Communication Skills Jobs in Mumbai

Hi,Trust you are doing well! We are looking for a Customer Support Associate: Position: Customer Support Associate - Email Process Timings: 7.30 pm to 5.30 am (Night Shift) - No Transport Facility Location: MumbaiPosition Type: Full Time EmploymentWork Experience: 1 - 6 Years Interview Time: 6 PM to 9 PM Job Description: Will be required to take over existing customer relationships and manage the complete customer service role in the Europe shift.Has to be proficient in verbal and written English communications.Should have experience of dealing with clients on the phone and by email.Will be required to take incoming calls and resolve queries of existing clients and other callers.Will have the responsibility of maintaining daily logs of calls received, made, queries resolved.Will be expected to learn nuances of the supplier and distributor art business and work with clients in demos, trial setups, regular follow-ups and escalation. The role is a pure customer service & management role . Learning required: Will have to learn the work procedure of the art clients which includes, resolving the issues of the artwork, generating mails, replying to the customer.He / She should be capable of handling multiple customers on a day-to-day basis. Typical candidates would have 1+ years experience in dealing with international clients.

Job SummaryWe are looking for an efficient Content Writer with a minimum experience of 1 year and excellent command of language.Responsibilities and Duties Familiarity with keyword placements in Content work. Impeccable spelling and writing. Understanding of Consumers and Market. Must comply with deadlines and able to work under pressure. Excellent command in English language. Fluency in speech and coherence in writing content. Review and revise general content for accuracy and quality including spelling and grammar, punctuation and flow. Primary duties will include following a content strategy, proofreading, editing etc. Manage and coordinate with the team to deliver quality projects on time. Key SkillsKnowledge of online content and strategy creation , Proven experience as copywriter, Excellent writing, editing and proofreading skills, Strong research skills

Company name: AXS Solutions and Consulting Pvt. Ltd. AXS is the product based company where we are working mainly in two verticals Fintech and Artificial Intelligence. In fintech we have a home grown Payment solution and in Artificial Intelligence we create Smart Custom virtual Assistants for the organisations  in multiple languages. Position Name: Executive - Sales, Marketing & Business Development  Experience: 0-2 years Job Location: Mumbai No. of Openings: 2   Role Description:  We are looking to hire a talented and enthusiastic business development executives to drive growth of  our digital products and solutions. The role brief includes: Builds business by identifying and selling prospects; maintaining relationships with clients. Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options. Sells products by establishing contact and developing relationships with prospects; recommending solutions. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Prepares reports by collecting, analysing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies. Contributes to team effort by accomplishing related results as needed. Assisting in Digital and other marketing initiatives. Key Qualities: Presentation Skills Client Relationships Emphasizing Excellence Energy Level Negotiation Prospecting Skills Meeting Sales Goals Creativity Sales Planning Independence Motivation for Sales Qualification: Bachelor’s or master’s degree with a concentration in marketing, promotions, advertising sales, or business administration preferred At least 1 years of industry sales experience One to three years of management experience Strategic leadership ability Experience in Software Sales, Digital Payments/ BFSI sales and marketing preferred. Contact person: Sonali Website: www.axs-solutions.com Package: upto 3.6 lpa.

We are looking for an enterprising and dynamic Sales/BD Leader to join us as a Regional BD lead (B2B) at GrayQuest. This will be a core position where the candidate will have independent ownership of the Indore Region to build up our presence. Figuring out the education eco-system landscape and building relationships with key stakeholders while simultaneously developing a team to fulfill the growth plans will be a key responsibility.We are a young team that has successfully completed the initial POC and product-market fitment phase, now looking to scale up significantly. The candidate will have growth opportunities and independent decision making while learning from multi-functional roles within the core team.Responsibility -- Own the P&L responsibility for their region- Coordinate and manage accounts of our existing partnerships - Educate and spread awareness about our financial product/concept to our prospective educational institutions in the region- Ensure effective execution of our strategic roll-out plan with the given partner- Coordinate with the partners/prospects for giving presentations and address customer Q/ARequirement -- Strong Interpersonal and intrapersonal skills- Ability to work independently, and deliver quantifiable results- B2B experience and understanding of the sales life cycle.

Coordinate and manage all marketing, advertising and promotional activities of the clients. Brief the creative team about the client requirements, and get the job done as per the company’s standard & client’s brief. Work on market research to determine market requirements for existing and future prospects/clients. Maintain cordial relation with different media individuals Meet clients on a regular basis to understand their business and requirement. Make sure that the client receives all the material as per the committed timelines. Marketing ideas for general & Social Media Platforms. Manage the workflow and come up with solutions to execute jobs as per deadlines. Being proactive in suggesting new ideas to clients. Reports and Presentations would be needed on a monthly basis. Create presentations for a new client pitch or big promotions.

The Candidate is expected to join with reasonable learning ability and intensity of purpose. We'll take care of his skill graph over 2 years into the following areas.Front-EndWeb fundamentals like HTML, JavaScript, and CSSCSS preprocessors like Sass or LESSJavaScript frameworks like AngularJS, React, or Ember etc., or JS-based build tools like Grunt, Gulp, and BowerLibraries like jQuery or Backbone.jsFront-end (CSS) frameworks like Foundation or BootstrapAJAXBack-EndAPI design and developmentCRUD (Create, Read, Update, Delete)RESTful ServicesWeb fundamentals like HTML, JavaScript, and CSSServer-side languages like PHP, Python, Ruby, Java, JavaScript, and .NetDatabase technologies like MySQL, Oracle, PostgreSQL, and MongoDB.Web server technologies like Node.js, J2EE, Apache, Nginx, ISS, etc.

Be the strategist & the operations in-charge for the brands assigned for Marketplace Management.Manage the Marketplaces, looking after pricing, product descriptions, and general content. Be responsible for ensuring all products are listed and optimized to the highest standards across the marketplaces Help to create and deliver adhoc marketing campaigns across various marketplaces Manage all products on Amazon, Flipkart, Myntra, Oaytm, Nykaa, and other online marketplaces across India Increase listing rankings and search results to increase sales conversion and maximize revenue Generate customer reviews, and monitor ratings to protect and enhance marketplace status Analyse and evaluate traffic and sales conversion data to improve the effectiveness of online content and marketing campaigns Keep each marketplace updated with the latest products and promotions Develop strategies for the clearance of any excess stock Good knowledge of various tools & techniques used for ROI optimization on Marketplaces. Good communication skills to deal with external clients & handle in-house (inter-team) operations.   To be successful in this role you must already be working within a Marketplace/Ecommerce position ideally within a Marketplace Agency. You will have demonstrable experience dealing with marketplace platforms, in particular Amazon and Flipkart and have experience in running successful digital marketing campaigns. If you’re a sales focused individual with the ability to manage multiple projects and thrive on working in a fast-paced working environment then please send across your most up to date CV.

• Solicitation of business from potential customers.• Make enquiring calls to understand the prospects requirements.• Attend calls from prospective customers• Connect to the prospects by explaining how our services meet their needs, and direct them towards meetings.• Deal with complaints or doubts from the prospects• Commitment towards the company’s daily requirements.• Record and maintain prospect database.

1. Gathering and mining data on hospitals, corporates, universities, etc.2. Calling and fixing meets with their heads/executives3. Understanding user needs and creating deal structures4. Pitching and selling proposals, closing deals