Roles & Responsibilities:
1. Answer incoming calls and respond to customers
2. Management and resolve customer complaints.
3. Research required information using available resources
4. Document all call information according to standard operating procedures
5. Forward the complaint to the concerned area technician
6. Resolve escalated customer complaints
7. Complete call logs and reports
8. Manage large amounts of inbound calls in a timely manner
Skills:
1. Proficient in relevant computer applications
2. 10th pass or any higher education
3. Excellent data entry and typing skills
4. Superior listening, verbal, and written communication skills
5. Ability to handle the stressful situation appropriately
6. Fluent in Kannada and English.
7. Ability to multi-task, set priorities and manage time effectively.
Job Types: Full-time, Regular / Permanent
Schedule:
- Rotational shift
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- Kannada and English (Preferred)
About iFuture Globistic Limited
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About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.
Our Website - https://www.gohighlevel.com/
YouTube Channel - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/
Our Customers:
HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.
Scale at HighLevel:
We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.
About the Team:
The Expansion Products team is responsible for driving volumetric & usage based upgrades and upsells within the platform to maximize revenue potential (apart from the subscription revenue). We do this by building innovative products & features that solve real-world problems for agencies and allow them to consolidate their offering to their clients in a single platform packaged under their white-labled brand. The expansion products team focuses exclusively on products that can demonstrate adoption, drive up engagement in target segments and are easily monetizable. This team handles multiple product areas including Phone System, email system, online listing integration, WordPress Hosting, Memberships & Courses, Mobile Apps, etc.
About the Role:
We are looking for an experienced software engineer with strong technical and communication skills who has developed full stack web apps, created solid APIs and beautiful interfaces for consuming them in user friendly apps. Focusing on details and well written self documented code are essential for this position. You can expect to collaborate with a solid team of designers, product managers, developers and testers on a daily basis. You must be experienced in building highly scalable and resilient systems that can meet our customer needs.
Responsibilities:
- Responsible for developing scalable backend services for memberships & courses
- Taking the lead in designing, developing and managing APIs, services
- Creating / customizing various components and web applications in Vue.js
- Work with a great team of developers, designers and QA testers
- Reviewing, writing clean, tested, manageable code for services that scale to affect thousands of users everyday
- Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality
Qualifications:
- Solid Experience in Full stack engineering with Node.js and modern Javascript frameworks like Vue.js[preferred], React.js, Angular.
- Proficient in building scalable applications and should be comfortable understanding the flow of the software
- Experience with relational/non-relational databases ex: MySQL / MongoDB / Firestore and have used them to build backend services
- Ability to design and build web services, and integrations with third parties through API
- Proficient understanding of code versioning tools such as Git / SVN
- Experience with GCP technologies
- Experience with Stripe integrations
- Experience building media streaming applications
1)Looking for a Senior Front-End Developer who will be responsible to understand, decode and maintain a pre-coded web application (Platform)
2) Should have high designing skills to develop attractive user facing elements on website and mobile applications.
3) Proficiency in graphic designing of user facing elements of the application.
4) Primary focus will be on resolving real-time bugs on the live platform, testing, maintaining it fully functional, and making it live.
5) Should be highly experienced in responsive and adaptive designing and all aspects of cross browser and cross platform designing and testing.
6) Work with the team to define, design, and deliver new features.
7) Making the code easy to be integrated for backend developers.
8) Develop front-end and UI elements by producing clean, efficient, reusable and testable code.
9) Should be able to participate in the requirements gathering and come up with efficient solutions.
10) Ensure platform is up-to-date with the latest user facing technologies.
11) Should be a problem solver to contribute toward the success of the start-up.
12) Develop/Improve the core designs, all front-end elements and optimize the platform for high scalability.
13) Should be familiar with startup culture and be comfortable working with early-stage start-up.
Skills and Requirements: -
1) Strong understanding of User interface design principles.
2) Top-notch experienced in front-end development languages, tools and methodologies HTML5, CSS3, JavaScript and associated technologies and toolsets (e.g. jQuery, Sass)
3) Basic knowledge in Animative CSS
4) Profound understanding of server-side CSS
5) Hands-on experience of using a front-end development framework, such as Angular, React or Vue. Our preference is Angular, but experience in any of them is a plus.
6) Front-end coding that is cross-browser and cross-device friendly, through responsive or adaptive techniques is essential.
7) Good understanding of DevOps CI/CD tools - GitHub
8) Creating graphic components and converting them into coded components.
9) Experience working in an Agile development environment.
Company Profile:
We at MoodBridge, a first-of-its-kind Mental & Emotional Health DeepTech startup, are on a mission to provide compassion to everyone on this planet and give them a sense of acceptance for who they are. Our long-term goal is to make mental and emotional well-being a priority for everyone by providing intelligent solutions that allow easier access and increases awareness.
Recognized by DPIIT, MoodBridge is all set to enter the market as India's #1 mental, emotional, and behavioral wellness platform with unavailable solutions elsewhere. Our vision is to make it super huge by integrating Web3.0 across the platform in the coming years.
