Associate Customer Ops

About the company

KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.

Application Link for quick response-  https://forms.gle/wFPNPLK4XE5L7MRk8

Job Description

Position: Chief Risk Officer 

Education Qualification: Bachelor's degree in finance, business administration, economics, or a related field

Experience: 12-14 years

Location:  Pan India with potential requirement to travel to the middle east

Employment Type:  contract for 6-12 months (Hybrid)

Responsibilities:

1. Enterprise Risk- ERM Framework: Implement a comprehensive risk management framework addressing operational, financial, and reputational risks.
2. Operational Risk: Identify and mitigate risks from internal processes and external threats (e.g., cybersecurity) and produce annual entity specific Risk Assessment.
3. Compliance Risk: Ensure adherence to QFCRA regulations and collaborate with the CCO and MLRO to manage compliance risks.
4. Risk Reporting: Provide regular risk reports to senior management and the board.
5. Produce annual entity specific Risk Appetite Statement.
6. Portfolio Investment Risk
7. Risk Assessment: Regularly analyze and monitor market, credit, and liquidity risks in the investment portfolio.
8. Risk Limits: Set and enforce risk limits aligned with the firm’s strategy and regulatory requirements.
9. Performance Monitoring: Track portfolio performance against risk benchmarks and report exposures to senior management.
10. Mitigation Strategies: Advise on hedging, diversification, and other techniques to manage investment risks.

Key Responsibilities:

• Frontend Development: Build responsive, modern, and engaging user interfaces using React.js, ensuring a seamless user experience across all devices.
• Backend Development: Design and implement RESTful APIs, manage databases, and handle business logic using Node.js and Express.js.
• Database Management: Build and manage MongoDB databases, including schema design, data modeling, and query optimization.
• Cross-functional Collaboration: Work closely with UX/UI designers, product managers, and other developers to deliver high-quality, performant web portals.
• Performance Optimization: Implement best practices for performance tuning, scalability, and reliability across both frontend and backend.
• Code Quality: Write clean, maintainable, and efficient code, adhering to best practices, and conduct code reviews for your peers.
• Testing and Debugging: Write unit and integration tests, and debug issues to ensure stability, security, and quality in production.

Qualifications:

• Proven experience (3+ years) in full-stack web development using the MERN stack (MongoDB, Express.js, React.js, Node.js).
• Strong understanding of HTML5, CSS3, and JavaScript (ES6+), along with modern JavaScript frameworks and libraries.
• Experience with state management in React (e.g., Redux, Context API).
• Solid understanding of RESTful API design, asynchronous programming, and Node.js server-side development.
• Hands-on experience with MongoDB and integrating databases with Node.js.
• Familiarity with modern development tools and workflows such as Git, CI/CD pipelines, and containerization (Docker).
• Strong problem-solving abilities and an eye for detail.
• Ability to work in an agile development environment, with a focus on continuous delivery and iterative improvement.
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams.

Preferred Qualifications:

• Familiarity with additional frontend technologies such as TypeScript, GraphQL, or Next.js.
• Experience with cloud platforms (AWS, Azure, GCP) and serverless architectures.
• Knowledge of performance optimization techniques and scalability best practices.
• Understanding of DevOps processes, containerization, and microservices architecture.

Why Join Us?

• Innovative Projects: Work on cutting-edge, high-impact projects that challenge your technical skills and creativity.
• Collaborative Culture: Join a team of talented professionals who are passionate about technology, learning, and continuous improvement.
• Career Growth: We offer opportunities for mentorship, skill development, and career advancement.
• Flexible Work Environment: Enjoy a healthy work-life balance with options for remote work, flexible hours, and more.

• Design, develop, implement, and maintain java application phases, code, and software.
• Conduct software analysis, programming, testing, and debugging, as well as recommending changes to improve the established processes.
• Transform requirements into stipulations and identify production and non-production application issues
• Competence and comfort using multiple frameworks (e.g. Spark, Storm, Hadoop, Angular 2/4/5, Spring Boot)
• Strong attention to detail with the ability to identify errors and make adjustments in a testing environment.

We are searching for an experienced Product Manager with a minimum of 4 to 5 years of relevant experience in the E-commerce industry, ideally with technical knowledge related to e-commerce websites. As a Product Manager, your role will be pivotal in driving the development and enhancement of our e-commerce platform. Your primary objective will be to ensure the successful delivery of innovative and customer-centric product features and functionalities.

Responsibilities:

• Formulate and execute a comprehensive product strategy and roadmap for our e-commerce website, aligning it with business objectives and customer requirements.
• Conduct thorough market research and competitive analysis to identify industry trends, customer preferences, and best practices.
• Collaborate closely with cross-functional teams, including engineering, design, marketing, and operations, to define precise product requirements and specifications.
• Prioritize product features and enhancements based on their business value, customer feedback, and market demands.
• Work closely with the development team to ensure prompt and high-quality delivery of product releases.
• Monitor key performance indicators (KPIs) and perform data analysis to evaluate the performance of our products and identify areas for improvement.
• Gather and analyze user feedback, conduct user testing, and iterate on product features to enhance the overall user experience.
• Stay up-to-date with industry trends and technological advancements in the e-commerce space, leveraging this knowledge to drive product innovation.
• Collaborate with stakeholders to define and execute effective go-to-market strategies for new product launches and feature releases.
• Act as a product evangelist, effectively communicating the product vision, strategy, and value proposition to internal teams and external stakeholders.

Qualifications:

• Possess a Bachelor's degree in a relevant field (such as business, computer science, engineering, or a related discipline). An MBA or equivalent qualification is desirable.
• Have at least 4 to 5 years of experience as a Product Manager, preferably in the E-commerce industry.
• Demonstrate a strong technical understanding and knowledge of e-commerce platforms and associated technologies.
• Showcase a proven track record of successfully delivering and launching customer-focused products and features.
• Exhibit familiarity with agile product development methodologies and experience collaborating within cross-functional teams.
• Possess an analytical mindset with the ability to gather and interpret data for making informed product decisions.
• Display excellent communication and interpersonal skills, with the capacity to collaborate effectively and influence stakeholders at all organizational levels.
• Showcase strong problem-solving abilities and strategic thinking, while also paying meticulous attention to detail.
• Have a results-oriented mindset with a focus on driving business growth and ensuring customer satisfaction.
• Demonstrate a genuine passion for e-commerce and remain up-to-date with industry trends and best practices.

TOP 3 SKILLS

Python (Language)

Spark Framework

Spark Streaming

Docker/Jenkins/ Spinakar

AWS

Hive Queries

He/She should be good coder.

Preff: - Airflow

Must have experience: -

Python

Spark framework and streaming

exposure to Machine Learning Lifecycle is mandatory.

Project:

This is searching domain project. Any searching activity which is happening on website this team create the model for the same, they create sorting/scored model for any search. This is done by the data

scientist This team is working more on the streaming side of data, the candidate would work extensively on Spark streaming and there will be a lot of work in Machine Learning.

INTERVIEW INFORMATION

3-4 rounds.

1st round based on data engineering batching experience.

2nd round based on data engineering streaming experience.

3rd round based on ML lifecycle (3rd round can be a techno-functional round based on previous

feedbacks otherwise 4th round will be a functional round if required.

• Overall Experience: 4-5 years.
• Relevant Experience: 2-3 years.
• Must have knowledge of web technologies: HTML5 CSS, JavaScript, React Native.
• Strong JavaScript fundamentals and ES6 knowledge, React Native / NodeJS, MVC, Design Patterns, REST APIs, Swagger, and AWSFamiliarity with state/data management libraries (Redux).
• Minimum 2 years relevant and real-time experience in React Native.
• Familiarity with code versioning tools such as Git, BitBucket Technology agnostic and confidence to switch technology stacks as per requirement.
• Understanding of programming in general, code optimization, and best practices for software development.
• Understanding of Continuous Integration, and deployment.
• Knowledge of general mobile landscape, architectures, trends, and emerging technologies.
• Experience in automated testing suites, like Jest/ Mocha/ Express, is a plus.
• Experience with Agile Development methodology.
• Familiar with App distribution Process for both iOS and Android.
• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Role 2-3 years of experience required.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Proficient in rendering components with Native APIs.
• Proficient in TypeScript, JavaScript, modern JavaScript, HTML.
• Proficient in one or more libraries (e. g. Redux, React Router, etc) for state managing and routing in addition to React.
• Proficient in using Git as a control system.

Senior QA Engineer shall be responsible understanding of the domain and using that understanding to enhance work output in terms of functionality of software applications. This Role needs to assess and diagnose issues during the requirement gathering process; Determine preliminary solutions to identified issues and gaps; Plan test schedules and strategies in accordance with project delivery dates. Must work towards continuously aligning test activities to prioritized requirements stack/product backlogs and JIT (just in time) model storms. Develop & execute test cases in alignment to test strategy

Automation QA

• Have worked on automation using tools like Selenium WebDriver or Appium.
• Experience in testing banking applications – like core banking systems, electronic banking apps, payment services
• Experience working on applications like Finacle, Fiserve DNA will be a plus.
• Testing Experience with good understanding of Software Test Lifecycle including Test Cases Design, Test Data Setup, Defect Management, Test log, Test results, Test Traceability Matrix
• Understand functional requirements and prepare test scenarios and test cases for multiple projects.
• Perform Desktop, Web, API - functional, regression, smoke, exploratory testing & end to end testing.
• Demonstrated experience working within an Agile team and using project management tool like JIRA or similar tools
• Excellent communication to interact with the onshore counterparts, business teams and team members

Full Stack Engineer                                                                                   

Position Overview

We are looking for a Full Stack Engineer to join us in our commitment to improve the quality of care for patients in communities across the nation. It is crucial that you have a Bachelors or Masters in Computer Science.

The Full Stack Engineer, at RX Health will support the development of mobile- and web-based applications for collaboratively with clinicians, IT staff, designers, and project managers to design, prototype, and develop production-grade digital health applications with an emphasis on mobile-first design.

The three main components of this role are:

• Communicating technology-related issues and considerations to key internal and external stakeholders.
• Supporting the front-end and back-end design of software applications
• Supporting the development of hybrid mobile and web-based applications from design to production.

Responsibilities and duties:

• Working with clients to understand their software needs. Ability to ask relevant questions and present information in laymen terms for non-technical clients/stakeholders to understand.
• Ability to explain technical issues/considerations to non-technical staff including clinicians, business leaders, and designers.
• Clearly detail technical specifications of software that can be understood by key stakeholders including clients, internal developers, external developers (outsourcing firms), clinicians, and designers.
• Support designers and project team by creating interactive mock-ups and functional prototypes.
• Clearly communicate development timelines, delays, and potential risks/roadblocks to timely deliverable.
• Ability to design full-stack architecture of the product in MEAN or other stack.
• Work collaboratively with project manager and designer to guide UI/UX considerations that align with technical strategy.
• Work with Chief Technology Officer and Chief Architect to develop technical specifications for a given product.
• Ability to adjust technical specifications based on changing client needs.
• Experience with cloud based infrastructure, preferred Azure and AWS
• Ability to deploy cloud based application via Docker etc.
• Ability to quickly prototype apps, bots, chatbots, etc. using low-code/no-code platforms.
• Develop apps using cross-platform frameworks to publish apps in both the Apple’s App Store (iOS) and Google Play Store (Android).
• Develop mobile-first web apps.
• Develop software applications based on designer mockups (UI/UX).
• Ability to code front-end and back-end software (full stack) and REST APIs to deliver functional full stack applications.

Desired skills:

• Bachelor’s degree or equivalent combination of education and experience in Computer Science.
• Ability to establish priorities, goals/objectives and timelines.
• Possess strong planning and time management skills.
• Demonstrated ability to delegate and oversee assignments to ensure successful and timely completion as well as to obtain the cooperation of others within and outside the unit. Works in a collaborative manner to achieve results.
• Ability to effectively present technical topics to internal groups with potentially varied levels of technical sophistication. Strong communicator with excellent ability to work in a team environment.

Preferred Experience:

• 2-3 years of industry experience in software development.
• Experience working with medical data
• Experience and familiarity working in development teams and team-based development practices including scrum/agile, code review, etc.
• Knowledge and experience working with NoSQL databases such as MongoDB, CouchDB, Raven DB, etc.
• Knowledge of RDBMS concepts and experience with Microsoft SQL Server, MySQL, etc.
• Knowledge and experience working with Node.js and related frameworks such as Express.js.
• Knowledge and experience working with web application frameworks such as Angular, AngularJS, or React and related frameworks such as Ionic.
• Familiarity with FHIR APIs and experience working with REST APIs.
• Experience working on full-stack projects.
• Familiarity with CI/CD pipelines

About Rx.Health:

Rx.Health is a leading healthcare technology that spun off from the Mount Sinai Health System. We bring the first enterprise-wide digital medicine delivery platform that enables providers, payers, and pharma to prescribe evidence-based mobile health applications, multi-media education, wearables, and therapeutics to patients at the point of care or at a population level.

Currently based in New York, NY we are a 20-member team, and having raised a Seed Round of financing from external investors, we’re poised for rapid growth, and are looking for the right candidate to expand the engineering team!

At Rx.Health, we don’t just accept difference - we celebrate it, we support it, and thrive on it. Equal opportunity benefits our employees, our products, our community, and ultimately helps us in our goal of touching the maximum number of lives. Rx.Health is proud to be an equal opportunity workplace.