WazirX is India’s largest and the most trusted cryptocurrency exchange. Now, it's also available for everyone across the globe. The Happiness Team is a big part of this mission. You'll be responsible to help answer any questions our users have and solve any issues they bring to us, and make WazirX the go-to cryptocurrency exchange for all the countries. If you want to be part of a team that truly cares about the blockchain revolution, and shape the future of a decentralized financial world, read on. Responsibilities - Manage, prioritize and respond to incoming customer communications via email & chat (maybe phone in the future) - Keep an eye out for anything amiss like platform bugs/issues, fraudulent transactions, money issues, edge case scenarios etc - Identify and flag any trends that may be building up in the incoming communication so as to anticipate issues and crush the underlying cause - Identify gaps in our knowledge center and recommend fills to bridge the gap - Work closely with the product team with inputs on shaping world-class efficient processes for our happiness team - Be a powerhouse of all the knowledge of the platform and the cryptocurrency world You'll be a good fit if: - You enjoy solving problems and thrive off helping users (By far the most important qualities in you) - You have excellent written and spoken English skills - You're somewhat familiar with the blockchain/crypto world and now have a fire in your belly to become a guru at crypto and blockchain knowledge (and more importantly the excitement to share that knowledge) - You believe in the future of the blockchain and cryptocurrency - You care deeply, genuinely and passionately about customer support as a career - You are calm, patient and focus on the problem at hand and not the underlying emotions - You possess the ability to explain solutions in an easy to understand, concise and pleasing language - You are obsessed with getting to Inbox Zero - You are self-driven, independent, kind and ego-less, have superior organizational skills, integrity, a great follow through on tasks and obsessed with details - You don't get overwhelmed easily and don’t let stuff slip through the cracks. - You can turn upset users into evangelists and loyalists! - You are persistent and never ever ever give up on a user - You operate at lightning speed (like XRP :P) Experience: - We're looking for champions with at least 2 years of experience in a similar customer support / technical support role. Experience in supporting financial services is a bonus, but don’t let that stop you from applying. What’s in it for you: - You’ll be part of one of the first teams in India that’s working in the Blockchain and Cryptocurrency space (Imagine the experience that comes with it. We’re going to be part of an open world revolution) - You'll be part of a young team that truly cares about kickass support - You get the flexibility of working remotely on Weekends and switching your week cycles! - Good pay, Amazing workspace, medical insurance (India), great perks, a kickass office and a hell lot of amazing pictures Ready to Apply?
- Cold calling prospective donors on a continual basis to establish effective communications with them. - Acquiring new partnerships for funding and increasing the organization's resources as per targets set.- Writing concept notes, proposals, budgets and reports, and following up on proposals submitted.- Managing the fundraising database and tracking systems.- Managing donors, providing regular MIS and reports, and building a strong relationship with them- Attending conferences, CSR summits and relevant events for networking.- Researching various tenders and grants floated by organizations and coordinating submission of proposals.
Be the strategist & the operations in-charge for the brands assigned for Marketplace Management.Manage the Marketplaces, looking after pricing, product descriptions, and general content. Be responsible for ensuring all products are listed and optimized to the highest standards across the marketplaces Help to create and deliver adhoc marketing campaigns across various marketplaces Manage all products on Amazon, Flipkart, Myntra, Oaytm, Nykaa, and other online marketplaces across India Increase listing rankings and search results to increase sales conversion and maximize revenue Generate customer reviews, and monitor ratings to protect and enhance marketplace status Analyse and evaluate traffic and sales conversion data to improve the effectiveness of online content and marketing campaigns Keep each marketplace updated with the latest products and promotions Develop strategies for the clearance of any excess stock Good knowledge of various tools & techniques used for ROI optimization on Marketplaces. Good communication skills to deal with external clients & handle in-house (inter-team) operations. To be successful in this role you must already be working within a Marketplace/Ecommerce position ideally within a Marketplace Agency. You will have demonstrable experience dealing with marketplace platforms, in particular Amazon and Flipkart and have experience in running successful digital marketing campaigns. If you’re a sales focused individual with the ability to manage multiple projects and thrive on working in a fast-paced working environment then please send across your most up to date CV.
Understand and handle customer experience .More details on call.
• Solicitation of business from potential customers.• Make enquiring calls to understand the prospects requirements.• Attend calls from prospective customers• Connect to the prospects by explaining how our services meet their needs, and direct them towards meetings.• Deal with complaints or doubts from the prospects• Commitment towards the company’s daily requirements.• Record and maintain prospect database.
1. Gathering and mining data on hospitals, corporates, universities, etc.2. Calling and fixing meets with their heads/executives3. Understanding user needs and creating deal structures4. Pitching and selling proposals, closing deals
Duties and Responsibilities Plan the Staffing Budget and Recruitment with support of HR team as per Branch Wise. Ensure Training and Development for Nursing Staff and also Responsible to Evaluate Nursing Staff Performance Ensure team follows SOP, other Nursing Policies, Procedures and Protocols. Work closely with Quality and Regulatory teams to ensure standards are followed and maintained. Shall Lead the efforts for all Nursing quality related accreditations. Checking the records or data required for evaluating the quality indicators and measuring the same for Metrics and the same which is submitted by supervisors on 5th of every month Implement Quality assurance systems Collaborate with nursing staff, senior management and internal-external agencies for all nursing related activities. Facilitate meetings with medical & non- medical staffs from other departments and maintain inter-personnel relationship. Timely reviewing the supervisors and Branch Managers to ensure staffs are properly following rosters and attending to services and escalations are handled within TAT. Responsible to audit nursing procedures, staff activities, quality and stocks also conduct surprise audits in-house branch wise and at patient’s location. Also conduct assessments of patients as and when required. Finding out the problem areas and discussing them within teams clinically as well as with branch head operationally to develop a practical solution. To help team develop a care plan which establishes goals, based on nursing diagnosis and incorporates therapeutic, preventive, and rehabilitative nursing actions. Include the patient and the family in the planning process where ever required. Co-ordinate with other departments for nursing support such as Sales & Marketing Dept – to conduct campus, Customer Service Department – for Customer Experience, IT Team – For Nursing application etc. Building industry connects for additional programs. Skills and Competencies Strong Leadership skills, able to handle nursing staff and good customer relationship. Excellent observation, verbal and written communication skills, problem solving skills, basic math skills; nursing skills as per competency checklist. Knowledge of medical equipment and instruments, pref with latest technology updates. Strong Industry connects. Knowledge and work experience in JCI and NABH accreditations. Knowledge of common safety hazards and precautions to establish a safe working environment. Skilled in identifying problems and recommending solution. Skilled in preparing and maintaining records and writing reports, and responding to correspondence. Skilled in developing and maintaining department quality assurance. Skilled in establishing and maintaining effective working relationships with medical staff, staff members and patients. Ability to react calmly and effectively in emergency situations. Preferable knowledge of home care services nursing principles and practices, with particular reference to the elderly care.
We are looking for a self-motivated and committed individual, who under the guidance of the Sr. Manager will be responsible for day-to-day management of the organization’s existing partnerships and expanding the pipeline to achieve organizational fundraising targets. Cold calling prospective donors on a continual basis to establish effective communications with them. Acquiring new partnerships for funding and increasing the organization’s resources as per targets set. Writing concept notes, proposals, budgets and reports, and following up on proposals submitted. Managing the fundraising database and tracking systems. Managing donors, providing regular MIS and reports, and building a strong relationship with them Attending conferences, CSR summits and relevant events for networking. Researching various tenders and grants floated by organizations and coordinating submission of proposals.
We are conducting interviews for International Business Development Professionals / Corporate sales executive (Desk Job/Inside sales/No field JobAddress:301/302,GraceChamber,Andheri-Kurla Road,Chakala, Andheri East,Mumbai 400069 Nearest Metro Station: Western Express Highway Landmark: Chakala Signal, near gurudwara No of Working Days: 5 Days (Monday to Friday) Salary: Upto 3 Lac + Incentive +International Travelling Age: Between 18years to 29 years We request you kindly visit the company web-site before coming for the interview- Website: www.synnexgroup.com JD: Responsibilities Reach out to customer leads through cold calling. Create and maintain a database of target organization in the assigned market Achieve agreed upon sales targets and outcomes within schedule Coordinate sales effort with team members and other departments Continuously improve through feedback attending trade exhibitions, conferences and meetings To be able to work with a team and achieve the desired results Skills and Qualifications: Qualifications required: A Graduation and above Minimum Experience Required: 0-1 Years The ability to handle customers efficiently Possess excellent English communication skills Negotiation Skills Having high degree of self-motivation and ambition Note : Please come in formal with updated Resume Note: Please ignore, If you have attended an interview in last 6 month. Kindly refer your friend and colleagues. Regards Dolly Rai _____________________SYNNEX GROUP
About LINC EducationLINC Education (www.linceducation.com), based in Singapore, is a global pioneer in providing high-touch, high-quality educator-led support services to universities around the world. Its specialist services are highly sought after by university managements and faculty to retain and grow their online student enrolments. LINC’s services are customized for each university, and delivered using a cutting-edge technology platform (LINCtrac) to provide a superior and effective learning experience to students.LINC is managed by education sector professionals with more than 30 years of combined experience and overseen by an advisory board of the best academic professionals in the world. Dr. M Rammohan Rao (ex-Dean, Indian School of Business and ex-Director, IIM Bangalore) and Deepak Chandra (Secretary – Education, Rajiv Gandhi Foundation and ex-Deputy Dean, Indian School of Business) are members of the LINC Board of Advisors.Position SummaryAs an experienced Business Faculty Member (LINC Fellow), the candidate will serve students in Masters-level programs studying at premier Australian universities. LINC Fellows will be the single point-of-contact for the unit-in-charge for student academic matters. The role will be part time (15-20 hours per week) with scheduled weekend availability. LINC Fellows will be “actively engaged” when a unit (subject) is assigned. A unit will range from 7 to 14 weeks at a time. LINC Fellows are required to provide 2-3 hrs each afternoon (between noon to 5pm) every day when they are supporting students. Candidate will have flexibility to work from location of his/her convenience. What’s on offer?The role offers a competitive remuneration between INR 30,000-50,000 per month (based on committed weekly time, batch size and experience level of the LINC Fellow) when actively engaged, plus performance-based incentives.The position is based out of Mumbai, Pune, NCR and Bangalore.The professional benefits include: Interacting with high-quality global university faculty Working with a diverse range of international students Developing deeper subject understanding Gaining richer academic exposure Improving interpersonal and cross-cultural skills Desired candidate profile: PG/Doctoral degree with distinction or first-class from a top university in India 5-10 years of corporate experience and/or teaching experience in the fields like Marketing, Finance, Operations, Organization/HR, Data Analytics, Project Management, Strategy and Ethics at a leading university or college (note: at least 1 year formal teaching experience at a university of college is a MUST). Empathetic, ambitious, warm and outgoing personality willing to work closely with people from diverse culture Proficient in English language Must possess a working laptop and have access to high-speed (>2 MBPS) stable internet connection Ability to quickly learn and use technology platforms for interacting with student including host university’s Learning Management System and LINC's technology platform (training on these platforms will be provided) Job Type: Part-timeSalary: ₹30,000.00 to ₹50,000.00 /month
Hands-on Mobile test automation experience of 4-5 years automation using Java Comfortable with continuous integration tools like Jenkins and Version Control expertise with tools as Git. Ability to quickly Ramp Up on the Technology & specific Tools. Knowledge on various QA methodologies and different SDLC and version control, defect management tools Must be a team player and include others in technical decision making process. Excellent communication skills
1. Generate leads and convert it into deployment from the assigned database. 2. Connecting through various platforms to complete assigned assignments. 3. Understanding driver partners requirements. 4. Coordinating with driver partners to solve any issues and queries. 5. Good with follow - ups