Associate Customer Ops

Position: Full Stack Developer (React.js + Node.js)

Experience: 2–5 Years

Location: Mumbai – Chembur West (Onsite)

Job Summary

We are looking for a Full Stack Developer with strong hands-on experience in React.js and Node.js to build scalable, secure, and high-performance web applications. The ideal candidate should be comfortable owning features end-to-end, developing responsive UI, building REST APIs, integrating databases, and supporting production systems.

Key Responsibilities

• Build responsive UI using React.js, HTML5, CSS3, JavaScript (ES6+)
• Develop scalable backend services and RESTful APIs using Node.js (Express.js / NestJS)
• Work with MongoDB and MySQL (schema design, indexing, query optimization)
• Implement authentication & authorization using JWT , RBAC , Oauth
• Integrate third-party APIs, Webhooks
• Build real-time features using Socket.io / WebSockets
• Ensure performance, scalability, and security (validation, sanitization)
• Implement caching using Redis (if applicable) and optimize API response times
• Support API testing (Postman/Supertest)
• Maintain API documentation using Swagger / OpenAPI
• Debug and resolve defects, handle RCA, and support production troubleshooting with logs/monitoring
• Follow Git-based workflows, participate in code reviews, and collaborate with QA/product teams in Agile delivery

Mandatory Skills

• React.js, Node.js, JavaScript (ES6+)
• MongoDB (must), MySQL
• REST API development & integration
• Socket.io / WebSockets, Webhooks
• HTML5, CSS3
• Git
• Typescript, Express.js / NestJS
• jQuery / AJAX (basic / legacy support)

Good to Have

• Redis, Swagger/OpenAPI
• Docker, CI/CD (GitHub Actions/Jenkins)
• Cloud exposure (AWS/Azure/GCP)

Qualification

BE / BTech / MCA / MSc IT / BSc IT with 2–5 years relevant experience.

CTC: As per industry std.

About the Role:

As an Intune Engineer, you will primarily focus on migrating endpoints from SCCM to Microsoft Intune, managing co-management environments, and overseeing Intune infrastructure to ensure scalable, secure, and high-performance device management. You'll work closely with Microsoft 365 ecosystem tools and support enterprise-wide device provisioning, compliance, and security.

What You'll Do:

• Design, implement, and maintain Microsoft Intune infrastructure with ongoing integration to Microsoft 365 services
• Develop and enforce policies around secure device access, compliance, and application management
• Handle device enrollment, provisioning, and lifecycle management across Windows, iOS, and Android
• Develop automation scripts and collaborate with teams to streamline workflows
• Provide advanced Tier 3 support and training for complex Intune-related issues
• Manage Windows Autopilot and Azure AD integration for hybrid identity and seamless onboarding
• Lead security compliance checks and audit readiness through Intune policies

What We’re Looking For:

• 3-4 years of endpoint management experience with 2+ years in Microsoft Intune (SCCM migration experience is a big plus)
• Strong technical skills in Windows OS, Azure AD, Autopilot, conditional access, and device security
• Expertise troubleshooting device enrollment, app deployment, and security settings
• Familiarity with scripting (PowerShell, Graph API) and enterprise automation
• Microsoft 365 Certified Endpoint Administrator Associate or equivalent preferred
• Excellent communication skills with a team-first mindset

JD for Project Manager: 

The Incumbent will:

• Be the key person accountable for Project Delivery- managing end-to-end delivery of high-quality projects, meeting all required functionality, within the allocated schedule and budget.
• Managing the team assigned to deliver projects and achieve assigned project goals.
• Be responsible to ensure continued customer delight.

Job Responsibility:

• Own the entire delivery of assigned projects.
• Responsible for managing multiple projects involving a 15-20-member team consisting of the middle layer (PL/GL/TL) and the teams under them.
• Responsible for the end-to-end delivery; ensuring that Project Delivery Metrics are controlled throughout the project lifecycle. Tracking project requirements and implementation throughout different phases.
• Participate in business meetings with Function/Delivery Heads; review contracts, carry out risk analysis and mitigation exercises and update the Management on the same.
• Project managers should have strong business management, budgeting, and analytical skills.
• Review and ensure the preparation of the following:
• System Architecture
• External Specifications & Internal Specifications
• Software Development Plan, Configuration Management Plan, and Project Plan
• Technical Documentation
• Weekly status updates to all stakeholders
• Ensure process and system compliance in the projects.
• Exhibit excellent escalation management skills, internal or external.
• Manage FPP (Fixed Price Project) & T&M (Time & Material) projects on diverse functional domains
• Coordinate, and communicate with the client on project-related matters.
• Coach/ mentor the members of the project and provide the necessary support to them.
• Performance appraisal/counseling of the group members.
• Evaluate training needs (technical, managerial) and get the required training programs implemented.
• Ensure project compliance with Tech Mahindra Quality Systems and Procedures.

Desired Profile:

• Qualifications 
• BE/BTech/MTECH/MCA 10 + Years of Experience in Java/J2EE related project and banking projects with good analytical and troubleshooting skills
•  Technical Skills: 
• Core Java, Multithreading, J2EE, Design Pattern, Spring Core, Spring MVC, Spring Batch, Web services Rest /SOAP, Oracle SQL / PLSQL & Deployment and Cluster Application Architecture People and Team Management experience required Should have good knowledge of production support work.

What you need to have:

Job Title: Java Developer

Job Type: Permanent/Contractual

Experience: 3+ years

Job Location: Bangalore, Mumbai, Gurgaon

Qualification: B. Tech, BE, MCA or higher

JOB DESCRIPTION:

• Design overall architecture of the web application.
• Work with UI designers, business users and other team members to develop web applications
• Define, develop and develop APIs
• Integrations with partner APIs and, Database Management
• Maintain quality and ensure responsiveness of applications
• Collaborate with the rest of the engineering team to design and launch new features.
• Maintain code integrity and organization
• Work closely with graphic designers.
• Understand and implement security and data protection
• Development experience for both mobile and desktop.

TECHNICAL SKILLS & EXPERIENCE:

• Proficient in JAVA with Spring Boot framework
• Proficient using relational databases such as MySQL
• Experience with cloud message APIs, REST APIs and usage of push notifications.
• Knowledge of code versioning tools such as Git, Mercurial or SVN
• Good understanding of collaboration tools
• Should be comfortable with Agile methodology and using Agile tools
• Good verbal and written communication skills
• Good problem-solving skills.