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DP

Black and White Business Solutions Pvt Ltd Careers

http://www.blackwhite.inicon
FOUNDED
2008
TYPE
Services
SIZE
50-200
STAGE
Profitable

Jobs at Black and White Business Solutions Pvt Ltd

Guidewire
PC
Integration
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Bengaluru (Bangalore), Hyderabad, Pune, Kolkata
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4 - 10 yrs
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₹8L - ₹25L / yr
3+ Years of GW BillingCenter/Policy center/Claim center experience.

Experience in Guidewire BC/CC/PC Configuration/Integration.
Hands on GW Implementation Proficiency and Experience in GW Configuration Development
Expertise configuring and developing several areas of BillingCenter/Policy center/Claim center including but not limited to – Account/Policy/Producer Handling, Various Plan Types, Billing Instructions, Charges, Charge Patterns, Charge Invoicing, Invoice Items, Direct/List/Agency Bill Processing, Premium Reporting, Holds and write-offs, Handling of Trouble Tickets/ Collaterals and Return Premium, Funds Tracking and Contacts.
Robust understanding of BillingCenter DataModel
Experience in GW Configuration Development (GOSU, Rules Engine, Data Model, PCF, Workflow, Product Model development)
Experience with XML, GUnit, Jenkins, GIT/Subversion/TFS, Code Coverage and Code Scan Plugin/Tools
Experience with Application Servers like WebSphere, Weblogic, JBoss and/or Tomcat
Read more
Job posted by
Sathish DM
Customer Support
BPOS
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Bengaluru (Bangalore)
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0 - 5 yrs
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₹1L - ₹4L / yr (ESOP available)
Dear Candidates,
Benefits for TOP MNC's BPO - Free 2 way transport - Good package Free job placement - Job guarantee.
Openings : 
Hiring For Customer Support Associate , Any graduate / Under graduate - Fresher And Experience can apply.
Roles and Responsibilities
You would be engaged in

Banking / Collections / International / Domestic Voice Process / Telecom Finance / Healthcare (Voice Process)
Engaged in handling calls of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.

Ability to work effectively in a team environment Pleasant, professional, and courteous personality Excellent verbal and written communication skills

Strong administrative skills: organized, efficient and versatile

Strong customer service approach to dealing with people at all levels internal and external

Benefits:
Salary - 16k to 30k +inc
Rotational Shifts
Graduates / undergraduate freshers with excellent communication skills.
0-3 years exp.
Immediate joiners.


Documents Required :
Fresher :
10th / 12th / Graduation all semester Marks card
Aadhar Card ID proof
Pan Card ID
Experience :
Previous Companies Offer letter / relieving letter / one month pay slips

*************PLEASE DO REFER YOUR FRIENDS*************
Read more
Job posted by
Shivani G

Oracle SCM Functional Consultant

at Permanent opportunity with MNC client

Oracle SCM
Oracle ERP
Fusion
Oracle EBS
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Remote, Bengaluru (Bangalore)
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3 - 5 yrs
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₹6L - ₹10L / yr

The Oracle SCM Senior Functional Primary Analyst is expected to be able to help our client with answering queries, resolving issues and incidents and providing best practice where required. The candidate will also work on requests for changes and enhancements. The candidate will be expected to have a strong knowledge of Oracle eBusiness Suite and/or Oracle Fusion in the following modules

  • Order Management

  • Purchasing

  • Inventory

  • Self Service Procurement

  • Manufacturing

The candidate is expected to be able to work independently and as part of a team, being able to demonstrate an ability to develop other colleagues

Job Description

Providing Functional consultancy in the area of Oracle Applications, primarily around Oracle Cloud Financials modules including, but not restricted to, the following:

  • At least 3 year plus experience of Oracle Cloud applications or ERP

  • Assessing and delivering new functional developments for clients

  • Troubleshoot and Analyze Oracle application functionality, Setup, Configuration, Process and Data Issue

  • Resolution of incidents/problems for the client

  • Assisting with upgrades to newer versions of the application

  • Assessing and delivering new functional developments for clients

  • Creating/updating functional specifications and testing of fixes and enhancements

  • Liaising internally with DBA and Development teams and help desk and externally with client staff

  • Liaising with Oracle Support

  • Following ITIL processes such as incident/problem and change management procedures

  • Good knowledge of Oracle processes around Oracle Financials modules/applications

  • Proven track record in determination and interpretation of client business requirements and mapping those requirements to Oracle E-Business Suite functionality

  • Coordinate with team to close the client requests on time and within SLA

  • Impart training to the team to build competencies and reduce gaps

  • Work and communicate with clients on the status and issue seamlessly

Additional Qualifications:

  • Good knowledge of Oracle processes around Oracle Financials modules/applications

  • At least 3 year plus experience of Oracle Cloud/ERP Applications

  • Proven track record in determination and interpretation of client business requirements and mapping those requirements to Oracle cloud functionality

  • Good knowledge of business processes in the Record to Report and Procure to Pay areas

  • Client-facing experience

  • Good general IT skills

  • Experience of working in a Support environment

  • Able to travel to client locations

Read more
Job posted by
Dhiji Vijayan

System Engineering Manager

at Permanent opportunity with one of our MNC Client

Engineering Management
Technical Architecture
Splunk
AppDynamics
Amazon Web Services (AWS)
Microsoft Windows Azure
People Management
Agile/Scrum
JIRA Agile
Kanban
administration
Runscope
Azure
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Remote, Bengaluru (Bangalore)
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12 - 18 yrs
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₹24L - ₹30L / yr (ESOP available)

The Role – Systems Engineering Manager

 

Whilst specific responsibilities will be dependent upon the changing needs of the business, the following provides an overview of the role’s key responsibilities and measures:

 

  • Lead on the deployment, configuration, integration & support/operations of the product/s; act as part of the scrum team day-to-day

  • Act as an escalation point for technical solution questions from the team; drive best practice in solution design & ensure these are documented appropriately.

