globistic Limited
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CodeIgniterWe are seeking a skilled PHP Developer to join our dynamic team. The successful candidate will be responsible for developing and maintaining web applications using PHP, MySQL, HTML, CSS, and JavaScript.
Responsibilities:
- Design, develop, and maintain web applications using PHP and MySQL
- Create and maintain code documentation
- Collaborate with cross-functional teams to identify and prioritize new features
- Ensure the performance, security, and scalability of the web applications
- Troubleshoot and debug issues as they arise
- Stay up-to-date with new web technologies and programming languages
- Develop and integrate APIs with third-party applications
- Participate in code reviews and provide feedback to other developers
Requirements:
- Bachelor's degree in Computer Science or a related field
- At least 3 years of experience in PHP development
- Strong knowledge of PHP, MySQL, HTML, CSS, and JavaScript
- Familiarity with MVC frameworks such as Laravel, CodeIgniter, or CakePHP
- Experience with version control systems such as Git or SVN
- Understanding of responsive design principles and mobile development
- Knowledge of RESTful API design and implementation
- Ability to work independently and in a team environment
- Excellent problem-solving and analytical skills
- Strong communication skills
If you are a passionate and talented PHP Developer looking for an exciting opportunity to work with cutting-edge technologies, please submit your application today.
Java
Spring BootGood to have:
API Integrations with UI Layer
JavaSpring BootNeed ASAP Joiners!!
Interested Who can Join in maximum of 30 days please share your updated profile with the below-mentioned necessary details
Job Role : Backend Engineer / Sr. Backend Engineer
As a Senior Backend Platform Engineer, you will work closely with engineers/scientists in a small, but fast-growing, team environment while i) applying the state of the art AI technologies in the field of deep learning and computer vision to design and develop the user recommendation platform to help our users to find their best matches and ii) building scalable and reliable backend API services to serve massive volume of client traffic while ensuring best user experience. A successful candidate will have strong technical skills and a motivation to achieve results in a fast-paced environment.
In this Senior Backend Platform Engineer role, you will:
- Design, develop, and operate resilient distributed services that run on ECS or Kubernetes to serve hundreds of millions of users around the world
- Collaborate with various functional teams on expansion of our recommendation systems
- Influence the roadmap and product development of KlearNow App and services
- Recruit, inspire, and develop team members
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- BS/MS in Computer Science or equivalent with 1-5 or 5-10 years minimum industrial working experiences
- Excellent knowledge of Computer Science fundamentals, with strong competencies in data structures, algorithms, software design and coding
- Strong designing and building distributed backend systems handling high volumes of traffic
- Experience in handling ambiguous business requirements with excellent prioritization, time management abilities, and a focus on execution
- Passion to solve complex problems and make continuous improvements
- Experience in Search and Recommendation Systems preferred
- Excellent knowledge and experience on a backend language, like Java, Scala, Go, Node.js, etc.
Bonus points if you have:
- Experience in design and development using NoSQL, such as DynamoDB, Cassandra, or RocksDB
- Experience with Aerospike, ElasticSearch, Kafka, and Spark
- Experience with Agile development methodology and CI/CD
- Experience with Docker containers along with Kubernetes or ECS
If you wish to know more on the opportunity and like to pursue this further, then I would suggest that you share your updated CV and suggest a good time when we could connect.
Why us
KlearNow is operational and a certified Customs Business provider in US, Canada and UK with plans to grow in many more markets in near future. Be a part of a rapidly growing company where you will have the opportunity to extend our leadership position and fast-track innovation behind AI-powered intelligent supply chain solutions.
Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data and document management and intra-port activity for efficient Drayage.
To know more about KlearNow, please visit our website https://www.klearnow.com/">https://www.klearnow.com/
KlearNow has a flexibility of a small start-up with the security of a well-funded organization with strong backers and advisors.
KlearNow is transforming B2B supply chains with its smart Logistics as a Service (LaaS) platform that connects data, people, processes, and organizations. Its AI-powered platform digitizes paper-based transactions—streamlining customs clearance and drayage services. KlearNow empowers importers, exporters, freight forwarders, and supply chain partners by providing new levels of visibility and productivity to reduce costs and create enhanced customer experiences
Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data and document management and intra-port activity for efficient Drayage.
KlearNow grows, we’re looking for an Engineering Leader who is passionate about people growth and organizational development. This is a unique opportunity to help build the products and practices that will support KlearNow growth over the next round of funding. In this role, you will reimagine enterprise logistics software and build global products that enable KlearNow expand in Americas, Europe and Asia.
