• The Professional Services Implementation Engineer is a customer-facing role responsible for the implementation of Acqueon products.
• The successful candidate is enthusiastic and can easily communicate at all levels from business users to technical engineers.
• You will primarily work remotely but there’s opportunities to work onsite too.
• You will be a consultant and product SME as you interface with end users to assess their current processes and gather their requirements.
• You will use what you have learned to implement, configure, and test the Acqueon software in the customer’s environment.
• Understand omni channel communication technologies and their role in the contact center
• Good listening and comprehension skills.
• A natural ability to dig in and resolve technical issues in structured manner
• Have a commitment to excellence in taking care of our customers and expect the same from others
• Experience with deploying products in cloud platforms (AWS, Azure, etc.)
• Experience working with one or more Contact Center software suites such as Cisco UCCE, Amazon Connect, Nice InContact, Twilio, Avaya, or Genesys
• Previous experience with outbound contact center products is a plus

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Company: Augmentive Business 7 Solutions Pvt. Ltd.
Location: Remote (Work from Home)
Role Type: Full-Time
Salary: Starting from 65,000 per month
Key Responsibilities
As an Online Business Manager, you will:
● Conduct online research and prepare reports/documentation to support clients in making informed business decisions.
● Manage databases, including data collection, cleansing, validation, formatting, and representation.
● Generate and manage leads through online platforms and web scraping, and maintain them on CRM systems.
● Coordinate with executives, departments, and vendors to ensure smooth execution of projects and events, meeting all deadlines.
● Provide administrative and operational support to key executives as required.
Qualifications & Prerequisites
● Minimum 2 years of full-time professional work experience with a consistent and stable career track record.
● Excellent communication skills – both written and spoken English.
● Applicants must be willing to sign a 12-month bond.
● Strong analytical, mathematical, and logical reasoning abilities.
● Demonstrated experience in conflict resolution and professional communication.
● Ability to work independently with a high degree of self-motivation, organization, and accountability.
Technical Requirements
● High-speed internet connection: Minimum 100 Mbps Wi-Fi.
● Laptop with at least 8 GB RAM and a Core i3/i5 (9th Gen or above) processor.
● Good quality camera and headset for video calls.
● Quiet and well-lit workspace suitable for professional remote work.
Job Details and Requirements
● Remote position (EST/PST time zones); 5 days/week (Mon-Fri)
● Training: 6:30 PM - 3:30 AM EST, 4-6 weeks + 2 months probation
● Candidates need their own work-from-home setup (laptop, Wi-Fi, headset, webcam, power backup)
● Holidays: Indian holidays observed; 15 paid leaves + 8-10 public holidays + 3 on-demand regional holidays
Job Title: Customer Support Intern
Location: In-office (Okhla)
Stipend: ₹10,000 per month
Experience Required: None
⚠️ Please do not apply if you struggle with (English) grammar in your writing. Clear, professional communication is essential for this role.
YMGrad is a dynamic, fast-paced study abroad consulting firm. We specialize in guiding students through their applications to countries like the USA, Canada, Germany, and more.
We’re currently looking for a Customer Support Intern who is passionate about helping students navigate their study-abroad journey. This is an excellent opportunity to gain hands-on experience in the international education space, work closely with our consulting team, and grow into a potential full-time role.
What You’ll Do:
- Communicate with interested candidates and inform them about our services
- Collaborate with students to shortlist universities and guide them in improving their profiles
- Support the consulting team in handling student queries and maintaining smooth communication
- Help optimize client relationships and contribute to positive reviews
- Continuously learn about admissions, scholarships, and visa processes
What We’re Looking For:
- Strong written English with no grammar issues
- Interest in study-abroad processes and student counseling
- Willingness to learn and grow in a fast-paced environment
- Friendly and professional communication skills
What do you get in return?
💰 A monthly stipend of ₹10,000
🤝 The opportunity to work with a passionate, close-knit team that values collaboration and creativity
🌍 In-depth exposure to the world of international education, study-abroad opportunities, and visa processes
🧠 Flexibility and autonomy to bring your ideas to life — we value initiative and self-expression!
🚀 A chance to make real impact by helping students achieve their global education dreams
🎯 A strong candidate can expect a full-time position after completion of the internship!
Job Purpose
• Deliver on significant portfolio indicators and maximise resolution/ roll backs/ normalization / recoveries and influence reduction in bucket inventory by enhancing performance.
• Be the executor of collection strategies implemented by the ACLM/RCLM/Centre Head.
• To ensure that all laid down processes are adhered to without any deviations. Have checks and balances to ensure smooth process adherence.
Liaison with other functions and departments viz. sales , credit, operations , RIC, Legal Receivables Management
Job Responsibilities(JR) :
• Manage and deliver monthly performance in terms of, resolution, roll backs, recovery rates/ values as per the target set for the assigned portfolio.
• Review field follow-up for the portfolio managed towards achievement of target set.
• Monitor the agency / field executive’s performances periodically.
• Achieve the money collection under principal, fees & charges as per targets.
• Regular visit to yard and reporting thediscrepancies / compliant items as a visitreport. (Applicable for Auto, Two Wheeler,
Agri & CTG Loans)
• Ensuring timely allocation and field follow- up.
• Effectively address disputes, expired etc cases to prevent any probable escalation and highlight sensitive accounts to Area Collection Managers to prevent the same.
• Ensure trails updates are recorded in web- collections for follow-up on skip marking,deceased specifically apart from follow-up on normal portfolio.
• Ensure that the agency resources are optimally used wrt the number of visits, contacts, PTP conversion ratio etc.
• Ensure that calls are made on the portfolio thru recorded lines during the month at the agency level and field visit updates are available in the web-collections. Call recordings have to be validated and updated in the visit report submitted to the agency process Management
• All Banks process to be adhered to in totality in Unit performance
• Cash deposit process including monitoring TAT taken by agencies to deposit money collected.
• Receipt Management – including receipt recon, sighting of unused receipts, completion of lost receipt formalities.
• Settlement process involving issue of settlementletters to be in line with approvals received.
• Manage escalations and ensure resolution of all cases.
• Ensure repo process including repo kit to vendors, usage of repo app at agency level, valuation, sale of vehicle (online/ off line), RC
book updation are managed as per the laid down guideline.
• Training programs to be done monthly and all employees to be covered for minimum man hours every quarter.
• All vendor bills are processed within 30 days of work and no vendor bill is left unprocessed for 60 days at any given point of time
• Ensure 100% usage of collection system and receipt mobility (HHT).
• Ensure nil delay in cash TAT and mis-posting of payments Vendor Management
• Management of field/ referral vendors
• Ensure compliance from the vendors on laid down processes.
• Monitor performance of field agencies and address performance deficiencies.
• Ensure 100% compliance of critical items like DRA certification/ police verification etc.
• Code of conduct to be followed by the vendor across aspects of field and tele calling.
• In case of yard management, ensure set targets for the inventory movement in yard and sale process are met.
Regular review of vendors/yards basis their performance, man power invested productivity expectations and process norms.
Relationships and Roles
To ensure smooth functioning of day to day process, the position is critical to have close interaction with following functions
INTERNAL
• Sales (Sales Manager) : coordinating with sales for feedback and resolutions on Non-starters / frauds. Sharing data regarding negative profiles and areas basis portfolio trends
• Local Operations/CPU : coordinating for regular schedule uploads, receipt management, PDC management , PDC presentation. For retrieval of relevant documents for skip tracing and fraud cases
• Process team (Process Managers and Central team): For process and compliance related items EXTERNAL
• Collection Agencies : For delivery of numbers and compliance to process and regulatory requirement
Code Of Conduct & HR Trainings
To follow code of conduct guidelines of bank. Code of conduct training to be done at agency level as per process guidelines.
To nominate and get mandatory trainings done for self as per HR training schedules.
Legal
• Initiating legal in high POS delinquent cases.
• Coordination with legal team for effective use and execution of legal tools.
Educational Qualifications
Graduate / Post Graduate / MBA
Key Skills
• Should possess good communication skills
• Good leadership quality and molding and supporting the team for desired results as per management expectations(for \agencies/off-rolls staff)
• Should be able to handle deadlines and compliance items
• Should be good on follow up and accomplishment of targeted achievements
Experience Required
Sufficient hands on work experience of min. 2 years and above in financial industry
• Should have managed a team of agencies staff/outsourced staff demonstrating high level of competence.
• Should be mature enough to handle customer and agency xecutives/vendors pressurized situations and ensure targets /deadlines
• Should be mature enough to handle people in pressurized situations and ensure targets /deadlines met.
Major Stakeholders
Customers
• Branch Banking Team
• Operations / Sales / Process / RIC / Legal
Senior Data Analyst
Experience: 8+ Years
Work Mode: Remote Full Time
Responsibilities:
• Analyze large datasets to uncover trends, patterns, and insights to support business goals.
• Design, develop, and manage interactive dashboards and reports using Power BI.
• Utilize DAX and SQL for advanced data querying and data modeling.
• Create and manage complex SQL queries for data extraction, transformation, and loading processes.
• Collaborate with cross-functional teams to understand data requirements and translate them into actionable solutions.
• Maintain data accuracy and integrity across projects, ensuring reliable data-driven insights.
• Present findings to stakeholders, translating complex data insights into simple, actionable business recommendations.
Skills:
Power BI, DAX (Data Analysis Expressions), SQL, Data Modeling, Python
Preferred Skills:
• Machine Learning: Exposure to machine learning models and their integration within analytical solutions.
• Microsoft Fabric: Familiarity with Microsoft Fabric for enhanced data integration and management.
Function: → Project Management
- Project Management
Responsibilities:
- Would be responsible for Program Management - Manage multiple challenging projects concurrently from initiation through execution and closure.
- Monitor project progress throughout the project life cycle, and communicate project status effectively to senior management through reports, presentations, and individual meetings.
- Build and provide direction to project teams, create and foster communication among team members
- Manage Kick- Meetings (geographical multi-vertical Fortune 1000 Global customers)
- Customer Engagement - coordinating with Internal and external stakeholders.
- Would enable Presales & Pilots for Tech Wins.
- Would support contract & SOW reviews & address prospect concerns during the sales process.
- Identify resource needs, constraints, and interdependencies.
- Capture and manage project risks and issues and associated mitigation strategies.
- Proactively engage other members and collaborate with the organization with specific subject knowledge to resolve issues or provide assistance.
- Monitor and control project budgets.
- Provide project management training, assistance, and mentoring on project management methodologies, tools, and techniques.
- Utilize analytical skills to make critical decisions and recommendations to solve project-related problems.
- Resource Planning & mentoring the internal team.
- Lead New Initiatives - Enable brainstorming sessions with the team to gather innovative approaches.
Requirements:
- Hands-on experience in project management roles and delivering multiple and complex projects.
- (Operations / Transitions / Migrations/ Supply Chain/ Procurement-S2P, P2P and S2C).
- Candidates having enterprise software background in the initial career phase and gradually moving to Project Management role.
- Experience in handling complex large projects and risk management.
- Excellent stakeholder management skills.
- Project artifacts Documentation and sign-off.
- Good at Team Management
- Excellent oral & written communication skills
- Should be proficient in client interactions.

Company: A cyber security company, helping leaders continuously improve their security posture.
Team Size: 200 +
Responsibilities
- Analyze, plan, and develop requirements (and standards) for scheduled projects.
- Assign and oversee the daily tasks of technical personnel while ensuring the team is working toward established milestones.
- Hold regular team meetings to determine the progress and address any questions or challenges regarding projects.
- Determine and define clear deliverables, roles, and responsibilities for security engineers required for specific projects or initiatives.
- Research and evaluate different trends and technology in the cyber space and articulate the same to the team.
- Hands-on experience with vulnerability management tools and strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in multiple operating system platforms, database, and application servers.
- Strong written and verbal communication skills with the ability to collaborate through all parts of the business.
- High performance skillset which not only understands the threat spaces as it relates to risks, but also is able to meet the technical challenge of communicating this out to our teams/customers.
- Leadership skills which bring out the best in the team. This includes both direct leadership but also cross-functional capabilities.
- 5+ years in a vulnerability management program. Knowing not only how to assess vulnerabilities, but prioritize and drive remediation of the same.
- Ability to communicate at the executive leadership levels. Understanding how to translate technical gaps to business risk is critical for communication in this role.
- Reporting gaps in a meaningful way that addresses a business risk as well as providing technical solutions to the operations teams in remediation is key.
- Experience in interacting with auditors and regulators.
- Travel to client location (within India and abroad) as and when required.
- Conduct exit briefing and presentation to clients and relevant stakeholders.
- Work with pre-sales on technical proposals and RFP responses.
- Certification in Project Management or related technical field will be an added advantage.
- Experience in working in a high-level collaborative environment and promoting teamwork
- Ability to predict challenges and seek to proactively head-off obstacles.
Education : Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience
Experience : 12 -16 years
Location : Chennai (Hybrid)
Compensation: Best in Industry
Why should we talk?
We are a bunch of passionate cybersecurity professionals who are building a culture of security. Today, cybersecurity is no more a luxury but a necessity with a global market value of $150 Billion. Our vision is to make cybersecurity available for all, not just the Fortune 500 companies.
We live by a people-first approach. We firmly believe that our employees should enjoy what they do. For our employees, we provide a hybrid work environment with a competitive best in industry pay, while providing them with an environment to learn, thrive, and grow. Our hybrid working environment allows employees to work from the comfort of their homes or the office if they choose to. For the right candidate, this will feel like your second home.
If you are passionate about cybersecurity just as we are, we would love to pick your brains.
Intuitive Cloud is #hiring for Cloud Network Security Specialist.
looking for Immediate Joiner
Open to work on EST Time (6 pm to 3 am IST)
100 % Remote Opportunity
Location: India
- 8+ years of Strong Enterprise networking with Routing/Switching configuration/diagnostic experience in Global Network infrastructure design delivery of WAN, LAN, Firewall, and F5.
- Experience with Cisco hardware and OS : Catalyst switches, ISR/ASR routers, ASA
- Strong practical experience with Palo Alto firewalls is a MUST (VM series, CN series and other DC models)
- Strong understanding of the following Network protocols: BGP, IPsec and IPsec VTI VPN
- Experience and in-depth understanding of TCP/IP packets with ability to analyse captured packets for deep troubleshooting.
- Work closely with the Network architecture, security and application teams to rollout new designs and perform activities for supporting cloud application migration projects.
- Leverage his/her prior experience with Azure and AWS to implement global connectivity Secure solutions.
- Security Architecture: Build Cloud Network Architecture to support Encryption of Data at rest and transit
- Other services such as Guardrail, GuardDuty, AWS shield, CloudFront, AWS Control Tower, Inspector
- Write effective, scalable code
- Develop Connectors tool GUI for various source and target systems/platform/products
- Test, debug, build and deploy UI components in the existing product
- Improve functionality of existing SDK/Frameworks
Skills required :
- JavaScript
- ReactJS
- Redux-Saga
- ES6 (or TypeScript) syntax
- Good problem-solving
- Good debugging
Good to have :
- TypeScript experience
- Material UI experience
- JEST knowledge
- Git and Github/Gitlab/Bitbucket experience








