Roles & Responsibilities:
1. Answer incoming calls and respond to customers
2. Management and resolve customer complaints.
3. Research required information using available resources
4. Document all call information according to standard operating procedures
5. Forward the complaint to the concerned area technician
6. Resolve escalated customer complaints
7. Complete call logs and reports
8. Manage large amounts of inbound calls in a timely manner
Skills:
1. Proficient in relevant computer applications
2. 10th pass or any higher education
3. Excellent data entry and typing skills
4. Superior listening, verbal, and written communication skills
5. Ability to handle the stressful situation appropriately
6. Fluent in Kannada and English.
7. Ability to multi-task, set priorities and manage time effectively.
Job Types: Full-time, Regular / Permanent
Schedule:
- Rotational shift
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- Kannada and English (Preferred)

About iFuture Globistic Limited
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Hiring: Full-Time Project Manager
Location: Hiranandani Estate, Thane
Timing: 10:30 AM to 6:30 PM (2nd & 4th Saturday Off)
CTC: Up to ₹3 LPA
We are seeking an enthusiastic and detail-oriented Project Manager who can drive our design, marketing, and tech projects with passion and precision. The ideal candidate will have the ability to manage multiple teams, ensure project deadlines are met, and maintain high standards of execution and quality.
Role Responsibilities:
Manage and oversee a variety of projects focused on design, marketing campaigns, branding, websites, and tech development.
Plan project timelines, allocate tasks, monitor progress, and ensure timely delivery.
Act as the key point of contact between clients and internal teams (designers, developers, marketers, social media managers).
Coordinate team efforts to maintain high standards of quality, creativity, and performance.
Identify project risks, suggest solutions, and proactively manage any roadblocks.
Maintain clear project documentation and provide regular status updates to management.
Ensure that all projects stay within budget, timeline, and defined scope.
Ideal Candidate:
1–2 years of project management experience (preferably in a digital marketing or creative agency environment).
Hands-on experience managing design, marketing, and tech projects.
Excellent communication, coordination, and leadership skills.
Basic understanding of digital marketing strategies, branding processes, UI/UX design, and website development.
Familiarity with project management tools like Trello, ClickUp, or Notion is a plus.
Proactive, solution-oriented, and able to maintain a positive approach under pressure.
Company Overview
Adia Health revolutionizes clinical decision support by enhancing diagnostic accuracy and personalizing care. It modernizes the diagnostic process by automating optimal lab test selection and interpretation, utilizing a combination of expert medical insights, real-world data, and artificial intelligence. This approach not only streamlines the diagnostic journey but also ensures precise, individualized patient care by integrating comprehensive medical histories and collective platform knowledge.
Position Overview
We are seeking a talented and experienced Site Reliability Engineer/DevOps Engineer to join our dynamic team. The ideal candidate will be responsible for ensuring the reliability, scalability, and performance of our infrastructure and applications. You will collaborate closely with development, operations, and product teams to automate processes, implement best practices, and improve system reliability.
Key Responsibilities
- Design, implement, and maintain highly available and scalable infrastructure solutions using modern DevOps practices.
- Automate deployment, monitoring, and maintenance processes to streamline operations and increase efficiency.
- Monitor system performance and troubleshoot issues, ensuring timely resolution to minimize downtime and impact on users.
- Implement and manage CI/CD pipelines to automate software delivery and ensure code quality.
- Manage and configure cloud-based infrastructure services to optimize performance and cost.
- Collaborate with development teams to design and implement scalable, reliable, and secure applications.
- Implement and maintain monitoring, logging, and alerting solutions to proactively identify and address potential issues.
- Conduct periodic security assessments and implement appropriate measures to ensure the integrity and security of systems and data.
- Continuously evaluate and implement new tools and technologies to improve efficiency, reliability, and scalability.
- Participate in on-call rotation and respond to incidents promptly to ensure system uptime and availability.
Qualifications
- Bachelor's degree in Computer Science, Engineering, or related field
- Proven experience (5+ years) as a Site Reliability Engineer, DevOps Engineer, or similar role
- Strong understanding of cloud computing principles and experience with AWS
- Experience of building and supporting complex CI/CD pipelines using Github
- Experience of building and supporting infrastructure as a code using Terraform
- Proficiency in scripting and automating tools
- Solid understanding of networking concepts and protocols
- Understanding of security best practices and experience implementing security controls in cloud environments
- Knowing modern security requirements like SOC2, HIPAA, HITRUST will be a solid advantage.