Be a part of a rapidly growing, series B funded tech company where you will have the opportunity to extend our leadership position and fast-track innovation behind AI-powered intelligent supply chain solutions.
o Plan to ensure that the weekly and monthly targets are met for each and every individual of the team.
o Conduct reviews for the team members’ performance and take corrective actions, if any
• Marketing:
o Keep abreast of best practices and promotional trends and plan marketing activities
o Generate customer leads by running various marketing campaigns in their region
• Analytics:
o Utilize sales data to understand market trends and potential, and furnish reports
o Develop and optimize sales processes to continuously improve
• Sales:
o Present, promote and sell services using solid arguments to prospective customers
o Understand customer’s requirements and pitch services accordingly from the available product offerings of the company
o Heavily sales driven work, with a team handling of 10-20 people.
o Reach out to customers through cold calling and schedule for final sales
• Team handling experience of at least 3-4 years (Sales)
• Comfortable to work on the ground
• Strong people management skills and the inclination towards data-driven based decision-making approach
• Strong network to generate leads continuously for the team
• Ability to create a detailed plan to achieve the revenue targets expected in the company
• Manage the team effectively and achieve targets
• A strong network of brand/corporates and other channel partners for lead generation
• Ability to start rolling from Day 1
• Excellent knowledge of Microsoft Office
• Should be able to identify challenges of associates and guide the team for better conversions
• Must be self-driven and result oriented
• Strong written and verbal communication with impeccable attention to finer details
• Demonstrated leadership of leading initiatives and projects
• Highly motivated individuals who are performance-driven and goal-oriented
• Start-up (all-hands-on-deck) approach
React.js
JavascriptResponsibilities:
● Take end to end ownership of products.
● You're able to work with Product Managers, Designers and call out things upfront
from an engineering perspective.
● Always keeps end customers in mind while building the solutions.
● Always takes a step forward towards code quality and better approaches instead
of quick and short term implementations in terms of hacks.
Requirements:
● Zeal to learn and make an impact.
● You should be solving for problems and not reasons.
● Able to drive problem statements from design to implementation.
● Open to give and take feedbacks.
● Should be able to work independently with little or no hand holding.
● You have prior experience of working with JavaScript especially React and it's
ecosystem.
● It'll be a bonus if you've worked with GraphQL.
● You're an engineer by heart and not just a developer.
● You're innovative and able to pitch ideas to your colleagues.
● You're not hesitant to come up with solutions.
● You care about product as if its your own.
● You're able to communicate well.
● You love hanging out.
JavaExperience in Selenium; Java
Atleast 1+ year of experience in sitecore testing
Good communication skills
C#
.NET
Bootstrap
- Experience in Microsoft ASP, C#, SQL server, and github.
- Experience with software design and development in a test-driven environment.
- Experience with databases.
- Ability to learn new languages and technologies.
- Good communication skills.
JavaWhat You’ll Do
- Experience working in eCommerce industry managing high volume applications with an experience of 7 yrs or more.
- Expertise in application development with IBM (Sterling) Order Management Fulfillment Suite with a minimum of 4 to 5 yrs of experience.
- Implementation Experience in Sterling order management with versions greater than 9.0 is preferred. Experience in XML, XSD, SOAP and REST services.
- Expertise in at least one application server; Websphere MQ or JBoss or Weblogic.
- Subject matter expertise in building large-scale retail B2C web applications using Supply Chain and Logistics Systems.
- IBM Sterling Order Management System Configuration Deployment Toolkit (Sterling CDT), Global Inventory Visibility. Caching technologies is a plus.
- Comprehensive SDLC experience including strong design skills use of UML, patterns.
- Agile and waterfall implementation principles and practices.
- Use of version control management such of SVN, CVS, or GIT.
- Production environment deployment and maintenance.
- Provide support in troubleshooting / investigations pertaining to the order management systems.
- Respond quickly to critical requests.
- Ability to analyze and design data model. Solid hands-on understanding of DB for the Web environment.
- Performance tuning and optimization for scalability and high availability.
- Upgrading experience on IBM Sterling Order Management System to 9.3 or higher is a plus.
- Experience working on Omni Channel Implementations with IBM Sterling OMS is a plus.
- Exposure towards Cassandra is a plus.
What You Know
- Set your ECommerce skill set to work, helping to execute business requirements into specific systems, applications, or processes in business-to-consumer (B2C) environments.
- Showcase your in-depth technical knowledge and functional knowledge in IBM Sterling OMS building confidence at client place.
- Train and guide new team members on Sterling technical and business concepts.
- Able to support in design or POC s to solve business problems in IBM Sterling OMS for new client initiatives.
- Should be excited to work on projects that require both Sterling and Java/J2ee.
- Build services around Sterling using Java, Rest and SOAP web services. Should be very strong in core Java.
- Should be having fair idea in building unit tests around the code implemented.
- Knowledge on continuous integration is needed.
- You will also ensure that the organization's implementations meet the scalability and reliability required for eCommerce operation, as well as analyze and optimize database and core commerce functions for maximum performance.
Education
- Bachelor’s / Master’s degree in specific technical fields like computer science, math, statistics preferred; or equivalent practical experience
- To appoint Block Sales Manager in their respective Districts.
- To manage sales operations in assigned district to achieve revenue goals.
- To supervise sales team members on daily basis and provide guidance whenever needed.
- To identify skill gaps and conduct trainings to sales team.
- To work with team to implement new sales techniques to obtain profits.
- To assist in employee recruitment, promotion, retention and termination activities.
- To conduct employee performance evaluation and provide feedback for improvements.
- To contact potential customers and identify new business opportunities.
- To stay abreast with customer needs, market trends and competitors.
- To maintain clear and complete sales reports for management review.
- To build strong relationships with customers for business growth.
- To analyze sales performances and recommend improvements.
- To ensure that sales team follows company policies and procedures at all times.
- To develop promotional programs to increase sales and revenue.
- To plan and coordinate sales activities for assigned projects.
- To provide outstanding services and ensure customer satisfaction.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon