Communication Skills Jobs in Mumbai

• To generate lead opportunities.
• Manage, nurture and convert leads into sales opportunities.
• Identify strong potential prospects using initiative and creativity.
• Make outgoing calls to develop new business 
• Research, track, maintain and update leads
• Develop a strong knowledge of the company’s products and services in order to facilitate the sales process

Requirement 

Process      : PhonePe Customer Service (Voice)

Shift Timing  : Day Shift

Working Days : 6

Week Off     : one rotational off

 Grad/Undergrad with minimum 1 year exp. into customer service process is mandatory 

Good communication skills required

 Salary : 

Upto 18k

 Rounds of Interview :

HR

Ops Round

V&A

Client Round 

 Note 

Work from office

DOJ - 7th November ber.

Transport Boundaries:

Ghatkopar till Ambernath

Panvel till Chembur

Panvel till Thane

In the words of Isaac Asimov, the American writer known for his works of science fiction and popular science, “Writing, to me, is simply thinking through my fingers.”

We are seeking a set of passionate “fingers” to join our Yapsody India team as a FULL- TIME, ON-SITE Creative Content & Communications Executive or “Yapsody Content Virtuoso.”

You will guide our crew of entertainment industry innovators through a new dimension of creative consciousness reflective of the celebrity-signed guitars and disco lights that adorn the eccentric play space we call the “Yap Studio.”

We are looking for someone like YOU with creativity, vision, and passion for the intersection of music and digital media. This is a prime opportunity for any skilled content executive looking to make his/her mark on a growing worldwide brand within a Silicon Valley-lifestyle environment that inspires out-of-the-box ideas. As a Yapsody team member, the moment you enter our eccentric “YapStudio” and experience our creative haven of team excellence, the rush of inspiration will make you love what you do even more than you already do.

We are looking for candidates with great writing skills, while experience in number of years is not important.

Job Responsibilities

MISSION: Conceptualize, research, and develop captivating and engaging written content related to marketing campaigns in support of annual business cycles within the entertainment industry of the United States. Content includes, but is not limited to, articles, newsletters, white papers, blog posts, emails, press releases, website content, and more.

COLLABORATION: Keep up with trends in the live entertainment and event ticketing realms as well as developing content in alignment to the campaigns created by the marketing team.

BRANDING: Establish Yapsody as a brand with heartbeat and life through qualified content with a characteristic voice, creative narration, content theme and flow style.

Skills Required

• Self-motivated creator with excellent creative writing, editing, proofreading and research skills.
• Someone with versatility across distinct writing styles and tones (e.g., professional, creative, formal, informal, etc.); all varieties of online/offline platforms; and best practices for reaching desired target audiences
• Experienced in writing for American audiences
• Someone who thrives on conceiving and developing his/her own ideas for topics that follow specific keyword guidance for maximum effect
• Experience in writing for the music industry, optimizing content for search engines, and managing recurring corporate newsletters is a plus
• Experience with journalism practices and methodologies
• Someone who will contribute to the eccentric, fun-loving YapStudio environment

We are looking for a competitive and trustworthy Sales Executive with 1-3 years of experience to help us build up our growth activities. The selected candidate will be responsible for planning, executing and closing leads & sales pipelines.

About Tech2Edge:

Tech2Edge provides technology, branding, design, and marketing solutions that enable B2B brands to grow, launch products, and deliver exceptional digital experiences.

Our name is an extension of our design philosophy—create meaningful solutions that resonate with our customer's vision. We take our customers to the EDGE.

Know more about us at https://www.tech2edge.co/

Roles and Responsibilities:

-Conduct market research to identify selling possibilities and evaluate customer needs

-Identify and qualify new customers as per the company's policies and business model

-Set up meetings with potential clients and listen to their wishes and concerns

-Prepare and deliver appropriate presentations on products and services

-Create frequent reviews and reports with sales and financial data

-Negotiate/close deals

-Collaborate with team members to achieve better results

-Gather feedback from customers or prospects and share with the internal team

-Assist leadership in contract development, handle negotiations, and perform due diligence

Required Skills:

-Fast learner and passion for sales

-Self-motivated with a results-driven approach

-Proven experience in Sales or relevant role

-Proficiency in English

-Excellent knowledge of MS Office

-Hands-on experience with CRM software is a plus

-Thorough understanding of marketing and negotiating techniques

-Aptitude in delivering attractive presentations

CTC: Upto 3.5 LPA

BONUS: 1% as incentives of the deal value per lead closed. (Average Deal Size: 2 L)

Location: Office 1902, 19th Floor, Arihant Aura, Turbhe, Navi Mumbai

Job Responsibilities :

• Take over the maintenance support from the implementation team post project implementation
• Analyze the metrics of incidents, issues, and requests raised from the live customers to identify patterns that can help product development and customer support team to improve the quality
• Determine and categorize the support issues into various categories like product feedback, enhancement, customer education etc.   
• Coordinate with the product development, product education and customer success team to provide efficient resolution to the customer requirements
• Direct and supervise the support team to create documentation for recurring issues and organize in the knowledge bank.
• Generate customer specific metrics to determine the trends that can help internal stakeholders make decisions on how the customer satisfaction can be increased.

Requirements:

• Previous experience of working in an Application Support team servicing multiple end customers.
• Experience in creating reports consisting trend analysis to facilitate decision making using excel or other tools.
• Good communication and writing skills. 
• Ability to synthesize effective responses to customer queries. 
• Experience working with and delivering on SLAs.
• Experience in SAP SuccessFactors or similar SaaS based HR Technology Applications is preferred
• Experience in documenting fixes for recurring incidents and requests.

1. Connecting with minimum 80 working professionals (prospective students) each day

from the leads/database present on leadsquared CRM

1. Generating a pool of prospects by identifying the need of upskilling depending on

the student’s area of interest

1. Helping prospective students with the detailed information about the programs

offered through phone or video counselling & create a strong pipeline

1. Ensure to meet daily deliverables & achieve weekly/monthly enrolment target

Full Job Description

Job Role: TPA Executive/ TPA Billing Executive

Position: Full time

Salary:   As per Industry

Location: Mumbai

Qualifications and Experience

• Bachelor’s degree in any discipline or equivalent.
• Must have min. 06 – 12 months of experience.
• Experience into Health care is must.

Responsibilities

    Handling TPA related all process from billing to co-ordinate with TPA          companies.

• Responsible for counseling patient’s family & pre-Auth process
• Maintaining & uploading patient’s files on the portal.
• Couriering the hard copy of patient’s medical file to the Insurance companies.
• Responsible for all co-ordination activities from patient’s admission to discharge.
• Handling billing Department, Implants bill updating & reconciliation
• Daily co-ordination with the patient and Hospital staff.
• Preparing split bills/ Doctor charges etc
• Handling all TPA Portals
• Outstanding follow-up with TPA
• Monthly Review report
• To obtain and review referrals and authorizations for treatments.
• To follow and adhere to all regulations and guidelines set by state programs, and HMO/PPO, etc.
• Must be aware of norms of the insurance sector.
• Daily follow up with Insurance companies to pass or clear the Health Insurance claims

• Should have worked for overseas consultants.
• Client coordination
• Recruitment coordination
• Handling team of (2-3 or 1-2)
• Worked for any Senior overseas recruitment agency and handled clients from the Middle east.
• Will have to handle construction, FMCG, hotel, and all verticals.
• Arranging employee interviews.(majorly hire blue collars employees)

• Preferred end-to-end knowledge of the Saudi visa process. - important

• (UAE, and Qatar would also work but should know the Saudi visa process)

• Should have excellent knowledge of Excel, letter drafting, and client coordination.

• Flexible with their work timings.
• Male and female candidates.

If you can put one leg into the analogue world and another leg into the digital world to quickly translate business objectives into technical recruitment into software screens... If you think the computer screen is the world that you really want to make an impact on it is more significant than life. Then come join us.

Think you’ve got it in you? Let’s check the requirements:

• Excellent verbal and written communication skills (They always say communication is key, don’t they?)
• Time management (Time is always of the essence at iThink)
• Organisational skills 
• Be well versed with the draw.io tool or any flow chart-making tool (going with the flow is good, but so is planning!) 

And that’s it! 

What duties does the job involve?

During your time as a Business Analyst on our ITL team, you will be:

• Enjoying your time with us

This we can assure you of, but apart from it, you will be required to:

• Creating technical reports, activity diagrams, BRD, FRD and manuals for the team (help us help others?)
• Developing workflow charts for system changes
• Monitoring each project's progress and optimising processes (concrete results for our efforts, you know?)
• Work as a SPOC between the Tech and Marketing Team and other stakeholders (like we said, coordination skills are a must!)
• Collaborate with project sponsors to determine project scope and vision (great minds don’t always have to think alike!) 
• Require Knowledge of the Balsamiq Tool.
• Should have a basic understanding of Figma.

The ideal candidate is a creative problem solver at heart who thrives in a team environment. You will help manage and oversee relationships with new and existing partners through high-touch networking, lead generation, and market research. 

Responsibilities

• Own the entire proposal process: identify customer's needs, develop win themes, and produce complete proposals
• Assess the competitive landscape and track key market trends and developments
• Provide administrative support as well as excellent customer service and smooth communications
• Maintain the database using your organizational skills to streamline processes and clean up the data
• Cold calling 

Qualifications

• Bachelor's degree or equivalent experience
• Excellent written and verbal communication skills
• Highly organized with excellent attention to detail

"Apply only on this link -  https://loginext.recruiterbox.com/jobs/fk0q2b6/

LogiNext is looking for an experienced and dedicated logistics and supply chain support professional to become a part of our fast growing team. A tech enthusiast that you are, you will be passionate about conveying value to our clients while closing huge and complex deals. With a deep understanding of Enterprise SaaS application, you will offer solutions where LogiNext products can be put to best use helping client’s achieve visionary objectives.

You should be a reliable technical advisor to clients and overcome complicated implementation challenges. You will lead the solution design throughout the sales cycle and deliver ideas and solutions to clients to change their customer’s experience. You should have an intense desire to set the vision transforming business goals into exciting and actionable propositions.

Responsibilities :

• Develop and convey out-of-the-box solutions, along with solution ideas to key decision makers to focus on their business issues
• Understand and articulate the benefits of LogiNext products to educate enterprise clients on the value proposition of our products
• Conduct on-field and on-site Proof of Concepts wherever required to assist clients validate technical requirements
• Associate with Account managers and Business Development managers to pilot complex deal cycles with C-level executives
• Work cross-functionally with business development, marketing, technology and finance team to ensure the timely and successful delivery of the solutions according to customer needs and objectives
• Recognize product and technology disparity with customers and present a point of view to product and leadership teams
• Run change management programs to drive change on the ground by working with client’s on-field workforce at the warehouse or remote branches
• Perform business analytics on the client’s business KPIs and present to the client’s management
• Generate leads by reaching out to prospective clients across countries and time-zones

• Assist business development manager in achieving the sales targets by conducting pilots, showcasing results and building conviction at the client

Requirements :

• Bachelor’s or Master’s Degree in Computer Science, Information Technology, Business Management, Statistics or related field
• 4+ years of experience in technical pre-sales or sales preferably in SaaS companies
• Solid know-how of Enterprise SaaS products
• Ability to multi task at a high degree with passion, strong initiatives and positive attitude
• Advanced skill-set for driving system integrations, gathering requirements, documenting RFI/RFPs and cross-functional project management
• Proficient in Excel and SQL
• Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments
• Confident and dynamic working persona, which can bring fun to the team, and sense of humor, is a plus
• Strong organizational skills, judgment and decision-making skills, and the ability to work under continual deadline pressure
• Willingness to travel around 100% of the time within the city and between cities

Apply only on this link -  https://loginext.hire.trakstar.com/jobs/fk0szpm?source=

LogiNext is a cloud-based logistics and field service optimization company with core expertise in automated delivery scheduling, route optimization, live tracking of resources, and delivery validation. Using advanced machine learning algorithms, LogiNext enables its clients with omnichannel capabilities creating a seamless delivery experience for all the customers. Using automated delivery automation and dispatch for increased efficiency, route optimization to avoid local traffic hassles, live tracking of resources for operative responsiveness, and delivery validation for complete transparency, LogiNext helps companies process same-day and even two-hour deliveries.

LogiNext has more than 200 enterprise clients including many satisfied retail and e-commerce players in North America, Middle-East, South and Southeast Asia. It has also been heralded by multiple platforms as being one of the fastest growing SaaS companies in the world.

The true growth hackers, who paved the way for this success are the people working exceptionally hard and adding value to our organization. Our brand ambassadors - that's how we address our people, bring unique values, discipline, and problem-solving skills to nurture the innovative and entrepreneurial work culture at LogiNext. Passion, versatility, expertise and a hunger for success is the Mantra chanted by every Logi-Nexter!

About the Role:

LogiNext is looking for an experienced and dedicated client operations professional to become a part of our fast growing team. A tech enthusiast that you are, you will be passionate about conveying platform value to our clients while supporting enterprise implementations. With a deep understanding of enterprise SaaS platform, you will offer solutions where LogiNext products can be put to best use helping clients achieve visionary objectives.

You should be a reliable technical advisor to clients and overcome complicated implementation challenges. You will lead the technology operations throughout the client’s journey with LogiNext and deliver ideas and solutions to clients to enhance their customer’s experience. You should have an intense desire to set the vision transforming business goals into exciting and actionable propositions.

Responsibilities

Ensuring smooth implementation, execution of projects and immediate support to users of product Training clients about all the features of the product to ensure the maximum utility and value add with timely ticket resolution and adhering to SLA Compliance Collaborating with various clients on a daily, weekly and monthly basis to resolve their queries in terms of all aspects of the product Maintaining the data sanctity on CRM and keeping all the stakeholders updated Single-handed responsibility of NPS, product adoption, change management and certification of users Communicating relevant business information, providing structured feedback to senior management and making product suggestions internally Monitoring service levels and acting as a point of contact for all complex problems, resolving the on-ground issues effectively and efficiently

Requirements

Bachelor’s or Master’s Degree in Computer Science, Information Technology, Business Management, Statistics or related field 0-2 years of experience in client operations with working knowledge of enterprise SaaS products Expert in using cloud softwares such as Google Analytics, Ticketing Management. CRM and system integration softwares (Postman) and API standards Hands on experience with MS Office (especially PowerPoint, Word and Excel) Flexible and fast adaptive nature with a positive approach towards completion of assigned task with an ability to meet aggressive deadlines and work under continual pressure Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments Be a problem solver at heart, willing to take up any task with a genuine interest in learning by doing Confident and dynamic personality which can bring fun to the team, and sense of humour, is a plus Willingness to travel around 100% of the time within the city and between cities Team

• Prospecting leads and contacting them to pitch the product/ service
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Negotiate/close deals and handle complaints or objections
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams

• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Excellent command of MS Office, CRM
• Excellent phone and presentation skills.
• 1+ years of sales experience.

1. Connecting with minimum 80 to 100 working professionals (prospective students) each day from the leads/database present on leadsquared CRM
2. Generating a pool of prospects by identifying the need of upskilling depending on the student’s area of interest
3. Helping prospective students with the detailed information about the programs offered through phone or video counselling & create a strong pipeline
4. Ensure to meet daily deliverables & achieve weekly/monthly enrolment target

True medicines at true prices! 

Our motto is to deliver value-added solutions for Indian patients beyond just pills. Our goal is to make healthcare accessible to every patient and bring it within their price range. 

Headquartered in Mumbai, we are excited to build a strong product and operations team, which is passionate to build innovative solutions and willing to go the extra mile to ensure the customer has the best experience.  

We are looking for someone who can set up our test infrastructure and work on increasing test coverage for our android & web applications to meet the growing needs. The ideal candidate should have a strong technical background and a track record of working with teams to deliver high-quality software with a rapidly growing team of quality assurance engineers.

Responsibilities

• You will help the team in building a reliable, high-quality automation & manual platform from scratch and test the all of Truemeds’ products for quality & stability
• You will help the team to set up test environments for automation & manual activities.
• You will be responsible for using the latest technologies to design and maintain automation & manual testing for existing and new products
• Manage efficiently a team of QA Engineers
• Coach and grow our automated and manual QA team members through mentorship, and participate in the hiring strategy and process
• You will be responsible for reliability for major products/releases and ensure all the product gets QA sign-off before release
• Check/review test cases, test plans, and test strategy and consolidate and share test results with various stakeholders.
• Ensuring all development tasks meet quality criteria through efficient test planning, test execution, quality assurance and issue tracking.
• You will have to estimate, plan, and coordinate testing activities and Work closely on the deadlines of the project
• Ensure the team is focusing on automation along with manual testing.
• You will be a technology champion/mentor, and work with others to effectively use new technology to build effective automation.

Requirements

• 8+ years of software testing experience, 2+ years of management or mentoring experience
• 2 to 5 years of experience with API Automation testing
• 1 to 2 years of working experience in performance testing and load testing
• Minimum 2 years of hands-on experience performing cross-browser testing using any automation testing framework
• Experience in automation of Mobile Native and hybrid applications.
• Deep knowledge of test methodologies, writing test plans, creating test cases and debugging
• Experience managing a team of QA Engineers
• Proficient using tools like - Postman, Rest Client, Selenium, JMeter, JUnit, Appium etc
• Good understanding of eCommerce Domain
• Solid understanding of SQL and API testing experience doing data quality testing with large data sets
• Excellent communication as well as documentation skills

Work Location 

• WeWork Chromium, Powai, Mumbai 

1. IT recruiters work on attracting may applicants passively, or may actively reach out to prospective employees individually (through networking social media sites such as LinkedIn
2. Helping companies hire people for open IT positions. As a recruiter, you'll seek out candidates who have the specific skills an employee wants, such as programming skills or technical expertise.
3. Decent Knowledge on IT skills.
4. Should have good communication skills.
5. Hiring technical candidates for Technical role.
6. Screening and short listing the profile.
7. Should have the ability to deliver results under pressure.
8. Taking decision very proactively.
9. Passionate in exploring the opportunities into International Arena.
10. Working in very aggressive style.
11. Excellent Team skills Down to Earth attitude

JOB Description :

Responsibilities :

- Administer compensation and benefit plans

- Assist in talent acquisition and recruitment processes

- Conduct employee onboarding and help organize training & development initiatives

- Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise

- Promote HR programs to create an efficient and conflict-free workplace

- Assist in development and implementation of human resource policies

- Undertake tasks around performance management

- Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates

- Organize quarterly and annual employee performance reviews

- Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities

- Ensure compliance with labor regulations

- Handle Attrition Analysis and Retention Strategies

- Handle Skip level meetings

Requirements and skills :

- Proven experience as an HR Generalist

- Understanding of general human resources policies and procedures

- Good knowledge of employment/labor laws

- Outstanding knowledge of MS Office; HRIS systems (e.g. PeopleSoft) will be a plus

- Excellent communication and people skills

- Aptitude in problem-solving

- Desire to work as a team with a results driven approach

Job Description:

• 5-8 years of experience as business analyst preferably with some experience in healthcare domain
• Experience in capturing/ defining requirements and creating business requirements document/ software requirements specifications
• Extensive and hands on experience in creating wireframes using tools like Visio etc.
• Experience in communicating with stakeholders across the board, including clients, business team, and the development team to make sure the goals are clear and the vision is aligned with business objectives
• Experience as a BA in software development/ implementation projects is a must
• Experience in creating and prioritizing the list of user stories/ backlog items and prioritize them based on the overall strategy and business objectives
• Experience in overseeing the development of the product and taking necessary steps to keep the project on track
• Strong communication skills, documentation skills. Excellent PPT, word and excel skills are a must

 Good to have

• Have worked with hospitals or outpatient clinics or public sector healthcare entities
• BA may have to travel for a few weeks Internationally

1. Follow the sales process of pre-sales, client servicing, and post sales.
2. Fulfilling all the targets set by the company on a monthly and quarterly basis.
3. Making presentations and pitching to the corporate and individual clients.
4. Attending client meetings with the senior team and follow up for the same.
5. Customer relationship management with new and old clients.
6. Proactively engage in the sales cycle from cold calling to follow ups
7. Bifurcation of leads and updating  the sales funnel on regular intervals
8. Identify issues and opportunities for us to develop new business or cross-sell

1. Prepare and deliver appropriate presentations on products and services.
2. Participate on behalf of the company in exhibitions or conferences.
3. Proven experience as a Sales Executive or relevant role.
4. Proven interaction with architect preferred, not required

Must have:

1. Proficiency in English.
2. Excellent knowledge of MS Office.
3. Thorough understanding of marketing techniques.
4. Fast learner and passion for sales.
5. Self-motivated with a results-driven approach.
6. Aptitude in delivering attractive presentations.
7. Bachelor's degree.

Job Description:

• The Role Requires the Person to hunt and open new accounts for the Company’s SW and platform  Solution offerings, Land & Expand, and Manage Existing Accounts and Relationships to grow business & Increase share of wallet with a clear focus on high Client Satisfaction
• Complete Ownership of Salethe s Cycle 
• To be Successful, the candidate should have experience in Software/Consultative Solution Sales, should have done concept selling, 
• Should have an understanding of IT Landscape in an enterprise, understanding of the Logistics Supply chain could be an added advantage
• The role requires the person to be quick thinker, an innovative problem solver and the ability to think on his feet will come in good stead.

Responsibilities

• Hunting New Accounts
• Business Development
• Enterprise Account & Sales Management – grow SOW
• Manage the entire sales cycle
• Maintain High level of customer satisfaction
• Pipeline management, Accurate Sales forecasting, Sales Negotiations and Business Closure.
• Exceeding Monthly and Quarterly Sales Targets

1. Responsible  for taking customer or client calls and offering financial answers to their difficulties and intimating sales with potential customers over the phone.

1. Responsible for assisting consumers or clients with financial purchases.

1. Provide assistance and solutions to the customer regarding financial products and must speak with your supervisor or team leader to resolve any financial difficulties.

1. Provide excellent customer service. 

1. 5. Eager to gain new talents and should have interpersonal, Research and Record Keeping Skills.

Key skills:

1. Must Know  English and at least one  south language ( Kannada, Telugu, Tamil, Malayalam, 

1. Effective communication abilities.

1. Computer Literate.

At least 1+ year of Prior experience as a Tele caller or similar in the Banking or Finance sector.

Should be able to help user acceptance testing 

Skills Required:

• Strong interpersonal skills.
• Problem-solving attitude.
• Excellent communication skills.
• Aptitude for fostering positive relationships.
• Teamwork and leadership skills  

An aesthetically pleasing design creates a positive response in people’s brains and leads them to believe the design works better. Users often perceive aesthetically pleasing design as design that’s more usable. We need Visual Designers who know how to make their design interfaces usable, how to draw the user’s eye to the correct information and functionality., and how to prioritise content on a page through size, colour, and the use of negative space. We need visual designers who have mastered the basics of UI, graphic design, branding, and visual communication. This is because they have to translate a brand’s style and voice into a beautiful yet usable design. We take our design process seriously. So research via surveys, customer feedback, heat mapping, and analytics forms a core part of our process. Our designs go through an internal design checklist so that we achieve user goals while keeping in mind technical limitations. You need to be someone who’s flexible, agile, responsive and honestly, calm! You will be juggling multiple projects. The office environment is young and dynamic. It's a work-hard, play-hard culture. We work in a hybrid model, three days from the office, and 2 days from home. If this sounds like you, apply to us.

Qualification: Doesn’t matter. Skills and experience do.

Objectives of this Role

• Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
• Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings

Daily and Monthly Responsibilities

• Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
• Collaborate, problem solve, and/or strategize upcoming client meetings with team members
• Prepare necessary documentation or visuals for client to demonstrate performance of campaigns; analyze trends in NPS scores to identify areas of improvement
• Work with the sales and marketing team to drill customer references and develop case studies

Requisites

• 0-3 years of experience in communications, marketing, sales, account management, or customer success
• Strong verbal and written communication, strategic planning, and project management skills
• Analytical and process-oriented mindset
• Comfortable working across multiple departments in a deadline-driven environment
• Active team player, self-starter, and multitasker who can quickly adjust priorities
• Readiness to travel to client location as and when required
•  

Work location:

Candidates must be based out of Mumbai. Work from office @ WeWork Malad.

Salary:

We highly value talent and experience. Competitive salary or better.

Immediate Joiner Preferred

The job is applicable only for Mumbai-based candidates.

Digital Marketing Agency Experience preferred.

I. YOUR ROLE

Driving business objectives for the agency’s clientele through Paid marketing activities.

II. YOUR RESPONSIBILITIES

• Monitoring, Auditing and Executing Campaigns on Google display/search Ads, Facebook, and Instagram ads
• Ensuring campaign performance and identifying insights to drive incremental results.
• Collaborate with the Account Manager and creative teams for campaign planning.
• Drive positive curiosity and a hunger for learning and new ideas through the team.
• Initiate and drive case study creation that can be nominated for awards, post completion of noteworthy campaigns.
• Build trust with clients’ POCs and Digital Leads.
• Ability to represent the agency in account reviews and performance meetings
• Assisting the team in pitching for new business.
• Auditing Ad accounts of prospects and identifying opportunities for performance improvement.
• Deliver volume, quality leads , TAT & cost outcomes (in accordance with quarterly OKRs) for paid user acquisition (i.e. advertising)

III. ABOUT YOU

- Professional / Academic Requirements

• 2+ years of relevant work experience in Paid media
• A Degree in Engineering, Marketing, Advertising, Communication or another relevant field

- Technical Requirements

• Expert level command over Google Ads, Facebook/Instagram ads
• Exposure to multiple verticals like eCommerce, BFSI, Realty, Travel, etc.
• Proficient at Google Analytics, Apps-flyer, Similar web, Adobe solutions, etc.
• Master of decoding trends and analytics from data
• Proficient with the MS Office Software (PowerPoint, Excel)
• Superior communication and presentation skills
• Creative & Strategic thinking
• Up-to-date on creative and market trends

At Evyan Mobility Pvt Limited , we are building Mumbai’s largest fleet of electric vehicles to give every kind of last-mile logistics a cleaner mode of transport.. Founded in 2021 we are growing exponentially in the EV industry, helping accelerate the transition from IC Engines to electric vehicles for the last mile delivery and last mile travel users.. We are creating a holistic ecosystem of electric mobility in Mumbai by setting up battery swapping infrastructure, operating and managing a fleet of electric vehicles suitable for various sectors of last-mile operations and parallelly selling and providing financial models so every last mile delivery rider can easily purchase their own electric vehicle.

We currently work closely with various major logistics companies to electrify their delivery operations . We are also managing fleets for various SME’s to give a boost to their business by taking up their last mile delivery operations.

