Customer Care Executive

Backend (Primary Focus) ● Strong knowledge and experience in Object-Oriented Programming (OOP) concepts. ● Strong understanding of Java, Spring Boot, and REST API development. ● Experience in Test-Driven Development (TDD) with Spring Boot. ● Proficiency in developing APIs using Redis and relational databases (MySQL preferred). ● Strong understanding of the AWS cloud platform, with experience using services like S3, Lambda. ● Good understanding of code versioning tools (Git) and bug-tracking systems (JIRA, etc.). ● Knowledge of DocumentDB or any other NoSQL document database is a plus. Frontend (Good to Have / Preferred for Full-Stack Evaluation) ● Hands-on experience with React.js, including state management (e.g., Redux, Context API). ● Experience with modern UI development, including CSS frameworks (Tailwind, Material-UI, Bootstrap, etc.). ● Understanding of REST API integration and handling API calls efficiently in React. ● Familiarity with component-driven development and frontend testing (e.g., Jest, React Testing Library).

About Company

Our client is a luxury home decor brand. It's nothing less than a revolution in the home decor industry- where technology enables world-class home interior design. We use technology combined with internationally trained designers to help our customers achieve the style they want to express.

Our services include unique technology-driven processes and analytics, consulting, execution and supervision – all within schedule and planned budget, so they can relax and enjoy their space transformation with peace of mind.

We encourage our consumers to explore and discover their own self-expression while amazing their senses with new cultures and design techniques, tasteful decor and ambience.

Responsibilities 

• Identify opportunities for new products

• Analyse how a new product ties in with market needs and consumer preferences

• Set design requirements based on briefs from internal teams and clients

• Research materials and techniques

• Sketch drafts on paper or digitally (for example, using CAD)

• Mock-ups and prototyping

• Use 3D modelling software to design products

• Produce prototypes and test functionality

• Improve the design of existing products

• Gather feedback from product users

• Presentation

• Strong knowledge of the industry and market trends

• Provide assistance to product engineers when needed.

• Recommend new tools and technologies by staying abreast of the latest trends and

  techniques

• Handy and experienced with all materials in the market.

Desired Candidate Profile:

• 5+ years’ experience as a Product Designer

• Experience in industrial design

• Creativity in mixing up colours, shapes and techniques

• Hands-on experience with computer-aided design tools

• Good knowledge of 3D modelling software

• Time-management skills

• Adaptability

• Excellent attention to detail

• Ability to collaborate with cross-functional team members

• A well-rounded portfolio of client work, demonstrating a strong understanding of client objectives.

• Passion for design; not satisfied with the status quo and always thinking of ways to improve

• Skilled in making detailed technical working drawing of the product

• Creative problem-solving skills

Qualification:

• Diploma or Degree in Product Designing

Must Know Software:

• Adobe Photoshop

• Adobe InDesign

• Illustrator

• AutoCAD

• Rhinoceros

• Key shot

• Fusion 360

• 3DMax

• Sketch Up

• MS Office

Overview

C5i is a pure-play AI & Analytics provider that combines the power of human perspective with AI technology to deliver trustworthy intelligence. The company drives value through a comprehensive solution set, integrating multifunctional teams that have technical and business domain expertise with a robust suite of products, solutions, and accelerators tailored for various horizontal and industry-specific use cases. At the core, C5i’s focus is to deliver business impact at speed and scale by driving adoption of AI-assisted decision-making.

C5i caters to some of the world’s largest enterprises, including many Fortune 500 companies. The company’s clients span Technology, Media, and Telecom (TMT), Pharma & Lifesciences, CPG, Retail, Banking, and other sectors. C5i has been recognized by leading industry analysts like Gartner and Forrester for its Analytics and AI capabilities and proprietary AI-based platforms.

Global offices

United States | Canada | United Kingdom | United Arab of Emirates | India

Job Responsibilities

• Solve complex business problems by applying NLP, CV and Machine Learning techniques. Integrate these algorithms into multiple product and solution offerings.
• Conduct research to advance the field of generative AI, including staying up-to-date with the latest developments and techniques. Develop new generative models or improve existing ones.
• Build cognitive capabilities in multiple product and solution offerings.
• Systemic study of latest research and industry developments in Artificial Intelligence. Leverage these developments to solve real-world business problems.
• Envisage next-generation challenges and recommend solutions to solve them.
• Facilitate the IP generation process in the organization and works towards patenting of inventions.

Requirements & Qualifications:

• B.E/B.TECH/MS/M.TECH/MCA.
• Knowledge / Competency / Skills: - Artificial Intelligence, Machine Learning, Deep Learning, Computer Vision, Natural Language Processing (NLP).
• Knowledge of various Generative AI models and Prompt Engineering.
• Hands-on coding skills in Python, at least 4 years’ python experience. (Preferred) Strong NLP skills.

C5i is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, age, marital status, disability, gender identity, etc. If you have a disability or special need that requires accommodation, please keep us informed about the same at the hiring stages for us to factor necessary accommodations.

