
Reporting to our global VP of Commercial the Customer Success team lead will be responsible for all aspects of customer success, including:
- Successful onboarding of professionals to buy their first pack
- Delivery of a high standard of customer success maintaining a single view per customer across channels
- Defining and leading the implementation of our customer success policies
- Selection and management of our customer success software
- Maintenance of the help site(s) and template responses - updating as new features become available
- Recruitment, training, and performance management of customer success staff
Requirements
- Experience in a high volume customer service environment
- Experience hiring and developing customer success staff
- A can-do attitude to get things done efficiently and resolve user queries in a single contact
- Excellent communication style and ability to stay calm under pressure
Desirable
- Knowledge of customer success platforms and how they work

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💡 Hiring: Java Developer & Support Engineer (Splunk) at Deqode
🔷 Experience- 6+ Years
🔷 Mode- Remote (Night Shift)
⏱️ Notice Period - Immediate joiners
(Only immediate joiners & candidates serving notice period)
We’re looking for a talented Java Developer & Support Engineer with strong skills in Java, Application Support, Splunk, and SQL (Insert/Update queries). You’ll develop Java apps, handle L2/L3 support, write and optimize SQL queries, and use Splunk for monitoring and analysis.
✅ Must Have:
- Solid Java/J2EE development experience
- Strong troubleshooting & production support skills
- Proficiency with SQL (Insert, Update, Delete, Select queries)
- Good knowledge of Splunk dashboards & log analysis
- Strong communication & problem-solving abilities
- Develop, and maintain Java applications using Core Java, Spring framework, JDBC, and threading concepts.
- Strong understanding of the Spring framework and its various modules.
- Experience with JDBC for database connectivity and manipulation
- Utilize database management systems to store and retrieve data efficiently.
- Proficiency in Core Java8 and thorough understanding of threading concepts and concurrent programming.
- Experience in in working with relational and nosql databases.
- Basic understanding of cloud platforms such as Azure and GCP and gain experience on DevOps practices is added advantage.
- Knowledge of containerization technologies (e.g., Docker, Kubernetes)
- Perform debugging and troubleshooting of applications using log analysis techniques.
- Understand multi-service flow and integration between components.
- Handle large-scale data processing tasks efficiently and effectively.
- Hands on experience using Spark is an added advantage.
- Good problem-solving and analytical abilities.
- Collaborate with cross-functional teams to identify and solve complex technical problems.
- Knowledge of Agile methodologies such as Scrum or Kanban
- Stay updated with the latest technologies and industry trends to improve development processes continuously and methodologies
If interested please share your resume with details :
Total Experience -
Relevant Experience in Java,Spring,Data structures,Alogorithm,SQL, -
Relevant Experience in Cloud - AWS/Azure/GCP -
Current CTC -
Expected CTC -
Notice Period -
Reason for change -
Your responsibilities as a Full Stack Developer * Write clean codes with relevant test cases
Roles & Responsibilities-
- Prototype quickly and optimize iteratively
- Integrating front end with server-side logic
- Implement security and data protection measures
- Document the work properly
- Implement feedback received from end-users
- Deployment on cloud
- Understanding of code versioning tools like git
Experience-
- Must have at least 2-3 years of experience in MEAN Stack development i.e MongoDB, Express.js, Angular, and Node.js
- Extensive Experience in API integration and development.
- Working knowledge of HTML5, CSS3, and JavaScript.
- Experience with version control systems and repository management.
- Passionate about writing clean, efficient, and maintainable code.
- Strong analytical and debugging skills and experience building consumer systems at scale.
Required skillset
Applicants must have knowledge and experience in the following:
- Backend frameworks like nodejs, expressjs
- Working with RDBMS
- Familiarity with MongoDB would be beneficial
- HTML, CSS & JavaScript
- Frontend frameworks like Angular, React / Svelte
- A web servers like Nginx
- Familiarity of working with WebSocket’s
- Docker understanding
Senior Flutter Developer
Position: Senior Flutter Developer
Experience Required: up to 4 years
Positions: 03
About us:
Saakh is building a social networking platform for businesses who sell on credit in order to solve for their payment collection challenges faced by every seller on a day to day basis. Our vision is to make payments collections timely and automatic for these businesses. Saakh is building a community of trustable businesses. We are building an eco-system where a business who has cheated once cannot ever cheat again.
Job Description:
You will be responsible for User Interface development of Saakh’s android/IOS based mobile applications. You will work closely with founder and CTO to discuss the strategy and to implement the said aforesaid within the deadlines. Saakh is a fast-moving start-up who is at the early stages, timely execution is of paramount importance.
Job Responsibilities:
- Design and develop high-volume, low-latency applications for mission-critical systems,
delivering high-availability and performance
- Contribute in all phases of the development lifecycle: concept, design, build, deploy, test,
release to app stores and support.
