
Reporting to our global VP of Commercial the Customer Success team lead will be responsible for all aspects of customer success, including:
- Successful onboarding of professionals to buy their first pack
- Delivery of a high standard of customer success maintaining a single view per customer across channels
- Defining and leading the implementation of our customer success policies
- Selection and management of our customer success software
- Maintenance of the help site(s) and template responses - updating as new features become available
- Recruitment, training, and performance management of customer success staff
Requirements
- Experience in a high volume customer service environment
- Experience hiring and developing customer success staff
- A can-do attitude to get things done efficiently and resolve user queries in a single contact
- Excellent communication style and ability to stay calm under pressure
Desirable
- Knowledge of customer success platforms and how they work

Similar jobs
Job Title: State Sales head Job Category: Full time
Qualification Graduate in computer science, BE, /MBA Location Gujarat State
Salary Range 50000 PM + Incentives Experience: More than 5 years
Position Overview: We are seeking a State Sales head with a passion for education and a proven track record
in sales to lead and expand our presence in the Gujarat state. Ambitious and energetic candidates required
expertise in customer acquisition strategy & dedication for effective sales & marketing strategy to drive
sustainable financial growth with forging strong relationships & product knowledge.
Key Responsibilities:
● Sales Strategy: Develop & execute a comprehensive sales strategy that aligns with the company's
goals and objectives. Continuously evaluate and refine the strategy based on market trends & customer
feedback.
● Revenue Growth: Meet and exceed revenue targets by identifying business opportunities, negotiating
contracts, and managing the sales pipeline. Foster long-term relationships with key accounts.
● Market Analysis: Stay updated on industry trends, customer needs to inform product development and
sales strategies. Conduct market research,competition & competitor analysis to identify opportunities
for growth.
● Sales Process Optimization: Implement & improve sales processes, systems & follows the best
practices in sales and customer relationship management, use tools to enhance efficiency &
effectiveness.
● Reporting and Analysis: Regularly analyze sales data and performance metrics to provide insights
and recommendations for improvement. Present reports to senior management to track progress and
make informed decisions.
● Customer Engagement: Collaborate with the marketing team to create targeted marketing campaigns,
promotions, and events to attract and retain customers. Ensure exceptional customer satisfaction
through effective communication and support.
● Collaboration: Identify and establish strategic partnerships with educational institutions, organizations
& other stakeholders to expand the company's reach and influence in the EdTech sector.
Qualification and experience:
● Proven working experience as a State Sales head in K-12 or CBSE school business,
● Proven sales track record, computer Proficiency for proposal development & CRM tools
● Market knowledge, strong relationship is expected with ability to build rapport
● Good analytical & Strong problem solving skills, listening and questioning skills, combined with the
ability to interact confidently with clients, able to work under pressure in result oriented manner
● Graduate from any branch computer science, MBA, BA, B.Com
● Edtech/Book publisher or sales & marketing experience are added advantages
Company Profile: Scholarclone is an innovative EdTech company committed to transforming education
through cutting-edge technology solutions. We provide a range of online learning & administrative platforms,
resources, & tools designed to empower educators and learners alike. With a mission to make education
accessible and engaging, administrative solutions and integrated business applications to a wide spectrum of
clients including education institutes
Job Title: PROJECT COORDINATOR
Job Type - Full Time
Location – Indore
Summary/Objective:
The primary objective of hiring a Project Coordinator is to efficiently manage customer data, oversee project development, and ensure the successful deployment of websites. The role involves collaborating with various teams, handling customer feedback, and maintaining high-quality website deliverables.
Responsibilities/Duties:
1. Customer Data and Project Management:
· Effectively manage customer data and all the related information.
· Ensure accurate documentation and organization of work flow details.
· Collaborate with the Design team for creating mockups and visuals.
· Communicate design concepts and seek customer approval via email correspondence.
2. Development and Progress Tracking:
· Liaise with the Development team to facilitate smooth task flow.
· Monitor and track work progress, ensuring adherence to timelines.
· Verify websites to ensure alignment with customer requirements.
3. Testing and Quality Assurance:
· Coordinate with the Testing Department to assess task status and identify bugs.
· Collaborate with team members to address and resolve identified issues.
· Ensure rigorous testing to maintain high-quality website deliverables.
4. Customer Engagement and Feedback:
· Deliver beta versions of websites to customers for review and feedback.
· Collaborate with team members to implement customer-suggested changes to beta websites.
· Act as a point of contact for customer feedback and promptly address their concerns.
· Need to communicate with customers over email for their concerns and changes
5. Website Deployment and Live Process:
· Manage the transition from beta to live website by following customer approvals.
· Oversee the live website deployment process, ensuring a seamless transition.
· Implement customer-requested changes post-approval, ensuring a polished final product.
6. Product Management:
· Effectively manage and Upload customer and vendor product information.
· Collaborate with the team to ensure accurate representation of products on the website.
· Update and maintain product details to provide up-to-date information to customers.
7. Website Maintenance and Continuous Improvement:
· Facilitate day-to-day website changes and improvements to enhance user experience.
· Proactively identify opportunities for website optimization and suggest improvements.
Qualifications/Requirements:
Education:
· Graduate/ Post Graduate.
· Good to have IT background.
Experience:
· 2 to 3 years of experience as a Project Coordinator role.
· Experience in IT sector is must.
Skills:
· Clearly articulate ideas and project requirements.
· Foster open and transparent communication within the project team.
· Prioritize tasks and manage time efficiently.
· Handle multiple tasks simultaneously without compromising quality.
· Be proactive in identifying potential problems and addressing them promptly.
· Navigate unforeseen challenges with flexibility and resilience.
· Ensure accuracy in project documentation and data management.
How to Apply:
Kindly send your updated resume
Contact us:
Avalon Solutions Pvt. Ltd.
PSP - 11, Scheme 78, Vijay Nagar, Indore 452010, MP
www.AvalonSolution.com
It is an all-in-one ecommerce logistics platform using modern software to provide fast and affordable fulfilment. Brands of all sizes — their full-service solution to store inventory at warehouses near their customers and ship orders with the company carrier network to improve transit times and shipping costs. Their's deep integration with sales channels enables brands to earn primelike badges to accelerate their sales.
Who are we looking for?
We are looking forward to hire a committed Java Developer with experience in building highperforming, scalable, enterprise-grade applications. You will be part of our Engineering team that works on mission-critical applications. You will be managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.
You are required to:
Contributing in all phases of the development lifecycle.
Write well designed, testable & efficient code.
Ensure designs are in compliance with specifications.
Prepare and produce releases of software components.
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
Backend: Spring (JAVA), Laravel (PHP), MySQL, NoSQL , NGINX Plus. • Frontend: Angular 5+ Ngrx/store 5. • Infrastructure: Google cloud platform (App engine, CloudSQL, BigQuery, PubSub, Firebase Hosting), Scrapy Cloud, Pusher.io(websockets), Getstream.io, Filestack, Postmark app, AS2 Gateway, Google Cloud Endpoints Framework, MongoDB, Algolia, Memcache
Tools: Gitlab, Postman app, JIRA.
Wondering what your Responsibilities would be?
Technical Skills required Our Current Stack What Makes you Eligible? You are where our search ends, if you hold:
- B.Tech/ M.Tech or corresponding degree
- Experience in the same role of almost 1-6 years
- Experience with connecting backend and frontend services.
- Exposure to consuming data through different interfaces (Web API's/Socket/ REST/ RESTFUL/ JSON/ XML).
- Proficiency in Data Structures and Algorithms.
- Understanding of web markup, including HTML 5, CSS.
- Understanding of client-side scripting and JavaScript frameworks.
- Ability to write clean, reusable and well documented code.
- Proficient understanding of code versioning tools, such as Git. Knowledge of API authentication techniques (Token, JWT, OAuth2) - desirable but not mandatory. (Experience with API Design will be a plus) Fair spoken and written English
- Flexibility - Things change around here. FAST!
- Other Inter-personal skills like self-motivation, persistency, patience and eagerness to learn and work independently.
Why us? We are an amalgamation of enthusiastic and genius people working on a remarkable concept, making headway in this industry. It would not only provide you a scope for professional and personal growth but would also provide you a lot of avenues to experiment with and expertise in your skills.
Be a full Individual Contributor
Design(frontend dev) Develop Deploy Debug ! Expert in all things - Frontend Backend and Deployment
3Years + on MEAN Stack
Used Rabbit MQ or Kafka
Design product architecture , assign work to junior developers , train interns and manage end to end development activity
Good at AWS Webservices- AWS- Ec2, Lambda,
Confident at building high throughput, low latency , and highly Scalable applications
Preferences :or pluss
Elastic Search , Kubernates
Served a Lead role in the present company
Worked on financial products
Worked in smaller companies with individual contribution
Opportunities to work on:
Block chain, Elastic Search ,Kubernates
Skills
Excellent core technical skills
Can learn any new language and provide solution
Passionate about coding
Full problem solver
Positive attitude and inter personal skills
Who are We??
