Customer Care Executive

• Strong Customer Success Executive, preferably from B2B Product companies
• Mandatory (Experience 1): Must have 2+ YOE in a Customer Success / Support role in Tech-focused companies
• Mandatory (Experience 2): Must have worked on Customer Onboarding, Training, and engagement (end-to-end customer lifecycle management)
• Mandatory (Experience 3): Must have handled Customers queries across multiple channels - Email, Chat and call

Preferred

• Preferred (Company): B2B SaaS Product Company

Role & Responsibilities:

·        Design engaging graphics for Miror’s social media, ensuring brand consistency.

·        Create artwork, illustrations, and promotional content for social media (Photoshop,

·        Illustrator required).

·        Develop marketing materials and ensure brand consistency across collateral (Illustrator,

·        Photoshop, InDesign required).

·        Support community-building initiatives, product launches, services, apps, and other monetization efforts.

·        Assist with UI/UX design by creating wireframes, storyboards, and prototypes (Figma proficiency is a plus).

·        Edit and produce videos for social media (Adobe Premiere Pro).

Preferred Candidate Profile:

·        Expertise in Photoshop and Illustrator/Corel Draw.

·        Strong typography, color theory, and layout design skills.

·        Highly experienced in video production (Adobe Premiere Pro).

Good to have and highly preferred to be from B2C background / experience.

·        Knowledge of UI/UX design is a plus.

·        Excellent communication skills and attention to detail.

·        Ability to work in a collaborative, fast-paced environment.

·        Must be able to work from the office.

Qualifications

·        Degree or certification in Graphic Design or related field

·        4-5 years or more of experience in graphic design

·        Proficient in Adobe Creative Suite

·        Strong communication, conceptual thinking, typography skills and design skills

·        Portfolio of work

Why Join Us?

● Be part of a high-growth startup tackling a real need in women’s healthcare.

● Work with a passionate, purpose-driven team.

● Opportunity to grow into next generation focused company roles as we scale.

·        Competitive salary and career progression.

Best Regards,

Indrani Dutta

Company: MIROR THERAPEUTICS PRIVATE LIMITED

Who are we

Davis Index is a leading market intelligence platform and publication that specializes in providing accurate and up-to-date price benchmarks for ferrous and non-ferrous scrap, as well as primary metals. Our dedicated team of reporters, analysts, and data specialists publishes and processes over 1,400 proprietary price indexes, metals futures prices, and other reference data. In addition, we offer market intelligence, news, and analysis through an industry-leading technology platform. With a global presence across the Americas, Asia, Europe, and Africa, our team of over 50 professionals works tirelessly to deliver essential market insights to our valued clients.

What you will do

We are currently seeking experienced and talented reporters for our ferrous scrap, non-ferrous scrap, and steel markets to join our growing editorial team. The ideal candidates should have a minimum of 2-3 years of professional experience in a direct or transferable area of expertise. As a Reporter/Editor, you will play a pivotal role in maintaining our commitment to delivering accurate and comprehensive market intelligence to our clients.

Key Responsibilities:

• Writing and Reporting: Generate insightful and engaging content by reporting on the ferrous and non-ferrous markets, providing in-depth analysis, market reports, and commentary as assigned.
• Price Sourcing and Indexing: Contribute to the creation of proprietary price indexes, ensuring accurate and up-to-date pricing information. Write weekly or daily commentaries on pricing trends.
• Research and Analysis: Conduct in-depth research into market trends and dynamics, delivering market reports that provide valuable insights to our readers.
• Adherence to Best Practices: Follow the Davis Index style guide and adhere to industry best practices in reporting and price sourcing.
• Industry Involvement: Attend industry conferences and events, enhancing your understanding of market dynamics for more informed reporting. 

Qualifications:

Must-Haves:

• A Bachelor's degree or higher.
• Fluent understanding of market economics and proficiency in business reporting style.
• A minimum of 2-3 years of experience as a reporter or writer in a print or online publication, or a demonstrated ability to transfer professional knowledge and experience.
• Comfortable working in a fast-paced, dynamic, and deadline-oriented work environment.
• Proficiency in English and, ideally, additional languages relevant to the regions we serve.
• A deep curiosity about the metals markets.
• Strong communication skills, with the ability to collaborate effectively with global teams.
• Initiative, commitment to excellence, and a desire to grow professionally.

Good to Have: 

• Knowledge of the metals market.
• Experience writing financial and business reports.

What You Get:

• This position offers a great opportunity for independent, achievement-minded individuals looking to join a leading industry company. Davis Index provides competitive compensation, paid vacation days, and significant growth opportunities.

Overview:

We are seeking a skilled Full Stack Engineer with strong backend experience in .NET/.NET Core and frontend development using TypeScript and modern JavaScript frameworks. You will play a key role in building robust, scalable web applications that deliver a seamless user experience.

Responsibilities:

• Design, develop, and maintain backend services and APIs using .NET/.NET Core (C#)
• Build responsive and interactive frontend components using TypeScript and frameworks like React, Angular, or Vue
• Collaborate cross-functionally with designers, product managers, and other engineers
• Ensure code quality through unit testing, code reviews, and best practices
• Optimize application performance and scalability

Requirements:

• Strong programming skills in C# and experience with .NET/.NET Core
• Proficiency in TypeScript and modern frontend frameworks (React, Angular, or Vue)
• Experience with REST APIs, relational and/or NoSQL databases, and Git
• Solid understanding of web security, performance, and responsive design
• Strong problem-solving and communication skills

Nice to Have:

• Experience with cloud platforms such as Azure or AWS
• Familiarity with containerization tools like Docker and orchestration using Kubernetes
• CI/CD pipeline knowledge

Job Title: Java Tech Lead & Solution Architect

Location: Ahmedabad

Experience: 8+ years in Java technologies with 2–3 years in solution architecture.

Key Skills:

• Expertise in Java, Spring Boot, Microservices, Angular, and PostgreSQL
• Strong background in SOA and enterprise-level solutions
• Hands-on experience in leading development teams and projects
• Proficiency in creating technical documentation and solution designs
• Skilled in client interaction, technical demos, and requirement analysis

Roles & Responsibilities:

• Lead end-to-end technical delivery and ensure timely, quality output
• Design software architecture, high/low-level design, and integration plans
• Mentor team members and manage task assignments
• Conduct code reviews, manage repositories, and ensure deployment readiness
• Collaborate with stakeholders for requirement gathering and solution finalization
• Maintain project documentation and participate in audits and reviews
• Drive technical strategy, innovation, and productization of solutions

Candidate Profile:

• Strong understanding of PHP and Laravel Framework.
• Produce high quality code and experience with security implementations Identifying application security risks and Implementing security patches procedures.
• Strong hold on MySQL and experience on other SQL/No SQL databases.
• Hands on experience in Architecture and Design with experience in UML and Work-flow diagrams.
• Good knowledge on coding standards, unit testing.
• Strong hold on Data Structures and Algorithms.
• Expertise in building scalable & reliable systems.
• Good Experience in working with technologies like AWS.
• Strong problem solving and analytical skills.
• Able to architect large software from scratch.
• Team building and resource allocation.
• Should be able to work with the management to identify and address any issues that may impact the project.

About Company:

Our client is one of the strongest Consumer brands in the Bakery category, having a 25000 sq ft state-of-the-art centralized manufacturing facility with European equipment near Ahmedabad, Gujarat. The founding team consists of a ‘Master Baker’ from Le Cordon Bleu, Paris, one of the finest culinary institutes in the world and an IIM-A alumni with a McKinsey background.

Position Overview:

The Exe/Assistant Manager Accounts will play a crucial role in managing and overseeing the financial operations of the company. This position involves maintaining accurate financial records, preparing financial statements, coordinating audits, and providing support to the finance team.

Responsibilities:

1. Data Entry – RTV, Revenue Assurance, Expense Analysis

2. General Ledger Management: Maintain the general ledger, recording transactions, reconciling accounts, and ensuring proper classification of financial data. Ensuring accuracy, compliance with accounting principles and standards. Expense Analysis. RTV approvals. Revenue Assurance coordination with Inventory & Ops team.

3. Accounts Payable and Receivable: Oversee accounts payable and receivable processes, ensuring timely and accurate processing of invoices, payments, and collections.

4. Tax Compliance: Collaborate with internal and external stakeholders to ensure accurate and timely filing of various taxes and returns such as GST, TDS, TCS, income tax, and corporate tax. Ensuring proper documentation and paper trail. Handling submissions against various department notices.

5. Audit Coordination: Prepare documentation and support the external audit process, addressing auditor inquiries and implementing audit recommendations.

6. Team Support: Provide guidance and training to junior staff members, fostering their professional growth within the finance department.

Qualifications:

- Bachelor's degree in Accounting, Finance, or related field; Inter CA or (CA multiple attempt) qualification preferred.

- 2-3 years of relevant experience in accounting or finance roles, with demonstrated progression in responsibilities.

- Proficient in financial software and tools, such as Excel, accounting software (e.g., QuickBooks, SAP), and ERP systems.

- Strong knowledge of accounting principles, financial reporting, and taxation.

- Excellent analytical skills and attention to detail.

- Effective communication and interpersonal skills, with the ability to collaborate across departments.

- Problem-solving mindset and ability to work under pressure in a fast-paced environment.

Responsibilities:

• Design and implement embedded software applications for IoT devices using C programming language.
• Develop and maintain firmware for Raspberry Pi-based systems, ensuring optimal performance and compatibility with various IoT sensors and peripherals.
• Collaborate with hardware engineers to define and document system requirements and specifications.
• Conduct thorough testing and debugging of embedded software to identify and resolve any issues or bugs.
• Optimize code and improve system performance to enhance the overall user experience.
• Stay updated with the latest industry trends and technologies in embedded systems and IoT development.
• Work closely with the product management team to translate customer requirements into technical specifications.
• Provide technical support and guidance to the team during the development and deployment phases.
• Participate in code reviews and contribute to the continuous improvement of software development processes.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field.
• Strong proficiency in C programming language with a solid understanding of embedded systems.
• Experience developing software for Raspberry Pi or similar single-board computers.
• Knowledge of IoT protocols and technologies such as MQTT, CoAP, TCP/IP, and wireless communication (Wi-Fi, Bluetooth, etc.).
• Familiarity with various sensors, actuators, and electronic components commonly used in IoT devices.
• Solid understanding of software development methodologies and version control systems (e.g., Git).
• Strong problem-solving skills and the ability to debug complex issues in embedded systems.
• Excellent communication and teamwork skills to collaborate effectively with cross-functional teams.
• Prior experience in developing IoT applications or working on IoT projects is a plus.

Job Profile: This role involves working with the frontend team working closely with the backend team. You are required to have in-depth knowledge of every level of the web creation process, which includes Linux server set-up and configuration, creating server-side APIs, making JavaScript codes that power apps, etc. Key Responsibility Areas: · Developing new user-facing features using React.JS Translating designs and wireframes into high-quality code Optimizing components for maximum performance across a vast array of web-capable devices and browsers Skills Required: ▪ Experienced with front-end programming language with React JS. ▪ Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model. ▪ Thorough understanding of React.js and its core principles. ▪ Experience with popular React.JS workflows (such as Flux or Redux). ▪ Knowledge of modern authorization mechanisms, such as JSON Web Token. ▪ Familiarity with modern front-end build pipelines and tools. ▪ Familiarity with code versioning tools (such as Git, SVN, and Mercurial). ▪ Candidates with Good communication Skills. ▪ Candidates with Banking / Finance domain experience preferred.,

Role/ Responsibilities

• Lead a team of hard working backend developers. 
• Design APIs, DB, Queues, monitoring for micro services. 
• Writing, deploying and managing micro services. 
• Migrate existing components into distributed micro service architecture. 
• AWS Cloud / Google Cloud Platform (Manage Infrastructure). 
• API integration with 3rd parties. 
• Unit test cases, automation. 
• Database optimisation. 
• Design of highly concurrent backend architecture. 
• Handling high traffic data. 

Experience required: 

• Sound fundamentails in software design. 
• Must have worked on distributed and micro service architecture. 
• Sound fundamentals on scale/ performance/ memory optimisation. 
• Sound fundamentals of authentication, authorization, payment processes, data security. 
• Must have experience in Spring / Spring boot. 
• Good to have experience in Kafka / JMS / RabbitMQ / AWS Elastic queue. 
• Good to have experience in Junit / mockito unit test cases. 
• Good to have knowledge in Mysql (or any RDBMS).