Customer Support Executive

Job Description for Database Consultant-I (PostgreSQL)

Job Title: Database Consultant-I (PostgreSQL)

Company: Mydbops

About Us:

Mydbops is a trusted leader with 8+ years of excellence in open-source database management. We deliver best-in-class services across MySQL, MariaDB, MongoDB, PostgreSQL, TiDB, Cassandra, and more. Our focus is on building scalable, secure, and high-performance database solutions for global clients. As a PCI DSS-certified and ISO-certified organisation, we are committed to operational excellence and data security.

Role Overview:

As a Database Consultant – I (PostgreSQL Team), you will take ownership of PostgreSQL database environments, offering expert-level support to our clients. This role involves proactive monitoring, performance tuning, troubleshooting, high availability setup, and guiding junior team members. You will play a key role in customer-facing technical delivery, solution design, and implementation.

Key Responsibilities:

• Manage PostgreSQL production environments for performance, stability, and scalability.
• Handle complex troubleshooting, performance analysis, and query optimisation.
• Implement backup strategies, recovery solutions, replication, and failover techniques.
• Set up and manage high availability architectures (Streaming Replication, Patroni, etc.).
• Work with DevOps/cloud teams for deployment and automation.
• Support upgrades, patching, and migration projects across environments.
• Use monitoring tools to proactively detect and resolve issues.
• Mentor junior engineers and guide troubleshooting efforts.
• Interact with clients to understand requirements and deliver solutions.

Requirements:

• 3–5 years of hands-on experience in PostgreSQL database administration.
• Strong Linux OS knowledge and scripting skills (Bash/Python).
• Proficiency in SQL tuning, performance diagnostics, and explain plans.
• Experience with tools like pgBackRest, Barman for backup and recovery.
• Familiarity with high availability, failover, replication, and clustering.
• Good understanding of AWS RDS, Aurora PostgreSQL, and GCP Cloud SQL.
• Experience with monitoring tools like pg_stat_statements, PMM, Nagios, or custom dashboards.
• Knowledge of automation/configuration tools like Ansible or Terraform is a plus.
• Strong communication and problem-solving skills.

Preferred Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent.
• PostgreSQL certification (EDB/Cloud certifications preferred).
• Past experience in a consulting, customer support, or managed services role.
• Exposure to multi-cloud environments and database-as-a-service platforms.
• Prior experience with database migrations or modernisation projects.

Why Join Us:

• Opportunity to work in a dynamic and growing industry.
• Learning and development opportunities to enhance your career.
• A collaborative work environment with a supportive team.

Job Details:

• Job Type: Full-time
• Work Days: 5 Days
• Work Mode: Work From Home
• Experience Required: 3–5 years

Job Title: Quality Assurance Engineer/ Tester

Location: Remote

Experience: 3+ Years

Role Overview

We are seeking an experienced Senior Quality Assurance Engineer to drive test strategy, automation, and end-to-end quality delivery for both Web2 and Web3 applications. The ideal candidate should have hands-on expertise in automation testing, API validation, and blockchain QA, along with strong analytical and leadership skills to guide QA processes and mentor junior testers.

Key Responsibilities

• Design, develop, and execute automated and manual test plans for web and blockchain-based applications.
• Develop robust automation frameworks using Selenium, Cypress, and Java/Python to enhance testing efficiency.
• Perform API testing and validation for Web2 and Web3 integrations using Postman and JMeter, ensuring reliability, accuracy, and performance.
• Test blockchain-related applications including non-custodial wallets, NFT platforms, and decentralized systems, ensuring transaction integrity and on-chain data accuracy.
• Collaborate closely with developers, product managers, and DevOps to ensure seamless CI/CD integration using Git and Jenkins.
• Maintain Requirement Traceability Matrices (RTM) and ensure coverage of business requirements across the QA lifecycle.
• Lead regression, integration, and performance testing cycles to ensure high-quality releases.
• Mentor junior QA engineers, define best practices, and drive continuous improvement across QA processes.
• Work in Agile/Scrum setups, managing sprint QA deliverables and participating in release readiness reviews.

Tools & Technologies

Automation & Testing: Selenium, Cypress, Postman, JMeter

Programming Languages: Java, Python

Version Control: Git, GitHub

CI/CD: Jenkins, Git-based pipelines

Bug Tracking: Jira

Blockchain QA Tools: MetaMask, Etherscan, Hardhat, Truffle (exposure)

Browsers & Platforms: Chrome DevTools

Requirements

• 2–3 years of hands-on QA experience across Web and Blockchain domains.
• Proven expertise in automation, performance, and functional testing using Selenium, Postman, and JMeter.
• Strong understanding of REST APIs, JSON, and CI/CD processes.
• Experience testing blockchain or cryptocurrency-based systems (wallets, NFTs, token transactions).
• Familiarity with Agile methodologies and sprint-based QA practices.
• Excellent problem-solving, analytical, and documentation skills.
• Ability to mentor team members and drive QA strategy improvements.

• Experience in Core Java, CXF, Spring. 
• Experience in spring boot, microservices. 
• Extensive experience in developing enterprise-scale n-tier applications for the financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns. 
• Should have the ability to analyze, design, develop and test complex, low-latency client-facing applications. 
• Good development experience with RDBMS, preferably Sybase database 
• Good knowledge of multi-threading and high volume server side development 
• Experience in sales and trading platforms in investment banking/capital markets 
• Basic working knowledge of Unix/Linux 
• Excellent problem solving and coding skills in Java 
• Strong interpersonal, communication and analytical skills. 
• Should have the ability to express their design ideas and thoughts. 

Data Governance Lead

About Kanerika

Who we are:

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

Awards and Recognitions

Kanerika has won several awards over the years, including:

CMMI Level 3 Appraised in 2024.

Best Place to Work 2022 & 2023 by Great Place to Work®.

Top 10 Most Recommended RPA Start-Ups in 2022 by RPA today.

NASSCOM Emerge 50 Award in 2014.

Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture.

Recognized for ISO 27701, 27001, SOC2, and GDPR compliances.

Featured as Top Data Analytics Services Provider by GoodFirms.

Working for us

Kanerika is rated 4.6/5 on Glassdoor, for many good reasons. We truly value our employees' growth, well-being, and diversity, and people’s experiences bear this out. At Kanerika, we offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. From our inclusive hiring practices and mandatory training on creating a safe work environment to our flexible working hours and generous parental leave, we prioritize the well-being and success of our employees. Our commitment to professional development is evident through our mentorship programs, job training initiatives, and support for professional certifications. Additionally, our company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us at Kanerika and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. See the benefits section below for the perks you’ll get while working for Kanerika.

Locations

We are located in Austin (USA), Singapore, Hyderabad, Indore and Ahmedabad (India).

What You Will Do:

As a Data Governance Lead at Kanerika, you will be responsible for defining, leading, and operationalizing the data governance framework, ensuring enterprise-wide alignment and regulatory compliance.

Key Responsibilities:

1. Governance Strategy & Stakeholder Alignment

- Develop and maintain enterprise data governance strategies, policies, and standards.

- Align governance with business goals: compliance, analytics, and decision-making.

- Collaborate across business, IT, legal, and compliance teams for role alignment.

- Drive governance training, awareness, and change management programs.

2. Microsoft Purview Administration & Implementation

- Manage Microsoft Purview accounts, collections, and RBAC aligned to org structure.

- Optimize Purview setup for large-scale environments (50TB+).

- Integrate with Azure Data Lake, Synapse, SQL DB, Power BI, Snowflake.

- Schedule scans, set classification jobs, and maintain collection hierarchies.

3. Metadata & Lineage Management

- Design metadata repositories and maintain business glossaries and data dictionaries.

- Implement ingestion workflows via ADF, REST APIs, PowerShell, Azure Functions.

- Ensure lineage mapping (ADF → Synapse → Power BI) and impact analysis.

We are looking for a (Human Resources) HR Generalist to join our team and implement various human resources programs.

0-5 years of experience in a relevant HR role.

Self-starter with strong project management skills, capable of multitasking and meeting tight deadlines.

Good experience in employee relation, HR policies and recruitment.

Excellent communication and interpersonal skills.

Proficiency in MS Office, particularly advanced Excel and Word. Experience with global HR tools (e.g., Odoo) is a plus.

Strong problem-solving abilities, quick learner, and a people-oriented individual.

Passion for continuous improvement and experimentation, with the ability to be data-driven, analytical, and measure the business impact of solution.

Responsibilities

Partner with the business on key HR programs and initiatives, including onboarding, offboarding, HR systems, data analysis, leave management, and employee engagement.

Provide HR support for all onboarding and offboarding processes, including documentation related to employees.

Maintain strong attention to detail with data, and seek ways to continuously improve and automate practices, processes, and systems.

