Designation- Customer Service Representative
Job Location- Kaikondrahalli, Sarjapur Road, Bangalore
Educational & Skill-Set Qualifiers:
Education - Graduation/HSC qualified,
Excellent verbal and written communication skills.
Good Interpersonal skills, and numerical and analytical ability.
Decision-making skills.
Languages -
English & Hindi mandatory, Kannada/Tamil/preferred
6 days a week and the week-off will be on weekdays.
Specific Responsibilities:-
- Handle Inbound and Outbound calling for customer service.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits
- Conduct follow-ups to ensure complete resolution of issues.
- Keep records of customer interactions and process customer accounts.
- Follow communication procedures, guidelines, and policies.
- Take the extra mile to engage customers.
Remunerations- Fixed CTC (20k to 27k for 0-4 yrs of exp. respectively ) + 30% incentive

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Inspire with Innovation: Brainstorm and conceptualise solutions that set new industry standards and deliver seamless, high-quality end-to-end experiences. You will be a part of a fast-paced team that works across other departments to create inclusive solutions.
Cross Functional Collaboration: You have a proven ability to work closely with product managers, engineers, marketers, and other stakeholders translating product requirements into functional, user-friendly designs. Being a part of a cross functional team, you are someone who can leverage collaboration methodologies like design workshops and thrive in fast-paced environments to build quality designs that benefits the user.
Investigator: You question assumptions and clarify requirements throughout the design process. You are a keen observer of user behaviour and can reframe problems to uncover innovative solution spaces while collaborating with your peers. You can think on your feet and come up with realistic trade-offs as the situation requires.
Job Description:
Hiring for Senior Salesforce ServiceMax Consultant
Experience : 8+ Years
Location: Remote(Contract)
Salesforce Admin certification, ServiceMax 101 and ServiceMax 201 certifications required.
8+ years working in Salesforce ServiceMax Administrator and a strong understanding of Salesforce best practices Salesforce ServiceMax & Service Cloud experience is required.
Experience on full-cycle implementation of ServiceMax Experience on designing solutions within the ServiceMax platform and Salesforce Salesforce analytics configuration experience is required Salesforce flow configuration experience is required Understand data integrations between various enterprise applications (e.g. SAP).
Experience with JIRA Projects and Service Management system is desirable. Proven experience with developing and implementing ServiceMax solutions such as Depot Repair and Factory Repair processes.
Hands-on experience building SFMs, Inventory management, Preventative Maintenance, Work Execution Hands-on Experience with Contracts, Warranties, Entitlements Management.
Planning:
Develop and maintain detailed construction plans and schedules,
ensuring that projects are completed on time and within budget.
Create master schedule of project
Coordination with all stakeholders of project and meeting
Monitoring the work and highlight the issues/Prepare monthly
delayreport
Forecasting andtracking of criticalcontract and procurementplan.
Handling theprogress/monitoring appand software.
Analyze and review construction plans and specifications to ensure
they are feasible and can be executed efficiently.
Collaborate with project managers, architects, engineers, and other
construction professionals to discuss and resolve any potential design
and scheduling issues.
Monitor on-site construction processes and adjust schedules as
required.
MSP for planning and scheduling tasks mandatory
Recommend Mitigation Strategies for any project delays or other
issues that may impact the construction process.
Create Daily, Weekly and Monthly reports with accurate status and
planned activities
Experience in Construction Industry
Excellent Communication skills
Excellent IT skills especially MS Office/MS Projects
Required skills and experience: · Solid experience working in Big Data ETL environments with Spark and Java/Scala/Python · Strong experience with AWS cloud technologies (EC2, EMR, S3, Kinesis, etc) · Experience building monitoring/alerting frameworks with tools like Newrelic and escalations with slack/email/dashboard integrations, etc · Executive-level communication, prioritization, and team leadership skills
Key Responsibilities:
- Experience in Real Estate Background, Commercial leasing, IPC(International Property Consultant)
- Develop and execute sales and marketing strategies to drive business growth.
- Lead and mentor the sales and marketing teams to meet company goals.
- Analyze market trends and competitors to identify new business opportunities.
- Build and maintain relationships with clients, stakeholders, and investors.
- Oversee digital marketing campaigns and brand development.
- Provide regular performance reports and sales forecasts to senior management.