- Diagnose performance issues, fix bugs (including crashes and ANRs) to increase the
functionality of the application
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications
- Prepare and produce releases of software components
- Support continuous improvement by investigating alternatives and technologies and
presenting these for architectural review
- Collaborate with team members (product managers, developers, designers) to brainstorm
about new features and functionalities.
Desired Profile:
- Experience required - 4 Years
- Tech, MCA, M. Tech degree in Computer Science Engineering or a related subject
- Proficient in Java/Kotlin programming
- Knowledge and experience in Flutter Framework and DART programming
- Hands on experience in using RESTful APIs
- Hands on experience in designing and developing micro-services architecture and
containers
- Object oriented analysis, UML and design using common design patterns.
- Hands on experience in development IDE Android Studio, Android SDK, Firebase Test
Lab
- Experience with offline storage, threading, and performance tuning
- Familiarity with push notifications
- Familiarity with IOS integration with Flutter
- Experience using GitHub or similar environment
- Complete understanding of SDLC
- Experience with Agile development
- Experience with Material Design and Android UI design principles, patterns and best
practices
- Good knowledge of adding third-party libraries
- Ability to understand business requirements and translate them into technical
requirements
- Working knowledge of the general mobile landscape, architectures, trends, and emerging
technologies
- A track record of delivering successful complex consumer product apps (finance apps,
e-commerce apps)
- Critical thinker
- It is must to have a high sense of integrity.
Are you one of us?
We welcome you to Saakh’s family.
- Build fluid, scalable, responsive, and consumer-centric web platforms that target users across a wide array of devices
- Collaborate closely with designers & backend developers and contribute to the full product development life-cycle from design and development to roll out
Take ownership of work and deliver quality results consistently - Own the delivery of multiple features in a fast-paced work environment
- Build optimized and modular components to provide performance-oriented solutions
- Work in a dynamic and collaborative culture ensuring good teamwork and communication with remote team members when needed
Qualifications
- 4+ Years of experience in frontend web development (1+ in ReactJS)
- Strong past experience of building, scaling and maintaining feature-rich customer-facing single-page applications
- Ability to translate designs into UI elements with accuracy and an eye for fluidity and responsiveness; strong grasp of any of CSS / sass / less
- Proven ability to implement key concepts of state management, security, and caching practices in enterprise-level web applications used at scale
- Proficient understanding of compatibility issues across different browsers and web and mobile devices and available ways to work around them
- Familiarity with the react ecosystem and popular libraries in that ecosystem
- Strong grasp over core web development concepts like HTML5, JavaScript, CSS3, general Web 2.0 techniques, and working without modern component libraries
- Experience with designing secure web applications with a strong understanding of common security vulnerabilities and best practices
- Understanding of data structures, algorithms and object-oriented programming
- Strong grasp over concepts of performance, optimization, lighthouse, etc
- Strong handle over Git, following best practices to facilitate collaboration
Skills that will give you an edge
- Hands-on experience with supporting payments and integrating payment gateways
- Experience with progressive web apps, service workers
- Strong grasp over frontend unit and end-to-end testing frameworks
Java_FullstackDeveloper_DGT II
|
Required Skills:
Desired Skills:
|
- Develop a deep understanding of the start-up ecosystem.
- Build customer facing technology product for global customers.
- Own the Product's frontend and backend development, building reusable, testable, and scalable code.
- Research, evaluate, analyse and implement technical requirements.
- Collaborate with product management teams to define and implement innovative solutions for the product direction, visuals and experience.
- Mentor Junior members of the team.
Requirements :
- 3 to 5 yrs of experience building scalable products, distributed applications product/services in JavaScript and one of angular/react.
- Min 2+ experience working on Node.js and its frameworks.
- Knowledge of both SQL and NoSQL database services and related tools with the expertise to create efficient schemas.
- Strong coding and problem solving skills.
- Understanding of multiple delivery platforms, such as mobile vs. web and developing responsive UI.
- Ability to own end-to-end deliveries, right from requirements till release.
- Excellent coding skills and ability to produce high quality, bug free and testable production grade code.
- Designing unit test cases, integrated test cases using Selenium and Protractor.
- Experience working in an Agile/Scrum development process.
-Ability to mentor junior members of the team.
- Ability to review code and continuously push for higher standards of development.
Responsibilities
Work with dev teams and manage projects.
Plan with security and data protection as a foreword thought.
Build real-time and near real-time web applications with video/audio streaming.
Provide budgets and cost estimations for projects and server/service costs.
Design and develop client and server-side architectures.
Build front-end apps on React, Vue. You should be an expert at React.
Develop and manage database
Plan and write APIs
Test software to ensure responsive and efficiency
Write technical documentation
Requirement
5+ years experience
Front-end - React, Vue, Angular ( Expert in React and Angular)
Backend - Go-lang, Python, nodeJS, ( Must have working knowledge of atleast any of the two
programming languages)Framework: Django, Express JS
Misc - Linux, AWS, Deployment, Docker( Mandatory)








