Application Support Engineer

Responsibilities include:

• Coordinate and clarify the requirements and technical issues (including client interaction)
• Support creation of high and low level design
• Development and maintenance of automation code
• Build reusable Business objects as required
• Review the automation implemented code
• Deploy the code to multiple environments phase wise
• Provides regular status updates to clients and management
• Participates in research/design/implementation of appropriate automation tools
• Develop .net libraries using C# /.Net
• Design and develop SQL scripts – Stored procedures, queries, and functions
• Perform unit testing, support systems integration testing and UAT testing
• Raise ticket and co-ordinate with IT team and CS team
• Analyze, estimate and implement special projects
• Effectively manage multiple priorities / assist with various projects as they arise.
• Accurately track, monitor, and report progress and obstacles
• Travel requirements will be modest, working hours must be flexible to deal with international time zone and key process owners located throughout the world.

Education, Experience, & Required Skills:

• Bachelor degree in Computer Science, Computer Engineering or equivalent is required
• 7+ years of overall IT experience
• 2+ years of overall development experience with leading RPA tool.
• Certified RPA Tool (UiPath, UiPath X, Blue Prism, Automation Anywhere) as developer
• Programming experience in Java, .Net, C, C#, .Net, Python
• Sufficient knowledge of RDBMS like ORACLE / MS SQL Server and SQL tools
• Knowledge in developing & understanding excel macros codes.
• Knowledge in Power BI, Excel Macro, web forms, mobile applications are preferable.
• Knowledge of service oriented architecture is preferable.
• Knowledge in Finance & Accounting domain is preferable.
• Strong written and verbal communication skills
• Excellent organization and communication skills.
• Effectively interact with various levels of management.
• Ability to multitask.

.Net Lead(2+ lead exp must) - Exp : 8+

.Net Developer - Exp : 6+

Skills : .Net Core, C#, SQL and Angular.

Np : Immediate Joiners

Location – Bangalore.

What You'll do:

• 2-5 years of experience building scalable backends using Python
• In-depth knowledge of Python/Django or Flask
• Familiar with oauth integration Social Networking API (Facebook, Twitter, Linked In, Google+)
• Experience integrating with mobile Apps
• Django/Flask permissions model, caching, async mechanisms
• Understanding of caching, database interactions
• Able to engineer the best performing solutions and always keeping scalability in mind

What makes you a great fit:

• Strong problem solving skills
• Knowledge of data structures and algorithms
• Hungry for more responsibility and knowledge
• Passion for building robust systems that are engineered to handle failure scenarios, an undying love and attitude for maintaining coding standards
• Strong advocate for producing quality software who makes sure issues are raised and resolved
• Experience with at least one of the cloud platforms like AWS, GCP, Azure, Digital Ocean etc. (docker, Kubernetes, microservice good to have)

Must have skillsets:

Skills : Python/ Django or Flask

Experience required: 3 -5 years

Job Type: Full time/ Permanent

Perks and Benefits :

• 5 days working.
• Flexible shift timings
• Company-sponsored certifications.
• Team friendly culture
• Flat hierarchy
• Carrom, Table tennis games, Cricket Tournament Participation for interested employees
• Snack-filled pantry for team members
• Group Medical Insurance (*)

Desired Candidate Profile

• A team focus with strong collaboration and communication skills
• Exceptional ability to quickly grasp high-level business goals, derive requirements, and translate them into effective technical solutions
• Exceptional object-oriented thinking, design and programming skills (Java 8 or 11)
• Expertise with the following technologies : Data Structures, Design Patterns ,Code Versioning Tools(Github/bitbucket/..), XML, JSON, Spring Batch Restful, Spring Cloud, Grafana(Knowledge/Experience), Kafka, Spring Boot, Microservices, DB/NoSQL, Docker, Kubernetes, AWS/GCP, Architecture design (Patterns) Agile, JIRA.
• Penchant toward self-motivation and continuous improvement; these words should describe you: dedicated, energetic, curious, conscientious, and flexible.

Your Qualifications:

 7 to 12 years of experience with majority as Java engineer

 Strong hands on experience on building application using technologies Java, Spring, Hibernate, Maven/Gradle.

 Experience in building Micro Services using Spring Boot / Go.

