Customer Success Lead
Believe that their dogs deserve the best. (B1)
3 - 5 yrs
₹8L - ₹10L / yr
Bengaluru (Bangalore)
Skills
Customer Success
Customer Support
Reporting to our global VP of Commercial the Customer Success team lead will be responsible for all aspects of customer success, including:
- Successful onboarding of professionals to buy their first pack
- Delivery of a high standard of customer success maintaining a single view per customer across channels
- Defining and leading the implementation of our customer success policies
- Selection and management of our customer success software
- Maintenance of the help site(s) and template responses - updating as new features become available
- Recruitment, training, and performance management of customer success staff
Requirements
- Experience in a high volume customer service environment
- Experience hiring and developing customer success staff
- A can-do attitude to get things done efficiently and resolve user queries in a single contact
- Excellent communication style and ability to stay calm under pressure
Desirable
- Knowledge of customer success platforms and how they work
Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
Similar jobs
Remote only
9 - 15 yrs
₹70L - ₹100L / yr
B2B sales
Global sales
US sales
SaaS
Strong B2B Tech / SaaS Sales Profile, with a focus on Global Large Enterprises
Mandatory (Experience 1): Must have minimum 8+ YOE in B2B Tech Sales for complex ERP Tech, B2B SaaS, or Tech Product Sales.
Mandatory (Experience 2) : Must have 2+ YOE in B2B SaaS Sales.
Mandatory (Experience 3): Must have minimum 2+ YOE in dealing with Direct Sales to Large Enterprise accounts in US Market.
Mandatory (Experience 4): Must have handled deal / ticket size of average 70K+ USD and 750K+ USD of Annual Target.
Mandatory (Experience 5): Must have experience with long sales cycles (3 to 6-months) for complex ERP solutions, consultative selling, and working with CXO-level stakeholders
Mandatory (Experience 6): Must have seen strong career growth/promotions in last 5 years, and should be a Senior Manager or above in the current role
Mandatory (Compensation): Current total compensation (Fixed + Variable) must be ₹60 LPA or above.
Read more
Delhi, Gurugram, Noida, Ghaziabad, Faridabad
2 - 5 yrs
₹3L - ₹7L / yr
Terraform
Kubernetes
JenkinsAnsible
Amazon Web Services (AWS) +8 more
We are looking for a skilled DevOps Engineer with hands-on experience in cloud platforms, CI/CD pipelines, container orchestration, and infrastructure automation. The ideal candidate is someone who loves solving reliability challenges, automating everything, and ensuring seamless delivery across environments.
Key Responsibilities
- Design, implement, and maintain CI/CD pipelines using GitHub Actions, Jenkins, and GitHub.
- Manage and optimize infrastructure on AWS/GCP, ensuring scalability, security, and high availability.
- Deploy and manage containerized applications using Docker and Kubernetes.
- Build, automate, and manage infrastructure as code using Terraform.
- Configure and manage automation tools and workflows using Ansible.
- Monitor system performance, troubleshoot production issues, and ensure smooth operations.
- Implement best practices for code management, release processes, and DevOps standards.
- Collaborate closely with development teams to improve build pipelines and deployment workflows.
- Write scripts in Python/Bash to automate operational tasks.
Required Skills & Experience
- 2+ years of hands-on experience as a DevOps Engineer or in a similar role.
- Strong expertise in AWS or GCP cloud services.
- Solid understanding of Kubernetes (deployment, scaling, service mesh, packaging).
- Proficiency with Terraform for infrastructure automation.
- Experience with Git, GitHub, and GitHub Actions for source control and CI/CD.
- Good knowledge of Jenkins pipelines and automation.
- Hands-on experience with Ansible for configuration management.
- Strong scripting skills using Python or Bash.
- Understanding of monitoring, logging, and security best practices.
Read more
Mumbai, Kanpur, Chennai, Borvali, Kalyan
1 - 3 yrs
₹3L - ₹4.5L / yr
Financial analysis
Stock transfers
SIP
Trading
Investment banking
+3 more
Job Title: Relationship Manager – Broking
Employment Type: Full-Time
Working Days: 6 Days (1st, 3rd, 5th Saturdays OFF; 2nd & 4th Saturdays WORKING)
Work Hours: 9:30 AM – 6:30 PM
📍 About Us
We are a dynamic stock broking firm focused on empowering partners and investors with industry-leading trading products and services. We believe in strong business partnerships, growth opportunities, and delivering unmatched service excellence in financial markets.
🔎 What You’ll Do / Key Responsibilities
As a Relationship Manager – Broking, you will:
• Build and maintain strong, long-term relationships with Authorized Partners (APs).
• Drive business growth and enhance partner revenue through strategic engagement.
• Provide training, mentoring, and activation support to partners.
• Promote our broking products — including Small case, Stock SIP, MTF, Investments & Trading.
• Ensure compliance with all regulatory and procedural standards.
• Engage, motivate, and develop partner relationships to achieve KPIs.
• Deliver consistent service excellence and meet targets set for revenue and partner engagement.
📌 Requirements
✔ Minimum 1–2 years of experience in broking/financial markets.
✔ Strong communication and relationship management skills.
✔ Good knowledge of financial markets, trading products, and regulatory standards.
✔ Comfortable working in a target-driven environment.
✔ Proven ability to work with partners and influence business outcomes.
✨ What We Offer
• Competitive salary & incentive structure
• Career growth opportunities in financial services
• Hands-on role with partner engagement and business development
• Supportive and collaborative work environment
Read more
Ahmedabad, Jodhpur
10 - 15 yrs
₹7L - ₹15L / yr
Mortgage
Technical Architecture
IT experience
Lending
Total IT experience 10+ years
- 3+ years of experience in Financial domain
- 3+ years of Lending experience (Someone who has worked on Lending products or Lending companies or Lending Processes) and financial experience.
- This is 50% hands-on 50% managerial position with experience in Automation or development.
- Should be Technical PM
Read more
Kolkata
0 - 1 yrs
₹6000 - ₹8000 / mo
Web applications
Mobile applications
Microsoft Office
Executive Assistant
One would be assisting the Founder on all business functions and tasks performed by Founder.
This is a key position and high potential for key position in a growing company in its expansion.
Highly demanding and multi-tasking ability skillset required.
This is a key position and high potential for key position in a growing company in its expansion.
Highly demanding and multi-tasking ability skillset required.
Read more
Mumbai
0 - 1 yrs
₹3000 - ₹5000 / mo
Web
Graphic Designing
Adobe Photoshop
Assist the lead graphic designer for supporting the conceptualization, design and delivery of creatives / design solutions with high visual impact:
1. Interpret clients’ needs and work on a variety of products ranging from mock-ups, PUC designs, websites and application, social media creatives, print ads and banners, to corporate identity and branding requirements.
2. Cultivate a solid body of work. Take the design “brief” to record requirements and clients needs.
3. Work with a wide range of media and use graphic design software.
4. Think creatively and develop new design concepts, graphics and layouts.
5. Amend final designs to clients’ comments and gain full approval. Work as part of a team with copywriters, designers, stylists, executives etc.
1. Interpret clients’ needs and work on a variety of products ranging from mock-ups, PUC designs, websites and application, social media creatives, print ads and banners, to corporate identity and branding requirements.
2. Cultivate a solid body of work. Take the design “brief” to record requirements and clients needs.
3. Work with a wide range of media and use graphic design software.
4. Think creatively and develop new design concepts, graphics and layouts.
5. Amend final designs to clients’ comments and gain full approval. Work as part of a team with copywriters, designers, stylists, executives etc.
Read more
Mumbai
1 - 4 yrs
₹2L - ₹4L / yr
Web design
Graphic Designing
graphic designer
Web
This position is responsible for supporting the conceptualisation, design and delivery of creatives / design solutions with high visual impact:
1. Interpret clients’ needs and work on a variety of products ranging from mock-ups, PUC designs, websites and application, social media creatives, print ads and banners, to corporate identity and branding requirements.
2. Cultivate a solid body of work. Take the design “brief” to record requirements and clients needs.
3. Work with a wide range of media and use graphic design software.
4. Think creatively and develop new design concepts, graphics and layouts.
5. Amend final designs to clients’ comments and gain full approval. Work as part of a team with copywriters, designers, stylists, executives etc.
1. Interpret clients’ needs and work on a variety of products ranging from mock-ups, PUC designs, websites and application, social media creatives, print ads and banners, to corporate identity and branding requirements.
2. Cultivate a solid body of work. Take the design “brief” to record requirements and clients needs.
3. Work with a wide range of media and use graphic design software.
4. Think creatively and develop new design concepts, graphics and layouts.
5. Amend final designs to clients’ comments and gain full approval. Work as part of a team with copywriters, designers, stylists, executives etc.
Read more
Mumbai
2 - 3 yrs
₹4L - ₹6L / yr
User Experience (UX) Design
HTML/CSSAdobe Photoshop
Adobe IllustratorInteraction Design
+2 more
Graphic designer & illustrator
Graduate/Post Graduate from a design school
2 - 3 years work experience
Good with concepts, ideas and worked on marketing campaigns
Knowhow of Photoshop & Illustrator
Video making/editing skills are a bonus
Key Tasks
Leading entire online/offline design portfolio
Conceptualization and execution of entire marketing design campaign
Scope: Digital banners, ads, social media posts, emailers
Offline: ATL and BTL campaign work, storyboards, logos,
Mobile App experience is desirable.
Read more
NCR (Delhi | Gurgaon | Noida), Bengaluru (Bangalore)
8 - 16 yrs
₹40L - ₹60L / yr
Engineering Management
Python
JavaTeam Management
Project Management
+1 more
WHY SHUTTL ?
Shuttl makes it possible for thousands of daily commuters to travel with dignity. We are solving a huge infrastructural gap in our mass transport system with a lot of success. Our services are available to both the end consumer as well as businesses across many cities in India.
Our company culture reflects the responsible, liberal and creative mindset of our team. We believe that technology is and will be a key differentiator and we are excited to apply and create technology to solve problems in the mass transportation space.
Our engineering team is composed of three groups - consumer, business and platform. The consumer group builds solutions that allow ordinary citizens to use Shuttl. The business group builds solutions that service transportation and fleet management needs for businesses. Finally, the platform group is responsible for building the platform that is leveraged by the consumer and business groups.
WHAT WILL I DO ?
You will work as a Engineering Manager in the Shuttl Engineering group.
You will report into the Head Of Engineering in Shuttl Engineering group. Your team will comprise of mostly Team Leads and Senior Software Engineers working on Full Stack technologies developing high quality software.
As an Engineering Manager at Shuttl you are responsible for building processes for teams, champion product thinking and provide technical leadership. Your team is expected to deliver high quality software in reasonable timelines. You are also expected to contribute to people and project management along with Architecture and product design. You are expected to have basic business orientation to understand and contribute towards business decisions to help Shuttl grow and accomplish its mission.
HOW DO WE WORK ?
Our engineering process is a five step process which consists of phases for planning, developing, testing & profiling, releasing and monitoring.
The planning phase consists of documenting of the feature/task to be done followed by various discussions. These discussions cover product, delivery estimates, release plan, monitoring plan, test plans, architecture, code design, technology choices and best practice adoption.
The development and testing phase coexist and involve writing code, unit tests, performance tests, profiling, stress testing, code reviews and QA testing. This phase is punctuated with daily scrums and standups.
The release phase is largely about managing and communicating the release to customers and internal stakeholders and activating features.
The last phase is the monitoring phase where relevant metrics and exceptions are tracked and any critical refinement for the delivered feature is undertaken. This phase culminates with a retrospective.
WHAT SKILLS SHOULD I HAVE ?
For this role we expect you to have over 10 years of experience in software development of which at least 4 years should be team and project management experience. You should be knowledgeable about programming languages - specifically Java, Python, operating systems, networks, databases and SQL, algorithms, advanced architecture, code design, system design, design patterns, product design and advanced project and people management skills. Basic business orientations is a big plus.
Read more
Mumbai
2 - 3 yrs
₹3L - ₹5L / yr
User Experience (UX) Design
User Interface (UI) Design
Wireframing
InVision
Adobe Illustrator +3 more
Job Responsibilities:
• Gather and evaluate user requirements in collaboration with product leads and
engineers.
• Collaborate with business and IT decision makers to discuss user interface
requirements and brainstorm UI ideas.
• Use responsive web design to create applications that automatically conform to
multiple screen sizes/devices.
• Identify and troubleshoot UX problems (e.g., responsiveness).
• Conduct usability testing to identify and fix UI issues and gather real-world intelligence
from target users.
• Design graphic user interface elements, like menus, tabs, and widgets.
• Develop UI mockups and prototypes that illustrate how mobile apps and sites function
and look like.
• Use visual aids such as wireframes, storyboards, and UI flow charts, to plan and
present user interface designs.
• Conduct layout adjustments based on user feedback.
• Prepare and present rough drafts to internal teams and key stakeholders.
• Wield their knowledge of Search Engine Optimization (SEO) to develop search-friendly
websites and interfaces.
• Keep current with the latest trends and best practices of UI/UX design and HCI (human-
computer interaction).
• Use social network APIs (from Facebook, Twitter, Google+, LinkedIn, Pinterest, etc.) to
integrate social actions.
• Create original graphics designs (e.g., images, sketches, and tables).
• Build page navigation buttons and search fields.
• Adhere to style standards on fonts, colors, and images.
Requirements:
• 2+ years of UI/UX experience, preferably in e-commerce domain.
• Knowledge of wireframe tools (e.g., Wireframe.cc and InVision)
• Portfolio of design projects
• Use Adobe Creative Suite programs, e.g., Photoshop, Illustrator, Flash & Flex to mockup
UI elements.
• Experience and desire to work in a collaborative Agile/Scrum team environment.
• Team spirit; strong communication skills to collaborate with various stakeholders
• Advanced verbal and written communication and leadership skills to present ideas and
concepts effectively.
• Excellent time-management and design thinking skills.
• Must be proactive, self-directed, detailed and organized.
• Task Estimation & Planning.
Education Preference: Graduate in Design, Computer Science or relevant field
Read more
Why apply to jobs via Cutshort
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
Follow CutshortUsers love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma
Full Stack Developer - AverlonI had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort