Customer Support Executive

Job Responsibilities:

Troubleshooting: Performing senior-level troubleshooting and root cause analysis

System development: Collaborating with others to design, implement, and improve systems

Server administration: Installing, configuring, and supporting complex server-based systems

Application and infrastructure security: Developing images, deploying applications and services, and managing security Monitoring: Monitoring services and applications to ensure availability Identifying needs: Gathering information to identify needs and evaluate systems and network requirements

Implementing new technologies: Coordinating the implementation of new and upgraded technologies

Role & Responsibilities:

• Deliver training on SEO, PPC (Google AdWords), Social Media Marketing, Email Marketing, Affiliate Marketing, Content Marketing, SEM, ORM, Website design, and Web Analytics.
• Assist students in practical digital marketing tasks.
• Plan and prepare course materials and lesson plans.
• Conduct demo sessions and doubt-solving sessions.
• Continuously improve teaching methodologies for better student satisfaction.

Preferred Candidate Profile:

• Bachelor's degree in Marketing, Business, or related field.
• 1-3 years of hands-on experience in digital marketing, with at least 1 year of experience as a Digital Marketing Trainer.
• Expertise in SEO, PPC, Social Media, Content Marketing, and more.
• Familiarity with tools like Google Analytics, WordPress, SEMrush, MailChimp, etc.
• Certifications (e.g., Google AdWords, HubSpot Content Marketing) are a plus.

Soft Skills:

Strong communication and presentation skills.

• Energetic, passionate, and a natural motivator.
• Problem-solving and analytical abilities.

Roles and Responsibilities

Key Performance Indicators:

Translate designs and wireframes into high-quality code.

1. Design, build and maintain high performance, reusable and reliable Java code.
2. Ensure the best possible performance, quality, and responsiveness of the application.
3. Help in maintaining code quality, organization, and automatization.
4. Participating with the technical team in the execution of projects
5. Preparing the project documentation on its completion.
6. Analyzing defects and fixing it.
7. Maintaining On-time delivery of the projects.

Mandatory Skills:

1. Java, Kotlin, Android Studio, OOP Design, JSON, Retrofit, Firebase
2. Strong knowledge of Android SDK & different versions of Android.
3. Application development paradigms, memory management, and multi-threading
4. Comprehensive understanding of Android application architecture, Activities, Services, Intents, Content Providers and Notifications, Fragments, Application Development life-cycle, Web Apps, and Web View.
5. Excellent communication skills and the ability to communicate with clients at all levels and understand requirements carefully.
6. Familiarity with RESTful APIs to connect Android applications to back-end services.
7. Strong knowledge of Android UI design principles, patterns, and best practices.
8. Experience with offline storage, threading, and performance tuning.
9. Understanding of Google's Android design principles and interface guidelines.
10. A knack for writing clean, readable, and easily maintainable code.
11. Proficient understanding of code versioning tools, such as Git.
12. Excellent attention to detail.
13. Good troubleshooting skills.
14. Basic knowledge of MVVM architecture

 We are looking for a Full Stack Developer-REMOTE Position

Strong knowledge of HTML, CSS, JavaScript, and JavaScript frameworks (e.g., React, Angular, Vue)

• Experience with backend technologies such as Node.js, DynamoDB, and PostgreSQL.

• Experience with version control systems (e.g., Git)

• Knowledge of web standards and accessibility guidelines

• Familiarity with server-side rendering and SEO best practices

 Experience with AWS services, including AWS Lambda, API Gateway, and DynamoDB. 

• Experience with Dev Ops- Infrastructure as Code, CI / CD, Test & Deployment Automation. 

• Experience writing and maintaining a test suite throughout a project's lifecycle. 

• Familiarity with Web Accessibility standards and technology

• Experience architecting and building Graph QL APIs and REST-full services.

We are on a mission to enable businesses to build agile and accountable technology teams that can deliver results in a secure and scalable way. You will be working in one such technology team for a client based out of the US.

Role

We are looking for a React Developer to join our awesome team and deliver a streamlined user experience. We want a team member who strives to develop a first class codebase using React best practices. As a React Developer, you will implement a complete user interface in the form of a mobile / desktop web app & handle its integration with back-end. 

Responsibilities

• Develop user interfaces for modern rich internet applications with the latest Front End Technologies
• Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for React JS and React Native projects
• Develop application code and unit tests in React Native. 
• Ensuring high performance

Qualifications

• BSc/BE/BTech in Computer Science, Engineering, or a related field
• 4+ years of experience with React and React Native
  Good working knowledge of Firebase
• Strong expertise with HTML, CSS, and writing cross-browser compatible code.
• Good understanding of AJAX and JavaScript DOM manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Hands-on and implements complex React JS and React Native modules
• Able to implement automated testing platforms and unit tests
• Understanding of fundamental design principles behind a scalable application
• Proficient understanding of code versioning tools (Git) 
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Job Description- Business Development Executive

This is Purely a remote position based out of Ameyo’s Delhi Sales office.

The individual will be accountable for product Introduction, Demo, Customer adoption, Initial revenue generation, and customer satisfaction, of low net worth clients.

Key Responsibility Area:-

- Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails

- Understanding customer business processes, needs and requirements

- Need to follow complete sales cycle from lead qualification to sales closure and revenue generation.

- Research accounts, identify key RPC's and generate interest.

- Perform effective online demos to prospects

- Sending business proposals and negotiations.

- Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.

- Developing in-depth knowledge of product features and benefits.

- Utilizing virtual meetings to build relationships with new customers.

- Processing customers' purchase orders and liaising with project and service team to ensure the timely delivery of ordered products.

- Advising customers on suitable product selection based on their needs and specifications.

Requirements: -

• Any UG/PG with excellent listening and presentation skills.
• Proven work experience of 2 years in inside sales.
• Technically proficient on SAAS platform and understanding of telecom products
• Customer-focused with the ability to understand the client queries
• Extremely process-oriented
• Contact centre solution understanding is an added advantage
• Ability to multi-task, prioritize, and manage time effectively.
• Building strong relationship with CX level.
• Excellent negotiation and consultative sales skills.
• Exceptional customer service skills.
• Proficiency in all Microsoft Office applications and Salesforce (CRM) software.
• Worked in a similar industry.
• Handled high profile, B2B clients

IIT, NIT and Top Tier-1 Institutes candidates only.
Skills

❖ At least 8 years of full-time engineering experience

❖ Proven ability to work on multiple projects at a time within a fast-paced environment with tight deadlines

❖ Expertise in Node, Javascript (ES6) and good understanding of web frontend technologies

❖ Experience developing large-scale software products, quality, monitoring and reliability

❖ Experience working with relational databases such as MySQL or Postgres

❖ Experience building REST APIs

Bonus Points

❖ Significant experience with TypeScript and Express.js

❖ Significant experience developing user interfaces with the React framework

❖ Experience with AWS

❖ Experience with Agile software development