So, we are looking for brave individuals like yourself who have an entrepreneurial mindset and are determined, resilient, and solution-oriented. MoodBridge is a purpose-driven startup - which means we believe anything is possible until we dedicate our complete efforts to it. Join us if you want to learn through challenges - and let's create something remarkable - something that can put a smile on everyone's faces (daily).
Our client is a unique personal hygiene brand that has been listed as one of the top 10 startups in 2020 by LinkedIn. The husband-wife founders of the company started the journey of setting up the brand out of a very personal challenge of threatening infections every time one visits a public washroom. Founded in 2013, the company launched a toilet seat sanitiser spray for women that helped sanitize and deodorize toilet seats in public restrooms in just 5 seconds. This product, being travel friendly, saved millions of women from the risk of contracting UTI and soon became the world’s highest-selling product in the category. Apart from the flagship product, this D2C company offers eco-friendly sanitary pads, organic cotton tampons, menstrual cups, toilet papers, anti-pollution dust masks, among others.
Their products are currently available in around 100 cities of India and exported to about 10 countries. This personal hygiene and wellness brand has been awarded as Amazon's SMB Brand of the Year 2020.
As a Product Manager, you will be responsible for both product planning and product marketing of the website.
What you will do:
- Building the online presence while maintaining efficiency and ROI
- Using data supported marketing to identify trends and key opportunities for innovation across buyer's journey
- Possessing project management skills to liaise with Shopify developers, and other relevant third parties
- Establishing and tracking, keeping a dashboard of key financials that the team need on a daily/ weekly/ monthly basis and ensuring these are kept up to date by you
- Identifying key user behavior trends while simultaneously adjusting and refining website keeping it up to date
What you need to have:
- Graduate/ PG from Tier-1 colleges (preferably MBA in Sales and Marketing)
- Minimum 3 years of experience in E– Commerce Marketing
- Deep understanding of Product Manager for a D2C or at an ecommerce marketplace
- Ability to structure and process qualitative or quantitative data and draw conclusions from it
- A probing mind
Job description
The ideal candidate will oversee the online marketing strategy for the organization by planning and executing digital marketing campaigns. This candidate will launch advertisements and create content to increase brand awareness. This candidate will have previous marketing experience and be able to monitor the company's social media presence.
Key Skills
- Keyword research
- On-page keyword targeting
- Knowledge of WordPress
- SEMrush, keyword tool.io, ahref’s
- Google analytics
- Google webmaster
- Generating Sitemap of website
- Indexing the website on various search engines
- Microsoft Excel
- Yoast SEO
- Advanced Link building skills required ( Guest Blogging, Skyscraper Technique, relationship-based Link Building, Broken Link Building.)
- Good in writing and editing contents
Roles & Responsibilities
- On-page SEO optimization
- Off-page SEO (Link Building Backlinks)
- Social media marketing
- Checking & removing Duplicate content
- Formatting of content for better ranking
- Email marketing
- Running Facebook ads
- Running Google PPC, Display & remarking campaigns
Qualifications
- Excellent understanding of digital marketing concepts
- Experience with business to customer social media and content generation
- Strong creative and analytical skills
Experience as a UI/UX Designer as well as a strong portfolio of related projects
• Proficient in Adobe Creative Suite (specifically Illustrator, InDesign and Photoshop)
• Proficient in prototyping tools such as Sketch, InVision, etc.
• Basic HTML5, skills are a plus Should have experience in Figma and photoshop
This role isn't limited to the software development or support, it involves less coding but more Consulting, Architectural designing/High Availability system designing, Solutioning, Migration, Optimization, customer handling, etc.
MongoDB is expanding our global team of consulting engineers and is building a new team to deliver remote consulting services to further our ongoing plans for worldwide growth!
MongoDB Professional Services works with customers of all shapes and sizes in all verticals, from tier-1 banks to small web startups, on a variety of interesting use cases from e-commerce platforms to trading systems to social media applications. Solve interesting problems, gain incredible cross-stack experience, work with the best and brightest people in the business, network with industry leaders, and see new places - all in a day’s work!
MongoDB consulting exists to support the development of our customers’ vision, accelerate customers’ time to value, and drive a multitude of customer adoption scenarios - from building new solutions to modernizing legacy applications or migrating to cloud. Our consulting solutions ensure that organizations get the best out of MongoDB.
Be one of the recognized experts in this rapidly growing field in a high-growth software company successfully challenging the status quo of the database industry.
Shift Timing
You will get an opportunity to work with Global customers (APAC, EMEA, and North America) So this would require you to work in monthly rotational shifts.
We will be providing Cab for the pick-up & Drop, (Night Shift Allowances will be given & Cab’s aren’t chargeable)
Candidate Profile
We are looking for candidates who have a **strong development background along with Systems Architecture experience and want to make their career in Consulting Engineering,** This role isn't limited to the software development or support, it involves less coding but more Consulting, Architectural designing/High Availability system designing, Solutioning, Migration, Optimization, customer handling, etc. The ideal candidate should be a highly technical individual, with strong problem-solving and communication skills, and comfortable working remotely to match customer time zones for our Atlas customers.
Our ideal candidate will have
* Excellent analytical, diagnostic skills, and problem-solving skills
* High motivation for a role that combines deep technical and customer-management dimensions
* Confidence speaking and presenting in a collaborative customer setting
* **5+ years of software development/consulting/support experience**, preferably in a number of distinct industries/verticals
* Familiarity with enterprise-scale software architectures, application development methodologies, and software deployment and operations
* Competence in at least one of the following languages (in no particular order): Java, C++, C#, Python, Node.js (JavaScript), Ruby, Perl, Scala, Go
* Experience with databases such as MongoDB, Oracle, MS SQL Server, PostgreSQL
* Familiarity with Linux diagnostics and tuning; Windows tuning knowledge is a plus
* Experience working with public cloud technologies specifically AWS, Azure & GCP
* Should be ready to and comfortable working in shifts to match the customer time zone/s during the working week
**Position Expectations**
* **As a core member of the MongoDB Professional Services team, you will Contribute to helping migrate customers from self-hosted MongoDB on-prem/cloud to Atlas**
* Contribute to customer implementations at any or all phases of the application lifecycle: portfolio assessment, application planning, and design, deployment architectures, development and build, integration and release configuration, system testing, production operations, application optimization, and best practices adoption
* Work as part of a wider delivery team comprising fellow consulting engineers, project managers, and account teams
* Cultivate your individual MongoDB reputation as a trusted advisor to guide MongoDB and our customers into the future
* Partner with Product and Engineering teams to influence the direction of the MongoDB product roadmap
**Success Measures**
**As a Consulting Engineer you will be successful in this role when you can execute the following**
Become a field expert in “everything MongoDB”
Communicate complex technical proposals simply and convincingly to a wide range of audiences
Gain a reputation as a trusted advisor with your clients, large and small
Ensure your client’s success with their MongoDB endeavors
Maintain the required level of billable utilization
Influence MongoDB product development by contributing experience from the field
Successfully communicate the product roadmap to external clients
Constantly work on improving yourself, our products and our team
Do you know, Why MongoDB is a fantastic place to work and build your career?
Disrupting a $64 Billion market
Top NoSQL database in the world
Largest Ecosystem and the fastest growing database in the world
Close to 17,000 customers in over 100 countries and over 90+ million downloads
120% net ARR expansion rate over each of the last twenty quarters
Sequoia Capital and a number of other Top VC firms have invested in MongoDB. Sequoia Capital calls us out as one of their flagship portfolios; Sequoia has also invested in Apple, Google, Youtube, and WhatsApp
9-figure revenue company, with very high double-digit growth rates
Be a part of the company that’s reinventing the database, focused on innovation and speed
Enjoy a fun, inspiring culture that is engineering focused
Work with talented people around the globe
Learn, contribute, and make an impact on the product and community
**Life at MongoDB**
**Our India office culture**
180+ people, with teams in Sales, Engineering, HR, Finance, IT & Marketing
Regular group outings and opportunities to get to know your colleagues
Employee affinity groups
Our Benefits
**Competitive salary and EQUITY**
Comprehensive Health cover, dental cover, travel insurance & Life Insurance.
Free lunch twice per week and a fully stocked kitchen with healthy and sweet treats
Macbooks are company standard
**26 weeks Maternity & 20 Paternity leave** to spend time with new arrivals
*MongoDB is an equal opportunities employer*
OPERATOR REQUIRED DRAWING & THREAD CUTTING, INSTRUMENT CHECKING KNOWLEDGE
- Closely work with the product management team to transform the product roadmap to the engineering plan.
- Convert high-level engineering plan into an agile sprint plan with accurate effort estimation ensuring smooth and
- timely delivery – Take complete ownership and lead from the front with high levels of hands-on expertise.
- Create relevant engineering practices and policies, to improve productivity, efficiency and build predictability in a very dynamic environment.
- Recruit and build high-performance teams.
- 4+ Years of Hands-on-experience with scalable Architecture, Distributed Systems, and Cloud Technologies
- Well versed with SOA principles, cloud-based web services architecture, design patterns and frameworks Development experience in any of the languages PHP, Node.js or Java.
- Experience on any of the front-end JavaScript frameworks such as ReactJS, Angular.
- Good knowledge of HTML/CSS/JavaScript/Ajax/Web-services.
- Demonstrated technical expertise in Relational and Non- Relational Database.
- Exposure to API concepts would be an added advantage.
- Ability to create/review base level architecture, create and maintain product roadmaps.
- Enjoy working in a fast-paced company environment.
- Should be stack agnostic and should not have any tech prejudice.
- Willing to work in PHP + MongoDB driven environment.
- Prefer non-hierarchical, independent and non-pushy environment.
- Are self-motivated to take up a high degree of ownership.
- Passionate about programming and can't sleep without coding.