We are looking for an Operations Executive to handle the day to day operations of our fleet vehicles .

Job Responsibilities:

- Planning deployment of vehicles based on inventory .

-Managing day to day issues of all vehicles in the fleet.

- Delegating daily tasks to mechanics to resolve any issues of vehicles in the fleet

- First line of contact between client and company for all deployed vehicles.

-Maintain inventory and job cards of deployed vehicles

-Maintain spare parts inventory , process warranty claims , subsidy paperwork and documentation of clients .

-Maintain data of all vehicles

The goal of the operations executive is to make sure no vehicle in the fleet has a downtime and any issues raised are resolved immediately

Excelsior Engineering Solutions is looking for a SALES EXECUTIVE (ROOFTOP).

WHO WE ARE

Excelsior Engineering Solutions is a Design, Engineering and Consultancy Company, which delivers solar turnkey engineering solutions to all IPPs, Developers, EPCs and System Integrators.

Since its inception in 2014, EES has successfully serviced over 3,000MW of solar projects across India and internationally in Afghanistan, Vietnam and the Philippines. EES is a technical service provider and gives Design-Engineering, Owner’s Engineering, Lender’s Independent Engineering, Plant Audit and Project Management Consultancy services to various lifecycle of solar projects. EES is one of the few companies that offer such diverse services in the solar power sector.

COMPANY WEBSITE: www.excleng.com

JOB DETAILS

1. Position: Sales Executive (Rooftop)
2. Reporting To: Founder of the company
3. Employment Type: Permanent/Full Time
4. Location: Navi Mumbai

KEY RESPONSIBILITIES

• Gain a comprehensive knowledge of our services and company profile to address the concerns of prospective clients.
• Place phone calls to potential clients from our readily available database.
• Market research and continuous lead generation via different sources will be an added advantage.
• To identify potential prospects for solar projects in the residential, commercial & industrial segments.
• Convert 5 to 10 sales leads per day into online or physical meetings.
• Set appointments with prospective customers based on our associates’ schedules.
• Addressing clients' uncertainties, grievances, and suggestions on time.
• Refer customer complaints to the manager for quality control.
• Communicate respectfully and politely with potential customers at all times.
• Maintaining the database of the customers regularly.

CANDIDATE’S SKILLS & EXPERIENCE

• Minimum 2 years work experience as a Telecaller, Telemarketer, or a similar role in the Sales Department.
• Excellent phone manner and articulation.
• Ability to tolerate stress and pressure.
• Excellent verbal and written communication skills in English, Hindi and Marathi.
• Good networking skills.
• Must be an excellent team player with good inter-personnel skills.
• Highly organized and detail-oriented.

TALENT HUNT PROCESS

1. Preliminary Interview: First round of interviews will be conducted by company HR who will be responsible for the screening process.
2. Technical Interview: Technical head will analyze the candidate on domain knowledge over a phone call or In-person considering the situation.
3. Closure Interview: Final round of interviews will be conducted by HR to discuss remuneration and other terms & conditions.

Job Profile: Business Development Associate (BDA)

Description: You will start your journey at BYJU’S as an individual contributor working in a team to introduce and showcase the unique way in which BYJU’S-The Learning App helps students learn better. You will also be responsible for mentoring these students and will play a role in their learning journey. Your key role will be to connect with students and parents across the country about one of the world’s most loved learning apps and how it will help students learn not just for exams, but way beyond. 

This is an individual contributor role in an employee-oriented, high-performance environment that emphasizes spreading BYJU’s unique way of learning in your city. Your role will start with contacting potential customers (parents and students) to set up meetings, and counsel the students on learning pedagogies and BYJU’s personalized learning journey. You will be working 5 days a week with Mondays and Tuesdays being week-off. This hybrid model of sales will give you exposure to the best of inside sales and direct sales. Please download BYJU’s Learning App to understand the magic of BYJU’s courses which have been widely accepted not just across thousands of towns in India but by millions of users across the globe. We look forward to having you on board Team BYJU’s. All the best!

Applicant Trainee Program

Expectation from you: You will begin as an individual contributor, working in a team of go-getters to help spread Byju’s way of Learning in your city. You would be showcasing the unique features of Byju’s to students and parents in personalized sessions and will be responsible for mentoring and sales in your designated zone.

Preferred Skill Sets:

Have a keen interest and deep understanding of the Indian education sector.

Interested in mentoring and guiding students.

Having a knack for sales

Good interpersonal and presentation skills.

Academic Qualification: Any Graduation/ Post Graduation (Completed in or before 2022)

Based on your profile, we would like to shortlist you for an Interview with us after a brief interaction amongst the following profiles.

