
Reporting to our global VP of Commercial the Customer Success team lead will be responsible for all aspects of customer success, including:
- Successful onboarding of professionals to buy their first pack
- Delivery of a high standard of customer success maintaining a single view per customer across channels
- Defining and leading the implementation of our customer success policies
- Selection and management of our customer success software
- Maintenance of the help site(s) and template responses - updating as new features become available
- Recruitment, training, and performance management of customer success staff
Requirements
- Experience in a high volume customer service environment
- Experience hiring and developing customer success staff
- A can-do attitude to get things done efficiently and resolve user queries in a single contact
- Excellent communication style and ability to stay calm under pressure
Desirable
- Knowledge of customer success platforms and how they work

Similar jobs
Job Title: Technology Intern
Location: Remote (India)
Shift Timings:
- 5:00 PM – 2:00 AM
- 6:00 PM – 3:00 AM
Compensation: Stipend
Job Summary
ARDEM is looking for enthusiastic Technology Interns from Tier 1 colleges who are eager to build hands-on experience across web technologies, cloud platforms, and emerging technologies such as AI/ML. This role is ideal for final-year students (2026 pass-outs) or fresh graduates seeking real-world exposure in a fast-growing, technology-driven organization.
Eligibility & Qualifications
- Education:
- B.Tech (Computer Science) / M.Tech (Computer Science)
- Tier 1 colleges preferred
- Final semester students pursuing graduation (2026 pass-outs) or recently hired interns
- Experience Level: Fresher
- Communication: Excellent English communication skills (verbal & written)
Skills Required
Technical & Development Skills
- Basic understanding of AI / Machine Learning concepts
- Exposure to AWS (deployment or cloud fundamentals)
- PHP development
- WordPress development and customization
- JavaScript (ES5 / ES6+)
- jQuery
- AJAX calls and asynchronous handling
- Event handling
- HTML5 & CSS3
- Client-side form validation
Work Environment & Tools
- Comfortable working in a remote setup
- Familiarity with collaboration and remote access tools
Additional Requirements (Work-from-Home Setup)
This opportunity promotes a healthy work-life balance with remote work flexibility. Candidates must have the following minimum infrastructure:
- System: Laptop or Desktop (Windows-based)
- Operating System: Windows
- Screen Size: Minimum 14 inches
- Screen Resolution: Full HD (1920 × 1080)
- Processor: Intel i5 or higher
- RAM: Minimum 8 GB (Mandatory)
- Software: AnyDesk
- Internet Speed: 100 Mbps or higher
About ARDEM
ARDEM is a leading Business Process Outsourcing (BPO) and Business Process Automation (BPA) service provider. With over 20 years of experience, ARDEM has consistently delivered high-quality outsourcing and automation services to clients across the USA and Canada. We are growing rapidly and continuously innovating to improve our services. Our goal is to strive for excellence and become the best Business Process Outsourcing and Business Process Automation company for our customers.
Job Role: Wealth Management Associate.
Job Location: Gurugram (Onsite)
Job Type: Full Time.
Relevant Experience:
- Minimum 6 months experience in wealth management operations, equity research, or investment advisory support.
- Exposure to equities, ETFs, mutual funds, and crypto instruments.
- Experience in portfolio analysis, market research, and client reporting.
- Familiarity with corporate actions, dividends, NAV movements, and financial statements.
- Experience working with RM teams / PMS / AIF setups preferred
Key Skills:
- Capital markets & investment products knowledge
- Equity & fund analysis
- Financial statement analysis
- Advanced Excel & MIS
- NISM certification preferred
Role – Business Development Executive (F/M/X)
Experience – 3+ Years
Position - Work from Office
About Us
Join a team that wants to make the impossible possible
- We are Vitec, a company full of talents, tech nerds, and motivated people who work on our vision every day with dedication and conviction.
- Our vision is to become the 360° Software Development Partner of customers worldwide. If you get that, we got you:
- We offer everyone a professional environment with great opportunities to improve their skills, learn new trending technologies/methods, and become part of a caring family of goal-getters!
- As 360°Software Development Partner, we build and maintain unique and complex solutions with a team of great individuals who love their work and who know responsibility not only from hearing it but who living it. For this reason, we only hire the best and most motivated.
- Joining Vitec means becoming a member of the family and making the impossible possible every day.
About You
As an experienced Business Development Executive, you will be responsible for developing, maintaining, and growing sales strategies/channels to connect with potential clients. You will generate meaningful leads, create together with our Solution Architects solutions for clients, and seal the deal. You will work closely together with the management to enable long-term partnership and growth processes. You will make the impossible possible!
What do you need to bring?
- 3+ years of proven experience in the business development area.
- Strong understanding of building, maintaining, and scaling sale strategies in the IT area.
- Strong knowledge of bidding platforms like Upwork and Fiverr.
- Solid technical knowledge about how IT Solutions such as mobile Apps, web Apps, websites, and server infrastructures are built is a very big plus point.
- Strong communication and interpersonal skills for building meaningful relationships with clients.
- Strong customer service and sales skills for generating leads.
- Advanced presentation and persuasive skills.
- Advanced decision-making and problem-solving skills.
- Highly motivated to achieve results in my responsibility from scratch to the highest satisfaction.
- Sharing knowledge with others and helping others to grow is a matter of course for you.
- Very good English skills in written and spoken.
A day in the life of our Business Development Executive
- Attracting new clients by innovating and overseeing the sales process for the business.
- Working with management to identify and manage company risks that might prevent growth.
- Identifying and researching opportunities that come up in new and existing markets.
- Preparing and delivering pitches and presentations to potential new clients.
- Communicating with clients to understand their needs and offer solutions to their problems.
- Building high-level technical concepts together with the team to create meaningful proposals.
- Creating positive, long-lasting relationships with current and potential clients.
- Ensuring excellent customer service through regular client follow-up
- Translating proposals into ready-to-sign contracts
- Owning the sales lifecycle from prospecting to implementation
- Managing virtual and in-person sales meetings
Job Title: Business Head
Company: Client (clothing industry)
Location: Mumbai, India
About Client (clothing industry)
Client (clothing industry) is a leading kids' clothing brand based in Mumbai, India. With a focus on quality, style, and affordability, we strive to provide trendy and comfortable apparel for children of all ages. Our commitment to excellence and innovation has propelled us to the forefront of the industry, and we are seeking a dynamic individual to lead our business operations.
Position Overview:
Client (clothing industry) Clothing is seeking a highly skilled and experienced Business Head to oversee all aspects of our operations. The ideal candidate will have a strong background in the apparel industry, with a proven track record of success and leadership. As the Business Head, you will be responsible for driving growth, maximizing profitability, and ensuring operational efficiency. Knowledge of quick commerce.
Responsibilities:
Strategic Planning: Develop and implement strategic plans to achieve business objectives and drive growth.
Sales and Marketing: Lead sales and marketing initiatives to expand market share and increase brand visibility.
Product Development: Collaborate with design and production teams to develop innovative and marketable product lines.
Supply Chain Management: Oversee supply chain operations to ensure timely delivery of products and optimize inventory management.
Financial Management: Manage budgets, forecasts, and financial performance to maximize profitability.
Team Leadership: Recruit, train, and mentor a high-performing team to achieve departmental goals and objectives.
Customer Relationship Management: Foster strong relationships with customers and partners to enhance customer satisfaction and loyalty.
Market Analysis: Monitor industry trends, competitive landscape, and customer preferences to identify opportunities for growth and innovation.
Compliance: Ensure compliance with regulatory requirements and industry standards.
Digital Marketing: Has the knowledge of quick commerce and digital marketing.
Reporting: Prepare regular reports and presentations for senior management to provide insights into business performance and strategic initiatives.
Qualifications:
Bachelor's degree in Business Administration, Marketing, or a related field. MBA preferred.
5-6 years of experience in the apparel industry, with a focus on business development, sales, or operations.
Proven track record of driving business growth and achieving revenue targets.
Strong leadership and management skills, with the ability to motivate and inspire teams.
Excellent communication, negotiation, and interpersonal skills.
Analytical mindset with the ability to interpret data and make strategic decisions.
Knowledge of market trends, consumer behaviour, and competitive landscape.
Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
Proficiency in Microsoft Office suite and ERP systems.
Demonstrated commitment to excellence, integrity, and professional.
We are hiring for one of our client. We will disclose the name once the candidate gets selected for an interview.
Location: Sigma Estate 1A, Sayani Rd, Dadar West, Prabhadevi, Mumbai, Maharashtra 400025
Mumbai
Interview Mode- Online for initial.
Industry- Similar as First Cry.
Salary Bar: 50 K - 65 K maximum
Experience: 3-5 years
Job Title- HR: We are also looking for an inhouse HR for this B2C section
Job Title- Business Development Manager: For SIS Under direction of the Business Head, Brand owners and execute retail selling strategies, storewide promotions, programs, and events with retailers
Responsibilities and Duties
Can work on live projects of international clients.
Can handle multiple projects
Error-free coding.
Requirement -
Minimum 3 Years Experience.
Knowledge in Custom PHP, Codeigniter, Laravel
Knowledge in MYSQL
Knowledge in HTML5, CSS3
Knowledge in Javascript
Knowledge in Jquery
Knowledge in Ajax
Knowledge in Web API & Rest API
Knowledge in Third Party API Integration
- Experience building large scale, large volume services & distributed apps., taking them through production and post-production life cycles
- Experience in Programming Language: Java 8, Javascript
- Experience in Microservice Development or Architecture
- Experience with Web Application Frameworks: Spring or Springboot or Micronaut
- Designing: High Level/Low-Level Design
- Development Experience: Agile/ Scrum, TDD(Test Driven Development)or BDD (Behaviour Driven Development) Plus Unit Testing
- Infrastructure Experience: DevOps, CI/CD Pipeline, Docker/ Kubernetes/Jenkins, and Cloud platforms like – AWS, AZURE, GCP, etc
- Experience on one or more Database: RDBMS or NoSQL
- Experience on one or more Messaging platforms: JMS/RabbitMQ/Kafka/Tibco/Camel
- Security (Authentication, scalability, performance monitoring)
JD-
• Experience in C# ASP.NET + MVC + Entity Framework development
• Experience in JavaScript and jQuery
• Experience in Web Services and third party API Integrations
• Experience in SQL Server databases
Responsibilities
• Design, code, test, and manage various applications
• Collaborate with the engineering team and product team
• Follow outlined standards of quality related to code and systems
• Deploy tested code to the production environment
This new age venture has handled over 8,00,000 invoices, assisting over 5,000 suppliers through 10,000 investors in 36 locations across India. Backed by Sequoia Capital, Prime Venture Partners and Tiger Global Management this fintech startup helps in fast and secured transactions without the hassle of collaterals.
As a Branding and PR Manager, you will be responsible for developing and implementing brand strategies, promoting growth and expansion and using a variety of data to drive volume and profitability.
What you will do:
- Overseeing and producing from concept to completion, a broad array of digital and/or print branding materials for US
- Staying current on market trends and competitive activity and owning the development and messaging of the brand narrative
- Functioning as the go-to liaison between US and partners/agencies for PR and branding activities ensuring a clear, unified image for the brand
- Developing and executing communications strategies and initiatives to support the company’s vision and marketing strategy
- Planning, preparing and distributing original promotional content such as articles, news and press releases, email, blog and social media posts and other updates on behalf of US
- Promoting and reporting on corporate milestones and activities such as company goals and projects, new products or services, community service activities and new hires, promotions etc.
- Conceptualising content for social media channels from a thought leadership perspective for C-Suite executives/ leadership team
- Performing other related duties as required
Desired Candidate Profile
What you need to have:- Bachelors/Masters' degree in related field
- 4-6 years of experience in PR, branding or a related field
- Excellent verbal and written communication skills
- Excellent organisational skills and attention to detail
- Prior B2B or startup experience preferred
Requirements
- A graphic design qualification or similar
- Portfolio with design projects
- Proven work experience as a graphic designer
- Working experience with image design tools (e.g. Photoshop and Adobe Illustrator)
- A keen eye for visual details
- Aesthetic skills
- Ability to meet deadlines and collaborate with team members
Benefits
We are having an excellent job opportunity for the position for AWS Infra Architect for one of the reputed Multinational Company at Hyderabad.
Mandate Skills : Please find the below expectations
- We need at-least 3+ years of experience as an Architect in AWS Primary Skills
- Designing, Planning, Implementation , Providing the solutions in Designing the Architecture
- Automation Using Terraform / Powershell /Python
- Should have good experience in Cloud formation Templates
- Experience in Cloudwatch
- Security in AWS
- Strong Linux Administration skills











