
Reporting to our global VP of Commercial the Customer Success team lead will be responsible for all aspects of customer success, including:
- Successful onboarding of professionals to buy their first pack
- Delivery of a high standard of customer success maintaining a single view per customer across channels
- Defining and leading the implementation of our customer success policies
- Selection and management of our customer success software
- Maintenance of the help site(s) and template responses - updating as new features become available
- Recruitment, training, and performance management of customer success staff
Requirements
- Experience in a high volume customer service environment
- Experience hiring and developing customer success staff
- A can-do attitude to get things done efficiently and resolve user queries in a single contact
- Excellent communication style and ability to stay calm under pressure
Desirable
- Knowledge of customer success platforms and how they work

Similar jobs
Job Title: Digital Marketing Executive
Job Type: Full Time
Location: Indore
Summary/Objective:
We are looking for an experienced and results-driven Digital Marketing Executive to join our dynamic marketing team. The ideal candidate will be responsible for implementing effective digital marketing strategies to optimize our online presence.
Responsibilities:
• SEO: Implement and manage search engine optimization (SEO) strategies to improve search rankings and drive traffic to our website.
• Social Media Marketing (SMM): Develop and execute social media strategies across platforms such as Facebook, Instagram, Twitter, and LinkedIn.
• Pay-Per-Click (PPC) Campaigns: Create and manage PPC campaigns to generate leads and increase brand visibility.
• Facebook and Instagram Setup: Manage the setup and maintenance of our Facebook and Instagram shopping features.
• Shopping Engine Product Feed: Oversee the submission of product feeds to various shopping engines and ensure they are optimized for maximum visibility and conversion.
• Data Analysis & Reporting: Utilize Excel for data analysis and creating detailed marketing reports to track performance and inform strategy.
• Social Media Post Scheduling: Utilize social media post scheduling tools to plan and publish content efficiently.
• Email Marketing: Implement email marketing campaigns using various tools to engage with customers and prospects.
Qualifications/Requirements:
Education:
• Bachelor's degree in Marketing, Digital Media, or related field.
Experience:
• Proven experience in digital marketing.
• Strong understanding of SEO, SMM, and PPC.
• Proficient in Microsoft Excel for report creation and data analysis.
• Familiarity with social media calendar planning and posting schedule.
• Experience with email marketing tools and strategies.
• Experience in e-commerce marketing.
• Certifications in Google Analytics, Google Ads, or similar platforms.
Skills:
• Creative thinking with a focus on innovation and problem-solving.
• Excellent communication and analytical skills.
JD:
Designation :
Senior Software Engineer - Web application developer.Net (C#, ASP.Net) Web Application Developer Job
Educational Qualifications :
Engineering degree (in Computers) or MCA or M.Sc (in Information Technology
or Computer Science) or any Degree with equivalent work experience.
Experience :
- 4 - 7 years of strong working experience in advanced .NET technologies (Full
Stack Development)
Technical Qualification
- Should have at least 4 years of strong working experience in .NET technologies
- Proven working experience with Full Stack development
- Strong working experience with UI and JS frameworks like AngularJS,
ReactJS, TypeScript, CSS, SASS, Bootstrap etc. (all latest versions)
- Strong working experience with Azure environments/Services (Blobs,
queues, Storage, VMs, App service environments, Azure App services .NET
Core etc...)
- C#, Net 6, Web API
- Strong understanding of Dependency Injection
- Proven track record/Solid Hands-on experience with building projects from
scratch
o Setting up framework components
o Configurations
o Visualize DB Structure and design them
- Working experience with SQL Server 2019 and ADO.Net
- Hands-on experience with any No-SQL Database is a plus
Company Name – Techsurvi
Website - http://www.techsurvi.com/
Digital Marketing Fresher
For Amazon, Walmart and e-bay Looking for a Digital Marketing intern who can assist us with creating a plan of action for all digital marketing needs Roles and Responsibilities: We are giving you all training of Amazon ads, Walmart ads and ebay ads. • Working on PPC and digital marketing activities • Working on Amazon, Walmart, and eBay advertisement • Prepare emails to send out to customers • Reporting in Excel • Communicating with clients (email & phone) Best location to start your carrier.
