- To act as Primary Point of Contact for transferees
- To be responsible for overall service satisfaction, coordination with customers and service professionals, and follow-up throughout the relocation service cycle.
- Effectively coordinate, communicate, and manage service delivery with local company vendors and external service providers
- Receive all newly booked initiations.
- Contact transferee immediately upon receipt of new initiation.
- Reply to e-mails and inquiries within 4 working hours.
- Assemble Welcome Kits for all transferees and ensure they are made available to the field consultant well in advance of the scheduled date of service delivery.
- Provide regular updates to the Line Manager with regard to the status of service delivery.
- Ensure all follow-ups with internal/ external customers are made within reasonable time on a regular basis.
- Ensure all transferee records in databases are kept updated and complete at all times.
- Provide full notes on all cases handled. Manage and maintain electronic data and relevant documents in the physical files.
- Provide information for reports in a timely manner when requested.
- Ensure sending and collection of RSQS (Relocation Services Quality Survey) feedback
- Ensure timely updates of Job Log Sheets for each month.
- Ensure timely and accurate invoicing/ billing.
- To receive and acknowledge all related vendor bills, get the same approved by the Manager To create appropriate Account Payable entries in the job costs and forward the approved bills to Accounts, for processing vendor payment.
DESIRED SKILLS
- Very good written and spoken English. Knowledge of foreign languages highly desirable.
- Excellent interpersonal skills including active listening, ability to interact confidently with senior executives, and intercultural sensitivity.
- Ability to read and interpret documents such as service agreements, procedural manuals, process maps & tenancy agreements.
- Ability to write routine reports utilizing Word, Excel, and/or Powerpoint.
- Good organizational and time management skills.
- Good arithmetic and analytical skills
ATTITUDES & BEHAVIOURS
- Ability to work proactively and autonomously, applying experience and common sense in both standard and non-standard service scenarios.
- Attention to detail. Willingness to participate and engage in team activities in order to make a contribution towards better service delivery.
- Willingness to learn new skills to be able to work productively.
- Productivity – Manage a fair workload, manage time well, volunteer for additional tasks where workload allows, and show self-initiative to seek out additional value-added assignments when other work is completed.
- Dependability – Manage commitments, work independently where appropriate, without need for constant supervision, be accountable, handle change, stay focussed under pressure, meet attendance/ punctuality standards.
- Teamwork – Work effectively in a team environment, be flexible and open-minded, actively share information with other company staff members, foster a team orientated environment, and be sensitive to other workloads.
- Initiative – Tackle problems and take independent action where appropriate, seeks out new responsibilities, generate new ideas, and practice self-development.
- Personal Organisation – Keep information and files organized and accessible, respond quickly to information requests from Line Manager and other company staff.
- Perform other duties as directed by the Manager. This may include assisting with other duties within the Branch in the event that staff is on leave, on holiday, or otherwise indisposed.
- Attend training seminars and other on-job-training programs on behalf of the Branch as arranged by the company, which could include domestic travel.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Role Description
This is a full-time on-site role for a Field Sales Executive at iFive Technology Pvt. Ltd. in Chennai. The Field Sales Executive will be responsible for identifying sales opportunities, generating leads, building client relationships, and closing sales deals. Daily tasks include cold calling, conducting product demonstrations, preparing proposals, and achieving sales targets.
Qualifications
- Sales Prospecting, Lead Generation, and Relationship Building skills
- Experience in B2B sales and account management
- Strong communication and negotiation skills
- Ability to work in a fast-paced and target-driven environment
- Knowledge of IT solutions and Business Process Automation is a plus
- Bachelor's degree in Business Administration, Marketing, or related field
Position: Social Media Marketer
Location: Pune
Experience: 1-4 years
Location: Candidates must be located in or willing to relocate to Pune.
About Us:
Plobal Apps is a no code platform that helps online brands build mobile apps in minutes. We are one of the largest app builders in the Shopify ecosystem, powering apps for some of the world’s largest brands like Steve Madden , Forever 21, Bailey’s Blossoms & thousands more. Our team currently operates out of Toronto, Pune & Bangalore.
We’ve raised over $10 million in funding and are backed by Bessemer Venture Partners, Elevation Capital & Better Capital.
What you will do:
- You will work closely with the CEO
- Develop and execute social media strategies to increase brand awareness and engagement.
- Create compelling content for various social media platforms, including but not limited to Facebook, Twitter, LinkedIn, and Instagram.
- Utilize AI tools and analytics to optimize social media performance and track key metrics.
