Roles & Responsibilities:
1. Answer incoming calls and respond to customers
2. Management and resolve customer complaints.
3. Research required information using available resources
4. Document all call information according to standard operating procedures
5. Forward the complaint to the concerned area technician
6. Resolve escalated customer complaints
7. Complete call logs and reports
8. Manage large amounts of inbound calls in a timely manner
Skills:
1. Proficient in relevant computer applications
2. 10th pass or any higher education
3. Excellent data entry and typing skills
4. Superior listening, verbal, and written communication skills
5. Ability to handle the stressful situation appropriately
6. Fluent in Kannada and English.
7. Ability to multi-task, set priorities and manage time effectively.
Job Types: Full-time, Regular / Permanent
Schedule:
- Rotational shift
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- Kannada and English (Preferred)

About iFuture Globistic Limited
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About Us:
We are a cutting-edge startup reshaping the construction management landscape with AI-driven solutions that simplify complex processes and maximize efficiency. Our platform leverages the latest web and mobile technologies to solve real-world challenges in the construction industry, blending innovation with usability. If you're passionate about building scalable systems and love solving problems, we want you on board!
Who You Are:
You are a tech enthusiast with a passion for clean, scalable backend systems built in Python. You have a knack for solving challenging problems and enjoy working in a fast-paced startup environment. You’re comfortable diving into code, debugging complex issues, and collaborating with cross-functional teams. While deep expertise in Python frameworks is a must, you’re also excited about emerging technologies like generative AI, machine learning, and deep learning.
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Tech Stack:
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Note: If you are willing to apply on the above post kindly add web links of your work in the resume.
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A sales executive usually performs the following tasks:
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https://www.srclogix.com/">SourceLogix - is a California based software development company. Founded in 2007, we have successfully built our client base with our values: Talent. Team. Trust.
SourceLogix experts help Fortune 500 clients in the areas of SaaS, eCommerce, VoIP, CRM, Transaction systems & Predictive Analytics.
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