Requirement:
- Must have experience in Real Estate, Commercial leasing or IPC.
- MBA in Marketing or related field.
- 15+ years of experience in sales and marketing, with at least 8-10 years in leadership roles in real estate.
- Strong leadership, communication, and strategic thinking skills.
- In-depth knowledge of the real estate industry and marketing trends
The candidate must have 2-3 years of experience in the domain. The responsibilities include:
● Deploying system on Linux-based environment using Docker
● Manage & maintain the production environment
● Deploy updates and fixes
● Provide Level 1 technical support
● Build tools to reduce occurrences of errors and improve customer experience
● Develop software to integrate with internal back-end systems
● Perform root cause analysis for production errors
● Investigate and resolve technical issues
● Develop scripts to automate visualization
● Design procedures for system troubleshooting and maintenance
● Experience working on Linux-based infrastructure
● Excellent understanding of MERN Stack, Docker & Nginx (Good to have Node Js)
● Configuration and managing databases such as Mongo
● Excellent troubleshooting
● Experience of working with AWS/Azure/GCP
● Working knowledge of various tools, open-source technologies, and cloud services
● Awareness of critical concepts in DevOps and Agile principles
● Experience of CI/CD Pipeline
Job Title -Senior Java Developers
Job Description - Backend Engineer - Lead (Java)
Mumbai, India | Engineering Team | Full-time
Are you passionate enough to be a crucial part of a highly analytical and scalable user engagement platform?
Are you ready learn new technologies and willing to step out of your comfort zone to explore and learn new skills?
If so, this is an opportunity for you to join a high-functioning team and make your mark on our organisation!
The Impact you will create:
- Build campaign generation services which can send app notifications at a speed of 10 million a minute
- Dashboards to show Real time key performance indicators to clients
- Develop complex user segmentation engines which creates segments on Terabytes of data within few seconds
- Building highly available & horizontally scalable platform services for ever growing data
- Use cloud based services like AWS Lambda for blazing fast throughput & auto scalability
- Work on complex analytics on terabytes of data like building Cohorts, Funnels, User path analysis, Recency Frequency & Monetary analysis at blazing speed
- You will build backend services and APIs to create scalable engineering systems.
- As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.
- You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.
- Collaborating various highly-functional teams in the company to meet deliverables throughout the software development lifecycle.
- Identify and improvise areas of improvement through data insights and research.
What we look for?
- 5-9 years of experience in backend development and must have worked on Java/shell/Perl/python scripting.
- Solid understanding of engineering best practices, continuous integration, and incremental delivery.
- Strong analytical skills, debugging and troubleshooting skills, product line analysis.
- Follower of agile methodology (Sprint planning, working on JIRA, retrospective etc).
- Proficiency in usage of tools like Docker, Maven, Jenkins and knowledge on frameworks in Java like spring, spring boot, hibernate, JPA.
- Ability to design application modules using various concepts like object oriented, multi-threading, synchronization, caching, fault tolerance, sockets, various IPCs, database interfaces etc.
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- Knowledge about versioning like Git and deployment processes like CICD.
What’s in it for you?
- Immense growth, continuous learning and deliver the best to the top-notch brands
- Work with some of the most innovative brains
- Opportunity to explore your entrepreneurial mind-set
- Open culture where your creative bug gets activated.
If this sounds like a company you would like to be a part of, and a role you would thrive in, please don’t hold back from applying! We need your unique perspective for our continued innovation and success!
So let’s converse! Our inquisitive nature is all keen to know more about you.
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- Bookkeeping and accounting in Tally ERP, Xero, QuickBooks, and applicable accounting software
- Responsible for preparation and management of books of accounts, records, and documents for foreign entities
- Preparation and reporting of Monthly/periodical MIS.
- Managing billing, receivables, and collection.
- Liaising with foreign consultants with respect to Bookkeeping, compliances
- Ensure compliance under various laws for payroll and non-payroll compliances.
- Managing Audits of the offshore entities under different statutes (GST/Sales Tax, Companies House)
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- Experience in Web technologies-HTML, CSS, Javascript.
- Database - SQL Server/Postgres/ NoSQL database.
- Good understanding of Algorithms, data structures.
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- Experience in integrating multiple data sources and databases into onesystem.
- Knowledge in REST / SOAP API
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