Job Role: Customer Support Executive
Location: HSR Layout; Bangalore
Employment Type: Permanent & Full time
Years of Experience: 1 to 3 years
Salary: As per industry standards
Job Summary:
About the role: Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.
Roles & Responsibilities:
• Handling customer queries and managing customer coordination
• Approach all queries with customer centric attitude
• Manage data and MIS reports
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Qualifications
1. Min 1 to 3 years’ experience in a customer support role
2. Can handle voice and non-voice process (chat, email, phone)
3. Excellent interpersonal skills
4. Excellent written and oral communication skills in English and Hindi
5. A quick learner
6. Ability to make high quality decisions & Multi tasks.
Why Join CNH?
- Be part of a fast-growing organization that prioritizes employee health and well-being.
- Collaborative and inclusive work culture.
- Opportunities for professional growth and development.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Connect and Heal
About
Company social profiles
Similar jobs
Position Responsibilities
● Answer technical support phone calls on software/hardware.
● Respond in writing via email to cases entered into an online self service portal.
● Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.
● Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.
● Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.
● Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.
● Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.
● Periodic Installation and Training of software/hardware for clients via remote connection.
Position Requirements
● Able to work patiently with end-users of both a technical and non-technical background.
● Strong team player and solution oriented.
● Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.
● Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.
Knowledge and Skill Requirements
● Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)
● Basic Working knowledge of PC networking, including Network+
● Familiarity with PC remote control software.
● Familiarity with google workspace, including docs, sheets, gmail
● Good analytical problem solving skills.
● Experience with the standard MS Office suite, including MS Word, Excel and Access.
● Experience with iPadOS, iOS, MacOS, Android
Adobe Illustrator- Design and execute layouts/marketing assets for homepage features, landing pages, digital marketing, social media, site banners, packaging, product labels, newsletters, mobile, email blasts, etc.
- Compressing the banners and ensuring that the page load speed is correct.
- Producing and editing imagery and Motion graphics.
- Create artwork that is culturally related and intriguing the target audience to insure a high click rate and engagement.
- Coordinate with multiple departments and Work with Creative copywriter on all creative projects
- Integration of content programs with brand campaigns to drive brand to demand.
- Knowledge & experience of graphic design for products, website, advertisement, etc.
- Ensure that the customer journey is user friendly by creating visuals that are high in quality and clear to the customer
- Participate in brainstorming sessions for umbrella campaigns that will require market research and constant swot analysis.
- Focusing on building the brand name through creative artwork.
- The candidate must be excellent in motion graphics and video creation.
- Must have hands-on experience in photoshop and illustrator.
- Must be a team player with a creative mindset
JavaJob Title: Java Developer (Immediate Joiners Only)
Experience: 5+ Years
Work Locations: Pune, Gurgaon, Noida, Bangalore, Ahmedabad
Work Mode: Hybrid
Joining: Immediate Joiners / Candidates who have completed their notice period only
About Us
At Deqode, we build high-performing engineering teams for cutting-edge technology solutions. We are currently looking for experienced Java Developers who are passionate about scalable systems, clean code, and modern architectures.
Key Responsibilities:
- Design, develop, test, and maintain Java-based applications using Java 8 and Spring Boot
- Build robust RESTful APIs and integrate with third-party services
- Work on microservices architecture, including containerization and orchestration
- Ensure the performance, quality, and responsiveness of applications
- Identify bottlenecks and bugs and devise solutions to these problems
- Participate in code reviews and contribute to technical discussions
- Collaborate with cross-functional teams to define and deliver new features
- Write unit and integration tests to maintain code quality
Mandatory Skills:
- Strong hands-on experience with Java 8 or above
- In-depth knowledge of Spring Boot and Microservices architecture
- Experience in developing RESTful APIs
- Proficient in object-oriented design principles and software design patterns
- Good understanding of databases (SQL/NoSQL)
- Familiarity with version control tools like Git
- Exposure to CI/CD practices and tools
Good to Have:
- Knowledge of containerization (Docker, Kubernetes)
- Experience with messaging queues (Kafka, RabbitMQ)
- Cloud exposure (AWS/Azure/GCP)
- Basic knowledge of unit testing frameworks like JUnit, Mockito
Company Description
UpSolve is a Gen AI and Vision AI startup that helps businesses solve their problems by building custom solutions that drive strategic business decisions. Whether your business is facing time constraints or a lack of resources, UpSolve can help. We build enterprise grade AI solutions with focus on increasing ROI.
Role Description
This is a full-time hybrid role for a Business Analyst located in Mumbai.
Please note: This is an onsite role and good communication skills are expected (oral + written)
Responsibilities
1. Understand existing system integrations for the client.
2. Map and identify gaps in existing systems.
3. Ideate, Advise and Implement AI Solutions to optimize business process.
4. Collaborate with multiple teams and stakeholders.
Qualifications
- MBA with focus on Business Analytics or Bachelor's degree in Computer Science or IT
- Minimum 4 Years of Experience
- Strong written, verbal and collaboration skills
- Immediate Joiner (Less than 5 days)
Work Location: Mumbai, Work from Office
Vue.js
AngularJS (1.x)
Angular (2+)
React.js
JavascriptCygner Technolabs Pvt. Ltd. is a dynamic and innovative IT company dedicated to delivering cutting-edge solutions to our clients worldwide. We are seeking a talented and experienced PHP Developer to join our growing team.
Roles & Responsibilities:
· Develop and maintain PHP based web applications.
· Collaborate with cross-functional teams to define, design, and implement new features.
· Maintain and enhance existing web applications.
· Troubleshoot, debug, and optimize code to ensure optimal performance.
· Stay updated on emerging industry trends and technologies.
Skills Required:
· Proven experience as a PHP Developer or similar role.
· Strong proficiency in PHP and MySQL.
· Knowledge of front-end technologies such as HTML, CSS, and JavaScript.
· Familiarity with version control systems (Git).
· Understanding of database design and optimization.
· Excellent problem-solving and communication skills.
· Ability to work both independently and collaboratively in a team environment.
Required Experience: 1+ Year
Preferred Location: Rajkot
Educational Qualification: BE Computer Science, BE IT, B Tech Computer, M Tech Computer, MCA, BCA, M.Sc. IT, B.Sc. IT or a related field.
Java
Spring BootMust-Have Technology Skills:
- OOP Concept, Java 8+, Spring Boot, API development, Agile Scrum knowledge, Strong Databases design concepts of RDBMS, and capable of writing and optimizing complex queries.
Good understanding of any Database tool e.g. Postgres, MySQL, etc., - DevOps basic knowledge e.g. implementation of logging in the code, Application Performance Management.
- Basic API & Application security, and Basics of tuning application performance.
- Basic Understanding of DevOps concepts e.g. CI & CD, Deployment lifecycle, Basic understanding of unit testing concepts e.g. TDD (test-driven development).
- A basic understanding of Microservices patterns
- A basic understanding of Java scripting.
- Good understanding of UI Frameworks like Angular 8+
Must-Have Soft Skills:
- Verbal & Written English communication, Good Problem-solving skills,
- Good Planning skills,
- Team Player,
- Good leadership skills
- Good written and verbal communication
Job Description
- Good experience as a full-stack developer in DB-centric applications and should be able to write and optimize complex database queries
- Requirement gathering & understanding, effort estimation, technical design, project planning, and monitoring in an Agile environment.
- Work proactively & independently to address project requirements, and articulate issues/challenges with enough lead time to address project delivery risks.
- Providing expertise in technical analysis and solving technical issues during project delivery.
- Customer interfacing - understand customer requirements, and propose technical solutions.
- Full Software Development Lifecycle (Agile).
- Code reviews, test case reviews and ensure code developed meets the requirements.
- Component Design/ Coding/ Unit Testing/ Debugging / Test Driven Development / Continuous Integration.
- Carry out adaptive changes necessitated by changes in Business Requirements and Technology
NodeJS (Node.js)React.jsJavascriptArtium Academy is the first of its kind online music academy with an Academic Board featuring the industry greats - Sonu Nigam, Shubha Mudgal, KS Chitra, Aruna Sairam, Aneesh Pradhan, Raju Singh, Loius Banks, Gino Banks & Ananth Vaidyanathan.
At Artium Academy, our mantra is to provide an advanced learning platform, packed with virtual tools, enabling users to learn music in a fun and interactive way!
Making music available to everyone. We pride ourselves in being a company driven by technology. Music is the beating heart of our platform, while tech is the brainpower enabling innovative ideas of engaging with our students & teachers.
The Opportunity
ARTIUM is looking for a Full Stack Developer
What You’ll Do
• Architect, design, build and deploy technology solutions at scale
• Understand business problems and suggest technology solutions.
• Raise the bar on sustainable engineering by improving best practices, producing best in class of code, documentation, testing and monitoring.
• Estimate effort, identify risks and plan execution.
• Hands-on experience using JavaScript ES6, Working in Node JS, Developing and Deploying applications in Cloud environment
• Solid experience in developing & integrating backend RESTful services with Client/UI side technologies with loosely coupled, flexible solutions. Good understanding of Clean
• Architecture, Micro services, and Design patterns
• Strong with databases and Query tuning techniques to improve performance
• Good knowledge of client-side scripting using JavaScript, ReactJS, Android and iOS
• Good Understanding of Database design techniques (such as normalization)
• Good understanding of CI/CD practices and tools.
• Partner with Product Managers and Business owners to define key components of the overall strategy.
• Experience in AWS Cloud Technologies and Stacks like AWS Lambda, SQS, Storage, Media and Cache Management
• Strong desire to drive change, and ability to adapt to change quickly. Proficient in new and emerging technologies.
• Exceptional communication and interpersonal skills - including negotiation, facilitation, and consensus-building skills; ability to influence and persuade, without direct control
What We Offer You
• Hike on your Current CTC + Performance Based Stock Options
• Become a part of the Pilot Batch and cherish the opportunity of witnessing and even contributing to the setting up of the systems & processes.
• Make consistent, significant opportunistic contributions, and be privileged to grow with the company at a rampant speed
• With a flat hierarchy, enjoy the liberty of working directly under the guidance of stellar leaders.
JavaSpring Bootskills needed:
java
springboot
microservices
kafka/rabbitmq
jpa
We are looking for ETL Developer for Reputed Client @ Coimbatore Permanent role
Work Location : Coimbatore
Experience : 4+ Years
Skills ;
- Talend (or)Strong experience in any of the ETL Tools like (Informatica/Datastage/Talend)
- DB preference (Teradata /Oracle /Sql server )
- Supporting Tools (JIRA/SVN)
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon