• The Professional Services Implementation Engineer is a customer-facing role responsible for the implementation of Acqueon products.
• The successful candidate is enthusiastic and can easily communicate at all levels from business users to technical engineers.
• You will primarily work remotely but there’s opportunities to work onsite too.
• You will be a consultant and product SME as you interface with end users to assess their current processes and gather their requirements.
• You will use what you have learned to implement, configure, and test the Acqueon software in the customer’s environment.
• Understand omni channel communication technologies and their role in the contact center
• Good listening and comprehension skills.
• A natural ability to dig in and resolve technical issues in structured manner
• Have a commitment to excellence in taking care of our customers and expect the same from others
• Experience with deploying products in cloud platforms (AWS, Azure, etc.)
• Experience working with one or more Contact Center software suites such as Cisco UCCE, Amazon Connect, Nice InContact, Twilio, Avaya, or Genesys
• Previous experience with outbound contact center products is a plus

Similar jobs
Job Description – Shipping & Logistics Executive
We are seeking a detail-oriented and proactive candidate for the role of Shipping & Logistics Executive at our Gurgaon office. The candidate will be responsible for handling export documentation, coordinating shipping and logistics activities, and ensuring compliance with Indian customs regulations for apparel exports. The ideal candidate should possess strong communication skills, good computer knowledge, and practical experience in shipping and logistics operations.
Key Responsibilities:
- Prepare and manage export documentation including invoices, packing lists, shipping bills, and other customs-related documents.
- Ensure compliance with Indian customs regulations and export procedures for apparel shipments.
- Coordinate with freight forwarders, transporters, CHA agents, and internal departments for smooth shipment execution.
- Track shipments and maintain accurate records of dispatches, delivery schedules, and logistics activities.
- Handle documentation related to shipping, logistics, and export operations in a timely and accurate manner.
- Communicate effectively with clients, vendors, and logistics partners regarding shipment status and documentation requirements.
- Maintain proper filing and documentation systems for export and logistics records.
- Support day-to-day logistics operations and resolve shipment-related issues efficiently.
- Use computer systems and MS Office applications effectively for reporting and documentation purposes.
- Ensure timely completion of all operational and compliance-related activities.
Required Skills:
- Strong knowledge of export documentation and customs procedures.
- Working knowledge of shipping and logistics operations.
- Good computer proficiency, especially in MS Office and Excel.
- Strong communication skills in English and Hindi.
- Attention to detail and ability to handle multiple tasks efficiently.
- Good coordination and problem-solving skills.
Qualification & Experience:
- Minimum Qualification: B.Com
- Relevant experience in Shipping & Logistics / Export Documentation preferred.
- Experience in apparel export industry will be an added advantage.
Design Development:
•Lead the design development process, ensuring that concepts align with client preferences, project goals, and industry standards.
•Develop comprehensive interior design schemes, including space planning, color schemes, and material selections.
Drawings and Documentation:
•Create detailed interior drawings, plans, and elevations using industry-standard software.
•Collaborate with architects and other design professionals to integrate interior design elements seamlessly into overall project documentation.
Vendor Coordination:
•Establish and maintain relationships with vendors, suppliers, and manufacturers.
•Coordinate with vendors to source and procure materials, furniture, and fixtures that meet project specifications and budget constraints.
Shop Drawings and Specifications:
•Review and approve shop drawings to ensure they comply with design intent and project requirements.
•Develop and communicate detailed specifications for construction and installation processes.
Quotes and Budget Management:
•Prepare accurate and detailed project cost estimates and quotes.
•Work closely with the project management team to monitor and manage project budgets effectively.
FF&E Selection:
•Lead the selection of furniture, fixtures, and equipment based on design concepts, client preferences, and project requirements.
•Stay updated on industry trends and product innovations to enhance design offerings.
Qualifications:
•Bachelor's degree in Interior Design or a related field.
•1 to 4 years of proven experience in interior design, with a focus on commercial or residential projects.
•Proficient in AutoCAD, Adobe Creative Suite, and other relevant design software.
•Strong knowledge of materials, finishes, and furniture procurement.
•Excellent communication and interpersonal skills.
•Ability to lead and collaborate within a team environment.
•Project management skills, including the ability to manage timelines and budgets effectively.
Service Now SecOps Developer
Shift: 2:00 to 11:00 PM IST \ Remote
Key Skills –
ServiceNow SecOps Expertise – Implementation/integration and customization support. (Not just admin or cursory experience) , Scripting & Integration Proficiency, Security Operations & Incident Management Knowledge.
ServiceNow Certification:
Must hold SN Certifications – must hold Development or Implementation related cert. (CAD, CIS etc, not just CSA)
Strong preference for CIS – Security Incident Response (SIR) and/or CIS – Vulnerability Response (VR) certifications.
Skills and Experience Requirements:
• 5–7 years of ServiceNow development experience, including 2–3 years with SecOps modules (SIR and VR).
• Proficient in ServiceNow development including scripting (JavaScript, Glide), UI customization, and REST/SOAP integrations.
• Strong understanding of security operations, incident response processes, and vulnerability management.
• Experience with third-party tool integrations relevant to security operations.
• Familiarity with CMDB, ITSM, and ITIL best practices.
Skills and Certifications
• Certified Implementation Specialist – Security Incident Response (SIR)
• Certified Implementation Specialist – Vulnerability Response (VR)
• ServiceNow Certified Application Developer
• ServiceNow certifications - Service Now System Administrator CSA.
• ITIL v3 or v4 Foundation Certification
What We’re Looking For:
- Strong experience in Python (5+ years).
- Hands-on experience with any database (SQL or NoSQL).
- Experience with frameworks like Flask, FastAPI, or Django.
- Knowledge of ORMs, API development, and unit testing
Lantern Pharma is looking for talented and highly motivated R Shiny based front end web application developers to visualize the data analyzed / reports generated using bioinformatics pipelines. Leveraging your background and applying software engineering principles, to develop applications and tools in support of data visualization and reporting using R / R Shiny. You will be involved in generating complex graphs used for statistical analysis and interpretation using interactive libraries such as Plotly. In addition to development of new code, you will support and maintain standard R programs, which will comprise a library of code to be used for future development. This is a 6 months contract position (40 hrs / week) with possibilities of full time employment based on performance.
RESPONSIBILITIES:
- Design and develop interactive web applications using R / R Shiny to visualize ML outputs, multi-omics data and reports generated by bioinformatics pipelines
- Use the open-source or proprietary R libraries to build useful applications and packages
- Write efficient, clean and well tested code that adheres to best practices
- Organize data, analysis, reports, and applications into reproducible pipelines
- Test and debug applications to ensure they are working correctly, using both manual and automated testing techniques
- Stay up-to-date with the latest R packages and developments in the pharma industry
- Publish R packages to internal company repository
- Deploy and maintain the R Shiny web-application on the AWS server
BASIC QUALIFICATIONS:
- Bachelor's degree required (Master’s degree preferred) in a scientific discipline such as Statistics, Computer Science, Bioinformatics etc.
- Minimum 2 years of R / R Shiny, R Markdown experience with standard packages for data visualization and analysis
- Proven ability of building interactive R-shiny application (demo of the R-shiny application)
- Proficient in libraries such as ggplot2, plotly, dplyr, Highcharter and DT
- Must have experience in generating and working with R markdown reports
- Experience of AWS to host R shiny application is a plus
- Knowledge of cancer biology, genomics and drug development is a plus
- Familiarity with JavaScript, HTML, CSS, Python a plus
- Experience in building a database using Relational / Non relational Database (SQL / NoSQL)
- Must be capable of developing collaborative relationships with colleagues
- Must be self-motivated and have strong analytical, interpersonal, and project management skills
- Must demonstrate the ability to present ideas, issues, and observations in a clear manner
Lantern provides multiple growth opportunities and as an early team member, your work will have a direct impact on precision oncology that can transform drug development. In addition to attractive compensation, we offer employees the opportunity for competitive health, dental & vision insurance, stock options in a public company, an opportunity to take leadership on new and meaningful projects, & involvement with leading conferences & industry trade shows.
Role: Oracle Apps DBA Consultant
Exp: 4-6 years
As Oracle Apps DBA, able to implement Patching, Cloning, Backup and restoring RMAN. Having experience in Oracle 11i RAC, ERP 12.2 & experience in Performance tuning.
Responsibilities:
- · The Oracle Applications DBA will be responsible for the overall management and maintenance of Oracle EBS R12.2 applications & database, and other non-ERP Oracle databases.
- · The DBA will provide technical and operational DBA support for the day to day operations on ERP oracle database, ERP applications, and non-ERP Oracle databases for data warehouse and other applications.
- · The DBA will partner with technical, functional, development and business groups to ensure that database performance standards adhere to enterprise service level agreements
- Strong in design patterns like MVI, MVVM, MVP and MVC.
- Good understanding of IPC, AIDL etc.
- Strong in Architecture Components like ViewModel, Navigation Graph, Room DB etc.
- Knowledge of KOIN/Hilt, CoRoutines, LiveData and Retrofit.
- Good at JUnit test case development & Automation verification.
- Good to have Experience in Android Application development that has both Java and C implementation.
- Good in Analytics and Communication
Qualification Required:
- Proven work experience as a UI/UX Designer.
- Minimum 3 to 7 years of experience designing interfaces for mobile and web applications.
- Portfolio of a design project.
- Up-to-date knowledge of design software like Adobe XD, Illustrator, and photoshop.
- Team spirit: strong communication skills to collaborate with various clients.
- Good time management skills.
- Thinker and problem-solving skills.
Responsibilities:
- Executing all visual design stages from concept to final hand-off to the client.
- Conceptualizing original ideas that bring simplicity with user-friendliness to the complex design.
- Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas.
- Combine creativity with an awareness of the design elements.
- Conduct ongoing user research.
- Don't forget to attach previous work or Behance portfolio link.
Regards,
Deforus Technologies Pvt. Ltd.
-
You will be partnering with the Product Owners, Engineers, Data Scientists, and other colleagues, working in a cross-functional and distributed team. Together, you will be actively involved in defining the customers’ and the business’ problems.
-
You’ll identify the key metrics for the projects you are involved in and take ownership for achieving their success.
-
You will research and bring forward new findings and learnings for reaching complex company goals - such as launching in new territories and offering new products.
-
From wire-framing to designing end-to-end flows and prototypes, you will be in charge of designing products that solve problems in a simple and elegant way while taking care of every small detail.
-
We love turning the complexity of a chaotic world into the simplicity of a beautiful solution that truly solves customer needs, thus you will be running user testing workshops and guerrilla testing
-
Once that’s done, iterate, implement with the technical team, and present the final solution during the design reviews;
-
We are not stopping here, we believe in continuous improvement, so you’ll review the performance of the release, identify learnings and find ways to enhance it.
-
To ensure we are speaking the same language as a team, we have the support of a design system - so you’ll kick in!
-
As a Lead Designer, you will have more responsibility around hiring, people management, and ownership of the product (or family of products) that you work on. You will also interact with our most senior stakeholders, and you will closely mentor a small team of Designers.
2) Develop content collateral like blogs, research papers, student content and technical documents for internal use