Billion Bonds Finance
You may have heard of Payment Gateways..Have you ever heard of Account Gateway????
We are a new age Finance company managing debts of about 40 CR...We are developing the next generation digital only bank focussed towards Gen Z..!Are you the one who would like to Lead the Core team for changing the boring User Exprience in Banking?
- Good knowledge of Facebook (App install & Lead Generation campaigns), Google Ads (Display, SEM & YouTube) and Email campaigns.
- Should be data driven & able to ideate copies, creatives and conceptualize campaigns.
- Experience to handle decent sized Digital budgets would be an added advantage.
- Proficiency in Keywords research and keywords competition Analysis
- Proficiency in creating reports using Google Sheets/Excel.
- The Digital Specialist will be tasked with analyzing user experience data, initiating digital projects, reporting on planned and current strategies, leading effective digital marketing strategies, and ensuring that projects are executed within budget.
- You will play a pivotal role in growing our business, customer base, and improving user experience.
- Brainstorm new and creative growth strategies
- Research on latest digital tools and interactive trends for effective digital marketing.
Ideal Candidate
- 2+ years of hands-on experience in managing digital marketing campaigns.
- Knowledge of Analytic tools like Google Analytics, etc.
- Proficient in Google sheets/Excel
- Familiarity with social media trends
- Excellent communication skills
- Creativity and commercial awareness
- Proven Experience of handling a team
|
Job Purpose |
|
|
Managerial Responsibilities |
|
|
Functional Responsibilities |
|
|
Behavioural Skills |
|
|
Sales Team |
|
|
Research Team |
|
|
Other LOB / SBU |
|
|
Editorial / DTP Teams |
|
|
Compliance / Risk |
|
|
External |
|
|
Clients |
|
|
Media |
|
|
Fund Managers |
|
|
Corporates |
|
https://www.alivecor.com/">AliveCor, the pioneer of the smartphone EKG, with millions of EKGs from a large and growing user base, seeks a Senior Android Software Engineer to contribute to the mobile application team. You will be an integral member of our engineering team, responsible for developing industry-leading mobile applications that transform the healthcare industry and affect the way consumers use, engage, and act on their health data.
Responsibilities
- Collaborate closely with our AI, security, backend, hardware, and product teams to deliver mission critical software.
- Work in a fast-paced agile environment, delivering quality estimates, designs, and implementations.
- Problem solve for complex global business requirements.
- Accountable for all aspects of modern software development.
- Proactive in identifying problems and a team player when presenting solutions.
- Excellent communications skills.
- Commitment to delivering results.
- Passionate about continuous improvement.
Qualifications and Skills
- BE in Computer Science or a related discipline, or related practical experience.
- 5-8 years of Android programming experience. You’ve shipped multiple apps to the Play Store.
- Deep expertise with Java and Android SDKs.
- Experience with Android frameworks such as Retrofit, RxJava, Dagger, Junit, Mockito.
- Experience with modern programming principles, design patterns and development tools.
- Familiarity with RESTful APIs to connect Android applications to back-end services.
About Us
AliveCor is on a mission to define modern healthcare through data, design and disruption. We’ve pioneered the creation of FDA-cleared machine-learning techniques, transformed wearable medtech to put proactive heart care at everyone’s fingertips. Kardia is the most clinically validated mobile EKG technology. AliveCor was named as one of the Top 10 Most Innovative Companies in Health for 2017 by Fast Company as part of the publication’s annual ranking of the world’s Most Innovative Companies. AliveCor was awarded the 2015 Tech Pioneer by the World Economic Forum and one of the 50 Smartest Companies in 2015 by the MIT Technology Review. AliveCor recently announced a collaboration with Mayo Clinic that will result in new machine learning capabilities to unlock previously hidden health indicators in EKG data, potentially improving heart health as well as overall health care for a variety of conditions. AliveCor is a privately held company headquartered in Mountain View, CA.
Watch the following video demonstrating our product.
https://www.youtube.com/watch?v=8I9xosgA-Ig">KardiaMobile: How's your heart?
https://www.youtube.com/watch?v=8I9xosgA-Ig">https://www.youtube.com/watch?v=8I9xosgA-Ig








