Cutshort logo
Believe that their dogs deserve the best. (B1) logo
Customer Success Lead
Believe that their dogs deserve the best. (B1)
Customer Success Lead
Multi Recruit's logo

Customer Success Lead

at Believe that their dogs deserve the best. (B1)

Agency job
3 - 5 yrs
₹8L - ₹10L / yr
Bengaluru (Bangalore)
Skills
Customer Success
Customer Support

Reporting to our global VP of Commercial the Customer Success team lead will be responsible for all aspects of customer success, including:

  • Successful onboarding of professionals to buy their first pack
  • Delivery of a high standard of customer success maintaining a single view per customer across channels
  • Defining and leading the implementation of our customer success policies
  • Selection and management of our customer success software
  • Maintenance of the help site(s) and template responses - updating as new features become available
  • Recruitment, training, and performance management of customer success staff

Requirements

  • Experience in a high volume customer service environment
  • Experience hiring and developing customer success staff
  • A can-do attitude to get things done efficiently and resolve user queries in a single contact
  • Excellent communication style and ability to stay calm under pressure

Desirable

  • Knowledge of customer success platforms and how they work

 

 

 

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

kanhasoft
Shreya Mehta
Posted by Shreya Mehta
Ahmedabad
5 - 8 yrs
₹5L - ₹10L / yr
Client Management
Project development
Wireframing
Project scoping
Team Management
+1 more

Technical Project Manager JD


Client communication for requirement gathering and during project development


Good on wireframing and project scoping


Handling team of developer and coordinating with team and client


Help in pre-sales for making some initial documentation 


Vast experience in development using technology such as PHP, Node, Django, React, Angular etc.


Good experience as team lead.


Great english communication and fluent communication experience

 

Technically strong, strong in Analytical Skills, Strong problem-solving capabilities

        

Server Knowledge and strong in GIT, GITLAB, SVN Knowledge


Sprint planning and scrum management


Experience making documentation like technical documents of project


Helping developers came out of terms


Strong R & D Skills, scrum


Strong database knowledge of MYSQL, PostgreSql, MongoDB


Strong Expertise making scalable applications


Knowledge of different software architecture and where to use which architecture etc. also design patterns.



Read more
FSL Software Technologies
Noida
2 - 4 yrs
₹3L - ₹4L / yr
Sales
Inside Sales
Customer Relationship Management (CRM)
Product demonstration
Direct sales

·        Minimum of 1 to 3 years experience in sales, business development or similar role.

·        Ability to learn the product to be sold/ value proposition of the software.

·        Responsible for IT sales(software) for B2B.

·        Generate leads through various marketing activities such as cold calling, references, e-mail marketing and various online sources.

·        Client meetings with Negotiation closure & sales management.

·        The candidate must have good communication skills and convincing skills.

·        Manage all communication with clients over mail & in written.

·        Building Business relationships with current and potential client.

Close deal and handle negotiation with the decision makers of prospects

Read more
Bayasoft Private Limited
Navi Mumbai
2 - 3 yrs
₹4L - ₹5L / yr
skill iconHTML/CSS
skill iconJavascript
skill iconAngular (2+)
skill iconAngularJS (1.x)
ASP.NET
+6 more
  • Experience in .Net Core, MVC framework, WebAPI
  • Deep understanding of programming principles and OOPS concepts.
  • Strong Coding Discipline
  • Comprehensive knowledge on Good Practices, Coding guidelines, General Programming Paradigms
  • Excellent verbal communication skills and good interpersonal skills.
  • Good experience in Error handling & debugging techniques
  • Strong Logical, analytical & problem solving skills
  • Ability to build well maintained libraries & tools based on the business needs
  • Experience in mentoring the teams and helping them
  • Azure / AWS DevOps knowledge is desirable but not a must.
Read more
InfoCepts
Lalsaheb Bepari
Posted by Lalsaheb Bepari
Chennai, Pune, Nagpur
7 - 10 yrs
₹5L - ₹15L / yr
Spark
Hadoop
Big Data
Data engineering
PySpark
+5 more

Responsibilities:

 

• Designing Hive/HCatalog data model includes creating table definitions, file formats, compression techniques for Structured & Semi-structured data processing

• Implementing Spark processing based ETL frameworks

• Implementing Big data pipeline for Data Ingestion, Storage, Processing & Consumption

• Modifying the Informatica-Teradata & Unix based data pipeline

• Enhancing the Talend-Hive/Spark & Unix based data pipelines

• Develop and Deploy Scala/Python based Spark Jobs for ETL processing

• Strong SQL & DWH concepts.

 

Preferred Background:

 

• Function as integrator between business needs and technology solutions, helping to create technology solutions to meet clients’ business needs

• Lead project efforts in defining scope, planning, executing, and reporting to stakeholders on strategic initiatives

• Understanding of EDW system of business and creating High level design document and low level implementation document

• Understanding of Big Data Lake system of business and creating High level design document and low level implementation document

• Designing Big data pipeline for Data Ingestion, Storage, Processing & Consumption

Read more
..
..
Agency job
via Skillwize consultant by Noorish Shaikh
Navi Mumbai
1 - 3 yrs
₹2.8L - ₹5L / yr
ASP.NET
skill iconC#
Object Oriented Programming (OOPs)
skill icon.NET
PL/SQL
+3 more

The ideal candidate will be familiar with the full software design life cycle. They should have experience in designing, coding, testing and consistently managing applications They should be comfortable coding in a number of languages and have an ability to test code in order to maintain high-quality code.

 

Responsibilities

  • Design, code, test and manage various applications
  • Collaborate with engineering team and product team to establish best products
  • Follow outlined standards of quality related to code and systems
  • Develop automated tests and conduct performance tuning

 

Qualifications

  • Bachelor of Science in Information Technology
  • 1+ years of experience working with .NET, Asp.net or relevant experiences
  • Experience developing web-based applications in Asp.net, Dot net Core, jQuery, HTML5, Rest base API integration
  • Understanding DB,PL/SQL, Webform
  • Experience working in agile development environment
Read more
Core Product Based- into Payments Domain.
Core Product Based- into Payments Domain.
Agency job
via zyoin by RAKESH RANJAN
Bengaluru (Bangalore)
2.5 - 5 yrs
₹5L - ₹9.5L / yr
skill iconJava
J2EE
Spring
skill iconSpring Boot
CI/CD
+1 more
Skills and Responsibilties:
  • 2 + years of software development experience utilizing Java based frameworks and technologies to build enterprise grade product solutions.
  • 2+ years of experience designing, developing and documenting RESTful APIs.
  • Strong understanding of concepts/technologies like Spring MVC, Spring boot, J2EE, EJB, application/API security, API governance/gateway platforms like apigee or kong.
  • Good understanding of RDMS concepts and development preferably using MS SQL Server.
  • Experience using test automation technologies like cucumber, selenium is a big plus.
  • Partner with scrum masters to address technical blockers/impediments to progress.
  • Prior experience working with agile scrum-based development methodology. Participate in sprint planning and estimate development efforts for features and stories.
  • Partner with DevOps to install and configure/tune application containers like embedded Spring boot tomcat and webserver technologies preferably nginx or apache.
  • Partner with cloud engineering group to outline the infrastructure provisioning requirements/needs for new product development.
  • Design and develop CI/CD tools and process preferably using Jenkins to configure build jobs for APIs and design pipeline to promote artifacts from development all the way to production
  • Experience with messaging technologies like kafka is a huge plus
  • Work with Test Automation engineering team to integrate test automation scripts as part of the CI/CD process.
  • Prior proven experience of utilizing and productionizing container/container orchestration technologies like Docker, kubernetes.
  • Participate and Resolve issues related deployments, application performance etc.
Read more
IM Solutions
at IM Solutions
1 video
1 recruiter
Rupesh Kumar
Posted by Rupesh Kumar
Jaipur
2 - 6 yrs
₹3L - ₹5L / yr
Wordpress
- Minimum 2 years of development experience in WordPress theme and plugin development/customization.
- Develop the custom plugins/modules or edit the existing plugins/modules  to accommodate the requirements.
- Good understanding and experience of HTML / CSS / JavaScript / jQuery.
- Good in Coding, Debugging, Unit Testing & Documentation of Code and Application
Read more
Rahi Systems Pvt Ltd
at Rahi Systems Pvt Ltd
3 recruiters
Shruti Patwari
Posted by Shruti Patwari
Hyderabad
2 - 7 yrs
₹4L - ₹10L / yr
skill iconAngularJS (1.x)
skill iconPython
skill iconReact.js
skill iconHTML/CSS
skill iconGo Programming (Golang)

Job Title: Software Engineer

Job Type: Full – Time

Location: Hyderabad (Client Base)

Reporting Manager: Service Delivery Manager

Min Salary: As per the Standard Market Rates

 

Job Summary

  • Build interacting dynamic apps, dashboards and analytics.
  • Consolidating relevant data from multiple sources.
  • Visualizing data with engaging, state-of-the-art graphics.
  • Exploring the associations of data. 

Roles and Responsibilities

  • Identify automation opportunities in the operations workflow to minimize human effort and develop tools around it.
  • Build performance metrics dashboards to view the volume, baseline and trending data.
  • Build and maintain the knowledge base portal.
  • Build automated tests and unit tests and follow standard development practices. Measure, diagnose and improve application performance
  • Collaborate with software and network engineers in developing tools.

Skills Required

  • Good communication skills.
  • Must be well-versed in web development.
  • Well-versed with material design, UI/UX Principles.
  • Well-versed with either Angular / TypeScript, Polymer or React JS.
  • Well-versed with either Go or Python.
  • Collaborate with the team and clients to deliver high quality products.

Qualifications

  • Bachelor's degree in Information Technology and Computer Science or any related course.
  • Must have strong knowledge & experience in the following languages & system:
    • OS: Basic knowledge of *nix (Linux, Unix, etc)
    • Language/Script: Go and/or Python , Javascript and/or TypeScript, JS Libraries, HTML5/CSS
    • Database: RDBMS (ie. MySQL, Postgresql, Oracle), NOSQL (ie. Mongodb)
  • Experience in Cloud Computing (i.e. Google Cloud Platform) is a plus.
  • knowledge of HTTP and (REST) API design
  • Management/Leadership experience in Software Development is a plus.
Read more
Kaleidofin
at Kaleidofin
3 recruiters
Pragya Gupta
Posted by Pragya Gupta
Chennai
2 - 7 yrs
₹10L - ₹30L / yr
skill iconData Science
skill iconMachine Learning (ML)
Statistical Modeling
skill iconR Programming
skill iconPython

Key Responsibilities:

  • Partnering with clients and internal business owners (product, marketing, edit, etc.) to understand needs and develop models and products for Kaleidofin business line.
  • Good understanding of the underlying business and workings of cross functional teams for successful execution
  • Design and develop analyses based on business requirement needs and challenges.
  • Leveraging statistical analysis on consumer research and data mining projects, including segmentation, clustering, factor analysis, multivariate regression, predictive modeling, hyperparameter tuning, ensembling etc.
  • Providing statistical analysis on custom research projects and consult on A/B testing and other statistical analysis as needed. Other reports and custom analysis as required.
  • Identify and use appropriate investigative and analytical technologies to interpret and verify results.
  • Apply and learn a wide variety of tools and languages to achieve results
  • Use best practices to develop statistical and/ or machine learning techniques to build models that address business needs.
  • Collaborate with the team to improve the effectiveness of business decisions using data and machine learning/predictive modeling.
  • Innovate on projects by using new modeling techniques or tools.
  • Utilize effective project planning techniques to break down complex projects into tasks and ensure deadlines are kept.
  • Communicate findings to team and leadership to ensure models are well understood and incorporated into business processes.

 

Skills:

  • 2+ year experience in advanced analytics, model building, statistical modeling, optimization, and machine learning algorithms.
  • Machine Learning Algorithms: Crystal clear understanding, coding, implementation, error analysis, model tuning knowledge on Linear Regression, Logistic Regression, SVM, shallow Neural Networks, clustering, Decision Trees, Random forest, Boosting trees, Recommender Systems, ARIMA and Anomaly Detection. Feature selection, hyper parameters tuning, model selection and error analysis, ensemble methods.
  • Strong with programming languages like Python and data processing using SQL or equivalent and ability to experiment with newer open source tools
  • Experience in normalizing data to ensure it is homogeneous and consistently formatted to enable sorting, query and analysis.
  • Experience designing, developing, implementing and maintaining a database and programs to manage data analysis efforts.
  • Experience with big data and cloud computing viz. Spark, Hadoop (MapReduce, PIG, HIVE)
  • Experience in risk and credit scoring domains preferred
Read more
Origin ACD IT Solutions Private Limited
Mansi Mishra
Posted by Mansi Mishra
Noida, NCR (Delhi | Gurgaon | Noida)
1 - 2 yrs
₹1L - ₹4L / yr
skill iconAndroid Development
skill iconJava
skill iconKotlin
+1 year of proven experience in android development. Solid understanding of full mobile development life cycle. Should have published one or more Android Apps to play store. Solid understanding of Oops and strong programming skills in Java and Kotlin. Extensive experience with android SDK Experience in working with network operations using Retrofit,Volley etc. Experience with third party libraries and APIs Comfortable with version control (e.g. Git) Ability to work independently and take ownership of product/module development. Strong problem solving ability Ability to troubleshoot and debug application. Should have working experience of implementing push notification. Have experience in firebase,Room Database,OpenCv will be an added advantage.
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos