Job Role: Customer Support Executive
Location: HSR Layout; Bangalore
Employment Type: Permanent & Full time
Years of Experience: 1 to 3 years
Salary: As per industry standards
Job Summary:
About the role: Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.
Roles & Responsibilities:
• Handling customer queries and managing customer coordination
• Approach all queries with customer centric attitude
• Manage data and MIS reports
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Qualifications
1. Min 1 to 3 years’ experience in a customer support role
2. Can handle voice and non-voice process (chat, email, phone)
3. Excellent interpersonal skills
4. Excellent written and oral communication skills in English and Hindi
5. A quick learner
6. Ability to make high quality decisions & Multi tasks.
Why Join CNH?
- Be part of a fast-growing organization that prioritizes employee health and well-being.
- Collaborative and inclusive work culture.
- Opportunities for professional growth and development.
Shubham Vishwakarma
Full Stack Developer - Averlon
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Relevant Experience (In years): 4+ Years
Job Location: Mumbai
Skill: Java 8+, Spring Boot, Spring MVC, Angular JS, JSP, Servlet, JPA/Hibernate, REST Web service, SOAP web service, JQuery, Ajax, HTML5, CSS3, Java Script, JSON, Junit, MySQL, SVN/GIT,Genkins.
Role Category: Software Development
Education: BE / BTech in Any Specialization, MCA
Desired Competencies (Technical / Behavioral Competency)
- Has experience working on backend technologies Spring MVC, Spring Boot, and Spring JPA.
- Has experience working on Frontend technologies Angular, CSS, HTML, and JavaScript / JQuery
- Hands-on experience of MYSQL Database.
- Knowledge of containerization tools like Docker and Kubernetes.
- Good verbal and written communication and collaboration skills to effectively communicate with both business and technical teams.
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Partner with banks to understand their business/product
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Do you prefer to get speeding tickets or parking tickets?
Because at Cogoport we are speeding ahead to do something remarkable for the world. We are trying to solve the Trade Knowledge and Execution Gap, which is currently widening and preventing trade to the tune of $3.4 trillion annually. This Gap has enormous economic as well as human impact and disproportionately hits small and medium businesses globally.
The team at Cogoport is working on developing a new category, the Global Trade Platform, that helps companies discover and connect with appropriate trade partners, optimize shipping and logistics options and costs, and improve cash management and cash flow.
Cogoport is currently in hypergrowth mode. We are proud to have been named an Asia-Pacific High-Growth Company by the Financial Times and an Indian Growth Champion by the Economic Times. We are aiming to reach an annualized revenue of $1 billion (7700 Crores INR) by this summer and are hiring over 500 additional employees. We are currently hiring in Mumbai, Gurgaon, Chennai and Bangalore.
Cogoport Culture: We have two core values at Cogoport—Intrapreneurship and Customer-centricity. If you share these values and are a hard worker who is willing to take risks (and occasionally get a speeding ticket), you can make a huge impact and propel your career in an endless number of directions with Cogoport.
Cogoport Leadership
https://www.linkedin.com/in/purnendushekhar/">https://www.linkedin.com/in/purnendushekhar/
https://www.linkedin.com/in/amitabhshankar/">https://www.linkedin.com/in/amitabhshankar/
Life at Cogoport: It’s rare to be able to join a company that can give you the resources, support and technology you need to break new ground and see your ideas come to life. You’ll be surrounded by some of the smartest engineers and commercial specialists in India and the Asia Pacific Region.
With huge growth and the right entrepreneurial mindset, comes huge opportunities! So, wherever you join us, you’ll be able to dream, deliver better and brighter solutions, and speed ahead with the possibility to propel your career forward in endless directions as our company continues to grow and expand.
For more insights about the company: https://cogoport.com/about">https://cogoport.com/about
Why Cogoport?
International Trade can be complicated at times and every day brings new challenges and opportunities to learn. When we simplify international trade, it empowers and affects every human being on the face of this earth. Seven billion people - one common problem.
As a part of the Talent team at Cogoport, you will get an opportunity to be a part of an industry-wide revolution in the world of shipping and logistics by collaborating with other brilliant minds to resolve real world on-ground challenges. You will have a direct impact on the revenue and profitability growth for the organization.
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Good to have:
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Position: Project Manager
Skill Sets and capabilities:
Should have worked as project manager or project lead at least for 2 yrs.
Total 6yrs+IT experience
Good knowledge of insurance
Excellent knowledge of SDLC
Decent communication skill
Good on project planning, effort estimation and costing
Good in people management (should have handled min 5 people team)
Good in client expectation management
Good in technical and functional troubleshooting
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Interested candidates who can join on an immediate basis please share their Resume ASAP
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● Bachelor's degree in Computer Science or equivalent
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● Experience with performance and memory tuning with tools
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon