Customer Support Executive

Position: IT Manager 

Location: Pune 

Experience Required: : 4–6 Years.

Qualification: Graduate 

 Escalating IT issues to the IT manager where necessary

 Responsible for managing backups / tape rotation

 Diagnosing and resolving technical issues

 Undertaking small- to medium-sized IT projects as instructed by the IT manager /Authorities

 Providing desktop and server support

 Supporting and maintaining MS Server Active directory /Desktops and Postmaster

 Setting up and configuring new laptops and desktops

 Installing authorized software to laptops and desktops ( range lab,Rista, Tally server & client ,AV)

 Ensuring security and upgrades are applied to desktops and laptops and kept up to date

 Antivirus installation to all desktops and laptops

 Fault finding to laptops and desktops

 Reporting faults and maintaining logs on servers, desktops and laptops

 Completing internal user moves including phones

 Patching of network and phones

 Making of Cat 6 e network cables were necessary

 Ensuring all logs for equipment and users are maintained

 Setting up and configuring new core servers

 Installing authorized software to core servers

 Ensuring patches and upgrades are applied to core servers

 Fault finding to core servers

 Creating purchase requisitions for IT hardware / software

 Ensuring licensing for all software purchased is recorded and maintained

 Postmaster server mailbox maintenance including archiving mailboxes

 Setting up new users and disabling expired accounts in accordance with HR requirements

 Providing support for MAC PCs 

About MyOperator

MyOperator is a Business AI Operator platform that brings together WhatsApp, Calls, and AI-powered chat & voice bots to help businesses manage customer operations such as Sales, Support, Escalations, Feedback, and Refunds. With 12,000+ businesses using our platform, we operate at meaningful scale and power mission-critical communication workflows.

About the Role

We are looking for a Senior QA Engineer (SDET) to own and scale automation across our web, backend, mobile, and AI-driven workflows.

This is a hands-on automation engineering role, not a manual testing role. You will build and maintain Playwright-based automation, strengthen mobile and API testing, integrate automation into CI/CD, and work closely with engineering teams to catch issues before they reach production.

What You'll Do

• Design, build, and maintain Playwright-based end-to-end automation for web applications.
• Build and maintain mobile test automation for Android and/or iOS using Appium, Espresso, XCUITest, or equivalent tools.
• Develop automated tests for REST/GraphQL APIs and validate backend data using SQL.
• Integrate automated test suites into CI/CD pipelines and maintain reliable test execution.
• Identify and resolve flaky tests and continuously improve automation coverage and reliability.
• Use AI coding assistants such as Claude, GitHub Copilot, Cursor, or similar tools for test authoring, debugging, and test-data generation.
• Work closely with frontend, backend, and AI engineering teams to identify testability gaps early.
• Contribute to testing AI/LLM-driven features, where expected outputs may not always be deterministic.

Must Have

• 6–8 years of experience in QA/SDET or test automation roles.
• Strong hands-on experience with Playwright — mandatory.
• Hands-on mobile automation experience — mandatory using Appium, Espresso, XCUITest, or equivalent.
• Strong experience in API/backend automation using REST or GraphQL.
• Good knowledge of SQL for database validation.
• Strong programming and automation skills.
• Experience integrating automation into CI/CD pipelines.
• Practical experience using AI coding assistants such as Claude, GitHub Copilot, Cursor, or similar.
• Ability to independently own automation initiatives.

Good to Have

• Experience testing AI/LLM, chatbot, conversational AI, or voice bot products.
• Experience with Langfuse or similar LLM observability tools.
• Experience with Datadog or similar APM tools.
• Experience with GitHub Actions, Jenkins, or similar CI/CD tools.
• Exposure to performance/load testing tools such as k6 or JMeter.

This Role Is Not For

• Candidates whose experience is primarily in manual testing.
• Candidates with limited hands-on coding or automation experience.
• Candidates without practical Playwright experience.
• Candidates without mobile automation experience.
• Candidates who have only executed test cases on an existing framework without meaningful automation ownership.

Why MyOperator?

Work on an AI-first customer operations platform used by 12,000+ businesses, and build automation across web, backend, mobile, and AI workflows while working closely with engineering teams.

If you enjoy writing automation code, solving complex testing problems, and taking end-to-end ownership, we'd love to hear from you.

About NomiSo India: Nomiso is a product and services engineering company. We are a team of Software Engineers, Architects, Managers, and Cloud Experts with expertise in Technology and Delivery Management. 

Our mission is to Empower and Enhance the lives of our customers through simple solutions for their complex business problems. 

At NomiSo, we encourage entrepreneurial spirit - to learn, grow and improve. A great workplace thrives on ideas and opportunities. That is a part of our DNA. We’re in pursuit of colleagues who share similar passions, are nimble, and thrive when challenged. We offer a positive, stimulating, and fun environment – with opportunities to grow, a fast-paced approach to innovation, and a place where your views are valued and encouraged.

We invite you to push your boundaries and join us in fulfilling your career aspirations!

What You Can Expect from Us:

We work hard to provide our team with the best opportunities to grow their careers.  You can expect to be a pioneer of ideas, a student of innovation, and a leader of thought. Innovation and thought leadership is at the center of everything we do at all levels of the company. Let’s make your career great!

Position Overview: 

You will be responsible for creating and managing databases like MongoDB, Maria, and Oracle databases.We greatly value teamwork, so working with developers, debugging, and helping them tune their queries is a highly valued facet of the DBE role. You never will be working “alone” you will have the skillset of many talented engineers and system admins to draw upon when you need it.

Roles and Responsibilities:

• Assist in design and development of database systems.
• Optimize database systems for performance and reliability.
• Perform database maintenance and troubleshooting activities.
• Test database systems and perform bug fixes.
• Provide database solutions based on technical documents and business requirements.
• Develop database functions, scripts, stored procedures and triggers to support application development.
• Provide technical assistance to resolve all database issues related to performance, capacity and access.
• Ensure data integrity and quality in database systems.
• Maintain standard policies for database development activities.
• Identify and rectify database errors in a timely manner.
• Create physical and logical database models as per the business requirements.
• Manage and monitor performance, capacity and security of database systems.
• Prepare documentations regarding database design, configuration and change management tasks.
• Mentor database administrators to manage the company databases effectively.
• Perform data back-up and archival on a regular basis.
• Willing to take on challenging tasks under pressure.
• Provide 24x7 on-call support in rotation.

Must Have Skills:

• Candidate with overall 8+ years experience with 3+years in database engineering, administration, and support and should have a minimum of 3+ years specifically in Mongo, Maria, and Oracle DB databases. 
• Expertise in Mongo/Maria/MySQL DB administration in a production environment. Must have hands-on NoSQL experience from evaluation of new frameworks to deployment, maintenance, and performance tuning of clusters.
• Solid understanding of SQL and NoSQL landscape and available frameworks.
• Strong in Linux and network maintenance.
• Proficiency in one or more scripting languages, including Perl, Python, and Shell.
• Strong SQL skills and experience.

Good to Have Skills:

• Proficiency with Elastic and Redis is a big plus.

Qualification:

• Bachelor of Science in Computer Science or equivalent technical training and professional work experience.

Location:

• Bangalore

Website: https://www.nomiso.io/

Job Responsibilities

• Design, build & test ETL processes using Python & SQL for the corporate data warehouse
• Inform, influence, support, and execute our product decisions
• Maintain advertising data integrity by working closely with R&D to organize and store data in a format that provides accurate data and allows the business to quickly identify issues.
• Evaluate and prototype new technologies in the area of data processing
• Think quickly, communicate clearly and work collaboratively with product, data, engineering, QA and operations teams
• High energy level, strong team player and good work ethic
• Data analysis, understanding of business requirements and translation into logical pipelines & processes
• Identification, analysis & resolution of production & development bugs
• Support the release process including completing & reviewing documentation
• Configure data mappings & transformations to orchestrate data integration & validation
• Provide subject matter expertise
• Document solutions, tools & processes
• Create & support test plans with hands-on testing
• Peer reviews of work developed by other data engineers within the team
• Establish good working relationships & communication channels with relevant departments

Skills and Qualifications we look for

• University degree 2.1 or higher (or equivalent) in a relevant subject. Master’s degree in any data subject will be a strong advantage.
• 4 - 6 years experience with data engineering.
• Strong coding ability and software development experience in Python.
• Strong hands-on experience with SQL and Data Processing.
• Google cloud platform (Cloud composer, Dataflow, Cloud function, Bigquery, Cloud storage, dataproc)
• Good working experience in any one of the ETL tools (Airflow would be preferable).
• Should possess strong analytical and problem solving skills.
• Good to have skills - Apache pyspark, CircleCI, Terraform
• Motivated, self-directed, able to work with ambiguity and interested in emerging technologies, agile and collaborative processes.
• Understanding & experience of agile / scrum delivery methodology

Location - Hyderabad

Technical Expertise

Mandatory:

• Should be a team player with at least 8 years of provensystem administrator/pre-sales experience.
• Should have deep technical knowledge and real-world usage ofapplication and operating system environments.
• Should have strong knowledge of windows/Linux operatingsystems.
•  Should have knowledge on networking concepts, network devices(VPN), security concepts (MFA), network protocols, filesystems & AAA.
•  Should have strong knowledge in any one Desktop Virtualization Technologies (Citrix Apps & Desktop / VMware Horizon / WVD/ MS RDP etc.).
•  Should be proactive, self-motivated and should be able to partnerclosely with the sales Account Manager.
•  Should have ability to map customer’s requirement to thecompany product.
•  Good to have expereince in RFP.
•  Should be aware about Telugu, Hindi, Engilsh language.
•  Should be able to articulate the advantages and disadvantages of the offerings based on real- world example.
•  Should have the ability to conduct conversations with prospective clients and convey both technical and business merits of our solutions.  Should be willing to travel to customer location based on requirement.  Troubleshoot issues, resolve technical challenges, and ensure successful deployment and integration of the digital workspace solution.  Collaborate with cross functional teams, including support, engineering, and project management, to address customer needs and concerns.

Role and Responsibilities:

•  Learn & certify in on the Company's products.
•  Post certification, one should be able to articulate anddescribe company products during presentations & white-boarding sessions with customer.
•  Good knowledge of the competitive product mainly in VDI andVPN (remote access) domain.
•  Should conduct interactive demonstrations remotely or physically.
•  Pre-sales Account management and presentation.
•  Solution Designing, sizing, and deployment of Accopsproducts and related 3rd party products.
•  Prepare competitive study documents andarchitecture documents.
•  Build, improve and maintain high standard of pre-sales andpost-sales support.
•  Create knowledgebase around the product, including KBarticles, tutorial videos creation, FAQs, best practices documents.
•  Manage customer expectations and demonstrate a strongfollow-up on customer’s inquiries.
•  Give technical training to partner’s sales and pre-sales team.
•  Industry Knowledge
•  Understanding of industry trends, challenges, and best practices related to digital workspaces, remote work, and workforce transformation.
•  Familiarity with compliance regulations, security considerations, and data privacy requirements in relation to digital workspace solutions.

• Good to have:
•  Pre-sales experience in a Startup preferably in the VDI,VPN, MFA, MDM, Azure, AWS etc.
•  Prior knowledge of Accops products.
•  Knowledge in solution designing/ Solution architecture.
•  Customer interactions at management level.
•  Knowledge of windows server/windows
• 10/RDS license.
•  Prior experience in drafting RFP and understanding about process in RFP and GEM portal
•  Implementation of one or more of products mentioned in Technical skill requirement. 

Python Developer

6-8 Years

Mumbai

N.p only immediate or who is serving LwD is 1st week of july.

• Python knowledge: object-oriented programming: inheritance, abstract classes, dataclass, dependency injection, design patterns: comand-query, repository, adapter, hexagonal architecture, swagger/Open API, flask, connexion
• Experience on AWS services: lambda, ecs, sqs, s3, dynamodb, auroradb
• Experience with following libraries boto3, behave, pytest, moto, localstack, docker
• Basic knowledge about terraform, gitlab ci
• Experience with SQL DB

• Developing sales strategies to draw in potential buyers or to solicit new potential customers.
• Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
• Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
• Presenting product information to customers once you have identified their needs.
• Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.
• Following up with potential customers who expressed interest but did not purchase any goods or services.
• Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
• Collaborating with sales executives to ensure the company's goals and targets are met.

• Design and plan how test automation will be used within the company, you will then need to execute the plan.
• Test simple to moderately complex application components based on functional requirements in production and dev environments.
• Work closely with the development team to identify, report, and troubleshoot defects; verify problem fixes in a detailed, efficient, and timely manner
• Conduct end-to-end testing to ensure deliverables meet requirements and expectations
• Perform SQL queries to analyze and manipulate data.
• Detects and tracks software defects and inconsistencies and reports them to development and project management teams.
• Working with product owners and developers to define acceptance criteria, identify risks, and plan testing coverage for upcoming features
• Work both individually and as part of a team.

 TECHNICAL SKILLS:

• 4 years of experience testing solutions in object-oriented design and web applications developed using Python, Django, and Web API. Strong working knowledge of architecture and GUI usability.
• 4-year experience using selenium
• Minimum 1 year of experience in database testing with the ability to understand, write and execute SQL queries.
• A good understanding of software fundamentals including software design, algorithm development, data structures, code modularity, and maintainability.
• Ability to understand and approach projects in a logical and systematic manner so testing is detailed, thorough, and accurate.
• Experience with scripting experience is nice-to-have.
• Ability to communicate well and comfort in working with multiple internal and external teams.

PERSONAL QUALIFICATIONS:

• Bachelor’s Degree in Computer Science/related field or relevant work experience
• Minimum 3 years of software testing experience through a full system development life cycle, including implementing test plans, test cases, and test procedures
• Ability to teach yourself new technologies, processes, and products at a fast pace.

We are conducting interviews for International Business Development Professionals / Corporate sales executive (Desk Job/Inside sales/No field JobAddress:301/302,GraceChamber,Andheri-Kurla Road,Chakala, Andheri East,Mumbai 400069

 Nearest Metro Station: Western Express Highway

 Landmark: Chakala Signal, near gurudwara  

No of Working Days: 5 Days (Monday to Friday)

Salary: Upto 3 Lac + Incentive +International Travelling

Age: Between 18years to 29 years

We request you kindly visit the company web-site before coming for the interview- Website: http://www.synnexgroup.com/">www.synnexgroup.com

JD: Responsibilities

• Reach out to customer leads through cold calling.
• Create and maintain a database of target organization in the assigned market 
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Continuously improve through feedback
• attending trade exhibitions, conferences and meetings
• To be able to work with a team and achieve the desired results  

Skills and Qualifications:

• Qualifications required: A Graduation and above
• Minimum Experience Required: 0-1 Years
• The ability to handle customers efficiently
• Possess excellent English communication skills
• Negotiation Skills

Having high degree of self-motivation and ambition 

Note : Please come in formal with updated Resume

Note: Please ignore, If you have attended an interview in last 6 month. Kindly refer your friend and colleagues. 

Regards
 
Dolly Rai

_____________________
SYNNEX GROUP