Responsibilities:
• The ideal candidate must have experience as an end-to-end for both IT and Non-IT.
• Should have good technical knowledge.
• Responsible for end-to-end hiring: Sourcing, interviewing, salary negotiation, and closing
• Candidates for assigned requisitions.
• Must have good experience in hiring Candidates.
• Should have experience in using job portals (Naukri, LinkedIn, Monster, etc) and other
• open-source platforms and have a good pipeline of passive candidates.
• Ability to work independently and multi-task in a fast-paced environment.
• Ability to communicate effectively with candidates and hiring managers.
• Maintaining an internal database of candidates as per their skill sets.
• Excellent sourcing skills.
Qualifications:
• Proven experience as an HR recruiter.
• Proficiency in English.
• Familiarity with Applicant Tracking Systems and resume databases.
• Experience with sourcing techniques.
• Self-motivated with a results-driven approach.
We are hiring a business analyst to join our project team. You will work alongside project stakeholders and report directly to Sr. Business analysts. The purpose of the role is to liaison and bridge the gap between the BDM team and technical team to comprehend and analyze customer requirements and translate them to the development teams thereby, ensuring the right requirement detail in the documentation.
To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to the team.
Responsibilities
· Elicit requirements, gathering, & documenting.
· Ability to grasp, relate, and quickly respond to new inquiries.
· Interaction with team members at regular intervals, share knowledge and information
· Clear and concise communication and project management skills.
· Detail out scope documents, functional & non-functional requirements, features, etc. ensuring all stated and unstated customer needs are captured.
· Construct project documents (BRD, FRD) as per the project requirement and develop Flow charts, Use case diagrams, ER diagrams, User stories
· Performing requirements analysis
· Understand SDLC and fit into the Agile environment.
· Co-operating behavioral with the cross-functional team and being able to translate business needs into technical needs.
· Interface and coordinate with BDM team engagement & understand the client’s requirements
Qualifications
1) 1-2 years of experience as a Business analyst with strong knowledge of project management.
2) Experienced in Mobile & Website development projects.
- Create and maintain optimal data pipeline architecture,
- Assemble large, complex data sets that meet functional / non-functional business requirements.
- Author data services using a variety of programming languages
- Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
- Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and Azure ‘big data’ technologies.
- Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
- Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
- Keep our data separated and secure across national boundaries through multiple data centers and Azure regions.
- Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
- Work with data and analytics experts to strive for greater functionality in our data systems.
- Work in an Agile environment with Scrum teams.
- Ensure data quality and help in achieving data governance.
Basic Qualifications
- 2+ years of experience in a Data Engineer role
- Undergraduate degree required (Graduate degree preferred) in Computer Science, Statistics, Informatics, Information Systems or another quantitative field.
- Experience using the following software/tools:
- Experience with big data tools: Hadoop, Spark, Kafka, etc.
- Experience with relational SQL and NoSQL databases
- Experience with data pipeline and workflow management tools
- Experience with Azure cloud services: ADLS, ADF, ADLA, AAS
- Experience with stream-processing systems: Storm, Spark-Streaming, etc.
- Experience with object-oriented/object function scripting languages: Python, Java, C++, Scala, etc.
What is the role?
You will be responsible for architecting and developing features on the application end to end. You will work closely with the Product Managers and the Technical architect to develop high-quality, resilient, and highly performant applications.
Key Responsibilities
- Design and develop SaaS-based applications based on microservices architecture.
- Work on the core backend and ensure it meets the performance benchmarks.
- Work on the front end with ReactJS.
- Designing and developing APIs for the front end to consume.
- Constantly improve the architecture of the application by clearing the technical backlog.
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of them. We are open to promising candidates who are passionate about their work and are team players.
- Education - BE/MCA or equivalent.
- Overall 4+ years of experience.
- Agnostic/Polyglot with multiple tech stacks.
- Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
- Good experience with Front-end technologies like JavaScript frameworks, ReactJS, and AngularJS.
- Backend exposure – good knowledge of building API.
- Worked on serverless technologies.
- Efficient in building microservices in combining server & front-end.
- Knowledge of cloud architecture.
- Should have sound working experience with relational and columnar DB.
- Should be innovative and communicative in approach.
- Will be responsible for functional/technical track of a project.
Who will you work with?
