Customer Care Executive

Job Description - SAP ABAP Developer

Company Description

Masters India IT Solutions is a growing FinTech SaaS firm, serving over 1500+ enterprises.

Masters India is one of the biggest GST Suvidha Provider (GSP) appointed by Goods and Services Tax Network (GSTN) of Government of India since 2017. Our mission is to build intuitive software solutions for complex problems faced by businesses across the industries. We are fulfilling our mission by offering tax and financial automation products to enterprises.

Masters India IT Solutions is a part of 44 year old Masters India group which is into Manufacturing, Healthcare, Hospitality and IT with an aggregate turnover of INR 1000+ Crores.

Job Description

- Develop detailed plans and accurate estimates for completion of build, system testing and implementation phases of the project.

- Transform business function requirements into technical program specs to code, test and debug programs.

- Develop, code, document and execute unit tests, systems, integration and acceptance tests and testing tools for functions of high complexity.

- Perform performance tuning to improve performance over multiple functions

- Engage other technical team members in the design, delivery, and deployment of solutions.

- Ensure integration system activities including monitoring the technical architecture (particularly scalability, availability and archiving) meet all SLA's.

- Undertake performance tuning activities for SAP integration activities.

- Mentor and coach junior developer resources.

- Provide consulting services on new and existing initiatives.

Qualifications

We are looking for a SAP expert with hands-on coding experience who is looking to create a difference by delivering business transformation solutions (specifically in P2P and O2C) to large enterprises.

· Project Implementation

· Experience in integrating SAP Projects

· SAP OTC

· SAP P2P

· Good Functional knowledge of FI and Material Management (MM)

· Knowledge of GST module

· API Integration and Testing

· SAP ABAP Skills ( Logic Building , Performance Tuning etc)

A Delhi NCR based Applied AI & Consumer Tech company tackling one of the largest unsolved consumer internet problems of our time. We are a motley crew of smart, passionate and nice people who believe you can build a high performing company with a culture of respect aka a sports team with a heart aka a caring meritocracy.

Our illustrious angels include unicorn founders, serial entrepreneurs with exits, tech & consumer industry stalwarts and investment professionals/bankers.

We are hiring for our founding team (in Delhi NCR only, no remote) that will take the product from prototype to a landing! Opportunity for disproportionate non-linear impact, learning and wealth creation in a classic 0-1 with a Silicon Valley caliber founding team.

Key Responsibilities:

1.   Data Strategy and Vision:

·       Develop and drive the company's data analytics strategy, aligning it with overall business goals.

·       Define the vision for data analytics, outlining clear objectives and key results (OKRs) to measure success.

2.   Data Analysis and Interpretation:

·       Oversee the analysis of complex datasets to extract valuable insights, trends, and patterns.

·       Utilize statistical methods and data visualization techniques to present findings in a clear and compelling manner to both technical and non-technical stakeholders.

3.   Data Infrastructure and Tools:

·       Evaluate, select, and implement advanced analytics tools and platforms to enhance data processing and analysis capabilities.

·       Collaborate with IT teams to ensure a robust and scalable data infrastructure, including data storage, retrieval, and security protocols.

4.   Collaboration and Stakeholder Management:

·       Collaborate cross-functionally with teams such as marketing, sales, and product development to identify opportunities for data-driven optimizations.

·       Act as a liaison between technical and non-technical teams, ensuring effective communication of data insights and recommendations.

5.   Performance Measurement:

·       Establish key performance indicators (KPIs) and metrics to measure the impact of data analytics initiatives on business outcomes.

·       Continuously assess and improve the accuracy and relevance of analytical models and methodologies.

Qualifications:

• Bachelor's or Master's degree in Data Science, Statistics, Computer Science, or related field.
• Proven experience (5+ years) in data analytics, with a focus on leading analytics teams and driving strategic initiatives.
• Proficiency in data analysis tools such as Python, R, SQL, and advanced knowledge of data visualization tools.
• Strong understanding of statistical methods, machine learning algorithms, and predictive modelling techniques.
• Excellent communication skills, both written and verbal, to effectively convey complex findings to diverse audie 

Software Engineer(Layer 2/Layer 3)

Location : Gurgaon (WFH currently)

Experience/ Skills Required : 5 to 10 years

To be successful in this role you should be well versed with the concepts of networking and comfortable in C programming in a linux environment for embedded software. As we use Linux, experience with this operating system is a mandatory requirement, knowledge and experience on OpenWrt is a bonus.  Working experience with router software development for layer 3 and layer 4 features.

Domain knowledge required: IPv4, TCP/UDP, IPv6, NAT, Firewall (iptables), DHCPv4, DHCPv6, IPv6 prefix delegation, Port forwarding, Source based routing, Policy based routing, L3 QoS, IGMP proxy, IPv6 MLD snooping, DNS, DNS proxy. Knowledge on VoIP is a bonus. 

Management methods: TR069, SNMPv2, CLI.    

Operating system: Linux, OpenWrt  

Programming languages: C(must have), Python 

Working for us means having a healthy interest in Software but most of all, you like to work in a team. You like to take initiative and have the “just do it” approach. Having the right mentality and attitude are more important for us than a degree. Dedication, investigation and responsibility are keywords for us.   Preferred years of experience in industry/technology: 5-10 years.   

Role:

As a Software Engineer you develop new software features and solutions for our fibre connectivity product portfolio. The position offers a wide range of possibilities to work with everything from low-level Linux drivers to high-level applications. You develop for various protocols and HW interfaces, often in complex network scenarios in combination with customer specific requirements. The team is responsible for all SW development for existing and new Home Gateways. This means development of Linux drivers, network functionality, remote Management (TR-069) and VoIP application (sipapp). The development is mainly done in C and in Linux environment, knowledge in Python is an add-on. Products and development are realized in Agile.

• Design and implement high performance server side application solutions for the targeted domain.
• Develop integrated solutions between the product server side components and customer systems.
• Participate in the full life-cycle development process from software definition, through design, development, test (Unit & Integration), release and maintenance.
• Developing JSON, REST and SOAP APIs/web services.
• Code review and code management on versioning control system.
• Document the development process, architecture, and standard components
• Collaborate with different teams
• Mentor team members
• Keep abreast of new trends and best practices in web development

• In depth knowledge of object-oriented PHP and Laravel Framework
• Must have previous experience in development of high-end web applications in PHP, MYSQL and AJAX
• Previously built applications/websites in MVC frameworks, especially CodeIgniter
• Strong understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Strong knowledge of JavaScript and JavaScript frameworks, preferably jQuery
• Proficient understanding of code versioning tools, such as Git, Bitbucket
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Familiarity with limitations of PHP as a platform and its workarounds
• Strong knowledge of coding best practices, server deployment and troubleshooting