Job Role: Customer Support Executive
Location: HSR Layout; Bangalore
Employment Type: Permanent & Full time
Years of Experience: 1 to 3 years
Salary: As per industry standards
Job Summary:
About the role: Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.
Roles & Responsibilities:
• Handling customer queries and managing customer coordination
• Approach all queries with customer centric attitude
• Manage data and MIS reports
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.
Qualifications
1. Min 1 to 3 years’ experience in a customer support role
2. Can handle voice and non-voice process (chat, email, phone)
3. Excellent interpersonal skills
4. Excellent written and oral communication skills in English and Hindi
5. A quick learner
6. Ability to make high quality decisions & Multi tasks.
Why Join CNH?
- Be part of a fast-growing organization that prioritizes employee health and well-being.
- Collaborative and inclusive work culture.
- Opportunities for professional growth and development.
Shubham Vishwakarma
Full Stack Developer - Averlon
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We seek an experienced Lead Data Scientist to support our growing team of talented engineers in the Insurtech space. As a proven leader, you will guide, mentor, and drive the team to build, deploy, and scale machine learning models that deliver impactful business solutions. This role is crucial for ensuring the team provides real-world, scalable results. In this position, you will play a key role, not only by developing models but also by leading cross-functional teams, structuring and understanding data, and providing actionable insights to the business.
What We’re Looking For
● Proven experience as a Lead Machine Learning Engineer, Data Scientist, or a similar role, with extensive leadership experience managing and mentoring engineering teams.
● Bachelor’s or Master’s degree in Computer Science, Data Science, Mathematics, or a related field.
● Demonstrated success in leading teams that have designed, deployed, and scaled machine learning models in production environments, delivering tangible business results.
● Expertise in machine learning algorithms, deep learning, and data mining techniques, ideally in an enterprise setting.
● Hands-on experience with natural language processing (NLP) and data extraction tools.
● Proficiency in Python (or other programming languages), and with libraries such as Scikit-learn, TensorFlow, PyTorch, etc.
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What You’ll Be Doing
● Lead and mentor a team of strong Machine Learning Engineers, synthesizing their skills and ideas into scalable, impactful solutions.
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Candidates not located in Hyderabad will not be taken into consideration.
Key Responsibilities:
1. Experience as a Technical / Enterprise Architect with strong knowledge of technologies /
paradigms such as AI/ML, Micro-services, REST APIs, using MEAN /MERN & MongoDB
2. Experience in defining and implementing and managing Cloud infrastructure
3. Experience in setting up Architecture and technology vision and adoption of technology
advancements into product delivery
4. Should have worked with key technology partners in architecting various solutions
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6. Setting best practices across coding process
7. Experience in establishing Enterprise technology standards and architecture review
board for governance of Technology & Architectural changes and roadmap
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Requirements:
1. Experience in Fintech and B2C SaaS applications
2. Proven experience as a Technical Architect or Project Manager
3. Hands-on experience with software development and system administration
4. Understanding of strategic IT solutions
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7. Familiarity with various operating systems (eg Windows, UNIX) and databases (eg
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Responsibilities
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Requirements
- Bachelor’s degree in computer science, software engineering, or a similar field.
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Good to have
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What we offer
- An environment conducive to high-paced learning.
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Rigi is a purpose-driven platform designed for creators, influencers, and celebrities to grow, manage, and monetize their communities. Our mission is to empower both established and aspiring online creators to flourish by pursuing their passions. We envision a world where everyone can achieve success by doing what they love.
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By joining our team, you'll be part of building the next 100 million-user rocketship. Collaborate alongside passionate leaders with a history of building and scaling successful companies, all while making a meaningful impact by empowering individuals to achieve success through their passions.
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If you enjoy rolling up your sleeves in an operationally intense startup environment, and if you love connecting the dots in complex patterns to discover new opportunities, this role is for you.
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Competencies –
1.Bachelor's or master’s degree in a quantitative discipline with 7+ years of relevant experience.
2.Proficiency with digital marketing platforms and technologies - Adwords,
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Website https://www.pwc.com/">https://www.pwc.com/
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provide valuable fixes to our product development teams to the issues you’ve found during exhaustive test runs
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work with product and field teams to make sure our customer simulations match the expectations and can provide valuable feedback to our customers
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do innovative work - Cloudera pushes the frontier of big data & distributed computing, as our track record shows. We work on high-profile open source projects, interacting daily with engineers at other exciting companies, speaking at meet-ups, etc.
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be a part of a great culture - Transparent and open meritocracy. Everybody is always thinking of better ways to do things, and coming up with ideas that make a difference. We build our culture to be the best workplace in our careers.
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strong knowledge in at least 1 of the following languages: Java / Python / Scala / C++ / C#
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hands-on experience with at least 1 of the following configuration management tools: Ansible, Chef, Puppet, Salt
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confidence with Linux environments
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ability to identify critical weak spots in distributed software systems
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experience in developing automated test cases and test plans
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ability to deal with distributed systems
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solid interpersonal skills conducive to a distributed environment
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ability to work independently on multiple tasks
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self-driven & motivated, with a strong work ethic and a passion for problem solving
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innovate and automate and break the code
The right person in this role has an opportunity to make a huge impact at Cloudera and add value to our future decisions. If this position has piqued your interest and you have what we described - we invite you to apply! An adventure in data awaits.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon