
Reporting to our global VP of Commercial the Customer Success team lead will be responsible for all aspects of customer success, including:
- Successful onboarding of professionals to buy their first pack
- Delivery of a high standard of customer success maintaining a single view per customer across channels
- Defining and leading the implementation of our customer success policies
- Selection and management of our customer success software
- Maintenance of the help site(s) and template responses - updating as new features become available
- Recruitment, training, and performance management of customer success staff
Requirements
- Experience in a high volume customer service environment
- Experience hiring and developing customer success staff
- A can-do attitude to get things done efficiently and resolve user queries in a single contact
- Excellent communication style and ability to stay calm under pressure
Desirable
- Knowledge of customer success platforms and how they work

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Job Description
Position: Senior Executive - People Experience
Department: Human Resources
Location: Connect and Heal (CNH)
About Connect and Heal (CNH)
At CNH, we strive to create a healthy and engaging workplace by ensuring that employees experience a seamless journey, from onboarding to daily operations. We value people-centric practices that prioritize collaboration, innovation, and care.
Position Summary
The Senior Executive - People Experience will play a pivotal role in delivering exceptional employee experiences across onboarding, recruitment, engagement, and HRMS management. This role requires a proactive individual who can work collaboratively to ensure processes are efficient, compliant, and aligned with CNH’s core values.
Key Responsibilities
1. Onboarding
- Coordinate with hiring managers and cross-functional teams to deliver induction programs.
- Facilitate documentation, verification, and orientation sessions for new employees.
- Ensure compliance with company policies and regulatory requirements during onboarding.
2. Recruitment
- Manage recruitment processes, including job posting, sourcing, screening, scheduling interviews, and offer rollouts.
- Partner with department heads to understand staffing requirements and create effective hiring strategies.
- Maintain a talent pipeline by leveraging social media platforms, job portals, and referral programs.
- Conduct pre-employment checks and reference verifications to ensure quality hiring.
3. Employee Engagement
- Design and implement programs that enhance employee satisfaction, well-being, and retention.
- Plan and execute initiatives such as town halls, team-building activities, and feedback surveys.
- Act as a point of contact for employee queries and provide resolution to concerns in a timely manner.
- Analyze engagement metrics to recommend and implement improvements.
4. HRMS Management
- Oversee the maintenance and accuracy of employee data in the HRMS system.
- Ensure data security and compliance with data protection regulations.
Skills and Qualifications
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
- 1-4 years of experience in HR functions, including onboarding, recruitment, employee engagement, and HRMS.
- Proficient in HRMS tools, Microsoft Office Suite.
- Strong interpersonal and communication skills.
- Ability to handle sensitive information with confidentiality and professionalism.
- Detail-oriented, with strong organizational and multitasking capabilities.
Why Join CNH?
- Be part of a fast-growing organization that prioritizes employee health and well-being.
- Collaborative and inclusive work culture.
- Opportunities for professional growth and development.
Responsibilities
• The ERP Implementation Professional will work closely with ERP team members as well as end
users to provide functional support and training of business processes enabled by Manufacturing ERP in the respective modules.
• ERP Implementation, for the modules like Finance, Production, Stores, Sales, Inventory Control.
• Provide ERP support by resolving customer queries via phone, email, remotely or at client-side
location.
• Responsible to communicate with Customer ERP core team, implementation team, Technical
consultant and his Manager.
• To Maintain Flowcharts, SOP's and prepare user manuals and provide end user training
• To configure, deploy and manage the ERP system and the backend database system
• Extensively travel to client end for software implementation and training purpose.


Greetings!!
Wissen Technology is hiring for Architect role.
Required:
10+ years of experience in development.
Exposure on any of the backend tech stack.
Must have experience on working with Equity Swaps.
Must have experience on working with Banks.
Open to work from office on Hybrid mode.
Open to work from Bangalore location.
Company Profile:
Website : www.wissen.com
Wissen Thought leadership : https://www.wissen.com/articles/
https://www.youtube.com/watch?v=H_rLmHvlOKg
Employee Speak: https://www.ambitionbox.com/overview/wissen-technology-overview
LinkedIn: https://www.linkedin.com/company/wissen-technology

In this role, you will:
- Integrate user-facing elements developed by front-end developers.
- Build efficient, testable, and reusable PHP modules.
- Solve complex performance problems and architectural challenges.
- Integrate data storage solutions.
You may be a fit if you have:
- 2 – 4 years of experience in building PHP web frameworks such as Lavarel.
- Understand the fully synchronous behavior of PHP.
- Understanding of MVC design patterns
- A proficient understanding building rich UI & front-end technologies, such as JavaScript,
HTML5, and CSS3.
- Working knowledge of object-oriented PHP programming
- Understanding of accessibility and security compliance.
- Strong knowledge of the common PHP or web server exploits and their solutions.
- Experience in using fundamental design principles for a scalable application.
- Knowledge of user authentication and authorization between multiple systems, servers, and environments.
- Knowledge of Integrating multiple data sources and databases into one system.
- Familiarity with limitations of PHP as a platform and its workarounds.
- Understanding of creating database schemas that represent and support business processes.
- Familiarity with SQL/NoSQL, Postgresql databases and their declarative query languages

Job Description:
Strong on C++, Linux Background
Strong on Algorithms
Hands on experience on Data Structure & Multithreading

- Proficiency in Web Technologies will be a plus
- Experience in developing, releasing and maintaining native Java Applications (point us
to your apps on Google Play).
- Deep understanding of the Android SDK - Software development kit which has a
source code, development tools, an emulator and libraries that is used to build
android applications
- You also need experience collaborating on software projects. You`ve
demonstrated that you can work efficiently as part of a team.
- Experience with third-party libraries and APIs- Working knowledge of the general
mobile landscape, architectures, trends, and emerging technologies- Solid
understanding of the full mobile development life cycle.
Bonus Points:
- A github account with some neat projects in it
- Excellent debugging skills
- Experience developing location aware mobile applications

Senior / Python Developer
We are looking for a Senior / Python Developers to join our engineering team and help us develop and maintain various software products. Your responsibilities include understanding the product very well, and lead the integration of this product into architecture.
To be successful in this role, you should have strong technical knowledge and solid experience of all steps of the software engineering process and the tools associated with those. You should be a go-getter, a clear communicator and a strong collaborator who works well in a team as well as the customer. You should want to do high quality work and produce output that you are proud of.
- Good understanding of Python especially should have used file/directory access, data persistence, compression and archiving, cryptographic services, concurrent operations, networking and IPC, developmental tools etc.
- Good understanding of key differences in Python 2 vs 3
- Knowledge of lib2to3, six, python-future libraries. Compatibility idioms provided by these libs and their limitations, issues in using them as is.
- Knowledge of Python3 changes in data types especially str, bytes in Py3 vs str, unicode in Py2. Should be able to gauge, understand impact of this on data in transit/data at rest in a large project.
- Knowledge of using C extensions in Python code, modifying to run with Python3, Python 2-3 compatibility.
- Experience working with large python codebase.
- Working knowledge of mysql, Python ORM like sqlobject.
- Working knowledge of Common third party modules like cherrypy, falcon, gunicorn, etc.
- Good experience with basic python, no django/flask needed
- Some code needs to run in Python 2, some in Python 3 and some in compatibility mode
- Issues for Druva are in ORM, marshalling, networking
- Need candidates having Understanding of basic data types, extensions of python
- Data type conversion and networking is important
- Internals of Python are important