Full-time job
Salary paid- 10-15k
Requirement – 5
About us:
HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.
We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.
To know more, Visit! - https://www.happyfox.com/
Responsibilities:
- Build and scale production infrastructure in AWS for the HappyFox platform and its products.
- Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
- Implement consistent observability, deployment and IaC setups
- Patch production systems to fix security/performance issues
- Actively respond to escalations/incidents in the production environment from customers or the support team
- Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
- Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
- Participate in infrastructure security audits
Requirements:
- At least 5 years of experience in handling/building Production environments in AWS.
- At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
- Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
- Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
- Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
- Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
- Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
- Experience in setting up and managing test/staging environments, and CI/CD pipelines.
- Experience in IaC tools such as Terraform or AWS CDK
- Passion for making systems reliable, maintainable, scalable and secure.
- Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
- Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.
Square Yards is a technology-enabled O2O transaction and aggregator platform for Global Real
Estate. It offers a comprehensive, integrated menu of Global Property & Asset Portfolio. We have over 12,500+ satisfied customers worldwide through our direct presence in 40 cities in 10 Countries including India, UAE, Qatar, Oman, Singapore, UK, Hong Kong, Malaysia, Australia and Canada. Our range of portfolio includes Square Capital, Square Connect, Bling Events & Square Marketing Technologies
Company website: https://www.squareyards.com
Qualification : Graduation ,Post graduate
Industry: Real Estate
- Experience: 0-10 years
1. Build good Working relationship among Brokers and Clients.
2. Understand the core values of the company and its goals.
3. Research the market and related products for possible business opportunities.
4. Present the product favorably and in a structured professional way face to face.
5. Maintain and Develop relationships with channel partners in person and via telephone calls and e mails.
6. Respond to incoming e mail and Phone enquiries.
7. Act as a contact between our company and its existing and potential markets.
8. Negotiate the terms of an agreement and close deals.
9. Challenge any objections with a view to getting the customer to buy.
10. Advise on forth coming product developments and discuss special promotions to the brokers.
|
|
|
Excellent knowledge of OS concepts |
|
Working knowledge with SW design and development tools |
|
Basic knowledge of software and system integration |
|
Excellent knowledge of AutoSAR architecture |
|
Knowledge of ISO26262 Functional Safety, |
| Knowledge of programming languages (Embedded C, C++) |
| Atlassian Suite (Jira, Confluence) knowledge |
|
|
|
|
|
|
QUALIFICATIONS: B.E./ B.Tech. (Electronics/ Electrical/ Mechatronics/ Mechanical)
EMPLOYMENT: Permanent / Full Time
LOCATION: Ahmedabad
EXPERIENCE: 1 to 3 years within automotive industry / software development.
ROLES AND RESPONSIBILITIES
- Develop, Debug simulink/stateflow models according to functional, technical requirements, MAAB guidelines.
- Derive software requirements from system level requirements and establish bi-directional traceability within the models and generated code.
- Generate Code from developed models, generate test vectors, automate tests and document code reviews, test results.
- Automate the data exchange flow between MATLAB models, excel sheets, code testing using m-scripts.
SKILLS AND EXPERIENCE
- Experience in model based development and testing using Mathwork Tools such as MATLAB/Simulink, Stateflow, autocode generation tools Embedded coder or TargetLink.
- Good understanding of the Automotive software development cycle and tool chains
- Should possess a good understanding of C coding, m-scripting, with good debugging and software testing skills.
- Experience in developing MATLAB/ Simulink models from scratch for automotive applications.
- Should have experience in requirements management, and be able to write test cases from them.
- Experience in MBD testing such as MIL/ SIL/PIL.
- Good communication skills in English and Hindi Language.
- Experience in MATLAB verification and validation toolbox like Simulink Design Verifier, Simulink Test, Simulink Coverage is advantageous.
- Basic understanding of Control System Design and Electric Vehicles is a plus.
Good communication skills.Back end office job to get work done by other employees.To boast sales and ensure that the work is done on time.








