Communication Skills Jobs in Mumbai

About the Company: Rejolut is one of the award-winning fastest-growing emerging tech company which is working on leading technology like Blockchain, ML & AI, Complex mobile & web apps, IoT, etc. located in the USA, UK, and India. we are looking for a dedicated HR Manager.Key Responsibilities:• Ability to handle and maintain confidential information.• Fluency in social media, particularly in researching and recruiting candidates through channels such as LinkedIn and also through Job portals.• Job candidate interviewing skills.• Taking Care of joining formalities of the Employees.• Preparing Appointment Letter.• Issuing the Offer Letter and explain the salary details.• Conducting orientation and Induction for the new joiners.• Induction about the services of the organization.• Attendance Leave Management.• Preparing Confirmation Appraisal Letter.• Employee Relationship, Handling Employee Grievance, Employee Engagement Activities like Arranging Picnics, Festive Parties, and Birthdays.• Handling Exit Interview.• End-user technology skills with HR software and platforms, such as HRIS or workforce management systems.• Ability to build team morale and promote a corporate culture Skills Hiring, Human Resources Management, Benefits Administration, Performance Management, Communication Processes, Compensation, and Wage Structure, Supports Diversity, Classifying Employees, Employment Law, Laws Against Sexual Harassment, OrganizationMust-Have Skills: Strong Communication Skills, Presentation Skills, and Interpersonal Skills, Negotiation Skills, Convincing Skills.Good To Have Skills: Recruitment experience in Technology Company, Software Company, or SAAS domain.

We are a growing IT Managed Services Company based in Mumbai. We are looking to hire a 'Business Analyst' to join our team. Roles & Responsibilities: Work closely with the project stakeholders and client in gathering requirements, analyzing the requirement, breaking down the problem statements. Analyze the business requirements Creating BRD, Use Case Document, Wireframes, UML Diagrams Creating presentations, status reports to be shared across to the management and client. Client Interaction and Relationship Management. User Documentation Getting involved in different phases of the projects like Project Initiation, Scope Document creation, Creating Project Plan, Coordinating with developers and testers, UAT, Post-production maintenance coordination. Working in a product team to create in-house products, share new ideas to grow the product etc. Education, Skills & Experience: BSc IT/CS or BE or MBA would be preferred. 2-3 years of relevant experience. Excellent written and verbal communication skills. Great analytical, critical thinking and problem-solving abilities Superior presentation and negotiation skills Strong adaptability and capacity to work in fast-paced environments Advance MS-Excel skills desired UML Diagrams and Creating Wireframes Technical expertise in SQL, Dot Net, Java would be preferred Understanding of SDLC Life Cycle Willingness to travel to client sites (within or outside Mumbai) High multi-tasking capabilities

We are looking for a Copywriter or a Content Writer to join our company and enrich our website/postings with new blog posts, guides and marketing copy.- Responsibilities include conducting thorough research on industry-related topics, generating ideas for new content types and proofreading articles before publication.- Ultimately, the goal is to deliver quality writing pieces that appeal to our audiences, attract customers and boost brand awareness.KEY TASKS/RESPONSIBILITIES :- Research industry-related topics (combining online sources, interviews and studies)- Write clear marketing copy to promote our products/services- Prepare well-structured drafts using Content Management Systems- Proofread and edit blog posts before publication- Submit work to CEO for input and approval- Coordinate with marketing and design teams to illustrate articles- Conduct simple keyword research and use SEO guidelines to increase web traffic- Promote content on social media- Identify customers- needs and gaps in our content and recommend new topics- Ensure all-around consistency (style, fonts, images and tone)- Update website content as neededSKILLS REQUIRED:- Proven work experience as a Copywriter / Content Writer or similar role- Portfolio of published articles- Experience doing research using multiple sources- Familiarity with web publications- Excellent writing and editing skills in English- Hands-on experience with Content Management Systems (e.g. WordPress)- Ability to meet deadlines

About Whitehat Jr WhiteHat Jr was created to solve the #1 gap in our school system today. Today, in the computer age, less than 1% of schools teach algorithmic thinking despite research indicating early years as the turning point for deep coding skills. WhiteHat Jr prepares kids 5-12 for this new world. Kids learn both the fundamentals of coding--logic, sequence, structure, algorithmic thinking - and experience the joy of creative expression in building animations, games and apps using code. About the role We’re seeking a qualified Sales Manager to sell Whitehat Jr’s product that our customers have grown to rely on. The Sales Manager will utilise their skills to generate high quality leads, build a strong relationship with customers and close deals. The ideal candidate will be a quick learner with strong negotiating skills, and demonstrate the ability to showcase our offerings in a compelling way. Role details (please read) Scope: Exceed targets for New Sales, Referrals or Renewals, in an individual contributor role Work Location: Remote online work until offices reopen, candidate may be based anywhere in India Working days: 6 working days with 1 day-off which may be during week Shifts (subject to change): shift start hour will be after 6 AM and shift end hour before 12 midnight Mandatory Language Fluency: English, Hindi Laptop/Wi-fi: candidates to use their own laptops, wi-fi will be reimbursed Additional Compensation: If applicable, this will be decided basis your allocated shift after you join Qualifications Proven B2C Sales track record of exceeding targets, >2 years of Sales experience Fluency in English and Hindi, ability and willingness to deliver in a high pressure environment Excellent communication, interpersonal, problem-solving, presentation, and organisational skills. Ability to counsel a parent for the child's future Comfortable with changing shift timings so that we may serve our customers better Graduation is not mandatory for candidates with minimum 6mnths of experience Graduation & MBA fresher can apply Working knowledge of Salesforce, spreadsheets (Excel, Google Sheets ) and powerpoint

●  Should develop a deep level of understanding and knowledge of theentire product ●  Identify customer needs and help customers use specific features●  Respond to customer queries in a timely and accurate way, via phone,email or chat●  Should be willing to take initiative in automating regular tasks with the help of easy tech tools●  Analyze and report product malfunctions (for example, by testing differentscenarios or impersonating users)●  Follow up with customers to ensure their technical issues are resolved●  Inform customers about new features and functionalities●  Gather customer feedback and share with our Product, Sales andMarketing teams●  Update our internal databases with information about technical issues and useful discussions with customers 
**Essential Quality for the role**●  Good Aptitude and problem solving skills - To understand Product fully ●  Good Communication Skills and on the feet thinking - To maintain good relationship with Client●  Good Excel Skills

We are looking for an experienced Senior Backend Engineer to join our team. You will be responsible for the server side of our web application. If you have excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you. As a Backend developer, you’ll work closely with our engineers to ensure system consistency and improve user experience. Responsibilities: Participate in the entire application lifecycle, focusing on coding and debugging Write clean code to develop functional web applications Troubleshoot and debug applications Perform UI tests to optimize performance Manage cutting-edge technologies to improve legacy applications Collaborate with Front-end developers to integrate user-facing elements with server side logic Gather and address technical and design requirements Provide training and support to internal teams Build reusable code and libraries for future use Liaise with developers, designers and system administrators to identify new features Follow emerging technologies   Requirements: Proven work experience as a Back-end developer Excellent Database design and query building skills; Highly experienced in working with either of the DB platforms – MySQL/SQLServer, Oracle and MongoDB (no-SQL) Highly proficient in at least one or more of the following programming languages – PHP or NodeJS; working knowledge on Python programming and Python based web frameworks In-depth understanding of the entire web development process (design, development and deployment) Ready to try new technologies, platforms and frameworks as required on future projects In-depth understanding of the entire web development process (design, development and deployment) Experience in working in Agile projects - with familiarity with tools such Jira An ability to perform well in a fast-paced environment Teamwork skills with a problem-solving attitude An eye for aesthetics and with great attention to detail for UI/UX greatness Good organizational and leadership skills – should be able to manage and work with a team Outstanding communication skills (oral and written) Previous start-up experience Strong work ethic and commitment to meet deadlines and support team members meet goals

