Cutshort logo
Customer Relationship Management (CRM) Jobs in Ahmedabad

11+ Customer Relationship Management (CRM) Jobs in Ahmedabad | Customer Relationship Management (CRM) Job openings in Ahmedabad

Apply to 11+ Customer Relationship Management (CRM) Jobs in Ahmedabad on Explore the latest Customer Relationship Management (CRM) Job opportunities across top companies like Google, Amazon & Adobe.

Burgundy Hospitality pvt ltd
Bengaluru (Bangalore), Mumbai, Chennai, Ahmedabad
2 - 6 yrs
₹2L - ₹4L / yr
Customer Service
Customer Relationship Management (CRM)

About us

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

Position: Customer Service Executive

As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.

Duties & Responsibilities:

  • Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
  • Replenishing retail shelves as per store requirement
  • Managing store visual merchandising and managing customer billing and gift-wrapping
  • Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
  • Maintaining a safe and healthy work environment
  • Following the cleaning and hygiene guidelines set by the store

Candidate Qualifications & Skill Requirements:

  • Candidate should ideally have 2- 3 years of experience in a similar profile
  • Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
  • Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
  • Good written and verbal communication skills
  • Ability to work well under pressure
  • Flexible and works well with a team
  • Ability to multitask

Reporting Manager: Store Manager

Read more
K K Geosystem Pvt ltd
1 - 3 yrs
₹2L - ₹4L / yr
Customer Relationship Management (CRM)
Query optimization
Sales and operations planning

The Inside Sales Specialist is a key player in our organization, responsible for nurturing existing client relationships and creating new ones. This role involves converting pre-qualified leads, upselling, and ensuring an exceptional customer experience.


  • Source Opportunities: Identify new sales prospects through inbound lead follow-up, outbound cold calls, and emails.
  • Understand Customer Needs: Listen to customer requirements and understand their needs and preferences.
  • Route Qualified Opportunities: Pass qualified leads to the appropriate sales executives for further development and closure.
  • Achieve Quotas: Close sales deals and meet quarterly targets.
  • Research and Identify Key Players: Understand the client landscape, identify decision-makers, and generate interest.
  • Maintain Prospect Database: Keep your database of prospects up-to-date within your assigned territory.
  • Collaborate with Channel Partners: Work closely with channel partners to build a strong sales pipeline and close deals.
  • Conduct Effective Online Demos: Showcase our products/services to potential clients.


  • Proven Inside Sales Experience: Demonstrated success in inside sales.
  • Strong Phone Presence: Comfortable making numerous calls daily.
  • Proficiency with CRM Tools: Familiarity with or similar CRM systems.
  • Excellent Communication Skills: Both verbal and written.
  • Effective Listening and Presentation Skills: Ability to understand client needs and present solutions.
  • Time Management and Multitasking: Prioritize tasks effectively.
  • Bachelor’s Degree or Equivalent: Educational background in business or related field.

Why Join Us?

  • Be part of a dynamic team in the engineering industry.
  • Opportunity to make a significant impact on our growth.
  • Collaborate with channel partners and contribute to our success.

If you’re passionate about sales, building relationships, and contributing to an engineering company’s success, we’d love to hear from you! Apply now and let’s create something great together!


Read more


Agency job
via Squarcell Resource India Pvt by Pranjali Reddy
2 - 5 yrs
₹5L - ₹6L / yr
Microsoft Windows
Customer Relationship Management (CRM)
Interpersonal Skills
+3 more

Position Responsibilities

●      Answer technical support phone calls on software/hardware.

●      Respond in writing via email to cases entered into an online self service portal.

●      Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.

●      Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.

●      Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.

●      Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.

●      Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.

●      Periodic Installation and Training of software/hardware for clients via remote connection.


Position Requirements

●      Able to work patiently with end-users of both a technical and non-technical background.

●      Strong team player and solution oriented.

●      Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.

●      Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.

Knowledge and Skill Requirements

●      Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)

●      Basic Working knowledge of PC networking, including Network+

●      Familiarity with PC remote control software.

●      Familiarity with google workspace, including docs, sheets, gmail

●      Good analytical problem solving skills.

●      Experience with the standard MS Office suite, including MS Word, Excel and Access.

●      Experience with iPadOS, iOS, MacOS, Android

Read more

at MindInventory

1 video
4 recruiters
Noopuri Thacker
Posted by Noopuri Thacker
1 - 4 yrs
₹4L - ₹5L / yr
Business Development
Lead Generation
Communication Skills
Effective communication
+1 more

We are looking for a motivated and experienced Business Development Executive (BDE) who can drive our lead generation efforts. The BDE will be responsible for identifying, qualifying, and generating new business leads through various channels including cold calling, email campaigns, social media, and networking events.


  • Identify potential leads and prospects through research and outreach
  • Conduct cold calls and emails to introduce our products/services and generate interest
  • Develop and maintain relationships with prospects through regular follow-up
  • Create and execute targeted email campaigns and social media campaigns to generate leads
  • Provide regular reports on lead generation activities and results
  • Continuously monitor and analyse lead generation metrics to optimize performance

Skills Required:

  • Bachelor's degree in business, marketing, or related field
  • Proven experience of min 1 year in lead generation and sales
  • Excellent communication and interpersonal skills
  • Strong organizational and negotiation skills
  • Ability to work independently and as part of a team
  • Knowledge of sales and marketing techniques and strategies
  • Proficiency in using CRM software and sales automation tools

Read more


Agency job
via Merito by Jinita Sumaria
2 - 5 yrs
Best in industry
Business relationship management
Customer Relationship Management (CRM)

About the Company:

It is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. We pride ourselves in being a trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, we work with the largest and the most reputed investors.

Location: Ahmedabad

Job Description:

• Advising Affluent clients on their investments and managing their overall financial portfolio whilst deepening the wallet from existing clients

• Responsible for managing HNI clients and acquiring new customers

• To research, investigate and update them on available investment opportunities/financial market trends to determine whether they fit into client's portfolios


• Graduate + MBAs from premier institutes

• Relationship Managers with prior experience in a Broking/Private bank/wealth management setup

• Should be an aggressive, result-oriented & self-motivated professional

• Should have experience in handling HNI Client Acquisitions and Relationship Management & service

• Ability to engage clients in meaningful conversations about their finance

• A thorough understanding of financial markets and the various financial products to identify the best product mix for the client to suit his risk profile

• Strong interpersonal skills with an ability to generate trust and confidence in clients

• The candidate should be self-driven and aspire to move up the ladder, with the growing organization by building up and leading their own teams independently

Read more


Agency job
via Office day Innovation by Krishna Dave
1 - 2 yrs
₹2L - ₹3L / yr
Customer Service
Customer Support
Communication Skills
Effective communication
Customer Relationship Management (CRM)
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using right methods/tools
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Keep records of customer interactions
  • Making calls on Decline Users and understanding the reason behind it
  • Converting of Decline users to business.
  • Generating leads for the business via online or offline mode
  • Making more people aware about the product
  • Reaching out to customers and make them Register and avail the loan.
  • Expanding the business by Marketing and Branding
  • Making 200 + connected calls everyday


Read more
0.6 - 2 yrs
₹1.8L - ₹4L / yr
B2B Marketing
Field Sales
Sales management
Marketing & Communication
Sales presentations
+2 more
Roles & Responsibilities:

  • Identify and reach out to prominent educational businesses, clients, educators/institutions via calls & visits and virtually.
  • Explain and close business proposals deals.
  • Interact and onboard identified educators/institutions to our platform
  • Ensure retention by relationship-building, problem-solving and nurturing of on boarded educators/institutions.
  • Tap new channels of growth for sourcing prominent clients.
  • Set new product strategy and vision.
  • Brainstorm with the team and strive for constant improvement of processes and come up with new ideas to boost growth.
  • Manage the ongoing customer relationship, ensuring that they are effectively adopting and deriving the maximum value from our platform.
  • Manage payments, solving client problems by successful collaboration within internal teams.
Read more
Promotup HR Solutions

at Promotup HR Solutions

9 recruiters
Shivani Shembekar
Posted by Shivani Shembekar
0.6 - 2 yrs
₹1L - ₹3L / yr
Business Development
Customer Relationship Management (CRM)
· Good Command on English
· Good personality
· Knowledge of Computer

Responsibilities include:

· Identifying, qualifying, and securing business opportunities; coordinating business generation
activities; developing customized targeted sales strategies.
· Building business relationships with current and potential clients.
· Understanding client needs and offering solutions and support; answering potential client questions
and follow-up call questions; responding to client requests for proposals.
· Collaborating with sales and leadership to secure, retain, and grow accounts.
· Creating informative presentations; presenting and delivering information to potential clients at
client meetings, industry exhibits, trade shows, and conferences.
· Creating and maintaining a list/database of prospect clients; maintaining a database (Sales force,
CRM, Excel, etc.) of prospective client information.
· Cold calling; making multiple outbound calls to potential clients; closing sales and working with the
client through the closing process.
· Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or
exceeding annual sales goals.
· Maintaining a pipeline of all sales administration using CRM software.
· Collaborating with management on sales goals, planning, and forecasting; maintaining short- and
long-term business development plans.
Read more
Kalibre global konnects

at Kalibre global konnects

7 recruiters
Monika Sanghvi
Posted by Monika Sanghvi
1 - 5 yrs
₹4L - ₹6L / yr
skill icon.NET
MVC Framework
Customer Relationship Management (CRM)
+1 more
Job Description/Roles and Responsibility:
  • Monitor and maintain office equipment; inventory supplies and order replacement supplies as needed
  • Create, update, and maintain personnel records, financial records, and other records/data
  • Support department managers, staff, and CEO
  • Coordinate building and maintenance issues for general repair and updates
  • Monitor incoming and outgoing mail; receive and sign for mail/packages from couriers and deliver to the proper recipient
  • Prepare correspondence, documentation, or presentation materials
  • Assist other departments with administrative or clerical support
  • Routine Calling and communication duties in specific hours in different segment

Required Skills:

  • Bachelor’s degree in business, administration, or a related field preferred
  • Prior experience handling administrative responsibilities or related field
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel); scheduling appointments/updating calendars a must.
  • Highly organized multitasker who works well in a fast-paced environment
  • Willingness to learn and to grow with the company
  • Excellent written and verbal communication skills
Read more
channelplay limited

at channelplay limited

8 recruiters
Irfan Ali
Posted by Irfan Ali
Remote, Ahmedabad, Rajkot, Surat, Mumbai, Navi Mumbai, Vadodara, Bhavnagar, Bhuj, Junagadh, Palanpur, Gandhinagar
1 - 10 yrs
₹2L - ₹2L / yr
Vendor Management
Customer Success
Field Sales
+1 more
Urgently required for Xiaomi Mi- Smartphones Brand Promoters
Vacancies: 143
Company Name: Xiaomi
Age: below 30
Salary: 13000 CTC + Good Incentives
On roll job eligible benefits ESI PF 👍
Experience: *Minimum 6 months of experience in Mobile Sales *background
Irfan Ali HR 
Qualification: Intermediate or above
Age limit is - below 30 only
Work Location Mumbai Ahmedabad Badodara,Surat,Bhavanagar,Surendarnagar,Bhuj,Junagadh,Immatnagar,Palanpur,Gadhi Nagar
Mode of interview telephonic call 
Read more

at LendingKart

5 recruiters
Akshay Poshatwar
Posted by Akshay Poshatwar
Ahmedabad, Surat, Rajkot, Mumbai, Pune, Nashik, Nagpur
0 - 7 yrs
₹1L - ₹3L / yr
Business Development
Partnership and Alliances
Customer Relationship Management (CRM)
About Company - Lendingkart is a well-funded start up that uses analytics and online data to determine whether it wants tolend to businesses or not. So instead of filling paper forms and making multiple trips to the bank, thebusinessman just logs in, provides access to his online footprint and we use our proprietary self-learningalgo for credit-scoring and to decide instantaneously whether we want to lend to him or not. There isenough data footprint online to determine the intent to pay back a loan, quality of his product/service, healthof his business, and his ability to compete etc. We are a team of ISB, IIM grads determined to automate the entire banking decision and delivery process. For more details - Education - Any Graduate - Any Specialization but preference will be given to candidates from Finance/Banking background Responsible for Sales with complete Focus on Major Accounts.Technical knowledge of all services. ● Responsible for Sales with complete Focus on Major Accounts. Technical knowledge of all services. ● Generating Leads. ● To prepare Pre-Sales proposals for prospective clients & to have strong Follow-Ups. ● Identifies Business Opportunities by identifying major prospects from sectors and evaluating their position in the industry. ● Having upgrade knowledge on market & industry trends. ● Establish, Develop & Maintain Business Relationships with Current & Prospective Customers. ● To Assist Operations, CRM Team in Post Sales Activities. ● Create opportunities for Organic business growth. ● To prepare reports and to maintain Team MIS & validate Team reports. ● To maintain Team Motivation & Energy levels for enhancing productivity.
Read more
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Why apply via Cutshort?
Connect with actual hiring teams and get their fast response. No spam.
Find more jobs
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort