Business Relationship Manager

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

Nice to Have:

• Exposure to broking platforms like NOW, NEST, ODIN, or custom-built trading tools.

• Experience interacting with exchanges (NSE, BSE, MCX) or clearing corporations.

• Knowledge of scripting (Shell/Python) and basic networking is a plus.

• Familiarity with cloud environments (AWS/Azure) and monitoring tools

Your Impact:

• Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards
• Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design
• Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements
• Guides the performance tuning and scalability of the ecommerce solution
• Diagnose and solve technical problems during implementation and support phases

Your Skills & Experience:

• 4-8 Years with 2+ years of implementing commerce application with SFCC in last 3 years
• Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality
• Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications
• Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps
• Collaborate with architect to define implementation processes and quality gates and standards
• Identifies risks and issues, and help monitor them
• Guides the development of reference and resource materials for SFCC
• Mentors SFCC developers in improving their platform knowledge and development skills
• Communicate technical design to the SFCC developers and help/guide them in the implementation
• Participates in Agile sprints and helps developers understand the strengths and limitations of SFCC

Set Yourself Apart With:

• SFCC B2C Developer certification
• Knowledge on Agile methodology and desired tools like Jira, confluence etc.
• Scripting/development experience with Node.js, Mocha/Chai
• Experience working in any Salesforce cloud environment like SFMC, SFSC etc.
• Excellent written, verbal communication and articulation skills & Good team player
• Self-starter and self-learner with keen interest to grow
• Process orientation and the ability to define and setup processes
• Ability to provide necessary coaching to bring team members up to speed on the technology
• Ability to prioritize and manage multiple tasks
• Excellent and innovative approach to problem solving and finding solutions
• Flexible and proactive/self-motivated working style with excellent personal ownership of problem resolution

Benefits of Working Here:

• Gender Neutral Policy
• 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
• Generous parental leave and new parent transition program
• Flexible work arrangements
• Employee Assistance Programs to help you in wellness and well being

We are seeking a talented Java Full Stack Developer to join our team.

We are solving complex technical problems in the financial industry and need talented software engineers to join our mission and be a part of a global software development team. As a Java Full Stack Developer, you will be responsible for designing, developing, and maintaining enterprise applications using Java and Angular.

You will collaborate with cross-functional teams to define, design, and ship new features, and you will work closely with Architects to ensure the technical feasibility of designs and implement them accordingly.

Required Skills: 

• Exp. - 5 to 9 years. 
• Experience in Core Java 8 and above, Spring (including Core, WebMvc, Batch, Cloud etc). 
• Extensive experience in developing enterprise-scale n-tier applications for financial domain. Should possess good architectural knowledge and be aware of enterprise application design patterns. 
• Should be able to analyze, design, develop and test complex, low-latency client-facing applications. 
• Develop user interfaces for modern web applications using Angular. 
• Experience with HTML5, CSS3, and JavaScript. 
• Good development experience with RDBMS, preferably DB2/Sybase databases. 
• Good knowledge of multi-threading and high-volume server-side development. 
• Basic working knowledge of Unix/Linux. 
• Excellent problem solving and coding skills in Java. 
• Strong interpersonal, communication and analytical skills. 
• Should be able to express their design ideas and thoughts. 

Good to have Skills: 

• Prior experience in investment banking / capital markets. 
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform. 
• Knowledge of DevOps practices and CI/CD pipelines. 
• Familiarity with Agile methodologies. 
• Contributions to open-source projects. 
• Relevant certifications (e.g., Angular, Java). 

We’re looking for a Senior B2B marketer

As our senior B2B marketer you need to set strategy mainly online, to attract user to the site and become our drop shipper/wholesaler, include India market, European market, US market, Australia market, UAE and Japan.

You will report to B2B performance manager and responsible for marketing activities within B2B define

What you will do:

· Define and execute the overall drop shipping/wholesaler global strategy;

· Identify on-site and off-site opportunities and make sure they are executed to increase the number of dropshippers/wholesaler globally

· Set strategy especially aim to recruit Indian drop shipper

· Stay on top of best practices, trends, and news in the field;

Must haves:

· Minimum 2-3 years of relevant work experience;

· Familiar with promote via Google and bing ads, social media networks 

· Fluent in Hindi and English (written & verbal);

· Familiar with basic knowledge of marketing

· Familiar with India market

· Attention to detail;

· Independent thinking, active and creative

· Strong learning ability and adaptability

· Wholesale/dropshipping related work experience is plus

At Artistic Bird Tech Pvt. Ltd., we are seeking a determined and compassionate IT Sales Executive to play a vital role in advancing our company's growth. The responsibilities of this role include identifying and retaining clients, motivating existing clients to explore additional products or features, and staying updated on evolving consumer trends. Additionally, you will be tasked with enhancing the skills of our team members through consistent training and mentorship.

• Integration of user-facing elements developed by front-end developers
• Build efficient, testable, and reusable PHP modules
• Solve complex performance problems and architectural challenges
• Integration of data storage solutions

• Strong knowledge of PHP web frameworks
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Basic understanding of front-end technologies, such as JavaScript, HTML5, and CSS3
• Knowledge of object-oriented PHP programming
• Evolved Understanding of accessibility and security compliance
• Strong knowledge of the common PHP or web server exploits and their solutions
• Understanding fundamental design principles behind a scalable application
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Familiarity with limitations of PHP as a platform and its workarounds
• Creating database schemas that represent and support business processes
• Familiarity with SQL/NoSQL databases and their declarative query languages
• Proficient understanding of code versioning tools, such as Git

• A graduate or postgraduate degree in Computer Science or IT Engineering
• 3+ years of work experience developing commercially successful web products
• Experience with analytics and process automation
• Attention to detail and a disciplined mind
• Extraordinary analytical and logical prowess
• Common Sense and Curiosity

 Job Title: Urgent opening - Web/front-end React.JS/Vue.JS  Developer 

Job Location: Baner, Pune 

Experience: 2 to 6 years 

Notice Period: 1 Month or Less  

Annual CTC: 400000 - 1500000 INR 

Skills: HTML5, CSS3, AJAX/JavaScript/JQuery, Bootstrap, Angular JS/ Rect.JS/ Vue.js, Bit-bucket, Git /GitHub 

Technical Requirements: 

• Technical know-how from both coding & design perspective - Bootstrap grid, Material design guidelines, HTML5, CSS3, JS, etc 
    
• In depth expertise and hands on experience with Front End Development technologies like Angular, Bootstrap and React.Js / Vue.Js etc. 
    
• In depth expertise and hands on experience with Designing Web Applications using programming languages such as HTML5, CSS3, JS, JQuery and API’s.  
    
• Strong understanding of UI requirements, cross-browser compatibility requirements, general web functions and other standards. 
    
• Experience with basic Architectures like MVC and MVVM 

• Comfort in working in short, agile, iterative development cycles 
   

Roles and Responsibilities: 

•  The candidate should take ownership of the assigned work from both UI and backend development standpoint. 
    
• The candidate should be able to understand client requirements and come back with Design as well as Technical specs and should be able to estimate requirements at lower level. 
    

• Should be able to visualize and create wireframes, storyboards, user flows, process flows and logic diagrams to communicate interaction and design ideas. 
    
• Should experiment on upcoming trends on coding, designing and implementing it during development. 
    
• Should have seamless and fluent communication, learning attitude and analytical nature. 
    
• Should be a problem solver with an attitude to contribute towards the success of Team/Project as well as organisation. 
    
• Should be able to guide other members in the team 
    
• Should take initiatives to improve code quality standards and team efficiency. 
    
• Should be able to Participate in the requirements gathering and come up with efficient solutions 
    
• Should be able to Efficiently estimate on high and low level along with assessing risk items