Customer Care Excecutive
0 - 2 yrs
₹2L - ₹3L / yr
Bengaluru (Bangalore)
Skills
Customer Service
Customer Support
English Proficiency
Roles & Responsibilities:
1. Answer incoming calls and respond to customers
2. Management and resolve customer complaints.
3. Research required information using available resources
4. Document all call information according to standard operating procedures
5. Forward the complaint to the concerned area technician
6. Resolve escalated customer complaints
7. Complete call logs and reports
8. Manage large amounts of inbound calls in a timely manner
Skills:
1. Proficient in relevant computer applications
2. 10th pass or any higher education
3. Excellent data entry and typing skills
4. Superior listening, verbal, and written communication skills
5. Ability to handle the stressful situation appropriately
6. Fluent in Kannada and English.
7. Ability to multi-task, set priorities and manage time effectively.
Job Types: Full-time, Regular / Permanent
Schedule:
- Rotational shift
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- Kannada and English (Preferred)
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About iFuture Globistic Limited
Founded :
2018
Type :
Products & Services
Size :
0-20
Stage :
Profitable
About
IGL - iFuture Globistic Limited iFuture Globistic Limited has its presence in four major sectors Fast Moving Consumer Goods (FMCG) Manufacturing, Technology, Agro and Large Scale Engineering
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Shubham Vishwakarma
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