Customer Success Lead

Compliance Officer- Corporate

Experience Required: Min 2 Years

Location: Ahmedabad

Job Description:

Compliance with various regulations governing Mutual funds, Bonds, Insurance, NPS, and other financial products;

Liaise with external legal and regulatory authorities,

Drafting & vetting of agreements

Submission of various compliance reports with regulators

Job Title : Product Engineer – Fullstack Developer

Experience Required : 4 to 6 Years

Location : Indiranagar, Bengaluru (Hybrid – 2 to 3 days/week in office)

Open to Remote : Yes (based on fit and preference)

Job Summary :

We are looking for a Fullstack JavaScript Engineer with a backend-heavy profile to join our innovative product team.

You’ll be involved across the full product lifecycle — from design and development to deployment and operations — for modern travel systems.

Ideal candidates should be strong in JavaScript, Node.js, and React.js, with a solid understanding of TDD, OOP, and CI/CD practices.

Mandatory Skills :

JavaScript, Node.js, React.js, REST/GraphQL APIs, OOP, TDD, CI/CD, Unit Testing, HTML/CSS, and experience in fullstack/backend-heavy development.

Key Responsibilities :

• Build robust features for our next-gen Trip Planning Systems.
• Work across the full stack: backend (Node.js, Kotlin), frontend (Vue.js/React.js), and APIs (REST/GraphQL).
• Participate in the entire SDLC – from planning and architecture to deployment and monitoring.
• Follow modern software engineering best practices like TDD, code reviews, continuous integration.
• Collaborate closely with cross-functional teams and contribute to technical design discussions.

Must-Have Skills :

• 4 to 6 Years of professional experience in fullstack development.
• Strong proficiency in JavaScript & Node.js.
• Hands-on experience with React.js (preferred over Angular).
• Proficiency in building REST or GraphQL APIs.
• Strong understanding of OOP and Test-Driven Development (TDD).
• Familiarity with CI/CD tools (e.g., Jenkins, GitHub Actions).
• Comfort working with multiple languages or stacks (e.g., Kotlin, Vue.js).
• Experience with unit testing and automation frameworks.

Nice-to-Have :

• Exposure to cloud infrastructure (e.g., AWS, Docker, Kubernetes, Terraform).
• Experience in both product and service-based companies.
• Contributions to code quality and code reviews.

Role Overview: We are looking for a versatile Graphic and Video Editor proficient in graphic design tools and video editing software. The candidate will create both static and motion visual content as per brand requirements.

Key Responsibilities:

• Design creatives as per brand guidelines using tools like Adobe Illustrator, Photoshop, InDesign, CorelDRAW, Figma, etc.
• Edit videos on an as-needed basis as per brand guidelines using tools such as Adobe Premiere, iMovie, etc.
• Collaborate with internal teams to understand creative needs and deliver visually appealing content..
• Play a significant role in the brand’s growth by taking leadership for all creative output of the brand, along with maintaining consistency with brand guidelines.

Requirements:

• Proficiency in softwares and tools such as Adobe Illustrator, Photoshop, InDesign, Premiere, CorelDRAW, iMovie, Figma, etc.
• Strong desire to excel and passion for creative work with an eye for attention to detail.
• Inclination to learn about principles of brand strategy & storytelling to be able to support brand growth. 
• Minimum 6-12 months of experience preferably with a consumer D2C brand, but freshers with strong portfolios and training are welcome to apply

Job Overview: We are looking for an experienced Flutter Developer Trainer to join our training team. In this role, you will be responsible for designing and delivering training sessions on Flutter development to students. You will play a key role in shaping the skills and knowledge of aspiring Flutter developers, ensuring they are equipped to meet industry standards and excel in their careers.

Location: Jaipur, Rajasthan

Responsibilities:

• Design and develop comprehensive training programs and materials for Flutter development.
• Conduct training sessions, workshops, and seminars on Flutter framework, Dart programming language, and related technologies.
• Mentor and support trainees to ensure they grasp concepts effectively and apply them in practical scenarios.
• Stay updated with the latest advancements in Flutter and related technologies to incorporate into training programs.

Requirements:

• Minimum 5 years of experience as a Flutter Developer or similar role.
• Expertise in Flutter framework, Dart programming language, and state management patterns (e.g., Bloc, Provider).
• Strong understanding of mobile app development principles and best practices.
• Excellent communication and presentation skills.
• Ability to tailor training content to different audiences, from beginners to experienced developers.
• Certifications or formal training in education, instructional design, or related fields is a plus.

Education:

• Bachelor’s degree in Computer Science, Engineering, or a related field (preferred).

Interested candidates can apply for this opportunity.

Job Title: AEM Developer

Location: Mumbai, India

Experience: 4+ years

Overview:

We are seeking a talented Fullstack AEM (Adobe Experience Manager) Developer with proficiency in React or Angular frameworks to join our team in Mumbai. The ideal candidate should have a solid understanding of front-end and back-end development, with a focus on implementing and maintaining AEM-based solutions. This role requires strong communication skills and the ability to collaborate effectively with cross-functional teams.

Responsibilities:

• Develop, implement, and maintain AEM-based web applications and components.
• Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
• Design and develop custom AEM components, workflows, and templates.
• Integrate AEM with other systems and third-party applications as needed.
• Optimize application performance and ensure scalability and reliability.
• Stay updated with the latest AEM features, trends, and best practices.
• Implement responsive design principles to ensure a seamless user experience across devices.
• Troubleshoot and debug issues related to AEM implementation and integration.
• Write clean, well-documented code and ensure adherence to coding standards.
• Participate in code reviews and provide constructive feedback to peers.
• Mentor junior developers and share knowledge with the team.
• Collaborate with UX/UI designers to create visually appealing and user-friendly interfaces.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 4+ years of experience in full-stack development, with a focus on AEM.
• Strong proficiency in Adobe Experience Manager (AEM) and associated technologies (AEM Sites, AEM Assets, etc.).
• Experience with front-end technologies such as React or Angular.
• Proficiency in HTML5, CSS3, JavaScript, and related frameworks/libraries.
• Experience with server-side languages such as Java.
• Knowledge of RESTful web services and APIs.
• Familiarity with version control systems such as Git.
• Experience with agile development methodologies.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work effectively in a collaborative team environment.
• Experience with cloud platforms (e.g., AWS, Azure) is a plus.
• Relevant Adobe certifications (e.g., Adobe Certified Expert) are desirable but not required.

Primary Customer Facing Responsibilities:

• Handle customer service and support tickets efficiently, acting as the first point of contact over phone or email.
• Proactively communicate with customers regarding post-purchase support, including order installation, refunds, and payment issues.
• Utilize our client ticketing system to ensure prompt and effective resolution of customer queries.

Key Responsibilities:

Case Analysis and Critical Thinking:

• Develop comprehensive knowledge of client products and the ticketing system.
• Conduct thorough investigations to fully understand user issues, employing effective probing techniques.

Problem Solving:

• Provide accurate information and solutions for client software products or services.
• Offer alternative solutions when necessary, guiding users through the resolution process.

Post-Resolution Follow-Up:

• Ensure customer satisfaction by following up and updating customer status before case closure.

Client and Operational Responsibilities:

• Coordinate with team leads and managers for guidance on escalated cases.
• Record detailed events and problem resolutions in system logs.
• Forward customer feedback and suggestions to the appropriate internal team.
• Suggest improvements to processes and knowledge resources.
• Participate actively in team meetings and maintain effective communication with internal teams.
• Report to client leads and managers as required.

Requirements:

• Experience in help desk, software product support, and customer service.
• Tech-savvy with knowledge of computer operating systems, software, and hardware.
• Excellent written and verbal communication skills in English.
• Degree in a relevant field preferred.
• Proficient with Microsoft Office, Google Sheets, and other business software.
• Own a desktop/laptop with a stable internet connection.
• Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.

Additional Information:

• This is a fully remote position with a 5-day work week.
• Requires approximately 9 hours of work per weekday.
• Compensation is competitive and billed hourly.
• Opportunity for long-term growth and additional responsibilities within the organization.

Our Commitment:

We value diversity and are committed to creating an inclusive environment for all employees. We encourage candidates of all backgrounds to apply.

Benefits:

• Work-from-home flexibility.
• Career advancement opportunities and professional development support.
• Supportive and collaborative team environment.

Application and Selection Process:

Initial Application:

• Interested candidates should submit their resume along with a cover letter detailing their relevant experience and why they are a good fit for this role via the Cutshort Application Portal.

Written Assessment:

• Selected candidates will be invited to complete a written assessment. This assessment is designed to evaluate technical and customer service skills and must be completed within 2 hours of commencement to ensure authenticity. Instructions and a deadline for the assessment will be provided upon selection.

Virtual Interview:

• Candidates who successfully pass the written assessment will be invited to a virtual interview with key stakeholders. This round will focus on assessing cultural fit, communication skills, and problem-solving abilities.

Onboarding and Training:

• Candidates who clear the interview stage will proceed to onboarding and training, marking the final stage of the selection process. This phase will familiarize them with company policies, tools, and the specific responsibilities of their role.

About Inevolution

Founded in 2009, InEvolution is a dynamic and evolving firm specializing in back-office, operations, and customer support services. We are a globally oriented team committed to delivering quality services with cost efficiency. Our ethos is to constantly adapt to the changing needs of the industry, effectively serving as an extension of our clients' teams.

We specialize in alleviating operational burdens from organizational leaders, allowing them to focus on growth. Our expertise spans across 24/7 client support, advanced technology utilization, proficient data management, and providing certified solutions. Our services include data hygiene, GDPR compliance, e-commerce campaign configuration, order management, reporting, sales support, and comprehensive customer support across various platforms. With our diverse experience in multiple business sectors, we offer robust solutions that cater to the unique needs of our clients.

Company Web : https://inevolution.in/

WHO WILL LOVE THIS JOB?

• Attracted to creativity, innovation, and eagerness to learn

• Alignment to a fast-paced organization and its short-term and long-term goals

• An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels

• Strong value system and sense of ethics • Absolute dedication to premium quality

• Want to build strong core product team capable of developing solutions for complex, industry-first problems.

• Build balance of experience, knowledge, and new learnings

ROLES AND RESPONSIBILITIES?

• Driving the success of the software engineering team at Datamotive.

• Collaborating with senior and peer engineers to prioritize and deliver features on the roadmap.

• Build strong development team with focus on building optimized & usable solutions.

• Research, Design & Develop distributed solution to handle workload mobility across multi & hybrid cloudsr

• Assist in Identifying, Researching & Designing newer features and cloud platform support in areas of disaster recovery, data protection, workload migration etc.

• Assist in building product roadmap.

• Conduct pilot tests to assess the functionality of newly developed programs.

• Front facing customers for product introduction, knowledge transfer, solutioning, bugs triaging etc.

• Assist customers by giving product demos, conducting POCs, trainings etc.

• Manage Datamotive infrastructure, bring innovative automation for optimizing infrastructure usage through monitoring and scripting. • Design test environments to simulate customer behaviours and use cases in VMware vSphere, AWS, GCP, Azure clouds. • Help write technical documentation, generate marketing content like blogs, webinars, seminars etc.

TECHNICAL SKILLS?

• Experience in software development with relevant domain understanding of Data Protection, Disaster Recovery, Ransomware Recovery.

• A strong understanding and demonstrable experience with at least one of the major public cloud platforms (GCP, AWS, Azure or VMware)

• A strong understanding and experience of designing and developing architecture of complex, distributed systems.

• Insights into development of client-server SaaS applications with good breadth across networking, storage, micro-services, and other web technologies.

• Experience of building and leading strong development teams with systems product development background

• Programming knowledge in either of GO Lang, C, C++, Python or Shell script.

• Should be a computer science graduate with strong fundamentals & problem-solving abilities.

• Good understanding of virtualization, storage and cloud platforms like VMware, AWS, GCP, Azure and/or Kubernetes will be preferable