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Customer Relationship Management (CRM) Jobs in Ahmedabad

16+ Customer Relationship Management (CRM) Jobs in Ahmedabad | Customer Relationship Management (CRM) Job openings in Ahmedabad

Apply to 16+ Customer Relationship Management (CRM) Jobs in Ahmedabad on CutShort.io. Explore the latest Customer Relationship Management (CRM) Job opportunities across top companies like Google, Amazon & Adobe.

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Elightwalk Technology Pvt Ltd
Suman Prajapati
Posted by Suman Prajapati
old wadaj, ahmedabad
0.6 - 3 yrs
ā‚¹1.8L - ā‚¹4.5L / yr
Market Research
Communication Skills
Negotiation
Presentation Skills
Sales
+3 more

Job Opening: Business Development Executive (BDE)

Location: Old Vadaj, Ahmedabad (Work from office only)

Experience: 0.6 months to 3 years in an IT company

Salary: as per experience and industrial norms


Key Responsibilities:

  • Generate leads through LinkedIn and other platforms.
  • Schedule and conduct meetings with potential clients.
  • Maintain accurate records of all sales activities, including calls, presentations, and closed deals.
  • Execute lead-generation campaigns to drive business growth.
  • Collaborate with team members to enhance sales strategies.


Skills Required:

  • Experience in lead generation, particularly using LinkedIn.
  • Strong verbal and written communication skills.
  • Proficiency in data mining for sales purposes.
  • Familiarity with LinkedIn Sales Navigator and other sales tools.
  • Ability to work independently and as part of a team.
  • Excellent organizational skills and attention to detail


Benefits:

  • Ā 5 Working Days a Week
  • Ā Training Sessions & Monthly Events
  • Ā Employee First Policy
  • Ā Dedicated Pantry Area
  • Ā Unparalleled Career Growth Opportunity
  • Ā Birthday & Work Anniversary Celebrations



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Anantaresource
Prachi Sharma
Posted by Prachi Sharma
Ahmedabad
0 - 3 yrs
ā‚¹2L - ā‚¹3L / yr
Sales and operations planning
Customer Relationship Management (CRM)
Sales management

2-3 years of sales coordination experience.

- Excellent communication and interpersonal skills.

- Strong organizational and time management skills.

- Ability to work in a fast-paced environment.

- Proficiency in CRM software and Microsoft Office.

- Strong analytical and problem-solving skills.

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Ahmedabad, Surat, Vadodara
0 - 2 yrs
ā‚¹3L - ā‚¹5L / yr
Customer Relationship Management (CRM)
Customer Service
Customer Support
Customer Success
Customer Retention
+3 more

Welcome to Growing Stars Consulting, where your professional journey meets limitless possibilities. Unleash your potential with tailored services that elevate your career, offering opportunities to earn, work, and play in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm rooted in India, our headquarters in Aligarh spearhead a vision to be a world-class staffing services provider. At Growing Stars Consulting, we are driven by India Recruitment professionals dedicated to managing clients and shaping careers with a global touch.

#growingstarsconsulting


Role Description


This is a full-time on-site role for a Chat Support Executive at Growing Stars Consulting in Jaipur. The Chat Support Executive will be responsible for tasks related to analytical processes, customer service, communication, finance, and business process outsourcing (BPO).

Qualifications

  • Analytical Skills, Finance, and Business Process Outsourcing (BPO) skills
  • Customer Service and Communication skills
  • Strong attention to detail and problem-solving abilities
  • Ability to work efficiently in a team environment
  • Experience in process improvement is a plus
  • Bachelor's degree in Business Administration or related field


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Reelo Technologies
Ahmedabad
0 - 2 yrs
ā‚¹3L - ā‚¹5L / yr
English Proficiency
Customer Relationship Management (CRM)
Strategic planning
Customer Success

Customer Success Specialist

Why Reelo

In todayā€™s customer centric world, itā€™s important for every business to market like the best brands in the world. As competition for customersā€™ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360Ā° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue,Ā get more customers and build a stronger brand,Ā in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, itā€™s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do ā€” wrestling with overly complicated marketing tools doesnā€™t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. Weā€™re building a business that is big, meaningful, and lasting. For that, weā€™re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, weā€™d love to hear from you.

šŸ‘‰šŸ»Ā Read more onĀ https://www.reelo.io


About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat


What will you do?

  • Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
  • Proactively reaching out to customers to ensure they are getting success using Reelo.
  • Respond professionally to incoming inquiries from your customers.
  • Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
  • Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
  • Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
  • Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.


What you need?

  • Past experience in account management/client services roles across
  • A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
  • Excellent verbal, written communication, and presentation skills.
  • Ability to respectfully handle complaints/ escalations
  • A very consultative approach and passion for speaking to customers everyday
  • Passion for technology and keeping up with latest trends
  • Great attention to details
  • Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
  • Organizational skills and experience improving processes
  • The ability to explain complex topics in easy to understand and concise language
  • Demonstrated drive to exceed performance expectations and ability to work with change.


Remember that thereā€™s no such thing as the perfect candidate or background, which is what makes us unique and successful!

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eQuinnox House

eQuinnox House

Agency job
Ahmedabad
2 - 3 yrs
ā‚¹2L - ā‚¹4L / yr
Business Development
Client Servicing
Customer Relationship Management (CRM)

Skills

ā€¢ Experience in Design, Films, Social Media, Digital Marketing is preferred Skills

ā€¢ Sales

ā€¢ Business Development

ā€¢ Communication

ā€¢ Social Media Marketing

ā€¢ Negotiation

ā€¢ Marketing Strategy

ā€¢ Customer Relationship Management (CRM)

ā€¢ Project Management ā€¢ Presentation S

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Burgundy Hospitality pvt ltd
Bengaluru (Bangalore), Mumbai, Chennai, Ahmedabad
2 - 6 yrs
ā‚¹2L - ā‚¹4L / yr
Customer Service
Sales
Retail
Hospitality
Customer Relationship Management (CRM)

About us

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royceā€™ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts ā€“ a marketplace for curated gourmet gifts, Papabubble ā€“ an artistic, youth-oriented global candy brand and Ligne Roset ā€“ a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.


Position:Ā Customer Service Executive

As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.


Duties & Responsibilities:

  • Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
  • Replenishing retail shelves as per store requirement
  • Managing store visual merchandising and managing customer billing and gift-wrapping
  • Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
  • Maintaining a safe and healthy work environment
  • Following the cleaning and hygiene guidelines set by the store


Candidate Qualifications & Skill Requirements:

  • Candidate should ideally have 2- 3 years of experience in a similar profile
  • Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
  • Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
  • Good written and verbal communication skills
  • Ability to work well under pressure
  • Flexible and works well with a team
  • Ability to multitask


Reporting Manager:Ā Store Manager

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K K Geosystem Pvt ltd
Ahmedabad
1 - 3 yrs
ā‚¹2L - ā‚¹4L / yr
Customer Relationship Management (CRM)
Query optimization
Sales and operations planning

The Inside Sales Specialist is a key player in our organization, responsible for nurturing existing client relationships and creating new ones. This role involves converting pre-qualified leads, upselling, and ensuring an exceptional customer experience.

Responsibilities:

  • Source Opportunities: Identify new sales prospects through inbound lead follow-up, outbound cold calls, and emails.
  • Understand Customer Needs: Listen to customer requirements and understand their needs and preferences.
  • Route Qualified Opportunities: Pass qualified leads to the appropriate sales executives for further development and closure.
  • Achieve Quotas: Close sales deals and meet quarterly targets.
  • Research and Identify Key Players: Understand the client landscape, identify decision-makers, and generate interest.
  • Maintain Prospect Database: Keep your database of prospects up-to-date within your assigned territory.
  • Collaborate with Channel Partners: Work closely with channel partners to build a strong sales pipeline and close deals.
  • Conduct Effective Online Demos: Showcase our products/services to potential clients.

Requirements:

  • Proven Inside Sales Experience: Demonstrated success in inside sales.
  • Strong Phone Presence: Comfortable making numerous calls daily.
  • Proficiency with CRM Tools: Familiarity with Salesforce.com or similar CRM systems.
  • Excellent Communication Skills: Both verbal and written.
  • Effective Listening and Presentation Skills: Ability to understand client needs and present solutions.
  • Time Management and Multitasking: Prioritize tasks effectively.
  • Bachelorā€™s Degree or Equivalent: Educational background in business or related field.

Why Join Us?

  • Be part of a dynamic team in the engineering industry.
  • Opportunity to make a significant impact on our growth.
  • Collaborate with channel partners and contribute to our success.

If youā€™re passionate about sales, building relationships, and contributing to an engineering companyā€™s success, weā€™d love to hear from you! Apply now and letā€™s create something great together!

Ā 

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Truffle

Truffle

Agency job
via Squarcell Resource India Pvt by Pranjali Reddy
Ahmedabad
2 - 5 yrs
ā‚¹5L - ā‚¹6L / yr
Microsoft Windows
Customer Relationship Management (CRM)
Interpersonal Skills
Network
ipados
+3 more

Position Responsibilities

ā—Ā Ā Ā Ā Ā Ā Answer technical support phone calls on software/hardware.

ā—Ā Ā Ā Ā Ā Ā Respond in writing via email to cases entered into an online self service portal.

ā—Ā Ā Ā Ā Ā Ā Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.

ā—Ā Ā Ā Ā Ā Ā Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.

ā—Ā Ā Ā Ā Ā Ā Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.

ā—Ā Ā Ā Ā Ā Ā Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.

ā—Ā Ā Ā Ā Ā Ā Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.

ā—Ā Ā Ā Ā Ā Ā Periodic Installation and Training of software/hardware for clients via remote connection.

Ā 

Position Requirements

ā—Ā Ā Ā Ā Ā Ā Able to work patiently with end-users of both a technical and non-technical background.

ā—Ā Ā Ā Ā Ā Ā Strong team player and solution oriented.

ā—Ā Ā Ā Ā Ā Ā Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.

ā—Ā Ā Ā Ā Ā Ā Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.

Knowledge and Skill Requirements

ā—Ā Ā Ā Ā Ā Ā Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, ServerĀ 10, 11 (x32 & x64)

ā—Ā Ā Ā Ā Ā Ā Basic Working knowledge of PC networking, including Network+

ā—Ā Ā Ā Ā Ā Ā Familiarity with PC remote control software.

ā—Ā Ā Ā Ā Ā Ā Familiarity with google workspace, including docs, sheets, gmail

ā—Ā Ā Ā Ā Ā Ā Good analytical problem solving skills.

ā—Ā Ā Ā Ā Ā Ā Experience with the standard MS Office suite, including MS Word, Excel and Access.

ā—Ā Ā Ā Ā Ā Ā Experience with iPadOS, iOS, MacOS, Android

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MindInventory

at MindInventory

1 video
4 recruiters
Noopuri Thacker
Posted by Noopuri Thacker
Ahmedabad
1 - 4 yrs
ā‚¹4L - ā‚¹5L / yr
Business Development
Sales
Lead Generation
Communication Skills
Effective communication
+1 more

We are looking for a motivated and experienced Business Development Executive (BDE) who can drive our lead generation efforts. The BDE will be responsible for identifying, qualifying, and generating new business leads through various channels including cold calling, email campaigns, social media, and networking events.


Responsibilities:

  • Identify potential leads and prospects through research and outreach
  • Conduct cold calls and emails to introduce our products/services and generate interest
  • Develop and maintain relationships with prospects through regular follow-up
  • Create and execute targeted email campaigns and social media campaigns to generate leads
  • Provide regular reports on lead generation activities and results
  • Continuously monitor and analyse lead generation metrics to optimize performance


Skills Required:

  • Bachelor's degree in business, marketing, or related field
  • Proven experience of min 1 year in lead generation and sales
  • Excellent communication and interpersonal skills
  • Strong organizational and negotiation skills
  • Ability to work independently and as part of a team
  • Knowledge of sales and marketing techniques and strategies
  • Proficiency in using CRM software and sales automation tools







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Merito

Merito

Agency job
via Merito by Jinita Sumaria
Ahmedabad
2 - 5 yrs
Best in industry
Business relationship management
Customer Relationship Management (CRM)
Sales

About the Company:

It is a leading midā€market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. We pride ourselves in being a trusted Investment bank servicing customers with the best results in advisory in their investments, the best corporates for their growth & capital need, and families in managing their wealth. Led by seasoned bankers, we work with the largest and the most reputed investors.


Location: Ahmedabad


Job Description:

ā€¢ Advising Affluent clients on their investments and managing their overall financial portfolio whilst deepening the wallet from existing clients

ā€¢ Responsible for managing HNI clients and acquiring new customers

ā€¢ To research, investigate and update them on available investment opportunities/financial market trends to determine whether they fit into client's portfolios


Requirements:

ā€¢ Graduate + MBAs from premier institutes

ā€¢ Relationship Managers with prior experience in a Broking/Private bank/wealth management setup

ā€¢ Should be an aggressive, result-oriented & self-motivated professional

ā€¢ Should have experience in handling HNI Client Acquisitions and Relationship Management & service

ā€¢ Ability to engage clients in meaningful conversations about their finance

ā€¢ A thorough understanding of financial markets and the various financial products to identify the best product mix for the client to suit his risk profile

ā€¢ Strong interpersonal skills with an ability to generate trust and confidence in clients

ā€¢ The candidate should be self-driven and aspire to move up the ladder, with the growing organization by building up and leading their own teams independently


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Ahmedabad

Ahmedabad

Agency job
via Office day Innovation by Krishna Dave
Ahmedabad
1 - 2 yrs
ā‚¹2L - ā‚¹3L / yr
Customer Service
Customer Support
Communication Skills
Effective communication
Customer Relationship Management (CRM)
  • Identify and assess customersā€™ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using right methods/tools
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Keep records of customer interactions
  • Making calls on Decline Users and understanding the reason behind it
  • Converting of Decline users to business.
  • Generating leads for the business via online or offline mode
  • Making more people aware about the product
  • Reaching out to customers and make them Register and avail the loan.
  • Expanding the business by Marketing and Branding
  • Making 200 + connected calls everyday

Ā 

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Ahmedabad
0.6 - 2 yrs
ā‚¹1.8L - ā‚¹4L / yr
B2B Marketing
Field Sales
Sales management
Marketing & Communication
Sales presentations
+2 more
Roles & Responsibilities:

  • Identify and reach out to prominent educational businesses, clients, educators/institutions via calls & visits and virtually.
  • Explain and close business proposals deals.
  • Interact and onboard identified educators/institutions to our platform
  • Ensure retention by relationship-building, problem-solving and nurturing of on boarded educators/institutions.
  • Tap new channels of growth for sourcing prominent clients.
  • Set new product strategy and vision.
  • Brainstorm with the team and strive for constant improvement of processes and come up with new ideas to boost growth.
  • Manage the ongoing customer relationship, ensuring that they are effectively adopting and deriving the maximum value from our platform.
  • Manage payments, solving client problems by successful collaboration within internal teams.
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Promotup HR Solutions

at Promotup HR Solutions

9 recruiters
Shivani Shembekar
Posted by Shivani Shembekar
Ahmedabad
0.6 - 2 yrs
ā‚¹1L - ā‚¹3L / yr
Sales
Business Development
MS-Excel
Customer Relationship Management (CRM)
Skill
Ā· Good Command on English
Ā· Good personality
Ā· Knowledge of Computer

Responsibilities include:

Ā· Identifying, qualifying, and securing business opportunities; coordinating business generation
activities; developing customized targeted sales strategies.
Ā· Building business relationships with current and potential clients.
Ā· Understanding client needs and offering solutions and support; answering potential client questions
and follow-up call questions; responding to client requests for proposals.
Ā· Collaborating with sales and leadership to secure, retain, and grow accounts.
Ā· Creating informative presentations; presenting and delivering information to potential clients at
client meetings, industry exhibits, trade shows, and conferences.
Ā· Creating and maintaining a list/database of prospect clients; maintaining a database (Sales force,
CRM, Excel, etc.) of prospective client information.
Ā· Cold calling; making multiple outbound calls to potential clients; closing sales and working with the
client through the closing process.
Ā· Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or
exceeding annual sales goals.
Ā· Maintaining a pipeline of all sales administration using CRM software.
Ā· Collaborating with management on sales goals, planning, and forecasting; maintaining short- and
long-term business development plans.
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Kalibre global konnects

at Kalibre global konnects

7 recruiters
Monika Sanghvi
Posted by Monika Sanghvi
Ahmedabad
1 - 5 yrs
ā‚¹4L - ā‚¹6L / yr
ASP.NET
skill icon.NET
MVC Framework
Sales
Customer Relationship Management (CRM)
+1 more
Job Description/Roles and Responsibility:
  • Monitor and maintain office equipment; inventory supplies and order replacement supplies as needed
  • Create, update, and maintain personnel records, financial records, and other records/data
  • Support department managers, staff, and CEO
  • Coordinate building and maintenance issues for general repair and updates
  • Monitor incoming and outgoing mail; receive and sign for mail/packages from couriers and deliver to the proper recipient
  • Prepare correspondence, documentation, or presentation materials
  • Assist other departments with administrative or clerical support
  • Routine Calling and communication duties in specific hours in different segment

Required Skills:

  • Bachelorā€™s degree in business, administration, or a related field preferred
  • Prior experience handling administrative responsibilities or related field
  • Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel); scheduling appointments/updating calendars a must.
  • Highly organized multitasker who works well in a fast-paced environment
  • Willingness to learn and to grow with the company
  • Excellent written and verbal communication skills
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channelplay limited

at channelplay limited

8 recruiters
Irfan Ali
Posted by Irfan Ali
Remote, Ahmedabad, Rajkot, Surat, Mumbai, Navi Mumbai, Vadodara, Bhavnagar, Bhuj, Junagadh, Palanpur, Gandhinagar
1 - 10 yrs
ā‚¹2L - ā‚¹2L / yr
Sales
Vendor Management
Retail
Customer Success
Field Sales
+1 more
Urgently required for Xiaomi Mi- Smartphones Brand Promoters
Vacancies: 143
Company Name: Xiaomi
Gender:Male/Female
Age: below 30
Salary: 13000 CTC + Good Incentives
On roll job eligible benefits ESI PF šŸ‘
Experience: *Minimum 6 months of experience in Mobile Sales *background
Irfan Ali HRĀ 
Qualification: Intermediate or above
Age limit is - below 30 only
Work Location Mumbai Ahmedabad Badodara,Surat,Bhavanagar,Surendarnagar,Bhuj,Junagadh,Immatnagar,Palanpur,Gadhi Nagar
Mode of interview telephonic callĀ 
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LendingKart

at LendingKart

5 recruiters
Akshay Poshatwar
Posted by Akshay Poshatwar
Ahmedabad, Surat, Rajkot, Mumbai, Pune, Nashik, Nagpur
0 - 7 yrs
ā‚¹1L - ā‚¹3L / yr
Sales
Business Development
Partnership and Alliances
Customer Relationship Management (CRM)
About Company - Lendingkart is a well-funded start up that uses analytics and online data to determine whether it wants tolend to businesses or not. So instead of filling paper forms and making multiple trips to the bank, thebusinessman just logs in, provides access to his online footprint and we use our proprietary self-learningalgo for credit-scoring and to decide instantaneously whether we want to lend to him or not. There isenough data footprint online to determine the intent to pay back a loan, quality of his product/service, healthof his business, and his ability to compete etc. We are a team of ISB, IIM grads determined to automate the entire banking decision and delivery process. For more details - http://www.lendingkart.com Education - Any Graduate - Any Specialization but preference will be given to candidates from Finance/Banking background Responsible for Sales with complete Focus on Major Accounts.Technical knowledge of all services. ā— Responsible for Sales with complete Focus on Major Accounts. Technical knowledge of all services. ā— Generating Leads. ā— To prepare Pre-Sales proposals for prospective clients & to have strong Follow-Ups. ā— Identifies Business Opportunities by identifying major prospects from sectors and evaluating their position in the industry. ā— Having upgrade knowledge on market & industry trends. ā— Establish, Develop & Maintain Business Relationships with Current & Prospective Customers. ā— To Assist Operations, CRM Team in Post Sales Activities. ā— Create opportunities for Organic business growth. ā— To prepare reports and to maintain Team MIS & validate Team reports. ā— To maintain Team Motivation & Energy levels for enhancing productivity.
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