Responsibilities: Cold call prospects that are generated by external source of lead. Develop sales opportunities by researching and identifying potential accounts. Identify decision makers with target leads to begin the sale process. Penetrate all targeted accounts and radiate sales from within client base. Collaborate with appropriate team members to determine necessary strategic sale approaches. Create and deliver qualified opportunities to team members Maintain & expand the company database of prospects. Ensure follow-up by passing leads to appropriate team members with to call to action, dates, complete profile information, sources etc. Assist in creating Commercial proposals or RFP to potential customers. Support marketing efforts such as Webinars, events, Digital marketing, etc., as necessary. Make out-bound follow up calls to existing customers via email & telephone, cross sell & upsell. Handle inbound, unsolicited prospect calls and convert into opportunity/ sales. Overcome Objections of prospects customers. Emphasize product /services features and benefits, quote prices, discuss credit terms and prepare sales order form/ or reports. Enter new customer data and update changes in existing accounts in the Corporate data base in CRM. Attend periodic sales training wherever applicable. Appropriately communicate brand identity & corporate position.   Requirements: Strong selling skills Experience in Inside sales for minimum 1-2 years Result oriented, target driven and able to think out of box. Ability to understand the business dynamics and think of new ways for selling the company product & services. Good communication skills and proficiency in writing skills.   Additional Information: The company has a BYOD policy. It is mandatory to have own Laptop, Mobile device and a good internet connection. This is a "Work from home" requirement at least until end of 2020. The candidates however, must be willing to work out-of Noida or Mumbai offices in 2021.

Excellent knowledge of Linux Excellent knowledge of VoIP and SIP.. Good knowledge in any other open source VoIP solutions like Asterisk, OpenSIPS, Kamailio. Good experience in troubleshooting issues using tools like wireshark, tcpdump, etc. Good knowledge of sipp, fail2ban & IPtables. Should have experience in installation & configuration of Product. Should have Good troubleshooting skills. Good knowledge of Mysql Database. Experience & knowledge of Database Replication & Heartbeat configuration will add advantage. Excellent communication skill & Should be able to communicate & write in English. Good experience in Client Support.

Position –  Product Designer Location – Mumbai/Bangalore    About Us upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.   upGrad was awarded the Best Tech for Education by IAMAI for 2018-19 upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India  upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany. We were also covered by the Financial Times along with other disruptors in Ed-Tech upGrad is the official education partner for Government of India - Startup India program  Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning    Roles & Responsibilities * Reviewing and improving our current platforms * Define visual elements, product elements, and overall design * Individually contribute to projects along with the product manager, developers and stakeholders * Interacting with the team for ideation and work critique * Evaluate and set best UI practices and standards * Creating functional as well as beautiful solutions to the most hideous of problems across all devices * Intriguing us with new ideas, thoughts, or observations Intriguing us with new ideas, thoughts, or observations   Skills Required * Full time-based in Mumbai/Bangalore, we like to work collaboratively * 2 - 5 years of relevant design experience * User obsessed with strong Visual skills * Hold other creative inclinations; we believe hobbies are an integral part of Designer’s growth Freedom to execute with an opportunity to build a new product Qualification – Any Graduate Years of Exp – 2 - 5

Come join the exciting team at Nivoda and cater to the niche market of gems and jewelry. You'll be leading tech support for a well funded startup in the B2B domain for luxury goods

Position - User Researcher Location - Mumbai/Bangalore   About Us upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.   upGrad was awarded the Best Tech for Education by IAMAI for 2018-19 upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India  upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany. We were also covered by the Financial Times along with other disruptors in Ed-Tech upGrad is the official education partner for Government of India - Startup India program  Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning    About the Role The Design & Research teams are part of the larger Product teams and are responsible for gathering learner, community & expert insights and translating those into a seamless & empowering experience across the platform. These teams are broken down into four branches, Growth & Discovery, Learner Experience, Careers, and Alumni & Breakout experiences which consist of talents from across product, engineering, learner experience, and business to make sure we have no latency in user experience meeting the user expectation.  You’re an experienced researcher with a strong, working understanding of how to integrate qualitative and quantitative research methodologies. You know exactly when to engage with teams across Design, Product, Engineering, and Marketing, what questions to ask, where to probe, and how to implement the most effective research strategies. You thrive in a fast-paced environment and enjoy setting your own research goals, managing load, and expectations, and delivering actionable research findings and recommendations. You’re passionate about Education and believe great experiences are always inspired by a deep understanding of the user   Roles & Responsibilities   Partner with Designers, Product Managers, and Data folks to drive all stages of research from early product direction through summative validation in an Agile work environment. Help to develop and track quantitative measures of user experience (goals, metrics) Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development. Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products. As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment Design, recruit and moderate research studies regularly (both in-person and remote). Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights. Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way. Work closely with product teams to identify research questions. Design and execute studies that address both user behavior and attitudes, using the right methods for the right questions. Generate insights that influence how product teams think about medium and long-term product strategy. Directly influence product strategy and design by communicating clearly and in a compelling way. Conduct research using a wide variety of qualitative and quantitative methods, including in-depth interviews, ethnographies, focus groups, and diary studies Interpret and analyze research results through the lens of UX and social science. Collaborate closely with other user experience researchers, and understand when to bring in quantitative experts for support. Devise and execute creative methods in getting non-design partners to internalize and act upon research, particularly engineers, analysts, and other technical experts.   Skills Required   You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge in quantitative methods BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.) 2+  years of experience in applied product research Knowledge of qualitative and quantitative research method   Qualification – BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)  Years of Exp –  2+ Years

We are looking for a qualified Frontend Engineer to join our team. You will be responsible for building the ‘client-side’ of our web applications. You should be able to translate our company and customer needs into functional and appealing interactive applications. If you’re interested in creating a user-friendly environment by writing code and moving forward in your career, then this job is for you. We expect you to be a tech-savvy professional, who is curious about new digital technologies and aspires to combine usability with visual design. Ultimately, you should be able to create a functional and attractive digital environment for our company, ensuring great user experience. Responsibilities: Use markup languages like HTML to create user-friendly web pages Optimize applications for maximum speed Collaborate with back-end developers to improve usability Get feedback from, and build solutions for users and customers Create quality mockups and quick prototypes Help back-end developers with coding and troubleshooting Ensure high quality graphic standards and brand consistency Stay up-to-date on emerging technologies   Requirements: Masters/Bachelors in Computer Science or related fields Proven work experience as a Front-end developer with excellent JavaScript, HTML and CSS skills Experience with nodeJS, Angular2 and Angular4 Familiarity with automated testing frameworks and methodologies; cross browser testing and issue resolution Ready to try new technologies, platforms and frameworks as required on future projects In-depth understanding of the entire web development process (design, development and deployment) Experience in working in Agile projects - with familiarity with tools such Jira An ability to perform well in a fast-paced environment Teamwork skills with a problem-solving attitude An eye for aesthetics and with great attention to detail for UI/UX greatness Good organizational and leadership skills – should be able to manage and work with a team Outstanding communication skills (oral and written) Previous start-up experience Strong work ethic and commitment to meet deadlines and support team members meet goals

Work Experience: 1 yr relevant experienceEducational Qualification: GraduateSome Duties and Responsibilities:1) Meet the target of outbound calls daily2) Customer acquisition & Retention3) Guide the customer through the purchasing process4) Clearing customer doubtsMust be using DialerLocation-MumbaiLanguage Proficiency: English & MarathiMust have a strong wifi connection and laptop