Designation- Customer Service Representative
Job Location- Kaikondrahalli, Sarjapur Road, Bangalore
Educational & Skill-Set Qualifiers:
Education - Graduation/HSC qualified,
Excellent verbal and written communication skills.
Good Interpersonal skills, and numerical and analytical ability.
Decision-making skills.
Languages -
English & Hindi mandatory, Kannada/Tamil/preferred
6 days a week and the week-off will be on weekdays.
Specific Responsibilities:-
- Handle Inbound and Outbound calling for customer service.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Conduct follow-ups to ensure complete resolution of issues.
- Keep records of customer interactions and process customer accounts.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
Remunerations- Fixed CTC (20k to 27k for 0-4 yrs of exp. respectively ) + 30% incentive

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Given the qualifications and requirements you've shared (Ph.D. completion and a minimum of 2 years of experience) in the fields of Computer Science and Engineering (CSE), Information Technology (IT), and Electronics and Communication Engineering (ECE), here is a more tailored look at the specific expectations and skills an Associate Professor should bring to a department in such a technical field, along with the contextual setting of your mentioned location, KGiSL Campus in Saravanampatti, Coimbatore.
Eligibility:
- Complete the Master Degree In Relevant Field
- Candidates Clear the Any One Of UGC NET/SET
- Must Have a Ph.D Completion In Related Department
1. Academic Qualifications
- Ph.D. in Relevant Field: Candidates must have a Ph.D. in Computer Science, IT, or a closely related field. The Ph.D. should reflect deep expertise in a specific sub-area of the discipline.
- Publications: A strong record of publications in peer-reviewed journals and conferences, particularly in top-tier venues related to CSE, IT.
- Research Experience: Proven track record of independent and collaborative research projects, including contributions to advancements in areas such as machine learning, AI, data science, cybersecurity, embedded systems, etc.
- Teaching Experience: At least 2 years of experience in teaching and mentoring students, ideally at the university or college level, in courses related to CSE, IT.
2. Technical Skills
- Subject Expertise:
- CSE: Knowledge in areas such as Algorithms, Software Engineering, Data Structures, Cloud Computing, Artificial Intelligence (AI), Machine Learning (ML), Big Data, Database Systems, and Networking.
- IT: Familiarity with Programming Languages (Python, Java, C/C++, etc.), Web Development, Mobile App Development, Cloud Technologies, IT Infrastructure, Cybersecurity, and Network Security.
Ideal Candidate
At least 8+ years of experience in Product design
Preferred Qualifications:
Bachelor’s degree in engineering or a related field
Advanced degree in UX design, HCI, or related design fields
At least 5 years of experience designing for data product or B2B SaaS experiences
At least 5 years with working with a variety of business partners and delivering outcomes
At least 5 years with familiarity with design and prototyping tools, such as Figma
At least 2 years of familiarity with working and contributing to an established design system
Experience:- Overall 10 to 12 years of experience of which atleast 5 to 7 years’ experience should be in Information Security. Mandatory is 5 to 7 years’ experience in Information security and with one full end to end implementation experience.
Base location: - Bengaluru - Must
Requirements: -
- Mandatory - ISO 27001:2013 lead implementor certified
- Mandatory - ISO 27001:2013 lead auditor certified (but if it is a good candidate, we can still consider)
- Good to have – CISA, CISM, Risk management certification, Privacy certifications.
- Mandatory - Atleast one end to end implementation experience of ISO 27001 standard. The candidate should have a good implementation knowledge of ISO 27001, ISO 27002 standards and is required to implement the ISO requirements and run the ISMS program for multiple countries.
- This immediate requirement is for implementing the ISMS program for our Canadian office location. The candidate should be willing to work from Bengaluru in EST time zone during this implementation phase whenever required.
- Good documentation skills.
- Develop, implement, maintain, review and continually improve Information Security policies.
- Good understanding and knowledge of applicable legal and regulatory requirements as relevant to information security.
- Manage and maintain a risk register / risk database along with risk treatment plans.
- Good understanding of physical and environmental security.
- Conduct Internal Audits based ISO 27001 standards and Personal Data Protection policies. A good experience in independently conducting Internal and supplier audit with respect to information security.
- Provide training to the employees on Privacy & Information Security Management System on regular intervals.
- The greater part of the job involves interacting with people, interviewing them / auditing, Preparing audit reports, discussing / persuading / influencing.
- Mandatory: Good verbal and written communication skills. Eye for details.
- Good presentation skills.
- Since this is a trusted role, candidates must be willing to undergo extensive background checks to verify their identity, character, qualifications, skills and experience.
- Have thorough knowledge of PHP, JavaScript, AJAX, jQuery, HTML5, CSS3, Bootstrap
- Possess the ability in Angular js, React js
- Top-notch programming skills, ability to produce quality code that is maintainable, efficient, reliable and secure.
- Development of APIs as required. Rest or Soap API integration.
- Strong knowledge of MVC is required
- Must Know Framework like Laravel, CodeIgniter, Cake Php, Yii
- Have experience in MySQL, MariaDB databases.
- Distributed version control and regular deployments.
- Have Good Communication skills.
We are looking for a full-time remote Senior Backend Developer who has worked with big data and stream processing, to solve big technical challenges at scale that will reshape the healthcare industry for generations. You will get the opportunity to be involved in the big data engineering, novel machine learning pipelines and highly scalable backend development. The successful candidates will be working in a team of highly skilled and experienced developers, data scientists and CTO.
Job Requirements
1) Writing well tested, readable code using Python that is capable of processing large volumes of data
2) Experience with cloud platforms such as GCP, Azure or AWS are essential
3) The ability to work to project deadlines efficiently and with minimum guidance
4) A positive attitude and love working within a global distributed team
Skills
1) Highly proficient working with Python
2)Comfort working with large data sets and high velocity data streams
3) Experienced with microservices and backend services
4) Good relational and NoSQL database working knowledge
5) An interest in healthcare and medical sectors
6) Technical degree with minimum of 2 plus years- backend data heavy development or data engineering experience in Python
7) Desirable ETL/ELT
8) Desirable Apache Spark and big data pipelines, and stream data processing (e.g. Kafka, Flink, Kinesis, Event Hub)









