Customer Care Executive

Job Title : Content Writer (Web3 / Blockchain / Crypto)

Experience : 3+ Years

Location : Noida

Working Days : Monday to Friday + Saturday WFH

About the Role :

We are looking for a content writer with strong expertise in Web3, Blockchain, and Crypto to create impactful content including whitepapers, blogs, articles, and research reports.

The role requires the ability to simplify complex blockchain concepts, craft compelling narratives, and produce content for both technical and non-technical audiences.

Mandatory Skills :

Whitepaper Writing, Blockchain/Web3/Crypto Expertise, Tokenomics, Technical & Marketing Content Creation.

Key Responsibilities :

• Write whitepapers covering vision, technical framework, tokenomics, roadmap, and market analysis.
• Create SEO-friendly blogs, articles, and website content on blockchain, DeFi, NFTs, DAOs, and crypto trends.
• Collaborate with tech and marketing teams to ensure accurate and engaging content.
• Research and stay updated on Web3 and crypto ecosystems.

Required Skills :

• Proven experience in writing whitepapers and long-form blockchain content.
• Strong knowledge of Web3, Blockchain, Crypto, DeFi, NFTs, and Tokenomics.
• Ability to translate complex technical concepts into simple narratives.
• Excellent research, grammar, and editing skills.
• Familiarity with SEO and crypto community content (Twitter/X, Discord, Telegram) is a plus.

Why Join Us :

• Work on cutting-edge blockchain projects.
• Exposure to global Web3 markets.
• Competitive salary & growth opportunities.

• You need to be excited about the problem that we are trying to solve
• 3+ years of experience building applications in Kotlin
• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Strong Js fundamentals - You should be able to contribute partially to our existing React Native development as well
• Ability to give clarity and communicate well with the team, including Product, Backend and Dev-Ops (if and when needed)
• Ability to use profiling tools well, getting to root causes of bugs fast
• Ability to pick and work on adjacent technologies if and when required (Eg: If the best performance monitoring solution needs a basic firebase setup, that should not be a blocker for you to go ahead and do so)
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Reach out to the open-source community to encourage and help implement mission-critical software fixes
• You need to be comfortable working in a remote environment (Good internet connection and availability on phone is needed)
• Deep understanding of android architecture
• Understanding of inter app communication
• System design thinking

Experience : 4 - 8 Years

Primary Skills

• BE/BTech/MTech with 1 year of experience in .NET Framework like C#.Net and ASP.Net
• Atleast 1 year of experience on Web Application development with ADO.Net, HTML, CSS, JavaScript/Jquery
• Good experience in Writing Complex SQL Queries using any of the RDBMS Database like Oracle, SQL Server etc
• Experience in Creating and Testing Stored Procedures and Functions

Secondary Skills

• Ability to analyse the existing code in the application and identify the Program Logic
• Experience in implementing AJAX through Javascript/Jquery
• Experience in Creating Reports and Documents using Crystall Reports
• Experience in creating Front End Validations using JavaScript/Jquery
• Experience in doing Manual or Automated Test will be a plus

Desired Skills

• Good communication Skills
• Good conceptualization skills
• Good visualization ability
• Good analytical capability
• Quality focused
• Good problem solving ability

Location : Bangalore

PREFERRED QUALIFICATION AND SKILLS:

• In depth knowledge of HTML5 • In depth knowledge of CSS3 (Less, Sass, Stylus is a plus), knowledge of BEM methodology is preferred

• Detailed knowledge of JavaScript (ES2015 is a plus) is a must

• Good knowledge of Node.js & npm

• Gulp or Grunt experience is a plus • Experience with Atomic design paradigm is a plus

• Experience in any JS framework(Angular, React + Redux, Vue, etc.,) is must

• Understanding of Web Accessibility WCAG guidelines.

• Must be able to mentor and guide junior technical resources.

• One who is proactive and come forward with technology related initiatives. Motivated selfstarter.

 • Good Communication skills. English - Oral and Written.

Post Title - Customer Care Executive

Process - Australian

Location - Kolkata , Salt lake Sector V 

Shift Time - 6:30am to 3:30pm

Working Days - Monday to Saturday

Requirements - Strong active listening skill and verbal communication

Good English.

Job Type: Full-time

Job Role - We are looking for tele-callers with eagerness to work in the early morning shift and earn handsome incentives. The campaign is pretty simple, we just need to book appointments with Australian customers for free home appliances to be given to them.

There are few specific home appliances that the customers will be getting for free, so we just need to book the time and date of their availability.

Salary: ₹10,000.00 - ₹22,000.00 per month

Benefits: Provident Fund

Schedule: Morning shift - 6:30am to 3:30pm.

Supplemental pay types:

  Performance bonus.

  Yearly bonus.

Note - No hard core sales

No Targets

High Incentives

No pick/drop - (Travelling Allowances will be paid)

No rotational shifts

• Researching possible business opportunities, prospecting new clients through various sources and building a pipeline of prospects
• Reaching out to potential clients via cold calls and cold email
• Understanding the business requirements of the clients and accordingly pitching the company’s products/services
• Educating the new clients and also updating the existing clients about any product/service improvements/updates
• Answering any concerns or queries raised by the clients in a timely manner
• Following up with the clients to ensure that their show of interest is retained and converted to business for the company
• Negotiating and closing the sales deal by handling all the relevant operational activities as well during the process
• Collecting feedback and suggestions from the clients in regular intervals and reporting the same to the management
• Ensuring compliance of relevant rules, laws & regulations
• Updating and maintaining a database of prospects, sales figures etc. and reporting the same to the management in regular intervals
• Working in coordination with internal stakeholders such as various teams and external stakeholders such as clients

Desired Candidate Profile

• Graduation is a must
• Relevant work experience of minimum 2+ years in inside sales
• Previous experience of handling a CRM, using an email outreach tool and prospecting is required
• Willingness to work remotely
• Excellent communication skills- Advanced level proficiency in English is required
• Excellent negotiation and presentation skills

Recko Inc. is looking for front-end developers to join our kick-ass engineering team. We are looking for smart, dynamic individuals to bridge the gap between design and technical implementation and define how our software looks as well as how it works.

What are we looking for:

1. Deep understanding of Javascript(ES6) and of at least one test frameworks

2. Overall 1-4 years of Experience in web Development and at Least 1-2 years experience on ReactJS Library.

3. Curious to learn new things and adopting new standards

4. Experience of building at least one frontend application from scratch/ building a SaaS product

5. Good understanding of webpack, CSS pre processors, react-redux architecture, redux-saga.

6. Understanding of design frameworks, UX patterns for web

7. Ability to think strategically and implement with excellence

8. A growth mindset and passionate about building things from the ground up, and most importantly, you should be fun to work with

As a frontend developer at Recko, you will:

1. Develop new user-facing features as well as maintain and improve the application

2. Build reusable code and libraries for future use

3. Ensure the technical feasibility of UI/UX designs while maintaining high quality standards and brand consistency

4. Optimize application to handle high scale

5. Work closely with Product managers, UX designers and back-end engineers to implement frontend solutions.

6. Follow secure coding practices to avoid vulnerabilities like XSS, CSRF

7. Actively participate in code and design reviews to build robust applications.

About Recko:

The Recko Financial Operations Platform empowers finance teams in fast-growing internet businesses with a comprehensive and robust technology stack to build and embed innovative financial workflows such as accounting, reconciliation, commission calculation, payment orchestration and reporting, so businesses can accelerate growth, collaboration, and track and manage money end to end. This ensures that every dollar, euro or pound that the company moves is accounted for and the financial needs of the ever evolving business is taken care of.

Globally, the Recko platform securely processes transactions worth millions of dollars every day. Customer-obsessed brands such as Deliveroo, Meesho, Grofers, Dunzo, Acommerce, etc use Recko so that their finance teams can streamline operations with automation and prioritize growth over repetitive and time-consuming tasks around day-to-day financial operations. Our transparent pricing and exceptional customer service guarantees that we power your growth story - one transaction at a time.

Recko is a Series A funded startup, backed by marquee investors like Vertex Ventures, Prime Venture Partners and Locus Ventures. Traditionally enterprise software is always built around functionality. We believe software is an extension of one’s capability, and it should be delightful and fun to use.

Working at Recko:

We believe that great companies are built by amazing people. At Recko, We are a group of young Engineers, Product Managers, Analysts and Business folks who are on a mission to bring consumer tech DNA to enterprise fintech applications. The current team at Recko is 60+ members strong with stellar experience across fintech, e-commerce, digital domains at companies like Flipkart, PhonePe, Ola Money, Belong, Razorpay, Grofers, Jio, Oracle etc. We are growing aggressively across verticals.

1. Develop or integrate with a Charging management system (CMS).
2. Develop the backend for the apps (subscription, locating, reservation, payments, operation).
3. Develop the backend for the host apps (setting availability, pricing).
4. Develop the central dashboard for internal purposes.
5. Develop the dashboard for monthly revenue remittance to hosts.
6. Develop a dashboard for network partners.
7. Develop the system for custom ad delivery in invoices.
8. Setup, Deploy and Manage the servers and APIs.