Customer Support Executive

About the Role :

As the Executive Assistant to the CMO, you will play a pivotal role in supporting the CMO in managing daily activities, ensuring smooth operations, and facilitating effective communication. This position requires a high level of professionalism, discretion, and organizational skills. The successful candidate will be a proactive problem solver with the ability to anticipate needs and execute tasks efficiently.

Responsibilities:

• Calendar Management: Coordinate and manage the CMO's schedule, including meetings, appointments, and travel arrangements. Prioritize and schedule activities to ensure optimal use of the CMO's time.

• Communication and Correspondence: Act as the primary point of contact between the CMO and internal/external stakeholders. Draft and proofread emails, letters, reports, and other documents on behalf of the CMO.

• Information Management: Maintain confidentiality and handle sensitive information with discretion. Organize and manage files, records, and documents to facilitate easy access and retrieval.

• Reports and Special Projects: Coordinate with various departments to gather information and updates on key projects. Assist in the execution of initiatives as directed by the CMO and department heads.

• Meeting Preparation and Follow-up: Prepare agendas, materials, and documentation for meetings attended by the CMO. Attend meetings, take minutes, and follow up on action items to ensure timely completion.

• Relationship Management: Build and maintain positive relationships with internal and external stakeholders. Serve as a liaison between the CMO and other team members, providing support and fostering effective communication.

• Problem Solving: Proactively identify challenges and offer solutions to enhance the CMO's productivity and efficiency.

Note: This position is for one of our Client based out in Noida and requires 6 days of work from the office

About the company

Adia makes clinicians better diagnosticians. Adia Health revolutionizes clinical decision support by enhancing diagnostic accuracy and personalizing care. It modernizes the diagnostic process by automating optimal lab test selection and interpretation, utilizing a combination of expert medical insights, real-world data, and artificial intelligence. This approach not only streamlines the diagnostic journey but also ensures precise, individualized patient care by integrating comprehensive medical histories and collective platform knowledge. 

Position Overview 

We are seeking a highly skilled backend engineer specializing in integrations and platform development to join our dynamic team. The ideal candidate will have a background working in a complex domain and have a proven track record of success. This role requires a deep understanding of backend technologies, strong problem-solving skills, and the ability to collaborate effectively with cross-functional teams. 

Key Responsibilities 

1. Design, implement, and maintain scalable and secure integrations with third-party systems and APIs to enable seamless data exchange and functionality. 
2. Develop and maintain internal platform services and APIs to support various product features and business requirements. 
3. Collaborate with cross-functional teams to ensure smooth integration of backend services with user-facing applications. 
4. Work closely with product managers and stakeholders to understand integration requirements and translate them into technical solutions. 
5. Identify opportunities for performance optimization, scalability improvements, and system enhancements within the integration and platform infrastructure. 
6. Implement monitoring, logging, and alerting solutions to ensure the reliability and availability of integration services and platform components. 
7. Experience with HL7/FHIR is a huge plus. 

Qualifications 

• Bachlor's degree in Computer Science, Engineering, or a related field 
• Proven experience (5+ years) in backend development with expertise in building integrations and platform services 
• Proficiency in Node.js, JavaScript, TypeScript, MongoDB, SQL, noSQL, AWS (or other cloud providers like GCP or Azure) 
• Strong problem-solving skills and the ability to collaborate effectively with cross-functional teams in an agile environment 
• Experience working in a complex domain, ideally U.S. Healthcare 
• English fluency required 

We are seeking a Salesforce Application Tester. Testing applications developed in Salesforce and Amazon Connect platform to become an integral part of our team! You will develop software test scenarios, test cases, test scripts and execute the same in order to identify software issues.

Responsibilities:

• Ability to develop software test scenarios, test cases, test scripts with detailed steps, and execute them.
• Knowledge of testing the applications developed in Salesforce Service Cloud, Amazon Connect.
• Devise and implement test strategies that adequately assess all software aspects.
• Investigate and recreate reported defects.
• Work with other engineers to troubleshoot and resolve coding issues.
• Track and document all testing defects and resolutions.
• Participate in the design and development for test automation and support.

Requirements:

• Previous experience in software development, quality assurance, or other related fields.
• Candidate must possess a bachelor’s degree or equivalent university degree.​
• Familiarity with relational databases such as MySQL, Oracle, and SQL Server.
• Strong root-cause analysis skills.
• Deadline and detail-oriented.

Benefits:

• Work Location: Remote
• 5 days working

You can apply directly through the link: https://zrec.in/o0AQg?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

Required Skill Set-

Project experience in any of the following - Data Management,

Database Development, Data Migration or Data Warehousing.

• Expertise in SQL, PL/SQL.

Role and Responsibilities -

• Work on a complex data management program for multi-billion dollar

customer

• Work on customer projects related to data migration, data

integration

•No Troubleshooting

• Execution of data pipelines, perform QA, project documentation for

project deliverables

• Perform data profiling, data cleansing, data analysis for migration

data

• Participate and contribute in project meeting

• Experience in data manipulation using Python preferred

• Proficient in using Excel, PowerPoint

 -Perform other tasks as per project requirements.

What you need to have: