Customer Care Excecutive

• Building relationships with key stakeholders, regularly engaging them, pitching, selling and creating projects and revenue growth as per targets.
• Taking complete ownership of the annual, quarterly and monthly sales targets in the social sector and then driving the action plan to achieve it
• Planning and achieving revenue targets on every product line, always sensing the market response for products and accordingly sharing inputs for product enhancement
• Searching, pitching and closing immediate sales opportunities in CSR, NGOs, Govt Projects and Schools
• Identifying key personnel in CSR, Foundations, NGOs, State Government Department, building leads, connecting with them, building relationships, understanding their vision and needs, and finding the right connection to share about the company's work, solutions, how it aligns with their vision
• Tracking government tenders, reaching out to all the State Education Department and building an active presence of the company and the products.
• Understanding tender requirements, discussing with the management team on how the company can participate, preparing documents and driving the next steps
• Sustaining relationships with the existing partners and new partners and planning ways to regularly engage them
• Creating project proposals, concept notes and sales collaterals where required
• Working with the company's Digital Sales person to follow up on relevant leads and closing them and integrating/managing/drafting the efforts being made towards inbound lead generation.
• Setting up the best suited approach for sales conversion for each product line
• Working with the company's marketing team to share thoughts and ideas around brand building, which will enable the company to attract more relevant leads
• Active and regular lead building on linkedin, facebook, and other relevant digital channels.
• Planning, executing and following up on email campaigns, newsletters and mailing/ communication strategies to connect with key stakeholders, building relationships and achieving sales.
• Working closely with the rest of the team to ensure that the team is delivering overall superior products and solutions to users/ customers.

• An undistracted mind, an aspiration for continued learning and holistic growth in life, humility to learn and self confidence to learn and do anything
• Minimum 2 years of proven & relevant sales experience in the social sector, CSR or Government (2 to 4 years). Candidates with experience of Govt tenders, Project Sales, fundraising and business development specifically in Education, technology, or related fields will be preferred
• Achieved proven annual revenue targets at least between 1 to 4 Crores
• Aggressively growth oriented - both professional and personal. Must be entrepreneurial & dynamic in sales approach but rooted in principles & trust (minimal lies or half truth based trust building strategies, only when needed to handle situations)
• Excellent communication and storytelling skills in English - both written and oral, Excellent email, video chat and video demo capabilities for best of sales over digital means.
• Should have a sincere urge to solve large scale learning problems in Govt Schools and NGOs and empower them with best suited and easy to use digital solutions. This is crucial and non negotiable if you do not have this urge in you then you cannot do justice to this role and won’t enjoy it
• Should be dynamic in trying every possible sales strategy to gain the trust of the customer, partner, NGO, govt officials and users. 
• Should have a track record of engaging with and establishing long term relationships with multiple stakeholders as mentioned above.
• Should have very high credibility, trustworthiness, consultative skills and ability to articulate and pitch best value solutions to genuinely solve long pending problems and issues of digital learning reach to last mile rural students and govt schools
• Should have a deep research and creative thinking mindset, to try smart ways of selling and also ensuring that our solutions reach every corner of rural India

Our client works as a battery swapping network so that instead of purchasing, it allows electric auto rickshaw drivers to swap batteries and pay for it as they use it. Their focus is on advantages like earning a non-stop battery for 150 KM, no waiting to charge till 100 KM and pay-as-you-go option till 50 KM.

Our client works as an App that focuses on providing comfort to people in terms of ride sharing, ride hailing and cashless payments. Their prominent features include digital payments, trained drivers, doorstep pickup, daily affordable pricing etc.

Headquartered in Delhi, our client was co-founded by three veteran entrepreneurs who are BITS Pilani alumni.

As a Business Development Manager, you will be responsible for leading or supporting project development of new energy storage and renewables and storage projects, as well as supporting due diligence on M&A efforts of such projects.

• Understanding all policies and regulatory frameworks that directly impact the company’s business models
• Building and maintaining relationships with state agencies, transmission providers, contractors, consultants, etc., including mid/senior level
• Leading or supporting the promotion of the company’s objectives with policy-makers and regulatory agencies at state and local levels, including mid/senior levels
• Performing feasibility studies and guiding financial modelling of new projects and prospects
• Periodic monitoring and reporting on all projects and prospects under development
• Tracking and analyzing the company’s competitive environment, including new technologies and new competitors
• Coordinating business development activities between various departments and stakeholders
• Providing ongoing training and development to the Business Development team