- Manage and maintain the company's social media profiles and presence, ensuring consistency with brand voice and messaging.
- Monitor trends in social media and digital marketing, identifying opportunities for innovation and growth.
- Collaborate with cross-functional teams, including Marketing, Design, and Sales, to align social media efforts with overall business objectives.
- Write engaging blogs and articles to support content marketing initiatives and drive traffic to the company website.
- Stay up-to-date with industry best practices and emerging trends in social media marketing.
Who we are looking for:
- Bachelor's degree in Marketing, Communications, or related field. MBA or post-graduate diploma in Marketing preferred.
- At least 1-5 years of social marketing experience, preferably for B2B SaaS companies
- Excellent at written communication
- Tech Savvy and excited to explore and work with new technology
- Proven experience in social media marketing, with a strong portfolio showcasing successful campaigns and content.
- Proficiency in using social media management tools and analytics platforms.
- Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects simultaneously.
- Strong analytical skills, with the ability to interpret data and insights to drive decision-making.
Benefits:
- Hybrid work culture
- Health Insurance Coverage of INR 5,00,000
- 21 Paid Personal leaves + 10 Paid National Holidays per calendar year
- Maternity and Paternity Leave
- Opportunity to work with some of the coolest and biggest brands in the world
Ready to help us build the next generation of mobile commerce?
Day Shift
Banking Domain
Job Description :
1. Candidate should have Strong SQL skills and manipulate large data sets in a database.
2. Advanced Excel proficiency including Pivot tables, lookup/hookup, graphs, etc.
3. Knowledge and experience in the Banking industry are preferred.
4. Top decile SQL skills are a MUST (Experience in Hive/Spark-SQL is strongly preferred)
5. Should possess a strong combination of analytical, technical, and business savvy.
6. Ability to thrive in a fast-paced start-up environment, and to manage multiple, competing priorities simultaneously.Must be comfortable in ambiguity and constantly evolving environment
Key Responsibilities :
1. Will be the point of contact for reporting/data management needs and will be responsible to drive complex data analysis and propose improvement opportunities in existing tools and reports.
2. The Business Analyst will be responsible to establish best practices in data management, data visualization, and report distribution.
3. Understanding client requirements and converting them into technical and business deliverables.
4. Leverage data warehouse and other data sources to answer business queries.
5. Doing the ad-hoc analysis and presenting results in a clear manner.
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C#We are seeking a Dotnet Core developer with experience building APIs, Microservices and using Postgres SQL to interact with relational data. You should be experienced with Javascript and Typescript as well as at least one modern web framework like Angular or React.You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure.
Years Of Experience : 2 to 4 Years
Key Responsibilities:Developing REST Services using C# and .NET Core
Creating development, QA, Demo, and Production
Work as part of a cross-functional team determine optimal API contracts, code reviews, internal infrastructure, and process enhancement
Handle diverse situations and changing priorities while maintaining a positive attitude
Full Stack capabilities is an added advantage
Skills
3-5 years using C# / .NetCore in a professional capacity
Minimum 3 years developing web applications
Minimum 3 years experience working with relational databases
MS SQL, Postgres
Hands on experience in developing REST services
Knowledge in Docker, Kubernetes
Experience/knowledge in ReactJS is an added advantage.
Pecksmart is looking to hire telecaller at our expereince centre
Key responsibilities:
High school diploma or equivalent.
Work experience as a Tele caller, Telemarketer, or a similar role in the Sales Department.
Professional certification in sales and marketing will be an advantage.
Great interpersonal skills.
Exceptional oral and written communication skills.
Strong organizational skills.
Ability to work in a team or individually as and when required.
Ability to manage and handle multiple tasks.
Exceptional attention to detail.
Hard-working individual.
Good time management abilities.
Strong decision-making skills.
Ability to tolerate stress and pressure.
Kubernetes
Docker
Amazon Web Services (AWS)About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Implement consistent observability, deployment and IaC setups
- Patch production systems to fix security/performance issues
- Actively respond to escalations/incidents in the production environment from customers or the support team
- Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Participate in infrastructure security audits
Requirements:
- At least 5 years of experience in handling/building Production environments in AWS.
- At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
- Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.
LeadershipThe responsibilities and duties section is the most important part of the job description. Please read them below and if interested, do go ahead and apply!