Operate effectively in a fast-paced environment, while remaining calm and ensuring that tasks are completed efficiently.

Strategize, initiate, and lead all employee engagement and diversity-related activities on the ground.

Serve as the first point of contact for all employees, addressing queries related to payroll, benefits, leave, and other concerns.

Review and analyze business metrics and documentation, including data on employee benefits, salary structures, and payroll practices, and recommend improvements.

Coordinate with Global people team to provide support, guidance and resolve their queries.

Focus on employee engagement and surveys, maintaining data, analyzing results and gaps, and suggesting improvements.

Act as a change agent in managing organizational change smoothly.

🧑‍💼 Position: Telesales Executive

📍 Location: New Delhi – 110044

💼 Industry: BPO / Telesales / Voice Process

🗣️ Language Requirement: Bengali (Fluent)

✅ Key Requirements:

1. Minimum Qualification: 12th Pass (Higher Secondary)
2. Experience: Minimum 1 year of experience in an outbound sales process
3. Strong communication and convincing skills
4. Excellent verbal clarity and diction
5. Ability to handle high call volumes and customer interaction confidently

⭐ Preferred Skills:

• Fluency in Bengali is mandatory
• Prior experience in BPO voice processes is preferred

💰 Compensation:

• ₹25,000 CTC + Attractive Incentives
• Performance-based incentive structure

Field Sales,

Customers for generating business through DSA's and connectors

Accountable for driving the assigned sales targets.

Job Title: Senior .NET Developer

Location: Kolkata

Job Type: Full-time

Experience: 8-15 years

Job Description:

We are seeking a highly skilled Senior .NET Developer with 8 -15 years of experience to join our team. The ideal candidate will have a strong command of .NET development and excellent communication skills to effectively collaborate with cross-functional teams and stakeholders.

Responsibilities:

• Lead the design, development, testing, and deployment of high-quality .NET applications.
• Mentor junior developers and provide technical guidance and support.
• Collaborate with project managers, business analysts, and stakeholders to gather requirements, define project scope, and contribute to system architectural design and planning discussions.
• Communicate effectively with team members, stakeholders, and clients to understand project requirements, provide updates on project progress, and participate in Code Reviews with Peers/Technical Lead.
• Stay updated with the latest technologies, trends, and developments in .NET development and implement best practices, coding standards, and design patterns to ensure robust and scalable solutions.
• Troubleshoot and debug issues to maintain the stability and performance of existing applications, identify issues, conduct root cause analysis, and recommend/implement solutions.
• Document technical specifications, system architecture, and development processes, and develop relevant documentation around the solutions.
• Estimate and develop scalable solutions using .Net technologies in a highly collaborative agile environment with strong experience in C#, ASP.net Core, Web API, Develop SP, query, and table schema in SQL Server, and perform unit, integration and system testing to ensure quality release of the product.
• Contribute to system architectural design and planning discussions.
• Take initiative and ownership to drive development projects and invest in self-development.
• 4-6 years of experience designing and developing n-tier Web applications using .Net Framework, .Net Core, ASP.Net, WCF and C#, MVC 4/5 Web Development, RESTful API Services, Web API and JSON.
• Exposure to Agile Scrum and associated framework, User Stories/product backlog, and TFS/JIRA Usage.
• Knowledge of scripting frameworks like ReactJS, and experience with source control like Git or Bitbucket is preferred.
• Proven experience with AJAX, jQuery, JavaScript, and CSS, knowledge of SOLID principles, and working experience with design principles including design patterns.
• Good exposure to one or more implementations of CI & CD using Jenkins, and Docker containerization.
• Knowledge of API development with an understanding of HTTP and REST architecture.

Eligible Criteria:

• Excellent verbal and written communication and organizational skills, keen attention to detail, and multi-tasking abilities.

· Bachelor's degree in Computer Science, Engineering, or a related field.

· 5-10 years of professional experience in .NET development.

· Extensive knowledge and experience with C#, ASP.NET, MVC, Web API, and SQL Server.

· Proficiency in Azure cloud & related environments

· Experience working in Agile methodologies and collaborative team environments.

· Excellent problem-solving skills and attention to detail.

· Ability to work independently and as part of a team, with a proactive and positive attitude.

· Familiarity with front-end technologies such as HTML5, CSS3, JavaScript, and frameworks like ReactJS is a plus.

· Certifications in .NET development or related technologies are desirable but not required.

Benefits: Salary as per Market standard, PF, Medical insurance for permanent employees.

Employment Type

Full-time