Business Development Associate - Center Sales Associate, Inside Sales Associate

Sector: Sales 

Locations: Across India

Working Days:6 days work week (Saturday and Sunday Mandatory working) 

CTC: Rs. 4.5 Lakhs - 5.5 Lakhs per annum + Rs. 3 Lakhs per annum as Incentive Pay (Post Training) 

During the Training program:  4-6 weeks 

How to proceed: You can also fill the following form 
https://docs.google.com/forms/d/e/1FAIpQLSdvO9DbAZ4v5KxoaBO78hsxHYOnCytEDQCXDvl_g56eb3YXIw/viewform

Important Steps: 

1. Please be available on your registered mobile number during the date chosen by you for the interview. (Please let us know if there are changes in this phone number.)
2. Result declaration will be done within 7 working days

• Call existing and prospective clients for property records.
• Manage and update property details in CRM.
• Maintain records of communication done with Clients into CRM.
• Maintain and update listings of available properties on the Real Estate websites.
• Manage the entire property database.

**About Signzy**

Signzy is an AI powered RPA platform for financial services. No matter how complex your workflow or operational complexity, Signzy is able to completely automate your back-operations decision making process into a real-time API. This is possible due to a combination of Nebula - Our no code AI model builder and our Fintech API Marketplace of over 200+ APIs. Today we work with over 90+ FIs globally including the 4 largest banks in India and a Top 3 acquiring Bank in the US. Globally we have a strong partnership with MasterCard and offices in New York and Dubai to serve our customers in the 2 geographies. Our Product team of 120+ people is building a global AI product out of Bangalore.

**Working at Signzy**

At Signzy we breathe software and exploit the latest technologies to create the most amazing products. We comprise a tech-savvy team and are backed by investors who are enthusiastic about creating solutions using technology.

This is an invitation to be a part of the future!

**Job Description**

* Diagnose and troubleshoot technical issues within agreed time limits

* Research and identify solutions to software issues

* Ask customers targeted questions to quickly understand the root of the problem

* Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue

* Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)

* Provide prompt and accurate feedback to customers

* Ensure all issues are properly logged

* Document technical knowledge in the form of notes and manuals

* Prioritize and manage many open cases at one time

* Provide support, including procedural documentation and relevant reports

**Job Requirements**

* Good understanding of computer systems, mobile devices, and other tech products

* Hands on experience on On-premise & Cloud deployments and Linux

* RHEL/CentOS and Debian/Ubuntu

* MongoDB and Oracle,

* Strong understanding of Networking and TCP/UDP protocols

* AWS (Covers S3)

* Excellent problem-solving and communication skills

* Ability to provide step-by-step technical help, both written and verbal

* Ability to diagnose and troubleshoot basic technical issues

*Ability to Diagnose issues and provide proper feedback to relevant tea

* Bachelor’s degree in Information Technology, Computer Science or relevant field

* Startup experience is a plus

JOB DESCRIPTION / ROLES & RESPONSIBILITY

Job Title
Customer Experience Champion

Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore

Salary
INR 4,00,000 – 5,00,000 per annum

Position Summary

As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.

The Objectives of this role include

• Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
• Partner closely with Sales and Operations Team in their respective region
• Ensure timely submission and follow-up on all call information submitted across businesses
• Arrange Client meetings with the Sales Team
• The goal is to help the company grow by bringing in customers and developing business
• Correspondence to clients like clarifications, queries, and other details about our business
• Convincing customers to close the lead and grow the business
• Follow up with the client, may include site visit as well
• Relationship management
• Drive to engage clients on new products and features
• Understanding customer journey thoroughly
• Coordinating customer requests with internal stakeholders (ops team, survey team)
• Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)

Position Responsibility

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company and ask questions to understand customer requirements to close sales
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information
• Directly communicating between the Client and SunEdison’s team and performance management
• Manage and coordinate inter-team-members relationships
• Team level Key Performance Indicators
• Bridge the gap between client, sales team and operations team for Solar Panels
• Noting down customer requests exhaustively
• Ultimate focus on delighting the customer
• Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
• Ensuring all teams deliver to customers in their respective TAT

Position Experience

• Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.

Position Academic Qualification

• Graduation in any discipline.

Desired Technical Skills

• MS Excel tools and Basic CRM Tools
  
  

Desired Soft Skills

• Should have attention to detail
• Communication Skills (Verbal and Written)
• Interpersonal Skills
• Analytical & Problem-Solving Skills
  
  

Language Proficiency

• English- Must Have
• Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have