  • Line manage team members and act as a technical mentor

  • Develop ways of working within the team to ensure continuous improvement of systems engineering practices – for example, automated deployments, test automation etc

  • Identify skills gaps within the team and identify appropriate technical/Soft skill training courses

  • Ensure smooth running of Sprint Retrospectives & foster an open, honest and constructive environment in the engineering team.

  • Continuous feedback & prioritise tech debt & refactoring/reprioritizing work to Product Management

  • Identify and encourage automation of repetitive tasks carried out by the team

  • Identify & advise on product upgrades with Product Management; manage the process of upgrading the product & managing life cycle of the product

 

 

Key Skills and Experience

 

You’ll need to have demonstrated experience of:

 

  • Experience in managing tools like Appdynamics, Splunk, Runscope and JIRA.

  • Experience in Cloud technologies Azure/AWS

  • Experience & understanding of DevOps concepts & CICD

  • At least has worked in any one of the scripting – python, JavaScript, Terraform, Selenium etc.

  • Minimum 4+ years of People Management experience & have contributed towards people development

  • Has worked in agile framework. Should know at least one of the frameworks of Scrum or Kanban

  • 3+ years’ experience working within a scrum team to deliver change quickly at a global scale

  • Experience of implementing test automation via front end testing

  • Experience working with multiple technical teams to deliver new features

  • Strong understanding of customer support processes (incident management, request management) - ITIL qualification preferred

  • An ability to learn new technologies & tools rapidly

  • Has managed multiple teams & their deliveries

 

 

 

Personal

 

  • Flexibility, ability to plan and organise, responsiveness, creativity, self-starter 

  • Able to build solid working relationships with peers and senior leadership

Read more
Job posted by
Dhiji Vijayan

OpenStack with Storage/ Network

at Permanent opportunity with one of our MNC client

OpenStack
Network
Python
Data storage
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Remote, Bengaluru (Bangalore)
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4 - 6 yrs
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₹6L - ₹12L / yr

OpenStack Engineer with Storage or Networking domain


Mandatory:-


- Integrating Storage drivers with OpenStack
- Plugin testing using OpenStack standard (tempest)
- Implement OpenStack APIs : Volume, Snapshot, Image operations
- Working knowledge of Python for storage integrations in both community OpenStack and RedHat OpenStack
- Command line expertise on Cinder and Nova drivers
- OS knowledge on Ubuntu, CentOS and RHEL
- Networking concepts in flat/fabric san environments, VMware infra etc
- Good understanding of DevOps

Read more
Job posted by
Dhiji Vijayan
Technical support
Communication Skills
Voice processing
Customer Support
Business Process Outsourcing (BPO)
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Remote, Bengaluru (Bangalore)
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0 - 6 yrs
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₹2L - ₹5L / yr

Dear Candidates,

 

Greetings from Black and White Business Solutions

 

We have huge openings for "Domestic & International Voice Process"

 

 

 

Eligibility Criteria:

 

10th/PUC/ITI/Diploma/Graduate/PG anything is fine.

Good communication skill.

 

 

Work Location: All over bangalore

 

Interview Location: Indiranagar

 

Salary Package:13000-31000 + Incentives Based on your Interview Performance

 

 

Job Description:

 

The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries

. • He/She must show the willingness to learn new things every time and then.

Must discuss every matter with its supervisor or team leader to get any issue sorted

Giving a resolution to the customers or clients should be the whole and sole responsibility.

Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.

Must be very effective in providing customer service by providing resolution to their complicated queries and issues.

Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

 

Interested Candidates Please drop your updated CV to the Below

 

Looking for immediate joiners.

 

Thanks & Regards

Meghala

 

Read more
Job posted by
Archana S

Customer Support Executive

at Hiring for TOP MNC Bpo's - Customer / Technical Support

Customer Support
Communication Skills
BPOS
Business Process Outsourcing (BPO)
Voice processing
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Remote, Bangalore
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2 - 7 yrs
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₹2L - ₹4L / yr

Hi dear Applicant,

Hiring for Multiple MNC Bpo’s, One day interview process, just 2 rounds of interview

 

Openings :

 

Customer Support : Voice & Non-voice

 

  • Health Care

  • Accounts Receivable

  • Medical Billing

  • Insurance

  • Banking / collections

  • Accounts & Finance

 

Technical Support : Voice & Non-voice

 

  • Technical Trouble Shooting

  • Hardware and Networking

  • IT Help Desk

  • Desktop Support

  • Technical Chat / Email Support

  • Application Support (Voice)

  • IT Trouble Shooting

 

Benefits :

 

  • Day / UK / US Rotational Shifts

  • 15k to 35K Take home

  • Two way Transport

  • Unlimited incentive Structure

  • No registration Fees

 

Skills Required :

 

  • Should be flexible with rotational Shifts

  • Manageable or Good English Communication Skills

  • Graduates / PUC / Diploma fresher or Experience in BPO (0-8yrs) can apply

  • Candidates with Graduation Backlogs can apply.

 

Documents Required :

 

Fresher :

  • 10th / 12th / Graduation all semester Marks card

  • Aadhar Card ID proof

  • Pan Cad ID

 

Experience :

 

  • Previous Companies Offer letter / relieving letter / one month pay slips

  • 10th / 12th / Graduation all semester Marks card

  • Aadhar Card ID proof

  • Pan Cad ID

 

 

*************PLEASE DO REFER YOUR FRIENDS*************

 

Read more
Job posted by
Shivani G
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