Customer Care Executive

Technical Skills:  

•Solid knowledge in automation testing. 

•Good experience in C# 

•Experience in testing web services, REST APIs. 

•Experience in Selenium using C# 

•Lambda Test for cross-browser and cross-device testing 

•Exposure to create Automation framework like Modular, BDD etc. 

•Knowledge in testing web services is desirable. 

•Good understanding of GIT and it’s process like 

Job Title: CAD Technician (Electrical)

Experience: 3-6 years

Salary: 12-15 LPA

Location: Bangalore (BTM 1st Stage)

Working Days: Monday to Friday

No. of Positions: 2

Role Summary

The CAD Technician will support engineering and design teams by producing high-quality technical drawings for various projects within the HV/EHV electricity grid. This role involves creating, reviewing, and revising detailed designs using CAD software to ensure accuracy, compliance with industry standards, and alignment with project specifications.

Responsibilities include preparing detailed schematics, panel views, layout drawings, maintaining and updating drawing records, and collaborating with engineers to ensure designs meet technical and functional requirements. The role requires excellent attention to detail, effective communication with internal teams and external stakeholders, and the ability to manage deadlines in a fast-paced environment.

Desired Experience:

• Hands-on experience with specific focus in HV/EHV substations and powerplants.
• Knowledge of design tools like AutoCAD for SLD’s, electrical schematics, cable schedules, wiring diagrams, layouts, earthing system etc..
• Has experience of control and protection equipment such as protection relays, BCU(Bay Control Unit), trip relays, AVR etc.
• Familiarity with relevant drawing standards such as IEC61082-1 and IEC60617.
• Knowledge of IEC61850 protocol for substation control & protection system.
• Familiarity with factory and site acceptance tests from design to approval phase.

Key Responsibilities:

• Produce accurate technical drawings and cable lists for HV/EHV substations, power plants,and other related projects..
• Develop and modify detailed engineering drawings, including layout plans, equipment layouts,cable routing, earthing designs.
• Support engineers by preparing detailed schematics, wiring diagrams, single-line diagrams,cable lists and panel views in compliance with industry standards.
• Collaborate with engineering teams to ensure that all designs meet technical specifications and project requirements.
• Conduct site visits and surveys to collect data and verify existing drawings, ensuring accurate representation of field conditions.
• Organize and maintain drawing records in document management systems, ensuring easy access and proper version control.
• Prepare bill of quantities (BOQ) based on engineering drawings.
• Coordinate with external vendors and manufacturers to ensure compatibility of design components with project specifications.
• Provide technical assistance to project and site teams during installation, testing, and commissioning phases.
• Stay updated on advancements in CAD tools, drafting techniques, and engineering design standards.
• Promote teamwork and collaboration, contributing to the overall success of the project by delivering high-quality design outputs on time.
• Promote and enforces safe working environment by enforcing and supporting adequate HSE measures in all activities undertaken by himself & the team, follows ethics and compliances as per company guidelines.

Client Introduction:

We are a global knowledge enterprise driving energy and water industry transformation through innovative solutions. With a strong focus on sustainability, digitalization, and smart infrastructure, we collaborate with utilities, governments, and large enterprises to optimize performance and build a future-ready power network.

Employees: 1000+

Countries: 10

Headquartered in Ahmedabad, Appitsimple is better known for its innovative "Digital Products" - SoftwareSuggest and CallHippo. It is an IT company that has been revolutionizing & simplifying the way organizations do business since Jan 2014.

ApiItsimple is an all-remote organization with a team of 150+ members. With over 300 customers of SoftwareSuggest and 2000+ customers of CallHippo, AppItSimple has a dominant presence over the globe.

URL: https://appitsimple.com/about" target="_blank">https://appitsimple.com/about

Product: CallHippo.

URL: https://callhippo.com/" target="_blank">https://callhippo.com/

CallHippo was launched in 2017. It is an intelligent VoIP (voice over Internet protocol) service provider for business organizations and call centers. The main objective behind launching CallHippo was to provide easy-to-adopt, cost-effective, scalable, and accessible phone systems to businesses. Customized pricing plans, 24/7 available support, and innovative top-of-the-line features make CallHippo stand out from market competitors. With 2000+ customers across 25+ countries, the company is just getting started and is sure to scale greater heights in the future.

Appitsimple prides itself on a flexible work environment that empowers employees to be key decision-makers to grow personally and professionally. The company strives to develop leaders through an active mentoring program and skill development initiatives. An inclusive workplace, Appitsimple encourages freedom, and independent thinking and aims to create thought leaders in the business ecosystem.

Experience- 0.6-3 years

The Job Description for Customer Support Executive:-

1)Work on chats and Tickets

2)Maintain a mean response time of less than 1 minute since it is live chat support

3)Chat Quality score should not be less than 4/5

4)Close maximum support tickets in a month

5)Resolve queries with utmost efficiency to facilitate customer retention.

Requirements

1)Experience in Tech Support

2)Experience with troubleshooting

3)Hands-on knowledge in providing support for any kind of application software

Junior .Net developer

Key responsibilities: ❖ Give and Take the new technology training ❖ Develop and Unit test assigned tasks as per UI Mockup ❖ Provide daily progress report to seniors ❖ Keep task status up to date in project management ❖ Write the acceptance criteria based on the user story Experience in development of web applications ❖ Must have strong hands-on experience in ASP.Net MVC with jQuery and Ajax ❖ Must have a clear Concept of OOPS ❖ Must be able to write efficient SQL Stored Procedure ❖ Good to have Experience of Microsoft Azure Deployment ❖ Should have a good understanding of Agile Methodologies ❖ Quickbooks Project ❖ Must have knowledge of accounting.