 Strong knowledge and experience with SQL queries and databases like Postgre SQL/Oracle.

 Strong knowledge and experience on Platform components such as Docker, Kubernetes and Service Mesh (Istio).

 Good knowledge of scripting languages (preferably Python and Bash)

 Familiarity with CI/CD environment (Jenkins).

 Experience on Observability stack such as ELK Stack, Prometheus & Grafana would be added advantage.

 Should have experience on Active MQ based async queuing system design and deployment.

 Strong experience of system design and implementation of end-to-end integrated systems.

 Familiarity with Hazelcast and Zk Solution would be a plus.

 Strong skills to write technical design documentation.

 Experience of leading a team as tech lead.

 Ability to work effectively in a team environment as well as independently.

 Good communication skills with tech/non-tech people.

What You'll Do:

 Assigned to software development projects and/or system enhancements as tech lead.

 Be engaged in a whole process of development project (requirements analysis, design, implementation, testing/verification, deployment, operation/maintenance).

 Work closely with project manager and other engineers. Some of them are in different locations such as Japan and Singapore.

 Always improve the design quality, code quality, testing quality and system quality spontaneously. In addition, create such a culture in our team.

 Understand business needs and user behavior and develop solutions to those needs.

 Develop and maintain a deep understanding of our systems and propose system improvements.

 Guide and support less-experienced members as mentor and role model to improve the team productivity and achieve team’s goals together.

Better to Have:

 Familiarity with Telecom Service Provider’s Billing Ecosystem/BSS Systems.

 Familiarity with and experience on Cloud Native Technologies.

 Familiarity with Agile Software development process.

 Familiarity with and experience on Linux/Unix environment

 Work experience with a remote team

 Familiarity with Atlassian tools (JIRA, Confluence, HipChat)

 Familiarity with source control system (Gitlab, SVN, etc.)

OUR COMMITMENT TO YOU:

You'll benefit from our network of global communities and collaborative culture that will help you build technical and functional skills and capabilities. And because we serve more than 28 countries industries globally, you'll have the opportunity to develop valuable industry-specific expertise.

The scale of our capabilities and client engagements and the unique way we innovate, operate and deliver value will give you the opportunity to deepen your existing skills even as you help create the latest technology trends. You'll have access to leading-edge technology.

The database market is massive (the IDC estimates it to be $119B+ by 2025!) and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB is expanding our global team of consulting engineers to further our ongoing plans for worldwide growth!

MongoDB Professional Services works with customers of all shapes and sizes in all verticals, from tier-1 banks to small web startups, on a variety of interesting use cases from e-commerce platforms to trading systems to social media applications. Solve interesting problems, gain incredible cross-stack experience, work with the best and brightest people in the business, network with industry leaders, and see new places - all in a day’s work!

MongoDB consulting exists to support the development of our customers’ vision, accelerate customers’ time to value, and drive a multitude of customer adoption scenarios - from building new solutions to modernizing legacy applications or migrating to the cloud. Our consulting solutions ensure that organizations get the best out of MongoDB.

Be one of the recognized experts in this rapidly growing field in a high-growth software company successfully challenging the status quo of the database industry. 

Shift Timing

You will get an opportunity to work with Global customers (APAC, EMEA, and North America) So this would require you to work in monthly rotational shifts.

This role can be based out of our Gurugram/Bangalore Office or remotely in the India region.

Candidate Profile

We’re looking for a highly technical individual, with strong problem-solving and communication skills, and is comfortable working closely with customers. 

Our ideal candidate will have

• Excellent analytical, diagnostic skills, and problem-solving skills
• High motivation for a role that combines deep technical and customer-management dimensions
• Confidence speaking and presenting in a collaborative customer setting
• 4+ years of software development/consulting/support experience, preferably in a number of distinct industries/verticals
• Familiarity with enterprise-scale software architectures, application development methodologies, and software deployment and operations
• Competence in at least one of the following languages (in no particular order): Java, C#, Python, Node.js (JavaScript), Ruby, Go.
• Experience with databases such as MongoDB, Oracle, MS SQL Server, PostgreSQL
• Familiarity with Linux diagnostics and tuning; Windows tuning knowledge is a plus
• Should have the strong capability with, minimally, both English and any local language - as necessary

As a core member of the MongoDB Professional Services team, you will

• Contribute to helping migrate customers from self-hosted MongoDB on-prem/cloud to Atlas
• Contribute to customer implementations at any or all phases of the application lifecycle: portfolio assessment, application planning, and design, deployment architectures, development and build, integration and release configuration, system testing, production operations, application optimization, and best practices adoption
• Work as part of a wider delivery team comprising fellow consulting engineers, project managers, and account teams
• Cultivate your individual MongoDB reputation as a trusted advisor to guide MongoDB and our customers into the future
• Partner with Product and Engineering teams to influence the direction of the MongoDB product roadmap

Success Measures

As a Consulting Engineer, you will be successful in this role when you can execute the following

• Become a field expert in “everything MongoDB”
• Communicate complex technical proposals simply and convincingly to a wide range of audiences
• Gain a reputation as a trusted advisor with your clients, large and small
• Ensure your client’s success with their MongoDB endeavors
• Maintain the required level of billable utilization
• Influence MongoDB product development by contributing experience from the field
• Successfully communicate the product roadmap to external clients
• Constantly work on improving yourself, our products and our team

Do you know, Why MongoDB is a fantastic place to work and build your career?

• Top NoSQL database in the world
• Largest Ecosystem and the fastest growing database in the world
• Close to 26,800 customers in more than 100 countries and over 175+ million downloads
• Sequoia Capital and a number of other Top VC firms have invested in MongoDB. Sequoia Capital calls us out as one of their flagship portfolios; Sequoia has also invested in Apple, Google, Youtube, and WhatsApp
• 9-figure revenue company, with very high double-digit growth rates  
• Be a part of the company that’s reinventing the database, focused on innovation and speed
• Enjoy a fun, inspiring culture that is engineering focused
• Work with talented people around the globe
• Learn, contribute, and make an impact on the product and community

Life at MongoDB

Our India office culture

• 300+ people, with teams in Sales, Engineering, HR, Finance, IT & Marketing
• Regular group outings and opportunities to get to know your colleagues
• Employee affinity groups

 Our Benefits

• Competitive salary and equity
• Comprehensive Health cover, dental cover, travel insurance & Life Insurance.
• Free lunch twice per week and a fully stocked kitchen with healthy and sweet treats in office.
• Macbooks are company standard
• 26 weeks Maternity & 20 Paternity leave to spend time with new arrivals

let’s check out the below link to know more about the role and Flex Consulting Team in India:

https://www.mongodb.com/blog/post/meet-our-growing-flex-consulting-team

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.https://www.mongodb.com/blog/channel/culture"> Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

• Expertise in Database Administration on Production Servers with server configuration, performance tuning, and maintenance with outstanding troubleshooting capabilities in Cloud – AWS / Azure.
• Efficient in Architecting, Configuring, Maintaining, Monitoring, Troubleshooting SQL Servers.
• Strong understanding of SQL database structures, principles, and practice
• Strong experience handling Backups, Restores, Corruption, and Disaster Recovery scenarios.
• Experience in installing and configuring SQL Server databases of different versions.
• Experience in Performance Tuning and Optimization, backups, restores, recovery models. Writing & optimizing SQL statements, partitioning, clustering, HA, DR. Experience in DMV & DDL queries.
• Independently analyze, solve, and correct issues in real-time, providing problem resolution end-to-end.
• Skilled in working with large volumes of data and loading data from multiple sources.
• Knowledge of reporting and query tools and practices.
• Knowledge of indexes, index management, and statistics.
• Skilled in deploying database change scripts
• Scheduling database backups, taking full and Transaction log backups.
• Automate SQL server tasks (SQL jobs, Windows scripts, etc.)
• Exposure to MySQL will be an added advantage.

Soft skills:

• Mission led. Someone who buys into the mission of a company and the problem they are solving. The company is growing fast and have a tonne of things they need to achieve; they want people that are bought in for the long term and believe in what they’re doing. 
• Pragmatic thinker. You have a structured approach to situations, if you do not know the answer, you’ll know how to find it out. 
• Open to change. You are able to work in a fast-paced environment where priorities can change instantly, and you are able to adjust. 
• Technologist. Someone that is passionate about what they do and experienced in server operating systems and application deployment, configuration, and maintenance. 
• Communication and Presentations skills.