Roles and Responsibilites:
- Manages talent acquisition process, including sourcing, testing, interviewing, hiring and onboarding
- Keeps job descriptions up-to-date, accurate and compliant with relevant federal, state and local laws for all positions
- Develops training and performance management program that ensures all employees are familiar with their job responsibilities, as well as relevant legal and safety requirements
- Creates and updates compensation strategy through market analysis and pay surveys
- Handles investigation and resolution of employee issues, concerns and conflicts
- Ensures all employment practices comply with federal, state and local regulations
About ShareNest:
ShareNest exists to enrich lives by democratising second home ownership and making it enjoyable and bringing it within reach for most people. Our innovative co-ownership model is the easiest, smartest and most responsible way for people to experience the joy of a second home. We provide all the benefits of true ownership without the hassles through our simplified legal structure, easy and equitable scheduling, and dedicated property management.
Founded by former Business Head of Nobroker, ShareNest has secured more than $1.2million in growth financing which will help build a base for the business and a dream team to take it towards new heights.
With the mission of solving the issues faced while investing in the second home space and now within reach with making unforgettable memories with your loved ones.
About this Opportunity :
- The ShareNest sales team provides best-in-class business to consumer sales experience in introducing the co-ownership model and bringing on new prospective buyers within specified markets.
- In this role, you will be responsible for sourcing new sales opportunities through inbound leads, pipeline follow-up and outbound outreach to drive revenue by acquiring new ShareNest owners. You- ll bring insight and energy to create lasting first impressions to prospects by providing them with a friendly and exceptional experience through a consultative sales approach while driving the value of the Pacaso model.
- The Sales Meastro is part of a market team that supports the top to middle funnel sales conversations and partnering with a field sales team to close prospective owners. The role requires a strong mindset, high-level work ethic, and a closer mentality.
- This is a unique opportunity to be a part of a seasoned team of successful leaders in the real estate and property tech space.
What You'll Do:
- Curate prospective buyers and move customers through the sales funnel and cycle
- Nurture potential prospects consistently through diligent follow-up
- Consistently meet/exceed sales targets set at a market, podded level
- Make over 80+ calls a day, 20+ presentations a week in a virtual environment
- Partner with Sales Manager (other name) counterpart to drive the prospect down funnel to close
- Prepare and provide accurate forecasts to management on a weekly basis
- Maintain and expand your database of prospects within your assigned market
- Run a sophisticated sales pipeline management for new outbounds and nurturing
- Understand and build a deep understanding of the assigned market
- Be mission driven, a cultural carrier and ability to work in a team environment
- Travel 10% of the time for team collaboration and market support
You- re great fit if you have:
- 3+ years of experience in new acquisitions sales
- Loyalty and to believe in the Mission and Vision of the Company.
- Proficient Communication skills and fluency in the English language.
- Track record of over-achieving sales targets
- Experience working with CRM systems
- You- re achievement driven, competitive, with high ethical values and professionalism
- Ability to prioritize and be organized with time management
- Ability to learn quickly and work effectively in a virtual environment.
- Strong written and verbal communicator with internal and external awareness.
- Willingness to work varied schedules based on market needs.
- BA or college degree preferred.
You- ll love working at ShareNest because of our ...
- Amazing purpose-driven team and culture.
- Being part of a growing professional team and contributor to make into a unicorn within 5 years.
- Competitive salary and stock options.
- Medical Insurance for the said team member.
- Paid maternity and paternity leave.
- Generous incentives for above average performance
- Company-sponsored meet-ups.
About Hop:
We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.
moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).
This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.
Website: https://moneyhop.co/">https://moneyhop.co/
About Individual
The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.
Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. The target is to ensure excellent service standards and maintain high customer satisfaction.
General Skills
- Proven customer support experience
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiar with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize and manage time effectively
- High school diploma or equivalent; college degree preferred
Day-to-Day requirements
- Open and maintain customer accounts by recording account information
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Maintain financial accounts by processing customer adjustments
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/team sales targets and call handling quotas
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Resolve customer complaints via phone, email, mail or social media
- Use telephones to reach out to customers and verify account information
- Greet customers warmly and ascertain problem or reason for calling
- Assist with placement of orders, refunds, or exchanges
- Advise on company information
- Take payment information and other pertinent information such as addresses and phone numbers
- Place or cancel orders
- Suggest solutions when a product malfunctions
- Attempt to persuade customer to reconsider cancellation
- Inform customer of deals and promotions
- Sell products and services
- Utilize computer technology to handle high call volumes
- Work with customer service manager to ensure proper customer service is being delivered
- Close out or open call records
- Compile reports on overall customer satisfaction
- Handle changes in policies or renewals
Javascript
React.js
AngularJS (1.x)
Backbone.js
jQuery
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Full Stack Developer - Averlon