CANDIDATE SPECIFICATION:
• Candidates with good experience with SDLC
• Over all 10 years of Experience is mandatory
• Minimum 6+ years of hard core JAVA coding experience is mandatory
• 2 years of PM experience is mandatory
• Knowledge on AWS or any other cloud technology is desirable.

POSITION PURPOSE:

Overall Responsibility in delivering quality projects and products as per the BRD within the specified time line. Should be able to lead/handle a team to write and test code effectively and must work with business owners overseas. Lead planning and/or implementation of projects. May participate in the design and/or testing phases. Facilitate the definition of project missions, goals, tasks, and resource requirements; resolve or assist in the resolution of conflicts within and between projects or functional areas; develop methods to monitor project or area progress and provide corrective supervision if necessary. Work cross-functionally across teams to solve problems and implement changes. Follow defined, agreed upon project management plans.

ROLES AND RESPONSIBILITIES:

• Developing a software project plan. • Ensure that projects follow the project plan and is accountable for timely delivery of all projects. • Determining the methodology used in the project. • Establishing a project schedule and determining each phase. • Providing regular updates to stakeholders.

Position: PHP / MYSQL Developer & NodeJS / MongoDB Developer 

  -  The selected candidate is required to work on Core PHP or NodeJS/MongoDB. 

  -   Building web services for Mobile applications. 

   Selected candidate will be a part of product development team and have to manage both maintenance and enhancement projects. 

As a PHP Developer: 

1. You love an Agile work culture and deliver as per plan  
2. You're a lively person who's passionate on what you do  
3. You're a nonstop learner and enjoy sharing the learning to your juniors 
4. You're socially connected with the team and helping others team voluntarily. 
5. You're tech- expertise and effective in tools operation and automate the regular process  
6. You're someone who loves problem- working by seeing the occasion in every challenge and you enjoy learning from failures  
7. Honestly share your experience, feedback, challenges, learning and emotions for the day in your daily diary. 
8. Think of user needs instead of system needs 

Skills & Expertise we look for: 

1. Hands-on experience in Core PHP and MySQL Database 
2. Design and implement the Restful services. 
3. Familiar with HTML, CSS, jQuery, JavaScript 
4. Good knowledge in front-end frameworks such as Angular JS / React JS 
5. Good knowledge in gathering requirements, creating technical specifications, architecture documents and project planning 
6. Maintain and improve the performance of the applications.  
7. Should good in evaluate and implement new technologies to maximize development efficiency and improve the applications. 
8. Should good in communication skills and ability to work closely with diverse teams in a fast-paced environment. 
9. Should have some experience in integrating projects with third-party vendors 

COMPANY OVERVIEW

QubeHealth is on a mission to change the way people access healthcare.

India has one of the highest out-of-pocket-expenses in healthcare in the world. Even with group health insurance cover, the average Indian worker pays 60% of health-related expenditures out-of-pocket. Paying for and accessing, healthcare remains a massive challenge in India.

On the other hand, there’s all kinds of innovative ways one can pay for buying the smallest item on any popular e-commerce portal. We believe it’s high time we changed that, and are leading this change from the forefront.

We are looking for a Flutter Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our Product team to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.

• Design and build applications for the Android platform
  
• Collaborate with cross-functional teams to define, design, and ship new features
  
• Work with outside data sources and APIs
  
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
  
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
  

Tech Skills

• Flutter & Dart
  
• Rest API
  
• MySQL (good to have)
  
• GitHub
  

Soft Skills

• Good Communication
  
• Team Player
  
• Creative
  
• Problem Solver

Location: Preferably based out of Mumbai & willing to work from our Mumbai office.

• Exceptional communication skills
• Strong sourcing skills
• Have 3+ years of direct experience in a high-growth, high-volume environment
• Have a demonstrated ability to manage multiple searches simultaneously
• Have experience in diversity sourcing, creating and implementing sourcing strategies, and training team members on sourcing techniques
• Are able to build rapport quickly with different stakeholders and communicate effectively within all levels of the organization

• Cable or wire marketing back ground is preferable.
• Communicate with office & production team for status of order and position of sales.
• Prepare monthly, weekly or daily sales analysis.
• Work closely with business Development team.
• Identifying and target new clients from different industries.
• Conducting regular research on prospects for an in-depth analysis of their businesses and associated needs.
• Generating new business from these clients.
• Converting these new businesses into key accounts.
• Developing new business initiatives with the client to increase the share of wallet.
• Understanding clients brief and articulate it into meaningful deliverable.
• Obtaining client feedback and drive increases in client satisfaction and engagement.
• Driving client service excellence and a culture of delighting clients.
• Achieving Top and Bottom line Revenue & Profitability.
• Work with strong ethics and follow company's work-guidelines and procedures.
• Pitching for new business development, building and maintaining strong relationships with key accounts and agencies.
• Responsible for Sales Business targets.
• Follow up continuously with clients.
• Recommend and do approvals, certifications etc.