You will closely work with the engineering team and support the Product Team of Plum.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at this company
We are
It is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Company offers a suite of three products - Plum, Empuls, and Compass. works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, It is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
Your job description will be as follows:
• Designing and implementing new features and functionality
• Establishing and guiding the website’s architecture
• Ensuring high-performance and availability, and managing all technical aspects of the CMS
• Helping formulate an effective, responsive design and turning it into a working theme and plugin.
• PHP frameworks – Laravel, cake PHP, core PHP
Your job requirements should meet the following:
• Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery.
• Experience building user interfaces for websites and/or web applications.
• Experience designing and developing responsive design websites.
• Should have experience of custom WordPress theme development.
• Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
• Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers.
• Must know fixations, payment, third-party tool and API integration.
• Ability to convert comprehensive layout and wireframes into working HTML pages.
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML).
• Proficient understanding of code versioning tools [such as Git, SVN, and Mercurial].
• Strong understanding of PHP back-end development.

Our Product Engineering department has a number of teams focusing on various product facets. As a Tech Lead, you will be responsible for designing & developing high-quality code for a module or feature set or microservice along with your team of developers & testers. This is a great opportunity to learn, mentor, and make meaningful contributions to the growth of the business in some of the hottest programming areas of this decade.
-
Detailed design of software packages, classes, database, and building architecture that aims to improve key product metrics (onboarding, engagement, UX, virality, performance, security, scalability, etc).
-
Take ownership of shipping certain modules or microservice, end-to-end including design, coding, testing, quality assurance, API, documentation, etc. (Naturally, it is a team effort and will involve other team members.).
-
Lead experiments in new technology and solutions and rack up high failure rates.
-
Hiring / Coaching / Mentoring innovative teams.
-
Problem-solving approach and introduce new ideas, tools, techniques, and technologies for the benefit of the business and its customers.
Skills & Competencies:
-
6+ years experience as a Java developer working with microservices, JPA, Spring & Hibernate.
-
Exposure to pragmatic programming philosophy & best practices and experience in a fast-paced work environment with a strong learning mindset and problem-solving abilities.
-
Experience in AWS and cloud-native technologies will be a plus.
-
Expertise in agile methodologies, SDLC, and must be a team player.
Education and Technical Proficiency:
-
BE, BTech, MCA
Benefits:
-
Competitive compensation
-
We encourage diversity and inclusion
-
Insurance Benefits
-
Challenging, energetic, and fun-filled working environment
-
Immense learning and development opportunities
-
Cafeteria facility
About the team and Role
You are passionate about product management, finance and leadership. You consistently display outstanding commitment to delivering quality work and customer delight while being a transformational leader in the organization. You are comfortable working with multiple stakeholders, creating product backlogs, defining requirements from ambiguous needs, putting sprints together and delivering on the requirements. You are able to thrive in a highly collaborative, creative, analytical, and fast-paced environment. You are comfortable acting as a product manager/business analyst/project manager where required.
Primary Responsibilities
- Create and build product roadmap and strategy in collaboration with leadership team.
- Define Product Vision – Create product roadmap, identify the product market fit, areas for investment and potential for innovation in the market.
- Define Product strategy and market fit - break down the product vision and design product strategy to achieve vision.
- Business Requirements - Create and maintain business requirements for the technical teams.
- Execution of Product Planning and Development – Include customer goals and business requirements for product release, ensuring implementation is aligned with product goals and requirements.
- Document insights and interaction models based on user feedback.
- Conduct usability tests to validate business ideas.
- Work as a product owner as part of our agile teams, run sprints and lead product delivery.
Required Skill
- MBA or Master’s Degree in Finance Or Operations.
- 5+ years of hands-on experience as a Project Manager/Business Analyst/Product Manager.
- Strong experience in project delivery methodologies and business analysis methodologies.
- Possess good knowledge of agile project delivery and has experience working with agile teams.
- Strong experience in defining and documenting business requirements and functional specifications.
- Robust verbal and written communication skills with proven experience engaging and influencing senior executives.
- Ability to see the big picture, effectively evaluate trade-offs and drive consensus across business units and serve as an effective liaison between customers and engineering.
- Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions.
- High attention to detail, ability to manage multiple, competing priorities simultaneously while delivering results in a fast-paced, dynamic environment
Work Environment Details
- An opportunity to play a formative role in an ambitious financial services marketplace spanning investment banking, debt capital markets, institutional finance, retail lending and asset management
- A journey that will challenge and reward you in a manner few others will







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