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Implementation Engineer
Implementation Engineer
Acqueon Technology's logo

Implementation Engineer

Rishav Rahul's profile picture
Posted by Rishav Rahul
5 - 12 yrs
₹12L - ₹20L / yr
Remote, Bangalore
Skills
Data center
contact center
Aspect-oriented programming
LCM
Customer Support
Dialers
• Acqueon is growing company in a fast-paced technical environment where we provide products that help our customers provide awesome customer experience to their customers
• The Professional Services Implementation Engineer is a customer-facing role responsible for the implementation of Acqueon products.
• The successful candidate is enthusiastic and can easily communicate at all levels from business users to technical engineers.
• You will primarily work remotely but there’s opportunities to work onsite too.
• You will be a consultant and product SME as you interface with end users to assess their current processes and gather their requirements.
• You will use what you have learned to implement, configure, and test the Acqueon software in the customer’s environment.
• Understand omni channel communication technologies and their role in the contact center
• Good listening and comprehension skills.
• A natural ability to dig in and resolve technical issues in structured manner
• Have a commitment to excellence in taking care of our customers and expect the same from others
• Experience with deploying products in cloud platforms (AWS, Azure, etc.)
• Experience working with one or more Contact Center software suites such as Cisco UCCE, Amazon Connect, Nice InContact, Twilio, Avaya, or Genesys
• Previous experience with outbound contact center products is a plus
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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Acqueon Technology

Founded :
2005
Type :
Product
Size :
100-500
Stage :
Profitable

About

Acqueon offers omnichannel campaign management software for sales, service, and collections. Acqueon uses Predictive Dialing and AI to optimize outreach.
Read more

Connect with the team

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Basavaraj C
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Rishav Rahul
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Priya Palani

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Shubham Vishwakarma

Full Stack Developer - Averlon
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