Technical Skills: Primary Skill ❖ Must have strong hands-on experience in ASP.Net MVC, SQL Server ❖ Must be able to practically use the OOPS concept in c# 20 Designation Junior Software Developer Department .Net Experience Required 0 to 2 Years Reporting to Senior Software Developer Employment Type Full time Location Ahmedabad ❖ Must know CRUD operations using EF or Ado.net with Stored Procedure ❖ Should have the debugging skill.

Secondary Skill :❖ Should have a good understanding of Agile Methodologies ❖ Should pay good attention to details ❖ Having a Proactive attitude would be added as an advantage

 Job Description for Sales Representative.

We are looking for a motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

To be successful as an inside sales representative you should be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener.

Inside Sales Representative Responsibilities:

Communicating with customers, making outbound calls to potential customers, and following up on leads.

Understanding customers' needs and identifying sales opportunities.

Answering potential customers' questions and sending additional information per email.

Keeping up with product and service information and updates.

Creating and maintaining a database of current and potential customers.

Explaining and demonstrating features of products and services.

Staying informed about competing products and services.

Upselling products and services.

Researching and qualifying new leads.

Closing sales and achieving sales targets

Position Purpose:

The Software Engineer II is responsible for independently developing and assisting in the design of a product that our customers and associates love. As a Software Engineer II, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production applications. In addition, Software Engineer IIs may be involved in configuration, security, resilience, performance tuning and production monitoring.

Major Tasks, Responsibilities & Key Accountabilities:

Delivery and Execution - Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions; Documents, reviews and ensures that all quality and change control standards are met; Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable; Writes custom code or scripts to automate infrastructure, monitoring services, and test cases; Writes custom code or scripts to do destructive testing to ensure adequate resiliency in production; Program configuration/modification and setup activities on large projects using HD approved methodology; Configures commercial off the shelf solutions to align with evolving business needs Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively

Learning - Actively seeks ways to grow and be challenged using both formal and informal development channels; Learns through successful and failed experiment when tackling new problems

Plans and Aligns - Collaborates with other team members in agile processes; Assists in creating new and better ways for the team to be successful; Relates openly and comfortably with diverse groups of people; Builds partnerships and works collaboratively with others to meet shared objectives

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience:

3+ years

Preferred Qualifications:

• Should have worked in a SaaS Company
• Experience in creating developer friendly integrations with other Apps/Software
• Experience in writing SQL queries against a relational database
• Experience in version control systems
• Experience in front end technology such as HTML, CSS, and Javascript/Typescript frameworks
• Experience in an object-oriented programming language (preferably Java)
• Experience in source code version control
• Experience in Relational or noSQL database technology
• Experience in cloud computing techniques
• Experience in CI/CD tools
• Experience in microservice-based architecture
• Experience with modern debugging and root cause analysis techniques
• Exposure to security frameworks for user and services authorization and authentication
• Exposure to creating and executing unit, functional, destructive and performance tests

Position- Junior Full Stack/MEAN Stack Developer

Experience- 1-3 years

Work Location- Calicut/Bengaluru

Joining- Immediate to 30 days

Must to have

• Angular js minimum Hands on Project Experience
• Angular 8 minimum Hands on Project Experience
• Test Driven Development with karma and jasmine
• Proficient in Git

Good to have

• NodeJS / PHP
• Redux, Flux
• SQL or NoSQL databases
• Git version control
• JavaScript/TypeScript
• RESTful API development

Responsibilities

• Work with development teams and product managers to ideate software solutions.
• Design client-side and server-side architecture.
• Build the front-end of applications through appealing visual design.
• Develop and manage well-functioning databases and applications.
• Write effective APIs

The individual will be the go-to person for developing concepts, graphics and creating an appropriate design language for the brands. Creating visual elements to deliver the communication efficiently and aesthetically pleasing manner would be needed the most.

•  Coordinate with the account managers to discuss the brand requirements.
•  Get a detailed brief to interpret the client’s needs and develop a creative concept that suits their purpose.
•  Creating drafts of design with the briefs available and through data research.
•  Presenting final output of creative concepts to the account managers.
•  Working with a wide range of media tools and software.
•  Working as a part of team with account leads, copy writers, technical dept. and of course the design team.
•  Updated with current fashion of design trends, application packages, visual arts, time limits and anything that impacts the design.
•  Creating design layouts and concepts as per layout principles and design concepts.

Horizzon is looking for Sr. PHP Developer having 4-5 years of experience. The Individual should be passionate about technology, experienced in developing and managing cutting edge technology applications.

Horizzon is a leader in eLearning Technology space and has been delivering innovative solutions for last 10 years. For more details, please visit https://www.horizzon.com

Requirement

• 3-6 years of hands on experience in PHP & MySQL
• Expertise in MVC Frameworks (Yii 2.0 OR Laravel)
• Good knowledge of JQuery, JavaScript, AJAX, HTML5, CSS3
• Expertise in REST APIs & JWT tokens
• Proficient understanding of version control repository tools, such as BitBucket or Github
• Experience using AWS Cloud, especially AWS S3 and Cloudfront.